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Smith & Associates' sales reached $30 million in 1992.
Although its unit sales increased from 1995, Smith saw revenues drop from $376 million to $154.5 million.
In 1996 Smith again made Inc. 's list of the 500 fastest-growing companies.
Moves into New Facility," Electronic Buyers' News , January 6, 1997.
Darwin, Jennifer, "When the Chips Are Down," Houston Business Journal , August 8, 1997.
In 1998 Smith & Associates created an in-house training program called Smith University.
In 1999 the company continued to expand internationally with a new office in Amsterdam, the Netherlands.
Sheerin, Matthew, "Smith & Associates Upgrades Site," Electronic Buyers' News , March 20, 2000.
By late 2000 Smith & Associates continued to improve its understanding of component market trends.
In the same EBN article, Lee Ackerley said: "The downturn in 2001 allowed us to fine-tune the advancements made in the proceeding years, and in spite of the market slump, there were no layoffs or offices closed."
In a February 18, 2002, news release, Smith's Vice President of Operations Gary Morrissey said: "Quality is such a fundamental process for Smith & Associates—it's not a standard, it's an obligation.
"The 2002 Top 10 Nonfranchised Distributors," Electronic Buyers' News, May 13, 2002.
"Smith & Associates Expands Warehouse in Amsterdam," Houston Business Journal, June 3, 2002.
Customers in the central states were served by Smith's Houston headquarters, while its Silicon Valley site—which relocated in 2003 as part of an expansion effort—provided support for clients on the West Coast.
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