The Service Manager I (SM) is an enthusiastic, highly motivated self-starter with a strong work ethic who is responsible for ensuring the banking center teller operation objectives are executed. The SM will participate in creating local strategies focused on maximizing exceptional accurate customer service and productivity. The SM leads by example, acts as a coach who motivates and develops their team to achieve their full potential. The ST must possess the ability to make decisions and use independent sound judgement according to teller policies and procedures.
ESSENTIAL DUTIES
The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary. In addition, incumbent may be required to rotate between banking centers, as needed.
Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
Displays passion for serving others and consistently executes exceptional quality service
Applies strong critical thinking and problem-solving skills to resolve and or identify financial solutions for new and existing customers
Manages all banking center teller operations, including but not limited to related teller audit, compliance, risk, sales, referrals and service
Manages the hiring, daily activities, coaching, evaluating and counseling of reporting staff
Manages the banking center's cash orders and maintains limits, authorizes payments of checks, conducts teller observations, large item reviews, Reg CC holds reviews, prepares teller schedules, ensures dual controls, conducts surprise cash audits, Savings Bonds redemptions, prepares EOM teller reports, etc.
Performs routine bank paying and receiving teller tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
Maintain and balance the cash drawer by accounting for cash assigned, received and disbursed
Actively contributes to help meet the banking center's goals, as well as individual sales and referral goals by cross-selling and referring the bank's products and services
Participates in job specific training and other various Bank training programs, as necessary
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy, and ensures adherence by the respective department personnel
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations, and ensures adherence by the respective department personnel
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML, and ensures adherence by the respective department personnel
Performs other related duties as required and assigned
Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High School Diploma or GED
Bachelor's degree in business, marketing or related field, preferred
An equivalent amount of experience in sales, marketing or operations may substitute the degree preference
(5) years of teller experience or (3) years of teller experience at Lone Star National Bank
Prior management experience
Equivalent leadership role experience may be substituted for management requirement
Has the ability to learn and adapt to new information and technology platforms
Proficient in using personal computers, Microsoft Word, Excel and Outlook
Bilingual in English and Spanish, required
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)
ORGANIZATION
This position reports to the Banking Center Manager
This position oversees the Tellers
TRAINING REQUIREMENTS
All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
COMMUNITY INVOLVEMENT
Lone Star National Bank's Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity. All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.
LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management reserves the right to change this position description at any time according to business needs.
$54k-84k yearly est. 10d ago
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Resident Services Manager
Prospera Housing Community Services
Service supervisor job in Weslaco, TX
Description:Resident Services ManagerJOB DESCRIPTIONClassification: Non-ExemptDepartment: Resident ServicesReports To: Regional Services ManagerRevised: 05/29/2025
About Prospera
Prospera has been empowering families since 1993 by providing safe, high-quality, affordable housing with support services to those in need. As a mission-driven, values-based nonprofit, Prospera is committed to fostering family stability and a strong sense of community by addressing individual needs. At the heart of our work are our core values: integrity, accountability, excellence, commitment, dignity, fairness, and respect. These core values are our guiding principles and shape everything we do, from how we serve our residents to how we support one another as a team. At Prospera, every team member plays a vital role in advancing our mission. We welcome passionate individuals who are ready to make a meaningful difference in the lives of others.
We value our employees by offering a competitive benefit package, including:
Hybrid work schedules available (for certain positions)
PAID Medical
Dental/Vision
Life Insurance
Eligible for 10 paid holidays + 4 restricted floating holidays
Short & long-term disability
401(k) Match
EAP - Employee Assistance Program
On-site gym (at Home Office in San Antonio)
Performance-based incentives
Training, certification, & growth opportunities
$500 Employee Referral Program
Position Summary
The Resident Services Manager is a non-supervisory position that provides case management and outreach, conducts assessments of individuals and households, and makes referrals that address family and/or individual needs. The Resident Services Manager is committed to providing resources, programming, and referrals directly impacting the Social Determinants of Health (SDOH).
Essential Job Duties/Responsibilities
Establish and maintain relationships with the residents of assigned property(s to be a resource for the property. Coordinate and promote activities that create a sense of community between the residents and the property.
Facilitate intake and assessment for new residents.
Meet with residents to identify barriers to self-sufficiency and assess physical, social, and economic conditions. Encourage participation in or coordinate referrals to programs focused on SDOH needs.
Develop and maintain a comprehensive network of education, training, financial and economic development, health/wellness, and other community resources as determined by program requirements and resident needs.
Conduct Family Needs Assessment surveys per organizational requirements and coordinate referral services to residents needing help.
Provide intensive informal case management as needed, focusing on case coordination and care planning with Managed Care Organizations (MCO).
Electronically document all activities, outreach, contacts, and outcomes in the applicable data management system, as required.
Develop and foster relationships with community service organizations and programs.
Work with the Property Management team to identify residents who need assistance; directly assist in completing Rent and/or Utility Assistance applications.
Advocate for residents and act as a liaison for residents when needed.
Encourage residents' self-advocacy and empowerment in meeting their social, psychological, physical, economic, and other self-sufficiency/SDOH needs.
Adhere to mandated reporting requirements when abuse, neglect, or exploitation is observed or suspected.
Facilitate and/or coordinate Adult Education programs, Youth Education programs, Health and Wellness initiatives, Community Engagement activities, and Economic Stability programs in on-site community learning centers per regulatory and/or contractual requirements.
Assess and provide input to Property and Services Management Teams for property-specific budgetary needs and adhere to the annual property service budget.
Assist in creating the Bi-Annual Board of Directors reports.
Participate in team development and mandated company-wide events.
Participate in property-specific collaboration meetings, including move-ins, move-outs, property observations, upcoming events and details, team appreciation, evictions, inspections (dates and game plan), and residents' concerns (as scheduled).
Assist residents in developing and maintaining a resident council or similar organization, if applicable.
Support Communications and Fund Development by sharing resident success stories.
Manage administrative requirements of the position, including but not limited to:
a) Resident electronic files
b) Data and reporting for measurement of service outcomes
c) Other Administrative reports (i.e., board reports, financial reports)
d) Quality Assurance Standards (i.e., Scorecard)
e) NMDOH Programming Guide activities
f) Program promotions (flyers, texting, social media, etc.)
g) Community partnership agreements
h) Memorandums of Understanding
i) HUD, TDHCA, LURA, and Quality Assurance Binders
MCOs and other similar partner relationships significantly influence the success and outcomes of Resident Services. Resident Services Managers will work to collaborate, perform, and protect this work for Prospera so we can maintain and grow this area of influence. These projects center around SDOH, a concept and tool in which service managers should be proficient and consistently improve portfolio-wide.
Punctuality, timeliness, and adherence to the specified work schedule and office hours are required. Additionally, services managers are expected to perform and complete their duties actively on a daily, weekly, and monthly basis or as otherwise directed by the regional services manager.
Knowledge/Skills/Abilities - General Performance
Knowledge of service programs and educational methods.
Ability to plan and manage programs, events, and outings.
Ability to work independently and concurrently to perform multiple compliance projects.
Knowledge of computer software applications.
Ability to communicate effectively, both verbally and in writing.
Ability to execute a service plan.
Ability to establish effective working relationships with co-workers, board members, supervisors, consultants, and the general public.
Ability to produce work that consistently meets the quality requirements of accuracy, thoroughness, and effectiveness.
Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively.
Respond positively to supervisory direction and feedback.
Strong interpersonal and leadership skills.
Ability to handle multiple tasks simultaneously with a strong attention to detail.
Computing skills, including common office programs, file systems/databases, and software.
Be team-oriented and can work independently.
Maintain professional appearance and demeanor.
Problem-solving and decision-making skills.
Supervisory Responsibilities
No supervisor responsibilities and no direct reports for this position.
Requirements:
Education & Experience Required
A bachelor's degree in human services or a qualified social worker field is required.· A minimum of two (2) years of experience in the Human Services field is preferred.
Community Health Worker certification required or obtained within one year of employment.
Professional Service Coordinator Certification preferred.· Valid Class “C” Texas Driver's License required.
Communication Required
Fosters a positive work environment embracing the Mission and Core Values of Prospera (
Integrity, Accountability, Excellence, Commitment, Dignity, Fairness, and Respect
).
Physical and Mental Requirements
Able to sit and work at a computer for extended periods.· Able to stand and walk for extended periods, either indoors or outdoors.
Able to ambulate up and down stairs, walk large properties, and have physical capabilities to participate in physical activities and events such as wellness walks, summer youth camp, departmental volunteer re-building initiatives, and Food Bank distributions.
Able to stoop, kneel, bend at the waist, reach daily, and lift to 50 pounds occasionally.
Able to perform general office administrative activities: copying, filing, using the telephone and its functions, emailing, scanning, faxing, organizing, electronic scheduling, data entry, etc.
The mental work demands include regular attendance, working well with others, verbal contact with others, noise, and occasional travel by conventional means, including motor vehicle and the like, within PROSPERA's regions and other locations as required.
EEO STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$54k-91k yearly est. 7d ago
Laboratory Services Supervisor
Direct Staffing
Service supervisor job in Harlingen, TX
Responsible for daily operations and quality and quantity of work performed throughout the Histology Lab. Completes established competencies for the position within designated introductory period. Performs other related duties as assigned. Due to the nature of Laboratory Services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and maintain service to the community.
Qualifications:
MINIMUM EDUCATION: Bachelor's Degree in a chemical, physical or biological science from an approved college or university and be a graduate of an accredited school of medical technology or equivalent.
PREFERRED EDUCATION: Graduate from a school of Histotechnology accredited by CAHEA/NAACLS or equivalent.
MINIMUM EXPERIENCE: 4 years experience in a histology laboratory or a clinical laboratory performing high complexity testing.
PREFERRED EXPERIENCE: 2 years experience in a managerial role with fiscal, regulatory and quality improvement responsibilities and 3 years managerial experience.
REQUIRED CERTIFICATIONS/LICENSURE: Histologic Technician (HT) or Histo Technologist (HTL) from American Society of Clinical Pathologist (ASCP) or equivalent
2+ to 5 years experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-60k yearly est. 1d ago
Bert Ogden Centralized Bdc Department
Bert Ogden Auto Group 3.2
Service supervisor job in McAllen, TX
The goal of the Centralized Business Development Center (BDC) is to develop sales and service business for the dealership. Improve engagement and relationship building with phone ups and other leads and raise appointment conversion rates for sales and service. The BDC centralized department can deliver more consistent and persistent follow up, increase be-backs, recapture declined service customers, and drive retention.
Roles and Responsibilities:
· Gubagoo:
o Manage website chat for sales and service departments.
o During chat must gather customer information to push leads to CRM.
o Set up sales and service appointments and push info to CRM.
o Send vehicle of interest links so customer can review photos and price.
· Tecobi:
o Manage Facebook comments and messages on Tecobi ads.
o Answer customer questions and gather contact information.
o Push customer information and appointment to CRM.
o Send text blast daily to customer who have not set appointment.
o Use Gifs, emojis, and test drive videos to create excitement about inventory.
o Call all Tecobi customers who have not been contacted by dealership.
o Send vehicle of interest links so customer can review photos and price
· Facebook and Instagram:
o Reply to all customer comments and messages.
o Send private messages to ask for customer contact info and appointment.
o Push customer info and appointment to CRM.
o Delete negative comments from Social Media posts.
o Walk customer through Buy Now process.
o Send Buy Now page links for vehicle of interest.
o Send vehicle of interest links so customer can review photos and price
· DealerSocket:
o Review all dealership incomplete activities.
o Send Email and Text to each customer who has not been followed up with.
o Create a sense of urgency on vehicle of interest.
§ Answer questions that were missed by sales staff or BDC.
§ Send video or pictures of vehicle of interest.
§ Offer incentives and discounts if needed.
§ Send links to other similar units available in stock.
§ Set appointment.
o Send conformation text and email to all scheduled appointments.
Requirements
REQUIREMENTS
Must be 21 years old or older
Must have a valid Texas driver license
Must be able to pass a drug test screening
Must be able to pass background screening
BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER
$27k-46k yearly est. 60d+ ago
Office Supervisor
Driscoll Children's Hospital 4.7
Service supervisor job in Edinburg, TX
Where compassion meets innovation and technology and our employees are family.
Thank you for your interest in joining our team! Please review the job information below.
JD Attached*
$37k-46k yearly est. Auto-Apply 56d ago
Teacher, Transition Team Leader-BIM
McAllen Independent School District 4.3
Service supervisor job in McAllen, TX
PRIMARY PURPOSE:
To provide appropriate learning activities and experiences that equips students with knowledge, skills and abilities necessary to be active and successful learners both in high school and college. The Transition/Business Teacher will provide instructional support that fulfills College Transition/Business Information Management (BIM) course in the 9th grade. To provide team leadership by arranging and facilitating meetings, and collecting data pertaining to students such as attendance, grades and discipline.
QUALIFICATIONS:
Education/Certification:
Bachelor's degree, required
Valid Texas teaching certificate or permit with required endorsements for subject/level assigned, required
Valid Texas teaching certificate in Business and Finance or Business Education, preferred
Special Knowledge/Skills:
Deep understanding of scientifically based reading research and evidence-based practices for teaching Assessing student progress toward achievement of benchmarks
Knowledge of research based instructional strategies
General knowledge of curriculum and instruction
Knowledge of Literacy State Standards and State Assessment
Provide resources and training to campus staff on inquiry based learning
Gather and assist in analyzing data
Create an atmosphere of trust and collaboration among staff to promote professional growth and accelerate the achievement for struggling students
Interpersonal Communication needed to collaborate with team members
Working Days: 187
MAJOR TEACHING RESPONSIBILITIES AND DUTIES/ESSENTIAL FUNCTIONS:
Keep informed about current legislation, educational developments, literature and research in the field of education/assigned subject by participating in state and national professional organizations; attend appropriate conferences and staff development sessions; maintain professional growth in the core knowledge are of competency.
Develop instructional plans for curriculum program assigned and provide written evidence of program implementation.
Work cooperatively with special education, RTI, LPAC, or/and 504 committee(s) to modify curricula as needed for students with special needs according to guidelines established by Individual Educational Plans or 504-accomodation plans.
Present the knowledge and skills of the subject matter according to guidelines established by the Texas Education Agency, Board policies and administrative regulations.
Plan, prepare and execute lessons, instructional strategies, activities, materials and equipment that reflect accommodation for individual needs of students.
Cooperate with other members of the staff in planning and implementing instructional goals, objectives and methods to address the needs of special populations.
Plan, supervise and evaluate purposeful assignments for guest speakers and/or volunteers.
Utilize technology in planning, organizing and implementing the teacher/learning process and other classroom managerial functions.
Assist students in analyzing and understanding the learning process so that they may become life-long learners.
Monitor and assess student achievement through informal and formal testing procedures.
Assume responsibility for extracurricular activities as assigned and cooperate with the sponsorship for activities approved by the school.
Demonstrate behavior that is professional, ethical and responsible and be a positive role model for students.
Create a classroom environment conducive to learning and appropriate to the physical, social and emotional development of students and take all necessary and reasonable precautions to protect students, equipment, materials and facilities.
Manage student behavior in the classroom adhering to the District Discipline Management Plan in accordance with Board policies, administrative regulations and Individual Education Plans.
Assist in the selection of textbooks, supplies, equipment, instructional materials and technology resources.
Establish open lines of communication and maintain a professional relationship with students, parents, colleagues and community members.
Demonstrate interest and initiative in personal and professional improvement and participate in the campus and District staff development program.
Keep informed of and complies with federal, state, District and campus regulations and policies for classroom teachers; compile maintain and file all reports, records and other documents as required.
Perform other duties as assigned by immediate supervisor (primary evaluator).
TEAM LEADER AND DUTIES/ESSENTIAL FUNCTIONS:
Collaborate with team members to coordinate events for team such as speakers and grade level activities such as tutoring.
Monitor student progress.
Facilitate collection of data and team analysis of data such attendance, discipline and academics.
Meet with team members during common planning time to discuss management, common instructional and learner issues.
Promotes collaboration and team building.
Facilitate good interpersonal relationships among team members.
Coordinate the team approach to management of student behavior.
Coordinate parent conferences and other parent conferences for the team.
Process necessary documentation forms for the team.
Maintain a grade level calendar of events, projects and deadlines.
Keep principals informed of team issues and concerns.
Follow McAllen ISD customer service standards.
Duties as assigned.
SUPERVISORY RESPONSIBILITIES:
None
EQUIPMENT USED:
Computer, copier, multimedia equipment and other classroom/office machines.
WORKING CONDITIONS:
Mental Demands:
Assist in restraining students in crisis situations; frequent prolonged, irregular hours and occasional evening meetings, occasional lifting or moving up to 45 pounds and over, monitor students for a prolonged period of time; monitor multi-tasks/projects; meet deadlines, develop effective relationship with students and parents.
Ability to communicate effectively (verbal and written)
Maintain emotional control under stress
Physical Demands/Environmental Factors:
Assist in restraining students in crisis situations; frequent prolonged, irregular hours and occasional evening meetings; occasional lifting or moving up to 45 pounds and over; monitor students for a prolonged period of time; monitor multi-tasks/projects; meet deadlines, develop effective relationship with students, and parents.
$69k-122k yearly est. 60d+ ago
Lead Supervisor
Urban Strategies LLC 4.0
Service supervisor job in San Benito, TX
JOB TITLE
Lead Supervisor
PROGRAM
Refugio Unaccompanied Children Shelter
REPORTS TO
Program Director
SALARY
$62,362
LOCATION
San Benito, TX
JOB TYPE
Full-Time
WORK SCHEDULE
Six Days per Week, 40 hours per Week, 12 Months per Year
General Description
The Lead Supervisor is responsible for the oversight and operational performance of all Youth Care Workers, Lead Youth Care Workers, and Shift Supervisor Youth Care Workers of an on-site children's residential facility. Functions as the liaison with other leads and any other on-site vendors. This position is responsible for ensuring all areas of the assigned team are functioning as required. They ensure contractual requirements and client expectations are met at the on-site residential facility.
About You
The ideal candidate for our program is a self-motivated and dedicated person who is excited and passionate about helping children, staff, and external stakeholders. You are also a personable, energetic, and empathetic person who can manage multiple projects in a prioritized manner to meet internal Urban Strategies goals.
You have the following Competencies:
Ability to provide guidance and support to staff.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and ability tomaintainaccuraterecords.
Adapt to unexpected circumstances, think critically and is resourceful.
Ability to work well under pressure and manage multiple tasks simultaneously.
Adapt to frequent changes and bringnew ideasand innovations to the workplace.
Foster a harmonious work environment and find mutually beneficial resolutions that promote teamwork.
Minimum Qualifications
High School Diploma or equivalent.
3 years of relevant experience orprevious ORR Shelter experience.
Mustdemonstrateexperiencetraining and leading others and adapting to diverse situations.
Minimum age of 21 years or older.
Must have the ability to resolve unforeseen problems with little or no direction frommanager.
Excellent presentation skills as well as oral and written communication skillsrequired.
Proficiencywithcomputer, common office equipment, and MS Office productsrequired.
Bilingual in Spanish & English (Read, Write, Speak).
Clean criminal background check.
Clean child abuse and neglect or child protective services check (CAN).
Must be able to multi-task, be detail-oriented, be organized, and have excellent oral and written communication
skills.
Meet the requirements of the contract for all immunizations (Emergency Task Order or Cooperative Agreement).
Able to evacuate at short notice toaccompanyresidentspossibly toa different city for several days at a time.
Ability to remain calm and composed under stress.
Must be able to perform emergency behavioral intervention (EBI) for children in care (as applicable per contract
and/or cooperativeagreements).
PHYSICAL REQUIREMENTS:
Ability to ascend/descend stairs
Ability tolift upto 15 lbs.
Able to withstand changing environmental conditions with weather (rain, lightning, extremeheatand winds).
Able to withstand and manipulate through construction areas, sports fields, etc.
Ability tostand;particularly for sustained periods of time.
Use of manual dexterity, tactile, visual, and audio acuity.
Must be able to supervise clients indoors and outdoors throughout the entire duration of their shift period, which
lasts8 hours or more on a typical shift.
Must be able to stand, bend, or stoop for the entire duration of the shift, as necessary.
Must be prepared and physically able to respond withappropriate protocolin a variety of dynamic supervision
situations with clients of 0-17 yearsinage.
In a sudden or emergency event, staffmust at all timesbe physically able to run, jump, lunge, twist, push, pull, apply
approved restraint techniques and otherwise manage or coerce the full weight of an infant or adolescent.
Ability to pass a medical examination todetermineone's fitness to satisfactorily and safely care for youth if
accommodations arerequired.
Able to communicate verbally and listen for constant surveillance of staff activities.
Preferred Qualifications
Bachelor's degree with 1-2 years of supervisory experience.
A minimum of 2 years' experience inchild careor residential care for adolescents.
1-year Operations experience.
What You'll Be Doing
Ensures the supervision of assigned on-site Youth Care Worker staff.
Provides documentation of supervision bymaintaininga supervisory log for all staffsupervised.
Completes all required documentation that pertains to this position ina timelyfashion that may include daily reports.
Ensures thatappropriate sheltercare and line-of-sight supervision of unaccompanied minors by assigned staff is handled appropriately and organized.
Supports the Site Lead through formal or informal supervision and provides staff with ongoing feedback.
Communicatesfrequentlywith other shelter site departments and support staffregardingpertinent information about residents.
Assistsduring the transition and movement of children from one activity to the next and one physical location to another
Participates in ongoing meetings, conferences, and training programs asrequired.
Helps coordinate onsite community meetings, understand group dynamics, and promotes andmaintaina positive peer group culture.
Provides coverage for assigned staff when needed.
Provides security monitoring
Ability tooperatesurveillance camera systems.
Responsible for adhering to all US, contract, and other state regulations.
Assistin the performance of custodial duties as needed.
Performs other duties of a similar nature or level.
Assistwith transporting lunches as needed.
Performs duties in a safe manner. Follows the corporate safety policy.
Participates in and supports safety meetings, training, and goals.
Ensures safe operating conditions within the area of responsibility.
Maintains a clean and orderly work area.
About Urban Strategies
Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America.
COMPANY CULTURE
Our work is driven by our three core values:
Authentic Relationshipsare foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.
Servant Leadershipis rooted in an other-centric mindset that informs the way one leads andbuilds upindividuals, families, and communities.
Intentional Compassiondescribes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.
BENEFITS
Remote work for eligible positions.
Medical and Dental is paid 95% by company and 5% by employee (individual or family).
Vision is covered 100% (individual or family).
401K matched contributions up to 4%.
Employee Assistance Program.
Vacation time is generous but varies depending on program and position.
9 Sick Days and 11 Holidays.
Every teammate gets long and short-term disability free.
Positions that requirelaptops,the company provides one.
Positions that requirecellphone,companyissuesone.
PERKS
Meaningful employee engagement programs.
Education discounts (BA-PhD) with a variety of education partners.
OTHER
Employment is conditional pending satisfactory results of all required tests and background checks.
Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections.
To apply:
Please visit ******************************
Contact us with any questions at Recruiting at symbol urbanstrategies.us
Equal Opportunity Employer
$62.4k yearly Auto-Apply 9d ago
Team Lead
El Tigre/Tex Best/La Lomita, Inc.
Service supervisor job in Mission, TX
Description:
El Tigre Food Stores/ Tex Best Travel Centers provide a unique workplace experience for all of our team members within Retail Convenience Stores. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre/ Tex Best is the place for you to begin your career journey.
The Team lead position is responsible for managing the shift in the absence of the GM/ASM. Their primary goal is to ensure that the store runs smoothly and that customers are satisfied with their store experience. They oversee a team of employees, merchandise handling, cleaning & maintenance, safety & security, and other general duties as assigned.
Duties and Responsibilities
The essential job functions include, but are not limited to:
Manage & motivate staff.
Manage staff schedules.
Provide fast, friendly & professional customer service.
Ensure all safety & security issues are overseen.
Ensure all merchandise is stocked and displays are properly set up.
Requirements:
Qualifications
The position requirements include, but are not limited to:
Minimum 2 years' experience in C-store industry.
Food experience preferred.
Available for nights & weekends occasionally.
Customer service experience in retail.
Some management or team lead experience preferred.
Competencies
Comfortable in a fast-moving environment.
Excellent customer service, interpersonal, and time management skills.
Problem-solving skills and attention to detail. Proactive mindset.
High energy and strong work ethic.
Education
The position requires the following educational experience:
High School Diploma or Equivalent.
TABC & Food Handlers certification.
Work Environment
Work is performed primarily inside a retail store and an outdoor environment.
Disclaimer
La Lomita, Inc. has reviewed this to ensure that essential and other duties have been included. This is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management.
This is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.
$53k-108k yearly est. 9d ago
Retail Part Time Team Lead
The ODP Corporation
Service supervisor job in Weslaco, TX
At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.
Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
**Primary Responsibilities:**
+ **Print Sales and Services:**
+ Responsibility in the Print function to support efficient operation while driving overall store sales.
+ Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
+ Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
+ **Operational Efficiency:**
+ Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
+ Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance.
+ Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned.
+ Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
+ **Client Engagement:**
+ Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience.
+ Supports community outreach initiatives to drive client/customer retention.
+ Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution.
+ Performs other duties as assigned.
+ **External Key Carrier and Leader on Duty:**
+ Ensuring the safety and security of the building and associates during the absence of the management team.
+ In partnership with all associates, ensure regular loss prevention compliance.
+ Performing opening or closing responsibilities.
+ This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
+ May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits.
+ Other duties as deemed necessary
**Education and Experience:**
+ High School diploma or equivalent education preferred
+ Minimum 1-3 years of experience in related field
+ Sales and/or Customer Service experience preferred.
+ Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
+ Skilled in Customer Service and Print Services experience would be desired.
+ Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers.
+ Must be adaptable to a changing environment.
+ Must be able to assist others in a professional environment.
+ Possess excellent verbal and written communication skills.
+ Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities.
+ Must possess ability to process information/merchandise through POS register system.
+ Pays close attention to detail to ensure high quality production in the Print Services area
+ Positive and Engaging
+ Action Oriented
+ Integrity, Accountability & Trust
+ Demonstrate passion for the brand, products, services and solutions offered to our customers
+ Must possess a desire to continually develop personal selling skills and product knowledge
+ Drive for Results
+ Decision Quality
+ Patience
**About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
**Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
**Pay, Benefits & Work Schedule:** The salary range for this role is 9.26 to 15.38, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
**How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
**Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
**Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 98533
$53k-108k yearly est. 60d+ ago
Team Lead
2020Companies
Service supervisor job in Weslaco, TX
Job Type:
Regular
Team Lead needed for immediate full-time leadership position in your area
About the Job
As a Team Lead, you are responsible for successfully growing and managing a team of Energy Pros representing an energy service provider, Reliant Energy. As a "Selling Manager", you will lead by example with personal sales while also building a sales team. You will effectively train, coach and mentor reps on delivering sales training, brand awareness, product knowledge, sales techniques, and assist with any issues.
As a Team Lead, You Will:
Oversee management of multiple locations in retail big box stores.
Motivate a team of Sales Associates (Energy Pro's) to engage with consumers about Reliant solutions.
Assess client needs and find opportunities to improve energy efficiency.
Teach your Energy Pro's to uncover consumer desires, deliver catered solutions, and overcome objections.
Collaborate with your team to accomplish sales goals and celebrate success.
Deliver superior sales results with an exceptional customer experience.
What's in it For You?
Hourly plus bonus averaging $1,000-$1,350 a week
Career growth and advancement opportunities
Paid training course
Base + uncapped commission
Next day pay on-demand with DailyPay
Premier retail locations
Health benefits, paid time off, and 401k w/ company match
ABOUT 2020 COMPANIES
2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.
Job Description:
Courteously welcome customers, offer assistance, assess needs and suggests products
Meet or exceed personal sales goals on a monthly basis
Train team members
Assist team members with closing sales
Overall team production
Professionally resolve customer complaints; escalate as appropriate
Client deposit follow-up
Ensure compliance with Company policy and procedures
Accurately submit work schedules to Manager for approval
Accurately track inventory receipt and count as appropriate
Responsible for accurately tracking and communicating all activity to Retail Operations
Perform all other duties as assigned
Performance Measurements:
Meet established monthly/weekly personal and team sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High School Diploma or GED required
Demonstrated long-term excellent sales performance
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends, and holidays as needed
Able to work autonomously with excellent time management skills
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$53k-108k yearly est. Auto-Apply 1d ago
District Team Lead
Spinxpress
Service supervisor job in McAllen, TX
Job Description
Lead the Future of Laundry with SpinXpress
Are you ready to join a fast-growing, innovative company that's transforming how people experience laundry?
At SpinXpress, we're on a mission to modernize the laundry industry with clean, welcoming, and customer-focused spaces. We're seeking a dedicated District Team Lead to help bring that vision to life. This is your chance to grow with a forward-thinking brand that values people, progress, and service excellence.
What You'll Do:
Oversee multiple store locations, leading high-performing teams
Ensure every customer interaction reflects our commitment to quality and care
Manage daily operations while fostering a positive, consistent workplace culture
Drive excellence and operational consistency across all locations
Support the launch and growth of our exciting new Fresh and Commercial divisions
Who You Are:
A hands-on leader with experience in retail, hospitality, or food service
Business-savvy, customer-focused, and energized by a fast-paced environment
A people-oriented leader who motivates teams and delivers results
Proactive and excited to take initiative in shaping a growing brand
What We Offer:
Competitive Salary: $55,000-$65,000 base + bonus potential
Employee Perks: Discounted laundry services
Work-Life Balance: Flexible and reliable scheduling
Company Culture: Supportive, laid-back, and team-oriented
At SpinXpress, you're not just managing stores-you're helping redefine an entire industry. Your leadership will shape our operations today and drive growth for the future.
Why Join SpinXpress?
We're more than a laundry company. We're innovators, deeply connected to our communities, and committed to building something better. We value bold ideas, empower our teams, and provide real opportunities for growth.
Ready to lead with impact?
Apply now and be part of the movement transforming how laundry gets done.
Compensation:
$40,000 - $55,000 base + bonus
Responsibilities:
Create a workplace culture that is consistent with SpinXpress' goals and identify the mission, vision, and values of SpinXpress
Recruit, interview, select, hire, and develop an appropriate number of managers and attendants
Focus on developing the team to drive customer and operational excellence
Track and forecast operational trends and analysis
Develop procedures in accordance with HR regulations
Coach, mentor, and develop staff, including overseeing new employee onboarding
Empower employees to take responsibility and expect accountability with consistent feedback
Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment
Maintain employee work schedules, including training, call-ins, and managing overtime hours
Develop and implement processes and procedures to maintain operational excellence (quality, speed, efficiency, and output) continuously
Qualifications:
Bachelor's degree or equivalent work experience
Previous experience in operations or other related fields
Strong experience in the retail or food service industries
Strong problem-solving and critical-thinking skills
Strong leadership and development qualities
Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices
Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction
Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel
About Company
Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities -
Clean, Bright, and Safe - A Better Laundry, That's The SpinXpress Way
!
$55k-65k yearly 6d ago
Outlet - Retail PT Team Lead
Clarks 2.7
Service supervisor job in Mercedes, TX
Clarks is looking for a Part Time Team Lead to join the team! Our employees are the sole of our company. So, if free shoes and generous employee discounts sound good to you, take the next step today and apply to join one of the largest footwear companies in the world!
Benefits:
Clarks offers a competitive benefits package. We offer:
Medical, and dental plans are offered to employees that meet the eligibility guidelines under the ACA
Earned sick leave as applicable to local state laws
Employee discount on all Clarks products.
Retail Incentive Programs for meeting or exceeding monthly plans
At Clarks, we recognize that attracting and retaining the best talent is key to our success. Compensating employees appropriately is an important aspect of achieving that goal. Our ranges reflect our good faith effort to pay fairly, commensurate with an ideal candidate's experience and qualifications, or as required by any state and local wage laws. It is not typical for an individual to be hired at or near the top of the range. Actual pay position within this range will be based on factors including but not limited to candidate's relevant experience, qualifications, performance, Clarks' business needs, and internal equity.
The pay range for this role may be modified by Clarks at any time in the future.
Some responsibilities of a Team Lead may include:
Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
Consistently deliver positive sales performance.
Organize the store merchandise and back stock and ensure proper placement of product.
Oversee the receipt of shipment and maintain a clean work environment.
Assist in training and coaching employees on all policies and procedures.
Practice impeccable customer service skills.
Upsell the customer, when appropriate, on multiple pairs and accessories.
Exemplify the Clarks Brand.
Follow all policies and procedures related to loss prevention and shrinkage.
Create a comfortable work environment for all colleagues.
Physical Requirements: Standing for extended periods of time, frequent bending, climbing, moving of ladders, lifting up to 50 lbs.
About Clarks
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs are shoes that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.
This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all - bringing to life Clarks' new global campaign, For the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today.
Clarks International believes that the principle of equality of opportunity is fundamental to the company's operations. Our long held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation or gender reassignment.
For more information, please visit Clarks Jobs
$64k-80k yearly est. 10d ago
Team Lead
Go Car Wash Management Corp
Service supervisor job in Edinburg, TX
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more!
At GO Car Wash, we're committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we'll have happy customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business!
As a Team Lead at GO Car Wash, you'll help site managers with the daily operations of our car wash, while also contributing to the overall success of the site. You'll help ensure we're meetings all our inventory, equipment, site, service, and safety standards to deliver a consistent, convenient and exceptional car wash experience for customers. You'll also help hire, train, and coach our Teammates to perform their jobs and uphold our values, which includes setting an example when completing all required car wash activities.
For you to be successful, we're looking for:
6 months of relevant customer service or sales experience
Car wash experience preferred, though not required
You must also be able to:
Deliver excellent customer service and drive sales growth
Communicate clearly, engage, and lead others by example
Organize time, work, and team to complete many varying responsibilities
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future.
Compensation
Our Teammates in this role typically earn $15.50/hour, which includes a base pay of $13.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
NOTE: You'll be required to complete a satisfactory criminal and financial background check after being hired for this job.
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
$13.5-15.5 hourly 23d ago
Team Lead
Go Car Wash
Service supervisor job in Edinburg, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more!
At GO Car Wash, we're committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we'll have happy customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business!
As a Team Lead at GO Car Wash, you'll help site managers with the daily operations of our car wash, while also contributing to the overall success of the site. You'll help ensure we're meetings all our inventory, equipment, site, service, and safety standards to deliver a consistent, convenient and exceptional car wash experience for customers. You'll also help hire, train, and coach our Teammates to perform their jobs and uphold our values, which includes setting an example when completing all required car wash activities.
For you to be successful, we're looking for:
6 months of relevant customer service or sales experience
Car wash experience preferred, though not required
You must also be able to:
Deliver excellent customer service and drive sales growth
Communicate clearly, engage, and lead others by example
Organize time, work, and team to complete many varying responsibilities
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future.
Compensation
Our Teammates in this role typically earn $15.50/hour, which includes a base pay of $13.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
NOTE: You'll be required to complete a satisfactory criminal and financial background check before being hired for this job.
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
$13.5-15.5 hourly 21d ago
Laboratory Services Supervisor
Direct Staffing
Service supervisor job in Harlingen, TX
Responsible for daily operations and quality and quantity of work performed throughout the Histology Lab. Completes established competencies for the position within designated introductory period. Performs other related duties as assigned. Due to the nature of Laboratory Services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and maintain service to the community.
Qualifications:
MINIMUM EDUCATION: Bachelor's Degree in a chemical, physical or biological science from an approved college or university and be a graduate of an accredited school of medical technology or equivalent.
PREFERRED EDUCATION: Graduate from a school of Histotechnology accredited by CAHEA/NAACLS or equivalent.
MINIMUM EXPERIENCE: 4 years experience in a histology laboratory or a clinical laboratory performing high complexity testing.
PREFERRED EXPERIENCE: 2 years experience in a managerial role with fiscal, regulatory and quality improvement responsibilities and 3 years managerial experience.
REQUIRED CERTIFICATIONS/LICENSURE: Histologic Technician (HT) or Histo Technologist (HTL) from American Society of Clinical Pathologist (ASCP) or equivalent
2+ to 5 years experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-60k yearly est. 60d+ ago
Resident Services Manager
Prospera Housing Community Services
Service supervisor job in Harlingen, TX
Description:Resident Services ManagerJOB DESCRIPTIONClassification: Non-ExemptDepartment: Resident ServicesReports To: Regional Services ManagerRevised: 05/29/2025
About Prospera
Prospera has been empowering families since 1993 by providing safe, high-quality, affordable housing with support services to those in need. As a mission-driven, values-based nonprofit, Prospera is committed to fostering family stability and a strong sense of community by addressing individual needs. At the heart of our work are our core values: integrity, accountability, excellence, commitment, dignity, fairness, and respect. These core values are our guiding principles and shape everything we do, from how we serve our residents to how we support one another as a team. At Prospera, every team member plays a vital role in advancing our mission. We welcome passionate individuals who are ready to make a meaningful difference in the lives of others.
We value our employees by offering a competitive benefit package, including:
Hybrid work schedules available (for certain positions)
PAID Medical
Dental/Vision
Life Insurance
Eligible for 10 paid holidays + 4 restricted floating holidays
Short & long-term disability
401(k) Match
EAP - Employee Assistance Program
On-site gym (at Home Office in San Antonio)
Performance-based incentives
Training, certification, & growth opportunities
$500 Employee Referral Program
Position Summary
The Resident Services Manager is a non-supervisory position that provides case management and outreach, conducts assessments of individuals and households, and makes referrals that address family and/or individual needs. The Resident Services Manager is committed to providing resources, programming, and referrals directly impacting the Social Determinants of Health (SDOH).
Essential Job Duties/Responsibilities
Establish and maintain relationships with the residents of assigned property(s to be a resource for the property. Coordinate and promote activities that create a sense of community between the residents and the property.
Facilitate intake and assessment for new residents.
Meet with residents to identify barriers to self-sufficiency and assess physical, social, and economic conditions. Encourage participation in or coordinate referrals to programs focused on SDOH needs.
Develop and maintain a comprehensive network of education, training, financial and economic development, health/wellness, and other community resources as determined by program requirements and resident needs.
Conduct Family Needs Assessment surveys per organizational requirements and coordinate referral services to residents needing help.
Provide intensive informal case management as needed, focusing on case coordination and care planning with Managed Care Organizations (MCO).
Electronically document all activities, outreach, contacts, and outcomes in the applicable data management system, as required.
Develop and foster relationships with community service organizations and programs.
Work with the Property Management team to identify residents who need assistance; directly assist in completing Rent and/or Utility Assistance applications.
Advocate for residents and act as a liaison for residents when needed.
Encourage residents' self-advocacy and empowerment in meeting their social, psychological, physical, economic, and other self-sufficiency/SDOH needs.
Adhere to mandated reporting requirements when abuse, neglect, or exploitation is observed or suspected.
Facilitate and/or coordinate Adult Education programs, Youth Education programs, Health and Wellness initiatives, Community Engagement activities, and Economic Stability programs in on-site community learning centers per regulatory and/or contractual requirements.
Assess and provide input to Property and Services Management Teams for property-specific budgetary needs and adhere to the annual property service budget.
Assist in creating the Bi-Annual Board of Directors reports.
Participate in team development and mandated company-wide events.
Participate in property-specific collaboration meetings, including move-ins, move-outs, property observations, upcoming events and details, team appreciation, evictions, inspections (dates and game plan), and residents' concerns (as scheduled).
Assist residents in developing and maintaining a resident council or similar organization, if applicable.
Support Communications and Fund Development by sharing resident success stories.
Manage administrative requirements of the position, including but not limited to:
a) Resident electronic files
b) Data and reporting for measurement of service outcomes
c) Other Administrative reports (i.e., board reports, financial reports)
d) Quality Assurance Standards (i.e., Scorecard)
e) NMDOH Programming Guide activities
f) Program promotions (flyers, texting, social media, etc.)
g) Community partnership agreements
h) Memorandums of Understanding) HUD, TDHCA, LURA, and Quality Assurance Binders
MCOs and other similar partner relationships significantly influence the success and outcomes of Resident Services. Resident Services Managers will work to collaborate, perform, and protect this work for Prospera so we can maintain and grow this area of influence. These projects center around SDOH, a concept and tool in which service managers should be proficient and consistently improve portfolio-wide.
Punctuality, timeliness, and adherence to the specified work schedule and office hours are required. Additionally, services managers are expected to perform and complete their duties actively on a daily, weekly, and monthly basis or as otherwise directed by the regional services manager.
Knowledge/Skills/Abilities - General Performance
Knowledge of service programs and educational methods.
Ability to plan and manage programs, events, and outings.
Ability to work independently and concurrently to perform multiple compliance projects.
Knowledge of computer software applications.
Ability to communicate effectively, both verbally and in writing.
Ability to execute a service plan.
Ability to establish effective working relationships with co-workers, board members, supervisors, consultants, and the general public.
Ability to produce work that consistently meets the quality requirements of accuracy, thoroughness, and effectiveness.
Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively.
Respond positively to supervisory direction and feedback.
Strong interpersonal and leadership skills.
Ability to handle multiple tasks simultaneously with a strong attention to detail.
Computing skills, including common office programs, file systems/databases, and software.
Be team-oriented and can work independently.
Maintain professional appearance and demeanor.
Problem-solving and decision-making skills.
Supervisory Responsibilities
No supervisor responsibilities and no direct reports for this position.
Requirements:
Education & Experience Required
A bachelor's degree in human services or a qualified social worker field is required.· A minimum of two (2) years of experience in the Human Services field is preferred.
Community Health Worker certification required or obtained within one year of employment.
Professional Service Coordinator Certification preferred.· Valid Class “C” Texas Driver's License required.
Communication Required
Fosters a positive work environment embracing the Mission and Core Values of Prospera (
Integrity, Accountability, Excellence, Commitment, Dignity, Fairness, and Respect
).
Physical and Mental Requirements
Able to sit and work at a computer for extended periods.· Able to stand and walk for extended periods, either indoors or outdoors.
Able to ambulate up and down stairs, walk large properties, and have physical capabilities to participate in physical activities and events such as wellness walks, summer youth camp, departmental volunteer re-building initiatives, and Food Bank distributions.
Able to stoop, kneel, bend at the waist, reach daily, and lift to 50 pounds occasionally.
Able to perform general office administrative activities: copying, filing, using the telephone and its functions, emailing, scanning, faxing, organizing, electronic scheduling, data entry, etc.
The mental work demands include regular attendance, working well with others, verbal contact with others, noise, and occasional travel by conventional means, including motor vehicles and the like, within PROSPERA's regions and other locations as required.
EEO STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$54k-91k yearly est. 7d ago
Team Lead
El Tigre/Tex Best/La Lomita
Service supervisor job in Mission, TX
Full-time Description
El Tigre Food Stores/ Tex Best Travel Centers provide a unique workplace experience for all of our team members within Retail Convenience Stores. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre/ Tex Best is the place for you to begin your career journey.
The Team lead position is responsible for managing the shift in the absence of the GM/ASM. Their primary goal is to ensure that the store runs smoothly and that customers are satisfied with their store experience. They oversee a team of employees, merchandise handling, cleaning & maintenance, safety & security, and other general duties as assigned.
Duties and Responsibilities
The essential job functions include, but are not limited to:
Manage & motivate staff.
Manage staff schedules.
Provide fast, friendly & professional customer service.
Ensure all safety & security issues are overseen.
Ensure all merchandise is stocked and displays are properly set up.
Requirements
Qualifications
The position requirements include, but are not limited to:
Minimum 2 years' experience in C-store industry.
Food experience preferred.
Available for nights & weekends occasionally.
Customer service experience in retail.
Some management or team lead experience preferred.
Competencies
Comfortable in a fast-moving environment.
Excellent customer service, interpersonal, and time management skills.
Problem-solving skills and attention to detail. Proactive mindset.
High energy and strong work ethic.
Education
The position requires the following educational experience:
High School Diploma or Equivalent.
TABC & Food Handlers certification.
Work Environment
Work is performed primarily inside a retail store and an outdoor environment.
Disclaimer
La Lomita, Inc. has reviewed this to ensure that essential and other duties have been included. This is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management.
This is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.
$53k-108k yearly est. 60d+ ago
Team Lead
2020Companies
Service supervisor job in Edinburg, TX
Job Type:
Regular
Team Lead needed for immediate full-time leadership position in your area
About the Job
As a Team Lead (Spanish Bilingual), you are responsible for successfully growing and managing a team of Energy Pros representing an energy service provider, Reliant Energy. As a "Selling Manager", you will lead by example with personal sales while also building a sales team. You will effectively train, coach and mentor reps on delivering sales training, brand awareness, product knowledge, sales techniques, and assist with any issues.
As a Team Lead, You Will:
Must be fluent in both English and Spanish (able to read, write, and speak Spanish)
Oversee management of multiple locations in retail big box stores.
Motivate a team of Sales Associates (Energy Pro's) to engage with consumers about Reliant solutions.
Assess client needs and find opportunities to improve energy efficiency.
Teach your Energy Pro's to uncover consumer desires, deliver catered solutions, and overcome objections.
Collaborate with your team to accomplish sales goals and celebrate success.
Deliver superior sales results with an exceptional customer experience.
What's in it For You?
Hourly plus bonus averaging $1,000-$1,350 a week
Career growth and advancement opportunities
Paid training course
Base + uncapped commission
Next day pay on-demand with DailyPay
Premier retail locations
Health benefits, paid time off, and 401k w/ company match
ABOUT 2020 COMPANIES
2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.
#NRGZR
Job Description:
Courteously welcome customers, offer assistance, assess needs and suggests products
Meet or exceed personal sales goals on a monthly basis
Train team members
Assist team members with closing sales
Overall team production
Professionally resolve customer complaints; escalate as appropriate
Client deposit follow-up
Ensure compliance with Company policy and procedures
Accurately submit work schedules to Manager for approval
Accurately track inventory receipt and count as appropriate
Responsible for accurately tracking and communicating all activity to Retail Operations
Perform all other duties as assigned
Performance Measurements:
Meet established monthly/weekly personal and team sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High School Diploma or GED required
Demonstrated long-term excellent sales performance
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends, and holidays as needed
Able to work autonomously with excellent time management skills
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$53k-108k yearly est. Auto-Apply 7d ago
Team Leader
Spinxpress
Service supervisor job in McAllen, TX
Job Description
Now Hiring: Team Leader - McAllen, TX
Step Into Leadership with SpinXpress
Are you ready to take the next step in your career and make a real impact? SpinXpress is seeking an energetic, people-driven Team Leader to join our growing team in McAllen, TX!
At SpinXpress, we're redefining the laundry experience-bringing modern design, convenience, and customer-centered service to an industry ready for innovation. Our stores are bright, safe, and inviting, and our people are what make them truly exceptional.
As a Team Leader, you'll be the driving force behind daily success-building a strong team culture, maintaining smooth operations, and ensuring every guest leaves with a smile. You'll lead with enthusiasm, motivate your crew, and help strengthen SpinXpress's presence in the McAllen community.
What You'll Bring
A hands-on, proactive leadership style with a can-do attitude
A genuine passion for people, teamwork, and service excellence
Experience in fast-paced settings such as retail, hospitality, or food service
Strong communication skills and the ability to lead by example
What We Offer
Competitive Pay: Plus bonus opportunities based on performance
Flexibility: Reliable scheduling that supports your work-life balance
Culture: Fun, relaxed, and team-oriented environment where your ideas matter
Growth: Real opportunities for advancement with a fast-growing brand
This isn't just another job-it's a chance to lead, grow, and be part of a company that's reshaping an everyday essential.
Ready to bring a fresh spin to the laundry experience?
Join the SpinXpress team in McAllen, TX, and help us make every load a little brighter.
Compensation:
$16 Hourly
Responsibilities:
Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences.
Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress.
Recruit, interview, select, hire, and employ an appropriate number of people for your team.
Coach, mentor, and develop the team, including overseeing new employee onboarding.
Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels.
Handle cash management and transactions accurately.
Provide oversight and direction to all team members in accordance with SpinXpress Policies and the Task List.
Participation in and execution of promotional programs.
Provide a consistent quality product to the customer while keeping costs low.
Addresses customer concerns, issues, and claims in a timely and satisfactory manner.
Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels.
Train employees in processing sales and upselling to customers.
Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.
Empower employees to take responsibility and expect accountability with consistent feedback.
Develop strategies that team members can use to better reach a project's goal.
Assign tasks to team members and validate completion.
Determine the completion timeline and monitor progress to keep the project on track and on schedule.
Communicate clear instructions to team members.
Qualifications:
Minimum of 2 years of leadership experience.
On-the-job training.
Excellent communication skills.
Confidence and skillful negotiating skills.
Strong organizational skills to give the team direction.
Knowledge and experience with inventory management.
A constant drive to improve the experience of our users and our internal processes: "How can I make things better?"
Your schedule is flexible, and you will be willing to work holidays, weekends, evenings, and on-call when necessary.
History of achieving and consistently exceeding professional goals.
Enjoy being in a dynamic job where no task is above or below you.
About Company
Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities -
Clean, Bright, and Safe - A Better Laundry, That's The SpinXpress Way
!
$16 hourly 14d ago
Resident Services Manager
Prospera Housing Community Services
Service supervisor job in Harlingen, TX
Full-time Description Resident Services ManagerJOB DESCRIPTIONClassification: Non-ExemptDepartment: Resident ServicesReports To: Regional Services ManagerRevised: 05/29/2025
About Prospera
Prospera has been empowering families since 1993 by providing safe, high-quality, affordable housing with support services to those in need. As a mission-driven, values-based nonprofit, Prospera is committed to fostering family stability and a strong sense of community by addressing individual needs. At the heart of our work are our core values: integrity, accountability, excellence, commitment, dignity, fairness, and respect. These core values are our guiding principles and shape everything we do, from how we serve our residents to how we support one another as a team. At Prospera, every team member plays a vital role in advancing our mission. We welcome passionate individuals who are ready to make a meaningful difference in the lives of others.
We value our employees by offering a competitive benefit package, including:
Hybrid work schedules available (for certain positions)
PAID Medical
Dental/Vision
Life Insurance
Eligible for 10 paid holidays + 4 restricted floating holidays
Short & long-term disability
401(k) Match
EAP - Employee Assistance Program
On-site gym (at Home Office in San Antonio)
Performance-based incentives
Training, certification, & growth opportunities
$500 Employee Referral Program
Position Summary
The Resident Services Manager is a non-supervisory position that provides case management and outreach, conducts assessments of individuals and households, and makes referrals that address family and/or individual needs. The Resident Services Manager is committed to providing resources, programming, and referrals directly impacting the Social Determinants of Health (SDOH).
Essential Job Duties/Responsibilities
Establish and maintain relationships with the residents of assigned property(s to be a resource for the property. Coordinate and promote activities that create a sense of community between the residents and the property.
Facilitate intake and assessment for new residents.
Meet with residents to identify barriers to self-sufficiency and assess physical, social, and economic conditions. Encourage participation in or coordinate referrals to programs focused on SDOH needs.
Develop and maintain a comprehensive network of education, training, financial and economic development, health/wellness, and other community resources as determined by program requirements and resident needs.
Conduct Family Needs Assessment surveys per organizational requirements and coordinate referral services to residents needing help.
Provide intensive informal case management as needed, focusing on case coordination and care planning with Managed Care Organizations (MCO).
Electronically document all activities, outreach, contacts, and outcomes in the applicable data management system, as required.
Develop and foster relationships with community service organizations and programs.
Work with the Property Management team to identify residents who need assistance; directly assist in completing Rent and/or Utility Assistance applications.
Advocate for residents and act as a liaison for residents when needed.
Encourage residents' self-advocacy and empowerment in meeting their social, psychological, physical, economic, and other self-sufficiency/SDOH needs.
Adhere to mandated reporting requirements when abuse, neglect, or exploitation is observed or suspected.
Facilitate and/or coordinate Adult Education programs, Youth Education programs, Health and Wellness initiatives, Community Engagement activities, and Economic Stability programs in on-site community learning centers per regulatory and/or contractual requirements.
Assess and provide input to Property and Services Management Teams for property-specific budgetary needs and adhere to the annual property service budget.
Assist in creating the Bi-Annual Board of Directors reports.
Participate in team development and mandated company-wide events.
Participate in property-specific collaboration meetings, including move-ins, move-outs, property observations, upcoming events and details, team appreciation, evictions, inspections (dates and game plan), and residents' concerns (as scheduled).
Assist residents in developing and maintaining a resident council or similar organization, if applicable.
Support Communications and Fund Development by sharing resident success stories.
Manage administrative requirements of the position, including but not limited to:
a) Resident electronic files
b) Data and reporting for measurement of service outcomes
c) Other Administrative reports (i.e., board reports, financial reports)
d) Quality Assurance Standards (i.e., Scorecard)
e) NMDOH Programming Guide activities
f) Program promotions (flyers, texting, social media, etc.)
g) Community partnership agreements
h) Memorandums of Understanding) HUD, TDHCA, LURA, and Quality Assurance Binders
MCOs and other similar partner relationships significantly influence the success and outcomes of Resident Services. Resident Services Managers will work to collaborate, perform, and protect this work for Prospera so we can maintain and grow this area of influence. These projects center around SDOH, a concept and tool in which service managers should be proficient and consistently improve portfolio-wide.
Punctuality, timeliness, and adherence to the specified work schedule and office hours are required. Additionally, services managers are expected to perform and complete their duties actively on a daily, weekly, and monthly basis or as otherwise directed by the regional services manager.
Knowledge/Skills/Abilities - General Performance
Knowledge of service programs and educational methods.
Ability to plan and manage programs, events, and outings.
Ability to work independently and concurrently to perform multiple compliance projects.
Knowledge of computer software applications.
Ability to communicate effectively, both verbally and in writing.
Ability to execute a service plan.
Ability to establish effective working relationships with co-workers, board members, supervisors, consultants, and the general public.
Ability to produce work that consistently meets the quality requirements of accuracy, thoroughness, and effectiveness.
Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively.
Respond positively to supervisory direction and feedback.
Strong interpersonal and leadership skills.
Ability to handle multiple tasks simultaneously with a strong attention to detail.
Computing skills, including common office programs, file systems/databases, and software.
Be team-oriented and can work independently.
Maintain professional appearance and demeanor.
Problem-solving and decision-making skills.
Supervisory Responsibilities
No supervisor responsibilities and no direct reports for this position.
Requirements
Education & Experience Required
A bachelor's degree in human services or a qualified social worker field is required.· A minimum of two (2) years of experience in the Human Services field is preferred.
Community Health Worker certification required or obtained within one year of employment.
Professional Service Coordinator Certification preferred.· Valid Class “C” Texas Driver's License required.
Communication Required
Fosters a positive work environment embracing the Mission and Core Values of Prospera (
Integrity, Accountability, Excellence, Commitment, Dignity, Fairness, and Respect
).
Physical and Mental Requirements
Able to sit and work at a computer for extended periods.· Able to stand and walk for extended periods, either indoors or outdoors.
Able to ambulate up and down stairs, walk large properties, and have physical capabilities to participate in physical activities and events such as wellness walks, summer youth camp, departmental volunteer re-building initiatives, and Food Bank distributions.
Able to stoop, kneel, bend at the waist, reach daily, and lift to 50 pounds occasionally.
Able to perform general office administrative activities: copying, filing, using the telephone and its functions, emailing, scanning, faxing, organizing, electronic scheduling, data entry, etc.
The mental work demands include regular attendance, working well with others, verbal contact with others, noise, and occasional travel by conventional means, including motor vehicles and the like, within PROSPERA's regions and other locations as required.
EEO STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Salary Description $17.60 - $18.50
How much does a service supervisor earn in McAllen, TX?
The average service supervisor in McAllen, TX earns between $28,000 and $77,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.