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The technical product delivery specialist is responsible for prototyping, development, operational activities as it relates to building and implementing custom AI products and/or off the shelf configurable solutions to our business stakeholders. This associate will work very closely with our product delivery teams across the entire lifecycle from discovery to implementation. Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Job Responsibilities: (Primary Duties, Roles, and/or Authorities) * Support the end-to-end delivery of custom AI solutions, prototyping including data preparation, development, model integration, testing, and deployment. * Establish observability for AI services (LLM, RAG, ML pipelines) with dashboards, alerts, and SLA/SLO tracking. * Manage incident/problem/change processes for AI workloads; perform root‐cause analysis and controlled releases. * Govern prompt lifecycle (versioning, rollback, evaluation) and enforce guardrails to reduce hallucinations. * Monitor token usage and optimize cost, context windows, and retrieval quality for GenAI solutions. * Operate ML pipelines with drift detection, data quality checks, and reproducibility controls. * Configure and maintain enterprise AI platforms (e.g., Copilot Studio) within sandboxed environments and DLP guardrails. * Define and maintain operational runbooks, escalation matrices, and support tiers (L0/L1/L2). * Coordinate secure access provisioning and audit trails for AI platforms and vendor teams. * Implement gated approvals and change control for deployments across Dev/QA/Prod environments. * Drive Responsible AI governance: complete intake assessments, risk profiling, and maintain audit‐ready documentation. * Work with cross-functional teams including data scientists, developers, and product managers to ensure timely and high-quality delivery. * Stay current with emerging AI technologies and tools to inform solution design and delivery strategies. * Participate and lead meetings when needed as it relates to updates on product build or implementation activities Education and Experience: * Bachelor's degree in business, Computer Science, Engineering, or related field. * Proficient in Python and key AI/ML libraries (pandas, PyTorch, scikit‐learn, MLflow) and LLM frameworks (LangChain, embeddings, vector DBs). * Foundational understanding of LLMs, RAG architecture, and prompt engineering (zero‐shot, few‐shot, chain‐of‐thought). * Hands‐on coding experience across multiple languages (Python, Java, JavaScript, Node.js) for backend and frontend development. * Familiarity with backend frameworks (FastAPI, Flask) and frontend technologies (ReactJS). * Strong grasp of database design and query languages (SQL, NoSQL). * Working knowledge of SDLC best practices and CI/CD pipelines (Azure DevOps, GitHub Actions). * Experience with containerization and deployment fundamentals (Docker, Kubernetes). * Understanding of cloud computing concepts and managed AI services (Azure preferred). * Exposure to MLOps/LLMOps practices, including model registry, drift monitoring, and rollback strategies. * Awareness of Responsible AI principles, security, and compliance in enterprise AI solutions. Knowledge and Skills: * Excellent communication and stakeholder management skills. * Ability to work independently and collaboratively in a fast-paced, dynamic environment. * Ability to learn quickly and adapt to changing customer and market needs. * Excellent team collaboration and cross-functional influence skills. * Strong written documentation, oral communication, and presentation skills. * Effective leadership and analytical skills. * Strategic mindset and problem-solving abilities. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: * Annual Bonus * Potential Discretionary LTI Bonus Health and Well-being Benefits * Medical coverage * Health Savings Accounts * Flexible Spending Accounts * Dental coverage * Vision coverage * Hospital Care Insurance * Critical Illness Insurance * Accidental Injury Insurance * Life and AD&D insurance * Short-term disability coverage * Long-term disability insurance * Long-term care with life insurance Other Well-being Resources * Anxiety management program * Wellness incentives * Sleep improvement program * Diabetes management program * Virtual physical therapy * Emotional/mental health support programs * Weight management programs * Gastrointestinal health program * Substance use management program * Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit Retirement and Financial Well-being * BD 401(k) Plan * BD Deferred Compensation and Restoration Plan * 529 College Savings Plan * Financial counseling * Baxter Credit Union (BCU) * Daily Pay * College financial aid and application guidance Life Balance Programs * Paid time off (PTO), including all required State leaves * Educational assistance/tuition reimbursement * MetLife Legal Plan * Group auto and home insurance * Pet insurance * Commuter benefits * Discounts on products and services * Academic Achievement Scholarship * Service Recognition Awards * Employer matching donation * Workplace accommodations Other Life Balance Programs * Adoption assistance * Backup day care and eldercare * Support for neurodivergent adults, children, and caregivers * Caregiving assistance for elderly and special needs individuals * Employee Assistance Program (EAP) * Paid Parental Leave * Support for fertility, birthing, postpartum, and age-related hormonal changes Leave Programs * Bereavement leaves * Military leave * Personal leave * Family and Medical Leave (FML) * Jury and Witness Duty Leave For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . Primary Work Location USA NJ - Franklin Lakes Additional Locations Work Shift At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You. Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles. Salary Range Information $106,600.00 - $175,900.00 USD Annual