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  • Product Support Specialist

    MH Equipment Company 4.0company rating

    Technical assistant job in Des Moines, IA

    is for Mariotti USA, a division of MH Equipment Company. About MH Equipment: As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions. Amazing Culture, Thriving Company, Terrific Opportunity. For more information on who we are and what we do, please visit our website at ******************** Job Summary: This position is responsible for a full range of activities ensuring overall excellence in parts, service, and warranty support for dealers and end users. This position will work closely with the Business Development Manager and accounting to coordinate and administer the sales activities, inventories, payables, receivables, and other reporting requirements to accurately and effectively track and analyze our business, and will engage with customers, dealers, factories and other team members in the development and growth of the business and overall customer satisfaction. Job Responsibilities: Provide dealers with service and parts support, application support, and corresponding order administration. Administer an effective product warranty program for dealers including authorization and reimbursement of warranty repairs and work with factory representatives to obtain authorization and reimbursement of warranty dollars to the distributor. Work with vendors to obtain product and/or service information such as price, availability and delivery schedule; and provide information to internal accounting departments to accurately and timely produce appropriate financial records, transactions, and analysis. Maintain accurate company records and transactional activity including all sold and installed unit master file. Capture and retain all PDI documentation. Maintain internal systems and files to reflect current pricing and other relevant information. Perform and coordinate all shipping and receiving, including container loading and unloading, packaging, manifesting, and import/export coordination and contracting. Maintain all inventory for sale readiness, including battery charging, tracking ROA, and inventory turns. Manage Mariotti factory container ordering to ensure appropriate product flow, inventory, and order fulfillment, while aligning battery and accessory ordering. Prepare new units for delivery to the dealer or end-user, including any required modification. Maintain standard operating procedures (manual and automated), including procedures for sales, parts, warranties, etc. Assist in research and development of existing and prospective product lines. Assist with ROI tools highlighting benefits of our product lines in specific applications and against competitive technologies. Assist in the development, implementation, and support of short-term and long-term business and operational plans, including establishing operational measurement and forecasting projections. Assist in the administration of divisional and dealer performance measurement systems, dealer agreements and ensuring dealer compliance. Assist in tracking and managing annual marketing plans, including market penetration, evaluation, and exposure while overseeing a Dealer co-op program, distributing dealer marketing materials, and generating customer presentation materials. Occasional travel to assist with dealer training, sales calls, relationship development, and dealer recruiting. Adhere to Company Policies and Work Rules. Perform other duties as assigned. Position Requirements: Primary core value of integrity. Technical background and knowledge of the material handling industry is a plus but not required. Excellent verbal and written communication and comfortable speaking to groups and individuals. Strong computer skills and fluency with Microsoft programs, particularly proficiency with Excel. Strong customer service skills. Valid driver's license with good driving record. Able to meet the physical requirements of the job. Working Conditions: Flexibility to work when the dealer needs or operations require it, which may exceed 40 hours per week. This position is exempt from paid overtime. Benefits: Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation. Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match, company cell phone and laptop. Generous PTO: Paid vacation, holidays, personal, sick days, charity time off. Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability. Company Support: Continuous training, safe working environment. Mariotti USA a division of MH Equipment is proud to be an Equal Opportunity Employer
    $24k-28k yearly est. 1d ago
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  • Information Technology Support Engineer

    Teceze

    Technical assistant job in Marshalltown, IA

    Hi, 🚀 New Opportunity - IT Support Engineer 🚀 We're working with a leading global tech organization that is looking for an experienced IT Support Engineer to join their team in Marshalltown, IA. Hi We are looking for an IT Support Engineer with 1-4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools. Job Title: Desktop IT Support Engineer (5) Openings Location: Marshalltown, IA Onsite Work Full Time Start date: 12th January 2026 Job Responsibilities: IT Support Engineer - (1-4 Yrs) Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project. Technical Skills: M365 Azure AD ServiceNow Basic networking skills Complex system Troubleshooting skills Printer management AV solution support VIP support Printer and industrial scanner support Why Apply? This is a fantastic chance to work on a high-profile project in Marshalltown, IA. # Please share your resume directly to : Email: *******************************
    $55k-79k yearly est. 17h ago
  • Technician Assistant-3rd Shift

    Altec 4.0company rating

    Technical assistant job in Osceola, IA

    Responsibilities Mold, fabricate, weld, prepare or install service truck body components to required specifications; may examine products and materials for defects or deviations from specifications. * Provide quality and timely workmanship on each job performed * Prepare and assemble multiple components together * Learn and operate all equipment and tools in the department * Use and conduct proper care of PPE * Perform re-work as needed * Read blueprints and specifications * Learn and follow all work instructions * Follow established safety, environmental and quality policies, procedures and practices * Support the Altec Production System (APS) and Lean Manufacturing by minimizing waste and improving performance * Maintain work area and tools/equipment * Move to other areas of production within the facility as needed * Other job duties as assigned. EDUCATION, EXPERIENCE, AND SKILLS REQUIRED: * High School Diploma/GED required. * Ability to read, write, and comprehend required. * Basic computer usage knowledge required. * Ability to use measuring equipment and read blueprints and schematics preferred * Excellent verbal and written communication skills * General knowledge of the following preferred. o Manufacturing / Production processes CERTIFICATION AND TRAINING N/A WORK ENVIRONMENT Job tasks may be inside or outside, could be exposed to extreme weather conditions. Moving objects, chemical and mechanical hazards, vibrations and noise Weld smoke and fumes may exist Fiber Glass dust may exist EQUIPMENT/TOOLS * C-Clamp * Computer * Flow Meter * Basic Hand Tools (wrenches, sockets, hammers, pliers, etc.) * Hose Crimp * Hydraulic jack stands * Hydraulic pump * Impact grinders * Inspection tools * Knife / Razors * Manual/pneumatic impact tools * Overhead crane * Pressure Gauges * Sanders * Sheers * Tape Measurers * Forklift * Varies by job CHEMICALS * Acetone * Aerosol Sprays * Caulking * Diesel Fuel * Fiberglass * Gasoline * Glues * Hydraulic oil * Lubricants * Martex * Multi-Purpose Cleaners * Paint * Paint Hardener * Resins * To be disposed of hazardous waste * Varies by location and/or job PPE * Earplugs or Safety Earmuffs * Safety Glasses / Goggles / Face Shields * Safety Toe Boots * Protective Clothing - Altec shirts and long pants at all times Position: Standing* Constant Walking* Constant Sitting Occasional Weight/Force Lifting* Frequent Carrying* Frequent Pushing* Frequent Pulling* Frequent Controls Hand - Arm "B" Foot - Leg "B" "B" = Both right and left Strength level: HEAVY Factors 1. Climbing* Occasional 2. Balancing* Occasional 3. Stooping* Frequent 4. Kneeling* Frequent 5. Crouching* Frequent 6. Crawling* Occasional 7. Reaching* Constant 8. Handling* Constant 9. Fingering* Constant 10. Feeling Constant 11. Talking Frequent 12. Hearing Frequent 13. Tasting/smelling Not Required 14. Near acuity* Constant 15. Far acuity* Occasional 16. Depth perception* Frequent 17. Visual accommod.* Not Required 18. Color vision Frequent 19. Field of vision* Frequent 20. Prone position Not Required 21. Twisting Occasional 22. Working from heights Not Required * Denotes Essential Job Function N - Not Required O - Occasional = 1% - 33% (1 - 2 hrs.) (1 - 100 repetitions) F - Frequent = 34% - 66% (3 - 5 hrs.) (101 - 500 repetitions) C - Constant = 67% (6 - 8 hrs.) (500+ repetitions) Constant standing and walking required while installing components. Requires repeatedly alternating between standing, walking and other body positions to perform work. Occasionally has to walk a maximum distance of 600 ft. May drive truck for testing. Maximum weight lifted 75 lb. (occasionally) Frequent lifting of various components or materials weighing up to 46 lbs. during installation and re-work. Exerting up to 75 lbs. of force occasionally, or up to 46 lbs. of force frequently to push or pull Frequent stooping, kneeling and crouching required to install components and perform re-work. Constant reaching, handling and fingering required using small and large hand tools to bolt, screw or otherwise fasten components together. Reaching Required: In front of body to 36" To sides of body to 24" Above shoulders arm length Below waist to floor Talking and hearing required between individuals and groups to complete necessary job tasks. Near acuity, depth perception and visual accommodation required to align, bolt, screw or otherwise install components and to assure quality of surfaces. Color vision not required. Benefits Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes: * Medical, Dental, Vision and Prescription Drug Program * Retirement 401(k) Traditional or Roth Program Options with Company Match * Vacation and Holidays * Parental Leave * Short Term and Long Term Disability Leave * Flexible Spending Accounts * Tuition Assistance Program * Employee Assistance and Mental Health/Substance Abuse Program * Life Insurance, Accidental Death and Dismemberment Insurance * Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance * Additional Wellness Programs and Rewards Available Why Join Altec? If you're considering a career with Altec, there's never been a better time to join us! Our company was founded on values that place the customer first and prioritize our people as our greatest strength. Over the years, those values and our talented associates have helped us to earn the trust and confidence of customers worldwide. Today, Altec is an innovative, financially sound company that sets the standard of excellence in design, manufacturing and service - and that's why we're the ideal place for you to grow your career. Founded in 1929, Altec is a privately held company headquartered in Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets. We help our customers dig deeper and reach higher in more than 100 countries around the world. EEO Statement Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
    $37k-46k yearly est. 35d ago
  • Intern - Pipeline Technician (Redfield, IA)

    Berkshire Hathaway Energy 4.8company rating

    Technical assistant job in Redfield, IA

    Northern Natural Gas has an exciting career opportunity available for a Pipeline Intern to gain insight into a career in the energy industry! Our interns gain real-life experience working alongside full-time employees along the largest interstate natural pipeline system in the United States. APPLY TODAY! Student currently enrolled in a technical or associate of applied science degree program from an accredited college. Areas of study include: * Aviation Maintenance Tech * Diesel Tech * Diesel Mechanics * Natural Gas Technology * Natural Gas Transmission * Natural Gas Measurement * Gas Industrial Mechanics * Natural gas Compression Technology * Electro-mechanical System Technology, Electronic System Technology, Electrical System Technology, Automated Systems Engineering, Instrument & Control Technology or Industrial Automation Technology * Corrosion Technology Additional responsibilities include: * Proficiency with personal computer and various software (Excel, Word, PowerPoint, Access, etc) * Effective oral and written communication skills * Effective analytical and problem-solving skills * Support the company's employee policies and procedures, including workplace safety * Ability to read and understand pipeline maps and alignment sheets * Mechanical aptitude * Ability to work safely independently * Ability to work outdoors in all types of climate conditions * Ability to work in close quarters, work while kneeling, squatting, sitting, climbing and standing; ability to climb up and down ladders, stairs, platforms Employees must be able to perform the essential functions of the position with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Under the direction of the operations manager or team leader, support the team with daily operations, maintenance tasks, project activities or administrative duties to learn to fundamentals of the pipeline industry. Technical Skill Areas include: * Controls * Measurement * Corrosion * Mechanical * Liquified Natural Gas * Underground Storage Operations * Compressor Station Operations * Pipeline Maintenance * Equipment Operations * Environmental Standards
    $21k-28k yearly est. Auto-Apply 35d ago
  • Regional Technology Specialist (IA - NE - SD) - Johnson & Johnson MedTech, Electrophysiology

    J&J Family of Companies 4.7company rating

    Technical assistant job in Des Moines, IA

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* **Job Function:** MedTech Sales **Job Sub** **Function:** Capital Sales -- MedTech (Commission) **Job Category:** Professional **All Job Posting Locations:** Iowa (Any City), Iowa City, Iowa, United States, Nebraska (Any City), South Dakota (Any City) **Job Description:** We are searching for the best talent for **Regional Technology Specialist** to be in **Iowa, Nebraska** or **South Dakota** . **About Cardiovascular** Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech As the Regional Technology Specialist, you will: Be an integral part of J&J MedTech Electrophysiology US Field Sales & Service group reporting to a New Technology Manager (NTM), and closely partnering with, the Regional Business Director (RBDs) and Territory Managers (TMs). Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, you will focus on: + Assessing and increasing the clinical competency development for the assigned workgroup's field organization, and assessing team members' clinical skills, identifying internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond. + Launching new technologies; and have accountability for achieving geographically aligned business objectives. Through this support, they will be a strategic partner to implement emerging education related to new technologies, organizational directives and to quantifiably improve their workgroup's level of clinical competence. The end result should be that Electrophysiology personnel are recognized as best in industry for their commercial, technical and clinical competencies and that new technology is introduced flawlessly. + May also be accountable to provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures. + Build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. + Partner with Territory Managers, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives. + Work in coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assigned electrophysiology clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment. + Facilitate the development of the assigned electrophysiology clinical team members to meet the requirements of the certification and ongoing clinical development process. + Develop & execute a workgroup-wide certification plan that brings 100% of the group to the targeted level and accurately assesses the clinical skills of assigned per diem clinical support and manages them through the per diem certification process. Measure, and is accountable, to quantifiable learning and growth in their assigned workgroup. + Partner with Sales and Service leaders to execute content for emerging and targeted areas of growth. Partner with various stakeholders including Sales, Marketing and Global Education and Training to execute continual education of all sales and clinical field personnel. + Provide expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and all appropriate software modules) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate assigned customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Share best practices to increase value for customers. + Use and coach aligned workgroups on consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Manager (TM) and Clinical Account Specialist (CAS) contact with the key decision makers to drive incremental business. + Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. other EP/Ultrasound CAS, FSE, RBD/KAM) and other internal and external partners. + Develop and share best practices with US Field Sales and Service colleagues and internal partners. + Develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. + Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. + Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem-solving focus during stressful interactions. + Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders. Formulate solutions based on dialogue and input gained during session. + Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including CAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input. + As required, respond to requests for case support to customers for the operation and use of electrophysiology equipment. Set appointments, present clinical and technical information, and be present to ensure optimal equipment usage. + Communicate with counterparts, supervisor, and business partners to ensure efficiency and open lines of communications. + Maintains Safe Fleet standards according to Company guidelines. + Communicate business related issues or opportunities to the next management level. + Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition. + Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. + Perform other duties assigned as needed. Required Qualifications: + A minimum of a bachelor's degree, or 5 years of relevant professional work experience. + Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities. + Do you have avalid driver's license issued in the United States? + Must be willing and able to travel up to 70% overnight locally, regionally, and nationally. Preferred Qualifications: + Certification in cardiology technology (E.g. IBHRE, RCES), for EP and clinical experience. + Managerial / supervisory experience. + Live in the assigned geography. + Strong computer skills, including proficiency with Microsoft Office products Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect + Application review: We'll carefully review your CV to see how your skills and experience align with the role. + Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. + Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. + Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. + Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA **Required Skills:** **Preferred Skills:** Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection
    $75k-96k yearly est. 28d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Technical assistant job in Des Moines, IA

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $33k-55k yearly est. 45d ago
  • Help Desk Support

    Ask It Consulting

    Technical assistant job in Des Moines, IA

    Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients. Job Description Short Description: The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform all roles of a level-1 Help Desk Support technician to create a ticket or provide immediate assistance for their issues over the phone. A majority of the calls (75%) are password resets, helping to get access to systems or setting an account. Any other issues would be escalated to the Help Desk for support. Complete Description: · This role is focused on level-1 help desk phone support, primarily with system access issues and password · Support. The ideal candidate must have excellent customer service and communications skills. · Candidate must be able to: · handle difficult situations with clients and turn them into a win for the service desk team · initiate trouble tickets from a service desk system · answer how-to questions and resolve issues related to system access and password creation/resetmaintain a positive outlook, be professional, and provide excellent customer service · Greater detail outlined in the skills matrix. · Work during core business hours of 7:00 AM - 5:00 PM, Monday - Friday, not to exceed a 40 hour work week. Qualifications · At least 3 years of relevant experience working in a technical IT call center environment. · HDS2 · 1 to 3 years field experience and preferred education of 2 year associates degree or equivalent technical study. Additional Information Thanks and Regards, Jane Morgan
    $33k-55k yearly est. 60d+ ago
  • Biomedical Technician Intern - Summer 2026

    GE Healthcare 4.8company rating

    Technical assistant job in Des Moines, IA

    As an Intern at GE HealthCare, every moment partnering with customers is an opportunity to impact the lives of patients. You'll be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll help healthcare professionals deliver world-class care to patients using innovative medical technologies. In this role, the Summer Biomedical Technician Intern will participate in activities such as observing service calls to evaluate, diagnose, perform repair and planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence. **Job Description** **RESPONSIBILITIES** Supervised responsibilities may include: - Observe basic customer biomedical equipment issues, appropriate repairs, planned maintenance (PM), safety, and environmental inspections. - Follow appropriate GEHC policies, procedures, hospital protocol and complete necessary documentation, as guided. - Job shadow members of local team that provide efficient service delivery to all accounts within assigned area. Eventually may assist more experienced technicians on progressive repairs and resolution with the proper training. - Observe communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction. - Observe documentation of repair actions and submission of reports/summaries according to schedule. - May maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GEHC policies, as instructed. - Meet Health and Human Services, as well as Environment Health and Safety requirements. - Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. - Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position. **REQUIRED QUALIFICATIONS** - High School Diploma/GED - Ability to work a minimum of 10 weeks full time over the summer. - Must have reliable transportation and a valid driver's license. - Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception. - You may not relocate more than 30 miles from your current location without approval from your manager. - Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. **DESIRED QUALIFICATIONS** - Currently enrolled in an AS, BS degree, or certificate program. - Ability to develop and maintain good customer relations. - Previous course work or experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment. - Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. - Experience interfacing with both internal team members and external customers as part of a solution based service process. - Change agent and process oriented. - Local candidates strongly preferred. For U.S. based positions only, the pay range for this position is $15-20 an hour. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. We will not sponsor individuals for employment visas, now or in the future, for this job opening. **Additional Information** GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. **Relocation Assistance Provided:** No
    $15-20 hourly 34d ago
  • Apprentice Electrician Tech College Intern - Des Moines, IA

    Interstates 3.8company rating

    Technical assistant job in Des Moines, IA

    Meet the team that brings our projects to life. From logistics to electrical work, everyone in the field plays a critical role in building, powering, and delivering success on a jobsite. Our logistics professionals keep construction moving by ensuring a steady flow of inventory. They bring attention to detail and strong organizational skills as they procure tools and materials for our electricians. Apprentice electricians are the powerhouses behind our most dynamic projects, while summer interns and new graduates kick off their careers as industrial electrical professionals. These team members work closely with our journeyman electricians-seasoned experts who lead and mentor crews while completing complex projects. Our journeyman electricians partner with field foremen and site superintendents, who coordinate work, manage risks, and keep projects on track through planning, motivation, and communication. Our I&E, service, and maintenance teams ensure project performance by installing, testing, troubleshooting, and calibrating equipment. Across roles, we all champion safety-empowering employees to lead as safety shareholders, uphold zero-injury expectations, and care for our crews, company, and families. Apprentice Electrician Responsibilities * Measure, cut, and bend conduit using a tape measure and appropriate power/hand tools * Operate power tools such as drills, saws, pullers, tuggers, etc. * Install conductors in race way and cable tray using manual and power equipment * Assist in lifting, positioning, and fastening objects, such as wiring, conduit, and motors * Perform minor repairs, such as replacing fuses, light sockets, bulbs, and switches * Disassemble defective electrical equipment, such as motors, using appropriate power/hand tools * Load, transport, unload, and furnish Journeyman and Foreman Electricians with materials, equipment, tools, and supplies * Use ladders, scaffolding, scissor and boom lifts * Perform housekeeping duties, as required * Other duties as assigned by field leaders Qualifications Education & Experience: Candidates must be currently enrolled in electrical technology, electrical construction or instrumentation AS program. Location/Travel: This position will require travel in/around Des Moines, IA - up to/within a 200-mile radius. Applicants must be permanently located in/around the office location or be willing to permanently relocate. Applicants must have reliable transportation and a valid driver's license. Per diem and mileage stipends applicable per company policy. Work Schedule: Start times, break times and work hours vary per site and stage of our projects. Our employees work more than 40 hours per week but no more than 60, as part of our commitment to safety. Due to the type of construction, weekend work maybe required on occasion. Work Environment: While performing the duties of this job, this role is often exposed to high/precarious places, risk of electrical shock, and all outside weather conditions. This role is expected to climb and work at heights and in confined spaces. The noise level in the work environment is usually moderate. Due to the nature of our work and our client base, this role may involve tasks in an environment exposed to dust. Candidates should be comfortable working in these conditions and complying with safety standards to protect their well-being. Benefits of Working at Interstates: * Per Diem/Travel Pay or FAVR Program Benefits (as applicable) * Family & safety culture - a team that cares about you as a whole person, not just what you do at work * Company Sponsored Holiday Events, Team Celebrations, and Community Outreach Volunteer Time * Company Issued Cordless Milwaukee Tool Kit * Double Pay for Sunday Work, Triple Pay if working an occasional holiday
    $24k-37k yearly est. 41d ago
  • Support Technician

    Lightedge Solutions 3.3company rating

    Technical assistant job in Des Moines, IA

    The Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. This is a cross functional role across multiple infrastructure platforms for virtualization, backup and recovery, network and firewall, and storage. The ideal candidate is motivated and possesses an unwavering passion for outstanding customer experience. This position reports to the Triage and Support Supervisor and works closely with all departments. If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you! Responsibilities Follow and respond to Triage team issue and request assignment and escalation closely within Service Level Agreements (SLA) Engage with Lightedge customers on the phone, in person, virtual meetings, and through the customer portal and ServiceNow to resolve issues and requests Install hardware upgrades and parts replacements into existing equipment Support complex customer environments utilizing a variety of IT Cloud infrastructure platforms and technologies Perform Network, Operating System, SANStorage, Backup, Firewall, DNS, Hardware, Server, and Virtual Machine support and management tasks for Lightedgemanaged customers and internal systems Create and update internal documentation of procedures, solutions to common problems, and customer-facing support materials Accurately and professionally document all communication with customers as initial response, regular updates, and resolution notes within SLAs Escalate to other teams per procedure following and maintaining SLAs Partner with the Lightedge Training department in recommending additions or modifications to existing technician and engineer training programs Expand and maintain technical knowledge needed to support rapidly changing technical needs of customers. Continue as a lifelong learner through multiple training opportunities Provide after-hours support as part of an operations on-call rotation to maintain high availability of services Requirements 3-5 years of experience in a technical support role with a focus on system administration or networking Intermediate knowledge supporting and administering in some of these areas: IBMi, Windows,Unix, and/or Linux server Operating Systems IBM operations for scheduled jobs and tasks Virtualization technologies (VMware, Nutanix AHV, or HyperV) Server hardware (Dell, HPE, Lenovo, etc) LAN/WAN Networks (Cisco, Juniper, Arista, etc) Firewalls (Palo Alto, Fortigate, Cisco ASA, etc) Web services (Apache, IIS, etc) Databases (MySQL, MSSQL, Mongo, etc) IPSEC and SSL VPN Load Balancers (F5, NSX, etc) Excellent written and verbal communication skills Problem solving skills and the ability to prioritize Customer service Possess the ability to comprehend and execute documented escalation procedures under pressure Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
    $35k-50k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist

    Insight Global

    Technical assistant job in Norwalk, IA

    Provide end-user support for PCs, industrial printers, and multifunction printers. Manage hardware lifecycle, including yearly replacements. Support implementation of new hardware and applications on production floors. Coordinate with network/server teams for hands-on tasks (switches, UPS). Troubleshoot network issues and escalate as needed. Communicate effectively with site management and end-users. Travel weekly to two additional sites (~2 hours away); mileage or rental reimbursement provided. Requirements: We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 2+ years IT support experience. Knowledge of hardware lifecycle and basic networking. Strong troubleshooting and multitasking skills. Ability to prioritize and stay organized in a fast-paced environment. Excellent communication and customer service skills. Self-motivated and able to work independently.
    $33k-55k yearly est. 6d ago
  • Intern - Pipeline Technician (Redfield, IA)

    Description This

    Technical assistant job in Redfield, IA

    The purpose of our internship is for the development of technical or vocational college students pursuing an associate degree in applied science in a technical discipline. A Pipeline Technician Intern will be exposed to a variety of pipeline and compressor station operations, pipeline maintenance and other project activities that will provide an opportunity to apply knowledge and skills learned in college and demonstrate abilities in the workplace. This is a temporary, nonexempt position. Student currently enrolled in a technical or associate of applied science degree program from an accredited college. Areas of study include: Aviation Maintenance Tech Diesel Tech Diesel Mechanics Natural Gas Technology Natural Gas Transmission Natural Gas Measurement Gas Industrial Mechanics Natural gas Compression Technology Electro-mechanical System Technology, Electronic System Technology, Electrical System Technology, Automated Systems Engineering, Instrument & Control Technology or Industrial Automation Technology Corrosion Technology Additional responsibilities include: Proficiency with personal computer and various software (Excel, Word, PowerPoint, Access, etc) Effective oral and written communication skills Effective analytical and problem-solving skills Support the company's employee policies and procedures, including workplace safety Ability to read and understand pipeline maps and alignment sheets Mechanical aptitude Ability to work safely independently Ability to work outdoors in all types of climate conditions Ability to work in close quarters, work while kneeling, squatting, sitting, climbing and standing; ability to climb up and down ladders, stairs, platforms Employees must be able to perform the essential functions of the position with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Under the direction of the operations manager or team leader, support the team with daily operations, maintenance tasks, project activities or administrative duties to learn to fundamentals of the pipeline industry. Technical Skill Areas include: Controls Measurement Corrosion Mechanical Liquified Natural Gas Underground Storage Operations Compressor Station Operations Pipeline Maintenance Equipment Operations Environmental Standards
    $27k-40k yearly est. Auto-Apply 35d ago
  • Intern - Pipeline Technician (Redfield, IA)

    BHE

    Technical assistant job in Redfield, IA

    The purpose of our internship is for the development of technical or vocational college students pursuing an associate degree in applied science in a technical discipline. A Pipeline Technician Intern will be exposed to a variety of pipeline and compressor station operations, pipeline maintenance and other project activities that will provide an opportunity to apply knowledge and skills learned in college and demonstrate abilities in the workplace. This is a temporary, nonexempt position. Student currently enrolled in a technical or associate of applied science degree program from an accredited college. Areas of study include: Aviation Maintenance Tech Diesel Tech Diesel Mechanics Natural Gas Technology Natural Gas Transmission Natural Gas Measurement Gas Industrial Mechanics Natural gas Compression Technology Electro-mechanical System Technology, Electronic System Technology, Electrical System Technology, Automated Systems Engineering, Instrument & Control Technology or Industrial Automation Technology Corrosion Technology Additional responsibilities include: Proficiency with personal computer and various software (Excel, Word, PowerPoint, Access, etc) Effective oral and written communication skills Effective analytical and problem-solving skills Support the company's employee policies and procedures, including workplace safety Ability to read and understand pipeline maps and alignment sheets Mechanical aptitude Ability to work safely independently Ability to work outdoors in all types of climate conditions Ability to work in close quarters, work while kneeling, squatting, sitting, climbing and standing; ability to climb up and down ladders, stairs, platforms Employees must be able to perform the essential functions of the position with or without an accommodation. We celebrate diversity, equity and inclusion, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Under the direction of the operations manager or team leader, support the team with daily operations, maintenance tasks, project activities or administrative duties to learn to fundamentals of the pipeline industry. Technical Skill Areas include: Controls Measurement Corrosion Mechanical Liquified Natural Gas Underground Storage Operations Compressor Station Operations Pipeline Maintenance Equipment Operations Environmental Standards
    $27k-40k yearly est. Auto-Apply 35d ago
  • Technology Specialist

    Johnston Community School District 3.9company rating

    Technical assistant job in Johnston, IA

    JOB SUMMARY: The Technology Specialist provides technical support, maintenance, and repair of district technology systems and instructional equipment in a digital learning environment. This position supports students and staff by troubleshooting hardware, software, and audiovisual systems; managing device inventory; and assisting with the deployment and maintenance of district technology resources. QUALIFICATIONS High School diploma or equivalent Associate's degree in information technology or a related field preferred Minimum of four years of experience in a technology support role Valid Iowa driver's license and ability to operate a motor vehicle ESSENTIAL FUNCTIONS & RESPONSIBILITIES Configure, enroll, assign, inventory, and support student and staff devices, including iPads and computers. Collaborate with teachers to promptly assess and address instructional technology needs. Diagnose and resolve software issues; install, image, update, and maintain operating systems and applications on lab and classroom computers, including PLTW and Business lab images. Diagnose and repair hardware issues, replacing internal components (hard drives, memory, batteries) and external peripherals (keyboards, mice). Support and maintain instructional technology, including interactive flat panels, projectors, and audiovisual systems; assist staff with operation and troubleshooting. Program and manage audiovisual switchers and inputs; replace projector lamps, filters and units as needed. Maintain and troubleshoot printers and print servers, including toner replacement, jam resolution, network configuration, and queue management. Provide technical assistance for computers, peripherals, and audiovisual equipment in classrooms, labs, and offices. Repair equipment in-house or coordinate transport to outside repair facilities. Perform routine cleaning, diagnostics, and preventive maintenance on district technology equipment. Order, receive, inventory and stock technology equipment, supplies, and replacement parts. Unpack, inspect, test, tag and prepare new equipment for deployment. Maintain accurate records of work orders, repairs, inventory, and equipment histories. Maintain working knowledge of network operating systems and basic WAN/LAN functionality. Assist with the installation and deployment of new software, systems, and upgrades. Engage in professional development to stay current with areas of responsibility. Complete required training. OTHER FUNCTIONS Collaborate with technology colleagues to share best practices and troubleshoot challenges. Perform other related duties, as assigned. KNOWLEDGE, SKILLS & ABILITIES Thorough knowledge of computer and mobile operating systems (Windows, mac OS, iOS, Android), device management systems, and basic networking concepts Proficient in Google Workspace, Microsoft Office Suite, Adobe Creative Suite/Cloud Excellent communication, collaboration, and customer service skills Excellent troubleshooting and prompt resolution skills Ability to organize, prioritize, and document technical work Ability to work independently with minimal supervision In evaluating candidates for this position, Johnston Community School District may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT Frequent sitting, standing, walking Moderate climbing, squatting, crouching, kneeling, bending and reaching above shoulder Able to lift and carry up to 25 lbs., push and pull up to 50 lbs. Able to travel within district Primarily an indoor work environment in an office or school setting Occasional exposure to outdoor weather conditions and electrical hazards
    $33k-38k yearly est. 12d ago
  • IT Support Associate

    DSI Systems 4.0company rating

    Technical assistant job in Urbandale, IA

    Job Description DSI is a sales enablement company that has an immediate career opportunity for a motivated IT Support Associate to join our team. The IT Support Associate will provide day-to-day support to the organization's end users desktop computers, printers, phones, mobile devices, and software. As the IT Support Associate, you will interface directly with internal customers and various departments, troubleshooting user issues to resolution. Additionally, you will assist the IT department with various tasks and support of Audio/Visual equipment including projectors and sound systems. This is an in-office position that will report to our Urbandale, Iowa office Schedule Monday - Friday 8:30 am - 5 pm About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions-all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets-including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units-empowering our sales partners to uncover new opportunities and maximize their potential. Requirements Provide support for Windows workstations, various peripherals, and VOIP phones Perform hardware and software installation, upgrades and configuration Adhere to company procedures for hardware and software requests and installs Provide problem diagnosis and resolution for hardware and software issues Install all peripheral components such as printers, scanners, phones and disk drives Answer inbound technical support calls and emails Provide telephone, in-person, and remote support to end-users Troubleshooting of LAN/WAN connectivity issues Provide accurate and timely logging of problems Escalate issues as needed Work with vendor, software provider, and manufacturer support as needed Monitor the ticketing system and complete tickets in a timely manner Image new and existing desktop systems Maintain proper inventory of corporate assets Provide updates, status information, and completion information to manager and/or users as needed Support corporate audio/visual equipment Travel between office sites to perform assigned duties Performs additional duties and assignments as requested Must be very security conscious and do all it takes to avoid sensitive data falling into the wrong hands Ability to effectively handle stress, pressures, and challenges Skills & Abilities Evaluate critical systems, prioritize workflow, and determine solutions Excellent written and verbal communication skills Interpret and apply laws, regulations, and policies Provide technical assistance for computer problems Read and understand technical manuals Work for extended time at the keyboard/terminal Maintain effective working relationships with supervisor and coworkers Work flexible hours, possibly including weekends and evenings Experience Required 1-2 Years of Desktop Administration Knowledge of Computer, network operations, and maintenance LAN/WANs Microsoft Windows XP/7/10/11 Operating Systems Benefits Medical, Dental & Life insurance are available on the first day of the month following your first day of employment - no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!
    $24k-33k yearly est. 14d ago
  • Technical Support Specialist - Level 1

    Continuum Advantage

    Technical assistant job in Waukee, IA

    Summary The Technical Support Specialist - Level 1 is an entry-level position that provides professional technical support to all clients of Myriad Advisor Solutions. The Level 1 Specialists must possess strong analytical and strategic thinking, as well as planning, organizing and problem-solving skills: a high degree of technical expertise, sound professional and technical judgment, and a commitment to exceptional customer service and teamwork. Essential Duties and Responsibilities Daily tasks include, but are not limited to, diagnostics, troubleshooting, resolving network and wireless issues, setting up user accounts, formatting and setting up desktop and laptop computers Provide remote technical guidance, assistance, and coordination to end-users for PC, network, software, and hardware problems Support daily client communication- including phone, email, and chat requests. Accurately document details related to client support issues in help desk ticketing system and complete ticket/tasks efficiently Create, build, and foster strong and effective working relationships with peers, management, clients, and vendors Ensure growing knowledge of company supported systems, with a goal of becoming a product expert Ability to display dependability through IT Help Desk shift coverage spanning Monday-Friday 7am-7pm CST The Essential Duties and Responsibilities listed are not all inclusive; other duties as assigned will apply Desired Qualifications (Knowledge and Skills) Degree or Associates degree in Information Technology related field preferred; completed college coursework in conjunction with work experience will also be considered Current knowledge of computer systems, electronic systems, and software applications; Solid understanding of desktop applications Level 1 Technical Support experience preferred Intermediate to advanced knowledge of Microsoft Windows 10, and a willingness to learn new operating systems Intermediate to advanced knowledge of general internet technologies (email, web browsers, etc.) Basic knowledge of core network technologies (WiFi, routers, switches, etc.) Desired Traits Strong client service skills, first-hand experience interacting directly with customers; a genuine interest in serving and caring for our clients Strong professional phone etiquette Possesses strong work ethics and morals; is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Core Value of C.A.R.E Communicate. Accountable. Respect. Ethical. Communicate. Comfortably connect with clients in an open and informative way that supports the Myriad C.A.R.E interaction style with our clients Positive: Create, support, and encourage a positive work environment; Energetic, eager to learn, team player and willing to cooperate Exudes excellent oral, written and interpersonal communication skills, well-spoken both on the phone and in person Approachable: Genuinely encourage business interactions with client, strategic business partners and internal team members; become and remain a reliable go-to resource Extraordinary customer service skills and presence while possessing a positive attitude through all client interactions Manage multiple client demands simultaneously, shift priority when the need arises, and consistently demonstrates flexibility and positivity Accountable. Energetic team player, with the ability and willingness to learn and effectively utilize new technologies as required and required Retain a fast-paced working environment, balances competing priorities and flexing between many tasks at any given time Dependable: Punctual to scheduled work shift/schedule, internal and external meetings. Consistently following through on tasks, projects, and client commitments Respect. Treat all people with courtesy, politeness, and kindness. Encourage peers and clients to express opinions and ideas. Listen to what others have to say in conjunction with respectfully expressing your viewpoint Consistently seek out ways to provide service and solutions to clients that will positively impact their transition and long-term business structure. Recognize client's business needs and think creatively to offer solutions to exceed those needs Brand Loyalty: Loyal and trustworthy to positively promote and display the Myriad brand, products and service offerings Ethical. Maintain a self-driven, results-orientated outlook with a positive focus on the overall success for client, strategic partner, and Myriad Confidential: Discreet in all aspects of the job; maintain confidentiality in all circumstances Adhere to processes and procedures to ensure the highest degree of efficiency is maintained; adheres to budget guidelines, reduce expenses as applicable, without jeopardizing the quality of output Display strong work ethics and morals; Is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The vision requirements include close vision and ability to adjust focus. Nature of position requires physical mobility and the ability to lift a minimum of 50 pounds.
    $33k-40k yearly est. 60d+ ago
  • Product Support Specialist

    Vontier

    Technical assistant job in Des Moines, IA

    The primary role of this position is to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely with the Field Service, Technical Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer advocate while tracking the pulse of market and technology trends to ideate, incubate, and accelerate solutions that deliver high value to customer problems that differentiate vs competition. **Responsibilities** - Ensuring an improved feedback loop between product management and engineering to increase the rate of new product vitality - Driving share gain by championing innovative new platforms and features in an agile environment that maintain leadership position in the market and differentiate vs competition. - Defining the target customer segment, identifying customer pain points/problems to solve, developing a commercial hypothesis (qualitative), validating the commercial hypothesis (quantitative), outlining a clear value proposition for the target customer, defining positioning vs competition, and clearly defining the product/solution requirements. - Championing customer requirements throughout the process and ensuring development meets those requirements through proper customer engagement and field trial execution. - Ensuring we have support applications in place to increase "ease of doing business" with our Environmental Solutions brands - Partnering with the commercialization team to develop robust launch plans including global product content/assets (clear articulation of value proposition), competitive comparisons, value-based pricing strategy, sales enablement tools, launch presentations, and training materials. - Cultivating relationships with key technology partners that enhance the value of GVR's digital ecosystem. Drive experimentation to rapidly vet potential solutions and scale to maximize impact. - Global Responsibility: Heavy focus on North America with some International travel possible **Required Skills / Qualifications / Certifications / Tech Stack** **Essential** - 3+ years in technical/engineering backgrounds with a deep understanding of how the fueling infrastructure works - Ability to generate a high level of precise technical feedback to ensure new product hardware and software applications are working as needed in a field environment - Customer-centric mindset and comfort talking to end customers as necessary to help with product adoption - Ability to travel 25%+ of the time - **Preferable** - 2+ years of familiarity working with Veeder-Root's Environmental Solutions portfolio The base compensation range for this position is $100,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $21k-30k yearly est. 33d ago
  • Support Technician

    Daveandbusters

    Technical assistant job in Des Moines, IA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12.3 hourly Auto-Apply 60d+ ago
  • Technical Intern - Wind (2- Year Degree ONLY) Story County: Zearing, Iowa

    Nextera Energy, Inc. 4.2company rating

    Technical assistant job in Zearing, IA

    NextEra Energy, Inc. is America's leading energy company, delivering more electricity to homes and businesses than any other company in the nation. We are dedicated to meeting the country's growing energy demands through a diverse mix of energy sources. Our focus is on growing the economy, keeping customer bills as low as possible and supporting the communities where our projects are located. Through technology and innovation, we deliver cutting-edge solutions, serving Americans across nearly all 50 states. Are you ready to shape America's energy future? Join us today. Position Specific Description NextEra Energy Resources is one of the largest wholesale generators of electric power and renewable energy from the wind and sun in North America. NextEra Energy is ranked No. 1 among electric and gas utility companies in Fortune magazine's "World's Most Admired Companies." Join a team that's among the very best…at NextEra Energy Resources. Check us out here: Join the NextEra Energy Power Generation Team * Your eligibility in the intern program is contingent upon satisfying all of our program eligibility requirements. By electronically signing this offer letter you certify that you meet all of the following requirements which must be met in order to qualify for an internship with our Company. * I remain enrolled in full-time classes and in good standing at my college or university, and will continue my enrollment at my college or university after my internship. * I have not graduated or will not graduate prior to or during my internship. * I continue to pursue a degree in a job-related course of study. * Must be a current student, not graduating on or before May 2027 and have maintained a cumulative GPA of 3.00 or higher, including all grades for the last term completed prior to signing this offer letter. * You may have to relocate for this intern position. Relocation assistance may be provided. * You will work outdoors in inclement weather, climb ladders without assistance, and work at heights greater than 100 feet from the ground surface. * You must be available to attend training from May 25, 2026- June 5, 2026 and then report to your designated site. I understand that this offer is contingent upon my satisfying the Company's preemployment eligibility requirements, which may require any or all of the following: a drug screen, background investigation, and submittal of our Conflict of Interest Form. It may also be necessary for you to go through additional requirements in order to satisfy the position requirements (e.g., behavioral evaluation, and/or a post-offer pre-placement functional capacity (clinic evaluation) or other medical evaluation, which verifies you are physically capable of performing the job-specific functional tasks required for the position, and/or obtain NERC CIP access and/or unescorted nuclear access). Failure to successfully complete any of these requirements may result in denial of employment. Job Overview
    $29k-39k yearly est. 7d ago
  • Summer 2026 Maintenance Technician Intern

    Koch Fertilizer 4.8company rating

    Technical assistant job in Beaver, IA

    Your Job Koch Fertilizer in Wever, IA is seeking a Maintenance Technician Intern to join our team for the Summer of 2026. This is a great opportunity to learn about an industrial work environment without any previous experience and see the foundation of a successful career in the maintenance space. Koch has been consistently selected as one of the top 100 Internship Programs in the U.S by WayUp. The internship opportunity is a 12-week program from late-May to early August 2026. The shift schedule with be a 4-day, 10-hour shift work week. At Koch, we believe that everyone should be an entrepreneur, no matter what role they are in. As an intern there are countless opportunities for you to be challenged, have your voice heard, and gain real experience within our company. Sound exciting? Do you want to be a part of meaningful work? Kickstart your career with us by applying today! What You Will Do As a Maintenance Technician Intern you will partner closely with our maintenance team to execute predictive and preventive maintenance activities to ensure equipment reliability, efficiency, and minimize downtime. Previous interns have worked on various projects within our facilities including: Assisting maintenance in installing, calibrating, and maintaining rotating equipment from small water pumps to high-speed multi-component compressor trains as well as fixed equipment such as pressure vessels, heat exchangers, storage tanks, boilers, furnaces and heaters Who You Are (Basic Qualifications) Currently enrolled in, or a graduate of a relevant degree, certificate, or workforce training program Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship Willingness to work in an industrial environment which includes availability for shift work and emergency call outs, while working indoors and outdoors. Ability to meet physical demands such as: Working outdoors in all weather conditions Climbing stairs, ladders, and working at heights of up to 160 feet. Sitting, standing, and kneeling as necessary, and lift and carry up to 50 pounds Wearing a gas mask-type respirator and other required PPE Confined space entry may be required What Will Put You Ahead Previous experience working in a manufacturing or heavy industrial environment. Previous armed forces experience as an aircraft mechanic, aircraft structural maintenance specialist, or other relevant military experience Experience maintaining or repairing rotating or fixed equipment. This internship is not eligible for educational or employment visa sponsorship. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are As a Koch Ag & Energy Solutions company, Koch Fertilizer delivers a full line of fertilizers designed to boost crop performance and help growers reach their yields. Our team also brings logistical expertise and a wide range of invaluable services, from delivered freight and logistics capabilities to online shipment tracking. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).
    $34k-43k yearly est. 3d ago

Learn more about technical assistant jobs

How much does a technical assistant earn in Des Moines, IA?

The average technical assistant in Des Moines, IA earns between $16,000 and $43,000 annually. This compares to the national average technical assistant range of $22,000 to $51,000.

Average technical assistant salary in Des Moines, IA

$26,000
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