Fund Operations Associate
Remote
We are a profitable, mission-driven fintech company that provides quality financial services for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers' lives.
At True Link, we're building better financial services for people with complex needs - including older adults, people with disabilities, and those recovering from addiction. Our clients rely on us to deliver secure, reliable, and thoughtful support for critical financial functions. As a Fund Operations Associate for our accounting function, you'll play a key role in maintaining the integrity of our trust and investment operations.
You'll be part of a team that oversees daily custody and cash operations - including portfolio valuations, reconciliations, NAV maintenance, and participant transactions - ensuring accuracy, timeliness, and seamless coordination across internal teams and external partners. This collaborative role is essential to supporting our mission and improving the financial lives of those who depend on us.
What You'll Do
Perform daily valuations and reconcile portfolios to custodial and market data
Manage custody, cash, and participant transactions within fund accounting systems
Maintain accurate NAV and participant records in pooled trust structures
Resolve reconciliation issues and support monthly/quarterly reporting and audits
Collaborate across teams to support investment and trust accounting workflows
Drive process improvements and support system migrations and fund launches
Handle ad-hoc reporting and operational support as needed
Who You Are
Recent college graduate with 1-2 years of experience in fund accounting, investment operations, or financial services, preferably within an investment management firm, trust company, or fund administrator
Solid understanding of daily valuation processes, cash management, and transaction processing across multiple asset classes
Detail-oriented and methodical, with a strong ability to maintain accurate records and reconcile complex financial data
Proficient in Excel and comfortable working with accounting platforms, custodial systems, and financial reporting tools
Familiarity with pooled trusts, unitized fund structures, or collective investment vehicles-or a strong interest in learning about them
Strong analytical and problem-solving skills, with the ability to think critically and escalate issues appropriately
Thrives in a process-driven, deadline-oriented environment and seeks opportunities to improve workflows and increase operational efficiency
Excellent communicator and team collaborator, able to work effectively across internal departments and with external partners
Proactive, reliable, and adaptable-ready to support a mission-driven organization focused on delivering high-quality service to clients and beneficiaries
Why You'll Love Us
We've got the energy and passion of a startup combined with the professionalism of a financial services firm and the compassion of a mission-driven organization that truly cares about each other and the people we serve.
With fifty million Americans in our addressable market, we are catering to tons of people who need our products and services across the country - and we've got the potential to reach many more.
Our customers are not only grateful for our services but are the absolute best. We have the privilege of providing financial protection for vulnerable members of society and partnering with expert service providers to do so. Our customers and partners love us, and we love them back. You can sleep soundly every night knowing you are doing a really wonderful thing by getting our services into more hands.
We treat one another like we treat our customers: with respect and dignity. Diversity, equity, and inclusion are cultural values we take very seriously, and we welcome and recruit team members of all backgrounds and identities.
We offer competitive wages, health, dental and vision coverage, paid parental leave, 12 paid holidays each year, your own professional development budget, and an awesome vacation package.
We like to have fun together! The majority of us work from home from all across the US, and we enjoy connecting virtually for laughs with teammates, and appearances of kiddos and furry friends over Zoom. We also meet up in-person: we have small offices in San Francisco and in Kingston NY, and we also love our in-person team get-togethers around the country.
If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people's lives, we invite you to apply to join our team.
Auto-ApplyBrokerage Operations Associate
New York, NY jobs
Want to help everyday Americans invest and build wealth? Financial inequality is increasing, and too many people are getting left behind. At Stash, we are passionate about democratizing wealth creation through education, advice, and products that help customers achieve greater financial freedom.
The Brokerage Operations Associate will be a crucial addition to our Operations team and will be responsible for daily brokerage operations functions. If you're an equities trading expert with a desire to join a startup and make a huge impact from day 1 -- Stash is looking for you!
What you'll do:
Complete daily brokerage operations tasks/ workflows, including cash, position, and trading reconciliations to ensure that all operational procedures and risk controls are followed, documented, and properly maintained
Ensuring the timely settlement of all trades and underlying client allocations, including resolving client and street side breaks
Review and reconcile house accounts.
Process trade bookings and cancel/rebills
Process, monitor and troubleshoot ACATs
Ensure accuracy of all positions, cash and broker data on firm systems.
Provide ongoing user account maintenance and review of new and existing account activity
Monitor and manage mandatory and/or voluntary corporate action events including dividends and interest payments
Provide support to Legal, Compliance, Product, and Engineering teams to establish, monitor and manage key risk indicators for all functions.
Identify opportunities to improve operational processes through automation
Participate in project work, including needs assessment, to build out and scale operational and technology platforms, including QA cycles
What we're looking for:
1-3 years of brokerage operations/trading experience
Knowledge of Equities trading, clearance, ACATS, and settlement. Margin experience a plus
Technology-driven with a focus on the application of operational procedures and automation
Understanding of FINRA and SEC Regulatory framework
FINRA Series 99 required. Series 7, 63
Bachelor's Degree in Finance, Economics, or quantitative field
Advanced skills in MS Excel
Intermediate skills in SQL and VBA/Macros
Gold Stars:
Series 57 or ability to obtain within 90 days
#LI-Hybrid
Our Commitment to Diversity, Equity, and Inclusion
We proudly celebrate the unique qualities that make you you, 365 days a year, and not just because it's the right thing to do or good for business. We embed the principles and practices of diversity, equity, and inclusion (DEI) into all that we do to prioritize people, a Stash core value, and to ensure Stashers of all backgrounds and experiences can be their authentic selves.
We are also proud to be the first and only venture-backed fintech to join the CEO Action for Diversity & Inclusion™, and as an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.
If you require any reasonable accommodations to make your application process more accessible, please reach out to ********************.
Helping You Invest in Yourself
Comprehensive total rewards package, comprising compensation (salary and equity) and health care benefits
Complimentary subscription to Stash+ account
Flexible work policy - We offer a flexible work environment that blends working from home with in-person collaboration at our NYC office to support productivity and team culture.
Flexible PTO
Work-from-home equipment stipends; home internet subsidy
Paid Parental Leave (offerings for birth giving and non-birth giving parents) Primary & Secondary
Enhanced health and wellness benefits through One Medical, Gympass, and Maven Health
External Recognition for Stash
Benzinga's 2023 Best Brokerage for Beginners and Best Robo-Advisor Awards
Qorus-Accenture's 2023 Banking Innovation Awards
USA Today and Statista's 2023 Top 500 Best Financial Advisory Firms
Comparably's Best Company Awards: Best Places to Work, Best Company Outlook, and Best Engineering Team for Diversity, Women, Culture, and more! (2023)
Fintech Breakthrough Award: Best Personal Finance App (2023)
BuiltIn's Best Places to Work (2022, 2021, 2020, 2019)
Forbes Fintech 50 (2021, 2020, 2019)
Best Digital Bank, Finovate Awards (2020)
Tearsheet Challenge Awards, Best Banking Card Product - Stock-Back Card, 2020
LendIt Fintech Innovator of the Year (2020, 2019)
Salary Range: $90,000- $110,000
The base salary range represents the reasonably anticipated low and high end of the salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate's qualifications, skills, experience and competencies, as well as internal equity and alignment with market data for companies of our size and industry.
**No recruiters, please**
Auto-ApplySr. Operations Associate
Remote
Who is Flock?
Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.
We're a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It's intense but deeply rewarding for those who want to make an impact.
With nearly $700M in venture funding and a $7.5B valuation, we're scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.
The Opportunity
We are seeking a data-driven and detail-oriented Operations Associate to own the acceleration of scheduling and delivery quality across a designated set of markets. This role involves solving complex operational ‘puzzles', working closely with cross-functional partners and leaders to drive meaningful impact for the business. The ideal candidate is a self-starter who thrives in ambiguous environments and is very comfortable using data and metrics to inform swift decision-making.
The Skillset
3+ years of experience working in a high-growth operational environment
Comfortable working in a fast-paced setting focused on meeting and exceeding SLAs to provide a memorable service experience.
Analytical, utilizing reports and a suite of tools to assess market trends, identifying challenges, and solutions to achieve desired outcomes.
Proven ability to collaborate effectively with cross-functional teams, influence stakeholders, and drive consensus in a dynamic fast-paced environment.
Highly adaptable self-starter who embraces change and knows how to pivot when confronted with new challenges
Demonstrate strong follow-through and ability to self-manage multiple tasks and projects at once
Are willing to work some evenings/weekends as needed - to be discussed during the interview process
Feeling uneasy that you haven't ticked every box? That's okay; we've felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.
90 Days at Flock
We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.
The First 30 Days
You will familiarize yourself with team metrics, reporting, and systems used to maximize efficiency in Field Service.
Begin to dive into your assigned territories learning about their unique intricacies
Building relationships with internal and external partners
The First 60 Days
Working with key stakeholders to solve everyday complex problems efficiently and effectively
Leveraging tools, resources, and relationships to optimize the companies performance
Managing weekly schedule reviews and driving the decision making process
90 Days & Beyond
Fully running your assigned territories as the subject matter expert.
Demonstrating your ability to solve complex problems effectively
Actively striving to exceed team goals
Adapting to constantly changing priorities
Salary & Equity
In this role, you'll receive a starting salary of $70,000-$90,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.
Location
We're building the impossible, together. To drive innovation through in-person collaboration, we're prioritizing candidates in our key hubs: Atlanta & Boston.
The Perks
🌴Flexible PTO: We seriously mean it, plus 11 company holidays.
⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.
💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
💻WFH Stipend: $150 per month to cover the costs of working from home.
📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.
🏠Home Office Stipend: A one-time $750 to help you create your dream office.
Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.
If you need assistance or an accommodation due to a disability, please email us at **************************. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.
Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @
flocksafety.com
. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to
**************************
Auto-ApplyFinance Operations Associate
Colorado Springs, CO jobs
Outlier is a platform owned and operated by Scale AI and believes AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
Create a grading rubric on what a good answer would be.
Write the correct answer that scores 100% on the rubric.
Provide clear, constructive feedback to improve AI-generated responses.
What we're looking for
PhD or Master's Degree in Finance or a related field. Can be currently enrolled.
Deep subject matter expertise with the ability to create complex, graduate-level problems that challenge AI reasoning.
Strong analytical and problem-solving skills, with experience in crafting rigorous, high-quality questions and solutions.
Attention to detail to accurately assess AI capabilities and evaluate peer submissions.
Fluency/High proficiency in English.
Finance Operations Associate
Milwaukee, WI jobs
Outlier is a platform owned and operated by Scale AI and believes AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
Create a grading rubric on what a good answer would be.
Write the correct answer that scores 100% on the rubric.
Provide clear, constructive feedback to improve AI-generated responses.
What we're looking for
PhD or Master's Degree in Finance or a related field. Can be currently enrolled.
Deep subject matter expertise with the ability to create complex, graduate-level problems that challenge AI reasoning.
Strong analytical and problem-solving skills, with experience in crafting rigorous, high-quality questions and solutions.
Attention to detail to accurately assess AI capabilities and evaluate peer submissions.
Fluency/High proficiency in English.
Clinical Operations Associate
Remote
Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health
About the Role
As a Clinical Operations Associate at Solace, you will be instrumental in bridging clinical excellence with operational execution. Reporting directly to our Chief Medical Officer, you will ensure that our clinical programs deliver exceptional value to patients while maintaining the highest standards of quality and compliance.
This is a unique opportunity to help shape how healthcare advocacy operates at scale. You'll work on high-visibility initiatives that directly impact patient outcomes and have direct exposure to senior leadership.
About Solace 🔥
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes.
We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way.
Read more in our Wall Street Journal funding announcement here.
What You'll Do
Be autonomous. You'll take full ownership of your work, and you take responsibility for every last detail, every step of the way
Work with small multi-disciplinary teams. You'll partner closely with engineering, product, and business folks to find elegant solutions to clinical challenges
Design and implement processes that allow our clinical services to grow without sacrificing the personalized care that defines Solace
Actively contribute to maintaining and elevating our clinical standards, serving as a guardian of quality in everything we deliver
Convert high-level clinical strategies into executable plans with clear metrics and accountability
What You Bring
2+ years in healthcare settings (hospitals, clinics, health tech startups, or consulting)
An intuitive understanding of what it takes to bring a plan to life
Highly adept with various software including CRM systems
A bias toward action and execution
Familiarity with healthcare operations, including patient flow, quality metrics, and regulatory requirements
Ability to see both the big picture and granular details, understanding how individual processes impact overall patient experience
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
Auto-ApplyOperations Associate
Remote
Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health
About the Role
As the Operations Associate at Solace, you are responsible for bringing value to our users by doing whatever Solace needs. You will be expected to take general tasks and simply execute at the highest level.
This is a rare opportunity where you will report to our Head of Operations and work on projects with direct visibility to our Chief Executive Officer.
Who are you? You are a talented operator who consistently delivers the highest quality work on timelines that would be unrealistic for most others. You get a rush from seeing your plans live in the real world. You take pride in your vision, execution and communication skills, and you absorb feedback exceptionally well. You enjoy taking ownership and are stifled by large organizations.
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes.
We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way.
Read more in our Wall Street Journal funding announcement
here
.
What You'll Do
Analyze task requirements and produce high-quality plans and output.
Be autonomous. You'll take full ownership of your work, and you take responsibility for every last detail, every step of the way.
Work with small multi-disciplinary teams. You'll partner closely with engineering, product, and business folks to find elegant solutions to challenges.
Rapidly produce multiple ideas. You're not attached to a particular tactic, only around solving the problem.
Actively contribute to testing and ensuring the quality of our product
Plan and Do. You create a plan and execute it. You're equally comfortable managing a large project team as well as executing entirely yourself.
Learn and become a guardian of our standards to bring Solace to life.
What You Bring to the Table
Experience working in a chaotic environment.
2+ years of relevant experience working in consumer startups, banking, consulting, or any demanding job in a high pressure environment that required organization and performance.
An intuitive understanding of what it takes to bring a plan to life.
Exceptional skills in planning skills and using Notion.
A bias toward action and execution. You get antsy if you're not getting something done.
Great communication skills that help you work with executive teams to make visions come to life.
Bonus
You've worked in healthcare and understand credentialing or billing codes
Who We Are
We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you will have a steep learning curve and an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. The work you do here will have a noticeable and direct impact on the development of the company.
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
Auto-ApplyFinOps/AWS Cost Operations Associate
Remote
Responsibilities
The Department of Interior (DOI) Cloud Hosting Services (CHS) III program will be leading the way for Cloud Hosting and Applications Modernization across DOI and its subordinate bureaus. CHS III will facilitate migration of legacy on-premises applications to a modern, secure and scalable multi-cloud platform. From sensors in active volcanic regions to earthquake detection data, CHS III will be DOI's central cloud processing and data solution.
Support the CHS FinOps practice delivering cloud financial management support. Candidate will bring strong analytical and problem-solving skills with a keen eye for detail along with a strong desire to learn and adapt to new technologies and FinOps practices.
Cloud Cost Analysis & Reporting
Monitor and analyze AWS cost and usage data using tools like AWS Cost Explorer and AWS Cost & Usage Reports (CUR) to identify trends, anomalies, and cost-saving opportunities.
Assist in creating and maintaining reports that provide clear, actionable insights into cloud spend for various stakeholders.
Support development of monthly customer invoices
Support showback and chargeback processes for users and stakeholders.
Cost Optimization Support:
Collaborate with program management, the FinOps Manager and engineering teams to identify and recommend cost optimization strategies, including right-sizing instances, optimizing storage, and identifying unused resources.
Assist in evaluating and implementing cost-saving mechanisms such as AWS Savings Plans and Reserved Instances.
Utilize AWS tools to identify and propose resource optimization recommendations.
Billing & Allocation
Support the accurate allocation of AWS costs to departments, projects, and products using AWS cloud native tools and cost allocation tags.
Assist in reconciling billing discrepancies and ensuring data accuracy within our cloud financial management systems.
Anomaly Detection & Resolution
Monitor for unusual patterns or spikes in AWS spending using AWS Cost Anomaly Detection and other alerting mechanisms.
Assist in investigating root causes of cost anomalies and collaborate with relevant teams to recommend corrective actions.
FinOps Best Practices
Contribute to the promotion and adoption of FinOps best practices within the organization.
Assist in documenting processes, policies, and guidelines related to cloud financial management.
Participate in cross-functional discussions to promote cost awareness and accountability.
Stakeholder Communication
Support the preparation of presentations and communicate findings and recommendations to both technical and non-technical stakeholders.
Qualifications
Basic Qualifications
5 Years with BS/BA, 3 Years with MS/MA, or 9 years of relevant experience with High School Diploma/equivalent . Degree in Finance, Information Technology or a related field.
Must be a US Citizen
Candidate must have an Active Public Trust or the ability to obtain one is required
Must have at least one of the following certifications or be able to attain within 90 Days of Hire:
AWS Certified Cloud Practitioner
FinOps Certified Practitioner (FinOps Foundation)
Proficiency in data analysis, including advanced Excel skills (e.g., pivot tables, advanced formulas) and the ability to extract meaningful insights from large datasets.
Excellent written and verbal communication skills, with the ability to articulate complex financial and technical concepts.
Preferred Qualifications
8 Years with BS/BA, 5 Years with MS/MA, PhD 3+ or 12 years of relevant experience with HS Diploma/equivalent . Degree in Finance, Information Technology or a related field.
AWS Cloud Financial Management Tools: Hands-on experience with at least one of the below native AWS cloud financial management tools:
AWS Organizations
AWS Cost Explorer
AWS Compute Optimizer
AWS Billing Conductor
AWS Trusted Advisor
Experience with at least one 3
rd
party cloud financial management tool such as CloudCheckr, Cloudability, Aquila Cloud, Kion, CloudHealth or others.
Familiarity with Agile methodologies (e.g., Scrum, Kanban) and experience working within an Agile framework.
Experience with Azure, Google Cloud Platform or other Cloud Service Providers.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Auto-ApplyAccounting Operations Associate
Houston, TX jobs
Outlier is a platform owned and operated by Scale AI and believes AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
- We are looking for proficient accounting experts to teach AI how to interpret and solve complex reasoning problems.
- Create a challenging prompt that the model fails to answer correctly.
- Create a grading rubric on what a good answer would be.
- Write the correct answer that scores 100% on the rubric.
Provide clear, constructive feedback to improve AI-generated responses.
What we're looking for
- PhD or Master's Degree in Accounting or a related field. Can be currently enrolled.
- Deep subject matter expertise with the ability to create complex, graduate-level problems that challenge AI reasoning.
- Strong analytical and problem-solving skills, with experience in crafting rigorous, high-quality questions and solutions.
- Attention to detail to accurately assess AI capabilities and evaluate peer submissions.
- Fluency/High proficiency in English.
Finance Operations Associate
Henderson, NV jobs
Outlier is a platform owned and operated by Scale AI and believes AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
Create a grading rubric on what a good answer would be.
Write the correct answer that scores 100% on the rubric.
Provide clear, constructive feedback to improve AI-generated responses.
What we're looking for
PhD or Master's Degree in Finance or a related field. Can be currently enrolled.
Deep subject matter expertise with the ability to create complex, graduate-level problems that challenge AI reasoning.
Strong analytical and problem-solving skills, with experience in crafting rigorous, high-quality questions and solutions.
Attention to detail to accurately assess AI capabilities and evaluate peer submissions.
Fluency/High proficiency in English.
Finance Operations Associate
Mesa, AZ jobs
Outlier is a platform owned and operated by Scale AI and believes AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
Create a grading rubric on what a good answer would be.
Write the correct answer that scores 100% on the rubric.
Provide clear, constructive feedback to improve AI-generated responses.
What we're looking for
PhD or Master's Degree in Finance or a related field. Can be currently enrolled.
Deep subject matter expertise with the ability to create complex, graduate-level problems that challenge AI reasoning.
Strong analytical and problem-solving skills, with experience in crafting rigorous, high-quality questions and solutions.
Attention to detail to accurately assess AI capabilities and evaluate peer submissions.
Fluency/High proficiency in English.
Operations Associate
Remote
Keep Growing with Nutrafol
We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You:
The ideal candidate is ready to join a rapidly growing team. We are looking for an Operations Associate, who is technically savvy and ready to wear multiple hats. We value strategic thinkers, motivated self-starters with positive attitudes and strong work ethic. You should have superlative organizational and communication skills and a strong eye for quality and detail. We are looking for someone who is very flexible and is willing to work during the weekend.
The Operations Associate will work with third-party fulfillment centers, shipping carrier relationships, customer experience, supply chain team and offshore team.
This is a full-time role with a Tuesday-Saturday schedule (8:30am to 5:30pm ET) to ensure team coverage and support during peak business needs.
Role Responsibilities:
DTC:
Perform daily fraud-screening on orders flag for secondary verification before releasing.
To handle and maintain E-commerce, Fraud, Payment Gateway, and 3PL Systems. (Magento, Kount, Authorize.net and PayPal preferred)
Handle all Fulfillment/Shipping issues and work closely with 3PL vendors.
Assist and troubleshoot any system issues raised by the customer experience team.
Triage any new projects and issues internally before escalating it to the development team.
Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner.
Handle all order errors and returns.
Liaising directly with the Card Processing Team for account specifics.
Process and submit documentation for chargebacks.
Ability to learn and handle the tasks needed for B2B and Retail channels.
Responsible for ensuring all orders are fulfilled in a timely manner.
Investigate any potential order and system errors
General knowledge of handling data
Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner.
B2B:
Handle all Fulfillment/Shipping issues and work closely with the fulfillment center.
Responsible for ensuring all orders are fulfilled in a timely manner.
Review and release orders that are verified orders.
Work closely with the Business Services Executive Team for any shipping related issues that the Business Development Manager escalated.
Triage any new projects and issues internally before escalating.
Investigate any potential order errors, returns and chargebacks.
Requirements:
Bachelor's degree or equivalent combination of education and experience
2- 5 years experience in operations and hands-on technical experience
Knowledge on ecommerce business model (i.e. Fulfillment/Shipping needs, Customer Service, User Experience, business processes, etc.)
Experience with Kount, Magento, Shopify, Skubana, or Salesforce is a plus
Strong organizational, time management, communication, process orientation and problem-solving skills
Some experience in analysis and documentation of functional requirements for ecommerce projects
Ability to multi-task that can manage several projects under a tight deadline and accommodate any changes
An entrepreneurial spirit with operational skills to ensure self-directed projects and ideas are seen through to execution
Ability to interact effectively with internal business teams (Sales, Customer Experience and Marketing, Supply Chain), at different levels of the organization
In-state and out-of-state traveling required for on-site audits and 3PL visits
A flexible mindset willing to accommodate the potential need for after hours coverage
Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.Salary Range:$60,000-$65,000 USDPerks & Benefits
Fully remote work experience
Comprehensive medical, dental, and vision package, including FSA program
401K with employer match
Quarterly Bonus Program
Flexible PTO
Two company-wide wellness breaks every day
Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
Monthly wellness stipend
Monthly internet stipend
Monthly cell phone stipend
Annual learning & development stipend
Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
Free meditation app membership (Headspace)
Free Nutrafol subscription
Pet insurance discounts and benefits
California residents may review our CCPA notice here.
Auto-ApplyFinance Operations Associate
Glendale, AZ jobs
Outlier is a platform owned and operated by Scale AI and believes AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
Create a grading rubric on what a good answer would be.
Write the correct answer that scores 100% on the rubric.
Provide clear, constructive feedback to improve AI-generated responses.
What we're looking for
PhD or Master's Degree in Finance or a related field. Can be currently enrolled.
Deep subject matter expertise with the ability to create complex, graduate-level problems that challenge AI reasoning.
Strong analytical and problem-solving skills, with experience in crafting rigorous, high-quality questions and solutions.
Attention to detail to accurately assess AI capabilities and evaluate peer submissions.
Fluency/High proficiency in English.
Account Management Operations Associate
Remote
About the company:
ResortPass is redefining what it means to be a hotel guest. We're building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay.
Our marketplace now connects guests with 2,300+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott Hilton, and more. We've helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible. The result: unforgettable experiences for guests and new revenue streams for partners.
Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality.
About the role
We are currently hiring a new member on our Account Management team! This person will handle many of the manual updates for our team due to system limitations. You will assist the AM team during the busy season and allow them to focus on inventory, pricing and hotel product conversion. This person will not be interacting with the hotels much but assisting with data entry tasks.
This is a wonderful opportunity for someone looking for seasonal remote work. Compensation for this May-September contract position will be $25 per hour and your shift will be Monday - Friday.
What you'll do
Assist in managing hotel accounts, including updating information and resolving issues
Perform data entry tasks accurately and efficiently to maintain and update partner records
Handle reactive tasks such as responding to client inquiries, providing support, and escalating concerns
Collaborate with the account management team to ensure a seamless and high-quality partner experience
Assist with ad-hoc projects as assigned to support the overall goals of the account management team
Who you are
We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you!
You have at least 1 year of experience in a customer-facing/data entry role and are driven to find the best solutions and build great relationships
An organized multitasker. You have experience efficiently managing multiple online platforms and juggling different tasks in a fast-paced environment while staying detail-oriented
An empathetic partner. You're able to adapt and respond to different personalities and corresponding requests with a friendly, positive, and patient personality
Communicative. You're clear and concise in your written and verbal communications
A problem solver. You're excited by a complex problem and take pride in finding unique and timely solutions
A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees
This contract position requires use of personal equipment including a computer and internet connection.
Auto-ApplyFinance Operations Associate
Ashland, KY jobs
Outlier is a platform owned and operated by Scale AI and believes AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
Create a grading rubric on what a good answer would be.
Write the correct answer that scores 100% on the rubric.
Provide clear, constructive feedback to improve AI-generated responses.
What we're looking for
PhD or Master's Degree in Finance or a related field. Can be currently enrolled.
Deep subject matter expertise with the ability to create complex, graduate-level problems that challenge AI reasoning.
Strong analytical and problem-solving skills, with experience in crafting rigorous, high-quality questions and solutions.
Attention to detail to accurately assess AI capabilities and evaluate peer submissions.
Fluency/High proficiency in English.
Care Operations Associate
Remote
Mantra Health is an award-winning digital mental health provider on a mission to make evidence-based care more accessible to students. We partner with colleges and universities to offer comprehensive virtual mental health services, including therapy, psychiatry, 24/7 crisis care, emotional wellness coaching, and self-care content.
Our technology solutions seamlessly integrate with campus health systems to enhance student well-being and improve graduation rates. Recognized as a leader in digital mental health, Mantra Health was named a Rising Star by the UCSF Digital Health Awards and won Juniper Research's Gold Star for Best Digital Therapeutic Solution. Today, our programs support over 900,000 students across 125+ campuses, including Penn State, MIT, and Miami Dade College.
We've raised over $34m from leading investors. We're looking for ambitious, talented, action-oriented individuals to join us in shaping the future of student mental healthcare.
About the Role
We are seeking a Care Operations Associate to play a critical role in ensuring smooth and efficient student care journeys by providing exceptional support to students and our clinic providers as we grow. This role requires a high attention to detail, strong understanding of healthcare operations, excellent communication skills, and a commitment to customer satisfaction. The associate will be responsible for resolving inquiries, troubleshooting issues, and guiding stakeholders through various healthcare processes.
What You'll Do
Serve as the primary point of contact for administrative care support inquiries via phone, email, and chat, providing accurate, policy-aligned responses and ensuring compliance with all privacy and documentation standards.
Assist students with navigating online portals, activating care, scheduling appointments, and supporting their continuity of care process.
Collaborate with clinical providers, technical support, partner success and other internal teams to resolve complex issues and ensure seamless patient care.
Document all interactions and resolutions thoroughly and accurately in the customer relationship management (CRM) system and electronic health record (EHR).
Identify and escalate urgent or sensitive issues to appropriate personnel for immediate resolution.
Contribute to the development and continuous improvement of care operations workflows, standard operating procedures (SOPs), and training resources.
Handle complaints and concerns with sensitivity and professionalism, striving for positive outcomes.
Participate in training sessions and team meetings to enhance knowledge and skills.
Who You Are:
High school diploma or equivalent; Associate's or Bachelor's degree in healthcare administration, business, or a related field preferred.
1-3 years of experience in a customer service role, preferably within a healthcare setting.
Strong understanding of healthcare operations, terminology, and common practices.
Strong problem-solving skills and precise attention to detail.
Excellent verbal and written communication skills with the ability to explain complex information clearly and concisely. Comfort on the phone as an external representative of Mantra.
Demonstrated experience with owning a process end-to-end, troubleshooting issues beyond simple scripted solutions, and proactively suggesting process improvements based on observed pain points.
Compassion, patience, and a genuine desire to help others.
Proven ability to work within operational metrics and has familiarity with KPIs in healthcare or operations settings. Ability to maintain confidentiality and adhere to all HIPAA guidelines.
Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
Metrics-driven mindset with demonstrated ability to meet or exceed operational KPIs while maintaining quality and accuracy standards.
Foster a collaborative team environment, particularly during high-pressure situations, by communicating complex information clearly and concisely, ensuring timely resolution and understanding across stakeholders.
Proficiency in Zendesk, Slack, Google Workspace, and experience working within CRM and EHR systems preferred.
Bilingual proficiency (English and Spanish) is a plus.
Hiring for the Following Shifts:
Monday to Friday 9am to 6pm Eastern
Monday to Friday 11am to 8pm Eastern
Saturday to Wednesday 11am to 8pm Eastern
Thursday to Monday 8:30am to 5:30pm Eastern
Why Choose Mantra
A chance to collaborate with a passionate, dedicated, and innovative team focused on elevating the student experience through mental healthcare.
Opportunities for professional growth through mentorship, cross-functional collaboration and skill development.
Competitive salary and benefits, including PTO, equity, health insurance, etc.
Compensation & Benefits
Compensation: $45,000-$48,000 / year
At Mantra, our distributed team is our secret sauce that allows us to support our mission everyday. We're collaborative, empathetic, and curious. We take time to celebrate our wins and learn from our mistakes. Each full-time employee at Mantra enjoys:
Medical, vision, and dental coverage for employees, spouses, and dependents
401(k)
Flexible work location
Generous PTO, sick days, jury duty days, and bereavement. Three week sabbatical and $3,000 stipend after five years of continuous full-time employment
Inclusive parental leave, equal for all parents
$1,000 new-parent mental wellness benefit
Commuter card, if you commute
Access to One Medical
Healthcare & Dependent Care FSA
Mantra health is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyContent Review Operations Associate (Remote)_
Cleveland, OH jobs
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.
Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI, we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Use the tool of rubrics to address user needs in a structured way.
Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What we're looking for
Education: Bachelor's degree or higher (or currently enrolled).
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Haves:
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Compensation and benefits
Earn up to $15 USD/hr, paid out weekly
Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM
Free access to
Model Playground
Interact, experiment and engage with leading large language models free of cost
Flexible schedule and
time commitment
No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home
Join a global community of
Coding experts
Join a global network of experts contributing to advanced AI tools
Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.
Junior Content Operations Associate (Remote)
Aurora, CO jobs
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.
Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI, we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Use the tool of rubrics to address user needs in a structured way.
Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What we're looking for
Education: Bachelor's degree or higher (or currently enrolled).
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Haves:
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Compensation and benefits
Earn up to $15 USD/hr, paid out weekly
Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM
Free access to
Model Playground
Interact, experiment and engage with leading large language models free of cost
Flexible schedule and
time commitment
No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home
Join a global community of
Coding experts
Join a global network of experts contributing to advanced AI tools
Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.
Product Operations Associate
San Francisco, CA jobs
Job Description
This is a 6 month contract position, for maternity coverage. Full-time, remote work is an option.
Since our humble beginnings of selling absurdly soft t-shirts from a VW bus, we've been pretty busy- building a great brand, opening 39 (and counting!) stores, and, most importantly, continuing to make awesome, super soft clothing. Turns out, all of this requires a good amount of work on the backend, and our HQ team is expanding to keep up… that's where you come in.
We're looking for a Product Operations Associate to join our small but mighty Planning Team- someone who can help us manage our product manufacturing process, encompassing purchase order placement and vendor management.
We need someone with a mind for numbers and a passion for making them work towards building a better business. A successful candidate will thrive in a collaborative, cross-functional, and highly dynamic start-up environment, and is excited to take on new challenges as the business continues to grow, even while we are mostly working from home. We have ambitious plans for 2021 and beyond, and need someone who can jump in and start making an impact immediately.
Job Responsibilities
Purchase Order Management:
Issue and maintain Purchase Orders across ML Mainline and ML Wholesale
Update Purchase Orders based on production shifts or changes
Manage On time PO Reporting
Manage PO Flow Forecasting
Coordinate with Logistics around shipment consolidation opportunities based on production flow/timing
Production/Vendor Management:
Work closely with vendors, product management and logistics team to ensure timely delivery
Establish and maintain effective working relationships with vendors
Proactively flag production issues that will affect ETAs so cross-functional teams can plan accordingly
Track photo sample orders to ensure on-time delivery to marketing
Communicate with vendor and execute on chase or reflow needs set by planning team
QUALIFICATIONS: (it bodes well if you have the below)
Detail Oriented.
Many jobs say you need to be detail-oriented; for this one, we really mean it. We're looking for someone who loves to solve problems through detailed data analysis and making said analysis extremely accurate. Having a penchant for sorting out all the specifics is vital.
A Strong Team Player.
The successful candidate for this position brings a positive approach to new and challenging projects. You are organized, self-motivated and accountable with an enthusiasm for getting stuff done. You will also have to work very closely with a number of other teams, including our Merchants, Production team, and Retail Ops. Communication skills are critical.
Driven to Build Something Great.
Hmmm, how to say this politely, we ain't Levis or the Gap. We're on the precipice of something really special, but we're not there yet. The road ahead is going to be challenging and we're looking for someone who embraces that and is eager to play a key part in getting us to the next level.
An Authentic Brand Advocate.
You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way.
Fine Print: we ask that you have the following qualifications:
Bachelor's Degree, or equivalent work experience
1 year previous experience in production
Bonus points for experience with Netsuite/ERP systems, Lightspeed POS, or Shopify
Excellent communication skills
Strong organizational and time management skills
Ability to multitask and work in a fast-paced environment
Look for opportunities for improvement and take initiative
Understand sense of urgency to meet deadlines and the needs of the business
Coordinate with cross-functional partners and various teammates
Operations Associate, Jackpocket
Reynoldsburg, OH jobs
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.
What you'll do as an Operations Associate
* Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
* Keep our systems updated with real-time customer order statuses and tracking information.
* Streamline and organize workflows to meet daily objectives and hit deadlines.
* Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
* Step in to support various operational projects as they arise, contributing to the team's overall success.
What you'll bring
* Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
* Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
* Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
* Exceptional customer service, communication, and time management skills.
* Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.
The US base salary range for this full-time position is $15.00 - $19.00 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
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