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  • Senior Staff Engineer, Edge AI/ML & Embedded Systems

    Renesas Electronics Corporation 4.8company rating

    Systems engineer job in Columbia, MD

    A leading semiconductor company in Columbia, MD is seeking a Senior Staff Engineer to lead AI and MLOps development efforts. The role involves architecting scalable ML solutions and working closely with customer data, focusing on deploying intelligent systems on microcontrollers. The ideal candidate should have extensive experience in AI/ML development, strong software production skills, and should be able to mentor junior engineers. This position offers competitive pay and a flexible hybrid work model. #J-18808-Ljbffr
    $117k-143k yearly est. 3d ago
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  • Mid-Level Systems Engineer

    Leidos 4.7company rating

    Systems engineer job in Bethesda, MD

    Leidos National Security Sector combines technology-enabled services and mission software capabilities in the areas of cyber, logistics, security operations, and decision analytics to support our defense and intel customers' mission to defend against evolving threats around the world. Our team's focus is to ensure our customers have the right tools, technologies, and tactics to keep pace with an ever-evolving security landscape and succeed in their pursuit to protect people and critical assets. The Intelligence Production Solutions Division (IPSD), part of the Decision Advantage Solutions Business Area, is currently seeking a Mid-Level Systems Engineer for the Chinook Program. As part of a highly skilled team, you will play a critical role in delivering geospatial intelligence (GEOINT) capabilities through innovative systems engineering practices, directly supporting the Customer's mission to provide timely, relevant, and accurate intelligence to national decision-makers and warfighters. Position may be performed in the following locations below. Please note Gaithersburg, MD is the program's primary work location. Gaithersburg, MD Alexandria, VA Chantilly, VA Aurora, CO St. Louis, MO Tucson, AZ Clearance Level Required: Top Secret with SCI eligibility and able to obtain a Polygraph. Primary Responsibilities: Support system architecture design, requirements development, integration planning, and configuration management. Provide engineering expertise for mission systems across the full system lifecycle from concept through deployment and sustainment. Collaborate with stakeholders across the Customer's and contractor teams to ensure interoperability, scalability, and mission alignment. Evaluate and recommend tools, techniques, and processes for system development and integration. Develop and maintain technical documentation, including system interface control documents (ICDs), and engineering reports. Participate in technical reviews, readiness assessments, and milestone events. Conduct analysis of system performance and provide recommendations for optimization. Basic Qualifications: US citizenship is required per contract. Bachelor's degree in Systems Engineering, Computer Science, or related field and 4-8 years of prior relevant experience or Master's with 2-6 years of prior relevant experience. Strong understanding of systems engineering principles, including requirements management, integration & test, and configuration control. Familiarity with Model-Based Systems Engineering (MBSE) tools and methodologies (e.g., Cameo, Sysml). Experience working in a DoD or Intelligence Community (IC) environment. Proficiency with Atlassian tools (JIRA, Confluence), Microsoft Office Suite, and collaboration platforms. Excellent written and verbal communication skills. Preferred Qualifications: Systems Engineering Professional (SEP), INCOSE, CISSP, Security+ certification, or similar credentials. Experience supporting the Customer's programs or working with the GEOINT lifecycle. Knowledge of cloud-based architectures (AWS, C2S) and DevSecOps environments. Familiarity with Agile and SAFe methodologies. Experience supporting GEOINT missions. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Original Posting: November 21, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: $87,100.00 - $157,450.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit *************** Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ************************************ Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at *****************************. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr
    $87.1k-157.5k yearly 4d ago
  • Staff Engineer, HIL & AI Pilot Systems

    Shield Ai 4.5company rating

    Systems engineer job in Washington, DC

    A leading aerospace technology firm in Washington seeks a HIL Integration Engineer to drive integration and testing of AI solutions. This role involves designing Hardware-In-The-Loop systems, sensor integration, and creating automated testing tools. Candidates should have 7+ years of hands-on engineering experience, proficiency in Python or C++, and the ability to obtain a SECRET clearance. The position offers competitive compensation ranging from $140,000 to $210,000 annually, along with a full-time employee benefits package including bonuses and equity. #J-18808-Ljbffr
    $140k-210k yearly 5d ago
  • Principal Cloud Solutions Engineer, Integration

    Ll Oefentherapie

    Systems engineer job in Washington, DC

    United States Job Identification 313489 Job Category Pre Sales Posting Date 12/16/2025, 03:30 PM Job Type Regular Employee require a security clearance? No Years 6 to 10+ years Additional Info Visa / work permit sponsorship is not available for this position Applicants are required to read, write, and speak the following languages English Job Description Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment. Responsibilities Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies. Qualifications Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Request a referral from an Oracle employee. #J-18808-Ljbffr
    $113.1k-185.1k yearly 2d ago
  • Senior Systems Security Engineer - Cloud, IR & Compliance Lead

    Nava 4.0company rating

    Systems engineer job in Washington, DC

    A leading technology solutions provider in Washington, DC is seeking a Senior Systems Security Engineer. This role involves hands-on engineering and securing multiple operating systems, managing vulnerabilities, and ensuring compliance with security frameworks. Ideal candidates will have 5-10 years of experience in system engineering and strong communication skills. The position offers competitive pay and extensive benefits including paid medical and dental insurance. #J-18808-Ljbffr
    $74k-97k yearly est. 2d ago
  • Systems Administrator - Top-Secret a must!

    RCG, Inc. 4.3company rating

    Systems engineer job in Washington, DC

    Systems Administrator Clearance Requirement: Active Top-Secret Clearance (U.S. Citizen or Permanent Resident) Salary Range: $90,000 - $108,000 Who We Are At RCG, we're more than just a federal contracting company - we're a team of innovators, problem-solvers, and collaborators. Proudly Certified as a Great Place to Work, we are committed to fostering a culture where people can grow, contribute, and thrive while delivering exceptional IT services to our government clients. The Opportunity We are currently seeking a Systems Administrator (Windows) to join our team in Washington, DC. This full-time role supports an ongoing government contract and requires five days per week on-site. There are no remote work options for this position. Please note: Due to the secure nature of this government agency, all candidates must be U.S. citizens or Permanent Residents and hold an active Top-Secret clearance. The successful candidate will receive a contingent offer based on the outcome of a government background check. This process may take several weeks, and candidates cannot begin employment until it is successfully completed. Role Overview The Systems Administrator (Windows) will be responsible for the installation, configuration, maintenance, and support of Windows servers and virtual environments. This position requires strong knowledge of Windows operating systems, virtualization technologies, and a proactive approach to ensuring system stability, availability, and security. Primary Responsibilities Install, configure, and maintain Windows servers and virtual environments. Assess system stability, security, and scalability of installed Windows systems. Provide technical support for users and back-end systems. Troubleshoot and resolve system and server errors. Review error logs and respond to user-reported issues. Monitor and update the Windows codebase. Manage user access and system permissions. Monitor system performance and perform regular maintenance. Maintain server security, apply patches, and perform backups. Collaborate with IT managers on system and server upgrades. Qualifications Active Top-Secret Clearance required. Bachelor's degree in Computer Science, Information Technology, or related field. 3-5 years of experience in systems administration or a related IT field. CompTIA Security+ certification required. Strong knowledge of Windows Server 2012R2, 2016, 2019 environments. Proven experience as a Windows Administrator. Familiarity with databases, patch management, and LAN/WAN networks. Knowledge of network security systems, intrusion detection, and data backup. Excellent problem-solving, communication, and troubleshooting skills. Ability to work independently and collaboratively in a dynamic environment. Preferred Certifications Microsoft Certified: Windows Server Hybrid Administrator Associate (or equivalent). Additional Information Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. RCG, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities, and we prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation/gender identity, or national origin
    $90k-108k yearly 5d ago
  • IT Systems Manager

    Sanjose Construction USA

    Systems engineer job in Washington, DC

    San Jose Construction Group, Inc has an immediate need for an IT Systems Manager. This role ensures that IT infrastructure, software tools, and digital workflows effectively support construction projects, office operations, and field teams. The position blends hands-on IT management with a forward-looking focus on technology innovation, software optimization, and AI-driven efficiency across the organization. Responsabilities: Oversee the setup, configuration, and maintenance of IT equipment, including laptops, desktops, mobile devices, and jobsite hardware. Audit current software platforms (e.g., project management, estimating, accounting, and scheduling tools) for effectiveness and utilization. Identify and implement new technologies-such as AI-based estimating, project tracking, or documentation tools-to streamline operations. Research and introduce software applications or AI-driven tools that improve productivity, communication, and data accuracy across teams. Manage IT budgets, procurement, and vendor relationships for hardware, software, and service contracts. Skills & Experience: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 5+ years of experience in IT systems administration or management, ideally within the construction or engineering industry. Experience with construction-related platforms (e.g., Procore, Bluebeam, Autodesk, PlanGrid, Sage, CMiC, or similar). Familiarity with AI, automation, and digital transformation initiatives. Excellent problem-solving, project management, and communication skills.
    $107k-149k yearly est. 1d ago
  • Sr. System Engineer - F2F Interview

    Elegant Enterprise-Wide Solutions, Inc.

    Systems engineer job in Annapolis, MD

    Job Title: Sr. System Engineer Duties: Must be capable of analyzing information requirements. Evaluates system problems of workflow, organization, and planning. Develops appropriate corrective action. Education: A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field. General Experience: Must have three (3) years of experience in systems engineering. Specialized Experience: At least one (1) year of experience in demonstrated use of interactive, interpretative systems with on-line, real-time acquisition capabilities. Personnel Preferred Qualifications: Engineer, Systems (Senior) - Job Automation Fifteen (15) years of experience in job automation, including the following tools: HelpSystems, JAMS, Globalscape EFT, SQL Agent Jobs, and PowerShell. "No phone calls please."
    $89k-118k yearly est. 2d ago
  • Systems Administrator (Windows/Active Directory/Azure)

    ITC Federal, Inc. 4.7company rating

    Systems engineer job in Falls Church, VA

    ID 2026-1470 Remote Yes JOB TITLE: Systems Administrator (Windows/Active Directory/Azure) GOVERNMENT AGENCY: DOJ EOIR EMPLOYMENT TYPE: Full-time LOCATION: Falls Church, VA; Hybrid (3 days onsite/2 days telework); Note: The initial onboarding period (30-60 days) may require additional onsite presence per DOJ EOIR policy. CLEARANCE REQUIREMENT: Ability to obtain a DOJ Public Trust clearance (required prior to start; processing typically takes 4-6 weeks) BENEFITS: Health, Dental and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks' Paid Time Off ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. ITC Federal is seeking an experienced Systems Administrator to support the Department of Justice's Executive Office for Immigration Review (EOIR). This role is ideal for a hands-on infrastructure professional with strong experience administering Windows Server environments, Active Directory, and Azure, while providing Tier II operational support in a mission-critical federal environment. The selected candidate will play a key role in maintaining, securing, and modernizing enterprise systems that directly support DOJ operations. Responsibilities RESPONSIBILITIES: Provide Tier II systems and desktop support in an enterprise Windows environment Administer and support Windows Server 2022 and legacy server upgrade paths Manage and maintain Active Directory, including users, groups, GPOs, and access controls Support Windows 10/11 operating systems across desktops and laptops Perform system imaging, hardware provisioning, and lifecycle management Support and troubleshoot Azure and hybrid cloud environments Administer and support Microsoft Office 365 / M365 applications Troubleshoot VPN connectivity and secure remote access solutions Support and troubleshoot Zscaler and endpoint security tools Conduct software installations, testing, and patching Assist with vulnerability management and remediation efforts Document procedures and collaborate with engineering and security teams Qualifications REQUIRED: Ability to obtain a DOJ Public Trust clearance 7+ years of relevant IT systems administration experience Strong experience with Windows Server (2019/2022) Hands-on experience administering Active Directory Experience supporting Windows 10/11 environments Tier II support experience in an enterprise setting Azure administration Preferred Qualifications: Experience supporting federal or highly regulated environments WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $69k-86k yearly est. 2d ago
  • Frontier AI Deployment Engineer for Government

    Openai 4.2company rating

    Systems engineer job in Washington, DC

    A tech-focused organization is looking for a Forward Deployed Engineer to lead complex AI deployments with government clients. You will be responsible for managing technical delivery, embedding within client teams, and utilizing advanced AI technologies to solve critical challenges. Ideal candidates will have 5+ years of experience in engineering, a TS/SCI clearance, and a strong ability to communicate effectively while navigating fast-paced environments. This position allows for hybrid work with significant travel requirements. #J-18808-Ljbffr
    $77k-108k yearly est. 5d ago
  • Senior OpenShift & Container Infrastructure Consultant

    Red Hat, Inc. 4.6company rating

    Systems engineer job in Washington, DC

    A leading technology firm is looking for a Senior Container Infrastructure Consultant to design implementations of OpenShift infrastructure projects. This remote role requires strong expertise in Kubernetes, cloud platforms, and container technologies. Ideal candidates will have a strong background in Linux, networking, and automation, along with excellent communication skills to collaborate with clients across various industries. #J-18808-Ljbffr
    $85k-102k yearly est. 2d ago
  • Senior Control Systems Engineer

    Saalex Corp 4.0company rating

    Systems engineer job in Bethesda, MD

    Saalex is seeking a Senior Control Systems Engineer in Bethesda, MD to support NSWC Carderock's requirements for engineering, IT, and technical support for data analysis, software development and modifications, control system development, IT and Information assurance (IA). The work performed will be in support of various projects related to surface ships, submarines, boats and combatant craft, air vehicles, other vehicles going through air and/or water, associated trainers and simulators from any of the above, and IT infrastructure. Senior Control Systems Engineers research, develop, design, manufacture, and test tools, engines, machines, and other mechanical devices. They work on power-producing machines such as electric generators, internal combustion engines, and steam and gas turbines. They also develop power-using machines such as refrigeration and air-conditioning equipment, machine tools, material handling systems, elevators and escalators, industrial production equipment, and robots used in manufacturing. Senior Control Systems Engineers also design tools that other engineers need for their work. Mechanical engineers rely on computers to assist them in efficiently performing computations, and by permitting the modeling and simulation of new designs as well as facilitating changes to existing designs. Computer-Aided Design (CAD) and Computer-Aided Manufacturing (CAM) are used for design data processing and for turning the design into a product. Position and Location Position Type: Full-Time Salary: $112k - $169k annually (depending on experience) Work Location: Onsite. Candidates are required to work onsite full-time in Bethesda, MD. Qualifications Required: Master's Degree from an accredited institution in Mechanical Engineering or Electrical Engineering. Desired: Twenty (20) years of control theory experience. The twenty (20) years of experience shall include experience in fields related to control theory and vehicle control including man-machine systems design and theory, estimation and identification, operator aiding systems, digital systems, and implementation of these systems. A minimum of five (5) of the twenty (20) years of experience shall include applications of control theory and simulation in the marine environment, specifically with reference to vehicle (as opposed to subsystem) control of submarines, conventional surface ships and advanced craft. Security Clearance: Active Secret clearance required. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Education/Experience: Master's Degree from an accredited institution in Mechanical Engineering or Electrical Engineering. Benefits and Culture Competitive Compensation: We offer a highly competitive salary package to attract and retain top talent in the industry. Our compensation structure is designed to reward exceptional performance and provide financial stability. Comprehensive Health Coverage: We provide a comprehensive health insurance plan that covers medical, dental, and vision expenses. Our goal is to ensure that our employees have access to quality healthcare and can take care of their well-being. Retirement Savings: We offer a robust retirement savings program, including a 401(k) plan, to help our employees plan for their future. We provide matching contributions to help accelerate their savings and build a solid financial foundation. Work-Life Balance: We believe in the importance of work-life balance and understand that our employees have personal commitments and responsibilities. We offer generous paid time off to support our employees in maintaining a healthy work-life integration. Professional Development: We are committed to the growth and development of our employees. We provide various opportunities for professional development, including training programs, and tuition reimbursement, to help them expand their skills and advance in their careers. Recognition and Rewards: We value the contributions of our employees and believe in recognizing their achievements. We have a robust recognition program in place, including employee appreciation events, and employee recognition awards, to acknowledge and reward exceptional work. Positive and Inclusive Work Environment: We foster a positive and inclusive work environment where diversity is valued, and employees feel respected and empowered. We promote collaboration, open communication, and teamwork to create a supportive atmosphere that enables everyone to thrive. About Saalex Saalex Solutions, a division of Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. We employ a workforce of over 600 at military and NASA installations nationwide and have offices in Camarillo CA, Rockledge FL, Newport RI, Ridgecrest CA, Corona CA and Keyport WA. Equal Opportunity Employer/Veterans/Disabled Pay Transparency Nondiscriminatory Provision #J-18808-Ljbffr
    $112k-169k yearly 2d ago
  • PKI Engineering Lead - Digital Certificate Platform

    Ernst & Young Oman 4.7company rating

    Systems engineer job in Washington, DC

    A global consulting firm located in Washington is seeking a PKI Engineering Lead to oversee the engineering and deployment of digital certificate solutions. The ideal candidate will drive complex design and manage a team, ensuring services meet business and security requirements. Candidates should have over 12 years of IT experience, including 6+ years in PKI engineering. This role offers competitive compensation and flexible work arrangements in a diverse culture. #J-18808-Ljbffr
    $110k-162k yearly est. 3d ago
  • AI/ML Solutions Engineer

    Indev

    Systems engineer job in Washington, DC

    Clearance: U.S. Citizen; Active DHS clearance or Top Secret DoD Clearance. InDev is seeking an AI/ML Developer to serve as an AI/ML solutions engineer for the design, development, and deployment of AI/ML-enabled tools integrated across ServiceNow, and cloud platforms. This role is ideal for an engineer who is passionate about creating innovative AI-driven solutions that improve business operations. The AI Solutions Engineer will focus on hands-on coding, AI integration, and workflow automation, enabling our client to streamline internal processes, boost productivity & quality, while collaborating closely with product owners, platform teams, and stakeholders in an Agile delivery model. Candidates should have prior DHS experience and possess an active DHS clearance. Key Responsibilities: The requirements listed below are representative of the knowledge, skill, and/or ability required. Builds, and delivers complex AI agents and automation workflows tailored for ServiceNow ITSM-related processes. Develops generative AI models (e.g., fine-tuned large language models, diffusion models) and integration with emerging AI APIs (OpenAI GPT4, Google Gemini). Deploys models within production environments across cloud-native platforms. Integrates AI-driven solutions with ServiceNow. Integrates AI tools into existing business systems and processes. Collaborates with process owners to understand task logic and data flows. Ensures security, data privacy, and human-in-the-loop review were needed. Maintains and documents AI systems for stability and reproducibility. Promotes and follows clean coding, DevOps best practices, and responsible AI. Works within an Agile, sprint-based delivery environment to translate business and mission requirements into technical solutions. Required Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field from a U.S.-accredited institution. 3+ years of experience with AI/ML. Strong understanding of core AI and machine learning concepts, including model training, evaluation, deployment, and monitoring. Familiarity with machine learning frameworks and modern AI tooling. Experience working with cloud platforms such as Google Cloud Platform (GCP), Microsoft Azure, or AWS. Knowledge of relational and non-relational databases (SQL and NoSQL) and data processing technologies. Familiarity with Large Language Models (LLMs) and Voice AI technologies (e.g., Google DialogFlow) Proven experience integrating, maintaining, and troubleshooting third-party systems and APIs. Strong proficiency in Python, Java, C++, Go, or C# and JavaScript. Experience designing and supporting RESTful APIs with an emphasis on resilient, fault-tolerant system design. Ability to produce clear, comprehensive, and user-friendly technical documentation. Written and verbal communication skills, with the ability to explain complex technical concepts to non-technical audiences. Demonstrated ability to follow written instructions and effectively use computers, software applications, and technical tools. Analytical and problem-solving skills, with a structured, fact-based approach to addressing business and technical challenges. Experience working in ServiceNow to utilize webhooks and APIs for application integration. Preferred Qualifications: Experience with Google Gemini models or APIs. Experience deploying and operating AI/ML models in regulated or federal environments. Experience supporting or integrating with enterprise ITSM platforms such as ServiceNow. About Us: At InDev, we're not just a company; we're a trailblazing force transforming the way IT applications shape the future. As a dynamic player in the federal government sector, we're on a mission to empower agencies with cutting-edge IT solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us. Let's innovate. ************* Why InDev: Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged. Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale. Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference. Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth. Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set. Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape. If you're ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let's shape the future together.
    $90k-129k yearly est. 1d ago
  • Senior Substation Physical Engineer

    Unavailable

    Systems engineer job in Washington, DC

    Kimley-Horn's DC office is seeking a Substation Physical Engineer with 10+ years of experience to join their Power Delivery team! This is not a remote position. Responsibilities Perform conceptual and detailed HV and MV Substation Physical/Electrical design for utilities/substations (including basic layout, electrical arrangement, one line, three-line drawings, plan-section, grounding, AC and DC system drawings) Perform engineering studies and calculations Perform Quality Control reviews on substation physical design projects Assume the role of technical lead on projects with limited guidance Create and review bill of materials for substation physical projects Develop and review proposals, and scopes of work for smaller substation physical projects Plan and lead client meetings (or meeting sections) relating to physical design, as required Provide support for continued professional development of less experienced engineers in team, including technical guidance, and recommending training needs to the group Possess excellent communication skills and the ability to interact with the internal teams and clients to meet project objectives Develop leadership skills in preparation for future roles on the team Qualifications 10+ years of relevant engineering experience in Substation Physical Design Professional Engineering (P.E.) License (or ability to obtain within 12 months) Enjoys working in a fast-paced environment on multiple projects Proficiency in using industry-standard design software such as AutoCAD Experience with grounding studies/lightning protection and lighting studies Experience with bus calculation Experience with CDEGS Base Salary Range: $135,000- $150,000 Eligible for performance-based bonus compensation #J-18808-Ljbffr
    $135k-150k yearly 2d ago
  • Systems Engineer

    Berkshire Search Partners 4.4company rating

    Systems engineer job in Springfield, VA

    Berkshire Search Partners is seeking a Systems Engineer to support our client and its advanced mobile 5G LTE communications product line. This position blends field engineering, systems integration, and customer-facing technical leadership, primarily supporting Military, Government, and Public Safety clients. You'll lead product demonstrations, system integration, testing, and technical presentations, while collaborating with engineering, manufacturing, and business development teams to expand Cornet's telecom solutions footprint. Key Responsibilities Lead product demonstrations and pre-sales technical support. Configure and provision 5G LTE devices and systems. Conduct integration, testing, and troubleshooting. Deliver customer training and prepare technical briefings. Provide field support (CONUS & OCONUS). Contribute to product roadmap development and serve as an internal SME. Qualifications Required Bachelor's in Electronics, Computer Science, Engineering, or Cybersecurity. 4 7 years of experience in Systems Engineering for C5ISR or telecom systems.
    $104k-142k yearly est. 22d ago
  • Forward Deployed AI Engineer - Clearance Required

    LMI Consulting, LLC 3.9company rating

    Systems engineer job in Washington, DC

    Job ID 2025-13365 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time At LMI, we're building mission-ready AI that delivers impact where it matters most. Our Forward Deployed AI Engineers embed with government partners to tackle high-priority, fast-moving challenges-designing and deploying AI solutions that accelerate decisions, uncover anomalies, and unlock the power of our LIGER generative AI (GenAI) platform. Like a startup CTO in the field, you'll wear many hats: part software engineer, part AI architect, part problem solver. You'll operate with autonomy, adapt to shifting requirements, and bring technical clarity to ambiguous problems-all while collaborating with mission stakeholders, software engineers, and the Chief Product Officer team. If you thrive at the intersection of customer impact, technical excellence, and operational speed, this role offers the chance to deliver AI that matters. This role requires an ActiveSecret security clearance and availability to collocate with our defense and national security customers in the Pentagon. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Own technical delivery: Drive AI solution design and implementation across multiple government deployments, from first prototype to stable mission use. Embed with customers: Serve as a technical thought partner to mission stakeholders, guiding adoption, maximizing impact, and ensuring successful deployments. Build GenAI-enabled systems: Prototype and implement pipelines using Python, TypeScript, or comparable stacks aligned to customer mission needs. Guide value realization: Help customers understand trade-offs, sequence delivery, and adapt applications to achieve operational outcomes. Deliver clarity under ambiguity: Scope projects, remove blockers, and make informed trade-offs between speed, scope, and quality. Contribute directly in code: Write and review software across backend and full-stack environments when clarity or momentum depends on it. Codify patterns: Capture reusable workflows, best practices, and lessons learned into playbooks, tools, and building blocks that scale beyond a single project. Shape the roadmap: Share field signal with LMI's product and research teams to guide the evolution of LIGER and related AI capabilities. Qualifications Minimum Qualifications Bachelor's degree in Computer Science, Data Science, or a related technical field (or equivalent practical experience). 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments. Hands-on experience building and deploying applications that integrate AI/LLMs, APIs, and data pipelines. Strong programming skills in Python and proficiency in a modern full-stack environment (e.g., JavaScript/TypeScript, MEAN, Node.js). Familiarity with cloud deployment (AWS, Azure, or GCP), containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, etc.). Ability to translate customer needs into actionable technical approaches and deliver solutions in fast-moving or ambiguous contexts. Excellent problem-solving, judgment, and communication skills, with ability to engage technical and non-technical stakeholders alike. Must have an active Secret security clearance. Desired Qualifications Master's degree in Computer Science, Data Science, or related technical field. Experience deploying systems powered by generative AI (LLMs, RAG architectures, Model Context Protocol) in sensitive or mission-critical settings. Proven track record of scoping and delivering complex systems under tight timelines. Familiarity with DevSecOps practices, CI/CD, and secure software development for government environments. Demonstrated ability to simplify complexity, anticipate risks, and provide clarity in high-stakes environments. Target salary range: $130,986 - $233,154 The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. #LI-SH1 LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $131k-233.2k yearly 5d ago
  • Systems Engineer

    Navy Federal Credit Union 4.7company rating

    Systems engineer job in Vienna, VA

    To research, analyze, design, develop, implement, support, and maintain of systems integration software solutions. Evaluate, tune, and monitor current and planned systems integration software solutions. To integrate, and maintain complex systems integrations, ensuring seamless interaction between hardware, software, and networks to support organizational IT needs. Proactively address gaps with existing support processes, documentation, and prioritize accordingly. Guide configuration, debugging, and support for infrastructure and ensure all code quality and change control standards are met. Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and techniques. Responsibilities Develops/updates Services and APIs using Java technology for use in current and future projects Serves as subject matter expert for enterprise integration services (SOA and API) Collaborates with development teams, business units, and other ETS areas to identify, define, develop/modify and implement enterprise reusable Services and APIs Works and contributes on the product backlog development by working closely with Business Analyst/Technical Analyst, and API team members Works in an agile, fast paced, entrepreneurial environment with short release cycles and actively collaborate with multiple stakeholders Oversees peer code reviews and provide active guidance and direction on development Works with team to develop and maintain policies, procedures, standards, documentation and governance process for SOA and API Design integration solutions around cloud native applications which can work across public, private and hybrid clouds Develop integrations with modern API Management frameworks that can be deployed in both B2B and B2C scenarios Continually monitor the financial services technology landscape to track the latest innovations across the industry and communicate relevant information to leadership Develop and apply architectural governance based on business and information technology strategies Specific Duties: Serve as a subject matter expert on API integrations for enterprise initiatives and projects Hands-on development of APIs, microservices, and platform proxies as deliverables for enterprise initiatives and projects Participate in on-call rotation for emergency technical support and planned maintenance activities Assist with root cause investigations and provide recommendations Participate in deployment rotation to oversee implementation and coordinate with supporting partnering teams Qualifications Extensive experience that demonstrates expert knowledge of Java, JEE, Web Services and APIs Extensive experience with SOAP Services and RESTful APIs utilizing a lightweight data-interchange format such as JSON Expert knowledge and hands on experience with Mulesoft Anypoint Platform, Spring Boot Micro Services, Istio/Service Mesh, Spring Framework and Open API Specification/RAML Expert knowledge and hands on experience with Azure/AWS/GCP cloud platform architecture, Pivotal/Tanzu platform/Tanzu Kubernetes Grid or equivalent k8s managed runtime. Expert in implementing API security using OAuth, SAML, JWT and OpenID Connect etc. Advanced knowledge of Agile frameworks (e.g., SAFE) Expert problem solving, collaboration, critical thinking, team building, and presentation skills Expert skill in effectively communicating technical and non-technical issues and information clearly and concisely to all levels of management and staff Experience in translating complex business requirements into functional architecture solutions Experience in working with all levels of staff, management, stakeholders and vendors Expert verbal, interpersonal and written communication skills Advanced skill troubleshooting and resolving technical problems Demonstrated skill in identifying industry trends and define their potential use in Navy Federal applications Desired Qualifications: Integration experience with enterprise platforms Salesforce, Oracle HCM/PeopleSoft and CRM/Dynamics Certifications in Azure development/architecture, Mulesoft Anypoint, Java, Pivotal Cloud Foundry, Spring frameworks or similar. Experience with using Azure DevOps Advanced knowledge of banking/financial industry standards and practices Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives Bachelor's Degree in Information Technology, Computer Science or the equivalent combination of training, education, and experience Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $93k-117k yearly est. 6d ago
  • Senior Plumbing Engineer

    Arup 4.6company rating

    Systems engineer job in Washington, DC

    ReqID: NEW000203 **Joining Arup** At Arup, you belong to an extraordinary collective - one that encourages individuality to thrive. Our strength comes from how we respect, share, and connect our diverse experiences, perspectives, and ideas. You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members, and to the clients and communities we serve. We are currently seeking a Senior Plumbing Engineer to join us in one of our east offices, in New York, New Jersey, Boston, or DC to work on design plumbing and fire protection systems including domestic cold-water systems, domestic hot water systems, specialty water systems, sanitary drainage and vent systems, storm drainage systems, natural gas distribution systems, medical gas and/or laboratory gas systems, grease waste systems, acid waste and vent systems, other special plumbing systems, and fire suppression systems. This role supports a broad range of building types, with opportunities to contribute to technically complex and mission-critical facilities. **The Opportunity** - Design plumbing and fire protection systems for buildings and structures across a variety of market sectors. - Prepare drawings detailing system designs, including plumbing schedules, floor plans, enlarged plans, details, and riser diagrams. - Prepare sketches and narratives for SD packages; develop Revit drawings for DD deliverables and construction documents. - Perform system design calculations, code analysis, and maintain accurate design records. - Select and specify equipment for use in building systems. - Prepare written reports describing proposed systems and design alternatives. - Develop project-specific specifications tailored to client and project needs. - Coordinate work with engineers and designers across multiple disciplines. - Attend meetings and communicate with clients to establish requirements and resolve design issues. - Incorporate sustainable and resilient design strategies based on client and project needs. - Support construction administration activities, including site visits, review of submittals and RFIs, troubleshooting construction issues, and preparation of site observation reports. - Mentor junior plumbing engineers and designers. - Coordinate with city officials and Fire Marshal offices as required for project delivery. **Is This Role Right for You?** - Bachelor's degree in mechanical, architectural, civil, or environmental engineering. - Minimum 8 years of experience in the design and specification of plumbing and fire protection systems. - Familiarity with relevant codes and standards, including UPC, IPC, IBC, ASPE standards, LEED Water Efficiency, TDSHS, FGI, and NFPA. - Experience designing a variety of building types, which may include offices, hotels, hospitals, laboratories, high-rise buildings, and other technically complex facilities. - Proficiency in Revit for developing design drawings and 3D models of plumbing and piping systems preferred. - Ability to deliver high-quality work within established schedules and budgets. - Strong communication skills and ability to work effectively in a collaborative, team-based environment. - Excellent planning, organization, and time-management skills in a fast-paced setting. - Highly motivated, proactive, and willing to take on new challenges. - Working knowledge of Bluebeam, Excel, Word, and Navisworks. **Other / Preferred Qualifications** - Experience supporting mission-critical or data center facilities, including familiarity with reliability, redundancy, resilience, and operational continuity considerations, is preferred. - Professional Engineering (PE) license preferred, or ASPE CPD (Certified in Plumbing Design) in the U.S. - Strong foundation in plumbing engineering fundamentals. - Certifications in Medical Gas Design. - LEED AP or WELL accreditation. Please note that all applicants must apply directly via the job portal. If this role is not quite what you are looking for, but you are interested in other opportunities for a future with purpose, please sign up to our Talent Community is where you will be kept up to date with roles suitable for you to shape a better world. **What we offer you** At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. **Benefits at Work -** At Arup, we have a comprehensive and valuable benefits program that works for our employees and their families while keeping costs low. These benefits provide health and welfare security for you as well as paid time off for rest and renewal. As a member of Arup, everyone shares in our success through a global profit share scheme (payments are dependent on the firm's financial performance). Our Global Profit Share Plan (paid bi-annually) provides an opportunity for you to share in the success of the Firm. As a valued employee of Arup, you can also choose to participate in our 401(k) plan with up to 10% company match to help you save for your future. **Flexible Working** - We believe that flexible arrangements create a more inclusive way of working that supports our diversity and the wellbeing of our people. Options for alternative schedules and the ability to work outside of the office for a portion of your workweek are available. **NY/NJ Hiring Range -** The good faith base salary hiring range for this job if performed in NY/NJ is $122,500 - $148,450 per year. This range is commensurate with experience, educational background, and skill level. Benefits are not included in the base salary. Please note hiring ranges for candidates performing work outside of NY/NJ will differ. **Different People, Shared Values** Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at *************************************** **Our Application Process** We will be reviewing our candidates for this position on a rolling basis. Once you have applied you will be evaluated and potentially moved on to the next round, at which point a member of the talent resourcing team will reach out to you directly. Arup is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of a protected veteran, or disability. Stay safe online. Recruitment fraud is on the rise, and Arup's name, logo, and branding have been used in fraudulent job advertisements. Arup will never ask for bank information as part of our recruitment process. **\#LI-AR2** **DC 2025** EOE-Protected Veterans/Disability
    $122.5k-148.5k yearly 2d ago
  • Lead Technology Support Engineer

    Capital Bank Md 4.3company rating

    Systems engineer job in Rockville, MD

    About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery. Position Responsibilities Team Management: Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching. Set performance goals and conduct regular performance evaluations. Foster a positive work environment that encourages collaboration and continuous improvement. Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage. Service Desk Operations: Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues. Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement. Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary. Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution. Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives. Customer Service: Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service. Ensure timely and effective communication with end users regarding the status and progress of their IT requests. Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions. Identify trends in user feedback and implement proactive measures to improve customer satisfaction. Continuous Improvement: Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement. Stay up-to-date with industry best practices and emerging trends in IT service management. Implement service desk enhancements and initiatives to optimize efficiency and service quality. Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades. Reporting and Analysis: Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction. Analyze data and metrics to identify patterns, trends, and areas requiring attention. Use insights from data analysis to drive process improvements and operational efficiency. Coordination of new employee onboarding including account creation and laptop imaging. Assist with management and administer systems to track business assets. Manage the hardware lifecycle to meet business requirements within budget. Assist with and support the use of technology for conferences both physical and virtual. Administer the service management systems. Required to be on-call as needed for emergency situations. Other responsibilities and duties, as assigned. Minimum Education & Experience Required A minimum of 5 years' experience in related field. A minimum of 3 years' managerial experience. Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience. Experience in infrastructure development or support including developing and managing to budgets. Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations. Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery. Experience implementing or using service desk management software tools to manage and provide accountability to the organization. Experience with ITIL management best practices. Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site) Technical Knowledge and Skills Ability to guide others in resolving complex issues of significance to the organization. Exceptional organizational, project planning, and time management skills. Ability to inform, educate and influence supervisors and employees to support technology goals and objectives. Proven track record of developing and/or implementing standard service desk practices and procedures. Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups. Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality. Strong analytical skills. Comfort with multi-tasking. Familiar with customer support and technology. Other Ability to travel to various bank locations as needed. Compensation Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Working Arrangements This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an affirmative action and equal opportunity employer. Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $95k-125k yearly 3d ago

Learn more about systems engineer jobs

How much does a systems engineer earn in Annapolis, MD?

The average systems engineer in Annapolis, MD earns between $66,000 and $114,000 annually. This compares to the national average systems engineer range of $62,000 to $109,000.

Average systems engineer salary in Annapolis, MD

$87,000

What are the biggest employers of Systems Engineers in Annapolis, MD?

The biggest employers of Systems Engineers in Annapolis, MD are:
  1. CACI International
  2. Wyetech
  3. Leidos
  4. Lockheed Martin
  5. Intelliforce-It Solutions Group
  6. Nightwing Intelligence Solutions
  7. Quevera LLC
  8. Synergy ECP
  9. General Dynamics
  10. Captivation Software
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