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Supervisor jobs at Solitude Resort Lodging - 61 jobs

  • Training Supervisor (Remote and Temporary)

    Maximus 4.3company rating

    Saint George, UT jobs

    Description & Requirements Maximus is looking for a limited-service Training Supervisor position to fill. The Training Supervisor role will provide leadership and oversight of training teams while designing, developing, and maintaining high-quality, technology-driven training programs that meet CDC guidelines, regulatory requirements, and organizational objectives, ensuring accuracy, innovation, and continuous team development. - Position is remote and temporary through August 31, 2026 - Must be available to work the occasional weekend or holiday depending on business needs - Computer equipment is not provided for this project. See below for equipment requirements - Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST Please Note: This position requires a personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3 Essential Duties and Responsibilities: - Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics. - Monitor performance and systems documentation. - Ensure compliance with all applicable requirements of the contract, State and Federal regulations. - Evaluate staff performance and conduct annual evaluations. - Attend supervisor meetings and conduct unit meetings. - Follow up on customer complaints and escalated matters. - Review and analyze reports and discover root cause of issues. - Assure the project is in compliance with Maximus standards and procedures. - Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations. - Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up. - Work with the leadership to develop and monitor performance goals and objectives for all staff. - Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate. - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks. - Comply with all company required policies, procedures and processes including but not limited to required training. - Establish and communicate the training methodologies to participants. - Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program. - Evaluate subordinates' job performance and recommend appropriate personnel action. - Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems. - Identify training needs and development opportunities for subordinates. Responsibilities: - Supervision & Leadership: Will direct and mentor training team, ensuring consistent delivery of high-quality training aligned with CDC guidelines and organizational objectives. - Content Development & Maintenance: Develops, updates, and maintains all training content, including computer-based training, web-based modules, and technology-driven learning solutions. - Training Analysis & Design: Conducts needs assessments to identify training requirements; develops objectives, evaluation methods, and instructionally valid materials. - Quality Assurance: Ensures integrity of task analysis, training hierarchies, and evaluation plans; validates technical accuracy through collaboration with subject matter experts. - Innovation & Technology: Designs electronic performance support systems and other technology-based learning tools; creates flow diagrams, storyboards, and multimedia lessons. - Compliance & Standards: Aligns all training programs with CDC protocols, regulatory requirements, and best practices for public health communication. - Team Development: Provides guidance and work leadership to junior personnel; may serve as technical lead for projects and initiatives. Please Note: This position requires a personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3). Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3) - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. Leadership and Instructional designing experience preferred EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 60,000.00 Maximum Salary $ 65,000.00
    $27k-38k yearly est. Easy Apply 2d ago
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  • Training Supervisor (Remote and Temporary)

    Maximus 4.3company rating

    Salt Lake City, UT jobs

    Description & Requirements Maximus is looking for a limited-service Training Supervisor position to fill. The Training Supervisor role will provide leadership and oversight of training teams while designing, developing, and maintaining high-quality, technology-driven training programs that meet CDC guidelines, regulatory requirements, and organizational objectives, ensuring accuracy, innovation, and continuous team development. - Position is remote and temporary through August 31, 2026 - Must be available to work the occasional weekend or holiday depending on business needs - Computer equipment is not provided for this project. See below for equipment requirements - Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST Please Note: This position requires a personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3 Essential Duties and Responsibilities: - Provide staff mentoring and coaching on an ongoing basis to help ensure staff members are meeting individual performance standards including confidentiality and security of information and program metrics. - Monitor performance and systems documentation. - Ensure compliance with all applicable requirements of the contract, State and Federal regulations. - Evaluate staff performance and conduct annual evaluations. - Attend supervisor meetings and conduct unit meetings. - Follow up on customer complaints and escalated matters. - Review and analyze reports and discover root cause of issues. - Assure the project is in compliance with Maximus standards and procedures. - Assist in the creation and implementation of innovative methodologies to improve customer service and overall operations. - Interface with project leadership to coordinate direction of the project's client to ensure proper implementation and follow up. - Work with the leadership to develop and monitor performance goals and objectives for all staff. - Deliver staff training on an ongoing basis covering topics such as protocols, customer service skills, program information, use of CRM and application systems, performance results obtained through quality assurance monitoring, and other areas as appropriate. - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks. - Comply with all company required policies, procedures and processes including but not limited to required training. - Establish and communicate the training methodologies to participants. - Ensure that staff is provided with up-to-date knowledge of all applicable programs associated with the program. - Evaluate subordinates' job performance and recommend appropriate personnel action. - Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems. - Identify training needs and development opportunities for subordinates. Responsibilities: - Supervision & Leadership: Will direct and mentor training team, ensuring consistent delivery of high-quality training aligned with CDC guidelines and organizational objectives. - Content Development & Maintenance: Develops, updates, and maintains all training content, including computer-based training, web-based modules, and technology-driven learning solutions. - Training Analysis & Design: Conducts needs assessments to identify training requirements; develops objectives, evaluation methods, and instructionally valid materials. - Quality Assurance: Ensures integrity of task analysis, training hierarchies, and evaluation plans; validates technical accuracy through collaboration with subject matter experts. - Innovation & Technology: Designs electronic performance support systems and other technology-based learning tools; creates flow diagrams, storyboards, and multimedia lessons. - Compliance & Standards: Aligns all training programs with CDC protocols, regulatory requirements, and best practices for public health communication. - Team Development: Provides guidance and work leadership to junior personnel; may serve as technical lead for projects and initiatives. Please Note: This position requires a personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3). Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3) - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. Leadership and Instructional designing experience preferred EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 60,000.00 Maximum Salary $ 65,000.00
    $25k-34k yearly est. Easy Apply 2d ago
  • Supervisor, Customer Service

    R1 RCM 4.8company rating

    Salt Lake City, UT jobs

    R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Supervisor, Customer Service, **you provide** oversight of Team Lead(s) a team or Representatives for one or more of our clients. **Every day you will** be the primary point of support, training and coaching for your team's performance as it relates to quality and production metrics for the client. **To thrive in this role** , you must have prior experience in a Leadership role of a high-volume Call Center within the healthcare revenue cycle industry. We are looking for an experienced supervisors who enjoy driving their team to success by providing knowledge of the client objectives and the leadership and training to achieve them. Going 'above and beyond' for the client on every level. **Here's what you'll experience working as a Supervisor, Customer Service:** + You understand maintaining KPI reporting, improvement programs and ACD Metrics. + Working with EMR systems such as EPIC, Meditech or Cerner to strategically support clients; meeting or surpassing their objectives. + You have a working knowledge of EOBs and authorizations/referrals. + You have management experience in a fast-paced call center team that handles anywhere from 40-100+ calls per day, per Representative. + Maintaining a level of performance that ensures success for your client's objectives. + Creating a solid virtual Team through regular communication with your Team Leads and Representatives. **Required:** + High school diploma, preferred + 5 years leadership experience in a healthcare call center For this US-based position, the base pay range is $49,126.27 - $81,225.49 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (***************************** R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (*********************************************************************************** To learn more, visit: R1RCM.com Visit us on Facebook (******************************* R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
    $25k-32k yearly est. 60d+ ago
  • Lead, Microbiologist (Wed-Sun)

    Denali Therapeutics 3.8company rating

    Salt Lake City, UT jobs

    Neurodegenerative diseases are one of the largest medical challenges of our time. Denali Therapeutics is a biotechnology company dedicated to developing breakthrough therapies for neurodegenerative diseases through our deep commitment to degeneration biology and principles of translational medicine. Denali is founded on the collaboration of leading scientists, industry experts, and investors who share the vision that scientific discovery energetically applied to translational medicine is the key to delivering effective therapies to patients. We invite you to consider an opportunity with Denali to help achieve our goal of delivering meaningful therapeutics to patients. This position involves supporting our Salt Lake City clinical manufacturing site with microbiological testing, qualifying and implementing USP methods, assisting with on-floor operations and environmental monitoring, generating and analyzing data, reporting environmental trends, reviewing documentation and providing disposition recommendations.Key Responsibilities Performs implementation and execution of Microbiological testing such as bioburden, endotoxin, media qualifications and microbial identification Supports the qualification and implementation of USP methods for sample test and environmental monitoring processes throughout the facility Executes ‘on-floor' operations with environmental monitoring sampling for facilities and utilities and emergency or unplanned monitoring Initiates environmental excursion workflows and coordinates with corresponding functional areas Support quality events such as CAPA, Change Control, Deviations, and LIR/OOS as microbiologist subject matter expert Generates, analyzes, and reports data and takes appropriate action Authors Facility environmental trend reports - quarterly and annually Reviews documentation for product disposition, generates CofA's and batch summary reports Provides disposition recommendations and supports investigations as required Works with accuracy, urgency and a continuous improvement perspective Provide flexible support for on-call or outside normal business hours if required Qualifications/Skills: BS in Biology or Microbiology 7+ years of experience in Pharmaceutical or Biotech Microbiology Familiarity with USP/EP test method qualifications and execution Knowledge of Environmental Monitoring for GMP regulated facilities and utilities Knowledge of current USP/Ph. Eur./FDA/ISO/GMP standards and guidance Ability to work with independently Build productive relationships with internal teams and external sources Well-developed verbal and written communication skills Ability to closely follow quality standards and have attention to detail Excellence in execution through accuracy, right first time and a proactive nature Physical requirements- must be able to put on specialized gowning, lift and manipulate items over 25 lbs, climb ladders, stand for multiple hours at a time Ability to work with independently with guidance or in team environments under deadlines Well-developed verbal and written communication skills Ability to closely follow quality standards and have attention to detail Strong collaboration skills Excellence in execution through accuracy, right first time and a proactive nature Familiar with Master Control and Kneat applications Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience. Denali offers a competitive total rewards package, which includes a 401k, healthcare coverage, ESPP and a broad range of other benefits. Learn more at ****************************************** This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future. Denali is committed to its core company value of unity by creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, basis of disability, or any other federal, state, or local protected class. Salt Lake City Drug Testing Policy
    $48k-87k yearly est. Auto-Apply 1d ago
  • Call Center Supervisor

    Serenity Mental Health Centers 3.7company rating

    Lehi, UT jobs

    Job Description Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity. If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? We've Got You. We're not hiring for medical know-how - we're hiring leaders. If you can motivate a team, hit goals, and keep things running smoothly, you'll thrive here. Bring your leadership skills and personal drive to achieve key metrics and help others do the same, and we'll teach you the rest. The Role: Call Center Supervisor | Lehi, UT You'll guide a team that's all about creating a smooth, supportive experience for every caller. From training and coaching to handling escalations with care, you'll set the tone and keep the flow calm, professional, and productive. What You'll Be Doing: Lead a team that brings calm, concierge-level care Coach with heart-accountability, feedback, support, growth Handle tough calls with grace and a focus on solutions Use data and performance metrics to level up service Keep standards high and the patient experience world-class What You Need: Minimum 1 year experience as a customer service supervisor Background in call center environment is ideal Passion for helping patients and developing teammates Attention to detail and proven track record of achieving performance metrics Clear, confident communication Calm under pressure, quick with smart decisions Adaptable and driven by results Why You'll Love It: Build your skills in an environment driven by excellence Competitive pay based on experience Fast-growing company = big opportunities for career progression Luxe-level benefits: We cover 90% of medical, dental & vision 401(k) - because your future deserves self-care too 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge Bring your crew: referral bonuses when you refer great people Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
    $30k-37k yearly est. 17d ago
  • Cleaning Services Supervisor

    Davis Behavioral Health 4.1company rating

    Clearfield, UT jobs

    The Cleaning Services Supervisor is responsible for daily oversight and administration of facility cleaning throughout DBH and developing and implementing a regular schedule of activities to maintain the expected level of cleanliness throughout the company. These activities include being an active member of the Cleaning Services team to clean DBH facilities, ordering and stocking required cleaning supplies, coordinating responses to urgent cleanup requests, and acting as the liaison between DBH and external services providers that assist with cleaning needs. The Cleaning Services Supervisor is directly responsible for personnel within the Cleaning Services program, including supervision, training, recruitment, and scheduling for custodians. The Cleaning Services Supervisor must be able to complete the following essential job functions: Perform all supervisory functions for the DBH Cleaning Services program, including developing a schedule to meet DBH's cleaning needs, completing all aspects of the recruitment process to fully staff the program, participating in personnel actions, ensuring that all required training is completed by all members of the cleaning team, and providing regular training to team members. Manage inventory of cleaning supplies through regular ordering and stocking each facility, as needed. Maintain cleaning equipment. Perform regular inspections to ensure that equipment is operating as expected. Conduct minor repairs and/or coordinate regular maintenance of equipment. Develop and implement cleaning checklists for each facility to include tasks that must be completed daily, weekly, monthly, and quarterly. Perform all cleaning tasks on cleaning checklists at assigned facility. Develop and maintain relationships with external cleaning service providers who assist with facility cleaning assignments. Coordinate responses to urgent cleaning needs outside of regular cleaning schedule and task checklist. Other duties as assigned. Please visit the DBH career page (here) to apply for this position as quick applications through sites like Indeed and others may cause delays as critical information is not required on those sites. Providing names and contact information (email and cell phone preferred) for 3 professional references is a required step of the application process. Please make sure that this information is entered before submitting your application to avoid delays in the recruitment process. Locations The DBH Cleaning Service program is divided into two (2) teams who are each responsible for cleaning a specific set DBH facilities: Cleaning Team A Layton A: 2250 North 1700 West, Layton, Utah Syracuse: 1799 West Antelope Dr., Syracuse, Utah Cleaning Team B CRU: 2250 North 1700 West, Layton, Utah Main Street Clinic Annex: 952 South Main Street, Layton, Utah Bountiful: 150 North Main Street, Suite 101, Bountiful, Utah The Cleaning Services Supervisors will manage both cleaning teams. Schedule The DBH Cleaning Services Supervisor will work Monday through Friday from 5:00 pm to 10:00 pm. Compensation The starting pay for the Cleaning Services Supervisor is $20.00 to $22.00 per hour based on direct experience. Experience and Qualifications Work Experience Demonstrated experience in the cleaning services industry. Preferred 5+ years of commercial cleaning experience. Previous supervisory experience is preferred. Previous experience managing a cleaning program is desired. Qualifications, Skills & Abilities Qualifications Must be at least 21 years old to use DBH's vehicles to perform the essential job functions of this position. All employees at DBH must successfully pass a pre-employment criminal background check as well as a pre-employment drug screening. Since Davis Behavioral Health works with Federal grants the company and its employees must comply with the Federal drug laws, including no use of medical marijuana. Must have reliable transportation and a valid driver's license. A clean driving record is also required to utilize the DBH vehicle fleet. Skills & Abilities Ability to communicate effectively orally and in writing in the English language. Proficiently utilize required systems and/or equipment related to performing essential functions of the job. Demonstrated ability to motivate and engage staff. Good organizational and time management skills. Ability to provide exceptional customer service, respond to requests for services and assistance, and maintain a positive attitude. Ability to exhibit sound judgment. Ability to react well under pressure and adapt to changes in the work environment. Ability to work independently and effectively. Ability to establish and maintain effective working relationships with other staff and community partners. Ability to work diligently and maintain company standards without prompting. Ability to maintain client confidentiality. Benefits The part-time Cleaning Services Supervisor position is not eligible to participate in the agency's benefits program. All employees at DBH are eligible to utilize the agency's robust Employee Assistance Program (EAP) through Intermountain LiVe Well. Davis Behavioral Health is an equal opportunity employer. DBH Criminal Background Check & Drug Screening Disclaimer Davis Behavioral Health is a drug-free workplace and requires all employees to successfully pass a pre-employment drug screening. DBH will not hire individuals currently using illegal drugs or abusing alcohol; therefore, making employment at DBH conditional upon successfully passing pre-employment drug screening by providing a valid sample. Candidates who are offered employment are required to report for a drug screen at an Intermountain WorkMed location within 24 hours of being requested to do so by the DBH Human Resources Department. Davis Behavioral Health works with Federal grants and must comply with the Federal drug laws, including no use of medical marijuana. Further, all employees at DBH must successfully pass a pre-employment criminal background check as part of DBH's licensing agreement with the State of Utah. Failure to pass either screening will result in the termination of any job offer submitted and/or employment for any individual who has started employment while the criminal background screening is in process. Pending and/or open charges will likely impact a candidate's ability to pass the pre-employment criminal background screening.
    $20-22 hourly 12d ago
  • Supervisor - Call Center

    Maximus 4.3company rating

    Saint George, UT jobs

    Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00
    $28k-36k yearly est. Easy Apply 4d ago
  • Center Supervisor- Technical Consultant

    Biolife 4.0company rating

    American Fork, UT jobs

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Qualification for this role include one of the following: * Bachelor's degree in Hard Science and 2 years of Lab Experience * Associate's degree in Medical Laboratory Technology or similar with 4 years of Lab Experience * 48 Semester hours of Hard Science or Medical Laboratory Science course work with 2 years of Lab Experience Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - UT - American Fork U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - UT - American Fork Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $22.2-30.5 hourly 12d ago
  • Supervisor, Software Quality Assurance

    ARUP Laboratories Career 4.7company rating

    Salt Lake City, UT jobs

    Schedule: Monday - Friday (40 hrs/wk) 8:00 AM - 5:00 PM Department: Biocomputing - 331 Primary Purpose: Supervises and develops ARUP Information Technology software testing personnel and provides team leadership on IT projects through coordination of appropriate resources. Delivers timely validation and support of ARUP developed and purchased software applications. Participates on IT department projects, works closely with programmers and other IT support areas. Monitors the competency and performance of all employees. Ensures that procedures and regulatory requirements are followed. Meets the objectives of ARUP Laboratories by maintaining high standards of quality, efficiency and economy. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Manage staff by prioritizing tasks, projects and troubleshooting related to validation and support of ARUP developed or purchased software used throughout ARUP. Perform department supervisory functions, including establishing and meeting an annual budget. Direct validation efforts for all software used at ARUP to include testing of new or modified software, maintenance and storage of testing worksheets, testing documentation files, release notes and sign off. Validate using manual and automated testing tools. Ensure timely and thorough validation of software applications. Develop and maintain validation department policies, procedures, automated and manual test scripts, and documentation. Coordinate detailed information for “library” of testing scripts and scenarios. Attend appropriate staff meetings, serving as a liaison for IT related issues. Provide meeting minutes for staff meetings as it relates to IT issues. Responsible for interviewing, hiring, training, counseling, and termination of individuals within the section, following all guidelines and policies of ARUP. Approves timesheets and on-call time. Develop and administer competency testing. Appraise and evaluate employees per company policy. Communicate clearly. Provide presentations, in-services and training. Conducts self in a professional manner at all times. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently and effectively communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
    $65k-81k yearly est. 44d ago
  • Supervisor, Software Quality Assurance

    Arup Laboratories, Inc. 4.7company rating

    Salt Lake City, UT jobs

    Schedule: Monday - Friday (40 hrs/wk) 8:00 AM - 5:00 PM Department: Biocomputing - 331 Primary Purpose: Supervises and develops ARUP Information Technology software testing personnel and provides team leadership on IT projects through coordination of appropriate resources. Delivers timely validation and support of ARUP developed and purchased software applications. Participates on IT department projects, works closely with programmers and other IT support areas. Monitors the competency and performance of all employees. Ensures that procedures and regulatory requirements are followed. Meets the objectives of ARUP Laboratories by maintaining high standards of quality, efficiency and economy. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Manage staff by prioritizing tasks, projects and troubleshooting related to validation and support of ARUP developed or purchased software used throughout ARUP. Perform department supervisory functions, including establishing and meeting an annual budget. Direct validation efforts for all software used at ARUP to include testing of new or modified software, maintenance and storage of testing worksheets, testing documentation files, release notes and sign off. Validate using manual and automated testing tools. Ensure timely and thorough validation of software applications. Develop and maintain validation department policies, procedures, automated and manual test scripts, and documentation. Coordinate detailed information for "library" of testing scripts and scenarios. Attend appropriate staff meetings, serving as a liaison for IT related issues. Provide meeting minutes for staff meetings as it relates to IT issues. Responsible for interviewing, hiring, training, counseling, and termination of individuals within the section, following all guidelines and policies of ARUP. Approves timesheets and on-call time. Develop and administer competency testing. Appraise and evaluate employees per company policy. Communicate clearly. Provide presentations, in-services and training. Conducts self in a professional manner at all times. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently and effectively communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
    $65k-81k yearly est. 45d ago
  • Center Supervisor- Technical Consultant

    Biolife 4.0company rating

    Ogden, UT jobs

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Job Posting Description Qualification for this role include one of the following: * Bachelor's degree in Hard Science and 2 years of Lab Experience * Associate's degree in Medical Laboratory Technology or similar with 4 years of Lab Experience * 48 Semester hours of Hard Science or Medical Laboratory Science course work with 2 years of Lab Experience Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - UT - Ogden U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - UT - Ogden Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $22.2-30.5 hourly 45d ago
  • Wound Healing Area Clinical Leader (Dallas, Phoenix)

    Healthcare Services 4.1company rating

    Murray, UT jobs

    Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role Solventum enables clinicians to not just treat wounds, but to advance healing. To support that, you will act as a strategic clinical advisor, partnering with internal Solventum teams and key customers to drive best practices and deliver advanced education. You will lead priority customer engagements, provide escalated clinical and technical consultation, and support economic value discussions with evidence-based data. We seek an experienced clinical leader - the ideal candidate will demonstrate a strong track record of leadership, wound care clinical acumen, relationship development, and presentation skills. As a Wound Healing Area Clinical Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Acting as strategic advisor to internal Solventum teams on wound care clinical strategy and industry best practices Collaborating with sales leadership to identify opportunities to educate and upskill teams and individuals on clinical or technical consultative practices Presenting compelling data and clinical application during priority planned customer engagements Building and maintaining relationships with key healthcare customers to ensure customer loyalty and satisfaction Engaging alongside local teams to plan & lead comprehensive customer education events Directly interacting with customers who require escalated consultation on clinical or technical on-label scenarios Serving as a consultative partner to various internal business stakeholders on clinical and/or technical matters Supporting economic objection handling with customers by articulating evidence-based clinical efficacy and the connection to economic value Aiding in resource management for conversions/evaluations Maintaining clinical/technical relevance through ongoing continuous learning and participation in professional associations Driving Requirements: This position requires the use of a personal vehicle for company business and participation in Solventum's Fixed and Variable Reimbursement (FAVR) program. As a condition of employment, candidates must successfully complete a pre-hire motor vehicle record (MVR) review and maintain ongoing eligibility, including compliance with Solventum's driver policy, insurance requirements, and annual policy sign-off. Ongoing monitoring of motor vehicle history will be conducted. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's Degree or higher AND two (2) years of healthcare experience in a hospital, home health, or long-term care environment OR High School Diploma/GED from AND four (4) years of healthcare experience in a hospital, home health, or long-term care environment AND In addition to the above requirements, the following are also required: Experience with Microsoft Office applications (i.e. Excel, Power Point, Outlook) Current, valid Driver's License. Additional qualifications that could help you succeed even further in this role include: Current certification(s): RN, CWOCN, CWCN, CWS, CCM, PT, DPT Bachelor's in Nursing (BSN) Strong understanding of clinical value drivers across hospital care areas and alternative sites of care Excellent organizational and time management skills Understanding of the principals of adult learning Demonstrated analytical, problem solving, project management, and implementation skills Proven ability to cultivate strong internal and external collaborative relationships Experience with public speaking and technical presentations Additional Requirements In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry. Work location: Remote Travel: Field-based role, with up to 75% overnight travel expected (may vary based on region) Relocation Assistance: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $152,150 - $196,900, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
    $52k-94k yearly est. Auto-Apply 12d ago
  • Supervisor - Call Center

    Maximus 4.3company rating

    Salt Lake City, UT jobs

    Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00
    $28k-35k yearly est. Easy Apply 4d ago
  • Cleaning Services Supervisor

    Davis Behavioral Health 4.1company rating

    Layton, UT jobs

    The Cleaning Services Supervisor is responsible for daily oversight and administration of facility cleaning throughout DBH and developing and implementing a regular schedule of activities to maintain the expected level of cleanliness throughout the company. These activities include being an active member of the Cleaning Services team to clean DBH facilities, ordering and stocking required cleaning supplies, coordinating responses to urgent cleanup requests, and acting as the liaison between DBH and external services providers that assist with cleaning needs. The Cleaning Services Supervisor is directly responsible for personnel within the Cleaning Services program, including supervision, training, recruitment, and scheduling for custodians. The Cleaning Services Supervisor must be able to complete the following essential job functions: Perform all supervisory functions for the DBH Cleaning Services program, including developing a schedule to meet DBH's cleaning needs, completing all aspects of the recruitment process to fully staff the program, participating in personnel actions, ensuring that all required training is completed by all members of the cleaning team, and providing regular training to team members. Manage inventory of cleaning supplies through regular ordering and stocking each facility, as needed. Maintain cleaning equipment. Perform regular inspections to ensure that equipment is operating as expected. Conduct minor repairs and/or coordinate regular maintenance of equipment. Develop and implement cleaning checklists for each facility to include tasks that must be completed daily, weekly, monthly, and quarterly. Perform all cleaning tasks on cleaning checklists at assigned facility. Develop and maintain relationships with external cleaning service providers who assist with facility cleaning assignments. Coordinate responses to urgent cleaning needs outside of regular cleaning schedule and task checklist. Other duties as assigned. Please visit the DBH career page (here) to apply for this position as quick applications through sites like Indeed and others may cause delays as critical information is not required on those sites. Providing names and contact information (email and cell phone preferred) for 3 professional references is a required step of the application process. Please make sure that this information is entered before submitting your application to avoid delays in the recruitment process. Locations The DBH Cleaning Service program is divided into two (2) teams who are each responsible for cleaning a specific set DBH facilities: Cleaning Team A Layton A: 2250 North 1700 West, Layton, Utah Syracuse: 1799 West Antelope Dr., Syracuse, Utah Cleaning Team B CRU: 2250 North 1700 West, Layton, Utah Main Street Clinic Annex: 952 South Main Street, Layton, Utah Bountiful: 150 North Main Street, Suite 101, Bountiful, Utah The Cleaning Services Supervisors will manage both cleaning teams. Schedule The DBH Cleaning Services Supervisor will work Monday through Friday from 5:00 pm to 10:00 pm. Compensation The starting pay for the Cleaning Services Supervisor is $20.00 to $22.00 per hour based on direct experience. Experience and Qualifications Work Experience Required Demonstrated experience in the cleaning services industry. Preferred 5+ years of commercial cleaning experience. Previous supervisory experience is preferred. Previous experience managing a cleaning program is desired. Qualifications, Skills & Abilities Qualifications Must be at least 21 years old to use DBH's vehicles to perform the essential job functions of this position. All employees at DBH must successfully pass a pre-employment criminal background check as well as a pre-employment drug screening. Since Davis Behavioral Health works with Federal grants the company and its employees must comply with the Federal drug laws, including no use of medical marijuana. Must have reliable transportation and a valid driver's license. A clean driving record is also required to utilize the DBH vehicle fleet. Skills & Abilities Ability to communicate effectively orally and in writing in the English language. Proficiently utilize required systems and/or equipment related to performing essential functions of the job. Demonstrated ability to motivate and engage staff. Good organizational and time management skills. Ability to provide exceptional customer service, respond to requests for services and assistance, and maintain a positive attitude. Ability to exhibit sound judgment. Ability to react well under pressure and adapt to changes in the work environment. Ability to work independently and effectively. Ability to establish and maintain effective working relationships with other staff and community partners. Ability to work diligently and maintain company standards without prompting. Ability to maintain client confidentiality. Benefits The part-time Cleaning Services Supervisor position is not eligible to participate in the agency's benefits program. All employees at DBH are eligible to utilize the agency's robust Employee Assistance Program (EAP) through Intermountain LiVe Well. Davis Behavioral Health is an equal opportunity employer. DBH Criminal Background Check & Drug Screening Disclaimer Davis Behavioral Health is a drug-free workplace and requires all employees to successfully pass a pre-employment drug screening. DBH will not hire individuals currently using illegal drugs or abusing alcohol; therefore, making employment at DBH conditional upon successfully passing pre-employment drug screening by providing a valid sample. Candidates who are offered employment are required to report for a drug screen at an Intermountain WorkMed location within 24 hours of being requested to do so by the DBH Human Resources Department. Davis Behavioral Health works with Federal grants and must comply with the Federal drug laws, including no use of medical marijuana. Further, all employees at DBH must successfully pass a pre-employment criminal background check as part of DBH's licensing agreement with the State of Utah. Failure to pass either screening will result in the termination of any job offer submitted and/or employment for any individual who has started employment while the criminal background screening is in process. Pending and/or open charges will likely impact a candidate's ability to pass the pre-employment criminal background screening. Job Posted by ApplicantPro
    $20-22 hourly 12d ago
  • Night Watch Supervisor

    New Haven Residential Treatment Center 4.2company rating

    Spanish Fork, UT jobs

    Hourly Pay Rate: $20.00 to $22.00 Shifts: 4-hour shifts available: 11:00pm-3:00am and 3:00am-8:00am Are you passionate about making a difference in the lives of adolescent girls? Are you studying or have a background in psychology, social work, behavioral science, or a related field? Join New Haven, a leading residential treatment center, and become a vital part of a mission-driven team dedicated to healing and transformation. New Haven serves adolescent girls (ages 14-18) and their families through trauma-informed, relationship-based care. With campuses in Spanish Fork and Saratoga Springs, we offer a warm, home-like setting that blends therapeutic support with accredited academics. Our focus areas include trauma recovery, family systems, emotional regulation, and mental health. Responsibilities * Lead with Purpose: Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture. * Strategic Delegation: Assign responsibilities effectively to ensure smooth, efficient shift operations. * Talent Onboarding: Partner with HR to identify, hire, and onboard the right candidates for long-term success. * Thorough Orientation: Guide new hires through a structured, checklist-based on-shift orientation. * Continuous Development: Facilitate weekly training sessions and provide ongoing coaching to elevate team performance. * Performance Oversight: Monitor and evaluate staff performance regularly, with formal quarterly reviews. * Accountability & Discipline: Address performance issues professionally using structured disciplinary protocols. * Clear Communication: Share key shift updates during handoffs to maintain continuity and transparency. * Team Representation: Advocate for your shift during interdisciplinary Treatment Team meetings. * Safety Leadership: Conduct quarterly safety drills and model best practices to maintain a secure environment. Qualifications * Meets Core Requirements: Must be 21+, female, hold a high school diploma (or equivalent), a valid driver's license with a clean record, and pass a Utah State background check. * Committed and Prepared: Willing to commit for a minimum of 8 months and obtain a Food Handler's Permit before starting. * Policy-Savvy: Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities. * Student-Centered Knowledge: Understands student challenges, behavioral disorders, and medication protocols. * Leadership-Driven: Leads by example with strong teaching, motivational, and team-building skills. * Professional Collaboration: Works effectively with interdisciplinary teams including therapists and nurses. * Calm Under Pressure: Skilled in communication, prioritization, and safely managing crisis situations when needed. Benefits New Haven is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society. New Haven does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities. #LI-TL1
    $20-22 hourly Auto-Apply 11d ago
  • Third Party Billing Lead

    ARUP Laboratories Career 4.7company rating

    Salt Lake City, UT jobs

    Schedule: Monday - Friday (40 hrs/wk) 8:00 AM - 4:30 PM Department: Payer Relations - 936 Primary Purpose: Monitors the activities within the Third-Party Billing department and directs the daily workload of the department. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions: Perform staffing functions as set forth by the Third-Party Billing Supervisor. (Hiring, counseling, performance appraisals, scheduling, payroll.) Direct third-party billing and collection processes. Monitor and report to the Third-Party Billing Supervisor on past due third-party billing accounts. Assist with efforts to collect past due third-party billing accounts. Build and manage health plans with third-party processor and LIS system. Review and prepare refund requests for third-party billing accounts. Communicate with clients the need for medical records. Distribute records in accordance with HIPAA regulations. Write policies and procedures. Review and follow up on issues as assigned by the Third-Party Billing Supervisor of all Quality Assurance issues as requested by the ARUP Quality Assurance Department. Handle internal and external client complaints. Monitor employee training and coordinate efforts of Accounts Receivable staff. All other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently communicate with others. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
    $41k-69k yearly est. 11d ago
  • Supervisor Respiratory Care Services

    Intermountain Health 3.9company rating

    Salt Lake City, UT jobs

    The Supervisor Respiratory Care Services is responsible for leading team members in the day-to-day operations, clinical practice in Respiratory Care Services, coordinating, along with evaluating projects and assignments. This accountability can include staffing, education, orientation, evaluation, counseling of employees, providing clinical expertise, consultation, and research. This position is accountable to insure timely, efficient, quality patient respiratory care to the customers, accepts and facilitates change. **Posting Specifics** + **Benefits Eligible** : Yes (Health, Vision, & Dental Insurance, 401(K), education assistance, + many more) + **Shift Details:** Full-time, 40 hours/week Day Shift, some weekends and holidays as needed + **Additional Details:** Position is for a Trach/ Vent Coordinator. **Bachelor's degree needed. This position needs at least 3 years of experience working with pediatrics in a critical care setting** + **Department:** Respiratory Therapy, Primary Children's Hospital SLC **Essential Functions** + Performs respiratory care procedures in response to patients' needs and physician orders within the Scope of Practice of the Respiratory Care Department. + Evaluates, monitors, and maintains patients care within established guidelines in the form of policies, procedures and protocols. + Seeks for and evaluates information acquired from other members of the interdisciplinary team, patient, family, physician, nursing, support staff, current research and others. + Uses assessment information and critical thinking skills while assessing the respiratory status of assigned patients through physical exam, review of history/physical and response to ordered therapies. + Collaboratively plans and prepares patients for further support needs once the current episode of care outcomes are met (i.e., teaching, referrals, and follow-up). + Independently performs the majority of procedures, assessments and interventions performed at the facility including advanced settings (as applicable). Participates within clinical program initiatives and processes and monitors outcomes. Supports standardization and implementation of department protocols, policies, and procedures for patient care delivery. + Evaluates patient response to interventions through review of achievement of goals, clinical outcomes, patient and family satisfaction. + Serves as a department and/or specialty care area representative on committees or task forces relating to area of expertise. + Develops and implements patient education plans when needed in relation to respiratory disease and equipment related to admission and discharge. Communicates operational theory to other health professionals and recommends the most appropriate technology to maximize patient comfort and safety. + Maintains timely, accurate records and documentation to satisfy department, hospital and legal requirements. **Minimum Qualifications** + Current state license to practice as a Registered Respiratory Therapist. + Valid/active NBRC credential. + Basic Life Support (BLS) for healthcare providers. + Specific certifications - PALS, ACLS, NRP. + 3 years of respiratory experience. **Preferred Qualifications** + Bachelor's Degree from an accredited institution (degree will be verified). + Supervisory, education, or leadership experience. + Ongoing need for employees to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. + Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. + Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) + May be expected to stand in a stationary position for an extended period of time. **Location:** Intermountain Health Primary Childrens Hospital **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $38.77 - $59.82 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $35k-44k yearly est. 60d+ ago
  • Nutrition Services Supervisor

    Intermountain Health 3.9company rating

    Murray, UT jobs

    Responsible for daily operations of at least one of the following areas within Culinary Services; retail, catering, or patient meals. This role provides direction related to creating an exceptional experience for patients and guests. This position will oversee operations of this service line under the direction of a manager, following system-level best practice standards, supporting quality initiatives, meeting regulatory compliance, supervising caregivers, and realizing consumer expectations. Responsible for hiring, coaching, and counseling of staff on performance issues. Usually spends at least 50% of the time performing administrative/supervisory duties. At Intermountain, we are not your standard institutional hospital food. Our hospitals employ professional chefs, culinary leaders, cooks, and nutrition care associates. We treat our hospitals and catering events like hotels, with restaurant-quality cafes and a guest-centric culture of hospitality for our patients and caregivers. With high-quality food as medicine, we bring new life into the world of hospital nutrition services and are making a difference in the lives of our patients every day. **Work Schedule** + **Full Time, 40 hours per week** + **Availability Needed:** Friday-Tuesday, variable shifts assigned to support business needs between 6:00am-11:00pm + **Variable Shifts:** 5:30am-2:30pm, 12:30pm-9:00pm, 2:30pm-11:00pm + Benefits Eligible: Yes; Medical, Dental, Vision, Education Assistance. Click here for more details (***************************************************************************************** **Essential Functions** + Leads team and daily operations of assigned areas and ensures tasks are completed. + Manages all human resources functions including hiring, training, mentoring, evaluating, conflict resolution, constructive discipline, and termination. + Manages employees to ensure that food safety standards and regulatory guidelines are met. + Assists in scheduling to ensure appropriate level of staffing and coverage for vacation and call-ins within budget. Manages overtime and premium pay with budget. + Resolves issues such as service recovery, coaching/redirecting caregivers, and rearranging staffing. + May lead patient areas and has competency in modified diets and patient meal standard works + Implements established best practices to deliver exceptional care and service at the appropriate cost. + Assists in keeping storage areas clean and organized to ensure all Joint Commission and Health Department guidelines are followed. **Skills** + Food Service + People Management + Hospitality + Computer Literacy + Interpersonal Communication + Food Safety and Sanitation + Problem Solving **Qualifications** + **Food Handler Permit or ServSafe certification is required by first day of work** + **ServSafe certification obtained within 90 days of hire date if not current.** + **Two or more year of experience in fast food management, including problem solving, interviewing, training and coaching team members** + Demonstrated ability to work in a commercial kitchen. + Demonstrated ability to lead a diverse team + Follows recipes and/or instructions in the preparation of food items and appropriately utilizes commercial cooking equipment + Demonstrated highly effective verbal, written, interpersonal, and communication skills. + Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems. + Preferred: Certified Dietary Manager Certification + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Remain standing for long periods of time to perform work. + Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals. **Location:** Intermountain Health Intermountain Medical Center **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $21.70 - $31.90 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $35k-44k yearly est. 20d ago
  • Behavioral Health Crisis Access Center Manager

    Intermountain Health 3.9company rating

    Salt Lake City, UT jobs

    The Behavioral Health Crisis/Access Center Manager has oversight and supervision of urgent behavioral health programs, including any of the following: behavioral health crisis assessment services inpatient therapy services, and the 24/7 oversight accountability of the Behavioral Health/Crisis Access Center. **Job Specifics** + Pay Range: $44.33 - $68.42 Exempt + Benefits Eligible: Yes + FTE: Full time + Shift: Days, may include some evening coverage. + Click learn about additional Intermountain benefits. (***************************************************************************************** + _This position oversees the In-patient Behavioral Health Therapist Team, Access Center/ED Crisis Workers and the Crisis Team at IMED._ + **_LCSW, CMHC or LMFT REQUIRED_** **Operational Leadership & Oversight** + Owns department operations, ensuring round-the-clock continuity of crisis services and therapy programming. + Develops and maintains staffing models, schedules, workflows, and quality/performance metrics. + Oversees budget, purchasing, resource utilization, and regulatory compliance. + Ensures effective transitions between ED Crisis Work, Access Center operations, inpatient therapy teams, and partner hospitals. **Clinical Leadership** + Serves as a clinical expert for crisis intervention, assessment, and therapeutic services. + Ensures high-quality clinical practice standards in crisis care, safety planning, evaluation, and therapy modalities. + Supports therapy programming for Behavioral Health and Medical Detox units, ensuring consistent group, individual, and milieu therapy execution. + Collaborates with psychiatric providers, nursing, and interdisciplinary partners to optimize patient care, safety, and throughput.\ **People Leadership & Culture** + Hires, orients, develops, and retains a competent clinical workforce, supported by three Clinical Social Work Leads. + Builds high-performing, cohesive teams and fosters a culture of psychological safety, accountability, and compassion. + Communicates effectively with caregivers and leaders to maintain positive employee relations, retention and alignment across sites. + Responds promptly and empathetically to patient and family concerns, taking swift action to ensure excellent patient experience. **Quality, Safety & Performance Improvement** + Monitors and improves key performance indicators such as evaluation-to-disposition times, Access Center flow, therapy coverage, and patient experience. + Leads change management initiatives that improve access, safety, quality, and operational efficiency. + Ensures readiness for regulatory reviews, including EMTALA expectations related to crisis and Access Center operations. + Partners with hospital and Behavioral Health Service Line leadership to drive system-aligned improvements. **Minimum Qualifications** + Master's Degree in Social Work or related field. Education must be obtained from an accredited institution. Degree will be verified. + Current State Licensure as LCSW, LMFT, or CMHC + Excellent written and verbal communication skills. + Computer Skills, i.e., email, word processing. **Preferred Qualifications** + Three Years of experience working in a mental health environment. + One year of experience in psychiatry crisis assessment. + Management experience. **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for extended periods of time to perform work on a computer, telephone, or other equipment. **Location:** Intermountain Health LDS Hospital **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $44.33 - $68.42 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $23k-28k yearly est. 20d ago
  • Patient Meal Lead Dietitian

    Intermountain Health 3.9company rating

    Salt Lake City, UT jobs

    This position is responsible for all aspects of Patient Services within the Culinary Service department in the hospital. This role provides leadership and direction related to optimal provision of meals to patients and creating an exceptional experience. This position will oversee daily operations of this service line, implementing system-level best practice standards, organizing and managing quality initiatives, meeting regulatory compliance, managing caregiver productivity, cost-effective service delivery, and realizing customer expectations. **Posting Specifics** **Pay Rate: Based on Experience** **Shift Details: Full-time (40 hrs/wk).** **The expectation is to be available for the patients and the caregivers at all times.** **Preferred qualifications include experience leading teams of at least 5 members to include 2-3 years of experience as a Dietitian. Experience in food service or a culinary background a plus** **Department: Intermountain Health Primary Children's Hospital** **Essential Functions** + Manages daily operations of patient meal services + Partners with nursing to meet patients' needs by doing education with nursing and ensuring we are following appropriate guidelines + Leads patient meal areas and has a high level of competency and ability to train in therapeutic diets- coordinates with frontline caregivers to assure all diets are followed per provider orders. + Implements established clinical best practices to deliver exceptional care and service at the appropriate cost. + Provides value-based leadership to establish high functioning teams and operations in an accountable environment. + Facilitates all human resources functions including hiring, training, mentoring, evaluating, conflict resolution, constructive discipline, and termination. + Manages employees to ensure that food safety standards and regulatory guidelines are met. + Monitors quality and satisfaction scores. In conjunction with the System-level Directors, develops and implements plans to achieve desired outcomes. + Communicates nutrition expertise with appropriate healthcare providers. + Working closely with the clinical team to assure that specific patient diet orders and concerns are addressed. **Skills** + Food Service + Organizational Collaboration + Food Safety and Sanitation + Business + Computer Literacy + Interpersonal Communication + Financial Competence + Nutrition **Qualifications** + Bachelor's degree in Food Service, Dietetics, Nutrition or Management; Registered Dietitian with the Commission on Dietetic Registration within 6 months of hire. + Food Handler Permit or ServSafe certification is required by first day of work (required only in the states of Utah and Idaho). + ServSafe certification obtained within 90 days of hire date if not current. + Demonstrated ability to lead and manage a diverse team. + Demonstrated highly effective verbal, written, interpersonal, and communication skills. + Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems. + Demonstrated experience in quality improvement initiatives. **Preferred** + Demonstrated ability to work and navigate the complexities of hospital food service operations and therapeutic diets with multidisciplinary teams + Experience using advanced or complex spreadsheet and database applications, nutrition services software, and computerized tracking systems. + Demonstrated experience in quality and clinical improvement initiatives **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Remain standing for long periods of time to perform work. + Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals. **Location:** Intermountain Health Primary Childrens Hospital **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $33.51 - $51.73 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $22k-27k yearly est. 14d ago

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