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Best support manager certifications

The best certifications for a support manager are Project Management Professional (PMP), Certified Management Accountant (CMA), and Certified Pharmacy Technician (CPhT).

Support manager certifications demonstrate your competency as a support manager to employers. However, not all support manager certifications provide the same value.

Below is a list of the best support manager certifications. Obtaining a support manager certification will give you a leg up when you apply for jobs and increase your potential salary.

18 best support manager certifications

1. Project Management Professional (PMP)

The PMP designation following your name tells current and potential employers that you have demonstrated a solid foundation of knowledge from which you can competently practice project management.To be eligible for a PMP Credential, you must first meet specific educational and project management experience requirements and agree to adhere to a code of professional conduct. The final step to becoming a PMP is passing a rigorous multiple-choice examination designed to objectively assess and measure your ability to apply project management knowledge in the following six domains: initiating the project, planning the project, executing the project, monitoring and controlling the project, closing the project, and professional and social responsibility. This computer-based examination is administered globally with translation aids in 10 languages.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)
Course that help you to prepare for certification
Project Management Certification Training + 2 Practice Exams
udemy
4
(144)

2. Certified Management Accountant (CMA)

The CMA (Certified Management Accountant) is the advanced professional certification specifically designed to measure the accounting and financial management skills that drive business performance.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 1 year(s)

3. Certified Pharmacy Technician (CPhT)

PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Course that help you to prepare for certification
Become a Pharmacy Technician
udemy
4.7
(2,374)

4. Food Safety Manager Certification

The National Registry's Certified Food Safety Professional examination has been developed following the strictest test development procedures. The Certified Food Safety Manager examination is accredited by the American National Standards Institute using standards set by the Conference for Food Protection.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 5 year(s)
Certifying organization
National Registry of Food...
Course that help you to prepare for certification
Fun food safety and sanitation course
udemy
4.6
(539)

5. Master Project Manager (MPM)

If you have 3+ years of Project Management Experience, you may apply for MPM™ Master Project Manager Board Certification.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying website
Master Project Manager
Certifying organization
American Academy of Project...
Course that help you to prepare for certification
Project Management Certification Training + 2 Practice Exams
udemy
4
(144)

6. Certified Manager Certification (CM)

The Certified Manager Animal Resources (CMAR) certification program is designed to raise competency and professionalism in the field of Animal Resources Management. The CMAR designation involves a series of four examinations: three exams arranged via an organization called the Institute for Certified Professional Managers (ICPM), and the Animal Resources Exam offered by AALAS. Obtaining the CMAR designation is a sign of professionalism in the field of animal resources management.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 

7. ITIL Foundation

This LCS-accredited course outlines the ITIL best-practices framework and prepares the participant for the ITIL Foundation certification exam, a prerequisite for all other ITIL certifications. This course provides an understanding of the service lifecycle and processes as well as the best and common practices for IT service management.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying organization
HDI
Course that help you to prepare for certification
ITIL 4 Foundation Certification, 6 Exams Updated for 2023
udemy
4
(251)

8. HDI Support Center Manager (HDI)

This certification verifies that the support center manager possesses the knowledge of best and common practices necessary to successfully manage the operational and tactical components of a support organization while strategically aligning with the needs of the business.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)
Certifying website
HDI Support Center Manager
Certifying organization
HDI

9. Certified Security Supervision & Management (CSS)

The program candidate must have six months previous security supervisory/management experience or equivalent. Remit the certification fee to IFPO to receive the CSSM application. Candidates accepted into this portion of the program are required to address 10 simulated workplace scenarios demanding supervisory/management action.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

10. Basic Life Support for Healthcare and Public Safety (BLS)

Basic Life Support for Healthcare Providers (BLS) uses a scenario-based approach to develop the critical thinking and problem solving skills that drive better patient outcomes. Consistent with AHA Guidelines for CPR/ECC. Covers breathing and cardiac emergencies - including CPR, AED, and obstructed airway - for adult, child, and infant patients. Free, two-year digital "Basic Life Support for Healthcare Providers" certificate upon course completion..

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying website
Basic Life Support for...

11. Certified Management Professional (CMP)

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? No
Certifying organization
Management Science Institute

12. Certified Technical Professional (CTP)

Certified Technical Professional (CTP) program is designed to serve graduates of both 2-Year and 4-Year Programs. The exam is broad-based, geared to technical programs without a management component that result in either an associate (AS, AAS) degree or a baccalaureate (BS, BA) degree.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 

13. Microsoft Certified Systems Engineer (MCSE)

Global Knowledge can get you on your way to your MCSE! Global Knowledge will help you create a development track suitable to your job responsibilities and career advancement goals. Our real-world training will provide you with the knowledge needed to obtain your MCSE certification.This certification includes the following tracks: Microsoft 2003 MCSE Boot Camp, Microsoft Windows 2003 MCSE Upgrade Boot Camp, MCSE: Messaging Specialization, and Windows 2003 MCSE.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? No
Certifying organization
Global Knowledge

14. Certified Network Computer Technician (CNCT)

Certified Network Computer Technicians are expected to obtain knowledge of computer electronics basic concepts, Internet and networking technology applicable to various areas of the computer industry. Once the CNCT has acquired these skills, abilities and knowledge, he or she will be able to enter employment in any part of the computer industry. With minimal training in areas unique to the specific products, the CNCT should become a profitable and efficient part of the computer industry workforce.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? Every 4 year(s)
Certifying organization
ETA International

15. Certified Information Systems Security Professional - Architecture (CISSP)

CISSP-ISSAP requires a candidate to demonstrate 2 years of professional experience in the area of architecture and is an appropriate credential for Chief Security Architects and Analysts who may typically work as independent consultants or in similar capacities. The architect plays a key role within the information security department with responsibilities that functionally fit between the C-suite and upper managerial level and the implementation of the security program. The candidate would generally develop, design, or analyze the overall security plan. Although this role may typically be tied closely to technology, it may be fundamentally closer to the consultative and analytical process of information security.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)
Course that help you to prepare for certification
Certified Information Systems Security Officer (CISSO)
udemy
4.5
(656)

16. Sales Management

The SIOR designation is a professional achievement for highly qualified commercial real estate practitioners with a strong transactional history in brokerage, fee-based services, or executive management.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying website
Sales Management
Certifying organization
Society of Industrial and...

17. Management Consultant Professional (MCP)

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 1 year(s)

18. Certified Sales Professional (CSP)

The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling. From business creation to improved time and territory management; goal-setting to prospecting, and everything in between, attendees return to the territory with a renewed enthusiasm for selling.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 3 year(s)

What is the best certification for a support manager?

The best support manager certification is Project Management Professional (PMP). The Project Management Professional (PMP) is awarded by the Project Management Institute. The advanced certification is for more experienced employees as it often requires some work experience to acquire.

Here's a bit more background on how to obtain this support manager certification:

  • To become a certified Project Management Professional (PMP), you need to pass the exam.
  • This certificate requires more than two years of work experience.
  • Renew certification every 3 year.

What are some of the most in-demand certifications for support managers?

The most in-demand support manager certification is Project Management Professional based on all active job postings. Having this support manager certification will give you access to more support manager jobs with higher salaries.

What certifications can impact a support manager career and salary?

The Certified Service Manager certification will help you to secure a project manager position, which will increase your pay and career trajectory. A project manager's average salary is $85,365 whereas support managers make an average salary of $90,297.

Best certifications

The most common combination of support manager certifications include: Project Management Professional (PMP), Certified Management Accountant (CMA), and Certified Pharmacy Technician (CPhT).

Online courses for support managers to earn certifications

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