Technical assistant jobs in Kansas City, KS - 183 jobs

We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: * Medical and Prescription Drug with a Company Vision Program * Dental * A generous PTO program * Paid Parental Leave * Gym Reimbursement Program and Company Paid Wellness Coach * Online Virtual Care * Company Paid Life Insurance for Employee, Spouse, Children * Company Paid Long and Short-Term Disability * Company Paid Employee Assistance Program * Flexible Spending Account * Education/Tuition Reimbursement Program * 401(K) - Company Match 100% up to 4% * Bereavement Leave * Volunteer Time Off Program * Holiday Pay * Employee Water Program - Free Water * Referral Bonus * Daily Pay * Onsite wellness coaching and physical therapy Responsibilities include: * Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. * Handle Tier 1 helpdesk escalations through a ticketing system * Follow up on outstanding requests and ensure timely resolution * Create accounts and configure hardware as part of on-boarding process * Manage and monitor internal assets to ensure accurate inventory records * Support administration of phone system * Support audio and video equipment in conference rooms * Write training manuals as needed * Other duties may be added and/or assigned as needed Qualifications and Skills: * Windows 10 and 11, Office 365 * Active Directory maintenance and user support * Window based device such as laptops, workstations, printers, scanners, etc. * Mobile devices (iOS, Android) * Client PC connectivity - Ethernet, TCP/IP and VPN * File server knowledge * Microsoft certifications a plus * Strong customer service and troubleshooting skills * Ability to communicate technical information, both verbal and written, to a wide range of end-users * 2 years+ experience working in a Microsoft Windows environment

Job Posting Motorist Assist Technician Job Posting Closes: Open Until Filled Kansas Highway Patrol *************** * Who can apply: Anyone (External) * Classified/Unclassified Service: Unclassified * Full/Part-time: Full-Time * Work Schedule: Varies * Eligible to Receive Benefits: Yes * Veteran's Preference Eligible: Yes Compensation: * Hourly Pay : $20.12 Position Summary & Responsibilities: Position Summary: Assist motorists with vehicle and travel problems in order to provide for their safety and security and the safety and security of other motorists by fixing tires; providing basic temporary mechanical assistance; providing directions; removing disabled vehicles from traveled portions of the highway using push bumper; providing gasoline sufficient to travel to nearest service station; providing water/antifreeze; calling for wrecker service; provide transportation of motorists to nearest service station/motels/other shelter. This is done through knowledge of mechanical structure of vehicles; knowledge of area and services available; knowledge of repair procedures; knowledge of telephone/radio operations and numbers; and knowledge of Highway Patrol policies and procedures. Assist motorist at traffic crashes in order to provide for the safety and security of involved motorists and those using the highway by protecting the crash scene with safety devices such as cones and fuses; by calling for law enforcement officers; service vehicles or emergency vehicles; by providing emergency first aide/CPR to victims of crashes until medical personnel arrive; by moving involved vehicles to shoulder of roadway upon recommendation of law enforcement officer; by transporting involved motorists to nearest service station, motels or other facility upon recommendation of law enforcement officer. This is done through knowledge of Highway patrol policies and procedures; knowledge of first aide and CPR; knowledge of local area and services available; knowledge of telephone and radio procedures and numbers; knowledge of when to move or not move crash victims; knowledge of safety procedures; and knowledge of priorities at a crash scene. Observe general highway conditions in order to report problems to proper source by using radio/telephone. This is done through knowledge of proper safe highway conditions and knowledge of proper resources to resolve problems. For a full position description email request to ***************** , please include the Job ID #. Qualifications: Education: High School Diploma or GED equivalent. Licensing & Certification: Valid Driver's License. Necessary Special Requirements: Minimum Requirements: Experience with motor vehicle construction, maintenance and minor repair highly desired. Preferred Qualifications: Basic mechanical experience. Knowledge of mechanical structure of vehicles, repair procedures and first aid and CPR. Ability to communicate clearly both verbally and in writing under stressful circumstances; use proper spelling and grammar with proficiency in Microsoft Office products. Post-Offer, Pre-employment Requirements: Must submit to and pass a background check, including fingerprints. Ability to: Lift, turn, carry, set, pull, and push up to 75 lbs. or more (wheel/tire, floor jack). Stoop, bend, turn, reach and twist with arms and body. Climb into bed of truck. Lift, rotate, swing, and set up to 20 lbs.(traffic cones). Squat, kneel, climb/reach under. Pull and set cables. Run controls, and use hand tools. Drive a truck, sit for long periods of time, move in confined areas, and perform repetitive motions with one or more extremity. Listen, comprehend, respond, speak clearly and concisely, communicate effectively, with fellow employees and the general public. Persons applying for positions with KHP will be subject to background investigation, fingerprints, and/or drug screening. Recruiter Contact Information: * Name: Lt. Keith Hudson * Email: ******************* * Phone Number: ************ Required documents for this application to be complete: On the Careers - My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed: * State of Kansas Online Application * Transcripts * DD214 (if you are claiming Veteran's Preference) Inside this job's Job Application, upload these documents: * Resume * Cover Letter (optional) Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents" Job Application Process * Sign into your existing account or Register for a new one to apply. * Complete or review your contact information on the My Contact Information page. * Upload documents listed in the Required Documents section of the job posting to the appropriate location. How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to *************, scanned and emailed to *************************, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Landon State Office Building 900 SW Jackson, Rm 401 Topeka, KS 66612 To assist in completing your application, please see helpful links below: * Instructions: * Job Search * Registration & User Account * Application * Frequently Asked Questions Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter. Employment Benefits: * Comprehensive medical, mental, dental, vision, and additional coverage * Sick & Vacation leave * Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave * Paid State Holidays * Fitness Centers in select locations * Employee discounts with the STAR Program * Retirement and deferred compensation programs * Kansas Highway Patrol has both KPERS and KP&F eligible positions. If you have retired, you will have a waiting period before you can go back to work for a KPERS/ KP&F employer. Visit the Employee Benefits page for more information…

Lincoln, NE; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Springfield, MO ** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** The Applied Technology Innovations Specialist will be dedicated to support and lead Innovation & Technology for Technical Teams. The Specialist will partner closely with subject matter experts from both Technical Teams and current Applied Technology experts to evaluate, define, and deliver innovative ideas originating from our Technical Teams. This position ensures solutions are thoughtfully designed, effectively executed, fully integrated into existing environments, and scalable across the organization. _We have one current opening and will consider candidates being based out of our Omaha, NE, Lincoln, NE Overland Park, KS, Oklahoma City, OK or Springfield, MO offices._ **Primary Duties and Responsibilities** + Lead the Technical Team's Everyday Innovation Ideas, serving as the lead project manager. + Oversee all phases of the technology lifecycle: Discovery, Design, Development, Deployment, and Operations. + Collaborate with Business Owners and Stakeholders to define problem statements, evaluate solutions, and assemble project teams. + Assess solution pathways by determining whether to build internally or buy third‑party technology. + Ensure alignment and integration with existing technology ecosystems, workflows, and governance standards. + Partner with the appropriate team members to design and develop solutions. + Coordinate with IT to deploy, test, and monitor new solutions. + Work with teams to establish support models, operational ownership, and long‑term sustainability of solutions. _We have one current opening and will consider candidates being located out of our Omaha, NE, Lincoln, NE, Overland Park, KS, Oklahoma City, OK, and Springfield, MO offices._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong organization skills and project management skill set + Background in engineering, design, or related technical disciplines. + Associates Degree in Computer Science, Design Technology or Computer Aided Drafting preferred + Minimum 10 years experience of working in IT systems, operations, workflows, and integrations. + Maintain a high level of quality and accuracy in all reporting, analysis, documentation, and performance data. \#LI-DD1 **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.

The Teen Tech Assistant plays a vital role in engaging youth ages 12-19 through project-based learning aligned with their passions and interests. This position supports our mission to provide teens with access to professional-level technology and creative resources in music production, digital art, robotics, game design, crafts, and animation. The Best Buy Teen Tech Center provides a fun, interactive learning space where youth can develop critical skills through hands-on activities that explore their interests in programming, film-making, music production and design. We work to bridge the digital divide by giving youth access to tech education opportunities, relationships that help to build confidence, and a foundation for school and career success. OUR CULTURE: The YMCA of Greater Kansas City's mission and core values are brought to life by our culture. It's who we are, who we aspire to be and how we show up every day. We are cause-driven. We don't just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Responsibilities Assist in leading activities and being a positive role model for youth. Interact and engage with youth on their level of understanding. Support teens in exploring and developing their creative and technical skills. Engage youth in STEM activities Exhibit good judgment and have a strong awareness of safety; know and understand all emergency procedures of the building. Work with Teen Tech Coordinator to problem solve in a positive manner and operate in a busy atmosphere Keep order and maintain discipline and enforce policies in center Oversee work of youth on computers to ensure electronic communication policies are followed Ensure safe and risk-free environment at all times while meeting the individual needs of the participants Maintain a safe, clean, and well-organized area. Both inside and outside tech space areas. Assist Program Coordinator with Teen Events. Assist in the recruitment of volunteers for all classes and programs. Attend staff meetings and training sessions Responsible for injury/accident reporting procedures. Qualifications Must be at least 21 years of age. Experience with digital tools and creative technologies (e.g., Adobe Creative Suite, music production software, 3D printing, coding platforms) is highly desirable. Ability to troubleshoot basic tech issues and support youth in using creative software and equipment. Strong interpersonal skills and ability to communicate with all levels including staff, parents and youth. Works effectively with people of different backgrounds, abilities, opinions and perceptions. Must present a professional image and possess conflict resolution skills, and demonstrate sound judgment and initiative Must be able to maintain confidentiality of information Must have certifications in Professional CPR/AED and First Aid. Ability to work a flexible schedule, including evenings and weekends

The Teen Tech Assistant plays a vital role in engaging youth ages 12-19 through project-based learning aligned with their passions and interests. This position supports our mission to provide teens with access to professional-level technology and creative resources in music production, digital art, robotics, game design, crafts, and animation. The Best Buy Teen Tech Center provides a fun, interactive learning space where youth can develop critical skills through hands-on activities that explore their interests in programming, film-making, music production and design. We work to bridge the digital divide by giving youth access to tech education opportunities, relationships that help to build confidence, and a foundation for school and career success. OUR CULTURE: The YMCA of Greater Kansas City's mission and core values are brought to life by our culture. It's who we are, who we aspire to be and how we show up every day. We are cause-driven. We don't just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Responsibilities Assist in leading activities and being a positive role model for youth. Interact and engage with youth on their level of understanding. Support teens in exploring and developing their creative and technical skills. Engage youth in STEM activities Exhibit good judgment and have a strong awareness of safety; know and understand all emergency procedures of the building. Work with Teen Tech Coordinator to problem solve in a positive manner and operate in a busy atmosphere Keep order and maintain discipline and enforce policies in center Oversee work of youth on computers to ensure electronic communication policies are followed Ensure safe and risk-free environment at all times while meeting the individual needs of the participants Maintain a safe, clean, and well-organized area. Both inside and outside tech space areas. Assist Program Coordinator with Teen Events. Assist in the recruitment of volunteers for all classes and programs. Attend staff meetings and training sessions Responsible for injury/accident reporting procedures. Qualifications Must be at least 21 years of age. Experience with digital tools and creative technologies (e.g., Adobe Creative Suite, music production software, 3D printing, coding platforms) is highly desirable. Ability to troubleshoot basic tech issues and support youth in using creative software and equipment. Strong interpersonal skills and ability to communicate with all levels including staff, parents and youth. Works effectively with people of different backgrounds, abilities, opinions and perceptions. Must present a professional image and possess conflict resolution skills, and demonstrate sound judgment and initiative Must be able to maintain confidentiality of information Must have certifications in Professional CPR/AED and First Aid. Ability to work a flexible schedule, including evenings and weekends

GENERAL STATEMENT OF RESPONSIBILITY: Perform instrument maintenance and assist in the preparation of samples to be tested. ESSENTIAL FUNCTIONS: * Perform daily, weekly and monthly maintenance on automated and manual equipment. * Accurately prepare samples for testing using various types of laboratory equipment. * Perform test processing under the direction and supervision of a medical technologist that may include: * Loading of samples into racks * Placing racks of samples onto instruments * Pipetting of samples * Performing CLIA Waived testing * Entering QC results and patient results * Assist in monitoring inventory. * Assist in the washing of laboratory glassware. * Perform the unpacking and restocking of laboratory supplies and reagents. * Assist with troubleshooting and solving problems. * Comply with CRL and departmental SOP's. * Comply with OSHA and other safety manual procedures. * Communicate effectively and in a timely manner with co-workers and other laboratory departments. * Perform the duties of Lab Aide as necessary due to workload or staffing considerations. * Keep work area neat and clean. * Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information. * Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job. Other duties as assigned JOB QUALIFICATIONS: EDUCATION: Associate's degree in clinical laboratory, chemical, physical, or biological science or equivalent. EXPERIENCE: None SKILLS & ABILITIES: * Good communication skills * Good laboratory/analytical technique * Ability to organize work * Exercise independent judgment and make appropriate decisions * Work well under pressure * Follow detailed instructions * Ability to work independently and as a team * Ability to be at work and on time * Ability and judgment to interact and communicate appropriately with other employees, clients and management PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions. The following physical attributes are required for this position: * Regularly moving around the laboratory * Close vision requirements due to computer work * Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone * Reaching, including above the shoulder * Bending or stooping * Pushing and pulling of large carts, trash bags, and specimen bags * Lifting, up to 35 pounds EQUIPMENT: Basic laboratory equipment and personal protective equipment; PC and communications equipment. OTHER: Overtime on demand. Meet department productivity and quality standards. Rotating weekend work is required. Specimens consist of body fluids and must be regarded as potentially infectious. The employer shall, in its discretion, modify or adjust this position to meet the company's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. * denotes essential job function An Equal Opportunity Employe Pay Range: $17.00 - $30.00 Benefits for Full Time Employees: * Medical, Dental, Vision * Life/AD&D * Supplemental Life/AD&D * Section 125 FSA Plan * 401(k) * Short and Long-Term Disability * Paid Time Off * Holidays * Tuition Reimbursement

Real Projects. Real Experience. A Real Future. About this Internship At our Overland Park, KS, branch, our interns experience a program structured to build fundamental skills and provide hands-on experience. You will work alongside and learn from our live events, system design, and technical integration professionals. Advance your career path and be a part of something extraordinary. Our ten-week minimum, paid internship begins May 26 th , 2026. This summer, you will Gain skills through our AV integration “boot-camp,” as well as introductory training and real-world experience. Work on impactful projects and challenge yourself through hands-on problem-solving. Study for the AVIXA Certified Technology Specialist exam. Participate in a rotational program collaborating with Purchasing, Sales and Design Consultants, Programming, Engineering, and Project Management. Work 40 hours a week on-site with our AV professionals, Monday through Friday during regular business hours. Basic Qualifications Education: Anticipated Associate's/Bachelor's Graduation between Spring 2026 - Spring 2027. Valid Driver's License and a safe driving record per Company Policy. Able to pass a background check. Familiar with hand and power tools. Physically able to walk distances, crouch, squat, reach, crawl, climb ladders, work at high elevations and in tight spaces, and lift/carry/push/pull objects up to 50 lbs. repetitively and for an extended period. Internship Pay Rate: $17/hr. Learn more at: *********************************************** About CTI CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been to provide a fantastic customer experience. At CTI, our biggest asset is our people. We know the most awesome employees do not always fit the typical mold. If you are hardworking, friendly, and understand the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment where our best and brightest show up to work prepared to have fun. We employ our passion and knowledge in everything we do. Our creative atmosphere helps us apply and share our skills with clients seeking quality AV and Conference Solutions. CTI is an equal-opportunity employer. We do not and shall not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired are required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification documentation upon hire.

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. * Must be a US Citizen * Must have or be able to obtain and maintain a DoD Secret Security Clearance. * Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: * Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. * Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. * Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. * Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. * Install and configure network interfaces and internet connections. * Diagnose network cable and configuration problems. * Coordinate support with the local Network Enterprise Center. * Services support tickets for Training Management Directorate (TMD) users. * Implement and design an organization-wide set of standards for future and existing information systems. * Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications * Must be a US citizen. * Must be able to obtain and maintain a DoD Secret Security Clearance. * IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). * Two (2+) years in a PC Support Techniciant role or relevant field. * Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. * Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. * Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. * Capable of responding to user inquiries and providing technical assistance on PC systems and applications. * Windows workstation systems administration training. * Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: * Active Secret Clearance. * BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). * Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. * Ability to function independently and as a team player in a fast-paced environment. * Excellent communication skills (written and oral) and interpersonal skills. * Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Requirements: Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Qualifications: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment #LI-JS1

Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years. Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection. Role Summary The Support Technician will provide support for the organization's computer end users. This position will be responsible for providing instruction to end users, repairing software malfunctions, including software upgrades as deemed necessary by application product owners. All activities will be performed in support of the strategy, vision and values of JE Dunn. * Autonomy & Decision-Making: Follow directions and refers all exceptions to supervisor. * Career Path: Senior Support Technician Key Role Responsibilities - Core End User Support FAMILY - CORE * Identifies, researches and solves basic end user inquiries regarding PC, tablet, and telephony issues, utilizing phone and remote-control software. * Creates and assigns work orders in the IT ticketing system, and documents resolutions. * Maintains records of daily data communication transactions, problems, remedial actions taken and installation activities. * Provides instructions regarding proper use of hardware and software systems as they are deployed to end users. * Performs software repairs and maintenance as required by IT. Key Role Responsibilities - Additional Core N/A Knowledge, Skills & Abilities * Ability to perform work accurately and completely, and in a timely manner * Communication skills, verbal and written * Proficiency in MS Office * Listening skills * Ability to quickly and effectively solve complex problems * Ability to deliver quality through attention to detail * Thorough knowledge of personal computer software including operating systems * Thorough knowledge of PC components and associated hardware * Ability to solve technical issues * Knowledge of networking and telecommunications * Ability to build relationships and collaborate within a team, internally and externally Education * Associate's degree in computer science or related field (Required) * In lieu of the above requirements, relevant experience will be considered. Experience * 0 -2 years previous help desk or desktop experience (Preferred) Working Environment * Must be able to lift up to 25 pounds * May require periods of travel * Normal office environment * Frequent activity: Sitting, Viewing Computer Screen * Occasional activity: Standing, Walking, Bending, Reaching above Shoulder Benefits Information The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details. Click here for benefits details. This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace. JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails. Requisition ID: 60042 Why People Work Here At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts About JE Dunn For more information on who we are, click here. EEO NOTICES Know Your Rights: Workplace Discrimination is Illegal California Privacy Policy E-Verify JE Dunn participates in the Electronic Employment Eligibility Verification Program. E-Verify Participation (English and Spanish) Right to Work (English) Right to Work (Spanish)

Technical Support Representative (Remote - KS, MO, and IA Residents Only) Employment Type: Full-Time Compensation: $17 - 18/ hr. Spanish-speaking differential available ISPN has been a trusted provider of 24/7/365 technical support services for internet, phone, and video providers across the United States and Canada since 1995. We specialize in delivering expert-level support to residential and business customers, helping them navigate connectivity issues, home networking, and troubleshooting technical problems. We are seeking technically proficient, customer-focused professionals with a foundational understanding of internet connectivity, home networking, and troubleshooting network-related issues. This includes diagnosing and resolving problems with modems, routers, Wi-Fi connectivity, and device configuration. Familiarity with basic IP addressing, DNS settings, and troubleshooting latency or packet loss issues is highly beneficial. If you have experience in IT support, troubleshooting home or small business networks, or providing technical assistance for internet service providers, we encourage you to apply. Position Details: Employees will perform all training and job duties remotely (Must reside in IA, KS or MO) Positions start at $17.00 per hour with an increase to $18.00 per hour at six months Monthly Performance Bonuses available for outstanding merit Annual Performance Bonuses based on Individual and Company Performance Education Reimbursement for approved IT-related classes and certifications Schedule: 8-hour shifts Evening shifts from 12pm - 12am depending on needs Weekend Availability: Saturday or Sunday shift is required Requirements: Reliable high-speed internet (minimum 10 Mbps down / 5 Mbps up) A dedicated PC or Mac (desktop or laptop) with an available Ethernet connection Webcam and audio capabilities for training and team participation via Zoom Residency in Kansas, Missouri, or Iowa (applications from other states will not be considered) Full-time availability (40 hours per week) Up-to-date mobile device Preferred & Required Experience: 6 months to 1 year of IT support experience OR IT-related education (required) 1+ year of customer service experience (preferred) Familiarity with networking concepts such as TCP/IP, basic IP addressing, DNS settings, and troubleshooting connectivity issues (preferred) Why Join ISPN? We are a growing company committed to providing high-quality technical support and an engaging, supportive work environment. Our team members are passionate about problem-solving, technology, and delivering an excellent customer experience. If you're looking for a career in IT support with clear growth potential, ISPN is the place for you. Apply today and take the next step in your technical support career with ISPN. Equal Opportunity and Inclusion Statement: ISPN is an equal opportunity employer deeply committed to diversity, equity, and inclusion. We celebrate the diverse background and perspectives of all our employees and are dedicated to fostering a welcoming and respectful environment. We encourage applicants from all walks of life to join our team, as we believe that a variety of experiences and viewpoints drives innovation and success. At ISPN, inclusivity is not just a policy, but a key part of our identity and how we operate.

The position of Help Desk Technician is to provide expert technical and operational support for the point-of-sale systems and other technical resources and tools for our users, both in remote locations and at the home office. The selected candidate must be local to the Kansas City metro area as this position does require working in office 5 days a week (M-F 8:00 - 5:00). Our corporate office is located at 8208 Melrose Dr Lenexa, KS 66214. Support Technician Primary Responsibilities: Serves as first point of contact for customers seeking assistance over the phone, email or other established means of contact and responds in a timely and professional manner. Walk customers through the problem-solving process. Troubleshoot and resolve Point of Sale (POS) software problems for remote branch personnel. Escalate unresolved issues to authorized individuals / departments. Provide guidance to remote branch personnel regarding the operational aspects of the POS software. Enter all activities performed in company tracking software as defined by policy. Perform remote computer and software administrative duties at branch locations on an as needed basis. Collect data and provide reports for POS systems on a daily basis. Predictable and reliable attendance is an essential requirement of the position May perform other duties as assigned. Experience Experience with desktop OS software and hardware Excellent verbal and written communication skills. Ability to type at 30 wpm. Ability to analyze and solve problems. Ability to prioritize and organize. Education High School diploma or equivalent. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. COMPETENCY To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. EOE Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Work Location: This position will be based in our Lenexa Kansas corporate office. The selected candidate will be required to work in office 2-3 days a week to provide onsite support to corporate staff. Experience: Help desk: 1 year (Preferred) Windows: 1 year (Preferred)

Job Title: Technical Support Technician (Comms) Location: Ft Leavenworth, KSTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms). NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates Qualifications: Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree

Job DescriptionThe Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. This is a cross functional role across multiple infrastructure platforms for virtualization, backup and recovery, network and firewall, and storage. The ideal candidate is motivated and possesses an unwavering passion for outstanding customer experience. This position reports to the Triage and Support Supervisor and works closely with all departments. If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you! Responsibilities Follow and respond to Triage team issue and request assignment and escalation closely within Service Level Agreements (SLA) Engage with Lightedge customers on the phone, in person, virtual meetings, and through the customer portal and ServiceNow to resolve issues and requests Install hardware upgrades and parts replacements into existing equipment Support complex customer environments utilizing a variety of IT Cloud infrastructure platforms and technologies Perform Network, Operating System, SANStorage, Backup, Firewall, DNS, Hardware, Server, and Virtual Machine support and management tasks for Lightedgemanaged customers and internal systems Create and update internal documentation of procedures, solutions to common problems, and customer-facing support materials Accurately and professionally document all communication with customers as initial response, regular updates, and resolution notes within SLAs Escalate to other teams per procedure following and maintaining SLAs Partner with the Lightedge Training department in recommending additions or modifications to existing technician and engineer training programs Expand and maintain technical knowledge needed to support rapidly changing technical needs of customers. Continue as a lifelong learner through multiple training opportunities Provide after-hours support as part of an operations on-call rotation to maintain high availability of services Requirements 3-5 years of experience in a technical support role with a focus on system administration or networking Intermediate knowledge supporting and administering in some of these areas: IBMi, Windows,Unix, and/or Linux server Operating Systems IBM operations for scheduled jobs and tasks Virtualization technologies (VMware, Nutanix AHV, or HyperV) Server hardware (Dell, HPE, Lenovo, etc) LAN/WAN Networks (Cisco, Juniper, Arista, etc) Firewalls (Palo Alto, Fortigate, Cisco ASA, etc) Web services (Apache, IIS, etc) Databases (MySQL, MSSQL, Mongo, etc) IPSEC and SSL VPN Load Balancers (F5, NSX, etc) Excellent written and verbal communication skills Problem solving skills and the ability to prioritize Customer service Possess the ability to comprehend and execute documented escalation procedures under pressure Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Assistant Lab Technician, Hospitality Department: Academic Affairs Type of Position: Part-time Regular Exemption Status: Non-Exempt Work Schedule, Hours per week: Monday-Friday, 25 hours per week Opportunity for hybrid schedule: No Starting Salary Range: $16.31-$20.77 and determined based on relevant years of work experience provided on application and resume. Position Summary: Coordinate, organize, and maintain hospitality management classrooms and kitchen laboratories at Johnson County Community College (JCCC). Required Qualifications: Requires 1+ years of related experience. Mid-level support role. Completes assignments with little supervision. May assist less-experienced team members. Position Details: Job duties include but are not limited to: Monitor inventory levels for kitchen supplies to ensure necessary stock is maintained for instructional purposes. Perform periodic review of inventory stock, recording quantity, type, and value of materials on hand. Investigate and correct inventory discrepancies. Receive and organize kitchen equipment, materials, and supplies on a regular basis within the storeroom. Ensure ovens, mixers, blenders, stoves, grills, exhaust hoods, fryers, and other kitchen equipment and appliances function properly. Prepare and set up kitchen laboratories and classrooms on a daily basis, ensuring faculty and students have the materials, equipment, utensils, ingredients, and supplies needed to conduct class. Perform quality control tasks to ensure the kitchen laboratories are in good working order. Inspect and maintain kitchen equipment and tools. Sharpen knives and conduct repairs and preventative maintenance on kitchen equipment. Clean, sanitize, and maintain kitchen areas to create a functional and organized environment conducive to culinary learning. Wash all kitchen tools and ensure all cutlery and crockery are stored in the correct location. Properly dispose of contaminated or spoiled materials in compliance with waste disposal and food safety standards. Organize and assist during program-specific campus-wide events, including: Planning of event details • Securing resources Creating/disseminating resources for the event Assisting with setup Problem-solving on the day of the event Post-event wrap-up. Provide support to Hospitality Management faculty for educational activities and demonstrations. Troubleshoot any issues or concerns that arise. Identify, escalate, and report any health and safety hazards or concerns and ensure safety guidelines are communicated and followed. Maintain records and documentation of health and safety protocols and inspections. *Other duties as assigned. To be considered for this position we will require an application, resume, and cover letter. *Unofficial transcripts are required for all Adjunct faculty and Faculty positions. Benefits Category For Part‑time Regular Employees Optional Retirement plan access Personal annual leave 14 days of paid holidays Full tuition reduction for JCCC credit courses (for employee and eligible dependents) And many more! Additional Incentives: Free access to the Gym on campus for all employees and dependents Discount to the Hiersteiner Child Development Center Snow days Professional development funding and training opportunities Mentorship program Recognition and awards programs Employee wellness programs About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture - not to mention our competitive tuition rates and extracurricular experiences that transcend the norm. Mission: JCCC inspires learning to transform lives and strengthen communities. Vision: JCCC will be an innovative leader in equitable student access, learning and success Equal Employment Opportunity: JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran's Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws. Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (****************), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, ************; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: ************, Facsimile: ************, Email to: *********************. Disclosure: If you need any assistance throughout the search process, please reach out to the ***********. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting. Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity. If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at ************, or email ***********.

Job Description We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: Medical and Prescription Drug with a Company Vision Program Dental A generous PTO program Paid Parental Leave Gym Reimbursement Program and Company Paid Wellness Coach Online Virtual Care Company Paid Life Insurance for Employee, Spouse, Children Company Paid Long and Short-Term Disability Company Paid Employee Assistance Program Flexible Spending Account Education/Tuition Reimbursement Program 401(K) - Company Match 100% up to 4% Bereavement Leave Volunteer Time Off Program Holiday Pay Employee Water Program - Free Water Referral Bonus Daily Pay Onsite wellness coaching and physical therapy Responsibilities include: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Handle Tier 1 helpdesk escalations through a ticketing system Follow up on outstanding requests and ensure timely resolution Create accounts and configure hardware as part of on-boarding process Manage and monitor internal assets to ensure accurate inventory records Support administration of phone system Support audio and video equipment in conference rooms Write training manuals as needed Other duties may be added and/or assigned as needed Qualifications and Skills: Windows 10 and 11, Office 365 Active Directory maintenance and user support Window based device such as laptops, workstations, printers, scanners, etc. Mobile devices (iOS, Android) Client PC connectivity - Ethernet, TCP/IP and VPN File server knowledge Microsoft certifications a plus Strong customer service and troubleshooting skills Ability to communicate technical information, both verbal and written, to a wide range of end-users 2 years+ experience working in a Microsoft Windows environment

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. Must be a US Citizen Must have or be able to obtain and maintain a DoD Secret Security Clearance. Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. Install and configure network interfaces and internet connections. Diagnose network cable and configuration problems. Coordinate support with the local Network Enterprise Center. Services support tickets for Training Management Directorate (TMD) users. Implement and design an organization-wide set of standards for future and existing information systems. Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a US citizen. Must be able to obtain and maintain a DoD Secret Security Clearance. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Two (2+) years in a PC Support Techniciant role or relevant field. Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. Capable of responding to user inquiries and providing technical assistance on PC systems and applications. Windows workstation systems administration training. Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: Active Secret Clearance. BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. Ability to function independently and as a team player in a fast-paced environment. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. We are looking for a highly motivated and skilled Support Technician I to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. This role is located in our Overland Park, KS office. Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to customers via phone, tickets, and email Document and track issues using our ticketing system, and escalating when necessary Assist in configuring and troubleshooting computer systems and applications Maintain accurate user accounts and permissions Collaborate with other members of the IT team to ensure that customers receive the highest level of service Requirements: Qualifications: 1+ years of experience in IT support, with a focus on external customer support Strong customer service skills High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Familiarity with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, an eagerness to learn and adapt in a fast-paced environment #LI-JS1

The Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. This is a cross functional role across multiple infrastructure platforms for virtualization, backup and recovery, network and firewall, and storage. The ideal candidate is motivated and possesses an unwavering passion for outstanding customer experience. This position reports to the Triage and Support Supervisor and works closely with all departments. If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you! Responsibilities Follow and respond to Triage team issue and request assignment and escalation closely within Service Level Agreements (SLA) Engage with Lightedge customers on the phone, in person, virtual meetings, and through the customer portal and ServiceNow to resolve issues and requests Install hardware upgrades and parts replacements into existing equipment Support complex customer environments utilizing a variety of IT Cloud infrastructure platforms and technologies Perform Network, Operating System, SANStorage, Backup, Firewall, DNS, Hardware, Server, and Virtual Machine support and management tasks for Lightedgemanaged customers and internal systems Create and update internal documentation of procedures, solutions to common problems, and customer-facing support materials Accurately and professionally document all communication with customers as initial response, regular updates, and resolution notes within SLAs Escalate to other teams per procedure following and maintaining SLAs Partner with the Lightedge Training department in recommending additions or modifications to existing technician and engineer training programs Expand and maintain technical knowledge needed to support rapidly changing technical needs of customers. Continue as a lifelong learner through multiple training opportunities Provide after-hours support as part of an operations on-call rotation to maintain high availability of services Requirements 3-5 years of experience in a technical support role with a focus on system administration or networking Intermediate knowledge supporting and administering in some of these areas: IBMi, Windows,Unix, and/or Linux server Operating Systems IBM operations for scheduled jobs and tasks Virtualization technologies (VMware, Nutanix AHV, or HyperV) Server hardware (Dell, HPE, Lenovo, etc) LAN/WAN Networks (Cisco, Juniper, Arista, etc) Firewalls (Palo Alto, Fortigate, Cisco ASA, etc) Web services (Apache, IIS, etc) Databases (MySQL, MSSQL, Mongo, etc) IPSEC and SSL VPN Load Balancers (F5, NSX, etc) Excellent written and verbal communication skills Problem solving skills and the ability to prioritize Customer service Possess the ability to comprehend and execute documented escalation procedures under pressure Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.