Support associate jobs in Provo, UT - 339 jobs

Join our team at Wasatch Behavioral Health as a Full-Time Peer Support Specialist at our Receiving Center in Provo, Utah, earning a competitive wage of $16.49-$21.95/hour. In this onsite role, you'll make a real difference by supporting individuals in crisis, using your empathy, lived experience, and problem-solving skills to guide them through challenging moments. You'll be part of a team that values compassion, collaboration, and growth-both personally and professionally. With strong benefits and a positive, innovative work culture, this is an awesome opportunity to build your career while helping others find hope and stability. Schedule: Varied Days, Varied Hours Compensation: $16.49-$21.95 DOE and Certifications Benefits Utah Retirement Systems (Pension & 401(k) options) Public Employees Health Plan (PEHP) Medical & Dental Insurance Vision Benefits Plan Employer-Provided Health Savings Account (HSA) Contributions Flexible Spending Account (FSA) Options Company-Paid Life Insurance Company-Paid Short- & Long-Term Disability Insurance Paid Annual Holidays Generous Paid Time Off (PTO) Scheduled Annual Pay Increases About Us: Wasatch Behavioral Health Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive. What You'll Do as a Peer Support Specialist Build and maintain therapeutic relationships with clients Support a recovery-oriented program culture Engage with clients individually and in group settings Model healthy coping strategies and personal recovery Observe, document, and report client progress Utilize de-escalation techniques when appropriate Provide both direct and indirect support to promote ongoing recovery Qualifications Applicants must meet ONE of the following options: Option 1: High school diploma or GED One year of post-high school education in social work, psychology, or a related field One year of general work experience or Equivalent mix of related education and experience Option 2: High school diploma or GED Self-identified lived experience as: An individual in recovery from a mental health and/or substance use disorder or A parent of a child with a behavioral health disorder or An adult with an ongoing supportive relationship with someone experiencing a behavioral health disorder Additional Qualifications: Completion of Peer Support Training through Utah DSAMH (preferred, not required) Ability to problem-solve and maintain a client-centered approach Spanish speakers may qualify for increased wages after testing Apply Today Ready to make a real impact? Submit your application today and take the next step toward a career that truly changes lives. We're excited to meet you and cheer you on as you grow with our team! Employment at Wasatch Behavioral Health is contingent upon successful completion of a drug screen, motor vehicle record review and criminal background check. After hire you must complete and receive a Criminal Background Clearance (BCI) from Utah State Office of Licensing. Upon receipt of a conditional offer of employment in the position, you must provide an official copy of licensure or certification.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Maintains and validates high-risk monetary and performance related option changes that support the functions of the TS2 System and the partner/client business needs. Understands business needs, objectives and expectations pertaining to system option changes. Performs an internal audit of changes made to the system to ensure accuracy and process integrity. What Part Will You Play? Continues to develop a detailed understanding of the various option screens, such as but not limited to Collections, Partner/Client Validation, Customer Service, Correspondence, etc., within the proprietary consumer and commercial system (TS2) and the credit card industry through on-going training. Understands and adheres to department practices, procedures, and methodologies. Continues to build a knowledge base of the supported modules and an understanding of the potential impacts of the requested partner/client changes to mitigate any negative impacts to the partner/client cardholders. Implements partner/client requested changes manually or with a myriad script. Collaborates with the Partner/Client Services Analyst to build a detailed understanding of the partner/client business objectives and validate that the requested option change(s) will meet the partner/client needs. Begins to analyze and evaluate partner/client initiated changes. Verifies system changes made and ensures the outcome is accurate and keyed within the established timelines. Maintains a working knowledge as it relates to option templates and myriad scripts. Maintains knowledge of the company's disaster recovery/contingency plans to include a criticality awareness of the Management Information Analyst role. Understands the Web Option Maintenance System and assists in researching issues reported by the partner/client. Qualifications: 1-3 years of experience in payments, fintech, merchant services, or related fields. Strong understanding of payment processing technologies and merchant onboarding. Excellent communication and interpersonal skills. Proven ability to work under pressure and manage competing priorities. Detail-oriented with strong problem-solving skills. Experience with CRM systems, ticketing tools, and collaboration platforms. Ability to articulate directions to various audiences, especially in challenging situations. Associate's degree preferred; equivalent professional experience will also be considered Preferred Skills: Meticulous detail oriented and organized Motivated self-starter Familiarity with APIs, payment gateways, and POS integrations. Experience supporting in a B2B environment. Translation of technical concepts into business value. Handling of sensitive customer issues confidentially, while maintaining the professional Customer Support image desired by Global Payments. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.

Full-time Description Rocky Mountain is hiring a new Team Member to join our Brands Department as a Technical Specialist Supervisor position. For over 40 years, Rocky Mountain ATV/MC has grown to become one of the world's largest providers for power-sport enthusiasts - having the largest selection of riding gear and parts available. Rocky Mountain ATV/MC is not just a distributor, we are also gear testers, product developers, manufacturers of off-road parts/components, and one of the powersports industries leading resources for instruction and demonstration. There has never been a better time to start your career with us! In 2021, Rocky Mountain ATV/MC became a 100% Employee-Owned Organization. Come join us as an Employee-Owner and work with the best in a fast paced, exciting industry. Do you love powersports? Do you want to work for a company with a fun and rewarding environment? Rocky Mountain ATV/MC is that company, we are comprised of powersports enthusiasts just like you. We currently have amazing opportunities for dynamic and dependable individuals who want to share their passion and experience. GET READY. As a colleague at Rocky Mountain ATV/MC, you can enjoy benefits and perks including: Employee Stock Ownership Program (ESOP) Competitive compensation with regular bonuses Excellent tuition reimbursement, graduation bonus and ZERO interest education loans for all employees Delicious onsite cafeterias with discounted meals Excellent Medical, Dental, Vision, and Voluntary Life insurance plans 401K with company match PTO and holiday pay Wellness programs and discounted local gym membership Powersport and wellness race/participation reimbursements Generous employee discount on thousands of products Career advancement, professional development, and opportunities to grow About: The Technical Specialist Supervisor is responsible for overseeing a team of technical specialists and ensuring the effective and efficient delivery of technical support to our customers. This role combines leadership, technical expertise, and project management to ensure customers get helped quickly and correctly. The supervisor will be responsible for coaching, mentoring, and developing technical team members while ensuring that all technical responsibilities run smoothly and meet company goals. What you will do in this role: Supervise, coach, and mentor a team of technical specialists. Set performance goals and provide regular feedback. Conduct performance reviews and identify training needs to enhance the team's skills. Provide expert-level technical support and guidance on complex issues. Troubleshoot, analyze, and resolve escalated technical problems and customer inquiries. Identify and implement process improvements to increase efficiency, enhance service quality, and reduce costs. Ensure compliance with company policies, industry standards, and best practices. Manage and allocate team resources effectively, ensuring that the team is properly staffed, scheduled, skilled, and equipped to handle workload demands. Serve as a point of escalation for customer concerns and technical issues. Provide expert advice to customers on technical solutions and ensure high levels of satisfaction. Help Product Managers maintain and update technical documentation, standard operating procedures (SOPs), and troubleshooting guides. Generate and present regular reports on team performance, service levels, and technical issues. Other duties as assigned How you will thrive in this role: 2+ years of experience in a technical support or specialist role, with at least some experience in a supervisory or leadership position. Advanced knowledge of troubleshooting, powersport industry, and technical support. Proven experience managing a technical team and resolving complex technical issues. Experience in project management and leading cross-functional teams. Proficiency with Microsoft Office an other computer programs. Strong leadership, organizational, and time-management skills. Excellent problem-solving abilities with a strong technical aptitude. Strong interpersonal and communication skills to interact with both technical and non-technical teams. Ability to manage multiple projects and priorities in a fast-paced environment. Physical Demands: Position performance will require the regular physical ability to walk and function in elevation changes means of self-propulsion to include steps, ladders, and varied walking and working surfaces. Ability to negotiate warehouse work areas in a safe manner and behavior. Vision abilities specific to the position will include close vision, peripheral vision, depth perception, and the ability to focus. Performing in this role will require the use of hands to use and handle tools, objects, materials, and controls. Performance requires the frequent ability to sit, talk, hear, stand, climb, balance, stoop kneel, crouch, or crawl. Employee may have to lift and/or move up to 45 pounds. Equality: Rocky Mountain ATV/MC is proud to be a company of inclusion, belonging, and fairness. We rely on our colleagues to collaborate, have a voice, and perspective. We embrace everyone and are proud to be an equal opportunity employer that does not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity/expression, veteran status, or genetic information or any other category protected under applicable law.

Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: * Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. * Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. * Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. * Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. * Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: * You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax * Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. * You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Product specialist for our applications for dental offices. (Tier 1) Providing support via chat, email, talk, remote session(s) (multi tasking required) Day to Day Operations: Omni-Channel Support (Chat, Phone, and Email) Internal collaboration with support, training, and billing departments External collaboration with client's IT services/third parties Engaging with clients as a product specialist for all needs (questions, troubleshooting, updates, etc.) Individual and Team-Based Problem Solving Working with Tier 2/Escalation Support Representative Connecting to clients via remote software Required Experience: Ability to work collaboratively with all team members, including: support, trainers, developers, managers, and administrators. Ability to multi-task efficiently (providing multi-channel support simultaneously) Critical thinking/Troubleshooting Self Manage Workload (Prioritization, Time Management) Ability to be self-directed, prioritize tasks, and organize overall workload. Ability to work effectively in a fast-paced environment Provide accurate and quick support Preferred Experience: Technical Support Background (2 years of customer service experience preferred) Understanding of Windows Operating System(s) Previous High Pace Work Experience Experience with Multi-Channel Support

Customer Support Associate - Warehouse Solutions Full-Time Dillon Toyota Lift is hiring a Customer Support Associate to support customers, warehouse operations, and order deliveries. This role is ideal for someone who enjoys staying busy, helping customers, and working in a hands-on environment. You'll split time between customer service, pulling orders, deliveries, and supporting the sales team. What You'll Do Answer inbound customer calls and assist with orders Pull and prepare orders in the warehouse Deliver orders using a company vehicle Assist walk-in customers with will-call pickups Support sales and warehouse team members as needed What We're Looking For Clean driving record (required) Able to lift up to 50 lbs regularly Strong customer service and communication skills Reliable, punctual, and team-oriented Comfortable working in warehouse and office settings Experience That Helps Customer service or warehouse experience Local delivery or route driving Sales or administrative support Forklift experience or willingness to be trained What We Offer Competitive pay Company-paid medical insurance (employee) Dental & vision insurance 401(k) retirement plan Company-paid life insurance Paid time off Career growth opportunities Supportive, family-oriented company Apply to join an industry leader that values its people. Dillon Toyota Lift | Equal Opportunity Employer

Payment Support Specialist Role Quilt is looking for an experienced Payment Support Specialist to join our growing CX team! In this role, you will serve on a team of support specialists and act as an internal advocate for our customers. The Payment Support Specialist is vital in helping our new and existing customers troubleshoot and resolve issues around processing and payments. Please note that this role is based out of our office in Provo, UT. Key Responsibilities: Customer Support: Respond to customer inquiries regarding payment issues through various channels (phone, email, chat). Issue Resolution: Investigate and resolve payment discrepancies, failed transactions, and other payment-related issues. Transaction Monitoring: Monitor payment processing systems to ensure transactions are completed successfully. Documentation: Maintain accurate records of customer interactions, transactions, and issues resolved. Payment Process Management: Handle inquiries and provide support for various payment processes, including Electronic Benefits Transfer (EBT) transactions, PCI compliance, rate adjustments, and batch processing inquiries. SLA Compliance: Ensure adherence to Service Level Agreements (SLAs) to meet customer expectations and business requirements. Inbound Phone Queue Management: Manage the inbound phone queue to ensure timely and effective response to customer calls. Hardware Support: Provide support for payment processing hardware, including troubleshooting and resolving technical issues. Bank Changes: Handle inquiries and processes related to bank account changes for payment processing. Partner Collaboration: Work with payment partners to elevate or escalate ongoing issues and ensure timely resolution. Qualifications: Education: BA or BS degree (not required) Experience: 1-2 years of work experience in customer service, software implementation, or customer onboarding. Technical Skills: Experience with Google Suite, outlook and Salesforce preferred but not required. Task Management: Ability to manage multiple tasks. Proactivity: Proactive and innovative approach to work. Communication Skills: Superb written and verbal communication skills with an understanding of situational best practices. Organizational Skills: Unmatched organizational skills. Attitude: Positive attitude and empathetic demeanor. Customer Focus: A strong commitment to providing excellent customer service. Team Player: Ability to work collaboratively with cross-functional teams. What We Offer: Certification: We are Certified Great Places to Work for 2022! Company Events: Monthly company events. Retirement: 401k investment opportunity. Healthcare: Medical, Dental, and Vision Plans. Time Off: 120 hours of Paid Time Off per year. Salary: $50-55k per year, depending on experience. If you are passionate about helping customers and have a keen eye for detail, we encourage you to apply for the Payment Support Specialist position. Join our team and contribute to ensuring a seamless payment experience for our customers. #LI-onsite Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. About Quilt Software Ever wondered how your favorite local shops compete with the big guys? That's where we come in. We're Quilt Software, providing Main Street's unsung heroes - from quirky cheese shops to family-run jewelry stores - with the tools they need to compete. Last year, we helped 14,000+ shops make over $2 billion in sales with our family of industry-specific software solutions. If you get a kick out of supporting local businesses, love great software, and want to be part of a company that's powering Main Street, we'd love to chat. Come join us in our quest to keep local retail not just alive, but thriving! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by a Quilt Software employee with ********************* email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers, or banking information. If you believe a scammer is contacting you, please mark the communication as "phishing" or “spam” and do not respond.

Job TitleNational Support Specialist, Multivendor Services - SiemensJob Description Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

About Us:Zeo Energy is a leading, fully integrated residential solar and clean-energy company powering the next generation of renewable solutions across the US. With 20+ years of experience as a trusted national solar energy company, we've built our reputation on quality workmanship, long-term performance, and a customer experience that stays in-house from start to finish - sales, design, installation, service, and support. Zeo Energy is focused on rapid growth and innovation. As a publicly traded company, we're expanding our footprint and investing into clean-energy technologies. At Zeo Energy, you'll have the opportunity to be part of an industry leader, drive meaningful change in the renewable energy space, and help shape a sustainable future-while growing your career alongside a dynamic, forward-thinking team. : Position Overview :We are seeking a proactive individual to join our team at ZEO Energy as a Deal Support Specialist. You'll be the expert problem-solver who steps in when deals need that little bit of extra attention that standard review processes can't resolve. You'll work at the intersection of Sales and Operations, diving deep into complex deal issues, partnering closely with Sales Representatives to find solutions, and serving as a subject matter expert for financing, compliance, and documentation challenges. This role requires an individual who thrives on variety, can navigate ambiguity, and possesses the relationship-building skills to influence outcomes across multiple departments. Key Responsibilities: Take ownership of escalated deals that Deal Review Agents cannot pass due to documentation issues, financing complications, property constraints, or compliance concerns Conduct in-depth analysis of problematic deals to diagnose root causes and identify viable paths forward Work directly with Sales Representatives to gather missing information, correct documentation errors, and restructure deals when necessary Partner with customers via phone and email to explain requirements, request additional documentation, and guide them through complex situations (credit issues, title problems, HOA restrictions, etc.) Collaborate with funding teams to resolve credit issues. Establish clear timelines and follow-up cadences to prevent deals from stalling Serve as primary day-to-day liaison between Deal Review team and Sales organization, building strong partnerships with Sales Managers and Representatives Provide coaching and guidance to Sales Reps on documentation requirements, financing eligibility criteria, and common deal pitfalls Identify recurring sales errors or knowledge gaps and collaborate with Sales Leadership and Deal Review Manager to develop targeted training materials Participate in sales meetings to share feedback on deal quality trends, celebrate wins, and provide coaching on improvement opportunities Track and categorize escalated deal issues to identify patterns and systemic problems Qualifications: 2-4 years of experience in operations, customer service, sales support, or related roles within solar, home improvement or contract-based industries Experience training, coaching, or mentoring others-comfortable presenting to groups and delivering constructive feedback Deep understanding of residential solar sales processes, financing options (loans, leases, PPAs), and common deal structures Strong customer service orientation with excellent relationship-building skills Exceptional written and verbal communication skills with ability to explain complex concepts clearly to diverse audiences Self-directed and resourceful, able to work independently with minimal supervision while knowing when to escalate Experience navigating ambiguous situations and making sound judgments with incomplete information Proficient with CRM platforms (Salesforce, HubSpot, or similar) and comfortable learning new systems quickly Strong attention to detail while also maintaining focus on big-picture outcomes Why Work at Zeo Energy? Be part of an innovative team dedicated to renewable energy and sustainability Opportunities for professional growth and advancement in a growing industry Competitive pay, 401(k), benefits, and a supportive work environment Zeo Energy is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences. While performing the duties of this job, the employee is regularly required to talk or listen. Regular periods of sitting or standing may be required by this position. Specific vision abilities required by this job include close vision and ability to adjust focus. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. E04JI800h4ce408ipqc

Pay: $18 -$20 hourly + Bonus opportunity What we are looking for: Adaptable, Assertive, Professional, Hungry to Learn/Grow, Ownership Mentality... is this you? If so, apply now! Why Join Forward Health? Forward Health is a rapidly expanding company in the healthcare industry (sleep medicine) dedicated to empowering individuals to prioritize their health and well-being. At Forward Health, we're not just revolutionizing healthcare - we're also committed to making the journey enjoyable. Expect competitive compensation, opportunities for career advancement, and a forward-thinking healthcare team excited to welcome a new Clinical Support Specialist. Job Description: We seek a motivated and compassionate Clinical Support Specialist to join our team. In this role, you will play a crucial part in assisting patients with sleep apnea by coordinating the setup of their supplies and facilitating appointments with our medical professionals. If you're ready to help patients improve their sleep journey and eager to learn and grow, we want to hear from you. Let's make it happen! A Day in the Life of a Clinical Support Specialist: Patient Outreach: Contact patients to arrange the delivery of sleep apnea supplies, ensuring they understand usage and maintenance instructions. Appointment Scheduling: Coordinate with doctors and patients to schedule appointments, optimize physician calendars, and ensure efficient use of clinic resources. Documentation and Follow-Up: Maintain accurate records of patient interactions, supply deliveries, and appointment details. Follow up with patients to address any concerns and ensure continuity of care. Educational Support: Provide basic education on sleep apnea, treatment options, and the importance of adherence to prescribed therapies. Collaboration: Work closely with medical providers, insurance companies, and suppliers to streamline processes and resolve any logistical issues promptly. Requirements: Excellent communication skills, both verbal and written Strong organizational abilities with attention to detail Empathetic approach to customer care Adaptable to change - in a startup environment, things change a lot! Proficiency in using Salesforce CRM and other related systems is preferred Benefits: Competitive hourly wage and bonus opportunity commensurate with experience Comprehensive healthcare benefits package Flexible time off with advance notice Opportunities for professional development and career advancement within our growing organization A fun, supportive, and inclusive work environment dedicated to making a meaningful impact in healthcare Expected hours: 40 hours per week - Full-Time How to Apply: We encourage you to apply if you are passionate about starting a career in helping patients manage their sleep apnea and thrive in a collaborative team environment. Join us in making a difference in the lives of our patients every day. We look forward to welcoming you to our dedicated team!

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: * Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. * Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always. * Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: At SmithRx, helping people is at the core of our mission. We're seeking a skilled Bilingual Specialist to join our Member Support Team, assisting members with their pharmacy benefits. The ideal candidate is fluent in both written and spoken Spanish, possesses professional communication skills, and has a strong background in customer service. As a Bilingual Member Support Specialist, you'll play a vital role in ensuring our members receive exceptional service. If you're passionate about delivering world-class service and making a difference in healthcare, we encourage you to apply! What you will do: * Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience in both English and Spanish. * Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed. * Educate members about their pharmacy benefits. * Deliver a one-call resolution to our members by resolving inquiries to full solution * Demonstrate a patient-centric mindset and a high sense of urgency to solve member requests. * Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability & Accountability Act (HIPAA). * Work through complex triage pathways and identify the correct pathway to resolve customer issues. What you will bring to SmithRx: * 2+ years prior experience working within call center(s) in a bilingual (Spanish & English) role required * HS Diploma, GED or equivalent * Prior experience resolving complex issues within a call center environment is required * Proficiency in Windows, MS Office, G-Suite required * Active listening, and conversational speaking skills, with a high degree of empathy * Adept multitasking skills * Excellent verbal and written communication skills * Passion for helping people * Prior experience with Salesforce Service Cloud, Talkdesk or other CRM tools is preferred * Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred What SmithRx offers You: * Competitive pay: $21.50 per hour * Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance * 3 Weeks Paid Time Off * Paid Company Holidays * Paid Parental Leave Benefits * Flexible Spending Benefits * 401(k) Retirement Savings Program * Short-term and long-term disability * Wellness Benefits * Commuter Benefits * Employee Assistance Program (EAP) * Well-stocked kitchen in office locations * Professional development and training opportunities

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. The core responsibilities of this role include: Responsible for checking inbounds/outbounds in and out; assisting other leads as needed. Scheduling inbounds and outbounds and interfacing with the customer, carriers and site leadership. Assisting in training new associates, backfilling other leads as needed. Responsible for ensuring order and inventory accuracy.Customer communication, Data entry into the DSC WMS system, truck check-in, receipt verification, acting as a subject matter expert(SME) and other duties as assigned by management. Must comply with all OSHA and MSDS standards. Maintain the facility's equipment and materials in a neat, clean orderly fashion. Position: First (1st) Shift Client Support Specialist Shift: Monday - Friday, 7:30 am - 4:00 pm Pay: $21.00 per hour In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Customer Service experience preferred Be part of the world's largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes: * Affordable medical, dental, and vision coverage available beginning on your 30thday * PTO program for all associates, including paid holidays and vacation * 401(k) with generous company match * Tuition reimbursement program * Excellent training and career advancement opportunities Grow your skills. Shape your world. xx","title

ABS Kids is looking for a Center Support Specialist to join our team in Orem, UT. The Center Support Specialist is the first face for clients that come into the clinical offices and assist employees in a variety of ways. In addition, you will provide administrative support to the regional administration team and providers. This role is subject to change as we reorganize internal functions and requires flexibility and comfort with change. Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Compensation and Benefits: $18 / hour - based on qualifications Full benefits - Typical hours M-F 8a-5p Casual work environment Opportunities for advancement You Will: Reception Responsibilities: Greet clients and make sure appropriate forms are complete, insurance cards uploaded, and a picture of the client is on file. Make reminder calls one week prior to and the day before scheduled appointments Review account to see if a client has missing documents and obtain any missing information Reschedule cancellations/No call no shows for assessments Look over all inventory, including office supplies, kitchen supplies, cleaning supplies, and any clinical requests on a weekly basis Fill out the order request form on a weekly basis Communicate needs to the office manager in an emergency situation Tidy lobby and all other areas of the ABA Therapy Center Mail paper packets to clients Answer calls and emails from clients and staff Put up office supplies and mark log as received as they are received Assist providers with any questions or office needs Make sure the mail is distributed daily Scheduling Responsibilities Modify/adjust Behavior Technicians (BTs) schedules when clients cancel Communicate with supervising Behavior Analyst about schedule changes Responsible for the tracking and administration of the cancellation policy Work with our BTs when they need to cancel due to illness and make sure those clients are rescheduled Ensure BT submits PTO in our payroll system Run weekly reports to monitor call outs by Behavior Technicians. Run daily unconverted appointments audit report Adhere to federal HIPAA regulations and any company policies & procedures You Have: High school diploma or GED 1 or more years of medical office or administrative office experience Professional and excellent communication skills High attention to detail Computer literacy skills including Microsoft Office Who We Are: It's in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow. At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. ISUPPORTI

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! The Integration Support Specialist is a critical player in a program that is key to our long-term success. We need someone who can troubleshoot and fix problems with direct connections between Podium and a client's customer management or order management system. What you'll be doing: You will support our clients and internal teams. The integrations you resolve are key components in the overall success plan for the clients they manage. Troubleshoot & resolve challenging integration issues, ensuring customers can easily see value with Podium. You will serve as an integrations expert across Podium and share customer needs for workflows to continually improve the integrations we offer. You will maintain high-quality troubleshooting documentation of the integrations that we support. You will be an expert in Podium's public APIs and SFTP experience. Maintain a high level of communication with our clients and internal teams keeping them informed during the resolution process. Reading and interpreting technical documentation for various API's, both internal and external. What you should have: 1 year of prior experience setting up software or following technical operating procedures Experience using API's and SFTP's with proficiency in authentication methods Experience with various tools such as Datadog, Kibana, Zapier, Tray.io, and Jira Experience using Postman to interact with API's as well as experience executing command line scripts to initiate on-premise integrations. Demonstrated over-achievement in managing a large work queue A base understanding of SQL and being able to write queries for debugging purposes Experience working directly with clients, comfortable explaining complex technical processes in a concise way to contacts in varying roles and technical aptitude at an organization You will also need to be the type of person who: Constantly invents new and better ways to get things done. Is accountable to others. Your projects will be part of a larger client engagement. Earns the trust of your colleagues by always keeping your commitments. Keep your key stakeholders informed on the progress being made while fixing integrations. Focuses on results. What you do has a clear purpose and you are not satisfied until you achieve your planned outcomes. Benefits Work in this building in Lehi, UT 5 days a week Open and transparent culture Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan with competitive company matching Bi-annual swag drops with cool Podium gear and apparel A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status

Job DescriptionRole: Partner Support Specialist Reports To: Director, Partner SupportJob Type: Full-time Location: United States - Pacific Time Zone The Partner Support Specialist plays a critical role in supporting and strengthening relationships with 401GO's partners, including financial advisors, payroll providers, TPAs, and other strategic collaborators. This role serves as a primary point of contact for partner inquiries, onboarding, troubleshooting, and ongoing support.The ideal candidate brings strong communication skills, problem-solving abilities, and a customer-first mindset. This is a great opportunity for someone who wants to build a career in fintech, retirement services, or partner/client success. What You'll Be Doing: Partner Relationship Support Serve as the first point of contact for partner questions, issues, and escalations. Provide timely and professional guidance to advisors, payroll partners, and integration partners. Assist with onboarding new partners, including platform walk-throughs, account configuration, and education. Technical & Platform Support Troubleshoot partner-related platform issues and coordinate resolutions with internal teams. Assist partners with plan setup, payroll integrations, and data accuracy. Document issues, feedback, and trends to drive continuous improvement. Operational Coordination Work cross-functionally with Sales, Client Success, Product, and Engineering to resolve partner needs. Maintain accurate records of partner interactions and updates in CRM and support systems. Support partner communications, training materials, and process documentation as needed. Partner Education & Enablement Educate partners on platform features, workflows, and best practices. Assist with webinars, demos, and training sessions. Help partners navigate compliance requirements, timelines, and operational processes. Continuous Improvement Identify recurring issues and propose enhancements to processes, tools, or product functionality. Provide feedback to Product and Operations teams to improve partner experience. Contribute to building scalable support resources, templates, and knowledge base articles. What You Bring: 1-3 years of experience in customer support, partner support, client success, operations, or a related field. Strong verbal and written communication skills. High attention to detail with the ability to manage multiple priorities. Problem-solving mindset with a willingness to learn complex processes. Comfort using CRM and support tools (e.g., HubSpot, Zendesk, Intercom). Preferred Qualifications Experience in fintech, retirement services, payroll, HR tech, or financial advisory support. Familiarity with 401(k) plans, compliance considerations, or plan administration workflows. Ability to explain technical concepts to non-technical users. Experience working in a high-growth or startup environment. QKA, ARPC, or other retirement focused designation. Why 401GO?At 401GO, we're not just changing retirement-we're reinventing it. As a fast-growing fintech start-up, we've built the world's most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You'll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth. If you're ready to challenge the status quo and be part of something big, 401GO is the place to grow your career. What We Offer A standout 401(k) plan (naturally!). Generous stock options-share in our growth and success. Flexible work environment-choose where you're most productive. Excellent benefits, including medical, dental, and vision. Flexible hours-because great work doesn't always happen 9-5. Plenty of PTO-we value work-life balance. A fully stocked kitchen when you're in the office. At 401GO, we invest in our people just as much as we invest in helping Americans secure their financial future.We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law. E04JI800lnui408dt4y

As a heath division of the Confederated Tribes of the Goshute Reservation, we, at Sacred Circle Healthcare, preserve the Goshute heritage of protecting and caring for family and extend the tradition to all marginalized and underserved populations in our area. We refuse to let access, ethnicity, or socioeconomic status restrict someone from receiving complete healthcare. Interested in joining our team? We are looking for people who are genuine, kind, ambitious, positive, and helpful - exceptional people building on a celebrated heritage who are passionate about delivering uncompromising care - people who make a difference every day no matter what their role or position. If you are looking for a job where the work you do impacts lives for the better every day, you are in the right place! Sacred Circle Healthcare is seeking a full-time Medical Administrative Assistant & Interpreter Job Summary General Summary of Duties: Under the direction of the Billing Manager, the Billing Coordinator Support Specialist performs various duties to support the daily billing functions for physician services. Reports To: Revenue Integrity Director Department: Revenue Integrity/Billing Business Unit: Sacred Circle Operations Patient Care: No Worker Status: Full-Time, Hourly Benefits Eligible: Yes Hours Per Week: 40 Work Schedule: To Be Determined with the availability of 8:00 am - 6:00 pm Monday through Friday. Evening and weekend work may be required depending on position requirements. Schedule Type: 8 Hour shifts. Job Family: TBD Location: Salt Lake Main Clinic Supervisory Responsibilities: None Major Responsibilities/Tasks: Assists in preparing, reviewing, and submitting accurate claims to insurance carriers, government payers, and third-party administrators. Identifies and corrects billing errors or missing information, as required. Works with insurance companies to resolve billing and insurance issues. Helps resolve claim errors/denials to ensure they are billed within timely manner. Works with patients and internal departments to resolve billing and insurance issues. Works with patients on outstanding balances, offering payment plan options when applicable. Acts as liaison between billing and tribal medical reimbursements, following up with tribal patients when missing CIB documentation. Assists in preparing billing reports for management review. Ensures the accuracy for demographic data input from Patient Services Representatives at intake. Monitors outstanding claims and follows up with payers for unpaid or denied claims. Assists with month-end and year-end closing processes. Follows HIPAA guidelines for protecting patient health information. Adheres to organizational policies and regulatory billing requirements. Maintains accurate, secure, and organized billing records. Reads, understands, and adheres to all Sacred Circle Health Care Policies and Procedures. Practices and adheres to the Code of Conduct and Mission and Values Statements. Other Duties as Assigned. Minimum Requirements: EDUCATION: High School diploma or GED equivalent. EXPERIENCE: Minimum of 1-2 years' experience in medical billing, claims processing, or a related healthcare administrative role. experience. CERTIFICATION/ LICENSE: Other: Preferred Requirements: EXPERIENCE: Working with eCW (eClinicalWorks) Experience with insurance verification, payment posting, and accounts receivable follow-up. Other: Experience working with the Native American community. Experience working in a healthcare setting. KNOWLEDGE, SKILLS, & ABILITIES: Thorough knowledge of entire billing process, demonstrated computer skills, human relations and effective communication skills are also required Knowledge and understanding of ethical conduct. Basic computer and keyboard skills are required. Multitasking skills and time management skills. Strong organizational skills and attention to detail. Strong communication skills, including writing, speaking and active listening. Strong problem-solving skills. Great customer service skills, including interpersonal conversation, patience, and empathy. Ability to read and interpret statements. Ability to work independently in a fast-paced environment. Ability to understand industry-specific policies, such as HIPPA regulations for health care. Ability to keep information confidential. Sacred Circle Healthcare/Confederated Tribes of the Goshute Reservation gives preference to qualified American Indian/Alaskan Native Applicants

Home Helpers Home Care Home Helpers Home Care is seeking a reliable and compassionate After-Hours Phone Support Specialist to join our team immediately! If you thrive under pressure, enjoy helping others, and want to make a meaningful impact, this may be the perfect opportunity for you. Position Overview This role provides after-hours coverage for phone calls, urgent situations, and caregiver/client support. You'll serve as the first point of contact during evenings and weekends, ensuring our clients receive the care and attention they need 24/7. This position can be fast-paced during peak hours, requiring strong multitasking and problem-solving skills. Schedule: 4 Week Training Schedule: Week 1 and 2: Monday - Friday: 12:00PM - 5:00PM Week 3 and 4: Wednesday and Thursday 5:00PM - 10:00PM Saturday 7:00AM - 3:00PM Sunday 2:00PM - 10:00PM Production Schedule: 2 - 3 Weekdays: 5:00 PM - 10:00 PM Weekends: 7:00 AM - 3:00 PM or 2:00 PM - 10:00 PM (assigned based on company needs) This role has the potential to transition to work-from-home after successful completion of in-office training. Training also includes client care instruction to help you better understand caregiving tasks and effectively support those you'll be assisting over the phone. Why You'll Love Working With Us Make a meaningful difference during critical hours Paid training, including client care insights Potential to work from home after training Competitive pay Free virtual health insurance after 90 days Career growth and advancement opportunities Dental insurance and retirement benefits Direct deposit with same-day pay available Appreciation and recognition from a supportive team Key Responsibilities Answer incoming after-hours calls from clients and caregivers Triage urgent requests and handle emergencies calmly and efficiently Document all interactions accurately following company protocols Assist with shift changes, cancellations, and scheduling issues Notify on-call management when needed Provide compassionate support and solutions over the phone Represent Home Helpers with professionalism, empathy, and reliability What Helps You Succeed in This Role Strong communication and problem-solving skills Ability to remain calm during emergencies or fast-paced periods Excellent time management and organizational abilities Ability to work independently with minimal supervision Customer service, healthcare, or caregiving experience is a plus Quiet, professional home workspace (for when remote work begins) Reliable phone and internet service Requirements Must be at least 18 years old Reliable internet and phone service Ability to pass a 40-year background check and drug screening (APS and CPS reviewed) Dependable attendance and professionalism If you're a calm, compassionate communicator who thrives in dynamic environments and wants to support clients and caregivers after hours, we'd love to hear from you. Apply today to join Home Helpers Home Care and help provide peace of mind-day or night. Work schedule Monday to Friday Weekend availability On call Night shift Other Benefits Health insurance Dental insurance Vision insurance 401(k) 401(k) matching Referral program Paid training Other

Program: ACT Pay: Range starts at $18.00/hour (pay is calculated based on years of certified experience) Schedule: Part Time - 20hours/wk Monday and Thursday - 9am-5pm, Wednesday 12pm-5pm Benefits Highlights On-Demand Pay allows access to a portion of earned wages before the usual payday We help our team members with tuition reimbursement, new licensure reimbursement, and career training and development. Valley also participates in Utah and federal student loan forgiveness programs. Our discounts and perks program provides more than $4500 in savings on everything from pizza to the zoo to movie tickets and oil changes! 401(k) retirement program allows for both pre-tax and post-tax contributions and includes a company match up to 6% of your annual salary. Employee Assistance Programs for mental health needs Why Valley? Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success. Job Summary & Deliverables A Certified Peer Support Specialist is an individual who uses their lived experience in recovery from mental illness and/or substance use disorder, in addition to skills learned in formal training, to deliver services promoting recovery and resiliency. Certified peer specialists offer support and empower callers to resolve problems by fostering a sense of hope, dignity, and self-respect. Essential Functions Assists with maintaining a safe and hazard-free environment by observing and documenting client behavior, reporting unsafe conditions and applying appropriate emotional and physical support Assists with providing a therapeutic milieu for clients by encouraging clients to participate in recreational activities and group therapies Assists with supportive therapy for select clients by leading activity and conversation groups Assists in the development of client behavioral expectations Assists with the unit's training and quality assurance programs Functions as a member of the interdisciplinary treatment team Assists with initiating and contributing to client treatment planning, teaching and discharge planning. Requirements Education High School diploma or equivalent Experience Certified Peer Support Specialist certification through DHHS required prior to starting see Preferred Qualifications Licenses/Certifications Certified Peer Support Specialist certification CPR certification Valley de-escalation certification Preferred Qualifications Former client of Valley Behavioral Health Salary Description $18.00-$22.50

Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with limitless possibilities on the horizon. By joining Rocket Carwash, you'll collaborate with a team that reshapes industry benchmarks. We're not just disrupting the industry; we're setting a new standard. Our exceptional growth is a testament to our team's unwavering dedication. Our success is a result of our people, rooted in relentless energy, positivity, and a customer-centric approach, continuously innovating to set us apart. Experience a realm where the boundaries of personal and professional growth simply do not exist! At Rocket, we're not just offering a job - we're providing an opportunity for personal and professional growth. We're committed to supporting you as an individual while you gain valuable life experience and develop skills that will benefit your future. If you're ready to join a team of passionate individuals, who take pride in greeting guests with a smile, we encourage you to apply for the Member Support Specialist position. Come be a part of something special & invest in yourself today! Primary Responsibilities: Uphold the Rocket Guest Service Expectation Model by consistently presenting a positive and friendly image, warmly greeting customers with a smile, addressing them by name, executing operational fundamentals with excellence, and extending a genuine invitation to return, all to create a personalized and memorable experience. Build memorable connections with both current and potential members by checking in on their experience throughout their visit. Prepare vehicles before they enter the wash tunnel, following all Standard Operating Procedures, paying special attention to hard-to-clean areas and clear hand signals to ensure a smooth and efficient process. Conduct routine parking lot checks to ensure member carts are fully stocked with fresh towels and cleaners for interior use. Maintain a clean and organized location. Complete all necessary side-work, housekeeping tasks, and any additional duties assigned by a manager or supervisor to maintain operational excellence. Work as a member of a team in an environment where collaboration and a positive attitude are keys to driving success Maintain awareness and compliance with all safety regulations and policies. May be asked to perform basic to intermediate-level technology tasks. Perform other duties as assigned by leadership. Treats others with respect and dignity at all times. We are looking for someone who… Operates with a high level of professionalism and integrity Conveys positivity and leads by example Has excellent communication and interpersonal skills Has the ability to work in a dynamic, fast-paced environment Has an eagerness to learn and adapt to new tasks and responsibilities Is team oriented and dependable Embraces opportunities for learning and growth within the company Position Requirements: Must be at least 16 years old; students are welcome and encouraged to apply! Individually lift objects off the ground weighing up to 50 pounds Safely work with a team to lift and maneuver items weighing up to 100+ pounds Stand, walk, or sit for long periods of time (up to 8 hours) Mobility to work in areas that require kneeling, crouching, or crawling Ability to work outside in varying weather conditions Be available to work various shifts and holidays, based on the needs of the business No prior experience? No problem! We provide all the necessary training and tools you need to succeed. If you're excited about joining a team that values growth, learning, and creating exceptional experiences, we'd love to hear from you! Pay Rate: $14-$15/hr based upon work experience Company website: ************************* Equal Opportunity Employer: Rocket Carwash and its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.