Technical assistant jobs in Racine, WI - 166 jobs

Department: Alumni Relations & Development Salary/Grade: NEX/15 Target hiring range for this position will be between $27.50 - $30.65 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data. Job Summary: The Technical Support Specialist delivers expert support for workplace endpoint technologies, ensuring reliable performance and a seamless user experience. This role is responsible for installing, configuring, and maintaining hardware and software systems, while diagnosing and resolving technical issues using advanced troubleshooting techniques and diagnostic tools. The specialist partners with peers and end users to coordinate routine projects, optimize workflows, and uphold service excellence. Additionally, this position enforces policies, procedures, and standards to align with organizational goals and industry best practices, contributing to a secure and efficient IT environment. Description of workplace endpoint technology: 300+ laptops, desktops, and tablets with a mix of Windows and mac OS operating systems. Peripherals and conference room equipment to support 285 staff. Training room equipment including laptops, projectors, cameras, and audio equipment. Please note: Hybrid schedule with required onsite days. Specific Responsibilities: Strategic Planning * Assists in the creation of workplace endpoint technology initiatives. Administration * Recommends modification of practices and procedures to increase effectiveness or efficiency. * Collaborate with users to implement projects that leverage IT systems and tools. * Authors Scopes of Work for small projects. * Creates and maintains user documentation Development * Installs, repairs, and adjusts workplace endpoint technology using standard tools and test equipment while following established procedures. * Performs such tasks as imaging devices, replacing hardware components, deploying new equipment, and participating in team projects. * Performs routine preventive maintenance tasks in accordance with established practices. Performance * Diagnoses and resolves complex problems, questions and inquiries encountered by clients according to established practices Miscellaneous Performs other duties as assigned. Minimum Qualifications: * Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience. * 2 years IT, CS user support or other relevant experience required. * Familiarity with enterprise collaboration tools (e.g., Microsoft 365, Zoom). Infrastructure * Adobe Creative Cloud Suite * information security * Mac OS X Operating System * Microsoft Exchange * Microsoft 365 * Microsoft SharePoint * Zoom * Storage hardware * Windows Operating System Analytical * critical thinking * decision making * judgment * problem solving * Troubleshooting Project * collaboration and teamwork * functional documentation * organizational skills * planning Minimum Competencies: (Skills, knowledge, and abilities.) * Proven expertise in hardware and software diagnostics and troubleshooting * Excellent customer service and communication skills for technical and non-technical audiences. * Ability to work autonomously while thriving in collaborative team environments * Strong written and verbal communication skills for clear and professional interactions * Effective time management with adaptability to shifting priorities * Attention to detail ensuring accuracy and quality in all deliverables * Adaptability and willingness to learn new technologies. Preferred Qualifications: * Relevant certifications (CompTIA A+, Network+, Microsoft, Apple) * Prior experience in a technical support or IT service environment. Preferred Competencies: (Skills, knowledge, and abilities) * Advanced proficiency in hardware and software troubleshooting across diverse platforms * Experience delivering exceptional customer support in high-volume or complex environments * Demonstrated ability to lead initiatives or mentor team members while fostering collaboration * Strong technical documentation skills and ability to communicate complex concepts clearly * Proven track record of managing multiple priorities under tight deadlines with flexibility * Commitment to quality assurance with a focus on process improvement and accuracy Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

Job Location: New Holland - Pennsylvania - United States, Racine - Wisconsin - United States, Scottsdale - Arizona - United States, Wichita - Kansas - United States Job Family for Posting: Technical Training Apply now * Apply Now * Start applying with LinkedIn Start Please wait... About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The Precision Technical Support Specialist for Construction Equipment is a team member within the Technical Support-Construction team. Team members have three primary roles: * Provide expert technical advice to dealership service department personnel and Field Service team members, * Provide input to improve reliability and serviceability of CNH Construction products, and * Provide input to improve service information and technical training content based on experience with troubleshooting the product(s). Key Responsibilities Job duties include: * Answering technical questions from CNH dealers or from CNH Field Service team members using personal knowledge, experience, and available reference sources, including Engineering. * Structuring answers consistent with CNH objectives while being attentive to the cost and time of repairs to CNH, the dealership, and the customer. * Striving to maximize customer uptime by providing the complete, correct response on first interaction. * Documenting all technical questions and data into a contact management system for future reference by other Technical Support Specialists, Quality, and Engineering. * Creating additional technical troubleshooting information in conjunction with Engineering and Technical Information. * Maintaining relationships with Engineering, Quality, Technical Training, and Technical Support employees to provide regular feedback of current or emerging issues customers are experiencing with CNH construction equipment. * Becoming a "product expert" on CNH-CE Precision, Digital, & Machine Control products. Experience Required * Associate's Degree and a minimum of one year of heavy equipment troubleshooting experience OR a High School Diploma with a minimum of three years of heavy equipment troubleshooting experience * Technical experience relating to diagnostics of mobile mechanical, electrical (12 or 24 volt DC), Electric Propulsion, transmission, hydraulic, hydrostatic, engine, and/or exhaust aftertreatment systems. * Experience working with Construction precision/machine control solutions * Desire to support dealership and customer operations. * Excellent written and oral communication skills. * Excellent time management skills. Preferred Qualifications The preferred candidate will have: * Experience with remote support. * Experience with dealership service department activities. * A working knowledge of construction products and applications. * 3+ years direct experience installing or supporting Construction Machine Control solutions or brands: Leica, TopCon, Hemisphere, Trimble, or others. Pay Transparency The annual salary for this role is USD $72,750.00 - $111,550.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. Apply now * Apply Now * Start applying with LinkedIn Start Please wait... {{video.content.cta}} {{video.content.title}} {{video.content.description}} × {{explore.title}} {{explore.description}} {{feed.title["#text"]}} {{feed.city["#text"]}}, {{feed.country["#text"]}} {{explore.cta}}

Gage Marine in Delavan, WI is looking to hire a full-time Technician Assistant for our Lake Geneva Cruise Line fleet to join our team. Do you want to work for a family-oriented company that will value your contributions? If so, please read on! This repair and maintenance position earns a competitive wage of $20 - $25 per hour, depending on experience. We provide fantastic benefits, including medical, dental, vision, life insurance, a 401(k), paid vacation and personal time, employee discounts, and opportunities for continued job training. If this sounds like the right mechanical opportunity for you, apply today! JOB DESCRIPTION The Cruise Line Technician Assistant must be mechanically inclined, and able to follow technical and routine directions. This individual works directly with our boat technicians who are responsible for maintaining and repairing our Cruise Line Boat Fleet. Our historical fleet requires a team capable of maintaining the many and varied systems on each boat. Having the capacity to host a sit down dinner party for almost 100 people the systems on our boats include generators, kitchens (galleys), restrooms( heads), full bars, air conditioning and heat. Off season work involves equipment upgrades, extensive work on the propulsions systems with CAT diesel engines, transmissions and propeller systems. Basic knowledge of 12 volt DC and 110 volt AC a plus but not necessary. Daily tasks may be varied, but would generally include: Assist our current staff of technicians in final check over and running of engines Checking for proper oil levels General maintenance of fleet Emergency repairs Additional on-site training offered to new hires for the successful day-to-day execution of this position. The opportunity of additional training available to the right candidate. QUALIFICATIONS High school diploma or equivalent Mechanical and technical skills Possession of basic mechanical hand tools required Valid driver's license Good health and physical mobility Ability to lift 50 lbs Ability to pass a pre-employment background check and drug screen ADDITIONAL BENEFITS Relocation assistance available to the right applicant Temporary company employee housing available to the right applicant Replacement batteries for technician owned cordless tools Can you represent our company professionally? Are you organized? Do you have a positive attitude and good computer skills? Are you a self-motivated team player? Do you have excellent communication skills, both written and verbal? If yes, you might just be perfect for this mechanical repair position! WORK SCHEDULE This full-time repair and maintenance position typically works 40-50 hours per week consisting of a variety of shifts, including weekdays, weekends during the spring, summer and fall, and summer holidays. ABOUT GAGE MARINE Gage Marine represents a family of tradition and nautical business interests in lakeside dining, cruise boat excursions, retail boat sales, valet, service, boat club, pier service, storage, and recreation throughout Southern Wisconsin and the Great Lakes area. With a passion for fun and a commitment to excellence, we serve our customers, colleagues, and our community. We would not be able to provide this level of service without our hardworking team. Although we work hard together, we also know how to have fun! Our team actually enjoys coming to work each day. In addition to a great work environment, we also offer competitive compensation and benefits. If this sounds like the right fit for you, join our family! ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this mechanical maintenance job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Salary Description $20 to $25 per hour, depending on experience

Acuren is currently recruiting for NDT RT Level II Technicians any combination to support operations in Brookfield, WI and surrounding areas. THIS WILL BE A CALLOUT/TRAVEL POSITION. Successful candidates must be able to travel up to 75% throughout WI, IL, MN, IA, IN, MI and NE. (Environments will be Corn/Agricultural, Pulp & Paper, Gas Plants, Refineries and Pharmaceuticals.) SIGN-ON BONUS AND RELOCATION ASSISTANCE AVAILABLE FOR QUALIFIED APPLICANTS. Responsibilities Set up and calibrate nondestructive testing equipment Conduct tests to ensure quality or detect discontinuities (defects) using NDT methods of inspection Establish techniques for proper examination of objects under inspection, ensuring strict adherence to safety regulations Apply testing criteria in accordance with applicable specifications or standards and evaluate results Interpret radiographs, cathode ray tube (CRT) or digital readouts, conductivity meters and visual indicators Organize and report test results Perform specialized inspections May instruct and supervise others Perform other job-related tasks as assigned by management Requirements High School Diploma or equivalent Some college preferred Certified Level II RT (CR/DR a plus) Technical background in NDT methods and procedures Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections Knowledge of NDT equipment Experience in report writing Benefits Competitive salary Medical, dental, vision, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability , Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1

Technical Specialist - phi Construction Phigenics provides independent expert guidance and advanced technologies to our clients to improve the efficiency, effectiveness and overall safety of water systems. Our clients include a diverse mix of industry leaders in healthcare, hospitality, government, higher education, retail, and manufacturing facilities. Phigenics does not sell water treatment chemicals and is not biased toward any treatment technology or supplier. Position Summary: The WMC Technical Specialist will report to the Director of Phigenics Support Services, while working directly with the Director of Standards, Compliance, and Research to develop and operate WMC programs. This individual will support specialized construction sales, service and account management for clients in various regions and enterprise level accounts through direct client interface to develop Water Management for Construction programs and policy audit documentation Key Duties: Collects, assimilates, and analyzes data to generate Water Management for Construction (WMC programs and advise customers on action plans Develop and maintain internal and external customer relationship by applying knowledge of water management and team dynamics Coordinate communication and responsibilities between internal construction and sales team members including handoffs during the transition from Water Management for Construction to ongoing operations Develop WMC documentation with regional and corporate sales team members, including direct interface with clients Supports documentation of construction project information, WMC programs, meeting documentation to capture team decisions, and internal meetings to generate comprehensive project records Facilitate WMC Team meetings with responsibilities that promote team member engagement Provides analysis and delivery of all WMC Program Verification and Validation data to ensure technical accuracy and defensibility of client programs Conduct water system surveys for renovation, addition, and new construction projects of varying size and use Build project management timelines and Gantt charts to support on-time and accurate execution of customer deliverables Required Qualifications: Bachelor of Science (B.S.) in a S.T.E.M. program Water-related experience in engineering, construction, or the sciences ( g., microbiology, chemistry) Excellent interpersonal, verbal and written communication skills Excellent presentation and facilitation skills Comfortable asking clarifying and confirming questions, listening, and facilitating group discussion to determine action plans Willing to work in urgent or emergent situations and under changing circumstances Self-motivated and directed. "Can do" attitude Extreme attention to detail and timelines Flexible, accountable, and able to work independently Knowledge of construction including terminology, timelines and contractor/owner relationships Strong desire to learn new concepts Demonstrate commitment to high ethical standards and a diverse workplace Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities Understand and use MS Office, Gmail and various Google applications Preferred Qualifications: 3 to 6 years of job experience Understand potable and utility building water systems and applications of water management beyond traditional waterborne pathogens of focus ( g., Legionella ) Experienced technical communication Experience in LucidChart or MS Visio Experience in agile project management software (Jira) Work Environment / Travel: Position requires flexibility to hold remote meetings primarily via Zoom and other video conferencing technologies for internal and external meetings., Dress is normally coat and tie or female equivalent. If visiting a client site, the wearing of PPE is sometimes required. Travel requirements for this role are limited to special cases. **Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. **Phigenics LLC is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alien age or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Full-time Description Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Great Lakes, IL. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What Sets you apart: IAT II Certification: CCNA, Security+, CND, OR SSCP

Athletics/Activities/Activity Sponsor Date Available: Ongoing Lake Forest Community High School is seeking a Lake Forest High School Student to work as a Student Theater Technical Assistant. This position reports to the Theater Director and pays $15.00/per hour. Responsibilities: Assist with technology support during school-based events (i.e. lighting, sound, set-up, projection etc.) Work with the Theater Director to understand and prepare to fulfill the requests and needs associated with each event Communicate with the Theater Director regarding issues and/or concerns that occur during events Check-in and out with the adult supervisor at each event Submit relevant paperwork associated with job responsibilities in a timely manner Maintain safe working environment for stakeholders, materials, equipment, and facilities Apply working knowledge of sound equipment and light equipment to the production of the show Perform other duties as assigned by Theater Director Qualifications: Understanding of audio and visual components Ability to: Understand and follow basic oral and written instructions Follow school regulations and policies in a professional manner Maintain good working relationships with staff and community members Communicate to supervisors and staff in an acceptable/courteous manner The work hours for this position vary by individual reservation assignment Salary: $15.00 per hour Benefits: Not Benefit Eligible Application Procedure: Interested candidates must apply online. Click here to access the online application. For additional information, please contact Ashleigh Malec at ********************.

Horizon Retail Construction, an established national general contractor, has an immediate opening for an IT HELPDESK TECHNICIAN - L1 at our Corporate Headquarters in Sturtevant, Wisconsin. Summary of Responsibilities: Responsible for maintaining help desk tickets Set-up and deploy equipment to new office and field employees Provides support and triage incoming phone, voicemail, tickets, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies Installing upgrades, repairs, movement and replacement of desktops, laptops, and peripherals Identify hardware and software technical issues and malfunctions. Provide training to end users as well as create and maintain training manuals Perform physical inventory, minor hardware repair, equipment delivery, and testing Assist with IT projects and business initiatives Interview users to collect information about problems and lead user through diagnostic procedures to determine source of errors Handle problem recognition, research, isolation, resolution, and follow-up for user problems, referring more complex problems to Systems Engineer Basic server access to create/modify/terminate user accounts, phone management, etc. Summary of Qualifications: Bachelors or Associates Degree in Information Technology or a related field is OR Actively Pursuing Degree in Information Technology Experience with Windows and Office products (Outlook, Excel, Word, PowerPoint) Experience with Microsoft 365 products (SharePoint, Teams, Teams Voice, OneDrive) Ability to work in a team environment to meet critical deadlines Experience with Apple devices such as iPhones and iPads Previous customer service experience Summary of Preferred Skills: Experience with Ticket and Asset Management software (e.g., Lansweeper) Someone who has good written, oral, listening skills and customer service Power Automate Experience In addition to a casual atmosphere and a great company culture, Horizon offers a competitive benefit package including health, dental, vision, life, critical illness, and accident insurance, as well as a flex spending account and a 401(k) with company match.

Real Projects. Real Experience. A Real Future. About this Internship At our Milwaukee, WI, branch, our interns experience a program structured to build fundamental skills and provide hands-on experience. You will work alongside and learn from our live events, system design, and technical integration professionals. Advance your career path and be a part of something extraordinary. Our ten-week minimum, paid internship begins May 26 th , 2026. This summer, you will Gain skills through our AV integration “boot-camp,” as well as introductory training and real-world experience. Work on impactful projects and challenge yourself through hands-on problem-solving. Study for the AVIXA Certified Technology Specialist exam. Participate in a rotational program collaborating with Purchasing, Sales and Design Consultants, Programming, Engineering, and Project Management. Work 40 hours a week on-site with our AV professionals, Monday through Friday during regular business hours. Basic Qualifications Education: Anticipated Associate's/Bachelor's Graduation between Spring 2026 - Spring 2027. Valid Driver's License and a safe driving record per Company Policy. Able to pass a background check. Familiar with hand and power tools. Physically able to walk distances, crouch, squat, reach, crawl, climb ladders, work at high elevations and in tight spaces, and lift/carry/push/pull objects up to 50 lbs. repetitively and for an extended period. Internship Pay Rate: $17/hr. Learn more at: *********************************************** About CTI CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been to provide a fantastic customer experience. At CTI, our biggest asset is our people. We know the most awesome employees do not always fit the typical mold. If you are hardworking, friendly, and understand the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment where our best and brightest show up to work prepared to have fun. We employ our passion and knowledge in everything we do. Our creative atmosphere helps us apply and share our skills with clients seeking quality AV and Conference Solutions. CTI is an equal-opportunity employer. We do not and shall not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired are required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification documentation upon hire.

Wiss, Janney, Elstner Associates Inc. (WJE) is a global firm of engineers, architects, and materials scientists committed to helping solve, repair, and avoid problems in the built world and construction industry. Since 1956, our applied experience from more than 175,000 projects and our state-of-the-art laboratory and testing facilities have made WJE a leader in providing innovative yet practical solutions to the clients we serve. From historic preservation to post-disaster safety assessments, we respond to the most challenging problems in the built world. Position Summary: This position is a contract-permanent opportunity and is based at our corporate headquarters in Northbrook, Illinois. This individual will be part of a team that supports 750+ staff members throughout the US and internationally, in office and in the field. The Service Desk Specialist responds to requests for assistance, troubleshoots, and resolves basic user IT issues. Typical Functions: Technical Support Deliver timely, seamless end-user support with efficient tracking and documentation Troubleshoot hardware and software issues, including desktops, laptops, printers, phone systems, and peripherals. Escalate complex issues to the appropriate senior IT staff member User and System Administration Perform hardware/laptop/desktop and software/application deployment, refresh cycles, patch management, imaging Assist with maintenance and administration of Microsoft Office 365, network devices, and cloud-based services Assist in Email and System administration using Mimecast, SCCM, Intune and other various infrastructure applications Research and apply new technologies to improve efficiency and productivity Documentation and Training Create and update technical documentation, including user guides and knowledge base articles Provide user training where needed on basic device functionality Security and Compliance Ensure compliance with security policies, industry standards, and regulatory requirements where applicable Participate in audits and testing Requirements: Associate degree in Information Technology, Computer Science, or equivalent experience required. Bachelor's degree preferred 5+ years of equivalent experience in a service desk environment Basic understanding of networking, operating systems (Windows, mac OS, Android), and hardware components Strong problem-solving skills and a willingness to learn Excellent communication and customer service skills Industry certifications such as CompTIA A+, Network+, or Microsoft Desktop are a plus Personal Attributes Strong written and oral communication skills Strong interpersonal skills Able to conduct research into networking issues and products as required Ability to present ideas in user-friendly language Highly self-motivated and directed Keen attention to detail Proven analytical and problem-solving abilities Ability to prioritize and execute tasks in a high-pressure environment Strong customer service orientation Experience working in a team-oriented, collaborative environment Culture, Compensation, and Benefits: Wiss, Janney, Elstner Associates, Inc. (WJE) is a global firm of engineers, architects, and materials scientists. Clients worldwide seek our expertise to solve the most significant, interesting, and challenging problems in the built world. Our applied experience from more than 175,000 projects combined with unparalleled laboratory and testing capabilities have made WJE a leader in providing innovative yet practical solutions to the clients we serve. Working at WJE is a team endeavor characterized by a culture of trust and personal responsibility. We encourage open communication, continuous learning, innovative thinking, ongoing mentoring, and free-flowing collaboration. We seek highly talented and hard-working individuals who want to be challenged, who want hands-on work, who want to set a higher standard, and who want to be mentored by the industry's most accomplished experts. People with outstanding Character, unwavering Commitment to our core and culture, strong Expertise, and genuine Enthusiasm for their work. Learn more about the Extraordinary People we hire at WJE at ******************* WJE offers a robust, total compensation structure, where the hourly rate is just one component of an employee's annual earnings. Additionally, employees may be eligible to receive overtime and variable compensation based on personal and company performance, often resulting in above-market annual earnings. Actual hourly rate will be based on several factors including consideration for a candidate's qualifications, skills, competencies, and proficiency for the role while remaining mindful of our commitment to internal equity. A good faith estimate of the starting hourly rate (gross) for this position is in the following range: $28.65 - $42.98 This non-exempt position is also eligible for WJE's industry-leading, total rewards package which enables our employees to grow and thrive with comprehensive health and financial benefits including: Robust and affordable health plans for employees and their families, including HSA as well as low and high-deductible PPO options Generous 401(k) matching of 110% for the first 6% of eligible pay vesting immediately Time off to care for yourself and others Investments in employees' educational assistance and professional development Learn more about WJE's total rewards package here. WJE is an Equal Opportunity Employer. We invite all qualified applicants to apply including individuals with disabilities and protected veterans (VEVRAA federal contractor). WJE will consider qualified applicants with criminal histories in a manner consistent with the requirements of Fair Chance Ordinances.

Practice Our pet hospital is one of the longest-standing veterinary hospitals in the area, having served the community of Libertyville for over 20 years. As a staple in Libertyville, we are pleased to be trusted by multi-generation families and pets. We utilize modern technology and state-of-the-art veterinary techniques, offering the latest treatment available to each and every patient. We are also an AAHA accredited animal hospital committed to providing veterinary excellence at every step of your pet's treatment. Position Purpose Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide paid externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Requirements/Qualifications Eligibility Must be currently enrolled in an accredited Veterinary Technician School

TekPro Engineering is looking to hire a Field Service Technical Support Specialist immediately! These positions offer competitive pay rates, long term job security, full benefits, and future career growth. This position will not be available for long so please inquire immediately if interested! Must Haves: Performing demonstrations and installations for customers - on Epson, HP, and Canon wide format printers, scanners, laptops, etc. Installing and calibrating wide format printers Training end users on equipment purchased from IT Supplies Creating sample prints Answering technical questions about the products we sell Coordination of installation dates and details Possessing technical expertise on color management, RIP software and print production workflow Nico Conwi - Hiring Manager Mobile: ************ Email: **********************

Full-time Description DEPARTMENT: Professional Services REPORTS TO: VP of Information Systems and Security Officer FLSA CLASSIFICATION: NON-EXEMPT THE ORGANIZATION Through clinical services, education, and research, The Family Institute at Northwestern University is one of the nation's leading relationship-based behavioral health organizations committed to strengthening and healing children and adolescents, couples, families, and individuals. When you join The Family Institute, you are joining a team of over 230 collaborators comprised of clinicians, educators, researchers, therapists-in-training, partners, and administrators across three service sites. We are a strong, independent organization focused on advancing the world of behavioral health. Learn more about our culture. THE ROLE Reporting to the VP of Information Systems and Security Officer, the Technical Support Specialist performs analytical, technical, and administrative tasks related to supporting the technology infrastructure of the institution across all locations. This includes diagnosing and resolving problems in response to customer reported incidents; conferring with end users to determine types of hardware and software required; installing new hardware and software and maintaining existing components; training end users in the use of equipment and software; performing general maintenance tasks; troubleshooting and resolving issues with devices and peripheral equipment located throughout the organization; documenting solutions to reported issues, preparing weekly summary reports for supervisor review; evaluating products for compatibility, expandability, and ease of use and support; making recommendations to management on the support or nonsupport of evaluated products. This role may also participate as a technical expert in various information system implementation, upgrade, and development projects. ESSENTIAL JOB RESPONSIBILITIES Provide level 1 and 2 service desk support utilizing institutional issue management system. Analyze, research, and resolve complex end-user incidents/issues. Ensure timely response to reported issues, assign appropriate prioritization, provide thorough documentation, escalate issues as necessary, and monitor all issues through to resolution. Configure and deploy new equipment for employee use; including operating systems, requested software applications, computing peripherals, and workstation setup as necessary. Diagnose and repair hardware components, memory management, operating systems, and application software on previously deployed computing devices and peripherals. Support DHCP, DNS, AD DS, file sharing, printing services, and other network services as needed to maintain business operations. Support primary productivity and collaboration applications including messaging, video conferencing, telecommunications, and office suite. Maintain inventory throughout the asset lifecycle. Implement newly procured assets, maintain existing asset health, and retire outdated/unsupported assets. Update asset information within asset management system. Monitor deployed systems for required OS patches, software upgrades, and scheduled hardware replacement. Train employees and students as needed on supported devices and technologies. Assist with review and evaluation of new hardware and software products and provide relevant reviews/recommendations. Develops and maintains productive relationships with TFI users to ensure technology platforms and hardware meet current and future business needs. Monitor the environment and report potential and recurring issues that go against the organization's policies. Perform other duties as assigned by manager for business necessity SUMMARY OF QUALIFICATIONS Knowledge and Skills Expert knowledge of Windows operating systems, and significant experience supporting Mac devices/operating systems. Ability to support relevant organizational applications within Android and iOS environments. Experience working with popular incident tracking and asset management software applications. Required experience with Microsoft 365 and Azure environment. Excellent verbal and written communication skills with the ability to establish strong working relationships with community members. Ability to perform essential duties with little to no assistance. Prior experience within a healthcare setting and familiarity with HIPAA requirements is preferred. Industry-related certifications (CompTIA, ITIL, PMP, MCSA, etc.) are preferred. MINIMUM HIRING SPECIFICATIONS Associate's degree in a relevant technical field (ex: Information Technology, Computer Science, Information Systems) or equivalent professional experience. 3-5 years of experience working in IT operations performing similar duties. Working knowledge of a broad set of IT concepts: computer systems, information security, networking, systems administration, databases and data storage systems, and phone systems. Requirements PHYSICAL AND MENTAL REQUIREMENTS 1. Must be able to compose written reports clearly and effectively. 2. Must be able to be in a stationary position due to attention to computer screen. 3. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 4. The ability to observe details at close range (within a few feet of the observer) to perform work-related duties. 5. Must be able to apply established protocols in a timely manner. 6. Must be able to determine solutions to problems. 7. Must be able to operate successfully while handling multiple projects. EQUAL OPPORTUNITY EMPLOYER The Family Institute is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other protected class. We strive to create a working environment that is free of all forms of discrimination and one that promotes human dignity and mutual respect among all staff. We believe every member of our organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, to identify challenges, and to discover, design, and deliver solutions. If you are a candidate with a disability and require reasonable accommodation to complete this application, please direct your inquiries to the Recruiter. Compensation is based on a number of factors, including but not limited to: scope and responsibilities of the position; a candidate's applicable work experience, key skills and qualifications, as well as internal and external market considerations. The pay range for this full-time, non-exempt position is $24.07 - $32.42/hour. The Family Institute provides competitive benefits, including health, a 403(b) retirement savings plan, generous time off, and professional development. For a more inclusive list of benefits, please visit our Careers page at **************************************************

General Function: Responsible for providing in person college-wide training, support and delivery of technological solutions. Responsible for support and implementation of end user technology needs. Serves as a liaison between the user community and Information Technology, providing outstanding customer service in person, online, or by phone Working Hours: Monday-Wednesday: 2:30 pm - 9 pm Thursday: 3 pm - 9 pm Friday: Off Saturday: 7:30 am - 1 pm Experience: * Understanding of a wide variety of operating systems. * Understanding of support tools. * 2 + years experience supporting Windows desktop/laptop PCs. * 2 + years Remote Desktop support experience. * 2 + years of experience with customer service, providing remote technical support. * Ability and willingness to work outside of normal and traditional hours. * Ability to handle a wide variety of customer service situations. * Able and willing to learn new as well as existing technologies. * Able to multi-task. * Be a contributing member of a Technical Team. * Excellent interpersonal, verbal and written communication skills with ability to handle customer concerns over telephone or through personal contact. * Experience working in a team-oriented, collaborative environment. * Familiar with a problem management ticket system. * Familiarity with Active directory. * Have knowledge of commonly used concepts, practices, and procedures within the Information Technology field. * Knowledge and experience of customer service practices. * The ideal candidate is detailed oriented and thorough; must be able to follow-through to the completion of a task. * Experience in higher education or a campus environment Working Conditions/Physical Requirements: Work is primarily indoors. Physical activities include light to medium work of up to 50 lbs. which includes lifting and moving computers, hardware, peripherals and related furniture or equipment. Some tasks will require the use of a ladder. Education: Associate degree or two (2) years of equivalent experience. Related certifications a plus including current Microsoft Windows operating system, Microsoft Office Suite, CompTIA A+, Help Desk Institute, ITIL.

The Phone Support Technician is based out of our Germantown, WI office. This positions provide remote support to technicians and customers helping to troubleshoot and solve issues with machines and products. Responsibilities: Supporting technical support for Satisloh equipment. Directly support customers and Field Service Technicians with technical information provided by telephone and e-mail. Escalate open calls to the field or other members of the technical team as needed. Provide effective problem-solving on designated product lines to Satisloh customer, sales and service personnel with specific responsibility for problem identification and resolution. Develop and maintain technical expertise on Satisloh products and systems, encompass- ing hardware, applicable software, and applications. All required administrative or correspondence functions are performed in an efficient and prompt manner. Understands and follows corporate and service department procedures and policies. To include customer complaint handling and incident reporting. Provide technical support using available documentation and acquired skills. Recommend when to issue or revise a department procedure and report to manager. Escalate customer complaints using the established procedures. Contribute to the development of technical bulletins. Occasional travel to customer locations for the purpose of installation, training and servicing of the equipment. Support service coordinators, technicians, and CSR. Education and Experience: Associates degree in Electrical or Mechanical discipline preferred 3 years Field Service experience preferred Experience with Finishing systems required SAP experience preferred High school degree required Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must be able to lift up to 50 pounds. While performing the duties of this job, the employee is regularly required to sit, but some standing. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be in an office setting, with minimal to medium noise level. Employee may be around machinery occasional and need to wear ear and eye protection. The noise level in the work environment is usually low. Equal Opportunity Employer We are an Equal Opportunity Employer and take pride in a diverse workforce. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.

Imperial Surveillance is looking to add an experienced Technical Support Specialist to our Arlington Heights corporate office. This Full-Time position will report to the Technical Services Manager and be an in the office position. Imperial Surveillance is a Full-Service Licensed Security company that specializes in Video Surveillance, Access Control, Alarm Systems, Fire Alarms, Intercoms, and other Low Voltage Systems. Our company has always focused on creating new technology; motivated to create what is yet to exit. We are proud to be a large family-owned business where there is a huge potential for continued growth with intentions of adding more locations soon. Come be inspired and join our team of talented extraordinary professionals! Primary Responsibilities Act as the initial point of contact for alarm, access control, and video system related concerns for our customers. Provide technical assistance to customers, employees, and Imperial install staff. Troubleshoot and resolve software and hardware issues over the phone Walk customers through steps to help them resolve their technical problems Document all work within the companys ticketing system Respond to email and phone requests for technical assistance Requirements Excellent interpersonal skills are required to communicate with customers and employees Ability to prioritize and self-manage Ability to drive an issue to resolution for our valued customers Working knowledge and expertise with a variety of software, hardware, and applications Team-oriented attitude to help other support staff and departments with technical problems. Experience working with different operating systems and software. Desired Experience and Skills An associate degree in Computer Science, Information Technology or some college work is preferred. A solid foundation in information technology, including the principles and practices of systems analysis, administration, maintenance, and the functions of an IT Department Excellent technical knowledge of Microsoft Operating Systems and Services, identity and access management systems, anti-malware solutions, and desktop security tools. Knowledge of server & network infrastructure including routers, firewalls, SAN, and the associated protocols and concepts 1-3 years of relevant experience in a customer-focused position involving technical knowledge of a company' s products and services Certification or experience in any IT, access control system, video system, or electronics We Offer Competitive salary based on experience and qualifications. Competitive benefits including Health, Dental, Vision Insurance, Paid Time Off, Life Insurance, and Retirement Plan. 401K Yearly bonus program Continued education and opportunities for growth including training and certification opportunities. Only candidates residing in Illinois will be considered. Job Type: Full-time Pay: $15.00 - $26.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Supplemental Pay: Bonus pay Ability to commute/relocate: Arlington Heights, IL 60005: Reliably commute or planning to relocate before starting work (Required) Experience: Help desk: 1 year (Preferred) Windows: 1 year (Preferred) Work Location: In person

Full-time, Temporary Description The Yard Support Technician is responsible for cleaning, sanitizing, inspecting, and maintaining portable restroom units to ensure they meet high hygiene and operational standards. This role involves using equipment such as forklifts (Donkeys) for loading and unloading, restocking supplies, performing minor repairs, and organizing the yard for efficient storage. The technician also assists with large event deliveries and supports Portable Restroom Drivers as needed, contributing to overall operational efficiency and customer satisfaction. Supervisory Responsibilities: None Duties/Responsibilities: Thoroughly clean and sanitize portable restrooms both inside and outside to uphold a high level of hygiene and appearance. Inspect and perform necessary repairs on portable restrooms to address damage, wear, or malfunction ensuring optimal working condition before deployment for rental. Utilize appropriate equipment, including a Donkey (forklift), to load and unload portable restrooms onto delivery trucks, adhering to safety protocols. Replenish supplies within portable restrooms, including toilet paper and hand sanitizer as required. Organize and arrange the yard area, optimizing the placement of portable restrooms and equipment for efficient access and storage. Assist with routine maintenance tasks on portable restroom units, such as component replacement, fixture repair, and addressing minor mechanical issues. Assist in unit delivery for large special events, ride alongside our trailer pullers and assist in loading and unloading units, one to two days per week. Requirements Required Skills: Ability to thoroughly clean and inspect portable restrooms, ensuring cleanliness and functionality. Basic knowledge of tools and mechanical systems to perform minor repairs and maintenance. Ability to safely operate a Donkey for loading and unloading units; will train on our equipment. Capable of lifting and maneuvering heavy units and equipment; able to work on your feet for extended periods of time. Ability to arrange the yard area efficiently for quick access and inventory management. Knowledge of and adherence to safety protocols during cleaning, lifting, and equipment operation. Willingness to assist with event setup and collaborate with drivers and other team members. Able to prioritize tasks and maintain productivity during high-volume periods. Able to identify issues with units and perform quick, effective fixes or escalate when needed. Clear and courteous communication with coworkers and supervisors, especially when assisting with events and deliveries. Education and Experience: High School diploma or equivalent preferred. A valid driver's license with a clean driving record is required. Previous experience in sanitation, maintenance, warehouse, or yard work is a plus. Forklift/Donkey experience preferred; certification is an asset but not required (training will be provided). Basic mechanical knowledge or experience with repairs and tools is helpful. Experience working outdoors or in physically demanding environments is beneficial. Physical Requirements: Ability to work outdoors in all weather conditions year-round, including extreme heat, cold, rain, and snow. Must be able to lift, push, and pull up to 75 pounds frequently. Frequent standing, walking, bending, squatting, twisting, and reaching throughout the shift. Must be able to climb in and out of trucks and on/off equipment safely. Comfortable working around strong cleaning products, odors, and sanitation equipment. Must be physically capable of wearing personal protective equipment (PPE) such as gloves, boots, and eye protection. Salary Description $20-$22 an Hour

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.25 per hour Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.

Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Great Lakes, IL. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. How Role will make an impact: Technical Proficiency: * Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) * Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) * Electronic device functionality (computers, network components, peripherals) * Operating System command line execution (e.g., ipconfig, netstat) * Cloud computing service and deployment models (SaaS, IaaS, PaaS) * Network protocols (TCP/IP, DHCP, DNS) Security Awareness: * Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) * Data security standards (PII, PCI, PHI) * Information classification, compromise procedures, and incident management processes Support and Service Delivery: * Risk management processes (assessment and mitigation) * Incident data analysis and trend identification Service desk best practices * Customer service and communication skills * Technical training development and delivery Incident tracking and solution database management * Trouble ticketing system utilization (incident, problem, event documentation) * Standard Operating Procedure (SOP) development and maintenance Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance * Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. * IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What Sets you apart: * IAT II Certification: CCNA, Security+, CND, OR SSCP