Patient Services Representative
Patient service representative job at Stillwater Medical
We are looking for a front desk "receptionist" to join our team at Stillwater Medical Physician's Clinic! Key attributes we need in this role: * Positive attitude - always willing to lend a hand when needed * Flexible team player who is committed, accountable and ready to learn
* Individuals who like fast-paced working environments
Why choose Stillwater Medical?
* Supportive work environment
* Excellent benefits
* Modern Healthcare's Best Places to Work - since 2012
Details:
* Full-time
* 40 hours per week
* Weekdays 8:00am-5:00pm
JOB SUMMARY:
Serves as front line ambassador for SMC Clinics. Responsible for providing support services to SMC patients, families, and providers in a professional and courteous manner. Performs patient check-in functions and accurately gathers and enters all required patient demographic information into clinic patient system(s). Schedules future appointments, collects all appropriate data from patients, and refers clinics/providers according to clinic protocols. Demonstrates customer service skills responding to inbound calls and face-to-face inquiries and conversations. Provides and explains required documents and insurance benefits to patients. Collects patient co-payments and other applicable deductibles, deposits, or payments. Reconciles daily cash transactions with patient account entries and pre-pares daily bank deposit.
QUALIFICATIONS:
* High school graduate or equivalent.
* Ability to communicate effectively, both verbally and in writing.
* Previous medical office experience or background in general office work preferred.
* Demonstrates excellent customer service skills.
* Ability to receive, comprehend, and follow verbal and written instruction for office routines and policies.
* Ability to understand insurance benefits and perform basic mathematical tasks.
* Knowledge of medical terminology is helpful.
* Understand the ethics of confidentiality.
* Ability to type at least 40 wpm.
PHYSICAL REQUIREMENTS:
* Must have adequate perception of sounds or adequate hearing with corrections.
* Adequate vision, or correctable with glasses/contacts, to prepare reports and read written materials.
* Able to work in latex-burdened environment.
* Able to speak clearly and distinctly with staff, physicians, patients, and families.
* Demonstrates adequate stamina to deal with stressful situations and to complete the necessary work schedule.
* Possess fine motor skills and hand/eye coordination to manage office equipment.
Medical Receptionist at Baptist Health Urgent Care - PRN
Poteau, OK jobs
Baptist Health Urgent Care is looking for experienced Medical Receptionists to join our team in Fort Smith, AR.
The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.
KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures
WHAT'S THE SCHEDULE?
Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.
WHAT'S REQUIRED?
• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting is preferred
FULL-TIME BENEFITS INCLUDE:
• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!
PRN BENEFITS INCLUDE:
• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services
ABOUT BAPTIST HEALTH URGENT CARE:
Baptist Health Urgent Care, now with 23 locations in Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.
Baptist Health Urgent Care's convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 4 p.m., and Sunday, 1 p.m. to 6 p.m. Please note, our Fort Smith-Northside location is open on Saturday and Sunday from 12 p.m. to 7 p.m. Additionally, all Baptist Health Urgent Care centers are Accredited Care Centers - a designation from the Urgent Care Association which recognizes the company's commitment to safety, quality, and scope of services.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Patient Assess Standards Coord
East Grand Forks, MN jobs
Patient Assessment Standards Coordinator Career Opportunity
Join a Team That Puts Your Passion for Detail First
Are you searching for a fulfilling career as a Patient Assessment Standards Coordinator? Look no further; join our team for a journey where your work is a meaningful contribution to patient well-being. As a Patient Assessment Standards Coordinator, you are vital to ensuring the highest standards of patient care, as your role involves ensuring patient assessments are compliant with established standards. This is more than a profession; it's a career close to home and heart, where your dedication significantly impacts the lives of those in our care. If you're passionate about promoting excellence in patient assessments, join our dedicated team.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
· Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
· Generous paid time off that accrues over time.
· Opportunities for tuition reimbursement and continuous education.
· Company-matching 401(k) and employee stock purchase plans.
· Flexible spending and health savings accounts.
· A vibrant community of individuals passionate about the work they do!
Be the Patient Assessment Standard Coordinator you always wanted to be
· Assure accurate data extraction from clinical documentation.
· Coordinate timely submission of data for Medicare patients.
· Educate and support staff on proper and accurate documentation.
· Act as the primary resource for problem-solving regarding Quality Indicator coding and IRF-PAI completion.
· Work to improve process of QI coding and all other data collection specific to IRF-PAI.
· Ensure IRF-PAI data is entered and transmitted accurately.
· Ensure IRF-PAI data is transmitted to CMS/UDS within time frames specified for admission/discharge.
· Review, interpret and collect data on each patient in preparation for completion of the IRF-PAI.
· Collaborate with team on identification of potential comorbidities or accurate CMG/RIC categories.
· Ensure all discharged patient records contain the required elements.
· Complete chart audit to allow for timely UDS export and CMS transmission.
Qualifications
License or Certification:
Licensed or certified clinician in healthcare (RN, LPN, PT, PTA, OT, COTA, SLP, Recreational Therapist, Respiratory
Therapist, case manager/social worker)
QI Credentialed
Obtain UDS IRF PPS Certification after 2 years in the PASC role and before the 3rd-year anniversary.
Minimum Qualifications:
Ability to perform assessments.
1 year of healthcare experience.
Attend all EHC IRF-PAI trainings.
Preferred: Experience in rehab or post-acute care, proficient teaching, and communication skills
Effective oral and written communication skills
Strong organizational and critical thinking abilities
Detail-oriented and capable of meeting deadlines independently
Commitment to maintaining high-quality standards in patient assessments.
The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
Patient Care Coordinator
Bemidji, MN jobs
Bemidji Veterinary Hospital is looking for a Patient Care Coordinator to join our growing team! Location: 3610 Comfort Dr NW Bemidji, MN 56601 Compensation: $16.00 - $18.00/hr (depending on experience) Shift Details: Monday-Friday with some Saturdays, holiday pay.
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.
Responsibilities
Essential Functions:
* Maintains and upholds the Core Values and Mission Statement of MPH.
* Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
* Warmly welcomes clients upon their arrival and escorts them to the exam room.
* Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
* Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
* Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
* Schedules follow-up appointments and future wellness visits.
* Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
* Clearly explains discharge instructions and addresses client inquiries.
* Handles client checkouts and collects payments in the exam room.
* Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.
Additional Functions:
* Performs other related duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities:
* Passionate about delivering exceptional client service.
* Genuine love and appreciation for animals.
* Friendly, personable, and committed to ensuring client satisfaction.
* Proficient in active listening and accurate transcription of medical information.
* Thrive on serving and assisting people.
* Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
* Strong computer literacy and typing skills.
* Effective communication skills, both written and verbal.
Required Education and Experience:
* High school diploma.
Preferred Education and Experience:
* Medical terminology
Physical Requirements:
* Prolonged periods of standing and working on a computer.
* Ability to bend down and lift up to 40lbs unassisted.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
Auto-ApplyPatient Representative/Biller, Advanced Medical Supply
Duncan, OK jobs
Job Details Duncan Regional Hospital, Inc - Duncan, OK Full Time High School None Day Shift AdministrativeDescription
The position is responsible for balances due from patients, insurance carriers, and third-party payers. Team member will collect patient payments, set up payment plans and payroll deductions from team members, follow-up on outstanding insurance denials, work claim error in the clearinghouse system, and post patient and insurance payments for AMS.
RESPONSIBILITIES (ESSENTIAL FUNCTIONS):
Accurately posts payments and creates payment plans for upcoming services and/or outstanding balances.
Reviews balances and communicates to patient and other affected parties about outstanding balances.
Assists patients in resolving account questions and concerns.
Responsible for coordinating and completing financial assistance application for charity care program.
Responsible for understanding the revenue cycle, including all involved parties and appropriate escalation pathways.
Contacting payers, via website, phone and/or correspondence, regarding reimbursement of unpaid accounts over thirty (30) days or more, also researching and following up on denials and requests for additional information.
Interpret Managed Care/Commercial contracts and/or Medicare and Medicaid rules and regulations to ensure proper reimbursement/collection.
Make necessary adjustments as required by plan reimbursement.
Performs payment validation by utilizing internal and/or external resources to ensure proper reimbursement.
Reviews, researches, and appeals partially denied claims for reconsideration.
Responsible for contacting patients to gain additional information required to resolve an outstanding insurance balance.
Responsible for posting payments both electronically and manually.
Analyzes, investigates, and resolves claims errors in the clearinghouse system to ensure claims are filed to carriers timely.
Regular attendance and punctuality for scheduled shifts.
Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings.
Must adhere to safety protocols at all times.
Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.
Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
Performs other related duties as assigned.
Qualifications
Minimum Qualifications: Communication skills including fluency in oral and written English. Basic computer skills including the ability to send/receive email, navigate information technology associated with the position, and use Electronic Health Record information tools. Ability to remain flexible to quickly adapt to urgent situations. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.
Education and/or Experience: High school diploma or equivalent. At least 1 year of experience in medical claims recovery and/or collections and basic know of billing and collections rules and regulations preferred. Extensive Durable Medical Equipment (DME) medical billing/collections, coding, and denial management experience preferred. Ability to read, interpret and apply policies, procedures, and requirements. Familiarity with standard office equipment. Ability to handle multiple tasks in timely manner.
Certifications, Licenses, Registrations: For those positions requiring travel, a current valid driver's license and automobile liability insurance must be maintained.
Non Safety-Sensitive Position
As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.
Patient Care Representative Dental
Minneapolis, MN jobs
Lead with Purpose: Become Our Next Patient Care Representative - Dental at SCHS!
Are you passionate about making a difference in the lives of others? Southside Community Health Services (SCHS) is a trusted nonprofit clinic in the heart of South Minneapolis, seeking a passionate and organized leader to join our mission-driven team.?Guided by our commitment to improving health through exceptional care, barrier-free access, and the promotion of healthy lifestyles, we're seeking a Patient Care Representative - Dental for our 4th Ave clinic.
Why Work with Us?
Be part of a supportive, mission-driven organization.
Make a meaningful impact on patients and the community.
Collaborate with a diverse and dedicated team.
About the Role
The Patient Care Representative - Dental ensures efficient patient flow and excellent customer service; provides clients with information regarding appointments and services and to ensure prompt collection of fees at the time of service.
Key Responsibilities:
Answer the telephone during clinic hours, provide information and/or take messages as appropriate.
Schedule and confirm dental ap point ments; assure pa tient flow is moving at required pace. Able to identify patient needs to ensure appropriate scheduling of appointments.
At least 24 hours prior to patient appointment, ensure pre-visit process is followed.
Greet patients and update registration information at time of visit; assist new patients, when necessary, in completing registration forms.
Assign established charges to provider activities; total account balances and collect payments for services rendered at time of visit.
Verify insurance information prior to visit and upon registration/check-in; identify opportunities when a patient may benefit from meeting with enabling services (Patient Advocate); assure charge sheet information is complete before turning over to billing clerk.
Serve and participate as requested in staff meetings, continuous quality improvement, and other process development opportunities within the organization.
Ensure that the front office area and lobby are kept clean and orderly.
Assist with other duties and responsibilities as assigned.
What We're Looking For:
Skills and Qualities:
Confidence, professional judgment, and grace under pressure.
Works well both independently and as part of a team.
Exceptional customer service and communication skills.
Flexibility--nimble in response to an evolving workload.
Ability to exhibit good rapport with clients of varying ethnic backgrounds and socio-economic status.
Ability to work in a fast-paced environment and manage multiple tasks without feeling overwhelmed.
Excellent time management and organizational skills.
Attention to detail.
Committed to upholding the mission and core values of SCHS.
Experience and Requirements:
Training as a dental assistant or receptionist and experience in scheduling dental appointments.
Epic software experience preferred.
Good computer skills.
Bilingual (English/Spanish) REQUIRED
Work Environment
This position operates in a professional medical clinic environment. The role routinely uses standard office equipment.
Physical demands include:
Maintain a stationary position for extended periods while performing essential job duties.
Occasional movement throughout the clinic, including moving between different areas to perform essential duties.
Rarely position oneself to retrieve items or perform certain tasks. ? Must be able to operate typical office equipment such as computers, fax machines, copiers, and telephones.
Requires effective verbal and written communication skills to interact with team members, clients, or patients and to complete necessary documentation.
Move items within the clinic (e.g., supplies, equipment) weighing up to 20 lbs short distances of 10 yards or less.
This position may require interaction with individuals who have communicable illnesses, which may pose a risk of exposure to infectious diseases.
Must be able to recognize and respond to potential signs of alcohol impairment or disruptive behavior through appropriate sensory or observational means.
Join Our Mission-Driven Team
SCHS offers the opportunity to work in a fast-paced, supportive, and rewarding environment where you can truly make a difference. If you're ready to take the next step in your career, we'd love to hear from you!
Southside Community Health Services is an Equal Opportunity Employer. Reasonable accommodation can be made for qualified individuals with disabilities.
Patient Financial Services Coordinator
Woodbury, MN jobs
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis.   Be part of a patient-first environment that lives into our values of:  Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. 
The Patient Financial Services Coordinator (PFSC) is responsible for verifying patients' eligibility and benefits, obtaining authorization and /or referrals for patient encounters/procedures from their insurance company or referring provider; gathering current out-of-pocket and deductible information, securing patient responsibility prior to services and managing charity care and/or discount requests.
This is a full time role based at our Corporate Office in Woodbury, MN. Monday - Friday schedule of 8:00 AM to 4:30 PM. Required training is in office with the ability to work from home once fully trained.
**This role will follow-up with the intent of collecting all delinquent unpaid insurance and patient account balances.
Primary job duties for the Patient Financial Services Coordinator:
Create payment arrangements for uninsured patients and patients on high-deductible plans for all physician visits prior to services.
Verify by phone, web, or in writing the prior authorization expectations as well as eligibility of the patients' insurance for the following medical encounters/procedures
MRIs-using decision tools and phone/internet when necessary
Work Comp, Auto, Med Legal and any other required referral clinic visits
Professional Fee for surgical procedures as well as facility fee for procedures performed at Summit locations
Obtain and enter pre-certification and/or prior authorization numbers into the registration fields and scan in Practice Management/EHR software.
Review and correct discrepancies in registration and insurance information and update in the Practice Management Software at time of authorization.
Assist patient with medical assistance and charity care applications, counsel patients on options such as care credit.
Maintain current knowledge regarding third-party and first-party payment procedures and regulations as well as preferred provider agreements.
Communicate professionally with patient, family members, co-workers and physicians.
Summit's hiring range for this position is $20.23 to $25.29 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle. 
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Patient Financial Services Coordinator
Woodbury, MN jobs
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Patient Financial Services Coordinator (PFSC) is responsible for verifying patients' eligibility and benefits, obtaining authorization and /or referrals for patient encounters/procedures from their insurance company or referring provider; gathering current out-of-pocket and deductible information, securing patient responsibility prior to services and managing charity care and/or discount requests.
This is a full time role based at our Corporate Office in Woodbury, MN. Monday - Friday schedule of 8:00 AM to 4:30 PM. Required training is in office with the ability to work from home once fully trained.
This role will follow-up with the intent of collecting all delinquent unpaid insurance and patient account balances.
Primary job duties for the Patient Financial Services Coordinator:
* Create payment arrangements for uninsured patients and patients on high-deductible plans for all physician visits prior to services.
* Verify by phone, web, or in writing the prior authorization expectations as well as eligibility of the patients' insurance for the following medical encounters/procedures
* MRIs-using decision tools and phone/internet when necessary
* Work Comp, Auto, Med Legal and any other required referral clinic visits
* Professional Fee for surgical procedures as well as facility fee for procedures performed at Summit locations
* Obtain and enter pre-certification and/or prior authorization numbers into the registration fields and scan in Practice Management/EHR software.
* Review and correct discrepancies in registration and insurance information and update in the Practice Management Software at time of authorization.
* Assist patient with medical assistance and charity care applications, counsel patients on options such as care credit.
* Maintain current knowledge regarding third-party and first-party payment procedures and regulations as well as preferred provider agreements.
* Communicate professionally with patient, family members, co-workers and physicians.
Summit's hiring range for this position is $20.23 to $25.29 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Patient Service Coordinator
Alex, OK jobs
Reports To: Center Manager
Shift Schedule: Days, 7am - 5pm (varies)
Job Category: Administrative
Job Status: Non-Exempt
For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
What we offer:
Paid time off (PTO) & 8 company paid holidays
Tuition reimbursement
401k with employer matching
Competitive health, vision and dental benefits
Employer paid long term disability benefits
Pet Wellness coverage, legal assistance and identity protection
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Tickets at Work- savings on favorite brands, travel, tickets, dining and more!
What you will do:
Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements
We require the following:
High school diploma or general education degree (GED) equivalent.
Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
Experience with Electronic Medical Records (EMR) systems, required.
Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Scheduling Specialist
Alexandria, MN jobs
RAYUS now offers DailyPay! Work today, get paid today!
is $18.00-$22.31 based on direct and relevant experience.
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working Monday-Friday 8:45am-5:15pm, with rotating shifts every 9th weekend and 1 holiday every 2 years.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Patient Service Coordinator Ambulatory I - BOH, CSC Orthopedic Clinic
Minneapolis, MN jobs
Patient Service Coordinator Ambulatory I - BOH, CSC Orthopedic Clinic (251896) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARY:We are currently seeking a PSC Ambulatory I-BOH to join our CSC Orthopedic Clinic team. This full-time role will work on-site (Days, M - F). Purpose of this Position: The purpose of this position is to provide clerical support for specific clinical areas to serve patients and their families. The main objectives of this position are to meet and exceed patient expectations as it relates to complex scheduling processes and support to clinical areas; to act and communicate in a professional and positive manner to patients, providers and care team staff; and to provide team-oriented support to staff to assist in meeting overall HHS registration quality goals. This is a high patient volume, multi-tasking position.RESPONSIBILITIES:Provides clerical support to clinical staff, such as basic templating, processing patient forms, and urgent scheduling needs Functions as a scheduling Subject Matter Expert (SME) for the department they support Maintains Clerical Pool In-basket messages; messages are completed appropriately based on the SLA (Service Line Agreement) and urgency of the message Answers and responds to in-bound calls to the department from both internal and external customers Provide scheduling support using knowledge of clinical specialties including: more complex scheduling that often requires multiple appointments with different providers and modalities, in-room scheduling, obtain necessary documentation for appointments within the specialty Promotes the organization and assists in maintaining clinic efficiency Basic function of check-in to support needs Coordinates obtaining and maintaining designated supplies and inventory for the clinic Perform other duties as assigned QUALIFICATIONS:
Minimum Qualifications:
High School Diploma or equivalent
A minimum of 1 year of Front of House experience or experience in related field
Preferred Qualifications:
Certification from HFMA, NAHAM, or HBI Patient Access Certification
Solid understanding or medical terminology
Solid understanding of payer/insurance plans
Bilingual fluency in English/Spanish or English/Somali or other languages including ASL (not required)
Knowledge/ Skills/ Abilities:
Ability to work cohesively, effectively, and respectively with individuals from a variety of economic, social, and culturally diverse backgrounds
Ability to work in a fast-paced, continually changing environment
Ability to respond appropriately to shifting priorities
Ability to prioritize work assignments
Consistently exceeds quality and productivity standards, including accuracy in patient registrations, scheduling and patient/guest customer service expectations
Technical proficiency in basic computer skills and applications such as Microsoft Office and Outlook
Float pool positions require the ability to travel between sites in an expeditious manner
Demonstrates knowledge and understanding of organizational policies and procedures
Ability to lead others in their daily work following standard processes
Ability to assist with onboarding new employees providing them with the tools they need to be successful
You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).For a complete list of our benefits, please visit our career site on why you should work for us. Department: CSC Orthopedic ClinicPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Min: $21.35Max: $27.82 Job Posting: Dec-09-2025
Auto-ApplyPatient Service Coordinator Ambulatory I - BOH, CSC Orthopedic Clinic
Minneapolis, MN jobs
We are currently seeking a PSC Ambulatory I-BOH to join our CSC Orthopedic Clinic team. This full-time role will work on-site (Days, M - F). Purpose of this Position: The purpose of this position is to provide clerical support for specific clinical areas to serve patients and their families. The main objectives of this position are to meet and exceed patient expectations as it relates to complex scheduling processes and support to clinical areas; to act and communicate in a professional and positive manner to patients, providers and care team staff; and to provide team-oriented support to staff to assist in meeting overall HHS registration quality goals. This is a high patient volume, multi-tasking position.
RESPONSIBILITIES:
* Provides clerical support to clinical staff, such as basic templating, processing patient forms, and urgent scheduling needs
* Functions as a scheduling Subject Matter Expert (SME) for the department they support
* Maintains Clerical Pool In-basket messages; messages are completed appropriately based on the SLA (Service Line Agreement) and urgency of the message
* Answers and responds to in-bound calls to the department from both internal and external customers
* Provide scheduling support using knowledge of clinical specialties including: more complex scheduling that often requires multiple appointments with different providers and modalities, in-room scheduling, obtain necessary documentation for appointments within the specialty
* Promotes the organization and assists in maintaining clinic efficiency
* Basic function of check-in to support needs
* Coordinates obtaining and maintaining designated supplies and inventory for the clinic
* Perform other duties as assigned
QUALIFICATIONS:
Minimum Qualifications:
* High School Diploma or equivalent
* A minimum of 1 year of Front of House experience or experience in related field
Preferred Qualifications:
* Certification from HFMA, NAHAM, or HBI Patient Access Certification
* Solid understanding or medical terminology
* Solid understanding of payer/insurance plans
* Bilingual fluency in English/Spanish or English/Somali or other languages including ASL (not required)
Knowledge/ Skills/ Abilities:
* Ability to work cohesively, effectively, and respectively with individuals from a variety of economic, social, and culturally diverse backgrounds
* Ability to work in a fast-paced, continually changing environment
* Ability to respond appropriately to shifting priorities
* Ability to prioritize work assignments
* Consistently exceeds quality and productivity standards, including accuracy in patient registrations, scheduling and patient/guest customer service expectations
* Technical proficiency in basic computer skills and applications such as Microsoft Office and Outlook
* Float pool positions require the ability to travel between sites in an expeditious manner
* Demonstrates knowledge and understanding of organizational policies and procedures
* Ability to lead others in their daily work following standard processes
* Ability to assist with onboarding new employees providing them with the tools they need to be successful
Patient Service Coordinator Ambulatory I - Community Clinic, Brooklyn Park Clinic
Brooklyn Park, MN jobs
Patient Service Coordinator Ambulatory I - Community Clinic, Brooklyn Park Clinic (251952) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County.
The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St.
Anthony Village.
Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS.
The system is operated by Hennepin Healthcare System, Inc.
, a subsidiary corporation of Hennepin County.
Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health.
We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging.
We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
SUMMARYWe are currently seeking a PSC Ambulatory I - Community Clinic to join our Brooklyn Park Clinic team.
This full-time role will primarily work on-site, working M-F 8:30 AM - 5:00 PM, and ONE shift per week at 11:30 AM - 7:00 PM, and ONE weekend per 6 weeks 7:30 AM - 12:00 PM.
Purpose of this position: The purpose of this position is to provide a welcoming experience for patients and their families.
The main objectives of this position are to meet and exceed patient expectations as it relates to front desk procedures; to act and communicate in a professional and positive manner to patients, providers and care team staff; and to provide team-oriented support to staff to assist in meeting overall HHS registration quality goals.
This is a high patient volume, multi-tasking position, with afternoon, evening and weekend hours.
RESPONSIBILITIESWelcomes patients and guests in a friendly manner, following Hennepin Healthcare expectation of greeting customers Provides navigation assistance to all patients and guests Utilizes the electronic health record accurately and efficiently to perform the following functions: patient check-in, point of service collections (co-payments, self-pay, and outstanding balances), registration, patient check-out (schedule following the standard processes), verify insurance accuracy through RTE (Real Time Eligibility) and Benefit EngineEnsures personal workspace and patient waiting areas are neat and sanitized.
Responsible for handling patient financial transactions: cash box, cash collections, credit/debit card transactions, daily reconciliation Promotes the organization and assists in maintaining clinic efficiency Provides clerical support to clinical staff, such as processing patient forms, and urgent scheduling needs.
Provide scheduling support for contracted providers and specialty departments Provide support for providers with requests and urgent needs Manages special patient needs upon request Maintains Clerical Pool In-basket messages; messages are completed appropriately based on the SLA (Service Level Agreement) and urgency of the message Receives and creates encounters for medical forms and delivers them to the clinical team Assist with processing of time sensitive patient's needs, such as patient forms, etc.
Perform other duties as assigned QUALIFICATIONSMinimum Qualifications:High School Diploma or equivalent At least one year of experience in related field and/or six months of medical clerk experience One year of customer service experience Preferred Qualifications:Ability to work cohesively, effectively, and respectively with individuals from a variety of economic, social, and culturally diverse backgrounds Ability to work in a fast-paced, continually changing environment Ability to respond appropriately to shifting priorities Ability to prioritize work assignments Consistently exceeds quality and productivity standards, including accuracy in patient registrations and scheduling as well as customer service expectations Demonstrates knowledge and understanding of organizational policies and procedures Technical proficiency in basic computer skills and applications suca as Microsoft Office and OutlookAbility to work independently and in a team setting Knowledge/ Skills/ Abilities:6 months of previous HHS experience Associate Degree (Healthcare or Business concentration preferred) or 2 years of customer service experience in similar clinic/ambulatory healthcare environment Certification from HFMA ORNAHAM ORHBI Patient Access CertificationExperience with Electronic Health Records (EHR) - Epic experience preferred Understanding of medical terminology Experience with different payers/insurance requirements Bilingual fluency in English/Spanish or English/Somali or other languages including ASL (not required) You've made the right choice in considering Hennepin Healthcare for your employment.
We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives.
We are dedicated to providing Equal Employment Opportunities to both current and prospective employees.
We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception.
Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
For a complete list of our benefits, please visit our career site on why you should work for us.
Department: Brooklyn Park ClinicPrimary Location: MN-Brooklyn Park-Brooklyn Park Clinic Standard Hours/FTE Status: FTE = 1.
00 (80 hours per pay period) Shift Detail: Day, Evening, Every 3rd Weekend, RotatingJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Min: $21.
35Max: $27.
82 Job Posting: Dec-11-2025
Auto-ApplyPatient Care Coordinator - Eden Prairie
Eden Prairie, MN jobs
Park Dental Eden Prairie is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 Per Hour
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Monday & Tuesday: 630am - 215pm
Wednesday & Thursday: 130pm - 815pm
Fridays: 630a-215pm (every 3rd month until 4:15pm)
10 Saturdays per year
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
Auto-ApplyPatient Care Coordinator - Hugo
Hugo, MN jobs
Park Dental Hugo located in is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Mondays 6:30am - 2:15pm
Tuesdays 1:30pm - 8:15pm
Wednesdays Off
Thursdays 6:30am - 2:15pm
Fridays 6:30am - 2:15pm
Saturdays 7:00am - 2:30pm (approx. 7 per year)
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
Auto-ApplyScheduling Specialist
Alexandria, MN jobs
RAYUS now offers DailyPay! Work today, get paid today! is $18.00-$22.31 based on direct and relevant experience. RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working Monday-Friday 8:45am-5:15pm, with rotating shifts every 9th weekend and 1 holiday every 2 years.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
* Answers phones and handles calls in a professional and timely manner
* Maintains positive interactions at all times with patients, referring offices and team members
* Schedules patient examinations according to existing company policy
* Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
* Ensures all patient data is entered into information systems completely and accurately
* Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
* Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
* Maintains an up-to-date and accurate database on all current and potential referring physicians
* Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
* Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
* Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
* Pre-certifies all exams with patient's insurance company as required
* Verifies insurance for same day add-ons
* Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Required:
* High school diploma, or equivalent
* Microsoft Office Suite experience
* Proficient with using computer systems and typing
* Able to handle multi-level phone system with a high volume of calls at one time
Preferred:
* One (1) year customer service experience
* Medical terminology and previous clinical business office experience
* Bilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all *******************************
DailyPay implementation is contingent upon initial set-up period.
#LI-SR1
Patient Care Coordinator - Coon Rapids
Coon Rapids, MN jobs
Park Dental Coon Rapids is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Monday-Tuesday 6:30am-2:15pm
Wednesday- Off
Thursday 1:30pm-8:15pm
Friday 8:30am-4:15pm
Saturday 8x per year
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, Pet Insurance, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
Auto-ApplyPatient Coordinator
Westbrook, ME jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator, you will provide services to patients and referring professionals by scheduling/authorizing appointments.
This is a Full-Time position working the day shift.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
(60%) Scheduling & Insurance
Schedules patient examinations according to existing company policy
Communicates to team any scheduling changes in order to ensure highest patient satisfaction
Pre-certifies/Authorizes all exams with patient's insurance company as required
Verifies medical necessity on all exams as required
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate
(35%) Registration
Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Supports Vascular team in order to ensure highest patient satisfaction
Acts as liaison between team and the patients waiting for exams
Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
Maintains the supply of patient information sheets
(5%) Performs other duties as assigned
Patient Family Representative I
Tulsa, OK jobs
**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.
Days
**Shift: ECB (Emergency Call Basis)**
**Fridays, Saturdays & Sundays 7:00am - 3:30pm @ Main Entrance**
Job Summary: The Patient Family Representative is responsible for greeting patients, families and visitors arriving at the hospital and coordinating communications between hospital staff, patients and their families; serving as an information provider.
Minimum Education: High School Diploma or GED.
Licensure, Registration and/or Certification: None.
Work Experience: 1 - 2 years related experience
Knowledge, Skills and Abilities: Advanced computer skills, including Word, Excel and Windows. Proficient with the use of Outlook. Excellent interpersonal skills required. Ability to work with minimal supervision. Ability to demonstrate excellent customer service skills.
Essential Functions and Responsibilities: Greet patients, families and visitors arriving at the hospital. Works closely with volunteers to ensure that the patient's, families and visitors needs are met. Directs the escorting of the patients, families and visitors by the volunteers throughout the hospital. Information provider for patients, families and visitors. Coordinate communications between hospital staff, patients and their families.
Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.
Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Security - Yale Campus
Location:
Tulsa, Oklahoma 74136
**EOE Protected Veterans/Disability**
Patient Information Representative
Tulsa, OK jobs
**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.
Variable
**Shift: Mon, Tues, Wed, Thurs 3pm-7pm; Saturday 7:30am-4pm**
Job Summary: Schedules procedures, verifies and inputs patient demographic and insurance/financial information, and creates new patient medical records for the purpose of facilitating the effective delivery of patient care.
Minimum Education: High School Diploma or GED.
Licensure, Registration and/or Certification: None.
Work Experience: 6 months to 1 year related experience.
Knowledge, Skills and Abilities: Effective interpersonal and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Ability to be detail-oriented as might be required in the examination of numerical data.
Essential Functions and Responsibilities: Schedules procedures according to established protocols including obtaining and documenting complete patient demographic and insurance/financial information. Confirms scheduled appointments. Creates new patient medical records. Prints and files reports and other correspondence according to established protocols. Serves as liaison to referring physician offices, other outreach hospitals, patients, and patient family members in an effort to provide a single point of contact. Greets and prepares patients for physician consults according to established protocols.
Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.
Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Breast Center - Yale Campus
Location:
Tulsa, Oklahoma 74136
**EOE Protected Veterans/Disability**