Technical product manager jobs in Alpharetta, GA

Role: Product Manager II - Remote In this high-visibility role, you will collaborate with cross-functional leaders to articulate a product vision and translate it into actionable next steps. You'll combine data modeling and machine learning with user-facing features to unlock new business value. The work you do will contribute directly to our revenue and retention goals. You have strong collaboration and analytical skills. You are an effective cross-functional team leader who can drive the successful implementation and delivery of initiatives that span multiple teams. You have strong product sense, as well as organizational and problem-solving skills. You are adept at using user research and experimentation to vet your hypotheses. You are also experienced and comfortable navigating ambiguity and influencing without authority. You know what good looks like. Job Responsibilities / Typical Day in the Role Product Strategy • Help shape our strategy to monetize account sharing. • Define, articulate, and socialize the vision and roadmap for your product area • Develop a deep understanding of the competitive landscape and emerging industry trends related to user identity, authentication, and password sharing • Define and execute A/B tests to validate new opportunities and customer experience improvements. • Gather qualitative and quantitative data to support your recommendations Cross-Functional Collaboration • Lead discovery in your product area, collaborating with Research, Customer Support, Product Design, and Data Science teams to identify new opportunities • Collaborate with product designers to develop best-in-class user flows. • Develop relationships with key technical teams and business counterparts within Warner Bros Discovery. Communication • Create high-quality written artifacts including user stories, PRDs, and PRFAQs • Communicate progress against key program metrics • Own continuous reporting on performance, including post-product release impact reports that lead to actionable plans for further optimization. Must Have Skills / Requirements 1) Experience with a Product role on similar scale a. 2+ years of experience; Working on features for a subscription-based product (HBO Max) 2) Experience with full cycle product development a. 4+ years of experience; Taking a product from ideation through execution and delivery. 3) Experience with experimentation or AB Testing a. 1+ year of experience; Optimization through experimentation. Nice to Have Skills / Preferred Requirements 1) Experience or familiarity with streaming media. Soft Skills: 1) Detailed knowledge of popular streaming services and the competitive space. 2) Deep experience of launching apps on partner platforms. 3) Proven track record of understanding product growth and developing strategic roadmaps. 4) Solid toolkit of product discovery techniques to drive continuous improvement of the experience. 5) High comfort level in analytics and generating business insights from data trends and user research. 6) Direct experience in detailed planning and prioritization of features. 7) Demonstrated ability to create detailed and actionable product documentation and artifacts. 8) Emotional intelligence and leadership skills to influence outcomes, while building a culture of teamwork and inclusiveness. 9) Strong communication with the ability to simplify complex concepts and provide the right level of detail to executive leaders.

Senior Product Owner Schedule: Onsite, Monday through Friday Industry: Financial Services Compensation: $86/Hour W2 The Senior Product Owner is responsible for driving delivery of complex product initiatives across multiple scrum teams. This role partners closely with product management, engineering, design, and business stakeholders to translate product strategy into clear execution plans and deliver high-quality digital experiences. The position requires strong leadership in an Agile environment and the ability to manage highly complex or technical problems. Responsibilities: Assume responsibility for major components of large, complex initiatives and provide direction for multiple scrum teams. Lead PI planning, sprint planning, backlog refinement, and other Agile ceremonies in alignment with platform priorities. Work with product managers to clearly communicate product strategy and priorities to the delivery team. Partner with engineering, design, operations, and business teams to deliver new product experiences and enhancements to existing capabilities. Maintain and prioritize the team backlog, writing user stories and serving as the subject matter expert on product features and functionality. Triage critical issues, escalate when needed, and communicate clearly with all stakeholders. Provide guidance and clarification to development teams and coordinate business validation of delivered features. Report status of epics and features, including dependencies, risks, and recommended solutions, to leadership. Collaborate with solution architects and technical leads to ensure solutions meet business needs while maintaining technical integrity. Facilitate sprint planning with stakeholders to maintain alignment with the product roadmap and enterprise strategic themes. Lead sprint demos and provide final acceptance of completed user stories based on acceptance criteria and definition of done. Coordinate release-related documentation, including support models, internal release notes, go/no-go materials, and other required artifacts. Ensure adherence to Product Management Lifecycle (PML) processes, including security, risk, audit, and compliance requirements. Partner with product management to prepare evidence supporting recommendations and decisions. Mentor and support other Product Owners on product delivery best practices. Qualifications: Several years of experience as a Product Owner or Product Manager in an Agile environment. Experience supporting enterprise-scale initiatives, preferably within financial services. Strong knowledge of Agile methodologies and backlog management. Ability to lead delivery across multiple scrum teams and manage complex dependencies. Strong communication, problem-solving, and stakeholder management skills.

Title: Senior Product Manager-HR Transformation Duration: full time permanent WHO YOU ARE: We are seeking a Senior Product Manager dedicated 100% to Human Resources, with a mandate to lead HR's digital and strategic transformation. This role will own the HR Transformation Roadmap, aligning global HR processes and technology with strategic business goals. The ideal candidate will partner with HR, IT, and leadership to modernize our HR ecosystem, ensuring seamless employee experiences across the entire hire-to-retire lifecycle. WHAT YOU'LL NEED: 10+ years' experience in product management, preferably with exposure to HR technology or people systems. Bachelor's degree, equivalent experience can be used in lieu of a formal degree. Proven track record of delivering enterprise-wide transformation projects. Deep understanding of HR processes (talent acquisition, onboarding, payroll, performance, recognition, engagement). Experience with HRIS platforms (DayForce, Workday, Sapling, SAP SuccessFactors, Greenhouse, etc.) and knowledge of emerging HR tech trends. Strong stakeholder management and facilitation skills across global and matrixed organizations. Excellent business acumen and ability to connect people strategy with business impact.

is $120,000-$164,000 Required Skills & Experience 10+ years of experience in product management or ownership 5+ years of experience as a product manager in SaaS (preferably within accounting software) Experience managing product owners and business analysts Experience managing roadmaps, performing market analysis and driving prioritization Exceptional collaboration and communication skills with internal teams and external stakeholders Bachelor's degree (accounting, finance, business, or related field) Job Description An employer in Lawrenceville, GA is looking for a Lead Product Manager. As a strategic leader, you will drive roadmap recommendations by identifying opportunities and initiatives, supported by deep market, prospect, and customer analysis to validate product potential. You will lead roadmap execution through epic creation, prioritization, and tracking, while serving as a key liaison to Sales, Customer Success, and Support to capture prospect and customer needs, communicate roadmap priorities, and share release information. Partnering with Marketing, you will ensure early awareness of new capabilities and deliver clear messaging on value propositions and benefits. In addition, you will provide strategic direction and governance for roadmap execution, enabling Product Owners to manage epic creation, prioritization, and delivery, while coaching them to balance trade-offs and stakeholder needs. Your role includes owning communication and alignment within the product organization by setting expectations, establishing KPIs, driving accountability, and ensuring Product Owners understand priorities and strategic direction. You will guide Product Owners in managing escalations and customer conversations, intervening on critical issues and modeling executive-level communication and decision-making. Furthermore, you will establish a product risk-management framework and mentor Product Owners to proactively identify, escalate, and mitigate risks across workstreams. Supporting Sales in new business and retention conversations by sharing roadmap context and product value will also be part of your responsibilities. Finally, you will manage by the P&L to ensure financial discipline in decision-making, prioritization, and trade-offs, and, when needed, support requirements definition through Design Sprints or discovery and market research activities.

This person will be local to Atlanta/Dallas (to support a telecom client) OR Atlanta/Charlotte (to support a banking client). Director of Technology Solutions About the Role This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers. What You'll Do Strategic Leadership and Transformation Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation. Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities. Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner. Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams. Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation. Technology Strategy and Execution Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks. Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives. Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals. Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value. Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions. What You'll Bring 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients. Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines. Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives. Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients. Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies. Exceptional skills in executive presentation, negotiation, and relationship management. A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains. Strong negotiation and problem-solving abilities. Willingness to travel for client engagements and strategic events as needed. Proven experience operating within a vendor-client environment, managing client executive relationships, and solution delivery Proven experience operating within a vendor-client environment, managing client executive relationships and solution delivery.

At MTech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production. MTech Systems is a prominent provider of tools for managing performance in Live Animal Protein Production. For over 30 years, MTech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management-all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. MTech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability. With over 250 employees globally, MTech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. MTech Systems USA's headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a commitment to helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We are committed to maintaining a work culture that enhances collaboration, provides robust development tools, offers training programs, and allows for direct access to senior and executive management. Job Summary We are seeking a driven and detail-oriented Junior Product Owner to join our dynamic product team. This role is an excellent opportunity for an entry-level professional with some experience in product management or related fields to grow their skills and contribute to delivering impactful solutions. As a Junior Product Owner, you will work closely with Product Owners, Scrum Masters, and cross-functional teams to ensure the successful delivery of high-value features that align business goals and customer needs. Responsibilities and Duties Backlog Management: Assist in maintaining and prioritizing the product backlog, ensuring clarity and alignment with the product roadmap. Scrum Master: Facilitate Agile Scrum ceremonies. Sprint Planning, Retrospectives, Stand-Ups. Create comprehensive iteration reporting including velocity/burn downs. Customer Research: Interview customers on system functionality to solve user problems and inform design decisions. Requirement Gathering: Collaborate with stakeholders, including customers, to define and document user stories, acceptance criteria, and business requirements. Cross-Functional Collaboration: Work with developers, designers, and QA teams during sprints to answer questions, clarify requirements, and ensure delivery aligns with expectations. Customer-Centric Approach: Participate in customer interviews, research sessions, and feedback analysis to understand user needs and improve product functionality. Agile Practices: Support sprint planning, daily stand-ups, and retrospectives, ensuring Agile principles are upheld. Data Analysis: Review product performance metrics, identify trends, and make recommendations for iterative improvements. Communication: Effectively communicate progress, risks, and opportunities to product owners and stakeholders. New Additional Junior Product Owner Duties Ensure that all questions posed in bugs/user stories/Feature Requests are addressed either by Junior Product owner or Product Owner within 24 hours Be able to answer ticket details such as expected delivery time (with developer support), release versioning, database versioning. Move user stories/bugs/features assigned incorrectly to your sprint teams to the correct teams. Coordinate translation of release notes and knowledge base to Spanish and Portuguese Moving all unclosed tickets from one iteration to the next. Write assigned SOPs Write assigned knowledge base documents.Review drafts with product owner. Create a new user story when it is determined by development team/product owner that a reported bug should be a user story. Scope tier 1 user stories as assigned by the product owner. Review all scoped items with product owner. Know the priority order as determined and expressed by the director of product. Contribute active comments and feedback on team calls. Education and Experience Education: Bachelor's degree in Business, Computer Science, Marketing, or a related field. Experience: 1-2 years of experience in product management, project management, or a related role with expertise in software development. Exposure to Agile/Scrum methodologies is preferred. 1-2 experience with JIRA or AzureDevOps 1-2 experience with Hotjar or Pendio Skills: Strong organizational and time-management skills. Excellent communication and interpersonal skills. Analytical mindset with attention to detail. Proficiency in tools like JIRA, Confluence, or other Agile tools. Basic understanding of software development processes is a plus. EEO Statement Integrated into our shared values is MTech's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We believe in understanding and respecting differences among all people. Every individual at MTech has an ongoing responsibility to respect and support a globally diverse environment.

Product Owner (API experience) Opportunity for an experienced Product Owner with API experience to join an enterprise industry leader! You will work with the Product Manager & Engineering team to translate business requirements into user stories & acceptance criteria. You will also work with Architects & Tech Leads to identify non-functional requirements such as infrastructure needs. You will be responsible for release management throughout the SDLC in an Agile environment. This is a 12-month contract to hire position in Alpharetta, GA. Work a hybrid schedule - 3 days in-office & 2 days remote. Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses or domestic partner, & dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long term disability, critical illness, hospital indemnity, accident coverage, & Medical / Dependent Care FSAs. RESPONSIBILITIES Own & manage team backlogs Prepare & participate in PI Planning activities Lead Development team through all activities to support Sprint activities Act as key stakeholder in product related decisions & release planning Obtain in-depth knowledge of goals & desired objectives of initiatives & features Work to drive value as a function of cost, time, functionality & quality Work with Product Manager to evaluate product roadmap to identify features for development Produce work flows, completes data mapping & perform business process design Work with Architects & Tech Leads to identify non-functional requirements (e.g., infrastructure needs) Plan & coordinate releases Work with QA to identify test cases for automated testing Coordinate with business customers to conduct product integration testing REQUIRED SKILLS 5+ years as an IT Product Owner in cloud-based SaaS environment Experience in delivering products throughout the SDLC using Agile, Scrum or Kanban Deep understanding of APIs & web services Experience with Product & Technology Roadmap development Experience influencing key business & technology stakeholders to identify business priorities Jira & Confluence experience PREFERRED SAFe experience W2 ONLY; NO 3rd Parties or Visa Sponsorship Pay range: $55-67/hr W2

Requirements: Overall 10+ years' experience. Experience as Product Owner with Salesforce experience Experience writing user stories & acceptance criteria Excellent communication and stakeholder management Salesforce certifications preferred

Contract to Hire Hybrid Onsite & Remote We are seeking a Sr. Product Manager, Ops to support our client's enterprise Product Organization. The purpose for this role is to support Product Managers in the field with training, end-to-end planning support, tooling and analytics support. We are looking for someone who is a strong advocate for Product Management and is willing to evangelize and coach across an enterprise that is leaning into Product Management practices. Preferred qualifications: 5-8+ years of Product Management or related experience. Ideally would have experience in a Product Ops environment/role. Experience creating, developing, and shepherding execution of strategy and roadmap for assigned product features. Works on minimal viable product using agile methodology. Experience interfacing with business stakeholders and technical teams to define, gather, and document requirements for product design and development. Experience building business cases, formulating KPI's, launching product features to market, and measuring business outcomes. Experience with end-to-end planning on a quarterly basis and capable of managing financial management process. Exposure to Product Management tooling like Jira/Jira Align and Planview Any CX or data experience would be highly preferred SAFe experience would be highly preferred Responsibilities Primary purpose is to support Product Managers in the field with best-in-class Product coaching and access to tooling and analytics. Will help create and drive the end-to-end product planning process on a quarterly basis. Will help build analytics tools for Product Managers via tableau and work with analytics team on driving insights. Ensures IT products and features align with enterprise goals, including driving sales, improving efficiencies, and enhancing customer satisfaction. Documents, reviews, and ensures that all quality and change control standards are met. Makes product decisions that drive value, including identifying issues, obstacles, and dependencies associated with product features and enhancements. Provides regular updates to leadership on product progress. Collaborates with various product stakeholders to identify roadblocks and resolve issues.

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes. Job Summary Manages and executes the digital roadmap to deliver robust, scalable, and user-friendly solutions across the Quote to Fulfillment lifecycle. This role balances business value and process against technical feasibility by translating business requirements into technical solutions and working with stakeholders to prioritize feature updates. A key focus is ownership and advancement of Salesforce CPQ capabilities to support sales efficiency, pricing accuracy, margin protection, and streamlined order processing. This role will drive CPQ strategy and optimization to align with evolving business needs and ensure seamless integration with ERP, billing, and fulfillment systems. Job location This is a remote position, but candidates must be located in the state of Georgia within driving distance to the corporate office in the Perimeter area of Atlanta. Job Responsibilities CPQ Strategy & Ownership Serve as the product owner for Salesforce CPQ, defining the roadmap, strategy, and optimization initiatives to maximize business value. Lead efforts to improve quoting speed, pricing governance, discount approval flows, and template accuracy to enable scalable growth. Partner with Sales Operations, Finance, and IT to refine CPQ business processes, ensuring alignment with corporate objectives and compliance standards. Evaluate Salesforce CPQ releases and AppExchange add-ons, identifying opportunities to leverage new features and reduce technical debt. Product Development & Execution Drive execution of the Quote to Fulfillment roadmap; act as the conduit between business stakeholders, CRM developers, and IT. Spearhead development of features from discovery through release, ensuring CPQ solutions are optimized at every iteration. Lead backlog refinement for CPQ and adjacent systems, ensuring prioritization balances sales efficiency, revenue goals, and technical feasibility. Write user stories and define acceptance criteria specifically for CPQ features (pricing rules, configuration rules, approval chains, quote document templates, guided selling, etc.). Cross-Functional Collaboration & Delivery Collaborate with ERP, billing, and fulfillment teams to ensure seamless end-to-end process integration with CPQ. Consult on process design for quoting, pricing, discounting, and contract lifecycle management, defining both current- and future-state workflows. Partner with change management and training teams to enable sales adoption of CPQ enhancements, including developing rollout plans and impact analysis. Governance & Reporting Provide executive leadership updates on CPQ and Q2F initiatives including scope, roadmap progress, and measurable outcomes. Define and track product KPIs such as quote cycle time, pricing accuracy, approval turnaround, win rates, and user adoption. Proactively manage CPQ-related risks, dependencies, and issues, ensuring quick resolution and alignment across business units. Job Requirements Bachelor's degree in business, computer science, engineering, or related field (or equivalent experience). 5+ years Salesforce platform experience, including Sales Cloud, Experience Cloud, CPQ, and Service Cloud. 2+ years of hands-on Salesforce CPQ experience with a deep understanding of: Product and pricing data models Pricing methods (list, cost-plus, block, percent of total, etc.) Rules engine (configuration, price, discount, and advanced approval rules) Quote templates and document generation Approval flows and governance structures Experience integrating Salesforce CPQ with ERP, billing, and fulfillment systems in a manufacturing or B2B/B2C sales environment strongly preferred. Salesforce Administrator certification required; CPQ Specialist or CPQ Advanced Admin certification strongly valued. 5+ years of Product Owner, Business Analyst, or IT role with Agile and SDLC experience. Skilled at managing complex projects with interdependencies across sales, finance, and IT. Strong customer orientation, with the ability to prioritize business needs, manage trade-offs, and deliver measurable outcomes. Excellent problem-solving skills, with a proven ability to identify CPQ system inefficiencies and implement scalable solutions. What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! CRH is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

We're Hiring: Product Owner - Financial Crime Risk Management (FCRM) 📍 Location: Alpharetta, GA | Full-Time | 5 days onsite Join us in shaping the future of Financial Crime Compliance (FCC) solutions! We're looking for a strategic and results-driven leader to define and deliver innovative products that combat AML, fraud, sanctions screening, and regulatory compliance challenges. If you're passionate about building solutions that protect financial institutions and meet global regulatory standards, this role is for you. 🌍 What You'll Do: ✅ Define product vision and roadmap aligned with FCC trends and regulatory changes ✅ Conduct market research and competitive analysis to identify emerging risks ✅ Manage product backlog and prioritize features for maximum business impact ✅ Collaborate with cross-functional teams, clients, and stakeholders to ensure seamless delivery ✅ Drive feature development, user stories, and acceptance criteria for new enhancements ✅ Monitor KPIs and leverage data-driven insights to optimize product performance ✅ Partner with sales, marketing, and services teams for successful go-to-market strategies What We're Looking For: ✔ 6+ years of product management experience in FCC, AML, fraud detection, or RegTech ✔ Strong knowledge of regulatory frameworks (BSA, AMLD, FATF, OFAC, FinCEN) ✔ Experience with AML platforms, sanctions screening, and transaction monitoring ✔ Familiarity with AI-driven AML solutions, behavioral analytics, and risk scoring ✔ Agile expertise (Scrum, SAFe) and proven ability to manage backlogs and sprints ✔ Excellent communication and stakeholder management skills Preferred: 🎓 ACAMS, CFE, ICA certifications 💻 Technical proficiency with AML/fraud platforms and data analytics tools (SQL, Python, Tableau)

Our technology organization is transforming how we work at Smurfit Westrock. We align with our businesses to deliver innovative solutions that: Address specific business challenges, integrate processes, and create great experiences Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age Imagine how technology can advance the way we work by using disruptive technology We are seeking a Technical Manager with a senior-level engineering background and proven leadership experience. This role combines technical expertise, operational oversight, and team leadership to ensure system reliability, process improvement, and successful project delivery. You will oversee a broad and diverse portfolio of initiatives. How you will impact Smurfit Westrock: Technical Ability Provide expert guidance on engineering design, development, and implementation. Ensure adherence to industry standards, safety regulations, and quality processes. Participate in annual DR testing and maintain recovery plans/scripts. Monitor system health, respond to production issues, and prioritize incidents. Ensure all technical documentation aligns with ITSM standards and audit requirements. Leadership & Team Management Lead and mentor a team of engineers, fostering a culture of collaboration and continuous improvement. Manage subordinates, including career advancement and annual activities. Build and maintain strong business team relationships. Project & Delivery Management Act as a liaison between technical teams and business units to resolve issues and align priorities. Coordinate resource sharing and joint initiatives with other leaders to optimize team performance. Oversee end-to-end project execution, ensuring timely delivery within budget. Stakeholder Communication Establish trust and clear communication with business stakeholders to understand priorities and deliver solutions. Ensure team objectives support organizational goals and communicate progress to stakeholders regularly. Process & Quality Improvement Manage approvals, documentation, and communication for technical impacts. Recommend process improvements, ensure adherence to best practices, and implement alterations that enhance efficiency and reduce risk. Budget & Resource Planning Prepare ROM (Rough Order of Magnitude) estimates with key assumptions, risks, and confidence levels. Communicate ROM ranges clearly to stakeholders for informed decision-making. Support prioritization of demands based on ROM size and strategic impact. Preferred Attributes Ability to thrive in a fast-paced manufacturing environment. Strong business acumen and ability to align technical initiatives with organizational goals. Commitment to sustainability and innovation in packaging solutions. Qualifications: Bachelor's or master's in Computer Science, Electrical, or related engineering. 8+ years of engineering experience (preferred Microsoft stack) with at least 3 years in a managerial role. Proven track record in leading technical teams and managing large-scale projects. ITSM tools (ServiceNow), disaster recovery planning, incident management. Strong technical acumen with hands-on experience in engineering systems. Excellent leadership, communication, and problem-solving skills. What we offer: Corporate culture based on integrity, respect, accountability and excellence Comprehensive training with numerous learning and development opportunities An attractive salary reflecting skills, competencies and potential A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

AI for Data Governance Product Lead (Remote) Execute the strategy, roadmap for enterprise data governance and AI-driven automation products. This role combines product management expertise with technical skills in AI agent development, enabling governance adoption and automation across Collibra, Databricks Unity Catalog, and Snowflake. Key Responsibilities Product Strategy & Roadmap o Define vision and roadmap for AI-powered data governance solutions. o Align product initiatives with enterprise data strategy and compliance requirements. AI Agent Development o Design and oversee development of AI agents for governance automation (metadata ingestion, lineage tracking, risk scoring). o Implement agent orchestration using Collibra AI Governance and MCP Server. Platform Integration o Drive integration between Collibra DIP, Databricks Unity Catalog, and Snowflake. o Ensure interoperability through APIs and automation frameworks. Stakeholder Engagement o Collaborate with engineering, data governance teams, and business units to prioritize features. o Conduct workshops and demos to drive adoption of AI-driven governance tools. Compliance & Risk o Implement guardrails and audit trails for AI agent actions. Performance Metrics Delivery of AI agent-driven governance features on roadmap. Increased automation and reduced manual governance tasks. Adoption rate of governance workflows across enterprise platforms. Compliance adherence and audit readiness. Minimum Skills Required: Required Skills 5+ years in Product Management with the following: o Experience in defining product vision, writing PRDs, and managing backlogs. o Strong understanding of agile methodologies and stakeholder management. Technical o Hands-on experience with Collibra DIP, Databricks Unity Catalog, and Snowflake. o AI agent development skills (Python, APIs, orchestration frameworks). o Familiarity with MLOps and AI governance standards. AI Amplification Preferred Certifications Collibra Certified (Data Steward, Workflow Developer, AI Governance Specialist) or Any Data Governance tool. o Ability to leverage AI for workflow automation and governance adoption.

Job Title: Technical Project Manager The Technical Project Manager will oversee telecommunications projects, focusing on Distributed Antenna Systems (DAS), structured cabling, and Emergency Responder Radio Communication (ERRC) systems. This role requires technical expertise, leadership skills, and the ability to manage projects on time, within budget, and to quality standards. Key Responsibilities Lead project planning, execution, and closing, ensuring alignment with client needs and technical specs. Manage DAS, cabling, and ERRC system installations, ensuring safety and efficiency. Coordinate cross-functional teams to ensure timely completion. Manage project budgets, schedules, and resolve issues impacting timelines or costs. Maintain strong client relationships and manage expectations. Ensure compliance with safety, quality, and regulatory standards. Education & Experience Bachelor's degree in Engineering, Telecommunications, or related field (or equivalent experience). 3-5 years of experience in telecom project management, especially with DAS, cabling, and ERRC systems. PMP certification preferred. Experience in a matrix resource environment is a plus.

The Technical Project Manager (TPM) has three main responsibilities: Project Manage all technical tasks during implementation and upgrades. Install and configure servers and the Care Logistics applications in Amazon Web Services (AWS) and on premise. Perform technical operations and oversee availability, performance, and supportability of our observability infrastructure. The TPM acts as the project manager and liaison between Care Logistics and the customer for all technical activities. The TPM is responsible for coordinating the system configuration, sizing, ordering, and installation while technically engineering and managing the integration of Care Logistics solutions. They work closely with Solutions Delivery and customer resources in support of organizational objectives. Solutions Delivery functions include project delivery tasks such as solution sizing, technical project planning, customer guidance, system installation, system validation, system testing, technical training, and support of technical onsite events. The TPM facilitates DevOps functions between development and the Solutions Delivery teams to ensure technical operations are correctly executed, effectively communicated, and continuously improved. ESSENTIAL RESPONSIBILITIES: Solutions Delivery Functions Delivery components of customer project tasks which include: Assist with the design and implementation of new technologies Assist with the sizing of customer systems Train new employees on all aspects of the role Considered a Subject Matter Expert for all aspects of the technology and project delivery Install and troubleshoot software, hardware, and services necessary to support Care Logistics solutions Lead the engineering of hospital customer's technical solutions Lead, plan, organize and drive the design, testing, and implementation of Care Logistics software solutions and related advisory services Educate customer on technical aspects of the Care Logistics system Interface with service and hardware system vendors to build and configure systems Participate in onsite customer events, including technical go-live Technical Operations and Observability: Manage alert and monitoring configuration Collect, aggregate, and visualize metrics to provide actionable insights Advise right-sizing of AWS infrastructure resources to optimize cost and performance Manage incident response Provide insight to Cloud Center of Excellence Additional tasks which include: Provide primary technical support for project team members Provide Tier 2 level support for Care Logistics Support team Create and maintain internal environments for use by Care Logistics Client Engagement team Create Knowledge Base articles and other technical documentation for use by Care Logistics employees and customers Define and maintain a clear, concise documented process for the implementation and integration of the system Collaborate with teammates to troubleshoot and maintain existing application modules Participate in DevOps initiatives to improve products and operations QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS: REQUIRED Bachelor's degree in Computer Information Systems or equivalent experience PMP certification and/or equivalent experience 2-4 years hands on experience using Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch 2-4 years of monitoring systems experience using tools such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc. 4-6 years demonstrated project management experience Advanced operation and maintenance of Linux (Red Hat Operating System) Demonstrated advanced analytical and troubleshooting skills 3+ years integrating software/hardware systems in client-server and cloud environments Proven organizational and delivery skills DESIRED AWS certification desired Automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN Operational best practices related to systems operation and maintenance in on-premises and AWS production environments Industry standard application/applet containers such as Tomcat PostgreSQL and Aurora Databases (installation, configuration, and operation) Production High availability server environments Complex hardware and software installations Management of enterprise reporting tools and/or related technologies Project delivery, operations, and support using DevOps and/or Agile methods Support leadership experience Use of ticketing systems such as JIRA and/or related incident management tools such as OpsGenie Comprehension of related scientific and technical journals, abstracts, financial reports, and legal documents. Preparation of articles, abstracts, editorials, journals, manuals, and critiques. Preparation and delivery of comprehensive presentations, participation in formal debate, extemporaneous communication, and professional communication before an audience. Professional certifications in related industry skills such as DBMS, CISSP, ITIL, Agile, and Lean are a plus KNOWLEDGE, SKILLS, AND ABILITIES: Develop strong and productive working relationships with others Form strong team bonds and enhance team performance Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities Cope with rapidly changing information in a fast-paced environment Proven communication, interpersonal, analytical, and organizational skills Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project Work both independently and as a member of the implementation and support team Manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external Quickly identify and resolve issues Quickly understand complex concepts Excellent oral and written communication skills Excellent customer management skills Above average observational skills to collect data and validate information Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs. Effectively represent Jackson Healthcare/Care Logistics values and principles in decision-making and actions Support leadership and/or project management Excellent troubleshooting skills Excellent organizational and delivery skills Install, configure, and manage hardware and software in AWS and on-premises environments Provide specifications for system hardware and AWS service requirements Implement complex system solutions involving multiple technologies Control and implement complex system and application feature configurations Troubleshoot complex system and technical issues Read and understand system and application logs Proven ability to communicate and teach complex technical concepts to less technical resources Excellent communications and interpersonal skills, as well as analytical and problem-solving skills Excellent documentation skills REQUIRED KNOWLEDGE Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch Monitoring systems such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc. In-depth knowledge of Linux (Red Hat Operating System) concepts and operations in a production environment VMware, Web servers, DBMS, Reporting and analytic tools Project Management Methodologies Advanced PC knowledge including proficiency with MS Outlook, Word, Excel, and PowerPoint DESIRED KNOWLEDGE Knowledge automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN Understanding of high availability server environments Hardware and software installation techniques Healthcare Information Systems Enterprise reporting tools DevOps and Agile methodologies related to project delivery, operations, and support Ticketing systems such as JIRA and related incident management tools (such as OpsGenie) TRAVEL REQUIREMENTS & WORKING CONDITIONS: 10-80% travel required The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; write; type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell The employee must frequently lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

The Manager, Development is responsible for management of the development process for new GoTo Foods restaurant locations to ensure that the Brand's building and operating standards are properly implemented. This position collaborates across multiple stakeholders (Brand marketing, Operations, and Training; GoTo Brand Technical services; Brand Design, Architects, Real Estate, Franchisees, and Contractors and vendors) to provide input on new development planned, and to monitor and adjust all construction projects to ensure projects achieve timelines, cost projections and successful openings. The manager provides real time project updates and status reports to all stakeholders. Education Bachelor's Degree Construction Management, Engineering, or related field Req Work Experience 8+ years' relevant work experience (e.g., restaurants development and / orr consulting) Req 5+ years' experience managing National multi-unit construction projects Pref Demonstrated success influencing diverse stakeholders and leading teams that include non-direct repots in cross-functional settings Req Skills and Abilities * Ability to read and understand design and construction drawings, contracts, leases & work letters * Ability to prepare & understand project financial models & cost analysis * Ability to track construction projects within standardized application (E.g., Expesite) * Ability to manage and organize projects across various stakeholder groups * Ability to develop and maintain positive business relationships (e.g., customers, 3rd party vendors, other departments, etc.) and foster an environment of mutual respect, understanding, trust, and support * Ability to understand, anticipate and respond effectively to the needs of stakeholders (e.g., internal and external customers, etc.) in a timely manner * Ability to gather data from multiple sources and make informed decisions that includes an understanding of the business (business acumen) * Ability to quickly define issues, identify appropriate action, and coordinate and track progress to resolution * Ability to convey clear, concise information in verbal, written, electronic, and other communication formats and to demonstrate active listening while engaging others * Proficient in Microsoft Office Suite

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Global Head of Digital Factory Solutions Go-to-Market The Global Head of Digital Factory Solutions Go-to-Market is a strategic role that partners with ServiceNow's customer-centric industry transformation sales teams, as well as other key functions across the company (e.g., marketing, product, customer success, implementation partners), to accelerate the growth of verticalized industry solutions focused on factory and industrial operations. This individual will closely align with our OT sales and product teams to seed and develop strategic opportunities that drive growth within our manufacturing customer base. They will serve as the thought leader and subject matter expert for "ServiceNow in the Factory," supporting account teams, marketing, partners, and product groups to design, develop, market, and sell ServiceNow's Digital Factory solutions. These solutions aim to deliver real value by improving productivity and quality for our manufacturing customers. The Ideal Candidate Brings a Powerful Combination of: * Manufacturing industry experience, acquired from working within a manufacturer (preferably supporting manufacturing, supply chain, or quality operations) * Working knowledge of how technology, particularly AI, can and should be leveraged to drive transformational change within a factory environment * Customer-facing experience in selling and delivering consulting services * Go-to-Market experience in an enterprise software company This role will also align closely with our core and solution sales account teams in the Manufacturing vertical to develop strategic opportunities based on ServiceNow's Manufacturing Digital Factory industry solution. The successful candidate will build trusted relationships with customer and partner executives, collaborate with sales leaders, and contribute significantly to revenue growth in our manufacturing accounts globally. Key Areas of Responsibility: * Customer-Focused Pipeline Development: Act as the industry expert for the Digital Factory solution by engaging with executives and senior leaders at industry events, executive business reviews, and similar forums. These activities should directly lead to new pipeline creation. * Sales-Oriented Pipeline Progression: Partner with account executives and teams to progress opportunities by integrating industry expertise into account strategies, engaging key decision-makers, and accelerating deal cycles by emphasizing business value and competitive differentiators. * Partner Development & Execution: Build and maintain relationships with Digital Factory-focused practices within strategic partners to drive awareness, enablement, solution positioning, and customer development-accelerating customer-centric pipeline priorities. * Solution Design & Enablement: Identify new factory-based use cases for ServiceNow solutions. Collaborate with marketing to design and package solutions that create tangible value for manufacturing customers, enabling transformation across all aspects of the Digital Factory. * Business Analysis & Reporting: Analyze the Digital Factory business to identify trends, needs, opportunities, and KPI movement. Use insights to inform customer engagement strategies and drive high-impact behaviors and results. * Solution Demos & Innovation Showcases: Work with marketing and partners to increase awareness of the Digital Factory solution by showcasing it at Partner Innovation Centers, industry trade shows, and ServiceNow customer events. This individual must be hands-on-equally capable of crafting multi-year strategies and updating trackers with current opportunity statuses. They should thrive in a high-growth, fast-paced environment and maintain a clear strategic perspective while addressing immediate priorities. A typical day includes brainstorming new go-to-market approaches, presenting at industry and customer-facing events as a Digital Factory SME, engaging with C-suite stakeholders, working with industry leaders and "Big Bet" account teams, and maintaining strong relationships with key partner leaders to support pipeline and growth. Key Internal Partnerships: * Industry & Field Marketing * Field Sales and Solution Sales * Product Teams * Global Partner & Channel * Enablement * Industry Enterprise Architects This leader will stay attuned to ServiceNow's global sales priorities, programs, and communications-advising on messaging, channels, and tactics to ensure the best outcomes for customers. We're seeking a high-energy, empathetic relationship-builder with a business-growth mindset and strong communication skills. Qualifications To Be Successful in This Role, You Should Have: * Experience integrating AI into workflows, decision-making, or problem-solving-e.g., using AI-powered tools, analyzing AI-driven insights, or automating processes * 10+ years of experience in the manufacturing industry, with success guiding technology strategy, operations, and daily functions within a manufacturing organization * 5+ years of experience in an IT/technology role at a manufacturing company * 5+ years at an enterprise software company, serving manufacturing accounts as a Digital Factory SME or in business development, consulting, or a similar role * OR 5+ years at a top-tier consulting firm, driving operational transformation for manufacturing clients * Exceptional presentation skills (in-person, virtual, and C-level engagements) * Proven ability to build trusted advisor relationships with customers and internal sales teams * Strong influence and advisory skills with senior leadership across multiple departments * Experience producing thought leadership content for international audiences * Self-motivated, resourceful, and capable of prioritizing in a dynamic environment * Agile mindset and ability to lead through influence in a matrixed, distributed team environment * Demonstrated success achieving revenue targets in partnership with account sales teams * Excellent organizational and time management skills * Willingness to travel up to 30% * Bachelor's or Master's degree in Business, Technology, Engineering, or For positions in this location, we offer a base pay of $146,400-$256,200 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Specialty Building Products is currently looking for a Digital Products Manager to join our growing team. The Digital Product Manager will be responsible for managing product lifecycle, defining epics & user stories, and driving agile execution and delivery to meet business objectives. The Digital Product Manager will report to the Business Product Owner and collaborate closely with business leads, architects, engineers and data scientists to define outcomes, prioritize & scope work, and coordinate across cross-functional teams to deliver scalable solutions aligned to business operations and strategy. Responsibilities: * Develop and communicate a compelling product vision and strategy to the development team and stakeholders * Develop and manage the product roadmap, aligning strategic goals with actionable initiatives and facilitating prioritization with internal and external stakeholders. * Clearly articulate and prioritize the product backlog, ensuring it is visible, transparent, and understood by the development team and stakeholders. * Define clear acceptance criteria for each user story and ensure the team understands them and validate deliverables against acceptance criteria to formally accept or reject work at the end of each sprint. * Implement agile methodologies throughout projects, actively lead sprint planning and release readiness. * Talk to customers and users to bring in a user-centric approach to product development. * Act as the Voice of the Customer - Represent the customer and user needs in all development activities. * Build and scale product discipline with clear stories, lead dealer/internal discovery sessions and usability testing, and document learning. * Collaborate with business leads, architects, engineers, and data scientists to align all stages of the digital product with SBP's operational strategy and customer needs. * Prepare release notes and change documentation, keeping cross-functional stakeholders informed. * Facilitate regular demos and reviews to showcase product increments and gather feedback. * Establish KPIs and embed feedback loops into digital solutions, leveraging data and testing to optimize user experience and deliver measurable business outcomes. Experience Requirments: * 5-8 years in Product Management (or equivalent roles) delivering enterprise or B2B digital products in an Agile/Scrum environment. * Proficient in SQL for querying and validating data. * Track record of improving product operating rituals such as backlog management, user story writing, sprint planning, and A/B testing. * Familiarity with Azure environments (nice to have but strongly preferred): Azure DevOps, API Management, Data Factory/Synapse and BI Tools (Power BI or equivalent). * Strong understanding of UX principles, comfortable running usability tests & A/B experiments. Education: * Bachelor's degree in Computer Science, Information Systems, Business, or related field. Preferred Qualifications: * Experience using GenAI in core discovery or delivery work, boosting engineering efficiency, and improving data management. * Familiarity with back-end, front-end and database programming languages (Python, React, SQL, HTML, CSS). * Understanding of microservices, REST APIs, and CI/CD pipelines. * Industry knowledge of the B2B model in building products distribution. Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products! Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include: * Medical, Dental, Vision given on the 1st of the month following 30 days of employment * Company-Paid Life Insurance & Disability * 401(k) with Company Match * Company-Paid Time Off * Paid Holidays & Floating Holidays * PLUS ADDITIONAL PERKS! We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees. Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.

Our Story: Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and l eading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony. DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail. Job Title: Senior Manager, Product Application Location: Conyers, GA What we're looking for: We are looking for a collaborative and influential manager that can manage day-to-day operations of our Product Application group in Conyers, GA. This individual will play a key role in enhancing our product application front-end processes including designing, quoting and securing orders with a strong focus on speed and accuracy while building a robust and consultative team of Product Application Specialists. What you'll be responsible for in this role: Daily Management - ensuring that service-level agreements are being met for quote lead time and on-time delivery and that a robust communication protocol is in place for quotes or orders fall outside of service-level agreements Workload Distribution - achieve maximum output from the team while understanding strengths and development areas held by team members so that workload can be distributed accordingly and that team members feel empowered and accountable Productivity - laser-focus on collaborative and cross-functional process improvement, identifying opportunities for automation / driving automation projects through completion and taking advantage of our strategic geographic centers of excellence to reduce cost to serve Building World-Class Team - coach and develop our team of Product Application associates to be true consultative sales partners with intense focus on adding value to the front-end processes such that communication and the Customers' experiences lead to Customer loyalty and revenue-generation Reporting - using Daily Management outputs and other tools to improve both the speed and quality of our data so that we are providing value through intelligent insights so our organization can quickly focus on the most important challenges and opportunities New Product / Feature Introduction - serve as the point person on the implementation of new products or features to ensure that these products and features are quickly assimilated into our front-end processes What are the basic qualifications? Bachelor's Degree (Mechanical Engineering) 10+ years in HVAC/R industry 7-10 years-experience in leadership role What are the preferred qualifications? 5+ years working in product application Process improvement certification(s) such as Lean or Six Sigma Prior experience in customer-facing roles To be a great fit for the role: Excellent communication skills Process improvement / problem-solving mindset Ability to manage through influence High-energy and strong sense of urgency Results-oriented How We Define Our Values and Why You Should Join Our Team: The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves. These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company. Collaborative Entrepreneurial Spirit Winning Through Customers Respects and Values People Expectations for Results High Ethical Standards, Openness, and Trust What's in it for you? Medical, Dental, and Vision 401k Retirement Plan Flexible Spending Paid Holidays #LI-CW2 The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.