Pharmacy Operations Manager
Dallas, TX jobs
Your Job: The Manager of Pharmacy professional responsible for the supervision of pharmacy operations including the activities of pharmacists and supportive personnel. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.
Your Job Requirements:
• Graduate of an accredited school of pharmacy.
• 2 years of Hospital Pharmacy experienced desired.
• Licensed as a registered pharmacist by the Texas State Board of Pharmacy
• Certified as a pharmacist preceptor by the Texas State Board of Pharmacy
• Prefer 3 to 5 years in a healthcare setting
• Strong proficiency using Microsoft Office products
• Strong oral and written communication skills
• Ability to provide vision and leadership
• Ability to plan and schedule the work of others
Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Assists in planning, evaluation, and implementation of progressive pharmacy programs for the hospital/health system and assists in establishing, writing, implementing, and enforcing guidelines of the pharmacy department and Methodist Health System
• Coordinates and communicates staffing and training schedule for pharmacists as well as support personnel if needed. Schedule, time off requests, and schedule change requests are processed in a timely manner.
• Completes and communicates annual and ongoing evaluations to pharmacists and other personnel.
• Supervises and supports pharmacy personnel. Provides assistance to pharmacists and supportive personnel with problems related to patient care and their assigned duties.
• Assumes duties of a staff pharmacist whenever necessary
• Assumes responsibility for the pharmacy in the absence of the director
• Oversees drug inventory control. Ensures proper handling, storage, and security of medications.
• Establishes appropriate control, tracking, and auditing of narcotics
Methodist Dallas Medical Center is one of North Texas' best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:
Magnet -designated hospital
150 Top Places to Work in Healthcare by
Becker's Hospital Review
, 2023
Top 10 Military Friendly Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly Employer, 2023
Level III Neonatal Intensive Care Unit
Liver, kidney, and pancreas transplantation programs
Auto-ApplyOperations Manager (Healthcare)
San Diego, CA jobs
Rady Children's Physician Management Services (RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children's Hospital and Health Center with just over 500 employees. RCPMS supports primary care pediatricians with 32 office locations throughout San Diego and Southern Riverside Counties.
RCPMS seeks friendly, motivated, experienced individuals for our open Operations Manager position. This is a Full-Time position that requires traveling to our medical clinics in the La Jolla area of San Diego, CA.
Responsibilities:
Ensures compliance with all federal and state regulations, and RCPMS policies and procedures.
Accountable for planning, developing, organizing, implementing, and directing the daily operations of assigned sites.
Anticipates problems, identifies concerns, and makes decisions that result in successful resolution of issues. Creates and implements solutions.
Ensures adequate staffing plans based on provider count, patient volumes and budget.
Works in conjunction with the Lead Physician for site expansions, re-designs or moves including space planning and budget. Oversees vendor coordination, supplies and equipment orders.
Staff performance management including performance evaluations, disciplinary actions, training and rewards and recognitions.
Meet with Lead Physician at site(s) monthly to discuss issues, concerns, planning and objectives for the site.
Participates on committees and/or taskforces as assigned.
Requirements:
Bachelor of Arts degree and three or more years in a supervisory position in a medical office setting or equivalent combination of education and experience.
Valid California Drivers License and insurance.
Thorough knowledge of Microsoft Office including Excel, Word and Outlook. Experience with Microsoft Access preferred.
Thorough knowledge of HIPAA.
Excellent communication skills both verbal and written.
Ability to maintain composure when confronted with fast-paced and stressful situations.
Superb organizational skills and consistent follow-through of tasks/projects to completion.
Proven ability to deal positively with a wide range of people and personalities and handle tense situations in a diplomatic fashion.
Strong analytical and problem solving skills.
For full-time positions RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth.
Employee Benefits include but are not limited to:
Student Loan Repayment
Tuition Assistance Program
Medical, Dental & Vision Coverage
Matching 401k
Paid Time Off & Paid Holidays
Employee Assistance Program
Group Life and AD&D Insurance
If you want to work with a great group of people, we invite you to join us in promoting the health of children within our communities.
Rady Children's Physician Management Services is proud to be an Equal Opportunity Employer.
To be considered, please submit a resume and cover letter.
The reasonably expected salary range for this position is $85,000-$95,000 a year depending on qualifications including education and relevant experience.
Construction Project Manager
Colorado Springs, CO jobs
Colorado Springs, CO
Vitality Group has been exclusively retained by a nationally recognized General Contractor and Real Estate Developer with operations across the U.S. They are currently seeking a Project Manager for their Colorado team. The company maintains a superior reputation in the industry while fostering a family-friendly culture and supporting work-life balance.
Role Overview
The Project Manager will oversee and direct construction management for large and complex projects. You will communicate directly with clients, architects, field operations, and preconstruction teams regarding project cost, staffing, and scheduling.
Requirements
Bachelor's Degree in Engineering, Construction Management, or a related field
Minimum of 7 years of experience in construction project management
Familiarity with a wide range of construction concepts, practices, and procedures
Ability to leverage extensive experience and sound judgment to lead successful projects and teams
Compensation & Benefits
Base salary: $135K - $180K with significant incentive and bonus opportunities
Comprehensive employee benefits including Disability, Life Insurance, Dental, Medical, Vision, 401K, Vacation and Sick PTO, Wellness Program, and additional special perks for staff
All inquiries are confidential.
Construction Project Manager
Houston, TX jobs
We're partnering with a top national builder to hire an experienced Project Manager to lead complex construction projects from preconstruction through closeout.
What You'll Do
Manage full project delivery: cost, schedule, quality, and safety
Own project financials, forecasts, billings, and change orders
Lead subcontractor procurement and contract negotiations
Coordinate EPC scopes, vendors, and project schedules
Mentor and manage APMs and Project Engineers
Build strong owner and partner relationships
What We're Looking For
Bachelor's degree in Construction, Engineering, or related field (or equivalent experience)
6+ years of project management experience
Background in commercial construction, EPC, renewables, or complex projects preferred
Strong financial, contract, and communication skills
Compensation & Perks
Base salary: $160K - $205K
Incentive plan eligibility
Comprehensive benefits including medical, 401k, and PTO.
All inquiries are confidential.
Construction Project Manager
Atlanta, GA jobs
Atlanta, GA
Vitality Group has been exclusively retained by a nationally recognized General Contractor and Real Estate Developer with operations across the U.S. They are currently seeking a Project Manager for their Atlanta team. The company maintains a superior reputation in the industry while fostering a family-friendly culture and supporting work-life balance.
Role Overview
The Project Manager will oversee and direct construction management for large and complex projects. You will communicate directly with clients, architects, field operations, and preconstruction teams regarding project cost, staffing, and scheduling.
Requirements
Bachelor's Degree in Engineering, Construction Management, or a related field
Minimum of 7 years of experience in construction project management
Familiarity with a wide range of construction concepts, practices, and procedures
Ability to leverage extensive experience and sound judgment to lead successful projects and teams
Compensation & Benefits
Base salary: $140K-$187K with significant incentive and bonus opportunities
Comprehensive employee benefits including Disability, Life Insurance, Dental, Medical, Vision, 401K, Vacation and Sick PTO, Wellness Program, and additional special perks for staff
All inquiries are confidential.
Senior Construction Project Manager
Los Angeles, CA jobs
Senior Project Manager - Commercial Construction
Los Angeles, CA
We are looking for a Commercial Construction Senior Project Manager that is ready to take the next step in their career. We look for work ethic, strong communication skills, experience, educational background, professionalism, people skills and desire to continue to learn and grow.
We build projects in a variety of market sectors and have a great backlog in 2025 & 2026! Our clients are in the following sectors: Healthcare, Mixed-Use, Education, Government, Life Sciences, Hotels/Resorts and much more.
Desired Experience:
8+ years of Commercial Construction experience with a local or national well established GC and a track record of a growing career from Project Engineer or Superintendent to Project Manager and Senior Project Manager. We also look for strong communicators who want to build relationships with clients and are great at driving collaboration on a job site, with a client and with a project team.
We offer a highly competitive compensation and benefits package, company vehicle or allowance, bonus, generous PTO policy, community involvement, training and development programs, mentor and mentoring opportunities and so much more.
If you are considering a career move, please apply today so you can learn more about this opportunity.
All inquiries are confidential.
Commercial Landscape Project Manager
Alpharetta, GA jobs
The Encompass Group has partnered with a tenured firm focused on the commercial landscape / hardscape sector. This is a chance to work on high level, design focused projects and grow as a leader and organizationally.
Qualifications:
5+ years of commercial landscape, hardscape or similar project management experience
Knowledge and desire to grow within the commercial landscape sector
Ability to read blueprints
Familiarity with project management software.
Assistant Nutrition Site Manager
New York, NY jobs
The Assistant Nutrition Site Manager assists the WIC Manager in the operation of the site/clinic. Assists in the performance of all client care responsibilities including but not limited to: Appointment scheduling, customer check in and check out process, WIC record management and filing, completion of the end of day close process.
In conjunction with the Site Manager, supervises staff, interviews, trains new hires and reviews staff performance. Assists in the facilitation of the smooth flow of clients to ensure minimum participant waiting time works within the organization by interacting with patients, clients, staff members and providers
* Bachelor's and Master's Degree in Nutritional Sciences, Community Nutrition, clinical or Human Nutrition Dietetics or Foods and Nutrition or Public Health Nutrition, from a regionally accredited college or university or one recognized by the New York State Education Department.
* Master's Degree in Public Health - PREFERRED
* Four (4) years of experience as a Nutritionist in a clinical or community setting, of which at least two (2) must be in a WIC Clinic. Supervisory experience highly desirable.
* Experience working with a diverse group of people especially low-income population.
* Registered Dietitian
* Registered Dietitian - Eligible
* Certified Dietetic Nutritionist
Site Manager
Beaumont, CA jobs
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a
Site Manager
, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
You Will:
Hire qualified team members following approved protocols and HR guidelines, and maintain a minimal level of employee turnover.
Direct, mentor, and oversee all imaging center and department team members by setting clear and specific expectations/objectives and monitoring performance. Recognize and provide coaching, counseling, and discipline as appropriate.
Adhere to all OSHA regulations, RadNet practices, and safety protocols
Actively promote, recommend, and seek out new business opportunities for the imaging center and organization.
Develop strategies to achieve individual and business unit goals.
Advocate change to maximize effectiveness and efficiency.
Assists in preparing operating budgets and effectively analyzes performance against those budgets. Oversee the overall financial performance of the center/department.
Perform technologist duties to maintain technical skills and to alleviate staffing shortages (as applicable).
Demonstrates a high level of competency and ensures team members are safeguarding patient property and Patient Health Information.
Responsible for safeguarding on-site medications following Company policies, procedures, and any legal requirements and ensures employee adherence to on-site medication policies
Demonstrates and ensures team members a high level of respect for company property, including any cash and patient financial information on-site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates high-level respect for patient boundaries and cultural sensitivities during all interactions, including team members' interactions with one another.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting, and ensures team members adherence to the same expectation.
Demonstrates and exhibits the behavior that fosters an environment that is nurturing and ensures cooperative and collaborative working relationships.
If You Are:
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
Excellent management skills, including: Sales and customer service; public relations; strong time management; clerical skills; some bookkeeping; strong written and verbal communications skills; knowledge of budget and financial statements; understanding of workers compensation billing needs, and possess basic medical-related knowledge/skills.
Must be detail-oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff and management.
Previous experience at similar volume medical facility a must, technical experience (imaging) a strong plus.
Ability to communicate clearly and effectively through verbal and written communication.
Knowledge of state and federal health and safety regulations.
Knowledge of developing budgets, general computer skills, and Microsoft Office knowledge.
A four-year degree in business administration or health care administration or six plus years of experience in the radiology service industry and/or management experience is preferable.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Site Manager
Oakland, CA jobs
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a
Site Manager
, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
You Will:
Hire qualified team members following approved protocols and HR guidelines, and maintain a minimal level of employee turnover.
Direct, mentor, and oversee all imaging center and department team members by setting clear and specific expectations/objectives and monitoring performance. Recognize and provide coaching, counseling, and discipline as appropriate.
Adhere to all OSHA regulations, RadNet practices, and safety protocols
Actively promote, recommend, and seek out new business opportunities for the imaging center and organization.
Develop strategies to achieve individual and business unit goals.
Advocate change to maximize effectiveness and efficiency.
Assists in preparing operating budgets and effectively analyzes performance against those budgets. Oversee the overall financial performance of the center/department.
Perform technologist duties to maintain technical skills and to alleviate staffing shortages (as applicable).
Demonstrates a high level of competency and ensures team members are safeguarding patient property and Patient Health Information.
Responsible for safeguarding on-site medications following Company policies, procedures, and any legal requirements and ensures employee adherence to on-site medication policies
Demonstrates and ensures team members a high level of respect for company property, including any cash and patient financial information on-site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates high-level respect for patient boundaries and cultural sensitivities during all interactions, including team members' interactions with one another.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting, and ensures team members adherence to the same expectation.
Demonstrates and exhibits the behavior that fosters an environment that is nurturing and ensures cooperative and collaborative working relationships.
If You Are:
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
Excellent management skills, including: Sales and customer service; public relations; strong time management; clerical skills; some bookkeeping; strong written and verbal communications skills; knowledge of budget and financial statements; understanding of workers compensation billing needs, and possess basic medical-related knowledge/skills.
Must be detail-oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff and management.
Previous experience at similar volume medical facility a must, technical experience (imaging) a strong plus.
Ability to communicate clearly and effectively through verbal and written communication.
Knowledge of state and federal health and safety regulations.
Knowledge of developing budgets, general computer skills, and Microsoft Office knowledge.
A four-year degree in business administration or health care administration or six plus years of experience in the radiology service industry and/or management experience is preferable.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Site Manager
Anaheim, CA jobs
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a
Site Manager
, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
You Will:
Hire qualified team members following approved protocols and HR guidelines, and maintain a minimal level of employee turnover.
Direct, mentor, and oversee all imaging center and department team members by setting clear and specific expectations/objectives and monitoring performance. Recognize and provide coaching, counseling, and discipline as appropriate.
Adhere to all OSHA regulations, RadNet practices, and safety protocols
Actively promote, recommend, and seek out new business opportunities for the imaging center and organization.
Develop strategies to achieve individual and business unit goals.
Advocate change to maximize effectiveness and efficiency.
Assists in preparing operating budgets and effectively analyzes performance against those budgets. Oversee the overall financial performance of the center/department.
Perform technologist duties to maintain technical skills and to alleviate staffing shortages (as applicable).
Demonstrates a high level of competency and ensures team members are safeguarding patient property and Patient Health Information.
Responsible for safeguarding on-site medications following Company policies, procedures, and any legal requirements and ensures employee adherence to on-site medication policies
Demonstrates and ensures team members a high level of respect for company property, including any cash and patient financial information on-site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates high-level respect for patient boundaries and cultural sensitivities during all interactions, including team members' interactions with one another.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting, and ensures team members adherence to the same expectation.
Demonstrates and exhibits the behavior that fosters an environment that is nurturing and ensures cooperative and collaborative working relationships.
If You Are:
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
Excellent management skills, including: Sales and customer service; public relations; strong time management; clerical skills; some bookkeeping; strong written and verbal communications skills; knowledge of budget and financial statements; understanding of workers compensation billing needs, and possess basic medical-related knowledge/skills.
Must be detail-oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff and management.
Previous experience at similar volume medical facility a must, technical experience (imaging) a strong plus.
Ability to communicate clearly and effectively through verbal and written communication.
Knowledge of state and federal health and safety regulations.
Knowledge of developing budgets, general computer skills, and Microsoft Office knowledge.
A four-year degree in business administration or health care administration or six plus years of experience in the radiology service industry and/or management experience is preferable.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Site Manager
New York, NY jobs
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a
Site Manager
, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
You Will:
Hire qualified team members following approved protocols and HR guidelines, and maintain a minimal level of employee turnover.
Direct, mentor, and oversee all imaging center and department team members by setting clear and specific expectations/objectives and monitoring performance. Recognize and provide coaching, counseling, and discipline as appropriate.
Adhere to all OSHA regulations, RadNet practices, and safety protocols
Actively promote, recommend, and seek out new business opportunities for the imaging center and organization.
Develop strategies to achieve individual and business unit goals.
Advocate change to maximize effectiveness and efficiency.
Assists in preparing operating budgets and effectively analyzes performance against those budgets. Oversee the overall financial performance of the center/department.
Perform technologist duties to maintain technical skills and to alleviate staffing shortages (as applicable).
Demonstrates a high level of competency and ensures team members are safeguarding patient property and Patient Health Information.
Responsible for safeguarding on-site medications following Company policies, procedures, and any legal requirements and ensures employee adherence to on-site medication policies
Demonstrates and ensures team members a high level of respect for company property, including any cash and patient financial information on-site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates high-level respect for patient boundaries and cultural sensitivities during all interactions, including team members' interactions with one another.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting, and ensures team members adherence to the same expectation.
Demonstrates and exhibits the behavior that fosters an environment that is nurturing and ensures cooperative and collaborative working relationships.
If You Are:
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
Excellent management skills, including: Sales and customer service; public relations; strong time management; clerical skills; some bookkeeping; strong written and verbal communications skills; knowledge of budget and financial statements; understanding of workers compensation billing needs, and possess basic medical-related knowledge/skills.
Must be detail-oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff and management.
Previous experience at similar volume medical facility a must, technical experience (imaging) a strong plus.
Ability to communicate clearly and effectively through verbal and written communication.
Knowledge of state and federal health and safety regulations.
Knowledge of developing budgets, general computer skills, and Microsoft Office knowledge.
A four-year degree in business administration or health care administration or six plus years of experience in the radiology service industry and/or management experience is preferable.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Site Manager
New York, NY jobs
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as a
Site Manager
, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.
You Will:
Hire qualified team members following approved protocols and HR guidelines, and maintain a minimal level of employee turnover.
Direct, mentor, and oversee all imaging center and department team members by setting clear and specific expectations/objectives and monitoring performance. Recognize and provide coaching, counseling, and discipline as appropriate.
Adhere to all OSHA regulations, RadNet practices, and safety protocols
Actively promote, recommend, and seek out new business opportunities for the imaging center and organization.
Develop strategies to achieve individual and business unit goals.
Advocate change to maximize effectiveness and efficiency.
Assists in preparing operating budgets and effectively analyzes performance against those budgets. Oversee the overall financial performance of the center/department.
Perform technologist duties to maintain technical skills and to alleviate staffing shortages (as applicable).
Demonstrates a high level of competency and ensures team members are safeguarding patient property and Patient Health Information.
Responsible for safeguarding on-site medications following Company policies, procedures, and any legal requirements and ensures employee adherence to on-site medication policies
Demonstrates and ensures team members a high level of respect for company property, including any cash and patient financial information on-site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates high-level respect for patient boundaries and cultural sensitivities during all interactions, including team members' interactions with one another.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting, and ensures team members adherence to the same expectation.
Demonstrates and exhibits the behavior that fosters an environment that is nurturing and ensures cooperative and collaborative working relationships.
If You Are:
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
Excellent management skills, including: Sales and customer service; public relations; strong time management; clerical skills; some bookkeeping; strong written and verbal communications skills; knowledge of budget and financial statements; understanding of workers compensation billing needs, and possess basic medical-related knowledge/skills.
Must be detail-oriented, highly organized, and able to interact effectively with doctors, patients, vendors, peers, staff and management.
Previous experience at similar volume medical facility a must, technical experience (imaging) a strong plus.
Ability to communicate clearly and effectively through verbal and written communication.
Knowledge of state and federal health and safety regulations.
Knowledge of developing budgets, general computer skills, and Microsoft Office knowledge.
A four-year degree in business administration or health care administration or six plus years of experience in the radiology service industry and/or management experience is preferable.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Site Manager
Columbus, OH jobs
Summary : The Site Manager leads the planning, guiding, and coordinating Heart of Ohio Family Health (HOFH) clinic operations. Maintain focus on service and operational excellence. The primary responsibilities of this position are:
Supervise all clinic staff (excluding providers, referrals, and enabling services).
Fostering cohesion among all clinic locations.
Manage and coordinate the development and implementation of policies and procedures related to HOFH patient care.
Reports to : Director of Operations
Manages : Assistant Site Manager
Dress Requirement : Business Casual
Work Schedule :
Monday through Friday
Times are subject to change due to business necessity.
Non-Exempt
Job Duties :
Oversee the daily operations of the health centers and coordinate the work activities and management of the assistant site manager, front desk, medical assistant, LPN, and RN.
Functions capably in clinical and administrative support positions within the practices.
Works with leadership to identify opportunities and problems and initiates clinic decision-making and problem-solving plans.
Implement office policies and procedures.
Works with the appropriate staff in the office, assures provider schedules are at a level to achieve identified benchmarks, and apprises leadership of any issues in regards to achieving benchmark
Enforce training procedure for direct reports
Ensure staffing levels at the clinic based on site productivity and patient needs
Participates in interviewing, hiring, and orientation of new staff at the clinic
Assures employee evaluations are completed promptly and appropriate goals are set for the supervised staff. Make recommendations for salary adjustments.
Providers oversight of bi-weekly employee timesheets and monitor time clock activities.
In conjunction with the Medical Direct and Director of Operations, identifies areas of concern for providers and brings forward for resolution and feedback/follow-up.
Works with the Quality Manager and others as appropriate in the areas of UDS, PCMH, ACO, and other initiatives and participates in meetings regarding these and other quality initiatives as appropriate.
Works with Quality to assess improvements made in systems or processes, system efficiency, innovation, and creativity, as well as commitment to generating new solutions and ideas.
Complies with all laws, regulations, policies, and procedures of the Health Centers.
Allocate time as necessary between the designated service sites.
Attend assigned management meetings.
Must be able to perform duties of staff supervising when or as necessary.
Ensure that subordinate staff work efficiently, professionally, and cooperatively.
Attend outside training, seminars, conferences, etc., as required.
Handles facility maintenance and all supplies.
Other duties or Special projects as assigned.
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing, or equivalent required. Bachelor's Degree at minimum.
At least five years of progressively responsible management-level experience in Health Care Management.
Require prior experience in managing an office in healthcare.
Require prior experience in successfully managing direct reports.
Prior experience in coding and billing in the medical industry is required.
Require intermediate knowledge of computer software: Microsoft Word, Excel.
Require knowledge of patient scheduling software (preferably EPIC).
Ability to travel between both sites as well as attend other off-site activities/events as required.
Ability to manage employee relations pertaining to direct reports to provide smooth and pleasant work harmony and team building.
Excellent understanding of customer service as related to medical service delivery.
Able to build an effective team environment.
Facility Environment :
Heart of Ohio Family Health operates in multiple locations, in Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant. This position's primary work area is in an office setting shared by other co-workers with similar tasks and functions.
The work area is:
kept at a normal working temperature and sanitized daily
maintains standard office environment furniture with adjustable chairs
maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height
Auto-ApplySite Manager
Columbus, OH jobs
Summary: The Site Manager leads the planning, guiding, and coordinating Heart of Ohio Family Health (HOFH) clinic operations. Maintain focus on service and operational excellence. The primary responsibilities of this position are:
Supervise all clinic staff (excluding providers, referrals, and enabling services).
Fostering cohesion among all clinic locations.
Manage and coordinate the development and implementation of policies and procedures related to HOFH patient care.
Reports to: Director of Operations
Manages: Assistant Site Manager
Dress Requirement: Business Casual
Work Schedule:
Monday through Friday
Times are subject to change due to business necessity.
Non-Exempt
Job Duties:
Oversee the daily operations of the health centers and coordinate the work activities and management of the assistant site manager, front desk, medical assistant, LPN, and RN.
Functions capably in clinical and administrative support positions within the practices.
Works with leadership to identify opportunities and problems and initiates clinic decision-making and problem-solving plans.
Implement office policies and procedures.
Works with the appropriate staff in the office, assures provider schedules are at a level to achieve identified benchmarks, and apprises leadership of any issues in regards to achieving benchmark
Enforce training procedure for direct reports
Ensure staffing levels at the clinic based on site productivity and patient needs
Participates in interviewing, hiring, and orientation of new staff at the clinic
Assures employee evaluations are completed promptly and appropriate goals are set for the supervised staff. Make recommendations for salary adjustments.
Providers oversight of bi-weekly employee timesheets and monitor time clock activities.
In conjunction with the Medical Direct and Director of Operations, identifies areas of concern for providers and brings forward for resolution and feedback/follow-up.
Works with the Quality Manager and others as appropriate in the areas of UDS, PCMH, ACO, and other initiatives and participates in meetings regarding these and other quality initiatives as appropriate.
Works with Quality to assess improvements made in systems or processes, system efficiency, innovation, and creativity, as well as commitment to generating new solutions and ideas.
Complies with all laws, regulations, policies, and procedures of the Health Centers.
Allocate time as necessary between the designated service sites.
Attend assigned management meetings.
Must be able to perform duties of staff supervising when or as necessary.
Ensure that subordinate staff work efficiently, professionally, and cooperatively.
Attend outside training, seminars, conferences, etc., as required.
Handles facility maintenance and all supplies.
Other duties or Special projects as assigned.
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing, or equivalent required. Bachelor's Degree at minimum.
At least five years of progressively responsible management-level experience in Health Care Management.
Require prior experience in managing an office in healthcare.
Require prior experience in successfully managing direct reports.
Prior experience in coding and billing in the medical industry is required.
Require intermediate knowledge of computer software: Microsoft Word, Excel.
Require knowledge of patient scheduling software (preferably EPIC).
Ability to travel between both sites as well as attend other off-site activities/events as required.
Ability to manage employee relations pertaining to direct reports to provide smooth and pleasant work harmony and team building.
Excellent understanding of customer service as related to medical service delivery.
Able to build an effective team environment.
Facility Environment:
Heart of Ohio Family Health operates in multiple locations, in Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant. This position's primary work area is in an office setting shared by other co-workers with similar tasks and functions.
The work area is:
kept at a normal working temperature and sanitized daily
maintains standard office environment furniture with adjustable chairs
maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height
Auto-ApplySite Manager Laboratory-Pickerington Methodist Hospital
Pickerington, OH jobs
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
This position leads the planning, organization and management of Pickerington Methodist Hospital's Laboratory services, including operations and staff. He/she develops and implements appropriate laboratory policies and practices in compliance with hospital policy and with state, federal and other regulatory agencies. This position establishes and maintains interdepartmental communication with key hospital customers and will serve as a liaison between OhioHealth Lab leadership and hospital leadership. This position will be responsible for all 4 areas of the balanced scorecard including customer service, quality, physician and associate satisfaction, and financial performance for the campus and for the rolled-up Metrics for OhioHealth Laboratory Services.
MINIMUM QUALIFICATIONS
Bachelor's degree in Medical Technology or science related field with completion of Medical Technology Certification. 3-5 years of management experience in a hospital or laboratory setting.
SPECIALIZED KNOWLEDGE: Strong leadership skills with ability to manage multiple complex and diverse projects simultaneously; commitment to clinical excellence; Strong human relation skills; excellent verbal and written communication skills; strong knowledge of Laboratory operations; computer skills including Excel and Powerpoint; Management skills including budgeting, scheduling, performance review, staff development and inventory management
KIND & LENGTH OF EXPERIENCE: Five years technical experience plus three to five years in a management position managing clinical quality and customer service.
**Responsibilities And Duties:**
30%
Responsible for daily operations of Laboratory Services through effective and efficient utilization of staff and equipment. Plans, organizes and manages all aspects of laboratory testing performed on the campus limited responsibility at RMH to those sections without section manage r ; works closely with campus CLIA director to assure appropriate technical expertise and support is available for the campus;
15%
Collaborates with nursing, ancillary and medical staff to ensure ongoing delivery of quality patient care; Represents and integrates laboratory services into hospitals total health care system by actively attending management team meetings and participating on hospital committees; works closely with nursing and physicians to assure that all clinical needs are met;
15%
Technical responsibilities include establishing, modifying and implementing procedures and policies in collaboration with all campuses to assure maximum standardization of practices across the system; Ensures compliance with regulatory agencies including FDA, CAP, CLIA, TJC, OSHA, CMS;
10%
Secures and retains staff of qualified personnel through recruitment, selection, training and motivating. Addresses personnel issue to maintain a productive and pleasant work environment; actively involved in staff development and identifying associates to mentor for succession planning
10%
Serves as campus specific representative within the OhioHealth Laboratory Services management team relative to strategic planning, regulatory compliance, accreditation, instrument selection, APEx initiatives, etc. ; contributes to development and achievement of annual goals and objectives for OhioHealth Laboratory Services5% Provides knowledge and expertise in the development and management of operating and capital budgets; Recommends and justifies budgetary needs; Prepares and submits appropriate variance reports as required; Assumes accountability for the site business unit.
5%
Measures and monitors campus specific metrics including all four quadrants of the balanced scorecard; proactively address gaps, produce and implement action plans; provide campus specific metrics for rolled up lab scorecard/dashboard;
10%
Other duties as assigned; will vary based on site; some sites may require working in staffing capacity to assure necessary levels of laboratory services are maintained at all times;
**Minimum Qualifications:**
Bachelor's Degree (Required) ASCP - American Society for Clinical Pathology - American Society for Clinical Pathology
**Additional Job Description:**
Knowledge of multiple departments within the lab including Anatomic and Clinical Pathology; Process management skills including Lean and 6 Sigma; advanced management/financial skills including preparation of business cases, strategic planning and goal deployment
KIND & LENGTH OF EXPERIENCE: 5 years of management experience in a diverse laboratory setting; experience with Outreach or Reference Lab business models
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Core Lab
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Site Manager
Louisville, KY jobs
Job DescriptionDescription:
Job Title: Site Coordinator
We are seeking a dedicated and organized Site Coordinator to oversee the daily operations of our facility. The ideal candidate will ensure that all site activities run smoothly while providing high-quality patient care and support to our healthcare team.
Key Responsibilities:
- Coordinate and manage site operations, ensuring compliance with healthcare regulations and standards.
- Provide nursing care and support to patients, including administering medications and monitoring vital signs.
- Collaborate with healthcare professionals to develop and implement patient care plans.
- Maintain accurate patient records and documentation in accordance with legal and ethical standards.
- Assist in training and supervising staff, ensuring adherence to best practices in patient care.
- Facilitate communication between patients, families, and healthcare providers to enhance patient experience.
- Manage inventory and supplies, ensuring the site is adequately stocked and organized.
- Participate in quality improvement initiatives and contribute to the development of policies and procedures.
Skills and Qualifications:
- Current LPN license in good standing.
- Proven experience in a healthcare setting, preferably in a coordination or supervisory role.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Proficient in using electronic health record (EHR) systems and other healthcare software.
- Knowledge of healthcare regulations and best practices.
We encourage applications from all qualified individuals and are committed to creating a diverse and inclusive workplace.
Requirements:
LPN Certification
Medical Clinic Site Manager
Pomona, CA jobs
Job Description
Over the past 40 years, Chaparral Medical Group (CMG) has established itself as a leading primary and multi-specialty care provider for California's Inland Empire. In 2022, CMG joined forces with Akido Labs, a tech-enabled healthcare company, to transform the healthcare experience from the ground up. This partnership joins CMG's medical services with Akido's innovative technology to relieve the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families. Ultimately, this means our providers spend more time caring for patients and less time bogged down with administrative work.
As part of the Akido medical network, we are currently responsible for more than 250,000 patients in Southern California, with plans to expand into new markets across the U.S. We care deeply about the communities we serve and are committed to providing accessible, high quality healthcare that helps our patients and communities live their fullest lives. We're building a dynamic, diverse and driven team as we continue to grow and broaden our impact. We are seeking passionate people who care deeply about helping patients and communities. We hope you'll join our team
The Opportunity
The Clinic Site Manager reports directly to the Director and plays a pivotal role in coordinating all patient services throughout the medical facility. This position is crucial for maintaining the highest standards of patient care while ensuring operational efficiency across departments. As the Site Manager, you'll have the exciting opportunity to shape the patient experience, lead a dedicated team, and contribute to the growth and success of our healthcare organization.
What you'll do
Coordinate and oversee all aspects of patient services throughout the facility, ensuring exceptional care delivery
Establish work procedures, prepare staff schedules, and optimize departmental workflow
Lead, train, and develop a team of healthcare professionals, including providing ongoing performance feedback
Act as the primary liaison between medical providers, staff, and patients
Monitor and manage facility resources, including supplies, equipment, and budgets
Conduct regular staff meetings and ensure quarterly safety training compliance
Maintain compliance with healthcare regulations, including site inspections and OSHA requirements
Resolve conflicts and serve as an information resource for staff and patients
Who you are
Five (5) years of supervisory experience in a healthcare setting (preferred)
Five (5) years of medical group office experience including insurance billing and coding (preferred)
High school diploma or GED (required)
Some college education (preferred)
HMO experience (preferred)
Strong leadership and communication skills (required)
Proficiency in medical office operations and healthcare regulations (required)
Experience with budget management and resource allocation (required)
Benefits
Health benefits include medical, dental and vision
401K
Long-term disability
PTO
Life insurance
Paid Leave Program
Location & Specialties hiring:
Pomona Valley
Physical Demands: Mostly sedentary work duties require exerting up to thirty pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods.
Salary range$70,304-$79,358 USD
Chaparral Medical Group and Akido MSO are an equal opportunity employers, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
Resident Rock Site Manager
Midpines, CA jobs
Bring your love for community building and adventure to the Sierra Nevada Mountains as Outward Bound California's Resident Rock Site Manager! As the Resident Site Manager, you will float between different groups to support our multi-day rock climbing/backpacking courses. In addition to facilitating single pitch climbing days for students ages 13+, you will oversee staff training & professional development in their site managing skills, and manage gear and equipment maintenance. The Resident Rock Site Manager reports to the High Sierra Program Director/Head Climber.
Compensation & Schedule
Per diem rate is $162-222, depending on experience. Training rate is $136/day.
Schedule will be set in advance of the season with approximately 16-22 days of work/month
Site Manage/Facilitate Climbing Training: May 3-25
Program Site Management: approx 14 days per month
(For qualified candidates) On-Call/Admin Support: approx 3-6 days per month
Staff Professional Development facilitation: approx 2 days per month
This is an exempt, seasonal position, approximately 3.5 months. (tentatively scheduled April 24 - August 10) with option to return for Joshua Tree season (mid October - early April)
Benefits
Room and board provided while on contract
Pro deals (the opportunity to purchase outdoor gear at discounted rates)
Professional development funds
Eligible to enroll in 401k after 1 year from your start date
Access to our free Employee Assistance Program (EAP) for you and your family/household
56 hours (7 days) of paid sick time upon hire or at the beginning of each calendar year
Location
This position is located at our High Sierra program base in Midpines, California, in the Sierra Nevada foothills 30 miles east of Yosemite National Park. High summer temperatures are frequently 100+ degrees Fahrenheit. The basecamp has a main building with an office, program gear storage sheds, a commercial kitchen, and weatherport living quarters (durable fabric structures). Trips generally take place in off-the-beaten-path locations within Sequoia & Kings Canyon National Parks, Sierra National Forest, and Yosemite National Park.
Who We Are
At Outward Bound California (OBCA), we use challenging outdoor experiences to teach social-emotional skills like teamwork, leadership, and compassion. We offer a wide range of programs, including high/low ropes activities at our San Francisco Challenge Course and multi-day rock climbing/backpacking trips in the High Sierra and Joshua Tree. Our programs encourage our participants (ages 12+, including adults and veterans) to embrace challenges and reflect on how they want to contribute to their communities and the world. Check out what our staff and students have to say about our High Sierra programs in this video.
We are a part of the Outward Bound USA network with a 60-year history in the US as a leading provider of outdoor education. OBCA is a non-profit and is committed to increasing access for those who have traditionally been excluded from outdoor spaces. We work towards this goal with our 40 community partners and by offering scholarships to more than half of our students.
OBCA strives to create an equitable and inclusive culture where our staff feel respected for their identities and lived experiences. We are looking for team members who can actively join us in the process of furthering our vision for equity and belonging. We recognize that the outdoor industry has historically excluded those with non-dominant identities and know that has led to underrepresentation in this line of work. We strongly encourage those who more significantly face the impacts of systemic barriers to apply.
Who You Are
Outward Bound California does not expect every applicant to have every skill and qualification listed here. If you have 75% of the following qualifications, we encourage you to apply.
Outdoor Experience
Minimum of 3 years professional climbing experience (guiding and/or outdoor education education) in addition to personal climbing experience
Experienced in alpine backpacking, off-trail navigation with map/compass, and managing 4th and 5th class terrain
Preferred prior experience with Outward Bound, NOLS, or other multi-day wilderness/backcountry climbing/backpacking program
Required Certifications
Minimum technical certification of AMGA SPI. More advanced qualification preferred
Current WFR, CPR, CA Epi certification
Have held a current United States Driver License for at least three years & maintain driving record in accordance with OBCA Driver Criteria
Leadership
Able to accurately assess staff in climbing technical skills and teach to a variety of learners
Able to deliver high quality verbal and written feedback
Excellent leadership, organizational skills and attention to detail
Have a deep understanding and personal commitment to equity and inclusion in the outdoors
Lived experience or experience working with our target audience of learners, including individuals from diverse backgrounds including age, racial, ethnic, socioeconomic class, and members of the LGBTQ+ community
Risk Management
Evaluate sites appropriately and manage risk to self, staff, students
Anticipates and manages the hazards of a climbing site in both familiar and novel conditions
Physical & Mental Requirements
Ability to participate in vigorous to moderate physical activity including but not limited to running, backpacking and climbing
Ability to lift, move, and carry a minimum of 40 lbs.
Able to maintain composure, exercise sound judgment, and decision-making, and assess and mitigate risk under periods of stress.
Onboarding Requirements
Because we work with you, staff must be willing to authorize a federal & Live Scan background check, MVR check, and provide current (within the last 4 years) negative TB screen or test results upon hire (cost of all screening paid for or reimbursed by OBCA)
Responsibilities
Program Leadership
Deliver climbing instructional days on course as the Site Manager (approx. 14 days per month)
Implement professional development opportunities for staff interested in being checked off as a Belay Monitor or Site Manager (2 days per month)
Assess all OBCA technical climbing gear for safety, identify when gear should be retired, and coordinate gear purchases with the Program Director as necessary.
Inspect all staff members' personal gear for safety, and communicate to staff what personal gear they may/may not bring.
If qualified, share on-call responsibilities and incident command with the management team, which may occur during after work hours (approx. 3-6 days per month)
Oversee gear inspection procedures, retirement guidelines, and appropriate use throughout the season
Monitor incident reporting for climbing programs & provide relevant recommendations for Safety Briefs
Assist in coordination of & provide driving support for early departures as needed
Uphold and follow Outward Bound California policies and procedures, including Outward Bound's zero-tolerance policy for incidents of child abuse and neglect as protecting our minor students against abuse and neglect is of the highest priority
Provide support in additional tasks as needed
Site Management Responsibilities:
Aware of all pertinent policies and procedures, and will reiterate those to belay monitors, instructors, and students as necessary
Outward Bound California is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. Outward Bound California also promotes respect for all people, and will not tolerate harassment based on any of these characteristics.
Round Rock Fixed Site Operations Manager
Austin, TX jobs
Purpose: Provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Establish and maintain quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff.
Responsibilities:
Personnel Management: Provide direction and motivation for staff; In conjunction with Director of Fixed Site Operations and Human Resources, interview, make hiring, promotion, demotion and termination recommendations, and conduct performance appraisals for direct reports, investigate and rectify employee performance, attendance and/or behavioral concerns with timely counseling; Identify individual and departmental training needs, conduct training sessions and maintain training documentation; Review performance data to measure employee productivity and goal achievement; report performance data to staff on a monthly basis; Evaluate and develop staff both in technical growth as well as emotional intelligence; Cultivate an environment of teamwork. Rotate staff call-in on-call.
Serve as subject matter expert for Donor Services: Develop and sustain complete familiarity with all technical skills, departmental SOPs, quality policies and procedures, human resources policies and procedures, donor database, operator manuals, training plans and other materials utilized at We Are Blood, including whole blood, red cell, apheresis and special donations; Support staff in evaluating donor and patient qualification, as needed and per the rotating on-call schedule; Assist Clinical Services with autologous and directed/dedicated donor scheduling/ collections or coordinate collection and recruitment of rare or specially requested units from Hospital Services, Laboratory, hospitals and physicians; Participate in the rotating on-call schedule to receive and respond to website/email generated donor eligibility inquiries; Prepare and/ or assist with donor reentry documentation to update donor eligibility, assign deferral codes/dates and ensure that all donor deferral data is accurately recorded in the computer database as necessary; Support staff in technology/ procedure troubleshooting and routine maintenance of apheresis equipment; Evaluate all sources of donor information, ensure all donor data is accurately recorded in the computer databases, including manual data entry as necessary, audit and resolve any discrepancies between manual and computer donor records; Assist with donor reaction review and follow-up as necessary; Serve as liaison between donors and the Medical Director(s).
Administration of basic managerial functions: Oversee the day to day management of staff and collection operations; Ensure compliance with all applicable industry, federal and organizational guidelines, protocols, policies, and procedures, including timely and appropriate reporting of all Worker's Compensation exposures, illnesses, or injuries; Ensure thorough and effective communication and dissemination of information to donors, patients, coworkers, guests and contracted partners; Ensure department procedural documents are reviewed and updated in accordance with approved schedules; Partner with the Director of Fixed Site Operations to prepare and monitor adherence to the department's business plan and annual budget; make small departmental purchases as needed; Oversee staff to ensure a lean environment and attainment of We Are Blood goals; Ensure adequate operational stock and canteen supply levels are maintained; Review daily computer system reports to ensure regulatory compliance; Assist Mobile Operations Manager and Donor Services QC Coordinator in ensuring that all equipment is maintained, validated, and repaired as needed or as required by SOP; Communicate collection data with Community Engagement management to ensure that daily/weekly collection goals are met; Coordinate with other managers to ensure that days and hours of operation at all fixed site locations are supported.
Project management: Work with DS and QA management to establish, implement and validate new processes, protocols, procedures and technologies; Draft and revise apheresis and collections SOPs; Coordinate investigation and finalization of System Improvement Reports; Execute or delegate special projects and other duties as assigned. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner.
Behavior: Demonstrate and ensure that the highest levels of service and professionalism are exhibited. Ensure effective communication of organizational information amongst staff, maintain constructive and cooperative interdepartmental relationships. Leverage knowledge and interpersonal skills to achieve departmental goals; Support Donor Services Management through collaboration with the management team, and to fill in for other managers as needed. Demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; Present a professional and courteous demeanor at all times as a key public representative of We Are Blood.
Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence.
Perform special projects and other duties as assigned by Director of Fixed Site Operations .
Skills, Education, & Experience:
Minimum of 3 years of recent experience in a supervisory role in a medical setting, preferably with donor qualification, quality control and document review in a blood center environment.
CPR certified.
High school diploma or equivalent required. College degree preferred; College degree may substitute for 1 year of supervisory experience.
Demonstrated high-level of organizational, logical, and interpersonal skills.
Excellent customer service skills.
Superior verbal and written communication skills required, experience writing employee evaluations and counseling statements, system improvement reports, SOPs, training plans and validation plans strongly preferred.
Strong people management and leadership skills required, including experience in training and development.
Strong computer skills. Experience with blood bank software preferred.
Physical/Mental Abilities:
Must be at least 21 years old, have reliable transportation and valid Texas driver's license; must be able to provide a copy of an acceptable driving record and proof of liability insurance.
Ability to lead a team and exhibit professional conduct and demeanor at all times.
Ability to adapt to changing situations .
Ability to employ critical thinking skills to solve issues regarding donor eligibility, staffing, and other matters related to operations.
Ability to maintain high attention to detail and make sound judgments in a busy and distracting environment including the ability to perform the same task repeatedly with a high level of accuracy.
Ability to interpret and respond appropriately to sensitive/confidential information and situations.
Ability to maintain on-call responsibilities, and flex set schedule to include evenings or alternate days of the week as needed including Saturdays/Sundays.
Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner.
Ability to lift up to 25 pounds unassisted.
We Are Blood, voted Top Workplaces 2022-2023 offers full benefits, life, Paid Time Off, 401K with match, financial planning and an awesome team. Be you.
We are a drug free workplace.
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