Service supervisor jobs in Palm Desert, CA - 127 jobs

Join American Conservation Experience in California and enjoy free housing, skills training, and other benefits while helping to restore public lands from the Pacific Coast to the Sierra Nevada mountains! Multiple term lengths, locations, start dates, and other options are available. American Conservation Experience, a non-profit conservation corps with divisional branches in Sacramento, CA, Ridgecrest, CA, and Coachella Valley, CA, is looking for AmeriCorps Team Leaders (ATLs) to come join our team of young adults serving on meaningful conservation projects throughout the Pacific West. Our mission is to introduce and prepare our AmeriCorps members for careers in resource management within the conservation corps industry or with public agencies such as California State Parks, US Forest Service, National Park Service, National Fish and Wildlife Service, the Bureau of Land Management, as well as many other local and non-profit land steward organizations. ACE Pacific West crews serve in Yosemite National Park, Sequoia Kings Canyon National Park, Death Valley National Park, on the Pacific Crest Trail, in coastal State Parks, on the Lake Tahoe Basin Management Unit, and in numerous other inspiring locations. This opportunity is intended for those looking to utilize their leadership skills to advance their career while immersed in a community of like-minded young professionals from around the country. ATLs typically serve for 26 weeks on projects including ecological restoration, habitat improvement, and trail maintenance and construction, all while completing a term of AmeriCorps service. While serving, ATLs typically have 3-6 days off between each project to enjoy California's abundant beauty and recreational opportunities with their friends and colleagues. Take your next step towards beginning or advancing your career by applying with us today! Start Dates: 1) 3/9/2026 Estimated End Dates: 1) 9/23/2026 Location: Coachella Valley (Palm Springs), CA Projects take place throughout California and the Pacific West. Schedule: Project schedules vary greatly, but typically ATLs serve 8 days on/ 6 days off or 4 days on/ 3 days off. For remote projects, ATLs spend off-days nearer to their project location. Remote projects often last multiple project schedule cycles. Benefits: ATL compensation and benefits include a package valued at over $2,400/mo. ATLs will receive a Living Allowance of $520/week, paid bi-weekly. ATLs obtain an Education Award for the amount of $3,697.50 (for 900 hours) upon successful completion of service. ACE provides ATLs with food during all project days; ATLs are responsible for providing their own food on off-days. ACE provides ATLs with free housing during their term of service. When working in or near the Pacific West Division, ATLs spend off days in our hostel-style housing in Coachella Valley, CA. When working remotely, ATLs will be provided tents and campsites in those remote locations. The ATL will provide their own blankets/pillow/sleeping bag/towels. AmeriCorps Team Leaders may also be eligible for qualifying child care coverage and federal loan forbearance. Additional enrollment steps are required. Gear: ACE provides each ATL their own tent. The ATL will provide their own sleeping bag, sleeping pad, rain gear, and hiking boots. Upon acceptance to the program, ATLs will receive a more extensive packing list. Weather can be highly variable, so plan on bringing layers of warm clothing and adequate rain gear. ATLs will have access to deeply discounted Pro Deals via Outdoor Prolink once they are offered and accept a position, and will have the opportunity to purchase discounted gear prior to their arrival. Travel: ACE provides transportation to and from worksites; personal vehicles are not necessary throughout the ATL's term of service. ACE does not provide relocation assistance. Position Description: ATLs serve in professionally supervised teams as they explore future outdoor careers, learn practical field skills, and develop confidence as emerging leaders in the field of conservation. ATLs are afforded opportunities to learn and train under the guidance of professional mentors within ACE, while gaining invaluable career perspectives working alongside staff from the National Park Service, US Forest Service, Bureau of Land Management, US Fish and Wildlife Service, and many other stewards of our nation's public lands. ATLs are expected to assist Crew Leaders in all aspects of crew work and life, including leading portions of crews independently, serving as an interim Crew Leader in the event of staff absences, setting a positive example for members, and other duties as assigned. Field work and additional responsibilities might include but are not limited to: Habitat restoration Trail construction and maintenance Dry and wet stone masonry Reforestation Forest thinning Plant identification Fencing Invasive species removal Swamping Leading safety discussions Discussing rules and regulations Instructing members Driving vehicles Keeping living spaces clean and in good order ATLs get experience with, or in conjunction with, the following tools and equipment, depending on their level of training: Trail Maintenance: Pick mattocks, Pulaskis, shovels, single/double jacks, McLeods, single bit axes, rock bars, chisels, crosscut saws, and griphoists. Restoration Equipment: Herbicide backpack sprayers, spray bottles, GPS units, and measuring tools. Power Tools and Gas Powered Equipment: Chainsaws, brush-cutters, drills, saws, and compressors. Qualifications: Applicants should be prepared to perform physically challenging labor on environmental and conservation projects for 10 hours a day. Applicants should expect to hike extended distances on rough terrain carrying backpacks, tools, and equipment, and be prepared to spend 8 consecutive days in the field, on each project. ATLs will work in a variety of weather conditions such as temperatures ranging from below freezing to over 100 degrees Fahrenheit, high winds, intense sunshine, rain, and snow. Required: U.S. Citizen or permanent resident Able and willing to work in a group Able and willing to work outdoors in varying weather conditions and capable of hiking moderate distances in somewhat rough terrain during inclement weather conditions Willingness to undergo and must pass the required federal criminal history check ACE participates in E-Verify and will provide the federal government with your Form I-9 information when you are hired to confirm that you are authorized to work in the U.S. Preferred: 3-6 mos. experience serving in a conservation corps setting Experience in hiking and navigation in steep terrain Strong desire to enter the conservation field as a natural resource professional Experience or interest in volunteering in local communities 21+ so as to be able to drive ACE vehicles Physical Demands, Work Environment and Working Conditions: Physical Demands: Requires frequent sitting, standing, walking, hiking, carrying, using hands to handle or feel, reaching with hands and arms, talking and hearing. Manual dexterity required for use of various tools or equipment. Required to stoop, kneel, climb stairs, and/or crouch. Ability to hike over rough terrain, and camp overnight under field conditions. Vision Requirements: Close, distance, peripheral and depth perception vision as well as the ability to focus may be required. Weight Lifted or Force Exerted: Frequently moves up to 25 lbs., ability to move up to 60 pounds. Environmental: Outdoor and indoor conditions. Work environment conditions can change frequently; working under adverse weather conditions and in various climates. Noise Environment: Moderate to high noise such gas-powered chainsaws and other hand and power tools. Travel: This position requires domestic travel. Environmental Conditions/Hazards: The ACE member(s) may encounter environmental conditions/hazards including extreme heat or cold, rocky terrain, swamp or wetland conditions, biting insects, and potentially dangerous wildlife. The member is expected to conduct duties in a safe and orderly manner so as not to endanger self, fellow staff/members or resources. The member must be willing to represent ACE and AmeriCorps in a professional, positive, and enthusiastic manner. ACE has a zero tolerance policy for illegal drugs and underage drinking. ACE reserves the right to require drug testing. To Apply: Please submit a thoughtful resume, and upload a cover letter/motivational statement, and provide at least 2 references that are either professional or from a community leader (eg colleagues, teachers, counselors, religious leaders, career advisors) using the APPLY NOW section located on the upper right hand corner of the position listing on our usaconservation website. NOTE: Early consideration will be given as applications are received. This position may close at any time. If you have any questions regarding this position, please feel free to contact ACE Pacific West's Program Managers: Carlee Koritkowski or Dawn Cramer. EEO: Employment or Service with ACE is based upon ability, qualifications, attitude, and job-related factors. Every qualified employee, member, or applicant has the same opportunity for recruitment, hire, training, transfer, promotion, compensation, demotion, termination, benefits, employee activities, and general treatment without regard to race, color, religion, age, sex, creed, national origin, pregnancy, ancestry, citizenship status, genetic information, veteran or military status, physical or mental disability, sexual orientation, medical condition, marital or parental status, political affiliation, ethnicity, hair texture or style, arrest record, caste, hereditary status, endogamy, or any other classification protected by applicable local, state, or federal law.

Food Service Lead Reports to: Food Service Supervisor(s) and Food Service Operations Manager(s) Responsibilities Customer Service to ensure a memorable experience for every guest and client. Ensure location is adequately stocked, prepped, and staffed for daily operation, working with direct reports to fill as necessary. Assist supervisors with tasks to ensure restaurants and other food locations run smoothly. Supports restaurant prep (FOH and line) for daily operation. Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards. Participates in safety logs including food temperatures, rotation and waste as necessary. Ensures proper uniform, hygiene, handwashing and glove use with self. Maintains a safe work environment by abiding by all rules. Follows through daily prep and items lists, as assigned. Actively helps to support operation in assigned role, supporting holes as necessary. Actively and efficiently responds to guest and client feedback, with a report to the supervisor to ensure that any potential complaints are mitigated against further occurrence. Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality. Remains knowledgeable of all menu items, prices and specials for sharing with guests. Perform other tasks as deemed necessary. Maintains a clean, safe and organized work environment. Uphold and demonstrate a complete understanding of company policies and procedures. Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements. Requirements Job Requirements Strong interpersonal and communication skills. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates the ability to remain flexible in a fast-paced environment. An ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative. Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary for operation, which entails lifting, and perform all functions as set forth above. Ability to work varied hours/days, including nights, weekends and holidays, as needed. Previous Experience 1 year food service experience preferred. All education backgrounds are eligible. This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this . The Geneal Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) Salary Description $18.00/hr

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a Patient Services Team Lead , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes. You Will: Lead a team of employees. Provide training, inspiration, and guidance to the team so that each employee has a chance to recognize and develop their potential to the fullest. With guidance from the center manager, help coordinate work schedules, oversee front office operations, and assist in interviewing potential candidates for front office positions. Relieve staff for vacation and sick-time coverage. Greet incoming patients and visitors in a friendly and service-oriented manner. Be a liaison between the physician(s) and the patients. Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees. Answer phones, and schedule patients. Guide patients through this, sometimes difficult, process by kindly talking them through the steps and answering their questions and concerns. Notify appropriate team member of patient arrival and coordinate with the back-office staff for timely care of patients. Participate in meetings. Assist in the implementation and administering of procedures and best practices to streamline processes for center operations. Participate in and/or lead various projects to support center operations and quality patient care. Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: At least 3+ years of experience as a Patient Service Representative within a radiology center. High school diploma Excellent communication and interpersonal skills, computer skills, problem solving skills, and the ability to build and maintain a strong team environment. Dynamic and knowledgeable leadership attribute We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

The Field Service Lead position combines administrative support and project management. This position is responsible for assisting the Regional Service Manager or Field Service Supervisor in day-to-day activities in regards to administrative support and technician scheduling. The position will function as the project manager for critical and high-profile work order projects. The Field Service Lead position does not work standard set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays. Responsibilities * Has administrative responsibility within company systems such as the Field Service ticketing tool and the Corporate ERP. * Performs routine audits of technician service activity in company's service ticket system * Coordinates and supervises local projects for all customer work orders * Responsible to ensure install process is followed from pre-install to post-install * Allocates time blocks and activity assignments for technicians (where applicable) for scheduled tasks such as PM, installation assistance and administrative duties * Interacts with local Compliance officials and ensures local technicians observe all facility protocols * Oversees local casino paperwork necessary to complete work orders * Supervises the real-time maintenance of published assets in each facility * Within the Field Service ticketing tool, audits accuracy of asset database and creates corrective action plan to improve as necessary * Conducts and compiles site surveys * Performs site surveys at new Class II or Class III locations and functions as primary liaison with IAA for communicating project requirements * Some working knowledge of all products AGS offers * May participate in installs or removal of old machines * Completes all reports and paperwork in a timely manner * Must demonstrate excellent customer service skills Mechanically inclined; able to use hand tools * Thorough understanding of Company appearance standards for assets * Must have a good working knowledge of customer's policies and procedures prior to performing work orders * Works as a team player/leader/motivator * Works well with the Technical Assistance Center (TAC) and escalates found issues to TAC and Company management * Provides detailed reports to Company management on all aspects of issues (good or bad) during and post work-order fulfillment Skills and Requirements * Prior gaming experience preferred * High School diploma or GED required * Basic project management skills * Requirement to obtain licensing approval by tribal and/or state gaming regulators * Technical certification(s) relating to work on computers and PCs desirable * On occasion, may need to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or without assistance. * Experience with large installs/removals/theme changes * Full time / 40 + Hours per week. Must be flexible to work some overtime, including evenings, weekends and Holidays. * Knowledge of Microsoft Office suite (Word, Excel, Project, etc.) * Some knowledge of working with progressive controllers, servers and other networking devices * Knowledge of the difference between Class II and Class III * Basic understanding of AC/DC electronics * Highly developed problem solving skills * Understands networking with CAT5 and fiber * High proficiency in multi-platform installs/upgrades/theme changes Note: All offers are contingent upon successful completion of a background check and drug screen and Human Performance Evaluation (HPE). * Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals. AGS is an equal opportunity employer.

As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day: Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets Keep your team focused on guest engagement, sampling and sharing product knowledge Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example Assist in training, developing and motivating team members Assist the Store Manager with paperwork, ordering, inventory management Maintain visual and merchandising standards and ensure store cleanliness Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members Be a champion of Lolli & Pops inside and outside of the store Must be able to lift up to 25 pounds While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams: Exceptional interpersonal skills: you are energized by working with people, both guests and your team A passion for meticulous quality: you understand that strong organization creates a highly efficient team A bias towards action: you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done The desire to be coached and mentored: you see potential in yourself and enjoy growing that potential An eye for detail: you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference The desire to problem solve: you like finding problems and fixing them The ability to multitask: you can prioritize and execute at many different tasks each day A positive attitude and fun-loving spirit: you are an optimist who freely embraces your inner child and enjoys having fun while you work Flexible availability : you want to work at our busiest times, and flex your availability to meet the needs of the business Our Company values are important to us! We are: Guest-icated our guests are at the heart of everything we do Collaborative we are a joyful mix of unique individuals working together Agile we are flexible and open to change in order to be the best we can be Authentic we honor what's real and authentic and give feedback from the heart Betterment we have a never ending drive to continuously improve We can't wait to meet you! Lolli & Pops is an equal opportunity employer and values diversity at our company . We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Community Services Leader I positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the City of Menifee. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the City are met. Application review for the first round of consideration will take place on Friday, October 31, 2025. Qualified applicants are encouraged to apply immediately. THE CITY The City of Menifee is a vibrant and rapidly growing municipality located in southwestern Riverside County, dedicated to enhancing the quality of life for its residents through innovative public service and strategic development. Under the leadership of the City Manager, Menifee operates through a dynamic organizational structure composed of fifteen (15) departments - Building & Safety, City Attorney, City Clerk, City Manager, Code Enforcement, Community Development, Community Services, Economic Development, Engineering, Finance, Fire Department, Human Resources, Information Technology, Police, and Public Works, each committed to supporting the city's mission of responsive governance, sustainable growth, and public safety. With a strong emphasis on infrastructure development, community engagement, and innovation, the City of Menifee continues to enhance the quality of life for its diverse and dynamic population. THE DEPARTMENT The Community Services Department is dedicated to enhancing the quality of life for residents by delivering a wide range of recreational programs, services, special events, and maintenance efforts that foster community engagement, environmental stewardship, and lifelong learning. The department is organized into four key divisions. Community Services Administration oversees strategic planning, budgeting, and coordination across all service areas. Recreation Programs and Citywide Special Events offer inclusive activities and events that promote wellness, cultural enrichment, and social connection. The City Parks, Landscape, Facility Maintenance and Ranger Patrols division ensures that Menifee's parks and public spaces are safe, clean, and welcoming through regular maintenance and patrol services. Lastly, the Solid Waste and Recycling Programs division supports sustainability through educational outreach, waste reduction initiatives, and recycling services. Together, these divisions reflect the department's commitment to building a vibrant, connected, and environmentally conscious community. THE OPPORTUNITY The Community Services Leader I will support the coordination and delivery of recreational programs, special events, and facility operations that serve residents of all ages. Under the supervision of a Community Services Supervisor or Coordinator, this seasonal/temporary, part-time role involves planning and leading activities in areas including but not limited to youth sports, youth programming, cultural arts, senior programming, and special events. Leaders will help organize group activities, supervise facility rentals, assist with program registration, and ensure a safe, welcoming environment for participants. Ideal candidates are enthusiastic, dependable, and passionate about community engagement, with the flexibility to work evenings, weekends, holidays, and split shifts as needed. Community Service Leaders may be placed in the following program areas: * Adaptive/Inclusive * Administration * Cultural Arts * Facility Reservations * Seniors and Veterans Services * Skate Park * Special Events * Sports and Healthy Menifee * Youth (tots, afterschool, teens) Note: This is an at-will, seasonal, part-time position without benefits. Positions may end at any time, and there is no guarantee of hours. Work hours for part-time positions are scheduled based on operational need and typically do not exceed 1,000 hours in a fiscal year from July 1 through June 30, unless further authorized. Incumbents may be required to work a flexible schedule, including some evenings, holidays, weekends, and split shifts. The Community Services Leader I will be responsible for, but not limited to, the following: * Assist in planning, organizing, and supervising recreation programs such as sports, arts and crafts, dance, outdoor education, and special events * Lead activities in specialized areas including adaptive and inclusion programming, cultural arts, senior services, youth programming, and skate park operations * Support after-school programs and citywide youth sports, including scorekeeping and activity coordination * Facilitate dances, excursions, and other special events to ensure participant safety and enjoyment * Assist in monitoring and guiding volunteers to ensure compliance with city and department standards * Prepare and maintain accurate records and reports related to programs, attendance, and incidents * Set up rooms and facilities for scheduled activities, rentals, and events * Supervise facility rentals to ensure adherence to city policies and procedures * Provide accurate information to the public about department programs, services, and events * Facilitate registration and enrollment transactions using cashiering and/or point-of-sale systems * Attend staff meetings and contribute feedback on current programs and potential improvements * Apply independent judgment to resolve minor program or customer service issues * Understand and apply basic community services and recreation philosophies and concepts * Use principles and techniques to plan, organize, and conduct recreation, leisure, and volunteer programs * Apply public relations and publicity methods to promote programs and engage the community * Utilize research techniques to support program development and evaluation * Demonstrate skills in sports, crafts, music, dance, and general play activities for all ages and abilities * Follow appropriate safety precautions and procedures during all activities * Communicate effectively both orally and in writing, including report writing and presentations * Organize, facilitate, and secure cooperation across diverse age groups and community segments * Use computer systems, software, and applications relevant to program operations * Inspire enthusiasm and participation among individuals and groups * Interpret and follow departmental policies, laws, and rules accurately * Analyze situations and adopt effective courses of action * Understand and carry out written instructions with attention to detail * Perform other duties as assigned to support department operations and community engagement MINIMUM AND DESIRABLE QUALIFICATIONS The ideal candidate will possess the equivalent of a high school diploma or be currently enrolled in high school, and must be at least 16 years of age. Additionally, the ideal candidate will have six (6) months of increasingly responsible experience (paid or volunteer) in community services and/or customer service or equivalent. Required Licenses and Certifications: * Valid CPR/AED/First Aid certification or have the ability to obtain one within six (6) months of hire. * Maintaining this certification is a condition of continued employment. MINIMUM QUALIFICATIONS Click here to access the complete classification description, including the experience, education, and physical and mental requirements for this job. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resources (HR) reviews all application materials to determine whether candidates meet the established minimum and preferred qualifications. Those who qualify will be advanced to the next stage of the recruitment process. All applicants will receive email notifications regarding their status. Application Screening (Refer/Non-Refer) Applications and supplemental materials will be reviewed to identify candidates whose qualifications best align with the essential requirements of the position. Only those applicants who meet the criteria outlined in the job bulletin will advance to the next phase of the selection process. Video Appraisal Interview Applicants will complete a self-guided video interview by recording responses to a series of structured questions. These questions are designed to assess each candidate's qualifications and suitability for the position. There is no live interviewer or proctor; candidates will record their answers independently and submit the videos for evaluation. A panel of subject matter experts will review the submitted recordings and evaluate each response based on predefined criteria. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the appraisal has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. PHYSICAL DEMANDS While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment and audio equipment; reach with hands and arms; and move and or lift up to 25 pounds. Employees are frequently required to walk and stand. Specific vision abilities required by this job include close vision and the ability to adjust focus. ENVIRONMENTAL AND MENTAL CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office and recreation environments with moderate noise levels, controlled and uncontrolled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; observe and interpret situations; learn and apply new information or skills, and interact with City officials, staff, customers, the public and other encountered in the course of work. WORKING CONDITIONS City employees are expected to work overtime, weekends, evenings, and holidays as required to accommodate the City's needs, in addition to responding as a Disaster Services Emergency Worker. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com". If your email address should change, please update your profile at *********************** For questions regarding this recruitment, please contact Carissa Sevilla at ************* or email at *************************

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Our Guest Experience team is essential in creating a safe and memorable experience for all guests at Acrisure Arena. This role requires a positive attitude, as well as a team-driven and proactive mindset. Each member of this team is responsible for providing an exceptional level of service to our guests at all arena events, including Coachella Valley Firebirds hockey games, major music/entertainment events and miscellaneous special events. This position is ideal for candidates who want to immerse themselves in an exciting live entertainment/sports environment. The Arena is seeking part-time Guest Experience Supervisors who will report to the Guest Experience Manager. The team of Supervisors will directly oversee the part-time Ushers during events and assist in upholding Guest Experience standards, resolve various guest situations, and ensure a safe and efficient operation at Acrisure Arena. This position is responsible for working closely with Event and Operations partners to ensure successful events, including Hockey games, family shows, and concerts. This position will oversee the staff at the Guest Services/Concierge desk, Ticket Takers, Entry and Access points, and all other Ushers throughout the arena. Supervisor must be confident in handling escalated complaints as well as making decisions with minimal Manager interference. This job will pay an hourly rate of $22.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until March 6, 2026. Responsibilities Supervise, motivate, lead, and work alongside guest experience team members while demonstrating empathy and respect. Oversee part time staff ensuring the team is consistently demonstrating excellent guest service and creating positive, memorable guest interactions. Respond to and/or escalate guest complaints, concerns, and compliments. Effectively communicate work assignments to others. Promote a safe and efficient work environment. Be available for 65% of events and operations support, as needed throughout the year. Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard. Lead with an emphasis on safety for employees, teams, and guests. Work extended and/or irregular hours including nights, weekends and holidays, as needed. Perform strenuous physical duties at times, including lifting, carrying, moving, walking extensively throughout the building, working from various heights, and around moderate-to-loud noises. Other duties assigned including but not limited to assisting other departments as needed. Qualifications High School diploma + 2-3 years of guest service experience, preferred Experience supervising staff to work together and accomplish goals Ability to give clear instructions and communicate effectively with others in both verbal and written form. Must be self-motivated and work under little supervision. Be confident in decision making. Excellent guest service, teamwork, safety record, and work ethic. Ability to maintain a positive attitude and remain calm during various situations including medical emergencies, suspicious activity, and irate guests. Bi-Lingual a plus, nut not a requirement. Working Conditions: Must be able to work long hours and a flexible schedule inclusive of weekends, nights and holidays required Must be able to work different types of events such as hockey and concerts without limitations. Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you. Responsibilities: Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures. Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results. Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation. Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations. Implement and enforce safety protocols to create a secure work environment. Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency. Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention. Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations. Requirements Previous experience in a supervisory role within the carwash/detailing industry or a related field. Strong leadership skills with the ability to motivate and inspire a team. Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines. Attention to detail and a commitment to delivering exceptional results Solid knowledge of car cleaning and detailing techniques, equipment, and products. Exceptional customer service skills with a focus on creating positive experiences for customers. Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously. Proficient computer skills for record-keeping and data analysis. Join our team at ODORZX INC and be part of a company that is dedicated to providing top-quality services to our clients. We offer a competitive salary, opportunities for growth and development, and a supportive work environment. If you are ready to take on this exciting role and contribute to our success, please submit your resume and cover letter outlining your relevant experience. We look forward to hearing from you! Benefits Full Time Benefits Include: Vacation Time (After 1 Year) 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision 60 days) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance (Job Specific) Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus Rapid Advancement Opportunities

Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. At Alliance Ground International (AGI), we pride ourselves on delivering exceptional passenger services that reflect our airline partners' standards. As a Passenger Service Manager, you will lead and oversee all passenger-facing operations at your station-including ticket counter, gate, lounge, and customer service functions. This role is responsible for ensuring compliance, managing staff and resources, and maintaining strong customer relationships while identifying new business opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee daily passenger service operations, including ticketing, gate activities, lounge services, and customer service functions. Ensure operations meet airline contract requirements and customer service expectations. Plan and coordinate staffing and equipment resources to match flight schedules and service levels. Develop employee and equipment schedules to optimize efficiency and productivity. Serve as the primary escalation point for customer service issues; resolve concerns quickly and professionally. Lead and support a team of agents, ensuring adherence to safety, quality, and performance standards. Provide regular reports on operational performance, budgets, and service activities. Train, coach, and evaluate team members; conduct performance reviews and corrective action when necessary. Ensure compliance with company policies, FAA, TSA, OSHA, and airport authority regulations. Protect company assets and maintain control over inventory, supplies, and funds. Build and maintain effective relationships with airline representatives, airport personnel, and internal departments. MINIMUM QUALIFICATIONS: Minimum 18 years of age. High School Diploma or GED required; Bachelor's degree in Business or related field preferred. At least 3 years of progressive management experience in passenger services or customer service roles. Strong working knowledge of FAA, TSA, and OSHA regulations. Excellent leadership, communication, and interpersonal skills. Valid driver's license and clean Motor Vehicle Record (MVR); subject to local airport requirements. Ability to pass all background checks and obtain necessary airport security clearances. Proof of COVID-19 vaccination may be required based on location (e.g., SFO). PHYSICAL REQUIREMENTS: Ability to lift up to 70 pounds. Prolonged periods of standing, bending, pushing, and pulling. Must be able to work in elevated noise levels and changing weather conditions common in airport environments. $70,000 annually Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. At Alliance Ground International (AGI), we pride ourselves on delivering exceptional passenger services that reflect our airline partners' standards. As a Passenger Service Manager, you will lead and oversee all passenger-facing operations at your station-including ticket counter, gate, lounge, and customer service functions. This role is responsible for ensuring compliance, managing staff and resources, and maintaining strong customer relationships while identifying new business opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Oversee daily passenger service operations, including ticketing, gate activities, lounge services, and customer service functions. * Ensure operations meet airline contract requirements and customer service expectations. * Plan and coordinate staffing and equipment resources to match flight schedules and service levels. * Develop employee and equipment schedules to optimize efficiency and productivity. * Serve as the primary escalation point for customer service issues; resolve concerns quickly and professionally. * Lead and support a team of agents, ensuring adherence to safety, quality, and performance standards. * Provide regular reports on operational performance, budgets, and service activities. * Train, coach, and evaluate team members; conduct performance reviews and corrective action when necessary. * Ensure compliance with company policies, FAA, TSA, OSHA, and airport authority regulations. * Protect company assets and maintain control over inventory, supplies, and funds. * Build and maintain effective relationships with airline representatives, airport personnel, and internal departments. MINIMUM QUALIFICATIONS: * Minimum 18 years of age. * High School Diploma or GED required; Bachelor's degree in Business or related field preferred. * At least 3 years of progressive management experience in passenger services or customer service roles. * Strong working knowledge of FAA, TSA, and OSHA regulations. * Excellent leadership, communication, and interpersonal skills. * Valid driver's license and clean Motor Vehicle Record (MVR); subject to local airport requirements. * Ability to pass all background checks and obtain necessary airport security clearances. * Proof of COVID-19 vaccination may be required based on location (e.g., SFO). PHYSICAL REQUIREMENTS: * Ability to lift up to 70 pounds. * Prolonged periods of standing, bending, pushing, and pulling. * Must be able to work in elevated noise levels and changing weather conditions common in airport environments. $70,000 annually Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

602 Case Services Manager (CSM) GENERAL STATEMENT OF FUNCTIONS The CSM responsibilities include oversight of the Case Management Systems to ensure the quality, completeness and timeliness of EXCEED case management services and the implementation of Person Centered Planning. The CSM will assess staff capabilities and provide training based on identified needs and industry and systems changes. SPECIFIC DUTIES Provide Training to program staff on documentation, tracking, service plan development and implementation of Person Centered services. Monitors the implementation of Person Center Planning and Process Attends on site program meetings Reviews client files for completeness and timeliness of services Ensures compliance with all regulatory standards and company policies. Attends Support Team meetings as needed or requested Develop an annual training plan and calendar with Program Management Participate in the initial training and orientation to the program of staff and clients Periodic reviews client notes and tracking to assess staff capabilities and training needs Acts as a liaison between EXCEED, Funders and other stakeholders as needed. Keeps CEO and Program Management informed regarding service delivery issues and needs Holds quarterly meetings with Service Team Coordinators to provide information, discuss issues and ensure uniformity of the case service system Assists in collection and monitoring Program Outcome data relevant to case service delivery Tracks referrals received and monitors progress Assists the program Management and Service Team Coordinators to develop strategies and plans for improvement when weaknesses or deficiencies are found. Provides input to the Annual Planning Process Attends monthly Day Program Meetings Provides a quarterly report to the CEO regarding the overall quality, effectiveness and efficiency of the case management system and makes recommendations for corrective action if needed Acts as the chair or co-chair of the Quality Assurance Committee May represent EXCEED at community events and funder/referral agency meetings Requirements QUALIFICATIONS, EDUCATION AND EXPERIENCE 21 years or older Valid California Driver's License Acceptable driving record State minimum required automobile insurance CPR and First Aid Certification within 30 days of employment English grammar and writing skills sufficient to do documentation and report preparation Ability to do crisis intervention counseling Ability to develop curriculum and objectives, evaluate physical, academic and psychological needs and develop rapport with funding sources, staff and all other persons significant in clients' welfare Bachelor's Degree in a Behavioral Science or related field, or equivalent in education and experience in behavioral management program design and implementation Knowledge of programs dealing with developmental disabilities One (1) years of management experience at mid-level (preferred) Three (3) years' experience in related field PHYSICAL ABILITIES Ability to sit, stand, and walk for extended periods of time Ability to perform fine motor tasks such as typing, writing, filing, and handling paperwork Ability to lift and carry up to 25 pounds Sufficient balance to navigate busy work areas Adequate vision and hearing to communicate effectively with staff, clients, and employers MENTAL ABILITIES Ability to prepare reports and summaries and demonstrate basic organization and time-management skills Basic math skills to support financial tracking and funder reporting Professional demeanor with the ability to communicate confidently REPORTING RELATIONSHIP Reports to CEO SUPERVISES Provides direct supervision to the Intake and Client Data Systems Coordinator. Collaborates closely with Program Managers in all departments to ensure effective support of case management activities by Service Team Coordinators and other direct support staff. POSITION CLASSIFICATION Exempt NORMAL WORK SCHEDULE Monday through Friday schedule during standard business hours, with flexibility and availability required as needed to meet business and emergency operational needs.

Description and Essential Functions Connected By Amazing Employees The City of Murrieta is accepting applications for the position of Parks & Community Services Managerto fill one (1) current vacancy in our Community Services Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. POSITION After 32 years of dedicated service to the City of Murrieta, the Parks and Community Services Manager is retiring, leaving a legacy of exceptional public service and community impact. Building upon this strong foundation, the City seeks a forward-thinking leader with extensive parks and community services experience and a passion for advancing the Murrieta Community Services Department's vision of creating community through people, parks, and programs. The Department has recently completed a Parks Master Plan and Trails Master Plan and operates under a comprehensive Strategic Plan. The selected candidate will lead a dynamic department supported by outstanding staff, well-established special events, and highly regarded youth and senior centers. DESCRIPTION Under general direction, plans, organizes, oversees and manages the staff and operations of the Parks and Community Services Division, including recreation facilities and programs, special events, facility rentals, parks, and open spaces; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the Community Services Director in areas of expertise; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Community Services Director. Exercises direct supervision over supervisory, technical, and administrative support staff through subordinate levels of supervision. CLASS CHARACTERISTICS This is a management classification responsible for planning, organizing, and managing the staff, operations and activities of the Parks and Community Services Division. Incumbents are responsible for performing diverse, specialized and complex work involving significant accountability and decision-making responsibilities, which include division budget administration, program evaluation and recommendation and implementation of policies, procedures, goals, objectives, priorities and standards for the City's community services programs. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, or remove job duties as necessary and will make reasonable accommodations to enable qualified individuals to perform the position's essential functions. The omission of a specific duty does not preclude it from being assigned if it is similar, related, or logically aligned with the role's overall responsibilities. * Plans, manages, and oversees the daily functions, operations, and activities of the Parks and Community Services Division including recreation facilities and programs, special events, facility rentals, parks, open spaces, and contracted services * Participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends within division policy, appropriate service and staffing levels; recommends and administers policies and procedures * Participates in the development, implementation, and administration of the division budget; determines funding needed for staffing, equipment and supplies; ensures compliance with budgeted funding * Develops and standardizes procedures and methods to improve and continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement * Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees on performance issues; recommends and implements discipline and termination procedures * Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality * Participates in the planning, design, development, negotiation and implementation of Capital Improvement Projects (CIP) for existing and proposed facilities; meets with consultants on project development and design; reviews conceptual designs and working drawings; oversees the work of contractor and negotiates change orders; accepts turnover documents from contractors * Coordinates the formation of Landscaping and Lighting Districts (LLD's) for developers requesting the dedication of common area landscape and lighting for the City to perform ongoing maintenance; performs all administrative and fiscal coordination tasks and document preparation associated with the formation of the LLD's ensuring compliance with public hearings and voting processes * Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards * Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate * Serves as a liaison for assigned functions with other City departments, divisions and outside agencies; provides staff support to commissions, committees and task forces as necessary * Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of recreation programming and natural resource management; researches emerging products and enhancements and their applicability to City needs * Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval * Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action * Directs the establishment and maintenance of working and official division files * Ensures staff compliance with City and mandated safety rules, regulations, and protocols * Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered qualifying. A typical way to obtain the required qualifications includes: Required: * Equivalent to a bachelor's degree from an accredited college or university with major coursework in recreation administration, public or business administration, or a related field * Five (5) years of increasingly responsible management and/or administrative experience in parks and recreation program administration, of which two (2) years should be in a management capacity LICENSES AND CERTIFICATIONS Ability to travel to meetings, trainings, site visits, and special events throughout the City may be required. Employee must have access to reliable transportation as needed SPECIAL REQUIREMENTS Must successfully complete a comprehensive background investigation, which includes a state and federal fingerprint-based background check (Live Scan), driving records screening, and a non-safety pre-employment physical and drug screening exam. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF * Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management * Principles and practices of budget development and administration * Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures * Principles and practices of leadership * Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly * Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility * Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility * Principles and practices of contract administration and management * Community cultural and socio-economic demographics as it relates to recreation programming * Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs through community participation * Principles and practices of park planning and design * Recreational, cultural, age-specific, and social needs of the community * Complex arithmetic and statistical techniques * Principles and practices of project and program management * Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations * Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division * Methods and techniques of preparing technical and administrative reports, and general business correspondence * City and mandated safety rules, regulations, and protocols * Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed * The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar * Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff ABILITY TO * Plan, organize, oversee and manage the staff and operations of the Parks and Community Services Division * Develop and implement goals, objectives, practices, policies, procedures, and work standards * Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner * Provide administrative, management, and professional leadership for the division * Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner * Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed * Evaluate and develop improvements in operations, procedures, policies, or methods * Develop, plan, coordinate, and implement a variety of recreational programs and facilities suited to the needs of the community * Negotiate and administer contracts * Manage and monitor complex projects ensuring compliance with project specifications and budgets * Make accurate arithmetic, financial, and statistical computations * Prepare clear and concise reports, correspondence, policies, procedures, and other written materials * Research, analyze, and evaluate new service delivery methods, procedures, and techniques * Analyze, interpret, summarize, and present technical information and data in an effective manner * Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports * Effectively represent the division and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals * Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems * Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments * Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks * Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax * Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines * Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at******************* SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. SPECIAL EMPLOYMENT REQUIREMENTS The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 120,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 53 parks, and 1,300 acres of parks, trails, and open space, it is consistently ranked the top place to live in SW Riverside County. With a dynamic business environment, one of the lowest unemployment rates in the state, and a high median income. Murrieta offers its residents an exceptional quality of life in an engaged and connected community. FLSA Status:Exempt Organization:Management Professional & Confidential Adopted: 6/20/2018 THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance. Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future.

Full-time Description The Clinical Office Supervisor is responsible for overseeing the day to day activities of our clinics. This position performs a wide variety of duties and responsibilities that emphasize leadership, quality patient care and customer service. The Clinic Office Supervisor manages and supervises the operational, personnel and administrative functions of the clinic, while fostering an environment which promotes excellent patient care, comfort and trust. The Clinic Office Supervisor must exemplify the core values of the organization, always exercising utmost discretion, diplomacy and tact in all patient/staff interactions. Job Duties and Responsibilities: Serve as the primary point of contact at all LACENTA clinics both internally and externally. Oversees day-to-day operations at clinic locations and/or corporate office locations. Assess and provide the appropriate need/requests of office furniture, technology and hardware. Handle patient grievances, patient concerns, and all customer service-related matters. Aid in developing and approving all clinic personnel schedules. Manage coverage issues brought about by staff call outs. Evaluate and provide suggestions and ideas to improve operations and clinic performance. Prepare regular reports for upper management. Propose and provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors) and report to upper management. Design strategy and set goals for growth. Maintain budgets and optimize expenses. Implementing and maintaining policies and procedures/office administrative systems when necessary. Manage vendor relationships and account personnel when necessary. Oversee and assist with hiring and training of new staff members. Ensures appropriate coaching, training, and expectations for staff, as evidenced by their department's performance compared to goal. Assist in termination and disciplinary needs of staff as needed. Ensure employees work productively and develop professionally. Supervising and monitoring the work of administrative staff, in conjunction with leads, supervisors and department managers. Ensure staff follows health and safety regulations Organizing meetings and managing databases. Attend company relation functions or events as needed. Other duties, as assigned. Requirements Qualifications and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required. AA Degree At least 3 years in a supervisory role Strategic thinker, innovative and problem-solver Excellent communication skills Results-driven, adaptable with ability to manage multiple priorities and schedules; Knowledge of ENT and Allergy, preferred Bilingual: English/Spanish/Mandarin/Cantonese depending on location preferred. Demonstrated ability to grow and manage a team while focusing on process improvement and customer service. Strong leadership and management skills, especially around internal communication and collaboration, goal-setting and metrics/performance management Ability to travel to all clinic locations with reliable transportation Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to: Sit for long periods at a time Use hands and fingers in repetitive motions, daily Ability to lift, push, pull up to 10 lbs. periodically Travel to clinic locations or sites as needed Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Salary Description $24-$30/hour DOE

Job Description OPEN NOW With 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that generates measurable success year after year. Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began with in 1921. We have immediate openings -- start an exciting career with Moss Bros. Auto Group today! Benefits Medical, Dental, and Vision Insurance Life Insurance 401(k) Plan Free Strayer University College Courses to Earn a 4-Year Degree Paid Vacation Paid Training Paid Sick Leave Employee Vehicle Purchase Program Responsibilities Assist customers in servicing, repairing and explaining each service needed Understand customer; match requirements and concerns to various service options Explain service being performed and keep customer informed and updated throughout the service of their vehicle Stay up to date on new products, features, accessories and attending product training as required Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness Hire and supervise all service department personnel, as well as monitor their performance in servicing customers Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately Qualifications A minimum of 3 years of experience as a service manager Strong focus on providing excellent customer service High school diploma or higher education Clean driving record & valid driver's license Driven personality, eager to improve and able to work within and support internal teams We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description About our Company Ponte Vineyard Inn is a Four Diamond, 90 room, boutique hotel located next to Ponte Winery and are surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country. We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment. Summary: We are a Trip Advisor Top 10 Hotel in the U.S. and our 90 room boutique Hotel boast stunning views of our beautiful Temecula Wine Country ranch. We are seeking an experienced Hospitality Services Manager to manage the day-to-day operations of the hotel including front desk, bell, valet, concierge, PBX, night audit, housekeeping and food and beverage in addition to hiring, training and retaining a highly motivated staff. The Hospitality Services Manager will provide guests with a quality, consistent, and friendly hotel experience which exceeds their expectations during every visit. Compensation: $70,000 - $75,000 annually DOE Benefits Per Company Plan Details Medical, Dental, Vision 401k Matching Plan Life Insurance Hospital Confinement Plan Pet Insurance 3 Weeks of PTO 2 paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays *The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits* Schedule: Weekends + Holidays are a must Hours/Days vary by hotel needs Essential Duties and Responsibilities STANDARDS AND POLICIES : Ensure the safety of guests and associates. Be familiar with hotel emergency procedures and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency. Assess safety procedures and update as necessary. Understand and adhere to environmental standards set by the hotel Understand and adhere to the Ponte values and service standards. Perform any other duties as requested by the Hotel Manager GUEST RELATIONS: Diplomatically and effectively handle all guest complaints, including difficult and unusual occurrences. Ensures guests are satisfied with outcome. Be familiar with hotel information necessary to enhance customer satisfaction, including rate structures, specials and restrictions, room types and suites available, and hotel services including costs and location. Assist Hotel Manager with handling guest incident reports and associates accident reports. Complete documentation and follow up on any action items. Assist with Developing and being familiar with all hotel information necessary to enhance customer satisfaction, including rate structures, specials and restrictions, room types and suites available, and hotel services, including costs and location. Report food and beverage disputes (including disputed charges and guest complaints) to Hotel Manager and food and beverage manager. Resolve the concern to ensure the guest is satisfied. GUEST ROOMS: Coordinate with Housekeeping on a daily basis. Verify status of rooms to ensure they are ready for check in. Coordinate with Maintenance. Coordinate daily room assignments according to special events, hotel occupancy, guest requests, etc. Inspect VIP rooms. Ensure “Special Event” Bride and Groom rooms are reserved according to contract. Ensure special requests are confirmed. FOOD AND BEVERAGE: Coordinate with food and beverage department regularly to verify the department is prepared to exceed guest's expectations. Step in as a support member when needed. Coordinate with leadership team to ensure department and company policies are being followed. Assist with staff training as needed Communicate with guests and assist with special requests related to food and beverage as needed. Follow up on health department related reports and assist in addressing concerns as needed. DEPARTMENT STAFFING, TRAINING AND MANAGING: Assist with developing and maintaining the training program and train Guest Service Supervisors, Front Desk Agents and Bell Persons/Valet to properly onboard new associates. Ensure associates have met standard based on graded assessments. Develop and maintain concierge information to ensure associates may utilize the appropriate resources when assisting guests. Understand and train staff members on ADA regulations. COMMUNICATIONS: Ensure that all staff members are kept informed of property activities and status changes. Maintain a professional working relationship and promote open lines of communication with other managers, employees and all other departments. ADMINISTRATION AND MANAGERIAL: Prepare agenda for and execute associate staff meetings. Complete and review daily MOD report, take action as needed. Review daily arrivals list and pass downs with guest services supervisors and front desk agents. Fill in where needed to maintain service standards and efficient operations. Participate in Management Meetings as needed. Complete monthly safety inspections and make corrections as necessary. Monitor quality and standards by participating in periodic overnight stays. Provide feedback and suggestions. Review Group Resumes and communicate with sales and marketing regarding groups. Ensure Front Desk Associates are informed of group needs and prepared for group arrivals and departures. Ensure labor schedule is focused around group. Follow up on guest requests to ensure completion. Know Housekeeping Department's basic functions. Step in to inspect rooms as needed. Assist in overseeing the housekeeping department in the Housekeeping Manger's absence as needed. Reconcile and confirm Online Travel Agent (OTA) reservations and verify billing is correct, submit to Hotel Manager for invoice approval. Ensure reservations are coded properly to ensure proper accounting of rates and OTA type. Understand and uphold the AAA - Four Diamond rating guideline. Contribute to and attend weekly operations meeting. Complete facility property walks with operations team. Communicate and delegate task items for areas of attention. Create associate work schedule based on labor budget and forecasted occupancy. Be familiar with corporate accounts and ensure reservations and billing is set up appropriately. Create associate work schedule based on labor budget and forecasted occupancy Create and implement special packages in collaboration with Hotel Manager and Marketing Manager. Build package in to PMS and monitors its availability. Review time cards and labor reports. Submit to accounting weekly. Ensure labor hours and associate scheduling meet labor laws. With guidance from Hotel Manager, monitor room rates and availability and make changes where needed (i.e. removing 2-night stay requirements and restricting discounts as needed). Actively look for ways to improve operation and guest satisfaction, focusing on excellence. Propose a concise plan of action for improvements and implement with approval from Hotel Manager. Knowledge, Skills and Abilities: Ability to provide direction to associates and treat all associates and guests in a respectful manner. Strong ability to multi-task, teach and deliver high levels of customer service. Exhibits integrity (honesty and truthfulness) and takes responsibility for own actions. Has attention to detail. Has natural instincts and insight for finding the best solution to unclear situations. Must have a minimum of three years of hotel experience. Strong verbal and written communication skills. Must have exceptional grooming standards that are consistent with company guidelines. Must be outgoing and able to approach guests and initiate conversation and actively connect with others. Energetic and takes initiative. Ability to make quick and sound decisions. Computer skills with Microsoft Word and Excel. Company Standards: Understand the Ponte Values, and Service Standards. Ensure the safety of guests and associates. Follow the environmental standards set by the Company Treat all associates and guests in a respectful manner. Exhibit integrity (honesty and truthfulness). Perform any other duties as required by your Manager.

About our Company Ponte Vineyard Inn is a Four Diamond, 90 room, boutique hotel located next to Ponte Winery and are surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country. We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment. Summary: We are a Trip Advisor Top 10 Hotel in the U.S. and our 90 room boutique Hotel boast stunning views of our beautiful Temecula Wine Country ranch. We are seeking an experienced Hospitality Services Manager to manage the day-to-day operations of the hotel including front desk, bell, valet, concierge, PBX, night audit, housekeeping and food and beverage in addition to hiring, training and retaining a highly motivated staff. The Hospitality Services Manager will provide guests with a quality, consistent, and friendly hotel experience which exceeds their expectations during every visit. Compensation: $70,000 - $75,000 annually DOE Benefits Per Company Plan Details Medical, Dental, Vision 401k Matching Plan Life Insurance Hospital Confinement Plan Pet Insurance 3 Weeks of PTO 2 paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays *The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits* Schedule: Weekends + Holidays are a must Hours/Days vary by hotel needs Essential Duties and Responsibilities STANDARDS AND POLICIES : Ensure the safety of guests and associates. Be familiar with hotel emergency procedures and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency. Assess safety procedures and update as necessary. Understand and adhere to environmental standards set by the hotel Understand and adhere to the Ponte values and service standards. Perform any other duties as requested by the Hotel Manager GUEST RELATIONS: Diplomatically and effectively handle all guest complaints, including difficult and unusual occurrences. Ensures guests are satisfied with outcome. Be familiar with hotel information necessary to enhance customer satisfaction, including rate structures, specials and restrictions, room types and suites available, and hotel services including costs and location. Assist Hotel Manager with handling guest incident reports and associates accident reports. Complete documentation and follow up on any action items. Assist with Developing and being familiar with all hotel information necessary to enhance customer satisfaction, including rate structures, specials and restrictions, room types and suites available, and hotel services, including costs and location. Report food and beverage disputes (including disputed charges and guest complaints) to Hotel Manager and food and beverage manager. Resolve the concern to ensure the guest is satisfied. GUEST ROOMS: Coordinate with Housekeeping on a daily basis. Verify status of rooms to ensure they are ready for check in. Coordinate with Maintenance. Coordinate daily room assignments according to special events, hotel occupancy, guest requests, etc. Inspect VIP rooms. Ensure “Special Event” Bride and Groom rooms are reserved according to contract. Ensure special requests are confirmed. FOOD AND BEVERAGE: Coordinate with food and beverage department regularly to verify the department is prepared to exceed guest's expectations. Step in as a support member when needed. Coordinate with leadership team to ensure department and company policies are being followed. Assist with staff training as needed Communicate with guests and assist with special requests related to food and beverage as needed. Follow up on health department related reports and assist in addressing concerns as needed. DEPARTMENT STAFFING, TRAINING AND MANAGING: Assist with developing and maintaining the training program and train Guest Service Supervisors, Front Desk Agents and Bell Persons/Valet to properly onboard new associates. Ensure associates have met standard based on graded assessments. Develop and maintain concierge information to ensure associates may utilize the appropriate resources when assisting guests. Understand and train staff members on ADA regulations. COMMUNICATIONS: Ensure that all staff members are kept informed of property activities and status changes. Maintain a professional working relationship and promote open lines of communication with other managers, employees and all other departments. ADMINISTRATION AND MANAGERIAL: Prepare agenda for and execute associate staff meetings. Complete and review daily MOD report, take action as needed. Review daily arrivals list and pass downs with guest services supervisors and front desk agents. Fill in where needed to maintain service standards and efficient operations. Participate in Management Meetings as needed. Complete monthly safety inspections and make corrections as necessary. Monitor quality and standards by participating in periodic overnight stays. Provide feedback and suggestions. Review Group Resumes and communicate with sales and marketing regarding groups. Ensure Front Desk Associates are informed of group needs and prepared for group arrivals and departures. Ensure labor schedule is focused around group. Follow up on guest requests to ensure completion. Know Housekeeping Department's basic functions. Step in to inspect rooms as needed. Assist in overseeing the housekeeping department in the Housekeeping Manger's absence as needed. Reconcile and confirm Online Travel Agent (OTA) reservations and verify billing is correct, submit to Hotel Manager for invoice approval. Ensure reservations are coded properly to ensure proper accounting of rates and OTA type. Understand and uphold the AAA - Four Diamond rating guideline. Contribute to and attend weekly operations meeting. Complete facility property walks with operations team. Communicate and delegate task items for areas of attention. Create associate work schedule based on labor budget and forecasted occupancy. Be familiar with corporate accounts and ensure reservations and billing is set up appropriately. Create associate work schedule based on labor budget and forecasted occupancy Create and implement special packages in collaboration with Hotel Manager and Marketing Manager. Build package in to PMS and monitors its availability. Review time cards and labor reports. Submit to accounting weekly. Ensure labor hours and associate scheduling meet labor laws. With guidance from Hotel Manager, monitor room rates and availability and make changes where needed (i.e. removing 2-night stay requirements and restricting discounts as needed). Actively look for ways to improve operation and guest satisfaction, focusing on excellence. Propose a concise plan of action for improvements and implement with approval from Hotel Manager. Knowledge, Skills and Abilities: Ability to provide direction to associates and treat all associates and guests in a respectful manner. Strong ability to multi-task, teach and deliver high levels of customer service. Exhibits integrity (honesty and truthfulness) and takes responsibility for own actions. Has attention to detail. Has natural instincts and insight for finding the best solution to unclear situations. Must have a minimum of three years of hotel experience. Strong verbal and written communication skills. Must have exceptional grooming standards that are consistent with company guidelines. Must be outgoing and able to approach guests and initiate conversation and actively connect with others. Energetic and takes initiative. Ability to make quick and sound decisions. Computer skills with Microsoft Word and Excel. Company Standards: Understand the Ponte Values, and Service Standards. Ensure the safety of guests and associates. Follow the environmental standards set by the Company Treat all associates and guests in a respectful manner. Exhibit integrity (honesty and truthfulness). Perform any other duties as required by your Manager.

Seasonal (Seasonal) Job Title: Team Leader Terms: Seasonal, full and part time roles available Pay: $21/hour base wage, plus tips. Requirements: Expect weekend and holiday work. Valid Drivers License required. Daily operations broken into morning and evening shifts. Previous hospitality experience preferred, not required! About us: Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else. Our mission is to make ski vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other. Ski Butlers is the global leader in ski and snowboard rental delivery now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values listed below: Service | Simple | Purposeful | Curious | Give Delivering exceptional service, being purposeful, keeping it simple, remaining curious and giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, we don't stop there. Our culture is about being a part of something bigger. Whether it's contributing to our net zero climate initiatives, building lifelong friendships or making a customer's vacation memorable, a job at Ski Butlers will be the best decision you make. Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company. About the role: Team leaders (aka shift managers) are responsible for upholding Ski Butlers customer service standards while managing the flow of day-to-day operations. No two days are the same as a team leader! Adapting to the environment, managing expectations and leading by example are all qualities of highly effective leadership, especially in this role. Perks and Benefits: Free Alterra Mountain Company Employee pass: Unlimited access to all AMC owned resorts Ability to upgrade to full Ikon Pass at heavily discounted rate Ability to ski everyday* Barring blackout dates at Deer Valley Access to 645+ industry discounted brands through Expertvoice Discounted access to Rossignol/Dynastar/Lange equipment 401K benefit and match for ALL staff members over 18 years old Location specific, customer service-based bonuses (4 total in-season) Primary Responsibilities: Opening and closing the shop daily Pre and post shift team meetings, ensuring each Ski Technician understands expectations and responsibilities for that shift. Plan delivery routes, support calls and pickups for the current and upcoming shift. Respond to customer phone calls, text messages, emails and voicemails in a timely manner. Dispatch ski technicians on reactive support calls Ensuring brand standards are being met daily i.e.: uniforms, vans, equipment, shop cleanliness, etc. Setting up the next shift for success Upselling existing guests via phone calls/texts in predelivery communication Secondary Responsibilities: Sizing guests in the proper equipment for orders as they come into our system Schedule work assignments for the following shift. Real-time feedback and coaching, both positive and constructive, to ensure we are meeting our Key Customer Requirements Assisting labor management during slow periods Taking reservations and issuing refunds Assist with delivery and support service operations as needed

The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment. Req ID: 93962

From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Supervisor you'll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you'll put our customers - and their customers' needs at the heart of everything our AGI Passenger Service Supervisors do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Supervisor! Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: Direct and assist Passenger Service Agents and Leads on shift, assign duties as needed, and resolve escalated customer concerns. Make recommendations to management on staffing decisions, including hiring, discipline and termination. Ensure that new hire and refresher training is completed for all Passenger Service Agents and Leads. Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. Always ensure safety and security is never compromised. Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate. Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges. Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities. Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information. Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers' reservations, standbys, and their luggage. Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures. Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors. Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to stand for extended periods of time. Must be able to carry heavy items up and down jetway stairs. Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment. Knowledge, Skills, and Abilities: Leadership: Must be able to demonstrate the skills to encourage teams of agents and leads to complete shift tasks in a timely and professional manner. Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image. Good communication skills: Passenger Service Supervisors must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems. Computer skills: Passenger Service Supervisors are required to use computer systems daily. Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc. Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc. Time management skills: Passenger Service Supervisors must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete SIDA training to obtain airport authority identification security. Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 21.00 - 26.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.