Spanish Bilingual Limited Service Customer Service Representative (Remote - VA)
Maximus 4.3
Fargo, ND jobs
Description & Requirements Maximus is seeking Limited-Service Spanish Bilingual Spanish Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Remote Spanish Bilingual Customer Service Representatives to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply!
This is a remote role open to Virginia residents. The start date for this position is February 18, 2026.
Why Maximus?
•Starting pay: $18.00/hour
Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
•Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
•Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.
- Respond effectively to all forms of inbound and outbound contacts.
- Process workflow documents, which include, income, identity, and other eligibility verification documents.
- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
-Guide applicants through the Medicaid, SNAP, and TANF application processes.
-Provide clear and accurate information about program eligibility criteria.
-Ensure excellent customer service by addressing client concerns with patience and professionalism.
-Document interactions notate applications, and work across multiple systems to process eligibility.
-Maintain a high standard of confidentiality.
Minimum Requirements
- High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Must be able to read, write, and speak in English and Spanish.
-High volume Call Center experience highly preferred.
-Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred.
-Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred.
-Ability to work independently in a remote environment required.
-Strong communication skills, both verbal and written required.
-High level of empathy, especially when interacting with individuals in vulnerable situations preferred.
-Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred.
- Must be willing and able to start work on February 18th, 2026.
- Must be willing and able to accept a limited-service position.
- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.
- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).
Home Office Requirements:
- Internet speed of 25mbps or higher required (you can test this by going to *******************
-Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
18.46
Maximum Salary
$
18.46
$18 hourly Easy Apply 2d ago
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Product Adoption Expert
Zoom 4.6
Bismarck, ND jobs
What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements.
About the Team
This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion.
ResponsibilitiesDeployable Customer-Facing Engagements
+ Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms)
+ Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption
+ Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals
+ Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics
Scalable & Programmatic Impact
+ Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources:
+ Micro-learnings and step-by-step guides
+ Comprehensive playbooks and success plans
+ Educational webinars and customer campaigns
+ Workflow and use case catalogs
+ Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions
+ Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use
+ Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers
Success Metrics & KPIs
+ Product Adoption Growth: Increase percentage of customers actively using key features and workflows
+ Time-to-Adoption: Accelerate adoption timelines for new product rollouts
+ Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content
+ CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests
+ Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption
Products Supported
+ AI and CAIC
+ Events and Webinars
+ Zoom Phone
+ Revenue Accelerator
+ Contact Center
+ Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar)
+ Zoom Workplace & Microsoft Better Together
+ Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations
Salary Range or On Target Earnings:
Minimum:
$76,800.00
Maximum:
$186,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
Description & Requirements The Vice President - Digital Experience Platforms is responsible for defining and delivering Maximus' enterprise digital experience platforms that enable Total Experience Management and are operated as Outcome-as-a-Service (OaaS). This role serves as the executive platform owner for conversational AI, omni-channel engagement, and intelligent self-service capabilities supporting citizen, customer, and employee experiences across public-sector programs.
The VP leads the strategy and execution of a policy-governed, hybrid experience architecture, integrating deterministic NLP systems of record, LLM-assisted intelligence, and agentic automation to deliver secure, scalable, and measurable digital interactions. The role ensures platforms are designed for reuse, compliance, and auditability while improving speed of delivery, consistency of outcomes, and overall experience quality.
Partnering closely with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership, the Vice President translates experience strategy into operational platforms with clear roadmaps, KPIs, and value realization metrics. This role is accountable for platform innovation, vendor and ecosystem strategy, and continuous optimization-positioning Maximus as a trusted leader in outcome-driven digital experience delivery.
While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance
This position is remote.
Key Responsibilities:
- Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability.
- Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation.
- Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes.
- Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization.
- Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
- Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies.
*********Preferred Qualifications:
- Bachelor's degree required; Master's degree preferred
- 15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation.
- Strong understanding of compliance frameworks, security protocols, and audit requirements.
- Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions.
- Strategic leadership with proven experience in vendor management and ecosystem development.
- While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD work including Secret clearance.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
242,250.00
Maximum Salary
$
327,750.00
$107k-148k yearly est. Easy Apply 4d ago
Care Advisor - Remote
Sharecare 4.4
Bismarck, ND jobs
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** .
**Job Summary:**
CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you.
**Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
**Job Type:** Full-Time, Hourly
**Essential Job Functions:**
+ Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
+ Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
+ Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system
+ Work collaboratively and professionally with other team members and teams within CareLinx
+ Exhibit excellent verbal and written communication skills via phone, email, and text
**Specific Skills/ Attributes:**
+ Effective time management skills and high attention to detail
+ Excellent verbal and written communication skills
+ Superior organization and multitasking capabilities
+ Goal-driven, problem solver
+ Professional, confident, outgoing demeanor
+ Experience working with Microsoft Office Suite
+ Ability to maintain strict confidentiality, and exercise good judgment
+ Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
+ Additional job duties may be assigned on an as-needed basis
**Qualifications:**
+ High school diploma or equivalent, required
+ Military experience is a plus but not required
+ Some college-level coursework, preferred
+ At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
+ Previous healthcare experience preferred
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$83k-111k yearly est. 2d ago
Sr Coordinator, Individualized Care
Cardinal Health 4.4
Pierre, SD jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**_Responsibilities_**
+ Investigate and resolve patient/physician inquiries and concerns in a timely manner
+ Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate
+ Proactive follow-up with various contacts to ensure patient access to therapy
+ Demonstrate superior customer support talents
+ Prioritize multiple, concurrent assignments and work with a sense of urgency
+ Must communicate clearly and effectively in both a written and verbal format
+ Must demonstrate a superior willingness to help external and internal customers
+ Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable)
+ Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry
+ Must self-audit intake activities to ensure accuracy and efficiency for the program
+ Make outbound calls to patient and/or provider to discuss any missing information as applicable
+ Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance
+ Documentation must be clear and accurate and stored in the appropriate sections of the database
+ Must track any payer/plan issues and report any changes, updates, or trends to management
+ Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client
+ Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome
+ Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties
+ Support team with call overflow and intake when needed
+ Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner.
**_Qualifications_**
+ 3-6 years of experience, preferred
+ High School Diploma, GED or technical certification in related field or equivalent experience preferred
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.50 per hour - $30.70 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$21.5-30.7 hourly 10d ago
Sr Data Governance Analyst 3
Baylor Scott & White Health 4.5
Bismarck, ND jobs
The Sr. Data Governance Analyst plays a key role in advancing BSWH data governance initiatives and driving data-informed decision-making across the organization. The Data Governance Analyst provides data analytics, data management, data architecture support and alignment. This role is responsible for designing, implementing, and optimizing metadata management, data catalogs, lineage documentation, and governance workflows and platforms.
This position leverages advanced analytical tools to uncover meaningful insights that support strategic initiatives and performance improvements. Partnering with stakeholders across the organization to translate complex data into actionable intelligence. Functions as a bridge between IT, business, legal, and compliance teams to ensure data is accurate, compliant.
Working closely with data product managers, business SMEs, and technology teams, the analyst enhances data discoverability, quality, and compliance across the enterprise; supporting BSWH Data Strategy and enabling timely, data-driven decisions built on trusted information.
The Senior Data Governance Analyst is a key contributor to the data governance program by conducting regular assessments of data assets establishing standards, creating necessary policy documentations, identifying areas for improvement and ensuring alignment with business objectives. By fostering a culture of data stewardship, this role helps maximize the value of data as a strategic asset and promotes consistent, high-quality analytics across the enterprise.
100% remote position
**_The pay range for this position is $40.35/hour (entry level qualifications) - $62.52/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._**
**ESSENTIAL FUNCTIONS OF THE ROLE**
+ Study and research features of new database versions and tools to prepare for future growth.
+ Establishes technical standards and guidelines for the effective use of databases.
+ Train, educate and assist in the development of personnel including data governance tools, principles and practices.
+ Develop, implement, and manage practices/policies for data quality, security, access, and usage.
+ Provide data literacy oversight and support to ensure data integrity and quality.
+ Ensure data privacy, security, and compliance. Support PHI classification, data quality checks, and lineage validation.
+ Act as liaison between data stewards and analytics team, promoting adoption of best practices.
+ Monitor and assess data quality for key metrics, identify issues and provide pragmatic recommendations.
+ Catalog and manage data assets, ensuring they are properly classified and accessible to authorized users.
+ Prepare and present reports and presentations on data governance activities, metrics, and outcomes.
+ Ensure Data Governance key assets (Glossaries, Data Dictionary, Reference Data List, Lineage and Business Process Maps, technical assets) are maintained and used effectively.
+ Develop and deliver data management technology and Data Steward training, keeping training materials up-to-date.
+ Liaising closely with Data Stewards to understand their data needs and requirements, and chairing data meetings.
+ Leading the design and build of data catalogue content, metadata models, and workflows.
+ Design, implement, and maintain governance processes, and workflows (e.g., stewardship approvals, data access protocols) and supporting their use by Data Governance members.
+ Implement and monitor data quality standards to maintain high levels of accuracy, completeness, and reliability.
+ Handle data lifecycle management, support governance tools, monitor KPIs, and operationalize data standards across systems.
+ Stay updated on industry trends and best practices in data governance, applying new insights to enhance organizational practices.
**KEY SUCCESS FACTORS**
+ Deep understanding of healthcare data and operations.
+ Knowledge of Data Warehousing, ODS, or other reporting environment in a work environment.
+ Knowledge of healthcare and health insurance claims processing domains.
+ Ability to write complex SQL queries against relational databases.
+ Must possess excellent documentation and communication skills.
+ The ability to understand, model, and interpret data.
+ Accuracy and attention to detail.
+ Must possess good social skills.
+ Excellent written and verbal communication and collaboration skills.
+ Experience working across business and technical teams.
+ Strong analytical and problem-solving skills to identify and solve complex business problems.
+ Knowledge of data management, data governance frameworks/platforms, data cataloging/lineage concepts, data architecture, data analytics best practices and techniques.
+ Knowledge of metadata management concepts, modeling, tools. standards and best practices.
**BENEFITS**
Our competitive benefits package includes the following
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$40.4-62.5 hourly 24d ago
Clinical Administrative Coordinator - Remote
Maximus 4.3
Fargo, ND jobs
Description & Requirements Maximus is seeking a Clinical Administrative Coordinator to support the Illinois SALT (Specialized Assessment for Long-Term Care) and the Illinois O&A (Outreach & Assessments) programs. In this role, the coordinator will play a key part in ensuring the smooth operation of clinical assessments and day-to-day program activities. Responsibilities include answering incoming phone calls, responding to email inquiries, and managing follow-ups to ensure timely communication. The coordinator will also handle scheduling of daily clinical assessments, process and track referrals, and make outbound calls to gather information, confirm appointments, and provide support to participants and providers.
This is a fully remote position, and candidates must be willing and able to work Monday through Friday 11 AM - 8 PM CST with rotating Sunday coverage every 4 to 6 weeks.
Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.
Minimum Requirements
- High school diploma, GED, or equivalent required.
- 0-2 years of relevant experience required.
- Minimum of two (2) years experience in a clinical/healthcare setting
Preferred Requirements:
- Strong oral and written communication skills
- Ability to overcome barriers and objections to program participation
- Assist with general administrative tasks to promote efficiency across the program
- Demonstrate strong organizational skills and attention to detail
- Manage multiple priorities effectively in a fast-paced environment
- Communicate clearly with a customer service-oriented approach
- Remain task-oriented and flexible
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.00
Maximum Salary
$
21.00
$27k-34k yearly est. Easy Apply 8d ago
Managing Consulting Director (Remote)
Maximus 4.3
Fargo, ND jobs
Description & Requirements Maximus is hiring a Consulting Managing Director to lead strategic expansion within our Consulting Services practice. This executive-level role will shape the future of public sector consulting, with a focus on Health and Human Services (HHS) programs, including Medicaid, public health, child welfare, SNAP, and other related areas.
This opportunity is ideal for a proven consulting leader with extensive state-level public sector experience, deep expertise in Medicaid and HHS programs, and a track record of growing existing markets and pursuing new opportunities within a highly matrixed environment.
Ready to shape the future of public sector consulting? Apply today to join our team and make a meaningful difference.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Lead strategic planning of the Consulting Services division to bolster Maximus' position as a leader in public sector consulting, especially in Health and Human Services programs.
- Guide the development and deployment of consulting services addressing complex challenges in core Health and Human Services program areas including Medicaid, public health, Integrated Eligibility, child welfare, SNAP, child and family services, and related domains.
- Develop go-to-market strategies for new service lines, partnerships, and geographic regions.
- Identify, evaluate, and pursue new and adjacent public sector market opportunities such as transportation, labor, and tax/revenue to expand Maximus' consulting reach beyond traditional domains.
- Oversee the development and progress of business development including pipeline activities.
- Collaborate with Senior Leadership to set growth targets and monitor progress against set goals.
- Develop and communicate a compelling vision for the Consulting Services division that is aligned with Maximus' mission and long-term goals.
- Serve as executive sponsor for key accounts, ensuring exceptional client satisfaction and service delivery while interacting with clients to identify issues as well as opportunities for growth.
- Champion innovation, best practices, and continuous improvement to ensure sustainability and adaptability across consulting engagements.
- Leverage knowledge of policy, program operations, technology trends, and funding mechanisms to design innovative, client-centered solutions with heavy focus on Medicaid and other health related programs.
- Serve as a thought leader who will represent Maximus at industry forums, conferences, and client engagements.
- Monitor market trends, regulatory changes, and competitive landscape to anticipate client needs, and proactively position Maximus for enhanced relevance and impact.
- Foster enduring partnerships with senior government officials, agencies, and stakeholders.
- Help build and lead high-performing, diverse teams capable of executing complex consulting assignments by recruiting, retaining, and developing top-tier talent with expertise in Health and Human Services and adjacent industries.
- Typically leads multiple teams of directors/senior managers and/or managers and mentors emerging leaders while cultivating a culture of innovation, inclusion, and professional growth.
Minimum Requirements
- Bachelor's degree or equivalent experience in public administration, IT, business, health policy, or equivalent experience.
- 15+ years of progressive leadership experience in public sector management consulting with demonstrable success in Health and Human Services projects.
- Proven track record of expanding consulting practices outside established core areas to include launching new service lines and entering new markets.
- Deep understanding of state and local government procurement, program operations, and regulatory frameworks relevant to Health and Human Services.
- Strong working knowledge of public assistance programs, with an emphasis on Medicaid and health programs and services.
- Advanced knowledge in Information Technology (IT) and Artificial Intelligence (AI).
- Experience with digital transformation, data analytics, and technology-enabled consulting solutions within the public sector.
- Exceptional analytical, strategic thinking, and problem-solving skills.
- Outstanding communication skills to include experience presenting to executive audiences and government officials.
- Demonstrated experience managing large cross-functional teams and complex client relationships.
- Proven leadership in public sector consulting, especially in Medicaid and Health and Human Services (HHS).
- Strong executive presence, with experience in state and local consulting.
- Skilled in business development, financial oversight, and talent development.
- Comfortable in a matrixed, fast-paced environment.
- Experience with cross-functional collaboration and succession planning.
- Must be able and willing to travel for business up to 25-33% of the time.
- Experience in State and Local public sector consulting is required.
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
- Must currently and permanently reside in the Continental US
#ClinicalServices #LI-Remote #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
225,000.00
Maximum Salary
$
275,000.00
$94k-185k yearly est. Easy Apply 8d ago
Tier 2 Specialist (CSR Operations)
Maximus 4.3
Minot, ND jobs
Description & Requirements Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Defense Travel Management Office (DTMO) Travel Assistance Center (TAC). This is a full-time fully remote position. Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
- Comprehensive benefits, including medical/dental/vision, paid time off, and more
- Opportunities for career advancement and professional development
- A collaborative, respectful work environment with supportive leadership and mentorship
As a Tier 2 Analyst, you will provide advanced customer service support for the Defense Travel Management Office, handling escalated inquiries and serving as a subject matter expert for travel-related systems and policies.
This position offers pay and benefits in accordance with the Service Contract Act (SCA) regulations.
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Job-Specific Essential Duties and Responsibilities
- Provide customer service for basic and escalated inquiries and problems via multiple channels (telephone, emails, web chats)
- Receive and resolve escalations from Tier 1 support staff
- Support updates to Standard Operating Procedures (SOPs)
- Provide feedback when needed, including input on call trends, processes, procedures, and training
- Use computerized systems for tracking, information gathering, and troubleshooting
- Handle high volume inbound calls, chats, and emails
- Provide subject matter expertise regarding the DoD Government Travel Charge Card Program (GTCC), the Defense Travel System (DTS), and Travel Policy
- Ensure escalations are in compliance with travel regulations
- Receive, analyze, comprehend and respond to information inquiries and requests through various communication channels
- Other duties as assigned
Job-Specific Minimum Requirements:
- High School diploma or equivalent
- At least six months of related experience
- Ability to meet deadlines and goals, strong communication skills, detail orientated, strong attention to detail
- Ability to work as part of a team with strong problem/situation analysis capabilities
- US Citizenship (no dual citizenship)
- Ability to obtain Public Trust clearance
- Previous DTMO TAC experience (preferably as Tier 2 Analyst)
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
Preferred Skills & Experience
- Active Public Trust clearance
#techjobs #VeteransPage #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
19.00
Maximum Salary
$
26.50
$32k-41k yearly est. Easy Apply 4d ago
Population Health Navigator - Casual
McLaren Health Care 4.7
Michigan City, ND jobs
We are looking for a Population Health Navigator to join us in leading our organization forward. McLaren Health Care is one of Michigan's fastest growing health systems. With 13 hospitals, annual revenues of over $6 billion, and a service area that covers 75% of the state of Michigan, McLaren is committed to the highest levels of patient care.
McLaren Physician Partners is a joint venture partnership between the McLaren Healthcare System and our Physician members. Our focus is to support physician offices in all aspects of care delivery and operations including clinical integration, contracting, quality, care coordination and care management, across all settings.
Position Summary:
The Population Health Navigator directly assists patients with care coordination and promotes patient-centered healthcare delivery within McLaren Health Care and the community. The Population Health Navigator works collaboratively with the MPP care coordination team and health plan care managers to promote optimal patient safety and quality care. This position serves as an initial contact for primary care physicians to refer patients for care coordination and care management services.
This position is fully remote.
Qualifications:
Required:
* High School Diploma or CMA certification.
* Five (5) years' experience in healthcare setting serving chronically ill patients.
Preferred:
* Associate degree in health care or related field.
* Experience in a health plan or Physician Organization environment with Care Coordination, Utilization Management, disease management, and/or population health.
* Motivational Interviewing Training.
Additional Information
* Schedule: Part-time
* Requisition ID: 25007369
* Daily Work Times: 8:00 am - 4:30 pm
* Hours Per Pay Period: 40
* On Call: No
* Weekends: No
$43k-56k yearly est. 16d ago
Financial Clearance Representative - Remote
McLaren Health Care 4.7
Michigan City, ND jobs
Responsible for ensuring accounts are financially cleared prior to the date of service. Interview patients when scheduled for an elective, urgent, inpatient or outpatient procedure. Essential Functions and Responsibilities: * Financially clears patients for each visit type, admit type and area of service via the Electronic Medical Record- EMR, electronic verification tools.
* Accurately and efficiently performs registration using thorough interviewing techniques, registering patients in appropriate status, and following registration guidelines.
* Starts the overall patient's experience and billing process for outpatient and inpatient services by collecting, documenting, and scanning all required demographic and financial information.
* Responsible for obtaining and verifying accurate insurance information, benefit validation and authorizations.
* Estimates and collects copays, deductibles, and other patient financial obligations.
* Manages all responsibilities within hospital and department compliance guidelines and in accordance with Meaningful Use requirements.
* Applies recurring visit processing according to protocol.
* Performs duties otherwise assigned by management.
Qualifications:
Required:
* High school diploma or equivalent required
* One year experience in patient access, registration, billing or physician office
Preferred:
* One-year experience in insurance verification and authorization using Windows (Excel, Word, Outlook, etc.), an EMR system, Electronic Eligibility System and various websites for third party payers for verification
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
* Schedule: Full-time
* Requisition ID: 25005267
* Daily Work Times: Standard Business Hours
* Hours Per Pay Period: 80
* On Call: No
* Weekends: No
$33k-42k yearly est. 53d ago
Clinical Patient Access Specialist (MA, LPN, or EMT required) - Corporate Call Center
Saint Elizabeth Medical Center 3.8
Mitchell, SD jobs
Job Type:
Regular
Scheduled Hours:
40 Reports to the Clinical Patient Access Manager or Patient Access Manager, the Clinical Patient Access Specialist II is primarily responsible for relaying reviewed normal, expected, or abnormal results to patients. The Clinical Patient Access Specialist II will successfully manage large amounts of inbound calls while ensuring all pertinent medical information and care needs for patients are identified, documented, and communicated to the provider. The Clinical Patient Access Specialist II is always responsible for creating a positive impression with patients, family members and other callers.
Job Description:
Job Title: Clinical Patient Access Specialist- Call Center (MA, LPN EMT Required)
BENEFITS:
Work from Home Opportunity after training (Equipment Provided)
Paid Time Off
Medical, Dental, and Vision
403b with Match
Opportunity for Growth
DUTIES AND RESPONSIBILITIES:
Understand and uphold SEP's Mission, Vision, and Values.
Comply with all applicable laws and regulations.
Comply with all applicable laws and regulations.
Comply with scheduling of patients and release of medical information processes to stay compliant with OSHA/CLIA/HIPAA.
Accurate documentation in the EMR.
Provide instructions and results to patients under directions of the providers.
Communicates as needed with offices about any patient concerns/issues related to results.
Schedules appointments for patients based on the criteria outlined in the office scheduling preference cards and/or decision trees
Maintains an effective working relationship with team members, members of medical practice and leadership.
Verifies and updates all patient demographic and insurance information.
Provide information and communicate effectively to resolve issues with patients, providers, other associates, management and insurance companies.
Advises patients of outstanding balances.
Ensures accurate and timely distribution of patient requests.
Advises patients of outstanding balances.
Ensures accurate and timely distribution of patient requests
Works with central billing office and physicians/clinicians as needed in a timely manner on all requests.
Other duties and responsibilities as assigned.
EDUCATION:
Minimum: Active certification or license of LPN, CMA, RMA, EMT.
YEARS OF EXPERIENCE:
Minimum: One year of experience in area of certification in a clinical setting.
LICENSES AND CERTIFICATIONS:
An approved credential such as LPN, CMA, RMA, EMT.
FLSA Status:
Non-Exempt
Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.
St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.
$30k-33k yearly est. Auto-Apply 4d ago
Hybrid RN, Triage - South Family Medicine Clinic
Sanford Health 4.2
Bismarck, ND jobs
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: Bismarck South Clinic
Location: Bismarck, ND
Address: 1040 Tacoma Ave, Bismarck, ND 58504, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $29.50 - $44.50
Department Details
At the South Clinic, you can find comprehensive, primary and preventive health care, The Family Medicine Clinic is looking for an RN join their team in a full time role. This is an impactful role providing care for all ages and stages of life.
* Monday - Friday 8:00am-5:00pm
* Float wage incentive
* No weekends or holidays
* Experience is credit to wage range
Great opportunity for those looking to advance and create efficient workflow for staff and patients.
Come join a great team in a fast paced environment!
Job Summary
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
Qualifications
Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor's Degree in nursing preferred.
One year of healthcare experience preferred.
Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside. Within first 30 days of employment, all requirements to obtain license needed for role is completed. Obtains and subsequently maintains required department specific competencies and certifications. Obtains and subsequently maintains required department specific competencies and certifications.
Benefits
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0245883
Job Function: Nursing
Featured: No
$29.5-44.5 hourly 10d ago
Insurance Representative - Remote ND, SD
Sanford Health 4.2
Valley City, ND jobs
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift:
8 Hours - Day Shifts (United States of America)
Scheduled Weekly Hours:
40Salary Range: $16.00 - $25.50
Union Position:
No
Department Details
Summary
The Insurance Representative processes and monitors unpaid third party insurance, Medicare, Medicaid or government-assisted program accounts for proper reimbursement.
Job Description
Must understand and be able to work accounts throughout the entire revenue cycle. Prepares and submits claims to payers either electronically or by paper. Secures necessary medical documentation required or requested by payers. Proactively identifies and performs account follow-up on outstanding insurance balances and takes the necessary action for account resolution in accordance with established federal and state regulations. Completes work within authorized time to assure compliance with departmental standards. Keeps updated on all state/federal billing requirements and changes for insurance types within area of responsibility. Understands edits and appropriate department procedures to effectively submit and/or correct errors on claims. Processes and resolves denials. Uses advanced knowledge and understanding to process payer rejections. Conducts trend analyses, appeals and resolves low payment or underpaid accounts. Provides input for payer-specific meetings. Handles difficult account situations and resolves issues delaying or preventing payments from payers. Performs miscellaneous job related duties as requested. Consistently demonstrates accuracy in correcting (identified through pre-edits) and submitting claims to payers. Ensures accounts are billed in timely manner. Consistently reports to a manager any accounts that cannot be finished in a timely manner. When claims are disputed, consistently utilizes the correct resources to ensure the completion of the claim. Accurately and completely follows claim through entire billing process. Ensures all claims consistently meet compliance regulations. Demonstrates accountability by consistently using appropriate resources and channels to problem solve issues. Consistently demonstrates ability to input data accurately into the computer system. Consistently answers the telephone courteously. Maintains and updates computer skills as needed for work assignments. Demonstrates the ability to utilize software applications for maximum efficiency. Consistently ensures verbal communication is courteous, complete, and professional whether using phone or personal contact. Consistently ensures written communication is accurate, complete and professional in presentation whether word processing or using email. Identifies and promptly resolves billing complaints. Directs issues to supervisor when unable to resolve. Documents in computer system all contacts regarding patient accounts. Depending on location, may verify demographics, identify appropriate third-party insurance/payers, set up insurance, initiate patient financial assistance. Contact the insured or financially responsible party to obtain missing information. Verify, create or update patient accounts for billing, prepare insurance claims forms or related documents, and verify completeness and accuracy.
Qualifications
High school diploma or equivalent preferred; post-secondary or trade courses in accounting, business, and communications would be helpful for this position.
Six months' related work experience required. Computer skills essential.
When applicable and if desired, leadership may require related experience to the Associate Insurance Representative at Sanford Health for internal applicants.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.
$16-25.5 hourly Auto-Apply 3d ago
Care Advisor - Remote
Sharecare 4.4
Pierre, SD jobs
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** .
**Job Summary:**
CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you.
**Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
**Job Type:** Full-Time, Hourly
**Essential Job Functions:**
+ Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
+ Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
+ Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system
+ Work collaboratively and professionally with other team members and teams within CareLinx
+ Exhibit excellent verbal and written communication skills via phone, email, and text
**Specific Skills/ Attributes:**
+ Effective time management skills and high attention to detail
+ Excellent verbal and written communication skills
+ Superior organization and multitasking capabilities
+ Goal-driven, problem solver
+ Professional, confident, outgoing demeanor
+ Experience working with Microsoft Office Suite
+ Ability to maintain strict confidentiality, and exercise good judgment
+ Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
+ Additional job duties may be assigned on an as-needed basis
**Qualifications:**
+ High school diploma or equivalent, required
+ Military experience is a plus but not required
+ Some college-level coursework, preferred
+ At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
+ Previous healthcare experience preferred
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$63k-83k yearly est. 2d ago
Sr Data Governance Analyst 3
Baylor Scott & White Health 4.5
Pierre, SD jobs
The Sr. Data Governance Analyst plays a key role in advancing BSWH data governance initiatives and driving data-informed decision-making across the organization. The Data Governance Analyst provides data analytics, data management, data architecture support and alignment. This role is responsible for designing, implementing, and optimizing metadata management, data catalogs, lineage documentation, and governance workflows and platforms.
This position leverages advanced analytical tools to uncover meaningful insights that support strategic initiatives and performance improvements. Partnering with stakeholders across the organization to translate complex data into actionable intelligence. Functions as a bridge between IT, business, legal, and compliance teams to ensure data is accurate, compliant.
Working closely with data product managers, business SMEs, and technology teams, the analyst enhances data discoverability, quality, and compliance across the enterprise; supporting BSWH Data Strategy and enabling timely, data-driven decisions built on trusted information.
The Senior Data Governance Analyst is a key contributor to the data governance program by conducting regular assessments of data assets establishing standards, creating necessary policy documentations, identifying areas for improvement and ensuring alignment with business objectives. By fostering a culture of data stewardship, this role helps maximize the value of data as a strategic asset and promotes consistent, high-quality analytics across the enterprise.
100% remote position
**_The pay range for this position is $40.35/hour (entry level qualifications) - $62.52/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._**
**ESSENTIAL FUNCTIONS OF THE ROLE**
+ Study and research features of new database versions and tools to prepare for future growth.
+ Establishes technical standards and guidelines for the effective use of databases.
+ Train, educate and assist in the development of personnel including data governance tools, principles and practices.
+ Develop, implement, and manage practices/policies for data quality, security, access, and usage.
+ Provide data literacy oversight and support to ensure data integrity and quality.
+ Ensure data privacy, security, and compliance. Support PHI classification, data quality checks, and lineage validation.
+ Act as liaison between data stewards and analytics team, promoting adoption of best practices.
+ Monitor and assess data quality for key metrics, identify issues and provide pragmatic recommendations.
+ Catalog and manage data assets, ensuring they are properly classified and accessible to authorized users.
+ Prepare and present reports and presentations on data governance activities, metrics, and outcomes.
+ Ensure Data Governance key assets (Glossaries, Data Dictionary, Reference Data List, Lineage and Business Process Maps, technical assets) are maintained and used effectively.
+ Develop and deliver data management technology and Data Steward training, keeping training materials up-to-date.
+ Liaising closely with Data Stewards to understand their data needs and requirements, and chairing data meetings.
+ Leading the design and build of data catalogue content, metadata models, and workflows.
+ Design, implement, and maintain governance processes, and workflows (e.g., stewardship approvals, data access protocols) and supporting their use by Data Governance members.
+ Implement and monitor data quality standards to maintain high levels of accuracy, completeness, and reliability.
+ Handle data lifecycle management, support governance tools, monitor KPIs, and operationalize data standards across systems.
+ Stay updated on industry trends and best practices in data governance, applying new insights to enhance organizational practices.
**KEY SUCCESS FACTORS**
+ Deep understanding of healthcare data and operations.
+ Knowledge of Data Warehousing, ODS, or other reporting environment in a work environment.
+ Knowledge of healthcare and health insurance claims processing domains.
+ Ability to write complex SQL queries against relational databases.
+ Must possess excellent documentation and communication skills.
+ The ability to understand, model, and interpret data.
+ Accuracy and attention to detail.
+ Must possess good social skills.
+ Excellent written and verbal communication and collaboration skills.
+ Experience working across business and technical teams.
+ Strong analytical and problem-solving skills to identify and solve complex business problems.
+ Knowledge of data management, data governance frameworks/platforms, data cataloging/lineage concepts, data architecture, data analytics best practices and techniques.
+ Knowledge of metadata management concepts, modeling, tools. standards and best practices.
**BENEFITS**
Our competitive benefits package includes the following
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$40.4-62.5 hourly 24d ago
Product Adoption Expert
Zoom 4.6
Pierre, SD jobs
What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements.
About the Team
This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion.
ResponsibilitiesDeployable Customer-Facing Engagements
+ Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms)
+ Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption
+ Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals
+ Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics
Scalable & Programmatic Impact
+ Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources:
+ Micro-learnings and step-by-step guides
+ Comprehensive playbooks and success plans
+ Educational webinars and customer campaigns
+ Workflow and use case catalogs
+ Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions
+ Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use
+ Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers
Success Metrics & KPIs
+ Product Adoption Growth: Increase percentage of customers actively using key features and workflows
+ Time-to-Adoption: Accelerate adoption timelines for new product rollouts
+ Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content
+ CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests
+ Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption
Products Supported
+ AI and CAIC
+ Events and Webinars
+ Zoom Phone
+ Revenue Accelerator
+ Contact Center
+ Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar)
+ Zoom Workplace & Microsoft Better Together
+ Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations
Salary Range or On Target Earnings:
Minimum:
$76,800.00
Maximum:
$186,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.
#LI-Remote
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
$76.8k-186.2k yearly 29d ago
Managing Consulting Director (Remote)
Maximus 4.3
Minot, ND jobs
Description & Requirements Maximus is hiring a Consulting Managing Director to lead strategic expansion within our Consulting Services practice. This executive-level role will shape the future of public sector consulting, with a focus on Health and Human Services (HHS) programs, including Medicaid, public health, child welfare, SNAP, and other related areas.
This opportunity is ideal for a proven consulting leader with extensive state-level public sector experience, deep expertise in Medicaid and HHS programs, and a track record of growing existing markets and pursuing new opportunities within a highly matrixed environment.
Ready to shape the future of public sector consulting? Apply today to join our team and make a meaningful difference.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Lead strategic planning of the Consulting Services division to bolster Maximus' position as a leader in public sector consulting, especially in Health and Human Services programs.
- Guide the development and deployment of consulting services addressing complex challenges in core Health and Human Services program areas including Medicaid, public health, Integrated Eligibility, child welfare, SNAP, child and family services, and related domains.
- Develop go-to-market strategies for new service lines, partnerships, and geographic regions.
- Identify, evaluate, and pursue new and adjacent public sector market opportunities such as transportation, labor, and tax/revenue to expand Maximus' consulting reach beyond traditional domains.
- Oversee the development and progress of business development including pipeline activities.
- Collaborate with Senior Leadership to set growth targets and monitor progress against set goals.
- Develop and communicate a compelling vision for the Consulting Services division that is aligned with Maximus' mission and long-term goals.
- Serve as executive sponsor for key accounts, ensuring exceptional client satisfaction and service delivery while interacting with clients to identify issues as well as opportunities for growth.
- Champion innovation, best practices, and continuous improvement to ensure sustainability and adaptability across consulting engagements.
- Leverage knowledge of policy, program operations, technology trends, and funding mechanisms to design innovative, client-centered solutions with heavy focus on Medicaid and other health related programs.
- Serve as a thought leader who will represent Maximus at industry forums, conferences, and client engagements.
- Monitor market trends, regulatory changes, and competitive landscape to anticipate client needs, and proactively position Maximus for enhanced relevance and impact.
- Foster enduring partnerships with senior government officials, agencies, and stakeholders.
- Help build and lead high-performing, diverse teams capable of executing complex consulting assignments by recruiting, retaining, and developing top-tier talent with expertise in Health and Human Services and adjacent industries.
- Typically leads multiple teams of directors/senior managers and/or managers and mentors emerging leaders while cultivating a culture of innovation, inclusion, and professional growth.
Minimum Requirements
- Bachelor's degree or equivalent experience in public administration, IT, business, health policy, or equivalent experience.
- 15+ years of progressive leadership experience in public sector management consulting with demonstrable success in Health and Human Services projects.
- Proven track record of expanding consulting practices outside established core areas to include launching new service lines and entering new markets.
- Deep understanding of state and local government procurement, program operations, and regulatory frameworks relevant to Health and Human Services.
- Strong working knowledge of public assistance programs, with an emphasis on Medicaid and health programs and services.
- Advanced knowledge in Information Technology (IT) and Artificial Intelligence (AI).
- Experience with digital transformation, data analytics, and technology-enabled consulting solutions within the public sector.
- Exceptional analytical, strategic thinking, and problem-solving skills.
- Outstanding communication skills to include experience presenting to executive audiences and government officials.
- Demonstrated experience managing large cross-functional teams and complex client relationships.
- Proven leadership in public sector consulting, especially in Medicaid and Health and Human Services (HHS).
- Strong executive presence, with experience in state and local consulting.
- Skilled in business development, financial oversight, and talent development.
- Comfortable in a matrixed, fast-paced environment.
- Experience with cross-functional collaboration and succession planning.
- Must be able and willing to travel for business up to 25-33% of the time.
- Experience in State and Local public sector consulting is required.
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
- Must currently and permanently reside in the Continental US
#ClinicalServices #LI-Remote #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
225,000.00
Maximum Salary
$
275,000.00
$90k-174k yearly est. Easy Apply 8d ago
Hybrid RN Triage - Southridge Clinic
Sanford Health 4.2
Bismarck, ND jobs
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Work Shift:
8 Hours - Day Shifts (United States of America)
Scheduled Weekly Hours:
40Salary Range: $29.50 - $44.50
Union Position:
No
Department Details
At the Southridge Clinic, you can find comprehensive, primary and preventive health care, The Family Medicine Clinic is looking for an RN join their team in a full time role. This is an impactful role providing care for all ages and stages of life!
This role is the best of both worlds having face to face collaboration and local flexibility to be remote 2-3 days per week after a 4-6 month in-clinic orientation.
✅Must reside within 60 miles of Bismarck, ND
✅ Monday - Friday 8:00a-5:00pm
✅No weekends or holidays
✅Experience is credit to wage range
Great opportunity for those looking to advance and create efficient workflow for staff and patients.
Come join a great team in a fast paced environment
Summary
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms.
Job Description
Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
Qualifications
Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor's Degree in nursing preferred.
One year of healthcare experience preferred.
Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside. Within first 30 days of employment, all requirements to obtain license needed for role is completed. Obtains and subsequently maintains required department specific competencies and certifications. Obtains and subsequently maintains required department specific competencies and certifications.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.
$29.5-44.5 hourly Auto-Apply 9d ago
Clinical Administrative Coordinator - Remote
Maximus 4.3
Minot, ND jobs
Description & Requirements Maximus is seeking a Clinical Administrative Coordinator to support the Illinois SALT (Specialized Assessment for Long-Term Care) and the Illinois O&A (Outreach & Assessments) programs. In this role, the coordinator will play a key part in ensuring the smooth operation of clinical assessments and day-to-day program activities. Responsibilities include answering incoming phone calls, responding to email inquiries, and managing follow-ups to ensure timely communication. The coordinator will also handle scheduling of daily clinical assessments, process and track referrals, and make outbound calls to gather information, confirm appointments, and provide support to participants and providers.
This is a fully remote position, and candidates must be willing and able to work Monday through Friday 11 AM - 8 PM CST with rotating Sunday coverage every 4 to 6 weeks.
Essential Duties and Responsibilities:
- Research and resolve discrepancies with provider documents.
- Review information keyed into the system to verify the accuracy of data.
- Monitor data/image quality of scanned documents.
- Follow established policies and procedures for index and imaging without deviation.
- Maintain confidentiality and security of relevant information.
Minimum Requirements
- High school diploma, GED, or equivalent required.
- 0-2 years of relevant experience required.
- Minimum of two (2) years experience in a clinical/healthcare setting
Preferred Requirements:
- Strong oral and written communication skills
- Ability to overcome barriers and objections to program participation
- Assist with general administrative tasks to promote efficiency across the program
- Demonstrate strong organizational skills and attention to detail
- Manage multiple priorities effectively in a fast-paced environment
- Communicate clearly with a customer service-oriented approach
- Remain task-oriented and flexible
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.00
Maximum Salary
$
21.00