Medical Records Clerk jobs at St. David's HealthCare - 622 jobs

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit ***************** . **Job Summary:** This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **Essential Functions:** + Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. + Date stamps all requests and highlights pertinent data to facilitate processing. + Validates requests and authorizations for release of medical information according to established procedures. + Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. + Maintain equipment in excellent operating condition (inside and out). + Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. + May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. + Maintains a neat, clean, and professional personal appearance and observes the dress code established. + Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. + Maintains working knowledge of the existing state laws and fee structure + Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs + Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. + Maintains confidentiality, security and standards of ethics with all information. + Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. **Qualifications:** + High School Diploma (GED) required + A minimum of 2 years prior experience in a medical records department or like setting preferred + Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required + Excellent organizational skills are a must + Must be able to type 50 wpm + Must be able to use fax, copier, scanning machine + Must be willing to learn new equipment and processes quickly. + Must be self-motivated, a team player + Must have proven customer satisfaction skills + Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit ***************** . **Job Summary:** This position is responsible for processing all release of information (ROI) requests in a timely, efficient and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations. This role also provides support to team members and management by serving as a subject matter expert, trainer, and escalation point. The Lead plays a key role in ensuring high-quality output and operational consistency by mentoring colleagues, assisting with work assignments, and monitoring quality and productivity metrics. **Essential Functions: ** + Processes ROIrequests,fromfacilitiestimely, accurately andin accordance withestablished procedures and quality standards. + Validates requests and authorizationsfor medical record releases basedon companypolicy and legal guidelines. + Performs quality checks to ensure accuracy, confidentiality, andcorrect billing of all releasedrecords. + Maintains equipment in excellent workingcondition. + Delivers outstanding customer service by being attentive, respectful,and responsive to client needs,proactivelyidentifyingand resolvingconcerns. + Maintains a clean, professional appearance andcomplies withthe company dress code. + Maintainsup-to-dateknowledge ofapplicablestate laws and fee structures. + Works within assigned scope andisflexible in acceptingadditionalassignments oraccountcoverage during backlogs. + Complies withclient site policies and procedures, including HIPAA, state and federal regulations, and labor laws. + Handles confidential information with integrity and professionalism while ensuring efficient,accuraterecord release. + Provides onboarding and training for new employees. + Supports customer service by managing escalations and resolving issues. + Communicateregularly with supervisors and managersregardingquality, client concerns, or system issues. + Assistswith administrative tasks such as queue management and work assignments. + Producereports and metrics asrequested. **Qualifications: ** + Highschool diploma or GEDrequired + Minimum of 3 years' ROI fulfillment experience with Sharecare HDS or 4 years of external ROI experiencerequired + Advanced knowledge of multiple EMR platforms and ROI request types + Strong organizational and multitasking skills essential + Proficiencyin Microsoft Office applications + Strong documentation, communication, and customer service skills + Demonstrated ability to manage time effectively and meet task deadlines + Willingness to learn programsand processesquickly + Self-motivated, dependable, and able to work independently or as part of a team + Proven ability tomaintainproductivity,utilizationand quality performance standards + Strong interpersonal and problem-solving skills + Serve as the Subject Matter Expert (SME) for assigned customer accounts,demonstratingstrong skills in documentation, communication, and organization + Demonstratesstrong leadership abilities + Ability toassistwithonboarding and training of new employees + Ability tomonitorproduction,utilization, and quality of employees + Ability toassistwith adhering to customer SLAs including, turnaround time (TAT) **Physical Requirements: ** + Ability to sit or stand for extended periods + Physical capacityto lift and carry up to 25lbs + Manual dexterityis sufficientforlong periodsoftyping, writing, and handling documents + Visual acuityto read documentsanduse acomputermonitor + Clear speaking and hearing ability for communication + AdequateHand-eye coordination and sensoryabilities for job-related tasks **Information Governance Accountabilities: ** + Understand the organization's information governance program and the role's responsibilities + Participate in required education and compliance training **HIPPA/ Compliance:** ** ** + Maintain the confidentiality of patient and client information + Comply with HIPAA standards and all relevant corporate integrity and security obligations + Report any unethical, fraudulent, orillegal behavior + Maintain current HIPAA certification annually Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit ***************** . **Shifts: ** + **Day Shift:** **Wednesday-Monday 7a-3:30p EST** + **Evening Shift:** **Monday-Friday 3p-11:30p EST** **Job Summary:** This position is responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations. This role also provides support to team members and management by serving as a subject matter expert, trainer, and escalation point. The Lead plays a key role in ensuring high-quality output and operational consistency by mentoring colleagues, assisting with work assignments, and monitoring quality and productivity metrics. **Essential Functions: ** + Processes ROI requests from facilities timely, accurately, and in accordance with established procedures and quality standards. + Validates requests and authorizations for medical record releases based on company policy and legal guidelines. + Performs quality checks to ensure accuracy, confidentiality, and correct billing of all released records. + Maintains equipment in excellent working condition. + Delivers outstanding customer service by being attentive, respectful, and responsive to client needs proactively identifying and resolving concerns. + Maintains a clean, professional appearance and complies with the company dress code. + Maintains up-to-date knowledge of applicable state laws and fee structures. + Works within assigned scope and is flexible in accepting additional assignments or account coverage during backlogs. + Complies with client site policies and procedures, including HIPAA, state/federal regulations, and labor laws. + Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release. + Provides onboarding and training services for new employees. + Supports customer service by managing escalations and resolving issues. + Communicates regularly with supervisors and managers regarding quality, client concerns, or system issues. + Assists with administrative tasks such as queue management and work assignments. + Produce reports and metrics as requested. **Qualifications: ** + High School Diploma (GED) required; degree preferred + Minimum 3 years' ROI fulfillment experience with Sharecare HDS or 4 years of external ROI experience required + Advanced knowledge of multiple EMR platforms and ROI request types + Strong organizational and multitasking skills essential + Proficiency in Microsoft Office applications + Strong documentation, communication, and customer service skills + Demonstrated ability to manage time effectively and meet task deadlines + Willingness to learn programs and processes quickly + Self-motivated, dependable, and able to work independently or as part of a team + Proven ability to maintain productivity, utilization, and quality performance standards + Strong interpersonal and problem-solving skills + Serve as the Subject Matter Expert (SME) for assigned customer accounts, demonstrating strong skills in documentation, communication, and organization + Demonstrates strong leadership abilities + Ability to assist with onboarding and training of new employees + Ability to monitor production, utilization, and quality of employees + Ability to assist with adhering to customer SLAs, including turnaround time (TAT) **Physical Requirements: ** + Ability to sit or stand for extended periods + Physical ability to lift and carry up to 25 lbs. + Manual dexterity is sufficient for long periods typing, writing, and handling documents + Visual acuity to read documents and use a computer monitor + Clear speaking and hearing ability for communication + Adequate Hand-eye coordination and sensory abilities for job-related tasks **Information Governance Accountabilities: ** + Understand the organization's information governance program and the role's responsibilities + Participate in required education and compliance training **HIPPA/ Compliance: ** + Maintain the confidentiality of patient and client information + Comply with HIPAA standards and all relevant corporate integrity and security obligations + Report any unethical, fraudulent, or illegal behavior + Maintain current HIPAA certification annually Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Work Where You Matter! At St. Croix Hospice we guide patients and families through the end-of-life journey. Through compassionate care, we focus on our patient's quality of life, empowering them to make the most of their time with dignity, comfort and respect. If you are ready to be part of an extraordinary team of caregivers, then come work where you matter. Position Overview The Medical Records Clerk is responsible for compiling, processing, and maintaining patient health information in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the practice in a timely manner Essential Functions and Skills Convert paper records by scanning and uploading into EMR. Completes release of information requests including accessing patient's electronic records, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. Validates requests and authorizations for release of medical information according to established procedures. Performs quality checks on all work to assure accuracy of the release and confidentiality. Provides excellent customer service by being attentive and respectful; ensures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. Performs reviews of required paperwork checklists and communicates findings timely and accurately to branch leadership throughout the organization Collaborates with multiple departments within the organization to ensure proper authorization for release of records has been obtained. Maintains a clean and orderly work area, ensures that records and files are properly stored before leaving area. Works within scope of position and direction; willingly accepts assignments Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. Maintains confidentiality, security, and standards of ethics with all information. Performs other duties as assigned. Qualifications Requirements/Qualifications High School Diploma or equivalent Proficient with basic functions in Microsoft Outlook, Word, Adobe, and Excel. Proficient in accurately interpreting, applying, and communicating basic medical terminology in day-to-day tasks Demonstrated working knowledge of HIPPA privacy gained through training and/or experience in healthcare Ability to pass DHS background study Preferred One to two years of experience working with medical records preferred Physical Requirements The physical requirements described are representative of those that must be met to successfully perform the essential responsibilities of this position. Reasonable accommodation may be made. Prolonged periods sitting at a desk and working on a computer. Pushing/Pulling and Lifting/carrying up to 10 pounds. The hourly base range for this role is $24-28 annual base salary. An employee's actual annual salary will be based on but not limited to: geographic location, relevant education, applicable certifications, depth of experience, and special skillsets. The total compensation package for this position may also include the opportunity to participate in employee benefits including our medical/dental/vision/pet insurance, disability and life insurance, paid time off, and 401(k) retirement plans, subject to applicable plan terms, and/or eligibility for other compensation.

COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark' s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country. : HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates. POSITION: Onsite Medical Records Processing Specialist LOCATION: Temple, Texas Entry level job duties include but not limited to: JOB ROLE AND RESPONSIBILITIES: Complete all incoming ROI requests in a timely and efficient manner. This position must maintain 100% ROI Accuracy. This position must complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests. This position must keep all queues current. Validates requests and authorizes for release of PHI according to established procedures. Performs quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing. Maintains confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal. Complete legal affidavits and questions as needed. Regularly scan ROI request into chart. Abides by the ROI policy specific to both HealthMark and the client. This position must maintain a neat, clean, and professional personal appearance and observe the dress code established by the client. This position must maintain a clean and orderly work area. Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs. Maintain and update facility guide as needed. Provides excellent customer service by being attentive and respectful. Follows-through as promised. Proactive in identifying PT complaints with the ability to de-escalate as needed. Communicate effectively with customers. Achieve maximum customer satisfaction. Qualities that the candidate for this position should include: Fast learner Dependable Quick worker Team player Positive attitude Someone who strives to do more. Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

JOB TITLE: MEDICAL RECORDS CLERK DEPARTMENT: COLEMAN / WOMENS SERVICES / PEDIATRICS REPORTS TO: CLINIC MANAGER OES CODE: 29-2071.00 FLSA EXEMPTIONS STATUS: NON-EXEMPT Medical Records Clerks play an important supporting role to the staff and patients of Midland Community Healthcare Services. They are expected to provide excellent customer service while performing tasks such as compiling, processing, and maintaining medical records of the clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. They also process, maintain, compile, and report for health requirements and standards. JOB DUTIES Protect the security of medical records to ensure that confidentiality is maintained in accordance with legal and regulatory guidelines. Review records for completeness, accuracy, and compliance with regulations. Retrieve patient medical records for appointments, medical personnel, physician review, and audit review. Maintain charts for ease of use and understanding (clean/organize) before re-filing alphabetically. Ensure that all patient information is filed in the medical record in order to maintain complete patient records. Process and accept payment for patient record request for authorized persons, departments, facilities, or agencies. Participate in cross-training opportunities in order to help other front office and medical records areas. Pull charts for Rx and e-scripts requests and provide to clinical staff. Pull charts for abnormal lab results and provide to clinical staff. Maintain EMR message system and ensure that clinical staff has appropriate medical records needed. Distribute all mail, interoffice correspondence, and faxes to correct personnel within the clinic. Monitor printers for lab results, pull their corresponding medical records, and provide to clinical staff. Process requests for medical records needed from other facilities, ensure medical records are received. Retain records until the appropriate dates, then purge old records, deceased patient records, and destroy records past the retention date according to legal and regulatory guidelines. Update patient records as required. Send patient correspondence as required through clinic procedure. Maintain clinic office supplies through the proper procedure. Performs other duties as assigned by the Clinic Manager. SUPERVISORY RESPONSIBILITIES No Supervisory Responsibilities are included in this position. CRITICAL SKILLS AND ABILITIES Customer Service Oriented. Oral Comprehension, Expression, Recognition, and Clarity. Written Comprehension and Expression. Computer & Technology Skills - The ability to navigate and utilize Microsoft Office, and the ability to learn to navigate and utilize proprietary medical software packages. Time Management The ability to prioritize tasks in order to best serve the patient and the flow of the clinic. Cultural Competency the ability to deal with people of various cultures and social status, as well as outside entities QUALIFICATION REQUIREMENTS Must have a High School Diploma or G.E.D. 1-3 years of customer service experience preferred . 1-3 years of medical office experience preferred . No felony results on a criminal background screening. Drug Screen Test with a negative result. WORK ENVIRONMENT/CONDITIONS BBP Class III : This position does not include any exposure-prone duties. These employees will still receive basic personal protective equipment training, basic bloodborne pathogen standard training, and safety precautions. Employees in this class are still to be offered vaccinations provided by Midland Community Healthcare Services if wanted. Physical Demand : Ability to interact with patients and operate office equipment for patient services. Employees will need the ability to lift a minimum of 25 lbs, or more, independently as necessary. Vision abilities are required to read and verify patient information, to read information on medical records, and the read information on computer systems. Ability to pull, push, lift, and manipulate equipment and files. The ability to move freely about the front office and medical record areas in order to perform the job duties is required. In compliance with EEOC 29 CFR part 1630 , reasonable accommodations will be made for those employees with disabilities in order to assist them in performing the job duties and demands, provided it does not constitute undue hardship upon MCHS. _________________________________________ __________________ Employee Date

JOB TITLE: MEDICAL RECORDS CLERK DEPARTMENT: COLEMAN / WOMEN'S SERVICES / PEDIATRICS REPORTS TO: CLINIC MANAGER OES CODE: 29-2071.00 FLSA EXEMPTIONS STATUS: NON-EXEMPT Medical Records Clerks play an important supporting role to the staff and patients of Midland Community Healthcare Services. They are expected to provide excellent customer service while performing tasks such as compiling, processing, and maintaining medical records of the clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. They also process, maintain, compile, and report for health requirements and standards. JOB DUTIES * Protect the security of medical records to ensure that confidentiality is maintained in accordance with legal and regulatory guidelines. * Review records for completeness, accuracy, and compliance with regulations. * Retrieve patient medical records for appointments, medical personnel, physician review, and audit review. * Maintain charts for ease of use and understanding (clean/organize) before re-filing alphabetically. * Ensure that all patient information is filed in the medical record in order to maintain complete patient records. * Process and accept payment for patient record request for authorized persons, departments, facilities, or agencies. * Participate in cross-training opportunities in order to help other front office and medical records areas. * Pull charts for Rx and e-scripts requests and provide to clinical staff. * Pull charts for abnormal lab results and provide to clinical staff. * Maintain EMR message system and ensure that clinical staff has appropriate medical records needed. * Distribute all mail, interoffice correspondence, and faxes to correct personnel within the clinic. * Monitor printers for lab results, pull their corresponding medical records, and provide to clinical staff. * Process requests for medical records needed from other facilities, ensure medical records are received. * Retain records until the appropriate dates, then purge old records, deceased patient records, and destroy records past the retention date according to legal and regulatory guidelines. * Update patient records as required. * Send patient correspondence as required through clinic procedure. * Maintain clinic office supplies through the proper procedure. * Performs other duties as assigned by the Clinic Manager. SUPERVISORY RESPONSIBILITIES * No Supervisory Responsibilities are included in this position. CRITICAL SKILLS AND ABILITIES * Customer Service Oriented. * Oral Comprehension, Expression, Recognition, and Clarity. * Written Comprehension and Expression. * Computer & Technology Skills - The ability to navigate and utilize Microsoft Office, and the ability to learn to navigate and utilize proprietary medical software packages. * Time Management - The ability to prioritize tasks in order to best serve the patient and the flow of the clinic. * Cultural Competency - the ability to deal with people of various cultures and social status, as well as outside entities QUALIFICATION REQUIREMENTS * Must have a High School Diploma or G.E.D. * 1-3 years of customer service experience preferred. * 1-3 years of medical office experience preferred. * No felony results on a criminal background screening. * Drug Screen Test with a negative result. WORK ENVIRONMENT/CONDITIONS BBP Class III: This position does not include any exposure-prone duties. These employees will still receive basic personal protective equipment training, basic bloodborne pathogen standard training, and safety precautions. Employees in this class are still to be offered vaccinations provided by Midland Community Healthcare Services if wanted. Physical Demand: Ability to interact with patients and operate office equipment for patient services. Employees will need the ability to lift a minimum of 25 lbs, or more, independently as necessary. Vision abilities are required to read and verify patient information, to read information on medical records, and the read information on computer systems. Ability to pull, push, lift, and manipulate equipment and files. The ability to move freely about the front office and medical record areas in order to perform the job duties is required. In compliance with EEOC 29 CFR part 1630, reasonable accommodations will be made for those employees with disabilities in order to assist them in performing the job duties and demands, provided it does not constitute undue hardship upon MCHS. _________________________________________ __________________ Employee Date

The Health Information Management (HIM) Clerk supports the hospital's medical records department by organizing, maintaining, and securing patient health information. This role ensures that medical records are accurate, complete, and accessible to authorized staff while upholding strict confidentiality and compliance with HIPAA regulations. The HIM Clerk assists with chart processing, data entry, release of information, and communication with clinical teams to keep patient documentation flowing smoothly throughout the hospital. This is a full time on-site position. Qualifications High school diploma or equivalent (must be verifiable) Must be available Monday - Friday day shift. Basic understanding of medical records processes and confidentiality standards Strong attention to detail and accuracy Ability to maintain strict confidentiality of patient information (HIPAA compliance) Proficiency with computers, including data entry and electronic health record (EHR) systems Strong organizational and time‑management skills Effective communication skills for interacting with staff, patients, and external requestors

Revenue Cycle Management is looking for a Medical Records Specialist to join our team! SUMMARY: The Medical Records Specialist is responsible for managing patient documentation and ensuring that all records and related materials are accurately scanned, indexed, and maintained within the company's electronic system. This position supports revenue cycle operations by ensuring medical records are complete, organized, and accessible for review, billing, and case management purposes. ESSENTIAL FUNCTIONS: Reviews 100% of scanned images and identifies at least 98% of documents requiring rescanning due to quality issues. Accurately indexes documents to the correct patient, encounter, and document type. Ensures each document is properly named and filed to the correct patient folder. Identifies when documents need to be split, merged, inserted, or appended and performs those actions accurately. Conducts regular quality reviews of scanning, indexing, and document processing work to maintain accuracy and completeness. Monitors daily assignments to ensure timely completion of all document processing tasks. Prepares and maintains performance or productivity reports as requested. Acts as a resource for questions related to forms, procedures, and documentation requirements. Performs routine maintenance and cleaning of high-speed scanners; troubleshoots and performs minor repairs when necessary. Completes daily reconciliation of records to ensure all documents are received, scanned, and processed in a timely manner. Coordinates with internal departments or team members to obtain missing or corrected documentation. Logs all incoming medical record requests into designated tracking systems accurately and timely. Tracks request status and ensures appropriate follow-up to meet turnaround time expectations. Reviews, updates, and resolves DWQs in accordance with department procedures and timelines Perform other related tasks as needed. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of medical documentation and its role in revenue cycle operations. Strong organizational, analytical, and critical thinking skills with attention to detail. Ability to prioritize work and meet deadlines in a fast-paced environment. Familiarity with medical record components, physician documentation, and service codes. Working knowledge of HIPAA regulations and confidentiality standards. Proficient typing and 10-key data entry skills with high accuracy. EDUCATION AND EXPERIENCE: High School Diploma or GED One (1) year of experience in a healthcare setting BENEFITS: 3 Medical Plans 2 Dental Plans 2 Vision Plans Employee Assistant Program Short- and Long-Term Disability Insurance Accidental Death & Dismemberment Plan 401(k) with a 2-year vesting PTO + Holidays Premier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet. Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.

Job Description This position works collaboratively with employees in the Health Information Management Department, the clinical departments, Quality, Utilization, and Risk Management Departments, Medical Staff Office, Patient Access, and members of the Medical Staff to ensure that patient medical records contain accurate and reliable information in accordance with DNV and CMS Standards, hospital guidelines, medical staff bylaws, and state and federal regulations. Depending upon the needs of the HIM department this position could be required to work varying hours on any day of the week. Typical shift will be 8 hours with 30-minute lunch and two 15-minute breaks. Work week typically consists of 40 hours. KEY RESPONSIBILITIES: Consistently supports and communicates the Mission, Vision and Values of St. Joseph Medical Center. Follows the St. Joseph Medical Center Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Promotes a culture of safety for patients and employees through proper identification, proper reporting, documentation, and prevention of medical errors in a non-punitive environment. Supportive of the compliance program set forth by SJMC and demonstrated by: Upholds the Code of Ethics and Corporate Compliance. Adheres to dealing appropriately and fairly with employee misconduct. Enforces all compliance policies as they pertain to his/her area. Provides and assures timely compliance education as requested by the Compliance Officer and/or through corporate initiatives. Depending on the needs of the department this position could require collection, prepping, scanning, indexing, or analyzing of a patient's medical record. Collecting requirements: Collects all discharged patient medical records from the patient care units daily. Completes collecting of all discharge records and reconciliation of discharge report while meeting the productivity standard of 2.5 hours for completion with 95% accuracy. Prepping requirements: Prep all records for production into the Electronic Medical Record, including but not limited to lose documents, with 97% accuracy meeting productivity standard of 4 inches of paper per hour. (1 inch = approximately 125 pages) Assembles discharge patient medical records by like document type by date. Prepares the paper medical record for scanning. Includes removing staples, rubber bands or paper clips, looking up and assigning account numbers, unfolding and taping medical recording strips, and straightening wrinkled paper. Completes batch cover sheet for each medical record. Scanning requirements: Scans 2500 pages per hour into the Electronic Medical Record (Horizon Patient Folder). Indexing requirements: Performs quality check on scanned images. Reviews 97% of images scanned within 24 hours. Identifies at least 98% of documents that are of poor quality. Accurately indexes all images. Indexes documents to correct encounter and document type with 99% accuracy. Performs indexing at the rate of 700 pages per hour. Works Indexing Queues. Reviews assigned work queue(s) daily and ensures timely processing of all assignments in the queues. Writes each indexed batch to the appropriate queue according to workflow procedure. Files indexed accounts. Accounts for all discharge charts. Researches and retrieves any discharged chart not retrieved by prep and scan technicians. Other requirements: Good computer and software skills including but not limited to email, MS Word and MS Excel. Reviews assigned work queue(s) daily and ensures timely processing of all assignments in the queues. Records each indexed batch to the appropriate queue according to workflow processes. Monitors supply usage in area and reports supply needs to the HIM Coordinator-Forms Designer for order. Ensures adequate supplies are maintained for area. Analyzes medical records of discharged patients for completeness and accuracy according to departmental policy, hospital Bylaws, Rules and Regulations, and regulatory agencies as requested. (Reference Analysis Productivity Standards for hourly productivity requirements.) Assists Nursing Supervisor with Release of Information on weekends if required. Assist with preparing Fetal Monitor strips. Assist with Retrieval and Filing of Records. Assists with special projects as requested. Records productivity data and total figures at the end of the day. Forwards to Operations Manager as required. Sets an example to all staff in their daily activities. Demonstrates teamwork, accountability, and ownership. Good communications skills; able to work in a team or independently. Demonstrates the ability to be flexible and complete other tasks as needed or requested by the Operations Manager or HIM Director. REQUIRED KNOWLEDGE & SKILLS: WORK EXPERIENCE: Medical record assembly experience preferred. Computer experience required. Experience in Meditech. EDUCATION & TRAINING: Ability to read to perform functions outlined in principal duties and responsibilities as typically acquired through completion of high school diploma or equivalent. Medical terminology, preferred. SKILLS: Command of the English Language. Excellent communication skills both written and oral to explain medical record requirements to others and answer telephones. Computer experience including email, MS Office, and MS Excel. Ability to perform repetitive tasks with high level of accuracy and attention to details. Ability to problem solve independently. Ability to work independently and as part of the HIM Team. Good analytical skills for performance of indexing functions, analysis, and quality control reviews. Terminal digit filing. Chart format and workflow. Houston's oldest hospital is GROWING! Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most. Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care. Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way. Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.

Job Title: Medical Records Clerk Department: Medical Records Reports To: Director of HIM FLSA Status: Non-Exempt Date 12/11/2022 Position Summary Responsible for the assembly and analysis of discharged medical records. Oversees all requests for Medical Records Information. Generates physician correspondence as it relates to timeliness of completion of medical records. Essential Duties & Responsibilities Assembles medical records at discharge Analyzes discharged medical records for deficiencies Notifies physicians by certified letter within 15 days of medical record delinquency date Provides CEO and HIM Director with a list of physicians who have delinquent medical records. Notifies physicians by certified letter regarding their delinquent medical records. Files all reports i.e. pathology reports received after discharge in appropriate medical record. Handles all requests for release of information Retrieve medical records when requested for special studies review. Demonstrates an ability to be flexible, organized and function under stressful situations. Maintains a good working relationship both within the department and with other departments. Answers telephone/intercom in a polite manner and communicates information to the appropriate personnel/family Performs other duties as assigned. Safety/Infection Control Demonstrate knowledge of and adhere to regulations and company policies and procedures pertaining to safety, emergency preparedness, infection control, OSHA, fire safety and hazardous materials Performance Improvement Participate in performance improvement activities as necessary Customer Service Maintain confidentiality of patient related issues and adhering to all HIPAA rules and regulations. Demonstrate effective interpersonal skills Treat all patients, visitors, and staff members fairly and with respect Utilize effective communication methods and skills Company Policy Ensure personal appearance is business casual and professional at all times Responsible for wearing identification badge at all times which must be visible and above the waistline Attend all required meetings and in-service education Remain flexible in staffing patterns and resolution of staffing conflicts; participates in temporary assignments Compliance with attendance standards Demonstrate flexibility when changes in assignments are necessary Qualifications EDUCATION & EXPERIENCE High school graduate or equivalent Ability to read and communicate effectively in English. Basic computer knowledge. Knowledge of medical terminology. LANGUAGE/MATH/REASONING ABILITY Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations COMPUTER SKILLS Basic computer skills CERTIFICATE/LICENSES n/a Competencies Professional Maturity: The ability to separate emotional feelings from the real issues at hand Responsibility: The ability to accept choices you have made and the results they have led to Communication: The ability to write and speak effectively; actively listens to others, and give feedback Flexibility: Demonstrate responsiveness and adaptability following change initiatives Intelligence: Understand information and apply new knowledge Energetic: Exhibits high levels of energy and enthusiasm Organized: Efficient in structuring tasks to be accomplished Computer Savvy: The ability to use technology efficiently and effectively Customer Service: The ability to enhance customer satisfaction Job Knowledge/Technical Knowledge: Knowledgeable of current role and technical systems, and the impact it has on the organization Integrity and Respect: Demonstrates upmost level of integrity Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation Collaboration and Partnership: Encourages participation from team members Manages Change: Demonstrates flexibility with changing environments Problem Solving: Resolve issues in a timely manner Attention to Detail: Follows procedures to ensure entry of data Organization: Uses time efficiently by prioritizing and planning work activities Judgment: Ability to make independent decisions Teamwork: Works with others to accomplish objectives and shows support for decisions Quality: Sets high standards to ensure quality in work performed Accountability: Takes responsibility for adhering to all company policies, procures, and performance expectations Physical Demands The physical demands for this position include: adequate vision, hearing, and repetitive motion Light physical activity performing non-strenuous daily activities of an administrative nature Ascending or descending stairs, ramps and the like, using feet and legs and/or hands and arms Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner Bending legs downward and forward by bending leg and spine Work Environment Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation Employee Signature Printed Name Employee Signature Date

Benefits: • Highly competitive compensation • Generous 401K with matching contributions • Continuing education reimbursement for professional growth • Ample vacation, sick leave, and holidays. • Employee recognition program with financial rewards • Comprehensive medical, dental, and supplemental insurance Job Summary: TheraCare Home Health is seeking a detail-oriented Medical Record Specialist to support the efficient management of patient documentation and administrative processes. This role is essential to ensuring accurate records, timely communication, and compliance with agency policies, while upholding our commitment to providing exceptional care to our patients. Qualifications Qualifications: Experience using Home Care Home Base Knowledge of medical terminology 1 year of general office experience Working knowledge of Microsoft Office Suite Ability to type 40 to 50 WPM Experience with customer service over the phone Reliable transportation A high school diploma is necessary Essential Functions: Create/ Update spreadsheets using Excel with Orders tracking using Homecare Home base. Assist with Orders manager by comparing incoming orders through workflow with outstanding orders to keep Patients files updated. Prep orders for documentation by using courier worksheets to deliver weekly. Scan and attach orders to update patient's files to match up with their certification periods. Deliver/ pick-up orders to physician offices that does not accept fax.(open territory) Document all responses including name, time, date, and additional information that may include any changes. Schedule weekly to follow up on all calls and visits using coordination notes. Assist with answering multi-lined phones. Daily communications with Orders management. Assist on Weekly updated reports (Recerts Due Report, Billing Reports). Facilitates the communications system which may include: answers incoming calls, mail distribution, pagers, phone system, memo's, documents and disseminates appropriate messages Provides clerical support which may include preparation of admission, orientation and new hire packets; monitoring and ordering office supplies and forms, typing, special project, filing and copying Promotes the agency philosophy and mission by presenting a positive image to patients/families, physicians and community agencies Provides computer support and data entry Establishes and maintains effective filing systems Compiles/prepares reports, agendas and schedules as may be appropriate Maintains office supply inventories in accordance with agency budget Provide effective communication to patient/family, team members, and other health care professionals and maintains confidentiality Responsible for assuring patient/resident safety. Performs other duties as required Environmental and Working Conditions: Works in a routine office environment Noise level may be moderately high Ability to work a flexible schedule and extended hours Ability to travel locally and some exposure to inclement weather Possible exposure to toxic materials, toner, etc Please visit cantexcc.com for more information on this location. Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people. We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package. #HCBSLP

Laboratory- PRN- Laboratory Clerk About Us: Nacogdoches Memorial Hospital- Celebrating 90 years + of caring for our community and surrounding communities. Our outstanding team combines compassion and kindness with the latest technology and advanced treatments to deliver care. Services Include: Cardiac Services, FastTrack, ICU, Emergency Room, Incontinence Therapy, Medical Imaging, Nutrition Services, Physical rehabilitation, Stroke Action Plan, Surgery. At Nacogdoches Memorial Hospital, we recognize and reward you for your contributions; we have a highly qualified, smart, and ambitious team making a difference in our patients lives. Our culture of ownership and transparency empowers our team to achieve their goals. We have new transformative owners, for all those on board, it's going to be a challenging and a rewarding journey and we are just getting started. Position Purpose: The Lab Cleric provides essential clerical and administrative support to laboratory operations by accurately processing test orders, maintaining specimen documentation, and coordinating communication among laboratory personnel, clinical departments, and external reference laboratories. This role supports timely, accurate, and compliant patient testing while ensuring adherence to laboratory policies, regulatory requirements, and quality standards Position Duties (not all inclusive): Receive, accession, and process specimens in the Laboratory Information System (LIS). Verify patient demographics, test orders, and specimen information for accuracy. Identify and resolve specimen, order, or labeling discrepancies. Route specimens to appropriate laboratory sections or reference laboratories. Maintain accurate patient and specimen records. Follow infection control, safety, and regulatory protocols. Perform clerical and administrative support tasks. Assist with inventory and supply management. Communicate specimen or testing issues to appropriate supervisory staff. Participate in quality improvement, training, and competency activities. Ensure compliance with hospital, laboratory, and regulatory standards OUR COMMUNITY: Welcome to Nacogdoches, the oldest town in Texas and the official Texas. Nacogdoches is home of the Texas Blueberry Festival. Nacogdoches is a 300-year-old city known as The Oldest Town in Texas. It's located in the heart of Deep East Texas almost equidistant between Dallas/Fort Worth, Houston and Shreveport, Louisiana. Nestled between three national forests and only a short drive from two of the largest lakes in Texas, Nacogdoches is home to Stephen F. Austin State University and has a population of 33,000. Also designated the Garden Capital of Texas, Nacogdoches is recognized for its natural beauty, creeks and trails Nacogdoches has long been a live music destination and remains that today! Classic old venues make for great music, dancing and enjoying a night on the town. Take in live jazz poolside, dance at a local dance hall or simply relax and reconnect at a local wine bar. Qualifications Required: Must be able to read, write, and communicate effectively in English Preferred: Phlebotomist Certification

As an Electronic Medical Record (EMR) Support Specialist I, you will provide day-to-day system support, ensuring the stability, integrity, and effective use of KanTime and related systems. This role partners closely with internal teams to troubleshoot issues in the Electronic Health Record (EHR) system, document processes, and support end users while maintaining compliance with organizational standards. In this role, you will: * Maintain, analyze, and troubleshoot Angels of Care and customer-installed systems. * Document KanTime support procedures and develop clear "How-To" guides. * Ensure the integrity and accuracy of electronic data records in accordance with Angels of Care standards. * Communicate technical information and system functionality to non-technical users in a clear and understandable manner. Qualifications * High school diploma or equivalent * Strong customer service, communication and collaboration skills * Solution-oriented, with the ability to work independently and take initiative * Experience supporting end users in an Electronic Medical Record (EMR) / Electronic Health Record (EHR) system preferred * IT Training preferred Why Angels of Care In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you'll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company. * Competitive Pay * Paid Time Off * Medical, Dental, & Vision Plans with a generous contribution from AOC * HSA/FSA * Mental Wellness Benefits * 401K * Discounts on Pet, Home, and Auto Insurance * And more! U.S. Equal Employment Opportunity/Affirmative Action Information Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status. #LI-REMOTE

COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From HealthMark' s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country. : HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates. POSITION: Onsite Medical Records Processing Specialist Location: 5252 W University Dr, McKinney, TX 75071 Entry-level job duties include, but not limited to: JOB ROLE AND RESPONSIBILITIES: Complete all incoming ROI requests in a timely and efficient manner. This position must maintain 100% ROI Accuracy. This position must complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests. This position must keep all queues current. Validates requests and authorizes for release of PHI according to established procedures. Performs quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing. Maintains confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal. Complete legal affidavits and questions as needed. Regularly scan ROI request into chart. Abides by the ROI policy specific to both HealthMark and the client. This position must maintain a neat, clean, and professional personal appearance and observe the dress code established by the client. This position must maintain a clean and orderly work area. Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs. Maintain and update facility guide as needed. Provides excellent customer service by being attentive and respectful. Follows-through as promised. Proactive in identifying PT complaints with the ability to de-escalate as needed. Communicate effectively with customers. Achieve maximum customer satisfaction. Qualities that the candidate for this position should include: Fast learner Dependable Quick worker Team player Positive attitude Someone who strives to do more. Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve. $17.00-$21.00 DOE

will serve as clerical support for the Mental Health Center(s). Responsibilities include, but are not limited to: Greeting consumers, answering phone calls, directing calls to appropriate staff members or taking messages, obtaining purchase orders, and purchasing supplies. Position will perform complex data entry and run reports from various computer programs. Position will schedule appointments for all center staff including the doctor and nurse and make reminder calls to all consumers one day prior to the appointment. Position will check individuals in, collect payments, complete financial information, get copies of all insurance cards, and do vitals; will make bank deposits as necessary. Position will forward subpoenas following the system dictated by the Director of Medical Records. Position requires initiative, excellent communication and organizational skills, and the ability to interact in a professional manner with a variety of staff members, consumers, family members, and community agencies. Position will serve as backup to the Medication Clerk or receptionist as needed. Other clerical duties may be assigned. Work is performed with minimal supervision within established guidelines, policies, and procedures. Must attend all appropriate meetings. HFC incorporates principles of trauma-informed care throughout the agency, emphasizing cultural sensitivity and a safe and respectful environment for all individuals served and staff. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Reassignment is a condition of employment that may occur at the employer's discretion. Your work location and hours could change based on program needs. Qualifications Education, Training, and Experience Graduation from standard high school or equivalent. Must possess working knowledge of fax machine, personal computer, and copier. Experience with Windows software, Microsoft Word, and Microsoft Excel is preferred. Minimum typing speed of 40wpm. Must have valid driver's license and be insurable to drive Center vehicles. Must pass and maintain all Center mandated trainings. Knowledge, Skills, and Abilities Ability to read and proof correspondence, reports, computer printouts, etc. Excellent spelling and grammar. Ability to write memos, letters, various complex reports, miscellaneous documents. Ability to perform addition and subtraction. Ability to count money. Ability to complete financial assessments following procedure set out by DSHS. Ability to relate to verbal instructions, communicate in a courteous and effective fashion with co-workers, consumers and families, agencies and the public. Skilled in the use of personal and network computers, word processing, database, spreadsheet and office management software (Microsoft Office), SmartCare, familiarity with CARE. Ability to use copy machine, fax machine, computer and printer. Experience with pager, telephone, dictation/transcribing equipment

We are seeking a detail-oriented Medical Records Clerk/Transportation Aide to join our healthcare facility. The ideal candidate will be responsible for organizing and maintaining patient medical records in a timely and efficient manner. Duties: - Organize and manage patient health information data - Ensure accuracy, accessibility, and security of records - Process requests for medical records - Maintain electronic health records (EHR) - Follow procedures for record retention and destruction - Assist healthcare providers with record retrieval Also responsible for coordinating resident appointment schedules and transporting residents to and from appointments with physicians and/or procedures. Qualifications Skills: - Proficiency in medical terminology - Experience in a medical office setting - Knowledge of medical records management systems This position requires individuals with strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced healthcare environment. If you are passionate about maintaining accurate medical records and supporting quality patient care, we encourage you to apply for this rewarding opportunity. Job Type: Full-time

The Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma Software. The ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. This position is based out of a Verisma client site, in Houston, TX. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: Process medical ROI requests in a timely and efficient manner Process requests utilizing Verisma software applications Support the resolution of HIPAA-related release issues Organize records and documents to complete the ROI process Read and interpret medical records, forms, and authorizations Provide exemplary customer service in person, on the phone and via email, depending on location requirements Interact with customers and co-workers in a professional and friendly manner Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained Attend training sessions, as required Live by and promote Verisma company values Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: HS Diploma or equivalent, some college preferred 2+ years of medical record experience 2+ years of experience completing clerical or office work Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks Experience in a healthcare setting, preferred Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred Must be able to work independently Must be detail oriented

At Houston Methodist, the Release of Information (ROI) Specialist position is responsible for responding to internal and external requests for patient health information, including receipt, data entry, accounting of payments for record copies, completion of affidavits and appropriate release of information. This position ensures state and federal laws related to privacy of patient health information are strictly adhered to when complying with subpoenas, depositions, affidavits and power of attorney directives. This position also ensures requests are addressed utilizing excellent customer service skills in a timely manner. FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION * Associate's degree in health information management or related field required or additional two years of experience (in addition to the minimum experience requirements listed below) required in lieu of degree EXPERIENCE * One year of experience working in health information management or related industry/ department * Experience in release of information preferred LICENSES AND CERTIFICATIONS Required * SKILLS AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Good communication and customer services skills are essential * Good organizational skills; ability to prioritize and reprioritize * PC knowledge and ability to navigate in a Windows environment * Knowledge of state and federal laws related to the release of medical information * Ability to work independently as well as function as team player ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS * Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results. * Serves as a resource to customers regarding release of patient identifiable health information laws, rules, regulations and policies. * Assists all internal and external customers in initiating and fulfilling their request for patient health care information. Serves as a Texas Notary Public for the Release of Information section and external customers as needed. SERVICE ESSENTIAL FUNCTIONS * Returns calls to requestors and performs follow-up on requests in a timely manner as per department guidelines/expectations. * Logs requests, request status and information released into the electronic Release of Information system and as necessary, any other secondary systems. * Applies patience and diplomacy to sensitive circumstances; diffuses difficult customer service situations appropriately. * Monitors the ROI queue and completes work assignments. Retrieves the correct and complete patient record from the electronic medical record (EMR) systems and other patient record sources in response to a valid request; verifies correct information has been reproduced before releasing and in a timely and secure manner; provides release of records by the requested means (e.g., electronic, paper copy, etc.). QUALITY/SAFETY ESSENTIAL FUNCTIONS * Reviews incoming assigned requests for patient health information and screens for all required elements necessary to release information in accordance with state and federal laws; determines validity of authorization and/or type of request; and verifies patient or request or identity (as necessary and applicable). * Determines validity of authorization, request and documentation provided from legal entities (i.e., subpoena, subpoena duces tecum, power of attorney, deposition, affidavits, documentation from insurance companies, workers compensation, requests from patients, doctors and hospitals). * Ensures records are complete prior to release and contain no deficiencies. Ensures that patient health information is released only in accordance with state and federal laws and hospital and departmental policies and procedures. FINANCE ESSENTIAL FUNCTIONS * Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members. * Enters data into the Release of Information computer system (customer request, cash and check receipts and deposits of release information income) on a daily basis. Verifies data entry and processing steps are handled appropriately. * Ensures charging and posting of correct amounts for payable copies; reconciles receipts and invoices. Follows-up on aged/outstanding invoices with customers, including outside vendors, individuals, insurance companies, corporations, attorneys, subpoena services and federal and state institutions. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. * Generates and communicates new ideas and suggestions that will improve quality or service. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE * Uniform: No * Scrubs: No * Business professional: Yes * Other (department approved): No ON-CALLNote that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVELTravel specifications may vary by department * May require travel within the Houston Metropolitan area No * May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist is one of the nation's leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us! APPLY Join Our Talent Network Featured Jobs * EMT Paramedic- PRN Location: Houston Methodist Sugar Land Hospital, Sugar Land, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Completion of EMT-A, EMT- Paramedic program or licensed Paramedic, and/or currently participating in an EMT to Paramedic program with classification of an EMT-Advanced EXPERIENCE … * EMT Paramedic- PRN Location: Houston Methodist Sugar Land Hospital, Sugar Land, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Completion of EMT-A, EMT- Paramedic program or licensed Paramedic, and/or currently participating in an EMT to Paramedic program with classification of an EMT-Advanced EXPERIENCE … * Graduate Nurse Location: Houston Methodist Hospital, Houston, TX FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Bachelor's degree from an accredited school of Nursing; may consider an Associates degree from an accredited school of Nursing EXPERIENCE Zero years of experience Completion of nursing degree which includes clinical rotation(s) in a hospital setting LICENSES AND CERTIFICATIONS Required GN - Graduate Nurse Temporary … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Ranked No. 9 on Glassdoor's 2026 Best Places to Work list Houston Methodist has earned a top spot on Glassdoor's 2026 Best Places to Work list, ranking No. 9 out of 100 of the Top 100 U.S. Employers and No. 1 in the health care industry. This national recognition is particularly meaningful because it is based entirely on feedback shared by … Houston Methodist Named to Forbes Top Hospitals 2026 Forbes has released its inaugural Top Hospitals 2026 list, recognizing the nation's leading acute-care hospitals based on quality, safety and patient experience. We are proud to share that six Houston Methodist hospitals earned a spot among the best: • Houston Methodist Baytown Hospital • Houston Methodist Clear Lake Hospital • … Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>