Jobs that use guest service the most include guest services, protection specialist, and gaming floor supervisor.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Guest Services | $27,247 | 41% | 94,619 |
| 2 | Protection Specialist | $76,307 | 30% | 83,627 |
| 3 | Gaming Floor Supervisor | $52,124 | 30% | 17,583 |
| 4 | Sales Floor Team Leader | $36,860 | 28% | 125,322 |
| 5 | Team Leader/Assistant Manager | $35,067 | 28% | 437,843 |
| 6 | Gaming Director | $74,230 | 19% | 4,838 |
| 7 | Ski Instructer | $32,866 | 19% | 367 |
| 8 | Casino Supervisor | $54,711 | 19% | 1,745 |
| 9 | Rate Supervisor | $55,036 | 19% | 1,407 |
| 10 | Play Leader | $38,011 | 18% | 34,377 |
What jobs use Guest Service the most?
1. Guest Services
How guest services uses Guest Service:
- Manage crew by utilizing professional leadership skills.
- Train several employees during tenure on daily operations and Marriott policies.
- Complete Marriott stats workshop, and hone comprehension of sales tactics.
Most common skills for guest services:
- Guest Service
- Reservations
- Customer Service
- Front Desk
- Wine
- Phone Calls
2. Protection Specialist
How protection specialist uses Guest Service:
- Provide support to team leads, analyst and other miscellaneous AML business units.
- Enter and manage water system inventory and monitoring requirements into EPA record database.
- Perform all sampling and releases require by NRC regulations of a nuclear power plant.
Most common skills for protection specialist:
- Guest Service
- Physical Security
- Safety Issues
- Safety Procedures
- Loss Prevention
- Fraud Issues
3. Gaming Floor Supervisor
How gaming floor supervisor uses Guest Service:
- Manage a team of energy consultants in daily production, SPH (sales per hr.
- Direct and supervise the game of craps.
- Experience in POS system including troubleshooting; handle currency and credit transactions quickly and accurately.
Most common skills for gaming floor supervisor:
- Guest Service
- Excellent Guest
- Customer Service
- Math
- Guest Complaints
- Customer Relations
4. Sales Floor Team Leader
How sales floor team leader uses Guest Service:
- Develop and manage improvement of key performance metrics including backroom location accuracy, in-stock execution, floor-set transition and price accuracy.
- Surmount tumultuous economy by maintaining steady income, retaining customers, and realizing exponential sales growth by creating realistic customer expectations.
- Develop and manage improvement of key performance metrics including backroom location accuracy, in-stock execution, floor-set transition and price accuracy.
Most common skills for sales floor team leader:
- Excellent Guest
- Guest Service
- HR
- Store Operations
- Customer Service
- LOD
5. Team Leader/Assistant Manager
How team leader/assistant manager uses Guest Service:
- Promote from associate to manage several departments including jewelry, housewares, automotive and electronics.
- Follow all procedures relate to cash, cleanliness, food safety, and restaurant safety and security.
- Maintain stockroom cleanliness to insure all slip and fall hazards are eliminate.
Most common skills for team leader/assistant manager:
- Guest Service
- Customer Service
- Cleanliness
- Sales Floor
- Payroll
- Math
6. Gaming Director
How gaming director uses Guest Service:
- Manage and organize fan assistance booth, program sales, giveaways, any additional information tables as well as all interns.
- Organize, run, and play in the school basketball tournament.
- Oversee the supervision on all table games including roulette and craps.
Most common skills for gaming director:
- Guest Service
- Game Operations
- Direct Reports
- Internal Controls
- Casino Floor
- Development Process
7. Ski Instructer
How ski instructer uses Guest Service:
- Require excellent communication skills, customer relations, and leadership.
- Ski PatrolAdminister first-aid to injure skiers.
- Provide assistance and first-aid to all patrons when necessary.
Most common skills for ski instructer:
- Excellent Guest
- Kids
- Guest Service
- Customer Service
- Guest Safety
- Tahoe
8. Casino Supervisor
How casino supervisor uses Guest Service:
- Provide leadership, planning and specifications for call processing and carrier services billing software development.
- Work with guests to ensure their visits are pleasurable and enjoyable.
Most common skills for casino supervisor:
- Guest Service
- Customer Service
- Internal Controls
- Casino Floor
- Departmental Policies
- Performance Evaluations
9. Rate Supervisor
How rate supervisor uses Guest Service:
- Manage and compile daily reports generate from player tracking and casino win/loss estimates for both blackjack pit and poker room.
- Maintain the integrity of table game operations by supervising blackjack and craps dealers.
- Provide leadership, planning and specifications for call processing and carrier services billing software development.
Most common skills for rate supervisor:
- Guest Service
- Role Model
- Guest Satisfaction
- Casino Table Games
- Casino Floor
- Excellent Guest
10. Play Leader
How play leader uses Guest Service:
- Lead a group to help a dog food producer to gain traction in the grocery store channel
- Involve in test case review meeting with QA team and provide suggestions on the changes to functionalities.
- Provide direction for employees both orally and written facilitate meetings in the form of PowerPoint presentations and administer all department communication.
Most common skills for play leader:
- Guest Service
- Excellent Guest
- Customer Issues
- Championship
- Conflict Resolution
- VIP
11. Field Consultant
How field consultant uses Guest Service:
- Manage field building of advance PC base robotics controls for Fanuc painting robots.
- Manage several SDLC phases for enterprise systems used by state government agencies to perform environmental and environmental management.
- Maintain and update POS software.
Most common skills for field consultant:
- Data Analysis
- Store Management
- Guest Service
- Project Management
- Address Performance Issues
- Fuel Sales
12. Dealer
How dealer uses Guest Service:
- Manage and train personnel, manage firms' capital through complex derivative transactions
- Demonstrate manual and visual dexterity to complete the shuffle, delivery and pick up of playing cards to each player.
- Demonstrate excellent communication skills to deal with irate customers, general manual dexterity and ability to perform simple mathematical calculations quickly.
Most common skills for dealer:
- Guest Service
- Math
- Exceptional Guest
- Work Ethic
- Excellent Interpersonal
- Dexterity
13. Casino Shift Manager
How casino shift manager uses Guest Service:
- Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
- Ensure inventory control protocols and guidelines are adhered to including recording invoices and inventory into the POS system
- Provide continual leadership and guidance to production supervisors for the purpose of increasing their effectiveness and establishing good working relationships.
Most common skills for casino shift manager:
- Casino Floor
- Guest Service
- Internal Controls
- Guest Complaints
- Guest Relations
- Casino Operations
14. Table Games Shift Manager
How table games shift manager uses Guest Service:
- Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
- Instruct craps, blackjack, roulette and baccarat as primary and secondary games.
- Provide continual leadership and guidance to production supervisors for the purpose of increasing their effectiveness and establishing good working relationships.
Most common skills for table games shift manager:
- Guest Service
- Internal Controls
- Training Programs
- Procedure Manuals
- Labor Costs
- Customer Service
15. Breakfast Attendant
How breakfast attendant uses Guest Service:
- Manage VIP's with personal requirements and assist in their room set up and hospitality experience.
- Operate stoves, food processor, steamers, slicers, stove and ovens.
- Provide culinary arts students with basic knowledge of food service etc.
Most common skills for breakfast attendant:
- Cleanliness
- Guest Service
- Guest Satisfaction
- Front Desk
- Food Handling
- Hotel Guests
16. Player Services Representative
How player services representative uses Guest Service:
- Maintain relationships with premium level player-base through telemarketing and event marketing to ensure property gaming revenue goals are achieve and exceed.
- Experience with AS400 systems, CMS and LMS.
- Assist seniors on their Medicare coverage and premiums.
Most common skills for player services representative:
- Guest Service
- Data Entry
- Customer Service
- Casino Floor
- Reservations
- Excellent Guest
17. Executive Team Leader
How executive team leader uses Guest Service:
- Develop and manage improvement of key performance metrics including backroom location accuracy, in-stock execution, floor-set transition and price accuracy.
- Lead logistics process, including receiving inbound freight, warehouse productivity and organization, and daily store inventory replenishment.
- Collaborate with corporate leadership to provide recognition programming, return-to-work initiatives, mass hiring support, and active district support.
Most common skills for executive team leader:
- Guest Service
- Food Safety
- Store Sales
- Logistics
- Store Operations
- Human Resources
18. Guest Service Representative
How guest service representative uses Guest Service:
- Manage department's expenses, complete weekly schedules, oversee payroll accuracy and act as a mentor to fellow supervisors.
- Provide energetic and enthusiastic customer service to VIP clientele.
- Operate PBX system including mail/message service; for hotel reservations
Most common skills for guest service representative:
- Reservations
- Guest Service
- Cleanliness
- Good Judgment
- Customer Service
- POS
19. Slot Operations Director
How slot operations director uses Guest Service:
- Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
- Involve in the development of the first Bally SDS system.
- Leverage extensive technical subject matter expertise to evaluate and improve image quality; develop models to demonstrate improvements in establish KPIs.
Most common skills for slot operations director:
- Guest Service
- Internal Controls
- Slot Operations
- Business Plan
- Slot Floor
- Casino Floor
20. Suite Attendant
How suite attendant uses Guest Service:
- Greet guest at tables, take orders from guest and enter them into the POS system.
- Experience includes bartending and serving at cater events hold in the various venues of the stadium.
- Job require food coordination, bartending, suite preparation, game time maintenance and clean up.
Most common skills for suite attendant:
- Cleanliness
- Customer Service
- Guest Service
- Exceptional Guest
- Guest Rooms
- Food Service
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Updated December 28, 2023