Support associate jobs in Milford, CT - 415 jobs

This is a 6 month contract onsite 5 days a week in New Haven, CT. This is a junior level service desk role requiring 6 months-2 years of technical phone support experience. Resumes will not be considered if there is no prior phone support/help desk experience in a technical environment. $20-22/hr. The client is seeking a well rounded helpdesk specialist. 80-100% phone support. Teams supports 10,000-20,000 end users mostly admin but some students and faculty. When hiring personnel, the client likes the most "wide range" experience possible. XP, MAC, Vista, some Linux. Team troubleshoots the University's STAR (HR) site, EMS. procurement tools, business applications, and some oracle tools. Some network troubleshooting and backup restoring as well, mail email is outlook. Tier 1 and 2 troubleshooting. Must haves are a Bachelor's degree, Exp in XP and at least a knowledge of MAC or Linux. Must have an A+, Network+, Microsoft, Dell, or Apple cert. Must be QUALITY, good customer presence, great documentation, and work well with others. They use HP service desk but any prior experience with ticketing system will do. Looking at 1 year plus contract but with the option to be taken on perm after 6 months. *Essential duties of position* Identify and analyze hardware, software and network-related problems. Troubleshoot and resolve problems whenever possible. Collaborate with other ITS departments as needed; maintain ownership of the ticket issue to ensure prompt and through resolution. Troubleshoot complex issues, via remote access tools, relating to installation, configuration and functional /technical support of software and university systems. Proactively provide preventative maintenance; keep abreast of current installed operating systems, application software, and computing standards to ensure all versions are up-to-date as recommended by ITS and external application vendors. Install and coordinate repair of a wide variety of computing devices and peripherals on the desktop and attached to the Campus network. Develop and maintain Knowledge Base content based on Subject Matter Expert (SME) role. Support clients in the use of their desktop equipment by instructions and informational interactions. Provide Tier I and Tier II support for University applications, including web browsers, email, Oracle financials, HR and Procurement Web applications (including ePortal, SciQuest, Expense Management System (EMS), and Accuship). Work with other ITS or external computing support organizations to perform root cause analysis and develop permanent solutions to prevent recurring issues. Develop and document technical procedures, including testing of hardware and software products. Create and maintain Knowledge Base content, based on assigned Subject Matter Expert (SME) role. Support clients and colleagues through informal training and instruction. Assure compliance with University security policies and procedures. Troubleshoot client home support needs as related to conducting University business. Provide coverage for ITS Client Accounts, if needed. Document work in departmental work order tracking database on a daily basis *Skills* MAC, XP, Helpdesk *Additional Skills & Qualifications* must be presentable, customer focused, and get along well with others *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of NEW HAVEN, CT. *Pay and Benefits*The pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a hybrid position in NEW HAVEN,CT. *Application Deadline*This position is anticipated to close on Jan 18, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Title: IT Service Desk Technician II Job Type: 6-Month Contract-to-Hire Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing) Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines. Job Description Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer. We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms. The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime. This is a 100% onsite position . Qualifications US Citizenship is required due to Federal Government guidelines Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent industry experience Minimum of 5 years of experience in IT operations, infrastructure, or related environments Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments Strong problem-solving and analytical skills, able to work under pressure Proven project management and leadership experience, including leading cross-functional teams Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders Highly Preferred Experience Solid understanding of industrial automation and control systems Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA) Understanding of IoT connectivity and data management concepts Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation Relevant certifications (e.g., Microsoft, Cisco, CompTIA) Key Responsibilities Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices. Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users. Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment. Image PCs, install software, and set up peripheral devices to meet company standards. Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions. Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism. Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner. Build positive relationships with employees and team members to understand needs and provide effective IT solutions. Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team. Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution. Assist in maintaining local IT assets and ensure they are compliant with security and operational standards. Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks. Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment. Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations. Contribute to cybersecurity efforts Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Summary of Job Description: Little Flower is seeking a detail-oriented and technically proficient IT Service Desk Specialist to join our team supporting end users at multiple locations. This position serves as the primary point of contact for end-user technical support across the organization. The ideal candidate will combine strong customer service skills with technical troubleshooting abilities to effectively resolve a wide range of IT issues while ensuring minimal disruption to business operations. About Little Flower Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929. Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services. Principle Responsibilities: Technical Support: Provide technical support for end-users via phone, email, ticketing system, and in-person Perform Windows user profile configurations and troubleshooting: Set up new user profiles and troubleshoot profile issues Configure desktop environments and personalization settings Manage user preferences and application settings Manage Microsoft 365 and email support: Set up and troubleshoot Microsoft 365 desktop applications, outlook profiles and configurations Resolve email delivery, synchronization, and attachment issues Configure email signatures, rules, and auto-replies Assist with calendar sharing and meeting scheduling Manage file access and storage solutions: Set up and modify folder permissions and access controls Manage file shares and OneDrive synchronization issues Assist with SharePoint document library access and permissions Help users with file recovery and version history Provide comprehensive printer and peripheral support: Install and configure network and local printers Troubleshoot printing issues (paper jams, connectivity, driver problems) Replace toner cartridges and perform basic printer maintenance Set up scanning to email and network folders Resolve connectivity and remote access issues: Troubleshoot VPN connection problems Assist with Wi-Fi connectivity, configuration, and troubleshooting Help with remote desktop and application access Configure mobile device email and application access Troubleshoot and resolve issues related to: Hardware: Workstations, laptops, mobile devices, VOIP phones, printers, and video conferencing equipment Software: Microsoft 365 suite (Office apps, Email, Teams, SharePoint), Zoom, Adobe, Sage, and other line-of-business applications Infrastructure: Windows 10/11, file shares, print services, network connectivity Security: Password resets, account lockouts, Trend Micro endpoint protection Configure and deploy new hardware and software for staff members Escalate complex technical issues to the IT Service Desk Lead when appropriate Service Management: Create, update, and manage support tickets in the ticketing system Document troubleshooting steps and resolutions to build the knowledge base Follow established support procedures and SLAs Maintain accurate inventory of IT assets including hardware and software licenses Assist with basic user account management in Active Directory and Azure AD End-User Support: Provide basic training to end-users on common applications and systems Create simple documentation and how-to guides for frequently encountered issues Promote security awareness and adherence to IT policies Maintain professional and courteous communication with all staff members Minimum Requirements: Education: Associate's degree in Information Technology, Computer Science, or related field; relevant technical certifications (CompTIA A+, Microsoft certifications) may substitute Experience: 1+ years in IT support or help desk role; healthcare IT experience preferred Technical Skills: Working knowledge of Windows 10/11, Microsoft 365 suite, basic networking, and hardware troubleshooting Service Skills: Experience with ticketing systems and basic ITIL concepts Soft Skills: Strong customer service orientation, excellent communication skills, ability to explain technical concepts to non-technical users Organization: Detail-oriented with ability to prioritize multiple requests in a fast-paced environment Preferred Qualifications: Demonstrates patience and empathy when working with users of varying technical abilities Shows initiative in solving problems and improving service delivery Possesses a strong desire to learn and grow technical skills Adapts quickly to new technologies and changing environments Has experience working in healthcare or social services organizations Travel Requirements: This position is located in Wading River, NY with periodic travel to other locations in New York City. A valid NY driver's license is required. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John's Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. Accessibility Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity Statement Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.

Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $16.00 - $20.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Summary of Job Description: Little Flower is seeking a detail-oriented and technically proficient IT Service Desk Specialist to join our team supporting end users at multiple locations. This position serves as the primary point of contact for end-user technical support across the organization. The ideal candidate will combine strong customer service skills with technical troubleshooting abilities to effectively resolve a wide range of IT issues while ensuring minimal disruption to business operations. About Little Flower Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929. Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services. Principle Responsibilities: Technical Support: Provide technical support for end-users via phone, email, ticketing system, and in-person Perform Windows user profile configurations and troubleshooting: Set up new user profiles and troubleshoot profile issues Configure desktop environments and personalization settings Manage user preferences and application settings Manage Microsoft 365 and email support: Set up and troubleshoot Microsoft 365 desktop applications, outlook profiles and configurations Resolve email delivery, synchronization, and attachment issues Configure email signatures, rules, and auto-replies Assist with calendar sharing and meeting scheduling Manage file access and storage solutions: Set up and modify folder permissions and access controls Manage file shares and OneDrive synchronization issues Assist with SharePoint document library access and permissions Help users with file recovery and version history Provide comprehensive printer and peripheral support: Install and configure network and local printers Troubleshoot printing issues (paper jams, connectivity, driver problems) Replace toner cartridges and perform basic printer maintenance Set up scanning to email and network folders Resolve connectivity and remote access issues: Troubleshoot VPN connection problems Assist with Wi-Fi connectivity, configuration, and troubleshooting Help with remote desktop and application access Configure mobile device email and application access Troubleshoot and resolve issues related to: Hardware: Workstations, laptops, mobile devices, VOIP phones, printers, and video conferencing equipment Software: Microsoft 365 suite (Office apps, Email, Teams, SharePoint), Zoom, Adobe, Sage, and other line-of-business applications Infrastructure: Windows 10/11, file shares, print services, network connectivity Security: Password resets, account lockouts, Trend Micro endpoint protection Configure and deploy new hardware and software for staff members Escalate complex technical issues to the IT Service Desk Lead when appropriate Service Management: Create, update, and manage support tickets in the ticketing system Document troubleshooting steps and resolutions to build the knowledge base Follow established support procedures and SLAs Maintain accurate inventory of IT assets including hardware and software licenses Assist with basic user account management in Active Directory and Azure AD End-User Support: Provide basic training to end-users on common applications and systems Create simple documentation and how-to guides for frequently encountered issues Promote security awareness and adherence to IT policies Maintain professional and courteous communication with all staff members Minimum Requirements: Education: Associate's degree in Information Technology, Computer Science, or related field; relevant technical certifications (CompTIA A+, Microsoft certifications) may substitute Experience: 1+ years in IT support or help desk role; healthcare IT experience preferred Technical Skills: Working knowledge of Windows 10/11, Microsoft 365 suite, basic networking, and hardware troubleshooting Service Skills: Experience with ticketing systems and basic ITIL concepts Soft Skills: Strong customer service orientation, excellent communication skills, ability to explain technical concepts to non-technical users Organization: Detail-oriented with ability to prioritize multiple requests in a fast-paced environment Preferred Qualifications: Demonstrates patience and empathy when working with users of varying technical abilities Shows initiative in solving problems and improving service delivery Possesses a strong desire to learn and grow technical skills Adapts quickly to new technologies and changing environments Has experience working in healthcare or social services organizations Travel Requirements: This position is located in Wading River, NY with periodic travel to other locations in New York City. A valid NY driver's license is required. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John's Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. Accessibility Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity Statement Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.

What this Job Entails: We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both independently and with the broader support team. The End User Support team is singularly focused on delivering a seamless technology experience for all users. The right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users. Scope: Works on complex assignments requiring a high degree of initiative Requires minimal oversight and is proactive. May act as a team leader. Your Roles and Responsibilities: Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via in person, phone, chat, and email-based support channels. Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility Fulfill IT hardware requests requiring delivery, setup, or low-level hardware troubleshooting for end users in the office you're based in. Escalate issues to senior members of the technical support team, infrastructure teams, platform engineering teams, and/or third-party vendors to ensure end user issues are fixed at their root and do not recur. Provide excellent customer service experiences for all end users, traders, and senior leadership, acting as the end user's advocate ensuring their issues are fully fixed and they have an optimal IT experience. Collaborate effectively with both local and remote or distributed team members to accomplish small support tasks and large technical projects. Required Qualifications/Skills: 5+ years of relevant technical support experience in a medium to large, complex, and fast-moving enterprise environment. Advanced knowledge of Windows, mac OS, Linux, iOS, Android, networking, and information security topics. Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP, and VPN. Working knowledge of messaging platforms, telecommunication tools, collaboration tools, and video conferencing (e.g., WebEx, MS Teams, Zoom). Ability to communicate effectively and professionally across all settings to technical and non-technical audiences of all tenure and seniority. Physical Demand & Work Environment: Full time on site in an office environment Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day. Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $40.92 - $64.62 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Temporary Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams! Among other things, individuals in this role will: * Engage customers using the Coach Experience Service expectation and selling behaviors * Interact genuinely and naturally with the customer * Maintain accuracy when operating POS and adhere to Coach cash handling policy * Ensure accurate email/name and data capture where permitted by law * Ensure proper phone etiquette is upheld when answering store calls * Drive conversion through client engagement and omni selling techniques * Support back of house tasks as needed. * Represent Coach brand appropriately * Basic computer skills* * Ability to execute at a fast pace * Attention to detail and accuracy * Able to climb, bend and kneel * Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays * Must be available to work October 15 through January 1 Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $17.00 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 123327

Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer

Job Description HRP Associates, Inc. is growing, and we have an immediate full-time Senior IT Associate opportunity in our Farmington, Connecticut office for an individual with 5+ years of experience in IT. The Senior IT Associate will work under the supervision of the IT Director to realize the company's technical vision and aid in all aspects of the company's technology development, strategic direction, and future growth in a safe and secure manner. If this sounds like the career move you have been waiting to make and if you meet our qualifications, we want to talk with you! KEY RESPONSIBILITIES: The job responsibilities are based on experience and knowledge and will evolve over time: Server/network setup and administration and maintenance Aid in the evaluation, implementation and rollout of new technologies, services and solutions Maintain compliance with regulatory requirements, client contracts and cybersecurity best practices Proactively assess and reactively remediate potential network threats or intrusions Respond to staff request for support on software/hardware Diagnose hardware issues Troubleshoot software/OS issues Interact with vendor support for complex problems or for warranty claims Set up user accounts and computers for staff Maintain and update staff computers Oversee mobile device management and ordering Respond and remediate phishing/spam emails Cloud service configuration and administration JOB REQUIREMENTS: Fluent with Microsoft Windows 11 and Windows Server OS (Linux administration is a plus) Microsoft Active Directory and Azure Active Directory setup and configuration Server Virtualization knowledge (VMWare/Veeam) Experience troubleshooting Windows software and applications Software/Hardware/Network diagnostics experience Familiar with Microsoft 365 apps (Office suite) Networking troubleshooting and diagnostic skills Strong understanding of cybersecurity Familiarity with Dell hardware is a plus Comfortable with handling support requests from staff Ability to learn and adapt to new technology Bachelor's degree in an IT related field and/or appropriate certifications/work experience Benefits & Company Culture: The vision of HRP Associates, Inc., is reliant on the expertise of our dedicated professionals who provide excellent consultation to our loyal clientele. We lead the industry in our commitment to employee growth and satisfaction in a positive, gratifying, and challenging workplace environment. We offer professional development opportunities, competitive salaries, and an excellent benefits package to qualified employees. We are always searching for top talent to join our growing team throughout HRP's various locations. We constantly promote a fun and dynamic company culture, as well as a great work-life balance. Ideal candidates will enjoy working in team settings, participating in company-wide events and outings, possess a positive attitude, and can relate to our internal cultural motto of, “Work hard, play hard!” Other major benefits include: Medical, Dental and Vision Coverage Life/Disability Insurance Company-sponsored Profit-Sharing Pension Plan 401(k) Retirement Plan Paid Holidays and Vacations Continuing Education Reimbursement HRP Employee Resource Groups: Employee Resource Groups (ERGs) such as: HRP Women - supports the professional and personal development for women employees while bringing awareness to women's issues and fostering an inclusive environment. 312 Committee - organizes employee events to support our culture and employee relationships Giving Group - coordinates events with local charities and organizations Wellness Committee- promotes health and wellness Who We Are: HRP Associates, Inc. is a full-service environmental engineering and hydrogeology firm headquartered in Farmington, CT, with regional offices in Derby (CT); Plymouth, Massachusetts; Saint Charles, Missouri; Clifton Park, New York; Greenville & Charleston, South Carolina; and Winston-Salem, North Carolina. We also have satellite offices in Charlotte, North Carolina; San Diego, California; and Houston, Texas. HRP's staff of professionals includes chemical, civil, geotechnical, and environmental engineers; inspectors; geologists; hydrogeologists; and industrial hygienists. For more information on job postings in all our offices and to find out more about the company, please visit our website at ********************* and our YouTube channel at ******************************************* HRP is an Equal Opportunity/Affirmative Action Employer.

Part-time Description Metro Physical & Aquatic Therapy is a leading provider of Physical, Occupational, and Speech Therapy - as well as Massage and Acupuncture. We pride ourselves on creating strong, lasting relationships with our patients, providers, and communities, and we're deeply committed to investing in our team and workplace culture. We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Days & Hours: Monday-Thursday 230pm-7pm Essential Functions: Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Requirements High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Salary Description $17-$20/ hour

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday-Friday 1130am-8pm. This is a temp to hire position Essential Responsibilities Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! Competitive compensation package 401(k) plan with company matching options Generous Paid Time Off A rich benefits package, including medical, dental, life and long-term disability insurance Progressive Leadership Development Programs New York's 529 College Savings Program Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration And much more! The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

The Client Support Specialist is responsible for answering incoming customer inquiries, solving customer issues, and escalating cases to tier two teams or management when necessary. They handle cases related to at least ten major areas of the eMoney platform. They demonstrate a commitment to customer satisfaction and maintain high levels of call quality and professionalism. The Client Support Specialist consistently meets or exceeds the efficiency standards set forth by the company and displays ownership when handling customer requests.Job Responsibilities* Answers a large volume of service calls, chats, or emails of increasing complexity regarding eMoney applications within a call center environment* Provides technical and planning product support to advisors* Assist advisors with financial planning scenarios within the eMoney platform* Keep abreast of new features and functionality on all production sites of eMoney* Keep abreast of financial planning industry laws and trends* Identify customer needs, clarify information, research every issue, and provide solutions* Meet personal and team quantitative and qualitative targets* Log all appropriate details of interactions in a comprehensible way* Attends all trainings and successfully completes all assignments to familiarize themselves with the eMoney platform and Client Support policies and procedures* May review emails and processes administrative requests* Competently answers questions and resolves customer issues* Escalates complex issues to tier two teams when necessary* Stays up to date on system releases, new features, bugs* Maintains high levels of call quality and professionalism* Overtime and closing schedules may be expected depending on business needs* Follows assigned schedule including start/stop, break and lunch times* Meets efficiency standards set forth by the company Requirements* 2+ years of experience in a call center/customer service/support role or relevant experience, including commensurate internal experience* Bachelor's Degree or relevant experience* Financial Paraplanner Qualified Professional (FPQP), Certified Financial Planner (CFP), or other financial planning related designations is strongly preferred* Knowledge/Experience supporting at least two of the following five topics: investment, retirement, life insurance, education, estate or related financial planning experience is strongly preferred* Strong aptitude for technology and experience with web applications* Familiar with financial concepts and terms* Strong problem-solving skills Skills* Excellent communication and interpersonal skills, including the ability to communicate effectively to both technical & non-technical audiences* Ability to clearly communicate complex issues in an understandable manner* Ability to work independently and as part of a geographically dispersed team* Must be self-motivated and know when to escalate or seek guidance* Ability to manage multiple projects and tasks simultaneously* Detail-oriented and able to accomplish a wide variety of tasks in a fast-paced environment* Working knowledge of MS Office suite including, Outlook, Excel, Word, Power Point* Strong interpersonal and verbal/written communication skills* Strong organization skills and time management skills* Able to keep an even temperament and provide a pleasant service experience* Experience using SalesForce/CRM program a plus* Bi-lingual/Spanish speaking a plus The salary range for this position is $48,000 - $61,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off. At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients. At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results. eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

IT Service Desk Technician -730am - 4pm - 2-3 Years desktop support experience. CompTIA A+ or Network+ training and or certification Experience supporting Windows 10 / 11 and Office 365 Preferred experience with ServiceNow Preferred experience: 2-3 years experience in an IT Service Desk environment, averaging 25-35 calls per day. Experience with supporting Windows 11, Office 365, and Dell Hardware. Experience with opening and managing tickets *Skills* Help desk support, Service desk, Customer service, Troubleshooting, Office 365, Servicenow *Additional Skills & Qualifications* A+ or Network + *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Farmington, CT. *Pay and Benefits*The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Farmington,CT. *Application Deadline*This position is anticipated to close on Jan 25, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Summary of Job Description: Little Flower is seeking a detail-oriented and technically proficient IT Service Desk Specialist to join our team supporting end users at multiple locations. This position serves as the primary point of contact for end-user technical support across the organization. The ideal candidate will combine strong customer service skills with technical troubleshooting abilities to effectively resolve a wide range of IT issues while ensuring minimal disruption to business operations. About Little Flower Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929. Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services. Principle Responsibilities: Technical Support: Provide technical support for end-users via phone, email, ticketing system, and in-person Perform Windows user profile configurations and troubleshooting: Set up new user profiles and troubleshoot profile issues Configure desktop environments and personalization settings Manage user preferences and application settings Manage Microsoft 365 and email support: Set up and troubleshoot Microsoft 365 desktop applications, outlook profiles and configurations Resolve email delivery, synchronization, and attachment issues Configure email signatures, rules, and auto-replies Assist with calendar sharing and meeting scheduling Manage file access and storage solutions: Set up and modify folder permissions and access controls Manage file shares and OneDrive synchronization issues Assist with SharePoint document library access and permissions Help users with file recovery and version history Provide comprehensive printer and peripheral support: Install and configure network and local printers Troubleshoot printing issues (paper jams, connectivity, driver problems) Replace toner cartridges and perform basic printer maintenance Set up scanning to email and network folders Resolve connectivity and remote access issues: Troubleshoot VPN connection problems Assist with Wi-Fi connectivity, configuration, and troubleshooting Help with remote desktop and application access Configure mobile device email and application access Troubleshoot and resolve issues related to: Hardware: Workstations, laptops, mobile devices, VOIP phones, printers, and video conferencing equipment Software: Microsoft 365 suite (Office apps, Email, Teams, SharePoint), Zoom, Adobe, Sage, and other line-of-business applications Infrastructure: Windows 10/11, file shares, print services, network connectivity Security: Password resets, account lockouts, Trend Micro endpoint protection Configure and deploy new hardware and software for staff members Escalate complex technical issues to the IT Service Desk Lead when appropriate Service Management: Create, update, and manage support tickets in the ticketing system Document troubleshooting steps and resolutions to build the knowledge base Follow established support procedures and SLAs Maintain accurate inventory of IT assets including hardware and software licenses Assist with basic user account management in Active Directory and Azure AD End-User Support: Provide basic training to end-users on common applications and systems Create simple documentation and how-to guides for frequently encountered issues Promote security awareness and adherence to IT policies Maintain professional and courteous communication with all staff members Minimum Requirements: Education: Associate's degree in Information Technology, Computer Science, or related field; relevant technical certifications (CompTIA A+, Microsoft certifications) may substitute Experience: 1+ years in IT support or help desk role; healthcare IT experience preferred Technical Skills: Working knowledge of Windows 10/11, Microsoft 365 suite, basic networking, and hardware troubleshooting Service Skills: Experience with ticketing systems and basic ITIL concepts Soft Skills: Strong customer service orientation, excellent communication skills, ability to explain technical concepts to non-technical users Organization: Detail-oriented with ability to prioritize multiple requests in a fast-paced environment Preferred Qualifications: Demonstrates patience and empathy when working with users of varying technical abilities Shows initiative in solving problems and improving service delivery Possesses a strong desire to learn and grow technical skills Adapts quickly to new technologies and changing environments Has experience working in healthcare or social services organizations Travel Requirements: This position is located in Wading River, NY with periodic travel to other locations in New York City. A valid NY driver's license is required. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John's Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. Accessibility Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity Statement Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $7.00 - $18.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.! Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market. With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging. Serving a global market In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market. The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf. Position Overview The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components. Core duties and responsibilities include the following. Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges. Initiate rework or rejection of the part if required. Accurately document the results of the inspections. Generate spreadsheets for data collection. Laser, etch, or pin stamp numbers on a part. Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration. Maintain all controlled document files and test records in a timely and accurate manner. Evaluate problems and make initial recommendations for possible corrective action to the supervisor. Typically performs routine assignments supporting production (material selection and cutting according to work orders). Loads and unloads materials onto or from pallets, trays, racks, and shelves as required. Transports materials from storage or point of use work areas. Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished. Must wear proper safety equipment and comply with company safety rules at all times. Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.). Qualifications Positive attitude and striving to improve/learn new things every day. Regular, consistent, and punctual attendance is required. Knowledge of Metrology, QC, and Calibration techniques. Know when and how to ask for assistance to ensure understanding of projects and tasks. Able to accept direction from others. Accepts routine change in the job and department. Ability to anticipate the needs of the shop. Possesses good written and verbal communication skills. Demonstrates accuracy and thoroughness. Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles. Uses good time management Ability to read and interpret drawings Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel. Education and/or Experience High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program. 2+ years of experience in a manufacturing environment as a quality inspector. Quality system awareness. Experience with the properties of common metals and plastics used in manufacturing. Knowledge of ISO 9001:2015 is required. LANGUAGE SKILLS: Ability to fluently read and write English, comprehend and follow verbal and written instructions MATHEMATICAL SKILLS: Intermediate to advanced shop math. Knowledge of the metric system is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Warehouse manufacturing environment. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Hours: M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible Benefits: We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years). Home Office / Travel: This position is located in Branford, CT. If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement. Bausch + Stroebel's US Headquarters is located in Branford, CT *********************** Bausch + Stroebel is an Equal Opportunity Employer

Job Description HRP Associates, Inc. is growing, and we have an immediate full-time IT Associate opportunity in our Farmington, Connecticut office for an individual with 3-5 years of experience in IT. The IT Associate will work under the supervision of the IT Director and guidance of Senior IT Associates to help realize the company's technical vision and aid in all aspects of the company's technology development, strategic direction, and future growth in a safe and secure manner. If this sounds like the career move you have been waiting to make and if you meet our qualifications, we want to talk with you! KEY RESPONSIBILITIES: The job responsibilities are based on experience and knowledge and will evolve over time: Respond to staff requests for support on software/hardware Diagnose hardware and network issues Troubleshoot software/OS issues Interact with vendor support for complex problems or for warranty claims Set up user accounts and computers for staff Maintain and update staff computers Oversee mobile device management and ordering Respond and remediate phishing/spam emails Perform server, network and database installation and maintenance Aid in the evaluation, implementation and rollout of new technologies, services and solutions Maintain compliance with regulatory requirements, client contracts and cybersecurity best practices JOB REQUIREMENTS: Fluent with Microsoft Windows 11 OS (Windows Server & Linux OSs is a plus) Microsoft Active Directory and Azure Active Directory user and device management Experience troubleshooting Windows software and applications Software/Hardware/Network diagnostics experience Familiar with Microsoft 365 apps (Office suite) Basic network troubleshooting and diagnostic skills Basic concepts of cybersecurity Familiarity with Dell hardware is a plus Comfortable with handling support requests from staff Willingness to learn other IT related skills Bachelor's degree in an IT related field and/or appropriate certifications/work experience Benefits & Company Culture: The vision of HRP Associates, Inc., is reliant on the expertise of our dedicated professionals who provide excellent consultation to our loyal clientele. We lead the industry in our commitment to employee growth and satisfaction in a positive, gratifying, and challenging workplace environment. We offer professional development opportunities, competitive salaries, and an excellent benefits package to qualified employees. We are always searching for top talent to join our growing team throughout HRP's various locations. We constantly promote a fun and dynamic company culture, as well as a great work-life balance. Ideal candidates will enjoy working in team settings, participating in company-wide events and outings, possess a positive attitude, and can relate to our internal cultural motto of, “Work hard, play hard!” Other major benefits include: Medical, Dental and Vision Coverage Life/Disability Insurance Company-sponsored Profit-Sharing Pension Plan 401(k) Retirement Plan Paid Holidays and Vacations Continuing Education Reimbursement HRP Employee Resource Groups: Employee Resource Groups (ERGs) such as: HRP Women - supports the professional and personal development for women employees while bringing awareness to women's issues and fostering an inclusive environment. 312 Committee - organizes employee events to support our culture and employee relationships Giving Group - coordinates events with local charities and organizations Wellness Committee- promotes health and wellness Who We Are: HRP Associates, Inc. is a full-service environmental engineering and hydrogeology firm headquartered in Farmington, CT, with regional offices in Derby (CT); Plymouth, Massachusetts; Saint Charles, Missouri; Clifton Park, New York; Greenville & Charleston, South Carolina; and Winston-Salem, North Carolina. We also have satellite offices in Charlotte, North Carolina; San Diego, California; and Houston, Texas. HRP's staff of professionals includes chemical, civil, geotechnical, and environmental engineers; inspectors; geologists; hydrogeologists; and industrial hygienists. For more information on job postings in all our offices and to find out more about the company, please visit our website at ********************* and our YouTube channel at ******************************************* HRP is an Equal Opportunity/Affirmative Action Employer.

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday-Friday 1130am-8pm. This is a temp to hire position Essential Responsibilities Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! Competitive compensation package 401(k) plan with company matching options Generous Paid Time Off A rich benefits package, including medical, dental, life and long-term disability insurance Progressive Leadership Development Programs New York's 529 College Savings Program Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration And much more! The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

Part-time Description Metro Physical & Aquatic Therapy is a leading provider of Physical, Occupational, and Speech Therapy - as well as Massage and Acupuncture. We pride ourselves on creating strong, lasting relationships with our patients, providers, and communities, and we're deeply committed to investing in our team and workplace culture. We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Days & Hours: Monday 9am-530pm, Tuesday/Wednesday/Thursday 2pm-6pm, Friday 12pm-5pm Essential Functions: Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Requirements High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Salary Description $17-$20/ hour