Customer Service Specialist Property and Casualty - US Based Remote
Anywhere Real Estate
Remote job
The Customer Service Specialist is responsible for delivering exceptional service to policyholders and supporting the agency's retention and growth goals. This role involves handling customer inquiries, processing payments, conducting proactive outreach, and assisting with remarketing efforts. The ideal candidate will be detail-oriented, customer-focused, and comfortable managing both inbound and outbound communications. Key Responsibilities: + Respond to customer policy inquiries via phone, email, and other communication channels. + Collect and process payments accurately and in compliance with agency standards. + Perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities. + Handle inbound and outbound calls with policyholders and insurance carriers to resolve issues and provide updates. + Quote and sell insurance policies across multiple lines, ensuring compliance with state regulations and agency guidelines. + Assist with remarketing efforts to retain customers and improve satisfaction. + Complete administrative duties, including data entry, document management, and updating customer records in agency systems. + Collaborate with team members to meet service level agreements and retention goals. Qualifications: + High school diploma or equivalent + Insurance license (Property & Casualty) or willingness to obtain within a specified timeframe. + Prior experience in customer service, preferably in an insurance or financial services environment. + Strong communication skills (verbal and written) and ability to handle high-volume calls. + Proficiency in agency management systems (e.g., AMS360, Salesforce) and Microsoft Office Suite. + Ability to multitask, prioritize, and work in a fast-paced environment. Key Competencies: + Customer-focused mindset with strong problem-solving skills. + Sales aptitude and ability to identify cross-selling opportunities. + Attention to detail and accuracy in handling transactions. + Team-oriented with a proactive approach to achieving goals. Our Insurance Agency helps real estate agents provide consumers with a seamless transaction experience. An independent provider of personal lines of insurance, the team works with national and regional insurance companies to design affordable coverage options and combination policies that meet a variety of budgets and lifestyles. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran$26k-34k yearly est. 2d agoRemote Sales Rep
Asurea Insurance Services
Remote job
Remote Sales Rep Organization Description Hooker Insurance Agency is seeking a Sales Representatives eager to seize control of their earnings potential Are you in pursuit of a career offering opportunity within the insurance sector backed by a proven system Recognized in the Inc 5000 Fastest Growing Companies for the past 6 years and recipient of the prestigious 2022 Gold Steve Award the Worlds Premier Business Award Whether licensed or unlicensed we welcome individuals seeking a career that empowers them to steer their own path If you thrive on assisting others fostering connections and are prepared for a rewarding challenge we want to hear from you Job Details Access to Qualified Leads exclusive to our agents Extensive and ongoing mentorship and training Uncapped income potential Life and Health Benefits available Agents that have followed our proven system have earned up to 250000 in their first year Company Bonuses & Paid Vacation Travel from our carrier partners Part Time or Full TimeCommission OnlyResponsibilities Outbound Calls to clients that requested information No Cold CallingSet follow up appointments to virtually sell life insurance mortgage protection You will need the ability to understand and present a solution professionally to a client looking to protect their family major health issue or death Work with Mentor and thrive on high challenge high support Requirements Experience is NOT necessary but previous experience in salesmarketing helpful Work well independently and prioritize your time to tackle your goals Great attitude Coachable Team player Driven Self StarterLicensed or willingness to become licensedA person of integrity that has a passion for helping others If you fit these qualifications and would like to have a conversation with our team to become part of a growing agency organization apply now DeVante Hooker Regional Sales Manager No agents success earnings or production results should be viewed as typical average or expected Not all agents achieve the same or similar results and no particular results are guaranteed Your level of success will be determined by several factors including the amount of work you put in your ability to successfully follow and implement our training and sales system and engage with our lead system and the insurance needs of the customers in the geographic areas in which you choose to work$47k-66k yearly est. 2d agoSales Executive (Remote)
Pataak
Remote job
PaTaaK is a startup eCommerce US based out of Dallas, Texas with an offshore development center in India and presently we have 18 employees & growing. We developed an e-commerce site JAiCOUPONS.comand launched in February 2018. About the Role We are looking for a very proactive experienced Sales/Marketing Executive for our ongoing business, where the Sales Executive can think strategically, execute tactically and ability to manage details matters, a creative savant with a big-picture vision and detailed oriented execution. Thinking on your feet and adapting to change is also important. The ideal candidate should have Strong written/communications skills in English. 100% of the work will be communicating with NRI US clients over the phone. Should be a self-starter and able to multi-task in a fast-paced environment. If this type of position gets you excited and describes your tenacious DNA, we want to hear from you to join our dynamic and collaborative sales team. Responsibilities To identify business opportunities with prospects and evaluating their position in the industry, researching and analyzing sales options. To generate leads & identify decision makers within targeted leads and initiate the sales process. To follow up with prospective clients via phone calls or emails on a rotational basis. To ensure systematic follow-up with the client organizations to take the sales pitch to sales closure. To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service. Ensure adherence to sales processes and requirements. To convert inquiries into sales by answering both inbound and outbound calls. Achievement of monthly, quarterly & yearly Sales plan. Knowledge and application of sales techniques such as Rapport building Selling on emotion Building product value Timely sales closure Key Skills 4+ years of experience in sales/marketing with fluent English. Excellent verbal communication skills Active listening Quick thinking and problem-solving skills Smart worker Ability to work on multiple clients at the same time and complete targets in a timely manner. Ability to be a team player and grow as the needs of the business grow. Work closely with the team and a variety of end business people to ensure advertisement compatibility and user satisfaction. Attention to detail Experience of working effectively as part of a team. Inter-personal skills A flexible approach and ability to adapt Ability to work under own initiative Should be able to put extra hours to get the sales department running. #J-18808-Ljbffr$64k-105k yearly est. 5d agoCustomer Service Associate - Work From Home
American Income Life Ao
Remote job
About the job Customer Service Associate - Work From Home Who We Are Were the worlds only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security. The Opportunity Were looking for driven, service-minded professionals to join our fully remote team. You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer. Your Responsibilities Handle inbound and outbound calls with prospective clients Schedule and lead virtual benefits presentations Explain available programs and coverage options in clear, simple terms Complete all applications and documentation with accuracy Deliver outstanding service and maintain organized client records Participate in leadership training and skill development programs What You Bring Excellent communication and people skills Professional, positive, and energetic approach Customer service or sales background (preferred, not required) Basic computer skills and comfort in a virtual environment Ability to collaborate effectively with all levels of the team Legal authorization to work in the U.S. or Canada What You'll Get Full benefits package after initial period 100% remote position no commuting, no dress code Flexible scheduling that supports your lifestyle Weekly pay plus performance-based monthly bonuses Annual incentive trips to top destinations like Cancun, the Bahamas, and Las Vegas for high performers Rapid career advancement with clear promotion paths If you're ready for a rewarding career where you can help others, grow your skills, and enjoy flexibility and unlimited earning potential apply now and start building a future you're proud of.$30k-38k yearly est. 2d agoClient Partner, Real-World Evidence
Datavant
Columbus, OH
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Objective of the Role** The RWE Sales Specialist is responsible for driving growth with biopharma customers by leveraging Datavant's portfolio of real-world evidence (RWE) solutions, analytics platforms, and services. This role will partner closely with Client Partners across key accounts for co-selling, account planning, and evidence strategy alignment. You will serve as a trusted advisor on the use of real-world data (RWD) and RWE to support regulatory, market access, and HEOR needs - representing the voice of the customer and ensuring that Datavant's offerings meet evolving evidence generation requirements. The ideal candidate is comfortable leading complex, multi-stakeholder sales cycles and brings deep expertise in real-world data, evidence platforms, and outcomes research. **Responsibilities of the Role** + **Prospect & Generate Leads:** Develop and execute strategic plans to identify and target new business opportunities in biopharma, healthcare, and life sciences with a focus on organizations investing in real-world evidence strategies for regulatory submissions, market access, and clinical development. + **Build Pipeline:** Proactively engage prospects via outbound calls, emails, and industry networking to build a robust pipeline of opportunities related to Aetion's evidence generation and analytics solutions. + **Close Deals:** Own the full sales process - from initial outreach to contract closure - ensuring alignment between customer evidence needs and Aetion's RWE offerings, including the Aetion Evidence Platform (AEP) and associated data and consulting services. + **Client Engagement:** Present Aetion's value proposition in RWE and RWD analytics through compelling demonstrations and business cases that highlight regulatory-grade evidence generation, comparative effectiveness, and real-world outcomes research. Engage with senior stakeholders including heads of HEOR, RWE, Market Access, and Clinical Development. + **Collaborate Cross-Functionally:** Partner with marketing, product, and science teams to deliver tailored RWE solution proposals, ensuring alignment with client data strategies, evidence frameworks, and regulatory expectations (e.g., FDA, EMA guidance). + **Market Expertise:** Stay current on RWE market dynamics, regulatory guidance for real-world data, and competitor offerings to position Aetion as a strategic leader and partner of choice in the evidence generation ecosystem. + **Forecasting & Reporting:** Maintain accurate pipeline management and forecasting in CRM systems, with attention to evidence project cycles, platform usage models, and customer expansion opportunities. + **Drive Growth:** Identify new and upsell opportunities across assigned territories and existing accounts, particularly in expanding RWE adoption for post-approval studies, safety monitoring, and market access support. **Qualifications of the Role** + **Proven Track Record:** 10+ years of successful sales experience, ideally in healthcare, life sciences, or SaaS; with a strong preference for experience selling RWE, HEOR, or data analytics solutions. + **RWE Expertise:** Deep understanding of real-world data sources, evidence generation methodologies, and use cases across the product lifecycle - from clinical development to commercialization. + **Hunter Mentality:** Skilled at identifying, developing, and closing new RWE-focused opportunities with top biopharma clients. + **Sales Expertise:** Experience managing complex, consultative sales cycles involving scientific, commercial, and data stakeholders. + **Presentation Skills:** Exceptional ability to communicate scientific and technical value propositions to diverse audiences, including C-suite and RWE/HEOR leadership. + **CRM Proficiency:** Experienced in CRM management for tracking RWE opportunity pipelines and forecasting revenue growth. + **Industry Knowledge:** In-depth knowledge of RWE market trends, regulatory guidance, and payer evidence needs is essential. + **Collaborative Team Player:** Comfortable working with cross-functional science, data, and product teams in a fast-paced, mission-driven environment. + **Communication Skills:** Strong written and verbal communication skills, capable of translating complex RWE concepts into impactful narratives for decision-makers. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $136,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .$136k-170k yearly 36d agoHelpdesk Support
Us Tech Solutions
Columbus, OH
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Job Title: Helpdesk Support Location: Columbus, OH Duration: Job Details: Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests. Provides immediate assistance and problem resolution, whenever possible for service inquiries concerning utilization and information regarding all computer systems applications, telephony and paging systems, personal computers and mobile devices. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Experience with Windows 7 and Office 2010 required; Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required. Qualifications any one having help desk experience and customer service like inbound and outbound call experience is applicable Additional Information vijay kumar IT Recruiter US Tech Solutions Phone No. # ************$57k-86k yearly est. 1d agoCare Coordinator (Bilingual Spanish, Medical Assistant, California)
Alignment Healthcare
Remote job
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish care coordinator in California to join the remote Care Anywhere team. The Care Coordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all care coordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU! Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply. Schedule: Mondays - Fridays - Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch) - Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities Manage (4) provider schedules to ensure schedules are filled. Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit) Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs. Handle inbound / outbound Call (60 - 80 calls / day) Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR). Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services. Coordinate lab orders, transportation for high-risk members. Documentation via EMR for Inbound / Outbound calls. Support short message service (SMS) and member outreach campaigns. Assist nurse practitioner (NP) team with visit preparation needs Appointment reminders to members Assign members to NP in EHR Provide needed documentation to NP for visits each day Direct inbound calls from members / family related to medication refills Assist with maintaining and updating members' records Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed. Attend Care Anywhere meetings / presentations and participates, as appropriate. Recognize work-related problems and contributes to solutions. Work with outside vendors to provide appropriate care needs for members Job Requirements: Experience: Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting. Preferred: 2 years' healthcare experience. Education: Required: High School Diploma or GED. Preferred: Completion of medical assistant program from an accredited school of training Training: • Preferred: Medical Terminology Specialized Skills: • Required: Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Knowledge of ICD9 and CPT codes Knowledge of Managed Care Plans Able to type by 10-key touch minimum of 40 words per minute (WPM) Proficient with Microsoft Outlook, Excel, Word Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills. Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Bilingual English / Spanish required. • Preferred: Knowledge working in Athena Licensure: • Required: None • Preferred: Medical assistant certificate Medical terminology certificate Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.$41.5k-62.2k yearly Auto-Apply 3d agoLearning Environment Field Consultant I
Demco
Remote job
At Demco, we're on a mission to provide innovative solutions that empower education communities and libraries. With over 120 years of experience, we're not just selling products, we're transforming learning environments. As part of our team, you'll work remotely to drive sales and build relationships with key decision-makers in K-12 schools and public libraries in your territory. If you're passionate about education and looking for a role where your efforts directly impact the future of learning, this could be the perfect opportunity for you. About Our Company Demco is a leader in providing high-quality solutions and services to educational institutions, libraries, and community organizations. Our goal is simple: to spark curiosity and ignite learning. Our dedicated team works closely with clients to offer cutting-edge products, including furniture, supplies, and learning materials, that enhance the educational experience. We're looking to expand our team with someone who shares our commitment to lifelong learning and community impact. A Day in the Life As a Learning Environment Field Consultant at Demco, your day-to-day will include: Start your day with purpose. You'll begin by reviewing your pipeline, following up on yesterday's conversations, and planning your outbound call and email strategy for the day. Connect and engage. Expect to spend a good portion of your day reaching out to K-12 schools and public libraries-introducing them to innovative learning space and furniture solutions, uncovering needs, and identifying new opportunities. Get out in the field. You'll schedule and attend in-person or virtual meetings with educators, administrators, and library leaders to build relationships and showcase how our products can transform learning environments. Hands-on collaboration. When needed, you'll visit customer sites to take measurements, capture photos, and partner with design teams to ensure every proposal is accurate and inspiring. Represent and network. At times, your workday might be spent setting up at a regional tradeshow-engaging with attendees, demonstrating solutions, and helping grow our brand presence in the education and library markets. End with impact. You'll wrap up your day by logging activity in the CRM, coordinating with internal teams on next steps for active opportunities, and celebrating wins-both big and small-on your journey toward meeting and exceeding your goals. Job Requirements Education & Experience: Associate's or Bachelor's degree in a related field, or equivalent combination of education and relevant work experience. Sales Drive: Prior experience with outbound prospecting or cold calling is highly preferred-you're energized by connecting with new people and uncovering opportunities. Physical Readiness: Able to participate in tradeshows, including setup and breakdown, and occasionally assist with on-site installations or sample deliveries. Communication Skills: Strong verbal and written communication abilities; comfortable presenting to educators, administrators, and library professionals. Self-Starter Mentality: Highly motivated, competitive, and goal-oriented with a passion for achieving and exceeding sales targets. Collaboration: Team player who thrives in a supportive environment and works well across departments to deliver an exceptional customer experience. Adaptability: Excited to learn, grow, and navigate a fast-paced, evolving sales environment. Ready to make an impact in education? Apply today in less than one minute to join our team as a Learning Environment Field Consultant at Demco. You'll play a key role in transforming learning spaces while enjoying a competitive salary of $50,000 - $80,000, a variable uncapped commission plan that pays $15,000 at quota and comprehensive benefits. We look forward to reviewing your resume and welcoming you to a company where your contributions truly matter.$50k-80k yearly 12d agoExecutive Admissions Representative
American Public University System
Remote job
American Public University System American Public University System (APUS) has a long-standing history of offering quality online education to working adults looking to make a difference in business, healthcare and government settings. We are expanding and building out a new team that will primarily provide high-touch service that will support student enrollment into American Public University (APU) into our affordable and career-focused online programs. In this new role, the Executive Admissions Rep will be responsible for engaging new students considering enrollment into programs at APUS. The Executive Admissions Coach engages with students in a consultative conversation, seeking to understanding their objectives and by providing the right solutions to help them reach their goals. The Executive Admissions Coach will also work with students to provide guidance through the enrollment process up to and including required documents, transfer credit awards, degree plan navigation, payment options, and matriculation at the start of their session. The success of our student's future starts with the Executive Admissions Coach who will guide our students on a path to achievement! Responsibilities: * Acts as the first point of contact for prospective students considering enrollment at APUS. * Engages prospective students via phone and email about their future with the goal of enrollment into APUS. * Demonstrates sensitivity and ability to effectively relate to and work with prospective students from diverse backgrounds. * Conducts consultative conversations with prospective students to assess needs and showcase the benefits of an APUS education. * Based on information obtained during the consultative discussion, presents tailored solutions to students and when applicable facilitates enrollment into the University. * Meets and exceeds targeted goals and metrics as provided by department leadership. * Acts as a concierge, connecting students to the appropriate departments for document collections, registration, funding, transfer credit, and degree solutions. * Provides regular follow-ups to prospective students promptly and efficiently, utilizing phones and other electronic means. * Protects the privacy of students' accounts through compliance with federal student privacy laws (FERPA). * Evaluates academic records and documents of prospective students for admission to APUS. * Manages and updates prospective student information in Customer Relationship Management (CRM) and other software applications. * Collaborates with co-workers and other departments, such as Financial Aid, Academic Advising, the Registrar, and other departments as necessary. Per the US Department of Education Program Integrity Rules, postsecondary institutions that participate in the student financial assistance programs pursuant to Title IV of the Higher Education Act (HEA) are barred from providing incentive payments to any person or entity engaged in student recruiting and/or admissions activities. Work Schedule/Start Date: In this full-time remote role, the Executive Admissions Rep may work a variety of shifts ranging from 9am-5:30pm or 12:30 pm to 9:00 pm Monday through Friday and 9:30 am to 6:00 pm on Saturdays (all in EST). This is a remote position that requires a high-speed Internet home connection and a dedicated workspace. Requirements: * 5 years of online admissions experience working with adult students in a sales oriented/consultative focused role with a track record of meeting and/or exceeding metrics. * Self-driven and comfortable making multiple outbound calls per day (high volume) to generate interest, qualify students and drive the enrollment process * Bachelor's degree is required * Bilingual English/Spanish is preferred * Salesforce knowledge preferred * Excellent verbal and written communication skills with a strong phone presence * Passion and enthusiasm for helping and empowering others to succeed. * Demonstrated ability to succeed as an individual contributor that can meet deadlines. About Us: American Public University System (APUS) is an Online University based in Charles Town, WV. Our University has over 100,000 students. Our emphasis is educating our nation's military and public services communities with quality and affordable education. APUS provides partnership and commitment in helping students realize the dream of a higher education and the opportunities that brings. It is the policy of American Public University System (APUS) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law. Pay Transparency Statement If you are a resident of a state with designated pay transparency requirements and this role is available remotely, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to *******************$33k-43k yearly est. Easy Apply 22d agoBilingual Spanish Part Time Retail Sales Consultant
at&T
Columbus, OH
Do you speak Spanish and English? If you do, we're looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual. Great things are in store! Our part-time careers allow you to optimize your earning potential by working during the store's busiest times, including evening and weekend hours. Excellent pay and fewer hours with more opportunities to make the sale... what are you waiting for? It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine. You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers. You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance. This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer's needs. Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals! Our new Part Time Retail Sales Consultant's earn between $24,000 to $53,360, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired). Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19. Ready to join our sales team? Apply today. #ConnectingOurCommunities Weekly Hours: 20 Time Type: Regular Location: USA:OH:Columbus:3952 Morse Crossing:RET/RET It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-95468 Date posted 01/08/2026 Apply now Save role Share Facebook X LinkedIn Email$30k-39k yearly est. 8d agoCommercial Specialist
Description Autozone
Columbus, OH
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Assist commercial customers with product selection and order management. Maintain accurate billing records and ensure on-time deliveries. Conduct account visits to build relationships and ensure service quality. Generate new business through outbound calls and in-person outreach. Follow cash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report on vehicle maintenance and safety. Manage battery consignment inventory and perform weekly stock checks. Handle returns and accident procedures according to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote a safe and compliant work environment for all team members.$43k-76k yearly est. Auto-Apply 15d agoCategory Strategist-Remote
Essendant
Remote job
Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities - our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce. Major Responsibilities Builds lasting customer relationships by initiating outbound calls, using Teams or video if need be. Plans and organizes calls and activities for the day in order to maximize sales and meet key metrics. Manages an ongoing trackable pipeline of opportunities. Informs customers on Essendant's product categories portfolio, marketing tools, and services available, assisting in the effort of growing the business. Coordinates the involvement of internal resources, including support, service and management resources, transportation and pricing, in order to meet account performance objectives and customers' expectations. Ensures complete customer satisfaction by working with Customer Service, Merchandising, Product Management, Inventory and Transportation Facilities-when necessary. Negotiates pricing and/or bid support as necessary to acquire new business to secure the deal or regain lost business. Collaborates, coordinates and strategizes with customers and Account Owner counterparts to define detailed growth strategies to grow customer business. Travels as needed with a justified ROI and if opportunities dictate as such. Works with Merchandising to select customers from appropriate segments to participate in test pilots for new vendors/product set-ups, and provides weekly reporting and follow-up Promotes marketing, e-commerce, customer enablement and cross category solutions specifically designed to assist customer with growth and market penetration. Participates in Business Review Calls with Account Owner. Skills/Knowledge Required Negotiation skills with the ability to close sales. Demonstrates ability to assess customer needs, probe for objections and look for creative solutions to promote/sell the company's products and/or services. Ability to communicate with customers at all levels of management. Understanding of competition within a sales environment . Working knowledge of all customers within scope of responsibility. Strong understanding of e-business and e-marketing. Clear understanding of pricing strategies. Knowledge of distribution, customer service, and procurement/expediting processes. Expert follow up skills to ensure timely resolution in meeting customer needs. Excellent time management skills, including ability to manage and prioritize multiple tasks. Results orientated. Excellent verbal and written communication skills. Ability to work cross functionally within the organization. Strong knowledge of company applications and systems. Education and Experience Bachelor's Degree in Business/Marketing or equivalent experience required. Minimum seven (7) years related Sales experience. JanSan and/or Foodservice industry experience preferred Salary Range: $80,000-$95,000 Benefits: Health benefits (Medical, Dental, Vision) 401k with matching Company Holidays Overtime Pay for hourly employees Paid Vacation, Floating Holidays, and Sick Time Maternity and Parental leave benefits Employee discount Tuition Reimbursement Employee Assistance Program Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant. ABOUT ESSENDANT$80k-95k yearly 6d agoV104- Client Intake Specialist
Flywheel Software
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: This role is an excellent opportunity for someone who enjoys helping people feel supported and informed from their very first interaction. As an Intake Specialist with Job Duck, you will engage with callers, manage scheduling needs, and ensure every inquiry is handled with professionalism and genuine care. Your work will provide clarity and direction for clients while keeping internal operations running smoothly through organized data entry and communication management. Candidates who thrive in a fast‑paced environment, communicate clearly, and remain composed and attentive will excel in this position. Salary Range: • 1150 USD to 1220 USD Responsibilities include, but are not limited to: Maintain professionalism in all client interactions Make outbound calls to follow up, gather information, or complete scheduled tasks Monitor, retrieve, and respond to voicemails in a timely manner Enter and update client information in Actionstep Coordinate daily communication with team members Support administrative workflows as assigned Adhere to internal processes and quality expectations Answer incoming calls and conduct initial intake conversations Manage rescheduling requests and cancellations accurately Requirements: • Full‑time position • Timezone: EST • Office hours: 8:30 AM to 5:30 PM EST with a lunch break from 1 PM to 2 PM • Software and tools: • CRM: Actionstep • VoIP: RingCentral • Email: Office • Training and supervision provided by Kate Cook • Onboarding process available • Expected call volume: • Outbound: 16 to 30 calls per day • Inbound: 16 to 30 calls per day Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.$29k-41k yearly est. Auto-Apply 8d agoWarm Transfer Agent
Appleone
Remote job
Looking for Warm Transfer Agents who are excited, positive, and self-motivated. This is a WORK-FROM-HOME position and you must be comfortable with a script. The service centers make an average of 80-100 OUTBOUND calls per hour, and you will be asking qualifying questions and transferring the callers to various insurance carriers who will attempt to provide the caller with the best suited policies based on their needs. Must remain enthusiastic and professional and truly enjoy the challenge! You must be flexible in your schedule to work a shift any time between the hours of 6 a.m. to 9 p.m. Monday through Friday, and occasional Saturdays if needed. This is a full time, temp to hire position paying $17/hr. Must have a dedicated office space, minimum internet speed requirements, and provide your own equipment during training. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.$17 hourly 3d agoRemote Enrollment Specialist (Certified Medical Assistant)
Medsien
Remote job
Enrollment Specialist Are you a Certified Medical Assistant looking to continue in healthcare from a remote position? While still helping patients? Look no further, Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States. Medsien is a leading provider of scalable remote care management, enabling healthcare practices to enhance patient engagement, improve outcomes, and optimize operational efficiency. Hundreds of organizations trust Medsien's unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of those who need it most. We are committed to innovation, collaboration, and delivering exceptional service to our clients and their patients. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management. Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations. Here at Medsien, our Certified Medical Assistants are able to take their clinical experience, knowledge, insight, and empathy to improve patients' health care, experiences, and outcomes. Comprehensive chronic care management benefits patients with 24/7 access to physicians and clinical staff who can meet their urgent and ongoing needs. CCM also benefits practices by electronically capturing all patient interactions for real-time continuity of care. Patient enrollment is the first step in helping our patients and providers manage their chronic conditions more effectively. If patients aren't taking advantage of our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs, they are missing out on a key tool in managing their Chronic illnesses. Our Enrollment Specialists (Certified Medical Assistants) use their training and knowledge to help patients understand the value of utilizing our CCM and RPM programs. Once they understand that enrollment in these programs allows the providers and our team to make real-time, data-driven decisions, they are eager to participate. Improving patient care and clinical outcomes is what we strive to accomplish every day. Medsien's personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting their provider's office. We prioritize compassionate quality care. As an Enrollment Specialist you will educate and enroll eligible patients from our established clinic partnerships. You will connect with eligible patients through outbound calls, resulting in enrollments to achieve your weekly goals. You will help patients navigate and enroll in these programs to better their health and achieve their wellness goals. As an Enrollment specialist you'll receive competitive pay including paid training. Fully remote capabilities (Within US only) and better work life balance. Company Values: Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations. If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this Enrollment Specialist position. Join us in our mission to provide high-quality care and support to those who need it most. Key Responsibilities: Patient Outreach: Initiate contact with potential CCM and RPM patients Conduct initial assessments to determine eligibility for CCM/RPM services based on established criteria. Education and Information Sharing: Clearly and compassionately explain the benefits of enrolling in a CCM/RPM program to patients and their families. Provide detailed information about the program's services, including remote monitoring, care coordination. Enrollment and Documentation: Assist eligible patients with the enrollment process, ensuring that all necessary forms and documentation are completed accurately. Maintain meticulous records of patient interactions, enrollment status, and program details. Compliance and Regulatory Knowledge: Stay up-to-date with the latest regulations and compliance standards related to CCM/RPM services. Ensure all patient enrollments adhere to legal and ethical standards. Performance Tracking: Monitor and track your enrollment performance, striving to meet or exceed enrollment goals. Qualifications: National Certification in Medical Assisting Residence in the US Strong communication skills, both written and verbal. Empathy and the ability to connect with patients and their families. Basic knowledge of chronic health conditions and their management. Comfortable using technology for documentation and communication. Attention to detail and strong organizational skills. Ability to work independently and as part of a team. Sales or customer service experience is a plus but not required. Please note that having national certification in Medical Assisting from AAMA, NHA, NCCT, NAHP or similar is a hard job requirement and any single-state certifications, diplomas or completion certificates do not qualify. Training and Development: You will receive comprehensive training on CCM/RPM program details, enrollment processes, and communication techniques to ensure you are well-prepared for the role. If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this Enrollment Specialist position. Join us in our mission to provide high-quality care and support to those who need it most. Please don't forget to attach your Medical Assistant certificate. This is a 1099 role and does not come with benefits Monday - Friday Our Process We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and must prioritize who we speak to. Employment at Medsien is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics. Thank you for taking the time to apply for a position at Medsien!$24k-56k yearly est. Auto-Apply 60d+ agoExercise Physiologist - Patient Enrollment
Recora, Inc.
Remote job
Classification: 1099 Contractor Hours/Schedule: Monday-Friday, 10:00 AM - 6:00 PM ET Work Structure: Fully Remote (United States) Team: Enrollment Operations Reporting to: Senior Enrollment Operations Manager Location: United States Compensation: $30/hour About the Role We're seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program. This role is ideal for candidates with a clinical or exercise science background who are excited to combine patient education with performance-driven outreach. You'll engage cardiac patients through high-volume outbound calling, educate them on the benefits of cardiac rehabilitation, address clinical and logistical questions, overcome hesitation, and guide patients through enrollment and initial technical setup. This is a highly conversion-focused role that blends clinical credibility with strong sales and objection-handling skills. Key Responsibilities * Make high-volume outbound calls to eligible cardiac patients identified through health system partners * Educate patients on cardiac rehabilitation, program expectations, and clinical benefits in a clear, reassuring way * Use strong objection-handling and motivational interviewing techniques to drive enrollment and attendance * Answer basic clinical questions within scope and appropriately escalate complex clinical concerns to the care team * Assist patients with mobile app downloads, account setup, and basic technical troubleshooting * Complete appointment reminder and confirmation outreach to reduce no-shows and improve attendance * Accurately document call outcomes, patient status, and next steps in internal systems * Meet or exceed daily call volume, enrollment, and attendance targets * Partner closely with Enrollment Operations and Clinical teams to ensure a high-quality, compliant patient experience Required Qualifications * Bachelor's degree in Exercise Science, Kinesiology, Health Sciences, Nursing, or a related clinical field or equivalent clinical experience in cardiac rehab, physical therapy, or patient care * Background in one or more of the following: * Exercise physiology * Cardiac rehabilitation * Clinical care coordination * Patient education or health coaching * Strong verbal communication skills with the ability to build trust quickly with cardiac patients * Comfort discussing cardiac conditions, procedures, and recovery in patient-friendly language * Proven ability to perform in a metrics-driven, high-volume calling environment * Strong objection-handling skills and ability to motivate behavior change * Technical comfort helping patients navigate mobile apps and resolve basic tech issues * Reliable internet connection and a quiet, professional home workspace Highly Preferred Experience * Certified Exercise Physiologist (ACSM-CEP), Clinical Exercise Physiologist, Cardiac Rehab Specialist, RN, or similar clinical credentials * Prior experience in: * Cardiac rehab programs * Hospital discharge or referral coordination * Patient navigation or care management * Experience enrolling patients into clinical or digital health programs * Familiarity with EMRs, CRMs, power dialers, or patient engagement platforms * Sales, outreach, or growth experience in healthcare or digital health environments * Note: This is a 1099 contractor position$30 hourly Auto-Apply 6d agoLead Generation Agent
Institutional Shareholder Services
Remote job
Let's be #BrilliantTogether ISS STOXX is hiring! We seek an outbound Lead Generation Agent to be part of a dynamic team helping our clients reach their target audiences in the financial services and insurance industries. As the Lead Generation Agent, you will be responsible for handling a large volume of outbound calls to industry professionals and successfully generating qualified leads for our leading Market Intelligence services. In this role, you will learn about some of the most interesting companies in the financial services and insurance industries and tell the story of various compelling products, services, and career paths available in these industries. We're looking for bright, eager-to-learn Lead Generation Agents who are self-motivated, confident, and highly skilled. Candidates will work a full-time schedule Mon-Fri 9:00 AM - 6:00 PM Central Time. What you'll do Handle a large volume of outbound calls placed via automated technology Share the stories of our clients' offerings and opportunities Listen to objections and handle them effectively, persuasively, and with professional courtesy Generate qualified leads and pass them on to our clients Accurately submit details of every interaction in the call center system What you'll bring Previous professional experience handling phone-based interactions. Previous call center experience is preferred. Exceptional interpersonal skills Excellent verbal communication & listening skills Attention to detail and accuracy Professionalism Ability to handle high-pressure situations, multi-task and meet aggressive deadlines Interpret customer needs and match those needs with related products and services High speed internet and a quiet workspace This position can be hired for remote employment in certain locations (Arizona, Florida, Georgia, Kansas, Nevada, New Hampshire, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Vermont, Virginia, Wisconsin). The expected base compensation for this full time 40 hour a week position is between $15.00 - $16.00 per hour (subject to state and local wage requirements). Exact compensation may vary based on skills, experience, and level of education. The role is incentive eligible. ( certain local restrictions apply depending on state ). #LI-JB1 #MIN #CS #ENTRYLEVEL #LI-Remote What You Can Expect from Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow-professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let's empower, collaborate, and inspire. Let's be #BrilliantTogether. About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. Visit our website: ***************************** View additional open roles: *****************************/join-the-iss-team/ We are proud to offer the following featured benefits Medical, Dental, and Vision coverage 401(k) with a company match up to 9%, including a Safe Harbor contribution Flexible Spending Account (FSA) and commuter benefit programs Generous paid time off Volunteer Day Paid parental leave Hybrid working options Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view ******************************************* ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.$15-16 hourly Auto-Apply 60d+ agoVirtual Client Coordinator
Nuvant Consulting Group
Remote job
About the Role: Nuvant is seeking motivated Virtual Client Coordinators to help prospective clients explore financial solutions that align with their goals. In this role, you'll act as the first point of contact-introducing our services, understanding client needs, and coordinating the next steps in their journey with Nuvant. Key Responsibilities Conduct outbound calls, emails, and messages to engage potential clients Respond quickly to inbound inquiries and provide clear, helpful information Identify client needs through meaningful conversation and active listening Present Nuvant's service options and recommend appropriate next actions Schedule follow-up appointments or connect clients with specialized team members Maintain detailed and accurate records of client interactions in our CRM system Qualifications High school diploma or college degree preferred Professional, friendly communicator who enjoys client interaction Highly organized and reliable in a remote work environment Strong listening skills with a client-focused mindset Experience in sales, coordination, or customer support roles is a plus What We Offer Competitive base pay with performance bonuses and incentives Comprehensive benefits package: medical, dental, vision, 401(k), and paid time off Flexibility with structured support Opportunities for advancement with a growing company A collaborative team culture built on integrity, accountability, and success$31k-51k yearly est. Auto-Apply 49d agoGeneral Clerk II - Seasonal Remote - $18.30/hr
Serco
Remote job
Oklahoma, US Lawton, Oklahoma, US Norman, Oklahoma, US Administrative/Clerical 31954 Temporary/Term Full-Time Yes - May Consider Full Time Teleworking for this position $5 - $200000 Description & Qualifications** Description & Qualifications** If you love assisting people, making outbound phone calls with the use of a call script, and detailed record keeping, - Serco has a great opportunity for you! As a General Clerk II Seasonal, you will select appropriate methods from a wide variety of procedures and make simple adaptations and interpretations from a limited number of substantive guides, manuals and procedures. Bring your clerical and customer service skills to the team that helps the American people obtain affordable health care. Serco supports the Centers of Medicare & Medicaid Services as a prime for their Department of Health and Human Service contract which supports the Affordable Care Act. The CMS business unit is focused on providing world-class, technology-enabled support services to government organizations, helping them administer health care programs to the public. The unit delivers document processing, inbound and outbound call center support, business process design and software, application verification, and benefits determination and processing. The team delivers flexible and responsive solutions to evolving and emerging needs, a deep understanding of eligibility determination, exemptions and inconsistency processes, and knowledge of existing application processing. As a part of this 250+ member team, you will place outbound calls to consumers across the country and provide them support they need to resolve their verifications issues within the Health Insurance Marketplace. You will work closely with your supervisor and peers to deliver exceptional customer service. **As a General Clerk, you will:** + Post information to agency records and modify forms or records. + Will communicate with consumers using your English and Spanish speaking skills. + Provide telephone support. + Record and input information to internal database records. + Conduct outbound telephone calls. + Receive inbound telephone calls. + Perform data entry and retrieval and perform arithmetical computations. + Receive coaching/feedback and implement/take action to make changes as appropriate. + Participate in internal training through company Learning Management System and passing certification tests. + Adhere to service compliance requirements by completing training modules and passing annual re-certifications. + Maintain required production and quality standards as outlined by contract. + Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalate when necessary. + Effectively work in a team environment. + Demonstrate flexibility and ability to adapt to change. + Additional duties as assigned. Available schedules: + Monday - Friday - 7:45 AM-4:15 PM This position pays $18.30/Hour plus $4.93/Hour H&W. Depending on hire date, seasonal employment typically ranges from three to six months in duration. Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability. This is a temporary telecommuting position but may be required to work onsite depending on business need. However, you will need to be available to return to onsite performance of duties as directed. These procedures are required of all Serco employees. **To be successful in this role, you must have:** + High school diploma or equivalent. Education beyond high school completion may be a substitute for experience. + 6 months of relevant experience. + Ability to pass a background check and drug screen.Medical marijuana cards are not acceptable. + Strong internet connectivity + Live within the following wage determination counties: Cotton or Comanche + A defined work area in your home that is safe, reasonably quiet, free from high traffic and the location of your computer screens are secure and free from potential prying. + A private location in your home to conduct confidential phone conversations. + A home workstation is preferably connected through the CMS-provided hard wired ethernet cable. You may connect using built in Wi-Fi capability. + The ability to maintain internet connectivity consistently throughout the workday and immediately report lost connectivity. Additional desired experience and skills: + Have clerical skills including data entry, typing and outbound telephone calls. + Provide telephone support utilizing clear and effective communication skills. Prior telephone experience is desired. + Be able to use a computer including Microsoft Office Suite (Excel, Word, PowerPoint and Outlook). + Be able to multitask using two computer screens and navigating between multiple software programs. + Be able to work independently, perform as a self-started, and meet critical deadlines. + Be able to communicate effectively. + Be able to maintain confidential and sensitive information by following PII (Personal Identifiable Information) standards Military Veterans and spouses are encouraged to apply. If you are a detail-oriented person who is interested in problem solving and assisting others and are looking to join a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of this posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits - Comprehensible benefits for full-time employees (part-time members receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan that includes counseling conditions + Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards. To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .$18.3 hourly Easy Apply 3d agoRelationship Banker - Columbus, OH Area
Bank of America
Columbus, OH
Columbus, Ohio;Westerville, Ohio; Lewis Center, Ohio; Columbus, Ohio; Hilliard, Ohio; Columbus, Ohio **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. **Responsibilities:** + Executes the bank's risk culture and strives for operational excellence + Builds relationships with clients to meet financial needs + Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Grows business knowledge and network by partnering with experts in small business, lending, and investments + Manages financial center traffic, appointments, and outbound calls effectively + Drives the client experience + Manages cash responsibilities **Required Qualifications:** + Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client + Collaborates effectively to get things done, building and nurturing strong relationships + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives + Is confident in identifying solutions for new and existing clients based on their needs + Communicates effectively and confidently and is comfortable engaging all clients + Has the ability to learn and adapt to new information and technology platforms + Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) + Applies strong critical thinking and problem-solving skills to meet clients' needs + Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Efficiently manages time and capacity + Focuses on results while acting in the best interest of the client + Can be flexible to work weekends and/or extended hours as needed **Desired Qualifications:** + Experience in financial services and knowledge of financial services industry, products and solutions + One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals + Six months of cash handling experience + Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance **Skills:** + Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building + Business Development + Pipeline Management + Prospecting + Referral Identification + Referral Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.$23k-28k yearly est. 7d ago
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