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Support associate jobs in Cambridge, MA - 959 jobs

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  • Direct Lending Associate - Private Credit

    The Liberty Mutual Foundation 4.5company rating

    Support associate job in Boston, MA

    A global investment firm in Boston seeks an Associate for the Direct Lending team. Responsibilities include managing the investment process for private credit, engaging with Borrowers and Sponsors, and preparing investment committee documentation. A minimum of 5 years of investing experience, particularly in direct lending, is required. This position offers the opportunity to work with a talented team and contribute significantly to investment strategies that power economic growth. #J-18808-Ljbffr
    $86k-143k yearly est. 1d ago
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  • Smartsheet Specialist - Product Launch Support

    JMD Technologies Inc.

    Support associate job in Cambridge, MA

    Title: Smartsheet Specialist - Product Launch Support Employment Type: Contract (4+ Months - potential to extend) Status: Accepting Candidates About the Role This role supports operational project planning for a high-visibility product launch. The specialist will work with cross-functional and global teams to drive launch readiness, visibility, and execution through advanced Smartsheet solutions. Key Responsibilities Develop and manage Smartsheet-based project plans, timelines, and dependency maps for launch activities. Build Smartsheet dashboards, reports, and automated workflows to track KPIs, readiness, and risks. Provide real-time visibility into progress, resource allocation, and issue escalation. Partner with cross-functional and global stakeholders to align launch execution and milestones. Support strong project governance and operational execution in a fast-paced environment. Qualifications 3+ years of experience in project management and operational planning. Advanced hands-on expertise with Smartsheet (dashboards, automation, reports, data linking). Experience supporting product launch or commercialization initiatives. Strong communication, organization, and stakeholder management skills. Exposure to pharma, biotech, or life sciences environments preferred. Compensation (MA Pay Transparency) Estimated hourly range: $50-$53/hr (W-2). Final rate within this range will be based on skills, experience, and interview results.
    $50-53 hourly 4d ago
  • Applied Tech Market Executive - Innovation Economy Banking MD

    Jpmorgan Chase & Co 4.8company rating

    Support associate job in Boston, MA

    A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion. #J-18808-Ljbffr
    $69k-114k yearly est. 5d ago
  • Fleet Management Support Specialist

    Crown Equipment Corporation 4.8company rating

    Support associate job in Boston, MA

    : Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $46k-59k yearly est. 2d ago
  • System Support Associate

    Kelmar 4.0company rating

    Support associate job in Wakefield, MA

    The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar's KAPS unclaimed property management system. The System Support Associate will be well versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in all facets of KAPS as well the possess the ability to assess current processes and recommend improvements and efficiencies. The System Support Associate may also be assigned individual and group projects as needed. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. The System Support Associate may be required to work occasional evening/holiday hours as needed. RESPONSIBILITIES AND DUTIES: Gather and document requirements from current or requested client-specific processes and customizations. This may include refining and reviewing the client requested criteria with the Product Owner and Management team Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines Perform acceptance and regression testing on completed development work First line of defense in all client support requests; use critical thinking skills and available tools and resources to diagnose problems and identify solutions; prioritize development requests based on needs and other factors Communicate regular updates on all open tickets for assigned clients and projects Train end users in the KAPS system, including assisting with periodic webinars Analyze and recommend process workflows to client Work with the Training and Documentation Specialist to author and maintain system and process documentation, knowledge base, and training materials Conduct/attend regular virtual meetings/calls with clients; occasional on-site meetings may be required Provide status reports on open requests to clients as required QUALIFICATIONS: Minimum of 2 years' relevant work experience; previous experience in managing clients in a system support role are preferred; preference may be given to candidates with a prior working knowledge of unclaimed property Excellent technical writing and verbal communication skills Solid planning, time management, communication, decision making, presentation and organization skills Advanced experience in Microsoft Office software (Excel, Word, Visio, etc.) Comfortable using online meeting platforms (Microsoft Teams, etc.) Comfortable in and adaptable to a fast-paced environment Self-directed learner and independent problem solver Must be a team player Travel up to 15% may be required Candidates must be legally authorized to work in the U.S without sponsorship now and in the future All positions on the Kelmar KAPS Team may have occasional non-standard schedule requirements (nights and weekends) for which sufficient notice will be provided. This may include travel time, coverage for Go Live weekends, and for on-call coverage, etc. SALARY & BENEFITS: Compensation for this role varies depending on several factors including level of experience and skill set. As required by applicable law, the hiring range for this position is $55,000 - $62,000. In addition, Kelmar provides the following benefits: Medical, Dental and Vision Insurance Flexible Spending Plans Basic Life, AD&D, and Voluntary Term Life Insurance Disability Insurance 401(k) Plan with Company Match Paid Parental Leave Paid Time Off Tuition Assistance Eligible for Discretionary Annual Bonus The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team! Kelmar Associates is an equal opportunity employer. PM20 (function () { 'use strict'; social Share.init(); })();
    $55k-62k yearly 2d ago
  • Desktop Support

    Teksystems 4.4company rating

    Support associate job in Providence, RI

    This role focuses on the hardware lifecycle refresh, ensuring that our medical staff have the most up-to-date and reliable technology to provide exceptional patient care. you will be responsible for deploying hardware, troubleshooting issues, and providing top-notch customer service . Workstation Builds, Printer Refresh, and Laptop/Desktop Refresh. Candidates must be flexible and willing to adapt to evolving business needs and workload fluctuations. *Key Responsibilities:* * Deploy hardware and ensure devices are properly connected to the network. * Troubleshoot Level I issues in real-time. * Understand intake processes related to IT Service Management (ITSM). * Collaborate effectively with team members while also being able to work independently. * Interact with medical staff, providing exceptional customer service and support. Desired Skills and Qualifications: * Experience with hardware deployment and network connectivity. * Strong troubleshooting skills, particularly with Level I issues. * Familiarity with IT Service Management (ITSM) processes. * Excellent communication and interpersonal skills. * Ability to work both independently and as part of a team. * Coachable, adaptable, and a self-starter. *Skills* * Desktop Troubleshooting * Hardware support * Customer service * Windows 10/11 Support * Technical support *Job Type & Location* This is a Contract position based out of Providence, RI. *Pay and Benefits*The pay range for this position is $20.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Providence,RI. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-26 hourly 2d ago
  • Configuration Technician

    Granite Telecommunications 4.7company rating

    Support associate job in Lincoln, RI

    Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled General Summary of Position: As a Configuration Technician, this person will be working hands on staging products such as Edgeboot, Cisco, Adtran, Juniper, Cradlepoint, Fortinet, and Meraki. They will need to communicate clearly, both verbally and in writing, to engineering, provisioning, and project management teammates. They will also work in coordination with the warehouse teams picking, packing and shipping equipment out of the Lincoln, RI facility. Accuracy will be vital to the success of this person along with the ability to work on multiple different projects during a shift. Duties and Responsibilities: Manage ticket queues Ensure the timeliness and accuracy of customer orders Responsible for the successful and safe execution of work instructions to meet the standards set by Granite's Product and Provisioning teams to equipment staging and configuration Work closely with all internal departments to ensure equipment is correctly configured and shipped to customers Required Qualifications : Proficient in Microsoft Office Suite Strong organizational skills Ability to work independently and make judgement calls to resolve issues Strong analytical and problem-solving skills Strong verbal and written communication skills Ability to multi-task Ability to work in a warehouse environment Preferred Qualifications: Experience with staging telecommunications equipment Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN Experience with multiple equipment manufacturers (Cisco, Adtran, Fortinet, Meraki, Cradlepoint, and others) #LI-JH1
    $35k-49k yearly est. 2d ago
  • Service Desk L1 Support Specialist

    Global Partners LP 4.2company rating

    Support associate job in Waltham, MA

    As part of the IT Service Delivery team, the Service Desk L1 Onboarding/ Offboarding Specialist will support the onboarding/offboarding functions. This position will report to the Service Desk manager and will work with managers and IT to assist in manager needs and IT account creation processes, build laptops, and able to assist new hires with any questions during their first week of onboarding training. The primary focus and responsibilities of this position will be to hire/terminate those that join or leave Global. You will be involved with troubleshooting and helpdesk assistance will be required. This position is based out of Waltham, Massachusetts. We offer a flexible work environment. This means working up to 2 days a week remotely and the rest of the time in the office. At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value. : Setup and maintenance of desktop and laptop computers, printers, mobile devices, and other equipment for onboarding Assisting in the onboarding and offboarding process of employees Host new hire orientations as needed. Representing IT and must be able to speak layman's terms or translate tech speak to those that are not tech savvy Coordinate and interface with HR to ensure hires are created in a timely manner Providing proactive support and training to the user community Providing desk side or remote assistance to end users in the use of existing and new technologies, hardware, and software Assisting end users with installation, configuration and troubleshooting of hardware and software to ensure continued usability of equipment and software Contributing knowledge and updated information into Global's IT Knowledge Base. Additional hours may be required for problem management and special projects. Participation in Global's “off-hours” coverage rotation Tracking open issues using Global's ticketing system Additional Job Description: High School diploma/GED required Bachelor's degree in Computer Science desired Minimum 1-2 years as a Tier I Technical Support Specialist A basic understanding of Microsoft Active Directory, DNS, DHCP and IP Networking. Capable of building user workstations and/or laptops. Strong working knowledge of Laptops, Desktops and Printers support Ability to effectively support remote users via phone, email, and desktop remote control software. Have a strong working knowledge of the Apple ecosystem and able to troubleshoot Mobile Device Issues (iPhones, iPads) Basic phone PBX skills. Desired Technical Skills include: Experience with Active Directory Strong working knowledge of Windows 10 WDS and SCCM deployment Experience with iOS as an IT professional NON-TECHNICAL SKILLS: The ability to work independently or in a group setting. Highly organized and time management skills Public speaking- must be able to speak to a group. Ability to find technology workarounds to issues that cannot be resolved in a timely fashion. Good organizational skills. Good verbal and written communications skills. Desire to be challenged. Pay Range: $25.38 - $35.43 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************ or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $25.4-35.4 hourly Auto-Apply 4d ago
  • PT Support Associate

    Tory Burch 4.9company rating

    Support associate job in Wrentham, MA

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. * Our culture is welcoming and inclusive -- everyone is empowered to make a difference. * We have the best team in the world and believe in paying competitively and rewarding high performance. * Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. * We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. * We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way * We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: * One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts * Occasional overnight travel may be required * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together * Adaptable - We change before we have to * Entrepreneurial - We own it * Collaborative - There's no "I" in Tory * Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each other * Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 16.00 USD - 19.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $28k-33k yearly est. Auto-Apply 12d ago
  • Support Operator

    Creatio

    Support associate job in Boston, MA

    Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We're proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.'s Best Workplaces list, highlighting our commitment to employee wellbeing and a strong workplace culture. Creatio is looking for a Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content. Key Responsibilities Support Operations & Case Handling * Handle and distribute incoming support cases with proper prioritization and ownership * Monitor the support queue and proactively take cases into work * Provide expert guidance on Creatio products and related services * Process service requests including cloud-related actions, licensing, and SLA activation * Keep customers informed about case progress and resolution timelines * Manage escalations and support critical customer situations * Collect and analyze customer feedback to improve support quality Customer Communication * Communicate with customers via phone, chat, and email in a clear and professional manner * Provide consultations and explanations tailored to customer needs * Perform remote sessions to assist with issue resolution when required Knowledge Sharing & Continuous Improvement * Create, update, and maintain knowledge base articles and internal documentation * Collaborate with the Academy team by providing feedback and content improvement suggestions * Identify recurring issues and contribute to optimization of support processes and service quality Candidate Expectations * Experience in customer or technical support roles * Strong understanding of HelpDesk / ServiceDesk operations * Excellent verbal and written communication skills * Strong capability to explain technical concepts clearly to users * Ability to manage escalations and critical cases with a solution-oriented approach * Confident use of office software, email clients, and web browsers * Basic understanding of PC architecture and networks * Foundational knowledge of databases (DBMS) is a plus * Strong teamwork skills and the ability to manage multiple tasks simultaneously * English proficiency at B2 level or higher What You Should Expect From Us * The award-winning product (a Leader in Gartner Quadrants) to be proud of * A remote-first hybrid model: while giving plenty of space for personal focus, we encourage regular meetings in one of our five hubs worldwide * Culture of genuine care, ownership, dedication, and high standards * A vibrant corporate life: explore your teammates' cultures in online and offline events, take part in sports competitions, art masterclasses, and unforgettable parties * Health support: multiple medical insurance options provided with our trusted partner * Competitive pay for all team members * Paid leave options for life events, sickness, and more * A modern and welcoming hub in the Kyiv city center for collaboration or focused work
    $30k-43k yearly est. 31d ago
  • Remarketing Support Associate

    First Help Financial 4.3company rating

    Support associate job in Needham, MA

    First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Remarketing Support Associate Your Location: Remote/Anywhere within the US Your Schedule: Monday - Friday 8:00 am - 4:30 pm EST You Report To: Remarketing Team Lead Your Compensation: $19.11 per hour plus a bonus! Learn more about our awesome Loss Mitigation Department About the Opportunity: First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Loss Mitigation department to accommodate our remarkable growth! What you will do: Your duties include, but are not limited to: Review reports and photos of vehicles to assess damage and overall condition Input and track Sales information in Leapfrog Update and maintain auction statuses in AutoIMS Input receipt of post-sale checks Audit and send required documents for Gap/Warranty Cancellations Maintain post-sale document uploads Verify insurance coverage on recovered vehicles Assist with title tracking in the Allstate portal and Remarketing dashboard Assist Remarketing team with any other duties What you bring: Demonstrated historical career stability High School diploma or GED equivalent required 1+ years of Remarketing or Loss Mitigation experience preferred Previous experience in the automotive, lending, auto insurance, car dealership, mechanical, auction industries preferred Passion to establish a career with FHF, we grow our teams Excellent communication skills/must be a team player keeping all lines of communication open Ability to multitask, self-reliant Proficient knowledge of Excel and Outlook Strong attention to detail A “can do” attitude FHF Benefits… Great Perks - We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us. Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you. Diversity and Inclusion FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.
    $19.1 hourly Auto-Apply 10d ago
  • Temporary Educational Support Associate

    Berklee College of Music 4.3company rating

    Support associate job in Boston, MA

    : Berklee's NYC campus is a hybrid facility consisting of graduate degree programs, summer programs, and the operation of Power Station, the largest professional recording studio in NYC servicing clients in the music, film, theater, and television industries. Berklee NYC's Master of Arts in creative media and technology is designed to teach the tools and strategies needed to thrive in artistic fields that continually evolve and change at a rapid pace. The core curriculum of the graduate program provides foundational knowledge that addresses both the business and creative sides of the performing arts. The three specializations are for the graduate program include: Live Music Production and Design, Songwriting and Production, and Writing and Production for Musical Theater. Power Station at Berklee NYC houses facilities for both the commercial studios and academic programs. Containing 5 recording studios as well as a black box theater and spaces such as a video control room, classrooms, and labs, Berklee NYC offers services for recording, education, events, and performances. The facility offers round-the-clock service to both professional clients as well as full-time students operating as a truly hybrid commercial and educational facility. Job Description Reporting to the Academic Technology Manager, Educational Support Associates are responsible for a variety of tasks related to the academic functioning of Berklee NYC. Collaborating with faculty, staff, and students at BNYC, you will assist in tasks ranging from classroom setup and breakdown to helping facilitate daily classroom functions, and educational activities and events, as well as providing logistical support to academic staff and faculty. You are a team player with strong communication skills, who thrives in dynamic environments and excels at collaborating with colleagues to achieve common goals. You will find success in this role if you possess an acute attention to detail, demonstrate an advanced understanding of audio, video, and lighting equipment, and have a basic understanding of educational and pedagogical practices. In this role, your tasks will include inventorying and distributing equipment for classrooms and ensuring that academic facilities are stocked with supplies and are in a clean and presentable state at all times. You are willing to work flexible hours to adapt and accommodate a dynamic schedule of classes and academic activities throughout the year. You can anticipate on average 28 - 35 hours a week during the academic calendar (September through mid-December; Mid-January through End of June). Essential Duties and Responsibilities: * Opening and closing of academic facilities * Setup and breakdown of classrooms and educational activities and events * Setting up instruments, backline, microphones, and other audio equipment * Setting up lighting fixtures and operating lighting consoles * Moving and setting up video equipment and lighting * Maintaining educational technology labs * Supporting classroom and facility technology * Assisting in technical setup, support, and trouble-shooting for classes, and educational events * Attending to all faculty and student technical needs in the academic facilities * Supporting students in their design and operation of events in a professional venue * Assisting in the daily oversight and scheduling of student employees * Performing frequent Inventory and stocking of supplies throughout academic facilities * Maintaining cleanliness of classrooms and other academic spaces * Assisting upgrades and installation in academic facilities * Creating and maintaining support documentation for academic equipment and spaces Experience and Competencies: * Willingness and ability to work both independently and as part of a team * A degree in media, recording, or related field or commensurate experience * Understanding of DAWs, audio interfaces, audio connectivity, and MIDI * Willingness and flexibility to work nights and weekends * Great communication skills * Attention to detail in all areas of work * Critical thinking, Problem-solving, and decision-making skills while using good judgment and maintaining professionalism * A learning and growth mindset to advance in competency with experience at Berklee NYC * Demonstrated commitment to diversity, fairness, and equal opportunity * Culturally sensitive to a wide variety of backgrounds and communication styles * Flexibility to adapt to changing surroundings and situations * Willingness and ability to navigate within a complex academic setting and build and cultivate relationships Preferred skills: * Live performance lighting, video and sound experience are greatly preferred * Knowledge of basic video systems, lighting, or live sound is a huge plus Submissions: Electronic applications only. Please submit the following application materials in PDF or Word format. All materials can be uploaded to the Resume/Cover Letter application section. Please send: * A letter of application * A current resume or CV * Three professional references & their contact information. * Links to websites or online resources with representative samples of your work * You may be asked to submit additional materials after your application has been reviewed by the search committee. Hiring Range: $24.00 - $27.00 per hour; hourly rate dependent on relevant experience and education. Please visit the Total Rewards page to learn more about the benefits of working at Berklee. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************. * Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type: Casual
    $24-27 hourly Auto-Apply 47d ago
  • Bilingual Site Support Associate

    Children's Friend 4.1company rating

    Support associate job in Providence, RI

    🌟 Join Our Team: Bilingual Site Support Associate 🌟 Location: Providence, RI- Tempo Site located at 53 George M Cohan Blvd, Providence, RI 02903 Department: Administration Reports To: Administrative Support Supervisor Employment Type: Part Time- Monday- Friday 12:30pm-5:30pm Pay: 16.46/hr Are you passionate about providing exceptional client support while keeping operations running smoothly? Do you thrive in a dynamic environment and enjoy helping people feel welcome and safe? Children's Friend is looking for a Bilingual Site Support Associate to be the face and backbone of our site operations! 🛠️ What You'll Do: Welcome and assist clients, staff, and visitors with professionalism and warmth Manage reception duties: phone calls, appointment logs, visitor check-ins Perform key administrative tasks like mail handling, supply tracking, and data entry Maintain the cleanliness and safety of indoor and outdoor facilities Support minor maintenance needs and coordinate repairs Assist with bilingual (Spanish-English) translation for forms and communication Float between locations as needed, offering support across multiple sites 🌈 What You Bring: High School diploma or GED required Bilingual in Spanish is required Experience in reception, customer service, janitorial, or facility support preferred Strong interpersonal and organizational skills Proficient in Microsoft Office and standard office equipment ServSafe certification is a plus (or willingness to complete upon hire) Reliable transportation and flexibility to work at various locations 💪 Physical & Work Requirements: Able to lift up to 20 lbs, stand for long periods, and work both indoors and outdoors in varied conditions Comfortable performing cleaning and basic maintenance tasks ❤️ Why Join Us? At Children's Friend, we don't just offer a job - we offer purpose. Our supportive and inclusive team is dedicated to uplifting families and making a lasting impact in the community. You'll enjoy: A dynamic, mission-driven workplace. Opportunities to lead, learn, and grow. A voice in shaping programs that change lives. 🔒 Equal Opportunity Employer We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at **************** . Children's Friend offers a comprehensive benefits package to PT employees that includes the following: 12 Holidays Competitive Vacation Benefits Training and Professional Development Education Assistance
    $34k-54k yearly est. Auto-Apply 12d ago
  • Operations Support

    Nutrien

    Support associate job in Norwood, MA

    Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future , is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity. Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven Seed and Dyna-Gro Seed; as well as financial, custom application and precision ag services. Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions. What You'll Do: Maintain facility, vehicles and equipment to company standards Perform general equipment maintenance and mechanical work Load and unload trucks Operate loaders, fork-lifts, tractors and location equipment in a safe manner Blend dry and liquid fertilizer with automated blend systems Load and deliver product to customers and/or custom application equipment Maintain delivery equipment to DOT standards and perform pre-post trip inspections Ensure all paperwork is completed for loading, delivering and unloading product at the location and to customers per Nutrien Ag Solutions requirements Maintain a clean and safe working environment Follow all Nutrien Ag Solutions Safety Rules Comply with all applicable laws and regulations Other Duties as assigned What You'll Bring: High School Diploma or equivalent required Agricultural, heavy equipment repair or operator experience preferred Ready to make an impact with us? Apply today! The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, Instagram, and X.
    $30k-44k yearly est. 38d ago
  • Peer Specialist Community Support Services $2,000 retention bonus

    Care New England Health System 4.4company rating

    Support associate job in Providence, RI

    is eligible for a $2,000 retention bonus. The Providence Center Peer Specialist Community Support Services provides peer support services, serves as a consumer advocate, provides consumers with written and experiential information and resources to promote recovery. The Peer Specialist Community Support Services will perform a wide range of tasks which will assist consumers in regaining control over their own lives and over their recovery process. They will coordinate with multidisciplinary Integrated Health Home treatment teams to identify, support, assess and address consumers barriers to achieving goals and objectives. Duties and Responsibilities: As a member of the Peer Specialist team, the Peer Specialist will mentor and provide Recovery based coaching for SPMI clients to assist the client in pursuing his/her individual health and wellness journey. Provides individualized health coaching to clients in obtaining their health objectives. Support in managing their mental and physical health. Supports clients in learning how to make good choices for themselves. Creates and adapts wellness objectives to overcome barriers to good mental and physical health based on needs of, and with input from, clients. Co-facilitates groups/classes to support improved health outcomes for SPMI clients Works closely with TPC teams to engage clients in appropriate services and resources and assist with coordination of care. Promotes consumer engagement in therapy with clinicians, engagement with psychiatric appointments, compliance with the healthcare registry, involvement and engagement with wellness services and engagement with primary care. Completes all tracking and reporting requirements for outcomes and evaluation Maintains appropriate professional standards and provides appropriate follow-up for consumers. Provides self-help recovery services (WRAP, Pathways to Recovery) and other peer wellness services Coordinates with TPC teams to expand the reach of wellness/health focused peer specialist services. Other duties may be assigned. Requirements: High School diploma or GED required. Associates Degree or higher preferred. RI State certified Recovery Coach or plan to complete this within first year. Understanding of community resources and recovery oriented systems of care model. Knowledge of basic crisis intervention, motivational interviewing, and some case management techniques required. Ability to act as an advocate for the needs of the parent is required. Candidate must demonstrate an understanding of, and belief in, the SUD recovery process. Minimum of 2 years established recovery time. Positive communication skills. Must be 21 years old or older. Bilingual Spanish preferred. Must have valid driver's license, registration, current inspection and insured automobile. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
    $38k-57k yearly est. 60d+ ago
  • Payroll Customer Service and Support Specialist

    Commonwealth Payroll & HR

    Support associate job in Marblehead, MA

    Customer Service and Support Specialist 📍Marblehead, Ma | 🕘 Hybrid/In-Office/Remote | 🧾 Full-Time Are you passionate about client service and ready to take the next step in your career in payroll and HR tech? Join our team as a Customer Service and Support Specialist and help businesses thrive by supporting them through their payroll, tax, and HR technology needs. In this role, you'll work directly with clients to resolve payroll inquiries, build onboarding and benefits tools in the isolved platform, and train users on best practices. You'll manage support cases through our CRM, contribute to process improvements, and become a trusted partner to the organizations we serve. We're looking for someone who is detail-oriented, tech-savvy, and confident communicating with clients across various channels. Prior experience in payroll or using platforms like isolved is a plus - but above all, we're looking for someone with a customer-first mindset and a drive to grow. What You'll Do: Support clients with payroll, tax, timekeeping, benefits, onboarding, and more Troubleshoot issues, ensure data accuracy, and provide platform training Manage tasks through CRM systems like Salesforce and collaborate with internal teams Help improve our service and client experience through proactive support What You Bring: Experience in payroll, tax, or HR systems preferred (especially isolved) Clear communication skills and strong attention to detail Ability to manage multiple priorities and maintain a solution-oriented mindset A collaborative, team-focused attitude What We Offer: Competitive salary Medical, dental, vision, and 401(k) with company match PTO and company-paid holidays Ongoing training and career development A supportive, team-oriented culture that values your contributions Ready to make an impact and grow your career with a company that puts people first? 👉 Apply now and let's grow together. #hiring #payrolljobs #customersupport #HRtech #iSolved #careers #CommPayHr
    $39k-73k yearly est. 60d+ ago
  • Customer Service Support Specialist

    Scrub-A-Dub Auto Wash Centers

    Support associate job in Natick, MA

    Full-time Description New England's top car wash is looking for a Customer Service Support rep to join our Natick team! You will be the face of ScrubaDub for our customers, fielding in person questions and manning our customer service line. You'll have the opportunity to put smiles on the faces of your customers. This is a permanent, full time position in our Natick Carwash and is an administrative and support role for the carwash managers. Monday through Friday, 8 am to 5 pm with a 1 hour lunch break. Our Core Values Care Like Family - go above and beyond for your team Show Pride - quality service with a smile Accountability - own your performance Drive Change - commitment to constant improvement Safety Always Dazzle - provide superior customer experiences Your Responsibilities and Duties · Field in person and phone inquiries by customers at the Natick carwash. · Provide information about our products and services to customers · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions in our database · Develop and maintain a knowledge base of the evolving products and services · Site upkeep - maintain clean customer lounge and satisfaction cart · Other administrative and support duties to support the site as required Requirements Your Qualifications and Skills · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Benefits · Competitive Hourly Rate: $20 an hour starting · Medical: we cover 50% of medical and dental insurance premiums · Vacation: You will receive paid vacation, sick, and holiday pay · Personal Car Care: You will receive free car washes and employee discounts on car detailing services for your personal vehicles · Retirement: 401K plan with a 3% employer match · Scholarships - Tuition reimbursement and educational scholarships available Salary Description $20+ per hour
    $20 hourly 60d+ ago
  • Direct Lending Associate - Private Credit

    Liberty Mutual Insurance 4.5company rating

    Support associate job in Boston, MA

    A prominent investment firm is seeking an Associate for its Direct Lending team in Boston, MA. The role involves overseeing the private credit investment process, including sourcing and underwriting loans, and requires at least 5 years of investing experience, with strong skills in relationship building and communication. The company values innovation and offers a supportive work environment with a focus on diversity and inclusion. #J-18808-Ljbffr
    $86k-143k yearly est. 1d ago
  • Lab Instrument Support Specialist (GMP)

    JMD Technologies Inc.

    Support associate job in Norwood, MA

    Title: QC Equipment Technician Employment Type: Contract Status: Accepting Candidates About the role Support QC lab operations by keeping equipment running properly and compliant with GMP standards. Key Responsibilities • Troubleshoot QC lab equipment issues • Support deviations, CAPAs, and change controls • Manage equipment lifecycle activities • Maintain cGMP-compliant documentation Qualifications • 3+ years in a GMP QC laboratory • Experience with equipment troubleshooting • Knowledge of GMP/GxP requirements • Strong documentation skills Compensation (MA Pay Transparency): • Estimated hourly range: $32-$35/hr (W-2) Final rate within this range will be based on skills, experience, and interview results.
    $32-35 hourly 4d ago
  • Database Support Specialist

    Kelmar 4.0company rating

    Support associate job in Wakefield, MA

    The Database Support Specialist position combines strong database and analytical skills to work with the product owner, business team and development staff. The KAPS application utilizes a complex Microsoft SQL Server database system incorporating the application's business logic. The Database Support Specialist position will require some evening and weekend work, and occasional travel for Kelmar meetings. This is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE. RESPONSIBILITIES AND DUTIES: Respond to database-related tickets, incidents, and issues Troubleshoot issues by debugging code and preparing appropriate changes Adhere to the KAPS Database standards and policies Work closely with the KAPS Support Team, Product Owner and Analysts, and Business Team to provide efficient yet thorough resolution to tickets Participate in code reviews Work with and support application developers in writing and implementing effective and accurate databased code and SQL queries Participate in team meetings and occasional onsite summits QUALIFICATIONS: A minimum of 2 years of demonstrated experience in Microsoft SQL Server, version 2012 or later Bachelor's degree in computer science, information technology, or relevant work experience Experience developing database systems according to documented standards, using a strong understanding of database normalization and the third normal form of database design Experience understanding database schemas, tables, views, procedures, functions, and system security Experience with integration with software version control systems a plus Experience debugging code and optimizing database objects Demonstrate effective communication skills, both written and verbal with strengths in documentation and logic The successful candidate will be meticulously organized and pay close attention to detail Ability to work well with a geographically dispersed team, using Kanban methodologies Candidates must be legally authorized to work in the U.S without sponsorship now and in the future SALARY & BENEFITS: Compensation for this role varies depending on several factors including work location, level of experience, and skill set. As required by applicable law, the hiring range for this position is $75,000 - $85,000. In addition, Kelmar provides the following benefits: Medical, Dental and Vision Insurance Flexible Spending Plans Basic Life, AD&D, and Voluntary Term Life Insurance Disability Insurance 401(k) Plan with Company Match Paid Parental Leave Paid Time Off Tuition Assistance Eligible for Discretionary Annual Bonus The rewards for this position are many. We offer a great working environment that provides for work/life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team! Kelmar Associates is an equal opportunity employer (function () { 'use strict'; social Share.init(); })();
    $75k-85k yearly 2d ago

Learn more about support associate jobs

How much does a support associate earn in Cambridge, MA?

The average support associate in Cambridge, MA earns between $27,000 and $98,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in Cambridge, MA

$52,000

What are the biggest employers of Support Associates in Cambridge, MA?

The biggest employers of Support Associates in Cambridge, MA are:
  1. Macy's
  2. Massachusetts Institute of Technology
  3. Berklee College of Music
  4. First Help Financial
  5. M.I.T. International, Inc.
  6. South Boston Community Health Center
  7. Kelmar Associates
  8. Beth Israel Lahey Health
  9. JLL
  10. Ralph Lauren
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