Patient Access Representative jobs at St. Luke's Health System - 25 jobs

Home Base Patient Services Coordinator II (PSC II)
Brigham and Women's Hospital 4.6
Boston, MA jobs
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions * Perform routine administrative and clerical duties relating to a clinical service or physician practice office. * Make patient appointments and maintain appointment records. * Greet and assist patients. * Answer telephones, assist callers with routine inquiries, and schedule appointments. * File materials in patient folders and print appointment schedules. * Process patient billing forms and scan documents to patient medical record/LMR. * Call for patient medical records and laboratory test results. * Open and distribute unit mail or faxes. * Type forms, records, schedules, memos, etc., as directed. * Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. * Acts as "Super User" for scheduling, registration and billing systems. * Provides assistance and training to others in these areas. * May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with all Office Suite, * Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.5 hourly Auto-Apply 40d ago

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Outreach Registrar, Lab Outreach
Trinity Health Corporation 4.3
Columbus, OH jobs
Outreach Registrar for the Lab, Evenings The Outreach Registrar ensures the performance of an accurate and complete registration process in HealthQuest. Ensures accurate scanning and uploading of all patient information into the ChartMaxx system. Acts as a resource for information to other areas of the laboratory, as well as other hospital departments and physician practices. Interacts respectfully with other hospital associates and physician office staff. Understands the relation between diagnosis and procedure (CPT and ICD-10 coding) to assure compliance with third party regulations. Knows and understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by the department's service vision of making the patient top priority in order to be their preferred healthcare provider. Responsibilities * Demonstrate friendliness, courtesy and effective communication to create a professional environment and provide first class service * Communicates with other hospital departments and/or physicians practice to obtain, provide or revise information * Receives specimens and appropriate paperwork for registration; ensures specimen throughput is performed in the most appropriate manner for the department or shift assigned * Responsible for ensuring all patient demographics and insurance information is complete in the hospital billing system to assure optimal data integrity throughout the registration process This position will work evening shift with rotating weekends and holidays. Minimum Requirements: * High school diploma required * Effective Communication Skills * Knowledge of third party payor benefits and requirements, as well as regulations affecting registration procedures * Ability to work with minimum supervision and under strict deadlines. * Ability to be a self-starter to see what needs to be accomplished and to set about doing it. Position Highlights and Benefits: Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. Retirement savings account with employer match starting on day one. Generous paid time off programs. Employee recognition programs. Tuition/professional development reimbursement starting on day one. RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. Relocation assistance (geographic and position restrictions apply). Employee Referral Rewards program. Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, sexual orientation, or physical ability. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$31k-36k yearly est. 9d ago
Outreach Registrar, Lab Outreach
Trinity Health 4.3
Columbus, OH jobs
**Outreach Registrar for the Lab, Evenings** The Outreach Registrar ensures the performance of an accurate and complete registration process in EPIC. Ensures accurate scanning and uploading of all patient information into EPIC. Acts as a resource for information to other areas of the laboratory, as well as other hospital departments and physician practices. Interacts respectfully with other hospital associates and physician office staff. Understands the relation between diagnosis and procedure (CPT and ICD-10 coding) to assure compliance with third party regulations. Knows and understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by the department's service vision of making the patient top priority in order to be their preferred healthcare provider. **Responsibilities** + Demonstrate friendliness, courtesy and effective communication to create a professional environment and provide first class service + Communicates with other hospital departments and/or physicians practice to obtain, provide or revise information + Receives specimens and appropriate paperwork for registration; ensures specimen throughput is performed in the most appropriate manner for the department or shift assigned + Responsible for ensuring all patient demographics and insurance information is complete in the hospital billing system to assure optimal data integrity throughout the registration process **Processes (pipets and centrifuges) laboratory specimens for testing.** This position will work evening shift with rotating weekends and holidays. **Minimum Requirements:** + High school diploma required + Effective Communication Skills + Knowledge of third party payor benefits and requirements, as well as regulations affecting registration procedures + Ability to work with minimum supervision and under strict deadlines. + Ability to be a self-starter to see what needs to be accomplished and to set about doing it. Position Highlights and Benefits: Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. Retirement savings account with employer match starting on day one. Generous paid time off programs. Employee recognition programs. Tuition/professional development reimbursement starting on day one. RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. Relocation assistance (geographic and position restrictions apply). Employee Referral Rewards program. Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, sexual orientation, or physical ability. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
$31k-36k yearly est. 9d ago
Ambulatory Coder Professional Billing, PRN, Days, - Remote
Prisma Health 4.6
Greenville, SC jobs
Inspire health. Serve with compassion. Be the difference. Responsible for validating/reviewing and assigning applicable CPT, ICD-10, Modifiers and HCPCS codes for inpatient, outpatient and physicians office/clinic settings. Adheres to all coding and compliance guidelines. Maintains knowledge of coding/billing updates and payer specific coding guidelines for multi-specialty medical practice(s). Communicates with providers and team members regarding coding issues. Job Description Essential Functions * Validate/Review codes for assigned provider(s)/Division(s) based on medical record documentation. Adheres to all coding and compliance guidelines. 40% * Responsible for resolving all assigned pre-billing edits.15% * Utilizes appropriate coding software and coding resources in order to determine correct codes. 15% * Communicates billing related issues to assigned supervisor/manager and participates in Denial meetings in order to improve overall billing when applicable. 10% * Participates in coding educational opportunities (webinars, in house training, etc.). 5% * Provides timely feedback to providers in order to clarify and resolve coding concerns. 5% * Maintain knowledge of governmental and commercial payer guidelines. 5% * Assists with the Coding Education team to identify areas that need additional training. 5% * Performs other duties as assigned. Supervisory/Management Responsibilities * This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements * Education - High School diploma or equivalent or post-high school diploma / highest degree earned. Associate degree - Preferred * Experience - 2 years - Professional coding only In Lieu Of * NA Required Certifications, Registrations, Licenses * Certified Professional Coder-CPC Knowledge, Skills and Abilities * Knowledge of office equipment (fax/copier) * Proficient computer skills including word processing, spreadsheets, database and data entry * Mathematical skills Work Shift Day (United States of America) Location Independence Pointe Facility 7001 Corporate Department 70019178 Medical Group Coding & Education Services Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$28k-33k yearly est. 60d+ ago
Ambulatory Coder Professional Billing, PRN, Days, - Remote
Prisma Health-Midlands 4.6
Greenville, SC jobs
Inspire health. Serve with compassion. Be the difference. Responsible for validating/reviewing and assigning applicable CPT, ICD-10, Modifiers and HCPCS codes for inpatient, outpatient and physicians office/clinic settings. Adheres to all coding and compliance guidelines. Maintains knowledge of coding/billing updates and payer specific coding guidelines for multi-specialty medical practice(s). Communicates with providers and team members regarding coding issues.Job Description Essential Functions Validate/Review codes for assigned provider(s)/Division(s) based on medical record documentation. Adheres to all coding and compliance guidelines. 40% Responsible for resolving all assigned pre-billing edits.15% Utilizes appropriate coding software and coding resources in order to determine correct codes. 15% Communicates billing related issues to assigned supervisor/manager and participates in Denial meetings in order to improve overall billing when applicable. 10% Participates in coding educational opportunities (webinars, in house training, etc.). 5% Provides timely feedback to providers in order to clarify and resolve coding concerns. 5% Maintain knowledge of governmental and commercial payer guidelines. 5% Assists with the Coding Education team to identify areas that need additional training. 5% Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High School diploma or equivalent or post-high school diploma / highest degree earned. Associate degree - Preferred Experience - 2 years - Professional coding only In Lieu Of NA Required Certifications, Registrations, Licenses Certified Professional Coder-CPC Knowledge, Skills and Abilities Knowledge of office equipment (fax/copier) Proficient computer skills including word processing, spreadsheets, database and data entry Mathematical skills Work Shift Day (United States of America) Location Independence Pointe Facility 7001 Corporate Department 70019178 Medical Group Coding & Education Services Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$28k-33k yearly est. Auto-Apply 60d+ ago
Risk Adjustment Coder Professional Billing II, FT, Days, - Remote
Prisma Health-Midlands 4.6
Greenville, SC jobs
Inspire health. Serve with compassion. Be the difference. Conducts prospective review to abstract Hierarchical Condition Categories (HCC's) codes to report for the calendar year. Communicates (via Epic and in person) with providers on any outstanding HCC capture opportunities. Conducts retrospective reviews to ensure that documentation supports reporting the Hierarchical Condition Category code prior to payor submission. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Conducts prospective review of charts to identify HCC opportunity. Conducts retrospective review of charts to confirm documentation supports reporting. Utilizes payor specific software to assist in capturing HCCs. Communicates with providers about HCC opportunities for improvement. Identifies suspect conditions that would potentially support reporting an HCC. Participates in education offerings Participates in monthly meetings Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High School diploma or equivalent or post-high school diploma / highest degree earned. Associate degree preferred Experience - Five (5) years professional fee coding experience In Lieu Of NA Required Certifications, Registrations, Licenses Certified Professional Coder (CPC), and Certified Risk Adjustment Coder (CRC) Knowledge, Skills and Abilities Knowledge of office equipment (fax/copier) Proficient computer skills including word processing, spreadsheets, database Data entry skills Mathematical skills Work Shift Day (United States of America) Location Independence Pointe Facility 7002 Value-Based Care and Network Services Department 70028459 HCC Coding Services Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$28k-33k yearly est. Auto-Apply 43d ago
Ambulatory Coder Professional Billing, FT, Days, - Remote
Prisma Health-Midlands 4.6
Greenville, SC jobs
Inspire health. Serve with compassion. Be the difference. Responsible for validating/reviewing and assigning applicable CPT, ICD-10, Modifiers and HCPCS codes for inpatient, outpatient and physicians office/clinic settings. Adheres to all coding and compliance guidelines. Maintains knowledge of coding/billing updates and payer specific coding guidelines for multi-specialty medical practice(s). Communicates with providers and team members regarding coding issues. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Validates/reviews codes for assigned provider(s)/Division(s) based on medical record documentation. Adheres to all coding and compliance guidelines. Responsible for resolving all assigned pre-billing edits Communicates billing related issues and participates in meetings to improve overall billing process Provides feedback to providers in order to clarify and resolve coding concerns. Assists in identifying areas that need additional training. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High School diploma or equivalent or post-high school diploma / highest degree earned. Associate degree preferred Experience - Two (2) years professional coding experience In Lieu Of NA Required Certifications, Registrations, Licenses Certified Professional Coder-CPC Knowledge, Skills and Abilities Maintains knowledge of governmental and commercial payer guidelines. Participates in coding educational opportunities (webinars, in house training, etc.). Ability to utilizes appropriate coding software and coding resources in order to determine correct codes. Knowledge of office equipment (fax/copier) Proficient computer skills including word processing, spreadsheets, database Data entry skills Mathematical skills Work Shift Day (United States of America) Location Greenville Memorial Med Campus Facility 7001 Corporate Department 70019178 Medical Group Coding & Education Services Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$28k-33k yearly est. Auto-Apply 44d ago
Ambulatory Coder III Professional Billing, FT, Days, - Remote
Prisma Health-Midlands 4.6
Columbia, SC jobs
Inspire health. Serve with compassion. Be the difference. Responsible for abstracting and validating CPT, ICD-10 and HCPCS codes for inpatient, outpatient and physician's office/clinic settings. Adheres to all coding and compliance guidelines. Maintains knowledge of coding/billing updates and payer specific coding guidelines. Serves as a subject matter expert for assigned specialty. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Abstracts/codes for assigned provider(s)/division(s) based on medical record documentation. Adheres to all coding and compliance guidelines. Utilizes appropriate coding software and coding resources in order to determine correct codes. Communicates billing related issues to assigned supervisor/manager and participates in meetings in order to improve overall billing, when applicable. Follows departmental policies for charge corrections. Participates in coding educational opportunities (webinars, in house training, etc.). Provides feedback to providers in order to clarify and resolve coding concerns. Resolves assigned pre-billing edits. Assists in identifying areas that require additional training. Mentors and assists in training other coders and new team members Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High School diploma or equivalent or post-high school diploma / highest degree earned. Associate degree preferred Experience - Five (5) years professional fee coding experience In Lieu Of NA Required Certifications, Registrations, Licenses Certified Professional Coder (CPC) Specialty Certification from AAPC that correlates with assigned specialty Knowledge, Skills and Abilities Maintain knowledge of governmental and commercial payer guidelines. Knowledge of office equipment (fax/copier) Proficient computer skills including word processing, spreadsheets, database Data entry skills Mathematical skills Work Shift Day (United States of America) Location 1200 Colonial Life Blvd Facility 7001 Corporate Department 70019178 Medical Group Coding & Education Services Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$28k-33k yearly est. Auto-Apply 10d ago
Patient Access Representative
Trinity Health Corporation 4.3
Grove City, OH jobs
* Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. * Specialty: Emergency Room * Location: 5300 N Meadows Dr, Grove City, OH 43123 * Hours of office: Monday, Wednesday, Thursday, every other weekend 9:00am - 6:30pm What You Will Do: * Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. * Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. * Responsible for distribution of analytical reports. * Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. * Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. * Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. * Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. * Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. * Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$29k-32k yearly est. 31d ago
Patient Access Representative 1
Trinity Health Corporation 4.3
Grove City, OH jobs
* Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. * Specialty: Emergency Room * Location: 5300 N Meadows Dr, Grove City, OH 43123 * Hours of office: Tuesday, Wednesday, Thursday and every other weekend 8:00am - 6:30pm What You Will Do: * Register patients * Verify insurance * Patient communication * Soft collection when registering patients * Using EPIC * Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. * Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures. * Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies. Minimum Qualifications: * Education: Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree. * Experience: Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$29k-32k yearly est. 31d ago
Patient Access Representative
Trinity Health 4.3
Grove City, OH jobs
+ Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. + Specialty: Emergency Room + Location: 5300 N Meadows Dr, Grove City, OH 43123 + Hours of office: Monday, Wednesday, Thursday, every other weekend 9:00am - 6:30pm **What You Will Do:** + Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. + Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. + Responsible for distribution of analytical reports. + **Process Focus:** Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. + Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. + **Data Management & Analysis** : Research & compiles information to support ad-hoc operational projects & initiatives. + Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. + Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. + **Maintains a Working Knowledge** of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. **Minimum Qualifications:** + High school diploma or equivalent. + HFMA CRCR or NAHAM CHAA required within one (1) year of hire. + Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. **Additional Qualifications (nice to have)** + Medical terminology required & knowledge of diagnostic & procedural coding + Insurance verification with the ability to explain benefits, secure necessary authorizations **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm.** **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
$29k-32k yearly est. 49d ago
Patient Access Representative 1
Trinity Health 4.3
Grove City, OH jobs
+ Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. + Specialty: Emergency Room + Location: 5300 N Meadows Dr, Grove City, OH 43123 + Hours of office: Tuesday, Wednesday, Thursday and every other weekend 8:00am - 6:30pm **What You Will Do:** + Register patients + Verify insurance + Patient communication + Soft collection when registering patients + Using EPIC + Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. + Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures. + Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies. **Minimum Qualifications:** + Education: Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree. + Experience: Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm.** **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
$29k-32k yearly est. 60d+ ago
Patient Service Representative
Intermountain Healthcare 4.3
Green, OH jobs
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. Green Valley Ranch Clinic-8:30-5pm M-F, and may vary Essential Functions. * Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care. * Documents all phone calls accurately and completely in the electronic medical record (EMR). * Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations. * Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients. * Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization . * Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments. * Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved. Skills * Professional etiquette and communication. * Collaboration / Teamwork * Confidentiality * Customer service * Resolving patient needs * Computer literacy * Time management * Critical thinking/situational awareness * Cash management Minimum Qualifications * Six months of customer service experience involving interactions with customers. * Demonstrated basic computer skills involving word processing and data entry. * Professional manner and strong interpersonal and communication skills. * Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. * Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. Preferred Qualifications * One year of customer service experience involving interactions with customers in person and by phone. * Billing and collections experience. * Computer literacy in using electronic medical records (EMR) systems and other relevant software. * High school diploma or GED preferred. * Multilingual Physical Requirements * Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. * Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. * Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. * Position may require standing for long periods of time, lifting supplies * May assist patients into/out of the clinic. Location: Green Valley Ranch Clinic Work City: Denver Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
$29k-32k yearly est. Auto-Apply 5d ago
Phlebotomy Registration Specialist, Outpatient Lab
Trinity Health 4.3
Columbus, OH jobs
Employment Type:Full time Shift:Description: Phlebotomy Registration Specialist, Outpatient Labs The Collection/Registration Specialist ensures accurate registration and ordering of patients presenting to the collections site. All information required for the completion of both test ordering and patient registration is collected. Places patient orders; collects and labels specimens utilizing positive patient identification. Processes and prepares specimens for transport as needed. Produces reports for faxing or delivery as needed and communicates appropriate information to the healthcare team. Registers patients in the appropriate systems. **These positions work Monday - Friday, 8 hour shifts between the hours of 6 am - 6:30 pm (as scheduled). What you'll do: Greet all patients in a friendly and gracious manner, creating a warm and friendly atmosphere. Obtains all patient information in a private and confidential manner. Performs LIS orders and HQ registrations per policy and procedure. Maintains all required documentation. Places patient orders accurately. Identifies each patient accurately by verifying date of birth, spelling of last and first name. Collects specimens utilizing professional and accepted practices Labels all specimens accurately. Transports specimens in a timely manner. Processes specimens per policy and procedure. Review computer reports, resolves any problems and makes appropriate corrections. Answers telephone promptly and handles all calls with courtesy and efficiency. Provides appropriate results and delivers accurate messages regarding specimen collection and processing. Minimum Qualifications: Education: High school diploma or equivalent Licensure / Certification: Phlebotomy certification preferred Experience: Phlebotomy and basic computer skills required; Registration experience helpful. Effective Communication Skills Working knowledge of medical terminology is desirable. Able to pass a typing test Detail oriented, able to work with minimal supervision Position Highlights and Benefits: Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. Retirement savings account with employer match starting on day one. Generous paid time off programs. Employee recognition programs. Tuition/professional development reimbursement starting on day one. RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. Relocation assistance (geographic and position restrictions apply). Employee Referral Rewards program. Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$28k-31k yearly est. Auto-Apply 4d ago
Patient Access Representative
Trinity Health Corporation 4.3
Westerville, OH jobs
Casual * Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. * Location: 500 S Cleveland Ave, Westerville, OH 43081 * Specialty: Emergency Room * Hours of office: PRN - day, nights, weekdays and weekends - there will be two week of mandatory training Monday - Friday 8:00am - 4:30pm What You Will Do: * Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. * Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. * Responsible for distribution of analytical reports. * Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. * Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. * Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. * Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. * Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. * Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$29k-32k yearly est. 15d ago
Patient Access Representative I
Trinity Health Corporation 4.3
Westerville, OH jobs
Fri, Sat, Sun 7am-7:30pm in the emergency room * Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. * Location: St.Anns - 500 S Cleveland Ave, Westerville, OH 43081 * Specialty: Emergency Room * Hours of office: Friday, Saturday, Sundays 7am-7:30pm What You Will Do: * Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. * Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. * Responsible for distribution of analytical reports. * Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. * Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. * Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. * Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. * Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. * Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$29k-32k yearly est. 29d ago
Patient Access Representative I
Trinity Health Corporation 4.3
Westerville, OH jobs
Wed, Thurs, 6:30pm-7am E/O Sat Sun 6:30pm-7am * Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. * Location: St.Anns - 500 S Cleveland Ave, Westerville, OH 43081 * Specialty: Emergency Room * Hours of office: Wednesday, Thursday 6:30pm-7am and every other weekend Saturday / Sunday 6:30pm-7am What You Will Do: * Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. * Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. * Responsible for distribution of analytical reports. * Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. * Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. * Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. * Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. * Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. * Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$29k-32k yearly est. 29d ago
Patient Access Representative I
Trinity Health 4.3
Westerville, OH jobs
Fri, Sat, Sun 7am-7:30pm in the emergency room + Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. + Location: St.Anns - 500 S Cleveland Ave, Westerville, OH 43081 + Specialty: Emergency Room + Hours of office: Friday, Saturday, Sundays 7am-7:30pm **What You Will Do:** + Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. + Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. + Responsible for distribution of analytical reports. + **Process Focus:** Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. + Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. + **Data Management & Analysis** : Research & compiles information to support ad-hoc operational projects & initiatives. + Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. + Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. + **Maintains a Working Knowledge** of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. **Minimum Qualifications:** + High school diploma or equivalent. + HFMA CRCR or NAHAM CHAA required within one (1) year of hire. + Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. **Additional Qualifications (nice to have)** + Medical terminology required & knowledge of diagnostic & procedural coding + Insurance verification with the ability to explain benefits, secure necessary authorizations **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
$29k-32k yearly est. 30d ago
Patient Access Representative
Trinity Health 4.3
Westerville, OH jobs
Casual + Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. + Location: 500 S Cleveland Ave, Westerville, OH 43081 + Specialty: Emergency Room + Hours of office: PRN - day, nights, weekdays and weekends - there will be two week of mandatory training Monday - Friday 8:00am - 4:30pm **What You Will Do:** + Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. + Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. + Responsible for distribution of analytical reports. + **Process Focus:** Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. + Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. + **Data Management & Analysis** : Research & compiles information to support ad-hoc operational projects & initiatives. + Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. + Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. + **Maintains a Working Knowledge** of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. **Minimum Qualifications:** + High school diploma or equivalent. + HFMA CRCR or NAHAM CHAA required within one (1) year of hire. + Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. **Additional Qualifications (nice to have)** + Medical terminology required & knowledge of diagnostic & procedural coding + Insurance verification with the ability to explain benefits, secure necessary authorizations **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
$29k-32k yearly est. 15d ago
Patient Access Representative I
Trinity Health 4.3
Westerville, OH jobs
Wed, Thurs, 6:30pm-7am E/O Sat Sun 6:30pm-7am + Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. + Location: St.Anns - 500 S Cleveland Ave, Westerville, OH 43081 + Specialty: Emergency Room + Hours of office: Wednesday, Thursday 6:30pm-7am and every other weekend Saturday / Sunday 6:30pm-7am **What You Will Do:** + Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. + Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. + Responsible for distribution of analytical reports. + **Process Focus:** Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. + Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. + **Data Management & Analysis** : Research & compiles information to support ad-hoc operational projects & initiatives. + Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. + Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. + **Maintains a Working Knowledge** of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. **Minimum Qualifications:** + High school diploma or equivalent. + HFMA CRCR or NAHAM CHAA required within one (1) year of hire. + Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. **Additional Qualifications (nice to have)** + Medical terminology required & knowledge of diagnostic & procedural coding + Insurance verification with the ability to explain benefits, secure necessary authorizations **Position Highlights and Benefits:** + Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. + Retirement savings account with employer match starting on day one. + Generous paid time off programs. + Employee recognition programs. + Tuition/professional development reimbursement. + Relocation assistance (geographic and position restrictions apply). + Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. + Employee Referral Rewards program. + Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! + Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. **Ministry/Facility Information:** Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
$29k-32k yearly est. 30d ago