We are looking for a Technical Support Specialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technical support while upholding the company's quality, safety, and brand standards.
What You'll Do
Respond to technical inquiries related to flooring adhesives, installation systems, and associated products.
Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques.
Document customer interactions and manage cases within the case management system.
Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed.
Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds.
Support quality events or recalls through customer communication and established procedures.
Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards.
Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement.
Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies.
Provide backup support to the Technical Support team during peak periods.
What We're Looking For
Experience in technical support, flooring, construction materials, or a related industry preferred
Strong problem-solving, communication, and documentation skills
Ability to explain technical information clearly to diverse audiences
Customer-focused mindset with attention to detail
$40k-68k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Regional Diagnostic Technical Specialist
Zoetis, Inc. 4.9
Technical assistant job in Chicago, IL
States considered: Chicago based preferred.
Role Description:
The Regional Diagnostics Technical Specialist (RDTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. Their primary purpose is to assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. The specialist will be involved in all phases of the onsite support process with emphasis on diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products.
Anticipated travel within assigned territory as required (up to 60%-70%).
Responsibilities:
Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products.
Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products.
Responds to requests for onsite technical support, providing prompt and accurate technicalassistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.
Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations.
Provides post sale product installation and validation, applications and operations training.
Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information.
Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through.
Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes.
Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments.
Works closely with the Area Business Manager (ABMs), Diagnostic Technical Specialist (DTSs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach.
Works with the ABM, DTS, and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers.
Ability to safely lift and move 60 lbs.
Knowledge, Skills, Ability Requirements:
Basic computer skills (i.e. Microsoft Office, Excel, Adobe)
At least one year of experience working in a clinical setting.
Basic knowledge of animal disease states preferred.
Knowledge of diagnostic products, instrumentation, and clinic processes
Candidate must possess an analytical mindset and demonstrable critical thinking skills
Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests.
This position requires travel to multiple locations within the US.
Typically works standard business hours, Monday through Friday.
May be required to travel on a Sunday to be at a customer location Monday morning.
Qualifications (Training, Education, & Prior Experience):
Position requires an associate degree with a bachelor's degree preferred or equivalent experience.
A degree from a Veterinary Technology Program preferred.
Credentialed Veterinary Technician preferred.
The US base salary range for this full-time position is $72,000 - $118,000. Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$72k-118k yearly 3d ago
IT Support Specialist (Entry Level)
Knowles Corporation 4.7
Technical assistant job in Itasca, IL
Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker).
* Support device lifecycle management including provisioning, upgrades, and decommissioning.
Helpdesk Support
* Provide Tier 1 technical support for hardware, software, and network-related issues.
* Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services.
* Manage Active Directory accounts, including password resets and group memberships.
* Respond to user requests via ticketing system, phone, and email.
* Assist with onboarding and offboarding processes, including account setup and equipment provisioning.
Cybersecurity Monitoring
* Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM).
* Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections.
* Escalate potential threats to senior IT staff.
* Support basic compliance and security hygiene initiatives.
Networking Support
* Assist with troubleshooting network connectivity issues.
* Perform basic switch port checks and cable management.
* Document network configurations and changes.
Documentation & Collaboration
* Maintain accurate records of support activities, system configurations, and procedures.
* Collaborate with IT team members on projects and departmental initiatives.
Qualifications
* Associate or bachelor's degree in information technology, computer science, or a related field.
* Strong interest in endpoint management, cybersecurity, and IT support.
* Basic understanding of Windows OS, Microsoft 365, and networking fundamentals.
* Excellent communication, troubleshooting, and organizational skills.
* Ability to work independently and collaboratively within a team.
* Eagerness to learn and grow in a dynamic IT environment.
Preferred Skills (Not Required)
* Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM).
* Exposure to cybersecurity platforms and monitoring tools.
* Experience with ticketing systems (e.g., ServiceNow, Jira).
* Basic scripting knowledge (e.g., PowerShell, Bash).
EEO-M/F/D/V
At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs.
Benefits and other Compensation Programs
At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply):
* Medical, dental and vision
* Health Savings Account (HSA) / Flexible Spending Accounts (FSA)
* 401K plan with a company match - 100% match on the first 5% you contribute
* Short- and Long-term disability coverage
* Life Insurance and AD&D - 100% paid by employer
* Employee Assistance Program (EAP)
$50k-60k yearly Auto-Apply 60d+ ago
Polysomnographic Tech Assistant
Ann & Robert H. Lurie Children's Hospital of Chicago 4.3
Technical assistant job in Chicago, IL
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Location
Ann & Robert H. Lurie Children's Hospital of Chicago
Job Description
General Summary of Position Responsibility:
The Polysomnographic Tech Assistant is a support position in the Sleep Medicine Center with duties designed to be flexible in order to meet the specific needs of the department. The Polysomnographic Tech Assistantassists the Polysomnographic Technologists by facilitating the workflow of the department. Individuals in the Polysomnographic Assistant role will have demonstrated strong communication and collaboration skills and the ability to achieve results in a team environment. Active participation in an intensive Polysomnography training program will be required including the completion of AASM (American Academy of Sleep Medicine) online learning modules. Completion of internal competencies as well as hands on coaching required in order to successful transition into the Polysomnographic Technologist role.
Essential Job Functions:
Area Specific Job Accountabilities:
Assists Polysomnographic Technologists with tasks for the successful acquisition of Polysomnography studies.
Assure that all signals are clear from artifact at all times.
Report all observed patient concerns and changes in condition to the Polysomnographic Technologists.
Disconnects patient from the electrodes, cleans and removes equipment from the patient room at the conclusion of the study.
Performs cleaning of equipment, and restocks supplies as needed. All equipment and supplies will be cleaned according to area policy and maintained in the appropriate dirty/clean holding areas.
Facilitates patient flow to and from the sleep areas.
Works cooperatively as a team member to foster achievement of unit/hospital goals.
Actively completes 25 Self-Study modules through the AASM (American Academy of Sleep Medicine).
Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
Performs other duties as assigned.
Knowledge, Skills and Abilities:
High school diploma required.
Minimum of one year of experience working in a healthcare role required.
Basic Life Support Certification required.
Ability to move machines and patients weighing in excess of 25 pounds.
Ability to effectively communicate with hospital staff and departments.
Entry level personal computer or Microsoft Windows knowledge.
Education
Pay Range
$18.00-$27.00 Hourly
At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children's facilities
Discount purchasing program
There's a Place for You with Us
At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.
Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Support email: ***********************************
$18-27 hourly Auto-Apply 30d ago
Technical Support Specialist, IT
Northwestern University 4.6
Technical assistant job in Evanston, IL
Department: Alumni Relations & Development Salary/Grade: NEX/15 Target hiring range for this position will be between $27.50 - $30.65 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.
Job Summary:
The Technical Support Specialist delivers expert support for workplace endpoint technologies, ensuring reliable performance and a seamless user experience. This role is responsible for installing, configuring, and maintaining hardware and software systems, while diagnosing and resolving technical issues using advanced troubleshooting techniques and diagnostic tools. The specialist partners with peers and end users to coordinate routine projects, optimize workflows, and uphold service excellence. Additionally, this position enforces policies, procedures, and standards to align with organizational goals and industry best practices, contributing to a secure and efficient IT environment.
Description of workplace endpoint technology: 300+ laptops, desktops, and tablets with a mix of Windows and mac OS operating systems. Peripherals and conference room equipment to support 285 staff. Training room equipment including laptops, projectors, cameras, and audio equipment.
Please note: Hybrid schedule with required onsite days.
Specific Responsibilities:
Strategic Planning
* Assists in the creation of workplace endpoint technology initiatives.
Administration
* Recommends modification of practices and procedures to increase effectiveness or efficiency.
* Collaborate with users to implement projects that leverage IT systems and tools.
* Authors Scopes of Work for small projects.
* Creates and maintains user documentation
Development
* Installs, repairs, and adjusts workplace endpoint technology using standard tools and test equipment while following established procedures.
* Performs such tasks as imaging devices, replacing hardware components, deploying new equipment, and participating in team projects.
* Performs routine preventive maintenance tasks in accordance with established practices.
Performance
* Diagnoses and resolves complex problems, questions and inquiries encountered by clients according to established practices
Miscellaneous
Performs other duties as assigned.
Minimum Qualifications:
* Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience.
* 2 years IT, CS user support or other relevant experience required.
* Familiarity with enterprise collaboration tools (e.g., Microsoft 365, Zoom).
Infrastructure
* Adobe Creative Cloud Suite
* information security
* Mac OS X Operating System
* Microsoft Exchange
* Microsoft 365
* Microsoft SharePoint
* Zoom
* Storage hardware
* Windows Operating System
Analytical
* critical thinking
* decision making
* judgment
* problem solving
* Troubleshooting
Project
* collaboration and teamwork
* functional documentation
* organizational skills
* planning
Minimum Competencies: (Skills, knowledge, and abilities.)
* Proven expertise in hardware and software diagnostics and troubleshooting
* Excellent customer service and communication skills for technical and non-technical audiences.
* Ability to work autonomously while thriving in collaborative team environments
* Strong written and verbal communication skills for clear and professional interactions
* Effective time management with adaptability to shifting priorities
* Attention to detail ensuring accuracy and quality in all deliverables
* Adaptability and willingness to learn new technologies.
Preferred Qualifications:
* Relevant certifications (CompTIA A+, Network+, Microsoft, Apple)
* Prior experience in a technical support or IT service environment.
Preferred Competencies: (Skills, knowledge, and abilities)
* Advanced proficiency in hardware and software troubleshooting across diverse platforms
* Experience delivering exceptional customer support in high-volume or complex environments
* Demonstrated ability to lead initiatives or mentor team members while fostering collaboration
* Strong technical documentation skills and ability to communicate complex concepts clearly
* Proven track record of managing multiple priorities under tight deadlines with flexibility
* Commitment to quality assurance with a focus on process improvement and accuracy
Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more.
Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more.
Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more.
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
$27.5-30.7 hourly 4d ago
Entry Level Tech Assistant
Sentinel 3.8
Technical assistant job in Chicago, IL
Responsibilities
One of our top education partners is searching for a motivated, tech‑savvy Entry-Level IT Field Technician to support schools across the Chicagoland area! This short-term contract (with strong potential to extend) runs Monday-Friday, 3PM-7PM, perfect for anyone looking to gain hands-on experience while keeping their days free.
In this dynamic, on-the-move role, you'll be the go-to IT hero-helping students, teachers, and staff stay connected and productive with your after-hours work. From setting up Chromebooks to keeping IT assets organized, you'll play a crucial part in making sure daily school operations run smoothly. Plus, you'll visit multiple campuses, so no two days ever look the same!
What You'll Be Doing
Deliver friendly, on-site IT support to faculty, staff, and students
Set up, configure, and troubleshoot Chromebooks and other classroom devices
Assist with inventory management and IT asset tracking
Qualifications
Experience with IT Support and troubleshooting a plus
Formal IT training, courserwork and certifications preferred
Experience with Google Chromebooks
Must be able to comfortably lift up to 50lbs independently and up to 150lbs with assistance
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$18.00/hr
What you get:
We offer weekly competitive pay, medical, dental, vision, 401K and more.
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at *************************
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact ************************.
The “Know Your Rights” Poster is available here
********************************************************************************************
Sentinel EEO Policy Statement is available here.
****************************************
JFNDNP
$18 hourly Auto-Apply 6d ago
Technical Assistant
Axis Capital Holdings Ltd. 4.0
Technical assistant job in Chicago, IL
This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.
How does this role contribute to our collective success?
As a TechnicalAssistant this role will act within established guidelines and support the Underwriting teams, working closely with Underwriting Assistants and Underwriters to provide clerical/office support to assigned business unit(s) and/or department(s).
What will you do in this role?
* Prepare policies for policy issuance where applicable.
* Review policies for accuracy and regulatory standards
* Review policy logs for accurate input
* Input policy and underwriting data in appropriate systems
* Process endorsements per request within established Company guidelines - where applicable
* Work with identified resources to maintain a structured diary system. Work with identified resources to structure and maintain file organization.
* Coordinate file pulls and manages diary system to ensure that all necessary information is received within established timelines.
* Follow up on delinquent data.
* Submission management - where applicable
* Actively be able to switch between competing tasks and priorities.
* Open communication by phone, email, video services, or in person where applicable
You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.
About You:
We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.
What you need to have:
* Proficient verbal and written communication skills
* Solid mathematical aptitude Proficient in Microsoft Office products (particularly, Excel and Word)
* Good computer, organization, written and verbal communication skills.
* Good multi-tasking skills: ability to organize work and perform within time constraints.
* Ability to work independently with little direct supervision.
What we prefer you to have:
* Knowledge of underwriting principles and processes
* Understands how to access and utilize necessary reference materials.
* Familiarity with regulatory requirements
* Preferred knowledge of policy forms and documentation
Role Factors:
In this role, you will typically be required to:
Be in the office 3 days per week, this is a hybrid role based on geographic location.
What we offer:
For this position, we currently expect to offer a base salary in the range of $40,000 to $55,000. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.
In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.
Where this role is based in the United States of America, this role is Non-Exempt for FLSA purposes.
$40k-55k yearly Auto-Apply 13d ago
Technical Support
Amada 3.8
Technical assistant job in Schaumburg, IL
The SSC Technical Support position is responsible for providing onsite and remote technical support to end users, including desktop and laptop systems, software applications, mobile devices, and audiovisual equipment. This role supports daily IT operations through hands-on troubleshooting, user assistance, and collaboration with senior IT staff.
ESSENTIAL FUNCTIONS:
Support and troubleshoot A/V equipment including conference room displays, projectors, video conferencing systems (Google Meets, Teams, Webex, and Zoom) and audio systems.
Install, configure, upgrade for new or existing desktop/laptop software and hardware, desk phones and mobile devices
Provide onsite, remote and phone support for troubleshooting, including PC/laptop hardware, software, desk phones, tablet and Smartphone
Assist network administrator manage phone system and backup
NON-ESSENTIAL FUNCTIONS:
Assist with maintenance of onsite desktops, laptop, monitors, printers, copiers, video conference system, fax machines
Maintains parts inventory and logs all services/repair activity
Learn and understand basic knowledge on Windows Servers and networking tools and utilities
Assist with maintenance of Windows servers 2019 through current versions
Perform other tasks as assigned by management
KNOWLEDGE:
Familiarity with modem A/V systems and platforms such as Google Meets, Cisco Webex, Microsoft Teams and conference room integrations.
Knowledge of Windows Server environments and basic networking
Experience with Windows 11, MacOS, Linux, iOS, android and limited networking required
Experience with Windows servers 2019 through current versions helpful
Minimum of 2 years' experience in Information Technology or computer related degree
SKILLS:
Graduate of accredited college or equivalent experience
Detail oriented with ability to work independently and prioritize multiple tasks
Strong communication skills and interpersonal skills
Ability to work harmoniously with others
PAY RANGE:
$60,000-$70,000
SCHEDULE:
8:00am - 5:00pm
Monday - Friday
Onsite at Schaumburg location
Please note that Amada does not provide visa sponsorships.
TRAVEL:
As requested by manager
REPORTING RELATIONSHIP:
IT Operations Manager
SUBORDINATE STAFF:
None
WORKING CONDITIONS:
LIFTING: Average Weight: 25 lb. Frequency: Daily
$60k-70k yearly 7d ago
Technical Assistant - Testing Center
Triton College, Il 4.1
Technical assistant job in River Grove, IL
ESSENTIAL FUNCTION: The TechnicalAssistant will support the daily functions of the Testing Center, including exam proctoring, customer service, office support, and maintenance of the testing environment. Qualifications EDUCATION: 1. High school diploma or equivalent.
SKILLS:
1. Ability to use computer software and assessment platforms.
2. Excellent customer service skills.
3. Excellent oral and written communication skills.
4. Ability to work effectively with students, faculty, and community members.
Responsibilities
DUTIES:
1. Maintain the integrity and security of testing materials, procedures, and facilities.
2. Administer placement testing for new and continuing students.
3. Proctor and administer computer-based and paper exams.
4. Record and maintain accurate records of services provided.
5. Provide office support for the Testing Center front desk.
6. Other duties as assigned by supervisor.
$26k-30k yearly est. 32d ago
Help Desk Technician, Tier II (56851)
The Hiller Companies, LLC 4.3
Technical assistant job in Alsip, IL
The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization.
Location: This position will be located on-site at Reliable Fire Equipment in Alsip, IL; Reliable is a division of The Hiller Companies, LLC.
Pay Range: $32.52/hour - $37.94/hour
Key Responsibilities:
* Respond to incoming support requests in a timely and courteous manner.
* Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems.
* Document and track all support requests in a help desk ticketing system.
* Escalate complex issues to higher-level support staff as needed.
* Install, configure, and maintain software applications and operating systems.
* Perform regular maintenance tasks on hardware and software systems.
* Provide end-user training on software applications and systems.
* Communicate technical information to non-technical users in a clear and concise manner.
* Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues.
* Other duties as assigned.
$32.5-37.9 hourly 11d ago
Therapeutic Assistant/Behavior Technician Flex - Chicago
Merlin Day Academy
Technical assistant job in Chicago, IL
Are you looking to advance your career in healthcare, pediatric therapy or healthcare?
Merlin Day Academy, Eyas Landing's newest innovative program designed to provide education and therapeutic intervention in a supportive classroom environment located in Chicago, IL, is seeking a Therapeutic Assistant Paraprofessional and ABA Behavior Technician to join our team! The Therapy Assistant Paraprofessional and ABA Behavior Technician will join a team of therapeutic professionals including licensed social workers, occupational, physical, speech and ABA therapists.
Mentorship and opportunities to observe therapy sessions, as well as assistance with graduate school application process will be provided for our therapeutic assistant paraprofessionals. Over 80% of our Therapeutic Assistant Paraprofessional staff have been accepted into graduate healthcare programs!
Therapy Assistant Paraprofessional and ABA Behavior Technician Education Requirements
Bachelor's degree preferred
BACB RBT 40 hour Credential
At least 60 semester hours of college credit or successful completion of a paraprofessional exam
Willingness to obtain a paraprofessional license
Experience working with children is a plus
Full time Availability (40 hours/week; Monday-Friday)
Our comprehensive benefits support our Therapeutic Assistant and ABA Behavior Technician team in achieving work-life balance!
Competitive hourly rate based on experience
30-40 hours a week for full time employees
Competitive Paid Time Off (PTO)
Continuing education reimbursement
Paid Federal Holidays, Paid Floating Holiday and Professional Development Days
New Parent 6 week ramp up (20 hour schedule at full salary for first 6 weeks)
401k with substantial company match
Blue Cross Blue Shield PPO medical insurance
Dental and Vision insurance
$25,000 Life Insurance policy
No travel and onsite parking
*****************************************
Our Therapeutic Assistant and ABA Behavior Technicians collaborate with a multidisciplinary team to support therapeutic needs of Merlin Day Academy students. Therapeutic Assistant and ABA Behavior Technicians work directly with students and families to support development and caregiver success. Apply today to learn more about how our team of Therapeutic Assistant and ABA Behavior Technicians make an impact on the students at Merlin Day Academy and Eyas Landing!
$23k-37k yearly est. 13d ago
Metal Tech Assistant
Carstar
Technical assistant job in Elgin, IL
The Metal TechnicianAssistant is responsible for assisting in repairs for all assigned vehicles, restoring them to pre-accident condition in accordance with industry standards and factory specifications. DUTIES / RESPONSIBILITIES * Assist Metal Technicians in assessing structural damage to vehicles
* Assists in repair versus replace decisions considering safety, cost and cycle time.
* Help remove and install - upholstery, panels, bumpers, fenders, accessories, electrical and hydraulic window operating equipment and trim.
* Performs minor structural or replacement repairs.
* R&I components as needed.
* Utilize all required safety equipment and follows proper repair procedures and adheres to all requirements for hazardous waste disposal.
* Keeps personal work area organized and clean, returns tools and maintains parts/materials carts in an organized manner.
* Perform assigned duties in a safe and responsible manner that does not expose yourself or other employees to unnecessary risk of injury.
* Attend daily release meetings.
* Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
* 1-3 years of auto body collision repair experience, or equivalent required.
* High School diploma and vocational technical education preferred.
* I-CAR certification preferred.
* Reliable work history.
* Strong attention to details.
* Ability to receive direction and work well with others.
* Valid driver's license and insurable driving record.
PHYSICAL REQUIREMENTS
* Essential physical requirements include:
* Ability to stoop, bend and kneel, squat, kneel and pulling
* Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs.
* Carry and lift heavy objects (up to 80lbs)
* Manual dexterity and eye/hand coordination to operate equipment.
* Standing, sitting and walking
* Performing repetitive motions
WORK ENVIRONMENT
* Exposure to:
* Paint, fumes and particles
* Dirt / Dust
* Chemicals / Toxins
* Varying heat / cold
* Intermittent noise
* All duties, responsibilities and experience are subject to change by location
The Role
At Green Thumb, continuous innovation is a key focus area as we seek to create the best product experiences for our consumers. As the Technical Associate, Product Innovation - Vape, Conc, Spec you will play a critical role in bringing our innovation strategy to life within our vape and concentrates categories, with a focus on scaling proven innovations across our full fleet of markets. This role requires strong project management skills, collaborative execution, exceptional attention to detail, and strong technical knowledge of extraction methods, oil specifications, and vape hardware components, as we seek to deliver products that both delight our consumers and strengthen our market position.
This is a hybrid role, requiring 2 days per week in our Chicago office. You will also be asked to travel to our production facilities on a periodic basis (~1x/quarter).
Responsibilities
Support new-to-world product launches, assistingTechnical Manager, Product Innovation - Vape, Conc, Specialty with key tasks and deliverables throughout the product launch process
Lead market expansion projects throughout the entirety of the product launch process, inclusive of launch timelines, risk assessments and reporting of performance metrics
Demonstrate fluency on highly technical extraction processes and both oil and hardware specifications
Extrapolate highly technical product data and specifications to inform overall product and project plans
Drive the packaging artwork development process for all market expansion projects
Manage all packaging workflows through our internal quality control system
Lead the development of any market-specific formulations and/or packaging structures, due to regulatory restrictions
Collaborate with Brand and Regional Marketing teams to drive clarity on timelines and deliverables, enabling smooth and successful product launches
Work directly with our production sites to ensure operational readiness ahead of launch
Understand all state-specific regulations impacting both formulations and packaging
Qualifications
1+ years of EITHER: 1) Cannabis lab/R&D experience - with a focus on extraction OR 2) Cannabis/nicotine vape hardware development experience
Strong technical knowledge of extraction methods, oil specifications, and vape hardware components; must be able to participate in highly technical conversations with both internal and external stakeholders and translate technical details effectively to cross functional partners and downstream production teams
Demonstrated ability to balance multiple priorities and projects simultaneously
Strong detail orientation and organizational skills
Ability to navigate ambiguity and remain focused and positive amidst shifting priorities
Ability to collaborate with and influence project stakeholders across different cross functional departments
Strong product acumen and cannabis knowledge
Strong understanding of project management methodologies; formal certification like PMP a plus
Proficiency with basic Microsoft Office required; proficiency with project management tools, including Microsoft Suite, MS Project, etc., a plus
Additional Requirements
Must pass any and all required background checks
Must be and remain compliant with all legal or company regulations for working in the industry
Must possess valid driver's license
Must be a minimum of 21 years of age
Must be approved by state badging agency to work in cannabis industry
#LI-HYBRID
The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Pay Range$85,000-$100,000 USD
Athletics/Activities/Activity Sponsor
Date Available: Ongoing
Lake Forest Community High School is seeking a Lake Forest High School Student to work as a Student Theater TechnicalAssistant. This position reports to the Theater Director and pays $15.00/per hour.
Responsibilities:
Assist with technology support during school-based events (i.e. lighting, sound, set-up, projection etc.)
Work with the Theater Director to understand and prepare to fulfill the requests and needs associated with each event
Communicate with the Theater Director regarding issues and/or concerns that occur during events
Check-in and out with the adult supervisor at each event
Submit relevant paperwork associated with job responsibilities in a timely manner
Maintain safe working environment for stakeholders, materials, equipment, and facilities
Apply working knowledge of sound equipment and light equipment to the production of the show
Perform other duties as assigned by Theater Director
Qualifications:
Understanding of audio and visual components
Ability to:
Understand and follow basic oral and written instructions
Follow school regulations and policies in a professional manner
Maintain good working relationships with staff and community members
Communicate to supervisors and staff in an acceptable/courteous manner
The work hours for this position vary by individual reservation assignment
Salary: $15.00 per hour
Benefits: Not Benefit Eligible
Application Procedure: Interested candidates must apply online. Click here to access the online application.
For additional information, please contact Ashleigh Malec at ********************.
$15 hourly Easy Apply 60d+ ago
Handyman/Home Service Technician Assistant
Trublue
Technical assistant job in Chicago, IL
We provide:
Year-round stable, steady work
Regular work hours
Flexible scheduling
TruBlue t-shirts, polos, and other company gear
Strong office support
TruBlue of Beverly is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technicianassistant (handyman/handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform:
Bathroom upgrades / remodel
Drywall repair / patching/ caulking
Flooring repair and installation
General carpentry
General home repairs and handyman work
Kitchen repair / remodel
Minor plumbing and electrical
Painting interior and exterior
What we value:
FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice!
TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Having an interest in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage, but not required. Candidates must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up! Compensation: $20.00 - $24.00 per hour
TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician.
Thank you for considering a position with TruBlue.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
$20-24 hourly Auto-Apply 60d+ ago
Technical Support Specialist (Contract)
University of Illinois Urbana-Champaign, Il 4.6
Technical assistant job in Chicago, IL
School of Social Work, Office of Workforce Development University of Illinois Urbana-Champaign Located in Chicago, Illinois Apply user-centric design principles, methodologies, and techniques to develop interactive experiences for web applications including learning management systems, websites, and mobile apps. Work closely with users, designers, Learning and Development administration, sponsors and quality assurance testers to help develop and evaluate usability and accessibility of online and virtual training content. Provide recommendations for the organization of information delivery and access in web, DCFS Learning management systems, and mobile applications.
Duties & Responsibilities
* Online Training Management
Perform analysis on user interaction with web applications, websites, learning management systems, and mobile applications. Test and identify design elements, application behavior, screen navigation that help create intuitive and well-designed user interfaces for applications. Assist the information training system coordinator support technology needs for the Office of Learning & Professional Development as needed. Assist in providing end-to-end technical support and problem resolution for participant users of online child welfare related training.
* Content Development & Management
Assist in project management initiatives, including monitor and evaluate work products of team members for quality and adherence to standards, and best practices to stay up to date on technologies, standards, and usability and design techniques. Support the team's effort to comply with state and federal mandates such as Title II ADA guidelines. Apply principles of user centric design to develop the best possible user experience. Communicate ideas, requirements, application behavior, and design concepts through written and verbal communications including presentations, mockups, and interactive prototypes. Collaborate and/or partner with the design team to identify, analyze, refine, and develop online curriculum solutions. Use principles and best practices of website design and development to ensure that course content designs are accessible and meet state accessibility laws.
* Other duties as assigned that are reasonably within the scope of duties enumerated above.
Travel Requirements
Statewide travel required.
Minimum Qualifications
* High school diploma or equivalent.
* Two (2) years of work experience in IT‐related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field.
* College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline may be substituted as follows: 30 semester hours equals one (1) year, Associate's Degree (60 semester hours) equals eighteen (18) months, 90 semester hours equals two (2) years, Bachelor's Degree (120 semester hours) equals three (3) years).
Preferred Qualifications
* Experience assessing training needs and developing related content.
* Experience with eLearning resources and authoring tools or closely related field. Strong project analysis, and research skills.
* Proficiency in Articulate Storyline software, Camtasia, Vyond, and Adobe Creative.
Knowledge, Skills and Abilities
* Knowledge and/or the ability to learn and research the ADA online education requirements (strong understanding of WCAG 2.1 level AA guidelines).
* Ability to manage multiple projects simultaneously.
* Excellent communications skills to effectively interact with internal and external collaborators and clients.
* Excellent problem-solving skills to address difficult, complex issues.
* Ability to work independently and to exercise good judgment and discretion in the performance of all work assignments.
* Proficiency in LMS's, online web design, online curriculum development, instructional design.
Appointment Information
This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the search posting closes. The budgeted salary range for this position is $62,000 - $65,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. Sponsorship for work authorization is not available for this position. Hybrid work options may be available for this position with the ability to be on-site as needed per the University's Workplace Flexibility policy.
For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************
Application Procedures & Deadline Information
Applications must be received by 6:00 pm (Central Time) on January 19, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. Upload your cover letter, resume and contact information for three professional references. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact ******************. For questions regarding the application process, please contact ************.
At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.
Champaign-Urbana
$62k-65k yearly Easy Apply 29d ago
Technology Support II - Embedded Finance Technology Support
Jpmorgan Chase 4.8
Technical assistant job in Chicago, IL
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member within the **Corporate and Investment Bank, Payments Technology Team** , you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. You will apply your expertise to provide Application support and help establish Site Reliability best practices for critical Payment systems built on modern technology stack as we embrace cloud transformation.
Candidate should be comfortable with **rotational weekend support,** with eligibility for comp-off leaves.
**Job responsibilities**
+ Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm.
+ Collaborate across partner teams to establish and maintain Service Level Objective (SLO), Service Level Indicator (SLI), and Error Budget for key Production services and proactively resolve issues before they impact customers.
+ Performs essential day-to-day duties around Incident, Problem (RCA), Change Event (monitoring/alerting) management.
+ Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability.
+ Assists in the monitoring of production environments for anomalies and address issues utilizing standard observability tools.
+ Develops and maintain alerting mechanisms to promptly detect and respond to incidents. Collaborate with cross-functional teams to resolve issues and minimize downtime.
+ Designs and implements Datadog instrumentation strategies to monitor application performance, infrastructure health, and user experience. Ensure comprehensive coverage and accurate data collection.
+ Identify issues for escalation and communication and provide solutions to the business and technology stakeholders.
+ Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.
+ Collaborate well and possess the ability to foster relationships effectively with diverse groups across geographies.
+ Be able to multi-task, handling complex requirements and is adaptable.
**Required qualifications, capabilities, and skills**
+ Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.
+ Experience with one or more general-purpose programming languages such as **Java**
+ Knowledge of **scripting languages** such as **Python, Bash** , or **PowerShell.**
+ Demonstrated knowledge of applications or infrastructure in a **large-scale technology environment** both **on premises and public cloud** , with specific experience in public cloud **AWS** . Including proficiency in **AWS** services such as **EC2, S3, RDS, Lambda, VPC, CloudFormation** , etc.
+ Experience in observability and monitoring tools and techniques.
+ Experience with monitoring and logging tools like **CloudWatch, AWS X-Ray** , and third-party solutions.
+ Understanding of networking concepts, including **DNS, TCP/IP, VPN** , and load balancing.
+ Familiarity with DevOps practices and tools lik **e Jenkins, Docker, Kubernetes** , and **CI/CD pipelines.**
+ Experience with database management and SQL.
+ Hands-on experience on **Datadog** with ability to create custom dashboards.
**Preferred qualifications, capabilities, and skills**
+ Bachelor's degree in computer science.
+ Possess good working understanding of public cloud with **AWS Certification**
+ Experience working in banking and payment domains such as: FX Cross Currency, High and low value payment, SWIFT, Real-time payment, collection, check clearing, tax payment, partner bank system.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $76,000.00 - $105,000.00 / year
$76k-105k yearly 4d ago
Technical Support SME
360 It Professionals 3.6
Technical assistant job in Chicago, IL
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Job Title: Technical Support SME
Work Location: US-IL-Chicago
Contract to hire
Primary responsibilities include:
Receive and respond to support requests from users via phone.
Respond and resolve reported incidents. Perform root cause analysis and troubleshooting. Escalate to software vendors as required.
Fulfill report & special data requests. Strong SQL skills are not required, but person should understand basic data models and how to create reports. Create reports using a web based reporting tool.
Perform system configuration / administration.
Installation of application updates on Windows PCs.
Perform knowledge transfer activities to ensure that Control Center operations continue without material disruption.
Document Control Center processes and procedures to create a support manual.
Assist in identifying and implementing improvement opportunities.
Work hours shift will be from 2:00 PM - 10:00 PM, ONSITE.
Be available on an on-call basis afterhours.
Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field.
Work Experience:
Experience must include working with and supporting Transit Oriented Software; experience in CleverCad is preferred.
Knowledge of FileMaker Pro is desirable.
At least 5 years of experience designing, developing, testing, implementing and maintaining applications systems and programs using standard computer programming languages or other developmental tools.
Industry: Work in a public transit agency is preferred.
Other Qualifications:
Strong systems/ technical support experience.
Possess a strong business prospective, and be an advocate of change in technology.
Problem solver and innovative thinker, working well in a team environment
Excellent communication and interpersonal skills with various levels within an organization.
Ability to maintain a strong client/customer focus.
Strong independence and decision making ability while working under pressure.
Additional Information
Thanks & Regards
Preeti Nahar
Sr. Talent & Client Acquisition Specialist
Contact 510-254-3300 Ext 140
$30k-40k yearly est. 60d+ ago
FX Technician Support
Workforce Services Inc. 4.3
Technical assistant job in Chicago, IL
Job DescriptionDescription:
Day Shift!
2+ Years Experience with Heavy Equipment/Vehicle Parts inventory or operations.
Need to have Equipment Parts experience to assist with parts ordering, Inventory updates, and spot-checking inventory accuracy.
Ability to move parts up to 40lbs.
Nice busy professional environment with people focused on operations for a major shipper of packages both large and small.
Airport environment and activities requires clean background and valid drivers license.
Direct Deposit every 2-weeks, Health/Vision/Dental, Holiday & PTO, 401k
Requirements:
$31k-46k yearly est. 16d ago
Technical Assistant - Bursar Office
Triton College, Il 4.1
Technical assistant job in River Grove, IL
Assists the Bursar's Office by performing duties such as filing, answering phones, copying, applying payments to student accounts, replying to emails and other duties as assigned. This role includes working at the front counter to assist students with questions related to their student account.
Qualifications
Education: High school diploma or equivalent.
Skills: Strong organizational, technical, and computer skills (Microsoft Office). Excellent customer service orientation. Being able to work independently, as well as collaboratively as a contributing team player. Dependable and reliable. Detailed oriented, strong analytical thinking skills, and communication skills.
Responsibilities
1. Opening mail - Reviewing invoices and statements from students.
2. Assisting students, other departments, and community members with questions and concerns.
3. Responding to department email.
4. Advising students and parents on payment options and applying payments to student accounts.
5. Assisting with collections reporting.
6. Answering incoming phone calls.
7. Other duties as assigned.
How much does a technical assistant earn in Aurora, IL?
The average technical assistant in Aurora, IL earns between $18,000 and $46,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.