Team Service Leader jobs at SOS International

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Access Lead functions as an integral member of the team and is the first point of contact for all people inquiring about the provider's practice. The primary role is to organize the practice's daily activities and paperwork. Primary Responsibilities: Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity and Rehabilitation units Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration Properly identifies the patient to ensure medical record numbers are not duplicated Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information to ensure appropriate reimbursement Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified Identify all forms requiring patient/guarantor signature and obtain signatures Ensures all required documents are scanned into the appropriate system(s) Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.) Follows "downtime" procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc. as required Monitors and addresses tasks associated with the Mede/Analytics PAI tool Follows approved scripting, verify insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage Thoroughly and accurately documents verification information in the ADT system, identifying deductibles, copayments, coinsurance and policy limitations Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary Verifies medical necessity checks have been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed. Identifies payer requirements for medical necessity Verifies patient liabilities with payers, calculates patient's payment and requests payment at the time of registration Identifies any outstanding balance due to previous visits, notifies patient and requests patient payment Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay When collecting patient payments, the department policy and procedure follows regarding applying payment to the patient's account and providing a receipt for payment Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensure this information is clearly documented in the ADT system When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient's ability to pay clinic(s) What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of experience in analyzing and solving complex customer problems 1+ years of Patient Access and/or Patient Registration experience Ability to work 100% onsite at 350 W. Thomas Road in Phoenix, AZ Must be 18 years of age or older Preferred Qualifications: 1+ years of experience with prior authorizations 1+ years of team lead experience in patient access Experience with Microsoft Office products Experience in requesting and processing financial payments Experience in insurance reimbursement and financial verification Working knowledge of medical terminology Understanding of insurance policies and procedures Ability to perform basic mathematics for financial payments Soft Skills: Strong interpersonal, communication and customer service skills Physical and Work Environment: Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction. Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters Job Title Apache Kafka SME or Lead Job Location Bethesda, MD [Hybrid Work] Duration 12 Months [Potential Extensions] Note: Title is NOT mandatory, Need someone who has worked majorly on Kafka Deployments and has understanding of Kafka Architecture. Pay Rate $90/hr on C2C || $78/hr W2 Years of Exp 12+ years Responsibilities • Lead the architecture, design, and deployment of Apache Kafka-based platforms. • Define best practices and standards for Kafka implementation, integration, and security across the organization. • Collaborate with business stakeholders, solution architects, and engineering teams to translate business requirements into scalable and resilient Kafka architectures. • Oversee the setup, configuration, and tuning of Kafka clusters to ensure high availability and performance. • Develop and enforce policies for data retention, topic management, security, and disaster recovery. • Guide migration and integration projects, including legacy system modernization and cloud adoption using Kafka. • Mentor and train development teams on Kafka concepts, tools, and best practices. • Monitor system health, troubleshoot complex issues, and implement proactive performance improvements. • Stay abreast of new developments in the Kafka ecosystem and recommend adoption of relevant technologies. Required Skills & Qualifications • Bachelor's or Master's degree in Computer Science, Engineering, or a related field. • 15 years of total IT experience, including at least 5 years architecting and managing large-scale Kafka deployments. • Expertise in Apache Kafka internals, including producers, consumers, brokers, partitions, replication, and ZooKeeper. • Strong knowledge of event-driven architecture, stream processing (Kafka Streams, ksql DB), and real-time analytics. • Deep experience integrating Kafka with various data sources, sinks, and enterprise systems (e.g., databases, microservices, cloud platforms). • Hands-on experience with Kafka security (SSL, SASL, ACLs), data governance, and compliance. • Proficiency in scripting and programming languages commonly used with Kafka (such as Java, Scala, or Python). • Understanding of containerization and orchestration technologies (Docker, Kubernetes) as related to Kafka deployments. • Excellent problem-solving, communication, and stakeholder management skills. • Experience leading technical teams and mentoring junior engineers. Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Hours: Monday-Friday between the hours of 6:45AM to 4:30PM Location: 717 W Moreland Blvd, Waukesha, WI 53188 Primary Responsibilities: Verifies, re-verifies and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling systems. Verifies and updates demographic, insurance, and other patient information. Confirms, collects, and posts patient co-payments and other outstanding balances. Generates and tracks patient encounter forms. Reviews patient encounter forms for completeness and resolves any discrepancies. Batches encounter forms and submit to appropriate billing area Maintains records and makes daily cash deposit as assigned Receives and addresses patient-care related telephone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department/site Identifies problem related priorities, and responds to emergency needs by contacting/interrupting physician/provider within guidelines Resolves patients' questions regarding clinic schedules and billing concerns; handles requests for prescription refills, rescheduling appointments, etc Documents appropriate information in computer system. Prepare patient charts. Ensures completeness by locating test results, reminding patients of appointments, including appropriate forms, etc., for patient appointments Updates and maintains Telephone Message System (TMS) in computer system. Follows through on requests. Distributes messages to appropriate provider or others for appropriate action Enter new referrals or ensure that existing referral numbers are linked in the system to ensure managed care requirements Provides patient education regarding managed care plans and referral process. Answers patients' referral questions, concerns, etc. Provides patients with available options Works collaboratively with primary care practices, patients and specialty practices to process outgoing referrals prior to scheduled visits. Follows up with practices that do not issue a referral or obtain referral on a timely basis Completes and maintains patient schedules. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients. Communicate with patients regarding all information related to scheduled appointments Notifies providers, patients and others of changes such as new scheduling, re-scheduling, no-show, emergency appointments and add-ons Maintains recall lists and communicates with patients as appropriate May escort patients to examination rooms and chaperones patients as required. May process standard and non-standard business office administrative paperwork, such as purchase requisitions, employee time sheets, expense vouchers, etc. Follows-up with personnel outside the medical office to expedite timely action and alleviate, or report delays as appropriate Provides guidance to departmental personnel in the medical office on administrative policies and procedures Comply with health and safety requirements and with regulatory agencies such as DPH, etc Comply with established departmental policies, procedures, and objectives Enhance professional growth and development through educational programs, seminars, etc Attends a variety of meetings, conferences, and seminars as required or directed Regular, reliable and predictable attendance is required Performs other similar and related duties as required or directed Run reports as needed Conduct training with new employees What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of healthcare experience 2+ years of scheduling experience in a medical setting Must be 18 years of age OR older Preferred Qualifications: EPIC experience Additional specialized medical secretarial/medical office training preferred Familiarity with various software applications such as Microsoft Word, Outlook, Excel, etc Soft Skills: Superior customer service skills including the ability to multi-task and resolve patient concerns in a timely manner. Ability to think critically and exercise sound judgment Excellent communication, interpersonal and organizational skills **PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED

Hi, I hope you are doing well. We have an urgent opening for the position below. If you are interested, please share your updated resume along with your rate expectations. Role - OPCenter Lead Onsite Location - Fremont, CA & Remote Mandatory Skills - MES/OPCenter implementation, C#, .NET, SQL, Mendix Job Description we are looking for consultants who has worked on OPCenter Core + Electronic suite Domain Expertise: Subject Matter Expert for administering, configuring, and maintaining OPCenter Core and Electronics. Design & Development: Design and develop custom transactions in OPCenter to meet specific business requirements. Version Upgrades: Manage system upgrades, applying Siemens best practices to ensure smooth transitions and continuity. Integration: Knowledge and experience in integrating with enterprise applications such as PLM, SAP, and other platforms, ensuring seamless data flow and performance. Preferable is Connect MOM integration. Mendix Development: Utilize Mendix expertise to extend OPCenter capabilities. Skills Proficiency in C#, .NET, SQL, Mendix. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and stakeholder management abilities. Experience 6-8 years of experience in MES/Opcenter implementation. Proven track record with Opcenter Core, Electronics, and Mendix. Strong background in system integration (PLM, ERP, SAP). Thanks & Regards Puja Tiwari Raas Infotek Corporation. 262 Chapman Road, Suite 105A, Newark, DE-19702 Direct No:************ Ext: 138 ***************************

A leading electronic design automation company in San Jose seeks a Lead Legal Specialist to support compliance programs related to international trade and government regulations. The role demands strong analytical and organizational skills, with an emphasis on communication and operational excellence. Candidates should have 3-5 years of business compliance experience, preferably in tech, and be authorized to work in the U.S. Competitive salary and benefits included. #J-18808-Ljbffr

Role: Snowflake & Matillion Lead Yrs. of experience: 10+ Yrs. Contract Job Responsibilities: · Experience in Snowflake with strong SQL skills. · Strong integration knowledge on Matillion. · Experience in creating pipelines for Data warehouse and should be experienced with Snowflake data manipulation and tuning. · Experience in backend programming including schema and table design, stored procedures, Triggers, Views, and Indexes. · Conduct data analysis, mapping transformation, data modeling and data-warehouse concepts · Strong working Experience with Agile, Scrum, Kanban, and Waterfall methodologies. · Strong communications skills - written and oral · Azure cloud platform experience required.

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Hours: Monday-Friday between the hours of 6:45AM to 4:30PM Location: 13900 W. National Ave, New Berlin, WI 53151 Primary Responsibilities: Verifies, re-verifies and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling systems Verifies and updates demographic, insurance, and other patient information Confirms, collects, and posts patient co-payments and other outstanding balances Generates and tracks patient encounter forms. Reviews patient encounter forms for completeness and resolves any discrepancies. Batches encounter forms and submit to appropriate billing area Maintains records and makes daily cash deposit as assigned Receives and addresses patient-care related telephone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department/site Identifies problem related priorities, and responds to emergency needs by contacting/interrupting physician/provider within guidelines Resolves patients' questions regarding clinic schedules and billing concerns; handles requests for prescription refills, rescheduling appointments, etc. Documents appropriate information in computer system. Prepare patient charts. Ensures completeness by locating test results, reminding patients of appointments, including appropriate forms, etc., for patient appointments Updates and maintains Telephone Message System (TMS) in computer system. Follows through on requests. Distributes messages to appropriate provider or others for appropriate action Enter new referrals or ensure that existing referral numbers are linked in the system to ensure managed care requirements Provides patient education regarding managed care plans and referral process. Answers patients' referral questions, concerns, etc. Provides patients with available options Works collaboratively with primary care practices, patients and specialty practices to process outgoing referrals prior to scheduled visits. Follows up with practices that do not issue a referral or obtain referral on a timely basis Completes and maintains patient schedules. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients. Communicate with patients regarding all information related to scheduled appointments Notifies providers, patients and others of changes such as new scheduling, re-scheduling, no-show, emergency appointments and add-ons Maintains recall lists and communicates with patients as appropriate May escort patients to examination rooms and chaperones patients as required. May process standard and non-standard business office administrative paperwork, such as purchase requisitions, employee time sheets, expense vouchers, etc. Follows-up with personnel outside the medical office to expedite timely action and alleviate, or report delays as appropriate Provides guidance to departmental personnel in the medical office on administrative policies and procedures Comply with health and safety requirements and with regulatory agencies such as DPH, etc. Comply with established departmental policies, procedures, and objectives Enhance professional growth and development through educational programs, seminars, etc. Attends a variety of meetings, conferences, and seminars as required or directed Regular, reliable and predictable attendance is required Performs other similar and related duties as required or directed Run reports as needed Conduct training with new employees What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of healthcare experience 2+ years of scheduling experience in a medical setting Must be 18 years of age OR older Preferred Qualifications: EPIC experience Additional specialized medical secretarial/medical office training preferred Familiarity with various software applications such as Microsoft Word, Outlook, Excel, etc Soft Skills: Superior customer service skills including the ability to multi-task and resolve patient concerns in a timely manner. Ability to think critically and exercise sound judgment Excellent communication, interpersonal and organizational skills **PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Hi I hope you are doing well. We have an urgent position listed below. Please send your most recent resume along with the expected rate if you are interested. Job Role: Tech Lead Guidewire Claim Center Visa: USC/GC/GC-EAD/TN/E3 (Only W2) : Mandatory required skills: Guidewire Claims Center, Guidewire Associate certification, Cloud APD Detailed Job Description: Should have knowledge on end-to-end claim life cycle (segmentation, Exposure, Reserve, Payments, Recovery, Subrogation, Salvage) in Guidewire ClaimCenter Should have knowledge in Integration testing with external system Should have knowledge on Personal Auto or Commercial Auto or Property Line of Business Should be able to work independently with minimal guidance Should be able to lead a team and provide proper status to all the stakeholders Should have knowledge of Agile testing Should have knowledge on Testing and the bug life cycle Experience in Claim Center digital application is added advantage Knowledge on GT UI is added advantage -- Thanks & Regards Ritik Sahu || Raas Infotek Direct No: ************ Ext: 109 Email: ************************** LinkedIn: *************************************************

Domain Expertise: Subject Matter Expert for administering, configuring, and maintaining Opcenter Core and Electronics. Design & Development: Design and develop custom transactions in Opcenter to meet specific business requirements. Version Upgrades: Manage system upgrades, applying Siemens best practices to ensure smooth transitions and continuity. Integration: Knowledge and experience in integrating with enterprise applications such as PLM, SAP, and other platforms, ensuring seamless data flow and performance. Preferable is Connect MOM integration. Mendix Development: Utilize Mendix expertise to extend Opcenter capabilities. Skills Proficiency in C#, .NET, SQL, Mendix. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and stakeholder management abilities. Experience 6-8 years of experience in MES/Opcenter implementation. Proven track record with Opcenter Core, Electronics, and Mendix. Strong background in system integration (PLM, ERP, SAP).

Required Qualifications: Proven experience leading and implementing SAP Ariba contract compliance processes. Deep understanding of SAP Ariba Contracts, Sourcing, Buying & Invoicing modules. Experience designing and supporting Supplier Master data structures. Strong background in sourcing and contracting processes, ideally in complex organizational environments. Demonstrated ability to engineer new processes, drive adoption, and support day-to-day operations. Excellent communication and stakeholder management skills. Ability to work independently and collaboratively across cross-functional teams. Need compliance part of SAP Ariba. Specifically- how did you design the modules, stakeholder engagement, creating dashboard reports and documenting source to pay processes. Needs someone who has a deep functional knowledge vs technical/configuration side.

, you must have experience in BIM and in Structured cable. The BIM/CAD Lead is responsible for creating, overseeing, and enforcing the processes, and standards, of the BIM, CAD, and Documentation Control teams, as well as spearheading large BIM and Design projects. General Job Duties and Responsibilities: The BIM Lead can perform all BIM Coordinator's and CAD Drafter's responsibilities. The BIM Lead oversees and supervises BIM Lead, CAD Lead, and Doc Control Supervisor as well as overall activities of the department, including staffing, job assignments, and training. The BIM Lead conducts performance reviews, including setting and tracking goals. The BIM Lead interviews applicants and trains new hires. The BIM Lead conduct performance reviews, including setting and tracking goals. The BIM Lead oversees and tracks model and drawing progress for multiple projects. The BIM Lead reviews contracts & contract documents to ensure compliance with contract terms. The BIM Lead is the technical and design first point of contact for the BIM, CAD, and Documentation Control teams. The BIM Lead reviews models and drawings for quality assurance/quality control in accordance with CAD/BIM Standards and project-specific BIM Execution Plan. The BIM Lead offers insight into project requirements for estimating and operational purposes including forecasting and tracking manpower The BIM Lead meets with clients (existing and potential), contractors and other project staff. The BIM Lead creates, develops, and implements account process improvement(s). The BIM Lead handles other responsibilities as assigned. Min USD $115,000.00/Yr. Max USD $130,000.00/Yr. Qualifications Physical and Mental Requirements: Must be self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvement(s). Must promote the Company culture and mission to all employees, vendors, clients, and business partners. Must have proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s). Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements. Is accountable for BIM/CAD department's ability to adhere to current company CAD Standards and project-specific requirements. Is accountable for BIM/CAD department's ability to consistently complete projects under budget. Is accountable for the Documentation and Control team's ability to meet deadlines and provide project-specific documentation as needed. Maintains customer/client satisfaction Must be able to work in confined spaces. Must be able to comfortably use/climb ladders. Can learn Company and customer project management systems. Can secure and maintain a Company-sponsored American Express Card. Regular attendance is mandatory Education, Certification, License, and Skill Requirements: Associate degree required. Bachelor's degree preferred. Must have experience in a customer-facing position, such as liaison between the customer and the Company. Minimum of five (5) years working as a BIM Coordinator, Detailer or Modeler Five (5) years of experience or equivalent education/training that demonstrates the usage of computer-aided design software. AutoCAD, REVIT, and Navisworks experience and proficiency required. Visio experience is a plus. Must have the mental capacity to understand and apply job-related concepts, technologies, instructions, procedures, computer and software operations, input data and create/annotate drawings with a very high degree of accuracy on a consistent basis with high throughput. Maintains exceptional work ethic and upholds company values. Demands the highest standard of conduct from self and others. Ability to use time productively, maximize efficiency, and meet challenging work goals Works well as part of a team and independently. Is proficient with Microsoft Office (Word, Excel, and MS Project), Windows and email Meets Company minimum driving standards Manages multiple tasks/projects simultaneously Must have demonstrated verifiable ability to define a project, create a project scope of work, develop, detailed associated tasks, and manage these to final completion and customer turnover. License Required No Minimum Education High School Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at ************** or any IES office to request assistance. IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish

Job Summary: The EUC Lead is responsible for overseeing the end-user computing environment within an organization. This includes managing hardware, software, support services, and ensuring optimal user experience and productivity. The role involves strategic planning, team leadership, and continuous improvement of EUC systems and processes. Work model: At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an Onsite position requiring 5 days a week in a client office in Everett, WA The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. In this role, you will: · Develop and implement EUC strategy aligned with IT and business goals. · Lead and manage the EUC team, including desktop support specialists and engineers. · Collaborate with IT and business stakeholders to enhance user experience and productivity. · Stay current with emerging technologies and trends in EUC. · Manage and support all end-user hardware (desktops, laptops, mobile devices, printers). · Oversee installation, configuration, and maintenance of end-user software and applications. · Ensure effective incident management and resolution of IT support issues. · Manage device lifecycle: procurement, asset tracking, upgrades, and disposal. · Implement and enforce IT policies, security standards, and compliance. In this role, you need: · Should have knowledge on EUC operations and tools · Good knowledge of ticketing tools (preferably Service Now) · Understand EUC concepts in Categorization, Priorities, Work Flows for all different types of calls such as Break-Fix, IMAC, Service Request, Problem, Incident and Change Management etc. · Should have knowledge on MS Office and Teams · Intermediate level knowledge of SCCM / Desktop Central, Intune, Printer Configuration, Imaging Machines, Triaging Breakfix issues · Taking ownership of issues through to resolution on all appropriate requests. · This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Good understanding of End User Computing IT infrastructure Devices to enable understanding of process and requirements - Desktops, Laptops, Printers, Handhelds, Smartphone etc. · Good understanding of skills in Microsoft Windows & MAC desktop operating systems and business productivity applications ie Office. Again this is to enable understanding of process and requirements when assessing and collecting process requirements and relaying them. · Effective communication in English mandatory. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. The annual salary for this position is between 92,500 to $107,000 depending on the experience and other qualifications of the successful candidate. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don't just dream of a better way - we make it happen. We take care of our people, clients, company, communities and climate by doing what's right. We foster an innovative environment where you can build the career path that's right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ***************** Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

, you must have experience in BIM and in Structured cable. The BIM/CAD Lead is responsible for creating, overseeing, and enforcing the processes, and standards, of the BIM, CAD, and Documentation Control teams, as well as spearheading large BIM and Design projects. General Job Duties and Responsibilities: The BIM Lead can perform all BIM Coordinator's and CAD Drafter's responsibilities. The BIM Lead oversees and supervises BIM Lead, CAD Lead, and Doc Control Supervisor as well as overall activities of the department, including staffing, job assignments, and training. The BIM Lead conducts performance reviews, including setting and tracking goals. The BIM Lead interviews applicants and trains new hires. The BIM Lead conduct performance reviews, including setting and tracking goals. The BIM Lead oversees and tracks model and drawing progress for multiple projects. The BIM Lead reviews contracts & contract documents to ensure compliance with contract terms. The BIM Lead is the technical and design first point of contact for the BIM, CAD, and Documentation Control teams. The BIM Lead reviews models and drawings for quality assurance/quality control in accordance with CAD/BIM Standards and project-specific BIM Execution Plan. The BIM Lead offers insight into project requirements for estimating and operational purposes including forecasting and tracking manpower The BIM Lead meets with clients (existing and potential), contractors and other project staff. The BIM Lead creates, develops, and implements account process improvement(s). The BIM Lead handles other responsibilities as assigned. Min USD $115,000.00/Yr. Max USD $130,000.00/Yr. Qualifications Physical and Mental Requirements: Must be self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvement(s). Must promote the Company culture and mission to all employees, vendors, clients, and business partners. Must have proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s). Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements. Is accountable for BIM/CAD department's ability to adhere to current company CAD Standards and project-specific requirements. Is accountable for BIM/CAD department's ability to consistently complete projects under budget. Is accountable for the Documentation and Control team's ability to meet deadlines and provide project-specific documentation as needed. Maintains customer/client satisfaction Must be able to work in confined spaces. Must be able to comfortably use/climb ladders. Can learn Company and customer project management systems. Can secure and maintain a Company-sponsored American Express Card. Regular attendance is mandatory Education, Certification, License, and Skill Requirements: Associate degree required. Bachelor's degree preferred. Must have experience in a customer-facing position, such as liaison between the customer and the Company. Minimum of five (5) years working as a BIM Coordinator, Detailer or Modeler Five (5) years of experience or equivalent education/training that demonstrates the usage of computer-aided design software. AutoCAD, REVIT, and Navisworks experience and proficiency required. Visio experience is a plus. Must have the mental capacity to understand and apply job-related concepts, technologies, instructions, procedures, computer and software operations, input data and create/annotate drawings with a very high degree of accuracy on a consistent basis with high throughput. Maintains exceptional work ethic and upholds company values. Demands the highest standard of conduct from self and others. Ability to use time productively, maximize efficiency, and meet challenging work goals Works well as part of a team and independently. Is proficient with Microsoft Office (Word, Excel, and MS Project), Windows and email Meets Company minimum driving standards Manages multiple tasks/projects simultaneously Must have demonstrated verifiable ability to define a project, create a project scope of work, develop, detailed associated tasks, and manage these to final completion and customer turnover. License Required No Minimum Education High School Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at ************** or any IES office to request assistance. IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish

Immediate need for a talented Lead Content Moderator. This is a Fulltime opportunity and is located in Austin , TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Pay Range: $48,000- $54,000/annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Strong knowledge of platform-specific algorithms, trends, and best practices. Optimizing scheduling, staffing and KPI tracking for improved performance. Generate Management Information System (MIS) reports and conducting trend analysis to drive productivity improvements. Mentor, coach and monitor the performance of associates. Support training efforts and assess group training needs to ensure skill development. Confirm that team is updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems. Ensure that all company information which includes customer information are kept confidential and secured. Key Requirements and Technology Experience: Key skills ; "Content Moderation", "Trust & Safety", "Team Leadership", "Training Delivery", "Performance Monitoring", "Audit and Feedback", "MIS Reporting", "Platform Algorithms", "People Management"] Bachelor's degree Minimum 3 years' experience in a leadership / management role with a proven track record of team success. Experience in leading a content moderation team. Ability to work under pressure and manage multiple tasks simultaneously. Strong leadership and organizational skills. Good understanding of project management principles. Proficient in Microsoft Office and other relevant software programs. Excellent analytical and decision making acumen. Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What's this role about? We are seeking an experienced JMC POS Lead to manage and support Point of Sale (POS) systems in a retail environment. The ideal candidate will have hands-on experience with JumpMind Commerce (JMC) POS or Oracle Retail Point of Service (Or POS), strong troubleshooting skills, and a solid background in Java-based technologies. This role involves L2/L3 support, production issue resolution, and collaboration with cross-functional teams to ensure seamless POS operations. Job Title: JMC POS Lead Location: Pittsburgh, PA (Remote) Employment Type: Full-time / Contract Key Responsibilities: Lead and manage POS application support for retail stores, ensuring high availability and performance. Provide L2/L3 support for POS systems, including incident analysis, root cause identification, and resolution. Collaborate with development and infrastructure teams to troubleshoot and resolve production issues. Implement enhancements and integrations for POS systems using Java, Spring, Spring Boot, and Microservices. Develop and maintain SOAP/REST web services for POS-related functionalities. Work with PostgreSQL databases and messaging systems like Pub/Sub and RabbitMQ. Manage code repositories using GIT and ensure proper version control. Coordinate with cloud teams for deployments and configurations on GCP or AWS. Participate in Agile development methodologies, including sprint planning and daily stand-ups. Communicate effectively with stakeholders, providing updates and technical guidance. Must-Have Skills POS Expertise: Hands-on experience with JumpMind Commerce (JMC) POS or Oracle Retail POS (OrPOS). IT Experience: 8+ years in IT with at least 3+ years in POS support roles (L2/L3). Programming: Strong knowledge of Java, Spring, Spring Boot, and Microservices. Troubleshooting: Ability to analyze and resolve complex production issues. Web Services: Experience with SOAP and REST APIs. Database: Proficiency in PostgreSQL. Messaging Systems: Knowledge of Pub/Sub, RabbitMQ. Version Control: Experience with GIT. Cloud Awareness: Familiarity with GCP or AWS environments. Retail Domain: Understanding of retail business processes and POS workflows. Communication: Excellent verbal and written communication skills. Agile: Experience working in Agile teams. Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

The Community Healing Response Network (CHRN) is a network of Hospitals, health centers, and community organizations dedicated to supporting individuals and communities heal from incidents of community gun violence. Services are divided into three key areas: Immediate Support, Therapeutic Services, & Community Engagement, and include: Resource Navigation, On-Scene Support, Coping and Healing Groups, Bereavement Services, Behavioral Health Services, Community Engagement & Education. CHRN offers free and confidential services for individuals, families, and communities affected by community violence including: Access to support line 24/7, 365 days a year. Immediate support services for any individual affected by community violence. Support for individuals and families during community events. Events include vigils, memorials, and funeral services. Referral to on-going behavioral health services for individuals and families. Trauma education and support at community meetings. Community outreach to distribute basic trauma health information and support ways to cultivate healing. Community coping and healing groups. CHRN is hiring per diem staff to respond to incidents of community violence. Responders will travel to scenes of community gun violence to support community members and facilitate healing. The required duties of responders are described below. DUTIES The Responder must be available to deploy the per diem response team members to provide PFA and immediately respond to on-call emergencies for crisis response when scheduled for on-call support and management of trauma support line. Provide and enhance immediate and ongoing safety and provide physical and emotional comfort. Calm and orient emotionally overwhelmed or distraught individuals. Help survivors identify immediate needs and concerns and gather additional information as appropriate. Offer practical assistance and information. Connect survivors as soon as possible to social support networks, including family members, friends, neighbors, and community helping resources. Support adaptive coping, acknowledge coping efforts and strengths, and empower survivors. encourage adults, children, and families to take an active role in their recovery. Provide information that may help survivors cope effectively with the psychological impact of disasters. Follow BPHC policies and procedures including HIPAA, complaints and grievances and electronic record keeping. Understand and can apply trauma-informed practice and treatment. Complete all documentation in a timely manner according to specifications. Complete all required training for all Community Based Services employees upon employment and annually thereafter. Provide referral, intake, discharge, and case monitoring information on all clients for inclusion into the appropriate information systems. Attending relevant meetings and training courses as scheduled.

Builds and maintains effective long-term relationships with internal and external partners. Ensuring high levels of satisfaction and increase revenues through profitable new case pricing and drive renewal add issue sales. Supports reporting evaluation and additional development. Assess knowledge base and supports training/mentoring of the team. Collects and analyzes internal and external feedback to guide continuous improvement of deliverables. Strong customer advocate. *Strongly preferred: Background in group underwriting associated with Life, Disability, Dental, Vision, Worksite, Absence Management. Profit planning. Process flow evaluation and advancement. Prior experience with formalized training initiatives. Experienced in renewal delivery and driving new products. Description Logistics: This is a full-time position working (40-hours/week) Monday-Friday 8:00am - 5:00pm working remotely. What You Wiil Do: Responsible for establishing/maintaining strong service relationships with clients and agents. Researches/compiles presentations and sales materials as needed. Coordinates client and agent input into renewal process. Obtains client signoff on administrative service agreements. Respond to customer issues in a way to provide issue resolution and attention Responsible for helping establish reporting packages. Gathers and analyzes data from client and/or agent to compile, approve and deliver marketing packages. Manages related communications relating to existing account renewals. Provides ongoing account management. Creates demand for ancillary products and services by raising their profile with customers. Enhances business relationships by being attentive to market place needs and changes. Directs/manages office service and administrative staff. Encourages personnel to be proficient in job assignments. Manages and assists in large enrollments or informational meetings. To Qualify for This Position, You Will Need Required Education: Bachelor's in a job related field Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience Required Work Experience: 5 years- account management in insurance industry. Experience to include 1 year of team lead or leadership experience or equivalent in grade E4 or above (may be concurrent with the 5 years) Required Skills and Abilities: Good judgment skills. Effective customer service skills. Demonstrated verbal and written communication skills. Ability to persuade, negotiate, or influence others. Ability to handle confidential or sensitive information with discretion. Ability to direct, motivate, and assess performance of others. Analytical and critical thinking skills. Required Software and Tools: Microsoft Office What We Prefer You to Have: Background in group underwriting associated with Life, Disability, Dental, Vision, Worksite, Absence Management. Profit planning. Process flow evaluation and advancement. Prior experience with formalized training initiatives. Experienced in renewal delivery and driving new products. What We can Do for You: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401K retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Wellness program and healthy lifestyle premium discount Tuition assistance Service recognition Employee Assistance Discounts to movies, theaters, zoos, theme parks and more What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure your meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. If the qualifications required proof of semester hours, please attach your transcript to your application. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.

About Us Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company. Summary of Position The Supervisor - Support Services is responsible for overseeing staff processes to meet team and department goals. The Supervisor will promote customer satisfaction, both internal and external. Supervisors carry out responsibilities in accordance with organization policies, procedures, and applicable laws, including administration metrics related to productivity and quality. Supervisors oversee workflow, training, and verifying the accuracy of their team's work. The position provides operational guidance and counseling on routine issues to ensure that the daily work of the team is completed accurately and on time, under the direction of the Laboratory Director. This position also acts as a support function to all Lab Operations Departments. Key Job Elements Supervises Distribution, TC/PC, Slide-Block, and Reference Testing/Send Outs staff. Also supervises Accessioning at the Boston laboratory site. Provides support to all lab operations leaders, client services, and pathology staff. Oversees and ensures quality and production metrics are performed and delivered by team. Monitors employees' daily performance and productivity. Utilizes processes and available tools to analyze trends, maintain and enhance performance, and report statistics. Assesses, processes, and oversees workflow, handling the daily scheduling of employee breaks and coverage of workstations. Conducts weekly team meetings. Attends applicable department/management meetings. Keeps team informed of new processes and general updates. Manages correspondence, escalated issues, and requirements/regulations. Reviews and approves assigned work; maintains records on individual performance and attendance. Mentors, coaches, and addresses developmental opportunities and disciplinary issues on the team. Implements corrective action and further development plans as necessary. Uses motivational techniques to assist team members in maintaining and exceeding standards. Demonstrates accelerated knowledge of system(s) functions as it affects daily work flow and team/department business processes. In partnership with department Director, oversees team recruiting, training, and performance evaluations. Works collaboratively to solve problems and participate cross functionally with other teams. Conducts work audits and determines additional training and counseling that may be required including providing recommendations, guidance, and implementing solutions. Acts as first point of contact on technical, procedural, and policy questions. Conducts research and implements solutions to resolve customer issues, complex problems, and department efficiencies. Assists with the creation and documentation of processes. Knowledge/Experience * High School diploma or equivalent required. * 3+ years of lead or supervisory experience in an anatomical pathology laboratory required. * Experience preferred with troubleshooting of all systems within Operations. * Experience preferred with writing and editing of Standard Operating Procedures (SOPs). * Demonstrated skills and high level of attention to detail in technical data interpretation and ability to effectively troubleshoot. * Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook. * General working knowledge of the Internet for business use. * Ability to multi-task and work in a fast-past, deadline driven environment. * Drive for results across service, quality, and continuous improvement. * Ability to ensure procedures and processes are in place that lead to the delivery of quality results with continuous reassessment of their effectiveness. * Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization. Excellent usage of grammar, punctuation, and spelling. * Commitment to the successful achievement of team and organizational goals through a desire to participate with and help others with continuous improvement. * Demonstrated focus on listening to and understanding client/customer needs and exceeding service and quality expectations. * Ability to provide support to different departments and leaders. Lab Specific Qualifications * Visual acuity (including color discrimination) and analytical skill to distinguish fine detail. * Ability to tolerate extensive periods seated and/or standing. * Must possess ability to perform repetitive motions. * Ability to lift up to 20 pounds. * May have exposure to extreme temperatures, high noise levels, fumes and biohazardous material or chemicals including formalin. * May be required to handle general laboratory reagents. * May be required to handle blood-borne pathogens and live human specimens, tissues, and bodily fluid Environment Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounter. while performing the essential functions of this job. Reasonable accommodations may be made to enable. qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.

Job Details Experienced IDX Needham MA Site - NEEDHAM, MA Full Time High School BiotechDescription About Us Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company. Summary of Position The Supervisor - Support Services is responsible for overseeing staff processes to meet team and department goals. The Supervisor will promote customer satisfaction, both internal and external. Supervisors carry out responsibilities in accordance with organization policies, procedures, and applicable laws, including administration metrics related to productivity and quality. Supervisors oversee workflow, training, and verifying the accuracy of their team's work. The position provides operational guidance and counseling on routine issues to ensure that the daily work of the team is completed accurately and on time, under the direction of the Laboratory Director. This position also acts as a support function to all Lab Operations Departments. Key Job Elements Supervises Distribution, TC/PC, Slide-Block, and Reference Testing/Send Outs staff. Also supervises Accessioning at the Boston laboratory site. Provides support to all lab operations leaders, client services, and pathology staff. Oversees and ensures quality and production metrics are performed and delivered by team. Monitors employees' daily performance and productivity. Utilizes processes and available tools to analyze trends, maintain and enhance performance, and report statistics. Assesses, processes, and oversees workflow, handling the daily scheduling of employee breaks and coverage of workstations. Conducts weekly team meetings. Attends applicable department/management meetings. Keeps team informed of new processes and general updates. Manages correspondence, escalated issues, and requirements/regulations. Reviews and approves assigned work; maintains records on individual performance and attendance. Mentors, coaches, and addresses developmental opportunities and disciplinary issues on the team. Implements corrective action and further development plans as necessary. Uses motivational techniques to assist team members in maintaining and exceeding standards. Demonstrates accelerated knowledge of system(s) functions as it affects daily work flow and team/department business processes. In partnership with department Director, oversees team recruiting, training, and performance evaluations. Works collaboratively to solve problems and participate cross functionally with other teams. Conducts work audits and determines additional training and counseling that may be required including providing recommendations, guidance, and implementing solutions. Acts as first point of contact on technical, procedural, and policy questions. Conducts research and implements solutions to resolve customer issues, complex problems, and department efficiencies. Assists with the creation and documentation of processes. Qualifications Knowledge/Experience High School diploma or equivalent required. 3+ years of lead or supervisory experience in an anatomical pathology laboratory required. Experience preferred with troubleshooting of all systems within Operations. Experience preferred with writing and editing of Standard Operating Procedures (SOPs). Demonstrated skills and high level of attention to detail in technical data interpretation and ability to effectively troubleshoot. Proficient in Microsoft Office Suite, specifically Word, Excel, and Outlook. General working knowledge of the Internet for business use. Ability to multi-task and work in a fast-past, deadline driven environment. Drive for results across service, quality, and continuous improvement. Ability to ensure procedures and processes are in place that lead to the delivery of quality results with continuous reassessment of their effectiveness. Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization. Excellent usage of grammar, punctuation, and spelling. Commitment to the successful achievement of team and organizational goals through a desire to participate with and help others with continuous improvement. Demonstrated focus on listening to and understanding client/customer needs and exceeding service and quality expectations. Ability to provide support to different departments and leaders. Lab Specific Qualifications Visual acuity (including color discrimination) and analytical skill to distinguish fine detail. Ability to tolerate extensive periods seated and/or standing. Must possess ability to perform repetitive motions. Ability to lift up to 20 pounds. May have exposure to extreme temperatures, high noise levels, fumes and biohazardous material or chemicals including formalin. May be required to handle general laboratory reagents. May be required to handle blood-borne pathogens and live human specimens, tissues, and bodily fluid Environment Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer. The work environment characteristics described here are representative of those an employee encounter. while performing the essential functions of this job. Reasonable accommodations may be made to enable. qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question - that choose to submit a resume or client information to our career page or to any employee of Fulgent - will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.