Technical internship jobs in Kenner, LA - 108 jobs

Service Technician Intern As an intern at our dealership, you will immerse yourself in the world of Original Equipment Manufacturer (OEM) protocols and procedures. This hands-on experience is designed to provide you with a comprehensive understanding of the technical standards and practices essential for a successful career as a technician. You will work closely with experienced professionals, gaining valuable insights and practical skills that will enhance your technical expertise and prepare you for future opportunities in the industry. Essential Duties: • Assist in performing work as outlined on repair orders with efficiency and accuracy, following dealership and factory standards. • Observe and assist in diagnosing the cause of malfunctions and performing repairs according to OEM guidelines. • Communicate with the parts department to obtain necessary parts. • Save and tag parts for warranty purposes or at the customer's request. • Examine assigned vehicles to determine if additional safety or service work is needed or recommended. • Communicate with the service advisor immediately if additional work is needed, if outlined work is not required, or if repairs cannot be completed within the promised time. • Document all work performed and recommended on the repair order. • Report machinery defects or malfunctions to the supervisor. • Maintain and be accountable for all dealership-owned tools and manuals. • Operate all tools and equipment safely. • Attend and complete all assigned company training. • Perform other duties as assigned. Qualifications: • Must be enrolled in an accredited post-secondary Technical School • Must obtain a Valid Driver's License • Must have the ability to work while maintaining mandatory school hours • Must be building a workable toolbox Work Environment: This position is often exposed to the elements and moving machinery and equipment. It is also often exposed to grease, electrical currents, dust, dirt, chemicals and other environmental factors. EEO Statement: It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Kenworth of Louisiana, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Technology Connection is the Tulane University owned and operated store that assists students, faculty, and staff with their personal and institutional hardware, software, and accessory purchases. Our partnerships and collaboration with university schools, departments, and administration allow us to provide you with tailored technology solutions and services to help support your success at Tulane. ******************************* The Technology Connection Specialist (TCS) will be responsible for providing prompt, courteous service, and sales support to all Technology Connection customers, both in person and via electronic communications, while at the same time assisting them with their computer and technology purchasing needs. The TCS will also provide support and assistance to Technology Connection staff with special projects and inventory management, as assigned. The TCS will work in partnership with students, staff, and faculty, advising them how to use technology systems and devices to meet the requirements of their business and/or personal needs. The TCS must have a good understanding of hardware and software to effectively troubleshoot various systems problems as they arise. * Above average working knowledge of both Mac and PC operations and networking. * In-depth working knowledge and proficient use of MS Office desktop software applications. * Strong written and verbal communication skills. * Excellent organizational skills. * Ability to efficiently manage multiple projects and assignments. * Demonstrated ability to learn and adapt to new technologies in a fast-paced environment. * Ability to establish effective professional working relationships with co-workers, customers, and technology store vendors and/or affiliates. * Ability to successfully obtain required certifications including Apple SEED and ACMT within 120 days of hire date. * Strong commitment to customer service. * Critical thinking skills with the ability to successfully contribute Innovative ideas to improve and/or advance dally business operations. * Customer friendly and outgoing personality * Customer empathy and desire to assist others * High School Diploma or Equivalent * 3 years of professional desktop software and operating systems experience, and at least 2 years of retail sales or direct customer service experience * Bachelor's Degree * Experience in computer technology sales * Inventory management experience * Corporate purchasing experience

Kind of Work Training level work in the enforcement of environmental or water pollution control laws and other environmental requirements mandated by state and federal agencies including the Environmental Protection Agency (EPA) and Louisiana Department of Environmental Quality (LDEQ, etc.). Work includes conducting a range of enforcement activities related to the Stormwater, Backflow Prevention and Pretreatment sections and implementing programs and policy Work also includes information collection, inspection, monitoring, sampling, and public education; and related work as requested. Minimum Qualifications 1. High School Diploma or GED. * 2. A valid driver's license.* 3. An Associate's degree* from an accredited college or university in Engineering, Chemistry, Biology, Environmental Science, Geology or closely related course. Official College Transcript must be presented to the Sewerage and Water Board of New Orleans Personnel Office within two (2) weeks of application. * Prior to appointment, the hiring agency is required to verify education and licenses claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification. NOTE: Domicile requirements are currently waived for the purpose of application. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33:4076). Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process. Kind of Examination A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes; however, credit on the rating of training and experience will only be given for experience gained within the last ten (10) years. This is an original entrance examination. General Information THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHANA PARKER AT ************** OR TTY/VOICE AT ************** or **************. DOMICILE REQUIREMENTS FOR EMPLOYMENT: Domicile requirements are currently waived for the purpose of application. However, all new full-time employees hired into this classification on or after January 1, 2013 must be domiciled in Orleans Parish within 180 days of hire. Airport and public safety employees are excluded from this provision. Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process. DOMICILE REQUIREMENTS FOR EMPLOYMENT (SEWERAGE AND WATER BOARD): Domicile requirements are currently waived for the purpose of application. Residency requirements are waived for all Sewerage and Water Board of New Orleans positions vacant and advertised for at least 90 days. Employees hired under this waiver remain exempt from the city's residency requirement for the duration of their employment at the Sewerage and Water Board. (La R.S. 33:4076). Additional exceptions to the domicile requirement may be made on a case-by-case basis. We encourage you to apply for this position and discuss your need for a domicile exception during the interview process. BACKGROUND CHECK:The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history.Criminal history will not automatically disqualify a candidate. APPLICATIONS: Applications will not be accepted if received after the closing date or after the stated maximum number of applications has been received, as specified on this announcement. All minimum qualification requirements for examinations must be met by the final filing date unless otherwise specified on this announcement. DELAY IN THE MAIL: The Department of City Civil Service cannot be responsible for failure of the applicant to receive an admission slip to an examination or for failure of the Department to receive material mailed by the applicant. Applicants should notify the Department of City Civil Service in writing of any address changes The minimum age limit is 18 years for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which are prohibited or limited by the Louisiana State Child Labor Law. WORKING TEST PERIOD: Effective August 1, 2023, the working test (probationary) period for all positions in the classified service is one year. SUBSTANCE ABUSE TESTING:The City of New Orleans has a comprehensive program of substance abuse testing. Candidates for employment for certain positions where the health, welfare and/or safety of the public, co-workers and the individual employee is at risk will have to undergo pre-employment substance abuse screening. Candidates for all other original entrance positions will have to undergo an unannounced substance abuse screening during their working test period. For further information, see Civil Service Rule V, Section 9. A MEDICAL EXAMINATIONis required for all original entrance probationary appointments to ACTIVE classifications, and may be required for re-employment, promotions and/or transfers. A MEDICAL SCREENING, which may result in a medical examination, is required for all original entrance probationary appointments to non-active classifications. GOOD MORAL CHARACTERis required of all applicants. Any applicant may be disqualified if his/her character or past employment record is found to be unsatisfactory as determined by the Department of City Civil Service. Forgery, misrepresentation of facts, or cheating on examinations is punishable by disqualification, fine and other penalties. IMPORTANT: Applicants who are licensed to drive should have a current license on their person for purposes of identification during all phases of an examination. In lieu of such license, the Department of City Civil Service may require that applicants have some form of picture identification. VETERANS PREFERENCE: On original entrance examinations, veterans (as defined in Article X, Section 10(2) of the Constitution of the State of Louisiana), disabled veterans, certain spouses and parents of veterans shall receive additional credit if claimed as provided on the Veterans Preference claim form which can be obtained in this office. To obtain credit, this form must be submitted with the required proof (at the minimum, a DD214) before the final filing date. HIGH SCHOOL DIPLOMA AND GENERAL EQUIVALENCY DIPLOMA (GED)must be issued by a state Department of Education or an institution recognized by a state Department of Education. Certificates of completion, high school diplomas and GED from institutions not recognized by a state Department of Education are not acceptable. High School diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (*************** ACCREDITED COLLEGES AND UNIVERSITIES: An accredited college or university is an institution that is accredited as a college or university by an organization that is recognized by the USDE (United States Department of Education). College diplomas from foreign countries will be accepted if the applicant submits a statement of educational equivalency from one of the evaluation services accepted by the Department of Civil Service. A list of the accepted evaluation services can be found on the National Association of Credential Evacuation Services (NACES) website (*************** EXPERIENCE: Applicants will not receive credit for unpaid work unless specified on the job announcement. Partial credit only will be given for related part time employment. Civil Service reserves the right to determine which degrees, education, or other credentials are related or closely related. Experience credit will be granted for related provisional appointments (internal applicants). PROFESSIONAL ADMINISTRATIVE EXPERIENCE: The Civil Service Department defines this experience as experience gained in a position that required a Bachelor's Degree upon entrance. OFFERS OF EMPLOYMENT OR PROMOTION:Prior to appointment, the hiring agency is required to verify education, driver's license, and/or professional licenses/certifications claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification. Offers of employment or promotion are required to be withdrawn for applicants who are found to have misrepresented their credentials during the application process. Revised 1/91, 4/03, 7/05, 2/07, 8/10, 2/12, 8/15, 6/16, 1/17, 1/19, 2/23, 8/23, 3/24, 6/24, 2/25. Sewerage and Water Board utilizes E-Verify to confirm the employment eligibility of all newly hired employees. E-Verify is an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirmed employment eligibility. By applying to this position, you consent to this verification process in the event you receive an offer of employment. The Sewerage and Water Board of New Orleans offers a wide variety of competitive benefits. Information on these benefits can be found ?here.???

Job DescriptionSalary: Bellwether is an established IT managed service provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years.We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has led to Bellwether being consistently named a Top Workplace" by The Times-Picayune for seven years straight. We are especially proud of this recognition as its based on feedback from our own team. We are seeking a proactive and customer-focused Technical Support agent to join our team. This role involves a mix of onsite client support and field deployments. The ideal candidate is a skilled troubleshooter with strong interpersonal skills who enjoys solving problems and working collaboratively in a fast-paced environment. Essential Duties and Responsibilities: Provide technical support and assistance for incoming incidents and requests related to computer hardware and applications. Solve issues such as desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, general printer repairs, and more. Manage deployment for enterprise-level workstations and tablets. Create and monitor progress for each service ticket and escalate as necessary to team members, vendors and/or 3rd party technical support providers. Work with users to clarify information and set proper expectations. Report client or quality concerns to management. Active Directory user management. Collaborate with team members to support client needs and service delivery goals. Other responsibilities as assigned. Requirements: Minimum 1 year of experience in a technical support or IT help desk role (internship or volunteer experience accepted). Working knowledge of Microsoft Windows desktop operating systems and Microsoft Office suite. At least one active certification is preferred (e.g., CompTIA A+, Network+, Security+) Strong written and verbal communication skills, including the ability to explain technical concepts clearly to non-technical users over the phone and in writing. Ability to lift and transport computers and IT equipment as needed Valid drivers license, reliable transportation, and willingness to travel to client sites within the region. Ability to prioritize tasks and manage time effectively. Team-oriented mindset and customer-first attitude. Completion of some college coursework in IT, computer science, or a related field (degree preferred). Beneficial Knowledge: Experience with current versions of Windows Server. Knowledge of networking technologies, such as routers and switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols, is a plus. Compensation & Benefits: Competitive salary and performance-based bonuses Medical, dental, and vision insurance 401(k) plan with company match Paid vacation, sick leave, and holidays Certification and mileage reimbursement Professional development opportunities and company-sponsored events Friendly, business-casual work environment Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position. Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Technical Support Specialist (Mechanical) Apply now (************* laitram. com/en\_US/JobsLaitram/ApplicationMethods?job Id=7677) Location New Orleans, LA, Hammond, LA, Baltimore/Washington D. C. Job Category Customer Service & Technical Support, Engineering Division Intralox Job Description (General Summary) Intralox L. L. C. , the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Technical Support Specialist for our Hanover, MD or New Orleans, LA location. Intralox is a division of Laitram, L. L. C. , with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide. Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 50 years. Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset. We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page. (************ intralox. com/careers) Job Responsibilities and Requirements Responsibilities: + The position is responsible for ensuring that our customers can reach a qualified resource to answer questions and help solve problems whenever needed. Responsibilities will also include making recommendations to customers to resolve issues and to manage the resolution of any issues that require input from additional team members or determine if they require a longer-term path to resolution. + Provide technical assistance to Customer Service, Account Managers and Customers remotely by phone, written correspondence and/or via web-conferencing. + Problem/ complaint resolution: handle customer problems by finding causes and recommending solutions on specific applications or equipment. + Demonstrate ownership of after-sales issues, ensuring resolution for customers. This may involve successfully managing the internal workload to ensure proper completion while keeping the customer informed of progress/status. + Identifying any recurring issues, communicating these to the relevant product/design and project management groups. + Team player, well integrated with customer service, account managers, field service technicians, project managers, and other Intralox design and testing teams. Position Requirements: + A high school diploma or GED equivalent. + At least two (2) years industry experience. + Able to analyze and solve technical problems over the phone + Service minded; self-managed mentality with a sense of ownership and commitment to a high-quality customer experience + Good questioning skills to understand customer needs and requirements and then to communicate to other team members when required + Ability to understand and manage customer expectations while maintaining a service oriented mindset + Commercial affinity - ability and experience to communicate effectively and directly with customers + Experience in mechanical drawing/ design work, AutoCAD (2D and 3D) design software skills + Computer systems knowledge/ skills (e. g. order entry, data bases, excel, etc. ). + Willingness to travel; < 25% for continuous improvement after onboarding, possibly more during initial training period + Fluent in English (written and verbal). Spanish speaking is desired. Preferred Requirements: + Experience with problem/complaint resolution: handling customer problems by finding causes and recommending solutions. + An associates degree in engineering or related discipline. + Experience in relevant customer-facing roles is a plus + Packaging equipment and/or Material Handling equipment and systems experience a plus. + Project Management experience a plus. + Prior PLC/controls experience a plus. Intralox's benefit program is a major part of an employee's total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits. The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations. The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans. Salary Range: $40,600 to $88,820 EEO/Vet/Disability Notice EOE/M/F/Vet/Disabled LinkedIn Recruiter #LI-RB1

Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and Responsibilities * Load various software updates * Provide maintenance on various computer hardware * Maintain organization and cleanliness in the operations room * Track inventory of computer-related supplies * Answer Help Desk Calls professionally and courtesily * All other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must successfully pass a criminal background check * Must be at least 18 years of age * Detailed knowledge of Microsoft workstation operation systems * Excellent problem-solving skills, including the use of remote management systems * Able to work days, nights, weekends, and holidays as needed Education and/or Experience * High School Diploma or equivalent, college preferred * 1-3 years of working experience within PC support * Extensive experience installing, maintaining, and upgrading Microsoft applications Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Full-time Description M.S. Rau is seeking a dedicated IT Support Specialist to join our dynamic team, ensuring robust technical support, system maintenance, and optimization to power our expanding infrastructure in a luxury retail environment. This full-time role offers the chance to make a meaningful impact by resolving technical challenges, enhancing user experiences, and driving operational excellence. Collaborate with seasoned IT professionals, lead innovative projects, and maintain a secure, efficient technology ecosystem while fostering a proactive, service-oriented culture that supports our prestigious brand's commitment to excellence. Who We Are: Located in the French Quarter for more than a century, M.S. Rau is an internationally recognized leader in rare and important antiques, fine art and jewelry. Our philosophy of ultimate client satisfaction has guided us for over a century, solidifying our commitment to building life-long relationships of trust with each client. Working here means you work for the best of the best while surrounded by some of the world's most fascinating and beautiful treasures. Who You Are: You have a strong work ethic, a desire to learn and a positive attitude. The expertise you will bring include: Set up and install new hardware and software systems. Diagnose and troubleshoot hardware and software issues. Maintain hardware and software by conducting regular maintenance and updates. Upgrade firmware, software, and outdated hardware systems. Monitor and maintain security systems and install updates. Provide technical support to users and resolve technical errors. Prepare technical documents, such as error and maintenance reports. Create user documents and provide training on new computer systems. Manage and maintain the company's cellular plan. Research technical solutions; implement solutions and provide documentation and training. Manage and maintain access control systems. Process new and exiting employees. Requirements Other skills you will bring to M.S. Rau: Bachelor's degree in computer science, information technology, or related field OR 1+ years of experience as a computer technician or in a similar role. Certified as a Microsoft Certified Professional. Proficiency in computer operating systems, such as MS Windows and MAC OS. Expert knowledge of computer systems, including desktops, cloud-based systems, networks, servers, and system maintenance. Strong in performance tuning, debugging, and testing. Excellent problem-solving and critical thinking skills. Good written and verbal communication skills. The ability to stay up to date with the latest advancements in hardware and software. Must be organized, detailed oriented, thorough, self-motivated, disciplined, flexible, patient and possess spontaneous decision capabilities. What We Offer: Compensation and Hours This is a full-time hourly position with a pay range of $28 to $32 per hour plus the potential to earn quarterly and annual bonuses. The position works Monday through Saturday, 8:30a.m. to 5:30p.m. Work will be performed on Saturdays and an off day may be taken between Monday and Friday at the employee's choosing. The intent is for the employee to provide Saturday help-desk coverage in the Gallery while maintaining a 40-hour work week. Overtime may be required depending on business needs. Benefits M.S. Rau offers a comprehensive and flexible benefits package that fits you and your family's needs. Benefits are focused on the health and wellness, financial well-being, and work-life balance of our employees. We offer: Paid Time Off and Holidays Medical, Dental and Vision Life Insurance Short- and Long-Term Disability Critical Illness, Cancer, Accident and Hospital Indemnity Insurance Flexible and Commuter Spending Accounts Lifestyle Spending Account Employee Assistance Program Wellness Program 401k with match On-site gym Work Environment This is primarily a sedentary office position with employees working in a controlled office environment. The employee regularly bends, reaches, pushes, and pulls when setting up computer stations. Moves within the building to install computer stations. The position uses a computer terminal to access, input and retrieve data. Finger dexterity is required to operate computer keyboard and calculator. Other Duties The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. The omission of specific statements or duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. EEO Statement M S Rau provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, age (40 or older), national origin, marital status, handicap or disability (including pregnancy), perception of history of handicap or disability, ancestry, protected veteran status, sexual orientation, gender identity or expression, genetics, or any other characteristic protected by federal, state or local laws. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. EEO is the Law links in English and Spanish .

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance IT Project Management Advisor **PRIMARY PURPOSE OF THE ROLE** : Manages software development projects associated with Sedgwick's Client Facing Applications (via One, my Sedgwick and Smart.ly). The project manager is responsible for organizing, defining, and overseeing all facets of the project ensuring timely completion of defined scope meeting project stakeholder expectations. **ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic. **ESSENTIAL RESPONSIBLITIES MAY INCLUDE** + Works closely with project stakeholders (clients, business, and IT representatives) to define and document project scope and objectives + Prepares detailed project plans/schedules to monitor and track progress through completion. + Manages changes to project scope using appropriate verification/approval techniques + Performs issue and risk management and escalates to management as needed + Ensures all assigned projects are delivered with agreed scope and objectives, on time and within the budgeted level of effort allocated for the assigned project. + Creates and maintains comprehensive project documentation as required by established standards set by the IT governance office. + Performs other duties as assigned. + Supports the organization's quality program(s). **QUALIFICATIONS** Bachelor's degree requested, major in computer science field preferred. Project Management Professional (PMP) certification is a plus. Seven (7) years of related experience or equivalent combination of education and experience required. Experience managing application development projects preferred. Skills & Knowledge + Knowledge of claims management business and technology + Excellent oral and written communication + Strong knowledge of project management + Experience with Software Development Life Cycle (SDLC) methodologies (Agile/Waterfall) + Experience managing cross functional team projects + Ability to manage multiple projects at different stages in the SDLC + Strong familiarity with project scheduling tools and methods + PC literate, including Microsoft Office products (specifically Excel) + Strong organizational skills + Ability to define, manage to and meet timelines + Ability to manage several competing priorities simultaneously + Ability to work in a fast-paced environment + Flexible, able to quickly adjust to changes in priorities + Highly versatile, quickly master new roles, responsibilities, technologies, and environments + Analytical and interpretive skills + Problem solving and troubleshooting skills + Ability and willingness to take initiative + Ability to work in a team environment + Positive attitude (patience) and interpersonal skills + Solid negotiation skills + Expertise in development and executing best practices (policies, procedures, processes, and methodologies) to optimize performance + Ability to meet or exceed Performance Competencies CFA Project Manager Summary Overview/Expectations The Client Facing Applications (CFA) project manager serves as the primary liaison between project stakeholders (our business partners) and technical teams responsible for bringing projects from concept to implementation. As such, the project manager will work closely with stakeholders to understand business problems, collaborate with IT leadership, product and development teams on solutions and design, and build consensus between all parties regarding project deliverables, expected outcomes, and timelines. CFA has a well-documented project management process set utilized by all CFA project managers to ensure a consistent project delivery experience for our business partners and technical teams across all projects. **Key expectations include:** + Quickly learn, adopt and execute all projects using CFA's Project Management process set. + Manage multiple projects, across all CFA products (my Sedgwick, via One, Smart.ly, Sidekick, etc.) at different stages in the Software Development Life Cycle (SDLC). + Manage high-visibility projects with accountability, transparency, and professionalism, and promptly address all issues with the highest sense of urgency. + Lead cross functional IT team projects. + Draft clear and concise scope documentation that outlines project expectations and success criteria. + Manage all projects to approved scope, and properly escalate all out-of-scope requests to CFA leadership. + Establish, manage to and meet project timeline commitments. + Manage project resources and removing roadblocks to ensure project milestones are met to deliver projects on-time (within 14 days of Change Point committed release date) and within budget. + Manage project estimates to within 25% +/- of the estimated effort (LOE) and properly escalate any change in project estimates to CFA leadership and project stakeholders. + Create risk management plan and strategies to enhance, avoid, transfer, or mitigate the risk. + Utilize Red/Yellow/Green health stop lights when projects are at risk of missing. + Provide regular project status updates to stakeholders and ensure that all project plans and documentation are current in Change Point and in CFA Project Portfolio SharePoint site. + Ensure all projects are properly documented with signoffs and necessary collateral to comply with IT Systems Development Lifecycle Standards, as defined by the Sedgwick IT Governance office. **TAKING CARE OF YOU** + Career development and promotional growth opportunities. + A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more. \#IT \#informationtechnology Work environment requirements for entry-level opportunities include - Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the** **right candidate for this or other roles.** Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

Support Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member) Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Technician. Join us on an exciting mission, where you can be a Jedi, Clone, Alliance member, or even a Rebel. Use your technical prowess to provide Tier I support to our esteemed clients and protect their networks from the dark side. Responsibilities: Answer incoming customer support calls and follow them to completion like a Jedi mastering their lightsaber techniques. Harness your technical skills to provide Tier I support, delivering solutions faster than the Millennium Falcon makes the Kessel Run. Create valuable documentation and support materials, just like the Jedi archives or Starfleet's database. Proactively manage issues and problems, anticipating them like a Vulcan mind meld. Communicate fluently in both R2D2 (engineer) and C3PO (mostly human) languages, ensuring effective troubleshooting conversations across the galaxy. Master the art of juggling various issues simultaneously. One moment you're resolving an Outlook problem, and the next, you're saving a failed server, all while relishing the diversity of your work. Embrace a security-minded mindset in every aspect of your job, guarding our clients' systems as diligently as the Rebel Alliance protects their secret base. Prepare to embark on after-hours on-call support missions, ready to travel to client sites like the USS Enterprise exploring uncharted territories. Hard Skills: Provide expert Tier I desktop and application support in both on-prem and hosted environments, like a starship engineer maintaining the ship's vital systems. Master the installation, operation, maintenance, and repair of operating systems, networks, and programs across computers, tablets, cell phones, and servers, as if you were Geordi La Forge troubleshooting the Enterprise's systems. Possess familiarity with Windows Desktop and Mac operating systems, embracing the diversity of technology like the United Federation of Planets. Command knowledge of Office 365 and Gsuite, ensuring smooth productivity across the stars. Implement multi-factor authentication and serve as the first line of defense in securing our clients' systems, like a Mandalorian protecting valuable assets. Technicians must display the following: Unleash your high energy and be a stellar team player, like Han Solo and Chewbacca piloting the Millennium Falcon. Exude confidence both over the phone and in-person, just like Captain Kirk commands the bridge of the Enterprise. Follow directions diligently while also having the ability to lead when necessary, embodying the wisdom of Yoda and the courage of Captain Picard. Possess a keen eye for detail, a sense of urgency, and a commitment to delivering results faster than a warp-speed journey. Thrive in an independent work environment, handling multiple tasks, prioritizing effectively, and meeting deadlines like a captain managing their crew. Excel in communication, both verbal and written, and possess exceptional problem-solving skills that rival Spock's logical mind. Provide outstanding customer service to our clients, making them feel as cherished as the Force itself. Display a willingness to learn and adapt to new technologies, embracing the ever-evolving world of IT. Must have: 1-3 years of experience in a help desk environment, because even Jedi Masters once started as Padawans. A valid driver's license with current car insurance, as you may need to travel across star systems to assist our clients. Pluses: Previous experience in an MSP (Managed Service Provider) environment, akin to serving on the USS Voyager navigating the Delta Quadrant. Familiarity with ConnectWise products, like having your very own holodeck If you have what it takes then please apply and join our team of intergalactic heroes! Requirements Basic Networking: Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Basic troubleshooting of network connectivity issues. Desktop and End-User Support: Proficiency in troubleshooting Windows and mac OS operating systems. Experience with hardware troubleshooting and repair (desktops, laptops, peripherals). Software Support: Familiarity with common software applications (Microsoft Office, web browsers, email clients). Basic troubleshooting of software issues. Account Management: Experience with user account management (password resets, account lockouts) in Active Directory or similar systems. Remote Support: Proficiency with remote support tools (e.g., TeamViewer, LogMeIn, ConnectWise Control). Ability to assist users remotely with technical issues. Basic Security Awareness: Understanding of basic cybersecurity principles. Familiarity with antivirus software and basic security practices. Printer and Peripheral Support: Experience with setting up and troubleshooting printers and other peripherals. Mobile Device Support: Basic knowledge of mobile device configuration and troubleshooting (iOS, Android). Documentation: Ability to document incidents, solutions, and procedures clearly and accurately. Customer Service: Strong communication and interpersonal skills. Ability to explain technical issues to non-technical users. Time Management: Ability to prioritize and manage multiple tasks efficiently. Willingness to Learn: Openness to continuous learning and professional development. Ability to adapt to new technologies and tools.

Our Dispatchers advise the technician scope of work, tools needed, date and time of the call, include any site-specific information / instructions as well as negotiate payment terms. They ensure technicians have all documentation needed to successfully complete the service call and contact end-users to set and confirm appointments. Qualifications To be successful in this role you will have: • Previous sales experience, collections experience or previous customer service experience. • Basic knowledge on how to operate a computer. • High energy, able to work in a fast-paced environment and possess the ability to learn quickly. • Ability to negotiate service repair opportunities and rate of compensation. • Strong phone skills. Must speak clearly; majority of time is spent talking on a telephone. • Strong written communication skills; must be able to convey information in an effective and efficient manner. • Attention to detail with serious proofreading skills. Additional Information All your information will be kept confidential according to EEO guidelines.

Answer Insurance Help Desk caller in inquiries. Execute batch data entry of multiple employee forms into the applicable client system. Record 100% of calls into the incident management system. Assist in the resolution of problems and the identification of potential issues and trends. Ensure complete client satisfaction. Requirements High School Diploma required. Operate on an eight (8) hour workday schedule (core hours, 8AM to 4PM central time) Monday through Friday excluding Federal Holidays. Multitask and effectively plan and organize work. Must have strong communication skills. Interpret and apply regulatory material; Communicate effectively, both orally and in writing. Must have keen attention to detail and effective working in a team environment. Experience in a customer-service oriented call center environment is highly desired (but not required).

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job Title: Technical Support Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Job Summary: Uses technical and analytical skills to diagnose technical problems and provide customer service by offering solutions, explanations and options that will satisfy the customer while preserving the best interests of the company. Communication with customers is done via phone and/or written correspondence. Essential Duties & Responsibilities: Provides fast and efficient technical support to customers experiencing technical problems with their service. Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes, and providing accurate time estimates for next steps. Ensures customer satisfaction and maintains a friendly, helpful, and empathetic demeanor in all interactions. Maintains close contact with customers to give updates on progress toward resolution of issue or service request. Ensures that appropriate changes were made to resolve customers' problems. Refers unresolved customer issues to designated departments for further investigation. Uses business software to document analysis of technical issues, keep records of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken to problem resolution. Job Qualifications: High School Diploma or equivalent required. 2+ years of related experience which includes diagnosing, troubleshooting, or repairing technology products preferred. Knowledge of broadband technology preferred. Skills: Excellent verbal and written communication. Excellent knowledge retention and recall. Strong problem-solving skills. Service orientation. Critical thinking. Active listening. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled

2026 Textron Leadership Development Internship Program - Information Technology(Job Number: 333861) Description 2026 Textron Leadership Development Internship Program - Information Technology Why Choose an LDP Internship? Are you ready to embark on an unforgettable summer adventure that will propel your career in Information Technology to new heights? Look no further than the Textron Leadership Development Internship Program! This isn't just any internship-it's a gateway to hands-on training, exposure to cutting-edge technologies, and real-world challenges that will shape your professional journey. Dive into an experience that promises growth, excitement, and the potential for a full-time opportunity upon graduation. We offer competitive intern compensation, including a housing stipend for eligible candidates. If you're eager to be challenged and make lasting memories, Textron is the place for you! Essential Responsibilities: Participate and drive business outcomes in a 10-week internship, with assignments in areas including but not limited to: Cyber Security, Product Lifecycle Management, Data Analytics, and Technology Manufacturing Contribute to a wide variety of projects and assignments to grow leadership skills, business acumen, and technical skills Work within a team setting under guidance from your assigned manager Program Benefits Include: Visibility to high-level enterprise Information Technology leaders, positioning you to experience unique learning opportunities and career growth On-the-job training, providing you with technical insights and growth in your professional capabilities Participation in our Information Technology Intern Conference Qualifications Qualifications: Pursuing a Bachelor's Degree in Computer Science, Information Technology, or related field Minimum 3.0 GPA preferred Proactive and results-driven individual Strong verbal and written communication skills Resourceful/problem solver Able to quickly adapt to change Mobility: Internships are available within our seven business units: Bell, Textron Aviation, Textron Systems, Textron Specialized Vehicles, Kautex, Textron eAviation, and Textron Inc. Must be geographically mobile as assignments vary based on business needs Potential internship locations include: Fort Worth, TX Wichita, KS Troy, MI Hunt Valley, MD New Orleans, LA Augusta, GA Providence, RI * This is not a comprehensive list of all locations Why Textron? Textron puts a high value on work-life balance. We offer a generous time off package as well as a culture that encourages engagement. Getting involved in Employee Resource Groups and fun workplace activities makes the work more meaningful and fun. Our team is dedicated to supporting new members and we have a broad mix of levels and tenures that celebrate knowledge sharing and mentorship. We offer a competitive total rewards package including a generous 401K match, health, dental, and pet insurance, tuition reimbursement and more. Join Textron today and be part of a dynamic team driving innovation, creativity, and collaboration! Textron's compensation package includes competitive base pay and provides eligible employees with benefit programs. Benefits may include health insurance and prescription plan coverage, dental insurance, family building benefits, vision insurance, mental health resources, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs that provide employees time away from work. The pay range should be used as a general guide only. Compensation is based upon candidate experience and qualifications, as well as market and business considerations. In compliance with the local pay transparency law, the pay range for this position is 24.00 - 28.00 per hour. EEO StatementTextron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law. Recruiting Company: Textron Inc.Primary Location: US-Rhode Island-ProvidenceOther Locations: US-Georgia-Augusta, US-Texas-Fort Worth, US-Kansas-Wichita, US-Michigan-Troy, US-Maryland-Hunt Valley, US-Louisiana-New OrleansJob Field: Information TechnologySchedule: Full-time Job Level: Individual ContributorJob Type: Internship / Co-OpShift: First ShiftRelocation: AvailableWorksite: OnsiteJob Posting: 01/16/2026, 8:12:24 PM

About Marquette IT: Marquette has implemented a hybrid internal and outsourced IT solution that leverages the best of a small personal, internal IT team with the flexibility, resources, and wider breadth of skillsets provided by IT specialty vendors. We currently support multiple networks, over 1,000 IT CIs/devices, 250 direct users, and 1,200 indirect users. We directly work with over 85 software/IT service products and vendors. Being part of the Marquette IT team involves blending traditional IT problem-solving with unique fieldwork, requiring adaptability and comfort with hands-on environments. Principal Responsibilities: This IT internship is a hands-on opportunity to gain insight and experience in every level of support, implementation, and service delivery provided by the IT department, mostly out in the field on-board working towboats: Assist with hardware installation and repair (networking equipment, cabling, communications systems, and onboard devices). Configure and support next-generation networking and communications devices onboard vessels. Research, troubleshoot, and resolve technical issues for our employees using a ticketing system and RMM software. Learn about current security trends and implement best practices for keeping company employees and data secure in an enterprise environment. Contribute to the behind-the-scenes work that makes us successful, such as maintaining accurate inventory and performing preventative maintenance on IT equipment. Other duties as assigned. Qualifications: Experience with electrical systems and general physical/technical labor is a plus. Approximately 90% travel; primarily local and within the Greater Houston area, with some overnight stays required. Able to work 8:00 am - 5:00 pm, Monday through Friday. Interest in field IT work and ability to adapt to non-traditional work settings such as towboats and dockside facilities. A positive, customer-focused mindset and a passion for hands-on learning. Must have a valid Driver's license and excellent driving record. Strong communication skills (written and verbal) and ability to collaborate in a team environment. Competency with computers, operating systems, and common software. Why Join Us? Become part of a cornerstone industry in our region and learn about what makes the maritime industry unique. Work with and learn from a team of knowledgeable IT professionals. Get one-of-a-kind exposure to field IT work in the inland marine industry. Inclusive and diverse culture. This is a paid summer internship opportunity located onsite at the Gulf-Inland Division office in St. Rose, LA.

Job Description Technology Support Specialist Holy Cross School is seeking a full-time Technology Support Specialist to support our user base of 1000+. Holy Cross operates a 1:1 laptop program for students and offers the latest technology to faculty and staff. The Technology Support Specialist must possess solid experience with desktops, laptops, & peripherals including diagnosing, repairing, and upgrading these devices which are primarily running Windows 11. The selected candidate will be exposed to and have an opportunity to learn the latest technologies. Ideal candidate should be a self-starter with the ability to work effectively as part of a team or individually and be able to positively interact with students, parents, faculty, and staff to keep single-user technology functioning well and user satisfaction high. This is a full-time, non-exempt position. Normal working hours are 7:00am to 3:30pm and the candidate must be able to work flexible hours including after-hours and on-call weekends when needed. This is a twelve-month position with the summer months being extremely busy. The Technology Support Specialist reports to the Director of Information Technology. Qualifications • Bachelor's degree or associate degree preferred, equivalent professional experience in lieu of degree. •Hold or commitment to obtain Comptia A+ Certification within 60 days of employment. Network and/or server certifications are a plus. •At least one (1) year verifiable experience as a support technician •Experience with enterprise help desk software & Windows Active Directory •Familiarity with network connectivity and basic understanding of IT infrastructure components •Advanced understanding and use of Microsoft 365. •Hands-on experience with Windows 11, MacOS a plus. •Experience troubleshooting, diagnosing, and resolving problems with computers/peripherals. Required Skills and Abilities •Excellent interpersonal skills with ability to interact positively with students, parents, staff, and faculty. •Ability to be a self-starter; energetic, proactive, and work under tight deadlines. •Ability to work as part of a team and individually. •Commitment to excellence •Excellent Written and Communication Skills Primary Duties & Responsibilities •Diagnose, repair, and dispatch laptop support •Respond to, maintain, and close work tickets •Provide training to users, perform problem resolution, and build electronic-based documentation •Assist in the education of staff regarding technology devices and software applications •Responsible for managing all technology assets •Assists with Active Directory administration of user and computer objects •Function as a technical lead and provides guidance to summer student workers •Reviews, evaluates, and implements requests from user departments •Collaborate with Director to ensure efficient operation of the computing environment of all employees •Perform other duties as required Compensation Salary commensurate with qualifications and experience and includes a comprehensive benefits package. To Apply Interested and qualified candidates should submit the following materials to *************: •A cover letter including salary requirements •Current resume •An annotated list of professional references with contact information. References will be contacted only with prior candidate approval. About Holy Cross School For more than 170 years, the Congregation of Holy Cross has served the New Orleans community as the premier college preparatory school for young men. Serving boys in pre-kindergarten through twelfth grade, we have seen generations of students grow from "Boys to Men." Our development of boys to men centers on our overall educational philosophy in building the whole man: Mind and Heart, Body and Soul. Holy Cross is fully approved by the Louisiana State Department of Education and accredited by the Cognia organization.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Are you tech-savvy and passionate about building community resilience? Footprint Project is seeking a Technical Associate to join our small, growing team! This position will support our technology department in assembling, managing and maintaining our fleet of mobile solar and battery microgrid infrastructure. If you're passionate about renewable energy, sustainable emergency response, and have relevant experience or transferrable skills, wed love to meet you! ABOUT US Footprint Project is a 501(c)(3) nonprofit disaster service organization headquartered in New Orleans, Louisiana. We develop and deploy sustainable response technologies to community resilience centers after climate disasters in the U.S. Footprint Project works across the disaster management cycle to expand frontline access to mobile microgrids and reduce fossil fuel use. Visit ************************ to learn more. JOB DETAILS Location: On-site at our warehouse in Metairie, LA. Workplace Policy: This position is 100% in-person at our office-warehouse in Metairie, LA. Job Type: Full-time exempt. Schedule: Monday-Friday within the hours of 8am to 6pm local time for a total of approximately 40 hours/week. During the Atlantic hurricane season (6/1-11/30), employees may be asked to work outside of their normal hours. Time can be flexed after responding to disasters. Compensation: Starting at $45,000 / year depending on experience. Benefits: Eligible employees receive the following: Monthly stipends for healthcare, mental healthcare, and technology 31 days for vacations and holidays for the calendar year through the following Q1 Paid Sick Leave Generous paid Bereavement Leave Generous paid Parental Leave Unpaid Family and Medical Leave Professional development financial assistance RESPONSIBILITIES Assemble, maintain, troubleshoot, mobilize and demobilize mobile solar generators with disaster response partners, volunteers, and community resilience organizations. Support day-to-day technical operations and field service requests. Provide technical support to a range of org-wide programs and projects focused on long term recovery/resilience. Compile, manage, and maintain equipment documentation (manuals, guides, spec sheets) and end-user agreement and waivers. Coordinate with outside donors, vendors, suppliers, clients, and implementing partners. Generate and implement technical focused ideas for systems, programs, and operational improvement. Uphold standards of personal and organizational safety, and maintain a neat workspace. Build Power. Hack together mobile solar generators with integrated appliances, using a diverse range of microgrid system components and hardware. Fill gaps: support team members on administrative and organizational tasks. REQUIRED QUALIFICATIONS College Degree (Associates or Bachelors), and relevant work experience. Experience in electrical, construction, metalwork, HVAC, STEM, plumbing, warehouse management and/or related climate survival skills. Sufficient computer skills - ability to use common communication and reporting software and platforms. Familiarity with Google Suite (Drive, Docs, Sheets, Slides). This is a physically demanding position that requires you to be able to lift over 50 lbs. PREFERRED QUALIFICATIONS Technical experience in solar and battery storage system design, installation, operation, maintenance and training. Experience operating heavy equipment and towing trailers. Experience with CAD and computer modeling. ATTRIBUTES Excited to join a small, nimble, and innovative organization. You dont just want to work here; you want to build something cool together. Adaptable. You can pivot and problem-solve under pressure. Strong interpersonal communication skills. Youre patient and respectful while interacting with people of all skill levels and comfortable working with diverse groups of people. Ask questions to clarify tasks and priorities. You can readily say I dont know or What the heck are you talking about? or I need help with this. Self-starter. You are able to work independently and remotely without needing consistent oversight. Proactive. You dont need to be nudged to do your work, and you take the initiative. On board with decolonizing disaster relief, decarbonizing our planet, and working towards a just, equitable energy transition. You share our values. No one candidate will fit all the requirements, so everyone who fits at least some of the skills and has a will ingness to learn is encouraged to apply. Footprint Project is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Footprint Project makes hiring decisions based solely on qualifications, merit, and business needs at the time. We expect all Footprint Project employees uphold and demonstrate these same values, wherever we go and with whomever we work.

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned