Technical assistant jobs in Kansas City, KS

Support Technician Compensation: $26 - $30/hour, depending on experience Inceed has partnered with a great company to help find a skilled Support Technician to join their team! Join a dynamic team where you'll handle day-to-day support needs and maintain core systems. This role is perfect for someone who thrives on driving improvements and ensuring users can work seamlessly. Dive into a hands-on position that offers the chance to troubleshoot, resolve, and enhance user experiences. Key Responsibilities & Duties: Provide Tier 1-2 support for desktops and laptops Troubleshoot Microsoft Windows, Microsoft 365, and Teams issues Manage user accounts and group policies in Azure AD Support software deployments and updates Monitor system performance and escalate problems Assist with network connectivity and printer issues Document processes and resolutions Contribute to support workflow improvements Required Qualifications & Experience: 4-6 years of IT support experience Proficiency with Microsoft products Understanding of networking and infrastructure basics Experience with ticketing systems and IT workflows Strong communication skills Nice to Have Skills & Experience: Exposure to architecture or engineering software Experience supporting CAD workstations Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Support Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

JOB TITLE: Surgical Technician (Certified Ophthalmic Assistant will be considered) SUPERVISION RECEIVED: Physician and/or Registered Nurse Surgical technologists, also called scrubs andsurgical or operating room technicians, assist in surgical operations under the supervision of surgeons, registered nurses, or other surgical personnel. Surgical technologists are members of operating room teams, which most commonly include surgeons, anesthesiologists, and circulating nurses. EDUCATION/EXPERIENCE/REQUIREMENTS: A graduate of an accredited surgical technologist program (preferred). Must be certified to perform CPR with 0-2 years of clinical experience in a related field. ESSENTIAL FUNCTIONS: Prepares and maintains medical equipment for surgical procedures. Before an operation, surgical technologists help prepare the operating room by setting up surgical instruments and equipment, sterile drapes, and sterile solutions. Follows hospital regulations and industry procedures to tend to patient during pre-operation procedures. Performs pre-operation preparations to the patient's skin, body and medical equipment. Assemble both sterile and non-sterile equipment, as well as adjust and check it to ensure it is working properly. Get patients ready for surgery by washing, shaving, and disinfecting incision sites. Transport patients to the operating room, help position them on the operating table, and cover them with sterile surgical “drapes.” Observe patients' vital signs, check charts, and assist the surgical team with putting on sterile gowns and gloves. Pass instruments and other sterile supplies to surgeons and surgeon assistants. Hold retractors, cut sutures, and help count sponges, needles, supplies, and instruments. Help prepare, care for, and dispose of specimens taken for laboratory analysis and help apply dressings. Operate sterilizers, lights, or suction machines, and help operate diagnostic equipment. After an operation, help transfer patients to the recovery room and clean and restock the operating room. Performs other duties as assigned. PHYSICAL/MENTAL DEMANDS: Ability to be on your feet for long periods and lift or turn disabled patients. Requires sitting and standing associated with a normal office environment. Ability to concentrate for periods of up to four hours Ability to communicate verbally both in person and on the telephone. Ability to use computer keyboard and to view a computer monitor KNOWLEDGE, SKILLS and ABILITIES: Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients in the center. Must demonstrate the knowledge of the principle of growth and development of the life span and the posses the ability to assess data reflective of the patient's requirements relative to his/her age specific needs and to provide the care needed as described in the center's policies and procedures. Demonstrates the knowledge and skills in the nursing process. Demonstrates the ability to utilize recognized channels of communication. Demonstrates the ability to maintain good interpersonal relationships with patients, co-workers, and other health team members. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Our Company: With offices in Pennsylvania, U.S., Dublin, Ireland and Singapore, Island Networks is an innovative IT Services company that provides cloud and converged IT infrastructure solutions to large enterprises globally. Since its inception in 2012 Island Networks has built a world class team of professionals along with a customer base of blue-chip global organizations and in recent years the company has experienced rapid growth, particularly in the pharmaceutical and high-tech vertical industry sectors. The culture in Island Networks is one where attitude and ability is favored over experience. The Opportunity: We are seeking to recruit a highly motivated professional to join our team, and work at our client's site in Lenexa, KS. Job Description & Duties: Provide technical support onsite to ICON Applications and Systems in accordance with ICON SOPs\WPs\BPs and appropriate project specifications. Perform administration and maintenance of business applications. It is important to have the ability to grasp understanding of our critical Laboratory Information Management Systems (LIMS) and how they impact the business and our clients and patients. These applications are typically validated apps that adhere to strict controls such as regulatory compliance and they are subject to audits both internally and externally. They are custom apps for our industry and not standard off the shelf apps so it is important that the individual can learn these concepts quickly. Change Management: Attend Change Management meetings and ensure that any changes planned such as patching, network upgrades, new policies do not impact the availability of systems Any changes planned for applications / systems should be discussed with the IT Management team and also the business to ensure disruptions to the business are prevented. Monitor the availability and performance of supported applications. Review system and application logs. Lead periodic maintenance activities for the site related to application and OS patching activities. Work under instruction and liaise with the IT Department Early Phase Development teams (based out of the EU) to ensure that any IT activities do not impact negatively the business. Resolve incidents and service requests. Ensure all tickets are captured in our Helpdesk System. Liaise with Application Vendors as required with the understanding that any suggested changes by the vendor must adhere to our strict controls around change management in order to ensure continued validation. Perform release management activities as it relates to coordinating the review and scheduling of application releases implementing, configuring, and testing new product versions with end users. Provide audit support on privileged user access reviews, audit queries and other compliance activities. Perform problem management analysis and activities. Triage issues and escalate it to other internal IT groups and IT Development teams as needed. Manage proper system documentation and regularly review and maintain the IT knowledge base to improve overall customer experience. Configure, Monitor and address application related and job failure alerts on time. Work on projects assigned by the IT Manager / IT Director. Important: This role is required to be onsite 5 days a week. It is not a remote job. Soft Skills: Experience in a similar role preferably in medium-to-large scale global organization related to application support. Familiarity with a health care setting or the pharma industry would be beneficial. A working knowledge of the system development life cycle and general application support standards. Good understanding of the IT service management processes - Incident, Request, Problem, Change. Excellent organizational and written skills and the ability to interact with staff at all levels in our organization are essential. Work independently or as integral part of an effective and highly skilled team. Project Management Skills. Ability to grasp new concepts quickly in particular around audit, compliance and validation of systems. Technical Skills: Understand networking concepts. Has experience with patching, IP management, DHCP, DNS, switches. Active Directory / Group Policies. Windows Server & Linux administration. Any technology certifications or experience related to Enterprise applications\ Database\ OS\Programming languages. Nice to have Skills Familiarity or interest with a health care setting or the pharma industry would be beneficial. Experience of temperature monitoring systems. Benefits: Paid time off + Paid Sick Time Paid holidays Group medical covered at up to 70% 100% company-paid short-term & long-term disability 100% company-paid dental, AD&D, and life insurance 100% company-paid vision insurance 401(k) plan with 4% employer match after 1 year, vested 100% immediately Overtime Bonus potential Applicants must be authorized to work for any employer in the United States, both now and in the future. Island Networks is unable to sponsor or assume the assignment of sponsorship of any employment Visa. Island Networks is an Equal Opportunity Employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.

Reports to Director of Technology Department Technology - Institutional Administration FLSA Status Hourly, Non-Exempt JOB PURPOSE To ensure the MBTS information technology systems allow the faculty, staff, and students the best possible experience when performing their necessary functions, to assist all system users by providing Tier I and Tier II technical support for, and to do so while providing excellent customer service. ESSENTIAL FUNCTIONS * To maintain an excellent level of customer service across all user groups * Provide Tier I technical support and troubleshooting * Phone support * Remote support * In person support * Provide Coverage for the Service Desk office space * Classroom technology support * Airtame and Airtame Hub Devices * Projector/TV connections * iPad w/ attendance software * User account management * New account creation * Password resets * Network connectivity troubleshooting * Able to work effectively with the Windows Operating systems * Able to work effectively with Mac OS * Phone system administration and troubleshooting * Cell phone support and troubleshooting * Provide basic end user troubleshooting for campus software and systems QUALIFICATIONS / REQUIREMENTS Qualifications include: * Christian with high integrity, actively pursuing a relationship with God * Minimum of one (1) year experience in the field * Certifications in related fields will be given consideration * Proficient in Windows Operating systems, including Windows 10 and 11 * Experienced with iPad and MacBook * Outstanding knowledge of Active Directory users and computer operations * Must exhibit advanced technical troubleshooting skills * Experience in Academic systems, CAMS enterprise SIS and Canvas, strongly preferred * Must be a self-starter, able to work independently as well as in a team atmosphere * Positive Attitude * Desire and willingness to learn * Able to prioritize and maintain multiple job requests * Must be able to pass background screening, including driving record * Eligible to work in the United States WORKING CONDITIONS * Maximum 10 hours/week * Shared office environment * Office Hours - Monday - Friday, 8 am to 4:30 pm PHYSICAL REQUIREMENTS * Frequently required to sit or stand for periods of time at desk or computer station * Occasionally required to stand, walk, and reach with hands and arms. * Able lift and/or move up to 25 pounds. * Specific vision abilities may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Midwestern Baptist Theological Seminary is an Equal Opportunity Employer Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation

We are seeking a skilled and detail-oriented IT Analyst to join our team. The IT Analyst will be responsible for supporting IT infrastructure, troubleshooting technical issues, and assisting in the implementation of IT solutions that enhance operational efficiency. The ideal candidate will have strong analytical skills, a proactive approach to problem-solving, excellent customer service skills, and the ability to work collaboratively with various teams. Your Responsibilities: * Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues. * Assist in the deployment, configuration, and maintenance of IT systems, including workstations, network equipment, and mobile devices. * Create, maintain and update IT documentation, SOP's, including asset inventories, network diagrams, and user guides. * Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives. * Support cloud-based applications and platforms, ensuring seamless integration and functionality. * Manage user accounts, permissions, and access control across various IT systems. * Assist in the development and enforcement of IT policies, procedures, and best practices. * Provide training and guidance to employees on IT tools and cybersecurity awareness. * Participate in IT audits, risk assessments, and compliance initiatives. * Assist with new hire onboarding and IT orientation, ensuring smooth setup of IT resources and accounts. Skills - Qualifications: * Strong knowledge of Windows operating systems, Active Directory, and Office 365. * Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN. * Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection. * Knowledge of cloud computing platforms such as Azure and SharePoint is an asset. * Highly motivated with the ability to work independently. * Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Education/Experience: * Minimum of 2-4 years of experience in IT support, systems administration, or a similar role. * Certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation are a plus. * Successfully managed small- to medium-sized projects for a minimum of two years. What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $34 - $36 / hour Disclaimer: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities: Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs. Provide general helpdesk support to staff, troubleshooting hardware and software issues. Manage and support Microsoft 365 applications, including user account management and troubleshooting. Assist in the deployment and management of Microsoft Intune for mobile device management. Collaborate with team members to identify and implement technology solutions that enhance productivity. The qualified candidate must have expertise in one or more of the following: SQL/Data analysis and reporting Database cleaning, validation, and quality assurance techniques Mobile Device Management/Microsoft Intune Watchguard or similar firewalls IAM (Identity and Access Management) Documentation and Change Management Candidate must also have the following general qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field preferred. COMPTIA or Microsoft/Azure Certifications are highly desirable. Experience in a nonprofit or legal environment is preferred. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication skills, both verbal and written. Friendly demeanor with a good sense of humor. Salary $70,000 + DOE Benefits: Medical Plans with PPO or HSA options Dental Plan Vision Plan Life Insurance Short-term and long-term disability Accident Insurance Critical Illness Insurance Flexible Spending Accounts for medical and dependent care Health Savings Accounts Paid Time Off: Holidays, Personal, Sick and Vacation Travel and parking reimbursement 401k and employer match. Please visit ********************************************* to submit your application, resume and cover letter. LAWMO is an Equal Opportunity Employer. Those applicants requiring accommodation to the interview/application process should contact Human Resources Department at *************.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Technology Service Desk professional looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Primary responsibility is assisting users over the telephone, through email, online chat and/or at desk side in a prompt, professional and courteous manner. • Secondary responsibility is assisting users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. • Skilled in communication under potentially adverse situations with a focus on customer service and satisfaction. • Responsible for obtaining information to diagnose a problem, and simultaneously create, assign and document issues into the Hospital Service Desk tracking system. • Demonstrates competence in prioritizing user issues and resolving within Hospital defined Service Level Agreements (SLAs). Qualifications • 1 - 2 years of experience from a tech support setting or a Associates degree in Computer Systems related degree • Microsoft Certified Windows 7, Configuring (70-680) • Experience in a Call Center or Service Desk Environment- Required • High School Diploma Additional Information Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career In Office Admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the Medical Office Admin position for you! If you are interested, reach out to me at 407-434-0381. The greatest compliment to our business is a referral. If you know of someone looking for a new opportunity, please pass along my contact information!

Lockton Affinity in Overland Park, Kansas, is seeking a highly motivated and talented individual to participate in our 8-week Technology Summer Internship Program. This hands-on experience will start on June 1st, 2026 and end on July 24th, 2026 and will provide exposure to a variety of technological roles and projects, with a special emphasis on artificial intelligence and process automation. At Lockton, information technology is seen as a major contributor to delivering exceptional business results. We are looking for candidates who possess a positive attitude and who are tenacious about overcoming obstacles encountered. YOUR RESPONSIBILITIES * Participate in projects involving AI, automation, and digital transformation. * Assist in researching, testing, and implementing AI-driven solutions. * Support PMO and other IT roles as needed, contributing to a variety of technology projects and initiatives throughout the internship. * Ability to attend company, department, and team meetings as required. * Process Documentation.

Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Requirements: Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Qualifications: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment

Job Posting Important Recruitment Information for this vacancy: Req.# 218887 Agency Information: Kansas Department of Corrections Our Mission: Partnering to Promote Safety and Responsibility through Best Practices. Our Vision: Transforming Lives for the Safety of All. Our Beliefs: Our employees are our most influential resource. Everyone has worth and will be treated with dignity and respect through our words and actions. Everyone deserves compassion, empathy, and support. Everyone has the potential for future success through effective development and support. Transformative change is accomplished through teamwork and collaboration. Trust, honesty and transparency are essential to our success. Inclusive practices, acceptance and diversity are the foundation of our mission. Join Us Today and Make a Lasting Difference! Work Authorization & Employment Eligibility The Kansas Department of Corrections (KDOC) does not sponsor employment visas for any positions and does not participate in the STEM-OPT extension program. All candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment without the need for current or future visa sponsorship. Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents, please refer to the federal Form I-9. E-Verify Participation KDOC participates in E-Verify and will provide the federal government with the information from your Form I-9 to confirm authorization to work in the United States. For more information about E-Verify, please visit E-Verify.gov. For information about your rights under the Immigrant and Employee Rights Section (IER), please visit justice.gov/crt/immigrant-and-employee-rights-section. KDOC is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. About the Position: IT Support Analyst Supervisor, Req.# 218887 This position will be located at our Kansas Department of Corrections Central Office, in Shawnee County. Who can apply: Applicants who meet the minimum requirements Classified/Unclassified Service: Unclassified Service Full-Time/Part-Time: Full-Time Regular/Temporary: Regular Work Schedule: 8:00 AM - 5:00 PM, Monday through Friday Eligible to Receive Benefits: Yes Follow KDOC on Social Media Facebook, Twitter, LinkedIn, YouTube #PATHWAY4SUCCESS Compensation: $50,918.40/Annual ($24.48/Hr.) * Offered salary will be determined by experience, qualifications, and skill set that the candidate brings to the position. Though this position is unclassified, the posted starting salary is equivalent to classified Pay Grade 30, step 6. Please contact Recruitment Coordinator for further details. Employment Benefits Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement and deferred compensation programs Visit the Employee Benefits page for more information… Position Summary & Responsibilities Position Summary: Plans, organizes, and directs KDOC central office records, Customer Service, and KDOC Central Repository activities. Reviews current record's office policies and procedures to improve efficiency and eliminate backlog of paper documents. Works closely with the KDOC's records personnel while managing all Records IT functions throughout the Department. Duties include: Supporting IBM Content Manager along with Kofax Ascent Capture client software to include maintenance, security and fielding the system to Facilities and Field Service offices. Evaluating software and hardware to support records systems, while meeting with vendors and preparing cost estimates, Help Desk supervision and support. Job Responsibilities may include but are not limited to the following: Coordinate and direct records activities at Central Office and within the KDOC Repository. Work with other KDOC staff members on projects related to Document Imaging, as well as other KDOC records personnel while managing the records functions throughout KDOC. Ensure all features related to electronic Inmate Document Imaging System are functioning properly, while serving as the primary resource for issues related to access and information retrieval. Supervision and Backup responsibilities for the Department's Customer Service Division. Will assist in taking calls when help desk staff are out of office or in periods of higher volume. Responsible for configuration and support of the Content Manager software being used for retrieval of Inmate Document images throughout KDOC. Manage the configuration and fielding of all KDOC scanning station installs. Provides supervision of the records management division of the department. Remain current on department policy and procedures pertaining to paper and electronic records management. Assists with 'records custodian' duties as needed while ensuring proper retention and archival policies are being enforced Department wide. Works with software and hardware vendors while evaluating new and updated electronic document imaging options, to include all facets of the bid and purchase process. Ensure Document Imaging users maintain the proper level of viewing security. Other duties as assigned. Qualifications Minimum Qualifications: High School Diploma or equivalent and two years advising and assisting computer users in a distributed computing environment. Education may be substituted for experience as determined relevant by the agency. Preferred Qualifications: Ability to do scripting. 1 year of experience in an IT related field. 1 year experience Maintaining a Document Management System. Must be able to demonstrate leadership skills with the ability to mentor and guide team members fostering a culture of collaboration and knowledge sharing. Post-Offer, Pre-employment Requirements: Must possess and maintain a valid driver's license. Must pass a criminal history records check. Recruiter Contact Information Name: Alyssa Cabello Human Resources - Recruitment Manager Email: ********************* Name: Daniel Cline Human Resources - Recruitment Coordinator Email: ******************* Job Application Process First Sign in or register as a New User. Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. Start your draft job application, upload other required documents, and Submit when it is complete. Manage your draft and submitted applications on the Careers> My Job Applications page. Check your email and My Job Notifications for written communications from the Recruiter. Email - sent to the Preferred email on the My Contact Information page Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions" Required Documents for this Application to be Complete Upload these on the Careers - My Job Applications page * Tax Clearance Certificate * College Transcripts (if applicable) * DD214 (if you are claiming Veteran's Preference) Upload these on the Attachments step in your Job Application * Cover Letter * Resume Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents" and "Save Tax Clearance Certificate as a PDF" Kansas Tax Clearance Certificate Required: Each applicant (even non-residents) applying for a State of Kansas job vacancy must obtain a valid Kansas Certificate of Tax Clearance within 10 days following the offer of employment by accessing the Kansas Department of Revenue's website. In the event that an individual who has been offered employment cannot provide proof of a tax clearance certificate, the individual will be required to enter into a payment plan with KDOR and remain current on such payment plan or make other arrangements with KDOR to achieve the tax clearance required under Executive Order 2004-03. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual's account is compliant with all primary Kansas Tax Laws. A Tax Clearance expires every 90 days. All applicants, including current state employees, are responsible for submitting a valid certificate to the hiring agency. If you need assistance with the tax clearance, please contact ************. Visit the Tax Clearance site for more information on and where to obtain this Kansas Department of Revenue document. How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be scanned and emailed to *************************, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Docking State Office Building 915 SW Harrison Ave, Suite 260 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years. Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection. Role Summary The Support Technician will provide support for the organization's computer end users. This position will be responsible for providing instruction to end users, repairing software malfunctions, including software upgrades as deemed necessary by application product owners. All activities will be performed in support of the strategy, vision and values of JE Dunn. * Autonomy & Decision-Making: Follow directions and refers all exceptions to supervisor. * Career Path: Senior Support Technician Key Role Responsibilities - Core End User Support FAMILY - CORE * Identifies, researches and solves basic end user inquiries regarding PC, tablet, and telephony issues, utilizing phone and remote-control software. * Creates and assigns work orders in the IT ticketing system, and documents resolutions. * Maintains records of daily data communication transactions, problems, remedial actions taken and installation activities. * Provides instructions regarding proper use of hardware and software systems as they are deployed to end users. * Performs software repairs and maintenance as required by IT. Key Role Responsibilities - Additional Core N/A Knowledge, Skills & Abilities * Ability to perform work accurately and completely, and in a timely manner * Communication skills, verbal and written * Proficiency in MS Office * Listening skills * Ability to quickly and effectively solve complex problems * Ability to deliver quality through attention to detail * Thorough knowledge of personal computer software including operating systems * Thorough knowledge of PC components and associated hardware * Ability to solve technical issues * Knowledge of networking and telecommunications * Ability to build relationships and collaborate within a team, internally and externally Education * Associate's degree in computer science or related field (Required) * In lieu of the above requirements, relevant experience will be considered. Experience * 0 -2 years previous help desk or desktop experience (Preferred) Working Environment * Must be able to lift up to 25 pounds * May require periods of travel * Normal office environment * Frequent activity: Sitting, Viewing Computer Screen * Occasional activity: Standing, Walking, Bending, Reaching above Shoulder Benefits Information The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details. Click here for benefits details. This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace. JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails. Why People Work Here At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts About JE Dunn For more information on who we are, click here. EEO NOTICES Know Your Rights: Workplace Discrimination is Illegal California Privacy Policy E-Verify JE Dunn participates in the Electronic Employment Eligibility Verification Program. E-Verify Participation (English and Spanish) Right to Work (English) Right to Work (Spanish)

NOC Central Technician I tests and analyzes network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Candidate advises supervisory Network Control positions of network communications failures or degradation and arranges corrective action plans. The Technician performs a variety of skilled routine and non-routine duties and applies standard practices and policies. Additional Requirements: Monitors and analyzes moderately complex network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals), advises supervisory Network Control positions of network communications failures or degradation and arranges and performs corrective action plans. This is a multi-incumbent position that reports to a supervisor level position. Basic Qualifications include: High school diploma or equivalent, experience using networks and network equipment and knowledge of Excel, Word and other general applications. CANDIDATES SHOULD BE AVAILABLE TO WORK ANY SHIFT INCLUDING WEEKENDS AND HOLIDAYS IF NECESSARY. Provide proactive and reactive network monitoring, troubleshooting, coordination and restoration of service affecting or potentially service affecting network events/issues. Provide trouble tracking, coordination, notification, escalation and documentation with direction and guidance from a more experienced network controller or a supervisor to resolve events/issues efficiently to minimize customer impact. The job is a 24 x 7 environment which will require shift work during holidays, weekends, and during non-business hours. Proactively monitor alarm conditions on the network to identify and localize service disruptions and loss of redundancy situations. Analyze symptoms for accurate isolation of customer and network problems with the assistance of more senior technicians. Dispatch field resources or vendors to appropriate network site locations. Effectively multi-task while maintaining composure in stressful and demanding work environment. Exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations. Learn and adhere to Command and Control, Our Ways of Working, and When Work Gets Done policies and practices. Provide proactive efforts to reduce and eliminate service affecting outages. Proactively work to reduce long duration open tickets. * Candidate Must be willing and able to work any scheduled days/hours. Additional Information All your information will be kept confidential according to EEO guidelines.

Summary/Objective The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues. Shift: Monday-Friday, Flexible 40-Hour Schedule (7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM) Priority Locations: Tulsa, Oklahoma Lenexa, Kansas Other Locations: Oklahoma City, OK Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Act as the initial contact for all end-users that need technical support. Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate. Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and policies to resolve recurring issues. Escalate or involve senior technicians on more sensitive or complex end-user problems. Perform related work as required. Competencies Technical Capacity. Problem Solving/Analysis. Communication Proficiency. Team Player. Work Independently. Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Infrequent travel is expected for this position. Qualifications Required Education and Experience Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware. Basic understanding of principles and theories of network systems and management. Basic understanding of Internet technologies and products. At least one year of technical work experience or equivalent education. Preferred Education and Experience Two or more years of technical work experience. One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Technical Support Analyst is responsible for providing technical support to WellSky clients. The scope of this job includes the timely resolution of user issues by defining technical problems and working with engineering teams to test, validate, and resolve issues as appropriate through SQL. This opening is with our Home Care Solutions Support team. If the details below sound like you, we invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities: * Review, troubleshoot, and document escalated application technical issues. * Assist engineering and quality assurance teams to identify, debug, test, and resolve client-facing application issues. * Document Salesforce cases to accurately reflect complete investigation steps taken with resulting outcomes, next steps, and resolutions while including details of all client communications. * Escalate and document unresolved issues as required and maintain ownership of issue through resolution. * Ensure required response time and resolution times are met. * Perform other job duties as assigned. Required Qualifications: * Bachelor's Degree or equivalent work experience * At least 2-4 years relevant work experience * SQL proficiency: Ability to identify database tables, write and execute queries, back up statements, and troubleshoot issues. Must be comfortable reading, modifying, and interpreting SQL code. * API familiarity: Basic understanding of APIs, with the ability to work with existing integrations as they become increasingly central to the role. Preferred Qualifications: * Experience working with AI tools or a demonstrated willingness to learn and adapt to new AI technologies * Familiarity with Salesforce (case management), Jira (defect tracking), and Confluence (documentation) * Exposure to or knowledge of the pharmaceutical industry Job Expectations: * Must be able to work as part of an on-call rotation for after-hours support * Willing to work additional or irregular hours as needed * Must work in accordance with applicable security policies and procedures to safeguard company and client information * Must be able to sit and view a computer screen for extended periods of time #LI-Onsite WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: * Excellent medical, dental, and vision benefits * Mental health benefits through TelaDoc * Prescription drug coverage * Generous paid time off, plus 13 paid holidays * Paid parental leave * 100% vested 401(K) retirement plans * Educational assistance up to $2500 per year

The position of Help Desk Technician is to provide expert technical and operational support for the point-of-sale systems and other technical resources and tools for our users, both in remote locations and at the home office. This position can be done remotely and is open to current employees. Our corporate office is located at 8208 Melrose Dr Lenexa, KS 66214. Support Technician Primary Responsibilities: Serves as first point of contact for customers seeking assistance over the phone, email or other established means of contact and responds in a timely and professional manner. Walk customers through the problem-solving process. Troubleshoot and resolve Point of Sale (POS) software problems for remote branch personnel. Escalate unresolved issues to authorized individuals / departments. Provide guidance to remote branch personnel regarding the operational aspects of the POS software. Enter all activities performed in company tracking software as defined by policy. Perform remote computer and software administrative duties at branch locations on an as needed basis. Collect data and provide reports for POS systems on a daily basis. Predictable and reliable attendance is an essential requirement of the position May perform other duties as assigned. Experience Experience with desktop OS software and hardware Excellent verbal and written communication skills. Ability to type at 30 wpm. Ability to analyze and solve problems. Ability to prioritize and organize. Education High School diploma or equivalent. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. COMPETENCY To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. EOE Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Work Location: This position will be based in our Lenexa Kansas corporate office. The selected candidate will be required to work in office 2-3 days a week to provide onsite support to corporate staff. Experience: Help desk: 1 year (Preferred) Windows: 1 year (Preferred)

DAY AND EVENING SHIFTS AVAILABLE Provides on-site support services for those living in Beacon housing programs. They will provide supportive services, monitoring, and outreach to participants. Services provided to persons with serious mental illness, including persons with co-occurring conditions and/or chronic medical conditions. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: • Provides person centered supportive services to help consumers develop independent living skills, coping skills, communication skills and problem-solving skills. Assist consumers with monitoring medication adherence. • Provides Crisis intervention to consumer's experiencing a psychiatric or substance use related crisis and utilize clinical judgment in recommending appropriate treatment recommendations, including the need for hospitalization or residential treatment. • Collaborates with CS workers to problem solves issues related to housing and housing crisis, accessing community resources to assist with basic needs as well as emergency situations, advocate for consumers in regard to receiving proper health care, and assist consumers in resolving matters of significance. • Promotes wellness and coping skills by assisting consumers to improve overall health, identify individual warning signs, and help develop ways to prevent relapse. • Works in coordination with CS Workers to engage consumers in activities which enhance wellness, supporting individual recovery goals. • Promotes dialogues on recovery and resilience. Responsible for teaching and modeling recovery management skills and problem-solving skills. • Actively engages consumers to connect with other consumers and with their community at large and encourage the use of natural resources. Facilitate groups for participants to build community and natural supports. • Encourage consumers to utilize community agencies and resources which support recovery and increased social, educational, employment and recreational opportunities. • Completes progress notes in AVATAR within 72 hours of service provided which clearly reflect interventions provided and necessity of those interventions. • Attends and participates in clinical team meetings • Observes all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals. • Maintains required training and certifications. • Maintains knowledge of agency technology programs and/or systems needed to do the job and uses them effectively. • Other duties and/or responsibilities may be assigned by supervisor. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) Education/Certifications: • High School diploma or equivalent required • CPR/First Aid Certification required • Pre-employment TB test required. • Valid driver's license plus minimum state-mandated auto insurance required. Experience Required: • 1 year required • 2-3 years of position related experience preferred Required Knowledge: • Basic knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). • Prior mental health and/or substance use knowledge required. • Prior healthcare technology software experience preferred. Skills/Abilities: • Oral and written communication skills; ability to present healthcare information in an understandable manner to both individuals and groups as needed. • The ability to interact with a wide range of individuals. • The ability to maintain a high level of client confidentiality. • Ability to travel locally between sites. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is regularly required to drive to local destinations within the catchment area. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Job Title: Technical Support Technician (Comms) Location: Ft Leavenworth, KSTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms). NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates Qualifications: Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree

Purpose: The Senior Desktop Support Technician is a top-level technical expert responsible for maintaining, troubleshooting, and optimizing enterprise desktop computing environments. This role involves advanced support for both hardware and software systems, ensuring seamless operation of workstations, peripherals, and applications across the organization. The ideal candidate has deep expertise in desktop infrastructure, strong analytical skills, and a proven ability to resolve complex technical issues efficiently. Essential Job Responsibilities Technical Support & Troubleshooting * Provide Tier III (Top Tier) technical support for all desktop, laptop, and peripheral devices. * Diagnose and repair complex hardware issues, including component-level repairs and replacements. * Resolve advanced software, operating system, and application issues across the Microsoft Windows environment (mac OS and Linux environments a plus). * Perform root cause analysis for recurring incidents and implement permanent corrective actions. System Administration & Configuration * Configure, deploy, and maintain desktop images using tools such as Microsoft Endpoint Configuration Manager (SCCM), Intune, or similar. * Manage and update system software, drivers, BIOS, and firmware across the organization. * Maintain and optimize Active Directory user and computer management, including policies, permissions, and authentication. * Support integration with enterprise systems such as M365, Exchange, VPN, and cloud-based tools. Security & Compliance * Implement and monitor endpoint security measures, including antivirus, encryption, and patch management. * Ensure compliance with internal security policies and external regulatory requirements. * Assist in responding to security incidents affecting desktop or end-user environments. Project & Process Management * Lead or contribute to IT infrastructure projects such as hardware refresh cycles, system migrations, or software rollouts. * Develop and maintain documentation for procedures, configurations, and troubleshooting guides. * Develop, maintain, and optimize training material, process and technical, for peers and users. MINIMUM QUALIFICATIONS Education & Experience * Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). * 5+ years of hands-on experience in enterprise desktop support. * Proven expertise with Windows 10/11 and Microsoft 365 ecosystems. * Experience with hardware diagnostics and repair, imaging, remote management, and asset lifecycle management. Technical Skills * Advanced knowledge of: * Hardware architecture and peripheral technologies * Networking fundamentals (TCP/IP, DNS, DHCP, VPN) * Active Directory, Group Policy, and Azure AD * Endpoint imaging and management tools (DISM, SCCM, Intune, JAMF, etc.) * PowerShell or similar scripting for automation PREFERRED QUALIFICATIONS Certifications (Preferred) * CompTIA A+ / Network+ / Security+ * Microsoft Certified: Modern Desktop Administrator Associate * Apple Certified Support Professional (ACSP) * ITIL Foundation Certification Soft Skills * Excellent problem-solving and analytical abilities * Strong communication and documentation skills * Customer-focused mindset with the ability to translate technical language for end-users * High level of initiative and ownership of assigned tasks Physical & Working Conditions * May require occasional lifting of computer equipment (up to 40 lbs). * Occasional after-hours support or on-call duties. ADDENDUM TO POSITION DESCRIPTION Cleveland University-Kansas City does not discriminate with regard to applicants or employees on the basis of race, color, religion, age, sex, national origin, ancestry, marital status, veteran status, or any other status protected by law. Cleveland University-Kansas City does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the University. * Ability to communicate effectively with others. * Ability to work cooperatively with colleagues and supervisory staff. * May be exposed to short, intermittent and/or prolonged periods of sitting and/or standing in performance of job duties. * May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to, pens, pencils, calculators, computer keyboards, telephones, etc. * May be exposed to prolonged periods of computer usage. * May be required to be available outside of normal business hours. * May be required to transport oneself to other campus offices, conference rooms, and, on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc. Institutional Vision The Cleveland vision is to be recognized and respected as a leader in health promotion. Institutional Mission Cleveland University-Kansas City educates and develops leaders in health promotion. Institutional Core Values Integrity/Accountability - Collaboration/Teamwork - Excellence/Service Health/Well-being - Diversity/Respect - Innovation/Creativity

JOB TITLE: Surgical Technician (Certified Ophthalmic Assistant will be considered) SUPERVISION RECEIVED: Physician and/or Registered Nurse Surgical technologists, also called scrubs and surgical or operating room technicians, assist in surgical operations under the supervision of surgeons, registered nurses, or other surgical personnel. Surgical technologists are members of operating room teams, which most commonly include surgeons, anesthesiologists, and circulating nurses. EDUCATION/EXPERIENCE/REQUIREMENTS: A graduate of an accredited surgical technologist program (preferred). Must be certified to perform CPR with 0-2 years of clinical experience in a related field. ESSENTIAL FUNCTIONS: Prepares and maintains medical equipment for surgical procedures. Before an operation, surgical technologists help prepare the operating room by setting up surgical instruments and equipment, sterile drapes, and sterile solutions. Follows hospital regulations and industry procedures to tend to patient during pre-operation procedures. Performs pre-operation preparations to the patient's skin, body and medical equipment. Assemble both sterile and non-sterile equipment, as well as adjust and check it to ensure it is working properly. Get patients ready for surgery by washing, shaving, and disinfecting incision sites. Transport patients to the operating room, help position them on the operating table, and cover them with sterile surgical "drapes." Observe patients' vital signs, check charts, and assist the surgical team with putting on sterile gowns and gloves. Pass instruments and other sterile supplies to surgeons and surgeon assistants. Hold retractors, cut sutures, and help count sponges, needles, supplies, and instruments. Help prepare, care for, and dispose of specimens taken for laboratory analysis and help apply dressings. Operate sterilizers, lights, or suction machines, and help operate diagnostic equipment. After an operation, help transfer patients to the recovery room and clean and restock the operating room. Performs other duties as assigned. PHYSICAL/MENTAL DEMANDS: Ability to be on your feet for long periods and lift or turn disabled patients. Requires sitting and standing associated with a normal office environment. Ability to concentrate for periods of up to four hours Ability to communicate verbally both in person and on the telephone. Ability to use computer keyboard and to view a computer monitor KNOWLEDGE, SKILLS and ABILITIES: Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients in the center. Must demonstrate the knowledge of the principle of growth and development of the life span and the posses the ability to assess data reflective of the patient's requirements relative to his/her age specific needs and to provide the care needed as described in the center's policies and procedures. Demonstrates the knowledge and skills in the nursing process. Demonstrates the ability to utilize recognized channels of communication. Demonstrates the ability to maintain good interpersonal relationships with patients, co-workers, and other health team members. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.