Technical assistant jobs in Tinley Park, IL

The Server Administrator is responsible for the design, implementation, maintenance, and performance of the organization's physical and virtual server infrastructure. This role supports the credit union's mission by ensuring high availability, security, and efficiency of server-based services that support critical operations, member-facing systems, and internal applications. This position provides Tier 3 support and participates in strategic planning and technical documentation. Level I and II analysts primarily focus on routine support tasks and escalating unresolved issues. Key Responsibilities may Include: Server Infrastructure Management · Design, implement, administer, and monitor physical and virtual servers, including hardware lifecycles and OS patching. · Deploy and manage Microsoft Windows Server environments, including Active Directory, DNS, DHCP, SQL, File, and Print Services. · Manage virtualization platforms (VMware or Hyper-V), server clusters, and SAN storage systems. · Oversee enterprise backup, recovery, and disaster recovery strategies in alignment with business continuity plans. Network Administration · Design, implement, monitor, and maintain LAN/WAN, SD-WAN, remote access, and cloud connectivity technologies. · Configure and maintain routers, switches, firewalls, and network hardware/software. · Administer VPNs, encryption, and firewall rules to maintain a secure network posture. · Ensure accurate network diagrams, documentation, and asset inventory records. Monitoring and Performance · Continuously monitor system performance, health, and logs to proactively identify and resolve issues. · Conduct regular system audits to determine capacity, performance trends, and compliance gaps. · Perform software updates, security patches, and certificate renewals in accordance with change control procedures. · Serve as system administrator for business applications such as Jack Henry products (CFM, Synergy, Image Center) Security and Compliance · Apply and manage OS patches, updates, and software upgrades according to change management policies. · Maintain documentation for server configurations, procedures, and compliance audits. · Ensure all activities comply with internal policies and external regulatory requirements (e.g., BSA, GLBA). Support and Collaboration · Provide Tier 2/3 escalation support for the IT Service Desk and assist with end-user issues when necessary. · Coordinate with vendors and other departments for system implementations and issue resolution. · Train IT staff on new technologies, tools, and procedures. · Participate in on-call and scheduled maintenance windows. Qualifications: Required: · Bachelor's degree in Computer Science, MIS, or a related field. · Equivalent work experience may be considered in lieu of a formal degree. · Minimum of 3 years of experience in Microsoft Windows Server infrastructure administration. · Proficiency in Microsoft Windows Server, PowerShell, SQL Server, and Group Policy. · Experience with networking hardware/ software and managing LAN, WAN, SD-WAN environments. · Experience in enterprise backup and disaster recovery planning. · Must possess or be able to obtain CompTIA Security+ and CompTIA Server+ within 180 days of hire. · Familiarity with system performance tools, monitoring solutions, and ticketing systems. Preferred: · 6+ years of IT experience supporting multi-site environments. · Certifications such as Network+, Microsoft, Cisco, VMware · Experience working in a credit union or similar regulated financial institution · Knowledge of NCUA regulatory reporting requirements and compliance standards like PCI or FFIEC. · Working knowledge of Microsoft 365 administration. Work Conditions · Must be able to lift and carry equipment weighing up to 50 lbs and work within server rooms or data center environments. · This position is primarily on-site and not eligible for remote work. · Requires frequent use of computers and regular engagement in hands-on technical troubleshooting. · Occasional travel to branch locations is required. · Must be willing to work flexible hours, including evenings and weekends, to support scheduled maintenance. · Participation in a rotating on-call schedule is required, with availability to respond to 24/7 critical system alerts. Additional Expectations · Standard office environment with periodic extended hours during month-end and year-end reporting · Occasional travel may be required for training or audits · Participation in a rotating on-call schedule is required, with availability to respond to 24/7 critical system alerts. We are an equal opportunity employer

BIRDS ON A CABLE needs a new Starling … but what is a BIRD ON A CABLE ? Birds on a Cable is a small and personal IT consulting company in Chicago that breaks the mold of your typical “IT Guy.” Flat out, we don't want to be that guy, and we don't want to hire that guy. We want to make complex and difficult computer topics easy to understand for our clients. In doing so, we also want to develop actual relationships with our clients. We want our clients to enjoy calling us instead of dreading it. Our goal is to fix problems as efficiently as possible, with creative thinking to find the best solution for the situation. We work with the lights (and music) on. We work hard. Since we support everything from small startup shops to restaurants and law firms, we have an array of tricks in our tool belt and are always looking for more. so what's THE JOB ? We need a Technical Support Specialist in a full-time position. This includes the installation, repair, and tweaking of hardware and software for end users; as well as the coordination and planning for major projects and upgrades. We are growing, and our clients are growing; there is limitless administration with M365, SharePoint Exchange, and even on-prem systems. There is so much opportunity for growth. what are we looking for in an APPLICANT ? Our new Bird will have a solid understanding of Windows-based environments and platforms, as well as OSX generalities. We need someone with strong hardware troubleshooting skills. Someone able to pinpoint software errors and resolve them permanently. A good teacher, reminding users how to print to PDF or access OneDrive from mobile phones. Someone available for a full-time position with a work-hard, play-hard personality. Math is hard, but this JOB will be about: 31%: Face-to-face technical support to client end-users. New user onboarding and hand-holding. Responding to client (and fellow-Bird) requests from all angles, including: email, ticketing systems, chat. You will be on your toes. 37% Remote installs, configurations, and troubleshooting of software/hardware/network appliances in mixed environments. 25%: Communication of client needs, project opportunities, solution gathering. 7%: Meetings, happy hours, gatherings. YOU would fit in at BIRDS ON A CABLE if … You are a positive personality that can handle client interaction with care; you have a personal commitment to completely satisfying a customer. You can work and think in a fast-paced environment. Some days move fast, and we shift from one support issue to the next without much of a breath. § You are self-motivated and independent. Some days move slow, and we have a list of projects that need start-to-finish tending. § You are technically savvy. You can identify or research a problem, and follow-through to resolution. § You are detail-oriented and possess strong communication skills. § You can roll with the punches of a young IT company, make a positive impact and help us grow. § You have ideas. § You have a sense of humor. what do you NEED to apply? 2+ years professional experience providing software and hardware technical support services to end-users. 2+ years of experience supporting a Microsoft Windows environment. Knowledge of basic networking concepts. Ability to lift and transport equipment heavier than 50lbs. so what are the PERKS? We have medical, dental and vision plans available after a month on the job; a retirement plan after your first Birdversary (that's one year, happy hour included). We compensate with a traditional salary as well as bonus structure. We give a kickback for personal phone/tech use. We believe in summer Fridays. Casual dress, some free food, a good number of happy hours and outings. Personal transportation is a big plus, but not a must. INTERESTED? Wonderful! We look forward to your application. Be sure it includes: a COVER LETTER that illustrates why you're right for this position. We'd love to hear about the customer/client service moment you're most proud of in your career. Please note that communication is key, and this letter will demonstrate that you articulate your thoughts clearly. and a SUCCINCT RESUME, complete with references. Anything that exceeds 2pgs will be discarded. FINAL NOTES: Candidates undergo a full background screening and credit check. All applications remain confidential.

Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager. Responsibilities Provide Level 1 support for store and office users via phone, ticketing system, email, or in person. Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking. Resolve routine software, hardware, and connectivity issues or escalate when necessary. Assist with installing, configuring, and updating hardware and software across store locations. Help maintain back-office systems, time clocks, scanners, and communications tools. Support the rollout of new equipment, system upgrades, and store technology initiatives. Ensure devices and systems are maintained according to company standards. Collaborate with the IT team to improve processes and reduce recurring issues. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred. 2+ years of technical support experience required. Retail or grocery industry experience is highly preferred, especially with POS or store operations systems. Basic understanding of computer hardware, networking fundamentals, and mobile devices. Strong troubleshooting, communication, and customer service skills. Ability to prioritize tasks and work independently in a fast-paced environment. Willingness to learn new systems and technologies. Ability to travel to store locations as needed. Job Type: Full-time Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off

Business Systems Analyst Summary / Objective The primary responsibility of the Business Systems Analyst role is responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction in the development and implementation of systems or in problem solving. Incumbent reports to the Director of Operations. Essential Functions All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned": · Performs Systems Analysis/Database Design/Programming and Training. · Performs analysis and makes recommendations in areas that require a high level of technical competency. · Assists in modifying or creating databases within the SFDC. · Performs a variety of complex programming tasks, such as designing, documenting, and integrating systems to improve efficiencies within SFDC and SAP. · Provides technical training, guidance, and resource support for end users and Departmental staff. · Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems. · Performs as a project lead. Provides leadership and coordination on technology driven efficiencies with direction from the management team. · In addition to all accountabilities of the Sr. Business Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high-level technical skills. · Assists in developing user documentation and departmental policies and procedures that impact the use of application systems. · Document and plan the projects of the system from the initial stage to final implementation and training stage. · Acting as developer for Salesforce. · IT document control and Management. · Data Analyst - KPI's. · Acting as liaison w/IT team in Morgan Hill and/or HQ w/stakeholders to meet the project objective. · Performs other related duties as assigned. Competencies 1. Customer/Client Focus 2. Decision Making 3. Initiative 4. Problem Solving/Analysis 5. Technical Capacity 6. Organizational Skills Education and Experience Required · Bachelor's degree in computer science, Systems/ Industrial Engineering, Business Administration or related field, and one to two years of post-graduate studies. · Minimum of five years' experience in systems analysis and/or programming required with project management or leadership responsibilities. · Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment is required in setting priorities of tasks among multiple assigned projects. · Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel throughout the network, frequently under deadline pressure. Skills Required · SAP, or other ERP experience · Salesforce CRM experience (or Microsoft Dynamics CRM or similar CRM system) · Strong adaptability, analytical and interpersonal skills · Effective communication skills (verbal, written and presentation) Company Description Anritsu, founded in 1895 in Japan, specializes in manufacturing advanced product inspection and detection equipment for the food and pharmaceutical industries. As part of the Product Quality Assurance division of Anritsu Corporation, we offer high-performing solutions such as X-Ray Systems, Checkweighers, Metal Detectors, and more, ensuring compliance with stringent quality standards and protecting brand integrity. With over 200,000 installations worldwide, Anritsu is a trusted leader in enhancing quality control and safety. Our local branches in the US, Europe, Brazil, and Mexico provide fast delivery, installation, and maintenance to support our clients' needs efficiently. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Configure and Support all End User Devices which includes OS settings, system drivers, encryption, authentication, VPN and other Access Management software is configured in accordance with Client Policies, Standards, and Guidelines. • Perform all imaging of End User Devices using the latest Image version which includes image definition, development, testing and management. • Work with patch management team in deployment of patches. • Configure and Support conference Devices that reside in conference rooms at Client Locations and provide Support to End Users during team meetings. • Configure End User Device data management parameters and/or backup and restore parameters as directed by Client. • Support all peripherals connected to End User Devices. • Perform manual installation of software, manual modifications to software, or the manual Decommissioning of software on an End User Device. • Capability on following tools would be preferred: Windows 10 Pro, with Mcafee, Crowdstrike, Ivanti, CheckPoint VPN and Office 365

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location Ann & Robert H. Lurie Children's Hospital of Chicago Job Description General Summary of Position Responsibility: The Polysomnographic Tech Assistant is a support position in the Sleep Medicine Center with duties designed to be flexible in order to meet the specific needs of the department. The Polysomnographic Tech Assistant assists the Polysomnographic Technologists by facilitating the workflow of the department. Individuals in the Polysomnographic Assistant role will have demonstrated strong communication and collaboration skills and the ability to achieve results in a team environment. Active participation in an intensive Polysomnography training program will be required including the completion of AASM (American Academy of Sleep Medicine) online learning modules. Completion of internal competencies as well as hands on coaching required in order to successful transition into the Polysomnographic Technologist role. Essential Job Functions: Area Specific Job Accountabilities: Assists Polysomnographic Technologists with tasks for the successful acquisition of Polysomnography studies. Assure that all signals are clear from artifact at all times. Report all observed patient concerns and changes in condition to the Polysomnographic Technologists. Disconnects patient from the electrodes, cleans and removes equipment from the patient room at the conclusion of the study. Performs cleaning of equipment, and restocks supplies as needed. All equipment and supplies will be cleaned according to area policy and maintained in the appropriate dirty/clean holding areas. Facilitates patient flow to and from the sleep areas. Works cooperatively as a team member to foster achievement of unit/hospital goals. Actively completes 25 Self-Study modules through the AASM (American Academy of Sleep Medicine). Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others. Performs other duties as assigned. Knowledge, Skills and Abilities: High school diploma required. Minimum of one year of experience working in a healthcare role required. Basic Life Support Certification required. Ability to move machines and patients weighing in excess of 25 pounds. Ability to effectively communicate with hospital staff and departments. Entry level personal computer or Microsoft Windows knowledge. Education Pay Range $18.00-$27.00 Hourly At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children's facilities Discount purchasing program There's a Place for You with Us At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. Support email: ***********************************

Responsibilities Sentinel is seeking a Level 2 Help Desk Support Specialist to provide technical support and exceptional customer service to our client located in Chicago. You will be responsible for supporting IT infrastructure such as systems and network, as well as, the Meditech system. This role requires onsite presence in Chicago, IL, and is available as either a contract-to-hire or direct hire opportunity. Qualifications Key Responsibilities: Interpret, analyze, troubleshoot, and resolve technical issues across software, hardware, and client-specific applications. Deliver high-quality customer service and support with minimal supervision. Accurately document issues and resolutions using ticketing software. Support Microsoft Active Directory and Windows 7/10 environments. Provide assistance with Microsoft Suite (Word, Excel, PowerPoint, Access, Outlook). Maintain and update anti-virus software and Windows systems. Install and maintain VoIP systems. Utilize RMM tools and Veeam Backup for system monitoring and data protection. Requirements: 5+ years in a similar technical support role. Experience with Cisco Meraki, Microsoft Windows Server, M365 apps, Azure, and VMware. Experience supporting Meditech in an active healthcare facility Proficiency in PowerShell scripting, Active Directory/Entra, DNS, and DHCP. LAN/WAN and telecommunications experience. Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range: $70,000-$80,000/annually What you get: We offer weekly competitive pay, medical, dental, vision, 401K and more. Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP

Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker). * Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support * Provide Tier 1 technical support for hardware, software, and network-related issues. * Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services. * Manage Active Directory accounts, including password resets and group memberships. * Respond to user requests via ticketing system, phone, and email. * Assist with onboarding and offboarding processes, including account setup and equipment provisioning. Cybersecurity Monitoring * Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM). * Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections. * Escalate potential threats to senior IT staff. * Support basic compliance and security hygiene initiatives. Networking Support * Assist with troubleshooting network connectivity issues. * Perform basic switch port checks and cable management. * Document network configurations and changes. Documentation & Collaboration * Maintain accurate records of support activities, system configurations, and procedures. * Collaborate with IT team members on projects and departmental initiatives. Qualifications * Associate or bachelor's degree in information technology, computer science, or a related field. * Strong interest in endpoint management, cybersecurity, and IT support. * Basic understanding of Windows OS, Microsoft 365, and networking fundamentals. * Excellent communication, troubleshooting, and organizational skills. * Ability to work independently and collaboratively within a team. * Eagerness to learn and grow in a dynamic IT environment. Preferred Skills (Not Required) * Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM). * Exposure to cybersecurity platforms and monitoring tools. * Experience with ticketing systems (e.g., ServiceNow, Jira). * Basic scripting knowledge (e.g., PowerShell, Bash). EEO-M/F/D/V At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs. Benefits and other Compensation Programs At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply): * Medical, dental and vision * Health Savings Account (HSA) / Flexible Spending Accounts (FSA) * 401K plan with a company match - 100% match on the first 5% you contribute * Short- and Long-term disability coverage * Life Insurance and AD&D - 100% paid by employer * Employee Assistance Program (EAP)

Department: IT Technology Support Svcs Salary/Grade: NEX/15 Target hiring range for this position will be between $52,970-63,800 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data. Job Summary: Provides endpoint technology support for Northwestern University customers. Responsible for workstation setup, end-user support, device management, and decommissioning. This includes working with university stakeholders to design, purchase, configure, and distribute assets to meet business objectives; tagging, managing, and decommissioning assets over their lifecycles; and provide quality workstation support to end users as requests/issues/problems are reported. Diagnoses and resolves technical issues, questions, and inquiries utilizing hardware and software testing tools and techniques. Working closely with peers and users to deliver optimum service and maintain a high level of customer satisfaction. Responsible for maintaining security standards, including, antivirus software provisioning, software patching, and encryption configuration. Also, responsible for imaging, backup, and restoration services for managed devices. Implements policies, procedures, and standards and ensures their conformance. Specific Responsibilities: Strategic Planning * Assists in the creation of workplace endpoint technology initiatives. * Administration * Recommends modification of practices and procedures to increase effectiveness or efficiency. * Partners with users on projects utilizing IT units systems to meet specific user goals. * Authors Scopes of Work for small projects. * Creates and maintains user documentation. Development * Installs, repairs and adjusts workplace endpoint technology using standard tools and test equipment while following established procedures. * Provide installation, configuration and troubleshooting assistance for core desktop operating systems including Microsoft Windows 7/8/10, Macintosh OS X as well as Microsoft Exchange, Microsoft Office suite and other desktop productivity application. * Performs such tasks as replacing components, use of diagnostic tools to investigate, diagnose, resolve and recover end user device issues. * Performs routine preventive maintenance tasks in accordance with established practices. * Maintain hardware and software inventories and documentation, assist in the creation of hardware replacement lifecycle plan for departments. Performance * Diagnoses and resolves complex problems, questions and inquiries encountered by clients according to established practices. * Handle tickets escalated from the Service Desk and tickets that arrive directly from supported departments. Consultations may take place via e-mail, remote session, telephone, or in person (desk side or walk- up). Visit departments on campus to coordinate work and resolve tickets, including frequent trips across the NU campus. Miscellaneous Performs other duties as assigned. Minimum Qualifications: (Education, experience, and any other certifications or clearances) * Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience. * 2 years IT, CS user support or other relevant experience required. * Adobe Creative Cloud Suite * OneDrive and SharePoint * Information security * LDAP * Mac OS X Operating System * Microsoft Exchange * Microsoft Teams * Microsoft Office (Word, Excel, Powerpoint, Access, Outlook) * Microsoft SharePoint * Windows Operating System * Kace, Bomgar, JAMF Pro, Crowdstrike Falcon * critical thinking * judgment * problem solving * read & interpret technical drawings * Troubleshooting * organizational skills * planning Minimum Competencies: (Skills, knowledge, and abilities.) * Excellent oral and written communication skills, organizational skills, management of own time, and respect for the time of others. * Demonstrate a take ownership attitude * Ability to establish and maintain respectful and effective relationships with management, co-workers and customers. * Ability to act on own initiative to further organizational and University goals. * Demonstrated experience documenting IT related procedures & processes to improve overall team knowledge. * Demonstrated familiarity with desktop computing and support environments and Internet utility software. * Demonstrated familiarity with ITIL framework and concepts. Preferred Qualifications: (Education and experience) * Bachelor's degree in Computer Science * Certification in IT Service Management using ITIL framework. * Experience in desktop support for multiple clients. * Experience with Microsoft Configuration Manager, Intune, JAMF Pro, Crowdstrike Falcon, BitLocker, Bomgar Remote Desktop Support, Linux Preferred Competencies: (Skills, knowledge, and abilities) * Strong reasoning and problem-solving skills * Exceptional customer service values and skills, including ability to successfully resolve conflict constructively and to maintain positive relationship with customers * Ability to work collaboratively in a team environment * Ability to work under pressure and consistently meet deadlines Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

ESSENTIAL FUNCTION: The Technical Assistant will support the daily functions of the Testing Center, including exam proctoring, customer service, office support, and maintenance of the testing environment. Qualifications EDUCATION: 1. High school diploma or equivalent. SKILLS: 1. Ability to use computer software and assessment platforms. 2. Excellent customer service skills. 3. Excellent oral and written communication skills. 4. Ability to work effectively with students, faculty, and community members. Responsibilities DUTIES: 1. Maintain the integrity and security of testing materials, procedures, and facilities. 2. Administer placement testing for new and continuing students. 3. Proctor and administer computer-based and paper exams. 4. Record and maintain accurate records of services provided. 5. Provide office support for the Testing Center front desk. 6. Other duties as assigned by supervisor.

Are you looking to advance your career in healthcare, pediatric therapy or healthcare? Merlin Day Academy, Eyas Landing's newest innovative program designed to provide education and therapeutic intervention in a supportive classroom environment located in Chicago, IL, is seeking a Therapeutic Assistant Paraprofessional and ABA Behavior Technician to join our team! The Therapy Assistant Paraprofessional and ABA Behavior Technician will join a team of therapeutic professionals including licensed social workers, occupational, physical, speech and ABA therapists. Mentorship and opportunities to observe therapy sessions, as well as assistance with graduate school application process will be provided for our therapeutic assistant paraprofessionals. Over 80% of our Therapeutic Assistant Paraprofessional staff have been accepted into graduate healthcare programs! Therapy Assistant Paraprofessional and ABA Behavior Technician Education Requirements Bachelor's degree preferred BACB RBT 40 hour Credential At least 60 semester hours of college credit or successful completion of a paraprofessional exam Willingness to obtain a paraprofessional license Experience working with children is a plus Full time Availability (40 hours/week; Monday-Friday) Our comprehensive benefits support our Therapeutic Assistant and ABA Behavior Technician team in achieving work-life balance! Competitive hourly rate based on experience 30-40 hours a week for full time employees Competitive Paid Time Off (PTO) Continuing education reimbursement Paid Federal Holidays, Paid Floating Holiday and Professional Development Days New Parent 6 week ramp up (20 hour schedule at full salary for first 6 weeks) 401k with substantial company match Blue Cross Blue Shield PPO medical insurance Dental and Vision insurance $25,000 Life Insurance policy No travel and onsite parking ***************************************** Our Therapeutic Assistant and ABA Behavior Technicians collaborate with a multidisciplinary team to support therapeutic needs of Merlin Day Academy students. Therapeutic Assistant and ABA Behavior Technicians work directly with students and families to support development and caregiver success. Apply today to learn more about how our team of Therapeutic Assistant and ABA Behavior Technicians make an impact on the students at Merlin Day Academy and Eyas Landing!

Support Staff/Technical Assistant Media Center QUALIFICATIONS High School Diploma Proficiency in computer skills as demonstrated in a district technology assessment (word processing, spreadsheet and database knowledge are a must) and basic office procedures Ability to work with collaborative technology including the Google Suite as well as Skyward Strong interpersonal skills and a demonstrated ability to work successfully with students and adults with a “customer service” mindset and a willingness to assist students with 1:1 devices Previous office or technology experience desired Bilingual communication skills a plus SALARY: Per agreement between Oak Lawn Community High School District 229 and Oak Lawn Teachers Union, the minimum starting rate for the 2025-2026 school year is $15.60/hr. HOURS: 7:35 am to 12:35 pm 5 hours per day, 10 months Attachment(s): Tech Asst Media Center 25-26.pdf

The Role At Green Thumb, continuous innovation is a key focus area as we seek to create the best product experiences for our consumers. As the Technical Associate, Product Innovation - Vape, Conc, Spec you will play a critical role in bringing our innovation strategy to life within our vape and concentrates categories, with a focus on scaling proven innovations across our full fleet of markets. This role requires strong project management skills, collaborative execution, exceptional attention to detail, and strong technical knowledge of extraction methods, oil specifications, and vape hardware components, as we seek to deliver products that both delight our consumers and strengthen our market position. This is a hybrid role, requiring 2 days per week in our Chicago office. You will also be asked to travel to our production facilities on a periodic basis (~1x/quarter). Responsibilities Support new-to-world product launches, assisting Technical Manager, Product Innovation - Vape, Conc, Specialty with key tasks and deliverables throughout the product launch process Lead market expansion projects throughout the entirety of the product launch process, inclusive of launch timelines, risk assessments and reporting of performance metrics Demonstrate fluency on highly technical extraction processes and both oil and hardware specifications Extrapolate highly technical product data and specifications to inform overall product and project plans Drive the packaging artwork development process for all market expansion projects Manage all packaging workflows through our internal quality control system Lead the development of any market-specific formulations and/or packaging structures, due to regulatory restrictions Collaborate with Brand and Regional Marketing teams to drive clarity on timelines and deliverables, enabling smooth and successful product launches Work directly with our production sites to ensure operational readiness ahead of launch Understand all state-specific regulations impacting both formulations and packaging Qualifications 1+ years of EITHER: 1) Cannabis lab/R&D experience - with a focus on extraction OR 2) Cannabis/nicotine vape hardware development experience Strong technical knowledge of extraction methods, oil specifications, and vape hardware components; must be able to participate in highly technical conversations with both internal and external stakeholders and translate technical details effectively to cross functional partners and downstream production teams Demonstrated ability to balance multiple priorities and projects simultaneously Strong detail orientation and organizational skills Ability to navigate ambiguity and remain focused and positive amidst shifting priorities Ability to collaborate with and influence project stakeholders across different cross functional departments Strong product acumen and cannabis knowledge Strong understanding of project management methodologies; formal certification like PMP a plus Proficiency with basic Microsoft Office required; proficiency with project management tools, including Microsoft Suite, MS Project, etc., a plus Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry #LI-HYBRID The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$85,000-$100,000 USD

Athletics/Activities/Activity Sponsor Date Available: Ongoing Lake Forest Community High School is seeking a Lake Forest High School Student to work as a Student Theater Technical Assistant. This position reports to the Theater Director and pays $15.00/per hour. Responsibilities: Assist with technology support during school-based events (i.e. lighting, sound, set-up, projection etc.) Work with the Theater Director to understand and prepare to fulfill the requests and needs associated with each event Communicate with the Theater Director regarding issues and/or concerns that occur during events Check-in and out with the adult supervisor at each event Submit relevant paperwork associated with job responsibilities in a timely manner Maintain safe working environment for stakeholders, materials, equipment, and facilities Apply working knowledge of sound equipment and light equipment to the production of the show Perform other duties as assigned by Theater Director Qualifications: Understanding of audio and visual components Ability to: Understand and follow basic oral and written instructions Follow school regulations and policies in a professional manner Maintain good working relationships with staff and community members Communicate to supervisors and staff in an acceptable/courteous manner The work hours for this position vary by individual reservation assignment Salary: $15.00 per hour Benefits: Not Benefit Eligible Application Procedure: Interested candidates must apply online. Click here to access the online application. For additional information, please contact Ashleigh Malec at ********************.

We provide: Year-round stable, steady work Regular work hours Flexible scheduling TruBlue t-shirts, polos, and other company gear Strong office support TruBlue of Beverly is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for an entry-level yet reliable and coachable home service technician assistant (handyman/handywoman) to provide handyman support and general home services to our customers in our community area. The Types of Jobs We Perform: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Handyman Assistant position must be hard-working, punctual, and respectful. Having an interest in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical is also a plus. Qualified candidates will need a driver's license and a reliable vehicle. Owning some standard tools is an advantage, but not required. Candidates must also be a legal citizen of the US, and speak fluent English We are actively interviewing for this position - if you have basic handyman skills and the desire to become part of a growing team of home service technicians, apply today, and our hiring manager will follow up! Compensation: $20.00 - $24.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Job Title: Technical Support SME Work Location: US-IL-Chicago Contract to hire Primary responsibilities include: Receive and respond to support requests from users via phone. Respond and resolve reported incidents. Perform root cause analysis and troubleshooting. Escalate to software vendors as required. Fulfill report & special data requests. Strong SQL skills are not required, but person should understand basic data models and how to create reports. Create reports using a web based reporting tool. Perform system configuration / administration. Installation of application updates on Windows PCs. Perform knowledge transfer activities to ensure that Control Center operations continue without material disruption. Document Control Center processes and procedures to create a support manual. Assist in identifying and implementing improvement opportunities. Work hours shift will be from 2:00 PM - 10:00 PM, ONSITE. Be available on an on-call basis afterhours. Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related field. Work Experience: Experience must include working with and supporting Transit Oriented Software; experience in CleverCad is preferred. Knowledge of FileMaker Pro is desirable. At least 5 years of experience designing, developing, testing, implementing and maintaining applications systems and programs using standard computer programming languages or other developmental tools. Industry: Work in a public transit agency is preferred. Other Qualifications: Strong systems/ technical support experience. Possess a strong business prospective, and be an advocate of change in technology. Problem solver and innovative thinker, working well in a team environment Excellent communication and interpersonal skills with various levels within an organization. Ability to maintain a strong client/customer focus. Strong independence and decision making ability while working under pressure. Additional Information Thanks & Regards Preeti Nahar Sr. Talent & Client Acquisition Specialist Contact 510-254-3300 Ext 140

Full-time Description Day Shift! 2+ Years Experience with Heavy Equipment/Vehicle Parts inventory or operations. Need to have Equipment Parts experience to assist with parts ordering, Inventory updates, and spot-checking inventory accuracy. Ability to move parts up to 40lbs. Nice busy professional environment with people focused on operations for a major shipper of packages both large and small. Airport environment and activities requires clean background and valid drivers license. Direct Deposit every 2-weeks, Health/Vision/Dental, Holiday & PTO, 401k Salary Description $23 - $25

🏫Attention education consulting applicants. I am looking to fill 2 Information Technology Support Specialist contracts in a school district🎓 Job Title: IT Consultant / Information Technology Support Specialist (Contract) Duration: 3-12 Month Contracts (Extensions Common) Type: W2 Contract or Corp-to-Corp Industry: Higher Education / School Systems Why This Role? Universities and large school systems are investing heavily in IT modernization, cybersecurity, and system upgrades-and they need experienced IT professionals now , not after a 6-month hiring cycle. This is a consulting-style contract role where you'll support education clients on high-impact initiatives while enjoying: Consistent contract work Stable, long-term projects Predictable schedules (little to no on-call) Meaningful work supporting students, faculty, and staff What You'll Do Depending on the engagement, you may work on one or more of the following: Provide Tier 1-2 helpdesk and desktop support for faculty, staff, and students Troubleshoot Windows, mac OS, Microsoft 365, and common academic applications Support identity and access management (Active Directory, Azure AD) Assist with system upgrades, migrations, and rollouts (ERP, LMS, CRM) Document issues and resolutions in a ticketing system Collaborate with project managers and senior engineers on modernization initiatives Deliver white-glove support in a professional, customer-facing environment

Essential Function: * Be the face and personality of our social marketing efforts. * Must be personable and possess the ability to speak clearly and effectively. Qualifications Skills * Be versed in multiple social media platforms. * Must be good at following directions and timelines. * A self-starter who contributes to ideas as well as generates them. * Ability to work well with others. Responsibilities Responsibilities * Create engaging student focused social media content. * Provide creative input for video and social posts. * Will attend functions and provide student centric content. * Other duties as assigned.