Accounts Receivable Specialist jobs at Soliant - 519 jobs
Strategic Legal Billing Specialist - Hybrid (SF)
Farella Braun + Martel LLP 3.9
San Francisco, CA jobs
A leading law firm in San Francisco is seeking a Billing Coordinator to support its monthly billing processes. Responsibilities include preparing client invoices, coordinating collections, and managing billing software. Candidates should have at least two years of billing experience, proficiency in accounting concepts, and excellent communication skills. The firm offers competitive salary and comprehensive benefits. Pay range is $75,000 to $90,000 depending on experience.
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$75k-90k yearly 5d ago
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Patient Supervisor
Aramark Corp 4.3
Avon, OH jobs
The Culinary Supervisor will coordinate, plan, participate, and supervise the production, preparation, and presentation of food for a designated unit.
COMPENSATION: The Hourly rate for this position is $21.00 to $21.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Supervise and participate in the production, preparation, and presentation of all foods for unit(s) as assigned by the Aramark Executive Chef to ensure that a consistent quality product is produced.
Ensure a sufficient inventory is maintained to meet daily needs, record deliveries, deal with discrepancies, and assist with storage
Ensure proper handling of all food products and equipment is maintained, to ensure food safety and kitchen standards are adhered to at all times.
Ensure cleanliness and high sanitation standards are maintained at all times
Interview, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Two to three years' experience in a related culinary position
Candidate will possess two to three years of post-high school education, preferably a culinary degree
Advanced knowledge of the principles and practices within the food profession
Experiential knowledge required for management of people and/or problems
Excellent oral, reading, and written communication skills
Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Cleveland
Nearest Secondary Market: Akron
$21-21 hourly 8d ago
Mailroom Specialist
Adecco Us, Inc. 4.3
Springfield, OH jobs
Adecco is currently assisting a local Customer in their search for Mailroom Specialist (Temp to Hire) positions in Springfield, OH. This is a great opportunity to build on your administrative and document-processing skills while gaining experience in a structured mailroom environment. The best part is you'll be joining a winning culture with Adecco while on assignment and have access to all our Adecco Perks.
This is an onsite role located at:
Assurant Way, Springfield, OH 45505
**Perks:**
+ Shift: 2nd Shift - Full Time, Monday-Friday, 4:00 PM - 12:30 AM
+ Weekly paycheck
+ **Pay: $** **16.00/hour**
+ Access to Adecco's Aspire Academy with thousands of free upskilling courses
**Responsibilities:**
+ Prep incoming electronic mail (E-Prep / FTP) and prepare hazard mail documents electronically for transfer to other departments
+ Sort and organize mail for associates; operate opening/scanning machines and feed documents for imaging
+ Perform manual paperwork as needed in support of mail processing
+ This is a computer-based role involving document prep, scanning, sorting, and manual paperwork. It is not high stress but can be fast-paced depending on daily mail volume.
**Requirements:**
+ High School Diploma or GED (required)
+ Basic computer skills and comfort working on a computer
+ Ability to sit and/or stand for long periods and lift up to 40 lbs
+ Flexibility and ability to learn multiple policies and procedures
This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Mailroom Specialist position with Adecco in Springfield, OH, apply today!
**Pay Details:** $16.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$16 hourly 2d ago
Accounts Payable Lead, AP LEAD
MMC Group 4.5
Geneva, NY jobs
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at **************
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Join MMC and enjoy the support of a team that values your well-being, both on and off the job.
MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Interim Accounts Payable Lead / AP Lead
Location: Geneva, NY
Schedule: Monday-Friday, 8:00 AM-4:30 PM
Duration: 13-Week Assignment, could go longer or potential hire
Start Date: ASAP
Work Model: Onsite initially for training and system go-live, potential hybrid or remote work post-go-live
Position Overview
We are seeking an experienced Interim Accounts Payable Lead to support a hospital finance team during a critical system transition. This role will play a key leadership function in stabilizing AP operations, guiding staff through process changes, and ensuring uninterrupted vendor payment processing before, during, and after a Workday go-live.
This is an excellent opportunity for an AP professional with healthcare experience and systems implementation exposure to step into a visible, hands-on leadership role with meaningful impact.
Key Responsibilities
Serve as Interim AP Lead, providing daily oversight and guidance to
Two full-time Accounts Payable Clerks
One per diem AP resource
Manage and oversee core AP functions, including
Check runs and ACH processing
AP workflow coordination and issue resolution
Lead Accounts Payable readiness and execution for a Lawson to Workday transition, including
Hands-on training and shadowing with the outgoing AP Lead prior to retirement
Active participation during system go-live and immediate post-go-live stabilization
Oversee invoice processing across multiple systems, including
Perceptive for non-PO invoices and approvals
Allscripts for PO invoices and materials management
Coordination with Meditech during the interim transition period
Support AP accruals in collaboration with the accounting team
Document AP procedures, controls, and workflows to ensure continuity and knowledge retention
Partner with system super users and internal stakeholders to troubleshoot and resolve system and process issues
Required Qualifications
Minimum two (2) years of Accounts Payable experience
Prior experience working in a hospital or healthcare environment,
strongly preferred
Ability to lead AP staff through operational and system changes
Strong organizational, communication, and problem-solving skills
Preferred Experience
AP Lead or supervisory experience
Experience with Workday
Experience with Perceptive, Allscripts, and/or Meditech
Experience supporting large-scale AP system transitions or go-live events
Why This Role
High-visibility interim leadership opportunity
Exposure to enterprise-level system implementation
Collaborative, mission-driven healthcare environment
Potential flexibility with hybrid or remote work after go-live stabilization
$69k-86k yearly est. 23d ago
AR Medical Biller- FULLY REMOTE
Teksystems 4.4
White Marsh, MD jobs
TekSystems is currently hiring for a FULLY REMOTE Medical biller!!! This position must be close to MD or be able to drive to MD if ever needed for an onsite meeting otherwise it will stay fully remote. MUST HAVE: 3 or more years of AR Medical Billing experience and follow up experience. Must have experience working 80 claims per day, and working with various medical insurance companies.
Description
Description
Interprets and evaluates appeals to include follow-up with payers to assure timely turn around for claims resolution and
reimbursement. Must be able interpret explanation of benefits and have a clear understanding of payer methodology. Works in a
team environment.
PRIMARY DUTIES AND RESPONSIBILITIES
1. Contributes to the achievement of established department goals and objectives and adheres to department policies,
procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
2. Attends training sessions and workshops offered, to include but not limited to, CPAT Training, bulletin review, etc.
Attends and successfully completes required Continuing Education Units (CEU) for the PFS Training Program.
Completes annual mandatory training (SITEL) within defined time frame.
3. Keeps abreast of regulatory and specific changes as it relates to billing requirements and payer specific follow up.
4. Maintains daily performance benchmarks as it applies to interpreting and evaluating appeals to include follow up with
payers. Completes coding report updates within the standard set in a timely manner to begin the daily workflow process.
Responsible for reconciliation of reports to SMS and information that was posted.
5. Maintains departmental QA standard within established error rate.
6. Meets team specific benchmark as it applies to completed Tracking Forms forwarded to the Operational Desk after
completion on a daily basis, \u003E$10K, \u003E$20K, AR15, AR30, and AR45.
7. Participates in PFS workgroups, staff meetings and work events.
8. Participates in multi-disciplinary quality and service improvement team
Additional Skills & Qualifications
3 or more years Experience in Medical AR Billing, must have follow up experience and experience with multiple insurances.
healthcare field Required or
An equivalent combination of experience and college education in accounting, finance or healthcare administration Required
MUST Have a High School Diploma or a GED.
MUST Have medical billing experience and AR follow up experience.
Need to have experience working 80 claims per day and be able to hit the quota. This is a very high paced position.
Job Type & Location
This is a Contract to Hire position based out of White Marsh, MD.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Feb 9, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-22 hourly 4d ago
Staff Accountant - Accounts Receivable
CCL Global Careers 4.6
Greensboro, NC jobs
Who We Are
The Center for Creative Leadership (CCL) is a top-ranked global provider of leadership development, training, and solutions servicing a global customer base. From team-builders and problem solvers to creative thinkers and transformational visionaries, our people are the drivers behind our business. At CCL, you'll have an opportunity to contribute to our mission of building better leaders and a better world. You will feel challenged and inspired while collaborating with a global team of thought leaders, practitioners, researchers, and partners. We share a collective passion for contributing to our clients' success, helping our teammates and colleagues grow and making a real difference in the lives of people around the globe.
General Summary:
This role will coordinate and supports client billing process for multiple lines of business with complex contracts and invoicing requirements. Provides cross functional collaboration with key lines of business within CCL and client base. Reviews client contracts, recognizes revenue in compliance to ASC 606, validates client billing instructions and billable expense reports. Collaborate with Strategic Business Partners, Project Managers, Financial Analysts, and Operation Associates to resolve discrepancies. Maintains and reconciles general ledger accounts. Support month-end close and year-end audit.
This individual will also be called upon to assist the AccountsReceivable Supervisor on a variety of projects and activities.
Principal Duties and Responsibilities:
AccountsReceivable:
Responsible for reviewing, validating, and invoicing 12-15 million of monthly revenue.
Ensure adherence to ASC 606 revenue recognition standards with timely and accurate recording of all applicable revenue transactions including revenue accruals, deferred revenue, and as needed credit memos.
Collaborate with Sales and Operations teams to support high profile clients with complex contracts and/or invoicing requirements.
Perform detailed review of client contracts to ensure compliance with ASC606 revenue recognition standards and invoicing requirements.
Interface closely with client team to investigate and resolve discrepancies between client contracts and billing instructions.
Responsible for reviewing employee and independent contractor expense reports to ensure compliance with CCL travel policy and client billable expense policy.
Work closely with Collection Specialist to research and resolve collection issues.
Assist managers with reconciliation, collection and financial analysis as needed.
Contribute to key Finance initiatives by offering knowledge and experience as a subject matter expert and by proposing recommendations for improvement or efficiency.
Month-end and Year-end Responsibilities
Perform month-end closing activities including revenue recognition, GL account analyses and journal entries in accordance with established deadlines.
Perform year-end functions to include the reclassification of unpaid deposit invoices.
Analysis, reconciliation, and reporting of key balance sheet accounts including deferred revenue accounts, billable expense accounts and unbilled revenue accounts.
Assist with year-end audit and work closely with auditors to compile requested documentation.
Specific Knowledge, Skills and Abilities Required:
Experience working in a service organization recognizing revenue in accordance to accounting standards ASC 606, invoicing per complex contracts upon delivery of services, recording revenue and expenses against defined projects required.
An associate degree in accounting is required. BA/BS in Accounting or related field is preferred. 3 - 5 years of experience or comparable combination of education and experience.
Thorough knowledge of general accounting methods, principles and practices and the ability to apply this knowledge in situations where procedures are not well defined.
Intermediate to advanced MS Office skills.
Ability to solve practical problems and deal with a variety of situations where limited standardization exists with minimal assistance.
Effective, professional verbal and written communication skills for interaction with employees, financial institutions, and clients.
Ability to collaborate with all different levels of the organization to accomplish assigned tasks.
Ability to focus on details and perform functions with accuracy. Must have experience working with computerized accounting systems such as SAP and MS Dynamics.
Contributes to team efforts by accomplishing related results in a cooperative and supportive manner. Supports team environment through assisting and training co-workers to attain overall departmental goals.
Pay and Benefits
The hiring range for this role $52,000 to $60,000. Offer will be commensurate with relevant qualifications and professional experience.
Hybrid work involves a mix of onsite and remote work, with at least 2 out of 5 workdays spent onsite.
403(b) Savings Plan with employer contribution
Medical insurance
Telemedicine
Dental insurance
Vision insurance
Health savings and flexible spending accounts
Paid time off and paid holidays
Employer-paid short-term and long-term disability
Employer-paid life insurance
Employee and family assistance program
Various voluntary options for additional plans or coverage levels
$52k-60k yearly 9d ago
Billing Coordinator
Abacus 4.5
Remote
As a Billing Coordinator, you will play an important role on our billing team, reporting to the team leader. You will use your analytical skills, attention to detail and people skills to ensure correct invoicing to our clients. You will collaborate cross-functionally, both internally and with clients, to answer billing related questions, drive process improvements related to billing and contribute to ongoing projects. This is a great opportunity for an experienced IT billing specialist looking to make an impact in a successful, rapidly-growing IT services business.
Responsibilities (including but not limited to)
Part Time - up to 30 hours per week on a set schedule
Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via billing ticket board
Clean & validate data to produce monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process
Complete monthly invoice variance analysis by customer and product
Prepare and send invoices to clients
Creating SOP and job aids
Assist in migration of billing management and data from ConnectWise to Business Central
Verify success quantitatively through data analysis and visually by manual stare-and-compare inspection of nonconforming
Other testing tasks as directed by Project Management
Ad-hoc projects and reports as required
Skills
Positive attitude
Attention to detail
Strong communication and customer services skills
Excellent analytical and problem-solving skills
Flexible - comfortable in a dynamic, rapidly-changing business environment
Intermediate Excel skills
Experience with Dynamics Business Central is a plus
$33k-43k yearly est. Auto-Apply 5d ago
Accounts Receivable Specialist
Aperture 4.2
Arlington, TX jobs
As an AccountsReceivableSpecialist with Aperture, you will be responsible for reviewing cash accounts and applying funds to outstanding customer accounts on a daily basis. This requirement will include reviewing remittances and performing research when needed on incoming payments and certifying payments are posted to proper accounts.
Essential Functions
Review and post cash receipts
Interact with internal and external clients as needed to ensure invoice accuracy
Apply payments via ACH, check, and credit card payments to customer accounts
Perform customer account reconciliations and research unapplied or misapplied payments
Monitor accountsreceivable aging reports and follow up on past due balances
Assist with management of the accounting mailbox
Prepare account statements
Prioritize clients/suppliers to ensure excellence in task execution
Perform miscellaneous job-related duties and projects as requested.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
High School Diploma or greater
1-3 years' experience preferred
Needed knowledge of basic math, bookkeeping, data entry, and accounting skills
Strong communication skills, including writing, speaking and active listening
Attention to detail
Workday experience is a plus
Benefits
We strive to offer an environment that provides our employees with the right balance between work and family. We offer a comprehensive benefits package including:
Fun, energetic, casual office
Hybrid work from home schedule
Medical, dental, vision, and life insurance
401K with company discretionary contributions
Paid holidays, paid time off, and floating holiday time
Hours of Work
Fulltime: Defined as 5 days a week for 40 hours per week. Actual working hours will be discussed with the hiring manager.
AAP/EEO Statement
Aperture is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability, genetic information, or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.
It is also the policy of Aperture to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
Aperture is committed to adhering to its obligations to reasonably accommodate both employees and applicants under the Americans with Disabilities Act.
Qualifications
$34k-42k yearly est. 20d ago
Commercial Collector (Remote)
American Financial Management, Inc. 3.6
Rosemont, IL jobs
Job Description
We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.
AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector.
Skills:
Good written, verbal, listening and phone communications skills
Problem solving and negotiation skills
General computer skills with the ability to type
Ability to work in a fast-paced environment
Ability to maintain composure with difficult debtors
Ability to handle a high-volume inventory
Key Responsibilities:
Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts
Accept payment by credit card, check by phone/fax/email
Negotiate settlement within prescribed guidelines
Provide account updates to clients as needed
Locate businesses and individual owners through skip tracing techniques
Meet and exceed monthly recovery goals
Qualifications:
Proven experience in debt collection, preferably in the Commercial sector.
Strong negotiation and communication skills.
Ability to handle difficult conversations and remain professional under pressure.
Proficiency in using collection software and Microsoft Office Suite.
Benefits:
Competitive salary and performance-based bonuses
Health, dental, and vision insurance
Flexible paid time off and holidays
Short-term disability
Life insurance
AD&D insurance
$33k-38k yearly est. 1d ago
Senior Collections Specialist
Upstart 4.0
Columbus, OH jobs
At Upstart, we're united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that's both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We're proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn't mean distant. We're intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you'll have the support to work in the way that works best for you.
If you're energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we'd love to hear from you.
The Team:
At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment.
How you'll make an impact
Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management.
Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC).
Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes.
What Success Looks Like
As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics:
Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction.
Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently.
Key Attributes for Success:
A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes.
Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions.
Effective time management to balance high call volumes with personalized and strategic borrower support.
Minimum Qualifications
At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals.
Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy.
Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices.
Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs).
Preferred Qualifications
3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions.
Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines.
Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals.
Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations.
Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment.
Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure.
Position location This role is available in the following locations: Remote.
Time zone requirements The team operates on the East/West coast time zones.
Shift Requirements: M-F 11:30-8pm ET
(with rotational weekends - either Saturday/Sunday)
; M-F 8-4:30pm ET; OR 10-6:30pm ET Tues-Sat
(Sun/Mon off)
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
#LI-REMOTE
#LI-Associate
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD
What you'll love
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here's what you can expect:
Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
************************************************
$27.5-38 hourly Auto-Apply 37d ago
Accounts Receivable Specialist (Remote)
Weber Gallagher 3.9
Philadelphia, PA jobs
Job Description
Weber Gallagher is a thriving and growing firm with more than 130 legal professionals in 13 locations. We provide legal counseling and representation in the Mid-Atlantic region of the United States to local, national, and international businesses, financial institutions, and insurance companies. We represent businesses, employers, and individuals in multiple areas of law.
Weber Gallagher seeks an organized and professional collection specialist to support our Philadelphia, PA office.
This position has flexibility to work remotely from any of the following states: New Jersey, Illinois, Pennsylvania, New York, Florida, or Delaware
. Qualified candidate must possess three to five years' experience in law firm collections.
Responsibilities:
Prepare, generate, and review monthly receivables reports for Matter Billing Partners
Work closely with AP, Billing, Appeals and Billing partners to maintain accurate and precise records of all open receivables and the attempts made to collect past due/open AR for those partners
Research multiple billing websites for invoice statuses
Contact appropriate client adjusters via email, phone and/or fax regarding past due invoices for each partner
Forward invoices and billing/payment histories to client as appropriate
Maintain accurate record of client responses/non-responses, and forward record to AccountsReceivable Supervisor for escalated follow up as needed
Maintain regular contact with Matter Billing Partners keeping them informed of the status of their AR
Request assistance from partners as needed for the collection of past due invoices
Monitor partner AR reports for payment tracking and/or appeal status of invoices included therein
Write off any remaining balance, after appropriate authorization, as needed.
Qualifications:
3+ years' experience working with attorneys and clients in law firm collections and legal billing
Bachelor's degree in accounting, finance, or a related field, preferred. A combination of relevant education and experience will also be considered
Strong attention to detail and the ability to maintain accurate client matter in finance system
Excellent written and verbal communication skills, and the ability to communicate professionally across a wide range of audiences (i.e. attorneys, clients, legal staff, etc.)
Ability to prioritize tasks and meet deadlines
Proficiency with Microsoft Office Suite
The anticipated salary range for candidates residing in NY is $60,000 - $70,000. Salary will be dependent on a variety of factors including education, experience and internal equity.
Weber Gallagher offers a friendly office environment and excellent benefits package, including 401(k) and medical.
Equal employment opportunity is provided to all employees and applicants for employment without regard to a person's race, color, religion, age, gender, sex, sexual orientation, gender identity, pregnancy, ancestry, physical handicap, disability, national origin, genetic information, marital status, veteran status, disability, or any other factor/ status in accordance with applicable federal, state and local laws.
$60k-70k yearly 6d ago
Remote Healthcare Collections Specialist
Revenue Enterprises 4.1
Aurora, CO jobs
Status: Full-Time position with full benefits
Hours: 40
Shift: M-F 8:00am - 5:00pm MST
Training: 3 weeks (paid) Full time remote, or In-Office options available. Mandatory 1 day In-Office orientation at the Denver/Aurora Office
Salary Range: $40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity
About the Company
Revenue Enterprises is a Customer Service Contact Center designed to support the Revenue Cycle and Patient Customer Service needs of our healthcare clients. We operate around the simple principles of integrity, passion, and respect. Holding these values are the foundation of how we approach our clients' success. If our values align with you, join our team and play a unique and important role in our mission to change healthcare for the better.
What makes REL different?
Family owned business where you become part of the family- not just a number
Over 20 years of consistent and healthy growth with world class clients
Your voice is heard and appreciated
You are a part of the success with your ideas and your efforts
You are appreciated and valued
Award winning workplace: 2022-2024 Top 10 Best Places to Work in Collections - Earned #10 spot in the Country!
Competitive pay and incentive program
We promote from within! Grow your career with Revenue Enterprises
Work from home opportunity with modified in-office work options available for those who like the "office" setting
What you will be doing:
Providing outstanding customer service and resolving unpaid healthcare accounts through both outbound and inbound calls
Helping patients and their families to understand their bill, answering questions about their debt
Collaborating with patients to come up with an affordable plan to resolve their outstanding balance via payment plans and settlements
Accepting and processing credit card and ACH checks payments by phone
Accurately and quickly documenting all work efforts
Adhering to all Federal and State laws and regulations compliantly helping consumers to understand their rights
Salary Range:
$40,000- $43,680 per year depending upon experience, plus monthly uncapped commission opportunity
***Must reside in Colorado, Montana, Texas, Kansas or Wyoming to be considered
Job requirements
Must be Colorado, Wyoming or Montana resident
2+ years professional experience, with demonstrated history of retention
Prior Collections experience handling delinquent accounts
Experience in customer service and/or healthcare preferred (but not required)
Authorization to work in the US
High school diploma or GED
Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
Bilingual English/Spanish skills is a plus!
Typing 40+ WPM with 90% accuracy preferred
Experience working from home preferred
Prior collections experienced preferred
Revenue Enterprises is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.
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$40k-43.7k yearly 60d+ ago
Collections Specialist
The Resource 4.3
Greensboro, NC jobs
Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry.
Job Requirements:
Minimum 1 year of experience in collections, banking, or financial services
Fully Bilingual - English / Spanish
Demonstrated tenure of at least 1 year in each prior position
Strong communication and negotiation skills
Professionalism and adherence to State and Federal collection laws
Key Responsibilities:
Make outbound collection calls to recover delinquent consumer debt
Review account status and determine appropriate next steps
Negotiate payment plans or collect in full when possible
Maintain accurate records in the Finvi/Artiva account management system
Why Join Us?
Temp-to-hire position with opportunity for long-term career growth
Commission and bonus potential based on performance
Supportive training environment with clearly defined success metrics
Opportunities for advancement within the Collections Department
Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth.
Click Apply Online to submit your resume or application. For further information, call or text us at ************.
$30k-37k yearly est. 60d ago
B2B Collections Specialist
The Resource 4.3
Greensboro, NC jobs
Outbound Collection Specialist Temp-to-Hire Schedule: Hybrid (details below) Attire: Relaxed business casual We are hiring Outbound Collection Specialists to support a growing collections team. These roles are temp-to-hire with opportunities for bonuses, advancement within the Collections department, and potential remote work options based on performance. Ideal candidates have collections, banking/finance, customer service, or call center experience, along with consistent tenure of 1+ year per past position. One short-tenure role may be considered depending on reason and length.
We are looking to fill these positions quickly.
Required Experience
Collections experience and/or banking/finance experience required
Candidates must have at least 1 year of tenure in all prior positions
One short-tenure role may be acceptable based on explanation
Candidates with call center or customer service experience are also strong fits
Work Schedule Requirements (Must Be Able to Work the Full Schedule)
Training Period (4-6 weeks)
Monday-Friday, onsite
Post-Training Hybrid Schedule
Outbound Collector:
Monday, Wednesday, Friday: Onsite, 8:00 AM-5:00 PM
Tuesday & Thursday:
Onsite: 8:00 AM-12:00 PM
Remote: 4:30 PM-8:30 PM
Remote Work Option:
Candidates performing strongly may be approved for fully remote work
Additional Requirements
Fast, reliable internet service
Quiet, private workspace suitable for remote calls
Schedule modifications may be possible for high performers
Compensation
Hourly pay + potential commission (based on performance)
Temp-to-hire with future growth opportunities within the department
Position Overview
Outbound Collection Specialists make outbound collection calls as part of a third-party agency to collect past-due balances. Specialists initiate appropriate actions, negotiate payment arrangements, and maintain accurate records while adhering to all State and Federal regulations.
Professionalism, confidentiality, and integrity are essential in this role.
Essential Duties & Responsibilities
Review delinquent accounts and contact consumers to collect outstanding debt
Make outbound collection calls to consumers
Collect delinquent amounts from an assigned portfolio and additional accounts as needed
Negotiate payment arrangements, including full balance or acceptable partial terms
Document all conversations and actions in the Finvi/Artiva system
Meet defined KPIs (Key Performance Indicators)
Adhere to all State and Federal collections laws and internal guidelines
Apply Today
We are actively hiring and looking to move quickly. If you have the required experience, strong tenure, and a professional communication style, we encourage you to apply today or submit your resume for immediate consideration. Email your resume to Taryn Hawkins at ************************
$30k-37k yearly est. Easy Apply 12d ago
A/R Accounting Coordinator
Legends 4.3
Cincinnati, OH jobs
A/R Accounting Coordinator FACILITY: Duke Energy Convention Center DEPARTMENT: Finance REPORTS TO: Accounting Manager FLSA STATUS: Salaried Exempt LEGENDS GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
As the A/R Accounting Coordinator at Duke Energy Convention Center, you will play a key role in the daily functions of the Finance Department. The responsibilities of this position include, but are not limited to, A/R processing, general accounting functions, journal entries, monthly/year-end close processing as well as other various functions. The A/R Accounting Coordinator will work closely with the Accounting Manager & assist with any projects, as necessary.
Essential Duties and Responsibilities
* Support journal entries, reconciliations, and reporting activities to ensure timely and accurate financial statements
* Prepare and deliver bank deposits as required.
* Completes assigned sections of the monthly close by the specified deadline.
* Inputs journal entries to the financial reporting computer system.
* Accurately input cash receipts into Sage 50 and Momentus daily.
* Serve as a point of contact for customers for inquiries related to accountsreceivable activity.
* Ensure invoices are generated, sent to customers & collected per contract.
* Maintain proper documentation, support audits, & adhere to company policies, GAAP standards, and relevant regulations.
* Assists as the back-up for A/P Accounting Coordinator, as necessary.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
* Associate's degree in accounting or two years equivalent experience required.
* Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hour as needed.
* Must have professional attitude and appearance.
Skills and Abilities
* Operate standard office equipment, Windows, MS Excel, MS Outlook & MS Word.
* Experience with Sage 50 or equivalent software.
* Experience with Momentus Enterprise and/or Microsoft D365 a plus.
* Excellent math skills & attention to detail.
* Ability to make original or adjusting entries to financial transactions.
* Ability to understand & carry out verbal & written instructions.
* Organize & prioritize work to meet deadlines.
* Work effectively under pressure and/or stringent schedule & produce accurate results.
* Work in a fast-paced environment.
* Ability to interact with all levels of staff, management, vendors, & clients.
* Ability to function independently with minimal supervision.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$30k-36k yearly est. 26d ago
AR Coordinator
Old Republic National Title Insurance 4.7
Akron, OH jobs
Please complete the online application and respond to me email once done so I can process your offer letter.
Congrats!
Benefits may include:
Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee's primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
For California applicants, please click the following link to view our CCPA Applicant Notice
Old Republic Title is an Equal Opportunity Employer
$30k-37k yearly est. Auto-Apply 4d ago
Shipping/Receiving Analyst
Midway Products Brand 4.0
Ottoville, OH jobs
The Shipping/Receiving Assistant is responsible for the paperwork and office duties of the Shipping Department.
ESSENTIAL JOB FUNCTIONS: • Scans, loads and processes orders as they become ready throughout the day.
• Waits for printouts of shipping orders and compare with the shipping schedule for that day.
• Prints the shipper.
• Prints export papers or pool bills as needed.
• Enters the trailer number and sends ASN once the driver signs the paperwork.
• Invoices and prints related reports.
• Has the authority to print labels as needed
• Accepts responsibility for continuous improvement in the materials process.
• Treats all other team members with respect and dignity.
• Performs other essential functions as assigned.
• Drive forklift as needed to support Shipping department.
$35k-47k yearly est. 23d ago
Part - Time Accounts Receivable Specialist
Butech Bliss 3.9
Clayton, OH jobs
Job Description Part - Time AccountsReceivableSpecialist Butech Bliss is a company that sets itself apart from its competitors by offering the most innovative design, manufacturing and service in our industry. This is accomplished by building and nurturing a workforce of exceptional employees. We recruit top talent by offering an exceptional employment package and fostering a supportive culture and pleasant working environment.
The AccountsReceivableSpecialist will:
Generate and distribute customer invoices on both recurring and ad‑hoc schedules.
Collaborate closely with production scheduling, shipping/receiving, customer service, and supply chain teams to ensure all shipped products and project milestones are billed accurately.
Record and apply customer payments (checks, ACH/wires, credit card) promptly and accurately.
Conduct regular accountsreceivable aging reviews and follow up on outstanding balances.
Communicate with customers regarding billing questions, payment discrepancies, missing remittance details, proof-of-delivery requests, and other receivable-related inquiries.
Maintain the accuracy and integrity of accounting systems by reviewing customer records for completeness, updating outdated or missing information, and ensuring AR data is consistent with CRM and other internal systems.
Maintain accurate and timely electronic records and documentation of all AR activity.
Coordinate internally on expected invoice timing to support cash-flow planning.
Assist with month‑end close processes, including reconciliations and reporting.
Support internal and external audits related to accountsreceivable and billing.
Recommend and assist with process improvements to increase efficiency and accuracy.
Perform administrative duties for the finance department as needed.
Strong candidates for this position will meet the following expectations:
High school diploma or equivalent.
2+ years of experience in AccountsReceivable, Billing, Bookkeeping, or a similar finance role experience (manufacturing or industrial business environment strongly preferred).
Strong understanding of basic accounting principles (debits/credits, aging reports, payment application).
Proficiency with Microsoft Excel (formulas, sorting, filtering, lookups, pivot tables).
Strong attention to detail, accuracy, and problem-solving skills.
Effective verbal and written communication skills with the ability to support both internal teams and external customers.
Strong organizational and follow-up skills.
Demonstrated dependability and strong work ethic, with the ability to consistently meet deadlines and follow through on assigned responsibilities.
Ability to learn and work effectively within custom-built internal systems.
Preferred
Associate's or Bachelor's degree in Accounting, Finance, or Business.
Experience with EDI billing platforms or customer vendor portals.
Physical Requirements
Ability to remain seated at a desk and work on a computer for extended periods.
Ability to lift up to 10-20 lbs occasionally (file boxes, records, office supplies).
Ability to use standard office equipment (computer, keyboard, phone, copier, scanner).
Ability to occasionally stand, walk, climb stairs, crouch, bend, reach, push, and pull.
Work Schedule
This part‑time role averages 15-20 hours per week. Scheduling is flexible within standard business hours (Monday through Friday, 8:00 a.m.-5:00 p.m.). Morning hours are preferred to support internal workflows, though not required. Workload may occasionally require more than 20 hours in a given week or varying daily hours, depending on billing cycles, customer needs, or departmental priorities.
We are an equal opportunity employer and welcome applicants from all backgrounds.
Applicants requiring reasonable accommodation for any part of the application process should contact Human Resources at *************************
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$32k-41k yearly est. 1d ago
Collections Specialist
EMT Ambulance 3.6
North Canton, OH jobs
Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions.
The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role.
This is an in person, hourly role.
Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA,
Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills
Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred
Customer Service Representative
Pay Rate: $15
Employment Type: “Full-time”
Supporting: Financial Services
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
Guide customers through questions, concerns, or challenges they encounter while using the product or service
Listen actively to understand the root of the issue and provide clear, effective solutions
Record detailed call information for auditing, reporting, and follow-up purposes
Maintain and update customer records to ensure accurate and current information
Identify opportunities to introduce customers to new or enhanced services that meet their needs
Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
What'll Set You Up for Success
Required:
High school diploma or GED
6+ months of customer service or sales experience preferred
Work at home environment is in a private residence and matches the address listed on file
Comfortable working with company-issued equipment such as a webcam if applicable.
An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
For Internal Candidates:
Must not be on any corrective action or performance plans
Must have held your current position for 6+ months
Must have relevant industry/program experience
Location Note: We're currently hiring for this position in the United States
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
Health, dental, and vision coverage with HSA options
Paid time off
Flexible pay options: daily or weekly pay
401(k) retirement plan
Leadership development programs that really grow your career
Open access courses through Alorica Academy
Paid training and tuition reimbursement
Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Employee assistance program for personal and professional support
Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
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