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Support associate jobs in New Orleans, LA - 136 jobs

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  • Specialist - Technology Connection

    Tulane University 4.8company rating

    Support associate job in New Orleans, LA

    Technology Connection is the Tulane University owned and operated store that assists students, faculty, and staff with their personal and institutional hardware, software, and accessory purchases. Our partnerships and collaboration with university schools, departments, and administration allow us to provide you with tailored technology solutions and services to help support your success at Tulane. ******************************* The Technology Connection Specialist (TCS) will be responsible for providing prompt, courteous service, and sales support to all Technology Connection customers, both in person and via electronic communications, while at the same time assisting them with their computer and technology purchasing needs. The TCS will also provide support and assistance to Technology Connection staff with special projects and inventory management, as assigned. The TCS will work in partnership with students, staff, and faculty, advising them how to use technology systems and devices to meet the requirements of their business and/or personal needs. The TCS must have a good understanding of hardware and software to effectively troubleshoot various systems problems as they arise. * Above average working knowledge of both Mac and PC operations and networking. * In-depth working knowledge and proficient use of MS Office desktop software applications. * Strong written and verbal communication skills. * Excellent organizational skills. * Ability to efficiently manage multiple projects and assignments. * Demonstrated ability to learn and adapt to new technologies in a fast-paced environment. * Ability to establish effective professional working relationships with co-workers, customers, and technology store vendors and/or affiliates. * Ability to successfully obtain required certifications including Apple SEED and ACMT within 120 days of hire date. * Strong commitment to customer service. * Critical thinking skills with the ability to successfully contribute Innovative ideas to improve and/or advance dally business operations. * Customer friendly and outgoing personality * Customer empathy and desire to assist others * High School Diploma or Equivalent * 3 years of professional desktop software and operating systems experience, and at least 2 years of retail sales or direct customer service experience * Bachelor's Degree * Experience in computer technology sales * Inventory management experience * Corporate purchasing experience
    $43k-49k yearly est. 35d ago
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  • New Orleans Event Support

    Boosterthon

    Support associate job in New Orleans, LA

    Who We Are + What We Do: Booster is a vibrant, mission-driven organization grounded in the belief that positivity and purpose are essential to creating a workplace where everyone can thrive. We are committed to fostering a culture where our team members feel empowered to achieve their full potential and make a positive impact on the world. Guided by our six virtues: Gratitude, Wisdom, Care, Courage, Grit, and Celebration, we believe in cultivating leaders who change the world. We are a fun and exciting place to work, where every day brings new opportunities to make a difference! At Booster, we empower schools across the nation through innovative and engaging fundraising services. We serve elementary, middle, and high schools nationwide, offering a range of services from Fun Runs to a comprehensive school fundraising platform, from custom gear to product sales. We've proudly helped over 7,500 schools profit more than $600 million in much-needed funds. Our mission is to raise $1 billion for schools by 2027, and we're excited about every step we take toward this goal. Are You Booster's Next Event Specialist/Support? Event Specialists/Support will work 1-3 days per month. Our Event Specialists are a vital part of the team! They support our Program Leaders and Program Specialists throughout Booster's event days. The successful candidate will assist with setting up and tearing down event equipment, ensuring everything is ready for students, staff, and attendees to enjoy a fun, organized event. This is an ideal role for someone who enjoys hands-on work, supporting a team, and contributing to a positive event experience. What You'll Bring to the Table: Effective Communication: communicate confidently and enthusiastically to engage students, parents, and faculty. reliability, and a teachable posture to work. Someone who is able to inspire students and families through fun, celebration, and smiles with high energy and effort. Good communication skills and ability to follow instructions accurately. The ability to work the entire day on your feet and to lift 45 lbs. Must be able to pass a background check. COMPENSATION: $200-250 per diem Want to join our team but don't think this role is the best fit for you? Check out our other job opportunities at ChooseBooster.com/careers .
    $30k-49k yearly est. Auto-Apply 60d+ ago
  • Support

    Brechtel Hospitality, a Proud Franchisee of Walk-On's Sports Bistreaux New Orleans

    Support associate job in New Orleans, LA

    Job Description Thank you for your interest in one of the fastest growing franchises in America, Walk-Ons's Sports Bistreaux. Every position from the host stand to the heart of the house are instrumental to our winning culture! Walk-Ons has the perfect gameday atmosphere with a taste of Louisiana to keep you wanting more. Our passion for food and fun are on display every day, and we need you to help us win championships! At Walk-On's we value team camaraderie, and we play for the name on the front not the back. Support Positions give team members an opportunity to work in a fast paced, team-oriented, gameday atmosphere taking care of our guests. Support opportunities are offered in a part time capacity. Flexible hours and scheduling are available, which is great for the busy student or anyone who has outside obligations. Room for advancement on the team is always a possibility for the right team member! Requirements/ Responsibilities Ability to lift 25 lbs. Ability to stand for 10+ hours Ability to adhere to uniform guidelines Ability to memorize floor chart, table numbers, and steps of service Have reliable form of transportation Perform other related duties assigned by management Must possess the following qualities: Winning personality Consistent positive attitude Team work mentality Fluent in English You are applying for a position with a franchisee or licensee of Walk-On's Sports Bistreaux, not Walk-On's Corporate or any of its affiliates. Franchisees and licensees are independent business organizations, who will be your only employer, if hired, and who are responsible for their own employment practices, including setting their own wage and benefit programs. We use eVerify to confirm U.S. Employment eligibility.
    $30k-49k yearly est. 19d ago
  • Support Desk Representative

    Louisiana Technology Group Inc.

    Support associate job in Metairie, LA

    Duties and Responsibilities Serve as the primary point of contact for end-user software and hardware support, providing remote assistance via screen sharing, phone, and email to troubleshoot and resolve technical issues for corporate and field staff. Deliver timely and accurate software-related troubleshooting, setup, and configuration, ensuring minimal downtime and disruption to users. Perform basic financial reconciliation tasks, including reviewing, analyzing, and resolving discrepancies in patient financial accounts, while maintaining accuracy and confidentiality. Train end users on software functionality, system navigation, and corporate-approved best practices to improve efficiency and accuracy. Participate in testing, validation, and feedback for new software releases, system updates, and conversions. Document all support requests thoroughly, detailing steps taken, solutions implemented, and resolution outcomes in the ticketing system. Ensure all service requests are addressed within established departmental metrics and service-level agreements. Assist with general IT inquiries, translating technical information into user-friendly language. Perform basic network troubleshooting, such as creating file shares, resolving connectivity issues, and addressing minor system access problems. Create, modify, and remove user accounts in Microsoft Azure AD and relevant software platforms. Assist with identifying, removing, and recovering systems from viruses and malware. Collaborate closely with Systems Administration, Software Development, and IT management teams to escalate and resolve complex issues. Support internal staff with IT issues, system access requests, and service needs as directed. Perform additional duties as assigned to support departmental and organizational goals. Qualification Requirements High School Diploma or equivalent, plus 1-2 years of experience in customer service-oriented technical support. Experience providing phone-based technical assistance is preferred. Familiarity with software troubleshooting, user training, and basic financial reconciliation processes. Strong communication skills with the ability to explain technical concepts to non-technical users. Detail-oriented, organized, and capable of managing multiple support requests simultaneously. Professional phone presence and customer-focused mindset required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this classification. The above statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Include shift schedule Not Included Include budgeted hours Not Included Pay Information Currency: United States Dollar (USD) Pay Type: Hourly Salary Range $22 - $23 USD per hour About LATG: LATG has won the Top Workplace designation 6 years in a row, distinguishing itself by prioritizing employees and relationships. At LATG, team members are hand selected, competitively compensated, and encouraged to maximize continuing education opportunities. We pride ourselves on our results and believe that teamwork is the backbone of success. We understand that in order to produce results, team members must be able to recharge. With the employee in mind, we offer generous paid time off (PTO) to full-time employees and options for bereavement and military leave. Employees are taken care of, offering numerous wellness programs including: Company subsidized medical and prescription drug coverage Health Savings Account option Company paid short/long term disability and life insurance Voluntary vision and dental coverage Voluntary supplemental insurances such as accident, cancer, critical illness, and hospital indemnity Financial peace of mind is prioritized, offering a generous company match in our 401(k) program, 100% vested on day one, and access to a financial advisor. We hire top talent and it's important that we invest in our team. We fuel growth by offering inside training, as we are certified partners to many leading technologies, and offering subsidies for work-related certifications and coursework at certified institutes.
    $22-23 hourly 15d ago
  • Support Services Specialist - Pharmacy Technician

    Elevance Health

    Support associate job in Harvey, LA

    Support Services Specialist Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. The ideal candidate would have an active Pharmacy Technician license and live near one of the following Pulsepoints: Lake Mary-FL, Miami-FL, Tampa-FL or Harvey, Louisiana. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey. Schedule: This position will work an 8-hour shift Monday through Friday within the operational hours of 8:30 am - 5:30 pm (ET). Additional hours, including weekends or holidays, may be required based on operational needs. The Support Services Specialist is responsible for performing duties to document and validate various activities, documentation, and events as they relate to the patient/pharmacy/prescriber/manufacturer requirements. How You Will Make an Impact Primary duties may include, but are not limited to: * Perform inbound and outbound calls, review and document accurate notes taken related to the calls and ensure correctness of entries made to patient file. * Audit patient accounts as required by manufacturing or payors, review entries for accuracy, correctness, and specific criteria. * Identify adverse events required by the manufacturers and notify the clinician ensuring all documentation requirements are met. * Review discharge work instructions to ensure all attempts have been made to service the patient prior to discharge; attempts include but are not limited to contacting the patient and the prescriber. * Follow up with the patients, prescribers, internal associates, and others to provide or obtain information needed. * Support additional therapy programs as they arise which may require additional documentation and tasks. * Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies. Minimum Requirements: * High School Diploma or GED and minimum 2 years of experience in pharmacy environment. * Current, valid, active, and unrestricted State Pharmacy Tech. Certification or national certification based on applicable state(s) required. Preferred Skills, Capabilities, and Experiences: * Previous experience working in specialty pharmacies is highly preferred. * Experience in a call center environment is preferred. * National Pharmacy Technician Certification (CPhT) is preferred. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Licensed/Registered Pharmacist/Pharmacy Technician Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $35k-65k yearly est. 4d ago
  • Technical Support Representative

    Cablesouth Media III LLC

    Support associate job in Metairie, LA

    Job Title: Technical Support Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Job Summary: Uses technical and analytical skills to diagnose technical problems and provide customer service by offering solutions, explanations and options that will satisfy the customer while preserving the best interests of the company. Communication with customers is done via phone and/or written correspondence. Essential Duties & Responsibilities: Provides fast and efficient technical support to customers experiencing technical problems with their service. Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes, and providing accurate time estimates for next steps. Ensures customer satisfaction and maintains a friendly, helpful, and empathetic demeanor in all interactions. Maintains close contact with customers to give updates on progress toward resolution of issue or service request. Ensures that appropriate changes were made to resolve customers' problems. Refers unresolved customer issues to designated departments for further investigation. Uses business software to document analysis of technical issues, keep records of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken to problem resolution. Job Qualifications: High School Diploma or equivalent required. 2+ years of related experience which includes diagnosing, troubleshooting, or repairing technology products preferred. Knowledge of broadband technology preferred. Skills: Excellent verbal and written communication. Excellent knowledge retention and recall. Strong problem-solving skills. Service orientation. Critical thinking. Active listening. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled
    $28k-40k yearly est. 5d ago
  • Surgical Support Specialist

    Connected Surgical

    Support associate job in New Orleans, LA

    Seeking a motivated, high-energy candidate with a strong customer service background in fields such as medical, restaurant, hotel and hospitality for a customer service position based in the Operating Room at one of our accounts in New Orleans, LA. Surgical Technologists and CRCST Certification a plus. Connected Surgical will provide training. Qualifications IAHCSMM or CBSPD, CRCST preferred or must be obtained within 6 months of hire (CSi provides all study material and exam fee) Customer service background High level of professionalism Responsible and dependable Strong interpersonal communication skills Management experience a plus but not required Strong rapport building skills High-energy Self-Motivated Desires opportunities for advancement College Degree a plus but not required About the Company Connected Surgical is a fast-growing customer service-based company that provides services and support for minimally invasive surgical procedures to our customers across the US. We provide surgical instrumentation, video systems, technical support and sterile processing to our customers while delivering them cost savings averaging 30% annually. About the Job The job entails supporting minimally invasive surgical procedures in the operating room. Interacting with customers (surgeons, nurses, hospital management, and surgical technologists) on a daily basis. You will be determining needs of the surgeon prior to the procedure; assisting in setting up the operating room and pulling all necessary instrumentation for the procedure; are in the room and available to help troubleshoot video equipment and answer any questions or address any complaints of the surgeon, nursing staff or surgical technologists may have. Advancement Opportunities Connected Surgical is a fast-growing company with many opportunities for growth both locally and nationwide. We never hire managers from outside of the company. Every manager employed by Connected Surgical started out originally in this role. Connected Surgical also has a Management Development Program to develop employees that are interested in advancing with the company. Management opportunities available after 1 year of employment. Schedule: 6:30 AM - 3:00 PM Mon-Fri rotating call on weekends and holidays with the rest of the CSi team. Benefits: Complete Medical, Dental and Vision benefits of which Surgical Concepts & Innovations covers 75% of the cost of those insurance plans on behalf of the employee. Employee responsibility is only 25%. Life Insurance Short and Long Term Disability Accident Insurance Critical Illness Insurance 401k Retirement with company match 10 days of PTO annually, accrued each bi-weekly pay period. 5 days of paid floating holidays annually 7 paid holidays annually Employee Reward and Recognition Program Eligible for Raises Annually Pay: Connected Surgical offers competitive starting salaries based on level of education and experience. Employees are salaried employees who start out at $44,100/year if not certified or $47,100/year if certified.
    $44.1k-47.1k yearly 22d ago
  • OAAS Support Coordinator

    Easterseals Louisiana 3.3company rating

    Support associate job in Covington, LA

    Requirements QUALIFICATIONS: Must have a Bachelor's Degree in Social Service or Human Services related field. Must have own reliable transportation. Must be willing to travel during the day to outlying parishes as required. Must be able to multi-task and meet deadlines. Must have excellent written and verbal communication skills. Must be proficient in the use of Microsoft Office Software (i.e. Word, Excel) and computer literate. ? Must be a team-player. PHYSICAL REQUIREMENTS: The employee is regularly required to operate a computer, file and retrieve written documents, communicate with others on the phone and in-person. The employee is frequently required to walk, sit, use hands, and lift and/or move lightweight items. Ability to move independently or with reasonable accommodation within the facility and community. Must be able to travel and meet with participants. WORKING CONDITIONS: Work is performed in a normal working office setting that is environmentally controlled and out in the field.
    $27k-35k yearly est. 16d ago
  • BID SEET Program Support - Coordinator 1

    University of New Orleans 4.2company rating

    Support associate job in New Orleans, LA

    Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department OPH-Bureau of Infectious DiseasesJob SummaryJob Description Coordinates administrative and support functions for the Section of Environmental Epidemiology and Toxicology (SEET) and the Bureau of Infectious Disease (BID) staff. Assists with calendar management for key staff, meeting arrangements; photocopying; drafting emails/memos, recording meeting notes, routine answering and routing of telephone calls and emails; assisting with printing and mailing projects and database compilation and entry. Assists with travel arrangements, authorizations, and expense accounts. Functions as the primary LA GOV purchasing agent, handles and tracks purchase card transactions, ensures invoices are entered in system and paid. Assists with obtaining and comparing acquisition specifications. Makes recommendations for purchasing decisions. Monitors and maintains equipment service contracts on equipment such as printers, facsimile machines, renewal and updating maintenance agreements, contacting service providers, and verifying work completion. Supports all inventory and surplus processes for both Programs including but not limited to: surplus preparation, equipment availability notifications, data entry, and preparation of transfer detail reports and reviews and verifies annual property and inventory control reports from Louisiana Department of Health (LDH) Operations and provides completed forms and reports back to Operations and Support. Conducts safety inspections, quarterly safety meetings and communications with Benson Tower Building Management as it relates to safety drills and routine maintenance service requests. Maintains the Employee Emergency Database. Other tasks as assigned. QUALIFICATIONS REQUIRED: Bachelor's degree, or Associate's degree plus 3 years of professional experience, or 6 years of professional work experience. Must have experience using MS Office products (e.g. Outlook, Excel, PowerPoint) Excellent analytical and critical thinking skills; effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum 1 year professional experience performing administrative functions within an office environment or health care field. Minimum 1 year professional experience with creating data reports. Minimum 1 year professional experience with project or program coordination. Relevant industry certifications. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher). See Diversity Statement instructions by clicking this link: ************************************************** Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
    $38k-45k yearly est. Auto-Apply 60d+ ago
  • Sales Support Associate II

    Tapestry, Inc. 4.7company rating

    Support associate job in New Orleans, LA

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Sales Support Associate Job Description The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: Greeting the customer with a smile and with eye contact and offering your name Interact genuinely and naturally with the customer Read cues and determine customers' needs Conduct email/name capture, where permitted by law Maintain accuracy when operating POS Maintain cash wrap organization and cleanliness Suggest multiple add‐ons and sell gift cards Maintain cash and POS media accurately and in compliance with Coach policy Create lasting impression by genuinely thanking customer and provide reason to return Represent Coach brand appropriately STOCKROOM / WAREHOUSE: Receive shipment and transfers Notify Store Management when new product arrives Scan cartons/transfers, verifying store information is correct Communicate all discrepancies to Store Management Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom; react to sell through and make room for new product Manage stock levels/product ownership in back-of-house and sales floor Prepare and conduct regular cycle counts, as directed Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards SALES FLOOR: Regularly analyze sales floor to assess replenishment needs Replenish sales floor/assigned zone React to sell through and execute visual merchandising needs. Support sales floor activities, as directed Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers Respond to customer requests confidently; partner with sales team or Store Management, when needed Upkeep housekeeping standards Competencies required: Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $17.75 * Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 124930
    $15-17.8 hourly 11d ago
  • Patient Support Specialist

    Southeast Community Health Systems 4.1company rating

    Support associate job in Hammond, LA

    Performs customer service functions in the clinical office setting. Essential Functions: * Responsible for all incoming calls. * Scheduling of medical and dental appointments. * Follow up on No-Show appointments. * Working of the Dental Recall List. * Inform patients of past due balance at point of contact. * Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook. * Retrieve appointments and messages from Patient Portal on a daily basis. * Complete Patient Registration for medical and dental patients. * Insurance Verification * Collection of copays, deductible, and fees. * Preparations for next day's schedule * Other reasonable duties as assigned Requirements SKILLS & ABILITIES Education: High School Diploma or GED Certificate required Computer Skills: Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint). Other Requirements: * Ability to communicate in English, both verbally and in writing. * Ability to communicate in different languages desired. * Excellent customer service skills * Ability to type 40 wpm desired Salary Description $12.50 - $15 per hour
    $12.5-15 hourly 60d+ ago
  • Registered Peer Support Specialist

    Choices Careers 3.7company rating

    Support associate job in Harvey, LA

    The Registered Peer Support Specialist (RPSS) is an active member of the Choices' Jefferson Parish Mobile Crisis Team and provides support services to consumers and families who have experienced a behavioral health crisis. Under supervision of the Lead Clinical Evaluator, the Registered Peer Support Specialist functions as a role model to clients; exhibiting competency in personal recovery and use of coping skills; serves as a consumer advocate, providing consumer or family information for continued stabilization. The Registered Peer Support Specialist performs a wide range of tasks to assist peers of all ages, from young adult to old age, in regaining optimal functioning within the community and mastery over their own recovery process. The Choices Jefferson Parish Mobile Crisis Team are responsible for 24/7 mobile emergency responses for youth and adults experiencing a behavioral health crisis in Jefferson Parish. The MCS team operates from a strengths-based perspective, collaborating with first responders, community stakeholders, clinical leadership, and fellow mobile crisis responders. The MCS team will work within a culture of crisis prevention, making every effort to ensure individuals are effectively stabilized within their home and community whenever possible. The MCS team will ensure appropriate follow-up for individuals who have experienced a crisis event and ensure linkage to ongoing supports and services, operating in an enhanced localized crisis response system contributing to the goal of increased community stabilization. Essential Duties and Responsibilities Can articulate the mission, vision and practices of the MCS program consumers. Communicates the practice expectations of the emergency response system to consumers, community partners, and funders. Responds to crisis referrals according to Choices' policy. Provides back up when requested if contacted by first responders. Adheres to the policies and protocols established by Choices for the management of a 24/7 mobile crisis response system. Incorporates the guiding principles and values of Systems of Care into their interactions with youth and families, fellow team members, Choices staff and system partners. Communicates effectively with Choices Leadership Team to ensure collaborative efforts and proactive response to issues and concerns. Maintains positive working relationships with co-workers. Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals with mobile crisis response services. Ensures collection of all necessary service data. Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service. Willingly completes other duties as assigned to advance the mission of the Mobile Crisis Team. Qualifications High School Diploma or GED. Some college preferred. Prior 2 years' experience with behavioral health crisis response. Strong communication and writing skills. Bi-lingual skills (Spanish) a plus. Required - Registered Peer Support Specialist certification. Familiarity with area resources. Highly organized, and effectively manages multiple priorities simultaneously. Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes. Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media. Enthusiastic about advancing system change within the community. Must possess a valid driver's license in the state of residence, auto insurance and reliable vehicle. Salary: $18.00 - $20.00/hour ($37,440-$41,600 annually) dependent on experience Benefits Include: Medical, Dental, Vision Employer Paid Life Insurance, Short & Long Term Disability 401k Match Tuition Reimbursement Paid Parental Leave Generous PTO plan Qualified employer for the Public Service Loan Forgiveness Program
    $37.4k-41.6k yearly 60d+ ago
  • Support Coordinator

    Positive Concepts LLC

    Support associate job in Slidell, LA

    Job DescriptionPositive Concepts is looking for a Support Coordinator/Case Manager for the Northshore area to coordinate the supports and services for individuals with developmental disabilities. Applicants must have a bachelor's degree in a human service related field such as psychology, criminal justice, education, social work or sociology, etc.
    $26k-37k yearly est. 6d ago
  • Support Coordinator

    ABC Case Management

    Support associate job in Metairie, LA

    EXPERIENCE & QUALIFICATIONS: Bachelor's or Master's degree in a human services field, from a field-specific accredited institution including: Social Work, Nursing, Psychology, Education, Counseling, Child Life/Family Studies, Child Development, Family and Consumer Science, Social Services or Sociology, Philosophy, Substance Abuse, Vocational Rehabilitation, OR Bachelor's degree in liberal arts or general studies with 16 hours on a field listed above. good communication skills must be organized and have good time management skills must be a creative thinker to help families meet their needs able to be an advocate for the participants Must maintain a valid drivers license and reliable transportation and insurance. must have the ability to function independently and as a team member JOB DUTIES will coordinate services via in person , telephone, e-mail and handwritten reports and letters with families and individuals will develop a working rapport with all service providers will coordinate and serve as Team Leader for the plan of care meetings will develop, implement and monitor care plans will travel to family homes or designated community areas for quarterly visits will make monthly contact with families will keep ongoing case notes regarding all contact with each family or provider
    $26k-37k yearly est. 23d ago
  • Support Staff - Tavi Restaurant

    BRG Hospitality Group 4.5company rating

    Support associate job in Covington, LA

    BRG Support Staff : As a member of our Support Staff team your priority is always to deliver food promptly from the kitchen to the guests. Organization is key, as bringing the correct food to the correct table and guest is of utmost importance. Additionally, you will help keep the restaurant clean, by clearing and resetting tables during service, and ensuring that all stations are kept neat and organized. To be a successful Support Staff team member, you should be passionate about working as part of a team to deliver excellent service to guests. You should be efficient, reliable, and perceptive with excellent communication and time management skills and focused on providing the best possible service. Knowledge of menu items is essential. Job Responsibilities and Essential Functions: Follow Company service standards, as well as restaurant steps of service, at all times Strong communication skills with ability to work well with other team members Maintain a positive attitude in the workplace while treating guests and coworkers with respect Follow company uniform and appearance guidelines Arrive to work on time, in uniform and prepared for your shift. Abide by state liquor laws, including maintaining a current Louisiana Responsible Vendor's Permit. Practice step consolidation and is efficient with time management. Maintain a continual eye for detail. Properly set-up your assigned station and perform all opening side work completely. Additionally, be able to perform any on-going side work throughout the shift. Maintain a clean work environment throughout the shift. Bussing/cleaning/sanitizing tables and resetting them appropriately. Assisting the servers with pre-bussing/clearing tables, running drinks and food, and relaying any messages they receive from the guest to the server or a manager. Sweeping under tables after guests leave. Polishing plates, silverware, glassware, and barware consistently throughout the shift. Bringing out polished glasses, plates, and rolled silverware into the restaurant and placing them appropriately at the designated stations. Following assigned seat numbers when running food, able to hand out all food to guests without having to “auction” it off. Refilling water pitchers that go on tables and placing them in the cooler. Having knowledge of all menu items so that they can be easily recognized and so that any questions the guests may have can be answered. Complete closing side work and station break down before leaving the restaurant. Work efficiently and complete required tasks within assigned time frame. Attend all scheduled employee meetings and participate in a meaningful way. Other duties as assigned. REQUIREMENTS: High school graduate or equivalent is preferred. A minimum of 3 years experience in a similar role, preferred. ATC Responsible Vendor's License Basic math and computer/tablet skills. Ability to stay professional in a stressful work environment. Ability to work in a team environment and maintain a professional manner. Superb multitasking skills and an eye for detail. Available to work different hours including weekends, days, nights, and holidays. Positive, engaging personality and professional appearance. Ability to uphold company standards relating to appearance and dress. Exceptional interpersonal and communication skills as well as strong task and time management abilities. Ability to stand, walk, bend, and lift for extended periods (eight or more hours). Able to lift, push, pull and carry a minimum weight up to 50 lbs. Able to stand and walk for extended periods of time, up to eight hours per day. Able to reach above head and shoulder levels. Able to twist, kneel, bend and crawl. Able to squat and crouch. Able to perform sweeping motion, front-to-back and side-to-side. Able to work in confined spaces. Able to tolerate exposure to dust and cleaning chemicals. Able to climb stairs and ladders. Manual dexterity Knowledge of principles and processes for providing customer services. This includes meeting quality standards and company standard policies and procedures. Able to listen and follow instructions, work unsupervised, and adapt to changing situations. Displays integrity and honesty and maintains a positive attitude towards managers, co-workers, guests and visitors. Comply with all company policies Additional Information: This list is intended to describe this job's essential job functions requirements. Other functions may be assigned and management retains the right to add to or revise this at any time, with or without prior notice. Employment is at-will and this job description does not imply an employment contract. We are an Equal Opportunity Employer and Drug-free Workplace.
    $20k-25k yearly est. 4d ago
  • Support Services Specialist - Pharmacy Technician

    Elevance Health

    Support associate job in Harvey, LA

    **Support Services Specialist** **Location:** This role requires associates to be in-office **1 - 2 days per week** , fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. The ideal candidate would have an active Pharmacy Technician license and live near one of the following Pulsepoints: **Lake Mary-FL, Miami-FL, Tampa-FL** **or Harvey, Louisiana.** _Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._ BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey. **Schedule:** This position will work an 8-hour shift Monday through Friday within the operational hours of 8:30 am - 5:30 pm (ET). Additional hours, including weekends or holidays, may be required based on operational needs. The **Support Services Specialist** is responsible for performing duties to document and validate various activities, documentation, and events as they relate to the patient/pharmacy/prescriber/manufacturer requirements. **How You Will Make an Impact** Primary duties may include, but are not limited to: + Perform inbound and outbound calls, review and document accurate notes taken related to the calls and ensure correctness of entries made to patient file. + Audit patient accounts as required by manufacturing or payors, review entries for accuracy, correctness, and specific criteria. + Identify adverse events required by the manufacturers and notify the clinician ensuring all documentation requirements are met. + Review discharge work instructions to ensure all attempts have been made to service the patient prior to discharge; attempts include but are not limited to contacting the patient and the prescriber. + Follow up with the patients, prescribers, internal associates, and others to provide or obtain information needed. + Support additional therapy programs as they arise which may require additional documentation and tasks. + Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies. **Minimum Requirements:** + High School Diploma or GED and minimum 2 years of experience in pharmacy environment. + Current, valid, active, and unrestricted State Pharmacy Tech. Certification or national certification based on applicable state(s) required. **Preferred Skills, Capabilities, and Experiences:** + Previous experience working in specialty pharmacies is highly preferred. + Experience in a call center environment is preferred. + National Pharmacy Technician Certification (CPhT) is preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $35k-65k yearly est. 12d ago
  • OCDD Support Coordinator

    Easterseals Louisiana 3.3company rating

    Support associate job in Covington, LA

    ESSENTIAL JOB RESPONSIBILITIES: Complete quarterly visits, generating required units, if applicable, observation and monitoring, and monthly contacts Conduct and complete annual CPOC's according to funder's timelines Plan, schedule, and coordinate quarterly meetings with participants and providers. Respond to participant changes in needs, completing/submitting appropriate paperwork. Research, access, and link services Communicate and work with providers to ensure appropriate service provision. Maintain all responsibilities and requirements regarding critical incidents. Meet with supervisor for weekly supervision, consultation, and participant needs. Attend and participate in weekly staff meetings. Attend and complete required training. Support participants throughout emergent situations and all public emergencies including weather-related evacuations. This position is a mandated reporter. The Louisiana Children's Code (Article 610) specifies that mandated reporters shall make reports immediately upon learning of incidents of child abuse or neglect. Requirements Support Coordinator Qualifications: A Bachelor's or Master's Degree in Social Work from a program accredited by the Council on Social Work Education AND two (2) years of paid post-degree experience in providing coordination services; or A Bachelor's or Master's Degree in Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) AND two (2) years of paid post-degree experience in providing coordination services; A Bachelor's or Master's Degree in a Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post-degree experience in providing support coordination services; A Bachelor's Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services. Reliable transportation so that you may make visits to the field to conduct participant visits. These visits are generally held in the home of the participant. You may anticipate about 50% or more of your time will be in the field on home visits. Easterseals Louisiana is a Drug-Free Workplace, pre-employment and random drug tests will be administered. Will be required to pass Easterseals Louisiana's background check and driver's license check
    $27k-35k yearly est. 15d ago
  • Patient Support Specialist

    Southeast Community Health Systems 4.1company rating

    Support associate job in Hammond, LA

    Full-time Description Performs customer service functions in the clinical office setting. Essential Functions: Responsible for all incoming calls. Scheduling of medical and dental appointments. Follow up on No-Show appointments. Working of the Dental Recall List. Inform patients of past due balance at point of contact. Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook. Retrieve appointments and messages from Patient Portal on a daily basis. Complete Patient Registration for medical and dental patients. Insurance Verification Collection of copays, deductible, and fees. Preparations for next day's schedule Other reasonable duties as assigned Requirements SKILLS & ABILITIES Education: High School Diploma or GED Certificate required Computer Skills: Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint). Other Requirements: Ability to communicate in English, both verbally and in writing. Ability to communicate in different languages desired. Excellent customer service skills Ability to type 40 wpm desired Salary Description $12.50 - $15 per hour
    $12.5-15 hourly 60d+ ago
  • Surgical Support Specialist

    Connected Surgical

    Support associate job in Marrero, LA

    Seeking a motivated, high-energy candidate with a strong customer service background in fields such as medical, restaurant, hotel and hospitality for a customer service position based in the Operating Room at one of our accounts in New Orleans, LA. Surgical Technologists and CRCST Certification a plus. Connected Surgical will provide training. Qualifications IAHCSMM or CBSPD, CRCST preferred or must be obtained within 6 months of hire (CSi provides all study material and exam fee) Customer service background High level of professionalism Responsible and dependable Strong interpersonal communication skills Management experience a plus but not required Strong rapport building skills High-energy Self-Motivated Desires opportunities for advancement College Degree a plus but not required About the Company Connected Surgical is a fast-growing customer service-based company that provides services and support for minimally invasive surgical procedures to our customers across the US. We provide surgical instrumentation, video systems, technical support and sterile processing to our customers while delivering them cost savings averaging 30% annually. About the Job The job entails supporting minimally invasive surgical procedures in the operating room. Interacting with customers (surgeons, nurses, hospital management, and surgical technologists) on a daily basis. You will be determining needs of the surgeon prior to the procedure; assisting in setting up the operating room and pulling all necessary instrumentation for the procedure; are in the room and available to help troubleshoot video equipment and answer any questions or address any complaints of the surgeon, nursing staff or surgical technologists may have. Advancement Opportunities Connected Surgical is a fast-growing company with many opportunities for growth both locally and nationwide. We never hire managers from outside of the company. Every manager employed by Connected Surgical started out originally in this role. Connected Surgical also has a Management Development Program to develop employees that are interested in advancing with the company. Management opportunities available after 1 year of employment. Schedule: 9:00 AM - 5:30 PM Mon-Fri rotating call on weekends, overnight and holidays with the rest of the CSi team. Benefits: Complete Medical, Dental and Vision benefits of which Surgical Concepts & Innovations covers 75% of the cost of those insurance plans on behalf of the employee. Employee responsibility is only 25%. Life Insurance Short and Long Term Disability Accident Insurance Critical Illness Insurance 401k Retirement with company match 10 days of PTO annually, accrued each bi-weekly pay period. 5 days of paid floating holidays annually 7 paid holidays annually Employee Reward and Recognition Program Eligible for Raises Annually Pay: Connected Surgical offers competitive starting salaries based on level of education and experience. Employees are salaried employees who start out at $44,100/year if not certified or $47,100/year if certified.
    $44.1k-47.1k yearly 22d ago
  • Sales Support Associate III

    Tapestry, Inc. 4.7company rating

    Support associate job in Metairie, LA

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role. Sample of tasks required of role: CASH WRAP: * Greeting the customer with a smile and with eye contact and offering your name * Interact genuinely and naturally with the customer * Read cues and determine customers' needs * Conduct email/name capture, where permitted by law * Maintain accuracy when operating POS * Maintain cash wrap organization and cleanliness * Suggest multiple add‐ons and sell gift cards * Maintain cash and POS media accurately and in compliance with Coach policy * Create lasting impression by genuinely thanking customer and provide reason to return * Represent Coach brand appropriately STOCKROOM / WAREHOUSE: * Receive shipment and transfers * Notify Store Management when new product arrives * Scan cartons/transfers, verifying store information is correct * Communicate all discrepancies to Store Management * Process shipment/transfers according to Coach standards and timeframes * Organize and clean stock room daily; to include offsite / remote warehouse as applicable * Shift/organize product in the stockroom; react to sell through and make room for new product * Manage stock levels/product ownership in back-of-house and sales floor * Prepare and conduct regular cycle counts, as directed * Participate in store physical inventory counts, as scheduled * Maintain Company Loss Prevention standards SALES FLOOR: * Regularly analyze sales floor to assess replenishment needs * Replenish sales floor/assigned zone * React to sell through and execute visual merchandising needs. * Support sales floor activities, as directed * Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers * Respond to customer requests confidently; partner with sales team or Store Management, when needed * Upkeep housekeeping standards Competencies required: * Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. * Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. * Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably. * Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. * Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. * Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Additional Requirements Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers. Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 124678
    $30k-40k yearly est. 15d ago

Learn more about support associate jobs

How much does a support associate earn in New Orleans, LA?

The average support associate in New Orleans, LA earns between $27,000 and $80,000 annually. This compares to the national average support associate range of $26,000 to $83,000.

Average support associate salary in New Orleans, LA

$47,000

What are the biggest employers of Support Associates in New Orleans, LA?

The biggest employers of Support Associates in New Orleans, LA are:
  1. CGI Inc.
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