Technical Specialist
Technical assistant job in Toledo, OR
Join BTG and make an impact!
We're looking for an Instrument Technical Specialist to be the trusted technical resource at a key customer location. In this role, you'll support installation, start-up, calibration, troubleshooting, and provide technical expertise for BTG products. You'll build strong relationships with mill teams, including E/I supervisors, process engineers, and other key stakeholders, while collaborating closely with BTG's service manager, service team, sales, and applications team.
What You'll Do
Partner with customers during installation and start-up to ensure success.
Recommend improvements to enhance accuracy, reliability, and performance of BTG products.
Monitor projects to ensure customer understanding and satisfaction.
Identify opportunities for additional BTG solutions and share insights with sales.
Report product issues to Engineering, R&D, QC, and Manufacturing; prepare Quality Improvement reports.
Perform warranty repairs and courtesy visits when needed.
Maintain equipment history and proactively schedule preventive maintenance.
Promote upgrades to new technologies when appropriate.
Ensure compliance with BTG policies and prioritize safety at all times.
What We're Looking For
A “people person” who thrives on customer engagement and clear communication.
Strong analytical and troubleshooting skills.
Ability to work independently and manage priorities effectively.
Proficiency in MS Office and willingness to learn remote service tools.
Qualifications
2-year technical degree in electronics/instrumentation or equivalent experience.
Proven track record in technical support within an industrial environment.
Why BTG?
At BTG, we live by our values: Innovative, Reliable, Fair, Sustainable, and Ambitious. Join a team that values collaboration, growth, and making a real difference in the industry.
Learn more about our Recruitment Privacy Notice: ***********************************************************************************
We appreciate your interest in BTG! Only candidates selected for an interview will be contacted.
Mechanical Technician Assistant
Technical assistant job in Eugene, OR
Do you have mechanical aptitude and are looking for a position with growth potential in a company that values their employees in a safe and positive work environment? Come and join a team of technicians with nearly one hundred years of combined powertrain experience, that have provided customers with the highest quality genuine off-highway parts and components for over fifty years!
Successful Candidates will bring:
* High school diploma or GED
* Familiarity with machine safety and basic powertrain component assembly.
* Ability to safely operate equipment such as an industrial parts washer.
* Ability to multi-task, prioritize and work safely in an extremely fast-paced environment.
* Must be reliable, detail oriented, self-motivated and have excellent attendance.
* Ability to effectively communicate verbally and in writing.
* Ability to lift up to 30 lbs.
* Strong mechanical aptitude
Your New Position:
In this position, you will assist and support powertrain technicians with their needs such as assembling and disassembling small components. You will also clean and prep used components using industrial washers, dip-tanks, hoists, and other equipment and maintain the cleanliness in shop and workplace. Learn alongside some of the best technicians in the business in a job with growth potential and a great work environment.
Other details:
* Hours: Full time weekdays, 7am to 3:30pm, occasional overtime.
* Pay Rate:?$21-$22/hour DOE
* Position Type: 90-day temp-to-hire
* Medical, 401K, and generous paid time off policy available after probationary period.
.
Pre-employment drug screen and background check is required.
Tier 2 Technical Support Operations Analyst
Technical assistant job in Salem, OR
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Help Desk Support
Technical assistant job in Salem, OR
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
Job Description
The primary role is:
• Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
• Build and configure ODOT PCs, following agency standards and procedures.
• Provide status reports as directed describing work-related activities and accomplishments.
• Maintain workstations in accordance with IS standards.
• Ensure workstations and their applications are in operational condition.
• Troubleshoot workstation hardware and operating system problems.
• Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.
• Assist IS in inputting accurate inventory information.
Qualifications
• Provides support to end users on a variety of issues.
• Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email and personnel requests for technical support.
• Documents, tracks, and monitors the problem to ensure a timely resolution.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of complicated tasks.
• May lead and direct the work of Contractor staff.
• A wide degree of creativity and latitude is expected.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk Technician
Technical assistant job in Springfield, OR
Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry.
Summary
The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles.
Essential functions of the job
* Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems
* Support of disaster recovery solutions
* Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
* Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
* Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets.
* Perform system documentation maintenance and review in ConnectWise
* Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages.
* Improve customer service, perception, and satisfaction
* Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently
* Escalate service requests that require engineer-level support
* Enter time and expenses in ConnectWise according to company procedures
* Complete assigned training materials and blueprints on the ConnectWise University
* Work through project tickets and phases in ConnectWise as assigned by a Project Manager
* Enter all work as service or project tickets into ConnectWise
* Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job.
* Other duties as assigned.
Competencies:
To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position.
* Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction.
* Communication Skills-Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately.
* Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues.
* Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks.
* Adaptability-The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required.
Skills and abilities
* Ability and desire to provide exceptional customer service
* Ability to act with a sense of urgency while paying attention to detail
* Ability to multi-task effectively and thrive in a fast-paced environment
* Ability to communicate in a positive, effective, and efficient manner
* Ability to work independently and as part of a team
* Ability to prepare, organize, and present information to groups of people
* Ability to match solutions to prospective client needs
* Ability to work after-hours and on-call shifts
* Technical skillset in hardware setup and troubleshooting
* Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.)
* Proficient with typing, use of Microsoft Office Applications, and the Internet
Qualifications:
* Minimum of one (1) year of experience in an IT bench, support, or consulting role
* Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory
* Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting
* Minimum of one (1) year of experience providing excellent exceptional service directly to end users
* A BA/BS in related field is preferred
* One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred
* Must have reliable transportation
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills:
Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees.
Math Skills:
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions.
Computer Skills
Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required.
Physical requirements essential to perform the duties of the job
* Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid
* Frequently operates a motor vehicle while traveling to client site
* Frequently exposed to outside elements when traveling to client site
* Frequently sits and/or stands for long periods
* Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
* Frequently work in a well-lit, tempered room
* Frequently views the computer to perform duties
* Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
* Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds
While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form.
Competitive Benefits Package Include:
* Medical Insurance
* Dental/Vision Insurance
* Life Insurance
* Flexible Spending Account Options
* Supplemental insurance
* 401K with company match
* Profit Sharing upon goal attainment
* Paid Time Off
* Paid Holidays
* Ongoing training opportunities
Must have reliable transportation and pass pre-employment screening.
Equal Opportunity Employer
Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Building Automation Systems Field Technician Specialist
Technical assistant job in Eugene, OR
Job Description
Field Technician - Controls / BAS Specialist - Eugene, OR - Traveler This opportunity is with a leading provider of mission-critical data center solutions, delivering building automation services for hyperscale, Colo and enterprise data centers nationwide. This firm supports the installation, commissioning, and optimization of advanced control systems that ensure uptime and energy efficiency in critical environments. This opportunity offers a career-growth minded role with exciting projects, leading-edge technology, and competitive compensation and benefits.
We are seeking a Field-Based (BAS) Building Automation Systems / Controls Technician with experience in installing, integration, testing, and commissioning building automation systems (BAS) and HVAC controls. The ideal candidate will possess strong technical expertise, hands-on installation experience, and a background working with mission-critical or large-scale facilities. Candidates should be proactive, adaptable, and capable of managing work onsite while leading subcontractor teams and interfacing directly with clients.
Responsibilities:
Lead and coordinate onsite installation efforts for BAS and HVAC control systems across mission-critical project sites including low voltage cable
Work closely with all parties: project managers, systems engineers, software engineers, construction contractors / subs, equipment vendors and client staff to ensure proper operation, change orders and acceptance of the automation and software solutions
Work with vendors: scheduling, resource management and coordination of construction and start-up services as needed with MEP trades: electrical, mechanical and equipment suppliers.
Assist project leadership on automation projects of complex scope
Review and interpret AE drawings, submittals, and relay logic to ensure proper system functionality
Install and wire controllers and field devices, retrofit panels, manage cutovers, and oversee jobsite logistics
Conduct and document functional testing, QA/QC checks of BAS Systems, and commissioning activities
Perform QA / QC of BAS and integrated systems using BAS software tools
Provide installation inspections and other closeout duties to ensure customer acceptance
Provide markups for shop drawings to document as-built conditions
Create, Modify, Develop MOPs and SOPS for equipment and processes
Assist with pre-functional and functional testing
Troubleshoot and optimize BAS systems using field tools and modern diagnostic techniques, including emerging technologies and corrective actions
Provide clear and consistent communication with project managers, clients, and commissioning agents including daily site updates, daily site safety reporting and progress reports
Provide input to project teams on estimating and takeoffs for proposals
Work effectively with limited direction on day-to-day work and general instruction on new projects or assignments
Maintain daily job site documentation including updates, safety logs, and tracking issues or changes
Attend project bid walks; engineering surveys for retrofit projects
Lead installation teams on daily and weekly meetings
Participate in site audits, project estimates, and client demonstrations as needed
Provide technical information and safety guidance for activities on site
Qualifications:
5+ years of hands-on experience in BAS fieldwork-installation, testing, and troubleshooting required for mechanical and electrical systems
Experience with Distech and Tridium Niagara platforms strongly preferred
Technical proficiency with AE drawings, relay logic, and field device wiring
Demonstrated leadership skills, ability to oversee field personnel and subcontractors
Proficiency with Microsoft Office; AI and workflow-enhancing technologies
Must be adaptable, resourceful, and able to work under pressure in fast-paced environments
Ability to communicate effectively in both written and verbal
Solid Organizational skills, with the ability to multitask
Willingness to travel 50-75%
U.S. work authorization required
Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation; Air Force - Power Production; Generator Techs; Maritime; Coast Guard; etc.)
Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: **************************************
After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, ***************************
If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
Easy ApplyBuilding Automation Systems Field Technician Specialist - Eugene
Technical assistant job in Eugene, OR
Job Description
This company is a master systems integrator specializing in building automation and complex technology integrations for data centers and mission-critical environments. They deliver turnkey BAS solutions-including DDC, PLC, and SCADA-supported by strong capabilities in systems design, graphical standards, central plant optimization, energy monitoring, and alarming. The BAS / Controls Field Technician Specialist plays a hands-on leadership role in installing, starting up, commissioning, and closing out BAS/HVAC controls systems across major projects in the Pacific Northwest.
In this role, you'll lead field operations, coordinate subcontractors, direct installations, troubleshoot systems, support commissioning, and maintain clear communication with project teams and clients. The position requires strong HVAC/BAS controls knowledge, the ability to interpret technical drawings, the ability to work independently, and the flexibility to travel frequently.
Key Responsibilities:
Lead BAS/HVAC controls installation, wiring, field device setup, and onsite coordination
Support startup, pre-functional/functional testing, troubleshooting, QA/QC, and closeout
Provide daily reporting, document issues, and coordinate with clients and subcontractors
Assist with estimating, bid walks, retrofit surveys, BAS audits, and related engineering support
Requirements:
Experience with BAS platforms (e.g., Distech, Tridium Niagara) and control wiring
Ability to read construction drawings, wiring diagrams, and BAS documentation
Strong communication skills and ability to work independently or lead teams
Bachelor's degree or equivalent hands-on BAS experience, plus five additional years in BAS installation/testing
Travel up to 75% and the ability to work in varied site conditions
To comply with some state laws, the annual base salary range for this position has been provided. The range given is broad and should be considered as a guideline only. Our client will consider a candidate's work experience, education/training, key skills, the salaries of current employees in similar roles, and other factors when extending an offer.
IT Help Desk Technician
Technical assistant job in Springfield, OR
This successful Robert Half client is seeking a Help Desk professional to join their team in the Eugene, OR area. You will be responsible for providing end-user support for hardware, software, and access issues, Active Directory and Office 365 user administration and support end-users.
Qualifications:
+ 1+ year of experience in a help desk or technical support role
+ Active Directory
+ Microsoft Office 365
+ Windows server
+ Troubleshooting
+ Excellent customer service and communication skills
Onsite: You must live in the Eugene area to be considered for this position.
Starting pay: $25/hr
Excellent benefits, friendly and welcoming team!
Requirements
- Minimum of 1 year of experience in an IT support or help desk role.
- Proficiency in Active Directory user administration.
- Strong knowledge of Microsoft Office 365 applications.
- Familiarity with Windows 10 operating systems.
- Ability to troubleshoot hardware, software, and system access issues effectively.
- Excellent communication and customer service skills.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Product Support Specialist
Technical assistant job in Eugene, OR
Department: Behavioral Research and Teaching Classification: Info Technology Consultant Appointment Type and Duration: Regular, Ongoing Salary: $17.52 - $27.81 per hour FTE: 1.0
Review of Applications Begins
open until filled
Special Instructions to Applicants
To ensure consideration, complete applications must include the following along with the online application:
- a cover letter that clearly explains how your skills and experience meet the minimum qualifications and any preferred qualifications.
The online application includes the name and contact information for at least three professional references. Candidates will be notified before references are contacted.
Department Summary
Behavioral Research and Teaching (BRT), a research unit within the University of Oregon's College of Education, investigates a variety of problems related to teaching and learning. We offer teaching and learning solutions to improve K-12 education for students, teachers, and administrators. We focus on developing technology-based information systems with three primary goals: (a) improve basic skills assessments so that all students can read, write, and compute; (b) enhance learning of middle and secondary content subject matter so that all students have the opportunity to develop a broad knowledge base; (c) provide accessibility to large-scale testing so that all students can demonstrate their proficiencies on state and local achievement standards.
BRT is committed to improving education for all students through assessment and information systems. We concentrate on student learning information systems and teacher decision-making by researching and developing basic skills and content assessments and supporting accessibility to state accountability systems that document academic standards proficiency. The software distributed by BRT is used by over 1,000,000 students and 160,000 teachers across the United States.
For the past decade, BRT has operated with approximately 2 million dollars of annual revenue from federal grants, state contracts, and educational software sales generated through multiple revenue streams. These software platforms provide teachers cutting-edge assessment systems for wide scale adoption and development of effective educational programs. See ********************** and ********************
Position Summary
The Product Support Specialist is the primary position responsible for assisting customers in the use of our software and developing resources for the system. This position also develops and maintains user documentation, manuals, trainings, frequently-asked-questions sites, and marketing for BRT products. In addition, this position assists with BRT publications and research projects to accomplish BRT objectives.
Typical work activities associated with this position include but are not limited to serving as the liaison between customers and the software development teams, independently communicating (email and phone) with individuals and groups at all levels of the K-12 education to interpret information and respond to inquiries, provide direction, and resolve issues. This position also communicates on a regular basis with the software development teams, including the Director and Co-Director who manage the product. This position reports directly to the Business Manager.
This position is a vital member of the BRT Research team and must exhibit professionalism and create effective relationships for problem-solving and positive interactions. This position requires skill in interpreting, explaining, and clarifying software processes, rules, and procedures to faculty, staff, and customers. This position requires a commitment to maintain the highest ethical standards within BRT and the University.
Minimum Requirements
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
Professional Competencies
• Strong communication skills in interpreting user needs and providing appropriate solutions in clear written form (email and manuals).
• Ability to independently manage a high-volume workload with attention to detail, organization, and time management.
• Ability to communicate effectively with individuals from diverse backgrounds and cultures.
• Ability to handle sensitive and confidential situations.
• Ability to interpret laws, rules, policies, and procedures, and be able to apply these interpretations to specific, non-routine situations.
• Strong administrative skills and proficiency with MS Office and Adobe suite of software.
Preferred Qualifications
• One year of customer support (in-person, online, or by phone).
• Bachelor's Degree.
• Experience providing technical support related to web-based applications and/or technology.
• Experience in K-12 education system or with educational software.
• Experience creating and maintaining detailed documentation.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
Undergraduate Student Technical Assistant - Erdem Coleri
Technical assistant job in Corvallis, OR
Details Information Job Title Undergraduate Student Technical Assistant - Erdem Coleri Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro) Max Hourly Rate $21.50 (Standard); $19.50 (Non-Urban); $22.00 (Portland Metro)
This recruitment will be used to fill five (5) part-time (a maximum of 24 hours per week) Undergraduate Student Technical Assistant for the School of Civil and Construction Engineering at Oregon State University (OSU).
Perform work in the Asphalt Materials and Pavements lab in the preparation, instrumentation, testing and cleanup of the testing of asphalt concrete and asphalt materials.
Students will perform job duties in the Asphalt Materials and Pavements Lab located on campus.
Transferable Skill Development
OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:
Communication, Critical Thinking, Teamwork, Professionalism
Position Duties
100% of duties will include but are not limited to:
* Work in a semi-open environment subject to colder temperatures during the winter, warm and humid conditions in the summer.
* Work near, but at a safe distance, from dusty and noisy tools, forklifts, overhead cranes, and other vehicles.
* Use all manner of common wood and metal shop tools, such as wrenches, screwdrivers, measuring tapes, bolts, hammers, and data collection systems to address project goals.
* May require sitting or standing for long periods of time.
Minimum Qualifications
Full Employment Eligibility Requirements can be found here: ********************************************************************************************
* Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
* Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
* Must meet the applicable minimal enrollment standard
* High School student: Regularly enrolled in a high school or participating in a home-schooling program
* Undergraduate and post-baccalaureate student: 6 credit hours per term
* Undergraduate international student: 12 credit hours per term*
* Graduate student officially admitted to Graduate School: 5 credit hours per term
* Graduate international student officially admitted to Graduate School: 9 credit hours per term*
* International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Additional Required Qualifications
* Complete safety training. Protection gear is necessary and provided by the Laboratory.
* Must be able to lift 25 kg.
Preferred (Special) Qualifications Working Conditions / Work Schedule
Posting Detail Information
Posting Number P12545SE Number of Vacancies 5 Anticipated Appointment Begin Date 10/06/2025 Anticipated Appointment End Date 08/31/2026 Posting Date 10/06/2025 Full Consideration Date Closing Date 08/31/2026 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
● A Resume
● A Cover Letter indicating how your qualifications and experience have prepared you for this position
For additional information please contact: Erdem Coleri at ****************************
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval
Supplemental Questions
Easy ApplyTechnical Support Specialist
Technical assistant job in Woodburn, OR
**Job Title: Customer Service Representative** **Job Type:** Full-Time **Hours:** 40 hours/week | Monday - Friday, 5:00 AM - 4:00 PM Pacific Time **Pay Rate:** $17/hr **Overtime:** Occasional opportunities for overtime available **About the Role** We are seeking a **Customer Service Representative** to join our team as the frontline connection between our company and our customers. This role plays a vital part in providing outstanding service by handling inquiries, resolving issues, processing orders, and ensuring overall customer satisfaction.
The ideal candidate is a natural problem-solver with excellent communication skills and a passion for delivering exceptional customer experiences. You should be comfortable working independently and collaboratively in a fast-paced environment. Empathy, patience, and a positive attitude are key to success in this position.
**Key Responsibilities**
+ Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner
+ Process orders, returns, exchanges, and warranty claims accurately using internal systems
+ Resolve customer complaints by identifying root causes and offering effective solutions or escalating when necessary
+ Provide accurate information about products, services, and company policies
+ Maintain and update customer records in CRM or ERP systems
+ Track and follow up on open issues to ensure timely resolution and customer satisfaction
+ Collaborate with internal teams including Sales, Shipping, IT, Purchasing, and Product to meet customer needs
+ Consistently meet performance goals including response time, accuracy, service levels, and customer satisfaction
**Qualifications**
+ High school diploma or equivalent required
+ 1-3 years of experience in customer service or a similar client-facing role preferred
+ Strong communication and interpersonal skills
+ Basic computer proficiency and comfort with using internal systems
+ Ability to multitask and remain calm under pressure
+ Must be self-motivated, detail-oriented, and a team player
**Schedule & Work Environment**
+ **Hours of Operation:** Monday to Friday, 5:00 AM - 4:00 PM Pacific Time
+ **Work Week:** 40 hours, with occasional opportunities for overtime
**Join our team** and be a part of a company that values exceptional service and customer satisfaction. If you're passionate about helping others and enjoy solving problems, we'd love to hear from you!
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Medical Imaging Technology Specialist
Technical assistant job in Salem, OR
We're looking for a detail-oriented and tech-savvy Medical Imaging Technology Specialist to support imaging workflows across our clinical and technical systems. In this role, you'll help maintain the smooth flow of imaging orders, results, and studies ensuring accurate processing and timely availability for providers and patients. This role is perfect for someone who enjoys problem-solving and working with both technical and clinical staff.
Full time opening at:
Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301
Benefits offered for full-time and part-time (budgeted 22.5-40 hrs/wk):
401(k) retirement plan- 10% employer contribution
100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic's medical plan.
Health Reimbursement Account
Life & Long-term Disability Insurance
Paid time off & Holiday pay
Flexible Spending Account
Athletic & Weight Management Club Credits
Bilingual pay differential program (3% wage increase if qualified)
Job Summary/Position Objective: The Medical Imaging Technology Specialist supports the flow of imaging studies across Epic, PACS, and imaging devices. This role focuses on monitoring, troubleshooting, and resolving issues that prevent imaging orders, results, or images from moving correctly through the system. Working closely with Imaging, Radiology, and Epic analysts, this position helps prevent recurring errors, ensures clean study processing, and improves workflow efficiency between clinical and technical systems.
Required Knowledge, Skills, Abilities:
Associate's or Bachelor's degree in IT, Healthcare, Informatics, or equivalent experience.
Familiarity with imaging workflows and software.
Basic understanding of DICOM or imaging study processes.
Strong problem-solving and customer service skills.
Ability to communicate effectively with both technical and clinical teams.
Preferred Qualifications:
Experience with Epic, PACS, or imaging systems.
Understanding of HL7, DICOM, and clinical application integration.
Previous healthcare IT experience.
Imaging Informatics certification or coursework is a plus.
Radiant Proficiency in Epic, as appropriate, and as requested.
Essential Functions:
Imaging Study Flow & Error Resolution
Monitor and work imaging-related error queues in Epic, PACS, and connected systems.
Identify and resolve issues with orders, results, worklists, and image routing.
Validate that imaging studies are properly ordered, completed, and flowing through the system.
Perform basic troubleshooting of DICOM and workflow issues and escalate when needed.
Epic & PACS Integration Support
Collaborate with Epic analysts to reduce recurring errors and improve upstream workflows.
Verify that imaging orders match modality workflows and ensure studies reconcile correctly.
Assist with patient/study clean-ups such as merges, corrections, and updates.
Application & User Support
Provide day-to-day support to Imaging departments, radiologists, and technologists.
Assist with access requests, onboarding, and basic user training.
Document common issues, workflows, and solutions.
Workflow Improvement
Partner with Imaging leadership to understand operational workflows and identify inefficiencies.
Provide feedback to Epic and PACS teams to prevent common error patterns.
Participate in small projects aimed at improving imaging study throughput.
System Maintenance & Coordination
Assist in routine system checks to ensure images and orders are flowing normally.
Coordinate with vendors or internal teams on simple fixes or ticket triage.
Support testing for minor upgrades or changes that impact imaging workflows.
Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect.
M-F | 8-5
40 hours/week
Auto-ApplyNeed Help Desk Support II
Technical assistant job in Salem, OR
This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
The primary roles of the IS technicians are:
Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
Build and configure Pc, following agency standards and procedures.
Provide status reports as directed describing work-related activities and accomplishments.
Maintain workstations in accordance with IS standards.
Ensure workstations and their applications are in operational condition.
Troubleshoot workstation hardware and operating system problems.
Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.
Qualifications
May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area.
Additional Information
If interested, Kindly share your resume to sushil@360itpro,com or call me on 510-254-3300 Ext. 138
Building Automation Systems Field Technician Specialist
Technical assistant job in Eugene, OR
Field Technician - Controls / BAS Specialist - Eugene, OR - Traveler This opportunity is with a leading provider of mission-critical data center solutions, delivering building automation services for hyperscale, Colo and enterprise data centers nationwide. This firm supports the installation, commissioning, and optimization of advanced control systems that ensure uptime and energy efficiency in critical environments. This opportunity offers a career-growth minded role with exciting projects, leading-edge technology, and competitive compensation and benefits.
We are seeking a Field-Based (BAS) Building Automation Systems / Controls Technician with experience in installing, integration, testing, and commissioning building automation systems (BAS) and HVAC controls. The ideal candidate will possess strong technical expertise, hands-on installation experience, and a background working with mission-critical or large-scale facilities. Candidates should be proactive, adaptable, and capable of managing work onsite while leading subcontractor teams and interfacing directly with clients.
Responsibilities:
Lead and coordinate onsite installation efforts for BAS and HVAC control systems across mission-critical project sites including low voltage cable
Work closely with all parties: project managers, systems engineers, software engineers, construction contractors / subs, equipment vendors and client staff to ensure proper operation, change orders and acceptance of the automation and software solutions
Work with vendors: scheduling, resource management and coordination of construction and start-up services as needed with MEP trades: electrical, mechanical and equipment suppliers.
Assist project leadership on automation projects of complex scope
Review and interpret AE drawings, submittals, and relay logic to ensure proper system functionality
Install and wire controllers and field devices, retrofit panels, manage cutovers, and oversee jobsite logistics
Conduct and document functional testing, QA/QC checks of BAS Systems, and commissioning activities
Perform QA / QC of BAS and integrated systems using BAS software tools
Provide installation inspections and other closeout duties to ensure customer acceptance
Provide markups for shop drawings to document as-built conditions
Create, Modify, Develop MOPs and SOPS for equipment and processes
Assist with pre-functional and functional testing
Troubleshoot and optimize BAS systems using field tools and modern diagnostic techniques, including emerging technologies and corrective actions
Provide clear and consistent communication with project managers, clients, and commissioning agents including daily site updates, daily site safety reporting and progress reports
Provide input to project teams on estimating and takeoffs for proposals
Work effectively with limited direction on day-to-day work and general instruction on new projects or assignments
Maintain daily job site documentation including updates, safety logs, and tracking issues or changes
Attend project bid walks; engineering surveys for retrofit projects
Lead installation teams on daily and weekly meetings
Participate in site audits, project estimates, and client demonstrations as needed
Provide technical information and safety guidance for activities on site
Qualifications:
5+ years of hands-on experience in BAS fieldwork-installation, testing, and troubleshooting required for mechanical and electrical systems
Experience with Distech and Tridium Niagara platforms strongly preferred
Technical proficiency with AE drawings, relay logic, and field device wiring
Demonstrated leadership skills, ability to oversee field personnel and subcontractors
Proficiency with Microsoft Office; AI and workflow-enhancing technologies
Must be adaptable, resourceful, and able to work under pressure in fast-paced environments
Ability to communicate effectively in both written and verbal
Solid Organizational skills, with the ability to multitask
Willingness to travel 50-75%
U.S. work authorization required
Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation; Air Force - Power Production; Generator Techs; Maritime; Coast Guard; etc.)
Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: **************************************
After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, ***************************
If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!!
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
Easy ApplyHelp Desk Technician
Technical assistant job in Salem, OR
Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry.
Summary
The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles.
Essential functions of the job
* Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems
* Support of disaster recovery solutions
* Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
* Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
* Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets.
* Perform system documentation maintenance and review in ConnectWise
* Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages.
* Improve customer service, perception, and satisfaction
* Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently
* Escalate service requests that require engineer-level support
* Enter time and expenses in ConnectWise according to company procedures
* Complete assigned training materials and blueprints on the ConnectWise University
* Work through project tickets and phases in ConnectWise as assigned by a Project Manager
* Enter all work as service or project tickets into ConnectWise
* Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job.
* Other duties as assigned.
Competencies:
To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position.
* Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction.
* Communication Skills-Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately.
* Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues.
* Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks.
* Adaptability-The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required.
Skills and abilities
* Ability and desire to provide exceptional customer service
* Ability to act with a sense of urgency while paying attention to detail
* Ability to multi-task effectively and thrive in a fast-paced environment
* Ability to communicate in a positive, effective, and efficient manner
* Ability to work independently and as part of a team
* Ability to prepare, organize, and present information to groups of people
* Ability to match solutions to prospective client needs
* Ability to work after-hours and on-call shifts
* Technical skillset in hardware setup and troubleshooting
* Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.)
* Proficient with typing, use of Microsoft Office Applications, and the Internet
Qualifications:
* Minimum of one (1) year of experience in an IT bench, support, or consulting role
* Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory
* Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting
* Minimum of one (1) year of experience providing excellent exceptional service directly to end users
* A BA/BS in related field is preferred
* One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred
* Must have reliable transportation
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills:
Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees.
Math Skills:
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions.
Computer Skills
Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required.
Physical requirements essential to perform the duties of the job
* Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid
* Frequently operates a motor vehicle while traveling to client site
* Frequently exposed to outside elements when traveling to client site
* Frequently sits and/or stands for long periods
* Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
* Frequently work in a well-lit, tempered room
* Frequently views the computer to perform duties
* Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
* Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds
While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form.
Competitive Benefits Package Include:
* Medical Insurance
* Dental/Vision Insurance
* Life Insurance
* Flexible Spending Account Options
* Supplemental insurance
* 401K with company match
* Profit Sharing upon goal attainment
* Paid Time Off
* Paid Holidays
* Ongoing training opportunities
Must have reliable transportation and pass pre-employment screening.
Equal Opportunity Employer
Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
IT Support Specialist I
Technical assistant job in Salem, OR
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.
+ Implements routine changes on production systems per direction and guidance from Administrators.
+ Supports the integration of new technologies into existing infrastructure.
+ Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
+ Deploys standard repeatable build outs.
+ Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Supports routine backup strategies and disaster recovery tests.
+ Reviews system performance indicators and raises issues to more senior level team members.
+ Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required.
+ Maintains third-party tools.
+ May make proactive suggestions for service improvements.
**Minimum Qualifications**
+ HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
+ 1- 2 years of experience in information technology, systems administration or other IT related field.
+ Hours for this position are roughly 11P-8A ET including weekends.
**Other Job Specific Skills**
+ Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Strong customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology a plus.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$20-$23/hr
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
iLab Technical Assistant
Technical assistant job in Corvallis, OR
Details Information Job Title iLab Technical Assistant Appointment Type Student Employee Job Location Newport Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro) Max Hourly Rate $21.50 (Standard); $19.50 (Non-Urban); $22.00 (Portland Metro)
This recruitment will be used to fill one part-time (a maximum of 24 hours per week) Undergrad Technical Assistant for the Hatfield Marine Sciences Ctr at Oregon State University (OSU).
The iLab Assistant is a combination of learner, designer, builder and mentor. The student will focus on the engineering and design associated with the study of the marine world, developing and building a new project idea or one proposed by the iLab Manager. Examples of project ideas include low-cost customizable camera architecture, calibration of the additive manufacturing capabilities of the iLab including developing operational envelopes for a broad range of materials, development of a remotely operated 3D printer, design and development of systems in solid models, first-stage development of in-water testing systems, and remote environmental monitoring systems. The Assistant will collaboratively work with other students ad staff members on a variety of projects.
The student will work 40 hours per week of the course of the summer term and will be provided housing on the HMSC campus.
Transferable Skill Development
OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:
Communication, Critical Thinking, Technology, Career & Self-Development
Position Duties
50% Project innovator - work on design and development of projects within the lab
30% Lab technician - aid in the troubleshooting and completion of small projects in the lab
10% Lab and field testing - setup and conduct tests of systems within the lab
10% Lab maintenance - take on day to day jobs to keep lab operational
Minimum Qualifications
Full Employment Eligibility Requirements can be found here: ********************************************************************************************
* Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
* Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
* Must meet the applicable minimal enrollment standard
* High School student: Regularly enrolled in a high school or participating in a home-schooling program
* Undergraduate and post-baccalaureate student: 6 credit hours per term
* Undergraduate international student: 12 credit hours per term*
* Graduate student officially admitted to Graduate School: 5 credit hours per term
* Graduate international student officially admitted to Graduate School: 9 credit hours per term*
* International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Additional Required Qualifications
* Enrolled as an undergraduate in second year or more of study.
* Motivated, interested, outgoing and communicative.
* Able to work independently and as part of a team-open to new ideas and skills, ready to contribute ideas and thoughts.
* Positive attitude towards occasional long work days.
* Excited to design, develop and build under new and changing situations.
* Enthusiastic to work with and help mentor other students.
* Good written and verbal communication skills.
Preferred (Special) Qualifications
* Hands on experience
* Marine science related field of study
* Experience conducting science in the field
* Experience with electronic prototyping (Arduino/raspberry pi)
* Experience with additive manufacturing
Working Conditions / Work Schedule
Employee will be required to work full time in summer.
Posting Detail Information
Posting Number P12416SE Number of Vacancies 1 Anticipated Appointment Begin Date 09/22/2025 Anticipated Appointment End Date 08/21/2026 Posting Date 09/01/2025 Full Consideration Date Closing Date 08/21/2026 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
1. A Resume/Vita
2. A cover letter indicating how your qualifications and experience have prepared you for this position
For additional information please contact: Drummond Wengrove at *********************************
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
Note: All job offers are contingent upon Human Resources final approval.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Supplemental Questions
Easy ApplyAlternative Format and Accessible Technology Coordinator
Technical assistant job in Eugene, OR
Department: Accessible Education Center, UESS Appointment Type and Duration: Regular, Ongoing Salary: Salary range starting at $50,000/year Compensation Band: OS-OA05-Fiscal Year 2024-2025 FTE: 1.0
Application Review Begins
open until filled
Special Instructions to Applicants
To be considered for this position, please upload the following documents with your online application:
• A resume/CV
• A cover letter highlighting how your knowledge, skills and experience qualify you for the requirements, competencies, and qualifications outlined in the job posting.
• The names of at least three professional references, their e-mail addresses, and telephone numbers
Department Summary
The Division of Undergraduate Education and Student Success (UESS) promotes academic excellence, universal access, engagement and achievement for the student scholar. UESS programs focus on the educational trajectory of the student by providing opportunities and services essential for progress toward scholastic objectives and intellectual development. UESS departments and programs serve the entire population of UO undergraduate students and partner closely with other campus units to support student success and engagement.
The Accessible Education Center (AEC) facilitates and supports access and inclusion for students with disabilities. The AEC coordinates services, determines student accommodations, provides advocacy, and collaborates with students, faculty, staff, and the community to create and sustain accessible physical, curricular, and informational environments.
Position Summary
The Alternative Format and Accessible Technology Coordinator manages and oversees alternative format services, including planning, preparing, and performing the conversion of required academic materials into alternate formats to be utilized by students with print-based disabilities, including blindness/low-vision, learning disabilities, and mobility impairments. This position resolves alternate format issues within the Accessible Education Center using defined policies, practices, and industry standards. This position also coordinates accessible technology for students with disabilities including providing one-on-one user support. and evaluates and recommends effective technology tools and accommodations. The Coordinator engages in collaboration and outreach to facilitate campus awareness of related universal design strategies and considerations. This position plays a critical role in ensuring that students with disabilities are provided with appropriate accommodations as required by law. The Alternative Format and Accessible Technology Coordinator reports to the AEC Assistant Director and actively supports the campus implementation of accessible technologies. This position is responsible for supervising student employees.
This position requires regular interaction with both undergraduate and graduate students, faculty/staff, and collaboration with key university partners. This position requires the ability to work independently, demonstrate sound judgment, and exercise creative problem-solving.
The Coordinator must be able to work with diverse students presenting with a range of disability experiences and demonstrate respect for all individuals. The Coordinator must exhibit professionalism and collegiality in a team environment, and the ability to create a welcoming, inclusive, accessible, and professional atmosphere in the office. This person must exhibit cultural humility and agility, with the ability and commitment to work with individuals from diverse backgrounds.
Minimum Requirements
• Bachelor's degree or equivalent level of education and experience.
• Two years of part- or full-time experience related to alternative format and accessible technology management, including the following:
o An in-depth understanding of document accessibility, demonstrated experience in remediating documents for accessibility and the production of tactile graphics, and familiarity with OCR software such as OmniPage.
o Experience creating accessible content in accordance with accessibility standards for websites, documents, or other digital assets.
o Experience using, or supporting others in using, leading assistive technologies.
Professional Competencies
• Demonstrated understanding of issues facing diverse groups (e.g. low-socioeconomic, first-generation, students with disabilities, underrepresented students of color, non-traditional, and under-prepared individuals).
• Familiarity with W3C WCAG 2.0 Level AA web content accessibility standards and Section 508 accessibility requirements; understanding of HTML and CSS.
• Strong commitment to access/inclusion and Universal Design principles.
• Basic understanding of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act.
• An understanding and knowledge of various experiences of print-related disabilities.
• Demonstrated ability and commitment to work effectively with faculty, staff, administrators, and students from diverse backgrounds.
• Demonstrated ability to juggle competing priorities and work under tight timelines during periods of high stress.
• Able to analyze and solve complex and difficult accessibility challenges.
• Significant knowledge of current and emerging assistive technologies and related university best practices.
• Project management skills including communication, organization, facilitation to meet tight timelines, and independent decision-making.
• Ability to synthesize complex concepts or criteria and develop them into concise written form (such as best practices, guidelines, training materials, plans, and reports).
• Ability to deliver technical concepts to non-technical audiences; design training materials and facilitate workshops.
Preferred Qualifications
• Master's degree.
• Five years' progressively responsible experience related to alternative format and accessible technology management.
• Experience using tools to test for and remediate accessibility barriers in web, mobile, and native applications.
• Experience in higher education settings working with students and/or faculty/staff.
• Experience with producing braille
• Familiarity with VPAT review; experience working with developers to guide the development of accessible user interfaces.
• Experience working with people who experience disability.
• Experience with the Accessible Information Management (AIM) database used in Disability Services offices.
• Supervisory experience.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
Medical Imaging Technology Specialist
Technical assistant job in Salem, OR
We're looking for a detail-oriented and tech-savvy Medical Imaging Technology Specialist to support imaging workflows across our clinical and technical systems. In this role, you'll help maintain the smooth flow of imaging orders, results, and studies ensuring accurate processing and timely availability for providers and patients. This role is perfect for someone who enjoys problem-solving and working with both technical and clinical staff.
Full time opening at:
Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301
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Benefits offered for full-time and part-time (budgeted 22.5-40 hrs/wk):
401(k) retirement plan- 10% employer contribution
100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic's medical plan.
Health Reimbursement Account
Life & Long-term Disability Insurance
Paid time off & Holiday pay
Flexible Spending Account
Athletic & Weight Management Club Credits
Bilingual pay differential program (3% wage increase if qualified)
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Job Summary/Position Objective: The Medical Imaging Technology Specialist supports the flow of imaging studies across Epic, PACS, and imaging devices. This role focuses on monitoring, troubleshooting, and resolving issues that prevent imaging orders, results, or images from moving correctly through the system. Working closely with Imaging, Radiology, and Epic analysts, this position helps prevent recurring errors, ensures clean study processing, and improves workflow efficiency between clinical and technical systems.
Required Knowledge, Skills, Abilities:
Associate's or Bachelor's degree in IT, Healthcare, Informatics, or equivalent experience.
Familiarity with imaging workflows and software.
Basic understanding of DICOM or imaging study processes.
Strong problem-solving and customer service skills.
Ability to communicate effectively with both technical and clinical teams.
Preferred Qualifications:
Experience with Epic, PACS, or imaging systems.
Understanding of HL7, DICOM, and clinical application integration.
Previous healthcare IT experience.
Imaging Informatics certification or coursework is a plus.
Radiant Proficiency in Epic, as appropriate, and as requested.
Essential Functions:
Imaging Study Flow & Error Resolution
Monitor and work imaging-related error queues in Epic, PACS, and connected systems.
Identify and resolve issues with orders, results, worklists, and image routing.
Validate that imaging studies are properly ordered, completed, and flowing through the system.
Perform basic troubleshooting of DICOM and workflow issues and escalate when needed.
Epic & PACS Integration Support
Collaborate with Epic analysts to reduce recurring errors and improve upstream workflows.
Verify that imaging orders match modality workflows and ensure studies reconcile correctly.
Assist with patient/study clean-ups such as merges, corrections, and updates.
Application & User Support
Provide day-to-day support to Imaging departments, radiologists, and technologists.
Assist with access requests, onboarding, and basic user training.
Document common issues, workflows, and solutions.
Workflow Improvement
Partner with Imaging leadership to understand operational workflows and identify inefficiencies.
Provide feedback to Epic and PACS teams to prevent common error patterns.
Participate in small projects aimed at improving imaging study throughput.
System Maintenance & Coordination
Assist in routine system checks to ensure images and orders are flowing normally.
Coordinate with vendors or internal teams on simple fixes or ticket triage.
Support testing for minor upgrades or changes that impact imaging workflows.
Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect.
Auto-ApplyTechnical Support Specialist
Technical assistant job in Gervais, OR
**Job Title: Customer Service Representative** **Job Type:** Full-Time **Hours:** 40 hours/week | Monday - Friday, 5:00 AM - 4:00 PM Pacific Time **Pay Rate:** $17/hr **Overtime:** Occasional opportunities for overtime available **About the Role** We are seeking a **Customer Service Representative** to join our team as the frontline connection between our company and our customers. This role plays a vital part in providing outstanding service by handling inquiries, resolving issues, processing orders, and ensuring overall customer satisfaction.
The ideal candidate is a natural problem-solver with excellent communication skills and a passion for delivering exceptional customer experiences. You should be comfortable working independently and collaboratively in a fast-paced environment. Empathy, patience, and a positive attitude are key to success in this position.
**Key Responsibilities**
+ Respond to customer inquiries via phone, email, chat, or other channels in a timely and professional manner
+ Process orders, returns, exchanges, and warranty claims accurately using internal systems
+ Resolve customer complaints by identifying root causes and offering effective solutions or escalating when necessary
+ Provide accurate information about products, services, and company policies
+ Maintain and update customer records in CRM or ERP systems
+ Track and follow up on open issues to ensure timely resolution and customer satisfaction
+ Collaborate with internal teams including Sales, Shipping, IT, Purchasing, and Product to meet customer needs
+ Consistently meet performance goals including response time, accuracy, service levels, and customer satisfaction
**Qualifications**
+ High school diploma or equivalent required
+ 1-3 years of experience in customer service or a similar client-facing role preferred
+ Strong communication and interpersonal skills
+ Basic computer proficiency and comfort with using internal systems
+ Ability to multitask and remain calm under pressure
+ Must be self-motivated, detail-oriented, and a team player
**Schedule & Work Environment**
+ **Hours of Operation:** Monday to Friday, 5:00 AM - 4:00 PM Pacific Time
+ **Work Week:** 40 hours, with occasional opportunities for overtime
**Join our team** and be a part of a company that values exceptional service and customer satisfaction. If you're passionate about helping others and enjoy solving problems, we'd love to hear from you!
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.