Operations Associate jobs at Superpedestrian - 72 jobs
Sales Operations Associate (Hybrid)
Wellist 3.8
Boston, MA jobs
Boston, MA (preferred) | U.S.-based only
Sales OperationsAssociate
At Wellist, we're helping employers deliver the right resources at the right time-so employees feel supported through every life moment, and HR leaders can maximize the value of their investments.
As our Sales OperationsAssociate, you will be an owner inside Wellist's growth engine. This is not a passive support role. You will take full accountability for making sure critical meetings happen, CRM data is pristine and current, and executive growth initiatives move forward without friction.
You'll work directly with the CEO, Commercial Advisors, and Chief of Staff as your primary partners, operating with urgency, precision, and an unwavering commitment to follow-through. If you're someone who runs through walls to get the meeting scheduled, anticipates what executives need before they ask, and takes pride in flawless execution, this role was built for you.
What You'll Own Executive Scheduling & Growth Operations
Own end-to-end scheduling for high-stakes internal and external meetings-persistently and creatively working through blockers to secure time with senior executives.
Proactively manage complex calendars for the CEO and Commercial Advisors, ensuring priorities are protected and outcomes are clear.
Anticipate conflicts and take initiative to resolve them before they become issues.
CRM Ownership & Growth Enablement
Maintain absolute accuracy and completeness of all growth-related activity in our CRM-no gaps, no stale data.
Ensure every meeting, decision, and next step is documented and actionable.
Actively track follow-ups and deadlines, holding yourself and others accountable to execution.
Executive Events & Experiences
Own the operational execution of senior-level executive experiences, including:
In-person CHRO salons and working sessions
Intimate dinners with HR and healthcare leaders
Virtual lunch-and-learns and roundtables
Manage logistics, guest communications, prep materials, and post-event follow-up to deliver a seamless, white-glove experience.
Outreach & Meeting Execution
Conduct persistent, professional phone and email outreach to HR executive offices.
Take accountability for securing, confirming, and protecting meetings-seeing outreach through to completion.
Reporting & Executive Support
Deliver timely reporting and operational updates to the CEO and Commercial Advisors.
Serve as a trusted extension of senior leaders by preparing materials, proofreading communications, and ensuring executives are always well-prepared.
What Success Looks Like
Within 30 days: You are scheduling sales and growth meetings in partnership with the Chief of Staff, fully unlocked to manage the CRM, and drafting meeting follow-ups for select sales meetings.
Within 60 days: You are the owner of all day-to-day CRM management and updates, drafting and managing follow-ups for all sales meetings, and operating a clear, reliable process to ensure every follow-up is completed on time and as promised.
By 90 days: You have implemented scalable processes for CRM management, continue executing all 30- and 60-day responsibilities with precision, and proactively prompt next steps and future follow-ups for all accounts across the sales pipeline by recommending next steps to maintain momentum.
What You Bring
2-5 years of experience in growth operations, executive support, sales operations, or high-ownership administrative roles.
A demonstrated track record of taking ownership and driving outcomes in fast-paced environments.
Exceptional organizational skills and extreme attention to detail.
Comfort working directly with senior executives and external leaders.
Strong written and verbal communication skills with a polished, professional tone.
Persistence, grit, and resourcefulness-you don't wait to be told what to do.
Why Work Here
A meaningful mission - Join a team building the support system we all want for our loved ones.
Outstanding benefits - Excellent medical, dental, and life insurance; generous PTO and 401(k) contribution.
Opportunity to grow - Play a critical role in Wellist's sales engine by owning the systems, processes, and execution that directly support revenue growth.
Award-winning culture - Recognized by Fast Company, MassTLC, Rock Health, and more.
$68k-114k yearly est. Auto-Apply 2d ago
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Senior Netsuite Billing Operations Associate
Rockbot 4.2
Remote
As the newest member of the Team at Rockbot, you will have the opportunity to provide high-level, white-glove billing and account support to our ever-growing customer base. We are looking for someone who is a highly motivated self-starter and will contribute a solid background in providing high-level billing and account support in a fast-paced, ever-changing environment.
Our perfect team member is passionate about working closely with customers to offer solutions to their billing and account-level questions. You're an expert in problem-solving, finding efficient ways to work through complex customer inquiries, and communicating with customers via written and verbal channels. You're incredibly organized and have strong time management skills. It's critical that you're skilled in using technology and quickly learning new tools.
The Rockbot team is committed to creating uniquely qualified brand opportunities by changing the way content is experienced in businesses of every size and shape. We are technologists, music lovers, and content creators all focused on producing the most amazing customer experience possible - and we're having a great time doing it! If this sounds compelling, let's talk.
You will:
Manage Billing Deliverables, Metrics, and KPIs
Process a high volume billing for all Types (Autopay, Net Terms, Purchase Order, etc.) according to GAAP principles
Manage Enterprise Billing process and identify areas improvements
Process Billing for incoming orders in both our internal database as well as our subscription management platform (Netsuite).
Process Billing and account change requests.
Reconcile Billing Accounts Receivable and Payments for all customers
Partner with internal stakeholders for any Deal Desk and non-standard billing requirements
Support incoming customer emails, calls, and chats regarding billing issues and account change requests.
Systems owner for all billing systems (i.e. Netsuite, Avalara, Zendesk, etc.)
Design solutions for Customer Billing Requirements in Billing Systems
Generate customer invoices according to specific customer requests and deliver them electronically.
Manage Accounts Receivable outreach to improve the collections process and reduce time to collect.
Deliver Billing on time for SaaS and One-Time billing activities
You have:
4+ years experience in a technical or software-based billing-related support position (email, phone, chat or live).
Experience with ERPs - Netsuite is preferred
Extreme attention to detail and strong computational skills.
Excellent written and verbal communication skills.
Ability to collaborate in a team environment, as well as work as an independent contributor.
Must be able to prioritize work and manage time effectively; you thrive in a fast-paced, sometimes ambiguous environment.
You are a self-motivated problem solver, with a can-do attitude.
Experience with high volume SaaS billings is a plus
Experience with Netsuite, Avalara, ZenDesk and G Suite is a plus
About Rockbot:
Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable.
From independent local businesses to large national brands - across nearly every industry, including restaurants, bars, retailers, and more, Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit ****************
Compensation:
Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
The compensation band for this role is $90-110K base, plus variable, equity, and benefits for all team members. In addition to base salary, this role will be eligible for a variable commission based on KPIs and goals.
Our Values:
Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better.
Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships.
Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The “Why” and “How” always matters.
Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions.
Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges.
Integrity: We say what we mean, and do what we say, simply, clearly, honestly.
Rockbot is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team - which includes individuals with different backgrounds, abilities, identities and experiences
$90k-110k yearly Auto-Apply 5d ago
Associate, Strategy & Operations
Filevine 4.3
Remote
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our MissionFilevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
About the Role We are seeking a motivated operationsassociate with experience in the tech industry to help optimize our gig economy model for digital reporters. This role focuses on capacity planning, onboarding systems, and creating streamlined processes that ensure a smooth experience for our digital reporters. Your primary goal will be to help DBF deliver top-tier quality for our clients while improving the operational framework that supports the digital reporter workforce.
You will have the opportunity to experiment, A/B test, and take ownership of initiatives from concept to implementation, driving improvements that support both our rapid growth and retention strategies. If you're passionate about operational efficiency and making an impact in a fast-paced gig marketplace, this role is for you!Responsibilities
Capacity Planning: Model and forecast capacity to ensure our digital reporter workforce is well-prepared to meet growing client demand. Create flexible, scalable processes that enable quick adaptation to business needs.
Onboarding Operations: Own the end-to-end operations of of digital reporting onboarding funnel, ensuring engagement during the process, quality throughout, and guided 1:1 support as needed.
Process Improvement: Create and A/B test operational guidelines to enhance digital reporter experience and performance. Continuously refine processes to meet evolving business needs.
Retention Strategy: Develop and implement strategies to ensure high retention and reduce churn among digital reporters. Address issues proactively, gather and act on feedback, and maintain a culture that supports long-term commitment and satisfaction.
Collaboration and Communication: Work closely with internal teams, including product and engineering, to troubleshoot and suggest improvements.
Regional Expansion Strategy: Support the expansion of the digital reporter network into new regions by developing and executing strategic plans to ensure workforce readiness in these markets.
Qualifications
2-5 years of operations experience, preferably within the tech or gig economy sector.
Proven track record of developing scalable systems and processes in fast-growth environments.
Skill in leveraging data and analytics to drive informed decision-making and optimize outcomes.
Strong ability to think strategically and understand broader business contexts.
Creative problem solver who's not afraid of changes and starting new initiatives Outstanding communication and relationship-building skills.
Nice to have: Data analysis with SQL or similar, experience working with Independent Contractors and/or gig workers
Compensation Information: $80,000 - $105,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual's location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine's total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Centrally located open office building in Sugar House (onsite employees)- Top-of-the-line company swag
Privacy Policy NoticeFilevine will handle your personal information according to what's outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will
only
come from representatives with email addresses using "filevine.com". Other addresses reaching out are
not affiliated
with Filevine and should not be responded to.
B-Stock Solutions is searching for a Revenue OperationsAssociate with a strong focus on analytics, insights, and strategy to support our Sales and Account Management organizations. This role reports directly to the Director of Revenue Operations and will play a critical part in turning data into insights, surfacing opportunities for growth, and ensuring GTM teams are operating with clarity, efficiency, and focus. You'll combine technical expertise with strategic thinking to help guide planning, decision-making, and execution across the revenue engine.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Analytics & Insights: Own reporting and analysis of all GTM metrics. Build dashboards and models to provide clear visibility into pipeline health, funnel conversion, and sales productivity. Deliver insights that shape strategy and drive performance improvements.
Strategic Planning: Translate strategic initiatives into measurable goals and forecasts. Partner with Sales and Account Management leaders to align targets, territory design, capacity planning, and incentive structures with company objectives.
Process & Efficiency: Lead process improvement initiatives to maximize GTM effectiveness. Establish and monitor Salesforce standards of operation and usage to ensure accurate, consistent data that enables better analysis and decision-making.
Cross-Functional Alignment: Collaborate with Marketing to evaluate lead generation programs, lead scoring, and account-based strategies. Support alignment across GTM teams by driving regular operational reviews and identifying areas of opportunity.
Reporting Tech Stack Management: Manage Salesforce.com and other GTM tools (Outreach, ZoomInfo, LeanData, Marketo, etc.), ensuring they are optimized for insight generation and operational efficiency. Provide training and ensure adoption of best practices.
Knowledge Sharing & Enablement: Onboard and train new GTM team members on tools, processes, and reporting standards. Build a culture where data and insights drive decisions at every level.
Operational Support: Oversee contract management and other operational tasks that enable GTM teams to focus on selling and customer success.
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
3+ years of professional experience
2+ years in Revenue Operations, Sales Ops, BizOps, FP&A, within enterprise SaaS/Tech, B2B environments, with 2+ years hands-on Salesforce expertise (dashboards, reports, workflows, data hygiene) or 3+ years in Management Consulting, Investment Banking (or related) roles
2+ years of experience with GTM tools such as Outreach, ZoomInfo, LeanData, Marketo, etc.
Strong analytical skills; proven ability to turn complex datasets into insights, models (e.g., territory optimization, incentive design, funnel analysis), and actionable recommendations.
Skilled at translating business needs into technical and analytical solutions; strong facilitation and requirements-gathering abilities.
Demonstrated business acumen with a deep understanding of SaaS revenue models, GTM motions, and value drivers.
Proven stakeholder management and influence skills; able to align competing priorities, drive consensus, and present recommendations backed by data.
Thrives in dynamic environments; highly organized with the ability to manage and prioritize multiple projects.
Confident in forming and articulating independent opinions; operates as a strategic partner rather than an order-taker.
PREFERRED QUALIFICATIONS
Salesforce Administrator Certification; Advanced Certified is a plus.
The pay rate for this role will range between $90,000 to $100,000, per annum. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity.
EMPLOYEE BENEFITS
Competitive compensation packages including bonus and options
Medical, dental, and vision benefits
Matching 401(K)
Paid time off
Telecommuting and remote-work options
Support for continuing education
Team off-sites, social events, annual company events, and frequent extracurricular activities
Unlimited snacks and drinks (in office)
THE COMPANY
B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses.
While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory.
We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time.
Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.
For more information, visit bstock.com/careers/
OUR VALUES
Make Each Dollar Count
Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.
Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves).
Do The Hard Things Today That Will Pay Off Tomorrow
We're willing to sacrifice and endure, fail and adapt to reach our long-term goals.
Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed.
Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.
No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.
Work Authorization required.
$90k-100k yearly Auto-Apply 60d+ ago
Operations Associate
Nulo Pet Food 4.1
Austin, TX jobs
Description NULO IS:We are the fastest-growing U.S. pet food specialty brand (named “Top 25 Most Innovative Consumer Brands” by Forbes Magazine), offering industry-leading dog and cat food products with a world-class sales team, in a multi-billion dollar industry that's ripe for innovation and change. Imagine inspiring pet parents to think differently about the experience of feeding their dog and cats, to feed them like the little athletes they are - with foods high in meat protein, low in carbs and infused with viable Probiotics. To learn more visit ************* WHAT YOU'LL DO:
Assist with transactions related to daily operations in ERP system
Perform daily operations - such as sales order processing, purchasing, international and domestic freight logistics, forecasting, troubleshooting, and everything in between
Support warehouse operations - ensure products are packaged and shipping in the most timely and efficient manner possible to meet customers' expectations
Improving our processes through data analysis - you will have a chance to identify, design, and implement new processes to improve any and all functions
Managing our partners - we need world class partners to be a world class organization, and you will actively engage with our partners to ensure that the Nulo machine keeps on operating smoothly
Assist with daily accounting activities as needed
Accurately enter customer and account data from source documents
WHO YOU ARE:
Bachelor's degree with relevant experience within CPG or Pet Consumables industry
High attention to detail, and excellent communication, both verbal and written
Experience with NetSuite (or similar ERP systems) preferred
Strong analytical skills (advanced user in Excel preferred)
A creative, self-starter attitude with a strong desire to be part of an entrepreneurial company
An ability to thrive and work effectively as part of a cross functional, resource lean, high-energy team
A willingness to wear lots of hats
Proven time management skills with the ability to work under deadlines
A love for all things pets, pet retail, and active lifestyle
WHAT YOU GET:
An important role with one of the fastest growing pet specialty brands in the U.S.
An incredibly passionate and driven team surrounding you
Competitive salary
Health Insurance (medical/dental/vision)
Three weeks' vacation
401k plan
20% remote work (Fridays)
Dogs welcome in the office
*No relocation package offered for this position IF THIS IS YOU:
Please submit 2 things to be considered: a cover letter explaining exactly how you fit, along with a copy of your resume
ABOUT NULO: Founded in 2010 and headquartered in Austin, Texas, Nulo is one of the fastest growing pet specialty brands in America. Nulo, which has 130 employees, was named to Forbes' “Top 25 Most Innovative Retail Brands in the U.S.” list and is currently found in over 8 countries around the globe. The company anticipates future growth at ~30% annually and is now the 6th largest cat brand and 10th largest dog brand in the U.S. The company sells through three primary channels: e-commerce, neighborhood pet, and national pet retail. Nulo is widely recognized as an innovative and disruptive brand, with a super-premium market position that has provided a foundation for product innovation across the portfolio. MORE ABOUT NULO: Nulo is proud to be an equal opportunity employer and embraces diversity in our workplace. We prohibit discrimination and harassment for employees and applicants of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$37k-73k yearly est. Auto-Apply 60d+ ago
Clinical Operations Associate (EST)
Healthie 4.1
Remote
About the role
We're hiring a Clinical OperationsAssociate to help us deliver a best-in-class product for innovative healthcare delivery. This is a critical role in serving customers who use our most important clinical solutions. The right person for the job excels at a wide range of operational functions-like a swiss army knife that can answer customer questions or solve support cases or write process documentation.
We won't overburden you with quotas, empty policies, or unnecessary procedures. Doing what's in the best interest of our customers is at the heart of what we do. We'll give you plenty of support to simply do what's right, no questions asked.
Our ideal hire is motivated by healthcare technology and what we're doing as a company, believes in the value of great customer experience, and is eager to contribute to the everyday success of our customers as they deliver care to millions of patients around the country.
About the work
You'll manage the implementation processes, onboarding tasks, and ongoing support for customers who are integrating with our clinical technology partners: from E-Rx, E-labs and ClaimMD enablements, to insurance billing and ordering labs, to troubleshooting errors with prescriptions or lab results, to identity verification and customization options-you'll know all there is to know about Healthie's clinical integrations.
You're first-line technical support for customers who are using our clinical integrations. There's a real sense of urgency tied due to the nature of the work, so you'll need to respond to customers with speed and accuracy throughout the day.
Most of the work happens over email in Help Scout, but you'll also lead calls as needed with customers and/or vendors to identify, escalate, and solve problems. You'll also hop on Zoom to screen share and help troubleshoot a technical or onboarding problem for providers who are getting ramped-up with E-Rx.
You'll work closely with our ClinOps Program Manager to write new processes, policies, and documentation to help educate our team and our customers on all things related to clinical integrations.
Our clinical integrations are a mission-critical part of our product. You'll build strong cross-functional relationships with Product, Engineering, Customer Success, and Marketing to provide valuable product feedback and customer insights. When you notice patterns in customer feedback, you'll advocate internally to improve our product as well as the customer experience.
Details, details
This is a full-time, remote position and U.S. work authorization is required.
This job is Monday-Friday, 9am-5pm EST.
We're seeking fluent English speakers/writers.
The salary range is $85,000-$93,000
Note about holiday support: We provide support coverage on all holidays, and you'll be required to work a few shifts throughout the year. We have a simple and human process for signing up for holiday coverage. And however many hours you work on a holiday, you can take that time off another day.
About you
You've done this kind of work before. We're looking for someone who has 5-8 years of hands-on implementation and customer support experience. It is required that you have worked at a software-as-a-service company. Bonus points if you've worked at a healthcare technology company.
You'd consider yourself a full-spectrum generalist with a strong foundational understanding of things like: single sign-on and 2FA, billing and invoicing, modern browsers and mobile operating systems, help desk portals, email deliverability, reading log files of any kind. Overall, you're more technical than most customer-facing professionals.
You're great at collaborating and communicating with both technical and non-technical teammates, vendors, and customers. You'll be working with healthcare experts, care navigators, physicians, third-party support teams, and executives-you're someone who always finds the right tone.
You are detail-oriented, organized, and great at context-switching. You diligently track product updates, follow up on outstanding items, and proactively communicate status changes to customers. You'd thrive working independently on a small, nimble team that doesn't have a lot of structure.
You aren't afraid to take action and make changes. When you see something that could be improved, whether it's refining a saved reply to better inform a customer or restructuring an entire workflow, you speak up and advocate for change.
You must be an excellent writer. You're someone who can take complex subjects and break them down using clear and simple language. Your writing skills are critical to your success at Healthie.
When you don't know something, you try to figure it out. You use the resources available to you, ask good questions, and embrace the chance to grow and get better. You are a great problem-solver with the ability to understand and resolve issues quickly.
You're well-versed in the tools of the trade. We use Help Scout, Stripe, Sendgrid, Slack, Zoom, GSuite, Mixpanel, and Basecamp to help serve our customers.
This isn't a stepping stone to another team at Healthie. You want to be part of our clinical support team for a while, and you're excited to continue to sharpen your skills in a customer-facing position. You'll have lots of opportunities to grow, learn, and raise your skill set along the way.
How to apply
Please submit a PDF cover letter and introduce yourself. Include:
Tell us who you are and why you want this job at Healthie?
Where are you based and what time zone are you in?
In your cover letter, answer these real-world support scenarios and reply to the customer like you would if you worked on our team:
An existing E-Rx integration customer is requesting that we add a new prescriber to their account. They've sent us this information: Woodward Kaufmann, *********************.
A large enterprise customer has sent over a list of clinic favorites they want added to their E-Rx account and is insisting they be added immediately.
An enterprise customer who wants to enroll in e-labs has signed a EULA for E-labs Direct but has questions about what to do next.
Interview Process
Quick chat with Katie, Director of Talent (15 minutes)
Talk with Kelli, ClinOps Program Manager (30 minutes)
Chat with Justin, VP of Customer Support (30 minutes)
Meet your teammates Bailey and Jessica, ClinOps Associates (30 minutes)
Interview with Tariq, COO and Erica, CEO (20 minutes)
Final session with Justin (30 minutes)
Reference checks
$85k-93k yearly Easy Apply 3d ago
Operations Associate
Solace 4.1
Remote
Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health
About the Role
As the OperationsAssociate at Solace, you are responsible for bringing value to our users by doing whatever Solace needs. You will be expected to take general tasks and simply execute at the highest level.
This is a rare opportunity where you will report to our Head of Operations and work on projects with direct visibility to our Chief Executive Officer.
Who are you? You are a talented operator who consistently delivers the highest quality work on timelines that would be unrealistic for most others. You get a rush from seeing your plans live in the real world. You take pride in your vision, execution and communication skills, and you absorb feedback exceptionally well. You enjoy taking ownership and are stifled by large organizations.
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes.
We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, SignalFire, and other leading investors. Our fully remote U.S. team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way.
Read more in our Wall Street Journal funding announcement
here
.
What You'll Do
Analyze task requirements and produce high-quality plans and output.
Be autonomous. You'll take full ownership of your work, and you take responsibility for every last detail, every step of the way.
Work with small multi-disciplinary teams. You'll partner closely with engineering, product, and business folks to find elegant solutions to challenges.
Rapidly produce multiple ideas. You're not attached to a particular tactic, only around solving the problem.
Actively contribute to testing and ensuring the quality of our product
Plan and Do. You create a plan and execute it. You're equally comfortable managing a large project team as well as executing entirely yourself.
Learn and become a guardian of our standards to bring Solace to life.
What You Bring to the Table
Experience working in a chaotic environment.
2+ years of relevant experience working in consumer startups, banking, consulting, or any demanding job in a high pressure environment that required organization and performance.
An intuitive understanding of what it takes to bring a plan to life.
Exceptional skills in planning skills and using Notion.
A bias toward action and execution. You get antsy if you're not getting something done.
Great communication skills that help you work with executive teams to make visions come to life.
Bonus
You've worked in healthcare and understand credentialing or billing codes
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
$44k-84k yearly est. Auto-Apply 11d ago
Clinical Operations Associate
Solace 4.1
Remote
Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health
About the Role
As a Clinical OperationsAssociate at Solace, you will be instrumental in bridging clinical excellence with operational execution. Reporting directly to our Chief Medical Officer, you will ensure that our clinical programs deliver exceptional value to patients while maintaining the highest standards of quality and compliance.
This is a unique opportunity to help shape how healthcare advocacy operates at scale. You'll work on high-visibility initiatives that directly impact patient outcomes and have direct exposure to senior leadership.
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes.
We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way.
Read more in our Wall Street Journal funding announcement here.
What You'll Do
Be autonomous. You'll take full ownership of your work, and you take responsibility for every last detail, every step of the way
Work with small multi-disciplinary teams. You'll partner closely with engineering, product, and business folks to find elegant solutions to clinical challenges
Design and implement processes that allow our clinical services to grow without sacrificing the personalized care that defines Solace
Actively contribute to maintaining and elevating our clinical standards, serving as a guardian of quality in everything we deliver
Convert high-level clinical strategies into executable plans with clear metrics and accountability
What You Bring
2+ years in early-stage startup operations or a similar environment where you had to build things without a roadmap
Proof you can build operational systems from nothing. We want to see examples of processes you created, tools you implemented, or chaos you tamed
Comfort with ambiguity and incomplete information. You don't need everything spelled out to make progress
Strong operational toolkit. You're proficient with CRMs, project management tools, spreadsheets, and you pick up new software quickly
Clinical or healthcare background is a significant plus-it'll help you understand context faster and build better systems, but we care more about operational chops than clinical credentials
A strong bias toward action
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
$44k-84k yearly est. Auto-Apply 24d ago
Facility Activation Operations Associate
Parachute Health 4.5
Remote
Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that's 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care.
As a key member of the Customer Success team, you will help grow and improve best practices for building and maintaining relationships with our facility partners.
What You'll Do:
Place outbound phone calls to new clinical facility partners to educate them on the Parachute Platform and help them with platform adoption/usage.
Conduct end-user training - roll up your sleeves to lead demos & trainings tailored for each facility partner to ensure end users have appropriate support
Continuously support our Facility Partners as needed
Participate in digital transformations as you onboard facilities, partnering with their leaders to drive rapid growth of digital ordering across the organization
Suggest process improvements to make our facility onboarding more effective
Listen to management/user's product feedback to highlight the pros/cons of the product and flag feedback internally for continual improvement.
Work to build & refine internal facility growth operational processes, including building processes by working in HubSpot and using data to make us more efficient and effective, and the process of working with Marketing to develop materials that effectively show our facility partners the value of the Parachute Platform.
Provide excellent ongoing service through empathy, active listening skills, resourcefulness, and a desire to ensure the best possible outcomes for our Facility partners.
Preferred Requirements
1-2 Years of work experience in Sales, Customer Success, Account Management, or similar roles.
Bachelor's Degree or equivalent
Desire to work in a startup environment with a proactive and hungry mindset and ability to pivot quickly based on company needs
Critical thinking skills with attention to detail
Passionate about improving patient outcomes in an inefficient industry
Process-oriented; develop roadmaps to operationalize account strategy
Customer-centric with expertise in account or client management
Demonstrated self-starter within a cross-functional team
Problem solver; adaptable with a relentless solutions mindset
Strong communicator with and extract and synthesize info from experts
An intellectual curiosity to explore the various areas of a tech startup changing the healthcare landscape.
Enthusiastic about using technology to better patient outcomes
Fast learner who can come up to speed on detailed topics quickly
About You
Excellent communication skills and ability to understand our facility partners' unique businesses through listening and tailoring a solution that fits their needs.
Coachable. You actively improve from feedback and have a strong urge to get better.
Relentless and curious, taking initiative to go the extra mile for our facility partners and our internal teams, always asking questions with a mindset of constant improvement.
Trustworthy and reliable; demonstrated ability to build relationships with facility partners and prioritize their needs in order to follow through with helping improve their business of helping patients.
Willingness to roll your sleeves up.
Experienced in sales is a plus, but not required.
GSuite experience preferred.
Experience using Excel, Tableau, HubSpot, and JIRA, a strong plus
Experienced with SaaS products (healthcare a plus!) and a fast learner.
Highly motivated with a strong sense of ownership and desire to make an impact and crush expectations.
Strong business acumen with ability to translate strategy to prioritized tactics
Benefits
Medical, Dental, and Vision Coverage
401(k) Retirement Plan
Remote-First Company with the option to work at our office located in New York City
Equity Incentive Plan
Annual Company-Wide Bonus (up to 15%)
Flexible Vacation Policy
Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
Monthly Internet Stipend
Annual Home Office Stipend
Co-Working Space Reimbursement
Annual stipend for education and development
Base Salary:
Base: 70K + Commission
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization
$44k-84k yearly est. Auto-Apply 2d ago
FinOps/AWS Cost Operations Associate
Peraton 3.2
Remote
Responsibilities
The Department of Interior (DOI) Cloud Hosting Services (CHS) III program will be leading the way for Cloud Hosting and Applications Modernization across DOI and its subordinate bureaus. CHS III will facilitate migration of legacy on-premises applications to a modern, secure and scalable multi-cloud platform. From sensors in active volcanic regions to earthquake detection data, CHS III will be DOI's central cloud processing and data solution.
Support the CHS FinOps practice delivering cloud financial management support. Candidate will bring strong analytical and problem-solving skills with a keen eye for detail along with a strong desire to learn and adapt to new technologies and FinOps practices.
Cloud Cost Analysis & Reporting
Monitor and analyze AWS cost and usage data using tools like AWS Cost Explorer and AWS Cost & Usage Reports (CUR) to identify trends, anomalies, and cost-saving opportunities.
Assist in creating and maintaining reports that provide clear, actionable insights into cloud spend for various stakeholders.
Support development of monthly customer invoices
Support showback and chargeback processes for users and stakeholders.
Cost Optimization Support:
Collaborate with program management, the FinOps Manager and engineering teams to identify and recommend cost optimization strategies, including right-sizing instances, optimizing storage, and identifying unused resources.
Assist in evaluating and implementing cost-saving mechanisms such as AWS Savings Plans and Reserved Instances.
Utilize AWS tools to identify and propose resource optimization recommendations.
Billing & Allocation
Support the accurate allocation of AWS costs to departments, projects, and products using AWS cloud native tools and cost allocation tags.
Assist in reconciling billing discrepancies and ensuring data accuracy within our cloud financial management systems.
Anomaly Detection & Resolution
Monitor for unusual patterns or spikes in AWS spending using AWS Cost Anomaly Detection and other alerting mechanisms.
Assist in investigating root causes of cost anomalies and collaborate with relevant teams to recommend corrective actions.
FinOps Best Practices
Contribute to the promotion and adoption of FinOps best practices within the organization.
Assist in documenting processes, policies, and guidelines related to cloud financial management.
Participate in cross-functional discussions to promote cost awareness and accountability.
Stakeholder Communication
Support the preparation of presentations and communicate findings and recommendations to both technical and non-technical stakeholders.
Qualifications
Basic Qualifications
5 Years with BS/BA, 3 Years with MS/MA, or 9 years of relevant experience with High School Diploma/equivalent . Degree in Finance, Information Technology or a related field.
Must be a US Citizen
Candidate must have an Active Public Trust or the ability to obtain one is required
Must have at least one of the following certifications or be able to attain within 90 Days of Hire:
AWS Certified Cloud Practitioner
FinOps Certified Practitioner (FinOps Foundation)
Proficiency in data analysis, including advanced Excel skills (e.g., pivot tables, advanced formulas) and the ability to extract meaningful insights from large datasets.
Excellent written and verbal communication skills, with the ability to articulate complex financial and technical concepts.
Preferred Qualifications
8 Years with BS/BA, 5 Years with MS/MA, PhD 3+ or 12 years of relevant experience with HS Diploma/equivalent . Degree in Finance, Information Technology or a related field.
AWS Cloud Financial Management Tools: Hands-on experience with at least one of the below native AWS cloud financial management tools:
AWS Organizations
AWS Cost Explorer
AWS Compute Optimizer
AWS Billing Conductor
AWS Trusted Advisor
Experience with at least one 3
rd
party cloud financial management tool such as CloudCheckr, Cloudability, Aquila Cloud, Kion, CloudHealth or others.
Familiarity with Agile methodologies (e.g., Scrum, Kanban) and experience working within an Agile framework.
Experience with Azure, Google Cloud Platform or other Cloud Service Providers.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
$51k-82k yearly Auto-Apply 46d ago
Deposition Events Operations Associate
Filevine 4.3
Remote
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our MissionFilevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
About the RoleAs a Deposition Events OperationsAssociate, you'll play a critical role in ensuring the seamless execution of live Digital legal proceedings. You'll manage time-sensitive logistics, troubleshoot in real time, and oversee critical operational details across the event lifecycle. This role is ideal for someone who thrives in fast-paced, high-pressure environments, enjoys complex logistical challenges, and has a sharp eye for detail.
This role will be covering our Hawaii/Alaska/Pacific Time hours of operation. Working hours would be from 12 noon - 9pm PT
What You'll Own
Event Logistics: Coordinate with interpreters and reporters to ensure full coverage of upcoming and last-minute events.
Event Operations: Create and maintain processes and documentation, and work cross-functionally to improve the products and policy that impact live event quality.
Live Event Monitoring: Monitor high-risk proceedings in real time, support Digital Reporters during live issues, and escalate or debrief as needed.
Post-Event Quality Assurance: Review event recordings and data for accuracy, compliance, and performance. Handle trimming, redactions, and speaker corrections to ensure high-quality transcripts.
Vendor Payments: Verify and process event vendor invoices to ensure timely and accurate payment.
Who You Are
2+ years in client or technical support in a fast-paced environment
Detail-oriented and highly organized, with strong time management skills
Comfortable multitasking and prioritizing in a fast-paced, high-volume environment
Excellent communicator with a calm, professional demeanor-even under pressure, legal tech, live-event coordination, and back-office operations experience is a plus
Front, OpenPhone, and Zoom experience is a plus
Compensation Information: $70,000-80,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual's location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine's total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Cool Company Benefits:- A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Centrally located open office building in Sugar House (onsite employees)- Top-of-the-line company swag
Privacy Policy NoticeFilevine will handle your personal information according to what's outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will
only
come from representatives with email addresses using "filevine.com". Other addresses reaching out are
not affiliated
with Filevine and should not be responded to.
$70k-80k yearly Auto-Apply 60d+ ago
Recordkeeping Operations Associate
Human Interest 4.0
Remote
Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.
More than half of all working Americans are not saving enough for their future. Too often, it's because they are employed by a company that doesn't offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.
We're a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.
About the role
As a Recordkeeping OperationsAssociate at Human Interest, you'll play a vital role in our mission to make retirement savings accessible to all working Americans. You'll support the day-to-day administration of our clients' 401(k) plans, ensuring transactions are completed accurately and on time. This position sits at the intersection of operational excellence and financial empowerment, requiring both meticulous attention to detail and a passion for helping small and medium-sized businesses provide retirement benefits to their employees. By managing retirement account data, reconciling transactions, and serving as a knowledge expert for internal stakeholders, you'll directly contribute to making retirement plans more accessible and manageable for businesses across the United States.
About the team
The Recordkeeping Operations team ensures accurate and timely processing of all 401(k) plan transactions at Human Interest. We manage daily operations across multiple retirement platforms, handle complex account reconciliations, and work closely with Operations teams to maintain data integrity. Our team members are process-driven problem solvers who take ownership of their work while supporting broader operational initiatives. As we continue to scale, we focus on maintaining high service standards, improving efficiency, and developing expertise across multiple operational areas.
What you get to do every day
Review and reconcile account data within both retirement accounts and HI operating accounts
Become an expert in 3-4 operational processes and serve as an advanced source of knowledge for HI stakeholders
Provide transactional assistance to Ops teams across the organization when necessary to support scenarios of high volume, interim product development, or prioritized business needs
Trace transaction information through the recordkeeping lifecycle
Identify, analyze, and propose practical solutions for operational challenges while collaborating with team members to implement improvements
Assist triaging incoming assignments to teammates
Contribute to team improvement initiatives and projects
Handle varied workload composition of 5-7 types of team tasks including complex assignments and highly escalations issues
What you bring to the role
Meticulous attention to detail
Capacity to plan ahead and meet performance goals
Effective communication skills, both written and verbal
Ability to perform at high efficiency in a fast-paced environment
Strong sense of task ownership
Determination to overcome challenges
Ability to identify and communicate process improvements
Ability to trace various types of 401(k) transactions through the recordkeeping lifecycle to identify root cause of reconciliation or recordkeeping errors.
Desire to actively participate on a highly engaged team
Consistently Exceeds Expectations in your current role
2-3 years' experience within operations of 401(k), banking, or related financial field preferred
Nice to have
Strong understanding of Portfolio Management concepts (Positions, Trades, Securities)
Prior experience with institutional trading or custodial operations
Prior experience processing corporate actions, fund swaps, or trade settlement reconciliation
ASPPA RPF certificate or QKA credentials
How you can grow your career at Human Interest
As you master core operational processes and demonstrate consistent high performance, you may have the opportunity to advance to a Recordkeeping Operations Analyst role, tackling more complex challenges and helping shape operational strategy.
Why you will love working at Human Interest
Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We've made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.
Join Human Interest and make a lasting impact by shaping the future of retirement.
Our operating principles define how we work together as a team. They reflect Human Interest's unique view on what's important and what's right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.
Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.
Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $23.61 - $28 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.
Benefits -
A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
Top-of-the-line health plans, as well as dental and vision insurance
Competitive time off and parental leave
Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
Lyra: Enhanced Mental Health Support for Employees and dependents
Carrot: Fertility healthcare and family forming benefits
Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
Monthly work-from-home stipend; quarterly lifestyle stipend
Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.
We're a great place to work (but don't take our word for it)
Here's a list of our awards and accolades:
Certified as a Great Place To Work (2023-2025)
Fortune Best Place to Work in the Bay Area (2024)
Best Places to Work by Built In (2023-2024)
America's Best Startup Employers by Forbes (2020-2022, 2024)
A Top Company by Y Combinator (2020-2023)
Inc. Fastest Growing Companies (2021)
Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.
We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.
Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at *************************
Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.
See more: *************************************
$23.6-28 hourly Auto-Apply 9d ago
Account Management Operations Associate
Resortpass 4.5
Remote
About the company:
ResortPass is redefining what it means to be a hotel guest. We're building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay.
Our marketplace now connects guests with 2,300+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott Hilton, and more. We've helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible. The result: unforgettable experiences for guests and new revenue streams for partners.
Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality.
About the role
We are currently hiring a new member on our Account Management team! This person will handle many of the manual updates for our team due to system limitations. You will assist the AM team during the busy season and allow them to focus on inventory, pricing and hotel product conversion. This person will not be interacting with the hotels much but assisting with data entry tasks.
This is a wonderful opportunity for someone looking for seasonal remote work. Compensation for this position will be $25 per hour and your shift will be Monday - Friday.
What you'll do
Assist in managing hotel accounts, including updating information and resolving issues
Perform data entry tasks accurately and efficiently to maintain and update partner records
Handle reactive tasks such as responding to client inquiries, providing support, and escalating concerns
Collaborate with the account management team to ensure a seamless and high-quality partner experience
Assist with ad-hoc projects as assigned to support the overall goals of the account management team
Who you are
We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you!
You have at least 1 year of experience in a customer-facing/data entry role and are driven to find the best solutions and build great relationships
An organized multitasker. You have experience efficiently managing multiple online platforms and juggling different tasks in a fast-paced environment while staying detail-oriented
An empathetic partner. You're able to adapt and respond to different personalities and corresponding requests with a friendly, positive, and patient personality
Communicative. You're clear and concise in your written and verbal communications
A problem solver. You're excited by a complex problem and take pride in finding unique and timely solutions
A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees
This contract position requires use of personal equipment including a computer and internet connection.
$25 hourly Auto-Apply 12d ago
Sr. Billing Operations Associate
Hudl 3.9
Remote
At Hudl, we build great teams. We hire the best of the best to ensure you're working with people you can constantly learn from. You're trusted to get your work done your way while testing the limits of what's possible and what's next. We work hard to provide a culture where everyone feels supported, and our employees feel it-their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That's why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
We're hiring a Sr. Billing OperationsAssociate to join our Business Operations team. You'll serve as the critical link between Sales success and Finance integrity, optimizing the revenue lifecycle to ensure accuracy and efficiency across our financial systems.
As a Sr. Billing OperationsAssociate, you'll:
Be a process expert. You'll be the primary partner to Billing and Revenue Recognition leaders, guiding process development and serving as the first point of contact for complex troubleshooting and inquiries.
Act as a systems liaison. You'll act as the functional subject matter expert for our core financial systems like Workday and Avalara. You'll translate billing requirements into clear technical specifications for our system administration teams and lead User Acceptance Testing (UAT) for new enhancements.
Enable the team. You'll own the documentation for all billing-related Standard Operating Procedures (SOPs) and drive change management to ensure the Billing team is trained and ready for success.
We'd like to hire someone for this role who lives near our headquarters in Lincoln or office in Omaha, but we're also open to remote candidates in Kansas City, Chicago, Dallas, Austin, Phoenix, or Boston.
Must-Haves
Experienced. You have five or more years of experience in Billing Operations, Revenue Operations or Business Systems Analysis, specifically focused on the Finance or Order-to-Cash cycle.
A problem solver. You have a proven track record of managing high-volume transactional troubleshooting and performing root-cause analysis in complex system landscapes.
Technically proficient. You have strong functional knowledge of financial systems (e.g., Workday or other major ERPs), tax engines like Avalara and CRM platforms like Salesforce.
A strong communicator. You can confidently translate complex system issues into simple business language for both Finance and Technical teams.
Process-oriented. You have a knack for mapping, documenting and optimizing complex operational workflows to make them more scalable.
Nice-to-Haves
Tool savvy. Experience with billing platforms like Zuora or BillingPlatform, or enablement tools like Guru, is a plus.
Our Role
Champion work-life harmony. We'll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you'll own your work and have the agency to try new ideas.
Encourage career growth. We're lifelong learners who encourage professional development. We'll give you tons of resources and opportunities to keep growing.
Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you're at the office or working remotely, we'll provide you the tech stack and hardware to do your best work.
Support your mental and physical health. We care about our employees' wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
Cover your medical insurance. We have multiple plans to pick from to ensure you'll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
Contribute to your 401(K). Yep, that's free money. We'll match up to 4% of your own contribution.
Compensation
The base salary range for this role is displayed below-starting salaries will typically fall near the middle of this range.
We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices.
Base Salary Range$82,000-$137,000 USDInclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we'll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there's ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don't hesitate to apply-we'd love to hear from you.
Privacy Policy
Hudl Applicant and Candidate Privacy Policy
$29k-45k yearly est. Auto-Apply 2d ago
Sales Operations Associate
SPR Therapeutics 3.9
Ohio jobs
The Sales OperationsAssociate's primary responsibility will be to provide support to the Sales Team (Area Sales Manager, Regional Sales Managers, Field Clinical Specialist) with direction from department management to enhance efficiencies for the sales operations.
PRIMARY RESPONSIBILITIES
Supports regionally assigned Sales Team members to ensure their success in the field.
Maximizes use of CRM (Salesforce.com) for sales operations Sales Team accounts, contacts, purchase orders, quotas, simple business plans, etc.
Ensures the information in salesforce is accurate and on time.
Acts as a liaison between the Sales Team and other departments within SPR such as:
Works with Quality to ensure cases (complaints/returns) are submitted in a timely manner and with all required information.
Works with Accounting to approve of the sales team accounts, Purchase orders, and sales orders.
May support Sales Team and Collections with Purchase Order receipts and invoicing requests.
Supports Sales Patient Data Entry
Works with patient support on patient procedural and baseline data.
Supports Product shipments going into the field, to patients, and to Customers.
Manages Sales Team Trunk Stock (The product the field has in their Possession)
Supplies Field with Product from Headquarters or Third-Party Shippers.
Supports management of Cleveland Inventory
Ships replacements product directly to patients
Coordinates with Sales Reps and Inside Sales after trade shows, Campaigns, and/or Cadaver Labs to assist with follow up for existing Leads/Contacts
Supports continued education with Sales Team members on CRM functionality following Sales Training
Leads weekly meetings with assigned Regional Sales Managers to review data and trends.
Performs other related duties as assigned.
Requirements
Experience, Competencies, Education:
Prefer bachelor's Degree or equivalent
The ability to problem solve.
Strong verbal and written communication skills, including the ability to present findings in a clear, concise manner.
Ability to keep your work organize, self-prioritize, and is a team player.
Ability to meet deadlines internally and externally.
Beneficial Skills and Experience:
Experience working inside CRMs (specifically Salesforce.com)
Proficient with Microsoft Apps.
Ability to work efficiently and creatively in a regulated industry.
WORKING CONDITIONS
Ability to get the job done in a fast-paced environment.
Office with small warehouse.
Ability to lift up to 25 lbs.
Ability to pull pallets up to 30 - 40 lbs.
May travel but it will be very minimal, and when necessary, can usually be planned in advance.
$45k-80k yearly est. 42d ago
Product Operations Associate
Marine Layer Inc. 3.5
San Francisco, CA jobs
Job Description
This is a 6 month contract position, for maternity coverage. Full-time, remote work is an option.
Since our humble beginnings of selling absurdly soft t-shirts from a VW bus, we've been pretty busy- building a great brand, opening 39 (and counting!) stores, and, most importantly, continuing to make awesome, super soft clothing. Turns out, all of this requires a good amount of work on the backend, and our HQ team is expanding to keep up… that's where you come in.
We're looking for a Product OperationsAssociate to join our small but mighty Planning Team- someone who can help us manage our product manufacturing process, encompassing purchase order placement and vendor management.
We need someone with a mind for numbers and a passion for making them work towards building a better business. A successful candidate will thrive in a collaborative, cross-functional, and highly dynamic start-up environment, and is excited to take on new challenges as the business continues to grow, even while we are mostly working from home. We have ambitious plans for 2021 and beyond, and need someone who can jump in and start making an impact immediately.
Job Responsibilities
Purchase Order Management:
Issue and maintain Purchase Orders across ML Mainline and ML Wholesale
Update Purchase Orders based on production shifts or changes
Manage On time PO Reporting
Manage PO Flow Forecasting
Coordinate with Logistics around shipment consolidation opportunities based on production flow/timing
Production/Vendor Management:
Work closely with vendors, product management and logistics team to ensure timely delivery
Establish and maintain effective working relationships with vendors
Proactively flag production issues that will affect ETAs so cross-functional teams can plan accordingly
Track photo sample orders to ensure on-time delivery to marketing
Communicate with vendor and execute on chase or reflow needs set by planning team
QUALIFICATIONS: (it bodes well if you have the below)
Detail Oriented.
Many jobs say you need to be detail-oriented; for this one, we really mean it. We're looking for someone who loves to solve problems through detailed data analysis and making said analysis extremely accurate. Having a penchant for sorting out all the specifics is vital.
A Strong Team Player.
The successful candidate for this position brings a positive approach to new and challenging projects. You are organized, self-motivated and accountable with an enthusiasm for getting stuff done. You will also have to work very closely with a number of other teams, including our Merchants, Production team, and Retail Ops. Communication skills are critical.
Driven to Build Something Great.
Hmmm, how to say this politely, we ain't Levis or the Gap. We're on the precipice of something really special, but we're not there yet. The road ahead is going to be challenging and we're looking for someone who embraces that and is eager to play a key part in getting us to the next level.
An Authentic Brand Advocate.
You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way.
Fine Print: we ask that you have the following qualifications:
Bachelor's Degree, or equivalent work experience
1 year previous experience in production
Bonus points for experience with Netsuite/ERP systems, Lightspeed POS, or Shopify
Excellent communication skills
Strong organizational and time management skills
Ability to multitask and work in a fast-paced environment
Look for opportunities for improvement and take initiative
Understand sense of urgency to meet deadlines and the needs of the business
Coordinate with cross-functional partners and various teammates
$116k-196k yearly est. 30d ago
Product Operations Associate
Marine Layer Pbc 3.5
San Francisco, CA jobs
This is a 6 month contract position, for maternity coverage. Full-time, remote work is an option.
Since our humble beginnings of selling absurdly soft t-shirts from a VW bus, we've been pretty busy- building a great brand, opening 39 (and counting!) stores, and, most importantly, continuing to make awesome, super soft clothing. Turns out, all of this requires a good amount of work on the backend, and our HQ team is expanding to keep up… that's where you come in.
We're looking for a Product OperationsAssociate to join our small but mighty Planning Team- someone who can help us manage our product manufacturing process, encompassing purchase order placement and vendor management.
We need someone with a mind for numbers and a passion for making them work towards building a better business. A successful candidate will thrive in a collaborative, cross-functional, and highly dynamic start-up environment, and is excited to take on new challenges as the business continues to grow, even while we are mostly working from home. We have ambitious plans for 2021 and beyond, and need someone who can jump in and start making an impact immediately.
Job Responsibilities
Purchase Order Management:
Issue and maintain Purchase Orders across ML Mainline and ML Wholesale
Update Purchase Orders based on production shifts or changes
Manage On time PO Reporting
Manage PO Flow Forecasting
Coordinate with Logistics around shipment consolidation opportunities based on production flow/timing
Production/Vendor Management:
Work closely with vendors, product management and logistics team to ensure timely delivery
Establish and maintain effective working relationships with vendors
Proactively flag production issues that will affect ETAs so cross-functional teams can plan accordingly
Track photo sample orders to ensure on-time delivery to marketing
Communicate with vendor and execute on chase or reflow needs set by planning team
QUALIFICATIONS: (it bodes well if you have the below)
Detail Oriented.
Many jobs say you need to be detail-oriented; for this one, we really mean it. We're looking for someone who loves to solve problems through detailed data analysis and making said analysis extremely accurate. Having a penchant for sorting out all the specifics is vital.
A Strong Team Player.
The successful candidate for this position brings a positive approach to new and challenging projects. You are organized, self-motivated and accountable with an enthusiasm for getting stuff done. You will also have to work very closely with a number of other teams, including our Merchants, Production team, and Retail Ops. Communication skills are critical.
Driven to Build Something Great.
Hmmm, how to say this politely, we ain't Levis or the Gap. We're on the precipice of something really special, but we're not there yet. The road ahead is going to be challenging and we're looking for someone who embraces that and is eager to play a key part in getting us to the next level.
An Authentic Brand Advocate.
You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way.
Fine Print: we ask that you have the following qualifications:
Bachelor's Degree, or equivalent work experience
1 year previous experience in production
Bonus points for experience with Netsuite/ERP systems, Lightspeed POS, or Shopify
Excellent communication skills
Strong organizational and time management skills
Ability to multitask and work in a fast-paced environment
Look for opportunities for improvement and take initiative
Understand sense of urgency to meet deadlines and the needs of the business
Coordinate with cross-functional partners and various teammates
$116k-196k yearly est. Auto-Apply 60d+ ago
Operations Associate, Jackpocket
Draftkings 4.0
Reynoldsburg, OH jobs
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an OperationsAssociate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.
What you'll do as an OperationsAssociate
Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
Keep our systems updated with real-time customer order statuses and tracking information.
Streamline and organize workflows to meet daily objectives and hit deadlines.
Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
Step in to support various operational projects as they arise, contributing to the team's overall success.
What you'll bring
Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
Exceptional customer service, communication, and time management skills.
Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
$25k-32k yearly est. Auto-Apply 5d ago
Operations Specialist
B-Stock 4.2
South Jordan, UT jobs
The Operations Specialist is responsible for creating, reviewing, and optimizing listings that drive recovery and sales on our platform. This role combines accuracy, speed, and strategic judgment to ensure inventory is allocated, priced, and presented in a way that meets both client objectives and company standards. Operations Specialists collaborate with Account Managers and cross-functional partners to design tailored listing strategies, improve processes, and resolve workflow issues, all while maintaining established SLAs. As subject matter experts, they leverage tools, automation, and data insights to enhance efficiency, reduce errors, and minimize transaction disputes. This is a productivity-based role that requires independent decision-making, attention to detail, and the ability to balance competing priorities under pressure, while fostering strong client and internal relationships.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency.
Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives.
Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs.
Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity.
Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability.
Drives success by identifying and implementing process improvements, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions
Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency.
Tracks and reports listing metrics to drive accountability and continuous improvement.
Supports onboarding of new sellers and locations, ensuring standardized and scalable processes.
Leads ongoing and ad hoc projects in support of clients and internal stakeholders.
Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes.
Monitors account and category performance to recommend competitive pricing strategies for future inventory.
Ensures inventory is properly allocated across sales methods to align with departmental and client objectives.
Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets.
MINIMUM QUALIFICATIONS JOB SKILLS AND ABILITIES
High School Diploma or GED
Thorough attention to detail
Excellent written and verbal English communication skills
Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups)
Experience working in a fast-paced and multi-deadline-driven environment
Efficient and analytical with the ability to self-manage while contributing to a positive work environment
Must be a team player who naturally collaborates with others (at all levels) and doesn't hesitate to engage other teams to achieve the best results
Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings
PREFERRED QUALIFICATIONS
Previous experience related to online eCommerce, Marketplace or B2B platform sales such as Amazon, eBay, Shopify, and Woocommerce
Knowledge of Python, MySQL, Ruby, or other popular programming languages is a plus
Prior work experience in HTML and Magento
Bachelor's degree or an equivalent combination of education or experience
The pay rate for this role will range between $21 to $25, per hour. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity.
EMPLOYEE BENEFITS
Competitive compensation packages including bonuses and options
Medical, dental, and vision benefits
Matching 401(K)
Paid time off
Telecommuting and remote work options
Support for continuing education
Team off-sites, social events, annual company events, and frequent extracurricular activities
Unlimited snacks and drinks
THE COMPANY
B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses.
While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory.
We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time.
Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.
For more information, visit bstock.com/careers/
OUR VALUES
Make Each Dollar Count
Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.
Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves).
Do The Hard Things Today That Will Pay Off Tomorrow
We're willing to sacrifice and endure, fail and adapt to reach our long-term goals.
Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed.
Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.
No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.
Work Authorization required.
$21-25 hourly Auto-Apply 16d ago
Operations Specialist
B-Stock 4.2
Orlando, FL jobs
The Operations Specialist is responsible for creating, reviewing, and optimizing listings that drive recovery and sales on our platform. This role combines accuracy, speed, and strategic judgment to ensure inventory is allocated, priced, and presented in a way that meets both client objectives and company standards. Operations Specialists collaborate with Account Managers and cross-functional partners to design tailored listing strategies, improve processes, and resolve workflow issues, all while maintaining established SLAs. As subject matter experts, they leverage tools, automation, and data insights to enhance efficiency, reduce errors, and minimize transaction disputes. This is a productivity-based role that requires independent decision-making, attention to detail, and the ability to balance competing priorities under pressure, while fostering strong client and internal relationships.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency.
Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives.
Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs.
Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity.
Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability.
Drives success by identifying and implementing process improvements, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions
Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency.
Tracks and reports listing metrics to drive accountability and continuous improvement.
Supports onboarding of new sellers and locations, ensuring standardized and scalable processes.
Leads ongoing and ad hoc projects in support of clients and internal stakeholders.
Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes.
Monitors account and category performance to recommend competitive pricing strategies for future inventory.
Ensures inventory is properly allocated across sales methods to align with departmental and client objectives.
Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets.
MINIMUM QUALIFICATIONS JOB SKILLS AND ABILITIES
High School Diploma or GED
Thorough attention to detail
Excellent written and verbal English communication skills
Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups)
Experience working in a fast-paced and multi-deadline-driven environment
Efficient and analytical with the ability to self-manage while contributing to a positive work environment
Must be a team player who naturally collaborates with others (at all levels) and doesn't hesitate to engage other teams to achieve the best results
Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings
PREFERRED QUALIFICATIONS
Previous experience related to online eCommerce, Marketplace or B2B platform sales such as Amazon, eBay, Shopify, and Woocommerce
Knowledge of Python, MySQL, Ruby, or other popular programming languages is a plus
Prior work experience in HTML and Magento
Bachelor's degree or an equivalent combination of education or experience
The pay rate for this role will range between $21 to $25, per hour. We consider many factors when determining salary offers, such as the applicant's work experience, education and training, skills, market data, and internal equity.
EMPLOYEE BENEFITS
Competitive compensation packages including bonuses and options
Medical, dental, and vision benefits
Matching 401(K)
Paid time off
Telecommuting and remote work options
Support for continuing education
Team off-sites, social events, annual company events, and frequent extracurricular activities
Unlimited snacks and drinks
THE COMPANY
B-Stock is the world's largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today's top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses.
While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we're proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory.
We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time.
Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.
For more information, visit bstock.com/careers/
OUR VALUES
Make Each Dollar Count
Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.
Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves).
Do The Hard Things Today That Will Pay Off Tomorrow
We're willing to sacrifice and endure, fail and adapt to reach our long-term goals.
Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed.
Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.
No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.
Work Authorization required.