Case Manager jobs at Shelter House - 76 jobs

Title: Family PASS Case Manager Department: Admin Reports to: Senior Case Manager, Family PASS FLSA Status: Exempt Salary: $52-56K About Us: Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization's inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.). In addition to our incredible mission and culture, we offer our employees a work-life balance, 401K (with employer matching), and core benefits (medical/dental/vision) for full-time employees with a generous employer contribution towards premiums. About the Role: The case manager works under the supervision of the Senior Case Manager and assists low-income working families who have experienced homelessness and those at risk of homelessness. Case manager's primary responsibilities are to the Family PASS Self-Sufficiency Program, which provides long-term intensive case management for up to three years and works with county resources to help clients attain the education and skills training needed to become economically self-sufficient with a focus on increased earnings through job training and additional education. The case manager supports a caseload of 15-20 households. Case Managers are to implement services with a trauma-informed, strengths-based, and client-centered approach while assisting households to work toward self-sufficiency. The case manager works closely with their supervisor to accomplish program goals and priorities in accordance with agency philosophy and values, and best practices for homelessness and survivors of domestic violence. Requirements Duties and Responsibilities: Interviewing and screening clients for eligibility for Family PASS's Self-Sufficiency Program. Assessment of client strengths and needs. Complete ongoing biopsychosocial-spiritual assessment to determine client strengths and needs and to ensure stability. Develop and/or revises individualized client-centered case plan goals and action plans. Coordination of linkage and referral to community resources to include services such as education/training, career counseling, mental health services, financial literacy, legal services, childcare, medical/dental services, etc. Using a holistic approach consult with supervisors, and/or other programs to help families overcome barriers to meeting goals and objectives. Advocate for client needs to ensure housing and financial stability. Plan, schedule, coordinate, and facilitate meetings with clients on an ongoing and as needed basis. Be prepared for and actively participate in staff meetings, training, and one on one supervisions and any other meetings determined necessary. Creating, tracking, and maintaining client case files in accordance with agency and best practice standards. Timely documentation of client contacts and case management activities in relevant databases and client files. Ensure client data is entered into client lists and other relevant databases in an accurate and timely manner. Perform other duties deemed necessary to support the program and agency. About You: Required: A bachelor's degree in social work/human services, related field, or commensurate experience 1+ years of case management/ direct services Strong written and oral communication skills Ability to prioritize competing priorities and make sound judgements Ability to complete tasks while navigating frequent interruptions Ability to deliver creative, resourceful solutions to unique challenges Strong organizational and time management skills Valid Driver's License, personal reliable transportation, up to 50% local travel required for appointments Ability to Drive a 15-passenger van and/or minivan Preferred: ● Foreign Language fluency in a language other than English (ex. Spanish, Farsi, Arabic or Amharic). ● Experience with providing services to clients experiencing domestic violence, homelessness, mental health, or substance abuse issues. Physical Requirements: ● Annual TB Test is required. ● Ability to sit or stand for long periods. ● Ability to lift items weighing 10-20 pounds. Benefits Medical, Dental & Vision Insurance 401K contributions with a 4% employer match 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off Two Semi-Annual Team Building Events We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Shelter House's is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Shelter House also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email *********************************. ADA Statement: Shelter House will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 Any person in need of an accommodation should contact Human Resources directly for assistance. Equal Opportunity Employer. **We are unable to sponsor or take over sponsorship of an employment visa at this time.** Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Ensures appropriate use of hospital resources by reviewing all patients admitted to the hospital and evaluating appropriateness of admission using approved criteria. Ensures appropriate patient class assignment (inpatient, outpatient) to ensure compliance with third party payer requirements. Job Duties Acts as a resource and educates on the appropriate level of care assignment, patient class, and utilization management-related work. Provides timely, accurate, and thorough clinical reviews to assist in the patient class decision-making process. Develops and implements methods, policies, and procedures to improve departmental efficiency and overall effectiveness. Partners with unit-based care managers to ensure appropriate exchange of information regarding patient financial status, diagnosis, and discharge needs. Works closely with precert/preservices, appeals, patient access, billing, coding, and finance to complete all reviews thoroughly and accurately. Completes clinical review and assesses the appropriateness of admission through the evaluation of evidence-based criteria. Works collaboratively with management, peers, and other colleagues outside of the department to facilitate appropriate patient class assignment, assist in problem-solving with complex cases, and help investigate cases to maximize reimbursement. Performs patient class change process in a timely and efficient manner at the direction of the physician advisor, attending provider, and/or in conjunction with the appropriate payer. Documents authorizations and downgrades according to departmental policy and procedure. Participates in the Performance Improvement process including assessment, implementation, and evaluation of new/updated processes to ensure goals are met each FY, as well as all procedures are streamlined for effectiveness and efficiency. Minimum Qualifications Specialized Diploma in nursing 2 years of previous utilization review experience. and 2 years Knowledge of utilization management as it relates to third party payers. Ability to maintain the strictest adherence to HIPAA while maintaining confidentiality of all PHI. Ability to work in a team environment demonstrating flexibility to work toward common goals based around prioritized needs. Ability to be attentive to detail and maintain a positive attitude. Ability to complete work assignments accurately and in a timely manner while managing multiple responsibilities and prioritizing all tasks effectively. Demonstrates proficiency with all work queue processes. Knowledge of evidence-based clinical decision support criteria. RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire Preferred Qualifications Bachelor's Degree In nursing Knowledge of evidence-based criteria such as InterQual criteria and/or MCG criteria. ACM - Accredited Case Manager ACMA - State of Pennsylvania Upon Hire and CCM - Certified Case Manager CCMC - State of Pennsylvania Upon Hire and CMCN - Certified Managed Care Nurse ABMCN - State of Pennsylvania Upon Hire Physical Demands Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 1200 S Cedar Crest Blvd Primary Location: REMOTE IN MARYLAND Position Type: Remote Union: Not Applicable Work Schedule: Monday - Friday with weekend and holiday coverage Department: 1004-09392 Admission Case Management - CC

TITLE: Case Manager 2 FLSA STATUS: Exempt DIVISION: Missing Children Division (MCD) DEPARTMENT: Case Management TRAVEL REQUIREMENT: As required by management. HOURS and SCHEDULE: Monday - Friday, 9:00am to 5:30pm (37.5 hours within five (5) days per week); unless otherwise required or approved by management. This position may require shift work and on-call responsibilities. This position may be responsible for covering the evening shift (i.e. 2:00 pm to 10:00 pm, Monday - Friday) or weekends, if requested. REPORTS TO: This position reports to the Supervisor, Case Management and works under the general supervision of the Vice President, Missing Children Division (MCD) and Executive Director, Case Management of MCD. SUPERVISION EXERCISED: None. RESPONSIBILITY FOR PUBLIC CONTACT: Daily contact requiring courtesy, discretion, and sound judgment. LICENSING AND CERTIFICATION: Must be eligible to apply for VCIN certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain VCIN certification within three (3) months of hire and maintain certification including completion of all required training. VCIN certification requires background screening, to include fingerprinting, criminal history check, and professional references GENERAL DESCRIPTION: Position is responsible for the handling of lead and intake information as assigned by the Vice President, MCD and Director, Case Management of MCD. Analyze, collate, and disseminate information concerning missing and exploited children to the appropriate investigative agencies. Maintain contact and provide technical assistance to parents, police, and other authorized agencies involved in providing services for missing and exploited children. Coordinate NCMEC resources within a team environment, to include (but not limited to) Long Term Missing Case Managers, Forensic Case Managers, MCD Case Managers, Analytical Services Division, Team Adam, Family Advocacy Division to assist and support law enforcement agencies and families associated with these cases. This position may require shift work and on-call responsibilities. This position may be responsible for covering the evening shift (i.e. 2:00pm to 10:00pm, Monday - Friday) or weekends, if requested. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage missing child cases from the time of assignment through the recovery process with responsibility for their own individual caseload. Make initial and follow-up contact with parents, guardians, law enforcement on assigned cases. Assess each individual case for criticality and high-risk patterns, and provide all necessary resources, including emergency media and deployments as case circumstances change or evolve. Verify existence of police report and NCIC entry concerning missing children cases and provide follow-up technical support and assistance to parents, guardians and law enforcement. Access information and query the FBI's National Crime Information Center (NCIC) computer and National Law Enforcement Telecommunications System (NLETS), as needed. Establish, maintain, and foster close working relationship with parents, guardians and law-enforcement contacts as the assigned case's primary point of contact. Provide technical assistance to parents, guardians, law-enforcement, and other authorized agencies on domestic and international resources in a timely and professional manner, and assess each individual case for criticality and high-risk patterns. Document case activities using a computer database and disseminate information to appropriate agencies and organizations in a timely manner and in compliance with established procedures. Review and analyze case reports and leads to ensure all possible analytical avenues have been considered and leads addressed appropriately. Prepare and draft summary, progress and supplemental reports for internal case management review and media purposes. Organize case information and maintain a working electronic case file containing documentation of all activities as well as materials. Prepare appropriate cases for “media-ready” status in accordance with established case management policies and procedures. Make poster targeting assessments and then target “media-ready” cases with appropriate poster distribution partners, liaise with NCMEC's Communication Division and other available resources in pertinent geographic locations. Process recovered or resolved cases with all appropriate and necessary information and data to ensure the integrity of the database. Provide reunification and post-recovery support to families with missing and exploited children cases in a timely and professional manner. Maintain strict confidentiality of all law enforcement sensitive and case related information. As directed, conduct initial training and assist with ongoing training of interns, volunteers and new staff in the proper use of computers, database searches, resources and other MCD tasks. As directed, prepare, write, edit and update training and reference materials for Case Manager position. As needed or directed, represent MCD for tours, presentations, and have a strong understanding of all services offered within MCD and other core functions within the organization. Perform specific case management tasks on cases as directed by MCD supervisory staff. Consistently demonstrate to MCD supervisory staff the ability and skills to undertake additional responsibilities within MCD. Assist other staff members when needed [i.e. staffing shortages, emergent situations]. Handle critical and escalation casework assigned during business hours extending into nights and weekends as required. Assigned to a Case Management on-call/off-hours rotation to handle critical and escalation casework and provide after-hours technical assistance and resources. Provide training, mentoring, direction, and overview of activities for case managers, interns and volunteers. Maintain a professional and courteous demeanor at all times. Promote and exhibit loyalty to the National Center for Missing & Exploited Children and the cause of protecting children worldwide. Promote a professional image. Communicate with co-workers, management, law enforcement officials, and others in a courteous and professional manner. Conform with and abide by all regulations, policies, work procedures, and instructions. Respond promptly when returning telephone calls, emails and all other correspondence both internally and externally. EDUCATION AND EXPERIENCE: Bachelor's degree in Human Services, Criminal Justice or related field; or equivalent combination of education and work experience. Experience with criminal justice, law, international relations, counseling or victim's services preferred. Minimum of four (4) years of experience in law enforcement, social work, investigations or a related field. Must have met the requirements and/or responsibilities of the Case Manager 1 position, or possess equivalent work experience for a period of no less than 2 years. Must not have undergone any disciplinary or corrective actions for a period any less than one year. Must have maintained an acceptable time and attendance record for a period of no less than one year. SKILLS, KNOWLEDGE, AND ABILITIES: Have a high degree of understanding of case management databases and MCD/NCMEC programs. Knowledge, understanding, and ability in the operation of NCIC, NLETS, and microcomputer systems. Knowledge of word processing, spreadsheets, database software, social media/network sites, and database programs and applications. Demonstrate strong organizational ability and skills in problem solving. Ability to manage, prioritize and complete numerous tasks in a fast-paced work environment under tight deadline restrictions. Produce work product with a high degree of accuracy and attention to detail. Excellent verbal and telephone communication skills and a demonstrated capacity to communicate effectively and compassionately with individuals in crisis. High degree of accountability. Self-starter, highly motivated and able to work with minimal supervision and direction. Ability to mentor, guide and assist fellow colleagues, interns and volunteers. Ability to work evening and weekend shifts as well as rotating on-call shifts as assigned. Knowledge of criminal justice and social service systems including knowledge of police procedures and methodology. Bi-lingual English/Spanish language skills preferred with cultural competency with respect to Mexico and Latin America highly desired. Strong verbal and written communication skills. Excellent organizational and interpersonal skills. Adaptability, flexibility and ability to work as part of a team or in an individual capacity. Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information.

Job Description We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys! Position Summary: Necco has an opportunity for a career as School Based Case Manager. This is an exciting position, and no one day is the same! This role will work with clients and their treatment teams to help the clients reach their goals. The School Based Case Manager delivers solution-focused and strength-based services to a caseload of youth, kindergarten to 12th grade. Case Managers have personalized individual office space within the school setting and will work alongside school personnel to ensure social/emotional goals are being addressed collaboratively, while also providing in-home services to the family unit. To ensure children and their families are continuing to receive services they need to reach their goals, when school is out of session we remain in session. You should be accurately described as: A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company's success, growth, and program quality. The candidate selected will be responsible for the following: Caseload Management & Productivity Provide Clinical Intakes and ensure medical necessity is met Drive the treatment planning process from intake to discharge based on client diagnosis and need Provide individual, family and group therapy, as required Meet or exceed billable hours Maintain complete and accurate client records per regulations Ensure treatment goals are tied to outcomes Consult with foster parents, parents, school personnel or other treatment team members to address client's diagnosis, progress and barriers as needed. Maintain billing units and prior authorizations for each client (if applicable) Delivers services to clients across multiple environments, including in-home and community-based settings, and is required to transport clients as needed and travel between locations as essential functions of the position Data Entry Submit all documentation in a timely, accurate, and complete manner Understand Medicaid requirements and billing process Learn and execute Necco's core software applications Crisis Prevention/Risk Management Conduct safety planning, as needed Submit critical incidents or other risk-related concerns in a timely manner Leadership and Development Participate in and/or provide clinical and/or billing supervision Maintain provisions of professional license and/or certification Collaborate with the treatment team Aid and mentor in training team members on strategies for mental health issues Corporate Citizen Practice Ruthless Pragmatism Engage in peer-to-peer feedback Know and Live the Necco Corporate Culture Principles Embody the 3 essential virtues of Humble, Hungry and Smart Drive your Individual Performance Scorecard · Adhere to and contribute to the Necco meeting structure Position Qualifications 21 years of age Current LSW or LPC or Bachelor's Degree in a human services-related field (OH, KY, GA) Bachelor's Degree with field experience of 2 years (WV) Minimum of 2 years-experience working with children with emotional or behavioral problems Valid Driver's License Limited Liability Auto Insurance Coverage of 100/300/100 Organizational, and Written/Oral Communications skills Must have the skills necessary to navigate and execute several software's (i.e. Microsoft offices, Databases, Electronic Health Records, Dashboards, etc.) Successful completion of all required Criminal Background checks and drug screenings per state and company regulations Ability to adhere to scheduled and unplanned deadlines Willingness to travel and attend training Successful completion of all required training pertaining to job At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

Hotel California by the Sea (HCBTS) is a dual-diagnosis drug and alcohol treatment center located in Cincinnati, OH with other locations located in Newport Beach, CA and Bellevue, WA. We are committed to treating our clients with the dignity, compassion, and respect they deserve while theyre in treatment. Our goal is to best equip our clients with the knowledge, skills, support, and emotional and personal growth necessary for them to achieve long-term recovery. HCBTS is looking for a dynamic and passionate individual to join our outstanding team as a Case Manager! The Case Manager is responsible for counseling clients during the primary and structured recovery process while under HCBTS care. They will act as a central receiver of pertinent clinical data and work very closely with the clinical staff to ensure the most effective treatment is provided while working within the scope of required licensure. Job Duties and Responsibilities: Provide substance use disorder counseling and case management services to clients across the continuum of care Responsible for completing all ASAM assessments, screenings, and discharge/transfer documentation Utilize information obtained from the client, medical records, and appropriate personnel to evaluate and treat the client's biopsychosocial needs in all 6 dimensions of the ASAM criteria Provide ongoing coordination of client's needs through the continuum of care and counseling Educate clients and their family members on the disease of addiction and treatment options Support, facilitate, and participate in therapeutic interventions for clients as needed Collaborate with the clinical team to promote, facilitate, and achieve desired treatment outcomes for clients Keep accurate and timely documentation in compliance with all state and companypolicies and guidelines Participate in the continuous quality management and performance improvement process This position requires group facilitation and some night and weekend availability Minimum Qualifications/Experience: High School Diploma or equivalent Licensed as one of the following: Licensed Independent Chemical Dependency Counselor (LICDC) Licensed Chemical Dependency Counselor II or III (LCDC II, III) Licensed Social Worker (LSW) Preferred Qualifications: 2+ years of experience providing addiction/substance use disorder counseling and case management services to individuals with substance use disorders and/or co-occurring behavioral health conditions 4+ years of experience in the behavioral healthcare field Demonstrated skills in crisis management Current CPR/First Aid Certification Due to the high volume of responses, we cannot respond to each applicant. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other protected category. Throughout our interview process, if you need a reasonable accommodation due to a disability, please let us know

Hotel California by the Sea (HCBTS) is a dual-diagnosis drug and alcohol treatment center located in Cincinnati, OH with other locations located in Newport Beach, CA and Bellevue, WA. We are committed to treating our clients with the dignity, compassion, and respect they deserve while they're in treatment. Our goal is to best equip our clients with the knowledge, skills, support, and emotional and personal growth necessary for them to achieve long-term recovery. HCBTS is looking for a dynamic and passionate individual to join our outstanding team as a Case Manager! The Case Manager is responsible for counseling clients during the primary and structured recovery process while under HCBTS care. They will act as a central receiver of pertinent clinical data and work very closely with the clinical staff to ensure the most effective treatment is provided while working within the scope of required licensure. Job Duties and Responsibilities: Provide substance use disorder counseling and case management services to clients across the continuum of care Responsible for completing all ASAM assessments, screenings, and discharge/transfer documentation Utilize information obtained from the client, medical records, and appropriate personnel to evaluate and treat the client's biopsychosocial needs in all 6 dimensions of the ASAM criteria Provide ongoing coordination of client's needs through the continuum of care and counseling Educate clients and their family members on the disease of addiction and treatment options Support, facilitate, and participate in therapeutic interventions for clients as needed Collaborate with the clinical team to promote, facilitate, and achieve desired treatment outcomes for clients Keep accurate and timely documentation in compliance with all state and company policies and guidelines Participate in the continuous quality management and performance improvement process This position requires group facilitation and some night and weekend availability Minimum Qualifications/Experience: High School Diploma or equivalent Licensed as one of the following: Licensed Independent Chemical Dependency Counselor (LICDC) Licensed Chemical Dependency Counselor II or III (LCDC II, III) Licensed Social Worker (LSW) Preferred Qualifications: 2+ years of experience providing addiction/substance use disorder counseling and case management services to individuals with substance use disorders and/or co-occurring behavioral health conditions 4+ years of experience in the behavioral healthcare field Demonstrated skills in crisis management Current CPR/First Aid Certification Due to the high volume of responses, we cannot respond to each applicant. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other protected category. Throughout our interview process, if you need a reasonable accommodation due to a disability, please let us know

FrontLine Service is looking to add case managers to several of our teams! As a case manager, you will build relationships with participants who have behavioral health challenges one-on-one; working with them to identify and achieve goals such as maintaining housing, getting connected to resources, navigating systems, participating in mental and physical healthcare services, addressing substance use concerns, and more! Our case managers also help empower participants to improve their social skills and networks through coaching and support during recreational activities and therapeutic groups. A successful case manager will be someone who has flexibility, creativity, good time management, and is non-judgmental. We're looking for someone who is ready to learn, and comfortable working independently to actively engage clients, including driving them to access resources. Case managers receive specialized training and coaching on the practice of case management using best practices in the field, as well as documentation, housing, time management, boundaries, and more. You'll also receive ongoing supervision from skilled, experienced clinicians to help you develop your individual strengths and chart your career path. FrontLine has several programs that are looking for someone like you. When you apply, let us know if you have a preferred population you'd like to work with: young adults (18-24), families, adults, and adults involved with the criminal justice system. There are also different options for where you do this work: in the community, visiting clients in their homes, or in a residential setting, working in buildings where clients live. Self-care is a high priority at FrontLine, and we offer flexible scheduling, a supportive team environment, and great benefits! We offer training on anti-racism, best practices, community resources, harm reduction, and much more. We provide monthly professional development opportunities, opportunity for CEU's, licensure supervision, and internship opportunities for our staff in school. We also have a partnership with Case Western Reserve University to offer discounted tuition for employees seeking further education, as well as employment-based internships for students pursuing degrees in social work and counseling. In fact, we just won CASE's award for outstanding practicum organization! Join our team and learn what a difference quality care and compassion make in the lives of the people we serve, one success at a time. This is a non-exempt, union position with a starting wage of $21.00 per hour. The hours of work are 8:30am - 5:00pm, Monday through Friday. Benefits: 403(b) 403(b) matching Dental insurance Employee assistance program Health insurance Health savings account Paid time off Referral program Tuition reimbursement Vision insurance Qualifications Qualified candidates must possess a Bachelor's degree in social, behavioral or human services, coupled with at least one year of professionally supervised work in the delivery of mental health, chemical dependency or social services.

As part of a multidisciplinary team, provides case management services to formally homeless disabled individuals living in Permanent Supportive Housing (PSH) by providing services reflective of an integrated service delivery model, using evidence based best practices such as trauma informed care, motivational interviewing, harm reduction, and IDDT. Develops and implements the goals and objectives in the client's Individualized Service Plan (ISP) to maintain housing and meet the individual's identified goals, including but not limited to: decrease in distress caused by mental health symptoms and substance use issues, improvement in physical health, increased income, improved interpersonal relationships, and increased self-sufficiency and self-determination. This is a non-exempt, union position with a minimum-starting wage of $21.00 per hour Flexible hours between 8:00am - 6:00pm, Monday through Friday. Qualifications Qualified candidates must possess a Bachelor's degree in social, behavioral or human services, coupled with at least one year of professionally supervised work in the delivery of mental health, chemical dependency or social services. Valid driver's license with less than six points, proof of insurance along with operational vehicle, required.

We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys! Position Summary: Necco has an opportunity for a career as School Based Case Manager. This is an exciting position, and no one day is the same! This role will work with clients and their treatment teams to help the clients reach their goals. The School Based Case Manager delivers solution-focused and strength-based services to a caseload of youth, kindergarten to 12th grade. Case Managers have personalized individual office space within the school setting and will work alongside school personnel to ensure social/emotional goals are being addressed collaboratively, while also providing in-home services to the family unit. To ensure children and their families are continuing to receive services they need to reach their goals, when school is out of session we remain in session. You should be accurately described as: A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company's success, growth, and program quality. The candidate selected will be responsible for the following: Caseload Management & Productivity * Provide Clinical Intakes and ensure medical necessity is met * Drive the treatment planning process from intake to discharge based on client diagnosis and need * Provide individual, family and group therapy, as required * Meet or exceed billable hours * Maintain complete and accurate client records per regulations * Ensure treatment goals are tied to outcomes * Consult with foster parents, parents, school personnel or other treatment team members to address client's diagnosis, progress and barriers as needed. * Maintain billing units and prior authorizations for each client (if applicable) * Delivers services to clients across multiple environments, including in-home and community-based settings, and is required to transport clients as needed and travel between locations as essential functions of the position Data Entry * Submit all documentation in a timely, accurate, and complete manner * Understand Medicaid requirements and billing process * Learn and execute Necco's core software applications Crisis Prevention/Risk Management * Conduct safety planning, as needed * Submit critical incidents or other risk-related concerns in a timely manner Leadership and Development * Participate in and/or provide clinical and/or billing supervision * Maintain provisions of professional license and/or certification * Collaborate with the treatment team * Aid and mentor in training team members on strategies for mental health issues Corporate Citizen * Practice Ruthless Pragmatism * Engage in peer-to-peer feedback * Know and Live the Necco Corporate Culture Principles * Embody the 3 essential virtues of Humble, Hungry and Smart * Drive your Individual Performance Scorecard * · Adhere to and contribute to the Necco meeting structure Position Qualifications * 21 years of age * Current LSW or LPC or Bachelor's Degree in a human services-related field (OH, KY, GA) * Bachelor's Degree with field experience of 2 years (WV) * Minimum of 2 years-experience working with children with emotional or behavioral problems * Valid Driver's License * Limited Liability Auto Insurance Coverage of 100/300/100 * Organizational, and Written/Oral Communications skills * Must have the skills necessary to navigate and execute several software's (i.e. Microsoft offices, Databases, Electronic Health Records, Dashboards, etc.) * Successful completion of all required Criminal Background checks and drug screenings per state and company regulations * Ability to adhere to scheduled and unplanned deadlines * Willingness to travel and attend training * Successful completion of all required training pertaining to job At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

TITLE: Case Management Specialist I DATE REVISED: January 2025 FLSA: Non-exempt DIVISION: Missing Children Division (MCD) DEPARTMENT: Case Management Services TRAVEL REQUIREMENT: None HOURS and SCHEDULE: This position requires evening and weekend shifts or may be assigned to an on-going evening shift. Monday - Friday, 1:00 pm to 9:00 pm (for evening shift position) or 9:00am to 5:00pm (for day shift position) (37.5 hours within five (5) days per week); unless otherwise required or approved by management. REPORTS TO: This position reports to the Supervisor, Case Management Services and works under the general supervision of the Vice President, Missing Children Division (MCD) and Executive Director, Case Management Services. SUPERVISION EXERCISED: None RESPONSIBILITY FOR PUBLIC CONTACT: Daily contact requiring courtesy, discretion, and sound judgment LICENSING AND CERTIFICATION: Must be eligible to apply for VCIN certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain VCIN certification within three (3) months of hire and maintain certification including completion of all required training. VCIN certification requires background screening, to include fingerprinting, criminal history check, and professional references. GENERAL DESCRIPTION: Position is responsible for the overall support functions for the Missing Children Division to include updating case-management files in the NCMEC database, media-ready certification, and processing resolved cases. Maintain contact and provide technical assistance on assigned cases to parents, guardians, law enforcement and other authorized agencies involved in providing services to missing and exploited children. Coordinate NCMEC resources within a team environment, to include (but not limited to) Long Term Missing Case Managers, Forensic Case Managers, MCD Case Managers, Analytical Services Division, Team Adam, Family Advocacy Division to assist and support law enforcement agencies, guardians and families associated with these cases. This position may require shift work. This position may be responsible for covering the evening shift (i.e. 1:00pm to 9:00pm, Monday-Friday) or weekends, if requested. ESSENTIAL DUTIES AND RESPONSIBILITIES: This position requires the ability to access and use NCIC/NLETS data after successfully completing VCIN certification. Responsible for support functions detailed in the Procedures and Operations Manual. Respond to requests for information, assistance, and searches from both within and outside the organization. Assess and assign cases as directed by the Vice President, Missing Children Division. Responsible for the daily updating and data entry of missing children files in the NCMEC database. Provide quality control and procedure compliance of the missing children files in NCMEC database. Prepare cases for media-ready certification, including assigned cases. Maintain bio/contact information and update as needed. Revise posters and provide copies upon request. Process recovered or resolved cases with all appropriate and necessary information and data to ensure the integrity of the NCMEC database. Perform required media recovery notifications. Manage missing child cases from the time of assignment through the recovery process with responsibility for their own individual caseload. Make initial and follow-up case contact with parents, guardians and law enforcement for assigned cases. Assess each individual case for criticality and high-risk patterns, provide all necessary resources and elevate to a case manager as necessary. Verify existence of police report and NCIC entry concerning missing children cases and provide follow-up technical support and assistance to parents, guardians and law enforcement. Prepare and draft summary, progress and supplemental reports as well as resolution reports on assigned cases for internal case management review and media purposes. Maintain strict confidentiality of all law enforcement sensitive and case related information. Assist other staff members when needed (i.e. staffing shortages, emergent situations) Maintain a professional and courteous demeanor at all times. Promote and exhibit loyalty to the National Center for Missing & Exploited Children and the cause of protecting children worldwide. Must be able to work evening and weekend shifts Communicate with co-workers, management, law enforcement officials, and others in a courteous and professional manner. Conform with and abide by all regulations, policies, work procedures, and instructions. Respond promptly when returning telephone calls, emails and all other correspondence both internally and externally. Participate in advisory groups and committee as directed by Case Management Services Supervisors or Executive Director. Consistently demonstrate to CMS supervisory staff the ability and skills to perform essential duties and undertake additional responsibilities as needed. As needed, represent MCD for tours, presentations and have a strong understanding of all services offered within MCD and other core functions within the organization. EDUCATION AND EXPERIENCE: Bachelor's degree in Human Services, Criminal Justice, or related field; or equivalent combination of education and work experience. One (1) year of hotline/casework experience preferred KNOWLEDGE, SKILLS AND ABILITIES Knowledge, understanding and ability in the operation of NCIC, NLETs, and microcomputer systems. Knowledge of word processing, spreadsheets and database software, social media/network sites, and database programs and applications. Demonstrate strong organizational ability and skills in problem solving Ability to manage, prioritize and complete numerous tasks in a fast-paced work environment under tight deadlines. Produce work product with a high degree of accuracy and attention to detail Excellent verbal and telephone communication skills and a demonstrated capacity to communicate effectively and compassionately with individuals in crisis. High degree of accountability Self-starter, highly motivated and able to work with minimal supervision and direction. Strong verbal and written communication skills Excellent organizational and interpersonal skills Bi-lingual English/Spanish language skills preferred Adaptability, flexibility and ability to work as part of a team or in an individual capacity Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information

The YHDP (Youth Homelessness Demonstration Project) Transitional and Rapid Rehousing Case Manager provides case management services to homeless and formerly homeless young adults (18-24) utilizing the Transition in Place housing model to facilitate rapid exit from shelter. The YHDP program uses evidenced based best practices such as Trauma Informed Care, Motivational Interviewing, Harm Reduction, and Housing First. The case manager will work with participants to recertify program eligibility, conduct home visits, link to long-term supports, and follow up to assist in maintaining their housing and independence. This is a non-exempt, union position with a pay rate of $19.00 per hour. The hours of work are Monday through Friday, 8:30am - 5:00pm. Benefits: 403(b) 403(b) matching Dental insurance Employee assistance program Health insurance Health savings account Paid time off Referral program Tuition reimbursement Vision insurance Qualifications Qualified candidates must possess a Bachelor's degree in a social work, counseling, or social service field. Lived experience of homelessness and/or housing instability and embodiment of the diverse identities of young adults who experience homelessness in Cuyahoga County they serve, particularly, but not limited to, BIPOC, LGBTQIA+, and Young Adult. Experience providing services to the target population and/or prior case management experience preferred. Valid Ohio driver's license with less than six points and proof of automobile insurance, adhering to the minimum requirements of Ohio's Financial Responsibility Act.

Job Description We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys! Position Summary: Necco is looking for a dedicated and compassionate Case Aide to support our team in delivering high-quality services to children, foster families, and young adults. This role provides critical programmatic, service, and administrative support to case managers and life coaches, ensuring clients receive the resources and assistance they need to thrive. As a Case Aide, you will work in a variety of settings, including offices, schools, community locations, and foster homes. Your role will be instrumental in equipping foster youth and parents with the necessary tools and support to achieve permanency and long-term success. You should be accurately described as: A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company's success, growth, and program quality. The candidate selected will be responsible for the following: Program Administration & Support Assist the Program Director, case managers, and life coaches in delivering client services Provide general program support, including data entry, documentation collection, and case file management Complete administrative tasks related to service coordination and client support Service Delivery & Client Support Assist with transportation for clients, including school, therapy, visitation, placement, discharges, and community activities Provide direct support to foster families, children, and young adults by connecting them to relevant community resources Support life skill development for clients, including financial literacy, job readiness, and independent living skills Participate in on-call support, including assisting with extended hospital stays as needed Facilitate support groups, special events, and activities aligned with treatment goals Assist in coordinating service plans, scheduling, and facilitating treatment team meetings Help set up new apartments for young adults entering the Independent Living (IL) Program Supervise client activities to ensure a safe and supportive environment Provide school and vocational support, helping clients access educational and career resources Delivers services to clients across multiple environments, including in-home and community-based settings, and is required to transport clients as needed and travel between locations as essential functions of the position Complete Medicaid services and documentation as required Corporate Citizen Practice Ruthless Pragmatism Engage in peer-to-peer feedback Know and Live the Necco Corporate Culture Principles Embody the 3 essential virtues of Humble, Hungry and Smart Drive your Individual Performance Scorecard Adhere to and contribute to the Necco meeting structure Position Qualifications Must be at least 21 years old (per state regulations) High school diploma or equivalent required (Associate or Bachelor's degree preferred) Valid driver's license and reliable transportation Minimum of 1 year experience in human services or a related field Strong communication and organizational skills Ability to successfully pass all required background checks Auto insurance coverage of 100/300/100 required At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

Job Description We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys! Position Summary: Necco is looking for a dedicated and compassionate Case Aide to support our team in delivering high-quality services to children, foster families, and young adults. This role provides critical programmatic, service, and administrative support to case managers and life coaches, ensuring clients receive the resources and assistance they need to thrive. As a Case Aide, you will work in a variety of settings, including offices, schools, community locations, and foster homes. Your role will be instrumental in equipping foster youth and parents with the necessary tools and support to achieve permanency and long-term success. You should be accurately described as: A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company's success, growth, and program quality. The candidate selected will be responsible for the following: Program Administration & Support Assist the Program Director, case managers, and life coaches in delivering client services Provide general program support, including data entry, documentation collection, and case file management Complete administrative tasks related to service coordination and client support Service Delivery & Client Support Assist with transportation for clients, including school, therapy, visitation, placement, discharges, and community activities Provide direct support to foster families, children, and young adults by connecting them to relevant community resources Support life skill development for clients, including financial literacy, job readiness, and independent living skills Participate in on-call support, including assisting with extended hospital stays as needed Facilitate support groups, special events, and activities aligned with treatment goals Assist in coordinating service plans, scheduling, and facilitating treatment team meetings Help set up new apartments for young adults entering the Independent Living (IL) Program Supervise client activities to ensure a safe and supportive environment Provide school and vocational support, helping clients access educational and career resources Delivers services to clients across multiple environments, including in-home and community-based settings, and is required to transport clients as needed and travel between locations as essential functions of the position Complete Medicaid services and documentation as required Corporate Citizen Practice Ruthless Pragmatism Engage in peer-to-peer feedback Know and Live the Necco Corporate Culture Principles Embody the 3 essential virtues of Humble, Hungry and Smart Drive your Individual Performance Scorecard Adhere to and contribute to the Necco meeting structure Position Qualifications Must be at least 21 years old (per state regulations) High school diploma or equivalent required (Associate or Bachelor's degree preferred) Valid driver's license and reliable transportation Minimum of 1 year experience in human services or a related field Strong communication and organizational skills Ability to successfully pass all required background checks Auto insurance coverage of 100/300/100 required At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

As part of the Care Response Team, provides screening, crisis intervention and crisis assessment services to individuals experiencing a mental health or substance use crisis following a call to 911 or 988. The Crisis Intervention Specialist will respond in the community with a Peer Support Specialist and be responsible for providing brief mental health and/or alcohol and other drug screenings, crisis intervention, and appropriate recommendations for care and linkage to services to a diverse population of clients. Services will be provided in a community-based environment. Primary responsibilities: Completes initial screenings/assessments for mental health and alcohol or other drug with individuals in a behavioral health crisis and have reached out for help by calling 911 or 988. Along with a Peer Support Specialist, complete community-based assessments with individuals in crisis and facilitate linkage to appropriate services. Provide follow-up services to those previously assessed to assure linkage to on-going providers. Schedule: Four (4) -10.5 hour shifts (1:00pm-11:30pm, various days (including weekends) This is a non-exempt, union position with a minimum-starting wage of $38.46 per hour. Qualifications Qualifications: Must have either LSW, LISW, LPC or LPCC. Three years' experience with SMD population. Experience with SUD a plus.

We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys! Position Summary: Necco is looking for a dedicated and compassionate Case Aide to support our team in delivering high-quality services to children, foster families, and young adults. This role provides critical programmatic, service, and administrative support to case managers and life coaches, ensuring clients receive the resources and assistance they need to thrive. As a Case Aide, you will work in a variety of settings, including offices, schools, community locations, and foster homes. Your role will be instrumental in equipping foster youth and parents with the necessary tools and support to achieve permanency and long-term success. You should be accurately described as: A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company's success, growth, and program quality. The candidate selected will be responsible for the following: Program Administration & Support * Assist the Program Director, case managers, and life coaches in delivering client services * Provide general program support, including data entry, documentation collection, and case file management * Complete administrative tasks related to service coordination and client support Service Delivery & Client Support * Assist with transportation for clients, including school, therapy, visitation, placement, discharges, and community activities * Provide direct support to foster families, children, and young adults by connecting them to relevant community resources * Support life skill development for clients, including financial literacy, job readiness, and independent living skills * Participate in on-call support, including assisting with extended hospital stays as needed * Facilitate support groups, special events, and activities aligned with treatment goals * Assist in coordinating service plans, scheduling, and facilitating treatment team meetings * Help set up new apartments for young adults entering the Independent Living (IL) Program * Supervise client activities to ensure a safe and supportive environment * Provide school and vocational support, helping clients access educational and career resources * Delivers services to clients across multiple environments, including in-home and community-based settings, and is required to transport clients as needed and travel between locations as essential functions of the position * Complete Medicaid services and documentation as required Corporate Citizen * Practice Ruthless Pragmatism * Engage in peer-to-peer feedback * Know and Live the Necco Corporate Culture Principles * Embody the 3 essential virtues of Humble, Hungry and Smart * Drive your Individual Performance Scorecard * Adhere to and contribute to the Necco meeting structure Position Qualifications * Must be at least 21 years old (per state regulations) * High school diploma or equivalent required (Associate or Bachelor's degree preferred) * Valid driver's license and reliable transportation * Minimum of 1 year experience in human services or a related field * Strong communication and organizational skills * Ability to successfully pass all required background checks * Auto insurance coverage of 100/300/100 required At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.

As part of the Mobile Crisis Team (MCT), provides crisis screening, intervention, psychoeducation and support to adults and adolescents are in crisis and/or requesting support online via chat or text. Assists those in crisis to access services by evaluating their need and level of care. This is a non-exempt, union position with a wage of $36.06 per hour . Schedule: The minimum hours of work for this position will be 12 hours per week (working additional shifts may be possible). The program manager will schedule the work shifts during times of program need and staff person availability and can include some shifts during evenings, weekends and holidays. Qualifications Must be licensed as LSW, LPC, LISW, or LPCC. A minimum of 3 years of work in the delivery of mental health, chemical dependency and/or social services.

Title: Family Empowerment Coordinator Location: Cincinnati, OH (Bond Hill)- Family Shelter and Housing Program Sites (Hybrid/community-based work) Payrate: $22.00 to $25.00 per hour, fulltime, non-exempt Join a passionate team dedicated to empowering families facing homelessness to achieve independence, stability, and lasting well-being. We design compassionate, trauma-informed programs that meet families where they are and help them build the skills they need for permanent housing and thriving futures. If you're energized by meaningful, outcome-driven work and collaborative problem-solving, you'll fit right in. Position Overview As the Family Empowerment Coordinator, you'll design, implement, and continuously improve engaging, evidence-based programming for adults and teens residing in the family residential shelter, as well as families in our housing program who have exited shelter. You will empower participants with practical life skills, financial literacy, housing readiness, and self-advocacy-tailored through age-specific tracks and trauma-informed curricula. Your work will help families navigate barriers, secure permanent housing, and build durable, independent living skills. What Makes This Role Exciting - Hands-on program design: Create dynamic curricula and learning environments that make skill-building practical, relevant, and fun. - Impactful interactions: Lead weekly life skills sessions for adults and teens, with meaningful follow-up and progress tracking. - Holistic support: Collaborate with case managers, housing specialists, and community partners to coordinate resources and referrals. - Growth opportunities: Develop expertise in trauma-informed care, youth development, and housing stability strategies; opportunities for advanced certifications or degrees. - Community impact: Build strong partnerships with local employers, training programs, GED providers, and mental health services to expand resident access to opportunities. - Flexible, mission-driven culture: A fast-paced, supportive environment that values creativity, compassion, and adaptability. Key Duties and Responsibilities Program Development & Implementation - Design and deliver age-appropriate personal development curricula for adults and teenagers, covering personal care, financial literacy, household management, communication, employment readiness, and community navigation. - Create trauma-informed, culturally responsive curricula that acknowledge and address the stressors of homelessness. - Develop individualized personal development plans based on participant assessments and goals. - Build distinct programming tracks for adults and teens, aligned with developmental needs and housing readiness. - Plan and coordinate practical workshops (budgeting, job search strategies, apartment hunting, tenancy maintenance) and experiential learning experiences. - Continuously assess and refine programming to maximize engagement and outcomes. Direct Service & Instruction - Facilitate weekly life skills classes for adult residents and housing program participants (financial literacy, housing applications, employment readiness, resource navigation). - Lead teen-focused sessions on academic support, career exploration, healthy relationships, and future planning. - Deliver group sessions across shelter, housing locations, and community settings; provide ongoing follow-up for families transitioning to permanent housing. - Monitor participant progress, adjust programs as needed, and maintain a strengths-based, empowerment-focused approach. Assessment & Case Coordination with Case Managers - Conduct comprehensive life skills assessments for new participants and shelter residents. - Assess family needs to inform life skills planning; align programming with housing and service plans. - Collaborate with case managers to ensure coordinated, client-centered strategies. - Maintain thorough records of attendance, progress, and outcomes; prepare regular reports for leadership and funders. - Document program impact and identify opportunities for improvement. Community Partnerships & Resources - Build and nurture relationships with local employers, training programs, GED providers, mental health services, and other community resources. - Connect residents to job training, educational opportunities, and supportive services. - Coordinate guest speakers, field trips, and community-based learning experiences. - Advocate for participants within various systems and maintain a robust resource library for residents. - Work closely with shelter staff, social workers, and other supports to maximize outcomes. Education and Experience Required - Bachelor's degree in Social Work, Human Services, Education, or a related field. - 2+ years of experience working with homeless populations, vulnerable populations, or in residential settings, preferred - Experience developing and facilitating educational programming for adults and/or youth. - Knowledge of trauma-informed care principles and practices. - Understanding of barriers faced by homeless families, including housing discrimination, employment challenges, and system navigation. - Strong group facilitation, presentation, and interpersonal skills. - Ability to work with diverse populations, including individuals with disabilities or mental health challenges. - Proficiency with Microsoft Office and basic database management. - Valid driver's license and reliable transportation. Preferred - Master's degree in a relevant field. - Experience specifically with family homelessness or emergency shelter programs. - Background in adult education or youth development. - Certifications in life skills instruction, financial counseling, or job readiness training. - Experience with community-based programming and resource development. Essential Skills - Trauma-informed approach and sensitivity to homelessness-related stress. - Flexibility and adaptability to work with transient populations. - Crisis intervention and de-escalation capabilities. - Cultural competency and anti-oppression awareness. - Patience, empathy, and cultural sensitivity. - Strong organizational and time-management abilities. - Creative problem-solving and adaptability. - Professional boundaries paired with relationship-building. - Knowledge of local resources, referrals, and system navigation. Working Conditions - Primarily in the family shelter facility and community-based settings. - Some evening hours to ensure programming accessibility. - Exposure to challenging circumstances, including family crises and mental health considerations. - Fast-paced environment with resident turnover; collaboration with multiple teams and service providers. - Occasional exposure to challenging behaviors or situations. Compensation and Benefits - Competitive salary commensurate with experience. - Comprehensive benefits package (health, dental, vision, retirement). - Generous paid time off and holidays. - Professional development opportunities and training support. - Employee wellness resources and supportive, inclusive workplace culture. Application Process If you're excited by the opportunity to empower families, foster resilience, and drive lasting positive change, we want to meet you. Please apply through Paycom link provided. Equal Opportunity Employer Bethany House Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and residents.

TITLE: Family Advocacy Specialist 1 FLSA: Exempt DEPARTMENT: Family Advocacy Division HOURS and SCHEDULE: Basic hours are Monday - Friday, 9:00 am to 5:30 pm (37.5 hours within five (5) days per week); unless otherwise required or approved by management. However, this position may include some evenings and weekend hours. On-call availability and after-hours and weekend response for this position are also required. REPORTS TO: Position reports to the Supervisor, Family Advocacy Division. GENERAL DESCRIPTION: Position is responsible for assessing family needs, providing crisis intervention and resource allocation services to the families served by NCMEC, as well as cases referred by local and federal law enforcement. This service is provided to both missing and exploited children, their caregivers, and helping professionals. This position works closely with other team members within the Family Advocacy Division to support and address concerns from caregivers, law enforcement, and/or children regarding the dynamics associated with a missing and exploited child and includes recovery and reunification of children. Position will also be responsible for providing routine clearinghouse assistance (RCA) to social workers, mental health providers, school personnel, and law enforcement in the above-mentioned areas. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assess the needs of the family and child, provide mental health and therapeutic interventions to caregivers who have a missing child, have recovered a missing child, have been reunited with a missing child, or have a child who has been sexually exploited. Provide routine clearinghouse assistance (RCA) to the multiple helping professions that could be involved in a missing or sexually exploited child case. Provide support to caregivers and children who contact NCMEC with reports and concerns about their case and safety. Research and liaise with appropriate victim service agencies, mental health providers, or crime victim resources who can serve the needs of NCMEC families. Ensure data is accurate and updated, and resources are ready to serve families in need. Promote and exhibit loyalty to the National Center for Missing and Exploited Children and the cause of protecting children worldwide. Promote a professional image. Communicate with co-workers, management, law enforcement officials, service providers, survivors, and others courteously and professionally. Conform with and abide by all regulations, policies, work procedures, and instructions. EDUCATION AND EXPERIENCE: Possess a bachelor's Degree from an accredited college or university in a relevant field (Psychology, Social Work, Mental Health, Counseling) focused on advocacy and mental health intervention and prevention. At least (2) years of casework experience in the child and victim services field. Possess experience with trauma, healing, and resiliency interventions for children and adults. Counseling or victim advocacy experience preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to work on a team to build relationships with families and service providers that match NCMEC's mission. Ability to work with individuals in crisis. Ability to work with difficult or disturbing case situations and knowledge of self-care strategies. Ability to research, locate, and secure appropriate resources for families/children. Adaptability, flexibility, and the ability to work as part of a team or in an individual capacity. Strong verbal and written communication skills. Be part of a team available as needed to respond to critical/urgent cases. Be a critical thinker, able to review current procedures and work within a framework to help develop new work processes. Ability to focus, adapt, and complete duties in an ever-changing environment. Document all service contacts on a timely basis, including collateral and networking contacts, and correspondence, and maintain the case notes up to date. Knowledge of trauma-focused support, healing, and resiliency in crime victim populations. Excellent organizational and interpersonal skills. Ability to prioritize multiple tasks. Demonstrated understanding of online systems to include spreadsheet and database software proficiency, social media, and apps used by children to stay connected to peers. Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information. Additional language proficiency is a plus. Bilingual in Spanish strongly preferred.

Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you find your ideal contract; with over 50 years of combined experience. Markets have changed, but Ventura MedStaff has maintained a leader in the forefront of Therapy, Allied and Nursing opportunities. Our recruiters are here to help answer your questions and provide you with the most up to date information. Contracts run 8-13 weeks, with 36-40-hour guarantees, flexible start dates, and a mix of schedules. Contact one of our dedicated Recruiters to discuss more details. Ventura MedStaff benefits represent the care and compassion we provide for our clients. • Health, dental, vision, life, disability benefits and 401k • Tax free stipends when applicable • Gym discounts • Weekly pay • $750.00 referral bonus Please apply or contract us at: *********************** or ************