Field Supervisor jobs at Security Officer Services

Our Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Fleet Supervisor to join our UniFirst community. As a Supervisor in the Maintenance Department, you will be ensuring our fleet vehicles are properly functioning and regularly maintained as well as managing and mentoring our Fleet Technicians. At UniFirst we have a standard Monday - Friday work week with periodic night and weekend overtime. We have an immediate opening and provide on the job training. Pay & Benefits: On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. What's in it for you? Training: Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement Career Growth: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. Culture: Our culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds. We believe our diversity makes us who we are, and we strive every day to build a culture where everyone feels welcome. What you'll be doing: Manage overall upkeep and maintenance of fleet vehicles. Verify that the appearance of fleet vehicles meet UniFirst standards. Ensure vehicle compliance and safety requirements are met. Implement preventative maintenance programs for vehicles and equipment, and schedule predictive & preventative maintenance. Mentor, manage, and motivate performance of Fleet Technicians. Provide ongoing learning and development opportunities for all Team Partners. Produce reports related to work performance and departmental budget. Develop and maintain relationships with vendors to ensure best pricing for vehicle parts. Plow and salt location parking lot as needed. Utilize a Computerized Maintenance Management System. Perform other duties as assigned by leadership. Qualifications What we're looking for: High school diploma or GED required. Must be 21 years of age or older. 5 years of equivalent experience required. Valid driver's license and a safe driving record are required. A CDL license is preferred. Must meet DOT requirements. Strong leadership and communication skills; ability to train potential techs. Must have experience in the use of diagnostic software and fleet management systems. Ability to work overtime as needed is required. Ability to lift up to 80lbs. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. The estimated salary for this position ranges from $51,613 to $61,812 yearly. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Build your best future with the JCI team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being. Become a member of the JCI family and thrive in an empowering company culture where your voice and ideas will be heard " your next great opportunity is just a few clicks away! What you will do Project Managers are responsible for managing fire alarm, security, communications, and sprinkler installation projects in commercial, educational, healthcare, and industrial facilities, positively representing the company in all client and architect/engineer interactions. The PM oversees and communicates project progression from inception to completion including design, permits, material delivery, labor schedules, and field installation. Develops a comprehensive project plan to meet schedules and budgets. Conducts Work in Progress meetings. Understands and follows all published codes, standards, and unique project specifications. Ensures AHJ requirements and departmental/SOX procedures are followed. Convey a sense of professionalism, fairness, and concern for customers, labor, and management. Coordinates change orders and drives toward overall margin improvement on every job. This project manager position will also require managing service contract work for a large client which will include but not be limited to the following activities: requesting inspection schedules, monitoring and managing inspection schedules, managing and following up on repair quotes, ensuring repairs are completed and retested in a timely manner. How you will do it Methodology - Understanding of Project Management methodology and key knowledge areas: Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement Management. Communication/Coordination - Responsible for communication and status reporting to project staff, customers, and management. Responsible for work plan, managing project resources, duty assignment, responsibilities, scope of authority, and provides technical advice and problem resolution to all aspects of the project. Fiscal - Responsible for tracking projects expenditures and installation progress through reviews of status reports prepared by project personnel and modifies schedules of plans as required. Maintains full financial accountability to project; requires the ability to forecast financial trends across the project, understand internal and external client cost structures and integrate or translate to/from Simplex-Grinnell accounting methodology using AIA standards. Quality - Maintain full accountability to project quality; conducting inspections of work site, ensuring workmanship meets installation required quality standards and expectations. Customer Service - Provide responsive, concise, and professional support to all customers and other personnel and ensure timely follow-up on all customer concerns and issues. What we look for Required Five years fire protection, construction, sprinkler/suppression, or related project management experience, or equivalent combination of education and experience. Ability to read and understand complex building architectural, mechanical, and electrical documents. Ability to multi-task and prioritize assignments with a strong adherence to deadlines. Exceptional verbal and written communication skills, both with internal and external customers. Possess a strong and active working knowledge of MS Excel. Be able to create tracking spreadsheets, reference data in other spreadsheets, and create macros. Must be organized, detail-oriented, and self-motivating. Must have the ability to interact effectively with employees and customers in difficult situations. Able to travel at least 30% of the time. Preferred Knowledge of NFPA and IEC standards, Underwriter's requirements, and applicable building codes preferred. NICET Level I or higher preferred. Bachelor's degree in a technical, business, or equivalent field. What we offer Competitive salary Paid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on-the-job/cross-training opportunities With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us Out: A Day in a Life at JCI: HIRING SALARY RANGE: $95000-$119000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here

Shift Supervisor - Manufacturing (Evenings) Ready to lead from the front in a fast‑paced, high‑tech production environment? Step in as our Shift Supervisor and take charge of cutting‑edge equipment, hands‑on leadership growth, and a team that thrives on safety, efficiency, and innovation. (U.S. Citizens Only) Location: Winston-Salem, Secured Facility Shift: Training on a 6am to 6 pm Mon. - Thurs. for a few weeks - then moving to Shift D - 4 PM - 4 AM on a 3/4 alternating schedule, Wed. - Sat. for week 1 then Thurs. - Sat. for week 2 Pay Type: Hourly: $35 - plus / depending on experience. Security Clearance: Secret Level Required Description: As a Shift Supervisor, you'll keep the operation running smoothly leading up to 15 employees, overseeing high‑tech equipment, training new team members, and maintaining safety and efficiency. You'll also work closely with management and engineering to support daily operations and drive improvements. Key Responsibilities: Lead a team by setting an example and providing clear instructions, coaching, and support. Train employees on operating specialized machinery and ensure cross-training across departments. Operate and oversee advanced equipment, including CNC lathes, ovens, furnaces, and laboratory testing instruments. Maintain shift scheduling and approve employee timecards. Promote and enforce safety protocols, LEAN initiatives, and 5S principles to maintain a clean and organized work environment. Solve problems on the fly, ensuring smooth and efficient production processes. Work collaboratively with engineering and management teams to improve operations. Work Environment: This is a hands-on role in an industrial setting. You'll be exposed to: Moving mechanical parts, airborne particles/fibers, and occasional hazardous chemicals. Possible high or precarious places, outside weather conditions, electrical risks, and vibration. Moderate noise levels throughout the shift. Required Personal Protective Equipment (PPE) is provided. Physical Demands & Skills: Combination of physical activity and technical expertise, including: Lifting/moving up to 10 - 25 lbs. and occasionally up to 50 lbs. Regular walking, handling materials, reaching, and communicating with the team. Occasional sitting, climbing, balancing, kneeling, or crawling. Strong vision (close, distance, color, peripheral, depth perception, and focus adjustment). Additional Skills: Ability to read and understand technical documents, safety rules, and procedures. Basic math skills (percentages, area, circumference, volume). Strong verbal and written communication, including the ability to lead meetings. Problem-solving and decision-making in a team environment. Qualifications: Education: High school diploma or GED required; Associate's or Technical degree is a plus. Experience: 3+ years in manufacturing (textile or composite manufacturing experience is a plus). Certifications: Forklift operator license, hazardous material handling, and respirator certification required. Tex-Tech is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, protected veteran status, or disability status. Tex-Tech participates in E-Verify for confirming employment eligibility in the United States. If you are an individual with a disability and need a reasonable accommodation to apply for a position, please contact [HR phone/email]. Requests will be handled confidentially.

Job Title: Commissioning Supervisor The Commissioning Supervisor is responsible for supervising and coordinating all commissioning activities of the Project, including Cold and Hot tests, network performance tests, and all tasks associated with the Acceptance Tests Certification Milestone and Substantial Completion. The role ensures that commissioning processes are executed safely, efficiently, and in compliance with regulatory, contractual, and quality requirements. The position reports to the Site Supervisors Coordinator and to the Quality Management Team (part of the Owner's staff). An electrical engineer with experience in control and protection systems is highly valued. Knowledge of ERCOT regulations is required. Key Responsibilities Commissioning Planning & Supervision Supervise and coordinate Cold and Hot commissioning tests for all project systems and equipment. Oversee commissioning schedules, ensuring timely execution in accordance with project milestones. Manage the setup, verification, and validation of equipment, systems, and network integrations. Acceptance Testing & Project Completion Lead all activities required for the Acceptance Tests Certification Milestone and Substantial Completion stages. Ensure all required testing documentation, reports, and certification records are prepared, validated, and submitted to the Quality Management team. Monitor contractor and supplier compliance with commissioning procedures and standards. Quality Assurance & Compliance Ensure all commissioning tasks follow the Quality Plan and contractual requirements. Verify that testing protocols and procedures adhere to industry standards, technical specifications, and regulatory obligations. Identify and address any non-conformities, deviations, or performance issues during testing and commissioning. Regulatory & Technical Alignment Ensure all commissioning activities comply with ERCOT regulations and any additional grid or regulatory authority requirements. Review and validate protection settings, control logic, and system interfaces relevant to the commissioning process. Coordinate with electrical and protection engineers to ensure proper system integration and functionality. Coordination & Communication Collaborate closely with contractors, subcontractors, site supervisors, and the Owner's Quality Management team. Provide detailed reports on commissioning progress, test results, issues, and corrective actions. Participate in technical meetings, readiness reviews, and handover processes. Qualifications & Skills Education & Experience Bachelor's degree in Electrical Engineering or equivalent (preferred). Experience in commissioning and testing in industrial, electrical, or power system projects. Experience in control and protection systems is highly valued. Technical Requirements Knowledge of ERCOT regulations is required. Strong understanding of commissioning procedures, network tests, and electrical system performance criteria. Ability to interpret and apply technical drawings, system schematics, and testing protocols. Familiarity with quality plans, test plans, and commissioning documentation. Soft Skills Strong leadership and coordination skills. Excellent problem-solving and analytical abilities. Effective communication and reporting capabilities. High attention to detail and commitment to safety and quality. Work Conditions Primarily site-based role requiring hands-on supervision during testing and commissioning phases. May require extended hours during critical testing windows, energization activities, or milestone deadlines.

Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance Lee & Cates Surface CPR is the paint, coatings, waterproofing, and exterior cleaning division of Lee & Cates Glass. Lee & Cates Glass is a 99 year old locally, family owned, and operated company focused on residential and commercial glass and glazing. Lee & Cates Glass and Lee & Cates Surface CPR has a footprint from southeast Georgia down to central Florida. Position Summary: This position functions as a working supervisor to manage activities on waterproofing jobsites involving window glazing, installing caulking and sealants, pedestrian, and traffic coatings, applying clear sealers and coatings to building exteriors, repairing elevator pits, making structural repairs, performing concrete restoration, and waterproofing above/below grade. Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 1. Set and climb ladders and scaffolding, works from lifts, swing stages and rappelling seats; work at heights. 2. Able to read and comprehend simple instructions; able to write correspondence; able to use text and email; able to complete forms such as work orders and timesheets; able to maintain records and log books as required. 3. Have working knowledge of waterproofing products, materials, supplies, and equipment used on a regular basis. 4. Inspect windows, sealants, joints, concrete, etc. to identify leaks and problem areas. May provide written estimates of labor and materials to Estimator. Take pictures of jobs sites before and after work is completed. 5. Assign tasks, clarify responsibilities while on-site; motivate employees to work together as a team. 6. Schedule work; update schedules and customers; meet with on-site trades, inspectors, manufacturer reps, owners; ensure quality and safety standards are met on each job; Purchase materials/coordinate deliveries; ensure jobs meet labor/material budget; Monitor financial status of projects; identify variances and implement corrective action as needed. 7. Follow Company and OSHA safety guidelines; check safety conditions and develop safety awareness on job sites. 8. Inspect work is performed to Company/industry standards. Train and develop employees in proper techniques. 9. Perform work in preparing surfaces for repair. Caulk and seal joints in structures to seal them watertight; repair other issues to restore buildings to structural integrity; power wash to clean and restore buildings; apply exterior coatings to buildings; perform concrete restoration to balconies and other exterior structures. Ensure proper care in the use and maintenance of waterproofing equipment, tools, and supplies. 10. Promote cooperation and communication between field and office staff; includes all reports and paperwork {receipts, pick tickets, timesheets, billing documents and customer invoicing) are submitted on time, are correct and complete. 11. Perform other related duties as required and assigned. Experience/Education /Competencies: 7-10 years experience in commercial waterproofing environment; 3-5 years experience supervisory experience Working knowledge of waterproofing products and materials regularly used on commercial projects Able to inspect structures, identify leaks, and determine repair needs OSHA 10 hour, First Aid/CPR and fall protection training required High school diploma or equivalent is preferred Pass Company background check, including a felony and misdemeanor check and drug test Possess or be able to obtain a valid and appropriate state driver's license Use interpersonal skills; focus on solving problems and conflict; keep emotions under control Use oral and written communication to receive instructions and ask questions; complete Company forms Understand teamwork; contribute to building a positive team spirit and put success of team above own interests Have balance, stamina, strength and the ability to work rapidly at heights; go over sides of buildings Supervisory Responsibility: This job has no direct reports, but has responsibility to assign/train/direct others on waterproofing projects. Work Environment: The employee is regularly exposed to high, precarious places; fumes and airborne particles, moving mechanical parts; and outside weather conditions including extreme wind, heat and humidity. The employee is occasionally exposed to wet and cold weather conditions. The noise level is usually loud. Physical Demands/Requirements: The employee is regularly required to work at heights; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb ladders and balance; work at heights; stoop, kneel, crouch, or crawl; talk and hear. The employee must regularly lift and/or move up to 75 pounds. Specific vision required by this job includes distance vision, peripheral vision, and depth perception. Flexible work from home options available.

Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance Lee & Cates Surface CPR is the paint, coatings, waterproofing, and exterior cleaning division of Lee & Cates Glass. Lee & Cates Glass is a 99 year old locally, family owned, and operated company focused on residential and commercial glass and glazing. Lee & Cates Glass and Lee & Cates Surface CPR has a footprint from southeast Georgia down to central Florida. Position Summary: This position functions as a working supervisor to manage activities on painting jobsites. Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 1. Able to read and comprehend, and write correspondence. Able to communicate with staff, management, customers, and vendors via phone, text, email, and letters/memos. Able to direct others and give clear instructions; Able to complete forms; Maintain project notes, records and log books. 2. Have extensive knowledge of painting products, materials, supplies, and equipment used on a regular basis. 3. Oversee production and service schedules; update customers as needed; meet with on-site trades, inspectors, manufacturer reps, owners, as necessary; ensure quality and safety standards are met on each completed job. 4. Schedule and update project schedules; purchase materials/coordinate deliveries; ensure production is meeting time, labor and material budget; Ensure receipts and billing are accurate. Monitor financial status of all projects; identify variances and implement corrective action as needed. 5. Assign tasks, clarify responsibilities while on-site; motivate employees to work together as a team; Analyze employee or production problems and recommend solutions; ensure employees are trained and developed. 6. Ensure staff is following Company and OSHA safety guidelines; check safety conditions on job sites. 7. Inspect work progress, equipment and jobsites to verify quality work is completed and up to industry standards. 8. Perform other related duties as required and assigned. Experience/Education /Competencies: 7-10 years experience in commercial waterproofing environment; 3-5 years experience supervisory experience Working knowledge of painting products and materials regularly used on commercial projects Skilled sprayer and craftsman. Ability and willingness to train crews at all levels. Ensure crewmembers operate safely. Medium and small job planning and tasking ability. Lift certified, swing stage operator, ladder skills. Ability to complete accurate daily reports. Common product knowledge and application standards. OSHA 10 hour, First Aid/CPR and fall protection training required High school diploma or equivalent is preferred Pass Company background check, including a felony and misdemeanor check and drug test Possess or be able to obtain a valid and appropriate state driver's license Use interpersonal skills; focus on solving problems and conflict; keep emotions under control Use oral and written communication to receive instructions and ask questions; complete Company forms Understand teamwork; contribute to building a positive team spirit and put success of team above own interests Have balance, stamina, strength and the ability to work rapidly at heights; go over sides of buildings Supervisory Responsibility: This job has no direct reports, but has responsibility to assign/train/direct others on painting projects. Work Environment: The employee is regularly exposed to high, precarious places; fumes and airborne particles, moving mechanical parts; and outside weather conditions including extreme wind, heat and humidity. The employee is occasionally exposed to wet and cold weather conditions. The noise level is usually loud. Physical Demands/Requirements: The employee is regularly required to work at heights; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb ladders and balance; work at heights; stoop, kneel, crouch, or crawl; talk and hear. The employee must regularly lift and/or move up to 75 pounds. Specific vision required by this job includes distance vision, peripheral vision, and depth perception. Flexible work from home options available.

Terracare Associates Monarch Landscape Companies is a family of successful landscape brands in eight states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy! JOB SUMMARY: Responsible for Foreman training, retention, and the direction of Foreman activities on job sites. Provides effective leadership and ensures quality service for every client. Plan, organize, direct, or coordinate activities of workers, such as planting and maintaining trees, shrubs, flowers, and lawns. This position indirectly supervises crews, which includes assigning and directing daily tasks but does not have direct managerial responsibility. We are offering a $1,000 signing bonus for this opportunity! Conditions apply. MINIMUM QUALIFICATIONS: Education High School Diploma, GED, or 4 years related field or direct experience may be considered in lieu of minimum educational requirements. Experience At least 6 years of commercial landscape experience required License or Certification Valid driver license issued by the state where employed is required Certified Landscape Technician preferred Pesticide License issued by the state where employed or ability to obtain within one year Specialized Skills Supervisory Experience Ability to safely operate and train staff on the use of commercial landscape equipment and tools Demonstrate proper pruning techniques while taking into account the plant material and season Understand fertilization basics for both turf and plants Working knowledge of herbicide applications and relevant practices Excellent knowledge of safety regulations Have a general understanding of annuals installation and maintenance Ability to prioritize multiple tasks and complete them under tight deadlines Ability to motivate and lead subordinates Ability to read and understand maps for navigation and job planning Ability to communicate effectively with employees and management Bi-lingual English/Spanish strongly required Apply common sense understanding to carry out tasks Deal with standardized situations with occasional variables Strong conflict resolution skills. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Constantly required to talk, hear, see, sit, stand and walk Must be able to see at close vision, distant vision, peripherally, have depth perception and have the ability to adjust focus Frequent use of hands to manipulate, handle or feel objects, tools or controls Frequently required to reach, bend, twist, stoop, crouch, climb and balance on surfaces that may be narrow and/or slippery Frequently required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Frequently works with mechanical objects and outside in all weather conditions Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals Frequently exposed to loud noise levels Essential Job Duties and Responsibilities: Enforce operating procedures and work standards that will ensure adequate performance and personnel safety. Effective planning process that includes Scope, Time, Equipment, People and Sequence to ensure optimum execution for each project assigned. Inspect completed work to ensure conformance to specifications, standards, and contract requirements. Direct activities of workers who perform duties such as landscape maintenance, cultivating lawns, or pruning trees and shrubs. Schedule work for crews depending on work priorities, crew and equipment availability, and weather conditions. Maintain vegetation through activities such as mulching, fertilizing, watering, mowing, and pruning. Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained. Train and coach employees regarding consistent maintenance techniques. Provide workers with assistance in performing duties as necessary to meet deadlines. Inventory supplies of tools, equipment, and materials to ensure that sufficient supplies are available, and items are in usable and safe working condition. Confer with other supervisors to coordinate work activities with those of other departments or units. Complete weekly payroll duties. Other duties and special projects as assigned. Communicate with Area and Branch manager to maintain budget and standard goals. Maintain uniform and PPE guidelines. Other duties as assigned Total Rewards At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities. Monarch also provides eligible employees with an array of additional benefits, including: The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options; flexible spending accounts; retirement savings plans; term life/ad&d; and a number of supplemental insurances Company Provided Life/AD&D Employee Assistance Program 7 Paid Holidays 3 Days Paid Bereavement 5 Days Paid Jury Duty Employee Equity Program Paid Time Off Starting at 2 weeks per year Sick Pay in accordance with applicable state or local ordinance On-Demand Pay Through A Partnership with DailyPay Referral Bonuses Programs Gym Membership and Mobile Carrier Discounts Education Assistance Best-in-Class Learning Management System Career Advancement Opportunities The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements. Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions. Pay range: $26.00 - $36.00 Terracare Associates, LLC is an Equal Opportunity Employer and an E-Verify participating Employer Terracare Associates, is an On Demand Daily Pay Employer

Services : Field Service Supervisor, ATC Program - Coppell, TX Apply now Contact Your Rohde & Schwarz recruiting team is looking forward to receiving your application. Info City/region Coppell (Texas) (USA) Entry level Professionals Employment Type Full-time Ref. Number 15087 Share more We are looking for a Field Service Supervisor to support Air Traffic Controller business based out of our DFW-area facility in Coppell. This position is responsible for ensuring service and support commitments for both government and commercial service level agreements are fulfilled. The position is also expected to drive Continual Improvement initiatives to ensure ever-improving customer experience and employee satisfaction. Your tasks * Develops and leads remote field service technician teams to achieve best in class operating metrics by building a cohesive team environment and working cross functionally to enhance performance. * Coordinate multiple complex system installation project events simultaneously, plus unscheduled and/or scheduled corrective and preventative maintenance activities * Develop schedule & manage logistics to task technicians & subcontractors, tools & parts to complete service events * Coordinate and document site survey results ahead of installation * Manage complex projects involving multiple departments and various technical and business process related deliverables * Lead, promote, and facilitate continuous improvement activities while using problem solving and lean tools to drive change. * Ensure customers see Service and Support as a strong positive feature of Rohde & Schwarz solutions. Manage customer escalations * Provide quality information to Rohde & Schwarz development teams for the enhancement of product performance. * Maintain favorable working relationships with employees through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, and efficiency. Exciting insights into Rohde & Schwarz Our colleagues provide insider information about: * Daily adventures and challenges * Our passionate team * The technologies behind the innovative projects and solutions Your browser does not support the video tag Your qualifications * 3+ years of management experience with technical or business Bachelor's degree, or 10+ years of management experience with AA/AS degree * Experienced with Air Traffic Controller Systems, and/or IP based voice communication systems installation and service a plus * Technical capability to understand RF and Electrical system fundamentals. Ability to comprehend technical electrical and mechanical documentation and apply knowledge in relevant situations * Demonstrated experience in managing and coordinating time sensitive technician deployment schedules * Demonstrated experience managing complex projects. PMP/PMI Certification is a plus * Proficiency in MS Excel, with the ability to use data manipulation functions to analyze, filter, sort, and present complex datasets effectively through charts and graphs, enabling informed decision-making * Excellent communication and team work skills * Candidate should be based close to a major US airport * Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel * Available to support an on-call schedule and respond to on- demand travel for service actions at short notice * Ability to respond to service requests and escalations outside of standard business hours and on weekends and holidays * Proficiency in Microsoft Office tools * Experience in Lean, Six Sigma, and 5S a plus * Familiarity with SAP a plus * In order to be considered, candidates must be a current US resident with valid work authorization * Ability to obtain FAA security clearance Interested? We are looking forward to receiving your application! The total compensation for this position is $$85K-$110K. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills. We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics. Apply now Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty. Our offer * Flexible working hour models * Training & continuing education * Privately owned company * Promoting innovation * Long-term & attractive work environment Show more You might find this also interesting Our culture Discover how we live development, training, diversity and much more! Our benefits With us, you can expect more than just a job - discover the benefits we offer! Our application process Curious about our application process? Find out what awaits you! Your Onboarding Journey Curious about onboarding at Rohde & Schwarz? Take a look here!

Milton CAT is looking for a Service Supervisor who is highly driven and understands how to drive business and process. If you are a strong leader who runs an efficient shop, knows how to get things done and wants to support an iconic brand of the highest quality and best supported products in the industry, we look forward to hearing from you. Milton CAT is looking to invest in and develop the right individual with the goal of expanding our market share as well as launching your career path within Milton CAT. You will go through extensive training covering “who we are at Milton CAT”, the products, parts and services we represent and sell, our internal systems and departments as well as the industry as a whole. Salary Range: $80,000-$95,000 based on experience. This position is bonus eligible. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Keep jobs flowing: Jobs in, jobs out, service reports written, warranty claims determined, invoices closed. Become an integral part of the team: Listen, learn, contribute and continue to drive improvements. Pick the right technician for the right job. Drive metrics and business to run an efficient and profitable shop. Co-create annual goals and budget, in alignment with the organization's financial and operational objectives. Drive and support a strong safety culture. Effectively communicate/negotiate with customers concerning reviewing/scheduling jobs, explaining invoices. Oversee work order accuracy and closing process and the appropriateness of parts and labor. Manage, mentor, develop and coach service technicians Minimum Educational Requirements Bachelor's degree in Business Management or related business field is preferred. Equivalent education and relevant work experience may be considered in lieu of a Bachelor's degree. Qualifications Demonstrated ability to lead teams, set expectations and execute results Strong service department operations background and experience Highly process/metrics driven, knows how to run a highly efficient service department Solid communication and negotiation skills (with employees, customers and vendors) Proficient in technology (ERP systems, desktop/cloud applications, operational reports) Strong problem-solving skills and detail oriented with a high level of accuracy. Highly driven, sense of urgency, strong customer service orientation, does not punch a clock This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background checks and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

**TEAM UP WITH US!** The Service Supervisor - Field Service is responsible for directly supervising field service technicians and the daily operations of the Machine Field Service Department. **DO YOU HAVE WHAT IT TAKES?** **WHAT YOU'LL DO:** + Manages in accordance with Safety First and Safety Starts with Me culture + Communicate and ensure a seamless transition of the machine field service processes to each Customer and internal departments. + Interprets company policies to workers and enforces safety & DOT regulations. + Established or adjusts work procedures to meet schedules. + Maximize efficiency and truck utilization through effective communication and scheduling. + Manage work order quality standards and technician responsibilities related to paperwork and reporting expectations. + Manage technician group and resources to maximize efficiency to reduce operational costs and meet targets for field service. + Manage technician payroll + Manage WIP in accordance with Warren CAT operational goals + Review and manage technician performance in alignment with established Key Performance Indicators + Responsible for customer satisfaction metrics and corrective action plans when goals are not met. + Establish and maintain exceptional business relationship with Warren CAT's customer base. + Responsible for the sale or the review of a quote as it pertains to a work order and managing profit margins within the work order. + Responsible for recruitment and retention of technician staff + Handle a large volume of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing of all service calls. + Performs routine inspection of field service trucks for cleanliness and appearance. + Responsible for setting up maintenance schedules for all service trucks along with paper work. + Responsible for seeing that all service truck tooling is up to standards and a proper inventory of all tooling is kept and maintained. + Pro-actively establish effective relationships and support others in achieving high performance + Studies schedules and estimates worker hour requirements for completion of job assignment + Perform on call duties as assigned + Maintain a clean and organized work environment. + Display continuous respect, positive attitude and teamwork to achieve department and company goals. + Supervisory Responsibilities: Directly supervises field service technicians and the daily operations of the Machine Field Service Department **WHAT YOU'LL NEED:** + Requires a minimum high school diploma or equivalent and five years' experience in a related industry, as well as a depth of knowledge pertaining to machine service issues, business accounting, and leadership. + Prefer 2 years' experience in a supervisory role in a service industry. + Ability to read, comprehend and interpret written instructions and procedures, business correspondence and routine reports. + Ability to write simple correspondence. + Ability to understand and present information in one-on-one and small group situations to customers or employees of the organization. + Employee is empowered to make decisions directly affecting their ability to perform the above duties and responsibilities. + Ability to define problems, collect data and establish facts. Ability to apply common sense understanding and deal with problems involving a few concrete variables in standardized situations. Must be able to follow routine protocols as well as identify when the routines do not apply in a specific situation. + The position requires the ability to develop priorities and adjust work plans to meet deadlines. + Must be capable and willing to learn CAT DBS System, Lotus Notes System and SIS. + Thorough knowledge of MS Excel, Word and PowerPoint and report writing applications, including but not limited to Cognos, Crystal Reports, and/or Tableau. **WHY WORK WITH US?** + We like to take care of business and have fun doing it! + We offer health, dental, vision, life, and more as a comprehensive benefits package. + Don't you want to work with awesome people? **IMPORTANT INFORMATION:** While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Required travel up to 20%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Who We Are National Equipment and Service (NES) is a premier provider of preventative maintenance, repair, and installation services for industrial warehouse equipment, including roll-up doors and dock levelers. We specialize in ensuring the smooth and efficient operation of critical infrastructure within warehouses and distribution centers, helping businesses maintain safety and productivity. Our commitment to delivering superior service and expert solutions makes us a trusted partner in the industry. Why NES At NES, we are committed to becoming the Best Place to Work where employees are empowered and valued. We invest in our people by offering executive coaching, on and off-site training, industry certifications, and other forms of professional development, competitive pay and benefits, and the opportunity to be part of a team dedicated to delivering excellence in the industrial equipment service industry. Join us at NES, where your skills and contributions help drive the success of our clients and you will help build the core business by being involved in key decisions as we grow - both inside and outside the department. Check out our benefits for field employees! What the Role is The Field Service Supervisor at National Equipment and Service (NES) is a key leader responsible for managing field operations, ensuring quality and safety compliance, and driving both technician training and customer engagement. This role emphasizes hands-on oversight of field activities, guiding and developing technicians, and maintaining high levels of customer satisfaction. Additionally, the Field Service Supervisor manages large and complex projects, coordinates resources and logistics, and ensures that all operations are conducted in accordance with safety protocols and company standards. Key Responsibilities: In-Field Oversight: Conduct regular site visits to ensure technicians adhere to quality, safety protocols, and company policies. Conduct safety checks on sites, vehicles, and technicians to ensure a safe working environment. Serve as a point of contact for technical support escalations, troubleshooting complex issues, and providing guidance to field technicians as needed. Manage and oversee large and complex projects, coordinating resources, schedules, and logistics to ensure projects are completed on time, within budget, and in compliance with safety regulations. Training: Design, implement, and continuously improve field training programs for technicians, with a focus on safety, compliance, and customer satisfaction. Track and monitor the progress of all technician training and development to ensure everyone meets scheduled targets. Lead recall jobs alongside the original technician, providing hands-on training and coaching to teach the technician what went wrong, how to identify and fix it, and how to prevent it in the future. Train and coach existing Team Leads; identify and develop new Team Leads, emphasizing the importance of safety and customer experience in leadership roles. Gather and record feedback from employees to enhance training programs and improve the overall employee experience in the field. Customer Engagement: Identify opportunities to educate customers about our products, services, safety practices, and additional service offerings. Identify and report any safety or operational issues beyond the scope of work to the customer; proactively engage with customers during technical issues, delivering exceptional service by promptly addressing concerns and quickly resolving any problems. Gather and record feedback from customers to consistently enhance the customer experience and improve service delivery and the overall customer experience. Required Qualifications: Technical: Minimum of 5 years of experience in the installation, maintenance, and repair of industrial doors, loading dock equipment, and material handling systems. Software: Proficient with FSM (Field Service Management) systems that manage all aspects of field operations (Estimates, Work Orders, Dispatching, Scheduling, etc.); all work is logged and processed digitally in our app from your iPhone/iPad. Leadership: Proven experience in supervising and managing field service teams, including leading large and complex projects. Technical Skills: Strong technical background in troubleshooting and resolving issues related to industrial equipment, with a focus on safety and compliance. Training & Development: Experience in designing and implementing training programs for field technicians, with an emphasis on safety, compliance, and customer satisfaction. Customer Service: Excellent communication and customer service skills, with a track record of effectively managing customer interactions and resolving issues on-site. Problem-Solving: Strong problem-solving abilities, capable of troubleshooting complex technical issues and providing guidance to field technicians. Project Management: Experience in coordinating resources, schedules, and logistics for large-scale projects, ensuring completion on time and within budget. Safety Compliance: In-depth knowledge of safety regulations and best practices, with the ability to enforce safety protocols in the field. Driver's License: Valid Driver's License with a clean driving record. Additional Qualifications (desired, but not required): Certifications: OSHA certifications, First Aid/CPR/BLS certification, and Aerial Lift and Forklift Certification, or any other relevant certifications. Technical Expertise: Additional experience with hydraulic and pneumatic systems, welding, steel fabrication, and electrical work. Advanced Leadership Training: Formal training or certification in leadership, team development, or project management. Industry Knowledge: Familiarity with the latest industry trends and technologies related to warehouse and industrial equipment. Customer Engagement: Experience in customer relationship management (CRM) systems or customer experience improvement initiatives. Bilingual: Proficiency in a second language, particularly Spanish, to better serve our diverse customer base. Work Environment: Work in various environments, including warehouses and outdoor customer locations. Use of personal protective equipment (PPE) is required for safety. Travel Requirements: Frequent travel to job sites, vendor locations, and our headquarters in Irvine is required. The company provides a fully equipped van that you can take home, allowing you to be dispatched directly from your residence. Benefits: Health: Medical/Dental/Vision (50% employer contribution for Medical) Additional Insurances: Life, Critical Illness, Accident, etc. Free Employee Assistance Program Financial: Weekly Paychecks Overtime Opportunities Annual Performance and Compensation Reviews Quarterly celebrations and rewards Bonus program based on team goals and field sales 401(k) Time Off: 2 weeks dedicated Vacation Time 5 days dedicated Sick Time 7 Paid Holidays Safety: All necessary PPE provided on day one Personalized OSHA-compliant fire-rated uniforms Aerial Lift and Forklift Certification OSHA certifications First Aid / CPR / BLS Employee Development: Comprehensive paid training program Opportunities for growth and internal advancement Tuition Reimbursement Tools and Equipment: Company-branded gear iPhone and iPad Fully equipped vehicle with welder, tools, and equipment Fuel and maintenance card Equal Opportunity Employment: NES considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

General Job Description: This position is directly responsible for supervising the service technicians in this specific geographic area. This person is also a primary contact for the customer personnel when either the route mechanic or service sales person is not available. This position is the technical backup for both the route mechanic and Service Sales Personnel on accounts in this geographic area. On repair, replacement, or installation jobs performed by Service Department personnel, this individual is responsible for completing the work on time and protecting the Company's financial interest. This position is responsible for conducting and documenting periodic safety meetings with the area field personnel and monitoring jobsite conditions to assure that safe working procedures are always employed. Supervises: Journeymen, Apprentices, and Trainees. Essential Duties & Responsibilities * Recruit, interview and train new employees * Review and follow up on mechanics' work orders and tool purchases * Answer technical questions from field mechanics and Service Sales personnel * Balance workloads in the area's routes to keep appropriate skill levels on jobs as needed * Manage "on call" staffing and vacation requests to assure the Company fulfills its contractual obligations * Serve as backup for on call and weekend staffing shortages * Perform periodic quality control inspections at customer locations * Interface and cooperate with System Operations to assure the Company's contractual obligations for project completion and warranty are fulfilled * Optimize labor productivity by collaborating and resource sharing with other area Supervisors in FSG, Sunbelt Controls, and System Operations. * Monitor productivity for area employees by approving all non-billable labor * Monitor and manage the "Weighted Average Cost" of the technicians in this area to maximize the Company's return without comprising the quality of the service provided * Hold monthly safety meetings and enforce safety guidelines and procedures * Conduct Site Safety Inspections (SSI's) for customer locations in your geographical area * Counsel technicians when either Customer relations issues arise or internal Company procedures have not been followed * Assist Dispatch in meeting the Company's response time promise to customers * Maintain and safeguard the area special/large tool inventory * Other special projects may arise periodically * Executes QA/QC protocols and QC field installation. * Responsible for implementing Safety Department protocols by reviewing and discussing required safety documents with the field personnel to ensure work is being performed in a safe manner. * Mentor, train and develop future supervisors (succession planning) to meet current and future business needs. * Coordinates and communicates effectively with different departments within ACCO. * Adhere to and promote ACCO company policies and procedures. * Instill a culture of accountability, integrity, ethics, and respect within the department * Other tasks and duties as assigned by supervisor and/or upper management. Position Requirements: * High school diploma, Certificate of G.E.D, or certificate of completion in an apprenticeship program in HVAC & refrigeration, or similar trade or technical program completion. * 10+ years of experience in HVAC-R mechanical service and repair. * 3+ years of Journeyman experience with HVAC-R mechanical service and repair. * Good written and oral communication skills. * Strong technical and troubleshooting skills. * Strong track record of successfully interacting with customers. * Ability to utilize a personal computer. * Willingness and ability to attend ACCO and Union training sessions (signatory sponsorship will be provided to non-signatory applicants hired for the position). * Ability to lift and carry materials ranging from 11-25 lbs. up to 33% of the time. * Valid (non-commercial) driver's license with MVR that meets ACCO's risk insurance standards. ACCO Competencies: * Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision. * Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity. * Insight: The ability to gather and make sense of information that suggests new possibilities. * Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people. * Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner. * Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success. * Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility, and shows personal humility. * Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change. * Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives. Additional Competencies Areas Needed: * Numeric and Verbal Reasoning Skills * Persuading & Influencing * Adaptability & Flexibility * Commercial/Business Acumen * Analyzing & Interpreting Physical Requirements: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * While performing the duties of this job, the employee is regularly required to sit, stand, use hands to operate equipment (i.e. tools, computer, keyboard and cell phone, talk and hear). * The employee frequently is required to reach with hands and arms above shoulder height to access equipment. The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl (for purposes of accessing equipment in need of repair). * Specific vision abilities required by this job include close vision and distance vision. * The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. * Ability to climb up and down ladders as needed * Regular and routine attendance Hours: Typical hours are Monday to Friday, between the hours of 5:00 am to 4:30 pm, overtime as needed. Travel: 0 -5% of the time to and from the primary office to regional branch offices. Wages: This position is for signatory employees and wages will be in alignment with the current Collective Bargaining Agreements. #ACCO #LI-MM1

General Job Description: This position is directly responsible for supervising the service technicians in this specific geographic area. This person is also a primary contact for the customer personnel when either the route mechanic or service sales person is not available. This position is the technical backup for both the route mechanic and Service Sales Personnel on accounts in this geographic area. On repair, replacement, or installation jobs performed by Service Department personnel, this individual is responsible for completing the work on time and protecting the Company's financial interest. This position is responsible for conducting and documenting periodic safety meetings with the area field personnel and monitoring jobsite conditions to assure that safe working procedures are always employed. Supervises: Journeymen, Apprentices, and Trainees. Essential Duties & Responsibilities Recruit, interview and train new employees Review and follow up on mechanics' work orders and tool purchases Answer technical questions from field mechanics and Service Sales personnel Balance workloads in the area's routes to keep appropriate skill levels on jobs as needed Manage “on call” staffing and vacation requests to assure the Company fulfills its contractual obligations Serve as backup for on call and weekend staffing shortages Perform periodic quality control inspections at customer locations Interface and cooperate with System Operations to assure the Company's contractual obligations for project completion and warranty are fulfilled Optimize labor productivity by collaborating and resource sharing with other area Supervisors in FSG, Sunbelt Controls, and System Operations. Monitor productivity for area employees by approving all non-billable labor Monitor and manage the “Weighted Average Cost” of the technicians in this area to maximize the Company's return without comprising the quality of the service provided Hold monthly safety meetings and enforce safety guidelines and procedures Conduct Site Safety Inspections (SSI's) for customer locations in your geographical area Counsel technicians when either Customer relations issues arise or internal Company procedures have not been followed Assist Dispatch in meeting the Company's response time promise to customers Maintain and safeguard the area special/large tool inventory Other special projects may arise periodically Executes QA/QC protocols and QC field installation. Responsible for implementing Safety Department protocols by reviewing and discussing required safety documents with the field personnel to ensure work is being performed in a safe manner. Mentor, train and develop future supervisors (succession planning) to meet current and future business needs. Coordinates and communicates effectively with different departments within ACCO. Adhere to and promote ACCO company policies and procedures. Instill a culture of accountability, integrity, ethics, and respect within the department Other tasks and duties as assigned by supervisor and/or upper management. Position Requirements: High school diploma, Certificate of G.E.D, or certificate of completion in an apprenticeship program in HVAC & refrigeration, or similar trade or technical program completion. 10+ years of experience in HVAC-R mechanical service and repair. 3+ years of Journeyman experience with HVAC-R mechanical service and repair. Good written and oral communication skills. Strong technical and troubleshooting skills. Strong track record of successfully interacting with customers. Ability to utilize a personal computer. Willingness and ability to attend ACCO and Union training sessions (signatory sponsorship will be provided to non-signatory applicants hired for the position). Ability to lift and carry materials ranging from 11-25 lbs. up to 33% of the time. Valid (non-commercial) driver's license with MVR that meets ACCO's risk insurance standards. ACCO Competencies: Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision. Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity. Insight: The ability to gather and make sense of information that suggests new possibilities. Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people. Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner. Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success. Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility, and shows personal humility. Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change. Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives. Additional Competencies Areas Needed: Numeric and Verbal Reasoning Skills Persuading & Influencing Adaptability & Flexibility Commercial/Business Acumen Analyzing & Interpreting Physical Requirements: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee is regularly required to sit, stand, use hands to operate equipment (i.e. tools, computer, keyboard and cell phone, talk and hear). The employee frequently is required to reach with hands and arms above shoulder height to access equipment. The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl (for purposes of accessing equipment in need of repair). Specific vision abilities required by this job include close vision and distance vision. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Ability to climb up and down ladders as needed Regular and routine attendance Hours: Typical hours are Monday to Friday, between the hours of 5:00 am to 4:30 pm, overtime as needed. Travel: 0 -5% of the time to and from the primary office to regional branch offices. Wages: This position is for signatory employees and wages will be in alignment with the current Collective Bargaining Agreements. #ACCO #LI-MM1

Main Duties & Responsibilities Primary Job Role Enforces all safety policies and procedures. Ensures acceptable truck condition / appearance, tool inventory, equipment, required service manuals and safety items. Receives calls from customers for field service repairs. Secures customer authorization and applicable information as required. Ensures customer is kept up-to-date on the status of his/her work, including revised estimates. Opens field service work orders, segments and prints time cards. Ensures all employees know their job assignments by starting time. Responsible for all field operations and tracing of all field work orders. Follow-ups field service work orders, calls customers. Checks all field work orders for accuracy, approves and forwards to appropriate office personnel (Service Manager, Service Administrator). Provides necessary technical advice to technicians to maximize repair integrity and minimize service warranty. Participates in service meeting at the branch. Reviews each employee annually with Service Manager to review his/her progress and job classification. Makes recommendations annually to Service Manager for pay increases. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option. Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input. Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers. Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas. Company Overview In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications Education and Experience Formal Education High School diploma or GED Experience 3-4 years Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Valid drivers license Good computer skills with Microsoft applications. Not Required but Highly Desired Criteria Extensive industry specific equipment familiarity and service skill. Updating of Knowledge Job requirements occasionally change requiring re-training to stay current every 3-5 years. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires problem solving ability, established examples / guidance are not always available Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process. Working Environment Stress Load Regular exposure to these stresses (20-80% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job involves a first level leader, responsible for team members only - no subordinate Supervisors / Managers) Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) O: Climbing O: Balancing O: Stooping O: Kneeling O: Crouching O: Crawling O: Reaching F: Standing C: Sitting F: Walking O: Feeling O: Fingering O: Grasping C: Repetitive Motion C: Talking C: Hearing O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs. O: Pushing - 26-50 lbs O: Pulling - 26-50 lbs. O: Lifting - 26-50 lbs. O: Pushing - Over 50 lbs. O: Pulling - Over 50 lbs. O: Lifting - Over 50 lbs. Environmental Conditions "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. N/A: Outside environmental conditions: No effective protection from weather. N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level N/A: Vibration: Exposure to oscillating movements of the extremities of whole body. N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. N/A: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER Not ready to apply? Connect with us for general consideration.

Who We Are: Founded in 1959, HECO is a family-owned business that maximizes the reliability of rotating equipment. Through a mix of repair, product sales, field service, predictive and equipment management services, HECO helps customers do three things better: 1) see what's going on, 2) get rid of the issue, and 3) stop the issue from happening again. Warwood Armature is now part of the HECO organization, and this partnership offers a combined 165 years of experience in the reliable and efficient use of electric motors and rotating equipment to additional industries and geographic areas and creates a unique wealth of DC motor knowledge and capabilities. We serve customers across a wide range of industries, including power generation, steel and other metals, coal, shale, chemical processing, pharmaceuticals, paper and pulp, wastewater and freshwater, aggregate and cement, original equipment manufacturers (OEMs), and other manufacturing. When you work for HECO, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Dedicated to the right way, can do attitude, respectful honesty, get stuff done, and team fellowship. Responsibilities and Expectations: HECO's Field Service Supervisor will be responsible for job quoting, scheduling, and completion of all field service- related jobs and tasks. They will work closely with our sales team and operations manager to help maintain as well as grow our current field service customer base. This person will be responsible for up to (4) direct reports at a time. The Field Service Supervisor will make sure that department sales, profit, and growth goals are met. Lead Field Service team in day-to-day operations. Quote and schedule all field service-related work. Responsible for department monthly P&L. Lead, Manage, and hold technicians accountable. When necessary, recruit, hire, and train additional service technicians. Create/review all service reports prior to sending them to customers. Ensure all technicians are up to date on all required safety training and tasks. Be onsite and be main customer contact while overseeing large projects. Will be required onsite often to start while the team is continued to be grown and advanced Ideal Candidates will: 5+ Years of electric motor field service experience with project management experience. Experience with working on above NEMA frame motors up to 10,000HP Have the ability to give presentations to customers about industry leading techniques and services. Fit within the HECO culture and share the same core values as the company and its team. A highly detailed individual who can excel in a fast paced, quickly changing environment. Growth oriented in nature - excited to be part of a company that is focused on growth. Ability to perform onsite tasks such as electrical testing, vibration analysis, shaft alignments etc. (Must be willing to get dirty) Experience writing technical reports following completed work. Great communicator with the ability to work with cross departmental personnel and people with various backgrounds and personalities. Willingness & flexibility to travel to customer sites and stay overnight to perform work or have meetings roughly 45-50% of the time. Benefits Paid Time Off On-the-job Training 401K Employer Match Medical, Dental and Vision plans And more! Pay Range: HECO strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education. Relocation assistance is available. If you are the right fit and you'd like to be here, we'll make it happen. HECO Inc. is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Job Title: Field Service Supervisor Department: Technical Service Reports To: Technical Service Manager Exemption Classification: Exempt Summary: Supervise field techs, dealing with customer request for service for either warranty or information request, scheduling and coordination start-ups on new equipment and following up on these start-ups. MINIMUM REQUIREMENTS TO PERFORM DUTIES Essential Duties and Responsibilities: 1. Supervise technicians during installation and startup of machines at the customers' plant and maintain all working components as determined by customers' needs. 2. Schedule and coordinate travel to customers' location(s) for techs to supervise installation of our machines at the customer's plant and perform startup of new machine. 3. Assist techs with field trouble shooting on both warranty and repair orders. 4. Review jobs in the shop as production is in progress for possible field service problems. 5. Training of other employees and/or customers on machines. 6. Review and post service reports on jobs in the fields. 7. Assist Technical Service Manager when required. 8. Other functions as directed. Supervisory Responsibilities: Supervise Field Service Technicians and assist in training of temporary/new employees. Qualifications/Skills: Must be able to present information to groups of employees, customers, suppliers, etc. both in writing and verbally. Be able to use Word, Excel and PowerPoint to communicate this information. Education and/or Experience: College degree in electrical engineering and/or 2-3 years of technical experience in manufacturing automation, material handling, and/or machine control. Must have product component level knowledge, programming experience. Position requires multiple projects be handled at one time. Language Skills: Communicate verbally and/or in writing with customers, suppliers, other employees, other departments and supervision as to work in progress, problems and/or completion. Must be able to present information to groups of employees, customers, vendors, etc. Mathematical Skills: Be able to add, subtract, multiply and divide basic numbers. Calculate percentages and perform advanced mathematical procedures. College level mathematics. Reasoning Ability: Be able to identify work process problems and possible solutions. Certificates/Licenses/Registrations: Maintain local, regional and/or national memberships in appropriate professional organizations/associations. Physical Demands: Stand for prolonged periods of time on concrete floor. Will be required to kneel, squat, stoop, recline, climb, crawl, and/or bend on an as needed basis. Must be able to adjust visual focus. Must be able to lift up to 50 lbs. unassisted, over 50 lbs. with assistance of a lifting device. Work Environment: Traditional shop atmosphere. Subject to temperature variance based on season. Loud noise level. May be exposed to various fumes or smells based on job. Travel : Some travel (10% - 20% of the time) throughout North America to customer jobsite for startups, machine commissioning, and warranty work as dictated by project. Some International travel required.

The Service Supervisor is responsible for serving as team leader and tracking efficiency for 5-15 technicians to ensure that customer needs are met at the highest level. The Service Supervisor will support the Service Dispatcher and/or Service Advisor in their daily tasks including handling incoming calls, producing quotations and estimates, opening and closing work orders, adjusting time on work orders, dispatching Field Service Technicians, assigning jobs to Shop Technicians, training/mentoring less experienced Technicians, and other duties not specified. Coach and direct Service Department employees Monitor, improve, and maintain Technician performance Ensure proper planning of jobs, quoting, parts availability, and manpower Effectively handle customer objections and concerns Maintain (and ensure technicians maintain) proper dialog with customer and inform customer of repair status as required Monitor customer satisfaction and employee morale and take steps to improve both when necessary Minimize customer downtown with accurate and efficient job planning and repairs Effectively communicate with company personnel Assign jobs to shop technicians and dispatch field service technicians

Job Description Job Summary: This position is responsible for ensuring the successful management and achievement of work performed in the service area and operational goals by providing quotes for jobs and work order review for customer billing; customer communications; field safety practices and compliance with field operating policies. This position has a major responsibility to ensure the complete and total satisfaction of internal and external customers while continually striving to achieve all corporate goals. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: Model, promote, reinforce, and reward the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission Establish and mutually agree upon and communicate job expectations (i.e. accurate price quotes and time estimates) to internal and external customers to ensure customer satisfaction according to our mission and core business values Establish, model, and reinforce safety practices that are consistent with our mission to ensure employee and customer safety Model collaborative problem solving and personal influencing skills to ensure that service activities in the incumbent's area of responsibility are aligned with the overall business plan of the service department and company Provide the Service Manager with status reports on all open work orders in an accurate and timely manner Review monthly service operations branch statement to assess progress on department business goals Participate in the selection, development, and evaluation of service department personnel to ensure a high level of commitment and competence is available in our human resources Coordinate the company safety program in all areas of responsibility in a manner consistent with corporate policies and guidelines Successful completions of other key projects as may be assigned by management Work safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards Perform other duties as assigned Knowledge, Skills, and Abilities: Knowledge of and experience in field service management Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization Excellent verbal, written, communication, and presentation skills Exceptional organizational, self-management, time management, and multitasking skills Ability to work on multiple projects and deal effectively with employees and management Ability to think logically while interpreting and analyzing problems assigned or encountered Ability to identify complex problems and to review related information to develop and evaluate options and implement solutions Ability to work independently as well as a part of a diversified team Education and Experience: High School diploma or GED required Required - Verifiable 3 years of heavy construction equipment repair experience in shop and field required; 5 or more years preferred Minimum of 2 years of supervisory or leadership experience preferred Supervisory Responsibilities: Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Travel: Up to 20%, to include overnight stays, is to be expected Valid driver's license Physical Requirements: This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc. This role frequently communicates with others, must be able to exchange accurate information in these situations Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work Occasionally lifts and moves materials and equipment up to 50 lbs. Work Environment: This job is generally performed in a professional office, in environmentally controlled conditions. Occasionally works outdoors around moving mechanical parts; may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity Noise levels may be loud at times Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment Requires wearing common protective or safety equipment Frequently works at fast pace with unscheduled interruptions Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Field Service Supervisor. In accordance with management directives this position directs the activities of the Field Service Department, as well as the employees, in the performance of Field repairs and parts on equipment to ensure that the company provides the customer with the most efficient and cost-effective product line support possible. Primary Responsibilities: This position mandates that the employee be able to perform all of the following functions: * Supervise and develop the personnel of the department * Receive and respond to customer requests or inquiries on equipment repairs * Assist in determination of needed repairs and the timing of repairs * Research information from literature and computer based sources * Assign and schedule equipment and personnel to shop repairs * Other functions as assigned by necessity This position may perform any combination of the following duties: * Assess employee performance and provide guidance or recommend training needed to reach and maintain acceptable performance level * Foster good employee/management relations * Decide upon and administer employee discipline as required * Receive calls from customers on a daily basis concerning the price and schedule for machine repair or service, technical information, recognition of warranty contracts, equipment transportation needs, and other issues * Discuss complex repair diagnoses or procedures with Technical Communicators or other personnel within the company or with the manufacturer * Address equipment down time concerns through scheduling repairs at times most convenient to the customer * Utilize mainframe, personal computers, as well as literature sources such as pricing manuals, service manuals, parts books, service warranty guides, etc, to find information on invoices, work orders, parts availability, repair procedures, flat rate pricing, machine repair history, components under warranty coverage, and other similar information * Devise work schedules for repairs to be performed in the field which utilize available mechanics and service vehicles in the most cost efficient manner while taking into consideration parts availability and delivery schedules * Examine work orders, requisitions, service reports, claim forms, bills of lading, etc, for accuracy and by request of other departments, personnel or the customer; draft budget recommendations * Perform other work related duties as assigned Degrees or Other Special Requirements: * Comprehensive knowledge of mechanical repair procedures and their application to equipment repair * Thorough understanding of Company/contract practices and policies in relation to the direction of the work force * Significant talent in the direction and scheduling of persons, as well as those who supervise and support them, to achieve the highest possible degree of productivity * Considerable written and verbal communication skills for the conveyance of instructions * Working skills in computer applications in a Windows based environment to provide for continual improvement of department efficiency * Provide superior customer service and product support through management of all aspects of the service department * Responsible for developing and managing relationships with customers, employees, salesmen and various departments within Cleveland Brothers. * Proven success in managing and developing staff. Superior interpersonal and relationship building skills * Precise documentation, organized, and detail oriented * Ability to manage day to day operations * Strong verbal and written communication skills. Intermediate computer skills * Proficiency with MS office software, Lotus Notes and DBSi * Responsible for growing and continuing to improve efficiency Skills / Knowledge / Qualifications: * Five years of hands on supervisory experience within a field environment demonstrating increased responsibility and knowledge of Caterpillar product lines, or an equivalent combination of training and experience acceptable to Company. Why Join the Cleveland Brothers Team * Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account. * Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company. * Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul. About Us: For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors. From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service. Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals. At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals. Discover how we can support your operations at ************************** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.