General Manager
Associate manager job at Sonic Drive-In
Itapos;s the dream job you never have to wake up from. At SONIC, youapos;ll whistle while you work, gaining a sense of accomplishment along the way. Youapos;ll interact with fantastic people, earn great pay, sport a cool uniform. br /br /As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience.
You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
br /br /Essential General Manager restaurant job duties are listed below:br /●Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhopsbr /●Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards br /●Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practicesbr /●Performs restaurant opening and/or closing dutiesbr /●Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels br /●Monitors and maintains restaurant inventory levels.
Places orders for food, paper and other supplies within cost control proceduresbr /●Completes and maintains all drive-in restaurant employment related records and payroll recordsbr /●Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
br /●Immediately and respectfully resolves guest requests.
Reports guest complaints to immediate supervisor and assists in resolving such complaintsbr /●Interview and hire restaurant crew and management team members to achieve proper staffing levelsbr /●Prepare all necessary operational reports.
Develop appropriate action plans to resolve unfavorable financial and/or sales trendsbr /●Develop and implement a marketing planbr /br /br /Additional General Manager Requirements:br /●High school diploma or equivalent required.
Advanced studies in business, restaurant management or related fields are preferredbr /●Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervisionbr /●Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidaysbr /●Knowledge of recruiting, interviewing and selection practicesbr /●Knowledge of federal and state labor laws as well as local health and sanitation laws and regulationsbr /●Leadership and supervisory practices and skills; effective verbal and written communication skillsbr /●Basic accounting and computer skillsbr /●Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problemsbr /●Problem solving, decision-making and conflict-resolution skillsbr /●Willingness to abide by the appearance, uniform and hygiene standards at SONICbr /br /br /Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the beeapos;s knees, cruisinapos; .
.
.
you get the picture! Itapos;s downright sensational!! br /br /All thatapos;s missing is you, so APPLY TODAY!br /br /SONIC and its independent franchise owners are Equal Opportunity Employers.
br /
Assistant General Manager
Troy, OH jobs
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
High School minimum, University Degree Preferred
1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
General Manager
Columbus, OH jobs
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Assistant General Manager
Springfield, OH jobs
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
High School minimum, University Degree Preferred
1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
District Manager
Greenville, OH jobs
JOB TITLE: District Manager (DM)
REPORTS TO: Senior Vice President (SVP)
The District Manager (DM) has overall responsibility for managing daily operations of the restaurant business in order to achieve and maintain high standard of quality, service and cleanliness and ensuring the restaurants desired outcomes i.e., increased sales, profitability, and employee retention. The DM empowers the Restaurant General Managers (RGM) team within their district to oversee the financial controls, operations, people development, customer service and company compliance within the restaurant across all shifts. A DM should be flexible and be able to work the hours necessary for the proper discharge of their duties and/or required by the needs of the business.
NOTE: Each "key activity" described below identifies, the primary (but not exclusive) core competency related to the performance
Responsibilities and Key Activities
1. Leads Operations Excellence (Health & Safety, Loss Control):
· Demonstrates expert understanding of Operations Excellence Standards (Clean, Safe, Hot and Fresh, Friendly and in a reasonable time frame of guest expectations.
· Provides operations direction to team in a clear, concise and positive way and coaches others to lead operations. Consistently deliver on standards throughout all day parts by utilising travel paths, cleaning schedules and daily checklists. Complies with legal and company directives. Keeps accurate records.
· Demonstrates patience and a positive attitude with management team and team members while delegating tasks and giving instructions.
· Restaurant embraces new platforms through rigorous implementation plan. Management supports new processes and actively coaches transition phase.
· Ensures that Health and Safety and Food Safety working practices are adhered to at all times across the district.
2. Business Planning Financial Control
· Overall financial planning
· Delivers GP through control of food costs, waste, employee meals, free food and merchandise
· Forecasts monthly profit verses plan and delivers against P&L. Identifies any shortfalls and implements solutions to meet targets.
· Use one-to-one business reviews to discuss all aspects of P&L. Shares and implements good practice amongst others
· Understands and analyze retail audit trends, implements recommendation and ensures compliance to cash policy at all times. Restaurant paperwork checked on a daily basis and action discrepancies. Completes weekly stock count and communicates findings to SVP on weekly review meetings.
3. Customer Service-Leads Customer Service
· Leads by example and motivates teams to deliver a great guest experience at all times
· Makes professional impression on customers and team through positive and friendly attitude and proactive interaction to seek feedback on customer experience
· Ensure team set up to deliver a great guest experience across all areas
· Meet or exceed speed of service standard through effective application of labor scheduling
· Ensure that guest conflict is resolved in a timely, friendly and professional manner in order to achieve a satisfactory outcome
4. People Management and Team Talent
· Maintains a supportive environment through regular management meetings, one to one reviews and specific staff events
· Provides the team with clear direction and support
· Enhances teamwork both within the restaurant and across the area through open and honest communication
· Complete annual performance review for management team
· Complete Leadership Development Review (LDR) process for the management team
· Manage absence and disciplinary issues within the district, seeking specialist advice where necessary
· Leads development and implementation of strategies to identify/hire/promote and retain effective team talent; assists Regional Training Manager with management recruitment and selection
· Coaches management team members on people leadership skills and management tools for maximum efficiency
· Identifies effective team members who are “at-risk-of-departing” and takes appropriate action for retention
· Ensure succession plans are in place for the whole team with specific development actions for key individuals; understands the need to continually improve the strength of the team
5. Sales Building
· Executes national and local promotions with zero defects. Ensures Managers prepare in advance, motivates the team and supports execution
· Continuously aware of competitor activity and understand the impact on day part within own restaurant sales. Offer short and term solution
· Implement menu management procedures through dayparts (Breakfast, Lunch, Side Orders, Value for Money Meals day and night offers)
· Use current company guidelines to find ways to upsell, ensure clear targets are posted and reviewed
· Reward and recognition schemes in place
Qualifications
1. Demonstrated leadership and development skills with 1 to 4 years of excellent performance standards in a restaurant or retail environment or a comparable work record, preferably in a restaurant or in the retail/hospitality industry
2. English language proficiency that enables effective communication
3. Completion of the following internal training workshop or is willing to complete them within the required time frames: Management Training Foundations, Food Safety Level 2 (SERVSAFE).
Critical Relationships:
1. RGM's and Restaurant Team
2. SVP (Senior Vice President)
3. HR / Training / Department Heads
4. Head Office
5. Customers
6. Suppliers and Contractors
```Duties```
- Oversee and manage multiple district locations, ensuring operational efficiency and effectiveness
- Develop and implement strategies to drive business growth and achieve sales targets
- Monitor and analyze key performance indicators to identify areas for improvement and implement process enhancements
- Provide leadership and guidance to district managers and their teams, fostering a culture of high performance and accountability
- Collaborate with cross-functional teams to develop and execute strategic initiatives
- Conduct regular performance evaluations and provide coaching and development opportunities to enhance team members' skills
- Manage profit and loss for the district, making data-driven decisions to optimize financial performance
- Ensure compliance with company policies, procedures, and regulatory requirements
```Skills```
- Strong background in process improvement, with the ability to identify opportunities for operational efficiencies
- Proven track record in sales, with the ability to drive revenue growth and meet or exceed targets
- Excellent supervisory skills, with the ability to effectively lead and motivate a team
- Strategic planning expertise, with the ability to develop and execute plans to achieve business objectives
- Business development acumen, with the ability to identify new opportunities for growth and expansion
- Proficient in profit loss management, with the ability to analyze financial data and make informed decisions
- Project management skills, with the ability to effectively plan, execute, and monitor projects
- Strong leadership abilities, with the ability to inspire and influence others towards achieving common goals
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Work schedule
10 hour shift
Weekend availability
On call
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Paid training
Mileage reimbursement
Field Operations Manager (Minneapolis, MN)
Dublin, OH jobs
When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
This role will provide leadership and accountability to the Franchise business results of an assigned geographical group of Franchise restaurants ranging from 110-140 restaurants to deliver on operational execution, brand standards, customer experience, customer count growth and increase market share at the restaurant level. This role will work within locations and with operators (District Managers, Director Area Operations and VP of Operations) to better improve guest experience, sales growth and business results to enhance four-wall EBITDA growth.
Consistently demonstrate Wendy's values and leadership behaviors to build positive business relationships with key partners including field leadership teams, Franchise Owner/Operators, QA partners, and functional partners in order to drive the primary goal of sales & profit growth, new restaurant growth, and an excellent customer experience.
Responsibilities
Operations Performance Ownership
Conducts Wendy's Done Right Visits in an assigned geographical territory of approximately 120 Wendy's locations. Partnering with above restaurant leadership (District Managers, Directors of Area Operations and Vice President of Operations of Franchise Entities) to ensure the correct Wendy's systems are implemented and properly leveraged to drive better customer experience, sales growth and profit growth at the restaurant level.
Leverages Model of Excellence scorecard to provide targeted coaching and training to deliver restaurant level improvement of key performance metrics including sales & profit growth; recruitment & training, EBITDAR, and guest experience.
Improves Franchisee capabilities using data driven insights and available resources, while leveraging Field Training Managers support & expertise, and best practices across business functions (e.g. marketing, finance, HR, etc)
Conducts Quarterly Business Reviews and Growth Readiness Assessments with assigned franchisees owning between 1 and 5 Wendy's locations. Accountable for driving their total business metrics compared to the Model of Excellence scorecard
Leadership Development Above Restaurant
Provides Coaching and Training to Multi-Unit leaders (DM and above) in partnership with the franchisee leadership to ensure One Best Way adoption of systems and the Performance Management Cycle is consistently followed to ensure restaurants operate at the highest level.
Provides coaching and training to Multi-Unit leaders and Franchisees to ensure succession plans and bench development is in place.
Training for Operational Excellence
Partners with the Field Training Managers to identify and deliver in-restaurant training and development and ensures the organization is actively working on internal development and succession planning.
Accountable for driving individual restaurant operations excellence, as measured by customer feedback and internal evaluations; facilitate training and development on operations initiatives and ensure the organization is actively working on growth and development.
Takes appropriate actions, as needed, to enforce compliance with standards driving franchisee accountability to training standards.
Supporting New Restaurant Openings
Provides support to franchisees for all new restaurant openings in the territory
Ensure restaurant teams are properly trained and ready to execute One Best Way prior to approving a restaurant to open
Provides final assurance that the restaurant is constructed to Wendy's standards including with required equipment and technology being in place prior to opening.
Attends the new restaurant opening providing on-site guidance and celebration
Minimum Wage USD $99,000.00/Yr. Maximum Wage USD $173,000.00/Yr. Qualifications
Bachelor's degree in Operations, Business Markets, and Management, Finance, Supply Chain or related field preferred
Candidate based in Minneapolis, MN preferred
Minimum 5 years' experience with increasing responsibility in operations management, including P&L management of multi-unit operations
Strong analytical and creative problem-solving skills with ability to communicate at various levels to convey ideas
Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders
Builds strong relationships with teams across the organization to better establish strong lines of communication.
Strong organizational skills, with the ability to balance relevant priorities
Ability to translate and adapt numerical/financial information into actionable insights
Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company (primarily Minneapolis, MN). When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite
Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ***********************
NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
Auto-ApplyDistrict Manager- Pizza Hut
Bay Village, OH jobs
We operate multiple Pizza Hut locations in the Cleveland Ohio area and are looking for a District Manager to join our family. Responsibilities will include: Oversee operations at 6-8 locations Hire, train, supervise and direct the staff Operations and profitability of the designated area
Effectively communicate directions and implement changes to the market and follow up to ensure compliance.
Consistently demonstrate strong leadership qualities.
Budget for and Achieve sales goals
Generate ideas for local store marketing action plans
Work closely with the owners of the franchise as well as our office staff.
Benefits:
Medical, Dental and Vision Insurance
Paid time off
Bonus pay
Please provide a resume
Requirements
Must be 21 years or older; High School education and some college level class; 3 years prior experience in a management position; excellent communication, leadership and team building skills; and have a valid driver's license and reliable transportation; and meet background verification guidelines
Additional Information
willing to work a varied schedule including evenings and weekends; travel to multiple locations
Associate Manager - Restaurant Merchandising
Dublin, OH jobs
When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
Working in merchandising means being a channel owner and shopper marketing expert. Associates are the subject matter experts of this channel knowing how the customer shops and the landscape better than anyone else. They will support the Manager of Strategy by providing sound data and recommendations to develop the vision and strategy, while contributing and executing multiple projects across test and national menu/merchandising for marketing campaigns across shopper marketing platforms. This position requires the candidate to contribute, communicate & deliver marketing strategies through cross functional communication and leadership and will be required to build a project process and workflow. This position may require some travel.
Responsibilities
Work closely with manager to support and evolve in-store shopper marketing strategy, and test concepts that supports national and test marketing initiatives. This includes in-restaurant menu, merchandising, packaging, digital assets, and other imagery needs.
Collaborate with Agency to ensure on-time delivery of all requests.
Work closely with the production team to ensure accurate communication to the field regarding test, digital, or other ad hoc imagery requests.
Analyze business and program performance, industry data, consumer research, and competitive initiatives to inform strategic recommendations.
Minimum Wage USD $77,000.00/Yr. Maximum Wage USD $131,000.00/Yr. Qualifications
Education Preferred: Bachelors Degree (Additional education information (major, etc.): Marketing/Visual Communications or equivalent experience).
5-7 years' experience in marketing or merchandising in a fast-paced restaurant, retail, or agency environment.
Strong communication skills with the ability to contribute to new process development.
Ability to use PC, Microsoft office (PPT, Excel) and internal systems to facilitate daily job responsibilities.
Knowledge of principle marketing strategies and concepts that contributes to driving creative strategies, new product launches, and traffic.
Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other location(s) as designated by the Company. You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite
Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 10% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ***********************
NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
Auto-ApplyDistrict Manager
Dublin, OH jobs
When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
Minimum Wage USD $83,000.00/Hr. Maximum Wage USD $141,000.00/Hr. Qualifications
“Wendy's was built on the premise, "Quality is our Recipe ," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is XX% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, ************************
*NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.”
Auto-ApplyDistrict Manager
Dublin, OH jobs
Why Wendy's When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
What we expect from you
"Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is XX% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website,************************
* NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws."
Education: Bachelor's Degree
Travel: 50%
Pay Range: $83,000.00 - $141,000.00 Hr.
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
Store Supervisor - Urgently Hiring
Perrysburg, OH jobs
Taco Bell - Oakmead Drive is looking for a full time or part time Store Supervisor for our location in Perrysburg, OH. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Taco Bell - Oakmead Drive.
Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!
District Manager
Toledo, OH jobs
Are you passionate about overseeing the daily operations of multiple restaurants in the food industry? Do you thrive in ensuring high standards of quality, service, and profitability while managing staff and operations effectively?
Dairy Queen (DQ ) franchisees, employees, and crew members have been dedicated to creating positive memories for over 75 years. As a District Manager at Dairy Queen, you will play a crucial role in leading and coaching restaurant general managers, maintaining high standards of food quality, cleanliness, and customer service, and developing strategies to improve operations and achieve business goals.
Key Responsibilities:
Direct and coordinate food service operations across multiple locations.
Ensure consistent application of company policies and procedures.
Monitor and analyze financial performance (sales, profitability, costs).
Lead and coach restaurant general managers and staff members.
Maintain high standards of food quality, cleanliness, and customer service.
Develop and manage budgets for the district.
Ensure compliance with all relevant health, safety, and food safety regulations.
Travel to different locations within the district.
Work schedule
8 hour shift
10 hour shift
12 hour shift
Weekend availability
Monday to Friday
On call
Holidays
Day shift
Night shift
Overtime
Supplemental pay
Bonus pay
Benefits
Life insurance
Vision insurance
Dental insurance
Health insurance
Paid time off
Flexible schedule
Restaurant Staff No Experience Needed
Defiance, OH jobs
Taco Bell - N. Clinton Street is looking for a full time or part time Restaurant Staff team member to join our team in Defiance, OH. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities include: -Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions. -Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage. -Ensure all products are stocked, maintained, and prepared according to company quality standards. -Maintain a clean, safe working environment. -Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units. -Demonstrate fiscal responsibility with all company assets by following company cash handling policies. -Demonstrate ability to be a team player by contributing to the teams success and communicating effectively with other Customer Service Representatives. -Assume additional responsibilities as assigned. -Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards. -Frequent washing of hands. A qualified candidate will have: -A high school diploma or equivalent or higher preferred but not required -Strong work ethic and willingness to learn -Demonstrated ability to work in a team environment. We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Taco Bell - N. Clinton Street soon!RequiredPreferredJob Industries
Other
Shift Manager
Columbiana, OH jobs
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Youre in the right place if youre here for:
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference.
BRING HOME THE BACON
You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. Youll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you:
Have at least six months of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
At least 18 years of age.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Other
District Manager- Pizza Hut
Cleveland, OH jobs
We operate multiple Pizza Hut locations in the Cleveland Ohio area and are looking for a District Manager to join our family. Responsibilities will include: Oversee operations at 6-8 locations Hire, train, supervise and direct the staff Operations and profitability of the designated area
Effectively communicate directions and implement changes to the market and follow up to ensure compliance.
Consistently demonstrate strong leadership qualities.
Budget for and Achieve sales goals
Generate ideas for local store marketing action plans
Work closely with the owners of the franchise as well as our office staff.
Benefits:
Medical, Dental and Vision Insurance
Paid time off
Bonus pay
Please provide a resume
Requirements
Must be 21 years or older; High School education and some college level class; 3 years prior experience in a management position; excellent communication, leadership and team building skills; and have a valid driver's license and reliable transportation; and meet background verification guidelines
Additional Information
willing to work a varied schedule including evenings and weekends; travel to multiple locations
Shift Manager - Immediate Openings
Delaware, OH jobs
In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
As a Shift Manager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits well, thats just another day at the office.
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
Preferably, you have 2 years of restaurant or bar experience.
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Other
General Manager
Lancaster, OH jobs
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
Chipotle is growing fast - we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
**WHAT'S IN IT FOR YOU**
+ Medical, dental, and vision insurance & 401k
+ Quarterly bonus program
+ Opportunities for people-development bonuses
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Career growth (need we say more?)
+ Paid time off
+ Holiday closures
**WHAT YOU'LL BRING TO THE TABLE**
+ A friendly, enthusiastic attitude
+ Business knowledge (P&L management, food safety, sales-forecasting, staffing... you get the idea)
+ Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant
+ A creative approach to marketing (fundraisers, community-engagement, etc.)
+ Passion for leadership and team development
+ The ability to deliver a great guest experience
+ Previous restaurant experience
+ Ability to jump in and assist where needed
+ The ability to communicate in the primary language(s) of the work location
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
District Manager- Pizza Hut
Cleveland Heights, OH jobs
We operate multiple Pizza Hut locations in the Cleveland Ohio area and are looking for a District Manager to join our family. Responsibilities will include: Oversee operations at 6-8 locations Hire, train, supervise and direct the staff Operations and profitability of the designated area
Effectively communicate directions and implement changes to the market and follow up to ensure compliance.
Consistently demonstrate strong leadership qualities.
Budget for and Achieve sales goals
Generate ideas for local store marketing action plans
Work closely with the owners of the franchise as well as our office staff.
Benefits:
Medical, Dental and Vision Insurance
Paid time off
Bonus pay
Please provide a resume
Requirements
Must be 21 years or older; High School education and some college level class; 3 years prior experience in a management position; excellent communication, leadership and team building skills; and have a valid driver's license and reliable transportation; and meet background verification guidelines
Additional Information
willing to work a varied schedule including evenings and weekends; travel to multiple locations
Shift Manager
Youngstown, OH jobs
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Youre in the right place if youre here for:
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference.
BRING HOME THE BACON
You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. Youll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you:
Have at least six months of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
At least 18 years of age.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Other
General Manager/ Operating Partner
Associate manager job at Sonic Drive-In
General Manager/Operating Partner Immediate Supervisor: Market Supervisor/Multi-Unit Supervisor Status: Exempt This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in's operations and employees.
Essential Job Duties:
* Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees
* Manage drive-in employees' compensation levels pursuant to company guidelines
* Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience
* Manage opening and/or closing duties
* Handle and properly escalate guest issues/concerns
* Handle and properly escalate employee issues/concerns
* Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service
* Lead regular team meetings to ensure employees are focused on operational standards and guest service
* Manage and maintain all drive-in recordkeeping
* Prepare and maintain all necessary operational reports
* Develop, implement, and manage action plans regarding local marketing and business performance
* Ensure proper maintenance of drive-in and equipment
* Supervise and manage vendor performance
* Comply with and enforce all company policies, procedures, and operational standards
* Ensure compliance with all applicable federal, state, and local laws
* Manage regular cleaning and sanitation duties pursuant to operational standards
* Regular attendance
ADDITIONAL DUTIES:
* As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) to meet operational standards
* As needed, perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
* Move and stock food product weighing up to 50 pounds
* Perform other job-related duties as assigned or required
Time/Shift Expectations: Minimum of 50 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
* Education
* Required - High school diploma or equivalent
* Preferred - Advanced studies in business, restaurant management, or related fields
* Experience
* At least three years of restaurant management experience (QSR preferred)
* Experience running a restaurant shift without supervision
* Experience recruiting, interviewing, hiring, and managing employees
* Knowledge/Skills
* Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
* Knowledge of federal, state, and local health and safety laws and regulations
* Basic computer, math, accounting, and reading skills
* Effective verbal and written communication skills
* Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions