Serve as the primary point of contact for key internal and external customers supporting specialty pharmacy and strategic group partnerships. This role drives relationship management, customer retention, issue resolution, and operational excellence to ensure partners receive timely support, smooth onboarding, and a high-value experience.
Key Responsibilities
Relationship & Account Leadership
Lead relationship management and retention efforts for a portfolio of strategic partner groups.
Collaborate with sales and internal stakeholders to gather insights that support customer growth and retention goals.
Customer Support & Issue Resolution
Serve as the go-to point for timely resolution of customer issues (onboarding, account setup, ordering, returns, credits/rebills, pricing/contract updates).
Troubleshoot e-commerce and system inquiries, coordinating with relevant teams to close the loop.
Communication & Coordination
Effectively communicate with partner administrators, internal departments, buyers, and executives via phone and email.
Manage multiple partner mailboxes and ensure established process flows support superior customer service.
Implementation & Continuous Improvement
Assist and co-lead implementation meetings, offering guidance and resolving pain points across functions.
Review and support internal/external reporting to inform strategic decision-making and compliance.
Act as subject matter expert (SME) for partner product and contract setups to ensure accurate transactions and order execution.
Cross-Functional Engagement
Collaborate with departments to support partner needs, escalate issues, and align on solutions that enhance the customer experience.
Lead problem-solving efforts that drive operational efficiency and partnership success.
Qualifications & Skills
Required Experience
3+ years of experience in customer service, account support, or related roles supporting either inside or outside sales.
Technical & Tools Skills
Advanced proficiency with Microsoft Office (Excel, Outlook, Word, OneNote).
Experience using business systems such as SharePoint, SAP, Salesforce, Business Objects, or e-commerce platforms.
Communication & Interpersonal Skills
Excellent verbal and written communication skills with strong presentation capabilities.
Ability to communicate professionally with varied audiences (internal teams, external partners, executives).
Problem-Solving & Organization
Demonstrated ability to troubleshoot independently and collaboratively.
Strong organizational skills with the ability to manage multiple priorities and partner requests.
$27k-40k yearly est. 1d ago
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Support Associate
Tory Burch 4.9
Support associate job in Orlando, FL
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
* Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
* We have the best team in the world and believe in paying competitively and rewarding high performance.
* Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
* We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
* We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
* We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
* One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
* Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
* Occasional overnight travel may be required
* Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
* Adaptable - We change before we have to
* Entrepreneurial - We own it
* Collaborative - There's no "I" in Tory
* Client & Brand Focused - We put ourselves in Tory's shoes
* Live the Values - We show up for each other
* Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
$24k-29k yearly est. Auto-Apply 32d ago
Periopertive Support Associate II
Orlando Health 4.8
Support associate job in Orlando, FL
Department: DPH Surgery Title: Perioperative SupportAssociate II Status: Full-Time Shift: 5 - 8 hour shifts (7am to 3:30pm) OR 4 - 10 hour shifts M/W/TH/F (7am to 5:30) On-Call Required, 1-2 times per month Orlando Health Dr. P. Phillips proudly holds recognition as a "Best Regional Hospital" by U.S. News & World Report and selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare. We are an award-winning, full-service medical/surgical facility that has been serving the residents of southwest Orange County and Orlando's growing tourist population since 1985. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine. In 2025, Dr. P. Phillips Hospital opened the onsite Team Member Wellness Center, designed to support employee health and well-being. The center features a state-of-the-art fitness facility, a dedicated tranquility space, and wellness activities - making it easy to recharge and get your workout in before or after your shift. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. TOP REASONS TO CHOOSE ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL Onsite State-of-the-art gym and wellness center! The center offers a state-of-the-art fitness facility, a dedicated tranquility space, and a variety of wellness activities-making it easy to recharge and get your workout in before or after your shift. Competitive Pay Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits (start day one) Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. Forbes Recognizes Orlando Health as a Best-In-State Employer Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Employee-centric Dr. P. Phillips Hospital has been selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare. ABOUT DPH SURGERY SERVICES The surgery department is located on the second floor of tower A and provides comprehensive care on a 24-hour, 7-day week basis. Dr. P. Phillips surgery provides intraoperative services for patients requiring orthopedic, neurological, general, vascular, gynecological, urologic, ENT, and robotic services with our 10 OR suites Responsibilities Participates as a member of the perioperative nursing team and is able to perform duties of PSA I. Essential Functions Understands the sterile technique required to establish a sterile field. Demonstrates the skills of surgical scrubbing, gowning and gloving and working within a sterile field. Under the supervision of a Registered Nurse, the PSA II can assists in preparing the O.R. for surgical procedures by opening sterile supplies, identifying minor equipment problems and setting up rooms per procedure preference cards. Works closely with co-workers to ensure availability of needed equipment, O.R. beds, and stretchers. Under the direct supervision of the Registered Nurse and Anesthesia personnel, assists with positioning of patients for procedures and holding extremities during the operative prep. Assists in maintenance of unit records and supplies. Scrubs into a surgical procedure to hold a limb, camera or retractor placed by surgeon during a surgical procedure. Suctions at the surgical site when able to see the suction tip and under the direction of the surgeon. Cuts suture ends at skin closure under the direction of the surgeon. Assists the circulating nurse under direct supervision. Hooks up and trouble shoots video equipment. Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility. May have limited access to areas storing medications. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training High School diploma or equivalent. Must successfully complete first available PSA II training course (written and skill testing) and demonstrate completion of 30 hours of competent surgical case participation. Licensure/Certification Maintains current BLS/HealthCare certification. Experience Three (3) months experience as PSA I or Clinical Technician; or currently enrolled in or completed a Nursing, Surgical Tech or Medical Program.
Education/Training High School diploma or equivalent. Must successfully complete first available PSA II training course (written and skill testing) and demonstrate completion of 30 hours of competent surgical case participation. Licensure/Certification Maintains current BLS/HealthCare certification. Experience Three (3) months experience as PSA I or Clinical Technician; or currently enrolled in or completed a Nursing, Surgical Tech or Medical Program.
Position Summary Participates as a member of the perioperative nursing team and is able to perform duties of PSA I. Essential Functions Understands the sterile technique required to establish a sterile field. Demonstrates the skills of surgical scrubbing, gowning and gloving and working within a sterile field. Under the supervision of a Registered Nurse, the PSA II can assists in preparing the O.R. for surgical procedures by opening sterile supplies, identifying minor equipment problems and setting up rooms per procedure preference cards. Works closely with co-workers to ensure availability of needed equipment, O.R. beds, and stretchers. Under the direct supervision of the Registered Nurse and Anesthesia personnel, assists with positioning of patients for procedures and holding extremities during the operative prep. Assists in maintenance of unit records and supplies. Scrubs into a surgical procedure to hold a limb, camera or retractor placed by surgeon during a surgical procedure. Suctions at the surgical site when able to see the suction tip and under the direction of the surgeon. Cuts suture ends at skin closure under the direction of the surgeon. Assists the circulating nurse under direct supervision. Hooks up and trouble shoots video equipment. Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility. May have limited access to areas storing medications. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures.
$35k-48k yearly est. Auto-Apply 2d ago
Client Support Associate
GCM 4.6
Support associate job in Orlando, FL
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client SupportAssociate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
$27k-41k yearly est. Auto-Apply 60d+ ago
Member Support Associate
Seco Energy
Support associate job in Wildwood, FL
Energize your Career at SECO Energy! General Purpose of Job This position is responsible for the identification and response to member service needs by telephone, in person, or through other channels and to promote cooperative services and products. This position may be subject to overtime on short notice, on-call and call-out after normal working hours and on weekends and holidays to effectively respond to members for power outages and emergency situations. This position may be assigned to the call center, service center or office support based on business needs and demonstrated job knowledge, skills, abilities, and performance.
Minimum Required Qualifications and Competencies
The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.
Education
* Minimum: High School or GED
* Preferred: Associate's degree in business related field
* Preferred: business administration, communication, and Microsoft applications
* Job-related experience may be substituted for the required education on a year-for-year basis.
Experience
* Required: Two (2) years' recent job-related experience in a customer service or call center capacity.
* Preferred: Experience in cash handling
* Preferred: Experience within an electric utility or related industry.
Other Requirements
* Ability to operate a variety of office equipment, including a personal computer, printers, copy machines, telephone, and fax machine.
* Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations.
* A valid Florida driver's license for local business travel between Call Centers and/or Member Service Centers; must have and maintain an acceptable driving record as determined by SECO Energy.
* Normal work hours shall be eight (8) hours between 7:00 am and 7:00 pm, Monday through Friday.
* This position is subject to 8-hour rotating shifts Monday through Friday, between 7:00 am and 7:00 pm; requires the ability to work irregular hours for assignment completion and flexibility to change scheduling, work overtime or report to work on short notice, call-out and on-call assignments.
* Successful completion of pre-employment background check, physical and drug screen.
$28k-51k yearly est. 10d ago
CLIENT INTAKE AND SUPPORT SPECIALIST - 48007209 (BLIND SERVICES)
State of Florida 4.3
Support associate job in Orlando, FL
Requisition No: 868385 Agency: Department of Education Working Title: CLIENT INTAKE AND SUPPORT SPECIALIST - 48007209 (BLIND SERVICES) Pay Plan: Career Service Position Number: 48007209 Salary: $38,492.00 to $42,341.20 Annually Posting Closing Date: 01/19/2026 Total Compensation Estimator Tool Florida Department of Education Division of Blind Services Bureau of Client Services and Program Support Location: District 6/Orlando (Orange County) Client Intake and Support Specialist for the Blind Position Title: Rehabilitation Technician - Blind (Career Service) Salary Range: $38,492.00 to $42,341.20 Annually CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY This advertisement may be used to fill multiple vacancies up to six months. APPLICATION INFORMATION & HIRING REQUIREMENTS: Application Information: * Your Candidate Profile (application) must be complete in its entirety. * Work History (in easy to review chronological order) Consists of: *
Any position held by a State of Florida Agency * Any position held by a Florida University * All periods of employment from high school graduation * All periods of current or prior unemployment * Gaps 3 months or more must be accounted for* * Any Education * Any Volunteer Experience * Your resume and application must match * *Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. * It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will be converted to your official application. * Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. Hiring Information and Requirements: * The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system. * If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only. * If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only. If you are missing any of the items above, your packet may be held up at the final review step. NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. OFFICE CONTACT: Laura Wentworth, HR Liaison Phone: ************ JOB DESCRIPTION: This position serves as a Rehabilitation Technician/Client Intake and Support Specialist for the Blind/Visually Impaired in the Division of Blind Services District 6 Office, located in Orlando, Florida. This position is responsible for providing intake services and case management for blind and visually impaired consumers of the Division of Blind Services. Intake services include gathering eye medical data for the purpose of eligibility determination by the Human Services Program Consultant (Employment Program Counselor). DUTIES & RESPONSIBILITIES: (Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.) The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions: * Conducts client intake. * Assesses client's resources. * Performs follow-up and maintains client contact through telephone calls and emails. * Interviews, counsels, and evaluates clients to determine individual therapeutic activity needs. * Consults with other professionals and team members concerning recommended programs. * Prepares reports on clients' progress and their reactions to various activities. * Evaluates rehabilitation therapy programs and makes recommendations for adjustments and revisions. * Conducts in-depth interviews with a diverse group of blind and visually impaired clients to assist in the determination of their eligibility for rehabilitation services and the feasibility for achieving a vocational independent living or educational goal. * Determines existing problems and evaluates individual needs for achieving independence in daily living, in acquiring communication skills and/or obtaining suitable employment. * Develops community contacts for similar benefits and socialization. * Assists in the implementation of policies, standards, rules, regulations, and guidelines for program planning. * Reviews applicant records to ensure that all necessary documentation is current and consistent with program guidelines. * Composes and drafts letters and other correspondence. KNOWLEDGE, SKILLS & ABILITIES: * Knowledge of medical and psychological aspects of rehabilitation. * Knowledge of community resources. * Knowledge of employment program process. * Knowledge of employment program policies and procedures. * Knowledge of office procedures. * Knowledge of the medical aspects of rehabilitation. * Knowledge of employment program purchasing and accounting procedures. * Knowledge of basic data operations and terminology. * Skill in operation of general office equipment. * Ability to operate a computer terminal. * Ability to make decisions and to work independently. * Ability to establish and maintain effective working relationships with others. * Ability to maintain records. * Ability to compose correspondence without specific instructions. * Ability to communicate effectively. * Ability to plan, organize and coordinate work. WHO WE'RE LOOKING FOR: The ideal incumbent must be productive under tight timeframes, balance multiple and competing priorities, and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function. OTHER MISCELLANEOUS DUTIES: * Performs other duties as requested. * Some travel is required. MINIMUM QUALIFICATIONS: * A bachelor's degree from an accredited college or university in a field of study reasonably related to vocational rehabilitation, to indicate a level of competency and skill demonstrating basic preparation in a field of study such as vocational rehabilitation; or * Four years of professional and relevant experience in a public vocational rehabilitation program. Preference will be given to those with a bachelor's degree. PREFERRED QUALIFICATIONS: Preference will be given to candidates with: * A bachelor's or master's degree from an accredited college or university. * Three (3) to five (5) years' experience in a public vocational rehabilitation program. * An ability to establish and maintain education and experience requirements to ensure an understanding of the evolving labor force and the needs of individuals with disabilities. * Knowledge of the Workforce Innovation and Opportunity Act (WIOA). DIVISION OF BLIND SERVICES MISSION STATEMENT: The Division of Blind Services ensure blind and visually impaired Floridians have the tools, support and opportunities to achieve success. In partnership with others, we create a barrier-free environment in the lives of Floridians with visual disabilities. The Florida Division of Blind Services helps blind and visually impaired individuals achieve their goals and live their lives with as much independence and self-direction as possible. The Division serves thousands of Floridians through its plethora of programs and services. District and Satellite Offices located throughout the state, as well as the Career, Technology and Training Center for the Blind & Visually Impaired (CTTC), and the Braille and Talking Books Library. The Division of Blind Servies has become a national model in education, employment and other services that foster independence for blind and visually impaired Floridians. FLDOE: Division of Blind Services Working for the State of Florida has Benefits! * State Group Insurance Coverage options+ (health, life, dental, vision, and other supplemental options) * Nine paid holidays and a Personal Holiday each year. * Student Loan Forgiveness Program (Eligibility required). * Tuition Fee Waivers (Accepted by major Florida colleges/universities). * Maternity and Parental Leave Benefits. * Retirement plan options, including employer contributions (*************** * Annual and Sick Leave Benefits. * Flexible Spending Accounts. * Ongoing comprehensive training provided. * Highly skilled, professional environment. For a more complete list of benefits, visit ***************************** * We care about the success of our employees. * We care about the success of our clients. * We are always improving our technology, our tools, our customers' experiences and ourselves. * We offer rewarding experiences for reliable, compassionate and professional employees. LEAVE INFORMATION: (CS) *
Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment. * Sick Leave - Career Service employees earn 8.667 hours of sick leave credits per month. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct the required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement. SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the Selective Service website. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Floridasupports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
$38.5k-42.3k yearly 2d ago
Systems Support Specialist
247Hire Demo
Support associate job in Orlando, FL
Responsibilities:
Provide technical support and troubleshooting for a variety of computer systems and software applications
Assist users with hardware and software issues, including installation, configuration, and maintenance
Diagnose and resolve network connectivity problems and ensure the reliability of network infrastructure
Implement and maintain security measures to protect systems and data
Provide training and guidance to users on the proper use of technology
Maintain detailed records of support activities and document solutions to common problems
Collaborate with IT team members to identify and implement process improvements
Qualifications:
2-3 years of experience in a systems support or IT helpdesk role
Strong problem-solving and analytical skills
Excellent communication and customer service skills
Proficient in Windows and mac OS operating systems
Knowledge of networking protocols and troubleshooting techniques
Familiarity with common software applications and productivity tools
Ability to work independently and as part of a team
Certification in CompTIA A+ or equivalent preferred
$46k-74k yearly est. 32d ago
Support Services Specialist - Pharmacy Technician
Elevance Health
Support associate job in Lake Mary, FL
Support Services Specialist Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
The ideal candidate would have an active Pharmacy Technician license and live near one of the following Pulsepoints: Lake Mary-FL, Miami-FL, Tampa-FL or Harvey, Louisiana.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.
Schedule: This position will work an 8-hour shift Monday through Friday within the operational hours of 8:30 am - 5:30 pm (ET). Additional hours, including weekends or holidays, may be required based on operational needs.
The Support Services Specialist is responsible for performing duties to document and validate various activities, documentation, and events as they relate to the patient/pharmacy/prescriber/manufacturer requirements.
How You Will Make an Impact
Primary duties may include, but are not limited to:
* Perform inbound and outbound calls, review and document accurate notes taken related to the calls and ensure correctness of entries made to patient file.
* Audit patient accounts as required by manufacturing or payors, review entries for accuracy, correctness, and specific criteria.
* Identify adverse events required by the manufacturers and notify the clinician ensuring all documentation requirements are met.
* Review discharge work instructions to ensure all attempts have been made to service the patient prior to discharge; attempts include but are not limited to contacting the patient and the prescriber.
* Follow up with the patients, prescribers, internal associates, and others to provide or obtain information needed.
* Support additional therapy programs as they arise which may require additional documentation and tasks.
* Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies.
Minimum Requirements:
* High School Diploma or GED and minimum 2 years of experience in pharmacy environment.
* Current, valid, active, and unrestricted State Pharmacy Tech. Certification or national certification based on applicable state(s) required.
Preferred Skills, Capabilities, and Experiences:
* Previous experience working in specialty pharmacies is highly preferred.
* Experience in a call center environment is preferred.
* National Pharmacy Technician Certification (CPhT) is preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Licensed/Registered Pharmacist/Pharmacy Technician
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$27k-51k yearly est. 3d ago
Support Services Specialist - Pharmacy Technician
Paragoncommunity
Support associate job in Lake Mary, FL
Support Services Specialist
Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
The ideal candidate would have an active Pharmacy Technician license and live near one of the following Pulsepoints: Lake Mary-FL, Miami-FL, Tampa-FL or Harvey, Louisiana.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey.
Schedule: This position will work an 8-hour shift Monday through Friday within the operational hours of 8:30 am - 5:30 pm (ET). Additional hours, including weekends or holidays, may be required based on operational needs.
The Support Services Specialist is responsible for performing duties to document and validate various activities, documentation, and events as they relate to the patient/pharmacy/prescriber/manufacturer requirements.
How You Will Make an Impact
Primary duties may include, but are not limited to:
Perform inbound and outbound calls, review and document accurate notes taken related to the calls and ensure correctness of entries made to patient file.
Audit patient accounts as required by manufacturing or payors, review entries for accuracy, correctness, and specific criteria.
Identify adverse events required by the manufacturers and notify the clinician ensuring all documentation requirements are met.
Review discharge work instructions to ensure all attempts have been made to service the patient prior to discharge; attempts include but are not limited to contacting the patient and the prescriber.
Follow up with the patients, prescribers, internal associates, and others to provide or obtain information needed.
Support additional therapy programs as they arise which may require additional documentation and tasks.
Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies.
Minimum Requirements:
High School Diploma or GED and minimum 2 years of experience in pharmacy environment.
Current, valid, active, and unrestricted State Pharmacy Tech. Certification or national certification based on applicable state(s) required.
Preferred Skills, Capabilities, and Experiences:
Previous experience working in specialty pharmacies is highly preferred.
Experience in a call center environment is preferred.
National Pharmacy Technician Certification (CPhT) is preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Licensed/Registered Pharmacist/Pharmacy Technician
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$27k-51k yearly est. Auto-Apply 4d ago
Acquisition Support Specialist
Optimal Solutions and Technologies 3.3
Support associate job in Orlando, FL
Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. OST is one of an elite set of companies worldwide to be externally appraised CMMI Level 5.
The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.
Acquisition Support Specialist
Description of Specific duties in a typical workday for this position:
The Acquisition Support Specialist provides acquisition and contracting support to PM Synthetic Environment, assisting Government personnel in planning, developing, executing, and managing acquisition actions in support of synthetic environment capabilities. The individual supports acquisition lifecycle activities to ensure procurements are compliant, well-documented, and aligned with program objectives, cost, schedule, and performance requirements.
Responsibilities include supporting development and review of acquisition documentation such as Statements of Work (SOWs), Performance Work Statements (PWSs), Independent Government Cost Estimates (IGCEs), market research documentation, acquisition strategies, and Contract Data Requirements Lists (CDRLs). The Acquisition Support Specialist assists with coordination of acquisition packages, responses to contracting office inquiries, and tracking of contract actions, modifications, and deliverables.
Additional duties include supporting technical and management proposal evaluations in accordance with established evaluation criteria; assisting with funding documentation and acquisition planning milestones; tracking contract performance and deliverable status; and supporting program reviews and acquisition-related briefings. The role collaborates closely with program managers, systems engineers, test engineers, logisticians, and contracting personnel to ensure acquisition efforts effectively support PM Synthetic Environment requirements.
The Acquisition Support Specialist provides administrative and analytical support to acquisition decision-making and ensures acquisition processes are executed efficiently and in compliance with applicable policies and regulations.
Position Requirements:
* Bachelor's degree in Business, Acquisition Management, Contracting, Program Management, Engineering, or a related field
* Minimum of 4 years of experience supporting acquisition or contracting activities within a DoD or Federal environment
* Demonstrated experience with:
* Development and review of acquisition documentation (SOWs, PWSs, IGCEs)
* Market research and acquisition planning support
* Contract action tracking and deliverable management
* Coordination with contracting offices and technical teams
* Acquisition reporting and documentation
* Must have secret clearance
This is a full time position paying a base salary and full benefits, and has possible bonus potential based on merit and performance. To be considered for this position , please apply online with a resume.
OST is an equal- opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran , or any other category protected by applicable federal , state, or local law.
$43k-76k yearly est. 6d ago
Bilingual Client Support Specialist - English/Spanish - February 2026 Hire Date
Blueprint30 LLC
Support associate job in Maitland, FL
ADP is hiring a Client Support Specialist.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 50 - 999 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO:
Responsibilities
What you can expect on a typical day:
Be a Trusted Advisor and Problem Solver. You will work independently or as a team as a consultant servicing ADP's products/technology. You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions. You will take the initiative to seek answers, solutions, and positive outcomes.
Build Relationships. You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
TO SUCCEED IN THIS ROLE:
Required Qualifications
3 - 5 years of experience working in client service/customer service environment or systems integration environment.
You can work overtime hours during peak seasons.
Bilingual - English/Spanish
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
Experience noted above OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
.
$33k-48k yearly est. 3d ago
Legal Support Specialist
Greenberg Traurig 4.9
Support associate job in Orlando, FL
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Litigation Team as an Appellate Legal Support Specialist located in our Orlando office.
We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven appellate environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you demonstrate initiative, adaptability, and innovation, we invite you to join our team.
Position Summary
The Appellate Legal Support Specialist supports a broad range of appellate practice-specific activities including drafting, editing, and filing appellate documents, managing day-to-day administrative and strategic initiatives, workflow management, and preparation of client reports and case materials. The role also requires effective management of the professional responsibilities of assigned attorneys, including coordination with clients, proactive management of attorney calendars, and responsibility for monthly billing. Candidates must demonstrate professionalism, excellent communication skills, attention to detail, technical savvy, the ability to handle multiple priorities, and work in an organized and efficient manner. Candidate should also be flexible to work overtime as needed.
Key Responsibilities
Assists in the creation, editing, proofreading, and processing of appellate legal documents such as briefs, motions, appendices, correspondence, memoranda, and other practice-specific filings.
Coordinates the preparation, assembly, and timely electronic filing of briefs and records on appeal in state and federal appellate courts, ensuring strict compliance with court rules and deadlines.
Tracks and manages appellate court deadlines, ensuring timely submissions and compliance with all procedural requirements.
Acquires an in-depth understanding of client relationships and appellate matters to provide the team with information necessary to support client needs.
Navigates firm resources to make recommendations to attorneys related to appellate support and client service.
Ensures attorneys are complying with client requests and requirements, including client-specific billing guidelines.
Manages appellate practice calendars and dockets to ensure the team operates efficiently and deadlines are met.
Maintains legal files (both paper & electronic), organizes and files appellate documents in designated order.
Updates case information, scans and organizes appellate records and court communications.
Manages document deliveries, including service of court filings and tracking executed documentation.
Assists with overflow work and other special projects as needed.
Collaborates and works with paralegals and other legal support team members, where applicable.
Receives and evaluates telephone calls for supported attorneys, fields calls, and conveys messages as necessary.
Processes time entry, opens new appellate matters, drafts engagement letters and audit responses, makes travel arrangements, processes reimbursement expenses, maintains attorney calendars, prepares agendas, reviews and prepares billing invoices, and performs other administrative duties.
Experience with appellate rules, procedures, and electronic filing systems (e.g., CM/ECF, state appellate court e-filing portals) is preferred.
Other special projects as needed.
Qualifications
Skills & Competencies
Skilled in handling administrative tasks such as attorney time entry, travel arrangements, and processing of invoices and expenses.
Problem-solving ingenuity and ability to prioritize and manage multiple activities.
Self-starter, organized, able to work with a minimum of supervision.
Computer proficiency in the Microsoft Office Suite applications including Word, PowerPoint, Excel, and Outlook.
Strong attention to detail, organizational skills, and ability to manage time effectively.
Outstanding interpersonal communication skills, both written and oral, including solid composition, research, and editing skills.
Ability to work under pressure to meet strict appellate court deadlines.
Education & Prior Experience
Bachelor's Degree or equivalent experience is preferred.
The ideal candidate will have five or more years of experience working in a medium to large-sized law firm in appellate practice or litigation support.
Technology
Proficiency with Windows-based software and Microsoft Word, Excel, and Outlook required.
Experience with court electronic filing systems (CM/ECF, state appellate portals) is strongly preferred.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
$46k-73k yearly est. Auto-Apply 7d ago
Food Service Support Specialist
Cristo Rey Orlando High School 4.0
Support associate job in Orlando, FL
Job DescriptionSalary: $17.50-$19/Hour
About Cristo Rey Network The Cristo Rey Network of 41 high schools delivers a career focused, college preparatory educationin the Catholic tradition for students with limited economic resources, uniquely integrating rigorousacademic curricula with four years of professional work experience and support to and throughcollege. Cristo Rey partners with educators, businesses and communities to enable students to fulfilltheir aspirations for a lifetime of success: students are two times more likely to complete abachelors degree by age 24, compared to the total U.S. low-income population.
Who We Are
Cristo Rey Orlando High School is located in Orlando, FL, and is part of the national Cristo ReyNetwork. The school opened its doors to its inaugural freshmen class in the fall of 2025. Like all Cristo Rey schools, it is a Catholic, college-preparatory high school for students of all faiths fromfamilies of limited financial means. The school is co-educational and serves students of diversebackgrounds. We help our students grow intellectually, academically, emotionally, spiritually,socially, and morally. Our aspiration is that all our students graduate from high school and college,and become future leaders in our churches, institutions, businesses, nonprofits, and the broadercommunity.
Cristo Rey Orlando will prepare students to excel in college, in career, and in character. Ourcollege-prep curriculum, the Corporate Work Study Program (CWSP), and faith-based educationcombine to provide students with a unique experience and an affordable option for high-qualityeducation.
This Role
Cristo Rey Orlando High School is seeking a mission-driven Food Service Support Specialist who will support the schools vision by ensuring that their work contributesto the success of students, families, and staff. This role helps sustain the resources and systems thatmake our mission possible, combining attention to detail with a commitment to service.
The Food Service Support Specialist supports the daily operations of the schools breakfast and lunch programs, gaining the skills needed to potentially advance into a management role. This person will help ensure mealsmeet state, federal, and diocesan standards for nutrition, safety, and quality, while supporting theoverall efficiency and compliance of the food service program.Key Responsibilities include:
Assist with daily operations of the National School Breakfast and Lunch Programs
Ensure compliance with USDA, state, and federal regulations using the Florida Automated
Nutrition System (FANS)
Prepare and submit meal counts, production records, and reimbursement claims
Plan menus that meet USDA guidelines; order food and supplies from approved vendors
Oversee meal quality, portion control, and accommodations for special dietary needs
Support training, scheduling, and supervision of kitchen staff and volunteers
Promote and enforce kitchen safety, sanitation, and equipment maintenance
Serve as a backup point of contact for administrators, vendors, and NSLP officials
Coordinate student volunteer opportunities in the kitchen
Assist with food planning and service for school events
Maintain accurate records and help manage the cafeteria budget
Monitor and report on inventory, finances, and program participation
Required Qualifications
High school diploma or equivalent required; associates degree in nutrition or related field is
a plus
At least 1 year of food service experience, preferably in a school or institutional setting
Ability to understand and apply federal and state food program regulations
Basic math and computer skills (Excel, food service software, FANS system)
Strong organizational, communication, and interpersonal skills
Ability to work independently and collaboratively in a fast-paced environment
Bilingual skills are a plus
Preferred Experience and Skills
Computer literacy and comfort with food service software systems
Attention to detail and ability to follow complex regulatory guidelines
Effective verbal and written communication in English
Ability to multitask, meet deadlines, and remain calm under pressure
Team work
Physical and Working Conditions
Frequent walking, standing, bending, and reaching at or below shoulder height.
Occasional squatting, kneeling, or balancing on slippery surfaces.
Regular lifting and carrying of up to 35 lbs. (e.g., food trays, milk crates, cases of produce).
Ability to work in hot/cold conditions (kitchen, refrigerators, ovens).
Medium to fast-paced environment, often requiring multitasking and working near others in
close quarters.
Professional Expectations
Maintain a calm and positive demeanor in high-pressure situations.
Meet deadlines and maintain regulatory compliance with minimal supervision.
Demonstrate reliability, professionalism, and a strong work ethic.
Represent Cristo Rey Orlando High School with integrity and hospitality.
Position Details
Reports to:Wellness Project Manager & Food Service Coordinator
Position Type: Full-Time, Contractual (10-month school year position)
FLSA Status: Non-exempt
Start Date: When filled
Schedule: 6 AM 3 PM (1 hour unpaid lunch)
Open to growth opportunities in food service management.
How to Apply
If you have the requested background and a passion for the mission, we invite you to apply.
Applications will be accepted until the successful candidate is found.
Salary will be commensurate with education and experience, ranging from $17.50 to $19.00 per
hour. Applicants should provide at least 3 references.
To ensure full consideration, applicants should submit a cover letter and resume with the links
provided at: ***********************************************
Cristo Rey Orlando High School is an Equal Opportunity Employer and does not discriminate on
the basis of race, sex, pregnancy, color, national or ethnic origin, age, religion, disability, genetic
information, citizenship status, uniform service member status, or any other category protected by
federal, state or local law in the administration of any of its educational programs and activities or
with respect to employment, unless a particular status protected by federal, state, or local laws
contradict the deeply held religious convictions of the School or the church. Please note: Sponsorship for employment authorization is not available for this role.
We participate in E-Verify.
$17.5-19 hourly 15d ago
Labor Support Specialist - Recruiting
McCorvey Sheet Metal 4.1
Support associate job in Orlando, FL
Job DescriptionFull TimeDay ShiftNormal Business Hours:Monday - Friday 7:00 am - 3:45 pm Pay:Depending on ExperienceAdministrative Labor Support - Recruiting / HR DepartmentMcCorvey Sheet Metal is a family-owned and operated company seeking an Administrative Specialist to join our team! This person will provide support to our fast-paced Recruiting team while performing clerical and administrative functions to help our continued success in the office and the field. This applicant will be reporting directly to our Outsourced Labor Manager. If you are an organized team player and detail-oriented, we want to speak with you!
Responsibilities - Including but not limited to:
Provide fast-paced clerical support
Contact third-party Staffing Agencies
Post jobs using our ATS system
Communicate with hiring managers on field labor placement
Provide support to all Foremen on immediate field needs
Assist in the management of temp labor
CIP Enrollment Processing
Process Site Specific Badging and Orientation Requests
Word processing
Creating spreadsheets
Qualifications:
High School Diploma or equivalent
2+ years of administrative experience
Prior experience in construction is preferred
Experience using any ATS system
Construction Industry experience a plus
Strong organizational skills
Excellent written and verbal communication
Knowledge of office management systems and procedures
Typing- 60+ wpm preferred
Benefits:
Weekly Pay
Medical, Dental, Vision, Life Insurance
401k
Profit Sharing Program
7 Paid Holidays
Company Phone
Years of Service Appreciation Program
$35k-61k yearly est. 2d ago
Support Specialist
Rasmussen College 4.4
Support associate job in Altamonte Springs, FL
Rasmussen University Altamonte Springs, FL The Support Specialist works in a team environment to support the campus in operating efficiently and effectively while serving students, the team and our community. The Support Specialist will leverage his/her experience in an operations/administrative capacity to support all programs on campus, with a focus on nursing programs. The Support Specialist serves as a resource for the central departments when support and information is requested.
The Support Specialist will follow the policies and procedures adopted by the University in performing the duties of the position, including adhering to the Family Educational Rights and Privacy Act (FERPA) in handling student information.
Responsibilities:
Records - 55%
* Responsible for the overall maintenance of all electronic and paper student records generated or stored at the campus. To include, but not limited to; background check process, immunizations, NCLEX scores, drug screening and other clinical preparation to ensure compliance with accreditation, state, federal and University standards.
* Serve as liaison to the Office of Student Records and Operations to receive, authenticate and file official transcripts, pull reports then validate and distribute student information.
* Lead or assist with tracking student immunization compliance for students.
* Run reports and/or gather data for day-to-day operations.
* Track and update student background checks, drug screening, NCLEX scores and nursing orientation.
* Track team member community hours.
* Assist with student outreach for schedule confirmation, immunizations, etc.
* Build Residential Term schedules in Campus Nexus.
* Monitor student attendance.
Activities/Events - 20%
* Update student portal and social media outlets.
* Lead or assist with organizing commencement ceremony, and/or honors awards, and/or campus pinning ceremony.
* Assist with organizing advisory committee meetings.
* Assist with refreshing campus bulletin boards, campus PowerPoint slideshow, and other pertinent campus information.
* Assist with facilities related issues, and other maintenance concerns. To include, but not limited to; inventory and order campus supplies, confirm monthly dialing of 911 is operational, inform leaders when a facility issue arises, then request work through facilities team, provide liaison support for team with IT issues.
* In support of the collaborative team environment, share responsibility to assist with campus and community activities and/or events both on campus and off-site, student orientations, career fairs, etc.
Administrative/Front Desk - 20%
* Assist with accreditation visit preparation.
* Assist with processing any invoices and submitting to accounts payable.
* Assist with opening and closing the campus, serve as a campus point person.
* Manage the community calendar(s) for the campus, make room reservations for courses and guests.
* Process, reconcile and prepare incoming and outgoing mail and packages.
* Assist with the oversight of front desk activities to include, but not limited to:
* Provide general guidance and direction to Student Ambassadors.
* Escalate any concerns including work schedules and front desk coverage.
* Answer and refer incoming calls and concerns to the appropriate department.
* Assist with the overall maintenance and appearance of the front desk/welcome area.
* Assist with onboarding of new hires, as necessary.
Exam Proctoring and Other Duties - 5%
* Will also perform other duties as requested
Reporting Relationships:
The Support Specialist reports to the Campus Director with indirect reporting to the Dean of Nursing. The Support Specialist in collaboration of the Campus Director assists with the Student Work Study Ambassadors. The Support Specialist will work with various vertical teams to assist with campus administration.
Requirements:
* Minimum of two years' experience working in a fast paced, service-focused setting.
* Experience in an institution of higher learning preferred.
* Ability to work a flexible schedule that may include evenings and weekends.
* Strong organizational skills with the ability to manage interruptions while delivering within tight deadlines.
* Excellent written and verbal communication skills.
* Proficient in Microsoft Office Suite, in particular, proficiency in MS Excel, Power Point and Word.
* Customer or student information system experience preferred.
* Ability to work independently and collaboratively as a member of a team and with other departments both in person and virtually.
* Proven customer service in a professional environment.
* Must be self-motivated, flexible, patient and solutions-oriented.
About Us:
Rasmussen University, a university accredited by the Higher Learning Commission, an institutional accreditation agency recognized by the U.S. Department of Education (********************** is dedicated to changing lives and the communities it serves through innovative educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferable skills. Rasmussen offers undergraduate and graduate programs online and in person at 20 campuses around the country. The University is designed to lift and support its students every step of the way, from each student's first credential to their last. Rasmussen is dedicated to global enrichment, serving the underserved, and meeting the evolving needs of diverse students, communities, and economies. Rasmussen encourages its students, faculty, and staff to strive for academic excellence, community enrichment and service to the public good. Rasmussen is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI). For more information about Rasmussen University, please visit ******************
It is the policy of Rasmussen University to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Rasmussen University does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
$45k-50k yearly est. 12d ago
Full-Time Exhibitor Services Specialist, Internal Support
Shepard Exposition Services 4.7
Support associate job in Orlando, FL
A qualified Exhibitor Services Specialist will provide frontline customer assistance throughout the event lifecycle. They are proactive, customer-focused, and must be experienced or willing to learn what is necessary to assist the customer, grow revenue, and proactively secure payment for all services.
Key Contributions of the Role
Omni-channel Customer Interaction
Comfortably interface with customers in person, via email, chat, and phone to provide consultative advice about the event and their logistical exhibit requirements.
Details Management: Gather and understand the specifics of customer needs, ensuring clarity and accuracy during the engagement.
Data Management
Data Input, Processing, and Reporting: Proficiently input customer information, orders, payments, show closings, and other relevant data into Salesforce throughout the event lifecycle. Transfer daily KPI reports (including violation and Webex data) and maintain accurate department scoreboards weekly. Run related reports and perform audits to enable effective customer responses, accurate order fulfillment, and efficient event execution.
Understand the importance and delicate balance between speed and accuracy when processing inquiries, orders, and payments.
Consultative Advice and Solutions
Manage soft sales interactions by assisting customers to understand costs and manage their budgets while providing effective solutions to inquiries and logistical needs.
Outreach to help customers proactively prepare, avoid pitfalls, and maximize their investment for the event.
Effective Communication and Problem Solving
Effectively communicate in writing and in person. Clear, respectful, and empathetic communication is crucial.
Communicate complex and unfamiliar concepts to customers to achieve a positive and seamless experience.
Apply experience and training to resolve service issues promptly, respectfully, and effectively.
Confidently investigate and troubleshoot issues, including when details are limited.
Customer-Centric Approach
Stand ready to see through the customer's eyes and advocate for them when necessary.
Seek feedback actively to improve services and the customer experience.
Positive Attitude
Maintain a positive, empathetic, and professional attitude toward customers always.
Product Knowledge: Commit to an intimate knowledge of our products and services to assist customers.
Continuous Learning Mindset: Recognize that training extends beyond onboarding, and be willing to take initiative for personal growth and development. Utilize teachable moments in the work environment.
Be open to learning and adapting to changes.
Requirements
A positive and professional attitude with the ability to work in a fast-paced environment and meet deadlines.
Be service-minded with a team focus, willingness, and the ability to learn.
Come equipped with a working knowledge of Microsoft Office and be comfortable learning new software as needed.
Well-developed time management skills, attention to detail, and the ability to complete projects and assignments with minimal supervision.
Perform the department's internal and on-site event support functions as outlined which may involve traveling to event sites nationwide as scheduled.
Willingness to travel and work overtime as required.
Experience with Salesforce, including report generation and data analysis is highly preferred.
High School Diploma and 1-3 years of related customer experience -ideally in trade shows or events. College degree preferred.
Aligning With Our Values for Success
Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company.
Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.
Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.
Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status, or other non-merit factor. All employment decisions are made based on business needs, job requirements, individual qualifications, and merit.
$22k-28k yearly est. Auto-Apply 5d ago
Support Svcs Clk III
Orange County Public Schools 4.0
Support associate job in Orlando, FL
Compensation
Salary Schedule
Under direct supervision, the purpose of this position is to perform duties associated with the day to day operations of the office. Work locations are school based and district based. Employees in this classification function in clerical capacity working with more complex databases, spreadsheets, FTE and student scheduling, and other office functions. Performs related work as directed.
Responsibilities and Qualifications
EXAMPLES OF ESSENTIAL FUNCTIONS
Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.
Creates and maintains data bases and spreadsheets to generate reports and statistics; at the elementary level, may include FTE processing and student scheduling.
Requests work orders for office equipment.
Assigns and schedules incoming work order requests.
Maintains inventory of supplies though inventory counts and ordering of supplies.
Screens, prioritizes and routes telephone calls providing customer support and answering routine questions or concerns regarding the school or work location operations.
Reconciles bills and statements, reviewing and searching bills for inconsistencies.
Assists in training new staff members.
Prepare work location payroll, verifying overtime and information on timesheets and certificates of absences.
Prepare purchase order requests.
Manage fixed assets accounts for the school or work location.
Calculate and compile statistical information for month-end or year-end reports.
Maintain various student and staff personnel records.
Performs various routine office duties such as filing and faxing documents, as needed.
Operates a computer to enter, retrieve, review, or modify data; utilizes word processing, database, and software programs.
Operates a variety of machinery, equipment, and tools associated with department activities, which may include a typewriter, postage machine, or fax.
Responsible for keeping up to date on current technology, as job appropriate, being used by OCPS. With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position.
Responsible for timely and accurate information they maintain as part of their job responsibilities.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
MARGINAL FUNCTIONS
While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.
Performs related duties as directed.
MINIMUM TRAINING AND EXPERIENCE
High school diploma or GED; supplemented by up to two (2) years minimum previous experience and/or training involving clerical or secretarial work, or any equivalent combination of related education, training and experience which provides the required knowledge, skills and abilities to perform the essential job functions.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to calculate, compute, summate, and/or tabulate data and/or information. Includes performing subsequent actions in relation to these computational operations.
Human Interaction: Requires the ability to exchange information for the purpose of obtaining information or clarifying details. Performs such within well-established policies, procedures and standards.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may require ability to utilize principles of fractions and/or interpret graphs.
Functional Reasoning: Requires ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.
ADA COMPLIANCE
Physical Ability: Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability. Some tasks require the ability to perceive and discriminate sounds.
Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.
The Orange County School District will provide reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of the job when such individuals request an accommodation.
$24k-30k yearly est. Auto-Apply 60d+ ago
Camp Support Specialist
Girl Scouts of West Central Fl 3.6
Support associate job in Wildwood, FL
The Camp Wildwood Support Specialist for the Girl Scouts of West Central Florida plays a vital role in ensuring a positive and smooth experience for all members, volunteers, and visitors to the Girl Scout camp. This position provides a blend of customer service, site maintenance, cleaning, and general operational support to help create a safe, welcoming, and efficient camp environment aligned with the Girl Scout mission and values.
Reports to: Camp Ranger
Key Responsibilities:Customer Service:
Serve as a friendly and knowledgeable first point of contact for members, volunteers, and camp visitors.
Respond promptly and professionally to inquiries via phone, email, or in-person.
Assist with camper and troop check-ins, provide directions, and answer questions about camp facilities and programs.
Help resolve customer issues or escalate concerns to the appropriate supervisor when necessary.
Camp Maintenance & Cleaning:
Perform routine maintenance tasks, such as minor repairs, trash removal, and grounds upkeep.
Ensure restrooms, cabins, lodges, and other shared spaces are cleaned and stocked regularly.
Report safety hazards or facility issues promptly to camp ranger.
Program & Operational Support:
Assist with setting up and breaking down program areas as needed.
Transport supplies, equipment, and materials around camp.
Maintain inventory of supplies and notify supervisors when items need restocking or replacement.
Qualifications:
High school diploma or equivalent; prior experience in customer service, facility maintenance, or camp operations preferred.
Strong interpersonal and communication skills; friendly and helpful demeanor.
Ability to work independently and as part of a team in a dynamic camp environment.
Ability to perform work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and 10 pounds of force constantly to move objects.
Prolonged standing, some bending, stooping, walking long distances, hiking, climbing, and stretching
Hand eye-coordination and manual dexterity to utilize camp equipment.
Ability to work in a camp setting and work extended hours with daily exposure to sun, heat, and animals such as insects, snakes, bats, and horses, etc.
Must have access to an automobile for travel within the jurisdiction, and proof of insurance and a safe driving record
Must be a minimum of 25 years of age as of June 1.
Knowledge and acceptance of beliefs and principles of the Girl Scout movement; willing to register as a member of Girl Scouts of the USA.
Preferred:
Basic knowledge of hand tools and maintenance equipment.
CPR/First Aid certification (or willingness to obtain).
Previous experience working in a camp, school, recreational, or youth-serving environment.
Hourly starting rate of pay: $18.00
GSWCF is an equal opportunity employer
$18 hourly 2d ago
Part Time Auction Support Specialist (Manheim)
Cox Enterprises 4.4
Support associate job in Ocoee, FL
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Part time position: Approximately 9-12 hours per week (Tuesday, Wednesday, Thursday schedule)
Key Responsibilities:
* Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
* Work with auctioneer virtually to verify system information accurately represents vehicle.
* Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
* Operate monitor virtually, work with auctioneer to review Simulcast bids.
* Provide arbitration and other vehicle announcements to support auctioneer.
* Call and E-mail on late titles
* Utilize salesforce for title absent support
* Other duties as assigned.
Minimum Qualifications:
* High School Diploma/GED
* Generally, less than 2 years of experience
* Effective communication skills required.
* Must possess good problem-solving and organizational skills.
* Ability to remain focused and composed during fast-paced sale-day activities.
* Regularly required to stand, walk, reach, talk and hear.
* Ability to lift 1-10 pounds.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Work Environment
* Occasional exposure to fumes, odors and weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$15.1-22.7 hourly Auto-Apply 12d ago
Airline and Cruise Support Specialist
Bags 4.3
Support associate job in Orlando, FL
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
An
Airline and Cruise Support Specialist
is primarily responsible for checking-in passengers for their airline reservations and ensuring passengers have all their proper documentation for travel from their cruise.
Additionally, this role will support cruise line representatives and offsite check-in locations managing all their all-airline check-in issues, isolate problems, determine and implement solutions as well as diagnosis and dispatch to additional support staff.
Qualified candidates must be self-motivated, organized, and have strong customer service skills.
Manage the check-in process, ensuring that customers have the proper documentation for travel for Cruise Line Passengers.
Manage and support cruise line representatives to ensure airline check-in service is provided correctly and efficiently.
Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude
Answer incoming technical requests, quickly analyze, test, and resolve the calls
Create requests using our ticketed tracking system to create and track the progress of request
Process requests that are created via email and communicate with end-users
Escalate incidents to correct higher level position when the needs arise and work with the escalation employee to resolve and test all issues
Grow the knowledgebase by using resolutions of successfully closed requests
Monitor queue and track inbound calls.
Provide communication and follow up to ensure representatives are fully informed of all new information related to, procedures, customer needs, and company-related issues, changes, or actions.
Create and send daily reports to the airline, TSA, CBP, and other government agencies.
Qualifications
Exceptional written and verbal communication skills.
Ability to work collaboratively in a team environment and support team decisions.
Solid multi-tasking, prioritization, and organizational skills.
Must be Proficient in Microsoft Excel
Continuously reviews and implements process improvements. Plans direct and evaluates the workflow, as well as coordinates work activities to achieve expected service goals.
Travel Industry experience is a plus
Must be available to work holidays and weekends
Must be available to work various shifts in the morning or evening hours
Salary Range: $16.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
How much does a support associate earn in Deltona, FL?
The average support associate in Deltona, FL earns between $22,000 and $66,000 annually. This compares to the national average support associate range of $26,000 to $83,000.