JOB TITLE: BREAKFAST HOST/HOSTESS
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE/OPERATIONS/ASSISTANT GENERAL MANAGER
JOB TYPE: PART-TIME POSITIONS AVAILABLE - WEEKENDS REQUIRED
Summary: As a Breakfast Host/Hostess for Summit Hospitality Group, you hold an essential position responsible for delivering and managing a standard complimentary breakfast each morning according to the specific brand's policies and procedures. This is a very visible hospitality role and one that includes a high level of attention to detail, very friendly service, focus on cost control and waste management, and a sense of urgency in all matters. The person filling this role is an ambassador of all the core values of Summit Hospitality Group where
“Service is the Ultimate Amenity”.
Qualifications:
Previous experience in hotel/restaurant with major brand, Marriott, Hilton, Hyatt, preferred.
Exceptional people skills: ability to train others quickly and efficiently.
Proficient with inventory control and waste management.
Professional communication skills both verbal and written (English Proficiency).
Responsibilities:
Arrive at work at normally around 4:00 am or 5:00 am depending upon opening for breakfast. This first hour is devoted to all aspects of breakfast preparation.
Prepare all standard hotel varieties of coffee: regular, robust, decaf and hot water for tea.
Stock coffee stations: creamers, sugar options, cups, lids, stirrers, and napkins; and restock as necessary during shift.
Prepare hot foods which includes: heating of cooked frozen foods in a convection oven (egg, meat, carbohydrate options each day) to appropriate temperatures. Once foods are at correct temperature, place in buffet line chafing dishes. Oatmeal/hot cereal is prepared in crock pot and placed in buffet line.
Prepare waffle batter and fill dispenser if applicable.
Set up bakery items with muffins, danish, and breads.
Set up cold items with cut fruit, yogurt, hard boiled eggs, cereal, milk, etc.
Monitor food levels and refresh as necessary, clears and cleans breakfast dishes.
Greet guests during frequent visits to eating area.
At the close of breakfast, break down and clean breakfast serving areas and clean breakfast area guest tables.
Exposed food items are thrown out; dishes are washed and set up for next day. Counter tops are cleaned/floors vacuumed and mopped by breakfast host/hostess.
Food deliveries may be made 1-2 times per week. Breakfast host is responsible for verifying that all items are present and stock items in appropriate storage areas.
Follow directions of Supervisor.
Complete brand required training.
Work Environment:
Flexible work schedule including early mornings and weekends
Must have reliable source of transportation
Move, lift, carry, push, pull, and place objects weighing 30-50 pounds without assistance
Able to sit, stand, bend, reach or walk for an extended period of time
Duties are subject to change and additional duties may be assigned as needed
Benefits:
Fulltime Employees
Personal time after 90-days
Insurance benefits after 90-days
Vacation time
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years
Requirements:
$18k-25k yearly est. 3d ago
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Server at Hilton Garden Inn Durham Southpoint
Summit Hospitality Incorporated 3.4
Server job at summithospitality
Food and Beverage Server for Summit Hospitality Group Hotels is responsible for the coordination (order taking), delivery, and service of menu items while providing a friendly, courteous, and timely delivery response to the guest's complete satisfaction. The Food Server may be requested to assist in the delivery of room service orders to guest rooms.
Requirements
PREREQUISITES:
· Knowledge and practical experience serving food and beverages for hotels/restaurants/country clubs
· Demonstrated ability for reliability, high quality service, ability to function in high-pressure environments
· Demonstrated ability and desire to ensure complete guest satisfaction
· Ability to read, write, and speak the English language in order to communicate with guests and staff
· Flexible work schedule including evenings and weekends
Requirements:
DUTIES AND RESPONSIBILITIES:
· Ensures complete guest satisfaction by delivering exceptional, attentive service
· Complete knowledge of all menu items. Including preparation and suggestions for pairing with beverages; focuses on up-selling to increase profits
· Ensures order is complete when picking up order before delivering to guest
· Responsible for table set-up within dining room work stations according to company and brand standards
· May be responsible for clearing and bussing tables in the absence of the bus person
· Responsible for set-up and preparation work for the next meal shift
· Responsible as assigned for performing service side work to include replenishing condiments, tray and table set-up and general restocking
· Responsible for supporting/assisting other Associates during peak business activities
· Follows up with guest promptly when fulfilling requests
· May be responsible for incoming Room Service orders, delivery to guest room, follow up clean up, and ensuring order is tabbed to guest account
· May be requested to assist in preparing complimentary fruit baskets and platters
· Must abide by all Federal, State, Local, and Corporate liquor regulations pertaining to
Serving
Alcohol with Care
to minors and intoxicated guests to ensure laws are followed without exception
· Duties are subject to change and additional duties/tasks may be assigned as needed
QUALIFICATIONS:
· High School diploma or equivalent is preferred
· Self Serv certified
· Proficient with computer input including Microsoft
· Demonstrated ability to work in high pressure/fast environments in an even-tempered manner
· Ability to memorize, recite, and promote a variety of menu items and beverages
· Knowledge of appropriate table settings, service ware, and menu items
WORK ENVIRONMENT:
· Flexible work schedule including nights and weekends
· Valid driver's license
· Ability to lift and transport 30lbs on a continuous basis
· Standing , sitting, walking, stretching, reaching and bending for extended periods of time
· Operate beverage, microwave, and toaster equipment
Push wheeled carts to guest rooms or event environments
$18k-26k yearly est. 2d ago
Breakfast Buffet Server
Concord Hospitality Brand 4.3
Charlotte, NC jobs
We are hiring a server!
We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference in our restaurant and banquet areas. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Responsibilities:
• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
This position is a full or part-time dual position for restaurant and banquet server.
Pay Range: $11.00 - $16.00 (plus tips)
$11-16 hourly 23d ago
Breakfast Buffet Server
Concord Hospitality 4.3
Charlotte, NC jobs
We are hiring a server! We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference in our restaurant and banquet areas. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Responsibilities:
* Maintains a calm demeanor during periods of high volume or unusual events
* Make decisions and solve problems in the interest of 100% guest satisfaction
* Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
* Maintains a clean and organized workspace
* Maintains regular and punctual attendance
* Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
* Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
"We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
This position is a full or part-time dual position for restaurant and banquet server.
Pay Range: $11.00 - $16.00 (plus tips)
$11-16 hourly 25d ago
Banquet Server FT and PT $16.50hr - Marriott Crabtree, Raleigh, NC
Concord Hospitality 4.3
Raleigh, NC jobs
We are hiring Banquet Servers! Starting Rate: $16.50 per hour We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It's our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.
Responsibilities:
* Provide exceptional guest service to all customers.
* Greet guests and be responsible for accommodating all guests' needs at the attendance of an event.
* Participate in good communication with guests with questions regarding the menu.
* Deliver food and beverages from staging areas to guests.
* Assist other servers during peak periods in delivering food and guest requests.
* Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.
* Anticipate guest's needs and monitor the guests dining experience to ensure satisfaction with food and service.
* Setup, execution, and clean-up for an event.
* Performs side work to prepare for upcoming events.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
"We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
$16.5 hourly 1d ago
Server/Bartender
Daly Seven 4.1
Greensboro, NC jobs
Summary: The Bartender is responsible for maintaining a clean and inviting bar atmosphere for our hotel guests. The Bartender must take personal ownership for preparing and serving beverages and food to guests. The Bartender must have a sense of personal responsibility and ownership for the hotel, the guests, and the overall quality of service delivered by every area of the hotel.
Job Duties:
Arrive to work on time and give advance notice when absence is anticipated. Wear proper uniform and always have on your name tag.
Make yourself available to employees and guests at all times. Relate to employees and guests in a respectful manner. Communicate with sensitivity and tact.
Take the initiative to speak to a guest before they speak to you. Acknowledge guests with eye contact and a greeting. Offer assistance to guests. Always try to be one step ahead of them in meeting their needs.
Keep all storage areas neat and clean. Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards. Wash hands frequently.
Be aware of all city, state and federal regulations concerning health codes and rules that specifically pertain to a place where food and beverage is served. Verify age prior to serving alcoholic beverages to any guests. Monitor guest intoxication to determine if a guest needs to be cut off.
Prepare all beverages. Serve all beverage and food orders. Deliver any room service orders to the guest room.
Secure payment for all orders. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make change correctly. Get guest room numbers to prevent non-payment.
Keep all beverages and supplies stocked and fresh. Take inventory of beverage supplies. Inform management of your supply needs.
Help other employees when needed. Refer guest requests or concerns to the appropriate department. Report pertinent information to the next shift orally and in log books.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate any alleged injuries which occur on the premises in the absence of the manager. An Incident Report (for guests) or an Accident report (for employees) should be completed.
Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights.
Bartender must be able to lift 30 pounds, bend, stoop, and go up and down stairs. Employee is required to seek assistance if unable to lift or move an item over 30 pounds.
Perform all duties assigned by manager. The Bartender may be called upon to help in short-staffed areas. He/she must undergo all the screening questions before performing those job descriptions.
$18k-31k yearly est. 38d ago
Banquet Server FT $15.00hr - Marriott Crabtree, Raleigh, NC
Concord Hospitality Brand 4.3
Raleigh, NC jobs
We are hiring Banquet Servers! Starting Rate: $15.00 per hour
We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It's our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.
Responsibilities:
• Provide exceptional guest service to all customers.
• Greet guests and be responsible for accommodating all guests' needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods in delivering food and guest requests.
• Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.
• Anticipate guest's needs and monitor the guests dining experience to ensure satisfaction with food and service.
• Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
$15 hourly 31d ago
Breakfast Host/Hostess
Daly Seven 4.1
Fayetteville, NC jobs
Summary: The Breakfast Host/Hostess is responsible for maintaining a clean and inviting complimentary breakfast atmosphere for our hotel guests. The host/hostess must take personal ownership for preparing and serving the complimentary breakfast. The host/hostess must have a sense of personal responsibility and ownership for the hotel, the guests, and the overall quality of service delivered by every area of the hotel.
Job Duties:
Arrive to work on time and give advance notice when absence is anticipated. Wear proper uniform and always have on your name tag.
Treat guest properly with respect and turn in all lost and found items. Be honest with hotel employees and guests
Make yourself available to employees and guests at all times. Relate to employees and guests in a respectful manner. Communicate with sensitivity and tact. Convey interest and concern for guest's needs or complaints. Put yourself in the other person's place.
Respond promptly to employee or guest's inquiries or complaints. Demonstrate a commitment to servicing the guest. Make sure all is reported to Manager.
Take the initiative to speak to a guest before they speak to you. Acknowledge guests with eye contact and a greeting. Offer assistance to guests. Always try to be one step ahead of them in meeting their needs.
Keep all storage areas neat and clean. Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards.
Write down maintenance or security problems to ensure they are not overlooked.
Prepare all food and beverages. Keep all supplies, breakfast food and drinking products stocked and fresh. Take inventory of food, beverage and supplies. Inform management of your supply needs. Stock and restock all food, beverage, and supplies and be able to operate the service equipment.
Help other employees when needed. Refer guest requests or concerns to appropriate department. Report pertinent information to the next shift orally and in log books. Respond to guest issues received by other employees. Continue and maintain a working relationship with other employees.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries which occur on the premises. An Incident Report (for guests) or Accident Report (for employee) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights.
Understand the relationship of complimentary service to guest satisfaction and other areas of the hotel. Pour coffee and juice when refills are needed. Provide accurate information and directions to guests.
Perform all duties assigned by manager. The host/hostess may be called upon to help in short-staffed areas. He/she must undergo all the screening questions before performing those job descriptions.
$21k-27k yearly est. 60d+ ago
Banquet Server-Renaissance Raleigh Hotel $16.00 per hour
Concord Hospitality Brand 4.3
Raleigh, NC jobs
We are hiring Banquet Server-PART TIME
Must have OPEN AVAILABILTY
We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure to our venue for receptions, meetings, training, and even reunions. It's our place to really shine so that word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.
Our Banquet Servers are responsible for serving meals with friendly responsive customer service and creating an exceptional dining experience for all.
Essential Functions
• Provide exceptional guest service to all customers.
• Greet guests and be responsible for accommodating all guests' needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods in delivering food and guest requests.
• Learn and practice buffet, plated, and reception-style meal services (training provided) to RCGR standards.
• Anticipate guests' needs and monitor the guest's dining experience to ensure satisfaction with food and service.
• Respond promptly and courteously to any requests.
• Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.
• Maintain clean service areas at all times.
• Maintain a professional and personable appearance.
• Perform other duties as assigned.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and our commitment to providing the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V.
$18k-27k yearly est. 4d ago
Server/Bartender
Daly Seven 4.1
Raleigh, NC jobs
Summary: The Bartender is responsible for maintaining a clean and inviting bar atmosphere for our hotel guests. The Bartender must take personal ownership for preparing and serving beverages and food to guests. The Bartender must have a sense of personal responsibility and ownership for the hotel, the guests, and the overall quality of service delivered by every area of the hotel.
Job Duties:
Arrive to work on time and give advance notice when absence is anticipated. Wear proper uniform and always have on your name tag.
Make yourself available to employees and guests at all times. Relate to employees and guests in a respectful manner. Communicate with sensitivity and tact.
Take the initiative to speak to a guest before they speak to you. Acknowledge guests with eye contact and a greeting. Offer assistance to guests. Always try to be one step ahead of them in meeting their needs.
Keep all storage areas neat and clean. Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards. Wash hands frequently.
Be aware of all city, state and federal regulations concerning health codes and rules that specifically pertain to a place where food and beverage is served. Verify age prior to serving alcoholic beverages to any guests. Monitor guest intoxication to determine if a guest needs to be cut off.
Prepare all beverages. Serve all beverage and food orders. Deliver any room service orders to the guest room.
Secure payment for all orders. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make change correctly. Get guest room numbers to prevent non-payment.
Keep all beverages and supplies stocked and fresh. Take inventory of beverage supplies. Inform management of your supply needs.
Help other employees when needed. Refer guest requests or concerns to the appropriate department. Report pertinent information to the next shift orally and in log books.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate any alleged injuries which occur on the premises in the absence of the manager. An Incident Report (for guests) or an Accident report (for employees) should be completed.
Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights.
Bartender must be able to lift 30 pounds, bend, stoop, and go up and down stairs. Employee is required to seek assistance if unable to lift or move an item over 30 pounds.
Perform all duties assigned by manager. The Bartender may be called upon to help in short-staffed areas. He/she must undergo all the screening questions before performing those job descriptions.
$18k-31k yearly est. 60d+ ago
Barista/ Breakfast Server (Part Time)
Concord Hospitality Brand 4.3
Charlotte, NC jobs
We are hiring a part-time barista/ breakfast server!
We are looking for people that have a passion to serve others! Working at our restaurant means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Responsibilities:
• Maintains a calm demeanor during periods of high volume or unusual events
• Make decisions and solve problems in the interest of 100% guest satisfaction
• Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
• Maintains a clean and organized workspace
• Maintains regular and punctual attendance
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
Pay Range: $ 10.00 - $11.00 plus tips
$10-11 hourly 23d ago
Barista/ Breakfast Server (Part Time)
Concord Hospitality 4.3
Charlotte, NC jobs
We are hiring a part-time barista/ breakfast server! We are looking for people that have a passion to serve others! Working at our restaurant means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Responsibilities:
* Maintains a calm demeanor during periods of high volume or unusual events
* Make decisions and solve problems in the interest of 100% guest satisfaction
* Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
* Maintains a clean and organized workspace
* Maintains regular and punctual attendance
* Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
* Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
"We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
Pay Range: $ 10.00 - $11.00 plus tips
$10-11 hourly 25d ago
Host/Hostess
Daly Seven 4.1
Charlotte, NC jobs
Summary: The Host/Hostess is responsible for maintaining a clean and inviting complimentary breakfast atmosphere for our hotel guests. The host/hostess must take personal ownership for preparing and serving the complimentary breakfast. The host/hostess must have a sense of personal responsibility and ownership for the hotel, the guests, and the overall quality of service delivered by every area of the hotel.
Job Duties:
Arrive to work on time and give advance notice when absence is anticipated. Wear proper uniform and always have on your name tag.
Treat guest properly with respect and turn in all lost and found items. Be honest with hotel employees and guests
Make yourself available to employees and guests at all times. Relate to employees and guests in a respectful manner. Communicate with sensitivity and tact. Convey interest and concern for guest's needs or complaints. Put yourself in the other person's place.
Respond promptly to employee or guest's inquiries or complaints. Demonstrate a commitment to servicing the guest. Make sure all is reported to Manager.
Take the initiative to speak to a guest before they speak to you. Acknowledge guests with eye contact and a greeting. Offer assistance to guests. Always try to be one step ahead of them in meeting their needs.
Keep all storage areas neat and clean. Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards.
Write down maintenance or security problems to ensure they are not overlooked.
Prepare all food and beverages. Keep all supplies, breakfast food and drinking products stocked and fresh. Take inventory of food, beverage and supplies. Inform management of your supply needs. Stock and restock all food, beverage, and supplies and be able to operate the service equipment.
Help other employees when needed. Refer guest requests or concerns to appropriate department. Report pertinent information to the next shift orally and in log books. Respond to guest issues received by other employees. Continue and maintain a working relationship with other employees.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries which occur on the premises. An Incident Report (for guests) or Accident Report (for employee) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights.
Understand the relationship of complimentary service to guest satisfaction and other areas of the hotel. Pour coffee and juice when refills are needed. Provide accurate information and directions to guests.
Perform all duties assigned by manager. The host/hostess may be called upon to help in short-staffed areas. He/she must undergo all the screening questions before performing those job descriptions.
$21k-27k yearly est. 60d+ ago
Host/Hostess
Daly Seven 4.1
Pineville, NC jobs
Summary: The Host/Hostess is responsible for maintaining a clean and inviting complimentary breakfast atmosphere for our hotel guests. The host/hostess must take personal ownership for preparing and serving the complimentary breakfast. The host/hostess must have a sense of personal responsibility and ownership for the hotel, the guests, and the overall quality of service delivered by every area of the hotel.
Job Duties:
Arrive to work on time and give advance notice when absence is anticipated. Wear proper uniform and always have on your name tag.
Treat guest properly with respect and turn in all lost and found items. Be honest with hotel employees and guests
Make yourself available to employees and guests at all times. Relate to employees and guests in a respectful manner. Communicate with sensitivity and tact. Convey interest and concern for guest's needs or complaints. Put yourself in the other person's place.
Respond promptly to employee or guest's inquiries or complaints. Demonstrate a commitment to servicing the guest. Make sure all is reported to Manager.
Take the initiative to speak to a guest before they speak to you. Acknowledge guests with eye contact and a greeting. Offer assistance to guests. Always try to be one step ahead of them in meeting their needs.
Keep all storage areas neat and clean. Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards.
Write down maintenance or security problems to ensure they are not overlooked.
Prepare all food and beverages. Keep all supplies, breakfast food and drinking products stocked and fresh. Take inventory of food, beverage and supplies. Inform management of your supply needs. Stock and restock all food, beverage, and supplies and be able to operate the service equipment.
Help other employees when needed. Refer guest requests or concerns to appropriate department. Report pertinent information to the next shift orally and in log books. Respond to guest issues received by other employees. Continue and maintain a working relationship with other employees.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries which occur on the premises. An Incident Report (for guests) or Accident Report (for employee) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights.
Understand the relationship of complimentary service to guest satisfaction and other areas of the hotel. Pour coffee and juice when refills are needed. Provide accurate information and directions to guests.
Perform all duties assigned by manager. The host/hostess may be called upon to help in short-staffed areas. He/she must undergo all the screening questions before performing those job descriptions.
$21k-27k yearly est. 60d+ ago
Host/Hostess
Daly Seven 4.1
Durham, NC jobs
Summary: The Host/Hostess is responsible for maintaining a clean and inviting complimentary breakfast atmosphere for our hotel guests. The host/hostess must take personal ownership for preparing and serving the complimentary breakfast. The host/hostess must have a sense of personal responsibility and ownership for the hotel, the guests, and the overall quality of service delivered by every area of the hotel.
Job Duties:
Arrive to work on time and give advance notice when absence is anticipated. Wear proper uniform and always have on your name tag.
Treat guest properly with respect and turn in all lost and found items. Be honest with hotel employees and guests
Make yourself available to employees and guests at all times. Relate to employees and guests in a respectful manner. Communicate with sensitivity and tact. Convey interest and concern for guest's needs or complaints. Put yourself in the other person's place.
Respond promptly to employee or guest's inquiries or complaints. Demonstrate a commitment to servicing the guest. Make sure all is reported to Manager.
Take the initiative to speak to a guest before they speak to you. Acknowledge guests with eye contact and a greeting. Offer assistance to guests. Always try to be one step ahead of them in meeting their needs.
Keep all storage areas neat and clean. Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards.
Write down maintenance or security problems to ensure they are not overlooked.
Prepare all food and beverages. Keep all supplies, breakfast food and drinking products stocked and fresh. Take inventory of food, beverage and supplies. Inform management of your supply needs. Stock and restock all food, beverage, and supplies and be able to operate the service equipment.
Help other employees when needed. Refer guest requests or concerns to appropriate department. Report pertinent information to the next shift orally and in log books. Respond to guest issues received by other employees. Continue and maintain a working relationship with other employees.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries which occur on the premises. An Incident Report (for guests) or Accident Report (for employee) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights.
Understand the relationship of complimentary service to guest satisfaction and other areas of the hotel. Pour coffee and juice when refills are needed. Provide accurate information and directions to guests.
Perform all duties assigned by manager. The host/hostess may be called upon to help in short-staffed areas. He/she must undergo all the screening questions before performing those job descriptions.
$21k-27k yearly est. 60d+ ago
Banquet Server (Part Time) - Hilton Asheville Biltmore Park
Biltmore Farms, LLC 3.9
Asheville, NC jobs
Job Description
Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality
Why join our team of Banquet Servers?
$18.00/hour starting pay
Fun wellness program with annual bonus of up to $200
Opportunities to earn e-tips directly from guests and clients
Parental leave with up to 6 weeks available for birth, adoption, and fostering
Hilton brand hotel discounts for you, your family, and your friends
YMCA membership monthly discount
Friendly and supportive work environments
Incredible employee learning and growth opportunities
Exciting employee events and activities
As a Banquet Server, you will
Guide the guest in all phases of their experience in the Banquet area.
Monitor and maintain cleanliness, sanitation and organization of assigned work area.
Maintain complete knowledge of service requirements for assigned function such as pre-function side work.
Be familiar with menu selections, major ingredients, appearance, quality standards, garnish and method of presentation and proper food and beverage service.
Set up, monitor, refresh and breakdown receptions and buffet tables for specified functions according to group requirements.
Greet guests in a positive, friendly manner making them feel welcome.
Consistently follow sequence of service utilizing all proper procedures and standardized by the Banquet Management Team.
Work as a team assisting all guests and employees with needs and inquiries.
Remove all tabletop items, linen and equipment from the function room as designated by function requirements.
Work flexible schedules which include weekends and holidays.
Essential Elements:
The skills of a Banquet Server are as diverse as our customers. Many of our guest celebrations and events align with weekends and holidays, so our Banquet Servers must be ready to thrive during these times. Good communication and working knowledge of the food and beverage industry including ability to lift and carry trays are must-haves.
Education & Experience:
High school diploma or equivalent. At least two years of experience in the Food Service Industry is a plus. At least one year in a hotel setting is preferred. Have a working knowledge of food and wine. Have good communication and interpersonal skills; be flexible and willing to work wherever needed.
Physical Requirements:
Able to lift and carry up to 35 lbs. on a tray or arm service where it applies.
Must be able to stand for prolonged periods of time and be able to walk, stoop and bend frequently.
Post Offer / Pre-Employment:
For the on-going safety and well-being of our employees and guests, Biltmore Farms' on-boarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing. Final decisions on employment will be treated in accordance with federal-, state-, and local laws and guidance and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. Click here for more information.
AVISO: La Ley Federal le exige a todos los empleadores que verifiquen la identidad y elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos. Haga clic aqu para obtener ms informacion.
Job Posted by ApplicantPro
$18 hourly 18d ago
Breakfast Server @ The Residence Inn Raleigh Downtown
Summit Hospitality Incorporated 3.4
Server job at summithospitality
JOB TITLE: BREAKFAST HOST/HOSTESS
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE/OPERATIONS/ASSISTANT GENERAL MANAGER
JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE
Summary: As a Breakfast Host/Hostess for Summit Hospitality Group, you hold an essential position responsible for delivering and managing a standard complimentary breakfast each morning according to the specific brand's policies and procedures. This is a very visible hospitality role and one that includes a high level of attention to detail, very friendly service, focus on cost control and waste management, and a sense of urgency in all matters. The person filling this role is an ambassador of all the core values of Summit Hospitality Group where
“Service is the Ultimate Amenity”.
Qualifications:
Previous experience in hotel/restaurant with major brand, Marriott, Hilton, Hyatt, preferred.
Exceptional people skills: ability to train others quickly and efficiently.
Proficient with inventory control and waste management.
Professional communication skills both verbal and written (English Proficiency).
Responsibilities:
Arrive at work at normally around 5:00 am or 6:00 am depending upon opening for breakfast. This first hour is devoted to all aspects of breakfast preparation.
Prepare all standard hotel varieties of coffee: regular, robust, decaf and hot water for tea.
Stock coffee stations: creamers, sugar options, cups, lids, stirrers, and napkins; and restock as necessary during shift.
Prepare hot foods which includes: heating of cooked frozen foods in a convection oven (egg, meat, carbohydrate options each day) to appropriate temperatures. Once foods are at correct temperature, place in buffet line chafing dishes. Oatmeal/hot cereal is prepared in crock pot and placed in buffet line.
Prepare waffle batter and fill dispenser if applicable.
Set up bakery items with muffins, danish, and breads.
Set up cold items with cut fruit, yogurt, hard boiled eggs, cereal, milk, etc.
Monitor food levels and refresh as necessary, clears and cleans breakfast dishes.
Greet guests during frequent visits to eating area.
At the close of breakfast, break down and clean breakfast serving areas and clean breakfast area guest tables.
Exposed food items are thrown out; dishes are washed and set up for next day. Counter tops are cleaned/floors vacuumed and mopped by breakfast host/hostess.
Food deliveries may be made 2-3 times per week. Breakfast host is responsible for verifying that all items are present and stock items in appropriate storage areas.
Follow directions of Supervisor.
Complete brand required training.
Work Environment:
Flexible work schedule including early mornings and weekends
Must have reliable source of transportation
Move, lift, carry, push, pull, and place objects weighing 30-50 pounds without assistance
Able to sit, stand, bend, reach or walk for an extended period of time
Duties are subject to change and additional duties may be assigned as needed
Benefits:
Fulltime Employees
Personal time after 90-days
Insurance benefits after 90-days
Vacation time
Summit Hospitality Group is an Equal Opportunity Employer.
Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older
Requirements:
$18k-25k yearly est. 8d ago
Server @ the AC Hotel Raleigh Downtown
Summit Hospitality Incorporated 3.4
Server job at summithospitality
Job DescriptionDescription:
SUMMARY: Food and Beverage Server for Summit Hospitality Group Hotels is responsible for the coordination (order taking), delivery, and service of menu items while providing a friendly, courteous, and timely delivery response to the guest's complete satisfaction. The Food Server may be requested to assist in the delivery of room service orders to guest rooms.
DUTIES AND RESPONSIBILITIES:
· Ensures complete guest satisfaction by delivering exceptional, attentive service
· Complete knowledge of all menu items. Including preparation and suggestions for pairing with beverages; focuses on up-selling to increase profits
· Ensures order is complete when picking up order before delivering to guest
· Responsible for table set-up within dining room work stations according to company and brand standards
· May be responsible for clearing and bussing tables in the absence of the bus person
· Responsible for set-up and preparation work for the next meal shift
· Responsible as assigned for performing service side work to include replenishing condiments, tray and table set-up and general restocking
· Responsible for supporting/assisting other Associates during peak business activities
· Follows up with guest promptly when fulfilling requests
· May be responsible for incoming Room Service orders, delivery to guest room, follow up clean up, and ensuring order is tabbed to guest account
· May be requested to assist in preparing complimentary fruit baskets and platters
· Must abide by all Federal, State, Local, and Corporate liquor regulations pertaining to
Serving
Alcohol with Care
to minors and intoxicated guests to ensure laws are followed without exception
Duties are subject to change and additional duties/tasks may be assigned as needed
Requirements:
PREREQUISITES:
· Knowledge and practical experience serving food and beverages for hotels/restaurants/country clubs
· Demonstrated ability for reliability, high quality service, ability to function in high-pressure environments
· Demonstrated ability and desire to ensure complete guest satisfaction
· Ability to read, write, and speak the English language in order to communicate with guests and staff
Flexible work schedule including evenings and weekends
QUALIFICATIONS:
· High School diploma or equivalent is preferred
· ServSafe certified
· Proficient with computer input including Microsoft
· Demonstrated ability to work in high pressure/fast environments in an even-tempered manner
· Ability to memorize, recite, and promote a variety of menu items and beverages
· Knowledge of appropriate table settings, service ware, and menu items
$18k-25k yearly est. 23d ago
Breakfast Server
Summit Hospitality Incorporated 3.4
Server job at summithospitality
Job DescriptionDescription:
We are seeking a dedicated and friendly Breakfast Attendant to join our team. This role is essential in providing an exceptional dining experience for our guests during breakfast hours. The ideal candidate will have a passion for guest services and a commitment to maintaining high standards of food quality and cleanliness.
Duties
Prepare and set up the breakfast area, ensuring all food items are fresh and well-presented.
Serve breakfast items, including coffee, pastries, fruits, and hot dishes, while maintaining a welcoming atmosphere.
Assist guests with any inquiries or special requests, providing excellent customer service at all times.
Handle cash transactions accurately and efficiently, ensuring proper cash handling procedures are followed.
Buss tables promptly after guests finish their meals to maintain cleanliness in the dining area.
Monitor food inventory levels and assist with restocking supplies as needed.
Maintain cleanliness and organization in the kitchen and dining areas, adhering to health and safety standards.
Collaborate with kitchen staff to ensure timely delivery of food items and assist with any necessary food preparation tasks.
Experience
Previous experience in guest services or food service is preferred but not required.
Strong phone etiquette skills for handling guest inquiries over the phone.
Familiarity with cash handling procedures is beneficial.
Experience with kitchen operations, including meat cutting or coffee preparation, is a plus.
Ability to work effectively in a fast-paced environment while maintaining attention to detail.
A positive attitude and willingness to help others are essential for success in this role.
Benefits:
Fulltime Employees
Personal time after 90-days
Insurance benefits after 90-days
Vacation time - after 1 year of employment
Join us as a Breakfast Attendant and be part of a team that values exceptional service and creates memorable experiences for our guests every morning!
Job Types: Full-time, Part-time
Benefits:
Health insurance
Paid time off
Work Location: In person
Requirements:
$18k-25k yearly est. 4d ago
Host/Hostess
Daly Seven 4.1
Huntersville, NC jobs
Summary: The Host/Hostess is responsible for maintaining a clean and inviting complimentary breakfast atmosphere for our hotel guests. The host/hostess must take personal ownership for preparing and serving the complimentary breakfast. The host/hostess must have a sense of personal responsibility and ownership for the hotel, the guests, and the overall quality of service delivered by every area of the hotel.
Job Duties:
Arrive to work on time and give advance notice when absence is anticipated. Wear proper uniform and always have on your name tag.
Treat guest properly with respect and turn in all lost and found items. Be honest with hotel employees and guests
Make yourself available to employees and guests at all times. Relate to employees and guests in a respectful manner. Communicate with sensitivity and tact. Convey interest and concern for guest's needs or complaints. Put yourself in the other person's place.
Respond promptly to employee or guest's inquiries or complaints. Demonstrate a commitment to servicing the guest. Make sure all is reported to Manager.
Take the initiative to speak to a guest before they speak to you. Acknowledge guests with eye contact and a greeting. Offer assistance to guests. Always try to be one step ahead of them in meeting their needs.
Keep all storage areas neat and clean. Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards.
Write down maintenance or security problems to ensure they are not overlooked.
Prepare all food and beverages. Keep all supplies, breakfast food and drinking products stocked and fresh. Take inventory of food, beverage and supplies. Inform management of your supply needs. Stock and restock all food, beverage, and supplies and be able to operate the service equipment.
Help other employees when needed. Refer guest requests or concerns to appropriate department. Report pertinent information to the next shift orally and in log books. Respond to guest issues received by other employees. Continue and maintain a working relationship with other employees.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries which occur on the premises. An Incident Report (for guests) or Accident Report (for employee) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights.
Understand the relationship of complimentary service to guest satisfaction and other areas of the hotel. Pour coffee and juice when refills are needed. Provide accurate information and directions to guests.
Perform all duties assigned by manager. The host/hostess may be called upon to help in short-staffed areas. He/she must undergo all the screening questions before performing those job descriptions.