Customer Service Manager-Concord-North Carolina
Kanthal Ab
Remote job
Sales Customer Service Manager Kanthal, part of the Alleima Group, is a world-leading brand for products and services in industrial heating technology and resistance Material. In this exciting role, you will be part of a new team built from scratch, combining deep internal expertise with fresh external perspectives to meet evolving business needs. Your Role As Sales Customer Service Manager, you will lead and support customer service operations while collaborating closely with the sales team to drive performance and satisfaction. Key responsibilities include: Provide post-sale customer service via phone and E-Mail, handling high volumes of general inquiries (e.g., billing, suggestions, complaints) Support the sales team in achieving objectives and improving efficiency and customer satisfaction Manage escalations of unresolved customer inquiries and share market intelligence with product and sales teams Plan, direct, supervise, and evaluate workflow, recommending operational improvements Make hiring decisions and conduct performance appraisals Ensure the customer service team operates effectively and meets sales and profitability targets Maintain compliance with local legislative frameworks About You You bring a strong customer-centric mindset and leadership experience. Ideally, you have: A bachelor's degree in business, communications, or a related field 5+ years of experience in customer service or sales support, preferably in industrial or technical sectors Experience managing teams and improving operational processes Fluency in English; additional languages are a plus Strong interpersonal, problem-solving, organizational, leadership, and communication skills What You Can Expect From Us A supportive and inclusive work environment where every individual is valued Opportunities for growth and development within an industry that never stands still Competitive salary and benefits package, including: Hourly or annual pay options Sign-on and relocation bonuses PTO aligned with Sandvik policy Internet and cell phone allowances Sales commission plans 401(k) employer contributions Performance-based bonuses Tuition reimbursement Flexible office options, including the possibility to work from home A commitment to safety and a zero-accident environment Additional Information This position is based in Concord, North Carolina, USA. Travel may be required depending on business needs. Kanthal is an Alleima company and a world-leading brand for products and services in industrial heating technology and resistance Material. Backed by our skilled people and pioneering technology, every innovative solution is a creative partnership with our customers. With a strong commitment to reducing climate impact, we support some of the world's largest and most exciting projects. 🔗 Learn more at *********************** and ***********************$46k-81k yearly est. Auto-Apply 51d agoCustomer Onboarding Specialist
Privy
Remote job
As an Onboarding Specialist at Privy, you'll be responsible for guiding new customers through the onboarding process, ensuring their success in using our platform. Your role will involve managing the setup of key features such as pop-ups, email campaigns, and SMS workflows. You will proactively communicate with customers, manage multiple projects simultaneously, and work to remove roadblocks to ensure a smooth transition to using our tools. Key Responsibilities: Customer Onboarding: Manage the onboarding experience for new customers, ensuring they're set up successfully with Privy's pop-up, email, and SMS features. Account Management: Oversee account updates, customer revisions, and concerns, while managing multiple projects simultaneously. Ensure that all customers progress efficiently through their onboarding journey. Issue Resolution: Proactively identify roadblocks or challenges faced by customers and collaborate with team members to resolve them quickly and effectively. Customer Guidance: Provide consultation and support on product implementation, helping customers understand and maximize the value of our features, including pop-ups, email marketing, and SMS automation. Cross-Functional Collaboration: Partner closely with Sales and Customer Success teams to ensure a seamless transition for new clients. Facilitate structured handoffs that include thorough context sharing, goal alignment, and account history to set clear expectations and reduce friction. Act as a bridge between teams to maintain continuity, accelerate time to value, and uphold a high-quality customer experience from day one. Performance Metrics: Maintain high customer satisfaction and ensure timely completion of onboarding tasks. Track and manage your workload to handle 20-40 accounts simultaneously, with an eye on maintaining high quality scores and delivering on project timelines. Requirements Experience: 2-3 years in a customer-facing digital role, particularly with onboarding, account management, or implementation of software tools. Customer Service: Strong focus on delivering world-class customer service and acting as the primary point of contact for assigned customers. Project Management: Exceptional organizational skills, with the ability to juggle multiple projects and ensure all tasks are completed on time. Technical Aptitude: Comfort with using digital marketing tools and automation systems, including pop-ups, email campaigns, and SMS workflows. Benefits High autonomy with no career ceilings. Challenging and interesting work. Amazing colleagues. Competitive salary and equity. Work remotely. Covered health, dental, and vision insurance. Regular team events and off-sites. Unlimited PTO and generous paid parental leave.$29k-49k yearly est. Auto-Apply 60d+ agoMarketing Intern
Arcesium
Remote job
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world's most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow's challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. Position Summary: Arcesium seeks an exceptional Marketing Intern to join our Marketing team in Client and Partner Development. As a Marketing Intern you will play a crucial role in supporting our marketing team's efforts to raise brand awareness, generate leads, and drive engagement within the B2B FinTech sector. This internship provides an excellent opportunity for learning, contributing to real projects, and gaining valuable experience in marketing strategies, digital campaigns, and content creation. Responsibilities: Content Creation: Assist in the creation of marketing content such as blog posts, social media updates, email campaigns, and whitepapers that resonate with our B2B audience. Social Media Management: Support our social media presence by scheduling posts, monitoring engagement, and identifying trends or opportunities for engagement. Email Marketing: Assist in developing, scheduling, and tracking email campaigns to nurture leads and engage current customers. Market Research: Contribute to competitive analysis, industry research, and customer insights to help refine our marketing strategies. Data Analysis: Assist in collecting and analyzing data to assess the performance of marketing campaigns and identify areas for improvement. Event Support: Aid in the planning and execution of virtual events and webinars, including logistics, promotion, and post-event follow-ups. Collaborative Projects: Work closely with the marketing team on various projects, gaining hands-on experience in various aspects of B2B marketing. Qualifications Current enrollment in a Bachelor's or Master's degree program in Marketing, Business, Communications, or a related field. Strong written and verbal communication skills. An interest in FinTech, SaaS, or B2B Marketing. Basic knowledge of digital marketing concepts, including content creation and social media. Proficiency in Microsoft Office. Familiarity with marketing tools and platforms is a plus (e.g., social media scheduling tools, email marketing software). Self-motivated, eager to learn, and able to work both independently and as part of a team. How you will benefit: Hands-on experience in a dynamic and innovative FinTech environment. Mentorship from experienced marketing professionals. Networking opportunities within the FinTech industry. Potential for continued part-time or full-time employment after the internship. This Marketing Internship at Arcesium, offers a fantastic opportunity for you to kickstart your marketing career in the exciting world of B2B SaaS FinTech. If you're a motivated and creative individual with a passion for marketing and financial technology, we invite you to apply and be part of our dynamic team. The expected annual base salary for this position is $5500 per month. Our compensation package also includes a one-time housing stipend. Remote eligible states include: NY, NJ, MA, MN, IL, FL, TX, OH, PA, CT, NC, CA, GA Arcesium's Personal Data Privacy Notice for Candidates is linked here. #LI-CM1 #LI-Remote Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from all qualified individuals.$5.5k monthly Auto-Apply 19d agoMarketing and Outreach Coordinator
Shiloh Home
Remote job
Full-time Description While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services - Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House, you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community! Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is $54,485-$56,485 yearly. Benefits: Insurance benefits include health, dental, vision, life, accident, and critical illness 403(b) retirement plan with match ClassPass Membership Paid time off and personal leave 12 Paid Holidays Schedule flexibility Opportunity to work from home Access to the agency's car upon program's approval Mileage reimbursement Employee assistance program 10% off tuition at CCU for their online programs Growth opportunities are available throughout the agency as we love to promote from within! Responsibilities: Build and maintain relationships with donors, sponsors, and local businesses. Conduct outreach through meetings, events, and communications to expand the network. Develop partnership proposals and sponsorship packages aligned with department goals. Coordinate and participate in community events to increase visibility and engagement. Track donor and partner information, ensuring timely follow-ups and acknowledgments. Collaborate with internal teams to create outreach materials and impact-focused campaigns. Oversee digital marketing efforts including website updates, email marketing, and social media campaigns. Create promotional materials, respond to queries on social media, and manage networking efforts. Support event planning and management; send thank-you notes and tax info to donors. Manage donor database, create donation reports, track campaign ROI, and assist the Development Team as needed. Posting Date: 11/25/2025 Application Window: Ongoing (Applications will be accepted on an ongoing basis) Requirements A bachelor's degree in a related field or 5 years of relative experience required. 3 years of experience with marketing, social media management, and event planning is essential. 2 years experience with campaign management and CRM software is preferred. Hands-on experience with web content management tools is preferred (ie Squarespace, Google Suite, Canva, Salesforce, Google Analytics). Must demonstrate organization, ability to prioritize, deadline management, attention to detail, teamwork, copywriting, vendor management, marketing knowledge or applicable experience. Must exhibit initiative, enthusiasm, flexibility, and interpersonal skills. Must be able to pass a criminal background check. Must hold a valid Colorado driver's license or have the ability to obtain one.$54.5k-56.5k yearly 17d agoGo! Seasonal Key Holder
Gomart
Dublin, OH
ABOUT US: Go! Retail Group is based in Austin, Texas. We are an established retailer with a passion for innovation, operations and community. The parent company to Go! Stores, Attic Salt Stores, Toys”R”Us Flagship, Calendars.com, NIQUEA.D, Snoozimals and Tiny Headed Kingdom. We are the dominant retailer of calendars, games and toys products in shopping centers nationwide. We opened our first stores in 1993, and operate 200 year-round stores and 600 seasonal stores in malls, outlets, shopping centers, and lifestyle centers across the United States. In addition, we operate 3PL services and manage two large distribution centers. Go! Retail Group boasts an admirably stable workforce, with many employees having more than 10 years of tenure. For more information on our company, visit ********************** Our Values: We are a family-owned business and believe in operating responsibly and with heart. Our values are the foundation to our business. Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team. Integrity and transparency: How we show up in everything we do matters to us. Community: We take pride in being a supportive and flexible employer, building deep relationships with our partners, and have a positive impact on our diverse communities and ecosystems. Fun: At the core, Go! Retail Group is about bringing joy to our customers. The process to get there should be fun and challenging. Overview: This role is a seasonal part time role and is responsible for opening and closing the store, managing and the cash register. Their main duties include assisting customers and manage sales, plus ensure the store is organized. Essential Functions: Sales & Services Greet every customer on entry Execute Five Steps to a Sale at every opportunity Offer current promotions and special offers Operate the Point of Sale system accurately Provide comprehensive service by utilizing calendars.com, email marketing, and in-store special orders Maintaining the Store Environment Maintain a store environment that meets visual merchandising standards, engages your consumer, and stimulates them to buy Receive and place new shipments Reset features and promotions as directed Complete regular housekeeping tasks Opening & Closing Procedures Open and/or close the store as scheduled Prepare cash bank at opening Prepare and make nightly cash deposits at closing Complete opening or closing checklist for every shift Requirements Qualifications/Basic Job Requirements: One year of retail experience (or experience related in this field) Enthusiasm about being an impactful and innovative leader Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset High integrity, accountability, reliability, and responsible individual who is open to feedback Create an exciting shopping experience by staying connected with the customer needs Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention Basic computer skills, POS system and Microsoft office Able to perform basic math functions Flexible and strives in fast paced environment Attention to detail Job Posting Information: Pay Rate: see below at bottom of posting Part time Up to 20 hours per week Weekends as needed Evenings as needed This posting will remain open until filled. You are encouraged to apply early. Benefits: 401K retirement plan Employee discount Flexible schedule This job description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on assignment or group. Go! Calendar Holdings, LLC is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation. _______________________________________________________________________________________________________________ PHYSICAL DEMAND - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The employee must occasionally lift and/or move up to 30 pounds. - Specific vision abilities required by this job include close vision, distance vision and peripheral vision. - While performing the duties of this job, the employee is regularly required to talk and hear. - The employee is frequently required to use hands to finger, handle, or feel. - The employee is required to stand; walk; reach with hands and arms. WORK ENVIORNMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job working in a retail sales environment. The noise level in the work environment is usually moderate. Physical and Mental Requirements/Work Environment: Retail Store Environment The following are the physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, Calendar Club may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. _ Color Perception (Red, Green, Amber) X Seeing X Clear Speech X Touching X Hearing/Listening X Finger X Hand X Dexterity X Climbing _ Ability to Mount and Dismount Forklift/Truck X Pushing/Pulling X Lifting (up to 30 pounds) X Carrying (up to 30 pounds) _ Driving (local/over the road) X Ability to move distances within and between locations/offices X Standing for long periods of time Mental/Reasoning Requirements: X Reading-Simple X Reading- Complex X Writing- Complex X Writing-Simple X Basic Math Skills X Analysis/Comprehension X Judgment/Decision Making X Clerical Work Environment: X Shift Work X Works Alone X Works with others X Verbal Contact w/Others X Face-to-Face Contact X Inside _ Outside _ Extreme heat _ Extreme Cold _ Mechanical Equipment X Noise _ Pressurized Equipment X Electrical Equipment X High Places X Moving Objects _ Fumes/Odors _ Hazardous/Materials X Dirt/Dust Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodations or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties and skills required of employees in this position. Salary Description depending on experience$24k-30k yearly est. 16d agoPENETRATION TESTER (Remote)
Emagine It
Remote job
Emagine IT has an immediate need for a Penetration Tester to join our team in support of our Commercial Services Team located remote. In this role, you will facilitate Penetration Tests, Threat Hunting exercises and possibly other advanced-level Continuous Monitoring Activities within cloud-based environments. To succeed in this position, you will need a strong understanding of security-related system controls and an understanding of the various testing methods utilized to ascertain the effectiveness of those controls. You will work in a team atmosphere with an experienced Sr. Consultant Project Lead, and you will be assigned technical sections and provide client-ready deliverables. In this role, you will: • Execute testing procedures in accordance with NIST SP 800-53A Revision 4 • Test for vulnerabilities, validate exploitable vulnerabilities within network, cloud, web and mobile environments • Perform Social Engineering campaigns, including email phishing, spear phishing, phone pre-text calling - Including but not limited to creation of landing pages, creation of embedded executable payloads • Develop Rules of Engagement, Penetration Test Plans, Penetration Testing report, Power Point presentations for kick-off and closing of client engagements • Author recommendations based on findings to improve security postures compliant with NIST controls • Penetration Testing/Threat Hunting (75%); Advisory/Consulting (%25) • Experience using: o Kali Linux o Social Engineering Toolkit o Burp Suite o Nessus o Metasploit Framework. o Experience using the MITRE ATT&CK Framework o Good understanding of coding (Python, Ruby, etc.) o Understanding of SQL commands and testing Expected Travel less than 25% Required Qualifications: • Bachelor's degree (4-yr college or university) or equivalent combination of education and experience • Minimum three (3) years of experience in IT industry with strong familiarity with NIST Special Publications (SP) 800-37 Revision 1, 800-53 Revision 4, and 800-53A Revision 1, PCI-DSS, SOX, HIPAA • Strong written and verbal communication skills including the ability to explain technical matters to non-technical audiences • Strong NIST experience (in order of preference): NIST SP 800-53, FedRAMP, RMF, FISMA, NIST SP 800-171 • Ability to independently lead small, less complex system assessments • Ability to assist team members with proper artifact collection and detail to client's examples of artifacts to satisfy assessment requirements • At least one of the following certifications in order of preference: CISA, CISM, CRISC, CGEIT, CCSP, CISSP, and/or CAP certification • Must have a Penetration Testing Certification - order of preference: OCSP, GIAC-GPEN, LPT • Second certification in order of preference to be obtained within 6 months or by conversion date: CISA, CISM, CRISC, CGEIT, CCSP, CISSP, or CAP • Candidate must perform “CTF” style penetration test including presentation of findings prior to offer of employment Additional Qualifications: • Experience reviewing Nessus output • Basic knowledge of networking components and various operating systems in a cloud environment, including UNIX and Microsoft • Expertise in other Security Frameworks (ISO, NIST, COBIT, HIPAA/HITECH, etc.) and regulatory requirements • Experience with Amazon Web Services, Microsoft Azure, Google Cloud etc. • Project management experience or certification (PMP) • Must be eligible for Secret Clearance or Public Trust • This role cannot sponsor Visa candidates. AAP/EEO Statement Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Emagine IT is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Emagine IT team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end users, and give our customers a competitive edge, now and into the future.$68k-95k yearly est. Auto-Apply 60d+ agoMarketing and Graphic Design Intern
University of North Dakota
Remote job
Classification * 15.00 hourly, Non-Exempt (Eligible for overtime) * 10-20 hours per week * 100% Remote Work Availability: No * Hybrid Work Availability (requires some time on campus): No This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position. Duties & Responsibilities * Assist in the management of marketing and communications media for a facility (digital displays). * Assist in the management of the department website to ensure updated and proofed content, including graphics, videography, and photography. * Write, edit, produce, and distribute compelling editorial content, including e-newsletters, web content, and other communications. * Design and distribute emails transmitting initiative newsletters, event emails and follows, and other emails as needed. * Bring innovative and interesting ideas to the project development process. * Create and manage all published content including images, video, and written posts. * Document and promote department events/programs/campus through photography and video production. * Evaluate and report campaign effectiveness including web/digital analytics, etc. * Infuse messages promoting residential living and nutritional education. * Develop an optimal posting schedule for social media content, engages with followers, and develop strategic social media campaigns. * Brainstorm, execute, and interact with social media posts and engagement. * Keep social media content relevant, timely, and impactful * Research best practices related to social media marketing and collegiate recreation. * Be familiar with various social media platforms. * Designs and produces graphics, video, and photo content for print, website, social media, digital display, etc. * Conceives, designs, and executes graphic projects (posters, brochures, flyers, social media sponsor content and event information) for Dining and Housing Departments, and events * Design social media content, print, and brand assets. * Create digital design elements to be used across e-mail marketing, social media and website * Assists the design team in the production of layouts, formatting, packaging, advertising, marketing collateral, and other published materials in print and online. Minimum Requirements * Must be a UND student in good academic standing with a minimum GPA of 2.5 * Must have a valid Driver's License. * Must be in good conduct standing with the university * Ability to work a flexible schedule including both evenings and weekends. * Must demonstrate excellent communication and customer service skills * Must be committed to successful teamwork with the entire Dining and Housing staff * Ability to work independently. * Ability to write, read, design, and think critically. * Ability to manage a work schedule and meet deadlines in a remote work environment. * Ability to problem-solve creatively and effectively. * Ability to adapt to changing technologies and platforms. * Excellent time management * Major or Minor in Marketing, Communications, Business or Visual Arts * Successful completion of a Criminal History Background Check In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment. Preferred Qualifications * Experience with Graphic Design, and programs like Canva, Adobe Create Suite, or Microsoft Products * Experience with social media platforms, their respective participants, and how each can be used to enhance the image and visibility of the Dining and Housing. * Experience with DSLR Cameras * Experience with Adobe Creative Suite products * Experience with Email marketing platforms (e.g., MailChimp, Constant Contact) * Majoring in marketing or communications is preferred but not required To Apply For full consideration, applications must be received by the closing date and include the following materials: Resume Class Schedule Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week. Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us at **************************.$34k-39k yearly est. Easy Apply 17d agoDirect Mail Production Manager
Veradata
Remote job
Job DescriptionDirect Mail Production Manager One of our entities Acuity Integrated Marketing is looking to add a Direct Mail Production Manager to their team! Acuity Integrated Marketing is a full-service international fundraising and communications agency dedicated to empowering nonprofit organizations. Through an innovative, omnichannel approach, we help charitable organizations extend their reach and achieve their missions more effectively. About the Position This role plays a critical part in designing and executing data-driven marketing campaigns across various media channels, including digital, print, and direct mail. Collaborating with internal teams and external vendors, you will contribute to the overall success of fundraising and engagement programs for local, national, and international nonprofit clients. As an Direct Mail Production Manager, you will oversee the seamless execution of omnichannel campaigns, ensuring they align with client goals, meet deadlines, and stay within budget. You will leverage your expertise in direct mail and print production while expanding into digital media buying, analytics, and strategic planning to optimize campaign performance. Key Responsibilities Develop, execute, and optimize integrated marketing strategies, combining direct mail, digital media, email, social media, and other channels to maximize campaign effectiveness. Manage end-to-end production processes, including competitive bidding, vendor selection, and quality control for print and digital media projects. Collaborate with internal account teams to align campaign objectives with creative and media execution, ensuring cohesive messaging across channels. Analyze campaign data and performance metrics to identify trends, generate actionable insights, and recommend cost-saving measures or process improvements. Lead the strategic planning of media buys across platforms, focusing on ROI and donor engagement for nonprofit clients. Maintain project schedules, meet deadlines, and manage budgets to ensure flawless delivery of campaigns. Build and maintain strong relationships with vendors, clients, and cross-functional team members. Troubleshoot issues proactively, providing innovative solutions to maintain campaign integrity and quality. Contribute to the continuous improvement of internal processes and workflows. Qualifications and Skills 5+ years of experience in direct mail, print production, and media planning, preferably in nonprofit fundraising or agency settings. Strong expertise in digital media buying, email marketing, data analytics, and omnichannel campaign management. Knowledge of print and lettershop operations, as well as digital advertising platforms like Google Ads, Meta Business Suite, and programmatic media tools. Familiarity with project collaboration software (e.g., Basecamp, Teamwork, Asana). Proven track record of managing complex campaigns with multiple deliverables and stakeholders. Analytical mindset with the ability to interpret performance data and make strategic adjustments. Strong Microsoft Office skills and proficiency with marketing analytics tools. Exceptional organizational and project management skills, with the ability to juggle competing priorities. Excellent written and verbal communication skills to liaise effectively with clients, teams, and vendors. Positive attitude and adaptability in a fast-paced, dynamic environment. Work Environment Remote position with 5-10% travel required for team meetings, client events, or campaign execution. Acuity offers a competitive salary and benefits package, flexible hours, and an entrepreneurial environment where you can thrive. If you are a strategic thinker with a passion for nonprofit marketing and a roll-up-your-sleeves mentality, we'd love to hear from you!$46k-79k yearly est. 6d agoEmail Retention Marketing Manage
Crucialpoint
Remote job
About the Job As a Email Retention Marketing Manager at CrucialPoint, you will be responsible for developing, implementing, and optimizing our email marketing strategies to drive engagement, conversion, and customer retention. This role requires a deep understanding of email marketing best practices, retention marketing principles, and analytics, along with a creative mindset to develop compelling content. If you have a passion for email marketing for enterprise-level accounts, possess strong technical acumen, and excel at driving results, we would love to hear from you. Why Work With Us At CrucialPoint, we pride ourselves on creating exceptional results-driven retention programs for our diverse range of ecommerce clients. As a Email Retention Marketing Manager, you'll have the opportunity to work with amazing brands and be at the forefront of the industry. We foster a collaborative and supportive work environment, where your ideas and contributions are valued. Additionally, we offer room for growth, flexible scheduling, and a competitive hourly rate / salary. Responsibilities: Develop and Execute Email Marketing Strategies: Create and implement comprehensive email marketing strategies that align with business goals, and industry best practices. Optimize and improve automated email marketing flows and signup forms to maximize new customer acquisition, engagement, retention, and revenue generation. Develop comprehensive content calendars aligned with client objectives, ensuring consistent and engaging messaging throughout email marketing campaigns. Client Collaboration: Collaborate closely with clients and Client Success Managers to translate the clients' requirements into effective email marketing campaigns, ensuring their success and satisfaction. Serve as the primary point of contact for clients, promptly addressing questions and concerns. Partner with clients and internal teams to understand business needs and translate them into actionable strategies that help drive business growth. Technical Optimization: Manage email marketing tools, platforms, and infrastructure, ensuring they are properly configured, integrated, and performing optimally. Conduct regular audits to identify and resolve technical issues related to email deliverability, responsive design, and personalization, among others. Identify technical issues and work diligently to resolve them in a timely manner. Data Analysis and Reporting: Monitor and analyze lifecycle and email marketing performance metrics, such as repurchase rates, LTV, engagement rates, and list growth. Provide insights and recommendations based on data analysis to optimize performance and drive continuous improvement. Generate accurate and comprehensive reports, ensuring data-driven decision-making. Continuously analyze data and metrics to identify revenue opportunities for clients, providing strategic recommendations to drive growth and maximize ROI. Quality Assurance: Perform quality assurance checks on all email marketing campaigns, ensuring accuracy, consistency, and adherence to industry best practices. Collaboration and Team Support: Collaborate closely with cross-functional teams, including account management, copywriting, design, and implementation, to deliver seamless and impactful email marketing strategies. Foster a positive and collaborative team environment, supporting and mentoring team members when needed. Continuous Learning and Adaptability: Stay up-to-date with industry trends, best practices, and emerging technologies in retention marketing, incorporating them into our strategies to maintain a competitive edge. Adapt to evolving industry trends, consumer behaviors, and email marketing regulations (e.g., GDPR, CAN-SPAM). Requirements (Skills & Qualifications): B2C experience is required, particularly with enterprise ecommerce businesses. Minimum of three (3) years of experience managing or having heavy involvement in running an Email Retention Marketing program for a B2C eCommerce brand - Email, SMS, Push, and/or direct mail. Demonstrated expertise in identifying revenue opportunities, developing content strategies, and enhancing retention and loyalty marketing. Proficiency in using marketing automation platforms such as Braze, SFMC, Iterable, Klaviyo or Responsys. We're looking for experts in specific platforms as we're ESP agnostic. Note that the brands you would be working with are using enterprise solutions. We don't expect someone to have working knowledge of all systems, but a willingness to to learn and familiarity with general ESPs is necessary. Knowledge of HTML/CSS and basic coding principles for email design and customization. Familiarity with CRM, CDPs, eCommerce platforms (such as Shopify), and Google Analytics. Strong analytical skills, with the ability to analyze data, generate insights, and make data-driven recommendations. Previous experience working with larger brands as a retention marketing manager preferred. Excellent written and verbal communication skills, with the ability to build strong client relationships and collaborate effectively with cross-functional teams. Detail-oriented, organized, and able to manage multiple projects simultaneously. Self-motivated, proactive, and able to work independently. Experience in remote work environments and self-motivation. About CrucialPoint: CrucialPoint is a Full Service Retention Marketing Agency known for creating time-tested, effective Retention programs (Email, SMS, Push, Loyalty, Lifecycle) for amazing eCommerce brands. We thrive on solving intriguing challenges and delivering exceptional value to our clients. Join our team and be part of our mission to provide innovative solutions and drive success for our clients.$74k-137k yearly est. Auto-Apply 58d agoSenior Administrative Professional*
Siertek Ltd.
Remote job
SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity. SierTeK Ltd. is seeking a Senior Administrative Professional to support a Remote opportunity. Position Overview Section In this cutting-edge new MMO the Sr. Administrative Professional shall serve as the administrative focal point for the MMO, actively managing all official communications channels. Essential Job Functions Communication Channels Phone: Answering organizational phone line(s) and dispatching callers to appropriate individuals within the MMO Email: Monitoring organizational inboxes, handling common correspondence, or delegating action to appropriate individuals within the MMO Mail: Receiving, handling, storing, and distributing both classified and unclassified mail/media in accordance with applicable security guidelines and instructions Records Management Serve as the Records Custodian (RC) for the MMO, actively managing both the organizational file plan (across classification domains) and records therein Support all aspects of the records management lifecycle, implementing applicable policies and processes - including those of the Department of Defense Scientific and Technical Information (STINFO) office and the Defense Technical Information Center (DTIC) pertaining to Research & Development (R&D) case files Use applicable DoD, DAF, AFMC, and/or AFRL enterprise records management systems and tools Workflow Management Serve as the workflow focal point for the MMO, actively tracking and coordinating (to resolution) all taskers and workflow actions Responsibilities include tracking deadlines, following up with collaborators, integrating inputs, verifying completion status, submitting responses, archiving supporting documentation, and communicating status to MMO leadership Retrieve essential status information from established workflows using queries and reports Document Preparation Serve as the workflow focal point for the MMO, actively tracking and coordinating (to resolution) all taskers and workflow actions Prepare documents and correspondence per standard government formats and staffing instructions Track document status (e.g., draft, pre-decisional, final, awaiting signature, signed) in accordance with the organizational file plan and associated workflows Calendar Management Manage and maintain all organizational calendars Responsibilities include appointment and resource scheduling for meetings, activities, or events affiliated with the MMO or its membership Meeting Logistics Serve as the meeting focal point for coordinating, collecting, and staging necessary materials for routine virtual or in-person meetings Responsibilities include managing attendees (and verifying clearances, as applicable), securing required meeting resources (e.g., conference rooms or audio/visual equipment), coordinating refreshments, or providing for other typical host requirements Inventory and Supply Coordinate routine supply and equipment orders and actively manage the inventory necessary to fulfill MMO requirements Minimum Position Requirements * Associates or Bachelor's Degree in a Business Administration, Management, or other relevant field * 3+ years of administrative experience in a high-security environment, preferably within a DoD or military setting SierTeK is an equal opportunity employer. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. If you need assistance or accommodation due to a disability, you may contact us at 1+************. * This job posting is to identify potential candidates for positions in order to respond to a request for proposal. This job posting, including but not limited to, qualifications, duties, compensation and benefits, is subject to change based on the terms and conditions of the awarded contract and is contingent on SierTeK being awarded the contract.$25k-43k yearly est. 13d agoAssociate, Digital Communications
TSNE
Remote job
For 25 years, the Building Movement Project (buildingmovement.org)has cultivated the potential for nonprofit organizations to effectively partner with movements for progressive social change. We learn by listening to groups and leaders about what it takes for organizations to align their social justice principles with their operating practices. Our research and practical resources help organizations innovate to meet the needs of the communities they serve and face the challenges of the external environment. BMP concentrates on the following three main areas to accomplish our goals and advance social change: Leadership: Analyzing how organizations can do their best work, encourage diverse leaders at every level, and promote the most effective and inclusive practices; Service and Social Change: Developing the capacity of organizations to engage constituents in changing the systems that impact their lives; Movement Building: Acknowledging and building on the distinct role of nonprofit organizations in advancing movements for social change. Building Movement Project is fiscally sponsored by TSNE (tsne.org) and is a remote organization with a nationally distributed team. Responsibilities BMP's Digital Communications Associate works as part of a growing, fast-paced remote national staff team, with key functions in implementing and executing BMP's overall communications strategy. The position works in partnership with the Senior Manager, Strategic Communications to support the needs of various internal project teams to bring about alignment and cohesiveness in both external and internal messaging. The Communications Associate will report to BMP's Senior Manager, Strategic Communications and is responsible for working with and supporting staff members in the following Essential Functions. Essential Functions Digital Communication Oversee and maintain all BMP social media platforms. Create and manage posting of engaging content for social media, including copy and visual media (i.e. videos, stories, graphics, etc.) that make BMP's research, written materials and training content accessible to a wide variety of constituents. Under the direction of the Senior Manager, Strategic Communications, implement the monthly newsletter publication process by drafting an outline, sourcing content from staff, writing copy, and developing supportive content to engage followers and promote the organization's work. In partnership with the Senior Manager, Strategic Communications maintain and execute a monthly editorial calendar for outreach and engagement of BMP content, including emails and social media posts, organizational events, ensuring brand and voice integrity across all organizational communications and platforms. Serve as the point of contact for all BMP website needs across program teams. Work with website consultants to assign projects and tasks for each BMP-affiliated site on an as-needed basis. Draft website copy and blog posts, edit staff posts, publish posts and make updates to the main BMP website as needed. Maintain TSNE compliance for websites, informing senior leadership of changes and updates. Monitor and respond to general requests and inquiries sent to the ************************* account, social media inboxes for HubSpot, Facebook, Instagram, Twitter, and LinkedIn. Serve as a line of defense in identifying digital security threats that may arise in online platforms and via general email queries. Maintain BMP's email database to ensure accurate, up-to-date contacts; develop targeted distribution lists; and support email marketing campaigns that expand the reach and impact of BMP's programs. Internal Communications Partners with program leads to support virtual event project management, marketing, registration and technical support during webinars and other online events. Support BMP's monthly strategic communications program and internal meetings . Respond to ongoing communication needs and support from BMP's program teams. Support monthly BMP staff meetings by facilitating the distribution of the recording, transcript, and supporting documents to staff. Maintain HubSpot communications technology including Marketing Hub systems, data and contacts, as well as lead capture infrastructure required for external event promotion Track BMP presentations, media, inquiries, etc., particularly to demonstrate the reach of BMP's work for periodic reports to funders and donors. Partner with Operations Team to support special, occasional in-person events. Design and Production Lead the design and production of content including visual graphics, videos, photos to support BMP digital programs. Develop toolkits and graphics for report and resource outreach for external partners. Other duties as assigned. Qualifications We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below. Bachelor's Degree is preferred but not required. Minimum of three years of relevant nonprofit work experience is required. Demonstrated prior graphic design experience using Canva or similar tools is a necessity. Meticulous organizational skills, including attention to detail, ability to manage multiple priorities and a wide range of tasks simultaneously, and interest in both designing and executing detailed plans that ensure excellent implementation. Outstanding communication skills, both written and verbal, as demonstrated by professional writing to communicate with internal and external audiences, knowledge of and experience with social media networks (including but not limited to Facebook, X, LinkedIn, etc.), along with basic proof-reading and telephone communication skills. Excellent interpersonal skills, including the ability to work well with multiple colleagues having differing work styles, courteousness and a customer-service orientation. The ability to maintain a professional work style when under pressure. Self-management skills, as demonstrated by follow-through and initiative, motivation to meet deadlines, and the ability to work independently. Clear alignment with organizational mission and strong interest in gaining experience working in a social justice-oriented nonprofit. Physical Demands/Work Environment The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers. While performing the duties of this position, the employee is required to: Talk, hear and see in the normal range with or without correction; Use hands or fingers, handle, or feel objects, tools or controls; Move, Traverse; sit (usually for longer periods of time); Reach with hands and arms; occasionally Ascend/Descend, and position self (to), move; Occasionally lift and/or move up to 25 pounds; The noise level in the work environment is usually moderate; Job is not subject to significant occupational or environmental hazards; Likelihood of personal injury would be relatively slight; Environmental and work hazards are not present to a measurable degree. Travel occasionally for special events, including team meetings and annual staff retreats, approximately three times per year. Application Information Timeline: Application reviews will start Jan 5, 2026, with the expectation that screening interviews will begin mid-January. This anticipated start date for this position is March 2026. Application Requirements: Interested applicants must include cover letter and resume with the application. In the cover letter, please describe a time when you built and executed a project plan or process for a communications task (such as a newsletter, social media campaign, virtual event, or website update). What steps did you take? How did you stay organized and self-motivated? What was the outcome? Compensation and Benefits Location: Work will be primarily performed remotely from anywhere in the United States. Occasional travel for special events, including team meetings and annual staff retreats. Schedule: Full-time, 37.5 hours per week. Regular office hours are Monday - Friday from 9 a.m. to 5 p.m. EST. Compensation: The starting salary for this position is $65,000 - $71,000/yr. Benefits: This position is eligible for a full benefits package including: Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff. 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans; Low-cost Harvard Pilgrim/Point32Health Dental and Vision. Flexible Spending Accounts (FSA) for Health and Dependent Care. Employer-paid Life, Long- and Short-Term Disability Insurance. Employer-paid Pension and Employee-paid 403b plan through TIAA. ...and more! TSNE/BMP strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer. All employment conditions are based on an individual's performance and job qualifications. TSNE/BMP prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class' protection under the law or lack thereof, TSNE/BMP celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are. TSNE/BMP's EEO statement extends to volunteers, interns, contractors, vendors, and clients.$65k-71k yearly Auto-Apply 12d agoContent strategist
Purple Rain
Remote job
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries. Job Description -Responsible for driving the company's lead generation through content development, sales enablement, and inbound marketing strategies -You will play a significant role in developing content that is used to engage our target personas and verticals, designing sales collateral that supports business development efforts, and optimizing our website to drive top-of-funnel pipeline growth -Identify co-marketing/partnership opportunities and develop joint campaigns -Publishing on and managing the company's blog, social channels and newsletters -Development of editorial governance to enable content that is consistent with our brand voice, style and tone -Establish process for, manage, and execute ongoing content projects with established templates and editorial calendars You get to brainstorm and research your own topics to write about. Our editors and other teammates are here to support you. Work from anywhere, any hours (we just care that your weekly deadlines are met) Here are some of the most common topic areas you'll cover (but we often expand beyond these): Startups SaaS Product development Online marketing Entrepreneurship App development WordPress Email marketing Sales and sales funnels Freelancing Web design & development Podcasting Qualifications -Passion for writing and art -A dual-minded approach; You're highly creative and an excellent writer but can also be process-driven, think scale and rely on data to make decisions -3+ years of social media marketing and content creation -Editorial mindset that seeks to understand what audiences consume and how to create it -Expert at creating content for the web, social media platforms, and growing a social audience Additional Information Please specify if you are can handle a multi role. Mandatory information to be sent during application Expected Hourly rate or fixed rate per 1000 words (Take into account this is a long-term position) Number of hours available per week Timezone and schedule of availability (example 10 am est to 2 pm est) How soon can you get started Any additional skills which we should know about Portfolio link$78k-111k yearly est. 13h agoSales Development Representative
Rentable
Remote job
We're Changing the Rentals Industry We're a profitable, growth-stage company building industry-leading martech and data products for the rentals industry. While originally known for building and operating one of the U.S.'s largest rental marketplaces - Rentable, our focus has shifted to our category-leading AI and data SaaS products with triple-digit growth rates. We're a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth. While we've raised $30MM+ to date from some of the world's best investors, we're profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital. If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you. Job Description As a Sales Development Representative, your primary function is to put our sales team in touch with the right people at the right companies. You'll be responsible for engaging prospective customers and converting these into sales opportunities that will be handed to and closed by an Account Executive. You'll have a direct impact on the expansion of our business and be recognized & rewarded for your success. We only hire the best, and you'll need to convince us that you're a top-level performer. Responsibilities Work on the SDR team in tandem with our Account Executives to grow our top markets Prospect and research new business opportunities with property management companies Build a pipeline of consistent and qualified leads for Account Executives Engage prospective customers via cold calling, LinkedIn, and email marketing Creatively uncover opportunities by connecting with multiple stakeholders; property managers, marketing directors, and senior leadership Qualifications 1+ years of experience in a sales development role 1+ years of experience in sales outbound cold calling role A friendly demeanor and a team-oriented mindset Competitive spirit Ability to qualify prospective customers and generate leads Ability to rapidly learn and apply new strategies for pre-sales outreach A relentless desire for growth and advancement Why Rentable? 100% remote workplace Competitive Compensation Package Flexible Time Off Medical, Dental, and Vision Insurance 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance Program 401k Program No A**hole policy If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.$41k-64k yearly est. Auto-Apply 25d agoEmail Marketing Specialist
KCS
Remote job
"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively As Email Marketing Specialist (Marketing Ops focus), you'll be responsible for planning, executing, and optimising email programs that move prospects and customers through the funnel while ensuring operational excellence in HubSpot. You'll work closely with Digital Acquisition, Product Marketing, and Sales to deliver targeted communications that drive lead nurturing, upsell/cross-sell, and customer engagement. Beyond campaigns, you'll own the workflows, data segmentation, reporting, and process automation that make our email engine run efficiently. Key Responsibilities: Strategy & Planning * Build and execute email marketing strategy to support lead generation, nurturing, and retention goals. * Own the development of automated nurture programs, drip campaigns, and triggered workflows in HubSpot Marketing Hub. * Partner with Product Marketing and Sales to align email campaigns with global marketing programs, product launches, and regional sales priorities. * Collaborate with marketing ops and acquisition teams to ensure email is fully integrated into the wider demand generation mix. Execution & Operations * Design, configure, and manage multi-step nurture journeys that progress leads from MQL to SQL and beyond. * Build and maintain workflow automation for lead routing, scoring, and lifecycle stage management. * Own campaign set-up, testing, QA, and deployment in HubSpot, ensuring flawless execution. * Segment and maintain databases effectively (region, vertical, product interest, persona) for precision targeting. * Ensure compliance with GDPR, CAN-SPAM, and regional email regulations. Optimisation & Insights * Track, analyse, and report on campaign and workflow performance (open rates, CTRs, conversion rates, influenced pipeline). * Run structured A/B testing across subject lines, CTAs, content, and workflow logic to drive continuous improvement. * Monitor deliverability, database health, and engagement trends, proactively improving list hygiene and lead quality. * Provide insights to marketing and sales stakeholders, using HubSpot reporting and dashboards to highlight performance, gaps, and opportunities. Skills, Knowledge and Experience: * 3-5 years' experience in email marketing / marketing automation (B2B SaaS or technology preferred). * Hands-on expertise in HubSpot Marketing Hub (automation, workflows, segmentation, reporting, integrations). * Strong understanding of the lead lifecycle, funnel stages, scoring, and MQL/SQL processes. * Proven experience with persona-based segmentation, nurture/drip campaigns, and ABM alignment. * Analytical mindset with proven ability to use data and reporting to drive optimisation and decision-making. * Familiarity with deliverability best practices, GDPR, CAN-SPAM, and other compliance requirements. * Bonus: Experience integrating email with paid channels, CRM workflows, or customer success programs for cross-sell/upsell. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV's from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #LI-Hybrid$55k-67k yearly est. 20d agoProgram Management Senior Specialist (For Pooling)
GOC International
Remote job
Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! The Program Management Senior Specialist is the glue that keeps all the elements of an email marketing campaign project together. They are well organized project managers, excellent communicators, proactive problem solvers and technical subject matter experts well versed in email marketing. They are the connective tissue between the business (product marketing managers), production project managers and development team. They ensure projects are well defined, and delivered on time and meet quality standards. The base salary range for this full-time position is $103,000 - $131,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process. Position Responsibilities: Partner with product marketing managers (PMMs) in campaign ideation and intake document formulation: Collaborate with PMMs during campaign ideation stage, gather technical requirements, confirm feasibility of ideated campaign features, define potential execution timeline Guide the PMM through the Campaign Requirement Document creation, ensure the intake documents are completed and comprehensive for the production team Project manage campaign development and deployment: Kick off and strategically manage campaign production with offshore production team, provide guidance and answers to production team during the production process, manage production timelines Coordinate with Data Specialists to ensure that data requirements and inputs are fully aligned with HTML development and production process, as well as be a strategic partner between Data Specialists and offshore production team Communicate production progress to PMM, facilitate approval of proofs and prototypes, ensure any changes are implemented after prototype and proof review Flag issues that arise during production process and proactively seek solutions Manage campaign deployment in Gamma, monitor campaign health: Actively manage the Gamma campaign deployments and proactively manage the campaign lifecycle (pause, activate, launch Gamma campaigns). GAMMA is Google's internal email marketing platform Be the expert on Gamma campaigns under their management Monitor campaign deployment health through Gamma reporting tools and internal tools Where applicable, delegate monitoring to Data Specialists and email specialists acting as the accountable party for campaign health monitoring Troubleshoot and solve escalations: When issues arise on existing or newly deployed campaigns, proactively lead the resolution process by quickly identifying root causes, work closely with product marketing managers, production project managers, and the development team Document the issue in the form of a blameless post mortem, ensure alignment across stakeholders and facilitate process adjustments mitigating repetition of the issue in the future across the team Keep things organized: Effectively and proficiently communicate with the offshore production team by setting up and leading weekly calls. Attend regular scrums and stand ups, provide updates on project status and act as a collaborative business partner to the PMM leading the scrum Maintain internal project status trackers and post launch quality control sheets Ensure accurate work progress tracking in Asana Drive innovation and thrive for excellence: Proactively look for ways to improve the process to drive efficiency and reduce risk such as through implementing generative AI tools in the email creative or production processes Minimum Qualifications: Overall 5+ years of experience in project management roles, coordinating projects across multiple organizations/cross functional teams 2-3 years of experience with email marketing in a fast paced environment Demonstrable experience in marketing automation tools such as Marketo, Eloqua, Marketing Cloud, etc. Strong, polished, and professional communication skills required for interacting with stakeholders and leading the production team Preferred Qualifications: Understanding of marketing operations, processes, business requirements Proactive and curious attitude, strong problem solving skills Familiarity using GenAI (generative AI) for email marketing content, production and optimization Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects Benefits We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy. Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter. To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes. Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at ***********************************************.$66k-101k yearly est. Auto-Apply 10d agoService Advisor - Columbus
Buckeye Complete Auto
Columbus, OH
Job DescriptionSalary: 10% Individual Gross Commission plus Team Gross % Service Advisor Columbus, OH Full-Time | Monday Friday | Starting at $60,000 + Uncapped Commission Looking for a place to call home? If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shopwere a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off. Were looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location. Why Buckeye? Family-owned and operated since 2015 Top-rated online reputation Forward-thinking, tech-savvy environment Exceptionally equipped and maintained facilities A fun, positive, and professional team culture No weekend hourswork-life balance is real here! What You'll Do Sales & Communication Recommend services and repairs based on customer goals and technician assessments Clearly explain technical issues in an easy-to-understand way Keep customers informed on repair status and timelines Collaborate with technicians to ensure smooth workflow Customer Experience Provide exceptional service via phone, email, text, and in person Build trust and long-term relationships with every customer interaction Operations & Admin Create accurate estimates and invoices Help with parts ordering, dispatching, and workflow management Support general shop operationseveryone pitches in where needed! What Were Looking For 3+ years of experience in automotive service writing/sales Proven track record in customer service and sales performance Solid organizational skills and the ability to thrive amid distractions Basic computer literacy (Windows, email, typing, office software) Strong verbal and written English communication Valid drivers license and ability to drive various vehicles safely Benefits & Compensation Starting at $60,000/year + uncapped commission Simple IRA with company match Vision and dental insurance Alternative health care options (company-paid) Employee discounts Paid time off & life insurance Professional development support This is more than a jobits a long-term opportunity to grow your career in an environment that values honesty, integrity, and community. If youre driven, solution-focused, and ready to make an impact, apply today.$60k yearly 29d agoDigital Designer
T-Cetra LLC
Dublin, OH
Digital Designer (Hybrid) Location: 7240 Muirfield Dr., Dublin, OH Full-time, Salary Reports to: Senior Product Design Manager We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing to prepaid wireless activations to mobile and web app development. For the past 10+ years, our originality attracts the most outstanding and innovative thinkers-allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today! We are looking for a Digital Designer to join our growing design team. The Digital Designer will play a crucial role in creating engaging, user-friendly digital experiences for our flagship platform, VIDAPAY . In this role, you will collaborate with cross-functional teams including product managers, developers, and marketing to bring ideas to life, enhance user flows, and optimize the overall user experience. You'll also practice UX design, understanding customer mindsets and motivations to create intuitive digital products. Responsibilities: • Produce a variety of digital assets, including infographics, promotional materials, email templates, online ads, web elements, banners, and social media graphics to support marketing initiatives and ensure brand consistency. • Design pixel-perfect user interfaces, website layouts, landing pages, and other web elements with a focus on interaction and visual design principles. • Develop wireframes, storyboards, user flows, process flows, and sitemaps to communicate design concepts and ideas effectively. • Work closely with the Marketing Leader, sales team, product managers, developers, and other stakeholders to understand project requirements, business goals, technical constraints, and user needs. • Brainstorm design ideas and solutions that meet business objectives, align with brand guidelines, and reflect stakeholder feedback. • Champion user-centered design principles and advocate for a customer-first approach in product development. • Stay up-to-date on current design trends, UI/UX best practices, and emerging technologies, ensuring consistency across all products and platforms. • Work within Agile development processes to meet project deadlines while maintaining high-quality design standards. • Foster a culture of design thinking, innovation, and continuous learning by encouraging iteration and experimentation in design projects. Successful Candidates Should Possess: • Proven experience as a Digital Designer, Graphic Designer, or similar role, with a strong portfolio showcasing your design skills across web, social media, and advertising. • Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and other relevant tools. • Strong understanding of digital design principles, including responsive design, typography, color theory, and user experience. • Experience with web design, banner ads, and social media content creation. • Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. • Excellent communication skills and a collaborative mindset to work effectively with cross-functional teams. • Strong attention to detail and a passion for creating visually compelling and impactful designs. • A minimum of 3 years of experience in email marketing and marketing automation. • Proficiency in HTML and CSS, with experience coding for various email clients. Why Should You Apply? • Paid Time Off • Comprehensive Medical, Vision, and Dental • Matching 401k up to 4% • FMLA and Life Insurance • Tuition Reimbursement • Wellness Program • Employee Growth and Development Reimbursement Program • Discounted Rates for Multiple Handsets and Prepaid Wireless Rates • Beautiful nearby walking paths and parks • Fun, value-centered work atmosphere • Flexible work environment T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.$54k-97k yearly est. Auto-Apply 60d+ agoSr. Campaign Operations Manager - Lifecycle
Samsara
Remote job
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: We are looking for a highly motivated and skilled Senior Campaign Operations Manager to join our global Marketing Operations team. This role is a vital part of our global operations delivery hub, focused on supporting our Marketing team across North America, Latin America, and EMEA. The successful candidate will be a key driver of growth and impact, responsible for developing and optimizing compelling, data-driven journeys that engage diverse audiences. Collaboration with cross-functional teams and the ability to innovate, optimize, and scale campaigns for exceptional results are essential for success in this role. You will collaborate closely with the Customer and Lifecycle Marketing teams to implement customer journeys designed to engage customers throughout every stage, driving value and creating impactful moments. You will be the primary builder in our Iterable instance, moving beyond day-to-day execution to influence broader direction and ensure our technical systems anticipate future customer needs. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact - helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Build Compelling and Scalable Customer Journeys: Create, track, and improve on email marketing sequences and lead nurture tracks. Leverage marketing automation platforms (Iterable, Marketo) integrated with CRM systems (e.g., Salesforce) and data platforms (e.g., Hightouch as CDP) to ensure data consistency and effectiveness in campaign execution. Drive Continuous Improvement: Enhance the efficiency and impact of campaign operations by consistently refining solutions and processes. Proactively identify and eliminate bottlenecks that impede the Lifecycle Marketing team's productivity, with a focus on implementing automation and/or AI solutions. Collaborate Cross-Functionally: Partner with individuals across Marketing, Customer Success, BizTech, and beyond to align campaigns to business goals and strategies. Keep a High Bar: Ensure content, audiences, and journeys are accurate and aligned with intended outcomes. Quality assurance must be applied to all assets and personalization. Be Intellectually Honest: Analyze key metrics such as conversion rates, click-through rates, and ROI to provide data-driven recommendations to stakeholders for improved campaign performance. Test and Iterate: Implement A/B testing and other experimentation techniques to improve campaign effectiveness. Catalogue and share learnings and codify best practices. Embody our Values: Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 8+ years hands on email marketing, campaign operations or digital marketing experience, at a high growth B2B tech company. Successful ownership of campaign execution in Iterable or similar marketing automation tooling (e.g. Marketo, Eloqua, Hubspot, Pardot) including managing intake process, audience segmentation, program build out, content production, and QA workflows. Experience managing campaigns across multiple regions, ensuring localization and alignment with targets while maintaining globally consistent brand messaging. Thorough understanding of email compliance regulations (e.g., GDPR, CAN-SPAM, CASL) and data privacy best practices. Experience evaluating campaign performance metrics and using A/B testing, personalization, and content optimization to improve outcomes. Passionate about leveraging technology to drive innovation and efficiency. Highly organized with exceptional attention to detail. Ability to evaluate and prioritize initiatives based upon context and expected ROI. Strong written and verbal communication skills and great collaborator with cross-functional teams. An ideal candidate also has: Iterable certified (foundations or above) and Marketo certified (expert or above). Intermediate to advanced user of Salesforce, Hightouch, Zoom, Contentful, and Splash. Experience leveraging AI to increase efficiency and have built an agent. Hands on experience with Copy.ai, Gumloop, Airtable AI, and Gemini is a big plus. Proficiency with HTML and CSS. Samsara's Compensation Philosophy: Samsara's compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$107,992-$163,350 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.$108k-163.4k yearly Auto-Apply 19d agoSubject Matter Experts - Project Management, Digital Marketing, and Data & AI
Edatabae
Remote job
Job Description We are inviting expressions of interest from experienced Subject Matter Experts (SMEs) for upcoming online course development projects with a global education partner. We are currently seeking professionals with expertise in: • Asana Workflow Management (Project Management) • Email Marketing (Digital Marketing) • Decision Intelligence Data Science (Data AI) This is a freelance/consulting assignment suitable for professionals looking to contribute part-time in addition to their regular work. The scope typically includes reviewing and validating course content, outlining topics, ensuring subject accuracy, and offering short demo explanations or guidance for video-based learning materials. The work is fully remote and milestone-driven. As part of the evaluation process, the following will be required from every SME: An updated resume. A short teaching video. If you already have one, it may be shared directly. If not, we will provide a template and guidelines to record a new 1-minute video. A list of preferred courses (7-10) from the course catalog within your subject area. The full course list will be shared with you once you complete the interest form. Ideal candidates include practitioners, trainers, senior managers, directors, and academic instructors with strong subject knowledge and the ability to articulate concepts clearly for a global learner base. US-based SMEs will be given priority as part of the project's diversity objectives. Strong international profiles may also be considered. To express interest, please complete the short form below. Fill this form -& ***********************************$95k-142k yearly est. 13d agoGrowth Hacker (Telecommute OK)
Vt Enterprise
Remote job
We are an independent software vendor for SlashDB. SlashDB is an automated REST API for databases. It works great as a gateway to databases for internal purposes like data science or use it for building new or extending legacy systems to web and mobile applications. SlashDB clients reap between $35K-$75K a year in savings per developer. Learn more about SlashDB at ****************** Job Description This is a marketing job like no other. You will leverage our own engineering skills to implement your ideas so together we beat other marketers at this game. Objectives are not uncommon from other high tech businesses, but we will win by combining your growth hacking with our tech hacking skills: Devise and execute tactics to promote SlashDB offerings in Amazon Web Services Marketplace, Microsoft Azure and for on-premise installation. Develop and execute lead generation programs Fill calendar with demo and webinar appointments Develop, launch, and optimize drip email communication and campaigns establish and strengthen engagement throughout the customer lifecycle Reach out to industry bloggers, reporters, conferences and meetup organizers Reach out to software consultancies with partnership opportunity Manage website and blog content creation; write content if so inclined Represent the company at trade shows and conferences Add your best idea here: _______________________ Qualifications You don't need to be told what to do, but you are responsive to CEO's ideas and take in any critique in stride. You are resourceful in finding cost effective marketing options. Key skills: 1-3 years of overall work experience in a growth, email marketing or product marketing role Know how to measure effectiveness while avoiding over-analyzing Know how not get ripped off on display advertising Know how to avoid pitfalls with affiliate marketing You are a super-connector Bonus skills: Dabbled in software development or participated in such projects Additional Information In you application please state your desired compensation and time availability (number of hours per week). This will most likely be a contract-to-hire situation.$73k-100k yearly est. 13h ago
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