Systems Analyst jobs at State of Georgia: Teachers Retirement System of Georgia - 33 jobs

Salary Range $61,009 - $98,224 Purpose of Classification: The purpose of this classification is to apply structured analysis, data modeling, and information engineering to design or develop information systems solutions for one or more moderately complex systems, as assigned. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Develops systems specifications; meets with County employees and managers, subject matter experts, system users, technical staff, and hardware and software vendors; gathers information, goals and objectives; determines system requirements; analyzes applications using relevant tools and techniques for system development; and prepares technical documentation, user manuals, and online help. Evaluates impact of solution alternatives; researches commercial software; identifies products meeting departmental requirements; and analyzes and documents products' ability to meet user, functional, and technical requirements; performs cost/benefit analysis; analyzes constraints; and assesses risk to support decision-making. Assists in development and maintenance of project plans; assists in coordinating project reporting; and develops and maintains implementation and conversion plans. Develops and implements training and test plans; develops test scenarios; prepares user acceptance test documentation; and collaborates with system users and other technical staff to conduct user acceptance testing, unit testing, integration testing, production simulation, load testing, and network testing. Monitors system compliance with established policies, procedures, guidelines, plans and standards. Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession; reviews professional publications, technical manuals, and websites to increase knowledge of network operations; and attends conferences, workshops, and training sessions as appropriate. Minimum Qualifications: Bachelor's Degree in Computer Science, Information Systems, Information Technology, or related field required; three years of progressively responsible experience in systems analysis in a large-scale information technology environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license. Please complete the supplemental questions which are required for consideration.

Professional/Technical/Systems Analyst Job Code: Systems Analyst - 020108 Standard Hours: 40 Department: Instructional Solutions - 282664 Empl Class: NA Minimum Salary: $55,413.00/Annually Maximum Salary: $82,496.00/Annually JOB QUALIFICATIONS Licenses/Certifications None required. Education Associate's degree in related field required. Bachelor's degree in related field preferred. Skills Ability to understand the technical needs of teaching and learning and the business support functions; ability to analyze, design, develop, and implement mission critical software solutions; ability to translate logic to solve application and operating system problems; ability to communicate effectively with business and technical staff and to work well with others; and ability to manage assigned projects. Work Experience Two years experience in an application software environment analyzing, designing, developing, and supporting application software required. Experience with Software Development Life Cycle preferred. Server Administration, desktop support, and/or Student Information System experience preferred. PRIMARY RESPONSIBILITY Responsible for analyzing business needs by designing, developing, testing, and implementing application software systems and operating platform solutions as well as providing application training to system users. ESSENTIAL JOB DUTIES 1. Design and work with the software vendor or internal developers to create new software modules to meet the changing needs of the district. a. Meet with users to understand business processes and document requirements. b. Work with vendors or internal developers to ensure they understand the requirements. c. Monitor development, test the resulting software, and manage the implementation process. 2. Manage data and develop school and business reports. a. Utilize database management software such as the Structured Query Language (SQL) Server to manage the district datastore. b. Utilize reporting tools such as Cognos, SQL Server Reporting Services, or SQL scripts to create school and management reports. 3. Design and maintain the nightly process to upload and consolidate data from every school and combine it into a single datastore. a. Research and resolve data upload failures when school data loads to the central office fail. b. Design and implement processes to minimize failures. 4. Serve as the primary contact with the software vendor to resolve product issues. 5. Coordinate the installation and testing process for vendor updates and upgrades. a. Receive vendor updates and version upgrades. b. Install in a test environment and test the software. c. Guide the process to move the update to production and train users as necessary. 6. Provide level 3 technical support to research and resolve complex software issues. 7. Maintain technical expertise in all tiers of the application software systems, relational databases, data management systems, and reporting tools. 8. Ensure world-class customer service is provided by the Instructional Solutions Department. 9. Direct the continuous improvement efforts for all departmental processes. 10. Perform other duties as assigned. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to sit for extended periods of time. The employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to finger, handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. There may be possible prolonged exposure to cold and noise in a server machine room. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a full-time position and receives all benefits afforded to regular employees. This position requires working 40 hours per week. Summary: The purpose of this classification is to manage projects and perform technical work involving the analysis of data, design of software applications, implementation of new/upgraded systems, maintenance of programs/systems, and provision of technical support for county departments. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Coordinates and conducts various projects involving software development, modification, or implementation; reviews work orders and identifies priorities; establishes projected timeframes for completion of projects and conducts projects accordingly; schedules regular maintenance work; assists in planning/scheduling major projects. Conducts analyses to identify computerization needs of county users; conducts surveys and compiles data; analyses data and systems; interacts with users to define details of work flow, input data, output requirements, and internal controls and to determine computer system requirements; reviews department reports/forms and evaluates work flow methods/procedures to assess strengths/weaknesses of existing systems; recommends solutions to computerization needs, such as software development or purchase of software/hardware. Writes new computer programs or modifies existing programs; codes programs in computer languages; tests reliability of programs and makes necessary corrections; maintains program codes; installs programs on computers; coordinates conversion of data between programs/systems. Maintains/enhances existing or completed software applications to meet the changing requirements of users. Designs, develops, and implements databases; manipulates data to obtain required reports or documentation; administers databases. Designs, develops, and implements computer systems; administers servers. Serves as the county's Webmaster; designs/constructs websites and implements changes/revisions to websites; writes/modifies code for web systems and content; designs, develops, and implements web content; manages all web content and ensures web content remains current; responds to requests for information from the public. Designs, develops, and implements the county's email system and Internet systems; manages, monitors, and troubleshoots Internet and e-mail systems and functions. Manages specific data for various departments as needed; manages telecommunication/switchboard system functions, including installations and maintenance; creates reports and/or files for department users as appropriate. Prepares, develops, and delivers slide shows and presentations as needed. Maintains a working knowledge of a variety of computer programming languages, operating systems, and software programs associated with work activities, which may include word processing, spreadsheet, database, report generation, desktop publishing, presentation, graphics, multimedia, web development/design, networking, communications, diagnostic, utilities, Internet, or email; maintains working knowledge of various computer programs utilized by county departments. Qualifications MINIMUM QUALIFICATIONS Bachelor's degree in Computer Science, Information Systems, Computer Programming, or closely related field; supplemented by three (3) years previous experience and/or training that includes computer programming, software configuration, data analysis, database design/administration, networking systems, computer operations/maintenance, and project coordination; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Georgia driver's license. BENEFITS: Bi-weekly payroll 12 hours of PTO per month 12 paid Holidays Employee Assistance Program No-Cost Employee Health Clinic Health Care Plan, Life Insurance, and Long-term Disability Deferred Compensation, Voluntary Benefits Retirement - Defined Contribution Plan

This position is primarily responsible for the maintenance, support, and longevity of the Cobb County Department of Transportation's operation management system along with its related integrations. Moreover, the operation management system relies on Geographic Information Systems (GIS) for base maps, asset data, request locations, etc., so this position utilizes GIS frequently, including assisting the DOT GIS Manager with various GIS projects Distinguishing Characteristics This classification is distinguished from the Departmental Application Support Analyst I in that incumbents in this class may assist the project manager in overseeing work groups, take the lead in the department for major system upgrades, and provide direct user support for department level applications. Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all County or departmental policies, practices, and procedures necessary to function effectively in the position. Provides department specific complex application user support to assigned applications: identifies and resolves problems to restore service to user in a timely and efficient manner; works with central IS to design new or modify existing configurations to meet users' needs; and ensures that computer equipment and operations are in compliance with applicable policies, procedures, and rules. Troubleshoots end-user problems: responds to initial on-site requests for assistance and resolves problems; escalates problem to vendors or other personnel as appropriate; ensures continual operations of customers' software applications; and utilizes diagnostic tools and other resources as appropriate. Conducts training programs for users of assigned application: writes and/or revises user training manuals and lesson plans; selects training times/locations based on users' needs; answers questions and provides information during and after training; and conducts one-on-one training sessions as needed. Assists with application upgrade projects: directs vendor on project implementation; configures system components; coordinates and conducts testing; coordinates and train end users and management regarding upgrade; tracks and monitors issues with upgrades; and collaborates with County staff and vendors regarding resolutions. Supports applications with multiple web, application, and database servers; experience in SQL, SQL development, database reporting tools, and developing database queries; knowledge of source control concepts and change management procedures. Configures department specific systems and software; modifies and maintains software using a variety of programming languages. Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession: reviews professional publications, technical manuals, and websites to increase knowledge of technical and business operations; and attends conferences, workshops, and training sessions as appropriate. Performs other related duties as assigned. Minimum Qualifications Bachelor's degree in Computer Science, Management Information Systems, Computer Technology or related field required; supplemented by three years of experience in applications analysis, development, configuration, and support; experience with troubleshooting principles, methodologies, and issue resolution techniques; experience in developing training and technical documentation for end users; project management experience; additional years of experience in programming and application support functions may substitute for a portion of the required education; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Preferred Qualifications Geographic Information Systems (GIS) experience Project management experience Possession of IT Infrastructure Library certification is preferred. Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.? Sensory Requirements Some tasks require the ability to communicate orally. Environmental Factors Essential functions are regularly performed without exposure to adverse environmental conditions. EEO Statement Cobb County Government is proud to be an equal-opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.

CURRENT VACANCY IS IN THE BOARD OF ASSESSORS Minimum Qualifications: Bachelor's Degree in Geographic Information Systems (GIS), Geographic Information Science, GIS Technology, Geospatial Applications or a related field required; other degrees are acceptable if they include coursework and/or a supplementary GIS Certificate: Geography, GeoScience, earth and environmental sciences (e.g. Geology, Meteorology), biological sciences (e.g. Biology, Ecology), engineering and surveying, Computer Science, Information Technology; supplemented by four (4) years of professional experience in geospatial technology; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license and GISP certification preferred. Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position. Examination: The examination will consist of a review of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as eligible. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position. ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT. Purpose of Classification: The purpose of this classification is to support Fulton County operations through the management and advanced analysis of geospatial data, the configuration of geospatial computer applications, the development of maps and other forms of data visualization, the administration of geospatial web services, and the use of geospatial and related technologies to help manage county physical assets. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Analyzes department business processes in order to improve efficiencies through the use of geospatial technology; Develops databases, workflows and applications to integrate geospatial technology into business processes; Asseses user and business needs and translates them into technical requirements, diagrams and plans for system design and application development; Determines what technology platform, data and analytical methods are required to answer complex questions for system design and application development. Configures web mapping applications using common development frameworks; Implements web mapping applications by configuring application templates; Uses web development technologies to create, modify, or enhance web mapping application; Tests and deploys web mapping and related applications; Develops and maintains application technical documentation; Integrates county business systems with geosptial data and technologies. Develops project plans and manages projects involving geospatial technologies. Designs and performs complex geospatial analyses using geoprocessing and statistical software aimed at providing insights into the social, natural and built environments; Uses a variety of analytical operations and methods such as buffers, overlay, neighborhoods, spatial cluster analysis, and density estimation to solve problems, help formulate strategic goals and improve county business operations; Collects, cleans, massages and perpares data for anlysis; Produces reports, maps and other graphical displays to communicate analysis findings. Designs and implements geospatial data models in relational databases; Develops and documents data maintenance workflows and procedures; Converts and transforms data for specific uses; Develops and manages extract, transform, and load (ETL) procedures in a SQL environment; Creates and manages enterprise geospatial databases to ensure completeness, availability, and accessibility of data to internal and external customers; Develops procedures using GIS desktop software, custom scripting and/or procedural SQL to ensure data quality and integrity; Integrates data from county business systems and external sources with geospatial data. Supports departments in managing County physical assets such as facilities, the IT network and the water and waste water infrastructure through the use of geospatial technology; Coordinates with County personnel and contractors to ensure that assets are accurately represented in the geospatial database; Configures, maintains and provides user support for geospatial applications used by departments to manage assets; Coordinates field collection of asset locations and characteristics. Designs and develops digital maps using geospatial data for the purpose of supporting county business operations, programs, and strategic planning; Designs and produces digital maps according to established standards and to meet the specific requirements of the customer; Designs and develops supplemental forms of data visualization; Designs digital maps to be served through interactive mapping applications; Assesses user requirements and provides a product best suited to the intended use. Assesses existing geospatial environments and recommends improvements for application technology, system performance, and software migration; Communicates with IT infrastructure architects and developers to successfully deploy solutions; Performs installation and configuration of GIS server software; Creates mapping, imagery, data, geoprocessing, and geocoding services; Troubleshoots problems with GIS enterprise server software. Performance Aptitudes: Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives. Human Interaction: Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project, and resolve typical problems associated with the responsibilities of the job. Requires the ability to provide semi-formal training to others in specific areas using furnished teaching materials. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions. Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures. Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems. Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable. It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.

This is a professional level job where incumbents perform analytical work in either conducting studies, audits or handling special projects in order to assist upper management in making decisions. Incumbents are expected to analyze information and provide recommendations in reports and presentations. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES May supervise staff to include; prioritizing and assigning work; supports staff with revaluation efforts; conducts onsite field inspections as needed; ensuring staff is trained; ensuring that employees follow policies and procedures. Reviews and analyzes a wide variety of data and reports relative to the operations and activities of the department. Plans and conducts studies; prepares related reports. Monitors, analyzes, and reports on trends and/or legislative activity in assigned area of responsibility. Creates maps and reports using GIS and CAMA data. Promotes departmental programs to gain support of employees, the public, and/or other interested parties. Prepares and gives presentations on specified topics. Prepares, processes, and maintains a variety of activity logs and/or reports related to assigned area of responsibility. Performs other duties of a similar nature or level. Assist in administration of computerized appraisal program. Serves as liaison with the department and GIS and MIS, as well as software vendors to ensure proper handling of data processing problems and/or concerns. Recommends hardware and/or software changes or enhancements. Assists users with set-up, maintenance, and minor problems related to desktop computer equipment to insure that equipment is operating effectively and that employees can utilize equipment for maximum productivity. Trains users on software applications and works with users to modify systems and software to meet department specifications. Assists in updating tables and views and maintains data base integrity. Performs other related duties as required. Regular and predictable attendance is required. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Bachelor's Degree in Finance, Accounting, or Business Administration, and five (5) years of appraisal experience. Systems experience with CAMA, preferably with WinGAP; and GIS preferred. Any equivalent combination of education and experience providing the minimum level of qualification stated herein. LICENSES AND CERTIFICATIONS: GA Department of Revenue Appraiser Level II Certification as defined by the current rules and regulations of Georgia must be obtained within 24 months of employment. Valid Driver's License in state of residency. Must be 21 years of age or older. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of computer operations, preferably with mass appraisal systems. Knowledge of the market and state laws governing Mass Appraisal valuation. Knowledge of Windows operating systems or similar operating systems. Knowledge of personal computers and related equipment. Knowledge of GIS and must possess the ability to merge GIS data with appraisal data for the creation of maps and reappraisal planning. Ability to give directions, gain compliance, and effectively direct operations of computerized mass appraisal systems. Ability to make mathematical computations with speed and accuracy in computing appraisal values. Ability to establish and maintain effective working relationships with other employees and the public. Ability to learn techniques and methods of mass appraisal. Ability to communicate technical information clearly and effectively, both orally and in writing. Ability to follow oral and written instructions. Ability to input data with speed and accuracy. Ability to effectively communicate orally or in writing. ADA MINIMUM REQUIREMENTS Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods at a keyboard or workstation. Duties include the ability to use a personal computer and to operate a motor vehicle. Sensory Requirements: Tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed with occasional exposure to adverse environmental conditions. This class specification should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification.

Requirement details: Role : Sr Analyst, Applications Support Duration : Contract BGV will be done for the selected candidates. Please respond with your updated word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Expected Rate/hr: Availability: Best time to take interview: Feel free to contact me for any further information. Job Description: Responsibilities: Act as team lead to make sure Responsible for the day to day database operations like including maintenance, monitoring, backup and recovery are done. Work with compliance and legal to determine data retention policies and requirements; execute retirement and define purge parameters under their direction Define and implement security best practices to secure, maintain and access archived data Review application and database architecture to ensure data archiving solution is highly available and scalable Maintain catalogs of the data archives Perform application upgrades to the data archiving software / Optim Work with management teams to determine Coordinate with cross-functional teams to ensure processes running backups, appropriate back up schedules archiving and retrieval of archived data and set up, schedule and ensure that backups of the archived data are are occurring appropriately Perform installation, configuration, troubleshooting, code optimization and capacity planning for application and database infrastructure to support application and data life cycle management Establish active archiving processes for production applications that wish to offload data Develop processes and procedures for requesting an archive solution. Assure that these processes and procedures tie into existing processes and procedures whenever possible Work closely with DBA, Development, Application Support and Governance Teams in developing, testing, deploying data archiving solutions across the enterprise IT applications. Configure the archive system to handle additional data sources and how they relate to existing data Reducing hardware, storage and maintenance costs by archiving historical data from applications and systems freeing valuable resources Maintaining optimal application performance levels by controlling ongoing database growth Set up security access for users requiring access to the archive data across multiple systems Responding quickly to audit and discovery requests with universal access to archived information Centrally managing and controlling archiving across applications, databases, operating systems and platforms Gather & document detailed requirements of systems scheduled to be retired Develop data models for the archive database Gain a thorough understanding of data contained in systems, so that relationships and logical connections can be made across archives Execute the Data retirement process Lead/Coach Junior DBAs in technology aspect(ex. Oracle / SQL Server internals, RAC, RMAN, Grid Control and Data Guard) to achieve team goals. Monitor industry trends identifying potential opportunities for newer opportunities in database archive operation. Establish standards, policies and processes to leverage best practices in the operation of the database teams. Participate in design and application review sessions, guide development and architecture teams on delivering highly available and scalable solutions. Guide team members on troubleshooting shell scripts, SQL and PL/SQL scripts. Expert in Oracle / SQL Server Database Administration, installation/migration, backup/recovery, high availability, disaster recovery, performance tuning, trouble shooting, code optimization, capacity planning. Provide expert knowledge on the assigned applications. Guide Enterprise security team on defining best security policies and procedures for the databases. Understand server clustering techniques and the impact on database configuration and performance. Minimal functional and technical requirements: Five to ten years in an Experienced in IBM-AIX, HP-UX and Sun Solaris environment to deploy and configure Oracle Databases and Optim requiredapplication Experienced Five to ten years as a database administrator working with Oracle and SQL Server including Oracle RAC and Data Guard to administer and maintain multi-terabyte databases supporting Highly Transactional and Data Warehouse applications Five to ten years as a database administrator working with SQL Server 2005 / 2008. Experience in a large, 24x7 environment Experience with multi-terabyte databases Experienced in Knowledge of Enterprise Archiving applications such as IBM Optim Infosphere Data Archiving Tool is a plusor similar Experienced in logical and physical data modeling to support application and data retirement/masking of various applications Experienced in Scripting and programming languages: Shell, VB Script, or similar and T-SQL, PL/SQL or similar Experienced in writing, debugging and tuning SQL and PL/SQL codes, SSIS Packages, Stored procedure, functions, triggers etc. to troubleshoot issues related to databases or archiving processes Knowledge of logical, physical transactional and dimensional database design Knowledge on Data architecture and data modeling support activities and tools Experience with Veritas Storage Foundations products Experience with telephony billing systems and related applications a big plus Knowledge of IBM Optim Data Archiving Tool is preferred Expert level knowledge of Unix/Oracle DB Administration experience in an enterprise environment Previous experience in an IBM-AIX, HP-UX and Sun Solaris Oracle environment High degree of skill with database commands and utilities such as exp, imp, sql loader, expdp, impdp, etc. Very good knowledge on Oracle memory structures, Backup & recovery Concepts, Performance Tuning, Grid Control, Data Guard and Oracle Network Concepts. Advanced knowledge of database administration tasks such as backups, database recovery, TTS, tablespace additions, security, etc. Advanced installation and configuration experience. Strong knowledge of RAC and Data Guard setup. Ability to write, debug and tune sql and pl/sql, packages, procedures, functions, triggers, etc. Experience with database monitoring and tuning tools such as OEM Solid experience with the Unix operating system and command set as well as competence with shell scripting Thorough knowledge of physical and logical disk systems and their impact on database performance Experience with server and database clustering techniques and the performance impacts thereof Expert level knowledge of database technologies on SQL Server 2005 / 2008. Advanced knowledge of debugging and performance tuning stored procedures, UDFs and triggers. Advanced knowledge of index analysis. Advanced knowledge of data normalization. Advanced knowledge of various monitoring and tuning tools such as Profiler, Quest Spotlight, LiteSpeed, SQL Performance Analyzer. Advanced knowledge of advanced installation and configuration procedures. Advanced knowledge of hardware, including RAID, multi-processor architecture, etc. Advanced knowledge of VBScript and advanced DTS, SSIS package design. Advanced knowledge of networking and how it relates to SQL Server connectivity. Advanced knowledge of shell scripting (i.e. command line applications, batch files, etc.) Minimum Education and Experience Requirements: A Four year degree in Computer Science , Engineering or Information Tech Discipline and 5 years of experience OR Master's Degree in Computer Science , Engineering or Information Tech Discipline and 3 years of experience Thanks & Best Regards Suresh InfoWays Additional Information All your information will be kept confidential according to EEO guidelines.

Apply Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration Air Traffic Organization, NAS Security & Enterprise Operations, NEMC Sub Team 3, AJW-B113 Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary The Airway Transportation Systems Specialist serves as a Systems Performance Specialist within the Enterprise Operations Group, Network Enterprise Management Center (NEMC) System Performance Team, which is a 24/7 operation. The specialist may be required to work shift-work and after hours to support the operation. Summary The Airway Transportation Systems Specialist serves as a Systems Performance Specialist within the Enterprise Operations Group, Network Enterprise Management Center (NEMC) System Performance Team, which is a 24/7 operation. The specialist may be required to work shift-work and after hours to support the operation. Overview Help Accepting applications Open & closing dates 01/13/2026 to 02/02/2026 Salary $94,805 to - $146,934 per year Salary includes locality increase of 23.79%. Pay scale & grade FV I Location few vacancies in the following location: Hampton, GA Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Travel Required 25% or less - The job may require up to 25% travel. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) * 2101 Transportation Specialist Supervisory status No Security clearance Secret Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (***************************** Announcement number ACT-ATO-26-AJWB113-96892 Control number 854211100 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to Current Permanent FAA Employees. Duties Help Performs a wide variety of very complex assignments with a high degree of independence from supervision, but keeps the supervisor advised of only the most critical issues. Provides support to first level maintenance activities for assigned NAS enterprise services and infrastructure, including AWOS Data Acquisition System (ADAS)/RASP, National Airspace Data Interchange Network (NADIN), Weather Message Switching Center Replacement (WMSCR), Bandwidth Manager (BWM), Aeronautical Telecommunication Network Message Handling System (AMHS), SWIM Flight Data Publication Service (SFDPS) and Integrated Enterprise Service Platform (IESP), along with other systems. The Systems Performance Specialist (SPS) carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organization needs. Applies comprehensive technical knowledge to protect the integrity of all components and/or systems and to provide NAS service delivery. Demonstrates the ability to interpret, select and apply principles and practices related to the knowledge of information technology, scientific and engineering fields. Analyzes enterprises systems and services, performs anomaly investigation, and escalates unresolved complex problems to the Operational Support, AJW-1 organization. Acts as a liaison to the NextGen Office and Program Management Office (PMO) in defining Enterprise needs/requirements to acquisition programs. Serves as primary support liaison between the NEMC Operations Specialists and the AJW-17 national engineering organization. Supports development and updates to the triage processes for interfacing and escalating issues with the national engineering organizations, i.e., ADAS/RASP, NADIN, WMSCR, BWM, AMHS, SFDPS and IESP. Supports periodic maintenance activities as needed for NADIN/AMHS, WMSCR/ADAS, IESP BWM, and SFDPS which includes account verification, audit preparation, password, and domain switch and modem callback tasks. Conducts routine tasks, such as daily review of log files, running scripts to update PCs, capturing and sending files and logs to requesting organizations, e.g. NADIN files to the Tech Center and BWM files to the program office, etc. Supports Volatile Meteorological (VOLMET) system text data to voice activities. Supports the implementation of modifications, which includes reviewing and making recommendations on signing the Letters of Authorizations (LOAs). Supports coordination of System Support Modification/System Technical Release (SSM/STR) implementation and other new systems and services. Participates in testing efforts with a variety of operational facilities, including the NEMC. Installs, repairs, fabricates, modifies, and maintains legacy NEMC systems and equipment. Develops and/or assists with technical documentation and information and participates in a variety of technical working groups. Provides training, mentoring, guidance and advice to FAA employees, contractors and other organizations. Ensures customer service is timely, professional and receives the maximum consideration on all aspects of job performance. Establishes and maintains working relationships with internal/external personnel and co-workers with cooperation, collaboration, trust, and respect. Coordinates and works with Team Leads, contractors, and vendors in support of network and equipment problems. Supports Joint Acceptance Inspections (JAIs) as needed. Participates in the development of a NASEO Concept of Operations (ConOps) which defines organizational responsibilities for monitoring, maintaining and supporting the new system/services. Maintains knowledge of FAA and ICAO policies, procedures, and regulations regarding telecommunications and disseminates information on any changes to NEMC operating parameters as appropriate. Requirements Help Conditions of employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Must submit an SF50 (See Required Documents). * Designated or Random Drug Testing required. Qualifications There is no timeframe requirement at the Level III/FV-H to compete. Candidates must show experience at the level of difficulty and responsibility that is appropriate to the position. Experience that demonstrates an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower level Pay Band H/ Level III or GS/GS-12 or equivalent, meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities identified below. Specialized Experience is: Experience analyzing enterprise systems and services and identifying issues which may require corrective action, to include collaborating and assisting in the development of corrective action. Qualifications must be met by the closing date of this vacancy announcement. You MUST provide a NARRATIVE statement for each Demonstrated Ability. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position. NOTE: Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during that application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration. Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy (Career Level III to Career Level IV) is required by the closing date of this announcement. The endorsement must include the announcement number and be signed by the Supervisor. You may upload your document with your application or fax to **************. Supervisor Endorsement to Career Level IV must be received by closing date of the vacancy announcement. Failure to submit the supervisor endorsement will remove the applicant from receiving further consideration. For ingrade/downgrade candidates, a Supervisor Endorsement is not required. Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration. If the agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list. Education Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. ************************************************************** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or fax to ************** on or before the closing date of this announcement. All submitted documents should reference the announcement number. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) * Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. * Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications. Agency contact information Courtney Rowan Phone **************** Fax 1 ************** Email ************************ Address Federal Aviation Administration ACT Regional HR Services Branch Atlantic City International Airport, Bldg. 300 AHF-N710 Atlantic City, NJ 08405 US Next steps Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or fax to ************** on or before the closing date of this announcement. All submitted documents should reference the announcement number. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Apply Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration Air Traffic Organization, NAS Security & Enterprise Operations, OCC Sub-Team F, AJW-B326 Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary The Airway Transportation System Specialist is considered a technical expert with the FAA for an assigned system and specialty area. This position is an ATSS (Team Lead) represents Operations Control Center within the NAS Security & Enterprise Operations (NASEO) Directorate as the primary point of contact on matters associated with maintenance control activities, emerging technologies and customer concerns. Maintains the highest degree of technical knowledge on integrated systems. Summary The Airway Transportation System Specialist is considered a technical expert with the FAA for an assigned system and specialty area. This position is an ATSS (Team Lead) represents Operations Control Center within the NAS Security & Enterprise Operations (NASEO) Directorate as the primary point of contact on matters associated with maintenance control activities, emerging technologies and customer concerns. Maintains the highest degree of technical knowledge on integrated systems. Overview Help Accepting applications Open & closing dates 12/30/2025 to 01/20/2026 Salary $94,544 to - $146,571 per year Salary with locality to be determined at time of job offer. Pay scale & grade FV J Locations few vacancies in the following locations: Hampton, GA Olathe, KS Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) * 2101 Transportation Specialist Supervisory status No Security clearance Secret Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (***************************** Announcement number ACT-ATO-26-AJWB326-96812 Control number 853266100 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to Current FAA Employees only. Duties Help The ATSS (Team Lead) serves as a technical expert and focal point for highly complex and challenging activities. Provides leadership for technical activities associating with critical systems of the National Airspace System (NAS). Leads and guides a team of specialists on coordinating efforts affecting operationally critical systems of the NAS through ATO Technical Operations Headquarters and Field Offices, ATO Service Areas, and external stakeholders. Leads in a diverse team environment through coaching and mentoring of team members. Applies experience and expert technical knowledge of NAS modernization to develop new concepts, systems, or innovative approaches, and to identify and resolve complex issues that often cross-organizational boundaries. Assess and evaluate nationwide trend data to develop solutions for sustaining the NAS or accomplishing NAS modernization. Also applies knowledge of National and Service Area policies to provide real-time Quality Assurance of Logging and Remote Monitoring activities within a Technical Operations Control Center (TOCC). Work directly supports the objectives of the agency and the safe and continual operation of the NAS. Formulates and recommends organizational positions on maintenance control activities to senior managers. Represents the FAA as a technical authority for major projects and programs. Recognized as the principal expert for development of workable solutions for unanticipated situations adversely affecting operationally critical systems of the NAS. Coordinates large, challenging and complex work activities. Technical decisions are considered authoritative in area of expertise. Develops innovative approaches to attain organizational objectives and optimize the use of resources. Develops, interprets, recommends changes, and has broad discretion to insure compliance with organizational objective and policies. Oversees NAS modernization initiatives, identifies, procures, distributes and tracks resources needed to accomplish large work activities. Works independently. Works with customers at high internal and external organizational levels to the FAA to resolve complex issues to insure the integrity of the NAS. Represent the FAA as a senior technical authority for major agency activities, emerging technologies and customer concerns. Coordinates with multiple air traffic, maintenance control center, and other entities to shut down and restore facilities, systems, and services to prevent activities from disrupting air traffic operations. Quickly resolves restoration problems with minimal impact to the NAS. Performs quality control measures to insure efficiency of operations. Provides expert guidance and instruction to address diverse, complex issues that often cross multiple projects, programs, or functional areas. Develops plans, techniques, processes and policies to address current or anticipated problems and issues. Work is typically reviewed for success in achieving desired results. The NAS Security & Enterprise Operations (NASEO) maintains a global 24/7 situational awareness of the NAS infrastructure and services; therefore, to meet operational requirements, the employee will be required to work or must be available to work a 24/7 rotating shift. This position requires a Secret level security clearance and is a testing designated position. Requirements Help Conditions of employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Must submit an SF50 (See Required Documents). * Designated or Random Drug Testing required. Qualifications There is no timeframe requirement at the Level IV/FV-I to compete. Candidates must show experience at the level of difficulty and responsibility that is appropriate to the position. Experience that demonstrates an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower level Pay Band I/ Level IV or GS/GS-13 or equivalent, meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities identified below. Specialized Experience is: Experience collaborating with multiple customers to shut down and restore facilities, systems, and services to minimize disruption of services to the flying public. Qualifications must be met by the closing date of this vacancy announcement. You MUST provide a NARRATIVE statement for each Demonstrated Ability. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position. NOTE: Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during that application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration. Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy (Career Level III to Career Level IV) is required by the closing date of this announcement. The endorsement must include the announcement number and be signed by the Supervisor. You may upload your document with your application or fax to **************. Supervisor Endorsement to Career Level V must be received by closing date of the vacancy announcement. Failure to submit the supervisor endorsement will remove the applicant from receiving further consideration. For ingrade/downgrade candidates, a Supervisor Endorsement is not required. Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration. If the agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list. Education Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. ************************************************************** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or fax to ************** on or before the closing date of this announcement. All submitted documents should reference the announcement number. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) * Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. * Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications. Agency contact information Courtney Rowan Phone **************** Fax 1 ************** Email ************************ Address Federal Aviation Administration ACT Regional HR Services Branch Atlantic City International Airport, Bldg. 300 AHF-N710 Atlantic City, NJ 08405 US Next steps Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or fax to ************** on or before the closing date of this announcement. All submitted documents should reference the announcement number. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Job Description City of Newnan IT Systems Analyst Looking for a career in a stable environment that will keep you on your toes? Are you a self-motivated, people -oriented person who enjoys working with technology? It's time to plug in with the City of Newnan and apply for this open position in our IT Department. This is an opportunity to contribute to a great team which helps keep this City vital, safe, and functioning well. The City of Newnan offers a work environment within an established and growing community that will provide professional development and the opportunity to make a difference. Located just off I-85 south of Atlanta, Newnan is perfect for the young and old alike. With 44,000 residents, Newnan is a growing community with a small town feel which is both traditional and yet, progressive. Newnan offers rich cuisine, historical architecture, and the kindness and charm of the residents who represent "Southern Living" in this picturesque landscape. Summary: Under the limited supervision of the Information Technology Director, performs intermediate skilled technical work repairing, maintaining, and troubleshooting hardware, software, and peripherals, maintaining network equipment, and related work as apparent or assigned. Essential Duties and Responsibilities: The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Here is what a normal day looks like: Providing helpdesk support for public safety. Maintaining mobile CAD systems for public safety fleet. Heading up IT projects related to public safety. Setting up and maintaining public safety workstations. Managing relationships with vendors and outside agencies. Working with existing IT staff to support networking and server infrastructure. Although this is primarily a Monday- Friday 8-5 job, there are times when you may be required to work nights or weekends when issues come up. The City is a 24 hour/day, 7 day/week operation. Education and/or Experience: Associates/Technical degree with coursework in information technology or related field and moderate experience in computer repair and networking, or equivalent combination of education and experience. Background screen, motor vehicle history and drug test required. Must have valid state driver's license. Pay based on experience and position qualifications. Position is Full-time, non-exempt and eligible for our excellent benefit options: Health, Dental, Vision for employee and family at remarkably affordable pricing, some at no cost to employee Basic Life Insurance for employee and family at no cost to employee, additional Voluntary Life options for employee and family Healthcare Flexible Spending Account linked to provider for ease of use Short-term and Long-Term Disability, Accident Insurance and Critical Illness Insurance options available Retirement benefits-10% City Contribution into a 401a account. 457 Deferred Compensation Retirement Plan options Tuition Reimbursement Program for continued education Employee Assistance Program Vacation - Holiday - Sick - Comp paid time accruals Applications will be accepted on a continuous basis until the number of qualified applicants has been received or until the position is filled. This posting may close at any time without notice. The City of Newnan's goal is to hire and provide a highly qualified workforce, to employ, train and maintain a quality workforce of highly effective and efficient individuals; to treat City staff with fairness, respect and dignity; to create and foster a healthy work environment promoting high morale, ethics and job satisfaction; to encourage employees to identify opportunities which will improve efficiency and effectiveness. The City of Newnan is an equal employment opportunity employer committed to a diverse workforce. We value inclusion as we seek to recruit, develop and retain the most qualified people to serve the citizens of Newnan, GA. The City of Newnan does not discriminate on the basis of race, color, religion, age, gender orientation, national origin, disability or any category protected by applicable federal or state law. All candidates are encouraged to apply. Job Posted by ApplicantPro

City of Newnan IT Systems Analyst Looking for a career in a stable environment that will keep you on your toes? Are you a self-motivated, people -oriented person who enjoys working with technology? It's time to plug in with the City of Newnan and apply for this open position in our IT Department. This is an opportunity to contribute to a great team which helps keep this City vital, safe, and functioning well. The City of Newnan offers a work environment within an established and growing community that will provide professional development and the opportunity to make a difference. Located just off I-85 south of Atlanta, Newnan is perfect for the young and old alike. With 44,000 residents, Newnan is a growing community with a small town feel which is both traditional and yet, progressive. Newnan offers rich cuisine, historical architecture, and the kindness and charm of the residents who represent "Southern Living" in this picturesque landscape. Summary: Under the limited supervision of the Information Technology Director, performs intermediate skilled technical work repairing, maintaining, and troubleshooting hardware, software, and peripherals, maintaining network equipment, and related work as apparent or assigned. Essential Duties and Responsibilities: The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Here is what a normal day looks like: * Providing helpdesk support for public safety. * Maintaining mobile CAD systems for public safety fleet. * Heading up IT projects related to public safety. * Setting up and maintaining public safety workstations. * Managing relationships with vendors and outside agencies. * Working with existing IT staff to support networking and server infrastructure. * Although this is primarily a Monday- Friday 8-5 job, there are times when you may be required to work nights or weekends when issues come up. The City is a 24 hour/day, 7 day/week operation. Education and/or Experience: Associates/Technical degree with coursework in information technology or related field and moderate experience in computer repair and networking, or equivalent combination of education and experience. Background screen, motor vehicle history and drug test required. Must have valid state driver's license. Pay based on experience and position qualifications. Position is Full-time, non-exempt and eligible for our excellent benefit options: * Health, Dental, Vision for employee and family at remarkably affordable pricing, some at no cost to employee * Basic Life Insurance for employee and family at no cost to employee, additional Voluntary Life options for employee and family * Healthcare Flexible Spending Account linked to provider for ease of use * Short-term and Long-Term Disability, Accident Insurance and Critical Illness Insurance options available * Retirement benefits-10% City Contribution into a 401a account. * 457 Deferred Compensation Retirement Plan options * Tuition Reimbursement Program for continued education * Employee Assistance Program * Vacation - Holiday - Sick - Comp paid time accruals Applications will be accepted on a continuous basis until the number of qualified applicants has been received or until the position is filled. This posting may close at any time without notice. The City of Newnan's goal is to hire and provide a highly qualified workforce, to employ, train and maintain a quality workforce of highly effective and efficient individuals; to treat City staff with fairness, respect and dignity; to create and foster a healthy work environment promoting high morale, ethics and job satisfaction; to encourage employees to identify opportunities which will improve efficiency and effectiveness. The City of Newnan is an equal employment opportunity employer committed to a diverse workforce. We value inclusion as we seek to recruit, develop and retain the most qualified people to serve the citizens of Newnan, GA. The City of Newnan does not discriminate on the basis of race, color, religion, age, gender orientation, national origin, disability or any category protected by applicable federal or state law. All candidates are encouraged to apply.

First review of applications begins on January 5, 2026. REPORTS TO: Director or Assistant Director FLSA STATUS: Exempt - Administrative CLASSIFICATION: Personnel System - Requires satisfactory completion of a six-month probationary period. PAY GRADE: 119 SAFETY SENSITIVE: No Purpose of Job The purpose of this job is to conduct various types of analytical and financial duties of the Leisure Services Department. Analyzes management and department data, procedures, operating systems, and financial policies and procedures in order to identify any redundancies and assess efficiencies; develops, tracks, and updates performance and tasks measures; manages software programs for registration and fiscal operations; handles daily reconciliations of facilities and counts then deposits cash, checks, etc.; conducts financial reviews of departments and cost of services analyses of services and programs; prepares and monitors annual operating budget and assists with capital budgets; manages all revenue streams to include fees and charges, grants, and donations; assists with strategic planning; and performs additional tasks as assigned. Job Related Requirements Work Schedule: Monday - Friday, 8:00 am to 5:00 pm. Occasional evenings and weekends as needed for special event support. May be required to work on religious holidays. Regular and predictable attendance is required. Must work cooperatively with others. When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy Bachelor's degree in Public/Business Administration, Accounting, Management, Finance, or a related discipline required, with three years of management analysis, auditing, budgeting, accounting or related experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. Must have or obtain within twelve (12) months of hire FEMA's NIMS 100, 200, 700 and 800 level training and maintain these trainings throughout employment. Must possess a valid driver's license. Master's degree preferred. The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Develops fiscal year operating budget for the Department; tracks trends, analysis of historical data, and forecasts trends as part of the budget development process; advises Director in achieving budgetary control and resolving budget issues. Conducts reviews and analyses of operations and fiscal affairs, organizational structure, and responsibilities as it affects the efficiency and effectiveness of the department. Develops measurements of both qualitative and quantitative data; develops evaluation strategies using cost-benefit analysis, regression analysis, time series analysis, and other statistical methodologies to assess programs and services; develops flow charts to represent processes Assists Project Manager with financial tracking and reporting of capital program development and SPLOST-funded projects managed by the Department; develops regular reports that summarize expenditures, current encumbrances, and planned future liabilities for each improvement project. Develops and reports on department's performance measurements, and data collection systems; develops procedures and flow charts to represent processes. Prepares reports and presentations concerning departmental expenditure, revenue, grant, donation, and scholarship findings and develops associated charts, graphs, and spreadsheets for budget development. Coordinates all financial communications within the department and between other departments; provides administrative assistance to supervisor by composing and disseminating information to staff. Manages software programs for public registrations and financial operations; serves as first point of contact in training staff and resolving related issues. Assists staff in monitoring partner agencies for contract compliance, reports, and recordkeeping to ensure all written requirements are met and staff is able to report on performance issues. Evaluates revenue from all fees and charges, grants, and donations; works with staff to recommend fee changes based on cost analysis and professional trends. Audits financial operations of all department grants, gift shop sales, cash funds, and point-of-sale operations; recommends appropriate changes as need to ensure integrity of systems. Reconciles and reports on daily cash and checks received across all Leisure Services locations. Deposits to the bank. Monitors the department's strategic planning process and recommends updates; participates in the ACCGov strategic planning process. Provides staff training on fiscal operations and related policies and procedures. Performs other related duties as required. Knowledge, Skills and Abilities Knowledge of the policies, procedures, and activities of the assigned department as they pertain to the performance of duties relating to the position of Management Analyst. Knowledge of the management, operations, and functions of the government; organizational structure; and government practices, policies, and procedures as necessary in the completion of daily responsibilities. Knowledge of governmental audit standards and various analytical techniques. Knowledge of department policies and procedures and state and local laws/ordinances. Knowledge of the terminology used within the department. Knowledge of and proficient with computers and assigned software for program registrations and financial operations. Knowledge of NRPA standards and the accreditation process. Ability to utilize computer software packages such as word processing, spreadsheet, and database programs, and others as necessary to perform management analysis, reporting, and graphic tasks. Ability to communicate and interact effectively with supervisors, management, other staff members, elected officials, and personnel at all levels of government. Ability to organize and maintain an assortment of records and information in an effective manner and according to departmental and/or governmental regulations. Ability to assemble information and make written reports and documents in a concise, clear, and effective manner. Ability to use independent judgment in routine and non-routine situations. Ability to comprehend, interpret, and apply regulations, procedures, and related information. Ability to handle the required mathematical calculations using statistical data. Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. Ability to plan, organize, and/or prioritize daily assignments and work activities. Ability to function independently with minimal instruction from his/her supervisor. Ability to utilize financial reports, budget documents, organizational charts, state and local codes, ordinances, and standards in the performance of an audit. Ability to use extensive judgment in interpreting data obtained from reports, work logs, surveys, work samples, and personal interviews, in maintaining standards, and in addressing problems. Ability to use calculators, photocopier and facsimile machines, and other office equipment. (ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including a cash/coin counter, computer, printer, calculator, scanner, copy and facsimile machines, telephone, and other office equipment. Must be able to use body members to work, move, or carry objects or materials. Must be able to count money manually. This position requires: driving, walking, bending, stooping, standing, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to twenty pounds of force occasionally and/or up to ten pounds of force frequently. Physical demand requirements are at levels of those for light work. DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things. INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange administrative information; includes receiving assignments and/or directions from supervisors. LANGUAGE ABILITY: Requires the ability to read a variety of reports, budget documents, statistical reports, policies, codes, standards, and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare analyses, summary presentations, report findings and recommendations, organizational and flow charts, work plans/audit programs, and correspondence using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to groups of people in management and the Mayor and Commission with poise, voice control, and confidence. INTELLIGENCE: Requires the ability to learn and understand complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical, or professional languages including analytical terminology. NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; to add and subtract totals; to multiply and divide; to determine decimals and percentages; to interpret graphs; to compute discounts, interest, profit and loss, ratio and proportion; to perform calculations involving variables, formulas, square roots, and polynomials; to perform statistical calculations which include frequency distributions, reliability and validity of tests, correlation techniques, factor analysis, and econometrics. FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment, which may include rulers, yardsticks, and tape measures. MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using office equipment. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates. MANUAL DEXTERITY: Requires the ability to handle a variety of items such as a computer, calculator, copier, scanner, telephone, and other office equipment. Must have the ability to use one hand for twisting or turning motion while coordinating the other hand with different activities. Must have minimal levels of eye/hand/foot coordination. COLOR DISCRIMINATION: May require the ability to differentiate between colors and shades of color. INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under moderate stress when confronted with an emergency. PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone. ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, ************ or ***********************.

Salary Range: $68,778-$110,732 Purpose of Classification: The purpose of this classification is to independently administer the County's largest, most complex and critical information systems; plan and implement departmental and enterprise solutions for County-wide and multi-agency systems as assigned; and provide lead guidance and direction to less experienced Systems Administrators. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Leads and coordinates daily work activities of assigned co-workers; confers with supervisor to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work; monitors status of work in progress and inspects completed work; confers with co-workers, assists with complex/problem situations, and provides technical expertise; assists with training and instructing co-workers regarding operational procedures and proper use of equipment; and assists with supervision of co-workers by reporting employee problems and providing input on disciplinary action and employee performance evaluations. Defines requirements, plans, researches, and evaluates capability of technology systems; and coordinates, configures, installs and maintains information technology systems hardware, software, backup and restore devices, databases, security solutions and peripheral devices; coordinates information and resources to insure proper and timely installation and maintenance activities; verifies availability and proper operation of products for installation; schedules installations; converts old system data to new system; tests installed products per agency standards; completes installations and conversions; and provides initial training to customers on new products as needed. Supports network system access; defines, recommends, implements and maintains enterprise server and work station components; defines security access levels; sets up accounts for new employees and closes accounts when no longer necessary; increases account capacity when existing blocks are insufficient for work requirements; establishes port connections for new equipment to network as needed; resolves network problems per established guidelines; limits user access to specific areas according to user needs; and documents procedures and changes on all systems. Performs network administration; configures, operates and maintains programs, databases and/or infrastructure related systems; manages and configures servers to maintain updates; backs up and monitors event logs; analyzes event logs; identifies potential problems; monitors the performance and security of programs, databases and/or infrastructure systems; checks and maintains connectivity; upgrades servers; adds/deletes computers to/from network; manages user and email accounts and passwords; monitors network settings, network software, and drivers; and maintains databases and a variety of server software. Provides technical support and training to system users; troubleshoots problems with programs, databases and/or infrastructure related systems; resolves problems; escalates problem to vendors or other personnel as appropriate; and ensures continual operations of customers' network applications; and utilizes diagnostic tools and other resources as appropriate. Supports development and implementation of new technology; researches and evaluates computer systems, software, and technology issues; develops technology solutions; advises departments on technology business strategies; evaluates departmental information systems and communications requests; and works with vendors to implement new, and upgrade existing, technology. Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession; reviews professional publications, technical manuals, and websites to increase knowledge of network operations; and attends conferences, workshops, and training sessions as appropriate. Minimum Qualifications: Bachelor's Degree in Computer Science, Information Systems, Information Technology, or related field required; five years of progressively responsible experience in systems administration in a large-scale information technology environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license.

Salary Range $61,009 - $98,224 Exempt Purpose of Classification: The purpose of this classification is to administer County information systems and to plan and implement enterprise solutions for an assigned department or agency. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Defines requirements, plans, researches, and evaluates capability of technology systems; and coordinates, configures, installs and maintains information technology systems hardware, software, backup and restore devices, databases, security solutions and peripheral devices; coordinates information and resources to insure proper and timely installation and maintenance activities; verifies availability and proper operation of products for installation; schedules installations; converts old system data to new system; tests installed products per agency standards; completes installations and conversions; and provides initial training to customers on new products as needed. Supports network system access; defines, recommends, implements and maintains enterprise server and work station components; defines security access levels; sets up accounts for new employees and closes accounts when no longer necessary; increases account capacity when existing blocks are insufficient for work requirements; establishes port connections for new equipment to network as needed; resolves network problems per established guidelines; limits user access to specific areas according to user needs; and documents procedures and changes on all systems. Performs network administration; configures, operates and maintains programs, databases and/or infrastructure related systems; manages and configures servers to maintain updates; backs up and monitors event logs; analyzes event logs; identifies potential problems; monitors the performance and security of programs, databases and/or infrastructure systems; checks and maintains connectivity; upgrades servers; adds/deletes computers to/from network; manages user and email accounts and passwords; monitors network settings, network software, and drivers; and maintains databases and a variety of server software. Provides technical support and training to system users; troubleshoots problems with programs, databases and/or infrastructure related systems; resolves problems; escalates problem to vendors or other personnel as appropriate; and ensures continual operations of customers' network applications; and utilizes diagnostic tools and other resources as appropriate. Supports development and implementation of new technology; researches and evaluates computer systems, software, and technology issues; develops technology solutions; advises departments on technology business strategies; evaluates departmental information systems and communications requests; and works with vendors to implement new, and upgrade existing, technology. Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession; reviews professional publications, technical manuals, and websites to increase knowledge of network operations; and attends conferences, workshops, and training sessions as appropriate. Minimum Qualifications: Bachelor's Degree in Computer Science, Information Systems, Information Technology, or related field required; three years of progressively responsible, professional level analyst and systems experience in a large-scale Information Technology environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license.

Answer e-tickets Assist with journal entries and reconciliations Balance and maintain various records on a daily and monthly basis. Process check requests Process payments Process Collection, EFT, and NSF items OTHER RESPONSIBILITIES/REQUIREMENTS: Any other tasks assigned related to billing, daily balancing, recons, processor, collection activities, including other duties as assigned. QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: High School diploma or equivalent is required. One or more years in the accounting, banking, or insurance industry. An associate degree may be substituted for job experience. Ability to learn and perform various functions/tasks of all Billing Systems. Must possess strong time management, organizational, and problem-solving skills. Must be dependable, flexible, and approachable. Must also have a pleasant, user-friendly attitude. Must be able to analyze and interpret procedures, regulations, instructions, manuals, and other documents as required. SUPERVISORY RESPONSIBILITIES: None COMPUTER SKILLS: Proficient in Microsoft Office Products, such as Word and Excel. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to operate a calculator and PC, talk, and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, and stoop. The employee must regularly lift and/or move up to 10 pounds. Specific vision requirements by this job include close vision and the ability to adjust focus. EOE M/F/D/V AA #LI-Onsite

SYSTEMS ADMIN - T&D CLASSIFICATION TITLE: SYSTEMS ADMINISTRATOR/TRANSPORTATION & DEVELOPMENT PURPOSE OF CLASSIFICATION Performs technical work associated with data management, retention, analysis, retrieval; application support, analysis, and operation; work flow processes, systems and office procedures in order to support and improve accuracy, efficiency, timelines, and quality of departmental operations and delivery of services. ESSENTIAL FUNCTIONS The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Identifies, defines, coordinates, and prioritizes data and software needs of the Transportation and Development Department; interacts with users to define details of work flow; input data, output requirements, and internal controls, and to determine computer system requirements; develops and reviews department reports/charts and studies work flow methods/procedures to evaluate strengths/weaknesses of existing systems; recommends solutions to data processing needs, such as development of applications and/or purchase of software/hardware. Supports, maintains and enhances existing computer applications to meet changing requirements of users; conducts research to determine how modifications will affect existing software applications. Identifies technology improvements opportunities to improve operations and delivery of services. Develops, maintains, improves and manages department wide data management guidelines, processes and polices. Acts as a liaison between the department and software vendors concerning operation, problems, enhancements, etc. Provides support to users including intensive application training, information, support, and assistance regarding software applications, computer operations, procedures, problems, upgrades, and other related issues. Maintains a working knowledge of a variety of computer operating systems and software programs, which may include MS Windows products, MS Office products, Geographic Information Systems (GIS), SQL and other database programs, word processing, spreadsheets, desktop publishing, e-mail, instant messaging, client access, utilities, information retrieval, report generation, communications, diagnostic, graphical, engineering software, and other programs. Provides input and/or performs research on software and equipment purchases. Diagnoses and repairs problems related to application operation and processing, troubleshoots errors with computers, servers, networks, printers, and other peripherals. Communicates with supervisors, employees, users, other departments, vendors, outside companies, the public, and other individuals as needed to coordinate work activities' review status of work, exchange information, or resolve problems. Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops and training sessions as appropriate. Collects, queries, and analyzes data to find trends; determines current and forecasts future needs for optimal department efficiency. ADDITIONAL FUNCTIONS Conducts field surveys to locate and identify infrastructure elements and to record, measure, describe various data related aspects of the infrastructure. Monitors working conditions of equipment; performs computer maintenance tasks, cleans equipment as needed. Participates as needed in repair/response efforts related to inclement weather conditions, natural disasters, and other emergency situations. Performs other related duties as required. MINIMUM QUALIFICATIONS Bachelor's degree in Computer Science, Data Processing, or closely related field; supplemented by two (2) years of previous experience and/or training involving managing Windows servers, computer programming, end user training, personal computer installation of both hardware and software, and computer operation; or any equivalent combination of education, training, and experience. Must possess and maintain a valid Georgia driver's license. Familiar with transportation and public works operating environment is preferred. ADA COMPLIANCE Physical Ability: Tasks require the regular and sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that generally involves lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds). Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, or traffic hazards. Clayton County, Georgia, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. To download a copy of this job description click here. Position : 2723 Type : INTERNAL & EXTERNAL Location : TRANSPORTATION AND DEVELOPMENT Grade : GRADE 27 Posting Start : 09/03/2025 Posting End : 12/31/9999 MINIMUM SALARY: $67,349.87

Under direction of the Real Time Information Center Sergeant, the Real-Time Information Center Operator is responsible for using information, data, and analysis to provide real-time information and support to department operational personnel. Utilizing radio communications platforms, and real-time information center software, including but not limited to, license plate reader and camera systems, the RTIC Operator will collect, analyze, and report information and data for real-time situational awareness. In addition, the RTIC Operator will be an Unmanned Aerial System Pilot as part of the agency's unmanned aerial system as a first responder program. This position is a non-exempt. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and may not necessarily convey the qualifications of incumbents within the position. Use of Radio Communications and Computer System * Operates radios and computer terminals to receive and transmit information. * Monitors an integrated systems platform that combines 911 calls for service from the 911 Dispatch Center in designated priorities. * Operates national/state criminal information computer systems to retrieve/update criminal information and motor vehicle/license records; locates, runs inquiries, and enters updates on data such as criminal histories, warrants, driver's license records, stolen property, or missing/wanted persons. Such systems include but are not limited, National Crime Information Center (NCIC) and Georgia Crime Information Center (GCIC). * Inputs, accesses, and queries data in various County, State, and Federal computer systems, including but not limited to, Computer Aided Dispatch (CAD), Police Record Systems, and Geographic Information Systems (GIS) * Conducts searches through various databases to gather pertinent information on events, people, locations, and vehicles as needed. * Sources real-time video footage gathers intelligence information from databases, and communicates with Police Officers, often during high-stress situations. * Tracks evolving situations, assists in identification of possible persons and vehicles of interest, locates fleeing vehicles, and calls for additional resources when on-scene personnel are unable to do so. Use of Camera Systems and Unmanned Aerial Systems * Proactively monitors the camera systems for public safety situations that are equal in priority to designated calls for service and communicates such situations upon observation. * Monitors traffic management and facility infrastructure security cameras to provide situational awareness to responding resources during in-progress incidents. * Maintains and operates mobile camera assets and other equipment as needed. * Assists in requests for video evidence during/after critical incidents as well as post incident investigations and public information requests. * Pilots Unmanned Aerial Systems. Dissemination of Information * Comprehends and makes inferences from written material including bulletins and intelligence information; integrates training, experience, and knowledge to identify potentially dangerous situations. * Prepares written reports with clearly organized thoughts using proper sentence structure, punctuation, and grammar that meets police report writing guidelines. * Attends training and studies current literature on research methodology, police issues, and current law enforcement technology to provide recommendations for improvements in Real Time Information Center practices. * Performs related duties as required or assigned. Knowledge, Skills & Abilities required Knowledge of: * Operational characteristics, services, and activities of a Real-Time Information Center. * Local geography, including main streets and their hundred blocks, relative distance between streets, City boundary limits, and sectors and beat areas. * Applicable federal, state, and local policies, laws, and regulations. * Security and privacy requirements of police information. * Unmanned Aerial Systems operational characteristics and applicable laws. * Operational characteristics of video management systems. * Principles of business letter writing and report preparation. * Functions of the Police Department and other City departments. * Methods and techniques of telephone etiquette. * Methods and techniques of conflict resolution. * Customer service principles and Public Relations techniques. * Modern office equipment and procedures; records management principles and practices; data analysis methods and police terminology. Ability to: * Perform several tasks simultaneously. * Analyze situations quickly and objectively. * Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. * Operate as the Pilot in Charge of unmanned aerial systems. * Monitor incoming calls to the 911 Communications Center; determine if additional information can be gathered prior to officers being dispatched. * Establish and maintain effective working relationships with the public and all City employees. * Communicate clearly and concisely via radio and telephone, and in person. * Work under pressure, exercise good judgement, and make sound decisions in emergency situations. * Remain flexible in an environment with changing priorities, deadlines, and schedules. * Maintain composure, alertness and concentration while working for extended periods of time. * Maintain confidentiality. * Work a variety of shifts as assigned, including days, evenings, nights, weekends, and holidays as required. * Write and edit documents with close attention to detail, proper spelling, grammar, and use of language to ensure the accuracy of work product. * Handle multiple projects under tight deadlines. * Communicate effectively, both verbally and in writing. * Compile, arrange, and present information in a clear and concise manner. * Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment and computer equipment. * Operate specialized public safety computer systems and applications. * Read and interpret maps and other navigational resources and give directions. * Utilize Microsoft 365 Products (including but not limited to, Outlook, Word, Excel, PowerPoint, and SharePoint). Combination of education and experience sufficient to successfully perform the essential functions of the job qualifies. * High school diploma or GED equivalency with college level course work or vocational training in a public safety or technology field is desirable. * Must be a United States citizen. * One (1) year of experience in law enforcement, military, security, emergency preparedness, or public safety in a patrol, investigatory, dispatch, technical or similar support capacity sufficient for basic familiarity with law enforcement functions and operations, is preferred. * Experience working in a Microsoft 365 environment (including but not limited to, Outlook, Word, Excel, PowerPoint, and SharePoint). * Experience working in a Real-Time Information Center, Real Time Video Monitoring Center, or a Network Operations Center is highly desirable. * Experience with unmanned aerial systems piloting is highly desirable. * Possession of a valid Remote Pilot Certificate (Part 107) within one year of employment. * Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within six months of employment. * Possession of a valid Georgia driver's license. Physical Demands & Work Environment Physical: Work is performed in a Real Time Information Center emergency services setting with extensive public contact; incumbents are required to work evening, night, weekend, and holiday shifts; incumbents may be called back or held over to maintain staffing levels. Primary functions require sufficient physical ability and mobility to work in an emergency services setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision suf?cient to read computer screens and printed documents and to operate equipment. Some tasks require the ability to perceive and discriminate colors or shades of colors and visual cues or signals. Hearing: Hear in the normal audio range with or without correction. Sensory: Ability to tolerate sudden/alarming/unexpected sounds, such as alarms, of?ce equipment operation, drawers/doors closing, and other unpredicted of?ce environment sounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This does not constitute an employment agreement between the City of Alpharetta and employee and is subject to modifications as the needs and requirements of the position change. The City of Alpharetta is an Equal Employment Opportunity (EEO) employer. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability, or any other protected classification as defined by applicable law (except as limited by Employee Manual & Benefits Handbook or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Alpharetta is committed to providing a safe, quality-oriented, and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's employees and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if they have a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Alpharetta will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

The Real-Time Operations Center (ROC) Analyst is responsible for assisting personnel of the Brookhaven Police Department via the Real-Time Operations Center. The incumbent performs all duties of a Criminal Intelligence Analyst and Public Safety Analyst, while participating in the daily operations of the units. This position reports to the Real-Time Operations Center Supervisor. ESSENTIAL JOB FUNCTIONS: Performs intelligence analysis; aids in clarification of cases with multiple suspects and witnesses or involving multiple businesses; assists in the investigation of major cases with multiple suspects, a pattern, or similar trends. Performs tactical crime analyses, strategic crime analyses, and administrative crime analyses. Inputs, accesses, and queries data in various County, State, and Federal computer systems, including Geographical Information Systems (GIS), Computer Aided Dispatch (CAD), Police Record Systems, Georgia and National Crime Information Center (GCIC/NCIC) databases, and other systems. Utilizes computer to enter and retrieve data, sort, and record files. Make use of real time crime center software, license plate reader software, and all other available law enforcement technologies to coordinate crime solving efforts in relation to active calls for law enforcement service, ongoing investigations, and police requests. Detects and responds to active public safety dispatches from multiple real time sources such as ChatComm 911 dispatch, closed circuit television cameras (CCTV), video wall displays, live and previously recorded DOT cameras, license plate reader cameras, phone calls, and other sources. Detects and verify field device failures. Responds to device failures, including actions such as confirmation of failure through use testing, acknowledgement, documentation, reporting, and following up. Maintains ongoing records pertaining to the status of all cameras within the Real Time Operation Center's granted access. Communicates with law enforcement officers via police radio, emails, messaging, and other mediums to convey information related to active incidents or post-incident investigations. Participates in Drone as First Responder (DFR) operations as needed. DFR has the primary function of providing real-time, decision quality data to the department in the form of aerial support and radio communications. Ensures all FAA guidelines are followed. Remotely operates aircraft once it has been determined that a reported or known incident can be aided by aerial intelligence and the use of the UAS is within department guidelines. Ensures proper evidence procedures are followed to ensure integrity of video evidence obtained from UAS. Testifies in Court: may be called to testify as the owner of a voice on a 911 and Call Center recording and/or to be a witness concerning incidents they were present for and observed. Participates in special projects. Regular attendance and punctuality are essential requirements of the job Works with other law enforcement agencies as necessary. Attends department meetings, seminars, and training sessions. Performs other related duties as required or assigned. Qualifications MINIMUM REQUIREMENTS TO PERFORM WORK: Education and Training: High School Diploma or GED required. Two (2) years of crime analysis experience; or equivalent experience in a 911 call/dispatch center; or equivalent public safety service in a sworn or non-sworn position. Must obtain and maintain a Georgia Crime Information Center (GCIC) certification. Training is provided on duty, and certification testing is completed within the first six months of hire. This innovative and technical assignment requires knowledge of UAS flight operations, associated FAA regulations, and the ability to obtain/maintain a US Dept. of Transportation/FAA Remote Pilot License. Must possess a valid State of Georgia Driver's License (Class C) and a satisfactory Motor Vehicle Record (MVR). Ability to: Review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships. Communicate effectively, both orally and in writing, with diverse audiences. Build and maintain effective working relationships with department personnel, city officials, vendors, and community stakeholders. Analyze data and generate actionable insights for decision-making. Perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs. Manage sensitive and confidential information with discretion. Adapt to rapidly changing priorities and work in a fast-paced environment. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. PHYSICAL DEMANDS: Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee regularly works in a normal office environment. The employee may perform some duties outdoors while conducting official business which will require limited local travel. Employee may be required to attend some evening and weekend meetings and may be required to assist in special events. MORAL CHARACTER: The employee must possess and continue to maintain throughout the course of the role a commitment to the (10) ten essential moral values that build character and instill positive and healthy interactions with others (Respect, honesty, compassion, education, not harming others, hard work, kindness, and gratitude). In addition to, the (5) five principles of autonomy, justice, beneficence, nonmaleficence, and fidelity. ENTERPRISE CULTURE: In support of our vision, our organizational culture works to maintain a safe and beautiful community and promote sustainable projects and activities. This is done by attracting and retaining a talented and diverse group of individuals who encompass our shared values through exceptional teamwork and collaboration, innovative thinking, a commitment to professional development, and community stewardship. What makes us unique is our harmonious work environment, forward-thinking, innovative, and non-restrictive approach toward successful service deliverables and outcomes. In turn, we offer a competitive and exceptional benefits package, flexible work hours, remote work opportunities, modern office work design, green space, a brand-new public safety building, and a soon-to-come well space state-of-the-art City Hall.

GENERAL: As part of the Office of the Governor, the Georgia Emergency Management and Homeland Security Agency (GEMA/HS) works with local, state, and federal governments, in partnership with the private sector and faith-based community, to protect life and property against man-made and natural emergencies. GEMA/HS employees are on 24-hour call statewide to assist local authorities when disaster strikes. SPECIFIC RESPONSIBILITIES: Position Summary The GEMA/HS All-Hazards Information Systems Architect and Project Manager is a key position within the State Operations Center (SOC) and Georgia State Warning Point (SWP). The role has demanding responsibilities with critical requirements in operations support, readiness, and incident support across all hazards. This position plans, designs, integrates, and sustains mission-critical information and communications capabilities that enable statewide situational awareness, coordination, and decision support. The role leads architecture, requirements management, integration, governance, and operational support for the agency's Common Operating Picture (COP) and related platforms. Under broad supervision, the position manages implementation and upgrade projects through the full life cycle: discovery, definition, approval, acquisition, implementation, evaluation, acceptance, and sustainment. The position builds collaborative partnerships with internal and external stakeholders; provides technical guidance to project teams; applies standard project management methodology; and manages system documentation (e.g., licenses, as-builts, technical guides, vendor contacts, and continuity files). Core Responsibilities Architecture, Integration, and Sustainment * Plans and maintains integrated, mission-critical technology capabilities supporting SOC/SWP operations and statewide incident management. * Designs end-to-end integration and data flow across crisis information systems, GIS, alerting/warning, telephony, AV/video wall ecosystems, and electronic security systems. * Develops and maintains system architectures, interface specifications, and technical standards (e.g., APIs, identity/access, data governance, audit logging, and resiliency). Requirements and Operational Usability * Analyzes user requirements, procedures, and operational pain points across the SOC (including alternates and adjacent facilities) and the SWP. * Automates business processes; upgrades or modifies existing systems; and evaluates system-wide workflow, capability gaps, and limitations. * Works with system owners, engineers, administrators, and vendors to validate requirements, design solutions, and sustain performance. Project Delivery and Risk Management * Coordinates implementation with system owners, vendors, engineers, and administrators; manages technical risk, dependencies, testing, and cutovers. * Ensures deliverables are completed within approved timeframes and budgets; supports acceptance testing, transition to operations, and sustainment planning. Activation Support and Interagency Coordination * Habitually serves as COP Manager during activations: configures dashboards/views, manages data inputs, ensures operational usability, and supports leadership views and briefings. * Supports the interagency response enterprise and works cooperatively with GEMA/HS IT and/or ESF-2 (Emergency Communications) on communication infrastructure projects and tactical networks. * May deploy to on-site command posts to support special events and incident operations. * Trains and sustains alternate COP managers. Training, Documentation, and Continuous Improvement * Establishes SOPs/playbooks for steady-state and activation operations; develops training, job aids, and user guides. * Supervises, guides, and/or instructs technology-related work activity of users and super-users. * Conducts performance monitoring and after-action improvement activities (metrics, usability findings, root-cause analysis, and backlog management). * Documents system designs in detail and maintains continuity files. Technical Scope (Representative Systems) The role supports and integrates technologies that may include, but are not limited to: * Enterprise crisis information systems (e.g., WebEOC, Crisis Track) * GIS and geospatial applications (e.g., ArcGIS) * UAS and situational tools (e.g., DroneSense) * Traffic camera systems and external data feeds * Telephony/contact center systems (e.g., Cisco Webex, Calabrio) * AV and video wall ecosystems (e.g., BARCO) * Electronic security systems (e.g., Avigilon) * Microsoft 365 ecosystem (e.g., Power Platform) * Alerts and warning systems (e.g., Rave, DAPage) * Uses/incorporates approved AI/LLM tools to accelerate analysis, documentation, and workflow automation while maintaining human verification and strict compliance with cybersecurity, records retention, and sensitive-information handling requirements. Work Planning and Reporting * Develops and maintains coordinated workplans and objectives aligned to EM-Operations priorities. * Matures issues and recommendations; elevates decisions and resource requirements when appropriate. * Provides weekly progress reporting and maintains visibility on delivery status, risk, and dependencies. Workstation / Work-Center Setup and Sustainment In cooperation with EM-Operations Support: * Sets up, reconfigures, and restores SOC/SWP work centers and operator stations (desks/consoles) to support steady-state operations, activations, and special events, including equipment placement, ergonomic adjustments, and readiness checks. * Installs and secures workstation hardware (e.g., under-desk routers/switches, monitor arms/monitors, docks/peripherals), performs cable routing/labeling/management, uses appropriate hand and power tools when needed, and restores spaces to a clean, safe, mission-ready condition after work. Essential Tasks * Leads end-to-end requirements development for all-hazards technology (intake, validation, analysis, prioritization, and traceability to mission outcomes). * Designs integration and data flow across crisis information systems, GIS, alerting/warning, telephony, AV/video wall ecosystems, and security systems. * Serves as COP Manager during activations by configuring dashboards/views, managing inputs, ensuring usability, and supporting leadership briefings. * Develops system architectures, interface specifications, and technical standards (APIs, identity/access, data governance, audit logging, and resiliency). * Coordinates implementation with system owners, vendors, engineers, and administrators; manages technical risk, dependencies, testing, and cutovers. * Establishes SOPs/playbooks for steady-state and activation operations; develops training and job aids for operators and stakeholders. * Ensures solutions meet cybersecurity, continuity, records retention, and compliance requirements; partners with GEMA/HS IT and ESF-2 on controls and incident response. * Conducts performance monitoring and after-action improvement (metrics, usability findings, root-cause analysis, and backlog management). * Instructs staff and supports workforce development through training and coaching. * Performs other duties as assigned; may work out-of-scope based on EM-Operations priorities. KNOWLEDGE, SKILLS, AND ABILITIES: * Enterprise systems architecture and integration (e.g., APIs, middleware, eventing, data pipelines, interoperability). * Emergency management operations, ICS/IMT concepts, and activation support in an EOC environment. * Common Operating Picture design: dashboards, geospatial visualization, operational reporting, and workflow automation. * Develop, maintain, and enhance WebEOC boards/pages using Classic ASP (VBScript/JScript), HTML, CSS, and JavaScript to support EOC workflows (incident logging, mission/tasking, resource requests, situation reports, and executive dashboards). * Design and optimize SQL Server objects (queries, views, stored procedures) that support board functionality, reporting, and data quality controls. * Configure and administer WebEOC components (board schemas, picklists, permissions/roles, templates, and routing/notification rules) to meet operational requirements. * Build and sustain system integrations (API/data exchange, scheduled imports/exports, middleware * IP design & segmentation concepts: VLANs, subnets, ACLs/firewall rules to isolate security and AV from general user networks. * Switching basics: trunks/access ports, STP/loop avoidance, LLDP, link negotiation, interface error counters. * PoE engineering: 802.3af/at/bt, power budgeting and troubleshooting (cams, panels, endpoints). * Core services: DNS + NTP (time sync matters for video correlation, logs, and incident timelines). * Project planning & scheduling (scope, WBS, milestones, dependencies) * Budgeting & cost control (estimates, burn rate, procurement coordination) * Risk management (identify, mitigate, track, escalate) * Requirements & scope control (intake, validation, change management) * Stakeholder management (alignment, expectation-setting, influence) * Communication (clear updates, briefings, meeting facilitation) * Team leadership (tasking, coordination, accountability) * Problem-solving & decision-making (tradeoffs, prioritization, unblockers) * Quality & delivery management (acceptance criteria, testing, handoff) * Tool fluency (e.g., MS Project/Planner, Jira, Teams/SharePoint, Visio, AdobePro) QUALIFICATIONS: MINIMUM QUALIFICATIONS: * Bachelor's degree in Information Systems, Computer Science, Engineering, or related field and relevant progressively responsible experience in systems analysis/architecture and integration; or an equivalent combination of education and experience. * Experience supporting mission-critical systems in a 24/7 or high-availability environment. The SOC and SWP are zero-downtime operating environments. * Demonstrated ability to lead cross-functional technical efforts with multiple stakeholders. * Conducts technical research, accesses vendor resources and support; quickly and professionally solves complex problems. * Ability to competently demonstrate-or show a high probability of acquiring and retaining-the knowledge, skills, and abilities, as evaluated through verbal and hands-on tasks. PREFERRED QUALIFICATIONS: * Experience with EOC/crisis platforms (e.g., WebEOC), GIS ecosystems (e.g., ArcGIS), and public safety/emergency communications workflows. * Experience building automations and integrations (API-based) across telephony, incident management, and reporting systems. * Familiarity with NIMS/ICS, FEMA core capabilities, and interagency operational coordination. * Relevant certifications (examples: ITIL, TOGAF, security or cloud fundamentals, GIS, etc.). * Project management certification (e.g., PMP; CAPM/PRINCE2 or Agile/Scrum credentials) WORKING CONDITIONS: * Primary duty location: GEMA/HS SOC; periodic travel statewide as needed. * On-call/extended hours/stay overs during incidents, activations, and major events. * Work may involve sensitive information and requires strict adherence to security and operational protocols. PHYSICAL / MENTAL / EMOTIONAL DEMANDS: * As described here, this job requires a moderate degree of physically and sustained mental performance and emotional endurance/resilience. FREQUENT: * Standing * Sitting * Reading, on screen and hardcopy * Telephone and radio conversation * Interpreting data and procedures * Continuous computer work, i.e. inputting and updating data * Analytical and situational problem solving * Analytical and situational decision-making * Organizing * Memorization task * Writing * Walking * Public speaking * Lifting and carrying * Automobile driving * Exposure to community-wide traumatic events such as disasters, disease, civil unrest, missing persons, etc. * Deescalates, resolves conflict, etc. * Use of personal protective equipment * Adherence to workplace health safety measures and protocols. * Working cooperatively, influentially, and in close physical proximity to others. OCCASIONAL: * Lifting and moving 15 lbs. to 30 lbs. * Kneeling, with or without aid * Stepladder climbing, up to 6ft. * Hand tool and power tool use INFREQUENT: * Lifting and loading 30 lbs. to 40 lbs. * High school diploma/GED and five (5) years of related experience; or two (2) years of experience at the lower level Systems Analyst 4 (ITP023) or position equivalent. Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. Additional Information * Agency Logo: * Requisition ID: INF02TB * Number of Openings: 1 * Advertised Salary: 62,500.00 * Shift: Day Job * Posting End Date: Jan 29, 2026