Customer Service Manager jobs at Somfy Systems

Looking to build your career and design your future? You have come to the right place. About ILG: Interior Logic Group, the United States' premier and largest provider of interiors for new homes is changing the home building industry by delivering the most powerful virtual home shopping, design, and analytics platform. Our technology engages new home buyers, accelerates option selection, drives incremental revenue, and improves homebuyer satisfaction. ILG technology creates significant value for our customers and their homebuyers. We have developed an end-to-end technology platform that offers dynamic experience from option selection through product installation. Our cutting-edge option selection tools are customized to the individual community and floor plan. Homebuyers select through our visualization technology and real-time pricing data to create a personalized, user-friendly design experience unmatched in the industry. Come join an amazing team where we are transforming the new home design industry with our innovative technology! Overview: We are looking for a Customer Success and Sales Manager to drive adoption, satisfaction, and long-term success for our customers using the Auros Home Design platform. This role combines customer relationship management, B2B software sales, product expertise, and hands-on training with cross-functional collaboration across Product, Sales, and Engineering. The ideal candidate is proactive, customer-focused, and confident in conducting product demos and user training sessions for both customers and internal teams to ensure everyone gets maximum value from the platform. Key Responsibilities: Drive new SaaS sales opportunities identify prospects, deliver product demos, and close new customer contracts to meet revenue goals. Onboard and train new customers to ensure smooth software adoption, effective product usage, and long-term satisfaction. Manage ongoing customer relationships, acting as the main point of contact to ensure satisfaction, retention, and loyalty. Negotiate and close SaaS contract renewals, upsells, and expansions, aligning customer needs with business objectives. Collaborate with cross-functional teams (sales, product, marketing, and support) to ensure a seamless customer experience throughout the lifecycle Communicate customer insights to internal teams to guide product enhancements and improve the overall customer experience. Required Skills and Qualifications: Bachelor's degree in a related field Minimum of 5 years of experience in B2B2C SaaS products, customer success, software sales, e-commerce platforms, product management, or related roles. Advanced proficiency in Microsoft Office Suite, Presentations, Canva etc. Exceptional organizational skills and the ability to manage multiple priorities simultaneously. Strong attention to detail and commitment to producing high-quality, accurate work. Able to travel within United States 25% of the time If you are an effective communicator, problem solver, excited to collaborate with regional sales teams for software sales and demonstrates diligence in delivering top-notch support and training to designers and builder sales teams, please apply and we can't wait to speak with you. Pay range: $90-$110K If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

Job Description . We are seeking a detail-oriented, client-focused Remote Customer Experience Assistant to join our virtual support team. In this role, you will work closely with clients via email, chat, and phone, helping them navigate services, confirm details, and provide tailored guidance based on their needs. You will play a key role in coordinating experiences, clarifying options, and ensuring every step of the journey is smooth from start to finish. If you enjoy helping others, solving problems, and supporting seamless planning, this is the perfect opportunity to grow in a dynamic remote environment. Requirements Must be 18 years of age or older Prior experience in customer service, hospitality, call center, or virtual support roles is preferred Excellent written and verbal communication skills Strong organizational and multitasking abilities in a remote setting Tech-savvy and comfortable using email, chat, and other virtual tools for daily communication Must have a reliable internet connection Key Responsibilities Communicate with clients via email, chat, and phone to provide timely, helpful, and accurate assistance Help clients review and finalize key details such as booking confirmations, service timelines, and itinerary support Deliver clear guidance by identifying client needs and walking them through the best available options Assist with changes, confirmations, or questions related to scheduled services, appointments, or travel arrangements Collaborate with internal teams to help resolve escalated or complex situations professionally Ensure a smooth and satisfying client experience through proactive follow-up and support BenefitsWork Schedule & Benefits 100% remote role with flexible scheduling options Daily pay option available Access to exclusive employee perks, including discounted rates on lifestyle, wellness, and occasional travel experiences Supportive, growth-focused team environment Ongoing training, coaching, and professional development Equal Opportunity We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, or disability.

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As a Customer Experience Operations Manager, you'll lead and support a team of Customer Experience Leads and Coordinators who show up every day to care for our patients. You'll coach and develop frontline leaders, keep a close eye on team performance, and ensure we're meeting our service goals - whether the work is happening in-house or with our trusted BPO partners. More than anything, you'll help create an environment where teams feel supported, empowered, and proud of the care they deliver. You'll bring a mindset of thoughtful, scalable operations - helping us work smarter by streamlining workflows, improving processes, and using tools like CRM platforms, automation, and AI to enhance support without losing the human connection. You're someone who uses data not just to measure outcomes, but to understand people - turning insights into meaningful actions that improve both the patient experience and the day-to-day lives of your team.What You'll Do: Lead, coach, and develop a group of CX Leaders who manage frontline teams - with a particular focus on performance, consistency, and growth across our BPO and offshore partners Own team performance, health, and staffing alignment across all support sites - ensuring BPO teams are set up for success and operating to Ro's standards Design and implement scalable workflows, SOPs, and knowledge tools that ensure consistent, high-quality support across internal and external teams Partner closely with BPO leaders to drive accountability, calibrate on coaching and QA expectations, and embed a culture of continuous improvement Collaborate with QA, Capacity Planning, and Strategy teams to identify performance gaps and lead targeted, data-driven interventions Use tools like Zendesk, macros, automations, and chatbots to streamline operations - optimizing for efficiency without losing the human touch Analyze performance data regularly across volume, quality, satisfaction, and efficiency - identifying trends and proactively addressing risks Champion the voice of the patient by partnering with Product, Pharmacy, and Engineering teams to surface insights and improve the end-to-end experience Lead change management efforts - including structured rollout plans, documentation, training, and coaching - to drive adoption across distributed teams Foster a high-trust, performance-driven culture where frontline teams feel supported, empowered, and deeply connected to Ro's mission - regardless of location What You'll Bring to the Team: 5+ years of experience within customer support, patient experience, or service operations 2+ years working with or managing BPO/offshore support partners 1+ year of people management experience with a track record of developing others Hands-on experience with CRM or customer communications platforms - macros, automations, and AI integrations Strong data fluency - comfortable analyzing dashboards, creating reports, and connecting performance metrics to action Experience implementing standardized workflows, SOPs, and scalable process improvements Excellent cross-functional collaboration and communication skills Ability to thrive in a fast-paced, fast-growth environment We've Got You Covered: Full medical, dental, and vision insurance + OneMedical membership Healthcare and Dependent Care FSA 401(k) with company match Flexible PTO Wellbeing + Learning & Growth reimbursements Paid parental leave + Fertility benefits Pet insurance Student loan refinancing Virtual resources for mindfulness, counseling, and fitness We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.The target base salary for this position ranges from $104,600 to $125,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary. Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro'ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy here.

Phillips Power is seeking a Client Manager to foster strong relationships with our clients, understand their needs, and ensure satisfaction for both parties. This role requires serving as the primary point of contact for clients, collaborating with internal teams to drive solutions that exceed client expectations, and ensuring the successful delivery of projects. Key Responsibilities: * Client Relationships: Build and maintain lasting connections with clients, addressing inquiries and concerns promptly to ensure ongoing satisfaction. * Needs Assessment: Understand client needs comprehensively, identify upselling and cross-selling opportunities, and develop strategic account plans to enhance client engagement and satisfaction. * Advocacy: Act as the client's advocate within the organization, providing essential feedback to internal teams and advocating for product or service improvements based on client feedback. * Performance Monitoring: Monitor client satisfaction continuously, using feedback to drive strategic improvements and enhance client relationships. * Market Insight: Stay informed about industry trends and competitive dynamics to proactively address client needs and adjust strategies accordingly. Requirements: * Extensive experience in client management or business development, ideally within a relevant industry. * Strong ability to build rapport with clients at all levels. * Clear and effective verbal and written communication skills. * Strong analytical skills to identify issues and develop solutions. * Collaborative mindset to work effectively with various internal teams. Education and Experience: * Bachelor's degree in Business, Marketing, Communications, or a related field. * Minimum of 5 years of experience in a client management role, with a proven track record of maintaining and growing client relationships. * Demonstrated ability to manage multiple projects and deadlines, ensuring the delivery of high-quality service. Candidates that accept an offer of employment are required to undergo and successfully complete a pre-employment physical examination. This exam is essential to ensure that all potential employees meet the necessary health and fitness standards for the role. The examination includes a series of tests and evaluations conducted by a certified medical professional to assess overall physical health, identify any potential medical conditions that could interfere with job performance, and verify that the candidate is capable of safely performing the essential duties of the position. Completion and clearance of this physical are mandatory steps in the hiring process. Equal Opportunity Employer, including disabled and veterans.

**M.C. Dean** is Building Intelligence . We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability. **Why join M.C. Dean?** Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. Responsibilities + Managing projects, customers and accounts. + Planning and budget projects direct field employees + Effectively using RFIS; understanding and defending the scope of work. + Walk job sites + Planning and maintaining manpower forecasts in relation to budget and schedule. + Develop scope + Estimate and develop proposals, + Assist customers in designs and implementation of products + Business development + Monitoring collections Qualifications + Applicants selected **must have one of the following** : + High School Diploma/GED with 10+ years of experience + Associate's Degree with 8+ years of experience + Bachelor's Degree with 5+ years of experience + Minimum 5 years experience in the MEP trades handling permitting and licensing for multiple regulatory regions. + Experience in professional writing, editing, and document production required. + Excellent organizational skills and ability to work well under pressure; managing numerous interruptions. + Accuracy and attention to detail. + Ability to work independently and resolve practical problems. + Must be an effective communicator with excellent written and oral communication skills. + Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing. + Must have strong multitasking skills. + Must have strong computer skills in word processing, spreadsheets, databases, and interaction with customer portals and advanced knowledge of MS Office Suite. + Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries. **Additional Information** + **Travel:** Occasional travel may be required to meet with regulatory agencies, attend industry events, or conduct on-site compliance audits. + **Work Environment:** Remote work and remote manage a team of up to five people. + contribute to both strategic compliance initiatives and day-to-day decision-making, enabling us to continue innovating within the industry. **We offer an excellent benefits package including:** + A competitive salary + Medical, dental, vision, life, and disability insurance + Paid time off + Tuition reimbursement + 401k Retirement Plan + Military Reserve pay offset + Paid maternity leave **Abilities:** + Exposure to computer screens for an extended period of time. + Sitting for extended periods of time. + Reach by extending hands or arms in any direction. + Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. + Listen to and understand information and ideas presented through spoken words and sentences. + Communicate information and ideas in speaking so others will understand. + Read and understand information and ideas presented in writing. + Apply general rules to specific problems to produce answers that make sense. + Identify and understand the speech of another person. Pay Range USD $104,080.00 - USD $142,000.00 /Yr.

The AI and Digital Service Strategy Leader will spearhead the firm's transformation and potential service offerings through artificial intelligence, data-driven design, and digital innovation. This role blends strategic foresight with hands-on leadership to integrate emerging technologies into our design process, operations, and client services. You will define and execute a roadmap that enhances creativity, efficiency, and value across the firm that includes a clear change management process the results in cultural adoption. Attributes to support the NELSON Culture: Go All-In, Keep It Real, Embrace Growth, Think Boldly and Be You: Go All-In - Take responsibility for your actions, do what you say and always lead by example Keep It Real - Communicate with empathy, transparency and respect to support each other in the pursuit of great work Embrace Growth - Seek to learn, grow and experiment to fuel our future Think Boldly - Exude a passion for problem solving, creativity and curiosity in everything you do Be You - Express your unique self and actively engage in our fun, diverse community of real people Qualifications: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons. Essential Duties and Responsibilities include the following. Other duties may be assigned: Strategic Vision & Leadership Develop and lead the firm's AI and digital strategy aligned with business goals and design excellence. Identify opportunities to embed AI into design workflows, project delivery, and client engagement. Identify related client goals/needs and strategic opportunities Establish clear success measures to track business, creative, and client impact. Innovation & Implementation Pilot and scale AI-powered tools for design, documentation, visualization, simulation, and operational efficiency. Collaborate with Practice Leaders to integrate digital tools into project phases from concept through construction administration. Explore new revenue opportunities through digital advisory services, data-driven insights, or stand-alone digital offerings. Change Management & Enablement Drive cultural adoption of digital practices through training, storytelling, and cross-functional collaboration. Partner with COO, IT, and Practice Leaders on phased rollouts of new tools and methods. Champion a culture of digital fluency and experimentation across the firm. Develop training, storytelling, and internal programs to support adoption. Monitor usage, adoption, and ROI to ensure sustainable impact. Data, Analytics & Governance Oversee the Data & Analytics team to support both internal initiatives and client-facing insights. Establish frameworks for data governance, collection, and visualization that support design decision-making. Leverage predictive analytics and machine learning to improve project performance, sustainability, and client outcomes. Ensure ethical and responsible AI use aligned with industry standards and client expectations. External Engagement & Thought Leadership Represent NELSON in industry forums, client discussions, and strategic partnerships focused on AI and digital innovation. Collaborate with Marketing to develop thought leadership content and client-facing narratives on our digital capabilities. Position NELSON as a leader in applying AI to architecture, interiors, workplace, and brand experience design. Stay ahead of trends in AI, smart buildings, digital twins, and immersive technologies. Develop or collaborate on messaging to our clients related to offerings and improvements Education / Experience: 10+ years in digital transformation, AI strategy, or innovation leadership, preferably within architecture, design, construction, or related industries. Proven track record building and scaling AI or digital programs in a professional services environment. Deep understanding of emerging technologies including generative design, digital twins, visualization tools, predictive analytics, and immersive environments. Experience with change management, training programs, and cultural adoption of new tools. Strong communication and storytelling skills; ability to inspire both technical and non-technical audiences. Master's degree in architecture, computer science, design technology, or a related field preferred. Benefits of NELSON : (additional benefit details can be found at: nelsonworldwide.com/careers) 401(K) plan with company match Full health benefits including medical, dental, and vision Wellness program with rewards for healthy activities Pet Insurance Opportunities for career advancement Paid time off and holiday pay Paid parental leave Flexible working schedules and work from home options based on client's needs Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization NELSON and its related affiliates are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. #LI-MV1 #LI-Remote

Naturescape is seeking a results-driven Zone Manager to lead multiple regions by strengthening manager performance and ensuring each area operates effectively and in alignment with company goals. Would you like to work with a stable, family-owned business? Would you like to be a valued, respected, and long-term member of a close-knit team? If so, look no further! BENEFITS AT A GLANCE: Competitive Compensation: Starting at $76,440/year, with opportunities for weekly sales & production incentives Grow With Us: Receive supportive, on-the-job training and build your career with advancement opportunities as our company continues to expand Best-in-Class 401K: An unheard-of 200% company match up to 6% - vested immediately! Generous Benefits: health, dental, vision, and supplemental insurance; HRA and HSA; up to 3 weeks of PTO and holidays in the first year of employment; and employee discounts YOUR ROLE AS A ZONE MANAGER As the Zone Manager, you will be a key part of our leadership team. This position offers flexibility with the option to work remotely or on-site at one of our locations within the zone (Wisconsin, Minnesota, Iowa, or Northern Illinois). We strongly prefer this candidate to live near one of our branches within the zone. We believe your leadership is essential to our overall growth, culture, and the experience our customers have with us. Your guidance will ensure our work is top-notch and our customers are always happy. Here's what the job looks like day-to-day: Lead and develop leaders: You will help your team grow through training, encouragement, and honest leadership. You'll mentor Regional Managers, helping them excel in sales and customer service, timely and quality production, and team development. Solve problems & improve processes: You'll be the person who is driven to find solutions quickly and efficiently. You'll tackle challenges head-on and always look for ways to improve operations, efficiency, and customer satisfaction. Drive business growth: Monitor performance, follow up on customer reviews and concerns to ensure excellent service. You will monitor and find ways to drive sales, including in the field sales, and ensure each branch hits its goals by effectively selling, producing, and collecting payment for our services. Keep operations running smoothly: You will be results-oriented and driven to make sure our services are done on time and to the highest quality. You'll also ensure our facilities, vehicles, and equipment are clean and safe. Take a hands-on approach: You will train Regional Managers and, if needed, new Branch Managers. On occasion, you may even find yourself out in the field doing the work yourself. At times, you may step in as a Regional or Branch Manager when needed. Some travel is required, but it can be minimal. In this position, you will have the chance to shape the future of multiple branches, grow your leadership skills, and make a real difference in the success of both your teams and the company. ABOUT NATURESCAPE Naturescape is a family-owned company that is 100% committed to making our customers happy with our lawn and landscape care. Since our humble beginnings in Appleton, WI, in 1986, we have been committed to providing the highest quality service, guaranteeing satisfaction, and offering very affordable prices. Because of these continued commitments, we have grown and now have 41 locations around the Midwest and South. We know that we owe this success to our outstanding team. We care about employee satisfaction and want you to love your job. Here at Naturescape, we have a team culture where management is always willing to train and take the time to help. For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches. HERE'S WHAT OUR EMPLOYEES LOVE ABOUT WORKING AT NATURESCAPE "Management is team-oriented and genuinely interested in employees, team environment is positively reinforced and overall a great place to be." "Everyone has made an effort in training me. People actually care about me and my family, along with things we are involved in." "The incentive system is very motivating and makes the job more fun." "Naturescape is an awesome company to work for . . . very generous and have always been very caring and understanding. I am happy to have chosen Naturescape for my career." ARE YOU READY TO JOIN OUR TEAM? Please fill out our initial 3-minute, mobile-friendly application so you can begin your journey towards an exciting and rewarding new career with Naturescape. We look forward to meeting you! Come Grow With Us!

Benefits: 401(k) 401(k) matching Bonus based on performance Company car Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Location: Buda, TX Company: One Hour Heating and Air Conditioning - Exciting Startup Opportunity at a Proven HVAC Franchise About Us: We are start=up family-focused HVAC company that is part of a well-known and successful franchise expanding into South Central Texas. Our mission is to create a supportive, inclusive, and results-focused workplace where team members feel valued, and customers are provided with exceptional quality and service in each interaction. Position Overview: We are seeking a hands-on experienced and highly motivated Operations Manager to lead our team. This role is key to our success and requires ownership thinking in managing daily operations, team and business growth, and fostering a positive work environment. The Operations Manager will be responsible for scheduling and supervising employees to effectively provide HVAC service, repair, and installation for customers. The Operations Manager supports good customer relations by ensuring that services are provided as scheduled, at competitive prices, and that all applicable codes and regulations are adhered to. The Operations Manager's roles, responsibilities, and compensation will grow with the expansion into new markets. Key Responsibilities: Team Leadership: Lead, mentor, and develop team members across various roles, promoting a family-oriented culture and positive workplace environment. Operational Management: Oversee daily operations, ensuring efficient service delivery, high-quality standards, and exceptional customer service. Customer Relationships: Build strong, lasting relationships with clients by promoting our values of honesty, respect, and integrity. Financial Oversight: Manage budgets, monitor financial performance, and identify opportunities for growth and efficiency. Strategic Planning: Collaborate with ownership to develop and implement strategies for growth and success within our franchise framework. Safety & Compliance: Ensure compliance with all local, state, and federal HVAC regulations and maintain a safe, respectful work environment. Qualifications: Experience: Previous experience as an Operations Manager or General Manager within the HVAC industry. Leadership: Proven ability to lead and motivate a diverse team with an inclusive, family-oriented management style. Customer-Centric: Demonstrated commitment to customer satisfaction and building long-term client relationships. Problem Solving: Strong critical thinking skills and the ability to solve challenges effectively. Organizational Skills: Excellent time management and organizational abilities. Tech-Savvy: Comfortable with industry software, including CRM and project management tools. Why Join Us? Family-Centric Culture: We believe that happy employees create happy customers. Our team is our family, and we strive to create a balanced, supportive work environment. Tremendous Growth Opportunity: As a growing company within a successful franchise, there is significant potential for career advancement and enrichment. Community Impact: Join a team committed to making a positive difference for both our employees and customers in South Central Texas. Compensation & Benefits: Competitive salary with performance-based bonuses Health, dental, and vision insurance Paid time off and holiday pay Ongoing training and professional development opportunities A supportive, family-centered work culture How to Apply: If you're ready to make an impact and be part of our team, we'd love to hear from you! Please send your resume and cover letter explaining why you would be an excellent fit for this role. We look forward to meeting candidates who are excited about helping shape and partner in our company's future! Flexible work from home options available. Compensation: $75,000.00 - $105,000.00 per year Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are the face of the property and promote a sense of community. The Resident Services Manager will work directly with property managers and property team members to ensure the highest quality experience possible for the residents. ESSENTIAL JOB DUTIES: • Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention. • Acquire a broad knowledge of the community and the surrounding area. • Prepare and maintain log of resident issues and services provided. • Assist residents with resolution of lease violations under the direct supervision of the Property Manager. • Prepare and deliver move in and renewal gifts. • Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property. • Coordinate all resident events. Minimum of one event per month. • Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution. • Manage Kingsley platform and address any resident concerns within 24 hours. • Greet, tour and lease to prospects as well as respond to any leads that come in. COMPETENCIES: • Understand the needs of the resident population and property in which they live. • Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency. • Flexibility and ability to manage a complex workload in varied work environments • Strong interpersonal, communication, organization, writing and computer skills OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Powered by JazzHR 7vaCo7Xf0L

The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are the face of the property and promote a sense of community. The Resident Services Manager will work directly with property managers and property team members to ensure the highest quality experience possible for the residents. ESSENTIAL JOB DUTIES: • Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention. • Acquire a broad knowledge of the community and the surrounding area. • Prepare and maintain log of resident issues and services provided. • Assist residents with resolution of lease violations under the direct supervision of the Property Manager. • Prepare and deliver move in and renewal gifts. • Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property. • Coordinate all resident events. Minimum of one event per month. • Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution. • Manage Kingsley platform and address any resident concerns within 24 hours. • Greet, tour and lease to prospects as well as respond to any leads that come in. COMPETENCIES: • Understand the needs of the resident population and property in which they live. • Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency. • Flexibility and ability to manage a complex workload in varied work environments • Strong interpersonal, communication, organization, writing and computer skills OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Join the Rose Family: Your Future Awaits! Seeking Experienced Pest Control Technicians Looking to advance! 👀 Why settle for just another job when you can be part of a legacy? At Rose, we are proud to be the oldest pest management company in the nation, established in 1860! As a family-owned business, we provide innovative pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. With over 150 years of success, we offer a unique opportunity to grow within a supportive and passionate team. Our privately-owned company holds a great deal of opportunity for people who want to step up and start an exciting career. What We Offer You: Competitive Salary Service Supervisor earning potential of $75,000+ Comprehensive Benefits: Medical, Dental, Vision, and Rx Insurance Incentives: Bonus Plan, Commission Program, and Profit Sharing Retirement Savings: 401(K) with Company Match Work-Life Balance: Paid Holidays, Vacation, and Sick Days Professional Growth: Continuous training and career development Company Vehicle Responsibilities Your Role: We are on the lookout for an experienced pest control technician ready to elevate their career as a Service Supervisor. In this leadership role, you will: Inspire and coach your team while ensuring top-tier service Tackle challenging assignments with your expertise Maintain a focus on safety and quality best practices Qualifications What We're Looking For: Prior experience in pest control is a must - your skills matter! Strong communication and client relationship abilities Attention to detail and a knack for problem-solving Valid driver's license with a clean driving record Flexibility to work early mornings, evenings, and weekends with occasional overnight travel High school diploma or equivalent Pass Drug & Background Checks At least 18 years of age Bio-Serv companies are proud to be EOE #ZR

Customer Service Supervisor- On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45377 Full-time The Customer Service Supervisor is responsible for leading a team to provide superior customer service through various media channels (phone, chat, and email). Responsibilities include the development and training of Customer Service Representatives (CSR's), close monitoring of performance, and handling elevated customer issues. This position requires strong communication skills to facilitate individual coaching and mentoring of CSR's. Provides daily oversite, support, and strategic input to the Customer Service team to ensure efficiency and profitability in scheduling service appointments. Further, the position is responsible for maintaining knowledge of Logan Services' products, services and processes pertaining to the Customer Service Department. Essential Duties and Responsibilities: Actively supports the Customer Service team by answering incoming calls for all markets and scheduling of service calls logistically and profitably Provides daily support and guidance to the Customer Service team Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided Coach, motivate and counsel CSR's on performance including administering disciplinary action when necessary. Responsible for setting team and individualized CSR goals, evaluating, and managing the Customer Service performance reporting and analytics to help each CSR reach those goals Conduct monthly 1:1 meetings with each CSR to review performance, individualized coaching and/or career pathing opportunities Conduct 1:1 call evaluations for each CSR at minimum twice a month Responsible for developing new/improving, implementing and managing of all Customer Service related processes and best practices to improve efficiency and a positive customer experience by staying abreast on customer service trends, software and best practices. Streamline and cascade all important and relevant information to Customer Service team through effective communication such as monthly team meeting, weekly team huddles, side-by-side process refreshers, seasonal bootcamp trainings, etc. Assists with resolving escalated customer issues and collaborates with Field Supervisors and Customer Experience Specialist to handle and resolve escalated customer complaints, questions, and concerns. Ability to authorize maintenance plan discounts or process refunds up to $300 when necessary Management of weekly timesheets and time off requests for your direct reports. Responsible for monthly verification and accurate reporting of CSR SPIFFs to HR Responsible for 30 day, 90 day, and annual reviews of direct reports. Collaborate with CSR Manager to interview potential CSR candidates and support with training and development of any CSR new hire. Responsible for scheduling and coverage needs of the Customer Service department include but not limited to reviewing the weather forecast and anticipating opportunities to adjust and/or add hours to maximize appointment scheduling. Responsible for oversite and performance of the weekend & holiday schedule. Collaboration with all company departments with a positive intent Performs other duties as assigned Competencies: Customer Service oriented- ability to portray empathy, relate with others and eager to help when working with a customer to ensure they receive a positive experience Positivity- displaying a positive attitude even during times of adversity Leadership- able to organize, control, and guide the work of others to obtain satisfactory results. Mentoring- provides advice and support while fostering the progress of a less experienced colleague Communication - Displays a grasp of the information and always initiates or responds to communications in an appropriate, timely and comprehensive manner. Active Listening - Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times. TEAM Builder- Creates a sense of TEAM through achievement, goal setting, sharing successes, professional development etc. Interpersonal skills- relates well to all kinds of people, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situation comfortably Confidentiality- maintains all client communications and confidential information as per code of ethics, and per client instructions Self sufficient and motived- is internally self motivated and has a proactive approach and participation by being able to identify areas of opportunity within the business and their team and takes initiative in providing additional support and/or taking action as necessary Sense of urgency- it's imperative to act promptly, decisively, and without delay using good judgement Experience and Requirements: Bachelor's degree or Associate's Degree plus 1-2 years of related experience. 3-5 years Customer Service experience HVAC knowledge Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook Excellent written and oral communication skills Our PARTE Values: P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do. A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities. R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution. T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other. E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way. To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers Equal Employment Opportunities to all applicants.

Owens Corning is embarking on an exciting new chapter of growth, fueled by our refreshed enterprise strategy and long-term vision. The Global Business Services (GBS) End to End Service Leader will play a critical role in this journey-driving process excellence, enabling integration of new businesses, and ensuring seamless execution of shared services that underpin our enterprise performance. This leader will have the unique opportunity to shape the structure, strategy, and long-term solutions for GBS operations, creating an end-to-end execution model that delivers both operational rigor and continuous improvement. As we expand our global footprint, integrate acquisitions, and advance digital capabilities such as SAP, this role will be at the center of Owens Corning's transformation. As a direct partner and advisor to the GBS Director, the End-to-End Service Leader is accountable for establishing, standardizing, and executing processes that deliver value across the enterprise. The leader will design and oversee global processes-including procure-to-pay, accounts payable, and receivables-while partnering with our outsourcing partner (Genpact) to drive scalable execution. With a team of over 100 FTEs and approximately 230 Genpact execution resources, this role requires exceptional leadership, vision, and the ability to elevate service delivery standards across a large, complex organization. Reports to: Director, Global Business Services Span of Control: 4 direct reports Location: Hybrid RESPONSIBILITIES Operational Execution * Own end-to-end service delivery for procure-to-pay, accounts payable, receivables, and related processes. * Partner with Genpact to ensure efficient outsourced execution, while maintaining accountability for standards, controls, and outcomes. * Develop, document, and hand off standard operating procedures (SOPs) for consistent global execution. * Engage in every M&A integration to ensure smooth process adoption and system alignment. * Lead involvement in SAP upgrades, ensuring new features and process changes are adopted effectively. * Establish KPIs, SLAs, and metrics that drive accountability, service quality, and performance visibility. Leadership & Strategy * Shape and implement the structure, vision, and long-term roadmap for GBS execution. * Act as an end-to-end service leader, balancing day-to-day execution with strategic process design and future improvements. * Champion a continuous improvement mindset that simplifies, standardizes, and automates processes. * Anticipate trends in global service delivery models and proactively position OC for future success. Stakeholder Management & Engagement * Demonstrate executive presence with the ability to engage, influence, and inspire senior leaders (VP-level and above). * Communicate complex data and metrics at both detailed and high-level narratives, tailoring to diverse audiences. * Partner with stakeholders to ensure customer-centric service delivery, balancing tough decision-making with collaborative problem-solving. * Foster a culture where stakeholders see GBS as a trusted partner and first point of contact for solutions. Team Leadership & Talent Development * Build and lead a high-performing organization spanning Band 7 to Band 3 leadership levels. * Develop future talent pipelines and succession plans within the GBS team. * Cultivate a culture of accountability, collaboration, and service excellence. * Provide mentorship and leadership development to strengthen team capabilities and readiness. Develops Others * Creates energy and enthusiasm in individual and team development. * Educates, coaches and challenges others to build and develop capability. * Generates actions and leverages resources that result in retention of talented employees. * Inspires teamwork across all functions and resources (internal and external) to maximize performance. QUALIFICATIONS * Bachelor's degree in Business Administration or related field required. * 10+ years in shared services or service delivery operations, with 3+ years in senior leadership. * Experience standing up or scaling a GBS model strongly preferred; outsourced GBS experience a plus but not required. SKILLS & CAPABILITIES * Demonstrated experience running large, complex execution organizations (100+ FTEs). * Strong leadership and change management abilities. * Deep process expertise in procure-to-pay, accounts payable, receivables, and related workflows. * SAP knowledge and ERP implementation/change experience preferred. * Executive presence with proven ability to communicate metrics, inspire confidence, and engage with senior leaders. * Customer service mindset-approachable, solution-oriented, and stakeholder-focused. * Strategic thinker with the ability to balance execution and long-term process vision. * Strong analytical, communication, and problem-solving skills. KNOWLEDGE, SKILLS & ABILITIES * Business Expertise. Brings a rigorous business orientation to the legal function and can communicate legal challenges in a data-driven and fact-based manner to business NLT. Has the ability to translate business objectives into organizational initiatives. * Inclusive Leadership: Has the ability to build and lead an a diverse, high performing team * Strong Organizational Skills. Has the ability to meet deadlines and communicate issues as they arise, with specificity and determine actions necessary for a timely remedy of issues. * Communication. Clearly conveys relevant information and ideas with confidence and in a manner that inspires the audience. Adjusts approach to capture audience attention and ensures there is an understanding of the message. Seeks to understand others through active listening. * Judgment and Decision Making. Recognizes issues, problems or opportunities and determines whether action is needed. Choose appropriate action by formulating clear decision criteria and evaluates options by considering implications and consequences. Implements decisions or initiates action within a reasonable time. * Customer Orientation. Has an external (outside-in) orientation and understanding that all business opportunities start with knowledge of how to create value for a customer. * Highly Ethical. Can be trusted to do only the "right thing" for the employees, shareholders, and others. Follows a balanced approach without compromising integrity. * Results Oriented. Energetic, resourceful, with strong service orientation and positive can-do attitude. Fully committed to the job and to deliver outstanding work. Never satisfied with status-quo, continually striving for excellence. Enjoys working hands-on. * Collaboration: Ability to work across functional and business lines to drive to the best enterprise outcome. Builds the connections to get things accomplished. * Strategic Thought: Ability to lead with an enterprise mindset to create and implement strategy, through use of curiosity, analytics and insights and multiple perspectives. * Adaptability. Ability to respond quickly to the demands of the moment. A flexible person who can stay productive when the demands of work pull in many different directions at once. Maintaining effectiveness in a variety of environments. * Decisive & Curious: Seeks diverse perspectives, brings clarity to complexity, and uses insights to inform bold, confident decisions. #LI-onsite #LI-SN1 About Owens Corning Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit ********************* Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18. #LI-KH1

We are seeking a experience Commercial Roofing Service Manager responsible for the overall management of the established commercial service and repair department. Please note roofing industry experience is required for this position. Nations Roof is one of the largest and fastest growing commercial roofing contractors ranked #4 in 2021 Top Roofing Contractors in the US. We were founded to give today's businesses a clear choice for trustworthy cost-effective roofing solutions. At Nations Roof we embrace safety as an important part of a job well done. Nations Roof is an expert in every type of roofing waterproofing coating green and metal system application. Our emphasis is not just project based: we work to understand the budgets solutions and maintenance that fit best with all roofing assets. We offer more than a job….we offer a challenging career in a company that values our employees. Responsibilities: Develop and use advanced planning skills for establishing maximum productivity of manpower materials and equipment etc Ensure jobs start on time customer expectations are met or exceeded and hours and materials are properly expended Recruit train mentor and retain a dependable and knowledgeable maintenance workforce Learn and teach best practices for roofing service inspection and roof system maintenance by fully participating in on-the-job training as well as periodic manufacturer training Comply with all safety policies and procedures be an example and support the company safety goals and objectives Manage department finances including budgets and project invoicing Review and analyze budget reports and prepares and develops budget modifications and recommendations Strengthen customer relationships and customer development Prospect and sales to new and existing clients of additional services such a preventive maintenance programs APPLY

The Service Manager is responsible for creating and maintaining healthy relationships with customers, completing work orders and invoices, preparing warranty claims, reporting and minimizing aged work-in-process, maintaining service records and quality control records, completing job status reports, maintaining current billing cycle, giving yearly performance reviews, determining labor needed, assisting with diagnosing technical machine issues, working with employees to obtain training, conducting safety meetings and other general service department duties as directed by the Branch Manager and the General Service Manager. Essential Functions Administrative - Maintain department communication in order to complete work and grow service labor sales. Utilize various computer programs and John Deere communication tools as resources. Plan work schedule. Maintain a clean, orderly and safe work area and appearance. Inventory Control - Maintain personal and department tool inventory. Service - Complete service data on invoices. Open and close work orders in a timely manner in order to minimize aged work-in-process. Performs basic diagnostics and determines what repairs are needed and advises customers of replacement parts as necessary. Repair and replace damaged or worn parts. Test mechanical products and equipment after repair or assembly to ensure proper performance and compliance. Prepare all reports and forms required in conjunction with work orders, taking note of the cause of failure/problems. Prepare warranty information. Service and maintain company vehicle and shop. Maintain flat rate in accordance with the Standard Pricing Guide (SPG). Utilize Marketing Service Times (MST's) to quote jobs. Maintain current knowledge of Company and competitor products. Maintain condition of vehicles, inventory, tools and equipment. Read and understand operating manuals, blueprints and technical drawings. Maintain quality control records. Generate work preview reports and code established flat rates. Complete job status reports. Work order log. Work with customer invoicing problems. Read and understand financial operating statements. Manage - Give yearly performance reviews for department technicians. Determine labor needed in preparation for work loads and plan the work schedule. Work with John Deere Territory Representatives to communicate difficult machine issues. Assist factory and engineers with diagnosing technical machine issues. Insure Service Department is productive. Maintain billing cycle efficiencies, expenses and gross margins. Reports work in process. Training - Work with employees in obtaining technician certification and complete training needs. Conduct monthly safety meetings. Other Functions Deliver parts, run errands, etc. as needed. Assist with other duties assigned and directed by corporate management within the frame work of Murphy Tractor and Equipment Company, Inc.'s objectives. Knowledge/Skills/Abilities Strong knowledge of methods, materials, tools and techniques used in the repair of heavy construction equipment. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Good skills in operating vehicles and equipment used for diagnostic purposes Strong focus on customer service. Strong knowledge of Microsoft Office and Internet. Basic knowledge of office machines, including copier, fax and printer. Able to communicate effectively as appropriate for the needs of customers or coworkers. Strong attention to detail Able to work effectively in a team environment. Able to process work with accuracy. Meet commitments and deadlines. Able to complete required documentation and reports in a timely manner. Able to perform multiple tasks simultaneously. Able to work a flexible schedule as needed. Able to organize and prioritize numerous tasks and complete them under time constraints. Demonstrates openness to new procedures, technology and structure. Physical Requirements and Work Schedule Able to do occasional lifting of up to 50 lbs. Employee must be able to stand for an extensive amount of time. Able to move or hold arms and hands in small areas, utilizing tools, for an extensive amount of time. Able to use tools that vibrate for an extensive amount of time. Able to work flexible schedule, including some evenings and weekends. Education/Work Experience High school diploma or GED required. Two year certificate from a college or technical school or at least five years related experience and/or training in the subordinate position. Murphy Tractor & Equipment Co. is an equal opportunity employer.

The Service Manager is responsible for creating and maintaining healthy relationships with customers, completing work orders and invoices, preparing warranty claims, reporting and minimizing aged work-in-process, maintaining service records and quality control records, completing job status reports, maintaining current billing cycle, giving yearly performance reviews, determining labor needed, assisting with diagnosing technical machine issues, working with employees to obtain training, conducting safety meetings and other general service department duties as directed by the Branch Manager and the General Service Manager. Essential Functions Administrative - Maintain department communication in order to complete work and grow service labor sales. Utilize various computer programs and John Deere communication tools as resources. Plan work schedule. Maintain a clean, orderly and safe work area and appearance. Inventory Control - Maintain personal and department tool inventory. Service - Complete service data on invoices. Open and close work orders in a timely manner in order to minimize aged work-in-process. Perform basic diagnostics and determine what repairs are needed and advise customers of replacement parts as necessary. Repair and replace damaged or worn parts. Test mechanical products and equipment after repair or assembly to ensure proper performance and compliance. Prepare all reports and forms required in conjunction with work orders, taking note of the cause of failure/problems. Prepare warranty information. Service and maintain company vehicle and shop. Maintain flat rate in accordance with the Standard Pricing Guide (SPG). Utilize Marketing Service Times (MST's) to quote jobs. Maintain current knowledge of Company and competitor products. Maintain condition of vehicles, inventory, tools and equipment. Read and understand operating manuals, blueprints and technical drawings. Maintain quality control records. Generate work preview reports and code established flat rates. Complete job status reports. Work order log. Work with customer invoicing problems. Read and understand financial operating statements. Manage - Give yearly performance reviews for department technicians. Determine labor needed in preparation for work loads and plan the work schedule. Work with John Deere Territory Representatives to communicate difficult machine issues. Assist factory and engineers with diagnosing technical machine issues. Insure Service Department is productive. Maintain billing cycle efficiencies, expenses and gross margins. Reports work in process. Training - Work with employees in obtaining technician certification and complete training needs. Conduct monthly safety meetings. Other Functions Deliver parts, run errands, etc. as needed. Assist with other duties assigned and directed by corporate management within the frame work of Murphy Tractor and Equipment Company, Inc.'s objectives. Knowledge/Skills/Abilities Strong knowledge of methods, materials, tools and techniques used in the repair of heavy construction equipment. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Good skills in operating vehicles and equipment used for diagnostic purposes Strong focus on customer service. Strong knowledge of Microsoft Office and Internet. Basic knowledge of office machines, including copier, fax and printer. Able to communicate effectively as appropriate for the needs of customers or coworkers. Strong attention to detail Able to work effectively in a team environment. Able to process work with accuracy. Meet commitments and deadlines. Able to complete required documentation and reports in a timely manner. Able to perform multiple tasks simultaneously. Able to work a flexible schedule as needed. Able to organize and prioritize numerous tasks and complete them under time constraints. Demonstrates openness to new procedures, technology and structure. Physical Requirements and Work Schedule Able to do occasional lifting of up to 50 lbs. Employee must be able to stand for an extensive amount of time. Able to move or hold arms and hands in small areas, utilizing tools, for an extensive amount of time. Able to use tools that vibrate for an extensive amount of time. Able to work flexible schedule, including some evenings and weekends. Education/Work Experience High school diploma or GED required. Two year certificate from a college or technical school or at least five years related experience and/or training in the subordinate position. Murphy Tractor & Equipment Co. is an equal opportunity employer.

Full-time Description Join Our Growing Team! At ADMAR, being part of something bigger is a source of pride. With the right equipment from ADMAR, our customers build, landscape and get work done in our communities-and in yours too! Want to contribute in a BIG way? Join our team! Now, we're not talking about just a job, we're talking about elevating your career, at a place where the sky's the limit with ongoing training and advancement opportunities. Job Summary: Service Manager Critical role within the company with responsibility for maximizing shop efficiency, revenue generation capability and productivity of the service department personnel. You will establish and mentor an organization dedicated to achieving the highest levels of equipment service and repairs while maintaining a high level of customer satisfaction. You will collaborate with other departments within the branch as well as with other branch locations, in order to improve the overall performance and profitability of the business. Essential Functions: Providing a safe work environment by ensuring that established safety standards and policies are communicated to staff members and that these policies are adhered to Assisting in the recruitment of qualified personnel. Ensure their skills and qualifications allow service work to be completed per OEM standards for all equipment types offered by at your branch Supervise and mentor service technicians by performing spot checks. Ensure work is progressing at the desired pace Prepare schedules and plan staff duty rotations as needed to ensure that the department is staffed properly Review OEM lists and other documents to ensure the shop has proper tooling and equipment, such as diagnostic tools, that will improve quality and productivity within the service department Responsible for the timely review of overtime requirements and recommend changes as needed OEM Portals: Check weekly each portal to familiarize yourself with service bulletins/campaigns and other important service information locations Ensure service documentation is prepared and processed in a proper and timely manor Ensure any chronic, long term or out of the ordinary issues are reported Run reports as needed, process the data for practical use and respond to progress report requests as necessary Maintain established goals for staff training, equipment status and maintenance programs Review staff training records and make recommendations for their continuing education Responsible for constant communication with team to ensure all expectations are being met Requirements Skills: Must be dedicated to running a clean, safe and efficient shop Must be a highly motivated individual and dynamic leader Must be able to read and write the English language Possess the ability to calculate figures, such as discounts, interest, and percentages Be able to read and understand electrical and hydraulic schematics within service manuals Ability to multitask is a must Exceptional phone skills Excellent customer service skills Must have the ability to work with diverse groups in a challenging, fast paced setting AS400 or other ERP systems knowledge a plus Have a strong desire to seek self-improvement Be able to participate in online and group training and utilize established training courses for group classroom and on-line learning Willing to put in the extra time to ensure goals, deadlines and customer satisfaction are met Experience/Education: High School Diploma or equivalent 3 - 5 years' experience as a Shop Forman or Service Manager, preferably in the equipment industry Highly competent computer and keyboarding skills Strong verbal communication skills Verifiable references and a work history Physical Demands: While performing the duties of this job the employee is regularly required to sit, stand and walk. Employee must be able to lift and carry up to 50 lbs. The work environment is that of a typical warehouse office. Some exposure to cold, heat, noise, fumes and dust. ADMAR offers a competitive salary, comprehensive medical coverage, 401k with generous company match, paid time off, and more. Realize your potential at ADMAR, and you'll enjoy exciting days with a “great group of people” and “opportunities for fulfillment in your career.” As one of the largest independently owned providers of construction equipment and supplies, we encourage you to apply today! ADMAR Supply Co Inc is committed to the policy of equal employment opportunity. This policy expressly prohibits discrimination on the basis of sex, race, color, religion, creed, national origin, age, marital status, sexual orientation, disability, genetic predisposition or carrier status, domestic violence victim status, veteran status or status as a member of any other protected group or activity. Salary Description $65,000 -$80,000 per year

Join the Rose Family: Your Future Awaits! Seeking Experienced Pest Control Technicians Looking to advance! 👀 Why settle for just another job when you can be part of a legacy? At Rose, we are proud to be the oldest pest management company in the nation, established in 1860! As a family-owned business, we provide innovative pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. With over 150 years of success, we offer a unique opportunity to grow within a supportive and passionate team. Our privately-owned company holds a great deal of opportunity for people who want to step up and start an exciting career. What We Offer You: Competitive Salary Service Supervisor earning potential of $75,000+ (Base Salary plus bonuses) Comprehensive Benefits: Medical, Dental, Vision, and Rx Insurance Incentives: Bonus Plan, Commission Program, and Profit Sharing Retirement Savings: 401(K) with Company Match Work-Life Balance: Paid Holidays, Vacation, and Sick Days Professional Growth: Continuous training and career development Company Vehicle Responsibilities Your Role: We are on the lookout for an experienced pest control technician ready to elevate their career as a Service Supervisor. In this leadership role, you will: Inspire and coach your team while ensuring top-tier service Tackle challenging assignments with your expertise Maintain a focus on safety and quality best practices Qualifications What We're Looking For: Prior experience in pest control is a must - your skills matter! Strong communication and client relationship abilities Attention to detail and a knack for problem-solving Valid driver's license with a clean driving record Flexibility to work early mornings, evenings, and weekends with occasional overnight travel High school diploma or equivalent Pass Drug & Background Checks At least 18 years of age Bio-Serv companies are proud to be EOE rosepestsolutions+******************* #ZR

Kenyon College is conducting a search for a qualified candidate to fill the position of Facilities Services Supervisor (Night Shift). The Facility Services Supervisor will supervise and train custodial department employees to maintain and improve the appearance of campus facilities and other college properties, using appropriate cleaning techniques and procedures and supervise second shift trades technicians and serve as initial point of contact for facilities related campus issues, contacting managers as required. Essential Functions: Plan, schedule, assign, evaluate and prioritize custodial maintenance work orders. Reassign tasks as needed. Utilize two-way radio communication to converse with staff. Check instructions on work orders for accuracy, and contact requestor for additional information, if required. Train personnel in proper custodial and maintenance procedures, including the safe and proper use of chemicals, products, and equipment. Provide training, guidance and support to custodial teams that shampoo carpets, operate dry chemical floor care equipment, on operate floor cleaning equipment for the athletic center and other buildings on campus. Track Personnel Records and Work Schedules Track and balance regular and overtime hours. Maintain daily schedules, vacation and day-off requests. Compile, organize and review and approve daily time sheets and provide copy to Computer Records Coordinator. Perform monthly reviews of attendance records for assigned personnel. Conduct annual performance appraisals of employees supervised. Audit work areas and document service levels for appropriateness and report findings to Manager of Facility Services. Plan and supervise seasonal tasks, such as snow removal. Monitor the preventative maintenance program and care of all equipment used by the custodial staff. Inspect all areas responsible for on a regular basis to ensure standard of care and appearance are maintained and any safety hazards are addressed and corrected. Make suggestions to immediate supervisor on ways to improve efficiency and work load of employees. Required to respond to emergencies and field phone calls from campus safety office or other campus administrators for service as needed. Coordinate activities of vendors/contractors that perform work in buildings not performed by in-house custodial staff. Schedule and notify Kenyon personnel about work to be performed to include: Scope and dates of activities. Monitor work of vendors/contractors while they are on campus. Evaluate work performed and notify appropriate Administrators of work progress. Initiate requests for materials and cleaning equipment and charge to proper accounts. Use storeroom computer program for ordering of supplies. Follow-up on back orders. Obtain custodial supplies and distribute to appropriate custodial closets. Utilize the college's computerized maintenance management system (CMMS) to assign, direct and track campus housekeeping activities. Other duties as assigned by Supervisor. Nonessential Functions Act as project manager for projects during the school year and summer months as assigned by the Director of Facility Operations. Assist with college campus events as directed by Manager of Facility Services. Respond to other departments requesting maintenance services. Knowledge, Skills, Abilities and Success Factors Individual should have the ability to read blueprints for buildings. Ability to read chemical labels and MSDS. Able to make sound decisions and analyze processes to determine course of action for staff assignments. Communication Listen attentively and respectfully. Give feedback directly and honestly. Talk with others to clarify differences. Create a healthy work environment Treat others respectfully. Take responsibility for own actions, behaviors and attitudes. Manage conflict by identifying solutions or seeking guidance as necessary. Supervisory Responsibilities Supervision of custodial staff daily activities. Supervision of 2 nd shift trades personnel. Establish work schedules for daily and weekend activities for custodial team. Working Conditions Requires prolonged sitting or standing. Requires physical exertion to manually move, lift, carry, pull, or push heavy objects or materials. Requires stooping, kneeling, crawling, bending, turning and reaching. Must be able to work indoors and outdoors year-round. Must be able to work in noisy and crowded environments. Must be able to work in and around dust, fumes and odors. Must be able to drive automatic and standard shift vehicles. Must be able to work in high places. Individual will need to be available to report to campus at various times during the day and night due to emergencies. Minimum Qualifications High School Diploma. Minimum of five years hands-on experience with custodial cleaning equipment. Eight years of job-related Custodial Operations experience. Working knowledge of building trades operations (electrician, plumbing, HVAC). Must obtain or have a valid Ohio driver license and complete Kenyon driver training. Ability to read, comprehend and follow both verbal and written communication. Capable of lifting and carrying heavy loads up to 50lbs, good manual dexterity, and able to work at heights on ladders. Works both cooperatively as a team member and independently with minimal supervision. Must have the ability to properly diagnose situations and possess good decision-making skills. Preferred Qualifications Experienced in goal setting, leading and supervising staff, evaluating performance, effectively coaching staff on issues. Extensive experience training employees, with a minimum of five years management experience. Ten years of job-related Custodial Operations experience. Two years working in/supervising building trades technicians (electrical, plumbing, HVAC). Knowledge of how to use and operate hand and powered cleaning equipment. Experienced in supervising employees in a union environment. Two years of technical college or Associate degree. Experience with implementing Green Seal cleaning product standards. Professional certification through the ISSA Cleaning Management Institute. Work Hours: Third Shift (9:30pm-6:00am) Monday - Friday and as needed for emergencies and college events. Kenyon College is a nationally prominent, private liberal arts college where academic excellence goes hand in hand with a strong sense of community and close relationships among students and professors. Compensation and Benefits Salaries at Kenyon are competitive and commensurate with experience. In addition to an attractive salary, Kenyon offers benefits for employees and their family members. Children of employees are eligible for 100% tuition waivers at Kenyon, and through the Great Lakes Colleges Association, children of employees are eligible for 90% tuition waivers at nineteen other of the nation's finest liberal arts colleges. We also offer health, dental and vision insurance, TIAA retirement, and many other benefits, including provisions for a spouse, families, and domestic partners. Details about benefits as well as conditions of employment are described more fully in our Staff Handbook. Kenyon is a unique place to live and work. To discover why it should be your next home, click here. Kenyon College is an equal opportunity employer, and we welcome applications from all qualified individuals. It is the College's policy to evaluate qualified applicants without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, physical and/or mental disability, age, religion, medical condition, veteran status, marital status, or any other characteristic protected by institutional policy or state, local, or federal law. Kenyon College has a strong commitment to an inclusive environment that welcomes all voices and perspectives.