Support associate jobs in Highlands Ranch, CO - 459 jobs
All
Support Associate
Support Specialist
Service Desk Specialist
Customer Support Technician
Service Support Specialist
Systems Specialist
Air Support Operations Operator
Information Technology Associate
Software Support Analyst
Customer Support Associate
Client Support Specialist
Specialist - SHES Systems (Centennial, CO)
Orica 4.8
Support associate job in Englewood, CO
At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources.
It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.
Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024 and 2025.
Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future.
About the role - Specialist - SHES Systems (35730)
The Specialist - SHES Systems role supports the development, implementation and embedment of the SHES Global strategy within the Business in alignment with the Group Mandate, Standards and Procedures; Contributes to the SHES Strategy and planning process and SHES budget consolidation annually, Contributes to Global SHES initiatives as required.
What you will be doing
In the Global context:
Align all behaviours with Orica's Charter Values, Purpose and Strategy.
Contributes to the annual SHES strategy and planning process.
Drive the development of global standardised and simplified SHES management system procedures and tools.
Oversee the SHES assurance program to support visibility of compliance against the SHES Standards.
Drive the development and implementation of SHES programs including major hazard management across Orica.
Drive SHES programs that improve behavioural safety compliance.
Engage and consult with key stakeholders across Orica.
Build capability to support implementation and embedding SHES management systems and programs across Orica.
Identify and implement SHES continuous improvement programs to address SHES assurance findings.
In the Regional Context:
Align all behaviours with Orica's Charter Values, Purpose and Strategy.
Contribute to the annual regional improvement plan.
Provide SME support to SHES Specialists and Operational Leaders.
Develop pathways and implementation plans for Orica Group Standards and Procedures and work with the SHES Specialists and Operational Leaders on effective rollout.
Contribute to the design and development of Group SHES systems, procedures or programs.
Oversee the SHES assurance program for the Regional Business to support visibility of compliance against the SHES Standards.
Drive the development and implementation of SHES programs including Major Hazard Management across the Regional Business.
Drive SHES programs that improve behavioural safety compliance.
Engage and consult with key stakeholders across the Regional Business.
Build capability to support implementation and embedment of SHES management systems and programs across the Regional Business.
Identify and implement SHES continuous improvement programs to address SHES assurance findings.
Any other activities deemed appropriate by Group or the Region
What you will bring
Tertiary qualification in related discipline.
Demonstrated experience working in a similar role for 3 to 5 years.
Technical expertise regarding SHES process design, development, management and improvement.
Ability to present complex information in an understandable and compelling manner.
Facilitation skills to manage key stakeholders across the region.
Proficient in MS Office Suite, Power BI
Adept at queries and report writing
Trilingual is preferred - English mandatory, French and/or Spanish, preferred.
Role dimensions
Location
This role follows a hybrid schedule, requiring three days per week onsite at our Centennial, Colorado office.
Metrics
Achievement of annual performance goals.
Achievement of SLA targets within Service Now.
Delivery of reporting requirements IFOT.
Effective contribution to related projects and processes as required.
How you shape and influence others
Demonstrates courage, resilience and flexibility
Strong reputation for integrity, ethics, personal values and solid character
Strong stakeholder management, interpersonal & communication skills
Self-aware and open to feedback
Work effectively across business unit
High level decision making ability
Able to manage multiple tasks within deadlines and work independently
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.
Compensation Range
Compensation range: $78,675 to $104,000/year
Eligible for annual short-term incentive plan
(Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
Benefits (Full Time Employees)
Medical/Prescription Drug - Three (3) plans to choose from
Dental - Two (2) plans to choose from
Vision - Two (2) plans to choose from
Health Savings Account
Flexible Spending Accounts
Basic Employee Life and Accidental Death & Dismemberment Insurance
Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance
Company provided Short-Term and Long-Term Disability
Company provided Employee Assistance Program
Voluntary Hospital Indemnity, Critical Illness & Accident Plans
Voluntary Identity Theft Protection
Voluntary Legal Plan
401(k) + Company Match
Company provided Maternity Leave
Company provided Bonding Leave
Accrued Paid Time Off
Paid Sick & Safe Time
Nine (9) Scheduled Holidays + Two (2) Floating Holidays
How and When to Apply
If interested in this role, please apply at to Job Requisition 35730
Application Deadline: January 30, 2026
We respect and value all
Orica is an Equal Opportunity Employer and we are a Drug-free workplace.
Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.
We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
$78.7k-104k yearly 14h ago
Looking for a job?
Let Zippia find it for you.
Central Planning Support (CTDCS Admin) Associate - Level 1
Lockheed Martin 4.8
Support associate job in Highlands Ranch, CO
Protecting what matters most is the mission that matters most. Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more- we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We're creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security vision. We're erasing boundaries and forming partnerships across industries and around the world. We're advancing spacecraft and the workforce to fuel the next generation. And we're reimagining how space can connect us, ensuring security and prosperity. Join us in shaping a new era in space and find a career that's built for you.
Going to space is just the beginning. It's what you do when you get there that matters. We build satellites and spacecraft that do amazing things in space for our government and commercial customers. Connecting people, advancing discovery, and protecting what matters most. Our satellites give earlier warning of severe weather, connect troops on the battlefield, and deliver GPS directions to a billion people worldwide. We also take rocket science to the next level developing systems that protect from both a distance and in close-combat. We are pioneering the future of missile defense and hypersonic technology, and we're doing it all with a team of incredible employees across the world. As we look to the future, we're driving innovations to help our customers do even more in orbit. Come, join our Manufacturing Planning team in the dynamic world of Space. Here, we are driven by innovation and integrity. By applying the highest standards of business ethics and a forward-thinking mindset, we believe everything is within our reach - and yours - as a Lockheed Martin employee.
Lockheed Martin Space is seeking a full-time, level 1 Central Planning Manufacturing Support Team Member to serve as an Action Request (AR) to Purchase Request (PR) planner who will support all Space locations. Our Central Project Stock Materials Planning team supports common minor material planning for all Space sites. You will be part of a team of 12 additional planners in a fast-paced, dynamic, data-driven environment.
In this role, you will....
• Be the Contract Transfer Data Collection System (CTDCS) Admin for a handful of plants
• Convert Acquisition Requests (AR) to Purchase Requisitions (PR) via the AR website tool and SAP
• Track your daily, weekly, monthly metrics to meet turn around goals
• Support other organizations in filling our the CTDCS form
• Collaborate with your planning peers by working onsite daily in Highlands Ranch
• Develop and drive process improvements related to planning's performance
• Execute processes per MRP Command Media.
• Interface with Manufacturing, Engineering, Quality, Procurement, Inventory and Integration and Test Management to provide timely status of work products and/or problem identification and resolution
• Represent Production Planning & Control (PP&C)
Our level 1 employees typically have 0-3 years of experience.
#LockheedMartinSpacePME
Basic Qualifications
• Through schooling or work experience, have an understanding of supply chain/operations/planning or similar processes
• Proficiency with Microsoft Office products
Desired skills
• Bachelors degree preferred
• Prior Supply Chain or Manufacturing Planning experience
• SAP/ERP system knowledge or the ability to obtain knowledge quickly
• Ability to work multiple projects in parallel, prioritization skills
• Computer proficiency with ability to learn new software
• Capable of working in a fast paced, demanding environment, providing independent thinking, problem resolution, and action with minimal direct oversight by management
• Demonstrates strong organizational skills
• Demonstrates clear written and verbal communication skills
To promote the sharing of ideas, Lockheed Martin fosters a work environment that encourages big-picture thinking. Our employees play an active role in strengthening the quality of life where we live and work by volunteering more than 850,000 hours annually.
Benefits you can enjoy include:
• Medical {many choices of plans; some LM locations have on-site medical}
• Dental
• 401k {with generous matching}
• Generous Paid time off
• Work/life balance, family-friendly environment
• Career development, career-growth, and lots of learning opportunities for aspiring minds
• Fun, talented, and witty teammates
• Knowledgeable, supportive, and engaged leadership
• Community-minded organization
• Mentorship opportunities
• Rewards & recognition
• Generous Tuition Reimbursement
We are also committed to enabling transitioning veterans to connect with their communities and find new purpose as they reintegrate into civilian life. By clicking on the links, you can find out more on how we proudly support Hiring Our Heroes.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to work remotely
Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $49,700 - $87,515. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $57,100 - $99,015. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
$57.1k-99k yearly 60d+ ago
Customer Support Technician
Collabera 4.5
Support associate job in Aurora, CO
Are you passionate about conceptualizing, nurturing, developing and proving new ideas and developing them into new solutions? Would you like to help create the next major innovation in and around the payment landscape pioneering and leveraging the most advanced devices, hardware and software in the world, anything and everything in and around world's largest payment ecosystem?
Smart phones, connected devices, Internet of things, future of payment, smart POS, iBeacons, are you passionate about any of these. Are you looking to join a start-up or an incubator so that you could convert your ideas into real products? Come join us.
We will provide the tools, the environment, the eco-system and the support you need. You will find an informal, innovation friendly environment at 1 Market St in the middle of San Francisco downtown, overlooking some sweeping views of the Bay and Bay Bridge.
Job Description
Position Details:
Location: Aurora CO 80014
Job Title: Customer Support Technician
Duration: 06 Months (Strong possibility to Extend)
Duties and Responsibilities:
• Download radio and alarm panel programming information into new/existing accounts in response to telephone requests.
• Process requests for multiple vendor applications customized by install configuration.
• Complete data entry associated with downloading, including confirmation of test signals.
• Provide real-time installation quotes to field technicians and limited technical support to customers.
• Enter order information into the system for technician upsells and process payments as applicable.
• Troubleshoot system functionality related to radio registrations and panel programming in response to failed confirmation requests.
• Process data changes received via mail, fax, phone or internal ticket on Informix and MasterMind.
• Support false alarm research and damage claims, as well as provide support for other data cleanup projects.
• Other projects as assigned
Qualifications
Skills:
• Ability to successfully pass data and provisioning assessments during training.
• Excellent verbal and written communication skills
• Excellent customer service skills
• Ability to type 30 wpm
• Excellent working computer knowledge
• Strong problem-solving and multi-tasking skills a must
$59k-86k yearly est. 10h ago
National Support Specialist, Multivendor Services - Siemens
Philips 4.7
Support associate job in Denver, CO
Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence.
Your role:
* Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology.
* Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars.
* Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions.
* Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance.
* Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution.
You're the right fit if:
* You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax
* Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills.
* You have at least a high school diploma.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour.
The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour.
The pay range for this position in Washington is $43.16 to $69.06 per hour.
The pay range for this position in California is $46.04 to $73.66 per hour.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone.
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$46-73.7 hourly Auto-Apply 5d ago
Operations Support
Shamrock Foods 4.7
Support associate job in Commerce City, CO
Starting compensation: $23.00 per hour Shift Days: Sunday to Thursday Shift Hours: 8:30 AM to 5:00 PM Shamrock anticipates closing the application window for this job opportunity on or before December 31, 2026 The Operational Support position is responsible for executing and supporting the functions of Inventory Control, Salvage, Driver Check-in, Returns, and Will Call.
Essential Duties:
* Perform Driver Check-in Duties
* Perform Inventory Control cycle counts, reconciliations, etc.
* Perform Salvage/Returns processes.
* Operate the Will Call desk and function.
* Use proper body mechanics at all times to help prevent injuries.
* Report/stop all safety issues and/or unsafe practices immediately.
* Dress appropriately and wear all requires personal protective equipment (PPE).
* Use lockout/tag out devices and procedures as required.
* Obey all signs and procedures.
* Immediately removes any damaged product from the pickslot and takes to designated salvage area.
* Other duties may be assigned based on department and business needs.
Qualifications:
* High School Diploma or GED Preferred and 6+ months of experience in a related field; or an equivalent combination of education and/or experience
* Must be able to effectively work unsupervised, independently or as part of a team
* Must be able to display a high level of initiative
* Must have strong attention to detail and the ability to work with and differentiate similar product codes and numbers with only very subtle differences
* Must be able to demonstrate leadership attributes that foster effective working relationships
* Ability to apply concepts of basic math including addition, subtraction, multiplication, and division of numbers, etc.
* Must routinely interact with external customers, suppliers, and vendors in a way that reflects the Shamrock Foods Culture and the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
* Must demonstrate sound judgment and have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Must be able to learn the flow of information and gain understanding as it relates to Shamrock Foods Systems
* Must be flexible and willing to work the demands of the department which are subject to evenings, weekends, and holidays
Corporate Summary:
At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.
Our Mission:
At Shamrock Foods Company, we live by our founding family's motto to "treat associates like family and customers like friends."
Why work for us?
Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That's why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn't stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education and wellness programs.
Equal Opportunity Employer
At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.
$23 hourly 18d ago
Concierge Healthcare Support Associate
Serenity Mental Health Centers 3.7
Support associate job in Superior, CO
Start Your Career in Healthcare at Serenity Mental Health Centers
If you're great with people and ready to build a meaningful career, Serenity Mental Health Centers offers the perfect place to begin. We're looking for individuals with strong customer service backgrounds who want to step into healthcare and make a real difference in the lives of others.
At Serenity, your ability to create positive experiences, communicate clearly, and show empathy becomes the foundation for excellent patient care. No healthcare experience is required - just a genuine desire to help and grow.
Positions available:
What you can do to help patients in our clinics:
Receptionist - Greeting every patient when they walk in and giving them a personalized experience. Gather and keep all information up to date.
Intake Coordinator - Completing assessments with patients before their appointments and supporting them towards their healing journey.
Treatment Technician - Performing TMS treatment while engaging patients in positivity work, goal setting, life skills.
Employee Leadership - Supporting clinic management, covering clinic roles, and meet with patients to help them move forward with their treatment plans.
What You'll Gain
This role is designed to help you build a long-term future in healthcare, offering:
Full, hands-on training - no prior medical experience needed
Experience working in a professional clinical setting
Skills and knowledge to grow into advanced patient care or leadership roles
A supportive team environment
Who Thrives Here
You're likely a great fit if you:
Have strong customer service, retail, hospitality, and overall people skills.
Enjoy helping people and creating positive interactions
Are organized, dependable, hardworking, and eager to learn new skills
Want to begin a career path in the healthcare industry
Build Your Future With Us
If you're ready to turn your people experience into a fulfilling healthcare career, we'd love to welcome you to Serenity Mental Health Centers.
Apply today and start your journey in patient care.
Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.
In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly
$25-26.5 hourly Auto-Apply 7d ago
Software Support Analyst
Teledyne 4.0
Support associate job in Englewood, CO
**Be visionary** Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**This position is fully onsite, remote work not available.**
**Teledyne Monitor Labs (TML)** has more than 40 year's global experience in the design and manufacture of continuous emission monitoring systems (CEMS), process monitoring, industrial sensors and instruments, ambient monitoring and software.
**Software Support Analyst**
As a Software Support Analyst, you will be responsible for remote support of multiple customer facilities regarding environmental recordkeeping and reporting tasks. This is accomplished by understanding basic Windows administration, data analysis, and very basic programming skills. The analyst will be quality assuring single server Windows computer systems for operations, email, local web hosting, SQL Server databases, MS Office and Adobe products, as well as proprietary air pollution monitoring and reporting applications. The ideal candidate will be detail orientated and a motivated self-starter, have excellent people skills, math skills, and communication skills, be computer and database savvy, may have general air quality or basic chemistry knowledge, works well in a team environment, and is always focused on customer satisfaction. This position represents an excellent opportunity for an individual to work in a team environment with dedicated professionals focused on customer satisfaction with growth potential.
**Essential Duties/Responsibilities**
+ Works as part of the Call Center through coordination of telephone calls and priorities including rotation on after-hours on-call service as needed.
+ Works, as part of the call center and mostly by remote access, with customers to gather and analyze environmental data and records for completeness and accuracy in technical and procedural practices. A high level of accuracy and attention to detail is mandatory for success.
+ Ensures effective and persevering completion of customer call tickets.
+ Follows all quality management procedures for prioritization and recordkeeping.
+ Updates call center call case database which tracks call case issues and progress.
+ Works with others to design, verify air emissions calculations and support for compliance, recordkeeping and reporting required for federal and state programs.
+ Comfortable working with others in documenting, maintaining, and performing air emissions calculations and procedures using documents, spreadsheets and diagramming type software programs.
**Qualifications**
+ If you have excellent customer service skills from another industry, or you have experience or education in an environmental science application, and consider yourself tech-savvy, please apply!
+ High level of accuracy and attention to detail.
+ Excellent verbal and written communication skills concise and complete.
+ Good Windows administration computer skills including knowledge of Excel, Windows Administration, and basic scripting or any type of structured programming.
+ Ability to prepare reports, exercise discretion when dealing with confidential information.
+ Ability to work well with remote plant personnel and internally in a team setting.
+ Bachelor's degree from four-year College or University or Equivalent Experience.
+ Current valid driver's license required. - US Citizen/Perm Resident/ Other US Person. Physical & Mental Requirements:
+ Will occasionally stand/walk/talk/hear/stoop, bend, kneel or crouch/push or pull, carry or lift 10-50 lbs. and will continuously sit/use hands to handle or feel reaching with hands and arms.
+ Will occasionally be required to determine distance with vision and will continuously be required to determine depth perception and be able to adjust vision focus.
+ Will occasionally be in contact with moving mechanical equipment and will continuously be working near moving mechanical parts; occasionally will be exposed to vibration, lo-level radiation, fumes, or airborne particles (safely below occupational exposure levels); Noise level is moderate.
+ Willing to travel up to 20% of the normal work week.
**Salary Range:**
$50,500.00-$67,300.000
**Pay Transparency**
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
$50.5k-67.3k yearly 60d+ ago
Service Desk
Crusoe 4.1
Support associate job in Denver, CO
Job Description
Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability.
Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.
About the Role:
Crusoe Cloud is seeking an IT Service Desk full time employee to join our Denver and Sunnyvale offices . In this role, you'll handle escalated support requests, resolve complex technical issues, and ensure reliable IT services for the organization.
What You'll Be Working On:
Manage and troubleshoot a variety of technical issues related to networks, infrastructure, and SaaS applications in a fast-paced warehouse environment.
Work with diverse teams and external vendors to improve system performance and provide seamless user support.
Lead the resolution of complex issues, managing the process from initial report to final solution, and actively seek opportunities for system improvement while documenting the results.
Administer and configure cloud identity platforms, MDM automation
Lead project-oriented initiatives, including new technology rollouts and system upgrades, to support the company's mission of climate-friendly innovation.
What You'll Bring to the Team:
Strong background in cloud identity management platforms (SSO, SAML 2.0, and MFA).
Experience with MDM automation (e.g., Google MDM, Kandji, Intune).
Experience administering and troubleshooting Windows, MacOS, and Linux systems.
Proficiency with ticketing systems, IT documentation platforms, and SAAS management.
Strong written, oral, and interpersonal communication skills.
Experience working as a project-oriented engineer.
Previous NOC/SOC experience is desired.
Ability to self-start, collaborate, and problem-solve effectively.
Ability to pass a background check.
Requirements:
Bachelor's degree or equivalent experience with 6+ years of IT systems experience.
Prior experience working in enterprises with significant user bases.
Prior manufacturing environment or tech warehouse experience preferred.
5 day in office requirement
Benefits:
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; up to $300 per month
Compensation Range
Compensation will be paid in the range of $66k - $100k + Bonus. Restricted Stock Units are also included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
$35k-45k yearly est. 10d ago
Customer Support Technician- Westminster, CO
Krayden 3.7
Support associate job in Westminster, CO
The Customer Support Technician is responsible for executing day-to-day customer support activities, ensuring timely and accurate documentation, order updates, and compliance submissions. This role supports internal teams and external customers by maintaining high standards of communication and operational efficiency.
Key Responsibilities:
Vendor Documentation & Compliance
• Coordinate with manufacturers to obtain customer-required documentation (e.g., REACH, ROHS, Conflict Minerals, Buy America, TSCA, Proposition 65, NAFTA/COO).
• Collect and manage supplier certificates and quality surveys, maintaining approval status in the system.
Customer & System Support
• Complete customer supplier surveys via email and portals.
• Process RMAs, freight claims, and compliance documentation (IMDS, PPAP, PSW).
• Maintain and update open order reports for the customer service department.
• Collaborate with internal departments to provide accurate and timely order updates
Communication & Relationship Management
• Serve as a liaison between Customer Service, Sales, and suppliers.
• Maintain professional relationships with suppliers and customers.
• Represent the company positively through professional email and phone etiquette
Administrative & Operations Duties
• Prioritize tasks and manage multiple responsibilities in a fast-paced environment.
• Perform duties in compliance with AS/ISO standards and applicable regulations.
• Execute other duties and special projects assigned.
Qualifications:
• 2-5 years of experience in vendor compliance, documentation control, customer service, or supply chain coordination.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with ERP or CRM systems (e.g., SAP, Oracle, or NetSuite).
• Strong problem-solving and analytical abilities to handle documentation discrepancies or supplier issues.
• Strong attention to detail and organizational skills for managing compliance records and certifications.
Benefits:
Krayden offers a competitive employee-focused benefits package which includes Medical, Dental, Vision Care & Life insurance, Flexible Spending Accounts (FSA), Health Savings Account (HSA), 401(K) Retirement Plan, Tuition Reimbursement & much more.
$41k-49k yearly est. 8d ago
Service Desk Specialist II
Netcov
Support associate job in Englewood, CO
Who we are:
Network Coverage is a best-in-class technology solutions provider specializing in IT managed services, cybersecurity, compliance, cloud enablement, digital transformation and software development for mid-market and enterprise organizations. Our comprehensive technology solutions and operational excellence allow clients to focus on their business with the value of an end-to-end technology partner.
Network Coverage believes in providing purpose to our people and that character, integrity and commitment win out. Technology is our mission, empowering and developing our team is our passion.
What the role is:
Service Desk Specialist II
Division - Center - Team: Service Operations - Service Desk
Reporting to: Service Desk Lead
About the Role
The Service Desk Specialist II role provides Tier 2 support to clients, addressing and resolving hardware, software, network and security issues, while maintaining recurring onsite commitments to static client(s). A part of a dynamic support team, this role collaborates with other support roles to ensure efficient problem resolution in a timely manner, aids in escalation management by handling lower-level escalations, and works with their Team Lead and team members across departments to help drive tactical and strategic operational items related to their assigned client(s). These contributions are key to maintaining high levels of customer satisfaction by delivering effective solutions, clear communication and setting reasonable expectations. This position is crucial for ensuring smooth and efficient operation of our clients' IT systems.
Accountabilities
Client Support and Service Delivery
Timely and effective resolution of Tier 2 server, desktop and application service requests
Act as a supportive technical resource for the team to ensure service needs are met
Develop and maintain strong relationships with your assigned client(s) and team members
Manage client IT systems and adhere to service level agreements
Assist with root-cause analysis if directed.
Support other NetCov clients in addition to the dedicated client assignment as determined by NetCov operational need.
Perform additional tasks and responsibilities as assigned by your manager, which may consist of duties not explicitly outlined in this job description, in alignment with the overall needs of NetCov operations.
Ensure NetCov has updated customer documentation needed to provide best-in-class support
Maintain a daily 85% billable rate working tickets and answering phone calls.
Potential for on-sites at customer offices, which would be directed by the Team Lead as the team need arises
Real time tracking and updates of support tickets in Network Coverage's ticketing system.
Infrastructure Management and Performance Optimization
Monitor and optimize client systems for efficient performance, reliability and security
Produce and update technical documentation for client systems and team training
Collaborate with the managed services team to identify client trends
Client Communication and Continuous Improvement
Maintain clear client communication and set expectations on active support inquiries
Identify opportunities to enhance process efficiency and implement best practices
Remain updated on industry advancements and enhance technical skills
Ensure that all customer inquiries and complaints are addressed promptly and professionally.
Knowledge, Skills, and Abilities (KSAs) Required
Technical Expertise:
Expanded technical knowledge of current IT infrastructures including servers, networks, virtualization, cloud systems and security
Proficiency with Microsoft server and client operating systems, Active Directory, DNS, DHCP, VDI technologies, Exchange/Office 365 and desktop applications.
Proficiency with LAN/WAN connectivity designs, firewalls, switching and wireless
Management of cloud systems including AWS, Azure and Office 365
Problem-Solving and Time Management:
Ability to diagnose and resolve technical issues timely and effectively
Experience with various troubleshooting tools and techniques
Strong organizational skills and ability to prioritize tasks
Communication and Interpersonal Skills:
Excellent verbal and written communication abilities
Active listening skills to fully understand client issues and concerns
High attention to detail to ensure accurate record-keeping
Capacity to explain technical concepts and solutions to non-technical stakeholders
Technical Competencies
Qualifications and Experience:
Bachelor's degree or Associate's degree in Information Technology, Computer Science, Network Administration or related field.
2-5 years of relevant IT experience as either a Systems Analyst, Systems Administrator, IT Specialist or similar position.
Industry certifications e.g., CompTIA A+, Network+, Security+, Amazon AWS, Microsoft Azure, Microsoft MCP, Cisco CCNA, or similar, are highly desirable.
Role Logistics
This is a full-time position
Days and hours of work are Monday through Friday, 8:00 AM - 5:00 PM [9-hour shift]
This position will require participation in a recurring predetermined on-call rotation.
This position will require travel and recurring visits to client offices up to 50% of working hours. Reliable transportation is required.
This position may require travel to industry events, Network Coverage office locations, and Network Coverage events where locations will vary.
$36k-51k yearly est. 14d ago
Client Support Associate
HQR
Support associate job in Denver, CO
Benefits:
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client SupportAssociate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply! What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options - Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $18.00 - $20.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
$18-20 hourly Auto-Apply 37d ago
Store Support Associate
Dania Furniture
Support associate job in Denver, CO
Scandinavian Designs - Dania Furniture is looking for a Store SupportAssociate! Location: 9000 East Hampden Ave Job Type: Full-time Position: Non-Exempt/Hourly Compensation: $19.29 / hr! Paid bi-weekly! What You Will Do
Load and unload merchandise from trucks, assemble merchandise correctly and handle with care to prevent damage.
Greet our clients and answer our phones in a prompt, professional and polite manner as part of our team.
Support showroom changes, tagging merchandise and helping maintain displays and a clean and orderly showroom and backroom.
Perform transactions in our sales and inventory system (POS), complete customer orders, taking payments, and
handling order-entry for the sales team and setting up delivery dates for customers.
Consistently observes safe lifting methods.
Provide friendly and efficient service during merchandise pickups and safely load merchandise into the customer's cars.
Maintain high standards of cleanliness and maintenance within the working environment and with all equipment and tools.
Follows all company safety and accident procedures while on company premises or operating company vehicles or equipment.
Exemplify a team approach and be open and honest in communication and help others when they need assistance.
Who You Are
Excellent customer service, communication and organizational skills.
Basic math, computer and POS skills with a high degree of accuracy.
Able to lift 45 lbs., unassisted, moving furniture in showroom and warehouse.
Able to successfully complete our pre-employment background, physical and drug screening
Operating forklift & pallet jack and other power and/or hand tools.
A wholehearted customer service approach with a professional and welcoming presentation.
Education:
High School diploma or equivalent GED, 1-3 years' work experience in a related field, retail a plus.
SCANDINAVIAN DESIGNS - DANIA FUNITURE OFFERS
Benefits for Full-time Associates* including:
Opt-in for Health benefits, Dental, Vision and Health Savings account (HSA)
401K
Work life balance
Paid Time Off (PTO)
Regular schedule
Generous merchandise discounts
Pet Insurance
Tuition Assistance
*Benefits eligibility depends on scheduled hours. ************************ This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Who We Are A family business 60+ years in the making, with +50 furniture showrooms and +700 employees across the U.S. Our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits. In efforts to support the hiring of Veterans, please submit a DD214 or equivalent discharge paperwork from branches of the US Forces when applying for preferred for our preferred veteran hiring process.
We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.
$19.3 hourly 10d ago
National Support Specialist, Multivendor Services - Siemens
Philips Healthcare 4.7
Support associate job in Denver, CO
Job TitleNational Support Specialist, Multivendor Services - SiemensJob Description
Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence.
Your role:
Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology.
Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars.
Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions.
Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance.
Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution.
You're the right fit if:
You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax
Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills.
You have at least a high school diploma.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour.
The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour.
The pay range for this position in Washington is $43.16 to $69.06 per hour.
The pay range for this position in California is $46.04 to $73.66 per hour.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone.
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$48k-67k yearly est. Auto-Apply 6d ago
Customer Support Associate I
Stickergiant.com, Inc.
Support associate job in Longmont, CO
StickerGiant is an essential business that provides high-quality stickers and labels, fast turnaround, and excellent customer service. Our mission is to create a good company to work for which leads to happy, healthy Giants. We are guided by our values; All In, Grow & Learn, Positive Energy. We value and embrace the diversity of identities, experiences, thoughts, needs, and approaches. We communicate frequently and transparently which allows our employees to see, experience, and take ownership of our shared success together.
The Customer SupportAssociate (CSA) I is a supportive resource that elevates the experiences of all StickerGiant customers providing moments of delight throughout their journey. You're a resourceful individual, driven to solve problems, no matter the size, while building customer relationships, trust and brand loyalty. You're an expert at understanding the immediate needs of our customers and predicting future ones, while developing a sustainable environment that allows you to successfully navigate multiple tasks and deadlines. You're passionate about creating positive interactions and experiences with customers, your teammates and other departments.
ESSENTIAL DUTIES & RESPONSIBILITIES
You make it your mission to foster exceptional customer experience while serving as first point of contact for all support communications - primarily via email, chat and phone - to answer questions, provide assistance, troubleshoot issues, and route feedback appropriately
You take ownership to resolve challenging customer issues and escalate when necessary
You are empathetic and understanding of our customers' unique experiences. You must be passionate about delighting our customers every single day!
You have a proven ability to successfully multitask; this role will involve navigating and diagnosing product issues while maintaining focus on the customer and their immediate needs
You quickly pick up a variety of software applications with ease. Experience with Zendesk would be a bonus!
KNOWLEDGE, SKILLS, AND ABILITY
Passion for incredible customer service, exceptional communication (verbal and written) including top notch grammar and spelling, and excellent people skills
Are a master on breaking down complex concepts into day to day terminology to help customers of all proficiencies
Attention to detail that helps you meticulously troubleshoot and evaluate issues quickly, efficiently and accurately
Resourceful and not afraid to tackle difficult cases on your own; driven to work hard with minimum supervision
An expert with your keyboard providing fast and accurate typing and have unparalleled phone skills
Master multi-tasker nailing the art of juggling multiple chats at once, while handling emails, and supporting your peers
Empathic and composed. You really enjoy learning from and talking to our customers. You have amazing composure are very patient
A team player, adaptable and has an amazing work ethic. You can identify where help is needed and are motivated to pitch in, coach, and train your peers
Great Teammate - You contribute ideas to elevate your greater team and help them succeed
Being a Giant - You consistently demonstrate StickerGiant' core values: All In, Grow & Learn, and Positive Energy
Excitement for Growth - Interest and ability to grow professionally with support from StickerGiant
EDUCATION AND FORMAL TRAINING
1-3+ years of experience in a customer facing role
Proficient with Google Suite, ZenDesk (preferred), Slack and Macs
Bonus: You are able to connect with a broad customer base and can communicate effectively in both English and Spanish
PHYSICAL REQUIREMENTS
Occasional standing, lifting, carrying, climbing, stooping, bending and overhead reaching of weight 10-30 lbs.
Frequent walking, grasping and gripping
Ability to sit/stand at a desk for extended periods of time
Use of computer, keyboard, mouse throughout each scheduled shift
POSITION SCHEDULE DETAILS
Full-time, non-exempt position
Monday - Friday (8 hours/day)
Customer Support is available to customers from 6:00 am - 6:00 pm MST. Schedules will reflect the current need of the team within these operating hours.
Overtime is NOT required but is available upon request
BENEFITS & PERKS
Core Benefits:
Health, dental, vision offered at reduced rates. Options for PPO or High Deductible for health coverage.
High-deductible health plan enrollees will receive an annual company contribution towards your HSA: $600 per employee, and an additional $400 for enrolled dependent(s)
Life insurance and short-term disability insurance covered at 100%
Voluntary benefits include accident & critical illness, long-term disability, identity theft insurance
Paid Time Off: 2 weeks vacation + holidays + floating holidays + 6 sick days
Paid Leave: Paid maternity leave for employees who qualify for FMLA, as well as parental leave
401(k): StickerGiant contributes 5% as follows: a guaranteed 3% contribution + additional match up to 2% of your contribution
Bonus Program: Bonuses are provided based on achievement of annual financial goals for the company
Professional Development: We provide opportunities for attending conferences, obtaining and/or renewing certifications, and participating in workshops and will tailor-make your career development plan with you
STICKERGIANT WORKING CONDITIONS - COVID19
StickerGiant is considered an essential business and we are committed to providing a happy, healthy, and safe working environment for our Giants (i.e. employees)
We have addressed risks proactively which includes: prioritizing critical operations, communicating with employees and customers regarding all business changes, adhering to proper/recurring cleaning procedures, enforcing social distancing and the proper use of protective clothing and equipment (provided to all employees by StickerGiant), implementing teleworking where possible, and keep informed status locally
We care a great deal about creating an environment where all Giants can bring their whole selves to work and to provide all candidates with an equitable, inclusive and accessible recruitment process in alignment with our values. At StickerGiant, we provide Equal Employment Opportunity (EEO) to all persons regardless of age, race, national origin, citizenship status, political opinion, social group, ethnic origin, marital status, union affiliation, union sympathy, physical or mental disability, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. This policy applies to all conditions of employment including recruitment, hiring, promotion, termination, leaves of absence, compensation, and training. If you prefer accommodation during the recruiting process, or you have feedback about your candidate experience at StickerGiant, please contact the Director of People+Culture.
$28k-38k yearly est. Auto-Apply 60d+ ago
Client Experience Support Associate
Fortis Bank 3.9
Support associate job in Denver, CO
The Client Experience SupportAssociate serves as the first point of contact for clients utilizing commercial banking and self-directed retirement products. This role provides exceptional client service by responding to inquiries, resolving account issues, and educating clients on products, services, and digital banking tools. The ideal candidate demonstrates strong communication skills, financial acumen, and a client-first mindset.
Responsibilities
Respond to inbound calls and chats from commercial and retirement customers in a professional, courteous, and efficient manner.
Respond to outbound call requests for wire verification.
Provide accurate information and support related to commercial deposit accounts, cash management tools, online banking, wire transfers, and account maintenance.
Assist clients with questions related to account opening or transactions for self-directed retirement accounts.
Troubleshoot and resolve client issues regarding online access, account balances, transaction discrepancies, and account maintenance requests.
Educate customers on banking products, digital platforms, and best practices for secure account management.
Escalate complex or high-risk issues to appropriate departments while maintaining ownership until resolution.
Adhere to compliance, security, and confidentiality policies in accordance with regulatory standards (e.g., FDIC, FINRA, IRS guidelines).
Accurately document customer inquiries in Salesforce.
Accurately document customer interaction and resolution in Zoom.
Meet or exceed individual and team performance metrics related to quality, accuracy, and service efficiency.
Provides solution-oriented feedback that continuously improves individual and team performance.
Qualifications
High school diploma or equivalent required; associate or bachelor's degree in business, Finance, or related field preferred.
0-3 years of experience in a financial services call center or customer service environment preferred.
Knowledge of commercial banking products, online banking systems, and/or retirement plan administration is strongly preferred.
ADDITIONAL INFORMATION
Reporting Structure : Reports to the Senior Client Experience Manager
Position Requirements : This is a client service and operational position and does not have sales goals or requirements.
Office Requirements : This position is not a remote position, and you are required to work at the Fortis Bank branch in Denver, CO 5 days per week.
Hour Requirements : Monday - Friday | 8:30AM - 5:00PM.
ABOUT FORTIS
Fortis Bancorp is the $1.3 billion bank holding company for Fortis Bank. Fortis Bank is a full-service bank that provides loans, deposits, and cash management services to businesses and their principals, with branch locations in Colorado and Utah. More information about Fortis Bank is available at *********************
At Fortis Bank, we take great pride in being a commercial banking partner for our clients. Our people enjoy being empowered with the ability to make a tangible impact in a progressive and less bureaucratic work culture that can often be a struggle for larger institutions. We strongly believe in hiring people greater than ourselves and we recognize, reward, and develop those individuals who make an outsized impact to the business. Each of our hand-selected and exceptionally talented teammates contribute to the heart of our company culture that combines banking expertise and personalized services to create an unparalleled level of client experience.
Fortis is Great Place to Work-Certified™
Join a team where your expertise and passion can make a meaningful impact. Learn more today at *****************************
$23k-28k yearly est. Auto-Apply 28d ago
Customer Support
Example Corp
Support associate job in Denver, CO
*** This is where your organization can create a consistent intro to all of your jobs, creating consistency in voice and messaging across all job posts
*** C'est ici que votre organisation peut créer une introduction cohérente à tous vos emplois, en créant une cohérence dans la voix et la messagerie dans tous les postes.
Grow as We Grow and Take Your Career to New Heights!
As a Lead Service Valet, you will work in conjunction with the District Manager and assist with managing the total service delivery for the district's apartment communities. This includes providing direction and oversight for the Service Valets within the assigned district.
Essential duties include:
Deliver on our “every door every night” business expectation and set the standard in delighting our residents
Assist District Manager with training Service Valets
Spot check Service Valets, focusing on safety, quality control and productivity
Collect same night missed trash, walk/track problem properties
Communicate with District Manager concerning delays, unsafe sites, accidents, and other maintenance problems
Provide waste and recycling collection coverage for understaffed properties within an assigned district
Document and report all property and resident non-compliance
Provide oversight of the nightly collection process during District Manager days off
Assist with evening recruiting efforts - may include referral generation and flyer distribution
Provide candidates with a realistic job preview from the Service Valet perspective
Assist with presentations during team meetings
Assist the District Manager with coordinating work schedules, evaluating job performance and motivating Service Valets
Provide leadership for the Service Valets in the areas of safety and training
You are a good fit if you have the following experience, education, and skills:
High school diploma or GED equivalent.AA degree preferred
Customer service and prior people management experience preferred
Strong verbal and written communication fundamentals
Special conditions of employment:
Smart phone with data plan
Open bed pick-up truck to transport trash items from door to compactor (may not be required in all areas)
Valid driver's license and auto insurance (must be listed as driver on policy)
Ability to operate a motor vehicle and drive locally to other properties as needed
Ability to work outdoors, and drive in changing weather conditions
Flexibility to work split schedule and/or be on call during irregular hours depending on business needs
Physical requirements:
Ability to lift and transport up to 50 lbs. up/down stairs
Ability to bend at waist and lift over shoulder
Ability to bend at knees and lift over shoulder
Ability to lift both arms to shoulder height
Ability to walk distance of property, and be exposed to disagreeable odors
*** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts
*** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages
$31k-45k yearly est. Auto-Apply 60d+ ago
Managed IT Services Senior Associate, Tier 2
RSM 4.4
Support associate job in Denver, CO
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
Responsibilities:
Provide phone and email technical support for end-users to resolve any hardware or software issues
Technicians will be in a phone queue answering calls from clients during peak hours
Support and troubleshoot workstations, servers and network related issues
Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients
Monitor and troubleshoot client backups
Escalate client issues through the proper channels
Manage cases according to defined case impact and priority
Maintain client security standards and confidentiality of information
Clearly document support issues and all resolution steps in RSM's ticketing system
Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption
Update cases and communicate with clients as required until issue is closed
Required Qualifications:
1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role.
Preferred Qualifications:
Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment
Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required
Bachelor's degree (BA/BS) from an accredited 4-year school is a plus
Experience with Office 365 Administration and associated workloads including Email and SharePoint
Fundamental understanding of TCP/IP Networking
Experience with firewalls, such as Cisco, SonicWALL and Meraki
Experience with VMWare ESX hosts and vSphere Client for administration
Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration.
Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN
Experience with Apple Hardware and MAC OS X
Experience with enterprise mobile devices
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $67,000 - $126,500
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$67k-126.5k yearly Auto-Apply 4d ago
Treasury Management Implementation and Support Specialist
Inbank
Support associate job in Greenwood Village, CO
SUMMARY OF JOB: The Implementation & Support Specialist is responsible for supporting the Treasury Management department in various Treasury Management duties: daily, weekly, monthly exception monitoring and resolution and process periodic Treasury Management operational risk reviews. Additionally, this individual will be involved in all phases of customer service and back-office operational workflow within Treasury Management. This individual must demonstrate strong organizational and analytical skills and the ability to identify and resolve business issues quickly in a professional manner.
This individual must demonstrate strong organizational and analytical skills and the ability to identify and resolve business issues quickly in a professional manner. This job requires a patient and stable work style and consistency in dealing with repetitive routine. The job demands a cooperative, agreeable, and sympathetic listener who gets along with others and enjoys being helpful to them.
A customer service, team-oriented focus is of utmost importance. The job requires attention to the details of work, handling them with better-than-average accuracy and with careful attention to the quality of the work. The focus is on working comfortably under close supervision within a stable, secure team.
JOB REQUIREMENTS:
Education:
High School diploma or equivalent required; Associate or Bachelor's degree preferred.
Work Experience:
3 years of banking experience and 2 years of treasury management experience preferred.
Supervisory Experience:
N/A
Licenses/Accreditations:
N/A
Computer Skills:
Proficient in all Microsoft Office Products
Other Requirements:
Travel up to 5% of the time. Proficient understanding of Treasury Management and banking products, including but not limited to online/mobile Banking, RDC, ACH, Wires, and Positive Pay.
Preferred Skills/Experience
Strong analytical and critical reasoning abilities. Bilingual a plus.
SPECIFIC DUTIES AND RESPONSIBILITIES:
Customer Service:
Strong emphasis on excellent customer service skills; ability to work effectively with both internal and external contacts. Maintains confidentiality in handling customer and bank information.
Financial:
Familiarity with financial terms and practices; mathematical calculations
Administrative Duties:
N/A
Autonomy:
Discretion for recognizing and minimizing risk to the bank.
Employees Supervised:
N/A
Budget Responsibility:
N/A
$31k-46k yearly est. 6d ago
Client Support Specialist 1
The Staff Pad
Support associate job in Longmont, CO
The Staff Pad has partnered with one of Colorado's largest account receivable management companies to hire a Client Support Specialist. Headquartered in Longmont, this industry leader works with organizations across all 50 states, providing expert support in managing revenue cycles.
Under the supervision of the Account Manager, the Client Support Specialist I oversees daily, weekly, monthly, or ad -hoc tasks from a BC Services client as assigned. The specialist will work closely with the Account Manager to ensure tasks are completed on time and meet the quality standards.
Responsibilities:
· Interaction with clients via email, phone and face -to -face correspondence
· Liaison and advocate to client's needs and/or requests
· Maintain, strengthen and build rapport with our clients by communication daily and traveling for frequent site visits
· Compilation and creation of reports that are requested
· Communicate professionally, accurately, effectively, and concisely in both written and verbal practices
· Work queues or work lists as assigned by manager to support the day -to -day tasks required by client.
Qualifications Required:
· High School diploma or equivalent
· One year of customer service experience
· Knowledge of Microsoft Word, Microsoft Excel, and many other computer skills such as encryption of data and ability to easily learn new program platforms
· Must display positive and professional communication and demeanor
· Strong relationship building, problem resolution, and critical thinking skills
· Strong organizational and prioritization skills
· Ability to navigate through several levels of security and encryption to access client systems to retrieve data efficiently
$31k-42k yearly est. 60d+ ago
Youth Support Specialist
Tgthr
Support associate job in Boulder, CO
1440 Program Manager
Supervises: N/A
FLSA Status: Full-Time, Non-Exempt
At TGTHR, we believe every young person, ages 12-24, deserves safety, support, and respect. Our mission is to end youth homelessness by providing a full spectrum of support - from immediate resources to safe housing and long-term stability.
We empower young people to amplify their voices, celebrate their growth, and build thriving futures. Together, we're creating a community where every young person has the opportunity to succeed.
TGTHR's work is grounded in the following values:
Relationships: We believe growth is rooted in relationships.
Support: We believe in celebrating young people as they grow.
Diversity: We believe there is strength in diversity.
Respect: We believe that youth voices are critical to achieving our vision.
Equity: We believe that housing is a fundamental right.
For more information, visit TGTHR.org.
POSITION SUMMARY
The Youth Support Specialist plays a vital role in advancing TGTHR's mission to end youth homelessness by providing safety, stability, and supportive connections for young people at The Drop-in Center, located at 1440 Pine Street, Suite C in Boulder.
This position is responsible for maintaining a safe and inclusive environment, building meaningful relationships with youth, and supporting program operations during operating. Youth Support Specialists provide guidance, behavioral support, and consistency through a trauma-informed and strengths-based approach that empowers young people to work toward their personal goals and long-term stability.
PRIMARY RESPONSIBILITIES
Program Participant Support
Create and maintain a safe, supportive environment for all program participants.
Consistently apply program policies and procedures using established protocols.
Employ crisis intervention techniques with program participants as needed.
Support participant case management plans and individual goals.
Serve as a “sponsor” for assigned participants to assist with case management objectives.
Monitor and accurately record medication administration as required.
Maintain daily documentation and logging in the organizational database.
Provide compassionate, empowering support while maintaining professional boundaries and accountability.
Transport participants safely in agency vehicles as needed.
Support daily living activities and help maintain a clean, safe, and welcoming environment.
Accurately report participant behaviors and progress in relation to program expectations.
Team Support
Collaborate with staff to promote a team-based approach and shared decision-making.
Attend all required staff meetings, supervision sessions, and scheduled trainings.
Accept and act upon constructive feedback from team members and supervisors.
Maintain open, respectful, and solution-oriented communication with teammates.
Seek opportunities for professional growth by attending external trainings and development opportunities.
Perform other duties as assigned by the immediate supervisor..
Requirements
PROFESSIONAL QUALIFICATIONS
BA/BS in a Social Science or related field OR a minimum of two years of equivalent work experience.
Must be at least 21 years of age.
Valid driver's license required.
Ability to work a consistent schedule during program operating hours, including evenings and weekends as needed.
Demonstrated ability to maintain confidentiality, professionalism, and integrity.
Must be able to pass a criminal background check.
Commitment to ongoing learning and development related to social justice, trauma-informed care, and the intersections of youth homelessness with race, sexuality, gender, ability, and socioeconomic status.
Experience working with youth, individuals experiencing homelessness, and/or vulnerable populations preferred.
Bilingual (Spanish) preferred.
BENEFITS AND COMPENSATION
Compensation: $22.80 per hour
Benefits include:
Medical, dental, vision, and accident insurance
Paid time off, sick leave, parental leave, paid holidays, and bereavement leave
Employee Assistance Program and counseling services
Development and educational opportunities
403(b) retirement plan
Free individual and group supervision for employees pursuing LPC or MFT licensure
TGTHR offers a flexible work environment depending on position. TGTHR is a drug-free workplace.
TGTHR is a drug-free workplace. Candidates and employees must be able to pass a criminal background check.
EQUAL EMPLOYMENT OPPORTUNITY
TGTHR is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are strategically invested in creating an equitable, diverse, just, and inclusive work environment. All interested individuals, including people of color, LGBTQ+ folks, women, and people with different levels of ability are particularly urged to apply. For more information on our justice, equity, diversity and inclusion efforts, visit our website here.
Salary Description 22.80 per hour
How much does a support associate earn in Highlands Ranch, CO?
The average support associate in Highlands Ranch, CO earns between $22,000 and $63,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Highlands Ranch, CO
$37,000
What are the biggest employers of Support Associates in Highlands Ranch, CO?
The biggest employers of Support Associates in Highlands Ranch, CO are: