Technical Support Specialist jobs at St. Charles Community College

Help Desk Technician Information Technology Full Time Southeast Missouri State University is seeking an individual to fill the Help Desk Technician position and to join its Information Technology User Services team. The role of this position is to provide technical assistance and support to ensure the effective use of technology at the University. The successful candidate needs to be able to analyze and diagnose technical issues while ensuring a high level of customer satisfaction. Primary Responsibilities * Provide technical support to University customers via phone, email, chat, and walk-in * Research, analyze, diagnose, and resolve problems involving computer systems, mobile devices, and classroom technologies * Log and track technology assistance requests into Help Desk ticketing system (TeamDynamix) * Escalate complex technical problems through a defined escalation process * Provide support for campus provided software packages * Assist students with residence hall network connection issues * Assist with the training and mentoring of student Help Desk support staff * Streamline phone support process through development of helpful knowledgebase articles * Assist Help Desk Manager with the development of instructional materials, and content for departmental website and social media communications * Participate as a representative of IT at Opening Week and New Student Programs/International Student Orientation events * Associates degree in a computer technology field; A technical certification or one year Help Desk experience can be substituted for the associate's degree * Strong computer background installing software and supporting computer environments * Proficient in Microsoft Office products, Windows operating system, and Internet applications (web browsers, e-mail, etc.) * Experience with remote user support, connectivity, troubleshooting, and problem resolution * Strong analytical and organizational skills * Ability to manage multiple competing priorities and work under pressure in high-stress situations * Demonstrated ability to work independently with minimal supervision and interactively as part of a team environment * Excellent interpersonal, verbal, and written communication skills with the ability to communicate technical issues to a non-technical audience * Demonstrated experience and understanding of customer service Application Deadline: The position is available immediately and will remain open until filled. To ensure full consideration, applications must be received by December 1, 2025. To Apply: Submit the following items online by clicking on the APPLY button at the top of the page: * Letter of interest addressing position qualifications * Current Resume * Names and contact information of three professional references may be asked for at a later date About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society. SEMO Fast Facts: **************************************** SEMO Strategic Action Plan: Strategic Action Plan (semo.edu)

Department: Technology Services Location: Columbia, MO Type: Staff, Full-time Pay: $41,527 to $45,000 per year (Pay range may vary based on geographic location) Applicants must be legally authorized to work in the United States; visa sponsorship is not available for this position. Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse and overall, fosters a sense of community that welcomes everyone. Job Summary: Columbia College is seeking a dedicated and proactive Desktop Support Specialist to join our Technology Services team. This role ensures the seamless operation of technology for our faculty, staff, and students, directly contributing to the academic and operational excellence of our institution. The ideal candidate will be passionate about technology, possess exceptional customer service skills, and a desire to thrive in a collaborative environment. Essential Functions: Technical Support and Troubleshooting: Diagnose and resolve issues related to desktops, laptops, printers, and other peripherals, ensuring minimal disruption to daily operations. Provide responsive and empathetic support to faculty, staff, and students through phone, online, and in-person interactions, fostering a supportive and efficient learning and work environment. Ensure timely and effective resolution of technical issues, thereby improving the overall experience for our faculty, staff, and students. Software and Equipment Management: Install, configure, and update software and operating systems, ensuring all devices are secure and up to date. Assist with the set-up and configuration of new equipment, ensuring all devices meet institutional standards and are ready for use. Perform routine maintenance on devices to prevent technical issues, contributing to the longevity and reliability of college technology. Maintain accurate records of hardware, software, and equipment, supporting efficient resource management and planning. A/V Support: Provide support for audiovisual (A/V) technologies used in classrooms, conference rooms, and campus events. This includes setting up and maintaining projectors, sound systems, video conferencing equipment, and interactive displays. Mission Alignment and Professional Conduct: Perform job duties in alignment with Columbia College's vision, mission, and values, actively contributing to the development and success of the Technology Services department. Deliver superior customer service, building strong relationships with all college constituencies. Fulfill additional responsibilities as assigned, demonstrating flexibility and a commitment to the college's needs. Display respect and civility in all communications, fostering a positive and inclusive campus environment. Maintain regular and punctual attendance during established hours of operation, with the flexibility to work additional hours as needed. Supervisory Responsibility: Yes : Student Employees Position reports to: Director of End User Support Required Core Competencies and Professional Experience: Ability to fluently read, write, and understand the English language. Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources. Proficiency in using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems. Proficiency in using web-based technologies, including database systems. Ability to work independently and in a team environment, with or without direct supervision. Excellent communication, interpersonal, customer service, and organizational skills. Ability to successfully pass clerical speed and accuracy aptitude tests. Minimum Qualifications: Associate's degree, or high school diploma with relevant experience. Prior customer service and/or desktop support experience. Proficient with Microsoft operating systems and Office suite. Aptitude for troubleshooting hardware and software issues. Strong customer service skills, with the ability to manage difficult situations with patience and professionalism. Preferred Experience: Bachelor's degree in computer science or related field. Technical certifications (CompTIA A+, ACSP, HDICSC, or related). 2-3 years of desktop support or related support experience. Experience with Apple OS and iOS support. (Apple School Manager, JAMF) Required Level of Education: In: Required Professional Certification(s): In: Preferred Level of Education: In: Preferred Professional Certification(s): In: Other Requirements: Ability to satisfy, within the parameters set by the College and consistent with applicable federal, state and local laws, a criminal background check as a condition of employment. Occasional travel to remote campus locations for technology refresh visits. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodation may be made to enable individuals with disabilities to perform the essential functions. Individuals seeking accommodation should contact the Human Resources Department without delay. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and hear. The employee is required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crawl. Employee must be able to type on a computer keyboard and use a computer monitor on a regular basis. Work Conditions: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild. This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position. Eligibility for employee benefits and perks is determined by employment status. For more information please see ***************************** The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record. Columbia College is an equal opportunity employer. In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide. Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at ************ for a printed copy.

Job DescriptionDescription: The IT Field Technician position is responsible for any hands-on and on-site related tasks involving the deployment of computer hardware, peripherals, and other computing devices. The IT Field Technician will troubleshoot problems, advise on the appropriate action, and respond to user requests in a timely manner. This position will be responsible for maintaining customers hardware and software. Duties and Responsibilities Assist with the installation, configuration and ongoing usability of desktop computers, peripheral equipment, and software. Respond to all service requests timely, keep customer fully updated, and ensure service call completions are documented accurately and with comprehensive details, as well as any parts / equipment used appropriately accounted for. Effectively diagnose and troubleshoot malfunction of computer or network devices, equipment, and systems in operation at any or all client locations. relating to user error, faulty hardware, or software/server/network issues. Analyze service request data for trends and recommend process improvements for ticketing system. Document all pertinent user identification information, including name, department, contact information, nature of problem or issue, computer name, resolution, etc. Attend team Level 10 meetings and monthly meetings with administration. Use documentation, peers, and any other resources to resolve issue on initial contact. Build rapport and elicit problem details from customers; prioritize and escalate problems as appropriate. Actively monitor and report compliance with the customer service level agreements. Ship and receive broken devices for repair. Perform other duties as assigned. Requirements: Required Skills and Abilities Maintain working components through repair or replacement. Ability to assist customers and staff with hardware and software challenges. Excellent customer service and interpersonal skills, including the ability to deal calmly, positively and professionally in tense or elevated situations. Able to manage time effectively and work efficiently, both with and without direct supervision. Exceptional analytical and troubleshooting skills. Excellent judgment skills to properly evaluate situations and immediately provide effective solutions. Great attention to details, organizational skills and ability to prioritize and manage multiple simultaneous tasks. Exceptional interpersonal skills; able to communicate technical information to non-technical users effectively. Must have a valid driver's license and a dependable vehicle. Physical Requirements Able to bend, crawl, stoop and sit. Able to lift and move 50 pounds of weight. Outdoor service work 10-40% of the time. Occasional ladder climbing and work on elevated equipment. Local travel or travel to assigned region/site 75-100% of the time. Limited overnight travel. Education and Experience High school diploma or equivalent. 2+ years of related experience. 1+ year of experience in field service.

Reports to Director of Technology Department Technology - Institutional Administration FLSA Status Hourly, Non-Exempt JOB PURPOSE To ensure the MBTS information technology systems allow the faculty, staff, and students the best possible experience when performing their necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service. ESSENTIAL FUNCTIONS * To maintain an excellent level of customer service across all user groups * Provide Tier I technical support and troubleshooting * Phone support * Remote support * In person support * Provide Coverage for the Service Desk office space * Classroom technology support * Airtame and Airtame Hub Devices * Projector/TV connections * iPad w/ attendance software * User account management * New account creation * Password resets * Network connectivity troubleshooting * Able to work effectively with the Windows Operating systems * Able to work effectively with Mac OS * Phone system administration and troubleshooting * Cell phone support and troubleshooting * Provide basic end user troubleshooting for campus software and systems QUALIFICATIONS / REQUIREMENTS Qualifications include: * Christian with high integrity, actively pursuing a relationship with God * Minimum of one (1) year experience in the field * Certifications in related fields will be given consideration * Proficient in Windows Operating systems, including Windows 10 and 11 * Experienced with iPad and MacBook * Outstanding knowledge of Active Directory users and computer operations * Must exhibit advanced technical troubleshooting skills * Experience in Academic systems, CAMS enterprise SIS and Canvas, strongly preferred * Must be a self-starter, able to work independently as well as in a team atmosphere * Positive Attitude * Desire and willingness to learn * Able to prioritize and maintain multiple job requests * Must be able to pass background screening, including driving record * Eligible to work in the United States WORKING CONDITIONS * Maximum 10 hours/week * Shared office environment * Office Hours - Monday - Friday, 8 am to 4:30 pm PHYSICAL REQUIREMENTS * Frequently required to sit or stand for periods of time at desk or computer station * Occasionally required to stand, walk, and reach with hands and arms. * Able lift and/or move up to 25 pounds. * Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Midwestern Baptist Theological Seminary is an Equal Opportunity Employer Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation

General Statement of Job The IT Software Technician takes a lead in the installation, configuration, and backing up of data, communication equipment while ensuring the compliance and verification processes for the institution s systems, devices, and clients. This includes reviewing an array of services and processes to identify potential opportunities to streamline those tasks to increase efficiency, compliance, and consistency across the organization. This position utilizes tools and department procedures to automate and streamline various IT processes, including patch management for all university-wide PCs, devices, servers, and systems. After-hours support will occasionally be required. On call support may be required. Specific Duties and Responsibilities Essential Duties: Works to improve critical processes to prevent outages. Performs network device backups and procedures. Maintain aspects of Automation services and systems utilized across the institution. Use problem solving methods combined with university resources to facilitate operations. Identify opportunities for automation and standardization of processes using IT resources. Coordinate with other business units to understand where automation options are appropriate. Propose and implement (as approved) a systematic approach to updating and maintaining components as required for institution systems. Streamline Help Desk ticketing and service management to promote efficiency and consistency. Diagnose and remediate failures in the compliance of automated deployments and tasks. Provide support and maintain university IT assets across campus throughout their lifecycle. Collaborate and assist with the development and implementation of configuration baselines for IT assets. Manage the deployment of applications, patches, and operating systems throughout their lifecycle across the university. Develop and implement new methods of automating tasks to improve the processes used by the institution. Ensure that applications, drivers, and operating system deployments are updated and available for all users and systems. Monitor and report on the detailed health and compliance of IT assets. Administrate client and deployment compliance rates to ensure the overall health of the university s systems. Prepare documentation for various organizational processes as needed. Provides and protects confidential information to verified customers. Provides excellent customer service to members of campus and community. Perform updates/upgrades that regularly require working outside of normal business hours. Employee may perform special projects and other related duties as required to meet the ongoing needs of the institution. Education, Experience, and Licenses Two plus years of related IT experience and/or training; or an equivalent combination of education and experience. Valid Driver's License and the ability to meet insurance requirements for driving university provided vehicles. Knowledge, Skills, and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate the following characteristics: promptness, dependability, self-motivating, good judgement, common sense, and adaptability. Demonstrate the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Demonstrate the ability to define problems, collect data, establish facts, and draw valid conclusions. Demonstrate the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Demonstrate the ability to identify/capture requirements for projects and issues as they are defined. Demonstrate the ability to design, develop, test, and implement systems securely. Demonstrate the ability to document and implement large-scale projects and solutions. Demonstrate the ability to display articulate communication skills as well as strong collaborative, teamwork-driven tendencies to effectively address projects and issues. Demonstrate the ability to work in a team with a variety of people (students, faculty, staff, administrators, vendors, and members of the general public) while keeping a positive attitude. Demonstrate the ability to use computers for data entry. Demonstrate the ability to use small office equipment, including copy machines or multi-line telephone systems. Demonstrate the ability to use or repair small/light equipment, such as power tools. Demonstrate the ability to repair, develop, or install computer/network hardware. Demonstrate excellent problem solving and troubleshooting skills. Demonstrate the ability to work different shifts as needed. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel (including the use of a computer keyboard); and talk or hear (including the use of a telephone). The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate. NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

Description: Reports to Director of Technology Department Technology - Institutional Administration FLSA Status Hourly, Non-Exempt JOB PURPOSE To ensure the MBTS information technology systems allow the faculty, staff, and students the best possible experience when performing their necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service. ESSENTIAL FUNCTIONS To maintain an excellent level of customer service across all user groups Provide Tier I technical support and troubleshooting Phone support Remote support In person support Provide Coverage for the Service Desk office space Classroom technology support Airtame and Airtame Hub Devices Projector/TV connections iPad w/ attendance software User account management New account creation Password resets Network connectivity troubleshooting Able to work effectively with the Windows Operating systems Able to work effectively with Mac OS Phone system administration and troubleshooting Cell phone support and troubleshooting Provide basic end user troubleshooting for campus software and systems QUALIFICATIONS / REQUIREMENTS Qualifications include: Christian with high integrity, actively pursuing a relationship with God Minimum of one (1) year experience in the field Certifications in related fields will be given consideration Proficient in Windows Operating systems, including Windows 10 and 11 Experienced with iPad and MacBook Outstanding knowledge of Active Directory users and computer operations Must exhibit advanced technical troubleshooting skills Experience in Academic systems, CAMS enterprise SIS and Canvas, strongly preferred Must be a self-starter, able to work independently as well as in a team atmosphere Positive Attitude Desire and willingness to learn Able to prioritize and maintain multiple job requests Must be able to pass background screening, including driving record Eligible to work in the United States WORKING CONDITIONS Maximum 10 hours/week Shared office environment Office Hours - Monday - Friday, 8 am to 4:30 pm PHYSICAL REQUIREMENTS Frequently required to sit or stand for periods of time at desk or computer station Occasionally required to stand, walk, and reach with hands and arms. Able lift and/or move up to 25 pounds. Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Midwestern Baptist Theological Seminary is an Equal Opportunity Employer Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation Requirements:

The individual employed in this role is responsible for managing information technology for both students and instructors involved in UMSL's academic and professional skills programs. Key responsibilities include: * Providing support for instructors and students, both in-person and in virtual learning environments, including remote synchronous learning (via video technology) and asynchronous learning in the Cloud. * Troubleshooting and responding to immediate technical or customer service issues, which may involve visiting locations to provide real-time 1st and 2nd tier support for computer or audiovisual equipment. * For synchronous professional skills programs, setting up and maintaining computing environments for student use, uploading student files to OneDrive, and creating links to class student data files through SharePoint. Additionally, providing desktop support as needed for in-person courses. * Ensuring students have access to the learning management system and required course materials. * Assisting with building, maintaining, and deploying computing environments with various software necessary for teaching and learning. * Providing support for issuing digital badges and credentials. * Maintaining academic and departmental subscriptions to software and Microsoft Azure cloud tools. * Managing the internal team intranet (in SharePoint Online/Teams). Shift 7a-4p M-F Minimum Qualifications A Bachelor's degree or an equivalent combination of education and experience and 2+ years work experience from which comparable knowledge and skills can be acquired is necessary. Preferred Qualifications * Excellent communication skills (written and verbal). * Excellent organizational skills and the ability to handle multiple priorities. * Excellent customer service skills, including working with students, faculty, and staff. * Experience working with IT within an educational environment. * Curiosity and willingness to adapt to changes and innovations in IT. * Experience in Cloud, virtual desktops, or Software as a Service (SaaS). * Experience with PowerShell, PowerAutomate, or similar, scripting for computer management activities. * Experience with Microsoft InTune * Experience with Sassafras Keyserver, TeamDynamix * Experience with Apporto, Virtual desktops as a service (DaaS) * Experience supporting and troubleshooting audiovisual systems * Familiarity with systems analysis procedures and techniques Anticipated Hiring Range Salary Range: $52,915 - 68,161 Annual Grade: GGS-9E University Title: Software Support Analyst - Specialist Internal applicants can determine their University title by accessing the Talent Profile tile in my HR. Application Materials * Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. * Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: **************************************************** * Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email ******************* . If you are experiencing technical problems, please email **************************. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at ***************. Apply for Job * Explore Jobs * Sign In * New User

Scheduled Hours40Under moderate supervision, the IT Communication Infrastructure Technician II will be a member of a team that is responsible for deployment and maintenance of the University's voice and data telecommunications cable infrastructure that supports the wired and wireless networks, the University CATV plant, and cellular & public safety distributed antenna systems. They will generally assist other technicians in performing day to day operational work & projects performing technical tasks and troubleshooting issues.Job Description Primary Duties & Responsibilities: Under Moderate Supervision Installs, troubleshoots, & maintains the infrastructure for the supported services consisting of VOIP Telephony, audio code connections to legacy telephony devices, emergency phone support, CATV plant, fire alarm communications network, cellular distributed antenna system (DAS), public safety distributed antenna systems (E-DAS), underground telecommunication cable location identification and marking, and infrastructure disconnects. Performs troubleshooting & installation of fiber optic terminations & fusion splicing, including testing verifications for Loss Length (Tier-1) & OTDR traces (Tier2), installs & diagnoses complex problems on fiber optic pathways, and coordinates & installs low voltage cables, activations, & repairs. Performs certifying test results for copper & fiber optic infrastructure. Maintains the Arc GIS Database infrastructure records for GPS locations of newly installed & legacy communication cable plant. Works to resolve assigned trouble tickets & work orders while maintaining SLE deadlines. Performs telecommunication Room (TR) upkeep & maintenance. Supports IT project work. Provide 24x7x365 response for incidents and alerts. Assists Communication Infrastructure Technician to develop, maintain, and provides infrastructure documentation, including internal departmental database records, infrastructure audits, LCM efforts, & preventive maintenance. Installs low voltage wiring, adhering to the technical specifications of the University's low voltage structured wiring standards. Keeps up to date with latest IT technologies through training on topics from the primary duties and responsibilities; focusing on low voltage cabling infrastructure & connectivity, fiber optic termination & splicing procedures, and certifying testing practices. Attends, schedules, and/or facilitates meetings related to job duties. Fill in for teammates, respond to emergencies when needed. Perform other duties as assigned. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications Education: Associate degree or combination of education and experience may substitute for minimum education. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Relevant Experience (3 Years) Skills: Not Applicable Driver's License: A Class E (MO) or Class D (IL) license and a good driving record are required for this position.More About This Job Preferred Qualifications Participation in a infrastructure low voltage certificate program from an accredited technical school. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: Certified Cabling & Infrastructure Technician (CIT) - Custom Electronic Design & Installation Association (CEDIA) Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Analytical Thinking, Client Counseling, Client Facing, Communication, Documentations, Group Problem Solving, IT Standards, Network Infrastructures, Professional Etiquette, Project Coordination, Service Level Agreement (SLA), Software Knowledge, Strategic Planning, Structured Cabling Systems, Technical Knowledge, Technical Solutions, Technical Support, Troubleshooting, Trouble TicketingGradeG10-HSalary Range$25.47 - $39.49 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Scheduled Hours 40 Under moderate supervision, the IT Communication Infrastructure Technician II will be a member of a team that is responsible for deployment and maintenance of the University's voice and data telecommunications cable infrastructure that supports the wired and wireless networks, the University CATV plant, and cellular & public safety distributed antenna systems. They will generally assist other technicians in performing day to day operational work & projects performing technical tasks and troubleshooting issues. Job Description Primary Duties & Responsibilities: Under Moderate Supervision * Installs, troubleshoots, & maintains the infrastructure for the supported services consisting of VOIP Telephony, audio code connections to legacy telephony devices, emergency phone support, CATV plant, fire alarm communications network, cellular distributed antenna system (DAS), public safety distributed antenna systems (E-DAS), underground telecommunication cable location identification and marking, and infrastructure disconnects. * Performs troubleshooting & installation of fiber optic terminations & fusion splicing, including testing verifications for Loss Length (Tier-1) & OTDR traces (Tier2), installs & diagnoses complex problems on fiber optic pathways, and coordinates & installs low voltage cables, activations, & repairs. * Performs certifying test results for copper & fiber optic infrastructure. * Maintains the Arc GIS Database infrastructure records for GPS locations of newly installed & legacy communication cable plant. * Works to resolve assigned trouble tickets & work orders while maintaining SLE deadlines. * Performs telecommunication Room (TR) upkeep & maintenance. * Supports IT project work. * Provide 24x7x365 response for incidents and alerts. Assists Communication Infrastructure Technician to develop, maintain, and provides infrastructure documentation, including internal departmental database records, infrastructure audits, LCM efforts, & preventive maintenance. Installs low voltage wiring, adhering to the technical specifications of the University's low voltage structured wiring standards. Keeps up to date with latest IT technologies through training on topics from the primary duties and responsibilities; focusing on low voltage cabling infrastructure & connectivity, fiber optic termination & splicing procedures, and certifying testing practices. Attends, schedules, and/or facilitates meetings related to job duties. Fill in for teammates, respond to emergencies when needed. Perform other duties as assigned. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: Associate degree or combination of education and experience may substitute for minimum education. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Relevant Experience (3 Years) Skills: Not Applicable Driver's License: A Class E (MO) or Class D (IL) license and a good driving record are required for this position. More About This Job Preferred Qualifications * Participation in a infrastructure low voltage certificate program from an accredited technical school. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: Certified Cabling & Infrastructure Technician (CIT) - Custom Electronic Design & Installation Association (CEDIA) Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Analytical Thinking, Client Counseling, Client Facing, Communication, Documentations, Group Problem Solving, IT Standards, Network Infrastructures, Professional Etiquette, Project Coordination, Service Level Agreement (SLA), Software Knowledge, Strategic Planning, Structured Cabling Systems, Technical Knowledge, Technical Solutions, Technical Support, Troubleshooting, Trouble Ticketing Grade G10-H Salary Range $25.47 - $39.49 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

The primary responsibilities of this position include advising students and families with financial aid options and processing federal, state and institutional financial aid applications in accordance with federal, state and college regulations. The position is student-oriented, requiring some overtime at the beginning and ending of enrollment periods. This is a full-time, FLSA non-exempt position with all benefits including membership in the Public Education Employee Retirement System of Missouri (PEERS). All candidates must submit a completed online application at our website: ************************** A cover letter, resume/curriculum vitae, transcripts, and any other relevant documents should be uploaded with the application. Review of applications will begin immediately. Qualifications Qualified candidates must have a Bachelor's Degree or commensurate experience. The preferred candidate will possess knowledge of federal and state student financial aid programs (however training will be provided). This position requires excellent verbal, written, and interpersonal communication skills, organizational skills, problem-solving skills, and critical thinking skills. Additionally, the ideal candidate must be detail-oriented, have the ability to multi-task and work under pressure, maintain confidentiality, maintain accurate and complete records, and meet deadlines, complete projects accurately and on a timely basis, present a professional image in all telephone and personal contacts, and must have computer skills. Some travel to MACC's off-campus locations is required as well as attending periodic training conferences. Job Responsibilities * Advise and assist students with financial aid applications and other issues and concerns as they arise. Financial aid programs include, but are not limited to: Federal Pell Grant, Federal Student Loans, Missouri A+ Scholarship, Access Missouri Grant, MACC scholarships, etc. * Coordinate and award financial aid programs to eligible recipients by applying knowledge of federal regulations, institutional policies and procedures, and professional judgement. * Review financial aid applications, inform students of missing information (i.e. academic transcripts, tax documents, etc); correspond with students if they are not eligible for financial aid programs and assist them to resolve issues, when possible; review enrollment and degree audits to determine course eligibility for financial aid programs. * Collect, inspect, and process documentation required for "Verification" of a student's financial aid application (FAFSA) in accordance with federal regulations and IRS publications. * Calculate financial aid program eligibility and enter awards into various computer systems. * Conduct college planning/financial aid informational presentations to special groups, when needed. * Refer students to proper personnel for special services. * Collaborate with academic advisors and other Student Affairs staff concerning admissions, student enrollment, and other various services, as needed. * Collaborate with LARC staff to promote tutoring services. * Discuss tuition rates, payment deadlines, payment plan options, late registration fee, and refund policy. * Discuss withdraw procedures and consequences to various aid programs, Satisfactory Academic Progress guidelines, and Return of Title IV aid policy. * Assist instructors with class presentations involving financial aid and financial literacy topics. * Assist in the management of due dates for various federal and state reports, surveys, etc. * Computer data entry and other related duties as assigned. * Perform other duties as assigned.

Technology SUMMARY: The Technology Specialist serves as a frontline support member of the Technology Department, providing on-site assistance to students, staff, and administrators. This role combines traditional technical support responsibilities with a specialization in digital media technologies to enhance instructional practices and district communication. Required Skills and Experience: To perform this job successfully, an individual must be able to perform each essential duty and carry out assigned responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Provide on-site technology support to students, teachers, and administrators across school buildings to proactively and reactively resolve day-to-day technology issues. Respond to help desk work orders in a timely, professional manner. Troubleshoot and repair hardware Diagnose and resolve network connectivity issues and assist with basic network troubleshooting tasks. Configure and deploy devices following district domain and network standards. Provide technical guidance and training to staff and students to support instructional goals and classroom device use. Strong problem-solving, communication, and customer service skills. Ability to work independently, manage priorities, and communicate effectively with non-technical users. This position reports to the Director of Technology Additional Expectations: Ability to lift, move, and install technology equipment as needed. Must exhibit reliable attendance and the ability to support after-hours events on occasion. May oversee or coordinate with vendors or contractors during equipment installation or repairs. Perform other related duties as assigned. EDUCATION/TRAINING: High school education and graduation diploma LANGUAGE SKILLS: Ability to read, analyze, and interpret technical manuals, reference books, and policy/procedural guides. Ability to use the English language to communicate effectively, both orally and in writing. CERTIFICATION and LICENSES: Valid Missouri Driver's license required since employees must provide their own transportation to and from work and to various in-district job sites. TERMS OF EMPLOYMENT Twelve-month employee Eligible for sick and vacation days upon hire as set by Jennings School District board policy. Attachment(s): Technology Specialist 25-26.pdf

This opportunity is with a multibillion $ Global giant based in United States, Canada & Mexico, with 16 different delivery centers and Regional offices in North America & more than 300,000 people working worldwide.This job gives you an opportunity to work with an organization which has been consistently in the top 5 best employers in US & Europe.We are sure that you wouldn't let this opportunity go by! Sounds interesting? Read on further to understand the role Job Description This Level 3 Technician position is a 1st shift support position (nominally 8:00AM - 4:30PM, Monday-Friday) which requires a blended skillset of intermediate to advanced technical skills to support end-user services (client hardware, applications and printer support), vendor management as well as network and server infrastructure environments. Strong interpersonal and troubleshooting skills along with the ability to work independently and follow established processes are required to be successful in this role. Some amount of flex time and/or overtime may be required to provide support for weekend activities, emergency call-outs and project activities during non-production times. · Strong troubleshooting capabilities are required to provide client hardware support in a predominantly Windows OS environment. Types of hardware supported include, but are not limited to; laptops, desktops, monitors, printers (Canon multi-function, HP laser, Lexmark dot matrix and Zebra label printers) phones (Cisco IP desk phones and smartphones), tablets (iOS and Windows), scanners and handheld 2-way radios. · Responsible for ticket queue management for incident resolution/fulfillment, coordination of local and regional hardware installs, change management and routine preventative maintenance tasks. · Supports server and network infrastructure to include; CISCO switches, routers, Windows servers (both physical and virtual), NAS devices, UPS, HVAC and associated monitoring services. · Strong knowledge of VMWare, Windows Server 2016, CISCO network hardware, TCP/IP, DNS, DHCP and network folder security is required. · Configures and installs Cisco network switches and routers to support LAN and WAN communication needs. Strong troubleshooting capabilities in this area are required. · Designs, installs and configures multiple Windows Server Platforms to meet Regional IS and local Manufacturing strategic directions. Strong troubleshooting capabilities in this area are required. Candidate will be required to have knowledge in installation and configuration of LAN/WAN Cabling (copper, fiber), telecommunications (PBX, Voice Gateways, Cisco Call Manager) and Video Conferencing (install and setup multi-point videoconference equipment Qualifications Level 3 MTM Support Specialist Additional Information Axius Technologies is a leading multimillion $ Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The Company which was set up in 2007, to help the nascent IT industry overcome its human resources challenges, has today grown to be amongst world's leading talent development organization. We help IT consulting services organizations and end user organizations in identifying niche skilled IT resources on contract and full time basis. Axius has delivered top notch talent throughout North America, CALA, EMEA and APAC & we are proud to be have been featured in FORBES MAGAZINE as one of the leading IT recruitment organizations in North America

This opportunity is with a multibillion $ Global giant based in United States, Canada & Mexico, with 16 different delivery centers and Regional offices in North America & more than 300,000 people working worldwide.This job gives you an opportunity to work with an organization which has been consistently in the top 5 best employers in US & Europe.We are sure that you wouldn't let this opportunity go by! Sounds interesting? Read on further to understand the role Job Description This Level 3 Technician position is a 1st shift support position (nominally 8:00AM - 4:30PM, Monday-Friday) which requires a blended skillset of intermediate to advanced technical skills to support end-user services (client hardware, applications and printer support), vendor management as well as network and server infrastructure environments. Strong interpersonal and troubleshooting skills along with the ability to work independently and follow established processes are required to be successful in this role. Some amount of flex time and/or overtime may be required to provide support for weekend activities, emergency call-outs and project activities during non-production times. · Strong troubleshooting capabilities are required to provide client hardware support in a predominantly Windows OS environment. Types of hardware supported include, but are not limited to; laptops, desktops, monitors, printers (Canon multi-function, HP laser, Lexmark dot matrix and Zebra label printers) phones (Cisco IP desk phones and smartphones), tablets (iOS and Windows), scanners and handheld 2-way radios. · Responsible for ticket queue management for incident resolution/fulfillment, coordination of local and regional hardware installs, change management and routine preventative maintenance tasks. · Supports server and network infrastructure to include; CISCO switches, routers, Windows servers (both physical and virtual), NAS devices, UPS, HVAC and associated monitoring services. · Strong knowledge of VMWare, Windows Server 2016, CISCO network hardware, TCP/IP, DNS, DHCP and network folder security is required. · Configures and installs Cisco network switches and routers to support LAN and WAN communication needs. Strong troubleshooting capabilities in this area are required. · Designs, installs and configures multiple Windows Server Platforms to meet Regional IS and local Manufacturing strategic directions. Strong troubleshooting capabilities in this area are required. Candidate will be required to have knowledge in installation and configuration of LAN/WAN Cabling (copper, fiber), telecommunications (PBX, Voice Gateways, Cisco Call Manager) and Video Conferencing (install and setup multi-point videoconference equipment Qualifications Level 3 MTM Support Specialist Additional Information Axius Technologies is a leading multimillion $ Global Talent Development Corporation, building skilled manpower pool for global industry requirements. The Company which was set up in 2007, to help the nascent IT industry overcome its human resources challenges, has today grown to be amongst world's leading talent development organization. We help IT consulting services organizations and end user organizations in identifying niche skilled IT resources on contract and full time basis. Axius has delivered top notch talent throughout North America, CALA, EMEA and APAC & we are proud to be have been featured in FORBES MAGAZINE as one of the leading IT recruitment organizations in North America

On-Site, Monday - Friday, 8:00 a.m. - 5:00 p.m. Salary starts at $50,000 State Tech is known as the Employers' Choice. Why? Because our graduates earn high paying jobs that are in demand. A huge reason for that success is because of our dedicated faculty and staff. Become a part of the #1 two-year college in the country and shape the workforce of tomorrow. At State Tech we want to be known as both the Employers' Choice, but equally as important we want to be known as the Employee's Choice! To learn more about State Tech visit our website at ************************* State Technical College of Missouri's IT Department is looking to add a new skilled and highly motivated technician to the team. This individual will serve as a skilled end-user support representative, technology installer, localized classroom/conference room technology expert, and tier 2 systems support specialist. You will report to the Director of Information Technology and help lead the charge on existing and upcoming projects as they relate to the installation and maintenance of all systems supported by IT. Apply today at ***************************************** Minimum Qualifications 5 years of work experience as it directly relates to the position Experience working with and troubleshooting computer equipment issues in a networked environment; some experience with troubleshooting network issues Experience with using various software deployment methods including deployment tools, scripts and batch files Experience with video and sound equipment including projectors and racked AV equipment Excellent interpersonal skills with a focus on customer service Ability to work collaboratively in a team environment and on independent projects Ability to use creative and out-of-the box thinking as well as standard industry methods for providing technical support Must be able to lift and carry or otherwise move up to 70 pounds regularly/occasionally Must be able to ascend and descend ladders, scaffolds, stairs and work in confined spaces and in proximity to loud equipment. Must be able to operate test equipment, machinery and AV equipment; use power tools; lift heavy loads up to 50 lbs.; work at heights using ladders and scaffolding; and drive a motor vehicle. Preferred Qualifications Previous experience working in technology support in education or higher education strongly preferred Essential Job Duties Maintain the hardware and software throughout the College including installation, configuration, and repairs of technology equipment Provide technical support for classrooms, conference rooms, offices, labs, eateries, and any other spaces controlled by the College Train users including students, staff, and faculty, on the proper use of hardware and software Install and configure computer hardware and peripheral equipment, including but not limited to, monitors, keyboards, printers, laptops and other mobile devices in all College spaces as assigned Perform routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers; network cabling and connected networked devices Troubleshoot and assist with repairing network-connected, device-related issues such as LAN and WLAN connectivity and equipment connectivity (computers, access points, servers, printers, telephones) Install and configure computer software, including but not limited to, operating systems and applications such as Windows, Mac OS, and MS Office suite; various email applications, third-party applications used in teaching and administrative environments, and all other software controlled/deployed by IT Run/terminate network and other cabling in walls, ceilings, crawlspaces, and other areas as assigned Coordinate/escalate technology issues with the IT Help Desk, Network Services, and other IT departments Provide occasional IT/AV support at evening and weekend high-profile events and meetings Help maintain inventory control for all computers and computer-related equipment Other duties as assigned State Technical College of Missouri is an Equal Opportunity, Equal Employment Opportunity organization and does not discriminate against any protected class in our educational programs, activities, or employment opportunity. Please see our complete Non-Discrimination Policy.

Job DescriptionDescription: The Support Network Administrator will ensure reliable and effective data and network infrastructure services through installation, monitoring, maintenance, support, and optimization of all server and network hardware and software. The Support Network Administrator will analyze and resolve high-level network hardware and software problems in a timely and accurate fashion. Responsible for gathering requirements, design solutions, and planning and executing implementations using best practices and standards. The Support Network Administrator has the expertise to enhance the existing network design, implement additional network elements and provide ongoing support and maintenance, including all analysis tools and monitoring. Duties and Responsibilities Comprehensive knowledge and experience in Cisco Call Manager (CUCM/Unity). Experience in IP & VoIP networking, data communications and systems engineering with an understanding and experience dealing with multi-service IP networks, data network strategies, multi-vendor equipment and network protocols. Extensive knowledge and experience understanding industry best practices on network architecture and engineering experience in a robust network, product/service and system design, security, and implementation strategies. Effectively diagnose and troubleshoot high-level computer malfunction relating to faulty hardware, software, server and/or network. Implement, maintain and oversee converged Voice, Video and Data networks. Communicate effectively regarding maintenance of networked technologies. Implement quality control procedures to improve uptime of network and server devices. Manage Cisco Call Manager, Unity and Emergency Responder Servers and applications. Coordinate with the other teams to establish and maintain network systems. Coordinate with network team and other teams to design and implement automated deployment and maintenance technologies. Provide network support, including installation of network hardware, software, systems documentation, and training. Lead special technology projects as required. Research, develop, and implement new technologies and best practices. All other duties as assigned. Perform other duties as assigned. Requirements: Required Skills and Abilities Preferred CCNA Certification Experience with Cisco Unified Communication Manager Detailed knowledge of networking technologies and components Cisco and Cisco Meraki experience preferred Knowledge of PowerShell or other scripting languages Experience using automated deployment and maintenance technologies Familiarity with load balancers Strong written, verbal and collaboration skills. Excellent verbal and written communication skills. Excellent interpersonal and negotiation skills. Excellent time management skills with a proven ability to meet deadlines. Strong organizational, communication, and interpersonal skills. Excellent organizational skills and ability to manage multiple tasks and competing demands. Ability to work in a fast-paced, demanding environment. Strong attention to detail, good common sense including excellent judgement and decision-making capabilities. Physical Requirements Extended viewing of computer screen. Sitting for extended periods of time. Normal office environment with little exposure to excessive noise and temperature changes. Education and Experience High school diploma or equivalent. (Associate's degree preferred) 5+ years of experience as a Network Administrator. 3+ years of Desktop Support experience. (preferred) Helpdesk/Ticketing systems. Preferred CCNA Certification.

Elementary Summer Jumpstart Tech/Library Support JobID: 2512 Support Staff - Building/Library Media Assistant Additional Information: Show/Hide Elementary Summer Jumpstart Technology/Library Support Dates: July 6 - July 31, Monday-Friday, 9am - 3pm Serving students in grades Kdg - 5th during summer programming. Pay Rate: $26 per hour Summer school is paid for a 7-hour day. There will be additional planning/professional learning time before the start of and during summer school not to exceed 12 hours. Internal applicants do not need to upload supplemental materials. Kirkwood School District is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, age, disability, or sex, including pregnancy, sexual orientation, and gender identity and other characteristics protected by law. This information is subject to change.

Job Title: Technician- Behavior Support Special Education Department: Special Education Pay Grade: H191 FLSA Status: Non-Exempt Reports to: Assistant Director III - Special Services GENERAL PURPOSE Responsible for providing support to the instructional program with specific responsibility for assisting students in reaching targeted behavior goals and social competencies; assisting in the instruction of individual or small groups of students in a variety of subject areas; and monitoring and reporting student behavior and performance. ESSENTIAL JOB FUNCTIONS Assists in the discovery, design, and implementation of effective behavior interventions. Assist assigned instructional staff in improving student's learning skills, self-care, and/or social development providing learning concepts and materials. Attend meetings, workshops, conferences, trainings, etc. receiving and/or conveying information. Communicate with teachers regarding assigned students' progress participating in needs assessments and/or assisting in evaluating progress. Document observations of student performance in behavioral, academic and school activities providing written records and/or complying with mandated requirements. Guide students in personal interactions and/or specific student issues developing interpersonal skills and successful problem solving strategies. Maintain a variety of manual and electronic instructional files and records providing written reference and meeting mandated requirements. Monitor students' performance, under the direction of school psychologist or autism consultant providing feedback to students, teachers and/or others involved in the provision of services in accordance with IEPs. Report health and safety issues to instructional personnel, administrative personnel and/or appropriate agencies maintaining students' personal safety, a positive learning environment and complying with regulatory requirements and established guidelines. Support students in a variety of educational environments providing a safe and positive learning environment. Perform other related duties as required/assigned. QUALIFICATIONS AND REQUIREMENTS Education and Experience Requires DESE Substitute Certification. Previous job related experience preferred. Certificates, Licenses and Other Special Requirements Must obtain and maintain Missouri Substitute Teaching Certificate. Must have a CPR and First Aid Certification. Must pass a Criminal Background Clearance, the results of which must be satisfactory to the District, required. Possession of a valid Driver's License, with evidence of insurability. Knowledge, Skills, and Abilities Knowledge of basic math, including calculations using fractions, percentages, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and analyze situations to define issues, draw conclusions and create action plans. Knowledge based competencies required to satisfactorily perform the functions of the job include: child guidance principles and practices, especially as they relate to students with learning disabilities; instructional materials and techniques used in Special Education; safe practices in classroom and other activities; correct English usage, grammar, spelling, punctuation and vocabulary; reading and writing communication skills; and record keeping techniques. Skill to perform multiple, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions. Skill based competencies required to perform the functions of the job, including operating standard office equipment including using pertinent software applications; and preparing and maintaining accurate records. Ability to perform Crisis Prevention Institute physical dis-engagement skills and holds keeping students and adults safe. Ability to read technical information and compose a variety of documents. Ability to work with a significant diversity of individuals and/or groups. Ability to collaborate and communicate effectively. Ability to apply critical thinking/problem solving to improve work processes. Ability to adhere to safety practices; meet deadlines and schedules; work under time constraints; and communicate with diverse groups. Working Conditions and Physical Requirements Work environment is primarily inside, where the noise and temperature levels are moderate. The work is medium work that requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Must possess the ability to perceive the nature of sounds, make rational decisions through sound logic and deductive processes, express or exchange ideas by the spoken word, substantial movements (motions) with the hands, wrists, and/or fingers, and discern letters or numbers at a given distance. Additionally, the following physical abilities are required: balancing, climbing, crawling, crouching, feeling, grasping, handling, hearing, kneeling, manual dexterity, mental acuity, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity and walking.

Technology/Computer Technician Additional Information: Show/Hide Desktop Technician Deadline for applications: Until Filled SUGGESTED TRAINING AND EXPERIENCE Graduation from a two-year college or technical school and one year experience; or equivalent combination of training and experience. Salary: Base Salary is $17.42 per hour with consideration given for experience Benefits Offered Include: Health, Dental, and Vision Insurance; District sponsored HSA Contribution; voluntary benefits; District sponsored Life Insurance; Paid Time Off; and enrollment in 403b/457 retirement plans SUMMARY: The Technology Desktop Technician I performs skilled repair and maintenance of all technology- related equipment, as well as technical support for all technology-related systems. Employee provides technical support to users including, but not limited to: technical advice on equipment setup and operation, general troubleshooting, and software installation. Employee reads and interprets schematics, wiring diagrams, and repair manuals to provide required technical support. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned. * Repairs, maintains, and upgrades technology-related equipment. * Reads and interprets schematics, wiring diagrams, and manuals. * Operates standard and specialized electronics devices in testing and troubleshooting computers and other technology-related equipment. * Maintains an inventory of electronic components needed to make timely repairs. * Uses a work-order tracking system for routine repair and maintenance of equipment. Refers complex problems to higher level technical support. * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. KNOWLEDGE, SKILLS AND ABILITIES * General knowledge of computers and related technology devices. * General knowledge of electronics devices. * Familiarity with the operation and uses of standard test equipment. * Ability to systematically troubleshoot standard electronics devices. * Customer service based personality and ability to listen and respond to technical issues. * Ability to communicate effectively with users. Reports to: Director of Technology Interested Applicants should: Complete an application through Frontline; Submit a letter of interest, resume, and three (3) current letters of recommendation with the application The Pleasant Hill R-III School District is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, ancestry, disability or age.

Technology/Computer Technician The Pleasant Hill School District is currently seeking applicants for the position of: Two (2) Student Part-Time Desktop Technicians Description: The student part-time Desktop Technician position provides repair and maintenance of all technoloy and related equipment, as well as, technical support for all technology and related systems within the Pleasant Hill R-III School District. Qualifications: High School Senior at Pleasant Hill High School Term of Position: 29 hours per week Rate of Pay: The position starts at $14.86/hour The successful candidate will: meet the requirements for work release. be able to accept feedback from members of the staff. work collaboratively with other members of the staff. have an ability to be organized and pay attention to details. be able to bend, climb and lift up to 50 pounds. have the ability to drive and reliable transportation for in-district travel. Deadline for Applications: Until filled Interested applicants should: Complete an application through Frontline on the district website. Submit a letter of interest, resume, and three (3) current letters of recommendation. The Pleasant Hill R-III School District is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, ancestry, disability or age.