Assistant General Manager jobs at SusieCakes Bakery - 10980 jobs
Bakery General Manager
Susiecakes 4.1
Assistant general manager job at SusieCakes Bakery
SusieCakes has 31 bakeries across CA, TX & TN. We bake from scratch daily using the finest ingredients. We're hiring a GeneralManager with: 3+ years in bakery/restaurant/retail leadership Passion for guest experience & team development Strong work history & desire to grow
Salary: year Schedule: 47.5 hrs/week, including weekends & evenings Apply today to join our sweet team!
At SusieCakes, we make old-fashioned, sentimental dessert favorites - just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. "Connecting through Celebration" is our purpose and what we strive for every day with our team members, our guests and our community.
Our bakeries are lively and bustling with genuinely friendly people who have the "hospitality gene." They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
The GeneralManager leads the team on delivering an elevated guest experience within the bakery. Creating a fun, lively and celebratory environment. Delivering on success metrics based on the happiness of our team members and guests.
Leadership Attributes:
Leads the team in building genuine guest connections and world class hospitality to Makes Days BetterSupports and works in the kitchen and manages the production process to ensure quality products are delivered Manages all business goals (staffing (payroll), operating expenses, and budgets) Manages the development & training of all employees Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards Possesses and demonstrates a "One team, One goal" philosophy Understand and creates partnerships with the community to grow the business and brand
Qualifications:
3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries Bachelor's Degree in business or hospitality management, preferred Ability to work in multiple regional locations Ability to adapt to a flexible schedule according to business needs Must have reliable transportation
PHYSICAL REQUIREMENTS
Frequent walking, kneeling, bending and reaching overhead Able to stand for extended periods of time Must be able to lift, move and carry up to 50 pounds
BENEFITS & PERKS
Flexible work schedule Free non-slip shoes (annually!) Birthday month PTO with complimentary cake Company holidays off (Thanksgiving, December 25th-27th, and New Year's Day) Medical, dental, vision insurance Vacation, 401k, FSAPaid Sick TimeReferral ProgramPet rescue reimbursement and pet insurance Flexible return to work schedule for maternity leave Generous 50% discount to all our delicious desserts!
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.
$47k-69k yearly est. 10d ago
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Restaurant Manager
Cracker Barrel Old Country Store 4.1
Baytown, TX jobs
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
WHY CRACKER BARREL
What is it like to work at Cracker Barrel? It feels like ...
Care beyond the table - At Cracker Barrel, our managers play a vital role in caring for our employees and guests. Through their leadership, our care and hospitality shine. We strive to provide our managers with the right resources and tools to make serving up care for others possible.
Opportunities to fill your cup - Essential to the growth and development learning journey, our managers get trained and equipped to be role models of the employee and guest experience. At the center of both experiences, they receive care, guidance, support and encouragement - and are then able to pass it on to their team members.
A warm welcome - For more than 50 years, we have served up a sense of warmth and hospitality across hundreds of stores and multiple states. Our managers are the "something special" that fuels the fires of employees to take pride and comfort in keeping that enduring Cracker Barrel hospitality alive.
Serving up the care - and career - you crave.
WHAT YOU'LL DO
As a Restaurant Associate Manager, you'll combine your passion for people and restaurant management skills to deliver excellent guest and employee experiences while driving business results. They say variety is the spice of life, and we agree! Our Restaurant Associate Managers are people leaders and execute all store operations including front- and back-of-house responsibilities. With home office support available to you on a 24/7 basis, you'll have everything you need to succeed.
WHAT YOU'LL NEED
2+ years of successful restaurant management experience
Ability and willingness to work 50 hours a week (five 10-hour shifts)
Ability and willingness to work holidays and weekends as needed
A caring attitude with a dedication to hospitality
Valid driver's license
Must be fluent in English
WHAT'S IN IT FOR YOU
Compensation and Bonuses: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities
Care for Your Well-being: Medical, Rx, Dental and Vision Benefits on Day 1 | Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Growth and Development: Nearly 100% internal promotion for GeneralManagers and District Managers openings | Tuition Reimbursement | Professional Development
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
Even More to Look Forward to: 35% Discount on Cracker Barrel Food and Retail items
ABOUT US
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
PURSUE THE CAREER YOU CRAVE-APPLY NOW
AFTER YOU APPLY: WHAT HAPPENS NEXT
Based on your application information, you may be given the opportunity to complete a video interview shortly after applying. This will include a set of questions for you to record a response to along with an interactive element. Remember to keep an eye on your email for information about your next steps.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
$50k-63k yearly est. 1d ago
Restaurant Manager - Temecula
Buffalo Wild Wings, Inc. 4.3
Temecula, CA jobs
Sports Bar Restaurant Manager, you'll be eligible for monthly and quarterly bonuses and a comprehensive benefits program. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, w Restaurant Manager, Manager, Restaurant, Skills, Staff
$59k-76k yearly est. 2d ago
Restaurant Manager - Temecula
Buffalo Wild Wings 4.3
Temecula, CA jobs
SPORTS BAR RESTAURANT MANAGER
Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that way. So, we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life.
GAME DAY
Our Sports Bar Restaurant Manager is our head coach. You will be the leader in creating the ultimate experience for our sports fans. From local restaurant marketing to Profit and Loss statement results, you'll be responsible for ensuring that your sports bar is at the top of its game. You will lead your Sports Bar Team (AGM, Hospitality Manager, Service Manager, Bar Manager and Kitchen Manager) through performance, engagement and training initiatives. If that weren't cool enough, you will even have the opportunity to oversee all community connection and fundraising related activities.
WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU BRING TO THE TABLE:
You know the business. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.
You know the plays to win the game. You can manage and direct work of others, champion change and analyze a Profit and Loss statement.
You have the education and experience. You're a high school graduate or similar. Extra points if you bring a bachelor's degree, have 4-5 years of management experience and previous Restaurant Manager experience.
You're Team focused. You have a passion for training and developing your Team.
BRAG FACTOR
You'll be working for the hottest brand around and have tons of fun doing it. As a Sports Bar Restaurant Manager, you'll be eligible for monthly and quarterly bonuses and a comprehensive benefits program. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our Restaurant Managers. Do you aspire to become a GeneralManager? Whatever your career goals are, we'll help get you there. Did we mention that you'll never miss a sporting event ever again?
Job Type: Full-time
Buffalo Wild Wings is in Equal Opportunity Employer. Race, color, religion, age sex, disability, marital or veteran status, Place of national origin and other categories protected by law are not factors in employment, promotion, compensation and working conditions. WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO HIRING A DIVERSE WORKFORCE.
Responsibilities of a Restaurant Manager
â—Ź Recruiting and appraising staff
â—Ź Training and supervising staff
â—Ź Managing budgets
â—Ź Maintaining financial and statistical records
â—Ź Dealing with customer complaints and queries
â—Ź Overseeing stock and pricing control
â—Ź Maximizing profitability and productivity
â—Ź Motivating staff to meet sales targets
â—Ź Setting sales targets
â—Ź Ensuring compliance with safety and health regulations
â—Ź Preparing promotional displays and materials
â—Ź Liaising with management
â—Ź Taking care of promotional prospects, benefits, and salaries of their staff
â—Ź Providing opportunities for staff advancements
Restaurant Manager Job Requirements:
â—Ź Commercial awareness
â—Ź Confidence
â—Ź Resourcefulness
â—Ź Organizational skills
â—Ź Teamworking skills
â—Ź Verbal communication skills
â—Ź Numerical skills
â—Ź Excellent IT skills
â—Ź Enthusiasm
â—Ź Executive skills
â—Ź Problem-solving skills
â—Ź Showing initiative
â—Ź Setting a good example
Company Introduction
IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER
The year was 1982.
Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings.
$59k-76k yearly est. 2d ago
Food & Beverage Outlet Manager
Accor Hotels 3.8
Los Angeles, CA jobs
Why work for Fairmont?
At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
Job Description
Food & Beverage Outlet Manager
As the Food and Beverage Outlet Manager, you are responsible for managing the daily F&B operations, including the selection, development and performance management of employees. In addition, you oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.
What you will be doing:
Operational Leadership: Lead and oversee daily operations of the food and beverage department, specific outlets, or event venues. Ensure that all areas operate smoothly, in alignment with hotel standards, and exceed guest expectations. Problem-solving, and organizational skills.
Guest Service Excellence: Quickly and professionally handle guest concerns, ensuring satisfaction and a memorable experience. Passion for guest service and an ability to inspire the team to exceed guest expectations. Anticipate guest needs and create a welcoming atmosphere to foster loyalty.
Team Management: Recruit, train, and develop staff to foster a high-performing and guest-focused team. Manage team scheduling, allocate resources, and maintain open communication to support team morale and effectiveness.
Revenue Maximization & Cost Management: Implement strategies, promotional offers, and practices to increase revenue while balancing costs. Manage inventory, control expenses, and work closely with the finance team to optimize budget adherence.
Event Coordination & Execution: Collaborate with clients to understand event requirements and ensure flawless execution. Oversee the setup, breakdown, and management of event, working with other departments for seamless service.
Compliance & Safety: Ensure adherence to all health, safety, and hotel policies. Maintain the highest standards of hygiene, sanitation, and food safety practices across all managed areas.
Inventory & Supply Chain Management: Monitor stock levels, place orders as necessary, and work closely with suppliers to secure the best quality products within budget constraints.
Interdepartmental Collaboration: Foster strong relationships with other hotel departments, such as Sales, Marketing, and Housekeeping, to enhance guest services and operational efficiency.
Qualifications
Your experience and skills include:
University degree in Hotel/Restaurant management or related discipline a strong asset
Minimum of 2 years' experience as Manager in a high volume Food & Beverage operation, preferably within luxury hotels
Strong ability to manage teams effectively, with a focus on coaching and mentoring employees
Exceptional organizational skills with the ability to manage multiple priorities and timelines
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company Policies and procedures, personnel management, recordkeeping, and preparation of reports
Must possess a valid driver's license
Knowledge of CBA compliance and experience managing unionized teams, preferred
Additional Information
What is in it for you:
Salary Range: $78,000 - $85,000 USD
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Competitive Health Benefit Package within 30 days of employment
401(k)/Roth IRA Eligibility after 60 days of employment
Cell Phone Usage Reimbursement
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.
$78k-85k yearly 2d ago
Guest Experience Manager
Proper Hospitality 4.0
San Francisco, CA jobs
San Francisco Proper Hotel is seeking a passionate Guest Experience Manager to elevate the guest journey through thoughtful service, proactive planning, and strong on-property leadership. Housed in a historic flatiron building in the heart of Mid-Market, San Francisco Proper offers a fresh interpretation of the urban hotel experience through timeless design, intuitive service, and meticulous attention to detail. Our 131 guest rooms are seamlessly layered among vibrant dining venues and dynamic public spaces, creating a truly immersive stay.
Position Overview
The Guest Experience Manager works closely with the Front Office team to ensure seamless daily operations, with a focus on VIP and group preparation, service recovery, and brand consistency. This role serves as Manager on Duty as needed and supports the Director of Front Office in driving operational excellence, guest satisfaction, and consistent brand execution. The position collaborates closely with Food & Beverage, Housekeeping, and Sales to ensure a cohesive, elevated guest experience across all touchpoints.
Key Responsibilities
Serve as Manager on Duty, providing visible leadership and support during hotel operations
Support the Director of Front Office in maintaining operational excellence, guest satisfaction, and brand consistency across the Front Office and guest experience touchpoints
Collaborate with Food & Beverage, Housekeeping, and Sales teams to ensure seamless coordination for VIPs, group arrivals, special requests, and service recovery
Oversee and support guest arrivals and departures to ensure a smooth and welcoming experience
Address guest needs, requests, and concerns in a timely, professional, and friendly manner
Proactively manage service recovery through in-person interactions, Marriott GXP cases, emails, and guest feedback platforms
Prepare for upcoming VIP and group arrivals, ensuring rooms, amenities, routing, and notes are accurately assigned and clearly communicated to all relevant departments
Prepare and distribute daily VIP memos, sharing pertinent information with Front Desk and operational teams
Conduct Proper Checks to ensure service standards, cleanliness, and brand presentation are consistently upheld across departments
Support Front Desk operations during peak periods as needed
Ensure timely and thoughtful responses to guest communications via Expedia, Booking.com, Revinate, and other platforms
Assist with training, coaching, and development of Front Office team members
Reinforce standard operating procedures and contribute to ongoing process improvements
Ensure timecards and schedules are accurate and properly maintained in UKG
Complete detailed shift notes and ensure clear handover communication
Qualifications
Prior experience in luxury or lifestyle hospitality preferred
Minimum of two to three years of supervisory or management experience
Strong organizational, planning, and problem-solving skills
Excellent written and verbal communication skills
Ability to lead calmly and confidently in a fast-paced environment
Open availability, including weekdays, weekends, and holidays
Salary
$75,000-80,000
Why Join Proper Hospitality
At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.
Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (
Care Proper
), strive for excellence in everything we do (
Achieve Proper
), think creatively and resourcefully (
Imagine Proper
), and take pride in the style and culture that make us who we are (
Present Proper
).
We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.
Our Commitment: Building the Best Place to Work
Our
Best Place to Work
initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.
At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.
$75k-80k yearly 1d ago
Food & Beverage Outlet Manager
Accor North America, Inc. 3.8
Los Angeles, CA jobs
Food & Beverage Outlet Manager. As the Food and Beverage Outlet Manager, you are responsible for managing the daily F&B operations, including the selection, development and performance management of employees. In addition, you oversee the inventory a Outlet Manager, Beverage, Manager, Food, Guest Service, Outlet
$52k-72k yearly est. 2d ago
Restaurant Manager
Buffalo Wild Wings, Inc. 4.3
Dallas, TX jobs
Team Environment: Hire, train and develop their employees Communicate job expectations to their employees Plan, monitor, appraise and review their employees job performance Provide coaching and feedback; disciplines when appropriate. Operational Exc Restaurant Manager, Manager, Restaurant, Performance
$52k-67k yearly est. 2d ago
Restaurant Manager
Buffalo Wild Wings 4.3
Dallas, TX jobs
We are looking for a Restaurant Manager to help manage our Buffalo Wild Wings GO Team!
A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Buffalo Wild Wings GO standards, franchisee standards and in compliance with all applicable laws.
Responsibilities:
Team Environment:
*
* Hire, train and develop their employees
*
* Communicate job expectations to their employees
*
* Plan, monitor, appraise and review their employees' job performance
*
* Provide coaching and feedback; disciplines when appropriate
Operational Excellence:
*
* Create and maintain a guest first culture in the restaurant
*
* Ensure all shifts are appropriately staffed to achieve guest service goals
*
* Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
*
* Ensure Brand standards and systems are executed
*
* Prepare and complete action plans; implement production, productivity, quality and guest service standards
*
* Complete audits and implement plans to drive system improvements
Profitability:
*
* Control costs to help maximize profitability
*
* Execute all in-restaurant marketing promotions in a timely manner
*
* Execute new product roll-outs including team training, marketing and sampling
*
* Set sales goals and track results
Skills and Qualifications:
*
* Fluent in English
*
* Math and financial management
*
* Restaurant, retail, or supervisory experience
*
* At least 18 years of age
*
* High School diploma, or equivalent
Competencies:
Great Focus:
*
* Understands and exceeds guest expectations, needs and requirements
*
* Develops and maintains guest
*
* Displays a sense of urgency with guests
*
* Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
*
* Resolves guest concerns by following Brand recommended guest recovery process
Passion for:
*
* Sets and maintains high standards for self and others, acts as a role model
*
* Consistently meets or exceeds goals
*
* Contributes to the overall team performance; understands how his/her role relates to others
*
* Sets, prioritizes and maintains focus on important goals
*
* Reads and interprets reports to establish goals and deliver results
*
* Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making:
*
* Identifies and resolves issues and problems
*
* Uses information at hand to make decisions and solve problems; includes others when necessary
*
* Identifies root cause of a problem and implements a solution to prevent from occurring
*
* Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence:
*
* Develops and maintains relationships with team
*
* Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
*
* Encourages collaboration
*
* Leads others; negotiates and takes effective action
Building Effective Teams
*
* Identifies and communicates team goals
*
* Monitors progress, measures results and holds others accountable
*
* Creates strong morale and engagement within the team
*
* Accepts responsibilities for personal and team commitments
*
* Recognizes and rewards employee's strengths, accomplishments and development
*
* Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Conflict Management
*
* Seeks to understand conflict through active listening
*
* Recognizes conflicts as an opportunity to learn and improve
*
* Resolves situations using facts involved, ensuring consistency with policies and procedures
*
* Escalates issues as appropriate
Developing Direct Reports and Others
*
* Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
*
* Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
*
* Provides challenging assignments for the purpose of developing others
*
* Uses coaching and feedback opportunities to improve performance
*
* Identifies training needs and supports resources for development opportunities
Business and Financial Acumen
*
* Understands guest and competition; translates and applies own expertise to address business opportunities
*
* Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
*
* Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
*
* Understands, analyzes and communicates the key performance/profit levers and manages to these measures
Company Introduction
Buffalo Wild Wings fuels moments worth sharing -
for our guests and for our team members. Yes, it is literally working at a Sports Bar and all the energy that comes with it. But Buffalo Wild Wings is also a place to start the next phase of your career. Whether you grow in our system here at Buffalo Wild Wings or your game-plan finds you somewhere else, we want you to have an experience here that lasts a lifetime.
We're a brand on the rise, and we need great people as we write the next chapter of our story.
If that's you, pull up a barstool.
$52k-67k yearly est. 2d ago
Restaurant General Manager
Burger Lounge 4.3
Los Angeles, CA jobs
Pay Rate: $27.91- $29.91/hr GeneralManager - Lead the Lounge with Passion & Purpose! At Burger Lounge, we don't just serve up epic, grass-fed burgers-we create experiences. And to do that, we need rockstar leaders who bring energy, heart, and hustle to the table. As our GeneralManager, you'll be the captain of the ship, balancing hands-on restaurant operations with a smart business strategy to keep the vibes high and the burgers sizzling.
What You'll Do
Hands-On Leadership (70%)
Keep quality, safety, and service standards top-tier
Manage prep, portioning, and customer flow to reduce wait times
Be a problem-solving pro-jump in where needed
Lead by example with next-level hospitality and team spirit
Oversee cleanliness and sanitation-because details matter
Business & Strategy (30%)
Own the P&L game-drive sales, manage costs, and grow the business
Build a strong community presence to attract new and returning guests
Hire, train, and develop an all-star team
Maintain compliance with safety, legal, and operational standards
What You Bring to the Table
-5+ years of restaurant management experience
-Cool under pressure-fast-paced environments are your jam
-A leader at heart-you inspire, motivate, and rally the team
-Strong business skills-budgeting, cost controls, and strategy are second nature
-Flexible schedule (including weekends & evenings)
-ServeSafe Certification (or ability to obtain)
Perks & Benefits
- Instant Pay: Get paid the next business day
- Comprehensive Health Coverage (Medical, Dental, Vision, Life & ADD)
- 401(k) for your future
- Free Shift Meals (yes, burgers included!)
- Discounts on wellness, travel & entertainment
- Pre-Tax Parking & Transportation Perks + 50% employer match
Join the Movement
If you're ready to lead a team, grow a brand, and make every shift legendary, we want YOU at Burger Lounge. Apply now and let's build something great together!
$27.9-29.9 hourly 2d ago
Food & Beverage Manager
Stanford Park Hotel 4.2
Menlo Park, CA jobs
We are seeking a Food and Beverage Manager to join our team.
The position works with the Food & Beverage Director and the team to ensure that Menlo Tavern operates smoothly, and that our Banquet & Catering teams are fully supported and all our on- and off site events are reflective of our commitment to service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure excellent direction in the standards and practices of service
Direct and monitor services staff's adherence to technical and hospitality service standards.
Ensure that guests receive excellent service and hospitality.
Effectively perform open - and closing duties and properly secure the operation.
Ensure excellent maintenance and cleanliness of the dining room, service stations and surrounding areas at all times.
Organize and complete the administrative set up and break down of service (including but not limited to; creating floor plans, menus, associate check in, cash outs, bank close outs etc.
Maintain positive working relationships with kitchen leaders and line staff throughout service periods.
Attend to guests, ensure, and provide excellent service and hospitality to all guests.
Adhere to all policies and procedures pertaining to personal appearance, attendance and conduct.
Remain current and compliant with the human resources practices and policies.
Ensure that the payroll process is completed accurately, on time and according to business and accounting procedures.
Keep associates informed of all benefit related activities, meetings and offerings.
Build and foster a culture of enlightened hospitality and a high-performing team, develop and achieve individual performance goals and metrics and develop associates to reach the common goal of growing the business.
In collaboration with the F&B management team, build a high performing team; continuously strengthen the brand and culture by delivering uncommon hospitality and excellence to guests, while building and strengthening core business through regular guest and business development.
Collaborate with the management team, in line with the Executive Chef, to determine goals, timelines and tactics to achieve industry recognition.
Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action up to and including termination.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the Hotel.
Upon employment, all associates are required to fully comply with the Hotel rules and regulations for the safe and efficient operation of the facility.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficient in Excel, Word, Outlook etc.
Excellent understanding of fine dining food, reservations, service and beverage programs and overall food and beverage knowledge.
Ability to multi- task in an ever changing and busy restaurant environment.
Demonstrated problem solving and delegation skills.
Demonstrate a “coach in the moment” willingness and ability.
Proven ability; lead by example, excellent verbal and written communication, attention to detail, always learning, humility and confidence, restaurant financial knowledge, profit & loss, budget, labor cost, POS systems, excellent time management and organizational skills.
Must be knowledgeable and skilled at service standards, guest relations and etiquette.
The ability to effectively deal with associates and customers some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
Able to write Food & Beverage reports, business correspondences, memos and associate performance evaluations.
Excellent organizational skills.
Ability to move through a crowded Restaurant to monitor activity.
Ability to read, listen and communicate effectively in English.
Above average math skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Able to work in a fast paced environment.
The ability to speak Spanish is preferred.
Meets legal age requirements for the position.
EDUCATION and/or EXPERIENCE
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma is preferred. Three plus years of operations/culinary supervisory experience in hospitality and fine dining is preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand. The associate frequently is required to walk, sit; carry, balance use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The associate must frequently lift and/or move up to 50 pounds.
PAY SCALE
The salary for this position is between $70,000 and $75,000 per year. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual wage rates will be based on a number of factors, such as experience, type of hotel experience, and education.
The Stanford Park Hotel is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American's With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.
$70k-75k yearly 5d ago
Assistant General Manager - Restaurant
Burger Lounge 4.3
Temecula, CA jobs
Pay Rate: $18.65 - $20.65/hr With Tips: $23.65 - $25.65/hr AssistantGeneralManager - Step Up & Lead the Lounge! At Burger Lounge, we're all about great food, great vibes, and great people. We don't just need managers-we need leaders with personality who can turn every guest visit into an experience. As AssistantGeneralManager (AGM), you'll support the GeneralManager in keeping operations smooth, energy high, and burgers sizzling. Plus, with Instant Pay + Tips ($4-6 extra per hour), payday is every day!
What You'll Do
Hands-On Leadership
Bring the G.O.A.L. standard to life-Greet, Offer, Anticipate, and Leave a Lasting Impression
Train, coach, and inspire the team to deliver top-tier hospitality
Work the floor-jump in as a food presenter, greeter, or expeditor when needed
Master the menu-from allergens to special requests, you know it all
Ensure safety, sanitation, and quality stay at the highest level
Business & Operations
Assist with cash handling, inventory, and cost control
Keep the restaurant running efficiently & profitably
Communicate with BOH & FOH teams to keep service smooth
Help with hiring, training, and scheduling to build an all-star team
Maintain a fun, clean, and positive work environment
What You Bring to the Table
1+ year restaurant leadership experience
A natural leader-people listen when you speak
Cool under pressure-fast-paced environments don't faze you
Team player-you roll up your sleeves and get the job done
Flexibility to work weekends, evenings, and holidays
Food Handlers Card (or ability to obtain)
Perks & Benefits
Instant Pay: Get paid the next business day
Comprehensive Health Coverage (Medical, Dental, Vision)
401(k) to help you save
Free Shift Meals (because great food should be a perk!)
Discounts on wellness, travel & entertainment
Pre-Tax Parking & Transportation Perks
Join the Movement
If you're ready to grow your career, lead an incredible team, and make every shift legendary, we want YOU at Burger Lounge. Apply now and let's make something great together!
#INDAGM
$18.7-20.7 hourly 2d ago
General Manager of Service Plumbing
Repipe Specialists 3.9
La Habra, CA jobs
About the Role
We are seeking a results-driven GeneralManager (GM) of Plumbing Services to lead frontline service operations across our Orange County and Los Angeles territories. This role has full ownership of technician performance, field sales execution, shop operations, and dispatch coordination.
This is a hands-on leadership role that blends strategic oversight with day-to-day operational execution. The GM will play a critical role in driving profitable growth, developing high-performing field teams, and delivering best-in-class customer service.
What You'll Do
Lead Technician Performance & Development
Implement and continuously improve standardized install procedures, QA/QC protocols, and service playbooks
Establish, track, and coach to key technician KPIs (average ticket, conversion rate, callbacks, etc.)
Own onboarding and 30-day ramp plans for new technicians
Conduct ride-alongs to coach technical execution, customer experience, and sales effectiveness
Drive Field Sales Execution
Partner with Field Service Sales Managers (FSMs) to achieve sales targets and improve close rates
Coach teams on upsells, drain-to-lining conversions, and membership sales
Leverage tools such as SalesPro AI and performance dashboards to drive results
Provide clear feedback, accountability, and performance management for FSMs
Oversee Shop & Inventory Operations
Manage the LA Shop Manager and serve as interim OC shop lead until growth supports dedicated oversight
Ensure job readiness through strong inventory control, VMI programs (via Hajoca), and tool management
Maintain clean, compliant, and professional facilities aligned with brand standards
Optimize Dispatch & Operational Flow
Align technician availability, job types, and routing with dispatch to maximize capacity and revenue
Support dispatch in real-time problem-solving and route optimization
Review and improve weekly dispatch metrics and scheduling accuracy
Partner Cross-Functionally
Act as a subject matter expert for multi-family and commercial field projects, supporting Business Development with job walks and estimates
Collaborate with Repipe, Marketing, and other verticals on strategic initiatives
Participate in weekly leadership and performance review meetings, reporting on KPIs and operational insights
What We're Looking For
5+ years of leadership experience in plumbing, HVAC, construction, or related technical service operations
Proven success leading and developing field teams, including technicians, dispatch, and supervisors
Strong understanding of plumbing service workflows, install standards, and quality control
Demonstrated ability to manage operational KPIs and drive measurable improvement
Experience improving sales performance through coaching, estimating, and customer communication
Skilled in workforce planning, routing, scheduling, and capacity optimization
Data-driven mindset with experience using dashboards and performance analytics
Experience overseeing shop operations, inventory control, and vendor/VMI relationships
Strong problem-solving skills in fast-paced, field-based environments
Excellent communication skills with the ability to motivate and hold teams accountable
Commitment to safety, compliance, and delivering a high-quality customer experience
Ability to travel between branches and job sites, with flexibility to support operations outside standard business hours
Pay Rate: $25.97- $27.97/hr Kitchen Manager - Lead the Back-of-House & Bring the Heat! At Burger Lounge, we believe the best food starts with the best people. We're on a mission to serve up seriously good burgers while creating a fun, fast-paced, and rewarding workplace. As Kitchen Manager, you'll be the MVP of the kitchen, leading your team to success, ensuring top-tier food quality, and keeping everything running smoothly.
What You'll Do
Back-of-House Leadership
Train, coach, and set your team up for success
Create fair, efficient schedules that keep operations running smoothly
Oversee food quality, safety, and sanitation-because great food starts with great standards
Jump in when needed-whether it's grill duty, expediting, or problem-solving
Business & Operations
Track and control labor, food costs, and waste to maximize profitability
Ensure all ingredients are fresh, properly stored, and FIFO is followed
Maintain kitchen efficiency and enforce company policies
Partner with the GeneralManager to drive success and optimize kitchen operations
What You Bring to the Table
5+ years kitchen experience in a fast-paced environment
2+ years leadership experience-you know how to run a team
Cool under pressure-you thrive in a high-energy setting
Strong communication & organizational skills-you keep things on track
ServeSafe Certified (or ability to obtain)
Flexible schedule (including weekends & evenings)
Perks & Benefits
Comprehensive Health Coverage (Medical, Dental, Vision, Life & ADD)
401(k) to help you save for the future
Free Shift Meals (because great food should be a perk!)
Discounts on wellness, travel & entertainment
Pre-Tax Parking & Transportation Perks + 50% employer match
Join the Movement
If you're ready to lead a team, make an impact, and take the kitchen to the next level, we want YOU at Burger Lounge. Apply now and let's make something great together!
#INDKM
$26-28 hourly 2d ago
General Manager
Arby's-Sun Holdings, Inc. 4.2
Houston, TX jobs
As a GeneralManager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reac GeneralManager, Manager, Restaurant
$39k-51k yearly est. 2d ago
General Manager
Burger King-Sun Holdings, Inc. 4.5
Dallas, TX jobs
As the GeneralManager, you will play a crucial role in overseeing all staff, budgets, and operations of our local Burger King. ensuring all daily activities run smoothly and efficiently. The responsibilities include formulating an overall strategy, GeneralManager, Manager, Restaurant
$40k-52k yearly est. 2d ago
General Manager
Arby's-Sun Holdings, Inc. 4.2
Dallas, TX jobs
As a GeneralManager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reac GeneralManager, Manager, Restaurant
$39k-50k yearly est. 2d ago
General Manager
Arby's-Sun Holdings, Inc. 4.2
San Marcos, TX jobs
As a GeneralManager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reac GeneralManager, Manager, Restaurant
$39k-52k yearly est. 2d ago
General Manager
Eureka! Restaurant Group 4.1
Mountain View, CA jobs
We're Hiring: GeneralManager | South Bay, CA
Join a team that makes people feel good - and feel alive.
At Eureka!, we bring people together through Energy, Discovery, and Community. We're a values-driven brand built on great food, craft beer, small-batch whiskey, and leaders who know how to create culture, not just run shifts.
If you're a people-first leader who thrives in high-volume restaurants and wants real growth - this role is for you.
WHY EUREKA!
Competitive Salary + Quarterly Bonus Program
Fast-paced, high-energy environment
65% of leaders promoted from within
Leadership & Management Development Programs
Experience-based contests (Coachella, Stagecoach, Firestone Beer Festival & destination trips)
Full-time benefits: medical, dental & vision
Employee Assistance Program
THE ROLE
As GeneralManager, you'll lead the restaurant through strong culture, operational excellence, and financial performance - while living our EDC values every day.
Energy - Lead with passion, integrity, and initiative
Discovery - Develop talent, drive growth, and execute with accountability
Community - Be a brand ambassador through team engagement, recruiting, and local connection
WHAT YOU'LL DO
Recruit, coach, and develop high-performing teams
Drive daily operations in a high-volume environment
Manage labor, food cost, and profitability
Execute budgets, forecasts, and corrective actions
Ensure compliance, safety, and sanitation standards
Build a culture where people want to stay and grow
WHAT YOU BRING
4+ years of GeneralManager experience in high-volume or casual dining
Proven leadership and people-development skills
Passion for hospitality and team culture
21+ years of age
Food Manager & TIPS Certified
LOCATION
South Bay, CA
READY TO APPLY?
Learn more about our culture and opportunities:
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Eureka! - Energy. Discovery. Community.