Patient Coordinator
Patient coordinator job at Summit Orthopedics
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis.â¯Be part of a patient-first environment that lives into our values of:⯠Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.â¯
Under direct supervision of the Practice Development Manager, the Patient Coordinator will be responsible for managing the clinical support coordination of the patient's care. Primary responsibility for scheduling follow up appointments, surgery coordination and scheduling, communication across care teams and other Summit departments. Provides other non-clinical activities, in support of patient care, as directed by the physician and/or other provider/clinician.
This is a part-time, 0.5 FTE Patient Coordinator position, providing primary support for a non-operative spine physician team. Primary location for this position will be based at our Vadnais Heights Campus with flexibility to float to other locations as needed (Eagan). This position may also involve coverage at Summit outreach sites, as applicable.
Schedule (subject to change based on clinic and/or team needs):
Weeks 1/3/5: Mon, Tues, Thurs.
Weeks 2/4: Tues, Thurs.
Typical job duties include can include the following:
Responsible for answering and responding to patient phone calls, manage team voicemail and email, and appropriately triage patient phone calls, on a daily basis and as appropriate.
Manage one or more Physician's daily schedules, clinic and surgery schedules. Responsible for scheduling and logistics for urgent need patients.
Responsible to support coordination of patient care between team members, other service line teams and/or other Summit departments.
Communicate information from Physicians and other care providers to patients and other staff, in support of patient care.
Maintain and complete worklist, in coordination with other identified care team members. Accurately enter physician's orders in to electronic medical record.
At direction of physician or other care providers, may complete standard (non-complex) patient forms such as FMLA, Short Term Disability, Workers Compensation, and other designated requests. As directed, provide patients with information packet and/or documents in accordance with physician protocols.
Acts as immediate back-up to other teams, including within own service line or to other service line teams, as assigned. Assist with voicemail, email and task lists as needed.
May be responsible for rooming of patients and initiating visit for physician and other providers/clinicians, as directed.
Performs other duties as assigned
Summit's hiring range for this position is $21.19 to $26.49 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.â¯
S
ummit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.â¯
Hospice Intake Coordinator
Golden Valley, MN jobs
Job Title: Hospice Intake Coordinator - Email to Apply! Compensation: $24-$28 per hour Schedule: Full-Time | Occasional Weekends
Successful applicants will email Elena Ehrlich at ************************ with a summary of their hospice, oncology, or palliative care experience and why they are excited to support patients and families during some of life's most meaningful moments.
Are you a compassionate, detail-driven professional with experience in hospice, palliative care, oncology, or end-of-life services? This is your opportunity to join a mission-driven home care organization where your work directly impacts patients, families, and clinicians during critical transitions of care.
About Home Health Care, Inc.
Home Health Care, Inc. is a locally owned, Medicare-certified agency with over 30 years of service across 21 Minnesota counties. We provide skilled nursing, therapy, hospice, personal care, and home health aide services-all with the mission of bringing exceptional care wherever our clients call home.
Why You'll Love This Role
Work closely with a supportive, highly experienced clinical team
Competitive hourly pay and full benefits package
Make a profound difference for patients and families navigating serious illness
Be part of a growing, compassionate, mission-centered organization
Opportunity to support hospice and palliative clients with dignity, clarity, and care
Position Summary
As the Hospice & Palliative Intake Coordinator, you will be the first point of connection for families seeking comfort-focused care. You will guide them through the admission process, ensure accurate documentation, and coordinate care teams to begin services quickly and seamlessly. Your work will help patients receive the right compassionate support-right when they need it most.
Key Responsibilities
Review, screen, and prioritize referrals for hospice, palliative, and home health appropriateness
Communicate with referral sources to collect clinical documentation and verify eligibility
Conduct empathetic intake calls with patients, caregivers, and families
Verify payer authorization, coverage, and hospice benefit requirements
Enter accurate and timely data into the EMR
Coordinate care team assignments and scheduling based on urgency, frequency, and clinical needs
Provide supportive follow-up to ensure a smooth transition into services
Qualifications
Required: Experience in hospice, palliative care, or oncology intake or admissions
Strong understanding of end-of-life philosophy, hospice criteria, and medical terminology
Healthcare office experience preferred
Exceptional written and verbal communication skills
EMR proficiency and strong computer skills
Ability to multitask with empathy, professionalism, and accuracy
A positive, team-focused mindset with excellent time management
Join Our Team
If you are passionate about helping families navigate end-of-life and supportive care services-and you bring experience in hospice, oncology, or palliative care-we would love to meet you. Apply today and play a vital role in ensuring compassionate, timely care for those who need it most.
Email Elena Ehrlich to get started.
Medical Biller (Home Infusion)
Torrance, CA jobs
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
JOB DESCRIPTION: BILLER
Description of Responsibilities
Coordinates and performs business office activities involved with collecting payments for Premier Infusion Care products and follows established procedures for billing.
Reporting Relationship
Billing Manager
Scope of Supervision
None
Responsibilities include the following:
1. Performs all aspects of billing for commercial insurance companies/ health plans, medical groups, hospitals, hospice facilities, NCPDP, and/or MSO's
2. Bills Medicare for PR-96/204 (denials) required for secondary billing submissions.
3. Follows up on EOB's (explanation of benefits) which includes:
- Medicare denials
- Billing secondary insurance after Medicare's has denied claims.
4. Calling insurance companies for explanation of denials if questionable.
5. Making corrections on deny claims and re-bills insurance companies.
6. Checks EOB's with contracted fee schedule for accuracy or adjustments as needed.
7. Patient calls for benefit, invoicing, and explanations as needed.
8. Resolves electronic (Office Ally, Novologix, or Emdeon clearing house) report matters.
Minimum Qualifications:
Effective interpersonal, time management and organizational skills.
Office experience preferred.
Computer skills that include word processing, and efficient use of the internet and e-mail.
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
Must be detail oriented
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
At least 1 -2 years of medical or pharmaceutical billing experience or related A/R
Knowledge of insurance verification procedures.
Proficiency in 10-key preferred.
Prior experience in a pharmacy or home health company is of benefit.
Prior experience in a consumer related business is also of benefit.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Work Location: In person
Part Time Dental Receptionist / Front Desk - Concord, CA 94518
Concord, CA jobs
Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc.
Part Time Available!
3 Days A Week!
Open: Mon - Fri: 8:30am - 5pm
No Weekends.
Compensation: $25 - $30 per hour + Benefits!
Requirements:
Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office.
We prefer candidates that have previous experience with Dentrix software but it is not required.
Apply with a copy of your resume or CV for more info.
CA-6066-C
Part Time Dental Receptionist / Front Desk - Albany, CA 94706
Albany, CA jobs
Title: Part Time Dental Receptionist / Front Desk Part Time Dental Receptionist / Front Desk Position We are a Private Dental Office. Our office treats Adult patients. We are looking for an experienced Part Time Dental Receptionist / Front Desk person to schedule patients, billing, handle insurance payments, referrals, etc.
Part Time Available!
3 Days A Week!
Open: Mon - Fri: 8:30am - 5pm
No Weekends.
Compensation: $25 - $30 per hour + Benefits!
Requirements:
Must have at least 1 year of experience working as a Front Desk Receptionist in a Dental Office.
We prefer candidates that have previous experience with Dentrix software but it is not required.
Apply with a copy of your resume or CV for more info.
CA-6066-A
Insurance Coordinator
Torrance, CA jobs
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
JOB DESCRIPTION:
Description of Responsibilities
The Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter.
Reporting Relationship
Insurance Manager
Responsibilities include the following:
Responsible for insurance verification and/or authorization on patients.
Responsible for audit of information from the Intake Referral Form and patient information received from the referral source entered into the computer system correctly. This includes but is not limited to: demographics, insurance, physician, nursing agency, diagnosis, height, weight, and allergies (when information is available and as applicable).
Re-verification of verification and/or authorization and demographics on all patients.
Participate in surveys conducted by authorized inspection agencies.
Participate in in-service education programs provided by the pharmacy.
Report any misconduct, suspicious or unethical activities to the Compliance Officer.
Perform other duties as assigned by supervisor.
Minimum Qualifications:
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.)
Prior experience in a pharmacy or home health company is preferred.
Prior dental or home infusion experience a plus
Prior experience in a consumer related business is preferred
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & HealthCare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & HealthCare Services will provide reasonable accommodations for qualified individuals with disabilities.
Patient Scheduling Representative - Preventive Cardiology
Madison, WI jobs
Work Schedule: 100% FTE, 40 Hours per week. Shifts scheduled Monday-Friday between the hours of 8:00 am - 4:30 pm. Hours may vary based upon operational needs of the clinic.
Pay: Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin!
We are seeking a Patient Scheduling Representative to:
• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - Six (6) months of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health East Madison Hospital - is UW Health's newest hospital and one of the most advanced hospitals and wellness centers in the country. Here, health care is seen as a holistic endeavor where our mission is to not only diagnose and treat you when you're sick, but also to partner with you in health and wellness.
Job DescriptionUW Hospital and Clinics benefits
Auto-ApplyPatient Scheduling Representative - Ambulatory Lab
Madison, WI jobs
Work Schedule: 100% FTE, 40 Hours per week. Alternating shifts scheduled Monday-Friday between the hours of 8:00 am - 4:30 pm and 8:45 am - 5:15 pm. Hours may vary based upon operational needs of the clinic.
Pay: Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin!
We are seeking a Patient Scheduling Representative to:
• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - Six (6) months of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.
Job Description
UW Hospital and Clinics benefits
Auto-ApplyPatient Rep Collector Full Time Days
Los Angeles, CA jobs
CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924.
Join our Global Network and be a CHA Global Ambassador
CHA HPMC is also a part of the world-renown CHA Health System (CHS). CHS has CHA University which consists of 14 education institutions including medical school, nursing school and pharmacy. CHA global network operates 81 hospitals and specialty clinics, 30 research and 31 bio/pharmaceutical/healthcare companies with 14,000 employees in seven countries.
Our New Facility is seeking for Top Talents
The best women's hospital in Los Angeles is looking for current RN candidates to staff Operating Room, Emergency Department, Labor & Delivery and Mother-Baby care units to be housed in our expanding new patient tower facility scheduled to open next year. Come be a part of this dedicated and caring team right in the heart of Hollywood.
Position Summary:
To call insurance companies, payers, and/or patients for payment on unpaid claims. To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delay.
Minimum Education:
High School Diploma.
Preferred Education:
N/A
Minimum Work Experience and Qualifications:
Three (3) years of collection experience in a hospital setting or five (5) years of relevant hospital experience.
Medical terminology, knowledge of payer requirements and programs which the patient may be eligible.
Excellent communication skills.
Ability to communicate effectively verbally and in writing.
Must be able to work in a union environment.
Preferred Work Experience and Qualifications:
N/A
Required Licensure, Certification, Registration or Designation:
Current Los Angeles County Fire Card required (within 30 days of employment).
Shift: Days
Hours: 8
Shift Hours: 8:00am - 4:30pm
Weekly Hours: 40
Type: Full-Time
FTE: 1.0
Auto-ApplyPatient Scheduling Specialist - Appointment Call Center
Madison, WI jobs
Work Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department.
Pay:
UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service!
We are seeking Patient Scheduling Specialists to:
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - One (1) year of previous experience working in an office or customer service environment.
Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting.
Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
Job Description UW Hospital and Clinics benefits
Auto-ApplyScheduling Specialist
Alexandria, MN jobs
RAYUS now offers DailyPay! Work today, get paid today!
is $18.00-$22.31 based on direct and relevant experience.
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working Monday-Friday 8:45am-5:15pm, with rotating shifts every 9th weekend and 1 holiday every 2 years.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Patient Experience Representative
Saint Paul, MN jobs
Our Patient Experience Representatives are the first and last person our patients come in contact with and are responsible for each patient's experience while they are with us in the clinic. You will ensure the patient gets checked in and has the paperwork required for their visit and update the patient's information to ensure accuracy. You will verify the patient's insurance information and update in a timely manner if necessary. You will work with in a team of Patient Experience Representatives to ensure our patients receive excellent customer service and the care they deserve.
JOB RESPONSIBILITIES:
Greets patients and others in person
Check patients in EMR and verify insurance and personal profile information
Confirm and update demographic information
Responsible for taking co-pays, sliding fee payments, etc. and provide receipts to patients.
Post co-pays to the system daily as directed
Print billing tickets & visit labels
Answer incoming calls
Schedules appointment
Demonstrates good communication skills/both written & verbal
Maintain orderly appearance of reception and front desk areas
Performs clerical duties as assigned by Front Desk Manager or Front Desk Lead
Attends meetings as required
Ensure all patient records are current and updated in a timely manner
Adhere to all HIPPA compliance standards
Coordinate translators for patients
Tasks and relays information to the appropriate people
Escalate issues to management
Sets up patients for the Sliding Fee
Sets up patients with a payment plan
Responds to patient billing questions
Directs patients to MNSure navigator when applicable
Intakes new patients
Train new staff on processes as instructed
All other duties, assignments and projects as assigned
KNOWLEDGE, SKILLS and ABILITIES:
BI-LINGUAL SPANISH SPEAKING PREFERRED
Familiar with Medical Terminology.
Confidentiality in accordance with HIPAA guidelines and regulations.
Medical billing and/or collection experience beneficial
Strong attention to detail, flexible and adaptable with strong collaboration and teamwork skills
Computer Skills: Proficiency in Microsoft Office Word, Excel, PowerPoint, and Outlook required.
QUALIFICATIONS:
High School Graduate or equivalent
Advanced degree a plus
3+ years in Patient Registration or equal applicable field experience.
Medical Terminology, Medical Billing, or related certificate preferred.
Ability to work with people of diverse backgrounds and cultures
Ability to demonstrate effective, culturally sensitive communication skills and effectively communicate verbally and in writing with a variety of people
Auto-ApplyPatient Experience Representative
Saint Paul, MN jobs
Our Patient Experience Representatives are the first and last person our patients come in contact with and are responsible for each patient's experience while they are with us in the clinic. You will ensure the patient gets checked in and has the paperwork required for their visit and update the patient's information to ensure accuracy. You will verify the patient's insurance information and update in a timely manner if necessary. You will work with in a team of Patient Experience Representatives to ensure our patients receive excellent customer service and the care they deserve.
JOB RESPONSIBILITIES:
* Greets patients and others in person
* Check patients in EMR and verify insurance and personal profile information
* Confirm and update demographic information
* Responsible for taking co-pays, sliding fee payments, etc. and provide receipts to patients.
* Post co-pays to the system daily as directed
* Print billing tickets & visit labels
* Answer incoming calls
* Schedules appointment
* Demonstrates good communication skills/both written & verbal
* Maintain orderly appearance of reception and front desk areas
* Performs clerical duties as assigned by Front Desk Manager or Front Desk Lead
* Attends meetings as required
* Ensure all patient records are current and updated in a timely manner
* Adhere to all HIPPA compliance standards
* Coordinate translators for patients
* Tasks and relays information to the appropriate people
* Escalate issues to management
* Sets up patients for the Sliding Fee
* Sets up patients with a payment plan
* Responds to patient billing questions
* Directs patients to MNSure navigator when applicable
* Intakes new patients
* Train new staff on processes as instructed
* All other duties, assignments and projects as assigned
KNOWLEDGE, SKILLS and ABILITIES:
BI-LINGUAL SPANISH SPEAKING PREFERRED
* Familiar with Medical Terminology.
* Confidentiality in accordance with HIPAA guidelines and regulations.
* Medical billing and/or collection experience beneficial
* Strong attention to detail, flexible and adaptable with strong collaboration and teamwork skills
* Computer Skills: Proficiency in Microsoft Office Word, Excel, PowerPoint, and Outlook required.
QUALIFICATIONS:
* High School Graduate or equivalent
* Advanced degree a plus
* 3+ years in Patient Registration or equal applicable field experience.
* Medical Terminology, Medical Billing, or related certificate preferred.
* Ability to work with people of diverse backgrounds and cultures
* Ability to demonstrate effective, culturally sensitive communication skills and effectively communicate verbally and in writing with a variety of people
Scheduling Specialist
Milwaukee, WI jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes 3-4 weekends per year (day shift).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Scheduling Specialist Float
Milwaukee, WI jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Float Scheduling Specialist to join our team. As a Float Scheduling Specialist, you are responsible for providing services to patients and referring professionals by answering phones, managing faxes, and scheduling appointments. This is a full-time position Monday-Friday working all shifts between the hours of 6:30am-10:30pm and traveling to seven centers in our Milwaukee market. Includes 3-4 weekend shifts per year Saturday and/or Sunday from 7:30am - 4:00pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Scheduling Specialist
Milwaukee, WI jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part-time position working every other weekend, Saturday and Sunday from 9:00am-5:30pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Scheduling Specialist - Ophthalmology - Torrey Pines
San Diego, CA jobs
Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record.
This is a non-benefitted Casual/Per-Diem position with a varied day shift, located at our Scripps Clinic in Torrey Pines. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
* Nearly a quarter of our employees have been with Scripps Health for over 10 years.
* Scripps is a Great Place to Work Certified company for 2025.
* Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
* Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
* We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
* Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Join a caring team supporting Scripps Clinic - Torrey Pines as a Scheduling Specialist in the Ophthalmology department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following:
* Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions.
* Responding to customer billing and payment inquires as needed.
* Mentoring and training staff on departmental procedures.
* Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors.
* Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
* Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns.
Required Qualifications:
* Must possess excellent mathematical skills and ability to handle monies.
* Excellent communication and customer service skills.
* Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines.
* Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.
Preferred Qualifications:
* 2 or more years of experience in a customer service or healthcare/medical office environment.
* Previous scheduling experience.
* Experience with Epic.
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $27.24-$35.88/hour
Scheduling Specialist - OB/GYN - Oceanside
Oceanside, CA jobs
Scripps Coastal Medical Center makes it easy and convenient for our community to receive exceptional health care in San Diego. Our primary care physicians and their teams provide annual exams, preventive health screenings, wellness information and diagnostic services for you and your family.
With offices throughout San Diego County, our doctors specialize in family medicine, internal medicine, pediatrics, and obstetrics and gynecology. Some locations also provide rheumatology and orthopedics care. When further specialty care is needed, you have access to an extensive network of medical experts throughout the region. Scripps also provides health education resources, including weight management programs, nutrition and fitness classes, and programs for chronic conditions, such as diabetes.
This is a Full Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM schedule, located at our Scripps 78/Jefferson clinic in Oceanside. Once training is complete, this position has a hybrid work schedule, with some days at home and some in-office. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
* Nearly a quarter of our employees have been with Scripps Health for over 10 years.
* Scripps is a Great Place to Work Certified company for 2025.
* Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
* Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
* We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
* Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Join a caring team supporting Scripps 78/Jefferson Clinic as a Scheduling Specialist in the OB/GYN department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following:
* Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions.
* Responding to customer billing and payment inquires as needed.
* Mentoring and training staff on departmental procedures.
* Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors.
* Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
* Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns.
Required Qualifications:
* Must possess excellent mathematical skills and ability to handle monies.
* Excellent communication and customer service skills.
* Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines.
* Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.
Preferred Qualifications:
* 2 or more years of experience in a customer service or healthcare/medical office environment.
* Previous scheduling experience.
* Experience with Epic.
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $27.24-$35.88/hour
Bilingual Scheduling Specialist
Salinas, CA jobs
Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers.
At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview
As a Bilingual Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments.
Responsibilities
In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service
Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location.
Minimum goal achievement based on monthly review of various metrics and expected requirements.
Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients.
Focused and open to learning new skills to take on various roles based on business need
Qualifications
High School diploma or equivalent
Ability to navigate custom computer software and internal systems - NextGen experience a plus!
Experience in Medical Office including Insurance Knowledge highly desirable
Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
Excellent verbal and written communication skills; with the ability to show empathy and active listening skills
Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism
Bilingual in Spanish is required
Benefits & Perks
Your health, happiness and your future matters! At Vantage Eye Center, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!
Auto-ApplyPatient Financial Services Coordinator
Patient coordinator job at Summit Orthopedics
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Patient Financial Services Coordinator (PFSC) is responsible for verifying patients' eligibility and benefits, obtaining authorization and /or referrals for patient encounters/procedures from their insurance company or referring provider; gathering current out-of-pocket and deductible information, securing patient responsibility prior to services and managing charity care and/or discount requests.
This is a full time role based at our Corporate Office in Woodbury, MN. Monday - Friday schedule of 8:00 AM to 4:30 PM. Required training is in office with the ability to work from home once fully trained.
This role will follow-up with the intent of collecting all delinquent unpaid insurance and patient account balances.
Primary job duties for the Patient Financial Services Coordinator:
* Create payment arrangements for uninsured patients and patients on high-deductible plans for all physician visits prior to services.
* Verify by phone, web, or in writing the prior authorization expectations as well as eligibility of the patients' insurance for the following medical encounters/procedures
* MRIs-using decision tools and phone/internet when necessary
* Work Comp, Auto, Med Legal and any other required referral clinic visits
* Professional Fee for surgical procedures as well as facility fee for procedures performed at Summit locations
* Obtain and enter pre-certification and/or prior authorization numbers into the registration fields and scan in Practice Management/EHR software.
* Review and correct discrepancies in registration and insurance information and update in the Practice Management Software at time of authorization.
* Assist patient with medical assistance and charity care applications, counsel patients on options such as care credit.
* Maintain current knowledge regarding third-party and first-party payment procedures and regulations as well as preferred provider agreements.
* Communicate professionally with patient, family members, co-workers and physicians.
Summit's hiring range for this position is $20.23 to $25.29 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.