The IT Help Desk Technician I serves as the first point of contact for technical support across the organization. This role is responsible for resolving Tier I technical issues, providing excellent customer service, and supporting daily IT operations that enable staff to work efficiently and securely.
Requirements
Serve as the first point of contact for IT support requests via ticketing system, email, phone, chat, or in person.
Troubleshoot and resolve Tier 1 issues including password resets, basic hardware support, software issues, and connectivity problems.
Document all incidents, requests, and resolutions accurately in the IT service management system (e.g., FreshService).
Assist with user onboarding and offboarding, including account provisioning and equipment setup.
Support desktop and laptop computers, mobile devices, printers, and standard peripherals.
Provide basic support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and Google Workspace.
Coach, teach and mentor.
Support LHMSH culture by promoting “Friendly, Positive, and Focused on Excellence”.
Protect the legal, financial, and moral well-being of Larry H. Miller Senior Health.
All other duties as assigned.
Job Qualifications:
High school diploma or equivalent required; Associate degree in Information Technology or related field preferred.
CompTIA A+ certification preferred or ability to obtain within 6-12 months. • 0-2 years of experience in an IT help desk, technical support, or customer service role.
Physical Requirements:
Regularly required to walk, sit, stand, bend, reach, talk hear, kneel, crouch, stretch, twist, lift 40 pounds and move about.
Required vision includes close, vision, distance, peripheral, and the ability to adjust focus. • Prolonged periods of sitting at a desk and working on a computer.
Ability to carefully consider all information and make impacting decisions on a regular basis.
Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
Job requires accepting criticism and dealing calmly and effectively with high-stress situations. • Ability to communicate effectively, both orally and in writing.
Competencies:
Operate with Integrity
: Demand the highest ethical standards from self and others by setting an example of positive attitude and professionalism including appropriate work attire, communication with others, and treatment of staff and residents and maintaining a clean and orderly work space.
Problem Sensitivity
: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Dependability
: Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performance.
Self-Control
: Ability to maintain composure, manage emotions, control anger and avoid aggressive behavior, even in very difficult situations.
Communication
: Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and residents, being aware of others' reactions, and understanding why they react as they do.
English Language
: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Time Management
: The ability to integrate methods of time management to ensure the needs of residents are met, regular day to day tasks are completed while balancing any urgent situations that may arise.
Active Listening
: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Note: The need may arise to revise, supplement, or rescind portions of this , and Larry H. Miller Senior Health reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.
$39k-75k yearly est. 3d ago
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Technical Support Specialist
Wavetronix 3.6
Technical internship job in Springville, UT
Product Support Technician Success Profile
*This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
$39k-76k yearly est. Auto-Apply 60d+ ago
DoD SkillBridge | Equipment Technician Intern
Texas Instruments 4.6
Technical internship job in Lehi, UT
**Change the world. Love your job.** Texas Instruments is looking for highly skilled individuals transitioning from military service and eligible for the Department of Defense's SkillBridge Program to join our team as Semiconductor Equipment Technician Intern. This is a fantastic opportunity to leverage your proven technical aptitude, problem-solving abilities, and commitment to operational excellence in a cutting-edge, high-tech environment. You will be crucial in maintaining, repairing, and optimizing complex semiconductor manufacturing equipment to ensure world-class production performance.
Your experience in the military has prepared you for this role. We value your ability to execute complex tasks under pressure, adhere to strict procedures, and maintain mission readiness.
**Responsibilities include:**
+ Perform preventative maintenance, equipment repairs, equipment improvements, equipment upgrades, and equipment installation
+ Improve system performance to achieve process requirements and eliminate repetitive downs
+ Monitor and analyze all related data to improve and maintain tool performance and address all tool related issues
+ Interface and communicate with engineering and manufacturing groups across the fab to ensure all issues are solved appropriately and efficiently.
+ Coordinate supplier service and repairs where needed
+ Prepare the technical report and summary findings and recommending solutions to technical problems
**Why TI?**
+ Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
+ We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI (*************************************** UI/CandidateExperience/en/sites/CX/pages/4012)
+ Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us.
**About Texas Instruments**
Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more at TI.com .
Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.
If you are interested in this position, please apply to this requisition.
**Minimum Requirements:**
+ Current active-duty military status, eligible for the Department of Defense's SkillBridge program
+ High School diploma/GED
+ 18 years of age or older
+ Ability to work 12 hour compressed work schedule
+ Flexible to work day or night shift that will include one weekend shift and holidays
+ One of the following:
+ Technical Certificate or Associates Degree in Electrical/Electronic Technology, Mechatronics, Manufacturing Technology, Automated Manufacturing, Industrial Automation, Robotics, Industrial Systems and Controls, Electromechanical Technology, or related field
+ 3 years of hands-on technical maintenance work experience
**Preferred qualifications:**
+ Self-driven with ability to identify and resolve issues to improve equipment performance
+ Good troubleshooting skills on electrical/mechanical systems
+ Excellent organizational, teaming and troubleshooting skills
+ Strong verbal and written communication skills
+ Demonstrated strong analytical, critical thinking, and problem solving skills
+ Ability to work in teams and collaborate effectively with people in different functions
+ Ability to take the initiative and drive for results
+ Strong time management skills that enable on-time project delivery
+ Ability to work effectively in an interrupt-driven, fast-paced and rapidly changing environment
+ Demonstrated ability to build strong, influential relationship
**ECL/GTC Required:** Yes
$30k-40k yearly est. 60d+ ago
IT Help Desk
Bc Tech Pro 4.2
Technical internship job in Magna, UT
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k.
Pay starts at $20.50 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.
$20.5 hourly 1d ago
Technical Support - Business Analyst
Collabera 4.5
Technical internship job in Salt Lake City, UT
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Bilingual: Portuguese and English
Shift schedule: Tuesday-Saturday 7:00 AM to 3:30 PM
Participates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively.
UAT testing and defect management for a variety of applications and systems.
Assists in the analysis of underlying issues arising from investigations into requirements.
Project management, in depth analysis, and problem solving are daily competencies.
Required Skills:
Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications.
Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities.
Manage the end-to-end automation process of internal and external business partners globally.
Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc.
Qualifications
technical support, Portuguese fluency
Additional Information
To apply for this position or gain additional insight, please contact:
Shivani Shah
************
*****************************
$75k-102k yearly est. Easy Apply 60d+ ago
Event Tech Support Specialist
Rainfocus 4.5
Technical internship job in Orem, UT
RainFocus, one of the most innovative software companies, is in search of an exceptional Event Tech Support Specialist. About RainFocusRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the RoleAs a team member of the RainFocus client success organization, the Event Tech Support Specialist (“TS”) will learn the ins-and-outs of the event delivery process and how the technology works. This role is essential in providing the technical know-how for events around the world. This position will work an adjusted schedule of Thursday - Monday in order to support our events that generally require support over the weekend. As a member of the event delivery team, the TS will work from the RainFocus warehouse and become the knowledge expert on RainFocus onsite technology. This includes: Windows and Mac imaging, badge pinter troubleshooting and maintenance, providing QA for new feature rollouts, and most importantly, providing remote support to our teams around the world with onsite events.
The ideal candidate has a strong desire to learn about new technology and love to “tinker” with hardware. This person needs to be able to think outside of the box in order to solve complex issues. This individual needs to be able to communicate both in-person and digitally to teammates, clients, and contractors. This candidate must be a positive team player. The ideal candidate will face challenges with a desire to be the go-to person to provide a solution. Essential Responsibilities
Hardware Support
Setup, imaging, troubleshooting Windows and Mac machines
Troubleshooting badge printers
Managing MDM service for 6000 phones
Testing new hardware and resources
IT Helpdesk Support
Not a traditional IT help desk role
Weekends will be on-call support for onsite events
Supporting hardware, software, and logistical issues
Communication
Working with internal team members to prepare for and support ongoing events
Communicate with clients to describe technical details about the hardware we utilize
Gathering details to troubleshoot issues efficiently and without confusion for the staff onsite
Organization
Maintaining the RainFocus hardware by routinely doing checks and cleanings
Tracking inventory issues and documenting the processes related to fixing
Providing step-by-step instructions on how to use the RainFocus equipment
Training
Be the “face” of the training videos used to keep our onsite staff currently on how to fix common onsite issues
Train the internal teams on best practices
Required Experience/Skills
1+ years experience with IT help desk or similar
Ability to travel to events anywhere in the country or world when needed - 10-15% travel expected, valid passport required
Collaboration on creation of processes to acquire requirements for live event execution
Create and maintain training materials
Assist in training new hires and contractors
Represent product needs for the event delivery team in appropriate product development meetings
Personal Characteristics
The best candidates for this position will have a strong chemistry and culture fit within RainFocus. Applicants need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
Ability to creatively solve complex problems
Friendly and outgoing, but assertive when necessary
Willing to go the extra mile in support of reasonable client requests
Team-player with a service-oriented mindset
Self-motivated, thrives in fast-paced environments
Proactive, relentless learner
Excited by and eager to take on new challenges and opportunities
Strong communicator with ability to be self-guided
Success Measures
Fully onboarded and productive within 60 days
Client satisfaction
Provide event weekend support without escalation
Location/Travel
This position will require working full time from our warehouse in Orem, Utah. Remote work is not available.
Why work at RainFocus?At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today!
We need more talented, hard-working, fun-loving team members just like yourself!
$40k-76k yearly est. Auto-Apply 60d+ ago
IT Support Specialist - Supervisor
Collegis 3.9
Technical internship job in Draper, UT
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
The IT Support Specialist Supervisor position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partners. The ITSS Supervisor's primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. The position will ensure that the corporation's Windows/MAC environments are maintained according to industry best practices. Leadership tasks over their teammates include monitoring daily work activities, coaching, and, if needed, correction.
Primary Responsibilities, Essential Functions and Requirements:
Supervision and mentorship of employees at local and remote locations
Partner with Support Services Leadership to develop and implement strategies and training initiatives to increase Support Specialist effectiveness
Mentors employees through sharing information, skill coaching, and suggesting effective initiatives that will assist an agent in providing excellent customer service.
Provide periodic review of employees that includes coaching customer service, technical ability and additional skill building as determined during review (Additional reviews may be staged on an ad-hoc basis, but a scheduled review is required on an annual basis)
Responsible for mid and year-end performance reviews and regular reporting to Leadership as needed.
Sustain project updates and status reports to leadership on regular basis
Maintains strong understanding of partner's environments, including but not limited to software applications, learning management systems, and account creation procedures.
Drive best practices for remote desktop management, automation of imaging\updating, and proactive maintenance of supported systems.
Maintain and enforce the asset refresh program to keep technology in an up-to-date fashion.
Maintain desktop application inventory and assist with software licensing maintenance
Provide purchase approval and assist with providing financial forecasts for computer replacement and purchase
Define and maintain security procedures and policies; enforce these policies with ITSS team members
Monitoring, supporting, and troubleshooting systems issues
Adhere to and enforce the appropriate information security policies based on the sensitivity of company data and report any security related issues
Reduce risk of theft, fraud, or misuse of information assets by acting as the data steward for the application(s) you administer.
Manage and mentor student-work studies.
Continue training for ITSS team members on process and procedures.
Requirements
Relative industry certifications are considered a plus
Operations experience
Must be willing to work some weekend shifts in support of maintenance and participate in on-call rotation duties.
Minimum of 2-years management, lead experience, or highly skilled technical background.
Ability to work a flexible schedule that may include nights and weekends
Strong communication skills and proven track history of excellent customer service
General knowledge of the higher education industry preferred
Strong analytical and problem solving skills
Strong PC & MAC troubleshooting skills
Familiarity with multiple operating system platforms, specifically O365 environment and Windows
Server operating environment troubleshooting skills
Ability to convey technical topics to a wide variety of callers with varying technical skill levels.
Excellent written and verbal communication; Must be able to thoroughly document implementations, modifications and removals
Education, Certifications and Licensures:
Bachelor of Science, Computer Science, MIS degree or equivalent experience
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
Salary Description 70,000-90,000
$40k-78k yearly est. 60d+ ago
IT Support Specialist
Hirequestnw
Technical internship job in Draper, UT
IIT Support Specialist (Information and Instructional Technology Support Specialist)
Position Goal:This position provides direct tier 1 support, Instructional Technology and Informational Technology. The Instructional Technology support aspect of the position provides technical support to Faculty, Administration, and staff in the utilization of classroom technology, configuring and maintaining web-enhanced and virtual courses, provide technical assistance for the course staging process, and online testing.The Information Technology aspect of the position provides desktop support to campus leadership, local faculty, staff and students with quality customer service, support, tools, and training needed to meet their educational goals. This position will be the primary technology service provider for the campus (with escalation support from IT Services) via email, telephone, ticketing system, and remote desktop.
Position Responsibilities:
1.Provide technical assistance to end users primarily during normal business hours (some after hours and overtime work required).
2.Provide support for computerized testing and instructional classroom technology.
3.Support for applications utilized by faculty in the delivery of online, virtual, and web-enhanced courses.
4.Provide direct support to faculty for hosting web conferences.
5.Answer questions and troubleshoot computer, phone, and network problems for users in person, or via telephone or remote access, using basic trouble ticketing software.
6.Provide assistance in the use of computer hardware and software, including printing, installation, word processing, spreadsheets, email, operating systems, network and wireless connections, and provisioning mobile devices.
7.Provide support with user account management and permissions for employees and students.
8.Provide desktop application support for Windows, Microsoft Office, and various software applications.
9.Assist IT team with inventory, asset management, documentation, and utilization tracking.
10.Maintain computer, network, phones, and audio-visual technology in classrooms, labs, libraries, conference rooms, and offices.
11.Install, configure, and maintain Windows operating systems and desktop applications.
12.Direct faculty to current technical and college-wide resources (i.e., Online Library, LMS, Screencast-O-Matic, ERC, etc.).
13.Create technical support and How-To video to assist faculty and students.
PositionRequirements
Education:AssociatedegreeinInformationTechnologyorrelatedfield.Extensiveexperience and applicable IT certifications may be substituted for education on a case by case basis.
Experience:MinimumtwoyearsexperienceinITdesktopsupport,customerservice,helpdesk, and general technology support.
Skills/Special Qualifications: Customer satisfaction- and service-oriented; good interpersonal, typing,andverbal/writtencommunicationskills;goodprioritizationandmultitaskingskills;fast, solid learner and team player; professional, self-motivated, and trustworthy; good diagnostic, analytic, and troubleshooting skills; detail-oriented, reliable and dedicated.Excellent PC hardware, software, and audio-visual technology knowledge; Microsoft networking skills required including basic knowledge of Microsoft Active Directory and Outlook; A+,Network+, MCSP, and similar IT industry certifications a plus
Physical/MentalDemands&WorkEnvironment: Ability to lift, move, and carry typical IT hardware up to 30 pounds.
$43k-73k yearly est. 13d ago
Intern/Co-op - Commercial (Summer 2026)
Marathon Petroleum Corporation 4.1
Technical internship job in Salt Lake City, UT
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line.
Responsibilities:
As an MPC Commercial intern, you could be placed within one of the departments as described below. Job shadowing and volunteer opportunities are available during internships.
Some travel may be required in each of these roles.
Scheduling:
We are seeking a detail-oriented Scheduling intern to support our team in optimizing resource allocation and production schedules. The Intern will be responsible for scheduling the delivery of light products, feedstocks, and biofuels by pipeline or waterborne transportation to third party and company locations to meet customer's demand (sales forecast). The intern will coordinate pipeline, barge and/or tanker movements for appropriate timing, batch size and sequence of product shipments to optimize the supply of the available products from refineries and terminals, while also minimizing transportation costs and ensuring quality. They will monitor inventories at terminals and refineries daily and adjust shipping schedules to avoid shortages and the use of excess working capital. Additionally, they will develop improved scheduling methods to efficiently utilize company resources, optimize inventory levels, and minimize transportation costs as well as coordinate the communications between terminals, Commercial, Exchange and Product Quality regarding any inventory or operational issue.
+ Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance or other related disciplines.
Marketing:
Corporate Office-based interns will support the marketing team by analyzing market trends, consumer behavior, and competitive landscapes to identify growth opportunities. Your role will involve gathering and interpreting data, creating reports, and assisting in the development of marketing strategies and/or campaigns. This position offers hands-on experience in market research and data-driven decision-making within a dynamic Commercial environment. Interns will also be provided with the opportunity for exposure to various parts of our business such as: Product Quality, Governmental Affairs, Business Development, Terminal, Transport & Rail.
Field-based interns will spend most of their time in the field learning the job responsibilities of a Territory Manager. The intern may travel to various customer offices or dealer gasoline locations with a Territory Manager, assist in prospecting for new customers, and assume responsibility for projects/studies relating to station financials and operation. In addition, the intern will have the opportunity for exposure to different components of the Commercial organization and other corporate components such as: Product Quality, Governmental Affairs, Business Development, Terminal, Transport & Rail.
+ Desired major and or minor - Business Administration, Management, Marketing, Finance, Business Analytics or other related disciplines.
Analytics:
We are looking for a motivated Analytics Intern to support our data-driven initiatives and gain hands-on experience in the Commercial organization. The intern will assist in collecting, cleaning, and analyzing data to uncover trends and generate actionable insights. Key responsibilities include helping to create reports and dashboards, conducting preliminary data analysis, and supporting ongoing data-related projects. This role provides an excellent opportunity to learn from experienced analysts and contribute to real-world business decisions. Ideal candidates are detail-oriented, have strong analytical skills, and are eager to develop their expertise in data analysis and visualization.
Analytics interns could support one of the following groups/commodities: Data Analytics & Strategy (DAS), Prediction & Optimization, Commercial Risk, Pricing, Renewables, Liquified Petroleum Gas exports, Pet Coke/Sulfur, Natural Gas Liquids (NGL), and Petrochemicals.
+ Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics, Data Science or other related disciplines.
Coordinating:
We are seeking an organized and proactive Coordinating Intern to assist in managing and streamlining various operational and project-related tasks. The intern will support coordination efforts across departments, ensuring smooth communication and efficient execution of projects. Responsibilities include scheduling meetings, tracking project progress, preparing reports, and assisting with administrative tasks. This role offers a great opportunity to develop organizational and multitasking skills while contributing to the success of diverse projects. Ideal candidates should be detail-oriented, possess strong communication skills, and be eager to gain hands-on experience in project/program coordination.
+ Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics or other related disciplines.
Systems Support:
We are looking for a Systems Support Intern to assist in maintaining and troubleshooting our Commercial systems and applications. The intern will serve as the liaison between the Commercial organization and IT regarding application enhancements, bus/fixes, upgrade timing, life cycle management, new features, and overall usability of the system(s). This role offers valuable hands-on experience in Commercial systems support and application management while working closely with experienced professionals. The intern will leverage tools such as Tableau, Power BI, and Alteryx to provide end-users with better tools, access to data, and overall user experience. Ideal candidates should have strong problem-solving skills and a passion for customer service.
+ Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics, Data Science or other related disciplines.
Commercial Development:
In a Commercial Development internship role, you'll support efforts to identify and pursue new Commercial opportunities. Your role will involve market research, competitive analysis, and assisting with the preparation of proposals and presentations. You'll collaborate with senior team members to analyze industry trends, assess project viability, and contribute to strategic planning. Strong analytical skills and attention to detail are essential for success in this role. This internship provides valuable experience in understanding the Commercial aspects of the oil and gas sector and developing business growth strategies.
+ Desired major and or minor - Business Administration, Management, Marketing, Supply Chain, Logistics, Finance, Business Analytics or other related disciplines.
Competencies:
Candidates should exhibit the following attributes: maturity, leadership abilities, outgoing personality, inquisitive, excellent communication skills, confidence, drive, vision, and strong analytical skills. The position requires proficiency in Microsoft Excel and Microsoft Word.
Qualifications:
+ Strong academic performance
+ Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
+ Concurrent enrollment in a bachelor's degree (or higher) seeking program for the duration of the experience
+ Military experience a plus
+ Must be able to provide reliable transportation to and from place of work
+ Availability to work 40 hours per week
+ MIN - $20.19 per hour / MAX - $25.24 per hour
Learn more about Marathon Petroleum's benefits at *********************
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Findlay OH Main Bldg
Job Requisition ID:
00017985
Pay Min/Max:
$0.00 - $999.99 Hourly
Grade:
HRLY1
Location Address:
539 S Main St
Additional locations:
Duluth, Georgia, Houston, Texas, Long Beach, California, Salt Lake City, Utah, San Antonio, Texas
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
$20.2-25.2 hourly 60d+ ago
Associate Bioprocess Technician (6 Month Term Role/Thursday-Sunday Shift)
Denali Therapeutics 3.8
Technical internship job in Salt Lake City, UT
Neurodegenerative diseases are one of the largest medical challenges of our time. Denali Therapeutics is a biotechnology company dedicated to developing breakthrough therapies for neurodegenerative diseases through our deep commitment to degeneration biology and principles of translational medicine. Denali is founded on the collaboration of leading scientists, industry experts, and investors who share the vision that scientific discovery energetically applied to translational medicine is the key to delivering effective therapies to patients.
We invite you to consider an opportunity with Denali to help achieve our goal of delivering meaningful therapeutics to patients.
The Associate Bioprocess Technician's responsibilities span from Media and Buffer Preparation and introduction to Cell Culture and Purification processes.
Key Accountabilities/Core Job Responsibilities:
Responsibilities span across media and buffer preparations for production campaigns. This includes, but is not limited to, media and buffer preparation, set-up and take-down of equipment and single-use assemblies, and both testing and actual operations.
Introduction to unit operations as requested which include but not limited to cell culture and purification processes.
Document all manufacturing activities accurately and comprehensively in batch records and document all non-conformance issues
Conduct all activities in accordance with company policies & Standard Operating Procedures, global regulatory guidelines, environmental guidelines, as appropriate, etc.
Remain up to date on all assigned training and ensure completion of any training required for GMP activities prior to executing those activities
Collaborate with cross-functional teams to optimize manufacturing processes and improve efficiency
Partner with Quality and other departments to assess deviations, determine root cause and execute preventive and corrective action
Accurate and timely recording of work time by clocking in and out using designated timekeeping systems. Adherence to company timekeeping policies, including rules regarding overtime, meal breaks, and reporting procedures for any discrepancies.
Qualifications/Skills:
High school diploma or GED and 2 years of relevant industry experience. Advanced degree in relevant field of study will be considered towards relevant industry experience.
Builds trustful and effective relationships with authenticity and humility
Confidence to work in a rapidly changing environment
The ability to contribute to a team where employees have a shared purpose and vision; foster a “One Denali” environment
Strong self-awareness of the impact communication and working style has on others
Proficient verbal and written communication skills
Physical - must be able to put on specialized gowning, lift and manipulate items over 25 lbs, climb ladders, stand for multiple hours at a time
Must be able to wear personal protective equipment (e.g., safety shoes, gloves, eye covering, etc.) in a compliant manner for extended periods of time
Must be able to work Thursday through Sunday shift
Preferred Qualifications
Previous manufacturing experience in a regulated industry.
Experience in product/process support within a regulated setting
Experience with Good Documentation Practices and Good Manufacturing Practices.
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience. Denali offers a competitive total rewards package, which includes a 401k, healthcare coverage, ESPP and a broad range of other benefits. Learn more at ******************************************
This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.This compensation and benefits information is based on Denali's good faith estimate as of the date of publication and may be modified in the future.
Denali is committed to its core company value of unity by creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, basis of disability, or any other federal, state, or local protected class.
Salt Lake City Drug Testing Policy
$37k-63k yearly est. Auto-Apply 60d+ ago
2026 Intern - Software Engineer
Adobe Systems Incorporated 4.8
Technical internship job in Lehi, UT
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
Adobe is seeking talented and passionate Software Engineer interns across all organizations to help plan, design, develop, and test software systems or applications for software enhancements and new products used in local, networked, cloud-based or Internet-related computer programs and products.
Adobe software engineer interns can work directly on products for our Creative Cloud, Document Cloud, or Experience Cloud teams, or they can be immersed in the world of our cloud-based platform - diving into components of our infrastructure or solving problems with big data. We have openings for all interests - web developers, mobile developers, data engineers, frontend development, back-end development, full stack development - the opportunities are endless!
All 2026 Adobe interns will be co-located hybrid. This means that interns will work between their assigned office and home. Interns will be based in the office where their manager and/or team are located, where they will get the most support to ensure collaboration and the best employee experience. Managers and their organization will determine the frequency they need to go into the office to meet priorities.
What You'll Do
* Develop high-performance, reliable, testable and maintainable code.
* Participating in all aspects of software development activities, including design, coding, code review, testing, bug fixing, and code/API documentation.
* Collaborate with engineers and participate in daily or weekly stand ups and meetings.
* Grow with the support of your team and help others on the team grow by providing thoughtful feedback and uplifting those around you.
* Work both independently and collaboratively within a fast-paced development team, with clear, positive, and constructive communication.
* Additional responsibilities as needed based on specific role or team
What You Need to Succeed
* Currently enrolled full time and pursuing a Bachelor's or Master's in Computer Science, Computer Engineering, Electrical Engineering, or equivalent experience required with an expected graduation date of December 2026 - June 2027
* Strong technical background with analytical and problem-solving skills
* Previous related experience in software engineering (applicable coursework, projects, internships, etc.)
* Proficiency and experience with at least one or more of the following: Java, C++, JavaScript, Python
* Familiar with the software development lifecycle - designing, developing, deploying, and maintaining web and mobile apps
* Results-oriented, with ability and interest in learning new technologies and adapting quickly to new requirements and environments
* Excellent verbal and written communication skills; can effectively articulate complex ideas and influence others through well-reasoned explanations.
* Ability to participate in a full-time internship between May-September
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $38.00 -- $51.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$38-51 hourly 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical internship job in Salt Lake City, UT
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 44d ago
Technical Specialist Supervisor
Rocky Mountain ATV 3.7
Technical internship job in Payson, UT
Full-time Description
Rocky Mountain is hiring a new Team Member to join our Brands Department as a Technical Specialist Supervisor position.
For over 40 years, Rocky Mountain ATV/MC has grown to become one of the world's largest providers for power-sport enthusiasts - having the largest selection of riding gear and parts available. Rocky Mountain ATV/MC is not just a distributor, we are also gear testers, product developers, manufacturers of off-road parts/components, and one of the powersports industries leading resources for instruction and demonstration.
There has never been a better time to start your career with us! In 2021, Rocky Mountain ATV/MC became a 100% Employee-Owned Organization. Come join us as an Employee-Owner and work with the best in a fast paced, exciting industry. Do you love powersports? Do you want to work for a company with a fun and rewarding environment? Rocky Mountain ATV/MC is that company, we are comprised of powersports enthusiasts just like you. We currently have amazing opportunities for dynamic and dependable individuals who want to share their passion and experience. GET READY.
As a colleague at Rocky Mountain ATV/MC, you can enjoy benefits and perks including:
Employee Stock Ownership Program (ESOP)
Competitive compensation with regular bonuses
Excellent tuition reimbursement, graduation bonus and ZERO interest education loans for all employees
Delicious onsite cafeterias with discounted meals
Excellent Medical, Dental, Vision, and Voluntary Life insurance plans
401K with company match
PTO and holiday pay
Wellness programs and discounted local gym membership
Powersport and wellness race/participation reimbursements
Generous employee discount on thousands of products
Career advancement, professional development, and opportunities to grow
About:
The Technical Specialist Supervisor is responsible for overseeing a team of technical specialists and ensuring the effective and efficient delivery of technical support to our customers. This role combines leadership, technical expertise, and project management to ensure customers get helped quickly and correctly. The supervisor will be responsible for coaching, mentoring, and developing technical team members while ensuring that all technical responsibilities run smoothly and meet company goals.
What you will do in this role:
Supervise, coach, and mentor a team of technical specialists. Set performance goals and provide regular feedback. Conduct performance reviews and identify training needs to enhance the team's skills.
Provide expert-level technical support and guidance on complex issues. Troubleshoot, analyze, and resolve escalated technical problems and customer inquiries.
Identify and implement process improvements to increase efficiency, enhance service quality, and reduce costs. Ensure compliance with company policies, industry standards, and best practices.
Manage and allocate team resources effectively, ensuring that the team is properly staffed, scheduled, skilled, and equipped to handle workload demands.
Serve as a point of escalation for customer concerns and technical issues. Provide expert advice to customers on technical solutions and ensure high levels of satisfaction.
Help Product Managers maintain and update technical documentation, standard operating procedures (SOPs), and troubleshooting guides. Generate and present regular reports on team performance, service levels, and technical issues.
Other duties as assigned
How you will thrive in this role:
2+ years of experience in a technical support or specialist role, with at least some experience in a supervisory or leadership position.
Advanced knowledge of troubleshooting, powersport industry, and technical support.
Proven experience managing a technical team and resolving complex technical issues.
Experience in project management and leading cross-functional teams.
Proficiency with Microsoft Office an other computer programs.
Strong leadership, organizational, and time-management skills.
Excellent problem-solving abilities with a strong technical aptitude.
Strong interpersonal and communication skills to interact with both technical and non-technical teams.
Ability to manage multiple projects and priorities in a fast-paced environment.
Physical Demands:
Position performance will require the regular physical ability to walk and function in elevation changes means of self-propulsion to include steps, ladders, and varied walking and working surfaces. Ability to negotiate warehouse work areas in a safe manner and behavior. Vision abilities specific to the position will include close vision, peripheral vision, depth perception, and the ability to focus. Performing in this role will require the use of hands to use and handle tools, objects, materials, and controls. Performance requires the frequent ability to sit, talk, hear, stand, climb, balance, stoop kneel, crouch, or crawl. Employee may have to lift and/or move up to 45 pounds.
Equality:
Rocky Mountain ATV/MC is proud to be a company of inclusion, belonging, and fairness. We rely on our colleagues to collaborate, have a voice, and perspective. We embrace everyone and are proud to be an equal opportunity employer that does not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity/expression, veteran status, or genetic information or any other category protected under applicable law.
$32k-56k yearly est. 39d ago
Technical Support Specialist I - Control 4
Resideo
Technical internship job in Lehi, UT
Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role.
This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed.
**Key Responsibilities**
+ Serve as the primary technical resource for Control4 customers, delivering expert-level support for **installation** , **configuration** , **troubleshooting** , and **return processing** needs.
+ Providing basic support for 80+ third-party brands with limited or no formal training.
+ Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions.
+ Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more.
+ Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers.
+ Process product returns efficiently while ensuring adherence to technical verification protocols.
+ Participate in beta testing of new products and solutions, providing actionable feedback to product teams.
+ Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance.
**YOU MUST HAVE:**
+ 2+ years of professional experience installing and/or programming Control4 products.
+ Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions.
+ Experience troubleshooting across multiple product categories and technologies.
+ Experience with IoT, audio/video, networking, home automation, and surveillance technologies.
+ Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly.
+ Exceptional English communication skills, both verbal and written, with a customer-first mindset.
**WE VALUE:**
+ Control4 Automation Programmer certification or Control4 Certified Technician certification.
+ Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups.
+ Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others.
+ Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
+ Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
**WHAT"S IN IT FOR YOU:**
+ Competitive salary and comprehensive benefits package.
+ Opportunities for professional development and career advancement.
+ Collaborative work environment with access to cutting-edge technology.
\#LI-JS1
Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at ************************
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the ****************************************************************************************************************************************************** If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
$43k-73k yearly est. 9d ago
Technical Support Specialist
Jobnimbus
Technical internship job in Lehi, UT
Job Description
We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey-Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our “call to adventure” to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe even land a new job!
Mission:
Provide world-class technical support and training in a timely manner to our users and internal departments.
What You'll Be Doing:
Communicate in a timely and professional manner with users via email, chat, and/or phones.
Troubleshoot and test software issues and escalate findings to the technical escalation team if needed.
Proactively submit feedback recommendations on the user's behalf to improve the product.
Provide best practices and assistance to customers on how best to implement JobNimbus
Help drive process improvements by working cross functionally to enhance communications and tools designed to improve the customer experience and build customer loyalty
Assist in company events and trade shows
Be an expert in JobNimbus, so you can guide new users and other departments as well as answer their questions
What Makes You the Hero for This Job:
Preferred: 1-2 years of technical support experience
Preferred: 1+ years of customer support experience
Preferred: 1+ years of QuickBooks Experience
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls, chats, and/or emails daily
Ability to share and collaborate on work among a Technical Support team
Attentiveness and patience
Time-management skills
Ability to find the positive in any situation
Technical Knowledge and Troubleshooting Skills
Interpersonal and customer service skills
Superpowers:
Extreme Ownership. You own the outcomes, drive initiatives, and solve problems proactively. If you need direction and someone to hold your hand, this job is not for you.
Customer Obsessed. Everything we build should leave our customers saying, "Aw dip. This product is off the charts cool. Whoever wrote that code deserves a raise!"
Proactive Learning. You stay ahead of the curve, continuously learning and implementing cutting-edge technologies.
Team Commitment. You build, mentor, and lead a high-performance engineering team that delivers results together.
Self Awareness. You know your strengths, weaknesses, and how to surround yourself with the right talent to succeed.
Mentor (Hit us up to get more information)
Matt Nelson - Specialist in hiring amazing people, lover of music, Connect Four, ping pong, tennis, pickleball, photography and recruiting.
JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.
If you have any questions regarding this job post, please email ******************.
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$43k-73k yearly est. Easy Apply 6d ago
IT Helpdesk II
Autonomous Solutions
Technical internship job in Lehi, UT
Job Description
At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail and Growth guiding everything we do, we're shaping the future of automation in dynamic markets.
Headquartered in the scenic landscapes of Northern Utah, ASI boasts a 100-acre proving ground where innovation meets reality. What sets us apart is our state-of-the-art autonomous software that seamlessly interfaces with a diverse range of Original Equipment Manufacturers (OEM), distinguishing us as a trailblazer in the autonomous software landscape. Our solutions extend across nine industries, from automotive to logistics, empowering clients with remote control, teleoperation, and fully automated solutions.
ASI's influence is felt globally, with our robotic automation products integrated into the operations of renowned companies and government agencies. Our prestigious clientele includes industry giants that are household names. By joining ASI, you become an integral part of a team that is revolutionizing how the world moves, operates, and automates.
Summary
As an IT Help Desk II, you provide support to end users for computer, application, system, device, access, and hardware issues. You identify, research, and resolve technical problems with some complexity. You also respond to telephone, email, and online requests for technical support. In addition, you document, track, and monitor the problem using applicable systems and tools. You may coordinate with other teams or departments to resolve user problems.
Responsibilities
Serve as the first point of contact for employees seeking technical assistance by phone, email, or other IT helpdesk requests.
Perform remote troubleshooting through diagnostic techniques.
Researches and resolves routine technical problems.
Walk employees through the problem-solving process.
Handles moderately complex issues and problems and refers more complex issues to higher-level staff.
Follow up and update employees on the status of solutions.
Required Qualifications
Classes, Associates degree, or technical certification in IT or related field.
4-6 years of general work experience.
Good understanding of computer systems, mobile devices, and other tech products.
Solid understanding of how to research troubleshooting technical issues.
Ability to diagnose and resolve basic technical issues
Good communication skills, written and verbal.
Customer-oriented and cool-tempered
At Autonomous Solutions, Inc. (ASI), we are committed to fostering a diverse, inclusive, and equitable workplace where all employees and applicants have equal opportunities. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. ASI complies with all applicable federal, state, and local laws regarding non-discrimination in employment and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process.
Your employment with ASI will be "at-will", meaning that either you or ASI may terminate your employment at any time for any reason, with or without cause.
Job Posted by ApplicantPro
$43k-73k yearly est. 24d ago
Technical Support Specialist I - Network
Resideo Technologies, Inc.
Technical internship job in Lehi, UT
Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide installation guidance, offer troubleshooting and configuration support, and address service needs for network installations, in addition to a vast portfolio of over 100 brands and solutions, which requires a commitment and ownership level beyond that of a traditional technical support role.
This role is suited for an individual with a minimum of 2 years of professional network installation and configuration experience, or a minimum of 2 years of ADI technical support experience accompanied by required internal network training and certifications. The Network Technical Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our professional integrators with the knowledge and confidence to succeed.
JOB DUTIES:
* Provide intermediate technical support for installation, configuration, troubleshooting, and return processing, following standard procedures and under close supervision.
* Function as the first point of contact for ADI professional integrators in the Standard Network queue (Tier-1), performing intermediate, well-defined tasks with guidance.
* Accurately document customer and partner interactions, including troubleshooting steps and outcomes, using standard data entry protocols and internal systems.
* Manage and solve complex network challenges requiring intermediate skills in the following areas:
* Addressing, Routing, Switching
* Subnetting
* Multicast Networking: Design and deployment of multicast routing (PIM, IGMP)
* VLANs and inter-VLAN routing
* Proficiency with tools like ping, traceroute, and show commands.
* Understanding of Layer 2 protocols
* Understanding of Layer 3 protocols
* Ability to Identify problems in Layer 2 and Layer 3 of the OSI model.
* Firewalls
* Basic Wireless Concepts: WLAN, SSIDs, and WPA/WPA2 encryption
* WAN Technologies
* Process product returns efficiently while ensuring adherence to technical verification protocols.
YOU MUST HAVE:
* 1-2 years of professional experience installing and configuring network products such as routers, switches, and wireless access points, or relevant experience.
* Industry Certifications:
* One of the following: Network+, CCNA, CCNP
* OR
* Snap One PCNA & Control4 AP Certification / Control4 Certified Technician
* Strong aptitude for troubleshooting across multiple product categories and technologies.
* Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies.
* Exceptional critical thinking skills and ability to quickly learn and apply new technical concepts.
* Exceptional English communication skills, both verbal and written, with a customer-first mindset.
WE VALUE:
* Familiarity with ADI's proprietary exclusive-brand products and platforms: Control4, OvrC, Luma, Binary, WattBox, Clare, and others.
* Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions.
* Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions.
* Experience supporting professional integrators or in the custom electronics industry.
WHAT'S IN IT FOR YOU:
* Hybrid position - 3 days in the office and 2 days remote
* Medical, Dental, Vision, Pet Insurance and 401k participation from Day 1
* 12 paid holidays each year
* 401K plan with up to 7% company match
* Four weeks parental leave without using vacation time
* Employee discounts on company products and other retail/service providers
* Opportunity to progress within a global business
* Product and leadership mentoring to ensure you are set up for success
#LI-JS1
$43k-73k yearly est. Auto-Apply 9d ago
Help Desk Technician
Lightspeed DMS
Technical internship job in South Jordan, UT
Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.
As a Help Desk Technician, you will serve as the first point of contact for internal employees experiencing technical issues. You will provide timely and effective support for hardware, software, and account-related issues, ensuring minimal disruption to business operations. This role offers an excellent opportunity to develop your IT skills and grow your career in a supportive, technology-driven environment.
What you'll do:
End-User Support
Respond to incoming support requests via phone, email, and ticketing system.
Diagnose and resolve Tier 1 technical issues for hardware, software, and network connectivity.
Provide friendly, professional support while maintaining high customer satisfaction.
Microsoft 365 Support
Assist users with Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive.
Help users with password resets, account access issues, and basic email troubleshooting.
Support users with file sharing, collaboration tools, and basic application features.
Device & Endpoint Support
Troubleshoot Windows desktop and laptop issues including software installations and updates.
Support mobile device setup and basic troubleshooting for company-managed devices.
Assist with printer setup, connectivity issues, and basic hardware problems.
Account Management
Create and manage user accounts in Entra ID (Azure AD) following established procedures.
Process access requests and modify user permissions as directed.
Maintain accurate documentation of user account changes.
Ticket Management
Log all support requests in the ticketing system with clear, detailed notes.
Prioritize and escalate complex issues to Systems Administrators when necessary.
Follow up with users to ensure issues are fully resolved and document solutions.
Documentation & Knowledge Base
Create and update support documentation and knowledge base articles.
Document common issues and their resolutions for future reference.
Contribute to internal IT procedures and best practice guides.
Equipment Management
Assist with onboarding and offboarding of employees, including equipment setup and retrieval.
Maintain inventory of IT equipment and accessories.
Support hardware deployment and basic configuration.
Learning & Development
Stay current with company systems, tools, and technologies.
Participate in training sessions to expand technical knowledge.
Seek guidance from senior IT staff to develop troubleshooting skills.
What you should have:
Qualifications:
1-2 years of experience in help desk, technical support, or IT support role (or equivalent education/training).
Basic understanding of Windows operating systems and common business applications.
Familiarity with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
Strong customer service skills with a patient and professional demeanor.
Excellent communication skills, both written and verbal.
Ability to explain technical concepts to non-technical users.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Preferred Qualifications:
CompTIA A+ certification
Microsoft 365 Certified: Fundamentals (MS-900)
Experience with ticketing systems (ServiceNow, Jira Service Desk, Zendesk, etc.)
Basic knowledge of Active Directory or Entra ID (Azure AD)
Familiarity with remote support tools
Associate's degree in Information Technology or related field
Inclusion and Diversity at Lightspeed:
At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.
Equal Employment Opportunity Statement:
Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.
Important Note:
Applicants must be authorized to work in the U.S.
Ready to apply?
Take the next step in your career-apply today and join a team where your skills will make an impact!
$43k-73k yearly est. Auto-Apply 27d ago
Junior AI Specialist
Bateman Collective
Technical internship job in Lehi, UT
Bateman Collective is a fast-growing digital marketing agency specializing in direct-to-seller marketing for Real Estate Investors. We focus on connecting distressed homeowners, who may face challenges like foreclosure, inherited property, or relocation, with investors who can offer solutions. Our work provides homeowners a path to financial relief while generating business for our clients.
What This Job Looks Like
As a Junior AI Specialist, you'll build and maintain the automation systems that power our operations. You'll work with workflow automation platforms, AI tools, and marketing systems to create processes that make our team more efficient. This is a hands-on technical role for someone with some experience who wants to grow fast in the automation and AI space.
Your Day-to-Day Includes
Design, build, and maintain automated workflows connecting AI tools, marketing platforms, and internal systems
Translate team requests into functional automation solutions with clear documentation and standard templates
Integrate and optimize AI capabilities within workflows, managing token usage and prompt efficiency
Test, debug, and troubleshoot workflows with proper error handling and root cause analysis
Monitor workflow performance, address failures promptly, and update workflows when APIs change
Create and maintain SOPs, process maps, and workflow documentation
Collaborate cross-functionally to understand department needs and communicate project status to leadership
Track automation efficiency gains and stay current on platform updates and best practices
What Sets You Apart
Experience with automation platforms or workflow builders
Motivated to learn how AI tools and automation work together
Organized, reliable, and able to manage multiple technical projects
Comfortable taking feedback and improving workflows quickly
Curious, proactive, and willing to learn new tools and APIs
Qualifications
Experience with automation platforms like Zapier, Make.com, n8n, or similar tools
Basic understanding of APIs and how systems connect
Bonus (not required):
AI tool integration (ChatGPT, Claude, etc.)
Marketing platform experience (Google Ads, Facebook, CRMs)
Python or JavaScript
Strong communication skills and ability to translate technical concepts for non-technical team members
Desire to grow in a fast-paced agency environment
What You'll Get
Medical, dental, and vision insurance
Flex PTO and 12 paid holidays
A hybrid schedule with a fun office in Lehi
Clear growth paths and learning opportunities
Regular company events and a people-first culture
$36k-61k yearly est. 6d ago
IT Support Specialist Level 1
Tech Legion
Technical internship job in Orem, UT
Job Description
About the Role:
The IT Support Specialist Level 1 plays a critical role in maintaining the smooth operation of an organization's IT infrastructure by providing first-line technical support to end-users. This position is responsible for diagnosing and resolving hardware, software, and network issues promptly to minimize downtime and ensure productivity. The specialist will serve as the initial point of contact for IT-related inquiries, guiding users through troubleshooting steps and escalating complex problems to higher-level support when necessary. By documenting issues and solutions, the role contributes to the continuous improvement of IT support processes and knowledge bases. The Level 1 Technician is critical to the success of the technical team. Excellent organization skills, customer service skills, and team oriented are the traits of a successful Level 1 Tech.
Minimum Qualifications:
High school diploma or equivalent.
Basic understanding of computer hardware, operating systems (Windows, mac OS), and common software applications.
Familiarity with networking fundamentals such as TCP/IP, DNS, and VPN.
Strong problem-solving skills and ability to communicate technical information clearly to non-technical users.
Prior experience in a help desk or technical support role is preferred but not mandatory.
Preferred Qualifications:
Associate degree or higher in Information Technology, Computer Science, or related field.
Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
Experience with ticketing systems and remote support tools.
Knowledge of cybersecurity best practices and data privacy regulations.
Ability to work independently and as part of a collaborative IT team.
Responsibilities:
Respond promptly to user requests for technical assistance via phone, email, or in-person.
Diagnose and resolve basic hardware, software, and network connectivity issues.
Install, configure, and maintain computer systems, peripherals, and software applications.
Document all support activities, including problem descriptions, resolutions, and follow-up actions.
Escalate unresolved or complex technical issues to Level 2 or specialized IT teams.
Assist with user account management, including password resets and access permissions.
Maintain inventory of IT equipment and software licenses.
Provide guidance and training to end-users on common IT tools and best practices.
Skills:
The required skills enable the IT Support Specialist Level 1 to effectively troubleshoot and resolve common technical issues encountered by users daily, ensuring minimal disruption to business operations. Communication skills are essential for translating complex technical concepts into understandable guidance for end-users, fostering a positive support experience. Familiarity with operating systems and networking fundamentals allows the specialist to quickly identify root causes of problems and apply appropriate solutions. Preferred skills such as certifications and experience with support tools enhance the specialist's ability to manage support requests efficiently and maintain security standards. Together, these skills empower the specialist to contribute to a reliable and user-friendly IT environment within the professional, scientific, and technical services sector.
How much does a technical internship earn in Orem, UT?
The average technical internship in Orem, UT earns between $22,000 and $50,000 annually. This compares to the national average technical internship range of $27,000 to $54,000.
Average technical internship salary in Orem, UT
$34,000
What are the biggest employers of Technical Interns in Orem, UT?
The biggest employers of Technical Interns in Orem, UT are: