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Top 20 companies that use Front Desk Operations

Companies that use front desk operations include Hilton, Schulte Hospitality Group, Hersha Hospitality, Marriott International, Aimbridge Hospitality, Danbury Hospital, Concord Hospitality, and several other companies.

What companies use Front Desk Operations the most?

1. Hilton

Zippia score 4.5

How Hilton uses Front Desk Operations:

  • Front Desk Operations- assisting Golf, Casino, Spa, Restaurant, Retail etc.
  • Operated all aspects of the front desk operations, followed all SOP's in its use.
  • Train new guest service agents on all aspects of front desk operations and procedures

Most common skills for Hilton:

  • Front Desk
  • Customer Service
  • Guest Satisfaction
  • Guest Rooms
  • Guest Complaints
  • Reservations

2. Schulte Hospitality Group

Zippia score 3.9

Most common skills for Schulte Hospitality Group:

  • Reconciliations
  • Guest Accounts

3. Hersha Hospitality

Zippia score 4.5

Most common skills for Hersha Hospitality:

  • Technical Issues
  • Expense Reports
  • Plumbing
  • Guest Rooms
  • VIP
  • Drill Press

4. Marriott International

Zippia score 4.6

How Marriott International uses Front Desk Operations:

  • Provided new employee initial training and detailed training in Front Desk operations.
  • Expected to have expert knowledge of the Front Desk Operations and Skilled in The Bistro Operations.
  • Managed front desk operations for nationally branded hotel managed by JQH Hotels, INC.

Most common skills for Marriott International:

  • Marriott
  • Guest Satisfaction
  • Customer Service
  • Front Desk
  • Reservations
  • Inbound Calls

5. Aimbridge Hospitality

Zippia score 4.6

Most common skills for Aimbridge Hospitality:

  • Property Management System
  • Dishwashers
  • RFP
  • Client Relationships
  • Financial Transactions
  • Room Assignments

6. Danbury Hospital

Zippia score 4.7

Most common skills for Danbury Hospital:

  • Recovery Room
  • Computer System
  • Acute Care
  • Patients
  • Ledgers
  • Specimen Collection

7. Concord Hospitality

Zippia score 4.3

Most common skills for Concord Hospitality:

  • Stoves
  • Guest Complaints
  • Clean Linen
  • Guest Relations
  • Customer Orders
  • Network Issues

8. Gold's Gym

Zippia score 4.3

How Gold's Gym uses Front Desk Operations:

  • Performed Front desk operations Personally checked each member into the gym using the proper check-in procedures.
  • Managed front desk operations Coaching Experience

Most common skills for Gold's Gym:

  • Front Desk
  • Membership Sales
  • Customer Service
  • Fitness Programs
  • Payroll
  • POS

9. Sonesta Hotels

Zippia score 4.6

Most common skills for Sonesta Hotels:

  • Culinary
  • Micros
  • Cleanliness
  • Guest Satisfaction
  • Sales Associates
  • Project Scope

10. Waxing The City

Zippia score 3.8

Most common skills for Waxing The City:

  • Product Knowledge
  • Payroll

11. Planned Parenthood

Zippia score 4.4

Most common skills for Planned Parenthood:

  • Patients
  • HIPAA
  • Vital Signs
  • Medical History
  • Hippa
  • Customer Service

12. Allied Universal

Zippia score 4.1

Most common skills for Allied Universal:

  • Incident Reports
  • Patrol
  • Safety Hazards
  • CCTV
  • Customer Service
  • Emergency Situations

13. McKibbon Hospitality

Zippia score 3.3

How McKibbon Hospitality uses Front Desk Operations:

  • Oversee front desk operations for two Marriott properties while being the spearhead for service recovery.

Most common skills for McKibbon Hospitality:

  • Marriott
  • Customer Satisfaction
  • Labor Costs
  • Trade Shows
  • Performance Reviews
  • Corporate Communications

14. Davidson Hospitality Group

Zippia score 4.2

Most common skills for Davidson Hospitality Group:

  • Kitchen Equipment
  • Guest Rooms
  • Firewall
  • Caulking
  • Payroll
  • ACH

15. Mercy Medical Center-Newton

Zippia score 4.1

16. MGM Resorts International

Zippia score 4.4

Most common skills for MGM Resorts International:

  • Excellent Guest
  • Casino Floor
  • Guest Service
  • Product Development
  • Marketing Campaigns
  • BI

17. Delaware North

Zippia score 4.3

Most common skills for Delaware North:

  • Food Preparation
  • Customer Service
  • POS
  • Inventory Control
  • Credit Card Transactions
  • Cash Handling

18. Pyramid Hotel Group

Zippia score 3.8

Most common skills for Pyramid Hotel Group:

  • AAA
  • Fine Dining
  • Customer Service
  • Sales Process
  • TIP
  • Due Diligence

19. Hampton

Zippia score 3.9

Most common skills for Hampton:

  • Cost Savings
  • Mathematics
  • Bed Linens
  • Room Rates
  • Extraction
  • Patient Rooms

20. Caesars Entertainment

Zippia score 3.8

Most common skills for Caesars Entertainment:

  • Customer Service
  • VIP
  • Guest Service
  • Facebook
  • SharePoint
  • Excellent Guest

Other skills