Technical assistant jobs in Shreveport, LA - 1,749 jobs

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. ### Application Link *********************************

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Department: Player Development Supervisor: Baseball Technology Manager Summary: The Astros Dominican Academy Technology Assistant will be responsible for game video and data collection for all Player Development programs at our complex in the Dominican Republic while reporting to the Manager of Baseball Technology. This position will begin in March 2026 and run through the end of Fall Instructional League at the end of November or early December. Essential Duties / Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operate TrackMan or Hawk-Eye during Player Development activities at home. Record video during practice and games at the Dominican Academy, as well as games played on the road. Upload video and data from various Player Development technologies, including but not limited to: Regular and High-Speed Video TrackMan data Hawk-Eye data Blast Motion data Performs other related duties as assigned. Education and/or Experience & Skills: Baseball knowledge is required. Proficiency in Microsoft Office, specifically Microsoft Excel. Basic networking knowledge is a plus. Strong interpersonal and communication skills. Strong organization skills. Professional or collegiate playing experience is a plus. Bilingual English-Spanish is a plus. Work Environment The work will largely be performed at a sports venue (indoor or outdoor- hot/cold environment) that could be heavily crowded with high activity. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may be required to stand for long periods of time, walk long distances and/or climb up/down stairs; may be required to stoop, kneel, crouch, sit and/or move/lift up to 50lbs of equipment or supplies; use hands to handle or feel objects, tools or controls. Specific vision abilities required by this job include close and focused vision. Position Type and Expected Hours of Work Ability to work a flexible schedule, including; extended hours, evenings, weekends, and holidays. Travel Limited travel is expected for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EOE/M/F/Vet/Disability ExperiencePreferred 3 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Technical Assistant provides comprehensive administrative and operational support to the Administrative Manager, Project Supervisor, technical staff, and consultants within the business line. This role is responsible for managing complex scheduling needs, coordinating and documenting business development activities, and ensuring the smooth execution of internal and external engagements. The successful candidate will demonstrate exceptional attention to detail, the ability to manage multiple tasks across various platforms, and a proactive approach to anticipating team needs. This position requires a high level of organizational skill and the capacity to support a large, multidisciplinary team in a dynamic and fast-paced environment. This candidate will support all administrative aspects of report preparation, general office functions, and business development and sales activities. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as primary office administrator and point of contact for internal coordination Manage complex scheduling across multiple calendars and platforms (e.g., Outlook, Teams, WebEx) Prepare, edit, format, and style technical reports and project documentation with high attention to detail Coordinate travel logistics for team members, including conferences, business travel and client meetings Track and prepare expense reports and reconcile travel-related costs Maintain and organize business line supplies, file systems, and templates Support QA/QC processes for deliverables, including binder preparation Administer CRM software for proposal and project tracking, ensuring data accuracy and timely updates Assist with internal and external communications, including client correspondence Coordinate and support business development and sales activities such as: Trade show registrations, booth staffing, and follow-up Seminar planning and on-site support Marketing campaigns and proposal development Attendance and note-taking for BD meetings and calls Monitor upcoming events, deadlines, and opportunities, and proactively alert team members Serve as business line quality and safety coordinator, ensuring compliance with relevant regulations (The specificstatements shown in each sectionof this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.) SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proven ability to manage multiple tasks and priorities across digital platforms Strong organizational and time management skills Excellent written and verbal communication abilities Experience supporting large teams or departments Ability to interpret instructions and take initiative beyond assigned tasks Comfortable working independently and collaboratively Familiarity with CRM systems, Microsoft Office Suite, and virtual collaboration tools EDUCATION and/or EXPERIENCE B.S. degree in environmental science or comparable field. One year related experience and/or training; or equivalent combination of education and experience. Musthave computer literacy,including a basic understanding of database driven software applications,word processing, spreadsheet skills, and knowledge of Microsoft Office software package. Experience with applications such as Deltek VantagePoint™, SAP™, environmental management systems such as Intellex™, etc., is a plus but not required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and proceduremanuals. Ability to write routinereports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and dividein all units of measure,using whole numbers,common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands describedhere are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employeeis regularly requiredto sit; use their hands; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. [GD1]We need a line item for pulling reports/queries from Vantagepoint on BL stuff (utilization, overdue, etc.) [AA2]#3

Westlake, TX Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology. Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance. Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage. Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions). Support and maintain endpoints with respect to antivirus and security policies. Provide support for Sales and Field teams located across the US and Canada. Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE. Recommend small automation improvements using AI-assisted workflows. Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments. Use EasyVista for ticketing, documentation, and asset tracking. Maintain accurate user, device, and software documentation. Assist with audit readiness and ensure traceability of regulated IT activities. Technical Skills: Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada. Operational Knowledge: Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.

Job Title: Technical Support Representative Type: 6+ Month contract Shift Expectations There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required. Position Summary The Junior Level 1 Service Desk / Technical Support Representative provides first-level technical support in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users. The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience. Key Responsibilities Handle inbound support calls in a high-volume environment Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues Guide users through step-by-step resolutions over the phone Identify issues, resolve at first contact when possible, and escalate appropriately Accurately document issues, actions taken, and resolutions in ticketing or CRM systems Navigate multiple systems while actively supporting live calls Follow defined processes and adapt to changing tools and procedures Training & Attendance Expectations Training schedule: Monday-Friday, 8:00 AM - 4:30 PM Training is 100% onsite Training performance is evaluated before independent call handling Attendance and punctuality during training are critical Multiple unexcused late arrivals or absences may result in release Any no-call/no-show will result in immediate release Shift Expectations No fixed shifts; flexibility is required Coverage may include mid-day, nights, weekends, and holidays Candidates must clearly communicate shift availability during screening DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time and 100% on-site in our Houston, TX** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.

The Technical Support Analyst provides technical assistance and support to end-users (hospital employees and patient families) for hardware, software, and network-related issues. This role is critical for maintaining the smooth operation of technology systems and ensuring timely resolution of technical problems. The ideal candidate has strong problem-solving skills, excellent communication abilities, and a customer-focused approach. This position is ideal for individuals passionate about technology and customer support, eager to grow their skills in a dynamic and collaborative environment. Reports To: This position reports to the VP of Customer Experience. Location and Hours: This is a full-time position (40 hours/week, Monday-Friday 1 pm - 10 pm CT) located in Little Rock, AR. This position requires being a part of the 24/7, 365-day, after-hours coverage rotation with other members of the IT support team. Currently rotation is 1 week at a time, frequency of rotation dependent on Company needs. Key Responsibilities: Respond to technical support requests via phone, email, and ticketing system in a timely manner which is dictated by internal metrics. Diagnose and troubleshoot hardware, software, and network issues across various platforms. Install, configure, and update computer systems, applications, and peripherals. Provide training and guidance to end-users on software applications and best practices. Escalate complex technical issues to higher-level support teams as necessary. Document and track support requests, resolutions, and procedures in the ticketing system. Collaborate with the IT team to improve system performance and reliability. Assist in maintaining camera hardware inventory, ensuring all assets are properly repaired, tracked and updated. Stay updated on emerging technologies and industry trends to provide effective solutions. Contribute to knowledge base articles and self-help documentation for end-users. Qualifications: Education: Associate or bachelor's degree in information technology, computer science, or a related field preferred (or equivalent experience) Experience: 1-3 years of technical and/or customer support or IT help desk experience preferred. Technical Skills: Proficiency in troubleshooting operating systems (Windows, mac OS), Microsoft Office Suite, remote desktop tools, and networking concepts (TCP/IP, DNS, VPN). Proficiency in ticketing systems and remote support tools. Experience with Salesforce is also preferred. Certifications: CompTIA A+, ITIL Foundation, or similar certifications are a plus. Soft Skills: Excellent communication, problem-solving, and customer service skills. Other Requirements: Ability to prioritize tasks, work independently, and handle multiple issues simultaneously. Why Join AngelEye Health? AngelEye Health is dedicated to improving the patient experience through innovative healthcare technology. We foster a collaborative environment where every team member plays a vital role in enhancing our services and client relationships. If you're ready to contribute to cutting-edge projects, lead impactful initiatives, and grow your career, we want to hear from you! Apply now and be part of our mission to transform the NICU experience. AngelEye Health, Inc. offers you: A growth-oriented team environment where your strengths are highly valued Opportunities to expand your technical skills and knowledge with on-the-job learning/training opportunities Benefits package (info provided separately) Company Mission Statement: Equipping care teams and empowering families of neonatal and pediatric patients to improve outcomes. Values and Core Beliefs: Patients and their families first; Hospital Partners a close second; Our Team and their families make it all happen. Curiously innovate; Failure isn't fatal, and success isn't final. Execute the basics at a PhD level. Create and Maintain a Sense of Urgency! Effective communication is key! Transparency and Honesty in everything we do.

About CellGate CellGate is a rapidly growing access control technology company based in Carrollton, TX. We design and support cellular-based access control solutions used across commercial, residential, and industrial environments. Our culture is collaborative, technically curious, and focused on building great products and great teams. The Role We are seeking a Technical Support Specialist with a strong electronics background to support dealers and technicians installing and maintaining CellGate access control systems. Access control experience is not required. We provide structured training on our products and systems. What matters most is hands-on experience with low-voltage wiring, multimeters, and electronic system troubleshooting. This is an in-office role supporting installers and partners via phone and case management tools. It is well suited for someone who understands how electronic systems behave and wants to apply those skills in a stable, team-based technical support environment with opportunities for advancement as technical proficiency and responsibility increase. Key Responsibilities Provide phone-based technical support to dealers and technicians using CellGate systems Troubleshoot issues using electronics fundamentals, including power verification, wiring integrity, grounding, and signal strength Guide customers in the use of multimeters to check voltage, continuity, and resistance Identify whether issues stem from wiring, power, signal, configuration, or hardware Follow documented troubleshooting workflows and escalation procedures Clearly document findings, actions taken, and resolutions in the case management system Collaborate with teammates to improve troubleshooting processes and product reliability Ideal Candidate Profile This role is a strong fit for candidates who have: Hands-on experience with low-voltage wiring, electronics, or electro-mechanical systems Regularly used multimeters for diagnostics such as voltage, continuity, and resistance Experience troubleshooting systems such as alarms or security systems, access panels or control boards, AV or low-voltage systems, or industrial or building electronics Comfort explaining technical concepts clearly over the phone Interest in learning access control and cellular-based systems, with training provided Strong attention to detail and a methodical troubleshooting mindset If you have worked as an electronics technician, low-voltage installer, cable tech, alarm technician, or similar role, this position will feel familiar. What This Role Is (and Is Not) This role emphasizes electronics fundamentals and structured troubleshooting, not senior engineering or system design responsibilities This role is not intended for senior engineers or field systems integrators seeking advanced engineering-level compensation Why Technicians Choose This Role No field work or travel Apply hands-on electronics knowledge in a clean, team-based environment Consistent schedule and in-office stability Structured training on access control and cellular-based systems Opportunities for advancement and compensation growth based on performance, technical proficiency, and business needs Employment Details Location: Carrollton, TX (on-site) Employment Type: Full-time Compensation: $20-25 per hour Required Qualifications (Screening) At least 1 year of technical support, electronics, or low-voltage experience Willingness to undergo background check and drug screening per local regulations Comfortable working in an on-site setting Comfortable commuting to the job's location Preferred Qualifications Experience supporting or installing electronic or low-voltage systems Prior phone-based or customer-facing technical support experience

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems. This entry-level position is designed for individuals eager to learn and grow within a fast-paced environment. You'll receive hands-on training, mentorship, and clear pathways for advancement. The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise towards resolution while delivering high customer satisfaction. This position also requires providing technical guidance up to including impromptu software training. Responsibilities: Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels. Utilize service management system (Salesforce Service Cloud) for case management by providing adequate log notes, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support. Independently assess and prioritize incoming cases, applying technical judgment to determine appropriate resolutions or escalations. Triage customer reported incidents for severity, urgency and content to ensure consistency and quality. Perform research across various tools to determine if the incident is a known issue or defect. Troubleshoot a wide range of technologies and replicate incidents versus the expected results and document steps to reproduce. Provide technical guidance and software training to customers and internal teams, influencing best practices and support strategies. Contribute to the existing knowledge base to support customer self-service and training. Participate in scheduled training sessions to learn internal and proprietary technologies. Utilizing AI tools to service more customers faster with higher quality. Requirements and Preferred Experience: Experience in working with/troubleshooting: SQL and Data Management, GIS, ETLWorks pipeline, API data failures Ability to build strong interpersonal, written and verbal communication skills required. Strong technical aptitude to problem solve and understand complicated problem statements required. Ability to develop and maintain clear documentation for triaging, responding to, troubleshooting, and resolving issues. Excellent organizational, time-management, and prioritization skills required. Ability to collaborate and thrive within a team environment required. Ability to learn new technologies and concepts quickly required. Ability to handle multiple competing priorities required. Must be able to work specific shifts to provide support during business hours required. Participate in rotating on-call after business hours support required. Experience or interest in using AI Compensation: $52,000 - $60,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $52K - $60K Apply for this Job

Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of aHelp Desk Support Level IITechnician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Shreveport, LA

Special Education - Educational Assistants/Assistant - SPED - Behavior Tech - HS Closing Date: Until Filled If recommended for employment, all educational assistant applicants must meet the federal Every Student Succeeds Act (Highly Qualified) requirement. The Highly Qualified requirement may be met in one of the following ways: (1) Verification of 48 college credits, (2) Verification of Associate's Degree, (3) Verification of Bachelor's Degree, or (4) Pass Local Every Student Succeeds Assessment. Staring Hourly Rate $16.29 Based on the Klein 2025-2026 Compensation Plan Attachment(s): Behavior Tech - HS (DAEP)

Herndon, Virginia, US California, US Texas, US Illinois, US New York, US Pennsylvania, US Engineering 18329 Part-Time Ability to obtain and maintain DHS Public Trust $172208.15 - $298437.43 Description & Qualifications** **Position Description & Qualifications** Serco has a great opportunity for you to take a role as part of the Federal Emergency Management Agency (FEMA) Public Assistance (PA) disaster recovery initiatives in multiple disciplines to support in the Central zone. These positions are deployment based and you must be willing and able to deploy anywhere in the Central zone. The Mid-Level FEMA Contractor will include professional and non-professional personnel to provide support to state, tribal, territorial local governments, and some private non-profits. Serco strives to provide support quickly and efficiently to FEMA's mission by providing assistance to those effected by man-made and natural disasters. **This position is contingent upon your ability to obtain/maintain/transfer a DHS Clearance** **This position is contingent upon customer requirements and/or their approval** In this role, you will provide expertise in one of the following disciplines: + Accountant + Administrative Support Specialist + Appraiser + Archaeologist + Architect + Architectural Historian + Biologist + Certified Floodplain Manager + Certified Public Accountant (CPA) + Civil Engineer + Coastal Engineer + Commercial Property Insurance Professional + Construction Manager + Construction or Building Inspector + Ecologist + Electrical Engineer + Environmental Engineer + Environmental Planner + Estimator + Financial Analyst + General Planner + Geologist + Graphic Artist + Health Scientist + Historic Architect + Horticulturalist + Hydraulic Engineer + Hydrologist + Industrial Hygienist + Management Analyst (Program Strategist) + Mechanical Engineer + Project Manager + Reports and Communication Specialist + Sanitary Engineer + Soil/Geotechnical Engineer + Structural Engineer + Technical Writer + Trainer + Water Quality Specialist + Wetlands Specialist **To be successful in this role, you will have:** + 5 years of Federal Emergency Management Agency (FEMA) Public Assistance (PA) experience + A Bachelor's degree OR high school diploma and appropriate years of relevant experience (depending on labor category; LCAT) + Depending on the LCAT, a professional certification may be required/preferred + Must have the ability to obtain and maintain DHS Public Trust + Must be a United States Citizen + Microsoft Office skills + Must have ability to deploy to any location in the Central zone with a 24-48 hour notice + Must be comfortable and experienced using a Smart Phone + The ability to go on 6-12-month deployments at a minimum + Must have a sound technical knowledge base of discipline's standard concepts, principles and techniques + Must be able to work independently, in a team environment and under stressful conditions with tight deadlines **Additional desired experience and skills:** + Knowledge of the FEMA Public Assistance Program/Policy + Trained in the PA delivery model preferred + Active FEMA badge If you are interested in supporting and working with our FEMA efforts then submit your application now for immediate consideration. It only takes a few minutes and could change your career! **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .

Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States. Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services. Summary: ATS is seeking NDT Level II Techs & NDT Assistants/Trainees to support our Shreveport, LA office. Responsibilities/Duties: NDT Assistants/Trainees Perform tasks as directed in order to prepare components or equipment for inspections. Work alongside certified technicians to help complete projects and learn activities. Interface with personnel to determine scope of work and work priorities in order to meet customer expectations. Interface with personnel to determine scope of work and work priorities in order to meet customer expectations. Help clean and organize equipment before, during, and at the completion of projects. Document on job training experience as assigned by management. Perform other job related tasks as assigned by supervisors. Responsibilities/Duties: NDT Level II Technicians Perform examinations of materials in accordance with procedures, codes, standards, and specifications. Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations. Be able to prepare written instructions and to organize and report the results of examinations. Work independently and support team members Perform other job related tasks as needed and assigned by supervisors. Qualifications Minimum: Requirements/Qualifications: NDT Assistants/Trainees - High School Diploma, GED, or equivalent; math and print reading skills; ability to used computers for data entry and report writing; Applicants with documented prior NDT classroom training or OJT preferred. NDT Level II Technicians - Meet the minimum requirements of an NDT Assistant/Trainee; provide documentation of education, training, and experience in the applicable NDT method(s); have a working knowledge of industrial environments and general manufacturing processes; ability to effectively communicate with other departments, and customers to report issues and solve problems. All applicants require the following: Ability to learn and comply with all company policies and procedures. Excellent communication skills written and verbal. Applicants must pass a drug screen and have a valid driver's license with a clean driving record. “U.S. Persons” Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process. Work Conditions: Must be able to wear safety equipment as required by the safety department for personal protection. Work from heights on scaffolding, ladders, elevated platforms, man-baskets, etc. Work in confined spaces which will require crawling, stooping, climbing, etc. Work in around operating equipment and industrial environments. Work with radiation and hazardous materials such as cleaners, penetrants, film developing chemicals, etc. Work shifts up to 12 hours/day and 7 days/week and travel for extended periods of time Ability to lift and carry 100 pounds. Benefits: ATS offers excellent wages and advancement opportunities. ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, personal time, and bonuses. EOE/AA/M/F/Vet/Disabled Applied Technical Services is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

The Metal Technician Assistant is responsible for assisting in repairs for all assigned vehicles, restoring them to pre-accident condition in accordance with industry standards and factory specifications. DUTIES / RESPONSIBILITIES * Assist Metal Technicians in assessing structural damage to vehicles * Assists in repair versus replace decisions considering safety, cost and cycle time. * Help remove and install - upholstery, panels, bumpers, fenders, accessories, electrical and hydraulic window operating equipment and trim. * Performs minor structural or replacement repairs. * R&I components as needed. * Utilize all required safety equipment and follows proper repair procedures and adheres to all requirements for hazardous waste disposal. * Keeps personal work area organized and clean, returns tools and maintains parts/materials carts in an organized manner. * Perform assigned duties in a safe and responsible manner that does not expose yourself or other employees to unnecessary risk of injury. * Attend daily release meetings. * Other duties as assigned. EXPERIENCE / SKILL REQUIREMENTS * 1-3 years of auto body collision repair experience, or equivalent required. * High School diploma and vocational technical education preferred. * I-CAR certification preferred. * Reliable work history. * Strong attention to details. * Ability to receive direction and work well with others. * Valid driver's license and insurable driving record. PHYSICAL REQUIREMENTS * Essential physical requirements include: * Ability to stoop, bend and kneel, squat, kneel and pulling * Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs. * Carry and lift heavy objects (up to 80lbs) * Manual dexterity and eye/hand coordination to operate equipment. * Standing, sitting and walking * Performing repetitive motions WORK ENVIRONMENT * Exposure to: * Paint, fumes and particles * Dirt / Dust * Chemicals / Toxins * Varying heat / cold * Intermittent noise * All duties, responsibilities and experience are subject to change by location

Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States. Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services. Summary: ATS is seeking NDT Level II Techs & NDT Assistants/Trainees to support our Shreveport, LA office. Responsibilities/Duties: NDT Assistants/Trainees * Perform tasks as directed in order to prepare components or equipment for inspections. * Work alongside certified technicians to help complete projects and learn activities. * Interface with personnel to determine scope of work and work priorities in order to meet customer expectations. * Interface with personnel to determine scope of work and work priorities in order to meet customer expectations. * Help clean and organize equipment before, during, and at the completion of projects. * Document on job training experience as assigned by management. * Perform other job related tasks as assigned by supervisors. Responsibilities/Duties: NDT Level II Technicians * Perform examinations of materials in accordance with procedures, codes, standards, and specifications. * Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees * Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations. * Be able to prepare written instructions and to organize and report the results of examinations. * Work independently and support team members Perform other job related tasks as needed and assigned by supervisors.

Are you customer focused, have a passion for people and like to have fun? Our Maintenance Technician is responsible for maintenance service requests for the community. They are customer focused and team players who take pride in the work they perform which may also include make-readies, groundskeeping, pool maintenance and preventative maintenance, etc. Camden Maintenance Technicians are experts in customer service who are able to understand and anticipate our customers' needs to create exceptional experiences. Essential Functions: Respond to and complete service requests in a timely manner Coordinate with the maintenance supervisor and team to prioritize tasks throughout the day Provide excellent customer service when interacting with residents, guests, and vendors Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the maintenance supervisor Perform preventative maintenance on equipment within the community Prepare vacant apartments for move-in, including completing any necessary repairs or replacements Ensure upkeep of community appearance by replacing lightbulbs, removing trash and litter, painting and performing repairs Accurately complete records in Onesite regarding service requests, preventative maintenance, and make-ready of vacant apartments Perform electrical and plumbing work as required Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed Qualifications: Six months of maintenance experience, preferably in the apartment industry High School Diploma preferred; certification from an accredited trade school highly desired EPA Type I, Type II or Universal certification strongly preferred Demonstrate knowledge of technical skills as it relates to apartment maintenance Handle tile work, carpentry repairs and all facets of the make ready process Troubleshoot and repair HVAC, plumbing, electrical and all other systems at the community Must have dependable transportation to/from work and be able to accommodate a rotating on-call schedule. A valid driver's license is required for employees who work at communities utilizing Low Speed Vehicles. Ability to work a varied schedule including weekends and holidays as required And here's the fine print HR wants you to know: Will be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment up to 50 lbs.), climbing ladders/stairs, and walking on rooftops. Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion). Must have normal range of hearing, vision, color discrimination and depth perception for proper operation of machines and equipment. Must be able to complete tasks wearing appropriate safety equipment (i.e., goggles, masks, gloves, etc.). Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, etc. Must be able to apply common sense understanding to carry out instructions and plans. Deals with standardized situations with occasional or no deviations from standard procedures. Requires public contact and excellent interpersonal skills. Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.). Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.). Will be exposed to some low-level noise when using power tools. Hazards can be minimized with proper lifting techniques, SDS and general safety training, and wearing of proper safety equipment. Attendance and punctuality is essential for success in this position Contact your HR team for the position's Physical Demands Analysis This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations. To learn more about our awesome Benefits, visit Camden Benefits.

Part-time Description MicroGenDX is a CAP-accredited, CLIA-licensed molecular diagnostics company specializing in qPCR and Next-Generation Sequencing (NGS) microbial testing. With over 700,000 DNA sequencing tests processed and a proprietary database of 57,000+ microbial species, we provide clinicians with rapid, accurate insights to guide targeted treatment-especially for hard-to-detect infections. Beyond our lab services, we design and build software, tools, and digital solutions that empower providers across wound care, ENT, orthopedics, urology, and women's health to diagnose faster and treat smarter, advancing antimicrobial stewardship. At MicroGenDX, our values shape how we work, make decisions, and grow together. We believe how we show up matters as much as what we deliver. We lead with Thoughtful Courage, take initiative with purpose, and continuously learn through Curiosity. Our focus on End-User Empathy ensures we solve real-world problems in meaningful ways. We are Stronger Together, embracing collaboration and inclusivity, and we act with Integrity in everything we build. Above all, we Own the Mission-developing diagnostics and digital solutions that improve lives and outcomes in patient care. Job Summary: The Technical Documentation Assistant is responsible for helping extract, organize, and document internal systems knowledge from our software development team. This role is ideal for a Computer Science student who wants to gain real-world experience in technical writing, documentation workflows, and knowledge management within a professional environment. The Assistant will work closely with the Chief Technology Officer, Director of Software Development, engineers, and a seasoned Project Manager to create high-quality internal documentation for complex systems, tools, and processes. This position will expose you to real infrastructure, software design considerations, and industry documentation standards. Adheres to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Duties/Responsibilities: Interview senior technical staff to extract undocumented knowledge and processes. Translate verbal and technical information into clear, organized written and visual documentation. Organize and publish documentation in SharePoint using defined templates and structure. Help identify gaps in current documentation and propose improvements to structure, formatting, or content organization. Maintain confidentiality and adhere to company policies, including a signed NDA. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. What you will gain (learning objectives): Hands-on experience with documentation workflows in a real-world technical environment. Mentorship from senior IT and project management professionals. Exposure to advanced internal systems and development processes. A standout resume item, demonstrating both technical and communication skills. Requirements Required Skills/Abilities: Actively pursuing a degree in Computer Science, Software Engineering, or a related field. Strong technical writing skills with native-level English fluency. Solid understanding of basic programming concepts and computer science terminology. Proficiency with Microsoft Office tools, especially Word and Excel. Proficiency with diagramming or visual documentation tools such as Microsoft Visio, Lucidchart, Miro, or Draw.io High attention to detail and ability to work independently while following guidelines. In-person availability at least part of the week; fully remote applicants will not be considered. Preferred Qualifications Familiarity with or willingness to learn SharePoint for documentation publishing. Prior experience writing documentation, lab reports, or process guides. Interest in software architecture, DevOps, or systems infrastructure.

Workplace Classification: Hybrid: This role is categorized as hybrid. This means the candidate is expected to report to their primary work location three times per week, at minimum, or other frequency dictated by the business. The Team: You'll join GM's Vision and Automation Services (VAAS) group, where we're building real-time AI applications that impact safety, quality, and productivity across global plants. This is your chance to work on high-impact solutions - from robotic vision systems to foundation models for industrial knowledge - that will define the next century of transportation. If you want a place that challenges you to bring your curiosity, enthusiasm, desire to learn, grow, and succeed every day, to build automotive solutions that are the benchmark for other automotive companies and suppliers, then this is the place for you. The Role: To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we are building a team of people who are passionate about creating safer, better, and more sustainable solutions. This bold vision won't happen overnight, but just as we transformed how the transportation in the last century, we are committed to transforming how we move today and in the future. Are you a hands-on AI expert who thrives at the edge of innovation? We're looking for Technical Fellows to help shape the future of manufacturing by leading the design and deployment of cutting-edge AI systems - including computer vision, large language models (LLMs), and vision-language models (VLMs). What You'll Do (Responsibilities): Sets the org-wide bar for engineering excellence and quality. Challenges assumptions and drives high-impact technical decisions. Leads cross-functional alignment across software, data, hardware, safety, and security. Owns outcomes across programs and platforms, including risk, quality, and long-term maintainability. Scales expertise through mentorship, playbooks, and knowledge sharing. Provides authoritative AI/ML leadership on architecture design, evaluation, robustness, and explain ability. Delivers invention and platform solutions with measurable business and customer value. Owns end-to-end technical strategy and architecture; defines critical requirements and Non-Functional Requirements (NFRs). Directs complex design reviews and trade studies; records decisions through Architecture Decision Record (ADRs). Balances system requirements across performance, safety, reliability, cost, and compliance. Defines and enforces org-wide standards and best practices (testing, CI/CD, MLOps/data governance). Acts as a force multiplier: mentors senior/staff, raises the hiring bar, and leads critical postmortems. Your Skills & Abilities (Required Qualifications): PhD in a relevant field or related discipline (STEM focused), or equivalent research experience with a proven track record of publications in reputed journals and conferences. 15+ years' experience in research and design Computer Vision / VLM / LLM solutions with significant focus on Machine Vision, with at least 10 of those years in a hands-on technical or scientific leadership position Experience in designing and implementing large scale AI solutions Experience in leading large-scale AI/ML development projects from concept to multiple releases in production Strong hands on experience with at least one of the popular machine learning frameworks (PyTorch, Tensorflow, Keras, etc.), and familiarity with programming languages (C++, Python, Java, etc.) Familiarity with multiple open-source machine/computer vision libraries (OpenCV, PIL, etc.) Familiarity with OpenGL and OpenCL In-depth experience with Ops, MLOps, and/or VLM/LLMOps Familiarity in cloud-based development and integration (Azure, AWS, Google Cloud) Experience leading high-impact, cross-company initiatives Established track record of excellence in relevant research areas Excellent communication skills in presentation (both verbal and slides) Very strong drive for continuous delivery of new and improved capabilities to production Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. The salary range for this role is $234,000 - $358,500. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.) This job may be eligible for relocation benefits. #LI-DH2 The selected candidate will be required to travel About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.