Welfare Eligibility Interviewer jobs at State of Arizona

Screens pretrial arrestees in order to determine the level of pretrial services intervention required. Interviews defendants and references for first appearance in court; initiates bond investigation, verifies and gives information to the appropriate bond sponsor; assists in preparation of bail reports. Verifies background information provided by the defendant; codes screening and interview data for information system entry. QUALIFICATIONS: Graduation from high school or an equivalent recognized certification; current enrollment in a college-level Criminal Justice program/closely related field OR six (6) months of experience working in the Criminal Justice system. Equivalency: Associate's Degree in Criminal Justice/closely related field. PREFERENCE FOR EXPERIENCE: Screening arrestees; interviewing defendants; recording/documenting interview information; explaining conditions/guidelines of non-financial pretrial release (must specify on application). Also desirable: Bi/trilingual (English/Spanish/Creole). Valid Florida Driver's License and PBC Risk Management Department driving history approval prior to appointment. Will be required to pass a Criminal Justice Information Systems (CJIS) background check in addition to a Palm Beach County Sheriff's Office background check prior to appointment. THESE ARE AT-WILL POSITIONS.

Annual salary: $49,700/yr POSITION OBJECTIVE: Responsibilities include data management, data entry, data reporting and data validation. In addition, this position obtains, maintains and processes client information to determine eligibility for Federal/State funding and Medicaid. In this role you will assist in resolving problems, locating missing/additional information and be responsible for creating and maintaining documentation which meets all Federal and State requirements for client eligibility. ESSENTIAL FUNCTIONS: Accurately enters required program information adhering to strict deadlines Obtains and maintains appropriate eligibility documentation Completes applications for Medicaid and Federal/State Funds Maintains open communication with Protective Investigators and Case Managers responsible for supervising cases of children in care, obtaining information on income, household composition and family resources in order to determine eligibility Provides technical assistance on the completion of all eligibility forms Service Center Medicaid support: verification, provider changes and validation activities Document tracking, checklist preparation and requests for more information Queries systems to access specific information for distributing weekly/monthly reports to case management and senior management staff Performs routine data validation sampling Attends regular IES team meetings, staff meetings, service center meetings, case management meetings, in service trainings and conferences as needed. Assists with Medicaid plan enrollment activities and tracking. Participates and documents CTS staffings. Perform IES training activities such as Argos training, DCM orientation and ongoing FSFN support. Participates in peer file review activities. Participates in Federal Monitoring Reviews. Maintain frequent communication with internal staff regarding changes to case data and eligibility including but not limited to Records Room, Adoption, GAP, Master Trust and Operations staff. Utilize established checklists, forms and task tracking tools identified in the Data Center Handbook to report work status and maintain required documentation. Participates in the agency strategic plan & quality improvement processes Ability to safely & successfully perform essential job functions consistent with the ADA, FMLA, & other federal, state, & local standards, including meeting qualitative & quantitative productivity standards. Ability to maintain reasonably regular, punctual attendance consistent with ADA, FMLA & other federal, state, & local standards Ability to comply with all personnel policies & procedures We understand the importance that every provider, parent and employee plays in the success of our mission to protect and inspire every child, every day. An essential function of all employees is to provide excellent customer service by being professional and respectful in all interactions each and every day. It is also expected that all employees are timely and responsive in their communication with others. NON-ESSENTIAL FUNCTIONS: Assists with file audits to assess completeness of information Duties in other counties as assigned Assist Records room as needed. Provides feedback on existing IES tools and procedures Training and support to new IES team members. This list of functions is not intended to be exhaustive. The agency reserves the right to revise this job description as needed to comply with actual job requirements. QUALIFICATIONS: REQUIRED: High School Diploma/GED 2 years experience with spreadsheets/databases Proficiency in Microsoft Excel and Word Minimum of 2 years of child welfare or related experience. PREFERRED: Minimum of 2 years of child welfare or related experience. Record management experience Data management experience Thorough knowledge of state SACWIS system (FSFN) Previous experience in client eligibility determination SKILLS: REQUIRED: · Strong customer service skills · Good organizational skills · Ability to work with strict deadlines · Ability to work effectively in a team environment Able to break down problems and information in order to systematically identify the cause of problems or make recommendations; gather information from multiple sources; analyze complex information; organize information for analysis. · Able to be thorough and complete when working with assembling, processing, or providing detailed information; track details even when under pressure. · Able to maintain composure and handle frequent job changes or unexpected disruptions; work with conflicting, delayed, or unclear information; remain effective when faced with change and uncertainty. · Able to maintain a composed problem-solving approach when faced with unrealistic expectations, pressing time demands, frustration, or interpersonal conflict. · Able to persevere in accomplishing tasks or objectives; commit to long hours of work; do everything possible to reach goals; have a sense of urgency about getting results. · Excellent verbal and written communication skills · Ability to manage multiple tasks and conflicting priorities · Proficient MS Excel skills · Ability to read and interpret legal documents to arrive at appropriate analyses of needs · Ability to interpret and follow operating procedures · Knowledgeable in Web Based Applications Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others. Able to demonstrate consistency of words and actions; protect confidential information; do what is right even when no one is watching; demonstrate sound business ethics; consistently comply with organizational values. · Ability to travel PREFERRED: · Knowledge of quality assurance programs · Knowledgeable about client information system software SPECIAL CONDITIONS: Thorough Background Screening upon hire including FBI, FDLE, Local Law check, Employment Reference check, DMV check, Criminal Records check, Social Security Trace & Drug Screening. FDLE check will be run at least every 5 years. On-call assignments- N/A Travel- local: 5% per week, long-distance: 2.5% per month PHYSICAL & MENTAL REQUIREMENTS: (N=Needed P=Preferred) Analyzing (N), Bending-neck (N), Bending-waist (N), Calculations (N), Carrying/Lifting (N), Climbing (P), Crawling/Crouching (P), Finger Movements (N), Handling Objects (N), Kneeling (P), Pushing/Pulling (P), Reaching (N), Reading & Comprehending (N), Reasoning (N), Sitting (P), Squatting (P), Standing (P), Twisting-neck (N), Twisting-waist (P), Walking (P), Writing (N) POSITION STATUS: Non-Exempt Supervision level: 1 = general direction, 2 = direction, 3 = general supervision, 4 = supervision, 5 = close supervision Supervised by: Information & Eligibility Manager - Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C. Hernandez at **************.

What are you seeking in a new position? If you're like many others, doing something meaningful is important to you. How about work/life balance? Affordable healthcare? Comprehensive well-being programs? An excellent retirement plan with significant employer contributions? If you answered "yes" to these questions, keep reading. You can find it all right here in Pinal County. It might be time for a change of scenery, where you can make a difference and benefit from an employer who cares for and values its people. Pinal County proudly invests in the future of our 2000 employees every day, and we have the best team! We offer a wide range of impressive benefits, including retirement plans that are among the best Arizona has to offer! Just take a look: * An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance. * Paid Vacation And Sick Leave * 15 Vacation Days Accrued Annually Starting Day One * After Three (3) Years of Service, 18 Vacation Days Accrued Annually * After Five (5) Years of Service, 20 Vacation Days Accrued Annually * Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish * 13 Sick Leave Days Accrued Annually Starting Day One * Paid Sabbaticals Every Five (5) Years * Two-Week Sabbatical After Five Years of Continuous Service * Three-Week Sabbatical After Ten Years of Continuous Service * Four-Week Sabbatical After Fifteen Years of Continuous Service * Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service * Comprehensive Wellness Program * Quarterly Wellness Challenges * Vision Exams and Optometry Events Onsite * Vaccination Clinics * Onsite Mammogram and Prostate Screening Events * Skin Cancer Screening Events Onsite * Biometrics and Health Screening Events Onsite * Financial Health and Retirement Planning Events Onsite & Online * Fitness Resources and Onsite Sessions Like Yoga and Tai Chi * Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit! * Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From * Some Medical Plans with Zero Employee Premium Cost * Dental and Vision Plans * Tuition Reimbursement Program * Alternative Work Schedules * Telehealth * Qualified Employer - Public Service Loan Forgiveness Program - Department of Education * Employee Assistance Program with Ongoing Training & Development Options * Civil Service Leave * VanPool Options * Short-Term Disability - Employer Paid * Basic Life Insurance - Employer Paid * Flexible Spending Accounts for Dependent Care and Medical Expenses * Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance Additionally, collaborate with a talented team committed to making Pinal County an outstanding place for residents and staff. Working at Pinal County is an investment in YOU. Apply today and find out why Pinal County is more than just a job. Before you apply, watch this video to learn helpful tips for completing an application at Pinal County: Application Tips Working in a multidisciplinary environment with Law Enforcement, Department of Child Safety, Medical Forensics, Victim Advocates and other service agencies, this position provides support and feedback to the Forensic Interview team including consultation and training of team members and partners and coordination of peer review. The position will also conduct forensic interviews of children in a timely, neutral and developmentally and culturally appropriate manner for the Pinal County Family Advocacy Centers and assist complex investigations with other Federal, state, and regional Law Enforcement Agencies (LEA) under basic supervision. * Actively participate in the interviewing and hiring process and ensure the successful on-boarding of new forensic interviewers. * Monitor service delivery to ensure quality standards and best practices are adhered to, reporting progress and challenges back to the FAC Supervisor. * Provide constructive, balanced, regular feedback to the forensic interviewer team. * Develop plans to address identified gaps, challenges and barriers in the forensic interview team * Stay current on quality standards and best practices in forensic interviewing, child abuse, trauma informed practice and service provision. * Develop and present training programs on a variety of specialized topics as needed. * Facilitates quarterly peer review and provides updates on current research * Attend training for ongoing education and career development as needed * Oversight and coordination of the forensic interviewer on-call schedule * Provide support to the FAC Supervisor in developing and implementing programs and goals for the Dedicated Forensic Interviewers. * Conduct objective forensic interviews of children who are alleged to have been victims of abuse and neglect, or witnesses to crimes utilizing the Arizona statewide interview protocols of a semi-structured cognitive interview process. * Develop rapport with caregivers and children when families visit the FAC. * Conduct a thorough pre-interview with caregivers to obtain background information and information on the child's communication and developmental functioning. * Observe and evaluate the child's emotional and developmental functioning before and during the forensic interview and structure the interview to best meet the needs of the child while obtaining information. * Operate audio and visual equipment to record interviews. * Provide weekend and after hours forensic interviews on an on-call basis. * Document activities in the case management system. * Provide court testimony as needed regarding interviews conducted. * Compile and report monthly activities and statistics. * Act as a representative for the FACs in public presentations and media communication. * Inform the FAC Supervisor about relevant developments in the child abuse field and other relevant developments possibly impacting the FAC. * Help ensure accreditation standards are maintained at the FACs with regards to forensic interviews and interviewers * Maintain the integrity, professionalism, values, and goals of Pinal County by assuring that all rules and regulations are followed and that accountability and public trust are preserved. * Maintain HIPAA compliance and absolute confidentiality of work-related issues, customer records and restricted County information. * Perform other related duties as required. * Bachelor's degree in Criminal Justice, Social Work, Child Abuse, Family Violence, or Administration. * Three (3) years of experience conducting forensic interviews in a Child Advocacy Center Setting. * Arizona residents must have an Arizona Driver's License upon hire; newly established Arizona Residents must have one within 30 days of hire. Preferred Qualifications * Experience supervising or mentoring employees in a criminal justice or social service setting. * Knowledge of PCAO policies, procedures, organization and operations. * Knowledge of state of Arizona criminal and civil statutes, rules, administrative orders, and applicable Federal rules and regulations. * Knowledge of principles related to forensic interview methods. * Knowledge in assuming delegated responsibilities. * Knowledge of principles and techniques for conducting forensic interviews of minor children and special victims. * Knowledge of Arizona criminal justice and court systems, procedures, and protocols. * Knowledge of principles of confidential records, case files, and file management. * Knowledge of the unique roles of law enforcement, advocates, medical providers and Department of Child Safety specialists. * Skill in interpreting and applying state and Federal rules and regulations. * Skill in compiling and analyzing program data, preparing and maintaining accurate records, and generating reports. * Skill in interpreting laws and regulations, maintaining composure, and working effectively under stressful conditions. * Ability to use initiative and independent judgment within established procedural guidelines. * Ability to mediate and negotiate difficult and complex situations. * Ability to communicate effectively orally and in writing and exercise judgment and discretion in decision making. * Ability to establish and maintain cooperative working relationships with attorneys, and representatives of law enforcement agencies, courts, and other participants in the justice system. * Ability to use specialized interview techniques for children and victims of abuse and assault. * Ability to assess for special needs and utilize a skilled communication approach accordingly. * Ability to maintain a neutral position and fact-finding role within a legal framework. * Ability to effectively approach children and families who have experienced significant trauma * Ability to effectively manage situations requiring diplomacy, understanding, fairness, firmness, and sound judgment. * Ability to follow and effectively communicate verbal and written instructions. * Ability to provide constructive feedback. * Ability to work in a collaborative setting. PHYSICAL DEMANDS The work is light and requires exerting up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The work also requires the ability to finger, handle, reach, perform repetitive motion, kneel, lift, speak, hear, stoop, walk, operate motor vehicles and demonstrate mental and visual acuity. WORK ENVIRONMENT Work is performed in an environment making decisions that could lead to major community or organizational consequences if appropriate decisions are not timely. This position is not a covered position under the Pinal County Merit System Rules. Incumbents in this position serve at the pleasure of their respective Appointing Authority. The employment relationship is "at-will" and employment may be terminated at any time, for any reason, with or without cause. NOTICE TO APPLICANTS We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and treating others with respect. If these values are not demonstrated throughout the application and interview process we reserve the right to remove your candidacy from consideration and may impact your future Pinal County applications. The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval. All qualified candidates eligible to work in the United States are welcome to apply. However, visa sponsorship is not available. Pinal County does not participate in STEM Optional Practical Training (STEM OPT). Pinal County requires pre-employment screening, which includes a Motor Vehicle Record check, a comprehensive background check (encompassing employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening. If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law. Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this description. This announcement may be closed as soon as a sufficient number of qualified applicants have applied.

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY. This is an Exempt to Permanent recruitment. Only currently active, exempt employees of the City and County of San Francisco in this recruitment's classification will be placed on the eligible list for consideration of future permanent positions. San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Application Opening : Friday, July 18, 2025 Application Deadline : Application filing will close on or after Friday, July 25, 2025 Salary: $80,340 - $97,578 annually Appointment Type: Permanent Civil Service Recruitment ID: E2P-2903-E10161 Job Description Under general supervision, performs a variety of technical duties in the screening, determination of patient eligibility, and enrollment for medical coverage under the terms of various private and public health care and financial assistance programs. Essential functions of the 2903 Hospital Eligibility Worker include, but are not limited to: Interviews patients, their relatives, and others to obtain financial and demographic information and determines eligibility for coverage of medical care under various Federal, State, or County programs or under the provisions of private or public health care plans; verifies insurance and arranges for billing of the appropriate agency or health care plan. Admits and registers patients for clinic and hospital services; initiates referrals for incoming skilled or long-term care patients. Coordinates transfers of patients between medical facilities; informs patients of procedures and necessary reports. Explains eligibility programs, qualification standards, policy, and procedure to patients; assists patients in completion of applications, forms and reports when necessary; reviews and evaluates applications for completeness and accuracy; prepares patient budget to determine eligibility. Prepares records related to patient eligibility information and financial assistance received; updates records; submits required reports. Investigates statements and information received from the applicant through the use of telephone or written verifications. Investigates and resolves patient questions and concerns regarding clinic and hospital bills. Reviews cases with the supervisor in assessing the quality of the payment source determination process and procedure. Composes and prepares correspondence to patients, references, and State agencies; gathers statistical data and prepares reports as required. Answers questions and provides information to patients and the general public regarding the assigned program area. 2903 Hospital Eligibility Worker performs related duties as assigned/required. Qualifications Current Category 16, 17, or 18 Exempt Employee in Class 2903 who has worked at least 2,080 hours in class 2903; AND 1. Two (2) years of direct public contact clerical work experience, which must have included ALL of the following: use of computer applications to input, retrieve, and analyze information; working with a diverse client population; performing responsibilities involving interviewing to acquire detailed personal or confidential information; interpreting and applying rules, regulations, and policies; creating and processing documents related to the financial or personal histories of clients; and assisting clients with the completion of forms or correspondence; OR 2. One (1) year of experience determining eligibility for health and/or social services programs, loans, financial assistance, unemployment, or veterans benefits OR 3. Sixty (60) semester units or ninety (90) quarter units from an accredited college or university. (Please specify in your application how many units you have completed and/or if you have completed your degree.) Substitution: Thirty (30) semester units or forty-five (45) quarter units from an accredited college or university may substitute for one (1) year of the work experience under qualification pattern number one (1) above. Special Conditions - In addition to the listed minimum qualifications, some positions may require special conditions, including but not limited to: Bilingual Proficiency: Some positions may require bilingual fluency in a variety of languages, depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. One year of full-time employment is equivalent to 2,000 hours of qualifying work experience (one year if performed full-time at 40 hours per week). Special Requirements: Special Qualifications, including specialized knowledge, abilities, education, experience, or license, may be established for individual positions. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification, or may lead to a lower score. Additional Information SELECTION PROCEDURES: Job Application - Applicants must fully complete the job application. Information from resumes does not substitute for the information on the job application or preliminary questionnaire. Preliminary Questionnaire - Training and Experience Assessment (100% Weight) - During the application process, candidates will be prompted to complete a Preliminary Questionnaire as part of the online employment process. Please answer the Preliminary Questionnaire carefully and thoroughly. It will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment, as well as your score and rank on the eligible list. Qualified applicants will be ranked on the eligible list based on the length of their exempt City service (in Category 16, 17, and/or 18) in the 2903 Hospital ELigibility Worker class, along with any additional qualifying points (e.g., promotive status), as outlined in Civil Service Commission (CSC) rules. All work history will be verified using official City records, which will serve as the final authority in determining qualifying service. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. Certification The certification rule for the eligible list resulting from this examination will be the Rule of the List. Eligible List/Score Report: Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit ***************************************** The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director. How to apply: Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov. Our email communications may come from more than one department, so please make sure your email is set to accept messages from all of us at this link. Applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account. Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods, and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications, and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************************************ Additional information regarding Employment with the City and County of San Francisco: Information about the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Workers Reasonable Accommodation Right to Work Copies of Application Documents Diversity Statement Veterans Preference If you have any questions regarding this recruitment or application process, please contact the analyst, Hanz Pagao (she/her/hers) at [email protected] or ************. We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Job Posting Job title: Eligibility Specialist/Education Coordinator Application Deadline: Open until filled (Early applications encouraged) Compensation: Minimum of $26/hour. DOE Benefits: *Paid Holidays *Rich Medical, Dental & Vision *Generous Vacation & Sick *401(k) Match Status: Full Time/Regular position WE ARE AN ORGANIZATION THAT VALUES IN-PERSON COLLABORATION AND INTERACTION, SO WE DO NOT OFFER ANY REMOTE POSITIONS. Job Summary Under general supervision of the TANF Site Manager, perform various technical and administrative duties involving initial determination of applicants, and ongoing eligibility of participants, for TANF services. Counsel and assist TANF participants regarding program services; assist participants to formulate and implement a plan of action and goals; develop and manage a workload of cases; and assist other support staff in related duties. Maintain accurate and detailed records, produce periodic reports on activities, generate correspondence, and maintain a well-organized filing system. This position also coordinates the Native Youth Success Program. Responsible for mentoring, supporting, and monitoring students in order to keep them in school at their grade level and encourage them to achieve at their highest potential. The program focuses on the needs of those students who miss school excessively or are earning grades at less than average. Incumbent must establish and maintain effective working relationships with school administrators, teachers, parents, and students. This person must plan, organize and lead activities, workshops and meetings; and maintain detailed records and reports. Essential Functions Interview applicants and recipients of TANF services to obtain financial and other eligibility data. Review applicants' documents for completeness, legibility, and accuracy. Interpret and explain regulations and requirements of the various TANF services ensuring that applicants and participants understand their TANF rights and responsibilities. Analyze the financial and eligibility information which is collected to determine initial or continuing eligibility for one or more categories of TANF services. Contact agencies, schools, etc., to verify eligibility data and to clarify discrepancies in the information provided by applicants and participants. Compute benefits for which participants are eligible; initiate, update and maintain detailed records and reports on daily, weekly, and monthly basis. Organize caseload and files so that necessary records and documents are processed and updated within specific deadlines established by TANF guidelines. Address questions or concerns of participants or others about their status or other pertinent situations. Complete and review basic computer documents; input and access data from computer network database. Interpret TANF Plan, Federal Regulations and Program guidelines to best serve families. Investigate case discrepancies as needed. Maintain strict confidentiality of all facts of programs and participant records. Communicate effectively; maintain positive and trusting relationships with youth, parents, teachers and administrators. Research local resources available to students and parents regarding academics and learning disabilities. Interpret and understand report cards in order to assist in advocating for the children in school when dealing with Individual Education Plans (IEPs). Work with the children to understand and develop goals to fit their specific needs. Mentor and support students in achieving their individual education goals. Maintain detailed records and reports on daily, weekly, and monthly basis. Attend periodic meetings with parents, students, school teachers and administrators. Attend periodic meetings with Site Manager and other staff involved with the families. Plan, organize, and facilitate activities, workshops, and meetings to benefit the children and their families. Pick up and deliver participants (including adults and children) to and from various locations, including rural/urban areas and reservations, for trainings, appointments and special activities. Job Requirements and Qualifications Education: Minimum of Associate's degree in a social services field, or equivalent work experience. Prefer Bachelor's degree in social work or social services field, and knowledge of Indian history, culture, and politics. Experience: Two years related work experience. Experience with TANF policies and procedures. Experience with intake procedures and conducting client interviews. Experience with the policies and procedures of case management systems, and the methods for assessing client needs, and developing and implementing case plans. Experience in developing and maintaining relationships of trust, cooperation, and good rapport with staff, administrators, and clients. Experience working under minimum supervision in high-stress situations to accomplish tasks within specific deadlines. Experience collecting and evaluating data and formulating recommendations. Experience handling complaints, disputes, grievances, conflicts, and negotiations with others. Certificates & Licenses : Valid California Driver's License with driving record acceptable to SCTCA's insurance. Knowledge Requirements: Able to speak persuasively with individuals and groups. Strong mathematical and problem-solving skills. Comprehend basic K-12 school courses, graduation requirements, California Exit Exam, IEPs/Special Ed, SARB and Title 7 Indian Education Act. Computer/Technology: Strong computer skills. Proficient in working with Microsoft Office including Word, Excel, Outlook and PowerPoint. Proficient in using virtual meeting platforms such as Zoom, GoToMeeting, etc. Physical: Typically requires sitting for extended periods of time. Lifts and moves objects on occasion weighing up to 25 pounds. Primarily an indoor office environment. Conditions of Employment: Candidates are required to successfully complete required background check, Live Scan and drug screening. Other Information In addition to the essential duties listed above, the Eligibility Specialist/Education Coordinator is expected to: Demonstrate tact and a high level of professionalism due to the sensitive and highly confidential nature of the position. Consistently report to work on time prepared to perform the duties of the position. Possess excellent oral and written communication skills. Communicate regularly with supervisor about department issues. Demonstrate the ability to handle difficult situations with respect and courtesy. Possess the ability to work effectively with people from diverse cultural, ethnic and socio-economic backgrounds. Flexible schedule (occasional after-hours and weekends) and travel may be required depending on workload, workshops, etc. Be detail oriented and possess strong organizational skills. Demonstrate efficient time management and prioritizes workload daily. Be able to maintain heavy paperwork and processing in a fast-paced work environment. Enjoy working independently and meet timelines. Be thoroughly knowledgeable of all TANF guidelines at all times. Make sound rational decisions and recommendations without bias. Participate in various departmental meetings and/or committees. Assist with temporary training of TANF staff. Travel between office sites may be requested to assist with training/office coverage. Develop constructive and cooperative working relationships with others, and maintain them over time. Develop and maintain a relationship of trust, confidence, and good rapport with staff, administration, and program participants. Other projects and responsibilities may be added at the manager's discretion, such as participation in Social Work conferences, Health Fairs, Career Fairs, Graduation events, etc. About Our Company The Southern California Tribal Chairmen's Association (SCTCA) is a multi-service non-profit corporation established in 1972 for a consortium of 25 federally-recognized Indian tribes in Southern California. The primary mission of SCTCA is to serve the health, welfare, safety, education, cultural, economic and employment needs of its tribal members and enrolled Indians in the San Diego County urban areas. A board of directors comprised of tribal chairpersons from each of its member Tribes governs SCTCA. How to Apply Preferred method: Apply online at ****************************** Apply in person and submit a completed Application for Employment with a resume to the Human Resources office*, located at 11475 Nejo Rd. Bldg H. Pala, CA 92059. *Office subject to closures. Fax a completed Application for Employment and resume to ************. Note: The Application for Employment can be found at ************** under the "Careers" link. Next Step in the Process If you are selected to move forward, you will be emailed an online assessment. If you are not selected, you will receive a denial email. Note: These emails could possibly go to the spam folder, so please check there as well. SCTCA IS AN "AT-WILL" EQUAL OPPORTUNITY EMPLOYER WITH NATIVE AMERICAN PREFERENCE To be considered under Native American Preference, you must submit verification of Tribal affiliation with your application.

AHCCCS Arizona Health Care Cost Containment System Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork The Arizona Health Care Cost Containment System (AHCCCS), Arizona's Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. Come join our dynamic and dedicated team. Flagstaff Medical Eligibility Specialist Division of Member and Provider Services (DMPS) Job Location: Address: 2717 North Fourth Street, Suite 130 Flagstaff, Arizona 86004 This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. Posting Details: Salary: $51,340 Grade: 20 FLSA Status: Non-Exempt Closing Date: Open until filled Job Summary: The purpose of this position is to determine medical eligibility for customers applying for the Arizona Long Term Care Services (ALTCS) program. Comprehensive Pre-Admission Screenings (PAS) are completed during a face-to-face interview using a designated PAS instrument. Work independently and drive either a state vehicle or their personal vehicle to home and institutional settings to complete interviews and/or obtain documentation. Record actions taken on cases, maintains an electronic case file and updates the Health-e-Arizona Plus. A Medical Eligibility Specialist (PAS Assessor) may also be required to conduct financial eligibility interviews, complete applications and other forms and obtain verification of eligibility factors to determine the customer's initial and ongoing financial eligibility and share of cost. Some offices require fluency in Navajo. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Major duties and responsibilities include but are not limited to: • Drives a state or personal vehicle to conduct comprehensive interactive pre-admission screenings (initial and reassessments) utilizing HEAplus on all age groups in both institutional and community settings. Explains benefits, eligibility requirements and rights and responsibilities to customers. • Manage and monitor PAS caseload and timeliness, schedule interviews, enter interview notes and score PAS, document follow-up actions with case notes, complete and close PAS assessments within application timeframes utilizing HEAplus. • Obtains and reviews medical records and other relevant records; gathers data to support eligibility findings; interacts with informants such as family members and caregivers of customers, physicians and other professionals to identify and evaluate medical and psychosocial conditions. • Interact with other state agencies such as Adult Protective Services (APS), Division of Developmental Disabilities (DDD) and Department of Child Safety (DCS). • Contact applicants with the outcome of the PAS assessment and provide appropriate community resources for customers determined not eligible. • Attends staff meetings and participates in exchange of professional information in support of the program. Works on special projects, completes financial eligibility interviews. Knowledge, Skills & Abilities (KSAs): Knowledge: • Medical, functional and psycho-social problems of the elderly, physically disabled and developmentally disabled children and adults. • Normal and abnormal human development and behavior. • Appropriate intervention methods for the elderly, physically disabled and developmentally disabled children and adults. • Medical terminology and procedures. • Implications of illness or injury on customers and families. • State and Federal rules concerning long term care, medical services and customer's rights. • ALTCS policy and procedures. • Available community resources, crisis intervention, counseling, advocacy, community relationships, and referral methods. • Cultural, environmental, and community influences on behavior of long term care populations. • Functions, major responsibilities and organizational structure of other governmental agencies with whom we interface. • Adult and child health care delivery systems, the fundamental principles of medical nursing services, alternatives to long term care, length of stay, pharmacology and equipment use. • Basic math skills. Skills: • Effectively prioritizing; analyzing, assessing and evaluating service provisions and quality of care. • Establishing and maintaining effective working relationships with professional staff, caregivers, customers' families, children and adults and with representatives of courts and various other agencies in the community. • Communicating effectively, both orally and in writing. • Reading, understanding and applying rules, regulations and policies. • Caseload management; schedules, timetables and time management. • Remaining calm while eliciting information and gaining insights into customers and families, sometimes with irregular situations. • Working with management and work leadership. • Evaluating medical and functional conditions and their impact on level of care. • Using a laptop computer to document information. • Analyzing and determining propriety of adult and child health care delivery systems. • Determining the priority of medical and nursing services, selecting care alternatives, interpreting pharmacology and medical terminology and equipment use. • Researching medical information and codes. Abilities: • Be fluent in Navajo (Northern Region Chinle office). • Read, understand and apply current laws, rules, regulations and policies in making eligibility determinations and in determining share of cost. • Typing and use of personal computer/laptop and other computer programs for interactive interviewing, review and disposition of cases. • Make changes and handle changing priorities with little notice. Selective Preference(s): Arizona Driver License Minimum: 3 years of experience providing social service case management that includes individual planning and delivery of health care services; OR Graduation from an accredited school of nursing, with an active Arizona RN license; OR a Bachelors or Master's degree with a major in Social Work, Rehabilitation, Counseling, Education, Sociology, Psychology, Nursing or other closely related field and 2 years of experience providing social service case management. Chinle office only: Bilingual (fluent) in Navajo. Preferred: Bilingual (Spanish) a plus but not required (All offices other than Chinle). Pre-Employment Requirements: • Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees. • Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions. • Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Among the many benefits of a career with the State of Arizona, there are: • 10 paid holidays per year • Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees) • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). • Other Leaves - Bereavement, civic duty, and military. • A top-ranked retirement program with lifetime pension benefits • A robust and affordable insurance plan, including medical, dental, life, and disability insurance • Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications) • RideShare and Public Transit Subsidy • A variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Lifetime Pension Benefit Program • Administered through the Arizona State Retirement System (ASRS) • Defined benefit plan that provides for life-long income upon retirement. • Required participation for Long-Term Disability (LTD) and ASRS Retirement plan. • Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period). Deferred Retirement Compensation Program • Voluntary participation. • Program administered through Nationwide. • Tax-deferred retirement investments through payroll deductions. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing ********************. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

DEFINITION Under general supervision, performs a variety of technical duties in the review and determination of initial and continuing client eligibility for public housing assistance; meets with and explains applicable laws, regulations and rules to continuing clients as well as application procedures to prospective tenants; performs related database entry and clerical support functions for the Section 8 voucher and public housing assistance programs; and performs related work as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Program Manager and lead direction from Program Specialist. CLASS CHARACTERISTICS The Housing Eligibility Worker is the journey level class, which works independently in the evaluation and determination of client's initial and continuing participation within the Section 8 Housing Assistance and Public Housing Programs. Incumbents are responsible for carrying out well-defined rules and regulations pertaining to the annual re-evaluation and interim evaluation of client's eligibility and for explaining these rules and regulations to applicants and the general public. Incumbents in this class have regular contacts with clients, their relatives, and representatives of outside agencies and the public. EXAMPLE OF DUTIES (Illustrative Only) Interviews, evaluates and counsels potential and current program participants on all Section 8 Housing Authority program policies and procedures including rental assistance eligibility requirements and restrictions. Accepts and reviews applications; performs income, local police and reference checks; determines eligibility of new housing applicants, performs rent calculations and performs home visits as needed. Interviews applicants for initial and continuing eligibility and advises them of applicable rules, policies, and procedures governing eligibility and occupancy; researches and verifies eligibility. Elicits pertinent information concerning items such as income, assets, family composition, and veteran or displaced status, medical expenses; obtains required signatures. Conducts special and interim eligibility reviews of tenants related to changes in household composition and income, or moves, including portabilities; determines continued eligibility as required in accordance with established rules, policies, and procedures. Reviews applications and declarations for completeness and consistency; obtains information relative to applicants and tenants and from previous landlords, various agencies and other sources as necessary to verify eligibility and calculate rental liability. Calculates rental liability and appropriate levels of tenant payments. Receives pre-applications for participation in Housing Authority assistance and housing programs administered by the Leasing Department; enters the appropriate information in the computer for listing on the waiting list. Schedules interviews for new applicants and existing tenants for determinations of eligibility; sends appointment letters, prepares associated verification forms and own correspondence as needed. Prepares determination of eligibility and rent or subsidy level for review and approval; processes all documents and maintains appropriate manual and computer files. Provides general information and assistance to the public regarding housing eligibility requirements; assists with Housing Authority administrative support functions including incoming calls and inquiries regarding housing programs, eligibility and assistance. Perform other related work as assigned. QUALIFICATIONS Knowledge of: Office administration and accounting methods, principles and procedures related to personal finances and budgeting and public assistance eligibility. General goals, policies and procedures of the Housing Authority in the administration of public housing and Section 8 programs. Principles and techniques of interviewing and providing information; modern office procedures and equipment; principles and practices of interviewing and application screening. Community resources and referrals. Principles and procedures related to record-keeping and computer database maintenance. Skill in: Learning Federal, State, and Local rules and regulations relating to the provisions of subsidized housing assistance programs. Learning to interpret and apply pertinent federal, state, local and departmental laws, rules, regulations, policies and procedures regarding assigned program. Learning to plan, organize and prioritize caseload. Comprehending written information, dealing tactfully and effectively with the general public; effectively communicate orally and in writing. Communicating effectively with persons from diverse socio-economic and cultural backgrounds. Relating to and establishing effective working relationships with applicants and tenants of the various housing programs, staff from various other agencies, and co-workers. Reading, understanding, explaining and applying rules and regulations, policies, and other directives. Understanding and operating computers and complete various calculations accurately with a calculator or computer software. Organizing work efficiently and establishing priorities; performing accurate detail work in compiling, organizing and maintaining data and records. Operating standard office equipment, including job-related computer hardware and software applications, facsimile equipment and multi-line telephones. Establishing and maintaining effective working relationships with those contacted in the course of the work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to two years of clerical or office support experience within a social services program preferably assisting with or determining eligibility for clients. Related education and/or professional training may be substituted for the experience required on a year-for-year basis. License: Some positions may require possession of a valid California class C driver's license and have a satisfactory driving record. This position requires the employee to become certified as a Rent Calculation Specialist through Nan McKay Associates during the 12 month probationary period. Physical Demands: While performing the duties of this job the employee is frequently required to sit for extended periods of time, talk and hear within standard ranges. The employee is required to walk, use hands to finger, handle, or feel objects, tools, or computer controls and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work is performed in a normal office setting with moderate noise levels.

Working Title: ELIGIBILITY SPECIALIST II - 60052974 Pay Plan: Career Service 60052974 Salary: $34,760.00-$93,585.29 Total Compensation Estimator Tool INTERNAL PROMOTION OPPORTUNITY This position is for an ESSII in the Central Region CMU and will be housed in the Rockledge office DESCRIPTION This is a professional work, responsible for reviewing actions completed by Economic Self-Sufficiency Specialist II (ESSS II). The primary duty of the incumbent spends the majority of time communicating with, motivating, training, and mentoring employees. The incumbent must have detailed knowledge of the eligibility processes, procedures, and applicable computer systems used in determining public assistance eligibility, monitoring, and measuring performance. Unit/Location: This position will be housed in the Rockledge office and is part of the Case Maintenance Admin. Working hours: Daily from 8:00 am to 5:00 pm total hours in a work week 40 hours. Minimum Qualifications: One (1) or more years' experience working within the CMU and/or determining eligibility for food stamps, Medicaid and cash assistance. EXAMPLES OF WORK Monitoring and Quality Review - Reviews and analyzes case records in accordance with the Quality Management System Plan and operating procedures. Discusses case reviews with staff and uses the case reading process as a positive learning and individual development experience. Ensures all cases are corrected timely and accurately. Develop performance and planning initiatives and corrective action plans as needed. Administrative - Resolves issues from internal and external customers. Evaluates and analyzes performance data and completes associated reports. Participates in the planning and presentation of performance reviews and participates in operational planning. Ensures that personnel, fiscal, and administrative rules, regulations, processes, and operating procedures are followed. Completes all personnel related activities. Training/Policy - Provides necessary training to employees in a manner that is effective and efficient. Reviews, interprets, and coordinates the implementation of policy, procedures, directives, and ensures staff receive necessary technical assistance to be successful. Lobby- This position may also back up the lobby when necessary to assist in escalations in the Rockledge Storefront. Assist customers with complex case problems, customer service skills, helping the lobby team keep the work-flow organized and assisting when needed. Maintains and develops professional knowledge and skills by participating in conferences, staff meetings, mandatory training, and workshops as assigned or required. Performs special work assignments and other related work/duties as required or assigned. Special note: * State of Florida Employment applications must reflect most current and precious employment history in order to receive full consideration. Some Agency positions may require successful completion of pre-interview assessment or work sample prior to interview The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Annual salary: $49,700/yr POSITION OBJECTIVE: Responsibilities include data management, data entry, data reporting and data validation. In addition, this position obtains, maintains and processes client information to determine eligibility for Federal/State funding and Medicaid. In this role you will assist in resolving problems, locating missing/additional information and be responsible for creating and maintaining documentation which meets all Federal and State requirements for client eligibility. ESSENTIAL FUNCTIONS: Accurately enters required program information adhering to strict deadlines Obtains and maintains appropriate eligibility documentation Completes applications for Medicaid and Federal/State Funds Maintains open communication with Protective Investigators and Case Managers responsible for supervising cases of children in care, obtaining information on income, household composition and family resources in order to determine eligibility Provides technical assistance on the completion of all eligibility forms Service Center Medicaid support: verification, provider changes and validation activities Document tracking, checklist preparation and requests for more information Queries systems to access specific information for distributing weekly/monthly reports to case management and senior management staff Performs routine data validation sampling Attends regular IES team meetings, staff meetings, service center meetings, case management meetings, in service trainings and conferences as needed. Assists with Medicaid plan enrollment activities and tracking. Participates and documents CTS staffings. Perform IES training activities such as Argos training, DCM orientation and ongoing FSFN support. Participates in peer file review activities. Participates in Federal Monitoring Reviews. Maintain frequent communication with internal staff regarding changes to case data and eligibility including but not limited to Records Room, Adoption, GAP, Master Trust and Operations staff. Utilize established checklists, forms and task tracking tools identified in the Data Center Handbook to report work status and maintain required documentation. Participates in the agency strategic plan & quality improvement processes Ability to safely & successfully perform essential job functions consistent with the ADA, FMLA, & other federal, state, & local standards, including meeting qualitative & quantitative productivity standards. Ability to maintain reasonably regular, punctual attendance consistent with ADA, FMLA & other federal, state, & local standards Ability to comply with all personnel policies & procedures We understand the importance that every provider, parent and employee plays in the success of our mission to protect and inspire every child, every day. An essential function of all employees is to provide excellent customer service by being professional and respectful in all interactions each and every day. It is also expected that all employees are timely and responsive in their communication with others. NON-ESSENTIAL FUNCTIONS: Assists with file audits to assess completeness of information Duties in other counties as assigned Assist Records room as needed. Provides feedback on existing IES tools and procedures Training and support to new IES team members. This list of functions is not intended to be exhaustive. The agency reserves the right to revise this job description as needed to comply with actual job requirements. QUALIFICATIONS: REQUIRED: High School Diploma/GED 2 years experience with spreadsheets/databases Proficiency in Microsoft Excel and Word Minimum of 2 years of child welfare or related experience. PREFERRED: Minimum of 2 years of child welfare or related experience. Record management experience Data management experience Thorough knowledge of state SACWIS system (FSFN) Previous experience in client eligibility determination SKILLS: REQUIRED: · Strong customer service skills · Good organizational skills · Ability to work with strict deadlines · Ability to work effectively in a team environment Able to break down problems and information in order to systematically identify the cause of problems or make recommendations; gather information from multiple sources; analyze complex information; organize information for analysis. · Able to be thorough and complete when working with assembling, processing, or providing detailed information; track details even when under pressure. · Able to maintain composure and handle frequent job changes or unexpected disruptions; work with conflicting, delayed, or unclear information; remain effective when faced with change and uncertainty. · Able to maintain a composed problem-solving approach when faced with unrealistic expectations, pressing time demands, frustration, or interpersonal conflict. · Able to persevere in accomplishing tasks or objectives; commit to long hours of work; do everything possible to reach goals; have a sense of urgency about getting results. · Excellent verbal and written communication skills · Ability to manage multiple tasks and conflicting priorities · Proficient MS Excel skills · Ability to read and interpret legal documents to arrive at appropriate analyses of needs · Ability to interpret and follow operating procedures · Knowledgeable in Web Based Applications Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others. Able to demonstrate consistency of words and actions; protect confidential information; do what is right even when no one is watching; demonstrate sound business ethics; consistently comply with organizational values. · Ability to travel PREFERRED: · Knowledge of quality assurance programs · Knowledgeable about client information system software SPECIAL CONDITIONS: Thorough Background Screening upon hire including FBI, FDLE, Local Law check, Employment Reference check, DMV check, Criminal Records check, Social Security Trace & Drug Screening. FDLE check will be run at least every 5 years. On-call assignments- N/A Travel- local: 5% per week, long-distance: 2.5% per month PHYSICAL & MENTAL REQUIREMENTS: (N=Needed P=Preferred) Analyzing (N), Bending-neck (N), Bending-waist (N), Calculations (N), Carrying/Lifting (N), Climbing (P), Crawling/Crouching (P), Finger Movements (N), Handling Objects (N), Kneeling (P), Pushing/Pulling (P), Reaching (N), Reading & Comprehending (N), Reasoning (N), Sitting (P), Squatting (P), Standing (P), Twisting-neck (N), Twisting-waist (P), Walking (P), Writing (N) POSITION STATUS: Non-Exempt Supervision level: 1 = general direction, 2 = direction, 3 = general supervision, 4 = supervision, 5 = close supervision Supervised by: Information & Eligibility Manager - Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C. Hernandez at **************.

Job Description Job Posting Job title: Eligibility Specialist/Education Coordinator Application Deadline: Open until filled (Early applications encouraged) Compensation: Minimum of $26/hour. DOE Benefits: *Paid Holidays *Rich Medical, Dental & Vision *Generous Vacation & Sick *401(k) Match Status: Full Time/Regular position WE ARE AN ORGANIZATION THAT VALUES IN-PERSON COLLABORATION AND INTERACTION, SO WE DO NOT OFFER ANY REMOTE POSITIONS. Job Summary Under general supervision of the TANF Site Manager, perform various technical and administrative duties involving initial determination of applicants, and ongoing eligibility of participants, for TANF services. Counsel and assist TANF participants regarding program services; assist participants to formulate and implement a plan of action and goals; develop and manage a workload of cases; and assist other support staff in related duties. Maintain accurate and detailed records, produce periodic reports on activities, generate correspondence, and maintain a well-organized filing system. This position also coordinates the Native Youth Success Program. Responsible for mentoring, supporting, and monitoring students in order to keep them in school at their grade level and encourage them to achieve at their highest potential. The program focuses on the needs of those students who miss school excessively or are earning grades at less than average. Incumbent must establish and maintain effective working relationships with school administrators, teachers, parents, and students. This person must plan, organize and lead activities, workshops and meetings; and maintain detailed records and reports. Essential Functions Interview applicants and recipients of TANF services to obtain financial and other eligibility data. Review applicants' documents for completeness, legibility, and accuracy. Interpret and explain regulations and requirements of the various TANF services ensuring that applicants and participants understand their TANF rights and responsibilities. Analyze the financial and eligibility information which is collected to determine initial or continuing eligibility for one or more categories of TANF services. Contact agencies, schools, etc., to verify eligibility data and to clarify discrepancies in the information provided by applicants and participants. Compute benefits for which participants are eligible; initiate, update and maintain detailed records and reports on daily, weekly, and monthly basis. Organize caseload and files so that necessary records and documents are processed and updated within specific deadlines established by TANF guidelines. Address questions or concerns of participants or others about their status or other pertinent situations. Complete and review basic computer documents; input and access data from computer network database. Interpret TANF Plan, Federal Regulations and Program guidelines to best serve families. Investigate case discrepancies as needed. Maintain strict confidentiality of all facts of programs and participant records. Communicate effectively; maintain positive and trusting relationships with youth, parents, teachers and administrators. Research local resources available to students and parents regarding academics and learning disabilities. Interpret and understand report cards in order to assist in advocating for the children in school when dealing with Individual Education Plans (IEPs). Work with the children to understand and develop goals to fit their specific needs. Mentor and support students in achieving their individual education goals. Maintain detailed records and reports on daily, weekly, and monthly basis. Attend periodic meetings with parents, students, school teachers and administrators. Attend periodic meetings with Site Manager and other staff involved with the families. Plan, organize, and facilitate activities, workshops, and meetings to benefit the children and their families. Pick up and deliver participants (including adults and children) to and from various locations, including rural/urban areas and reservations, for trainings, appointments and special activities. Job Requirements and Qualifications Education: Minimum of Associate's degree in a social services field, or equivalent work experience. Prefer Bachelor's degree in social work or social services field, and knowledge of Indian history, culture, and politics. Experience: Two years related work experience. Experience with TANF policies and procedures. Experience with intake procedures and conducting client interviews. Experience with the policies and procedures of case management systems, and the methods for assessing client needs, and developing and implementing case plans. Experience in developing and maintaining relationships of trust, cooperation, and good rapport with staff, administrators, and clients. Experience working under minimum supervision in high-stress situations to accomplish tasks within specific deadlines. Experience collecting and evaluating data and formulating recommendations. Experience handling complaints, disputes, grievances, conflicts, and negotiations with others. Certificates & Licenses : Valid California Driver's License with driving record acceptable to SCTCA's insurance. Knowledge Requirements: Able to speak persuasively with individuals and groups. Strong mathematical and problem-solving skills. Comprehend basic K-12 school courses, graduation requirements, California Exit Exam, IEPs/Special Ed, SARB and Title 7 Indian Education Act. Computer/Technology: Strong computer skills. Proficient in working with Microsoft Office including Word, Excel, Outlook and PowerPoint. Proficient in using virtual meeting platforms such as Zoom, GoToMeeting, etc. Physical: Typically requires sitting for extended periods of time. Lifts and moves objects on occasion weighing up to 25 pounds. Primarily an indoor office environment. Conditions of Employment: Candidates are required to successfully complete required background check, Live Scan and drug screening. Other Information In addition to the essential duties listed above, the Eligibility Specialist/Education Coordinator is expected to: Demonstrate tact and a high level of professionalism due to the sensitive and highly confidential nature of the position. Consistently report to work on time prepared to perform the duties of the position. Possess excellent oral and written communication skills. Communicate regularly with supervisor about department issues. Demonstrate the ability to handle difficult situations with respect and courtesy. Possess the ability to work effectively with people from diverse cultural, ethnic and socio-economic backgrounds. Flexible schedule (occasional after-hours and weekends) and travel may be required depending on workload, workshops, etc. Be detail oriented and possess strong organizational skills. Demonstrate efficient time management and prioritizes workload daily. Be able to maintain heavy paperwork and processing in a fast-paced work environment. Enjoy working independently and meet timelines. Be thoroughly knowledgeable of all TANF guidelines at all times. Make sound rational decisions and recommendations without bias. Participate in various departmental meetings and/or committees. Assist with temporary training of TANF staff. Travel between office sites may be requested to assist with training/office coverage. Develop constructive and cooperative working relationships with others, and maintain them over time. Develop and maintain a relationship of trust, confidence, and good rapport with staff, administration, and program participants. Other projects and responsibilities may be added at the manager's discretion, such as participation in Social Work conferences, Health Fairs, Career Fairs, Graduation events, etc. About Our Company The Southern California Tribal Chairmen's Association (SCTCA) is a multi-service non-profit corporation established in 1972 for a consortium of 25 federally-recognized Indian tribes in Southern California. The primary mission of SCTCA is to serve the health, welfare, safety, education, cultural, economic and employment needs of its tribal members and enrolled Indians in the San Diego County urban areas. A board of directors comprised of tribal chairpersons from each of its member Tribes governs SCTCA. How to Apply Preferred method: Apply online at ****************************** Apply in person and submit a completed Application for Employment with a resume to the Human Resources office*, located at 11475 Nejo Rd. Bldg H. Pala, CA 92059. *Office subject to closures. Fax a completed Application for Employment and resume to ************. Note: The Application for Employment can be found at ************** under the "Careers" link. Next Step in the Process If you are selected to move forward, you will be emailed an online assessment. If you are not selected, you will receive a denial email. Note: These emails could possibly go to the spam folder, so please check there as well. SCTCA IS AN "AT-WILL" EQUAL OPPORTUNITY EMPLOYER WITH NATIVE AMERICAN PREFERENCE To be considered under Native American Preference, you must submit verification of Tribal affiliation with your application. Job Posted by ApplicantPro

AHCCCS Arizona Health Care Cost Containment System Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork The Arizona Health Care Cost Containment System (AHCCCS), Arizona's Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. Come join our dynamic and dedicated team. Tucson Medical Eligibility Specialist Division of Member and Provider Services (DMPS) Job Location: Address: 7202 East Rosewood Street, Suite 125 Tucson, Arizona 85710 This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. Posting Details: Salary: $51,340 Grade: 20 FLSA: Non-Exempt First Review of Resumes: October 6, 2025 Job Summary: The purpose of this position is to determine medical eligibility for customers applying for the Arizona Long Term Care Services (ALTCS) program. Comprehensive Pre-Admission Screenings (PAS) are completed during a face-to-face interview using a designated PAS instrument. Work independently and drive either a state vehicle or their personal vehicle to home and institutional settings to complete interviews and/or obtain documentation. Record actions taken on cases, maintains an electronic case file and updates the Health-e-Arizona Plus. A Medical Eligibility Specialist (PAS Assessor) may also be required to conduct financial eligibility interviews, complete applications and other forms and obtain verification of eligibility factors to determine the customer's initial and ongoing financial eligibility and share of cost. Some offices require fluency in Navajo. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Major duties and responsibilities include but are not limited to: • Drives a state or personal vehicle to conduct comprehensive interactive pre-admission screenings (initial and reassessments) utilizing HEAplus on all age groups in both institutional and community settings. Explains benefits, eligibility requirements and rights and responsibilities to customers. • Manage and monitor PAS caseload and timeliness, schedule interviews, enter interview notes and score PAS, document follow-up actions with case notes, complete and close PAS assessments within application timeframes utilizing HEAplus. • Obtains and reviews medical records and other relevant records; gathers data to support eligibility findings; interacts with informants such as family members and caregivers of customers, physicians and other professionals to identify and evaluate medical and psychosocial conditions. • Interact with other state agencies such as Adult Protective Services (APS), Division of Developmental Disabilities (DDD) and Department of Child Safety (DCS). • Contact applicants with the outcome of the PAS assessment and provide appropriate community resources for customers determined not eligible. • Attends staff meetings and participates in exchange of professional information in support of the program. Works on special projects, completes financial eligibility interviews. Knowledge, Skills & Abilities (KSAs): Knowledge: • Medical, functional and psycho-social problems of the elderly, physically disabled and developmentally disabled children and adults. • Normal and abnormal human development and behavior. • Appropriate intervention methods for the elderly, physically disabled and developmentally disabled children and adults. • Medical terminology and procedures. • Implications of illness or injury on customers and families. • State and Federal rules concerning long term care, medical services and customer's rights. • ALTCS policy and procedures. • Available community resources, crisis intervention, counseling, advocacy, community relationships, and referral methods. • Cultural, environmental, and community influences on behavior of long term care populations. • Functions, major responsibilities and organizational structure of other governmental agencies with whom we interface. • Adult and child health care delivery systems, the fundamental principles of medical nursing services, alternatives to long term care, length of stay, pharmacology and equipment use. • Basic math skills. Skills: • Effectively prioritizing; analyzing, assessing and evaluating service provisions and quality of care. • Establishing and maintaining effective working relationships with professional staff, caregivers, customers' families, children and adults and with representatives of courts and various other agencies in the community. • Communicating effectively, both orally and in writing. • Reading, understanding and applying rules, regulations and policies. • Caseload management; schedules, timetables and time management. • Remaining calm while eliciting information and gaining insights into customers and families, sometimes with irregular situations. • Working with management and work leadership. • Evaluating medical and functional conditions and their impact on level of care. • Using a laptop computer to document information. • Analyzing and determining propriety of adult and child health care delivery systems. • Determining the priority of medical and nursing services, selecting care alternatives, interpreting pharmacology and medical terminology and equipment use. • Researching medical information and codes. Abilities: • Be fluent in Navajo (Northern Region Chinle office). • Read, understand and apply current laws, rules, regulations and policies in making eligibility determinations and in determining share of cost. • Typing and use of personal computer/laptop and other computer programs for interactive interviewing, review and disposition of cases. • Make changes and handle changing priorities with little notice. Selective Preference(s): Arizona Driver License Minimum: 3 years of experience providing social service case management that includes individual planning and delivery of health care services; OR Graduation from an accredited school of nursing, with an active Arizona RN license; OR a Bachelors or Master's degree with a major in Social Work, Rehabilitation, Counseling, Education, Sociology, Psychology, Nursing or other closely related field and 2 years of experience providing social service case management. Chinle office only: Bilingual (fluent) in Navajo. Preferred: Bilingual (Spanish) a plus but not required (All offices other than Chinle). Pre-Employment Requirements: • Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions. • Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed. If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Among the many benefits of a career with the State of Arizona, there are: • 10 paid holidays per year • Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees) • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). • Other Leaves - Bereavement, civic duty, and military. • A top-ranked retirement program with lifetime pension benefits • A robust and affordable insurance plan, including medical, dental, life, and disability insurance • Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications) • RideShare and Public Transit Subsidy • A variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Lifetime Pension Benefit Program • Administered through the Arizona State Retirement System (ASRS) • Defined benefit plan that provides for life-long income upon retirement. • Required participation for Long-Term Disability (LTD) and ASRS Retirement plan. • Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period). Deferred Retirement Compensation Program • Voluntary participation. • Program administered through Nationwide. • Tax-deferred retirement investments through payroll deductions. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing ********************. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Working Title: ELIGIBILITY SPECIALIST II - 60066933 Pay Plan: Career Service 60066933 Salary: $1,424.46 - $2,493.56 Bi-Weekly Total Compensation Estimator Tool Economic Self-Sufficiency Specialist II This is an Internal Agency Opportunity for qualified candidates currently employed with the Department of Children and Families. Location: Lee County. Applicants interested in working in counties/cities other than Lee County will need to apply for positions advertised for those specific areas on the People First System. Facility is a tobacco free environment. This position is for an Economic Self-Sufficiency Specialist II located in Lee County in the Generic Unit. Applicants interested in working in counties/cities other than Lee County will need to apply for positions advertised for those specific areas on the People First System. Some travel may be required. The bi-weekly salary range for this position is $1,424.46 - $2,493.56. This is professional work determining initial and ongoing eligibility for social service programs, including reviewing and analyzing error-prone and complex cases to evaluate the quality of services, conducting training, and monitoring staff as appropriate. EXAMPLES OF WORK PERFORMED: * Reviewing and analyzing error-prone and complex cases to evaluate the quality of services. * Conducting training and mentoring staff. * Planning, evaluating, leading and guiding staff towards continuous quality improvement. * Correcting complex casework. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of public assistance program objectives and policies. * Knowledge of problem-solving techniques. * Knowledge of training principles and practices. * Knowledge of goal setting techniques. * Knowledge of arithmetic. * Skills in operating a personal computer. * Ability to perform complex arithmetic operations. * Ability to conduct fact-finding interviews. * Ability to accurately prepare and maintain records and reports. * Ability to work with a diverse range of people. * Ability to deal calmly and effectively in high stress situations. * Ability to compose documents involving technical information. * Ability to interpret and apply regulation materials. * Ability to prioritize and meet deadlines. * Ability to establish and maintain effective communication. * Ability to communicate effectively both orally and in writing. * Ability to apply ethical business practices. MINIMUM REQUIREMENTS: Two Years Paraprofessional experience in a position where the major responsibility was determining eligibility, conducting interviews, providing counseling, recruiting, billing or collecting accounts, checking credit, processing insurance policies or claims or providing customer service. * OR An Associate's degree, or higher from an accredited college or university can substitute for the experience. * OR 60 semester or 90 quarter hours, can substitute for the experience. Plus, minimum of one year work experience in the State of Florida Department of Children & Families Economic Self-Sufficiency Program as an Eligibility Specialist I in determining eligibility. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Annual salary: $49,700/yr POSITION OBJECTIVE: Responsibilities include data management, data entry, data reporting and data validation. In addition, this position obtains, maintains and processes client information to determine eligibility for Federal/State funding and Medicaid. In this role you will assist in resolving problems, locating missing/additional information and be responsible for creating and maintaining documentation which meets all Federal and State requirements for client eligibility. ESSENTIAL FUNCTIONS: Accurately enters required program information adhering to strict deadlines Obtains and maintains appropriate eligibility documentation Completes applications for Medicaid and Federal/State Funds Maintains open communication with Protective Investigators and Case Managers responsible for supervising cases of children in care, obtaining information on income, household composition and family resources in order to determine eligibility Provides technical assistance on the completion of all eligibility forms Service Center Medicaid support: verification, provider changes and validation activities Document tracking, checklist preparation and requests for more information Queries systems to access specific information for distributing weekly/monthly reports to case management and senior management staff Performs routine data validation sampling Attends regular IES team meetings, staff meetings, service center meetings, case management meetings, in service trainings and conferences as needed. Assists with Medicaid plan enrollment activities and tracking. Participates and documents CTS staffings. Perform IES training activities such as Argos training, DCM orientation and ongoing FSFN support. Participates in peer file review activities. Participates in Federal Monitoring Reviews. Maintain frequent communication with internal staff regarding changes to case data and eligibility including but not limited to Records Room, Adoption, GAP, Master Trust and Operations staff. Utilize established checklists, forms and task tracking tools identified in the Data Center Handbook to report work status and maintain required documentation. Participates in the agency strategic plan & quality improvement processes Ability to safely & successfully perform essential job functions consistent with the ADA, FMLA, & other federal, state, & local standards, including meeting qualitative & quantitative productivity standards. Ability to maintain reasonably regular, punctual attendance consistent with ADA, FMLA & other federal, state, & local standards Ability to comply with all personnel policies & procedures We understand the importance that every provider, parent and employee plays in the success of our mission to protect and inspire every child, every day. An essential function of all employees is to provide excellent customer service by being professional and respectful in all interactions each and every day. It is also expected that all employees are timely and responsive in their communication with others. NON-ESSENTIAL FUNCTIONS: Assists with file audits to assess completeness of information Duties in other counties as assigned Assist Records room as needed. Provides feedback on existing IES tools and procedures Training and support to new IES team members. This list of functions is not intended to be exhaustive. The agency reserves the right to revise this job description as needed to comply with actual job requirements. QUALIFICATIONS: REQUIRED: High School Diploma/GED 2 years experience with spreadsheets/databases Proficiency in Microsoft Excel and Word Minimum of 2 years of child welfare or related experience. PREFERRED: Minimum of 2 years of child welfare or related experience. Record management experience Data management experience Thorough knowledge of state SACWIS system (FSFN) Previous experience in client eligibility determination SKILLS: REQUIRED: · Strong customer service skills · Good organizational skills · Ability to work with strict deadlines · Ability to work effectively in a team environment Able to break down problems and information in order to systematically identify the cause of problems or make recommendations; gather information from multiple sources; analyze complex information; organize information for analysis. · Able to be thorough and complete when working with assembling, processing, or providing detailed information; track details even when under pressure. · Able to maintain composure and handle frequent job changes or unexpected disruptions; work with conflicting, delayed, or unclear information; remain effective when faced with change and uncertainty. · Able to maintain a composed problem-solving approach when faced with unrealistic expectations, pressing time demands, frustration, or interpersonal conflict. · Able to persevere in accomplishing tasks or objectives; commit to long hours of work; do everything possible to reach goals; have a sense of urgency about getting results. · Excellent verbal and written communication skills · Ability to manage multiple tasks and conflicting priorities · Proficient MS Excel skills · Ability to read and interpret legal documents to arrive at appropriate analyses of needs · Ability to interpret and follow operating procedures · Knowledgeable in Web Based Applications Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others. Able to demonstrate consistency of words and actions; protect confidential information; do what is right even when no one is watching; demonstrate sound business ethics; consistently comply with organizational values. · Ability to travel PREFERRED: · Knowledge of quality assurance programs · Knowledgeable about client information system software SPECIAL CONDITIONS: Thorough Background Screening upon hire including FBI, FDLE, Local Law check, Employment Reference check, DMV check, Criminal Records check, Social Security Trace & Drug Screening. FDLE check will be run at least every 5 years. On-call assignments- N/A Travel- local: 5% per week, long-distance: 2.5% per month PHYSICAL & MENTAL REQUIREMENTS: (N=Needed P=Preferred) Analyzing (N), Bending-neck (N), Bending-waist (N), Calculations (N), Carrying/Lifting (N), Climbing (P), Crawling/Crouching (P), Finger Movements (N), Handling Objects (N), Kneeling (P), Pushing/Pulling (P), Reaching (N), Reading & Comprehending (N), Reasoning (N), Sitting (P), Squatting (P), Standing (P), Twisting-neck (N), Twisting-waist (P), Walking (P), Writing (N) POSITION STATUS: Non-Exempt Supervision level: 1 = general direction, 2 = direction, 3 = general supervision, 4 = supervision, 5 = close supervision Supervised by: Information & Eligibility Manager - Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C. Hernandez at **************.

Working Title: ELIGIBILITY SPECIALIST I - 60046818 Pay Plan: Career Service 60046818 Salary: $1,392.96 bi-weekly, $36, 216.96 annually Total Compensation Estimator Tool Eligibility Specialist Department of Children and Families Kissimmee, Florida Open Competitive This posting will be used to fill position vacancies in Career Service. Current employees will be compensated in accordance with the DCF salary policy. What you will do: Families in need and in crisis require time sensitive actions from strong, compassionate individuals who are dedicated to assisting the vulnerable and promoting strong self-sufficient families. This demanding and challenging career could be your opportunity to help those in need make a better life for themselves and their families. Every minute and every case processed count for those who are hungry, caring for others, in need of assistance to provide shelter for loved ones, or just need a helping hand, and your career choice could make a critical difference by making a tremendous impact on countless lives. If you are interested in making a difference, please join our TEAM! How you will make an impact: The primary function of an Eligibility Specialist involves determining the eligibility of applicants and recipients for government assistance programs. The work performed includes processing data from electronic sources and entering information into a computer-based eligibility system under state and federal requirements. Eligibility workers are expected to handle a high volume of work which is deadline driven. Workers must be able to prioritize, plan and project their work, while remaining flexible to frequent changes in the program policy and/or computer-based systems. The duties of a typical day are as follows: * Interviewing applicants to obtain and verify information needed to determine eligibility for Food Assistance, Medicaid, and Cash Assistance. * Learning numerous state and federal program regulations, through intensive training prior to full case assignment and then ongoing training thereafter. This work is driven by ongoing reliance on regulations. * Instructing clients in completion of various forms, and reviewing the applications and forms submitted for completeness and accuracy. * Determining program eligibility in accordance with current regulations using a computer-based eligibility system. * Researching information provided by an applicant until satisfactory explanations regarding eligibility status is confirmed. * Reporting cases where identity theft or fraud is suspected. * Advising clients of deadlines, time frames, and necessary actions to be taken. * Working with clients who may not take the necessary actions within the required time frame. * Establishing and maintaining multiple electronic files and conducting regular reviews and updates. * Documenting all communications and contacts with clients. * Managing an electronic caseload that varies based on the community needs, ensuring that accuracy levels are maintained, and cases are processed within the specified time frames set by federal and state regulations. * Computing and authorizing government assistance benefits based on financial and family status. Reviewing and explaining the monthly benefit amount to the customer. * Staying current with changes in rules, laws, procedures, etc. that affect timeliness and accuracy. * This position may require face-to-face contact with clients. Qualifications: * Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility. OR Associate degree, or higher from an accredited college or university, OR 60 semester hours or 90 quarter hours can substitute for the experience. (When applying please attach required education, certification, or licensure). * Ability to attend an 8 - 12-week mandatory training course. Additional Information/Requirements: * All eligible candidates will be required to complete a skills assessment to include the following tests, which requires successful completion for advancement to the next step in the hiring process: Within 3 days of the link being sent by email, the assessment must be completed. * Typing (TT) - A test of typing speed, measuring both speed and accuracy with a minimum 25 words per minute * General Aptitude Mobile Evaluation (GAME) - A test to evaluate critical thinking, problem-solving ability, attention to detail and the ability to learn and apply new information. * Computer Skills (CLIK) - A basic computer literacy test, assessing knowledge of internet browsers, email, chat, and word processing. * Employee Personality Profile (EPP) - A test to assess personality traits. * Hired candidates may be eligible for telework if they are employed with the department for a minimum of nine months, have completed training, and meet or exceed all performance expectations. * Language proficiency may be considered in the selection process as determined by Agency needs at the time of selection. * Incumbents may be expected to work during emergency situations or natural disasters. Knowledge, Skills, and Abilities: * Apply the laws, rules, and regulations governing eligibility and grant determination for multiple government assistance programs and the case administration of these programs. * Ability to review images such as pictures or handwritten notes to make eligibility determinations based on the information provided. Documents provided by clients are uploaded electronically and converted into images for review and eligibility determination. * Communicate with others to obtain and verify information concerning eligibility. * Detect and evaluate potential fraudulent situations. * Analyze and interpret written, numerical, and verbal data from various sources. * Enter data accurately into a computerized system. * Navigate through computer screens, complete, and review basic computer documents and other forms. * Plan and organize caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. * Read, understand, apply complicated and detailed regulations, and policy directives. * Perform a variety of mathematical computations accurately and rapidly. * Establish and maintain cooperative working relationships with the public and staff. * Use computers and related software packages. * Follow written and oral directions and instructions. Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. * If you experience problems applying online, please call the People First Service Center at **************. Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit ***************************** Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. Where you will work: Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work - Come join our team! About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. To learn more please visit ****************************** * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. * The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. * We hire only U.S. citizens and lawfully authorized alien workers. * Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment. SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former government assistance case information and check for outstanding overpayments before completing the hiring process. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Annual salary: $49,700/yr POSITION OBJECTIVE: Responsibilities include data management, data entry, data reporting and data validation. In addition, this position obtains, maintains and processes client information to determine eligibility for Federal/State funding and Medicaid. In this role you will assist in resolving problems, locating missing/additional information and be responsible for creating and maintaining documentation which meets all Federal and State requirements for client eligibility. ESSENTIAL FUNCTIONS: Accurately enters required program information adhering to strict deadlines Obtains and maintains appropriate eligibility documentation Completes applications for Medicaid and Federal/State Funds Maintains open communication with Protective Investigators and Case Managers responsible for supervising cases of children in care, obtaining information on income, household composition and family resources in order to determine eligibility Provides technical assistance on the completion of all eligibility forms Service Center Medicaid support: verification, provider changes and validation activities Document tracking, checklist preparation and requests for more information Queries systems to access specific information for distributing weekly/monthly reports to case management and senior management staff Performs routine data validation sampling Attends regular IES team meetings, staff meetings, service center meetings, case management meetings, in service trainings and conferences as needed. Assists with Medicaid plan enrollment activities and tracking. Participates and documents CTS staffings. Perform IES training activities such as Argos training, DCM orientation and ongoing FSFN support. Participates in peer file review activities. Participates in Federal Monitoring Reviews. Maintain frequent communication with internal staff regarding changes to case data and eligibility including but not limited to Records Room, Adoption, GAP, Master Trust and Operations staff. Utilize established checklists, forms and task tracking tools identified in the Data Center Handbook to report work status and maintain required documentation. Participates in the agency strategic plan & quality improvement processes Ability to safely & successfully perform essential job functions consistent with the ADA, FMLA, & other federal, state, & local standards, including meeting qualitative & quantitative productivity standards. Ability to maintain reasonably regular, punctual attendance consistent with ADA, FMLA & other federal, state, & local standards Ability to comply with all personnel policies & procedures We understand the importance that every provider, parent and employee plays in the success of our mission to protect and inspire every child, every day. An essential function of all employees is to provide excellent customer service by being professional and respectful in all interactions each and every day. It is also expected that all employees are timely and responsive in their communication with others. NON-ESSENTIAL FUNCTIONS: Assists with file audits to assess completeness of information Duties in other counties as assigned Assist Records room as needed. Provides feedback on existing IES tools and procedures Training and support to new IES team members. This list of functions is not intended to be exhaustive. The agency reserves the right to revise this job description as needed to comply with actual job requirements. QUALIFICATIONS: REQUIRED: High School Diploma/GED 2 years experience with spreadsheets/databases Proficiency in Microsoft Excel and Word Minimum of 2 years of child welfare or related experience. PREFERRED: Minimum of 2 years of child welfare or related experience. Record management experience Data management experience Thorough knowledge of state SACWIS system (FSFN) Previous experience in client eligibility determination SKILLS: REQUIRED: · Strong customer service skills · Good organizational skills · Ability to work with strict deadlines · Ability to work effectively in a team environment Able to break down problems and information in order to systematically identify the cause of problems or make recommendations; gather information from multiple sources; analyze complex information; organize information for analysis. · Able to be thorough and complete when working with assembling, processing, or providing detailed information; track details even when under pressure. · Able to maintain composure and handle frequent job changes or unexpected disruptions; work with conflicting, delayed, or unclear information; remain effective when faced with change and uncertainty. · Able to maintain a composed problem-solving approach when faced with unrealistic expectations, pressing time demands, frustration, or interpersonal conflict. · Able to persevere in accomplishing tasks or objectives; commit to long hours of work; do everything possible to reach goals; have a sense of urgency about getting results. · Excellent verbal and written communication skills · Ability to manage multiple tasks and conflicting priorities · Proficient MS Excel skills · Ability to read and interpret legal documents to arrive at appropriate analyses of needs · Ability to interpret and follow operating procedures · Knowledgeable in Web Based Applications Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others. Able to demonstrate consistency of words and actions; protect confidential information; do what is right even when no one is watching; demonstrate sound business ethics; consistently comply with organizational values. · Ability to travel PREFERRED: · Knowledge of quality assurance programs · Knowledgeable about client information system software SPECIAL CONDITIONS: Thorough Background Screening upon hire including FBI, FDLE, Local Law check, Employment Reference check, DMV check, Criminal Records check, Social Security Trace & Drug Screening. FDLE check will be run at least every 5 years. On-call assignments- N/A Travel- local: 5% per week, long-distance: 2.5% per month PHYSICAL & MENTAL REQUIREMENTS: (N=Needed P=Preferred) Analyzing (N), Bending-neck (N), Bending-waist (N), Calculations (N), Carrying/Lifting (N), Climbing (P), Crawling/Crouching (P), Finger Movements (N), Handling Objects (N), Kneeling (P), Pushing/Pulling (P), Reaching (N), Reading & Comprehending (N), Reasoning (N), Sitting (P), Squatting (P), Standing (P), Twisting-neck (N), Twisting-waist (P), Walking (P), Writing (N) POSITION STATUS: Non-Exempt Supervision level: 1 = general direction, 2 = direction, 3 = general supervision, 4 = supervision, 5 = close supervision Supervised by: Information & Eligibility Manager - Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C. Hernandez at **************.

Working Title: ELIGIBILITY SPECIALIST II - 60068922 Pay Plan: Career Service 60068922 Salary: $37,035.96 Total Compensation Estimator Tool ELIGIBILITY SPECIALIST II Florida Department of Children & Families - Office of Economic Self-Sufficiency If you are a current employee of the Florida Department of Children and Families, a State of Florida Government Agency, you can apply for this Career Service opportunity. Only employees of the Florida Department of Children & Families in Career Service, Selected Exempt Status (SES) or Other Personnel Services (OPS) positions can be considered. Description: This is a professional position assigned to the Office of Economic Self-Sufficiency. Position provides back-up to the unit's supervisor in day-to-day duties which include but are not limited to; reviewing cases during the various processes in the service delivery model, performing case reviews for unit employees, giving feedback to strengthen accuracy rates and provide training and/or mentoring to unit members. The ESS II is expected to handle a high volume of work which is deadline driven requiring the ability to prioritize and plan work assignments while being flexible to change with little notice. Location: Riviera or Fort Lauderdale Annual Salary: $37,035.96 (Internal salaries determined by DCF salary policy) Minimum Requirements: At least 18 months experience working in the Office of Economic Self-Sufficiency determining eligibility for food stamps, Medicaid, and cash assistance. Typical duties: * Performs quality management system reviews as assigned. * Reviews case reading errors with the Eligibility Self Sufficiency Specialist I, and ensures corrections are completed accurately and timely. * Reviews and analyzes data from quality control and all monitoring sources and provides training in the areas in which problems are identified. * Follows established unit procedures to determine eligibility for public assistance benefits within designated time frames as required by Federal and State laws and Department policy and procedures. * Maintains assigned work responsibilities by taking prompt action on all case management activities including medical expense (bill) tracking, changes, sanctions, data exchange, alerts, ad-hoc reports, and Medicaid file resolution. * Identifies cases of possible fraud and/or overpayment; makes appropriate referrals to fraud and overpayment departments. * Ensures electronic case records are documented thoroughly and properly as required by Departmental procedures. IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT ************** It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. IF YOU EXPERIENCE PROBLEMS APPLYING ONLINE, PLEASE CALL THE PEOPLE FIRST SERVICE CENTER AT **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: