Technical assistant jobs in Amherst, NY

About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Utilities Mechanical Technical Specialist I (Dig Safe) receives and processes all requests for any excavation throughout the campus grounds. Serves as a primary contact for the University with Dig Safe headquarters, submits mapping of excavation (s), receives, records and communicates Dig Safe confirmation numbers to various groups throughout the campus, Dig Safe Headquarters, and to contractor(s). Maintains Dig Safe files and reports for the campus. Investigates and reports violations of Massachusetts Statute Chapter 82, Section 40 to appropriate authorities for action. Under general supervision, the Technical Specialist I performs skilled technical and mechanical duties to support operation, maintenance, and repair of campus Utility and Mechanical systems. Essential Functions Follows University of Massachusetts Health and Safety guidelines. University's primary liaison with Dig Safe Headquarters and various University agencies/departments. Receives requests for Dig Safe permits throughout the University as required by Massachusetts Statute Chapter 82, Section 40. Obtains exact information regarding location, intersecting street, type of work, extent of work, name of caller, start date, and name of company performing the excavation. Within 72 hours of request, submits requests to Dig Safe Headquarters for notification to appropriate utility companies/agencies before excavation can begin. Obtains Dig Safe confirmation number and communicates with various University agencies, including Facilities Planning, Telecommunications Services and Physical Plant Utilities Department. Maintains Dig Safe files, including mapping data and any related Dig Safe data and reports Including photographic documentation of markings. Using Global Positioning Systems (GPS), verifies location of excavation and pre-marks area. Coordinates and performs utilities markings designating existing utilities. (Markout procedure) Performs and call Backs (any Locate performed outside normal working hours not at the convenience of the Contractor but which is the result of a notice dispatched to the Contractor by the Dig Safe Center or UMA). Performs Special Locates (a Notice of Excavation dispatched by Dig Safe, Inc., to Contractor for the purpose of identifying and/or marking the Location of UMA underground facilities in the area of the proposed excavation) due to customer sensitivity, scope of UMA project or if detailed Information is needed. Inputs UMA 40 scale photogrammetry map updates and forwards any changes to appropriate agency for revision. Tours campus daily to verify Dig Safe permitting at all excavation sites. Notifies appropriate authorities when violations are discovered and Recommends penalties. Maintains mandatory Dig Safe training requirements and qualifications. When not performing dig safe related duties this position will report to the Physical Plant Mechanical Utility Section Head for assignments as needed within the Utility department. Perform technical mechanical tasks in support of the Utility Mechanical Department, including installation, maintenance, and repair of water, steam and other distribution systems on campus. Functional supervision of 1 to 5 employees. Monitor and maintain valve operations, pumps, meters and related mechanical components within the utility distribution systems. Support the Utilities department in the operation of control systems and instrumentation related to mechanical components. Provide hands-on assistance during the installation or retrofitting of utility mechanical systems under the direction of operators and supervisors. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Considerable knowledge of methods, materials, tools, practices and procedures used in the dig safe locating trade. Ability to work with personal computer to do word-processing, spreadsheets, and understand AutoCAD drawings. Considerable knowledge of methods, tools, practices, materials and techniques used in fabrication, understand AutoCad drawings, repair and/or rebuilding of parts and equipment used in the dig safe location trade. A working knowledge of the occupational hazards and safety precautions of the dig safe locating trade. The ability to interpret and execute diagrams, sketches, layouts operating charts, plans or models, and/or blueprints, and to follow written or oral instructions. Ability to perform physically demanding work and to work in dirty, hot, moist surroundings. Ability to perform "Call Backs" and Specialty Locates" outside of normal working hours. Ability to functionally supervise 1 to 5 employees. Ability to interact and work with outside contractors. Additional Details Qualifications acquired on the job: The ability to supervise and instruct helpers and/or assistants. The ability to accurately estimate time and materials. Ability to operate Microsoft, Excel and similar business software. Ability to operate "SQL Anywhere" (Sybase Software) or similar. Physical Demands/Working Conditions Ability to perform physically demanding work and to work in dirty, hot, moist surroundings. Exposure to utility systems including pressurized water lines, steam pipes, boilers, and mechanical equipment. May involve physical work such as lifting, climbing, standing for extended periods. Required to adhere to campus and OSHA safety policies. Work Schedule Monday - Friday, 7:00am - 3:00pm. 40 hours per week. Salary Information AFSCME Non-Exempt Grade 14. Classified Step Scale. Special Instructions to Applicants Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Technical Support & Security Analyst provides advanced technical support for the university's Student Information System (SIS) and manages key aspects of software licensing and account provisioning. This role is responsible for resolving complex Tier 3 support issues, managing user security, and ensuring the effective delivery of software and account services to campus users. The position plays a vital role in maintaining secure, reliable, and user-friendly systems that support the university's academic and administrative operations. Essential Functions Serves as the primary Tier 3 support contact for SIS related issues, resolving escalated tickets that require advanced technical expertise. Troubleshoots and resolves complex system errors, data issues, and performance problems in collaboration with technical and functional teams. Analyzes support trends to identify recurring issues and recommends system or process improvements. Participates in system upgrades, testing, and patching activities to ensure continuity and minimal disruption to users. Assigns, modifies, and audits user security roles and permissions in SIS, ensuring compliance with institutional policies and data governance standards. Collaborates with IT and data governance teams to implement SIS security protocols and ensures compliance with FERPA and other relevant regulations. Oversees account management tasks such as account creation, deactivation, and access troubleshooting across supported platforms. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. Manages software licensing processes, including compliance tracking and user access provisioning. Maintains accurate documentation of support procedures, security configurations, licensing records, and account workflows. Documents support procedures, access control workflows, and user training materials. Provides guidance to Tier 1 and Tier 2 support staff and contributes to training materials and knowledge base content. Communicates effectively with stakeholders to understand needs, provide updates, and ensure satisfaction with support services. Other Functions Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy. Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration. Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity. Performs other related duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and 3 (three) years of related experience; OR associate's degree and 5 (five) years of related experience; OR High School Diploma or equivalent and 7 years of related experience. Experience with account support or security in an ERP system (Ex. PeopleSoft.) Strong understanding of IT security principles, data privacy, and access control. Excellent problem-solving, communication, and documentation skills. Demonstrated ability to communicate effectively in explaining technical and procedural material to a non-technical audience. Demonstrated ability to work independently and manage multiple tasks and deadlines. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Experience with IT service management tools (e.g., ServiceNow) and software asset management platforms. Experience managing software licensing and account provisioning in a large-scale environment. Experience working in user security and technical troubleshooting. Physical Demands/Working Conditions Typical Office Environment. Work Schedule Monday to Friday 37.5 hours a week. This position is eligible for a hybrid/remote schedule. Salary Information Level 26 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage, please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

The Technology Specialist supports project execution by learning Goodyear systems and processes while collaborating with experienced team members. The role involves assisting with assigned tasks, seeking solutions to technical challenges, and contributing to project goals. This position requires an entry-level understanding of technology and a willingness to develop skills through hands-on experience. **What** **You'll** **Do** + Apply Technical Knowledge: Learn and implement technical solutions, current technologies, and standards to meet product requirements while documenting work according to knowledge management practices. + Collaborate Across Teams: Work with leadership and cross-functional teams to develop technology solutions, ensuring appropriate risk levels and process adherence. + Problem Solving: Use standard tools and strategies to analyze data, solve well-defined problems, and make informed decisions that support business objectives. + Innovation & Creativity: Contribute creative ideas and apply innovative thinking to assigned tasks and technology development. + Project Management: Learn and apply project management fundamentals, including planning, risk management, and execution of small project tasks across teams. + Continuous Learning: Develop understanding of project initiation, closeout processes, and conflict resolution while building technical and collaborative skills. **What** **We're** **Looking For** + Bachelor's degree or relevant experience. + 0-3 years experience w/degree, 5-8 years equivalent experience w/o degree. **What Will Set You Apart** + PMP or similar project management certifications + Learn and apply new skills from knowledge gained through additional education/experience/training. + Learn functional relationship of assigned organization. + Develop awareness and pursuit of experiences on cross-functional assignments, projects, plant assignments, and other divisional positions available for self-development. + Actively participate in meetings, in a supporting role. Initiate open dialogue with peers and leadership on areas of concern. + Provide compelling technical direction and logical conclusions within the function, both written and oral. + Complete work on time with appropriate quality. + Take responsibility for own performance and results. \#LI-FM1 $61,584.00 - $137,242.00 yr or hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. You will also be eligible for a number of benefits, including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts. You will receive more information on our Total Rewards if selected to interview. Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com . If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at ************. Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear (********************************************************************** A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at ************. When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here (*********************************************************************************************** for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here (*********************************************************************************************** for more information about Equal Opportunity laws and here (*********************************************************************************************** for related information. See Goodyear's EEO & Affirmative Action Policy Affirmation here (********************************************************************************************************************************************** . Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. See posters below for details. E-Verify Participation Poster (English and Spanish) (******************************************************************** If you have the right to work, don't let anyone take it away. Are you an agency Recruiter in the Americas or Asia Pacific? Goodyear's Global Talent Acquisition team has partnered with Recruitifi for all salaried, non-executive level candidate submissions. To be a part of our agency community please apply here (******************************************************************************************************************************************************* .

Primary Objective: To provide support to Dunkirk Technology team as well as ancillary support to other departments as directed by Technical Management. Technical Manager Responsibilities: Technology Support Review process records against procedures, order requirements, and fixed practices Product and process data collection/summarization Witness processing of critical orders/materials Creation and review of heat treatment charts Monitor department backlogs and flag up items needing attention Review conversion requisitions against order requirements Summarize data for reports and projects Systems Support Scanning, printing, retrieving documents Upload purchase orders into database QA/QC functions Material certification generation and review Quality assurance audit support Customer/OEM audit support Review test results for acceptability to customer requirement Skills: Strong organizational, analytical, and communication skills Proficient in Office (Excel, Word, Outlook) Detail oriented Ability to communicate with both technical and non-technical personnel Education: Associate degree in a STEM related field or equivalent experience in a manufacturing environment Preferred Experience: 1-3 years minimum experience in a manufacturing environment Characteristics: Safety oriented Self-starter Self-disciplined Meets commitments Proactive Physical Requirements: Ability to safely move around and work in both an office and a manufacturing environment Compliance with safety and quality policies Security Level: US Citizen or US Person meeting ITAR requirements Access to confidential business information Universal Stainless is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Primary Objective: To provide support to Dunkirk Technology team as well as ancillary support to other departments as directed by Technical Management. Technical Manager Responsibilities: * Technology Support * Review process records against procedures, order requirements, and fixed practices * Product and process data collection/summarization * Witness processing of critical orders/materials * Creation and review of heat treatment charts * Monitor department backlogs and flag up items needing attention * Review conversion requisitions against order requirements * Summarize data for reports and projects * Systems Support * Scanning, printing, retrieving documents * Upload purchase orders into database * QA/QC functions * Material certification generation and review * Quality assurance audit support * Customer/OEM audit support * Review test results for acceptability to customer requirement Skills: * Strong organizational, analytical, and communication skills * Proficient in Office (Excel, Word, Outlook) * Detail oriented * Ability to communicate with both technical and non-technical personnel Education: * Associate degree in a STEM related field or equivalent experience in a manufacturing environment Preferred Experience: * 1-3 years minimum experience in a manufacturing environment Characteristics: * Safety oriented * Self-starter * Self-disciplined * Meets commitments * Proactive Physical Requirements: * Ability to safely move around and work in both an office and a manufacturing environment * Compliance with safety and quality policies Security Level: * US Citizen or US Person meeting ITAR requirements * Access to confidential business information Universal Stainless is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

FLSA Status: Non-Exempt Pay Range:$18-$20 Under the supervision of the Vice President of Information Technology, the IT Support Specialist is responsible for providing technical support for the organization's information systems and helpdesk. As a member of Information Systems Team, the IT Support Specialist will provide help desk support, create and manage tickets, install and configure IT devices, and work on a variety of IT projects. RESPONSIBILITIES: * Provide Level 1 help desk support, escalate problem tickets as necessary and ensure complete and accurate service documentation. * Provide on-site and remote technical support to locations in and around the Buffalo, NY area. * Routinely apply problem analysis and troubleshooting procedures to resolve end-user issues. * Install, configure, maintain and repair computer hardware, software and peripheral equipment. * Basic Active Directory, MS Exchange, MS Remote Desktop, LAN/WAN, phone support and management. * Assist with the management of mobile devices and mobile device monitoring. * Routinely read and interpret technical manuals and documents. * Assist with the maintenance and tracking of hardware, software and license inventory. * Provide basic technology training and education for workforce members. * Schedule and assigned duties are subject to change based on the needs of the program and the clients we serve. QUALIFICATIONS: * Minimum 2 year degree in Computer Science/Information Systems or IT-related field. * Minimum of 2 years of experience working with IT systems/applications; previous help desk experience preferred. * Candidate must possess excellent customer service skills. * Excellent organizational and problem solving skills with the ability to effectively manage and prioritize issues and projects including those that may arise unexpectedly. * Demonstrated working knowledge and experience with Windows OS and MS Office Suite. Short-distance, same-day travel to program locations in and around the Buffalo, NY area. Some things you can look forward to: * Welcoming, team environment, that inspires you to thrive and be your BestSelf! * Rewarding work experience! * Generous paid time off * Flexible schedule * Various student loan forgiveness programs * Multiple and diverse health insurance options * Many other unique lifestyle & personal insurance options * Tuition reimbursement * CASAC certification tuition support * Professional license/certification renewal reimbursement * Defensive driving course reimbursement (if required for position) * Career growth and advancement opportunities * We look forward to telling you more!

At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **What's in it for you:** **Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Equipment, Service or Controls / Building Automation offerings. Trane Technologies, the global leader in innovative climate solutions, hands on summer internship allows participants to explore a career in Technical Sales through the following: + A 12-week internship program that will challenge and develop your technical, business, sales engineering, leadership, and communication skills - providing insight into a sales career with Trane Technologies. + Gain and interact with the world's most complete line of commercial, industrial, and institutional heating, ventilating, and air conditioning (HVAC) equipment and building management controls. + Be exposed to the many facets of Trane Technologies' businesses: Service, Equipment, Building Automation, Application, Fulfillment, and much more. + This internship will provide you with the experience to pursue a career in Technical Sales and creates the opportunity to join our industry leading Graduate Training Program (GTP) after graduation. **Where is the work:** This position has been designated as **onsite.** **What you will do: ** Our award-winning internship program provides you the opportunity to learn more about us while you collaborate with peers across North America. As a Technical Sales Intern you may experience or gain exposure to: + Work directly with our industry leading Sales Account Managers and customers. + Understand the design, application and sale of systems, controls, parts, and services for commercial, industrial, and institutional buildings. + Attend sales meetings; business functions; sales and service calls; customer meetings alongside experienced account managers and mentors. + Understand the steps sales engineers take from start to finish on a job and be hands-on in those steps throughout the internship. + Gain an appreciation for the importance of the relationship with our customers as you work with them as a daily point-of-contact creating a sense of ownership and importance in the solution-making process. **What you will bring:** + Actively enrolled in a bachelor's or master's degree in Engineering (open to all Engineering areas of emphasis) throughout the entire duration of the summer internship. + Candidates must have completed at least their sophomore or 2 nd year before the start of the summer internship to be eligible for internship positions. + Be a U.S. citizen or have the legal right to work in the U.S. without requiring sponsorship now or in the future. + A passion for continuous learning in technical fields, ensuring a solid foundation for understanding and communicating engineering solutions. + This posting is for multiple opportunities. Some positions may be remote while others may require a hybrid or onsite assignment at one of our facilities across North America. + Possess a valid driver's license for a minimum of 12 months, ability to provide proof of insurance, and have no major or frequent traffic violations including, but not limited to: + DUI in the previous 3 years + Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. **Compensation: ** Pay Range: $24.36 - $34.80 Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. **Travel:** + Less than 15% in defined geography **Equal Employment Opportunity:** We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. _This role has been designated by the Company as Safety Sensitive._

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, were creating a legacy that goes beyond businessone thats changing the world for the better. In this role, you will be responsible for providing expert technical support to customers and technicians, troubleshooting mechanical, electrical, and building automation system issues remotely. You will act as a liaison between the customer and the engineering team to ensure timely resolution of product-related concerns, and you will coordinate field service visits when issues require on-site attention. With a strong focus on customer satisfaction, you will also be involved in performance tracking, process improvements, and collaboration with internal teams to enhance products and services. Your expertise in troubleshooting and product optimization will be key in driving energy-efficient solutions and reducing environmental impacts. Key Accountabilities: Technical Support & Troubleshooting Answer queue calls from technicians and customers on site to troubleshoot mechanical, electrical, and Building Automation System (BAS) issues remotely. Assist customers with problematic equipment and recommend appropriate solutions. Determine whether reported issues are product-related or site-related, and take appropriate action for product-related concerns Work closely with QA and Engineering teams to identify and resolve underlying product issues and prevent recurring failures. During troubleshooting calls, provide guidance and recommendations to optimize product usage, improving performance and energy efficiency Load programs to PLCs and HMIs on control panels, as well as configure and program VFDs as needed. Conduct troubleshooting related to mechanical issues with pumps, electrical issues with VFDs, control panels, and communication problems with building automation systems. On-Site Support & Coordination If an issue cannot be resolved remotely, coordinate and schedule a field service technician or authorized service partner (ASP) for an on-site inspection and diagnosis, ensuring they have a detailed scope of work. Travel to local project sites (~10% of the time) for hands-on troubleshooting, start-up assistance, and commissioning of Armstrong supplied equipment. Review field service reports from technicians and ASPs, update customers on findings, and communicate any necessary recommendations or required actions. Provide customers with quotes for additional work or replacement parts based on field service reports and recommendations. Customer Support & Service Request Management Respond to customer-submitted tickets for warranty claims and service requests, determining the nature of the issue and whether it qualifies as a warranty concern. Take ownership of assigned tickets, ensuring timely resolution and proactive communication with customers. Follow up with logistics teams on service-related tickets, ensuring prompt handling and shipment of required parts. Recommend appropriate replacement part numbers to customers based on troubleshooting findings and service history. Performance & Process Improvement Maintain and improve KPI targets, including average response time and ticket closure time. Multitask efficiently by logging cases in the system while actively troubleshooting with customers. Work with service coordinators and the National Service Manager to ensure effective scheduling and dispatch of field technicians and ASPs. Collaborate with internal teams and vendors to enhance products and service processes, implementing improvements to reduce cycle times and enhance customer experience. Provide feedback on new products received from customers, working with product owners to drive enhancements from a service perspective. Participate in value stream meetings to provide feedback from a service perspective for product development and improvements. What Were Looking For To thrive in this role, you should bring: Education & Experience Diploma or degree in Electrical Engineering, Building Controls/Automation, HVAC, or a related field, with at least three (3) years of relevant experience Alternatively, five (5) years of experience in the HVAC/Controls industry may be considered At least two (2) years of experience working in technical support, customer service, or a related role in an industrial environment. Experience with engineering, manufacturing, and distribution operations is an asset. Public speaking and training experience is a plus. Technical Expertise Strong knowledge of centrifugal pumps, heat exchangers, and building automation controls. Familiarity with building automation communication protocols such as BACnet and Modbus. Experience with Tridium Niagara and wireless networking is a definite asset. Hands-on experience with troubleshooting VFDs, PLCs, HMIs, and control panels. Skills & Abilities Strong technical aptitude with the ability to work independently and collaboratively in a fast-paced, evolving environment. Creative problem-solving skills and ability to conduct root cause analysis. Ability to break down complex problems into simplified solutions and provide clear, well-thought-out recommendations. Strong team-oriented leadership skills with a proactive, action-driven approach. Customer-first mentality with a commitment to taking ownership of support tickets and ensuring customer satisfaction. Excellent communication skills with the ability to engage in open and authentic discussions in all situations. Ability to multitask effectively, balancing phone support, case documentation, and coordination with internal teams simultaneously. Why Armstrong Fluid Technology? By joining us, youll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. Youll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrows solutions today.

The Technical Support Field Specialist provides comprehensive technical support for Reichert instruments via phone, email, and on-site visits. This on-site role involves troubleshooting, servicing, and maintaining ophthalmic instrumentation while ensuring high-quality customer service and technical documentation. Key Responsibilities * Provide technical support for Reichert products via phone and email. * Research and gather information to address technical product questions, including interviewing subject matter experts. * Create and update user guides, parts/service manuals, and other documentation. * Provide status updates on repairs and create RMA forms for customers returning instruments for servicing, replacement, parts, or accessories. * Process paperwork for repairs and loaners. * Utilize Reichert's internal MRP and complaint systems to document product returns, complaints, and manufacturing information. * Attend product meetings and collaborate with product teams to improve instrument quality. * Deliver service training and travel to Reichert-certified dealers, government agencies, doctors' offices, and trade shows for on-site technical support (up to 15% travel required). * Develop and maintain clear, concise technical documents-including diagrams, flow charts, and graphics-that meet ISO and industry technical writing standards. * Assist in the development and maintenance of company style guides, templates, and document control. * Update, edit, and modify Reichert manuals using source programs (e.g., InDesign, Word). Requirements for Consideration * Two-year technical degree with a technical support background or 5 years of experience. * Mechanical and electronic repair experience to support Reichert product servicing. * Background and working knowledge of ophthalmic instrumentation (preferred). * Experience with serial communication and familiarity with EMR (Electronic Medical Record) systems (preferred). * Excellent customer service and interpersonal communication skills. * Strong problem-solving abilities. * Ability to maintain and organize technical information. * Capability to train dealer technicians on repairing, calibrating, and using ophthalmic instrumentation. * Technical writing experience, including gathering source information and composing manuals and procedures using Adobe (e.g., InDesign, Acrobat, Photoshop) and Microsoft (e.g., Word, Excel, PowerPoint) applications. * Advanced technical proficiency in hardware, software, networks, and systems. * Knowledge of cybersecurity principles. * Familiarity with emerging technologies such as AI and machine learning. * Effective communication and collaboration skills. * Commitment to continuous learning and adaptability. * Strong time management and prioritization skills. * Project management experience. Compensation Employee Type: Salaried Salary Minimum: $50,000 Salary Maximum: $70,000 Incentive: No Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location. For more information on AMETEK's competitive benefits, please click here. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit ************** for more information. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call ****************. Nearest Major Market: Buffalo

You have challenged yourself in an academic field and are ready to take that challenge to the next level. Internships give you an opportunity to gain valuable, hands-on experience that lets you put your education to work. Our openings are designed to fit into your school schedule, to see Milton CAT from the inside and decide if it's the place to launch your career. Each year, we hire internships for a variety of positions at our locations throughout New England and upstate New York. There are opportunities to apply your knowledge in areas that include finance, marketing, operations, warehousing and equipment repair and service. Interns have opportunities to be exposed to all facets of the business. This internship will be during summer 2026 and will be working in our Earthmoving & Compact Equipment Service Department as a heavy equipment/diesel mechanic. This is a paid internship: $20.00/hr. Interns are considered valuable members of our team, and therefore earn benefits including: Real world experience Competitive salaries Consideration for full-time employment when you graduate Qualifications High school diploma or GED equivalent. Must be currently enrolled as a student in a public, private or accredited academic institution majoring in a diesel or heavy equipment program. Knowledge of diesel engine, electric generator, power distribution and associated equipment. Fast learner with a 3.0 or higher GPA on a 4.0 scale. Excellent computer and related software skills (Microsoft Word, Excel, Outlook). Excellent communication and interpersonal skills. Demonstrated leadership ability, and team-building skills are all advantages. Organization and time management skills. Versatility and the flexibility to adapt to new situations are essential. Able to commute to work location on a daily basis. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.

*The recruitment process for this role will begin in Fall 2025, for a June 2026 start date* This role is not eligible for visa sponsorship, meaning you will need to be able to secure and maintain work authorization without the need for a written submission by the company to a government agency, or the need for the company to make an entry as the immigration employer of record (e.g., STEM OPT training plan, I-20 Form endorsed for CPT, TN employer, etc.) Overview: Works under direction of a mentor to complete technology-related projects and assignments for a specified and established length of time. Primary Responsibilities: May complete any or all of the following depending on business/departmental requirements: Support project-based activities aligned to software development, technical engineering, cybersecurity or data engineering. Projects will have measurable objectives and clear outcomes. Depending on area supported, may complete basic programming and testing or draft plans and scripts of a technical nature. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. Scope of Responsibilities: The jobholder works under immediate supervision. The position is for an established time period. Supervisory/Managerial Responsibilities: Not Applicable Education and Experience Required: Currently pursuing a minimum of a Bachelor's degree in Computer Science, Computer Engineering, Software Development or related STEM field Minimum cumulative Grade Point Average (GPA) of 3.0 Work Visa Sponsorship not offered for this role Education and Experience Preferred: Minimum cumulative Grade Point Average (GPA) of 3.5 Java, SQL, Python, C# or similar programming knowledge with some practical application. Demonstrated teamwork skills Exposure to Agile methodology Proven innovative and creativity skills Strong interpersonal skills Strong written and verbal communication skills Focused on continual learning Proven collaborative skills Team-focused approach Proven analytical skills Proven problem-solving skills M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.00 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.LocationBuffalo, New York, United States of America

Benefits: Flexible schedule Free uniforms Training & development Role: Handyman / Home Service Technician Assistant We provide: Year-round stable, steady work Regular work hours Flexible scheduling TruBlue t-shirts, polos, and other company gear Strong office support TruBlue of Williamsville is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman / handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General Carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Interest in miscellaneous around-the-house repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage but not required. Candidates must also be legal citizens of the US and speak fluent English. Candidates must be able to pass background check and drug screening We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up! All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."

Job Description The Recovery Zone Attendant ensures safe, smooth, and exceptional daily operations within OWM's Recovery Zone. This role begins with primary responsibility for operating and managing two Hyperbaric Oxygen Therapy (HBOT) units, including taking and documenting client blood pressure and vital signs prior to treatment. As the Recovery Zone expands, this position will transition into a full-attendant role overseeing all modalities-including the infrared sauna, cold plunge, Human Regenerator Bed, and HBOT chambers-while maintaining a pristine environment and delivering a premium-level wellness experience. The Attendant plays a critical role in hospitality, safety, equipment readiness, and the cleanliness of the entire center. Key Responsibilities Phase 1: HBOT Operations Oversight Client Intake & Safety Conduct and record blood pressure and vital signs prior to HBOT sessions following OWM Standard Operating Procedures. Assess client readiness for HBOT based on vitals and reported symptoms; notify clinical staff of abnormalities or concerns. Review safety protocols and session expectations with clients before every treatment. HBOT Operation & Maintenance Operate, monitor, and maintain two hyperbaric oxygen chambers with strict adherence to safety protocols. Perform daily pre- and post-session chamber checks and cleaning. Maintain detailed logs for chamber sanitation, oxygen flow, usage, and maintenance activities. Assist clients entering and exiting the chamber safely and comfortably. Phase 2: Full Recovery Zone Attendant Role Client Experience & Support Welcome clients, review session instructions, and guide them through safe use of each modality. Provide attentive assistance while supporting privacy, comfort, and calmness. Monitor clients to ensure correct and safe usage of the: Infrared sauna Cold plunge Human Regenerator Bed HBOT chambers Additional wellness technologies added to the zone Assist clients physically if needed (e.g., stepping into cold plunge, positioning in the sauna, settling in the Regenerator Bed). Environment & Hospitality Management Maintain a serene, spa-level environment across all areas. Set up and restock: Robes, towels, slippers Coffee & tea station Water, electrolytes, and light refreshments Ensure all rooms and shared spaces remain clean, organized, and guest-ready at all times. Laundry Responsibilities Collect, launder, fold, and restock all towels, robes, linens, and other washable items. Maintain an organized laundry workflow to ensure continuous inventory throughout the day. Track linen usage and notify management when supply replenishment is needed. Equipment Oversight & Cleaning Follow all manufacturer and OWM cleaning protocols for each device. Sanitize all equipment between client sessions. Check functionality daily and report any issues immediately to maintenance or management. Inventory, Stocking & Facility Management Stock and organize all operational supplies, refreshments, linens, and amenity items. Maintain cleanliness and organization of all recovery rooms, hallways, and staging areas. Support basic troubleshooting for equipment as trained. Safety & Compliance Follow all HBOT-specific safety standards, including monitoring for contraindications or adverse reactions. Document blood pressure, vitals, and safety screenings accurately in designated logs. Uphold strict hygiene and infection-control practices. Maintain patient confidentiality and adhere to HIPAA guidelines. Complete all required training and certifications (including CPR/First Aid, if not previously certified). Qualifications Required Experience in wellness, healthcare, spa, or hospitality settings. Strong customer service skills with a calm, attentive, and professional demeanor. Ability to accurately take and document blood pressure and vital signs (training provided if needed). Comfort operating and learning advanced wellness equipment. Excellent organizational and multitasking ability. Ability to perform physical tasks, including assisting clients and managing laundry. Preferred Prior experience with HBOT or other medical/wellness devices. CPR/First Aid certification. Background in medical assisting, athletic training, kinesiology, or hospitality management. Core Competencies Safety First Mindset - especially regarding HBOT protocols and vitals. Client-Centered Service - calm, compassionate, anticipatory care. Operational Discipline - adherence to checklists and cleaning standards. Professionalism & Hospitality - creating a premium guest experience. Adaptability & Initiative - adjusting to new modalities and tasks as the zone expands. Team Communication - clear, proactive communication with clinical and admin teams. Career Path & Growth Opportunities With strong performance and expanded facility growth, the Recovery Zone Attendant may advance into: Senior Recovery Zone Specialist Recovery Zone Supervisor Wellness Technician Facility Operations Manager Cross-trained support roles within HBOT, Clinical Services, or Aesthetic Operations Physical Requirements: Frequent standing, walking, bending, reaching, and occasional lifting Must be able to assist clients in and out of HBOT chamber Employment Type: Full-Time Shift Schedule: Monday - Friday with occasional Saturdays. Location: Buffalo, NY - Onsite Travel Requirements: None Equal Opportunity Employer Statement: OWM Integrative Wellness is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants without regard to race, religion, gender, national origin, age, disability, or any other protected status.

Fenwick & West handles complex, innovative technology transactions for some of the most prominent life sciences and technology companies in the United States and abroad. Our technology transactions group also works closely with our corporate group, which is consistently ranked as one of the top Startup & Venture Capital, IPO and M&A practices in the United States, as well as our leading life sciences patent prosecution practice. Job Description: We are currently seeking associates with two (2) to four (4) years of licensing / collaboration and commercial partnering transactions experience for our growing life sciences technology transactions practice. The ideal candidate will have substantial law firm experience representing biotechs and big pharmas as they license patents and collaborate to advance novel therapeutics, vaccines, diagnostic and digital health technologies through clinical trials and toward regulatory (FDA) approval. Experience working with AI-native or AI-driven biotechnology companies-particularly those integrating artificial intelligence or machine learning into drug discovery, diagnostics, or life sciences R&D-is a plus. This is an ideal position for candidates seeking to work closely with founders developing cutting edge technologies and negotiate complex standalone commercial transactions that transform both the technologies and participants. The position also suits those desiring both life sciences and broader tech exposure. Superior academic credentials, excellent oral, written and interpersonal skills required. We require that the candidate must be barred in the state of the office they are submitting their application for or are eligible to sit/waive into the next bar exam. To apply, please complete our online application and include a cover letter, resume, and law school transcript. Agency recruiters: please submit separately via your agency's Workday portal. #LI-HYBRID Benefits and Compensation Details: At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing. The anticipated range for this position is: $235,000 - $310,000 Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Purpose Statement We're seeking a detail-oriented, digitally fluent and tech-savvy professional to join our high-performing Corporate Communications team. This role serves as the operational backbone of our team, ensuring we run efficiently and effectively in support of our entire global family-owned business. The ideal candidate is a self-starter and "digital native" who thrives in a fast-paced business environment. They bring strong technical acumen, a collaborative mindset and a client-service orientation - especially when supporting executive and senior leaders during high visibility meetings, events and communications milestones. They are organized, resourceful, emotionally intelligent and passionate about using technology to enable impactful communication and content across generations. Key Accountabilities and Outcomes Key Responsibilities Technology & Tools Management * Serve as the day-to-day owner of communications platforms and tools (e.g., intranet, email, collaboration tools, social listening, media monitoring). * Manage access, permissions, and vendor relationships. * Troubleshoot basic issues and coordinate with IT or vendor support. * Research and recommend new tools or upgrades to enhance team efficiency and effectiveness. Content & Channel Support * Assist in creating and publishing content across channels (intranet, email, digital signage, etc.). * Ensure tools and platforms are optimized for user experience and accessibility. * Partner with content owners to maximize reach and engagement. * Organize and manage creative assets and content libraries. Event Support * Provide technical and logistical support for Corporate Communications-led events, including executive town halls, marquee meetings, livestreams and training sessions. * Manage virtual event platforms and troubleshoot live issues, as needed, in partnership with IT/production colleagues. Operations Support * Support daily team operations, ensuring smooth workflows and consistent execution. * Assist with project management, team planning tools and reporting dashboards. * Help document and maintain processes, templates and best practices. Measurement & Reporting * Help create dashboards and reports to track communication performance and engagement. * Maintain data quality and consistency across platforms. * Analyze survey feedback and engagement metrics to generate actionable insights. Knowledge, Skills, and Experience Qualifications | Skills | Experience Required * Bachelor's degree in Communications, Marketing, Business, Information Systems, or related field (or equivalent work experience) * 1-3 years of experience in communications, operations, project management, or technology support * Strong technical aptitude and ability to quickly learn new tools/platforms * Proven ability to thrive and deliver in a fast-paced, dynamic environment, with a client service mindset; must be able to manage multiple priorities * Familiarity with intranet/CMS platforms, email marketing tools, analytics dashboards, and collaboration platforms (e.g., SharePoint, Teams, Power BI) * Highly organized and detail-oriented, with the ability to manage multiple priorities * Strong interpersonal skills and emotional intelligence * Experience supporting change management or training others on communications platforms * Natural collaborator and relationship builder who values team success Success in This Role Looks Like * Communications tools and processes are well-managed, enabling greater efficiency across team operations. * Platforms and technologies are fully leveraged to deliver impactful communications. * Reporting and insights drive continuous improvement. * The specialist is recognized as the "go-to" resource for communications technology and operational support. About Us Our Corporate Communications team is lean and impactful-collaborative, creative, and committed to excellence. We support our global enterprise by connecting people through meaningful communication, enabling leaders and amplifying stories that matter. Joining our team means becoming part of a high-performing group that values partnership, innovation and connection. Rich's is a global, family-owned company operating in over 100 countries with more than 13,000 associates around the world. We're grounded in a values-driven culture and united by the spirit of innovation we were founded on 80 years ago. Rich's. Infinite Possibilities. One Family. COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $50,150.00 - $67,850.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process. BRINGING YOUR BEST SELF TO WORK. As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: * Competitive compensation * Health & financial benefits * Paid time off * Parental leave * Family planning support * Flexible work policy * Associate resource groups * Volunteering & community impact opportunities * Holiday gatherings * In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible. MEET RICH'S. Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Nearest Major Market: Buffalo Job Segment: Corporate Communications, Marketing Communications, Communications, Change Management, Marketing, Management

Job DescriptionBenefits: Flexible schedule Free uniforms Training & development Role: Handyman / Home Service Technician Assistant We provide: Year-round stable, steady work Regular work hours Flexible scheduling TruBlue t-shirts, polos, and other company gear Strong office support TruBlue of Williamsville is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman / handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General Carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY Treating people with respect and looking for the same in return, everyone has a voice! TRUST Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY Taking pride in ones work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Interest in miscellaneous around-the-house repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage but not required. Candidates must also be legal citizens of the US and speak fluent English. Candidates must be able to pass background check and drug screening We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up!

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour. And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Are you ready to be the hero who ensures seamless connectivity for our community? As a Repair Representative on the Community Solutions team at Spectrum, you'll play a vital role in troubleshooting and resolving technical issues for our customers. Your expertise in Video, Internet and Voice services will directly enhance customer satisfaction and contribute to our organization's success. By providing exceptional support, you'll make a significant impact on our customer experience and help maintain Spectrum's reputation for reliability. Join us and be the difference in delivering top-notch service to our community. What Our Repair Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience by diagnosing issues and guiding customers through troubleshooting steps. * Providing quality service in account activation, maintenance, billing, problem solving and troubleshooting for Video, Internet and Voice services. * Identifying potential sales opportunities to upgrade services and assisting field employees with account setups and work orders. * Accurately documenting customer interactions and resolutions and escalating complex issues to higher-level support when necessary. * Staying updated on the latest cable services and equipment, demonstrating flexibility by handling additional tasks and working with management to streamline processes. Working Conditions * Normal office conditions with various schedules, including holidays. Required Qualifications Education * High school diploma or equivalent Experience * 1+ year(s) in cable operations or telecommunications call centers or equivalent combination of education and experience Skills & Abilities * Strong verbal and written communication * Complex problem-solving and follow-up skills * Attention to detail and excellent customer service * Positive phone demeanor * Ability to train and guide other representatives * Knowledge of Bulk/MDU offerings, technical requirements, and billing * Proficiency with PCs, Microsoft Office Suite, and intranet navigation * Knowledge of billing systems and troubleshooting for Video, Internet and Voice services Preferred Qualifications * 1+ year(s) of experience in customer service and technical support #LI-JE1 COP150 2025-65025 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Benefits: Flexible schedule Free uniforms Training & development Role: Handyman / Home Service Technician Assistant We provide: Year-round stable, steady work Regular work hours Flexible scheduling TruBlue t-shirts, polos, and other company gear Strong office support TruBlue of Williamsville is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman / handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General Carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Interest in miscellaneous around-the-house repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage but not required. Candidates must also be legal citizens of the US and speak fluent English. Candidates must be able to pass background check and drug screening We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up! Compensation: $16.00 - $21.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role: As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive's support processes and work with our team to develop and scale the Technical Support function. This position is onsite in our Buffalo, NY office. What You'll Do: Email, Chat and Voice Support - Answer inbound inquiries coming through Motive's support hotline, live chat feature or support email address during Central Standard Time business hours Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues Work with your leadership team to improve systems and processes that will help the team scale. What We're Looking For: 1+ years of technical customer service experience is strongly preferred Natural instinct to empathize with users Strong analytical skills Excellent verbal and written communications skills Native or bilingual spoken and written English skills Comfortable with rotational shifts Must be able to work onsite in our Buffalo, NY office Pay Transparency Your annual compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits. The compensation range for this position will depend on where you reside. Motive uses three geographic zones to determine pay range. For this role, the compensation ranges are: New York Pay Range$20-$25 USD Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. #LI-Remote