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German Village Veterinary Hospital has an opportunity for a Full-Time Registered Veterinary Technician to Join Our Team! Shift Details: This is a full-time position. Clinic hours are: Monday - Thursday, 8am-7pm. Friday 8am-6pm. Saturday 8am-1pm. Sunday Closed. Compensation: $20-25/hr based on experience Our hospital provides examinations and surgical procedures for companion animals! We are located just minutes from downtown Columbus and the OSU campus. We have served these and surrounding areas as a number one choice for veterinary needs for over 50 years. Our goal at German Village Veterinary Hospital is to provide the highest quality of veterinary care. We strive to do this by treating canine or feline friends not just as a pet, but as a part of our family. We understand that every dog and cat is unique; therefore our doctors develop individual treatment plans based on each individual animal. We value clientele education in order to make sure everyone is comfortable with all procedures! We love individuals who strive to grow and learn something new each day! Job Summary: The Registered Veterinary Technician provides leadership and training to the medical support staff in the operation of a small animal facility in accordance with hospital policy and procedures and provides medical care to patients as allowed in the veterinary practice act. The Registered Veterinary Technician will be able to communicate effectively with team members and clients and have great attention to detail and organizational abilities. Responsibilities Essential Functions: The following duties and responsibilities generally reflect the expectations of this job but are not intended to be all inclusive. The essential functions include the most significant tasks and are the essence of why the role exists; removing an essential duty would fundamentally alter the role. * Maintain and uphold Core Values and Mission Statement of MVP. * Provide guidance to the support staff to assure that the shift flows well. * Mentor team members for career advancement and personal development towards goals. * Provide input to the hospital manager for 360-degree employee performance evaluations. * Provide patient care under the supervision and direction of a DVM. * Maintain excellent client communication. * Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms, and accurate information. * Review medical records, estimates or discharge instructions with clients. * Answer client's inquiries about basic animal care questions and routine procedures; handle client's medical questions with confidence and direct to veterinarians when appropriate. Additional Functions: * Provide client care for scheduling appointments, taking payments, and checking in clients. * Answer the phones in a courteous and informative way. * Provide feedback and changes to the training program. * Take part in jobs shadows or working interviews as necessary. * Take part in training as necessary. * Participate in any special cleaning duties. * Perform clinic upkeep as directed. * Perform equipment maintenance as directed. * Delegate additional cleaning duties as necessary during slow times in the absence of a supervisor. * Identify areas or items needing additional attention. * Performs other related duties as assigned. Qualifications Required Knowledge, Skills and Abilities: * Must be proficient in a variety of skills ranging from but not limited to laboratory, pharmacy, radiology, surgery, dental and nursing skills. * Ability to demonstrate patience and composure in stressful situations, and ability to handle a fast-paced environment. * Ability to stay calm and efficient during a medical crisis. * Ability to give SQ, IM and IV injections. * Knowledge of usage, dosage, and common side-effects for commonly used prescription drugs and ability to readily explain them to the clients. * Knowledge of the common anesthesia and recovery states and ability to alert veterinarians when symptoms change or when concerns arise with hospitalized patients. * Ability to properly extubate, monitor temperature and recover a patient from anesthesia. * The employee must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. * The employee must be confident around pets. Required Education and Experience: * High School Diploma or equivalent required. * State Department of Regulation Licensing required. * 1+ Years of Veterinary industry experience required. Physical Requirements: * The employee must have the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds and over 50 pounds with a coworker. * The employee must be able to endure sitting, standing and walking on hard floor surfaces for extended periods of time. * The employee must possess sufficient ambulatory skills to perform duties while in hospital environment. * The employee must be able to work in noisy work conditions with sounds from animals and equipment that can be moderately high. * The employee will be routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances. * The employee must possess the ability to hear verbal instructions, client discourse and veterinary patients. The employee must have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * The employee must have good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp and visual acuity to use a keyboard and operate equipment. Travel required: Minimal travel required, possibly for vendor visits and associate education. Reasonable Accommodations Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information. Mission Veterinary Partners (MVP) is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed to creating an inclusive environment for all team members.

Department: AccessibleNU Salary/Grade: EXS/6 About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. ANU Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. About Residential Services: Residential Services is responsible for the service delivery, operations and community building programs associated with the residence halls, and graduate apartments. Northwestern's Evanston campus is home to over 8,000 talented undergraduate students and 16,000 graduate students, more than 4,900 of whom live in Northwestern's graduate apartments, residence halls, and residential colleges. Residential Services focuses on the needs of residents and fosters the conditions for them to experience meaningful engagement, develop a sense of social belonging, help educate about and support well-being, and develop agency in the residential experience. Job Summary: This position is responsible for administering, assessing, and determining housing disability accommodations at Northwestern University. The Housing Access Coordinator position has a dual report to the Associate Director of AccessibleNU and the Director of Operations and Services in Residential Services at the Evanston campus. Primary work in ANU includes accommodation determination and coordination for housing and dining disability accommodation requests. On an as-needed basis and outside of peak periods within Residential Services (i.e. Returning Student Room Selection, new student housing assignments, etc.), this role contributes to the ANU team through classroom accommodation coordination (i.e. accommodation determination and intakes) and assists with front desk and testing services operations. Daily functions for Residential Services include coordination of requests for housing and dining exceptions, communicating with stakeholders, managing student information, and generating data to inform decision-making. Reporting under the Division of Student Affairs, the position serves as a campus expert on student related matters regarding accommodations, equal access, and disability and makes compliance-based decisions on behalf of the University. This role provides ongoing leadership to offer services and programs which advance the educational mission of the University and Division of Student Affairs including developing, recommending, and implementing policies and procedures that recognizes disability as an essential aspect of our campus. This position also ensures compliance with federal, state, and local disability regulations, including the Americans with Disabilities Act and the Fair Housing Act. Pay: The salary range for the Housing Access Coordinator position is $68,500 - $70,000 annually, depending on experience, skills, and internal equity. Principal Accountabilities: Disability-Related Accommodation and Exemption Management 70% * Evaluates requests for disability housing and dining accommodations and provides ongoing accommodation support for students. * Participate in regular Case Review meetings with Accessible NU for high level requests. * Interprets disability documentation provided by students including medical, educational, and/or psychological assessments. Conducts intake interviews with students to gather additional information to determine reasonable accommodations. * Ensures accommodation determinations align with the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant case law and legal guidance, and University policies and procedures. * Create, maintain, and provide education on housing disability accommodation processes and policies. Serves as main point of contact for housing and dining accommodation requests. * Generates creative and practical solutions to address current and emerging accommodation needs. * Uses office database (AIM) to maintain student files including sending accommodation emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the accommodation process. * Engages with University personnel via the interactive process to assist with implementation of complex accommodations (e.g. residence hall modifications, emotional support and service animals, temporary injuries, housing reassignments, flexibility with attendance and deadlines, etc.) * Provides leadership, prompt support, and facilitates conversations with students, guardians, and University personnel when accommodation questions and issues arise. Non-Disability Accommodation and Exemption Management 15% * Manage process for residency requirement/dining exception requests and collaborate with Residential Services to facilitate decision-making process with campus partners for requests not connected to disability related accommodations (e.g. family situations, financial circumstances, religious observances, etc.). * Uses office database to maintain student files including sending emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the exceptions process. * Liaise between Residential Services and campus partners. * Create, collect, and track data related to number and type of requests. * Create annual report of all accommodation and exception requests. Special Assignments 5% * Participates in developing and implementing strategic planning goals, objectives, and assessments. * On an as-needed basis and outside of peak periods within Residential Services, performs ANU back-up functions such as front desk duties and test proctoring/coordinating. * Assists the ANU Associate Director of Evanston and the Residential Services Director of Operations and Services with overall unit functional areas. University and Community Resource 5% * Provides consultation services, information sessions to students and guardians, in-service trainings, workshops, events, orientations, and programming to University constituents, local and state communities with respect to definitions, perspectives, implications, applications of professional research, state and federal laws, the transition to post-secondary education, etc. * Develop and disseminate educational/informational materials and presentations for faculty, staff, students, and guardians to promote Residential Services and AccessibleNU. * Participates in or leads AccessibleNU, Residential Services, or University based working groups, committees, events, or other division-wide activities. Professional Development 5% * Attends and presents at local conferences, workshops, training sessions, and/or professional organizational meetings. * Stays abreast of current research in the field by reviewing publications, journals, technical information, etc. * Summarizes and synthesizes new information to exchange with colleagues either in a written or an oral manner. * Anticipates future needs and trends of post-secondary disability issues. Minimum Qualifications: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Minimum of one (1) year related experience in the post-secondary environment, working directly with students with various disabilities; similar experience with students outside the post-secondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, FHA, Section 504 and 508 of the Rehabilitation Act and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. * Demonstrated experience working effectively with a variety of populations. Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Prior work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Prior Residential Services experience * Proven conflict mediation skills * Adaptability and sensitivity to changing times Minimum Competencies: * Ability to problem solve, collaborate, and negotiate in various situations * Highly developed facilitation skills to foster a safe space for students to share accommodation needs * Highly developed communication skills to foster collaborative partnerships with faculty * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom access, and the legal aspects involved * Ability to work both independently and in team settings * Proven skills in creating and building processes, procedures, and workflow Preferred Competencies: * Knowledge of learning styles and Universal Design for Learning Working Conditions: * The Housing Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: If local to the Chicagoland area, this position will be required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1

Blytheco is looking for an accomplished, driven ERP sales professional with a flair for consultative sales and a demonstrated history of success. Our Business Solutions Manager (ERP Software Sales) will utilize their extensive sales experience and in-depth ERP knowledge to become a champion of our brand, solutions, and services. By leveraging their amazing attributes, our reputation as an industry leader, and our robust solutions portfolio to differentiate Blytheco in the marketplace, this ambitious sales professional will blaze a trail of incredible sales victories that lead to a pathway of career growth and enrichment. If you're ready to realize your full potential as a sales professional and business strategist, join Blytheco on our journey to transform business across the nation with our innovative software solutions. The Role In this quota carrying role, our Business Solutions Manager will lead the charge to drive net new sales of our core ERP solutions by using a creative, business savvy consultative sales approach. Using your well-honed hunting skills, you will identify and meet with prospective clients, explore and uncover their business needs and eloquently demonstrate how our ERP solutions will bring long-lasting benefits to their organizations. Acting as a business leader, you will manage your own book of business using your extensive ERP knowledge, exceptional communication skills and consultative approach to exceed sales goals. Essential Responsibilities Driving sales activities of new ERP software sales, enhancements, professional services and custom development by collaborating with cross-divisional team members to deliver thought-provoking, strategic solutions that thoroughly address the needs of our clients Providing thoughtful guidance and support to prospective clients by developing trusted advisory partnerships with C-level executives and decision-makers Conducting in-depth discovery meetings targeted at understanding, capturing and identifying the complex business requirements as well as operational objectives of the client Skillfully negotiating mutually beneficial sales agreements which result in winning outcomes for our clients and closed opportunities for Blytheco Acting as an internal project manager to ensure aspects of the pre-sales process remain on track Ensuring reporting, documentation and forecasting are timely, accurate and complete Maintaining a close overall focus on client satisfaction, quality of service and profitability related to the solutions purchase process and ensuring prospective clients receive a world class experience A Day in the Life of our Business Solutions Manager Prospecting, as needed, to uncover and develop prospective sales opportunities, leveraging influencers, industry contacts, trade show leads, etc. Reaching out to prospective clients by phone, email, or in person; diligently following up on leads and scheduling appointments Coordinating and attending in-person meetings with potential clients on a local, regional, and national level Developing partner relationships with software referral providers and technology firms Producing professional, timely, and thorough discovery notes to facilitate accurate creation of Statements of Work (SOW's) Tracking and reporting of daily activities; capturing and updating information in Acumatica CRM Delivering weekly sales updates to internal stakeholders and executives Proactive planning and alignment to ensure consistent achievement of all monthly, quarterly, and annual sales goals Role Requirements Skills and Experience 3+ years of midmarket ERP software sales experience in a true outside sales capacity Familiarity and experience with project management tools and methodologies Strong business acumen and understanding of business processes Working knowledge of MS Office, Outlook, and proficiency with CRM tools Exceptional verbal and written communication skills; professional presence and demeanor Remarkable organizational, time management, communication, and listening skills required Ability to function in collaborative, team-oriented matrix environment and build strong relationships with managers, co-workers, clients, vendors, and internal customers Ability to travel locally, regionally, and nationally, as required Attributes Coachability/Growth Mindset Humble Confidence Competitive Spirit and Sense of Urgency Ability to uncover and drive ERP business impact, not just features Benefits & Perks: We recognize that our success begins and ends with our valued team members, so we pay it forward by offering a comprehensive lineup of benefits & perks that promote health & wellness, work/life harmony and peace of mind. Competitive compensation plan (Total Targeted Annual Compensation Range $130K-$180K+) Medical, dental, vision coverage Company-paid life insurance Options for additional insurance coverages 401(k) Plan Paid Time Off accruals Company Paid Holidays Work from home opportunity Tuition reimbursement and continuous learning opportunities Employee Recognition and Leadership Programs Annual Company Conference - “Quest for Excellence” Employee Referral Bonus Program Opportunities to give back to the community by participating in Blytheco's humanitarian support efforts Our award-winning culture That incredible feeling of satisfaction that comes from knowing that what you do truly does make a difference! About Blytheco Blytheco is the transformation partner of choice, providing business software, consultation, implementation services, education and support. Our focus is creating successful client experiences and positive outcomes. For over 40 years, Blytheco has guided business transformation through thoughtful decisions, trusted relationships and a focus on client success, all with emphasis on delivering elegant software solutions. We've even won a few employee-centric awards along the way, like being voted one of the Best Places to Work, Top Places to Work and an Inc. Best Workplace!

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Qualifications Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred. Exemption Status Nonexempt Compensation Detail $22.83 - $32.71 / hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Rotating schedules Monday-Friday 6:30 am -5:00 pm. 8-hour shifts. On-site in Rochester, MN. Weekend Schedule Minimal on-call rotation (on-call work will be performed remotely.) International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Brianna Hanna

Overview West Jefferson Animal Hospital, located in West Jefferson, OH is seeking a Full Time Veterinary Assistant to join our amazing team and beautifully remodeled hospital! Compensation: $16-$20/hr based on experience Location: 121 E Main St, West Jefferson, OH 43162 Schedule: Full time or part time options- WEEKEND SHIFTS!: Saturday and Sunday 12 hr. shifts. * Full time position would require 1 GP shift through the week. * Part time would be no GP during the week * Ideally we are looking for a full time VA for GP & UC (every other weekend UC) About: At West Jefferson Animal Hospital, you will be a part of a talented team that focuses on gold standard medicine. We know the importance of a strong support staff and at West Jefferson, we offer a DVM to tech ratio of 3:1 that uses power scheduling and scribenote for maximum efficiency. West Jefferson Animal Hospital is a full-service animal hospital, that offers a wide range of veterinary services that include preventative medicine, hospitalization, surgery and dentistry. Team Culture: Were not just a workplace, we're a family! If you are looking for a place to call home, West Jefferson is the place for you. At West Jefferson we have an extremely strong team culture. We have staff that have been with us for years that commute from all over, some driving over an hour each day. Reasons to join: * Large and highly skilled team of Registered Vet Technicians, Vet Assistants and Client Service Representatives to assist our doctor team across all areas of medicine * Excellent team culture and longevity * Well-established clientele with fantastic community reputation Benefits: * Holiday pay * CE allowance & professional development opportunities * Uniform allowance * Paid Time Off * Discounted Veterinary Care YOUR HEALTH - COVERED. * Health Insurance * Dental Insurance * Vision Insurance * Critical Illness Insurance * Mental Health Counseling * Hospital Indemnity Insurance * Life & Accident Insurance * Long & Short-term Disability Insurance * Teledoc - FREE doctor access 24/7 ️ YOUR FAMILY - COVERED. * Caring for Elderly Family * Returning to Work After a Baby * Divorce * Moving to a New Community * Grieving for a Lost Loved One * Military Family Matters * Job Relocation * Buying or Selling a Home YOUR FINANCES - COVERED. * Dependent Care Flexible Spending Account * Budgeting and Financial Guidance * Retirement Planning * Will and Testament Planning * Tax Issues * Identify Theft Recovery * Legal Counseling * Teammate Assistance Program * Teammate Referral Program Job Summary: The Veterinary Assistant aids and supports the medical support team in the operation of an animal facility in accordance with Mission Pet Health (MPH) hospital policy and procedures. The Veterinary Assistant also provides medical care to patients as allowed in the veterinary practice act. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MPH. * Assist in all daily duties for clinic care. * Participate in any special cleaning duties. * Provide client care by scheduling appointments, taking payments, and check-ins. * Maintain excellent client communication. * Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms, and accurate information. * Review medical records, estimates or discharge instructions with clients.Answer the phones in a courteous and informative way. * Provide patient care under the direction of a DVM. * Perform clinic upkeep as directed. * Perform equipment maintenance as directed. * Performs other related duties as assigned. Qualifications Required Knowledge, Skills and Abilities: * Must be proficient in a variety of skills ranging from but not limited to laboratory, pharmacy, radiology, surgery, dental and nursing skills. * Ability to demonstrate patience and composure in stressful situations, and ability to handle a fast pacedenvironment. * Ability to stay calm and efficient during a medical crisis. * The employee must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the dutiesproficiently. * The employee must also be confident around pets. Required Education and Experience: * High School Diploma or equivalent required. Physical Requirements: * The employee must have the ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds. * The employee must be able to endure sitting, standing, and walking on hard floor surfaces for extended periods of time. * The employee must be Able to work in noisy work conditions with sounds from animals and equipment that can be moderately high. * The employee will be routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards, and medication/controlled substances. * The employee must possess sufficient ambulatory skills to perform duties while in hospital environment.The employee must have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * The employee must have good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp and visual acuity to use a keyboard and operate equipment. We put people first and never compromise on our values. Apply today for immediate consideration! Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information. Mission Pet Health (MPH) is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed tocreating an inclusive environment for all employees.

Campus Disability Resource Center Job #553225 At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #553225) Administrative Support Coordinator I, Office Coordinator, Salary Range: $4047-$5896 per month (Step 1-20). Hiring Range: $4047- $4211 per month (Step 1-3). Step placement will be determined based on relevant qualifications and professional experience. This is a full-time, benefited, non-exempt, 12-month pay plan, permanent position with a one-year probationary period in Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at ********************************************* Position Summary: Under the lead work direction of the ADA/504 Coordinator, this position is to provide administrative support functions for accommodation implementation and day-to-day operations in the Campus Disability Resource Center (CDRC). The position communicates general knowledge of reasonable accommodations to students, staff, faculty, and community members. Coordinates the implementation of several accommodation service programs including note taking technology services, Academic Assistants, and Deaf and hard of hearing services. Responsible for hiring, training and supervising student staff including Peer Technology Assistants, Academic Assistants, and Student Office Assistants. Day-to-day work is performed independently under general supervision and with a high degree of adherence to confidentiality standards around disability and accommodations. This is an in person, on campus position with remote work flexibility. Remote work eligibility and hours to be determined based on departmental needs and employee execution. Key Responsibilities: Coordination of student accommodations include: * Coordinating with ASL Interpreter(s) to schedule Deaf and Hard of Hearing services including ASL interpreting and/or Real-time captioning/CART services. * Coordinating with Facilities Management to ensure appropriate furniture is provided in classrooms as needed. * Processes and reviewing confidential student documents - initial disability documentation and correspondence throughout the accommodation process. * Process student assistive technology (AT) agreements. * Preparing and maintaining various word processing and spreadsheet applications in relation to student accommodations. Office operations: Interacting with a variety to campus and community constituents including: working with students, faculty, and staff to assist them. Build campus relationships to expedite work and projects and to help resolve a wide range of problems. Monitoring and distributing department email, greeting visitors, and scheduling appointments. Updates new Business Practice Guides (BPGs) in coordination with CDRC staff members, as needed. Operation and upkeep of office machines/equipment consisting of computers, printers, copy machines, tablets, etc. Attends and contributes to staff meetings and divisional meetings. Student assistant coordination: * Recruiting, hiring, training, scheduling, supervising, and evaluating 5-7+ part-time student employees who provide reception duties, peer technology assistance, and classroom assistance. * Coordinating, scheduling, and training Student Office Assistants, Peer Technology Assistants (PTA), and Academic Assistants. * Coordinating work and special projects. * Process, complete and submit for approval student assistant (SA) and Federal Work Study (FWS) payroll forms to financial coordinator. Knowledge, Skills, and Abilities Associated with this Position Include: * Experience to be fully functional in all technical aspects of work assignments. * Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. * Thorough knowledge of English grammar, punctuation, and spelling. * Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. * Ability to independently handle multiple work unit priorities and projects. * Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. * Working knowledge of budget policies and procedures. * Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. * Ability to draft and compose correspondence and standard reports. * Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. * Ability to learn, interpret independently, and apply a variety of complex policies and procedures: Americans with Disabilities Act, and its Amendments, and Section 504 of the Rehabilitation Act of 1973. * Ability to identify deviations from applicable policies. * Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. * Ability to communicate effectively with a variety of individuals * Ability to actively problem solving with effective interpersonal skills. * Ability to perform work with impeccable accuracy and attention to detail. * Ability to provide lead direction to student assistants. * Demonstrate abilities to interpret and apply established rules and regulations. * Demonstrate the ability to manage sensitive and confidential information in a responsible manner and the ability to maintain confidentiality, and exercise judgment and discretion appropriately. * Ability to establish and maintain a comfortable, cooperative working environment with a diverse community including coworkers, faculty, staff, students and visitors to the campus. * Speak and write effectively and draft preliminary and final forms of memoranda, and brochures, etc., and other reports. Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with two years of related office work experience. Preferred Qualifications: * 2 or more years of progressive office experience in higher education. * Some knowledge of the Americans with Disabilities Act, and its Amendments, and Section 504 of the Rehabilitation Act of 1973. * Experience working with individuals with disabilities in higher education. * Some knowledge of accommodations and services appropriate for individuals who are deaf or hard of hearing. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: * Letter of Interest * Resume or Curriculum Vitae * Contact information for at least three professional references Application Deadline: The deadline to submit application materials is 11:55 p.m. on December 17th, 2025. Any inquiries about this recruitment can be directed to ******************** or Cal Poly Humboldt's Human Resources Office at **************. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. This position is telecommute eligible; work on-site as scheduled or as requested and telecommute as scheduled. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to ***************. Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: [1035] Publication Date: [12/03/2025] Advertised: Dec 03 2025 Pacific Standard Time Applications close: Dec 17 2025 Pacific Standard Time

Job Details Fully Remote Full Time ExecutiveDescription ***This is a remote role from Utah. Only candidates based in Utah will be considered. *** As an Executive Assistant for Bamboo Insurance, you will play a pivotal role in supporting the CEO and ensuring the efficient operation of the company's executive office. This role combines administrative and personal assistant responsibilities, requiring strong organizational skills, attention to detail, and the ability to handle a wide range of tasks. This position offers the opportunity to work closely with the CEO of Bamboo Insurance, providing valuable support in a dynamic and growing insurance company. The successful candidate will play a crucial role in helping the CEO manage their responsibilities and ensure the smooth functioning of the executive office. Duties/Responsibilities: · Executive Support: - Act as the primary point of contact for the CEO, managing their calendar, travel, scheduling appointments, and arranging meetings. - Prepare and edit correspondence, reports, and presentations for the CEO. - Screen and prioritize incoming requests for the CEO, ensuring that important matters are addressed promptly. - Assist in preparing for meetings, including gathering relevant documents and information. · Personal Assistant Support - Assist the CEO with select personal tasks to ensure they can focus on strategic business matters, including managing personal appointments, reservations, and scheduling. - Handle occasional personal errands such as gift purchasing, shipping, or event preparation. - Support planning and coordination of personal travel, including occasional family arrangements and special events. - Manage select personal expenses and track reimbursements where needed. - Maintain discretion and confidentiality in handling personal matters at all times. · Travel Arrangements: - Arrange travel itineraries, flights, accommodations, and transportation for the CEO. - Handle travel-related expenses, reimbursements, and expense reporting. · Communication and Coordination: - Serve as a liaison between the CEO and other team members, departments, and external stakeholders. - Coordinate and communicate information effectively within the organization. · Confidentiality: - Handle sensitive information and maintain strict confidentiality. · Other duties as assigned. Required Skills/Abilities: · Exceptional organizational and time-management skills. · Strong written and verbal communication abilities. · Discretion and the ability to handle confidential information. · Excellent problem-solving skills and a proactive mindset. · Strong interpersonal skills and the ability to work effectively with individuals at all levels. · Flexibility and adaptability to handle a dynamic and fast-paced work environment. · Ability to establish rapport, credibility, trust, and positive relationships with various stakeholders both internally and externally, including those working remotely. · Ability to effectively plan and prioritize work activities. · Attention to detail in work product. Required Education and Experience: · Bachelor's degree or equivalent work experience. · At least 3 years' related experience required. · Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software. · Proven experience as an executive assistant or office manager, preferable in a corporate setting. Preferred Requirements: · Five or more years of related experience. · Experience working in the insurance industry is a plus. Physical Requirements: · Prolonged periods of sitting at a desk and working on a computer. Salary: Starting at $70,000 annually. Candidate's skills, experience and abilities will be taken into consideration for final offer. Bamboo is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Healthmap's Clinical Services Wellness Coach interacts with members to address care needs, promote wellness, mitigate social determinants of health and improve overall health outcomes. The Wellness Coach will focus on Education, Special Programs and Assessments as part of a Care Team that includes nurses, social workers, and dietitians. This role will manage their caseload through a variety of communications platforms and is responsible for providing exceptional customer service that encourages progress toward healthier habits. We are looking for candidates located in PST or MST time zone. Responsibilities * Connect with members to develop and support health care. Identifying and addressing barriers and solutions like medication reminders, scheduling appointments, and direction towards community-based support programs, etc. * Establish trusting, supportive, and collaborative relationships with members and their caregivers to guides access to resources that allow strengths to be leveraged for positive change * Meet with team to review set goals and address targets established by the department and Service Level Agreements * Collect and document relevant member demographics and healthcare information and ensure accuracy in the Employee Health Record (EHR) system * Answer inbound and outbound calls from members, providers, and other resources to support company objectives * Conduct a minimum of outreach calls a day to a targeted list of eligible patients to describe the benefits of Healthmap Kidney Health Management program and enroll * Receive inbound self-referral member calls to enroll in Healthmap's KHM program * Engage with members so they understand and are comfortable with the terms of care, following internal scripting and/or talking points to respond to resistance with professional courtesy * Report complaints and identify potential corrective and preventative actions to solve issues where possible, some issues may require escalation based on established procedures * Perform other duties as assigned Requirements * Associate's degree in relevant field. Equivalent experience with specific certification may be considered in lieu of education * 2 years' experience working in healthcare with individuals preferably with chronic diseases and/or behavioral health needs * Experience in managed care, physician office, or account management preferred * Experience working with Medicare, Medicaid, preferred * Previous experience working in a metrics-driven environment, preferred * Must reside in PST/MST time zones * Bilingual Spanish/English preferred Skills * Ability to problem-solve and execute initiatives * Excellent verbal and written communication skills * Ability to manage multiple priorities * Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint No Travel #LI-Remote

Summary: The Community Health Worker - Infant Mortality will primarily be assisting patients with the social determinants of health within our clinic. This CHW position will focus primarily on assisting pregnant and post-partum women with an emphasis on decreasing infant mortality. The position will assist patients through a variety of methods, including clinic visits, phone visits, and home visits. CHW's will work closely with medical providers, staff, and other agencies to improve patient care and outcomes. Reports to: Women's Health Program Manager Manages: No Dress Requirement: Business Casual Work Schedule: Monday through Friday during standard business hours Times are subject to change due to business necessity Non-Exempt Requirements: * Any combination of 3 years health/social services experience and/or education * Verifiable good driving record and reliable transportation * Background check and fingerprinting * Bilingual (Spanish/Somali/Nepali) encouraged to apply Key Responsibilities: * Help to address patient social needs through phone visits, in person visits, and home visits. Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible. * Follow-up with patients about health management/care plans with both patients and providers. Help patients understand their plan of care. * Call patients who miss appointments or are due for needed medical care to get them into the clinic for needed care. * Link patient to resources to help in management of chronic health conditions as needed. * Help patients with insurance application and track completion. * Document activities, service plans, and results in an effective manner while adhering to the policies and procedures in place * Work collaboratively and effectively within a team * Establish positive, supportive relationships with participants and provide feedback * Facilitate communication and coordinate services between providers * Motivate patients to be active, engaged participants in their health * Effectively work with people (staff, clients, doctors, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions * Build and maintain positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors and office staff * Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program; volunteer resources and the practices associated with using volunteers, operations, functions, policies and procedures associated with the department or program area, procedures and resources available to handle new, unusual or different situations * If bilingual, provide interpretation for patients. * Other duties as assigned Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position: * Mobility = ability to easily move without assistance * Bending = occasional bending from the waist and knees * Reaching = occasional reaching no higher than normal arm stretch * Lifting/Carry = ability to lift and carry a normal stack of documents and/or files * Pushing/Pulling = ability to push or pull a normal office environment * Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly * Hearing = ability to accurately hear and react to the normal tone of a person's voice * Visual = ability to safely and accurately see and react to factors and objects in a normal setting * Speaking = ability to pronounce words clearly to be understood by another individual

Healthcare Scheduling, Connection Advisor Associate (Remote), Bilingual Spanish (251409) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY:The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment.We are currently seeking a Connection Advisor Associate, Spanish to join our Connection Center team. This Full-Time role (80 hours per pay period) will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus.Purpose of this position: Under general supervision, the Connection Advisor Associate serves as the first point of contact for incoming calls to the Connection Center. This role is responsible for meeting caller needs by confirming and updating patient demographic and insurance information, scheduling or modifying appointments, and documenting interactions using call center and electronic health record systems. The associate also responds to inquiries, troubleshoots basic issues, and provides accurate information while maintaining professionalism and composure in a fast-paced, high-volume environment.RESPONSIBILITIES:Answers assigned calls; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters, and takes messages Schedules, cancels, and reschedules appointments for patients/callers following standard work and departmental policies and procedures Obtains and accurately captures demographic and emergency contact information and patient's health insurance information provided by the patient or caller Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures Assists with shadowing and mentoring newly onboarded Connection Advisor Associate team members Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices Completes all work assignments within the time allowed Requests and processes payments for co-pays, pre-pays, and outstanding balances Meets all key performance and call quality standards Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed Performs other duties as assigned, but only after appropriate training QUALIFICATIONS:Minimum Qualifications: High School Diploma One year data look-up/data entry experience Two years' experience in customer service involving complex analytical problem-solving skills One year's experience in a call center with an emphasis in customer service/medical industry One year of remote work experience Bilingual Spanish -OR- An approved equivalent combination of education and experience Preferred Qualifications: One year of post-secondary education Healthcare Call Center experience Patient registration experience Knowledge/ Skills/ Abilities: Excellent organizational, analytical, critical thinking, and written and verbal communication skills Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds Ability to work in a team environment as well as independently Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones Basic knowledge of medical terminology and health insurance Ability to work in a fast-paced, highly structured, and continually changing environment High level of attention to detail Active listening skills Ability to work independently and remotely Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: Connection CenterPrimary Location: MN-Minneapolis-Downtown CampusStandard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: UnionMin:$21.35Max: $24.82 Job Posting: Oct-09-2025

Responsibilities Build and maintain client relationships aimed at client retention; manage new client implementation process, coordinate, and direct client activities with other team members and assist as necessary Maintain client paper files and electronic data files in a timely manner; compile quarterly asset values for billing, journals, transfers, invoicing, annuity fees, commission fees and collection consulting fees Responsible for the day-to-day administrative duties of the office, including but not limited to coordinating and scheduling appointments, marketing, accounts payables, receivables, supporting receptionist as needed Understand the client's overall business needs and help identify value-added services that Mariner Wealth Advisors can provide Review activities within the job scope for sufficient controls to prevent errors, fraud and misstatements of financial results Attend and participate in learning opportunities through client service associate meetings and internal resources made available through compliance, practice management, etc. Perform other duties as assigned Qualifications High school diploma required; bachelor's degree preferred Financial services experience or applicable internship experience Wealth management experience a plus Skills and Knowledge Strong PC proficiency with MS Office Suite, CRM (Salesforce, Redtail, etc.) Experience with eMoney a plus Positive attitude toward client relations to provide exceptional, proactive client service Demonstrated ability to manage multiple tasks and maintain the necessary attention to detail Strong verbal and written communication skills are essential to effective client relationships Highly organized with strong analytical skills Able to work in a team environment We welcome your interest in being a part of our firm. We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community. We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals. We offer an innovative workplace and a culture that fosters camaraderie, teamwork and work-life balance. Our compensation reflects the cost of talent across multiple US geographic markets. The base pay for this position across all US geographic markets ranges from $47,000.00/year to $78,000.00/year. Pay is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Eligibility to participate in an incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. Roles may also be eligible for additional compensation and/or benefits. #LI-MK1 EOE M/F/D/V

Aurio is a technology-based enterprise development company focused on disruptive healthcare ideas, world class sales, meaningful marketing, and innovative business strategy solutions. We make it easy to grow, optimize, support, and scale your business. Aurio is a holding company encompassing Sales Honey, Aurio Growth, and Zillspace. Our success is measured by our clients' success and impact. By deploying a combination of healthcare solutions, management consulting, and business process outsourcing through technology and integrated human capital, we are able to accelerate strategy delivery and observe real-time outcomes. Data-informed decisions are better decisions. We are healthcare scientists, business scientists, and big thinkers with a passion for creating innovative strategies to improve the quality of business support and scale. Whether you are looking to deliver innovative healthcare, scale your business, or optimize your current capabilities, we can be your strategic partner. We take pride inbuilding long-term relationships with our partners. By working together, we can streamline your business's scale and impact. If you are dedicated to helping others, believe in the highest level of service, embody integrity and are committed to your success, let's connect! Take a look at the open position below: Sales Development Representative: Research and compile data of Providers' offices, Pharmacies, clinics and other medical facilities to identify eligible-potential clients. Conduct outbound calls to validate potential client eligibility. Scheduling appointments with target Pharmacies, Doctors, clinics and pharmacy partner accounts. Communicate with sales team peers and upper management to conduct subsequent client sales meetings. Build, Maintain, and retain successful client relationships Properly educate clients on the Aurio' competitive advantage via demonstrating how their business can reach their goals. Ensuring Customers are satisfied with necessary support to meet their needs. Meeting or exceeding all performance goals, on a consistent basis. Thoroughly and accurately recording all sales information into System. Additional skills Strong knowledge of Microsoft 365, Zoom, understanding of CRM/ATS systems 1-2 year of experience in similar field Bachelor's degree or demonstrated sales/pharmaceutical, Biomed, or Biology background preferred Perks Work from home Startup culture Base salary + 0 cap commission Company events and outings Compensation incentive contests Constant innovation and growth potential

Our Story: Every interaction should be without problems and friction. To help us to keep giving our clients the outstanding service they have come to expect, we are looking to add a customer-oriented, meticulous Appointment Scheduler to our team. Our perfect applicant is someone who enjoys helping people, is very organized, and is looking for a remote job where they may work from anywhere! Coordinating the schedules of clients and team members as well as booking and scheduling appointments falls to the Appointment Scheduler. You will be very important in making sure our team keeps on target and that our clients have a flawless experience. Significant Purposes: Help team members and customers with appointments, conference scheduling and confirmation of activities including meetings. Manage a lot of appointments requested using several online scheduling systems, email, and phone calls. Maintaining current calendars helps one to have exact schedules free of issues. Remind customers of their appointments and succinctly and clearly explain their details. Manage any planned events' adjustments, cancellements, or rescheduling with skill and efficiency. Respond fast to consumer questions and address any problems they might have to provide exceptional service. Track your appointments to ensure none are double scheduled or forgotten. Help to coordinate appointment scheduling generally. Try to foresee challenges and suggest fixes to raise output. Requirements include: To apply, candidates have to be permanent residents or legal U.S. citizens. shows extraordinary diligence and organization. Excellent writing and speaking skills. Knowledgeable with Microsoft Office and scheduling tools; knowledge with [specific tools/software] would be beneficial. Ability to manage several tasks concurrently in a demanding environment. Able of working remotely and alone. Having past knowledge with scheduling or customer service is beneficial but not required. Services Provided: Work from any location at flexible hours. Competitive salaries and benefits. Possibility of professional development. a team culture marked by mutual support and cooperation all around. Method of Application: Are you ready to oversee our booking process? Please send a cover letter and a résumé detailing your credentials if you are considering the post of Appointment Scheduler. Your interesting addition to our team would be fantastic!

Real Estate Virtual Assistant/Property Listing Coordinator Evolution Sports Group is a rapidly growing real estate company that specializes in buying, selling, and managing properties. We are a team of dedicated professionals who are passionate about providing exceptional service to our clients. As a virtual company, we are committed to utilizing the latest technology and strategies to stay ahead in the ever-evolving real estate market. Job Overview: We are seeking a highly organized and detail-oriented Real Estate Virtual Assistant/Property Listing Coordinator to join our team. This is a full-time, remote position that requires a self-motivated individual with excellent communication skills and the ability to work independently. Responsibilities: - Manage and maintain property listings on various real estate platforms, including but not limited to MLS, Zillow, and Trulia - Coordinate with agents and clients to gather necessary information and materials for property listings - Create and edit listing descriptions, photos, and videos to showcase properties in the best possible light - Monitor and respond to inquiries and leads from potential buyers and renters - Schedule and coordinate property showings and open houses - Assist with the preparation of contracts, leases, and other legal documents - Conduct market research and analysis to assist with pricing and marketing strategies - Provide administrative support to agents, including scheduling appointments, managing calendars, and organizing documents - Collaborate with the marketing team to create and implement effective marketing campaigns for properties - Stay up-to-date with real estate market trends and industry best practices Qualifications: - Minimum of 2 years of experience in real estate, preferably as a listing coordinator or virtual assistant - Strong understanding of the real estate market and industry - Proficient in Microsoft Office and various real estate platforms - Excellent communication and interpersonal skills - Highly organized and detail-oriented - Ability to work independently and manage multiple tasks simultaneously - Familiarity with virtual communication tools such as Zoom and Slack - Bachelor's degree in business, real estate, or a related field (preferred) If you are a driven and dedicated individual with a passion for real estate, we want to hear from you! Apply now to join our dynamic team at Evolution Sports Group.

**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Service Specialist- Operations serves as an ambassador of the practice and interacts with a variety of individuals via telephone, website, email and in person. Service Specialist is responsible for responding to patient inquiries, actively promoting services, scheduling appointments, patient registration, check-in/check-out, rooming, desk/clerical functions, and supporting patient needs. Actively serves as a direct contact or resource to patients and guests. This position will require the ability to participate in an on-call rotation. Responsible for organizing, assembling, and arranging resources to address patient inquiries, solving problems, and responding to immediate operational issues as they arise. Performs service recovery when needed and escalates patient concerns appropriately. Responsible for understanding and promoting Operations and assisting patients with establishing an ongoing relationship with Mayo Clinic. May function as an International Service Specialist or general Service Specialist. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. **Qualifications** Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, appointment scheduler or service industry OR Successful completion of a college diploma program and 4 years of customer service experience required, such as administrative, physician's office, appointment scheduler or service industry. Candidates must attach a full listing of education completed beyond High School Diploma/GED. Include the name of program and if this was a certificate, diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred. Fluency in Arabic and/or another language used frequently by Mayo patients is preferred for Service Specialist functioning in International Center. Must be able to work independently, have strong organizational skills, be able to handle multiple demands simultaneously and possess good attention to detail. Excels in both written and verbal communication. Demonstrated computer experience with advanced proficiency in Microsoft Office, including Microsoft Word and Excel. Experience with patient scheduling, registration systems, and customer relationship management system is highly desirable. Demonstrated analytical and problem-solving skills. Ability to work independently as well as in a team, multi-task and prioritize work load. Must possess superior interpersonal and customer service skills which contribute to a cooperative and productive atmosphere and patient experience. Conveys an impression which reflects favorably upon Operations. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. Previous Mayo Clinic experience strongly preferred. **Exemption Status** Nonexempt **Compensation Detail** $22.83 - $32.71 / hour **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Rotating schedules Monday-Friday 6:30 am -5:00 pm. 8-hour shifts. On-site in Rochester, MN. **Weekend Schedule** Minimal on-call rotation (on-call work will be performed remotely.) **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Brianna Hanna **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

at Zócalo Health Work from Home (Riverside) (Full Time) Compensation: $29.00 - $31.00 per hour About Us Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente . Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life. Our mission is to improve the lives of our communities-communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings. We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve. We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve. Role Description Our care model is designed to meet members wherever they are-whether in their homes, online or in their community. Community Health Workers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving patient engagement and access to care. Zócalo Health is looking for a Community Health Worker to work directly with our patients to help them navigate their health and social needs. You will work with an assigned panel of members dealing with unmet social needs and numerous health conditions. You will educate patients on disease prevention and healthy behaviors, coordinate comprehensive care by scheduling appointments and facilitating follow-ups, and address social determinants of health by connecting patients with essential community resources. Your work enhances patient advocacy and satisfaction and reduces healthcare costs by preventing unnecessary hospital visits. You will also help organize community events and gather valuable health data, ensuring our care model is responsive to the community's needs, promoting overall health equity and better outcomes for our members. This position reports to the Community Health Worker Manager. You will work primarily in your community, with some work-from-home responsibilities. The Community Health Worker will contribute in the following ways: Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients. Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake. Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing. Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning. Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs. Document all patient and care team interactions across multiple systems and tools. Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations. Provide culturally and linguistically appropriate health education and information. Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care. Support individualized goal setting using motivational interviewing. Conduct individual social needs assessments. Provide social support by listening to patient concerns and referring to appropriate support resources. Attend and participate in community events as a Zócalo Health representative. Coordinate internal clinical services. Qualifications Language/Culture Fluency (verbal and written) in English and Spanish. Knowledgeable of Latino customs and cultural norms (preferred) Education High school diploma or GED (minimum). Licenses/Certifications (CA only) Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR- Demonstration of 2,000+ hours of CHW work (paid or volunteer) in the past three years and willingness to obtain a Community Health Worker certification within 18 months of hire date Experience 1-3 years healthcare experience or healthcare navigation within the community. 2 - 5 years of community work, advocacy, engagement, or organizing. Previous working experience in related jobs (health promotion, project coordination, social research, administration). Familiarity with Google workspace. (preferred) Past experience documenting in an EHR. (preferred) Training in motivational interviewing. (preferred) Complementary competencies and skills Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks. Team player who builds effective working relationships. Ability to train others. Well-known in and have strong ties to the local Latino community. (preferred) Well versed in local resources to support SDOH needs. (preferred) COVID-19 vaccination requirement Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. Flexible and able to travel to other communities Willing to travel to support community events and in person patient appointments. Have reliable sources of transportation. Benefits & Perks Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company Comprehensive benefits (medical/dental/vision) Generous home office stipend Competitive compensation Generous PTO policy including 6 paid holidays. You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Patient Call Center Representative Summary: The Patient Call Center Representative (bilingual in Spanish preferred) supports patients contacting CHOICE Healthcare Service for patient care related inquiries. This includes new patients who would like to establish care or existing patients with specific or general care needs. This position provides best-in-class customer service and communications via multiple channels and platforms and serves as back-up support for clinic calls and other tasks as assigned. Position is 100% remote and we provide equipment and ongoing support. Hours of Operations: Monday-Friday 9:30am - 6:00pm PST Seeking candidates that live in Pacific and Mountain time zones (CO, NV, NM or AZ - no exeptions) Salary - $18.00 - $19.00 hr (Depending on Experience) At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. What we provide to you as a CHOICE teammate: Care for your wellbeing and work-life balance Professional and personal growth Experienced leadership support Fun and supportive team dynamic with events and celebrations Comprehensive benefit package Responsibilities Essential Duties and Responsibilities: include the following. Other duties may be assigned. Answer high volume of incoming calls and place outbound calls using established service standards, phone/email/chat etiquette, and communications scripts, and respond to patient inquiries as they relate to healthcare services. Act as primary point of contact for patients via phone, email and chat systems demonstrating high levels of comprehensive customer service as a Brand Ambassador to nurture and build long-lasting relationships built on trust and exceptional customer service. Determine how best to handle the phone calls, emails, and chat messages, and take necessary action with the goal to convert calls to scheduled appointments for CHOICE clinics. Review insurance eligibility for applicable callers when scheduling appointments or communicate with the virtual benefits team to verify eligibility as appropriate per protocol. Verify that all information is accurate and updated at each patient contact point. Contact and schedule referral patients with high levels of comprehensive customer service and follow-up with referral partners as appropriate to maintain positive relationships and efficient patient information transfer. Document in patient management system and shared tracking files the results of contact. Maintain strict patient/client confidentiality at all times. Direct contacts (non-patient care-related communications) to the appropriate person or department. Qualifications Education and/or Experience: High School diploma or equivalent Bilingual in Spanish, preferred 1+ years of customer service experience, preferably in a call center environment

Healthcare Scheduling, Connection Advisor Associate (Remote), Bilingual Spanish (251409) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY:The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently-speaking with patients, scheduling appointments, documenting conversations, and resolving escalations-all while maintaining professionalism and composure in a dynamic environment.We are currently seeking a Connection Advisor Associate, Spanish to join our Connection Center team. This Full-Time role (80 hours per pay period) will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus.Purpose of this position: Under general supervision, the Connection Advisor Associate serves as the first point of contact for incoming calls to the Connection Center. This role is responsible for meeting caller needs by confirming and updating patient demographic and insurance information, scheduling or modifying appointments, and documenting interactions using call center and electronic health record systems. The associate also responds to inquiries, troubleshoots basic issues, and provides accurate information while maintaining professionalism and composure in a fast-paced, high-volume environment.RESPONSIBILITIES:Answers assigned calls; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters, and takes messages Schedules, cancels, and reschedules appointments for patients/callers following standard work and departmental policies and procedures Obtains and accurately captures demographic and emergency contact information and patient's health insurance information provided by the patient or caller Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures Assists with shadowing and mentoring newly onboarded Connection Advisor Associate team members Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices Completes all work assignments within the time allowed Requests and processes payments for co-pays, pre-pays, and outstanding balances Meets all key performance and call quality standards Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed Performs other duties as assigned, but only after appropriate training QUALIFICATIONS:Minimum Qualifications: High School Diploma One year data look-up/data entry experience Two years' experience in customer service involving complex analytical problem-solving skills One year's experience in a call center with an emphasis in customer service/medical industry One year of remote work experience Bilingual Spanish -OR- An approved equivalent combination of education and experience Preferred Qualifications: One year of post-secondary education Healthcare Call Center experience Patient registration experience Knowledge/ Skills/ Abilities: Excellent organizational, analytical, critical thinking, and written and verbal communication skills Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds Ability to work in a team environment as well as independently Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones Basic knowledge of medical terminology and health insurance Ability to work in a fast-paced, highly structured, and continually changing environment High level of attention to detail Active listening skills Ability to work independently and remotely Ability to become technically competent and are familiar with HHS's computerized systems and ability basic troubleshooting that support operations You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: Connection CenterPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Min: $21.35Max: $24.82 Job Posting: Oct-09-2025

at Healthmap Solutions, Puerto Rico LLC Company Background Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most. Position Summary: Healthmap's Clinical Services Wellness Coach interacts with members to address care needs, promote wellness, mitigate social determinants of health and improve overall health outcomes. The Wellness Coach will focus on Education, Special Programs and Assessments as part of a Care Team that includes nurses, social workers, and dietitians. This role will manage their caseload through a variety of communications platforms and is responsible for providing exceptional customer service that encourages progress toward healthier habits. Responsibilities: Connect with members to develop and support health care. Identifying and addressing barriers and solutions like medication reminders, scheduling appointments, and direction towards community-based support programs, etc. Establish trusting, supportive, and collaborative relationships with members and their caregivers to guides access to resources that allow strengths to be leveraged for positive change Meet with team to review set goals and address targets established by the department and Service Level Agreements Collect and document relevant member demographics and healthcare information and ensure accuracy in the Employee Health Record (EHR) system Answer inbound and outbound calls from members, providers, and other resources to support company objectives Conduct a minimum of outreach calls a day to a targeted list of eligible patients to describe the benefits of Healthmap Kidney Health Management program and enroll Receive inbound self-referral member calls to enroll in Healthmap's KHM program Engage with members so they understand and are comfortable with the terms of care, following internal scripting and/or talking points to respond to resistance with professional courtesy Report complaints and identify potential corrective and preventative actions to solve issues where possible, some issues may require escalation based on established procedures Perform other duties as assigned Requirements: Associate's degree in relevant field. Equivalent experience with specific certification may be considered in lieu of education 2 years' experience working in healthcare with individuals preferably with chronic diseases and/or behavioral health needs Experience in managed care, physician office, or account management preferred Experience working with Medicare, Medicaid, preferred Previous experience working in a metrics-driven environment, preferred Bilingual English/Spanish fluency is required Residency in Puerto Rico required Skills: Ability to problem-solve and execute initiatives Excellent verbal and written communication skills Ability to manage multiple priorities Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint Travel: Limited Travel, Scheduled per needs of the business #LI-Remote Americans with Disability Specifications The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.