Southwestern Pennsylvania Human Services, Inc. Remote jobs - 92 jobs

Job Description Streetwork Project is an innovative outreach-counseling program for homeless youth in Harlem, which utilizes a harm reduction approach providing comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). The Youth Services Navigator will promote access to harm reduction supplies and services at Streetwork's Drop-In Center, with a focus on LGBTQ youth and youth of color at risk of SUDs Youth Services Navigators (YSN) will facilitate and conduct one-on-one harm reduction goal setting intervention for drug using clients. Youth Services Navigators will provide overdose prevention and response trainings for drug users. The YSN will provide youth seeking harm reduction services with information, counseling and supplies (safer syringe services, sniff kits, safer sex supplies, Naloxone kits and sharps disposal kits), The Youth Services Navigators will also be needed to provide general program services such client monitoring in the milieu, intake and assessment, supportive counseling, referrals, syringe exchange, escorts and the provision of concrete services (meal preparation client, laundry, provision of supplies), and groups. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect) Milieu counseling; Mediation for internal conflicts Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest) Conduct intake and assessment and screen for substance use risk Facilitate and conduct educational presentations on drug user health and well-being issues and engage clients in practicing harm reduction techniques to reduce risk. Co-facilitate trainings / educational presentations to staff around emerging trends amongst target population Provide syringe exchange, opioid overdose reversal medication and overdose prevention education and distribution of materials related to drug use in promotion of health and well-being Convene and facilitate a quarterly peer advisory group Oversee and manage social media post and messaging around available harm reduction services Conduct audits of the Streetwork Drop-In Centers to identify opportunities to increase harm reduction accessibility through signage, posters, and a welcoming display of harm reduction supplies. Connect clients to supportive resources with both internal and external partners to increase client's access to benefits and resources; provide accompaniment as necessary and requested by clients Participate in weekly case conferencing meetings Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone. Participation in staff trainings, staff meetings, and staff group process workshops Participate in weekly supervision Secondary Job Functions: Identification of new resources appropriate for population Provide wellness and recreational (engagement) activities Provide support in organizing events in the Drop-In Center, monitor entrance to the program, oversee concrete support to clients. Support Peer Street Outreach at Both the LES and Uptown Site Interacts with: All Streetwork program sites and staff All internal Safe Horizon programs and departments that can comprehensively support the client and case plan All external agencies and organizations that can provide appropriate services to the client Knowledge and Skills: Required: Compassionate approach to others and openness to new ideas Dynamic energy, able to multi-task and negotiate multiple demands on attention Non-judgmental approach and ability to empathize with others Clear and concise verbal and written communication skill, excellent interpersonal and organization skills Genuine interest in working with disenfranchised youth and young adults Understanding of and ability to work from harm reduction perspective addressing substance use, mental health issues and HIV risk behaviors One (1) year experience working with homeless population, youth, or harm reduction, and lived experience similar to target population Demonstrated ability to work independently Qualifications High school diploma or equivalency plus relevant training and experience in human services or related field, including some prior experience working with victims of crime OR Two years of high-quality work at a Streetwork Project site Required: Personal experience with street survival activities (homelessness, gangs, drug economy, substance use, sex industry) with at least three years separation from involvement in these activities as well as a deep understanding of the relationship between personal experiences and professional standards. Other: Basic understanding of computer and systems for managing case records Physical demands: This position has certain physical demand requirements, which include, but may not be limited to, remaining in a stationary position for long hours, lifting up to 25 lbs, and climbing up stairs. Tasks may involve exposure to blood, bodily fluid, or tissues. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.63 to $26.10 per hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description Client Advocate Specialist - Hotlines Remote - Candidate needs to live in Tri- State Area of NY The Hotlines' Client Advocate Specialist fields calls to Safe Horizon's three 24-hour Hotlines: the Domestic Violence Hotline, the Crime Victims Hotline and the Rape and Incest Hotline. These hotlines provide crisis intervention, advocacy, and information and referrals to over 125,000 victims each year. The Client Advocate Specialist conducts thorough safety and needs assessments, and collaborates with callers to develop plans address needs within a supportive, client-centered framework. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Engage clients contacting the Domestic Violence, Crime Victims and Rape and Sexual Assault Hotlines telephonically and via the TDD machine, a device for the hearing impaired Conduct thorough assessments for all callers, with a particular focus on ascertaining the safety of clients and their children. Identify and follow up on cues signaling potential exposure to risks to safety for clients and their children. When indicated, provide crisis intervention to address threats to a caller's physical and/or emotional safety. Coordinate such interventions with immediate supervisor, as needed. Safety plan with callers with identified safety risks. Per New York state mandate, report incidents of suspected child abuse or maltreatment/neglect to the Statewide Central Register of Child Abuse and Maltreatment. Conduct shelter assessments for domestic violence and rape/sexual assault victims seeking shelter and provide advocacy for them to access available shelter space Assess callers' needs and provide appropriate information and referrals to address them. Interface with web-based case management system and other technologies to conduct and document work. Participate in agency sponsored and external trainings on victimization issues Maintain cooperative working relationships with Safe Horizon programs and other NYC service providers. Conduct all aforementioned work with clients within a supportive, client-centered framework. Participate in weekly clinical supervision meeting with your supervisor using a reflective trauma informed approach to reviewing your work Undertake other tasks, as directed. Qualifications: Experience with and/or interest in consistent clinical supervision Experience working with crime victims preferred Bachelor's degree required, or relevant experience and training Required Skills: Ability to quickly establish rapport over the phone Experience conducting thorough assessments and demonstrated ability to do so telephonically Crisis intervention skills Excellent organizational skills, and an ability to multi-task with different technologies (talk on the phone and use several computer programs simultaneously) Demonstrated ability to stay calm in high-stress situations Demonstrated ability to help others creatively solve problems and address difficult challenges Demonstrated ability to react with flexibility and creativity to challenges on a daily basis Ability to work autonomously, and collaborate with colleagues effectively, in a fast-paced environment Clear and concise writing skills Ability to document work quickly within a digital case management system If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.63- $26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Work as a member of a dynamic CAC multidisciplinary team to provide child victims of sexual abuse and severe physical abuse and their impacted family members with an array of specialized, trauma-informed services including an orientation to the CAC, participating in the forensic interview process, providing on-site mental health services including child trauma screenings, the Child & Family Traumatic Stress Intervention and the provision of victim support & advocacy services. ESSENTIAL FUNCTIONS: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Participate in the forensic interview process through assuming a lead interviewing role or observing the interview of the child, coordinating services with the team members Conduct a thorough assessment of the child and the non-offending family members to determine the impact of the trauma on the child's functioning, and the need for additional services for the child and family. Provide trauma focused intervention and client-centered victim advocacy and support to the child, siblings and non-offending parent(s) in the process of making effective referrals and linkages to trauma-focused mental health treatment and other services when warranted. Actively participate in case planning and case review meetings to inform the investigation, and coordinate interventions and response to child victims and impacted family members. Enter accurate case files and maintain case data in the CAC NCATrak case tracking system for every service provided to clients in a timely manner, from the opening to the closing of a case. Conduct psycho-educational workshops for non-offending parents. Participate in weekly supervision, group supervision and on-going trainings. Other duties and responsibilities as may be assigned. WHAT ARE WE LOOKING FOR? Master's Degree in Social Work required (unless you are less than 3-6 months from fulfilling graduate school completion requirements) or a Master's Degree in a related mental health field considered. Clinical licensure preferred. Expertise in Forensic Interviewing or willingness to acquire this specialized skill required. Excellent communication, engagement, interviewing, crisis intervention and assessment skills needed. Ability to work and thrive as a member of a multidisciplinary team, in a fast-paced environment, appreciating different points of view and ability to resolve conflicts in a constructive manner required. We welcome LMHC (licensed mental health counselors) in addition to social workers. Strong written and communication skills needed. Bi-Lingual Spanish highly preferred. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $30.50 - $34.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

SCHEDULE: 40 hours, Monday-Friday, 8:00 a.m.-4:30 p.m. Pays $50,000 $65,000K annually DOE (Salary ranges provided are based on relevant experience and skill set) This position is eligible for hybrid work in pursuant to Pine Street Inn's Remote Working Policy. There may be occasions when in-office work is required such as audits, licensing visits, or other organizational needs. The position is considered non-essential during weather or emergency events. SUMMARY OF POSITION: The HealthCare Authorization, Insurance Verification, and Medical Billing Specialist is responsible for supporting the full revenue cycle functions related to client eligibility, authorization acquisition, and medical billing. This includes securing insurance authorizations, verifying eligibility, performing detailed billing reviews, assisting with claims processing, documenting all activities, and coordinating closely with internal staff, payers, and managed care entities to ensure accurate and timely reimbursement. Ensures all activities are performed in accordance with OIG compliance guidance, payer requirements, and internal controls designed to prevent fraud, waste, and abuse. Maintains accurate, complete, and timely documentation to support billing and reimbursement. Participates in audits, monitoring activities, and corrective action plans as required. Requirements EDUCATION/TRAINING: Required: High School Diploma or GED Preferred: Bachelor's degree or relevant education/training in third-party payer requirements, billing, or health administration KNOWLEDGE/EXPERIENCE: Required: Minimum of two (2) years of experience supporting medical billing and revenue cycle functions, including eligibility, authorizations, and claims review Strong planning and organizational skills; ability to work effectively with managers, peers, and external partners Knowledge of MassHealth Eligibility System, health insurance eligibility systems, and coverage processes Knowledge of Commercial and MassHealth coverage types, ACOs, and MCOs Experience communicating with insurers to secure authorizations and resolve coverage or billing issues Working knowledge of the healthcare authorization process from initiation through approval Ability to confirm and update accurate insurance information within the EHR Experience performing billing support functions, including reviewing client account and claim detail for accuracy, completeness, and compliance Strong computer skills, including proficiency with Excel or Microsoft Access for data entry, analysis, and reporting Preferred: Experience with Electronic Health Records (CareLogic) Knowledge of CSPECH, Stabilization, Recovery Coach, and other Behavioral Health services Knowledge of MassHealth Virtual Gateway Knowledge of HIPAA and 42 CFR Part 2 Salary Description $50,000 $65,000K annually DOE

Job Description Therapist - Counseling Center - 60% Full-Time (21 hours per week) The Trauma Therapist position is 60% of a full-time position (21 hours per week) and is a hybrid position with 11 hours onsite and 10 hours remote. Onsite hours include 4 hours every Saturday and one shift from 12:00 to 8:00 during the week. This is an excellent position for clinicians in need of licensing hours and who wish to become experts in several evidence-based treatments for survivors of all ages of interpersonal violence. The Safe Horizon Counseling Center (SHCC) is a New York State-licensed outpatient mental health clinic that specializes, exclusively, in the trauma-focused treatment of child and adult survivors of interpersonal violence and other forms of abuse. SHCC also functions as the mental health “hub” of Safe Horizon, the largest crime victim's assistance agency in the country. Our main clinic is located at 41 Flatbush Avenue in Brooklyn, and we operate two satellites that are co-located at other Safe Horizon programs. Nearly half of SHCC's clients are referred by one of Safe Horizon's vast arrays of programs. The Trauma Therapist will receive paid training and supervision in a variety of evidence-based treatments for trauma survivors, and the client hours meet New York State's experience requirements for LCSW licensure. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Demonstrates exceptional engagement skills and clinical expertise in the provision of trauma-focused mental health treatment to SHCC clients (at least 60% engagement rate after 6 months); Provides time-limited, evidence-based trauma-focused individual treatment to clients of all ages; Develops and maintains expertise in the clinic's chosen methods of treatment including TF-CBT and Seeking Safety, as well as CPP, ARC, SPARCS, and CFTSI, as assigned; Monitors treatment fidelity following training in evidence-based treatments; Responds to the occasional client crisis, as necessary, with the support of the Clinical Director and/or Clinical Supervisor; Requests and participates in case conferences as necessary; Maintains a caseload of 16 clients at all times Maintains a productivity level of 12 billable services per week (totaling 564 billable visits per year) Participates in weekly supervision and treatment planning meetings; Maintains timely and accurate documentation of all case activities such that it is in “audit-ready” compliance with all Safe Horizon City, State, and Federal requirements; Performs other job duties as assigned Qualifications & Requirements: Must be able to attend weekly meetings on Zoom every Wednesday from 10:00 am to 1:00 pm for training and group supervision. Must be able to work 4 hours onsite every Saturday indefinitely. While there is an option to transition to onsite hours from Saturday to a day Monday through Friday, this is based on vacancy and seniority. Candidates must have HIPAA-compliant remote work spaces and equipment to ensure client privacy. Expertise in delivering time-limited, evidence-based mental health treatment approaches that can be utilized with target client population; Strong interpersonal skills required and a deep understanding of and commitment to the mission of Safe Horizon and our clients. Demonstrated crisis intervention skills All prospective job candidates must meet screening requirements, which includes a criminal background check, finger printing, and New York State Central Registry clearance. Masters in Social Work; Licensed Clinical Social Worker or Licensed Master Social Worker required. LMHC If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $29.67-$32.69 Full-time Hours: 21 Hours per week

Job Description The Brooklyn Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system. Essential Job Functions: Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court; Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection; Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients; Safety planning and risk assessment; Referring victims to shelters and other services as needed; Assisting clients with relocation and housing; Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.; Attending internal and external meetings, trainings and workshops; Maintaining thorough and accurate case records and statistics; Various other duties to be determined by supervisor. Supervisory Reports: None Knowledge and Skills: Required: Understanding of the dynamics of domestic violence and other forms of victimization; Experience working with survivors of domestic violence; Excellent communication and organizational skills; Ability to work as part of a team while also independently generating tasks; Good communication skills, written and verbal; Computer knowledge; Organizational skills. Desirable: Knowledge of the Family Court and criminal justice system is preferred. Bilingual (English/Spanish) preferred. Education: Required: Bachelor's Degree in a related field or equivalent experience. Desirable: Experience working with domestic violence victims; Experience in a social service setting. Hours: 21 hours/week; exact hours, which will fall between 9 to 5, to be determined; Monday through Friday. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 25.30 Hourly

SCHEDULE: Exempt generally, Monday - Friday 8:30 a.m. - 5:00 p.m., with some early morning, evening and weekend hours as needed Pay: $24.00 - $30.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 3368 Washington Street, Jamaica Plain and 434 Harrison Ave, South End Boston and other regional locations as needed. This position is eligible for hybrid work pursuant to PSI's Remote Work Policy General Statement of Duties: The Administrative Assistant provides comprehensive administrative and clerical support to the Strategy & Planning and Program Planning departments at Pine Street Inn. They maintain a well-organized and efficient office by establishing, implementing, and maintaining systems that enable smooth departmental operations. Specifically, the Assistant coordinates department logistics, project and meeting management, including research, document preparation, and distribution, and internal/external constituent stewardship. The Assistant works collaboratively with other administrative staff to ensure consistency and coordination across departments. This position proactively anticipates the needs of department leadership, identifying opportunities to streamline processes, and address issues before they arise. The Assistant handles a wide range of administrative tasks including meeting planning and scheduling, note-taking, electronic and physical filing, report development, and communications. The Assistant demonstrates initiative, strong organizational skills, and a commitment to fostering effective collaboration across all levels of the organization. Requirements EDUCATION/TRAINING: REQUIRED: Associate's degree in business and minimum of 3-5 years of administrative experience in an administrative office, or equivalent experience PREFERRED: Bachelor's degree in business and five years of administrative experience KNOWLEDGE/EXPERIENCE: REQUIRED: Strong planning and organizational skills; superior interpersonal, verbal and written skills Superior organizational, written and verbal communications skills and demonstrated project management experience Demonstrated commitment to Pine Street Inn's mission, positive approach to change, promoting best development practices and excellent computer skills including Word, Excel, and Power Point, Visio, Outlook Ability to work effectively under pressure Ability to take initiative Must be self-directed Must be able to take direction well Willingness to work some evenings and early mornings, as needed Works proactively to keep up with program innovations and new administrative technologies Demonstrated ability to successfully work in a goal-oriented team environment Enthusiasm, positive sense of humor and can-do attitude Salary Description $24.00 - $30.00 per hour DOE

Job DescriptionDescription: SCHEDULE: Monday to Friday; 8:30am - 5:00pm, remote work 2 days/week, some on-call coverage as needed Pays $96,000.00 - $120,000.00 DOE annually (Salary ranges provided are based on relevant experience and skill set) LOCATION: Church Street, Dorchester The Director of Specialized Housing is a non-essential position and will work a hybrid schedule including remote work two (2) days/week and some on-call coverage as needed. SUMMARY OF POSITION: The Director of Specialized Housing will provide leadership, clinical oversight, overall responsibility for Pine Street Inn's Specialized Housing Programs which include: DMH-funded Safe Havens, Veteran's Housing Programs, the New Chardon program, WISH and Home to Stay, and other specialized housing as developed. The Director will develop a deep knowledge of these programs and will ensure the provision of high-quality housing and services to persons served in these programs. These responsibilities include but are not limited to, oversight of all clinical/operational/budgetary aspects, supervision of staff, implementation of best practices, and meeting all DMH, DVS and other regulatory funding and contractual requirements. The Director will be the primary contact with contracting/funding agencies and treatment partners. The Director develops policies, procedures and trainings for the various programs with the Senior Director of Behavioral Health. The Director will support the agency's mission and strategic plan in combination with other program departments. This individual will be self-motivated, with solid communication skills and capable of contributing to program development activities. This position requires a great deal of tact, diplomacy and creative problem-solving in order to maintain positive working relationships with the staff, community and neighbors. Requirements: EDUCATION/TRAINING: REQUIRED: Master's degree in social work, psychology or related field ? Independently licensed LICSW/LMHC Valid driver's license and access to personal vehicle Currently certified or have ability to achieve CPR and First Aid certification KNOWLEDGE/EXPERIENCE: REQUIRED: Minimum of 5 years' experience providing services to adults with mental illness ? Minimum of 5 years' experience supervising staff and managing programs Demonstrated expertise in developing and writing documentation according to DMH licensing standards and VA GPD standards Ability to effectively integrate clinical understanding into documentation, including diagnostic and psychopharmalogical information Strong commitment to housing first, harm reduction and trauma informed approach Strong interpersonal, conflict resolution and crisis management skills Demonstrated professional communication and organizational skills Ability to take initiative, plan and work independently and as part of a team Highly developed professional ethics Ability to represent PSI in various forums Ability to effectively provide leadership to a culturally, racially and gender diverse team PREFERRED: • Experience developing program policies and practices as well as experience in establishing and maintaining excellent external and internal partnerships to meet program goals. • Training in clinical supervision • Familiarity with management information systems and/or database programs • Knowledge of housing management • Experience working with chronically homeless individuals in housing first programs • Experience in providing supportive housing

SCHEDULE: 40 hours, Monday - Thursday, 1:30p.m. -12am., with additional hours as needed. This position is essential in the event of an emergency. Pays $ 61,464.00 - $97,960 annually. . DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 363 Albany Street - Boston, MA. This position works 100% on-site, with limited, if any, work from home duties. SUMMARY OF THE POSITION: The 3-11 Guest Services Supervisor provides leadership and guidance to the Assistant Supervisor, program staff and guests of the Women's Inn. Responsibilities include overseeing and advising on program design, development and decisions; scheduling; staff hiring, training and support; guest diversion, rapid rehousing and intakes; record keeping, incident reporting and shift documentation; maintaining a clean and sanitary facility; as well as critical incident response and security screening. The supervisor will maintain a close working relationship with Women's Inn Director, Associate Director and other Supervisors. The Supervisor will be part of the evening shift rotation and will oversee all aspects of the Women's Inn 3-11 shift, including a service model that emphasizes use of Trauma Informed Care and Crisis Prevention and Intervention training principles. The Supervisor will oversee the work of more than a dozen full and part-time staff as well as relief staff and temporary workers as assigned. The supervisor will ensure that services are provided in the spirit of the Inn's traditional hallmarks of dignity and respect for all our guests. The 3-11 Guest Services Supervisor will work from, as well as motivate and coach the program staff, to adopt and enliven the following principles: Shelter is a temporary safety net, not a home. All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing. Never warehouse or institutionalize our guests in our shelters Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.” Leverage guests' strengths, assets, and connections to move quickly out of shelters and to any other housing Recognize the impact of violence and victimization on development and coping strategies Employ an empowerment model Maximize guest choices and control over her/his recovery based in a relational collaboration Create an atmosphere that is respectful of the guests' need for safety, respect, and acceptance Emphasize the guests' strengths, highlighting adaptations over symptoms and resilience over pathology Minimize the possibilities of re-traumatization Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background Solicit guest input and involve guests in designing and evaluating services Requirements EDUCATION/TRAINING: REQUIRED: High school diploma or GED PREFERRED: Bachelor's Degree Valid driver's license KNOWLEDGE/EXPERIENCE: REQUIRED: Minimum of two (2) years of leadership/supervisory experience in a human services setting Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness Direct care experience with people who are homeless or poor PREFERRED: Bilingual, with a preference for English/Spanish Four years or more of prior supervisory experience PHYSICAL ABILITIES/SKILLS: REQUIRED: Ability to use computer, calculator, fax, copier machine and other office equipment Ability to access different building locations, and different program sites Requires stooping, bending, stretching May include lifting of guests at times Requires quick response in emergency situations Salary Description $ 61,464.00 - $97,960 annually

Job Description Integrate a trauma-informed, client-centered, and anti-oppressive approach into all aspects of client work and staff supervision. Provide direct client services, including crisis intervention, supportive counseling, advocacy, complex case management, and consultations. Conduct intakes, safety assessments, and risk management for new and current clients. Maintain accurate and timely case documentation and funder reports using an electronic case record system. Provide reflective individual and group supervision to Case Managers, Childcare Aides, and Housing Specialists. Coach and guide staff to strengthen trauma-informed and strengths-based practices. Facilitate and oversee support groups for residents. Step into site leadership responsibilities in the absence of the Director. Carry a caseload as needed to support the program. Recognize and respond to vicarious trauma-for both staff and self-with an emphasis on self-care and resilience. Collaborate with mental health providers and community partners to connect clients with appropriate services. Participate in clinical supervision provided by a Licensed Clinical Social Worker (LCSW) for the purpose of accruing hours toward licensure. Qualifications: Master's in Social Work (MSW) 2 years of relevant social service experience and/or supervisory experience If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment . AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $62,000 - $69,000 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months Work with victims of crime who come to the precinct or PSA seeking assistance Conduct home visits with officers and detectives to assist victims as needed Provide information, referrals, and practical assistance to victims experiencing crime Conduct client centered safety assessments and safety planning suited to the individual's needs Provide crisis intervention and supportive listening Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation Provide criminal justice advocacy Advocate for victims for public benefits they may be entitled to Help with applying for compensation through the New York State Office of Victims Services (OVS) Coordinate community resources for crime victims Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements Provide emergency practical assistance for victims including transportation and food vouchers Work collaboratively with police officers to effectively aid victims Collect data, track the history of crimes, and prepare monthly reports Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics Advocate with Family and Criminal Court staff for victims Provide coverage in vacant precincts as needed Conduct trainings with police personnel Conduct community presentations Attend relevant trainings, workshops and seminars Work with other victims of domestic violence as needed Perform other related tasks as assigned Interacts with: All internal Safe Horizon programs and departments that can comprehensively support the client and case plan All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems The district attorney's office in each of the boroughs, including the domestic violence bureaus New York City Family Justice Centers Knowledge and Skills: Clear and concise verbal and written communication skills Excellent interpersonal skills, be assertive and well organized Demonstrate the ability to work independently and within a precinct or PSA setting Education: Bachelor's degree required or equivalent training and experience. Experience A minimum of two years' experience in crime victim service delivery, or other relevant experience Basic knowledge of crime victim and domestic violence issues Knowledge of the police and criminal justice system helpful Other: Basic understanding of computer and systems for managing case records Bilingual ability may be required to meet individual precinct/community linguistic needed Flexibility working some evening and weekend hours Schedule: This position is on-site. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description The Staten Island Community Program Clinical Director utilizes outstanding management skills and effective leadership to oversee Safe Horizon's community-based program located on Staten Island. The Clinical Director will play a key leadership role on Staten Island, acting as a voice for Safe Horizon with public officials, city agencies, and other service providers. The Clinical Director will advocate for victims of crime and abuse, ensure effective and well-coordinated service delivery, and work to enhance Safe Horizon's profile across Staten Island. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Responsible for the overall management and clinical supervision of a Clinician and other direct service staff members to ensure effective service delivery to victims of crime and abuse. Provide expert clinical consultation (with an emphasis on the dynamics and impact of trauma) Monitors staff's performance through regular observation of client work and documentation. Ensures that staff members conduct their work in client-centered and trauma-informed ways. Effectively recruits, hires, and trains new staff; manages employee performance following Safe Horizon policy. Actively participate in individual and group supervision; including conducting individual and group supervision for direct reports, in accordance with Safe Horizon's quality supervision standards. Coordinates staff training and development activities and leads staff meetings. Co-leads the Staten Island Sexual Assault Task Force. Represents Safe Horizon on external committees and serves on internal committees. Builds and maintains community partnerships and agreements with service providers to ensure seamless referrals and to advocate for victims of crime and abuse living on Staten Island. Works collaboratively with other Safe Horizon program and administrative departments to ensure effective program operations; and Responsible for oversight of the Rape Survivor Advocates program. Support a small caseload of clients with advocacy, assistance filing for OVS compensation, ETP, counseling, etc. Knowledge and Skills: Required: Ability to effectively manage a diverse staff. Ability to build a team and effectively manage staff to successfully complete projects and achieve deliverables. Ability to develop and coach staff using a strength-based, trauma-informed approach to supervision and professional development. Ability to hold staff accountable, provide constructive feedback, and manage performance effectively. Willingness to work as part of a learning community. Flexibility and openness to testing new interventions and practices. Ability to motivate staff and rally a team around change with the goal of enhanced service delivery. Comfort with technology and ability to use data to drive decisions. Ability to make decisions based on sound judgment and insight. Strong interpersonal and communication skills. Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies. Willingness to self-reflect and openness to feedback. Strong crisis management skills. Sound knowledge of victimization issues; and social and criminal justice systems. Excellent verbal and written communications skills Qualifications: Required: 5 years of supervisory experience. Desirable: Preferably 2-3 years of experience working with a victim of sexual assault, domestic violence victims, child abuse victims, general mental health practice. Required: Licensed Master's Degree in social work (LCSW) or equivalent, equivalent -Minimum of 5 years experience working with survivors, children, of domestic violence, crime victims, or sexual assault. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $80,000 - $90,000 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Supervising Clinical Forensic Specialist - Queens Under the direction of the Director of Clinical and Forensic Services, the Supervising Clinical Forensic Specialist is responsible for the supervision of Clinical Forensic Specialists and for the provision of direct forensic, mental health and victim advocacy and support services to clients at the Child Advocacy Center. The Supervising Clinical Forensic Specialist supports the Clinical and Senior Directors in coordinating CAC service provision, ensuring adequate program coverage, and providing guidance, direction and clinical expertise to a team of Clinical Forensic Specialists and the Multidisciplinary Team (MDT). Essential Job Functions: Provides direct individual clinical, administrative and observational supervision to a team of three or more Clinical Forensic Specialists in accordance with the CAC's quality supervision plan; Integrates a trauma-informed, client-centered approach, using an anti-oppressive lens, into all client practice and supervision of staff, and coaches staff to ensure all client practice reflects this approach; Co-facilitates clinical and forensic peer group supervision; Collaborates with the Director of Clinical and Forensic Services to assign cases for on-site mental health and victim advocacy and support services; Collaborates with the Director of Clinical and Forensic Services, Multidisciplinary Team Coordinators and the Family Advocates overseeing the proper completion and submission of OVS claim applications and ECAP applications; Represents Safe Horizon at client conferences facilitated by ACS, Foster Care Agencies and/or Preventive Agencies to ensure the coordination of mental health, victim advocacy, medical and forensic services through the CAC; Collaborates with the Clinical and Senior Directors in implementing CAC quality improvement initiatives relating to forensic interviews, CCP, CCFE, and CFTSI; Conducts forensic interviews; Provides trauma focused intervention and support to child victims and their on-offending family members; Collaborates with the Clinical and Senior Directors in the preparation and presentation of cases for expedited case review and/or case review meetings with the MDT and actively participates in same; Collaborates with the Clinical and Senior Directors in the collection and review of data in REDCAP and CMS, and ensures timely and accurate data entry by the Clinical Forensic Specialists; Provides consultation to the MDT in areas of CAC best practice, forensic interviewing of children, client engagement, case management, and clinical and service delivery methods; Assists the Senior Director with program administration, statistical reporting and program enhancement and development; Participates in the recruitment, hiring and orienting of new staff; Supervises the activities of graduate interns as needed; Other related duties as assigned. Supervisory Reports: Clinical Forensic Specialist Qualifications: A Master's Degree in Forensic Mental Health Counseling, Psychology, Social Work or a related field. LMSW or MHC-LP is preferred. Prior clinical supervision experience is required. Demonstrated appreciation for the CAC multidisciplinary team program model and alignment with Safe Horizon's anti-racism work Sound knowledge of child trauma, child development and issues relating to victimization. Demonstrated experience working with children and families impacted by abuse and trauma is preferred. Solid track record of strong leadership, organizational, team-building, problem solving and conflict-resolution skills. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $64,000- $68,000 salaried Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Become a champion of hope. At Rosecrance, we've been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you're ready to make a meaningful impact, we're ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Summary Provides mental health rehabilitation services and supports children under 21 years old and their families to decrease hospitalization and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations. Qualifications • Bachelor degree Psychology, Counseling, Social Work, or other related field, or equivalent experience and training • Must qualify at a minimum as a MHP per Illinois Department of Mental Health Rule 132 • Excellent written and oral communication skills • Ability to quickly establish rapport • Computer proficiency required • Ability to navigate and complete documentation in the electronic healthcare record • Ability to accurately complete required documentation within the prescribed time frames • Skilled in conducting individual, family and group counseling • Ability to present and coordinate lectures for clients, parents, staff or community resources • Self-starter with ability to work independently • Ability to work within a team • Valid driver's license and ability to meet Agency insurance requirements • Must have own transportation • Belief in the mission and vision of Rosecrance Responsibilities Ability to motivate and problem solve with staff regarding effective clinical practices. Ability to be self-motived, seek improved performance, problem solving while meeting the complex needs of the clients and their families. Adapt verbal and written communication to the language and style of the client and their family. Complete all necessary documentation with in the appropriate time lines. Undertake primary case management responsibilities for designated clients. Provide crisis intervention services and medication monitoring as necessary. Conduct individual, group, and family sessions for clients and/or family members. Ensure that client service records are maintained consistent with regulations. Maintain communications with all staff (e.g. admissions, process, and discharge plans). Ability to coordinate services from a variety of community resources Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care. Participate in on-call rotation as required. Present workshops, lectures and training to clients, families, staff and community groups as needed. Familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients. Exhibits actions and makes decisions that align with the Rosecrance Code of Conduct and within the framework of the law. Serve as a member of the team, and participate in all team meetings, duties and activities as assigned. Serve as a role model to others and demonstrate excellent company stewardship. Schedule: 8-hour shifts Shift: Monday - Friday 8:30am - 5:00pm Work Mode: Hybrid in Stephenson and Jo Daviess County- Require local travel to see clients in-person Compensation & Rewards Base Pay: Starting at $46,800/year ( pay is based on education, experience, and credentials ) Additional Pay Enhancements in addition to Base Salary: Professional Certification (e.g., CADC, CRSS, or CPS): +$0.72/hour (equivalent of +$1,500 annualized) Our Benefits Rosecrance values its employees and offers a comprehensive benefits package for you and your family: Medical, dental, and vision insurance (multiple plan options to meet your needs) 401(k) with employer match & discretionary contribution Group Life Insurance, LTD and AD&D Tuition assistance & licensure/certification reimbursement Paid Time Off, sick time, bereavement leave Referral program earning up to $1,000 per hire! Wellness program, including an on-site gym at select facilities Discounts at participating retailers Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships AARP Employer Pledge Program MSEP (Military Spouse Employment Partnership).

SCHEDULE: Exempt generally, Monday - Friday 8:30 a.m. - 5:00 p.m., with some early morning, evening and weekend hours as needed Pay: $24.00 - $30.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 3368 Washington Street, Jamaica Plain and 434 Harrison Ave, South End Boston and other regional locations as needed. This position is eligible for hybrid work pursuant to PSI's Remote Work Policy General Statement of Duties: The Administrative Assistant provides comprehensive administrative and clerical support to the Strategy & Planning and Program Planning departments at Pine Street Inn. They maintain a well-organized and efficient office by establishing, implementing, and maintaining systems that enable smooth departmental operations. Specifically, the Assistant coordinates department logistics, project and meeting management, including research, document preparation, and distribution, and internal/external constituent stewardship. The Assistant works collaboratively with other administrative staff to ensure consistency and coordination across departments. This position proactively anticipates the needs of department leadership, identifying opportunities to streamline processes, and address issues before they arise. The Assistant handles a wide range of administrative tasks including meeting planning and scheduling, note-taking, electronic and physical filing, report development, and communications. The Assistant demonstrates initiative, strong organizational skills, and a commitment to fostering effective collaboration across all levels of the organization. Requirements EDUCATION/TRAINING: REQUIRED: * Associate's degree in business and minimum of 3-5 years of administrative experience in an administrative office, or equivalent experience * PREFERRED: * Bachelor's degree in business and five years of administrative experience KNOWLEDGE/EXPERIENCE: REQUIRED: * Strong planning and organizational skills; superior interpersonal, verbal and written skills * Superior organizational, written and verbal communications skills and demonstrated project management experience * Demonstrated commitment to Pine Street Inn's mission, positive approach to change, promoting best development practices and excellent computer skills including Word, Excel, and Power Point, Visio, Outlook * Ability to work effectively under pressure * Ability to take initiative * Must be self-directed * Must be able to take direction well * Willingness to work some evenings and early mornings, as needed * Works proactively to keep up with program innovations and new administrative technologies * Demonstrated ability to successfully work in a goal-oriented team environment * Enthusiasm, positive sense of humor and can-do attitude

SCHEDULE: 40 hours, Monday-Friday, 8:00 a.m.-4:30 p.m. Pays $50,000 $65,000K annually DOE (Salary ranges provided are based on relevant experience and skill set) This position is eligible for hybrid work in pursuant to Pine Street Inn's Remote Working Policy. There may be occasions when in-office work is required such as audits, licensing visits, or other organizational needs. The position is considered non-essential during weather or emergency events. SUMMARY OF POSITION: The HealthCare Authorization, Insurance Verification, and Medical Billing Specialist is responsible for supporting the full revenue cycle functions related to client eligibility, authorization acquisition, and medical billing. This includes securing insurance authorizations, verifying eligibility, performing detailed billing reviews, assisting with claims processing, documenting all activities, and coordinating closely with internal staff, payers, and managed care entities to ensure accurate and timely reimbursement. Ensures all activities are performed in accordance with OIG compliance guidance, payer requirements, and internal controls designed to prevent fraud, waste, and abuse. Maintains accurate, complete, and timely documentation to support billing and reimbursement. Participates in audits, monitoring activities, and corrective action plans as required. Requirements EDUCATION/TRAINING: Required: * High School Diploma or GED Preferred: * Bachelor's degree or relevant education/training in third-party payer requirements, billing, or health administration KNOWLEDGE/EXPERIENCE: Required: * Minimum of two (2) years of experience supporting medical billing and revenue cycle functions, including eligibility, authorizations, and claims review * Strong planning and organizational skills; ability to work effectively with managers, peers, and external partners * Knowledge of MassHealth Eligibility System, health insurance eligibility systems, and coverage processes * Knowledge of Commercial and MassHealth coverage types, ACOs, and MCOs * Experience communicating with insurers to secure authorizations and resolve coverage or billing issues * Working knowledge of the healthcare authorization process from initiation through approval * Ability to confirm and update accurate insurance information within the EHR * Experience performing billing support functions, including reviewing client account and claim detail for accuracy, completeness, and compliance * Strong computer skills, including proficiency with Excel or Microsoft Access for data entry, analysis, and reporting Preferred: * Experience with Electronic Health Records (CareLogic) * Knowledge of CSPECH, Stabilization, Recovery Coach, and other Behavioral Health services * Knowledge of MassHealth Virtual Gateway * Knowledge of HIPAA and 42 CFR Part 2

Job Description The Family Court Program provides a safe reception center and various services to assist survivors and victims of crime involved in the family court system. The program provides crisis intervention, case services, advocacy, information and referrals and practical assistance to survivors and victims of crime with an overall goal of promoting survivor safety and reducing the impact of victimization. Essential Job Functions: · Managing the Reception Center including greeting and signing in clients and visitors; · Conducting intakes and providing clients with the proper resources and information based on the intake assessment; · Assisting clients with additional information and services and carrying a small caseload as needed; · Communicating with the court parts and coordinating the client's court appointments; · Answering telephones and responding to service inquiries and providing information and referrals; · Assisting crime victims in completing New York State Office of Victim Services compensation applications; · Coordinating with outside agencies to facilitate services; · Arranging for transportation and financial assistance; · Compiling records; maintaining and preparing statistics on a monthly basis; and · Performing other related tasks as assigned. Supervisory Reports: · None Knowledge and Skills: Required: · Understanding of the dynamics of domestic violence and other forms of victimization; · Experience working with survivors of domestic violence; · Excellent communication and organizational skills; · Ability to work as part of a team while also independently generating tasks; · Good communication skills, written and verbal; · Computer knowledge; · Organizational skills. Desirable: · Knowledge of the civil and criminal justice systems; · Bilingual (English/Spanish) preferred. Education: Required: · Bachelor's Degree in a related field or equivalent experience. Desirable: · Experience working with domestic violence victims; · Experience in a social service setting; If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $22.08 -24.09 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

SCHEDULE: Monday to Friday; 8:30am - 5:00pm, remote work 2 days/week, some on-call coverage as needed Pays $96,000.00 - $120,000.00 DOE annually (Salary ranges provided are based on relevant experience and skill set) LOCATION: Church Street, Dorchester The Director of Specialized Housing is a non-essential position and will work a hybrid schedule including remote work two (2) days/week and some on-call coverage as needed. SUMMARY OF POSITION: The Director of Specialized Housing will provide leadership, clinical oversight, overall responsibility for Pine Street Inn's Specialized Housing Programs which include: DMH-funded Safe Havens, Veteran's Housing Programs, the New Chardon program, WISH and Home to Stay, and other specialized housing as developed. The Director will develop a deep knowledge of these programs and will ensure the provision of high-quality housing and services to persons served in these programs. These responsibilities include but are not limited to, oversight of all clinical/operational/budgetary aspects, supervision of staff, implementation of best practices, and meeting all DMH, DVS and other regulatory funding and contractual requirements. The Director will be the primary contact with contracting/funding agencies and treatment partners. The Director develops policies, procedures and trainings for the various programs with the Senior Director of Behavioral Health. The Director will support the agency's mission and strategic plan in combination with other program departments. This individual will be self-motivated, with solid communication skills and capable of contributing to program development activities. This position requires a great deal of tact, diplomacy and creative problem-solving in order to maintain positive working relationships with the staff, community and neighbors. Requirements EDUCATION/TRAINING: REQUIRED: Master's degree in social work, psychology or related field ? Independently licensed LICSW/LMHC Valid driver's license and access to personal vehicle Currently certified or have ability to achieve CPR and First Aid certification KNOWLEDGE/EXPERIENCE: REQUIRED: Minimum of 5 years' experience providing services to adults with mental illness ? Minimum of 5 years' experience supervising staff and managing programs Demonstrated expertise in developing and writing documentation according to DMH licensing standards and VA GPD standards Ability to effectively integrate clinical understanding into documentation, including diagnostic and psychopharmalogical information Strong commitment to housing first, harm reduction and trauma informed approach Strong interpersonal, conflict resolution and crisis management skills Demonstrated professional communication and organizational skills Ability to take initiative, plan and work independently and as part of a team Highly developed professional ethics Ability to represent PSI in various forums Ability to effectively provide leadership to a culturally, racially and gender diverse team PREFERRED: • Experience developing program policies and practices as well as experience in establishing and maintaining excellent external and internal partnerships to meet program goals. • Training in clinical supervision • Familiarity with management information systems and/or database programs • Knowledge of housing management • Experience working with chronically homeless individuals in housing first programs • Experience in providing supportive housing Salary Description $96,000.00 - $120,000.00 DOE annually

Job Description Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Provide trauma informed, client centered intensive case management through support, advocacy, and linkages with community service providers as well as local, state and federal law enforcement to a caseload of approximately 25-40 foreign national and domestic (U.S. citizen) clients. Provide short-term and long-term trauma focused supportive counseling to survivors of human trafficking. Assist in the design of formal client activities to foster community and develop leadership skills, including support groups. Maintain thorough case files and prepare monthly narrative and case management reports for funders. Timely and accurately enter all client services-related data into both internal CMS and external funder databases for semi-annual grant reporting. Collaborate and coordinate services and referrals with internal program attorneys, external partners (law enforcement, public benefits offices, shelter system, and others) to provide a continuum of care for clients. Advocate for clients' rights to protect the best interests of the client, including in both the civil and criminal justice systems. Engage in service coordination and collaboration with clients and community partners to ensure effective protective actions and strategies are taken on behalf of clients. Conduct outreach and training presentations to identified communities and providers, informing them about human trafficking, the impact of trafficking-related trauma on victims and the services that the Anti-Trafficking Program provides, in collaboration with the Training and Outreach Manager. Participate in community forums, panels, working groups, and anti-trafficking networks. Active participation in bi-weekly staff meetings, individual supervision and group supervision. Qualifications: Counseling experience, especially from a trauma informed and client centered framework. MSW degree and at least one year of experience working with trafficking survivors or similar populations. Prior direct service experience with one or more of the following populations/issues: trafficked persons, immigrants, survivors of domestic violence and/or sexual assault, refugees, and/or torture survivors. Adept at managing relationships with various levels of the government and law enforcement. Comfort consistently reflecting on client work, discussing challenges in supervision, and integrating supervisor guidance. Excellent and effective writing skills, organization and communication skills required as well as computer skills. Prior experience and current interest in organizing and executing group trainings Ability to work independently and manage multiple tasks. Ability to work cohesively and collaboratively in a multi-disciplinary team comprised of legal staff, social workers, community trainers, survivor advocates leaders, policy advocates and administrative staff. Cultural competency and linguistic fluency in a second language required (Spanish). This position is subject to a collective bargaining agreement to be negotiated with local 2325 of the UAW. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $54,000.00 - $57,000.00 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center