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  • Lead Technical Trainer/Writer

    Carter Lard Consulting

    Technical writer job in Yonkers, NY

    Job Title: Lead Technical Trainer/ Writer Job Category: Direct FLSA: Exempt Reports To: Manager, Technical Manuals and Training Dept: Technical Publications Salary Range 85k to 111k Kawasaki Rail Car - Yonkers, NY Job Description: Leads Kawasaki training efforts in the field, including: Drafts training materials based on vendor data, draft manuals and on-car observation Verifies that all applicable FRA requirements are fulfilled, including those under 49CFR 238.109. Proofreads and edits vendor documents to ensure Training Materials are complete and up-to-date. When multiple KRC Instructors are used in a given course, the Lead Instructor will clearly delineate the specific area(s) of responsibility for each person. The Lead Technical Trainer will be responsible for all logistical requirements, including the necessity to have support personnel in place at a given time, with all required tools and consumables. Ensures vendors and subcontractors maintain quality requirements by closely observing vendor classroom activities. Delivers KRC training classes including familiarization, FRA requirements, subsystem integration and interface. Provides consistent point-of-contact between KRC, vendors and the Authority. Writes letters to KHI, vendors and Authorities as directed. Coordinates Training classes at Authority sites. Verifies proper documentation and equipment are available at the site. Contacts Engineering Department technical personnel to get answers to participant's questions.. Updates and ensures all contract Training Deliverables are turned over to the Authority at the required time. Assists in designing the course curricula and working schedules for new contracts. Presents written evaluations of course and Instructor effectiveness after each course. Assists Manager of Training and Manuals and Assistant Manager of Training with staff. Development. Education: BA or BS degree required. Formal technical training (i.e. Military Electronic Courses) a plus. Qualifications: Minimum, five (5) years experience conducting technical training. Prior rail car experience strongly preferred. Flexible approach to problem solving in the field. Able to travel a minimum of 20%. Able to work effectively with minimal supervision. Proficient in Microsoft Word, Excel and PowerPoint. Adobe FrameMaker and/or Vector graphics (CorelDraw, Adobe Illustrator or AutoCAD) experience a plus.
    $54k-71k yearly est. 5d ago
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  • Student - Newsletter Writer

    Ursinus College 4.4company rating

    Technical writer job in Collegeville, PA

    Responsibilities: Write a newsletter 1-2 times per month recapping and previewing Hub activities, to be distributed to the Hub listserv. Requirements: Current full-time student at Ursinus College The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
    $57k-70k yearly est. Auto-Apply 60d+ ago
  • Technical Writer

    Stem Xpert

    Technical writer job in Rochester, NY

    TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each clients requirements and span the services spectrum from Application Development/Maintenance testing, IT Consulting & staffing for IT Infrastructure Management through strategic consulting and industry-oriented business process. This position has the task of producing high-quality documentation that contributes to the overall success of our training program. This position will write and maintain training documentation in support of an upcoming large scale training program. Job Description • Work with assigned internal team to obtain an in-depth understanding of the documentation requirements. • Analyze existing and potential content, focusing on reuse and single source opportunities. • Create and maintain the information. • Produce high quality documentation that meet the applicable standards of our knowledge management system. • Write easy to understand user interface text. Qualifications: • Proven working experience in technical writing in a technology environment. • Experience in Telecommunications Network Operations Environments preferred. • Experience with Resolve knowledge Management Software preferred. • Ability to deliver high quality documentation paying strict attention to detail. • Ability to grasp complex technical concepts and make them easily understandable with test and pictures. • Strong working knowledge of Microsoft Office Suite. • Goal and results driven. • Excellent communication and interpersonal skills, both verbal and written, utilizing various avenues. • Ability to collaborate effectively with a variety of cross functional teams. Additional InformationThanks & Regards Aravind.J **********
    $52k-70k yearly est. 60d+ ago
  • Technical Writer

    Integrated Resources 4.5company rating

    Technical writer job in Rochester, NY

    A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description Position: Sr Technical Writer Location: Rochester, NY Duration: 1 year Qualifications: Generally requires (4-6) years related experience Bachelor's degree: Technical field including engineering or IT (Required) Master's degree: Business (Preferred) Responsibilities: Many customers send a technical questionnaire to gather information about our products, policies and connection model. The RFP Specialist will ensure that anticipates and catalogs questions that will be asked on those questionnaires, develops an archive of approved questions/answers and assists our global sales organizations to complete the customer questionnaires when they arrive. Should have Pharma exp with technical writing Additional Information
    $51k-68k yearly est. 60d+ ago
  • Need Technical Writer

    360 It Professionals 3.6company rating

    Technical writer job in New York, NY

    This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description • Must have excellent interpersonal, communication, presentation, writing, analytical, problem solving, information gathering skills and ability to translate technical aspects into comprehensible documentation. • Minimum of 5 years of experience as a Technical Writer working with project teams in complex system developments and expertise in developing technical documentation for database management systems with focus on version control. • Experience identifying documentation requirements through discussions, observations and comprehension of the various data management activities. • Ability to produce documents, instructional manuals and illustrations in simple English with appropriately minimal technical jargon, fewer instructions, terse and easy to use. • Ability to organize, write and present the written material for multiple audiences. • Experience documenting different types of requirements specifications and flow charts. • Ability to manage multiple projects/tasks of varying complexities and work independently with users with minimal oversight. • Proficiency in MS Office (including PowerPoint and Visio). Qualifications Preferred Experience: • Experience documenting Mainframe and Distributed systems • Experience documenting Data Dictionary and Business Rules • Understanding Data Management systems and Databases • Experience in Data Modeling • Experience in Pension Systems is a plus Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
    $47k-60k yearly est. 60d+ ago
  • Technical Writer

    Global Channel Management

    Technical writer job in Rochester, NY

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Job Description Manage all aspects of the change process for externally purchased products and components, including timelines, budgets, and reports to ensure all deliverables associated with the change are completed on time and within budget. Coordinate with engineering, relationship/business manager, buyer/planner, and other functional areas within the franchise to complete deliverables. Establish product / supplier and business organizational relationships to influence the completion of deliverables in absence of dedicated resources. Develop detailed knowledge of business systems and processes to either complete some deliverables or to shepherd the change through the process. Complete all changes and related activities to GMP / ISO compliance. Identify and implement improvements in the change process. Working knowledge of blueprints, drawings, sketches and other technical material. Ability to complete technical writing as necessary for creation of required reports, specifications, summarizations and other technical documentation. Working knowledge of validation and process controls. Vendor interaction, direction, and coordination to ensure the change is fully and accurately implemented. Own all clerical work related to the change as well as compiling materials, records, supplies, and information gathering needed to complete a change. Generally reports to a supervisor, manager, or more senior business associations Qualifications Qualifications: 3-5 years experience in industry managing changes and the change process. Additional Information $19/hr 6 MONTHS +
    $19 hourly 60d+ ago
  • IT Business Analyst

    Nissha Medical Technologies

    Technical writer job in Buffalo, NY

    Nissha Medical Technologies is excited to be hiring for an IT Business Analyst to join our team. This position can be remote or work out of any one of our sites in the US. The IT Business Analyst will have the primary responsibility to support business applications utilized across Nissha Medical Technologies global sites. You will act as a bridge between business needs and technical solutions, working closely with stakeholders, business teams, project teams, and IT colleagues to analyze business processes, identify requirements, and deliver innovative IT solutions that drive organizational success. This individual will support key initiatives across the organization as well as support business application issues. The three main areas of focus are detailed below: Business Applications Support/ Issues Investigation Support the investigation of issues as they are reported to IT. This includes troubleshooting the issue, identifying and analyzing root causes, obtaining additional information related to the issue, documenting findings, testing theories or potential fixes, implementing resolutions following department change policies. BusinessApplication Enhancements Support assigned enhancement requests. Facilitate discovery sessions to fully understand and document business needs. Analyze current processes and identify gaps for improvement. Determine, test, and document potential solutions. Support change plan development and prioritization, ensuring alignment with business goals. Document the change plan (if applicable). Work with management team to implement this following priority, budget, and change policies. Support UAT activities and document feedback for iterative improvements. Site/ Application Implementations Support software implementations across global NMT sites. Develop a strong understanding of business needs by conducting discovery sessions. Document and translate business requirements into clear specifications, process models, use cases, and user stories. Support system configurations and testing as needed. Provide end-user training throughout the project lifecycles and post-Go Live support. Support Go Live activities and monitor hyper care to resolve post-deployment issues. Essential Job Functions 1. Act as an interface between the business and IT team throughout the delivery life cycle. 2. Develop a solid understanding of business needs by holding discovery sessions,documenting business requirements, and translating needs to clear specifications. 3. Research and identify potential options that are both feasible and serve the business needs. 4. Maintain business requirements throughout the delivery cycle, incorporating any changes to scope or the proposed solution as they arise. 5. Support scope management of assigned initiatives and escalate scope creep to Project Manager, or Management team as applicable. 6. Support the investigation, troubleshooting, and resolution of issues reported by the business, working with internal/external parties as needed. 7. Support system configurations as needed, including system testing, documentation, and change implementation. 8. Participates in change management activities including software testing, change planning, and change execution activities. 9. Responsible for system documentation including test cases, test artifacts, system “How To” documents, end user troubleshooting guides, and configuration workbooks. 10. Participate in multiple initiatives simultaneously - including site implementations, new module rollouts, enhancement requests, and/or incident investigations. 11. Adheres to all department and organizational policies and procedures. 12. Continue to build upon application knowledge and develop/maintain SME level knowledge within the assigned applications/ modules. Requirements Bachelor's degree from an accredited college with a degree in Project Management, Business or Public Administration, Computer Science, Communications, or a related field Minimum 3 years' experience in system documentation, such as writing business requirements (BRD), business process mapping, creation of test cases, etc. Experience implementing software applications supporting enterprise operations, including ERP systems and integrated business operations applications Experience working with cross functional and global teams Demonstrated experience managing projects or tasks through the SDLC phases, from requirements gathering to deployment and maintenance Experience using Microsoft Word, Excel, and Visio Possess excellent written and verbal communication skills Requires two or more years of relevant experience as a business analyst, business systems analyst, or systems project manager Some international and domestic travel may be required Preferred: Experience with Oracle Fusion, ROBAR, or RFGen is a plus Functional business experience in areas of distribution, manufacturing, supply chain, sales, or finance operations is a plus Prior system development and package implementation experience using a formal methodology (Waterfall, Agile, etc.) Knowledge, Skills, and Abilities Enjoys helping others and collaborating towards a solution that works for all Ability to initiate, maintain, and develop relationships Ability to communicate effectively to both technical and non-technical audiences Embraces challenges, remains positive Proactive in nature Knowledgeable about key business processes across financials, supply chain, manufacturing, and human resource organizations Demonstrates high attention to detail and accuracy in work products Flexibility in assuming additional duties not outlined in the essential job functions Demonstrated success at working across different levels within an organization Nissha Medical Technologies is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $80,000 - 110,000 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over sponsorship of employment visas at this time. Why choose Nissha to build your career? At Nissha, you can be assured that you will be part of a dynamic, diverse team that is committed to bringing the best versions of ourselves each and every day. We recently received the “General Excellence” manufacturing award from Buffalo Business First, which highlights our dedication to quality, innovation, and sustainability. This recognition celebrates the hard work of our team in producing high-quality medical devices that meet industry standards and enhance patient care. If you are looking for meaningful work that motivates and inspires, you've come to the right place! What we offer that you'll love… Company Culture: At Nissha, we pride ourselves on cultivating an atmosphere of teamwork where all associates feel heard and valued. We may not all think the same, and we wouldn't have it any other way. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all. Training and Development opportunities: Because we foster a culture of continuing education. Let's learn and grow together! Team Building, Connection, and Relationships: We support each other, celebrate our achievements and milestones together, and have FUN. Retirement: We know you want to retire comfortably and we're here to help! Nissha offers a 401(k) Retirement Plan with an attractive employer contribution. Time Away from Work: Whether it is vacation or sick leave, we all need time to recharge. Paid time off is an essential associate benefit and a pillar of self-care. Engagement Activities: Recognition isn't just a once-a-year occurrence at Nissha. We celebrate our team members year-round with summer picnics, holiday parties, and employee spotlight events, just to name a few. Commitment to Wellness: We offer various opportunities to learn about your health, be healthier, and get rewarded for your healthy lifestyle by offering reduced medical premiums. And so much MORE!
    $80k-110k yearly 60d+ ago
  • Technical Documentation Writer (Software)

    Yourcode

    Technical writer job in New York

    Technical Documentation Writer - Software Industry: Financial Technology (Banking Solutions) Contract: 6-12 months (with potential for extension) Are you an experienced Technical Writer or Developer with a passion for documentation and reverse engineering? Do you have a knack for untangling complex systems and making them understandable? If so, we have the perfect opportunity for you. About the Role We are working with a pioneering Software House that provides financial banking solutions for small- to medium-sized banks. Their core system, originally built in the 1970s, has evolved significantly over the last 50 years. However, this evolution has left the technical documentation in dire need of modernization and clarity. As a Technical Documentation Writer, you will: Re-write, organize, and streamline documentation for the entire system. Work closely with developers to understand the nuances of an IBMi Series, RPG-based system. Document "switches" within the software, ensuring clarity on how client-specific configurations impact functionality. Identify and address gaps in existing documentation to reduce errors and improve maintainability. Support developers by creating clear, user-friendly references that assist with adding new features and mitigating potential system failures. What We're Looking For We're seeking a professional who thrives in complexity and brings clarity to chaos. The ideal candidate will have: Essential: Banking industry experience, with familiarity in financial systems or software. Highly Desirable: Experience working with IBMi Series and/or RPG systems. Strong analytical skills to reverse-engineer undocumented systems. Exceptional communication and technical writing skills. A collaborative mindset to engage with developers, engineers, and stakeholders. This role would suit either: A seasoned Technical Writer with a background in legacy systems. A Developer experienced in IBMi Series or RPG who enjoys documentation and creating structure. What's in It for You? Competitive day rate contract position. Flexible working arrangements, including remote options. The chance to make a significant impact on a critical banking platform. Work with a team of talented developers solving real-world challenges for financial institutions. How to Apply If you're ready to tackle a challenging but rewarding project and have the skills to bring clarity to decades of complex systems, we want to hear from you. Apply now with your CV. Technical Documentation Writer - Software Location: Remote / Flexible Contract Industry: Financial Technology (Banking Solutions) Contract: 6-12 months (with potential for extension)
    $62k-85k yearly est. 60d+ ago
  • EdTech Multimedia Content Writer

    Us Tech Solutions 4.4company rating

    Technical writer job in New York, NY

    + The Senior Writer is a master storyteller who will bring our course content to life. You will be responsible for crafting compelling scripts that captivate learners, transforming technical information into engaging multimedia content. You will work closely with content strategists and subject matter experts to ensure accuracy and relevance, while infusing our content with creativity, concreteness/tangibility, memorability, fun and "wow" moments. **Responsibilities:** + Creative concepting: Develop a way-in for each of our courses and how we will transform our technical content into spoken words. + Scriptwriting: Own the end-to-end development of scripts for video lectures, readings, and all other course materials, incorporating storytelling techniques and adding a helpful, conversational tone. + Create interactive and situational learning activities. Create engaging and immersive examples, situations and challenges for course activities that will immerse learners and allow them to practice their skills through doing. + Development of companion materials: Develop exemplars, infographics, takeaway guides, and readings that supplement the learner experience. + Editing and Proofreading: Ensure all materials are clear, concise, and error-free. **Experience:** + A portfolio showcasing exceptional writing skills and a knack for storytelling. + Proven experience of scriptwriting on technical or complex topics or issues, ideally in the educational or entertainment industries. + Exceptional writing skills and professional portfolio, with the ability to translate complex information into clear and engaging prose in a range of styles. + A strong understanding of storytelling techniques and the ability to craft compelling narratives. + Experience working with subject matter experts and adapting content for different audiences as needed. A creative mindset and a passion for education. + Excellent communication and collaboration skills. 5-7 years of experience. US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $60k-90k yearly est. 60d+ ago
  • Enablement and Documentation

    Lis Solutions 3.7company rating

    Technical writer job in New York, NY

    Company DescriptionLIS Solutions is a small woman owned business that provides effective solutions to government and private sector clients since 1994. Job Description A great communicator with excellent writing and information design skills, and proven abilities in project management. Appreciation of the challenges and ambiguity involved in documenting early stage products. Qualifications Detail oriented to ensure quality service provided to our clients Good communication skills as will interact with clients daily A team player who is willing to help in other areas as needed A great communicator with excellent writing and information design skills, and proven abilities in project management Appreciation of the challenges and ambiguity involved in documenting early stage products • Strong analytical skills, as well as technical or business writing experience. Bachelor's degree with demonstrated interest in technical communications, technology and technology issues. Outstanding written and verbal communication skills. 2-4 years of experience writing documentation such as procedures and training manuals. Proficiency in Microsoft Office Suite (including Visio), Jive and SharePoint. Has sound organizational, analytical and conceptual skills Ability to plan coordinated objectives Ability to operate in a fast-paced environment Additional Information All your information will be kept confidential according to EEO guidelines. Able to work for any employer in the United States is a requirement.
    $51k-66k yearly est. 60d+ ago
  • Documentation

    Feldmeier Equipment 3.7company rating

    Technical writer job in Syracuse, NY

    The Documentation position is quite varied with regard to the scope of work performed. Workers who are designated as member of the Documentation department may also be tasked with other general work tasks not specifically covered under the Documentation job description. Tasks may include the following but are not limited to; as job duties may change throughout day depending on the workload. Requirements Essential Minimum Duties and Responsibilities: · Comply with all Feldmeier safety and Company policies and Occupational Health and Safety Regulations. · Performing basic office tasks, such a filing, data entry, data retrieval, answering the phones, mail processing, conducting product research, etc. Professionally handling communications with customers, vendors, and other departments. Prepare documentation packages. Working with colleagues to ensure consistency of documentation packages. Collect documentation from various departments and vendors in a timely manner. Scan, copy, print, review, format, and organize documentation; develop and maintain systems for document storage and retrieval. Merge multiple documents and files to create the end user electronic documentation package. Efficiently organize, prioritize, and multi-task as required to meet project deadlines. Ability to learn product lines and job tasks. Proficient typing skills and ability to efficiently use Microsoft Office products (Word, Excel, etc.) and of Adobe Acrobat (PDF's). Wear proper PPE. Perform other duties as assigned. Physical Requirements: · Ability to sit, stand, and/or walk for up to 8 hours per day. · Occasional pushing, pulling, lifting, or carrying up to 20 lbs. · Frequent/ constant use of the hand, arm and fingers to operate a computer keyboard, telephone and other office equipment. · Occasional bending and stooping. Salary Description $19.00-31.50
    $55k-69k yearly est. 60d+ ago
  • SEO Content Writer-Senior Associate

    Jpmorganchase 4.8company rating

    Technical writer job in New York, NY

    We're seeking a seasoned content writer with strong SEO expertise and a passion for financial topics. In this role, you'll craft and optimize consumer-focused articles for Chase, leveraging advanced AI tools to enhance research, drafting, and content quality. You'll collaborate with SEO strategists, compliance, and business partners to deliver accurate, engaging, and compliant content. Success requires deep knowledge of SEO, comfort with AI-driven workflows, and the ability to manage multiple projects in a dynamic environment. As a Search Engine Optimization Content Writer on our content production team, you'll have an opportunity to flex your research, writing and editing skills while helping consumers improve their financial savvy. Reporting to the Managing Editor of Organic Search, your primary mission will be to help build out a best-in-class library of accessible financial content that promotes engagement, establishes authority and helps readers better understand the often tricky and complex world of money, credit and finance. You will be at the center of a fast-paced team, working closely with Search Engine Optimization strategists and editorial colleagues to write and optimize educational articles, using Artificial Intelligence. You'll be expected to leverage advanced Artificial Intelligence tools and platforms to streamline the drafting of long-form articles, enhance research efficiency, and optimize content quality and relevance. In addition, you'll be liaising regularly with a wide range of partners, including those who represent lines of business, compliance and legal. Job responsibilities: Research, write and edit an assortment of consumer-friendly SEO articles for Chase lines of business that include credit card, consumer banking, auto lending, home lending and more. Respond to a steady stream of edits in a timely basis and demonstrate an everyday mastery of detail. Be able to effectively liaise with subject matter experts (SMEs), compliance and legal teams and help shepherd articles toward approval and publication. Utilize AI-powered writing tools to draft, refine, and optimize long-form articles, ensuring content is both engaging and aligned with SEO best practices. Draft engaging, SEO-friendly articles at a consistent pace that allows the content team to meet monthly KPIs and annual OKRs. Manage a pipeline of live articles that are due for annual recertification, ensuring the content is fresh and up-to-date. Be able to hop in and out of platforms and applications at a moment's notice, drafting articles one moment, exploring specific metrics the next. Represent the SEO content team on calls with applicable stakeholders and partners. Maintain a superior level of risk and controls oversight in your everyday work, ensuring you follow the prescribed approval workflow for all your content. Required qualifications, capabilities and skills: 5+ years of verifiable work experience writing about financial services, pharmaceuticals, healthcare, or insurance with a selection of professional writing samples for us to evaluate. Proven project management skills that show your ability to maintain multiple assignments at once, while completing all required steps in a fast-paced production workflow. Demonstrated experience using AI-driven content creation tools (such as Writer.ai, ChatGPT, Jasper, or similar) to draft, edit, and enhance long-form articles. An understanding of AI prompt engineering and how to leverage prompting for consistent, high quality outputs. Experience having your work reviewed by multiple stakeholders/review partners Exhibit a firm grasp of SEO best practices and how they factor into quality content. Ability to liaise with a wide range of partners-in person, via Zoom and through email and messaging services. A proven ability to adapt to and learn new tech platforms and new workflow processes. Demonstrated ability to juggle multiple projects at once, hit deadlines and deliver toward clearly defined expectations. A high comfort level with multi-tasking and managing your time efficiently. Possess excellent verbal/written communication skills and attention to detail. Preferred qualifications, capabilities and skills: Demonstrated proficiency with Adobe Workfront as a project management and reporting tool. Advanced proficiency in leveraging Artificial Intelligence platforms. Possess some basic knowledge of financial products and services including credit card features, auto lending, consumer banking, and home lending. Experience having your work reviewed by multiple stakeholders/review partners-bonus if you have proven experience with compliance departments.
    $66k-99k yearly est. Auto-Apply 7d ago
  • Digital Marketing Content Writer - Graduate & O...

    University at Albany 4.3company rating

    Technical writer job in Albany, NY

    The University at Albany is seeking a talented Digital Marketing Content Writer to join our Communications and Marketing team. In this role, you'll craft compelling content that drives enrollment for our graduate and online programs writing email campaigns, building segmented journeys in Slate CRM, and using A/B testing to refine performance. You'll also develop blogs, web copy, and other digital content designed to improve search visibility, including optimization for emerging generative AI search engines. The ideal candidate has strong writing skills, creativity, and a data-informed mindset, with bonus points for experience in Slate, SEO, or basic HTML/email platforms. If you're passionate about blending storytelling with strategy to reach new audiences, we'd love to hear from you. Position Overview The University at Albany seeks a creative, detail-oriented Digital Marketing Content Writer to support the growth of its graduate and online programs. This position will focus primarily on email marketing content, campaign development, audience segmentation, and A/B testing, while also contributing to blogs, web content, and other digital assets that enhance search visibility including optimization for emerging generative AI search engines. The ideal candidate combines strong writing skills with a working knowledge of higher education marketing, digital engagement best practices, and CRM-driven campaign execution. Primary Responsibilities: * Email Marketing & Campaigns * Write, edit, and optimize compelling copy for lead-nurturing email campaigns. * Develop segmented campaign content for diverse audiences (graduate, professional, and adult learners). * Collaborate with enrollment and marketing teams to execute campaigns in Slate CRM. * Conduct A/B testing on subject lines, messaging, and design elements to refine strategy and improve performance. * Monitor results and recommend content adjustments based on open rates, CTR, and conversion data. * Content Strategy & Development * Produce blogs, landing page content, and other digital copy that supports SEO and Generative Engine Optimization (GEO). * Craft messaging that aligns with institutional brand voice while addressing program-specific value propositions. * Repurpose and adapt content across multiple platforms (web, email, social, paid media). * Optimization & Research * Incorporate keyword, search trend, and generative AI question insights into content. * Collaborate with marketing analytics staff to refine messaging for maximum engagement. * Stay current on best practices in higher education marketing, email deliverability, SEO/GEO, and CRM workflows. * Other reasonable duties as assigned. Functional and Supervisory Relationships: * Reports to Copywriter * Supervises the following positions: none Job Requirements: * Demonstrated professional writing experience with a portfolio of digital content. * Strong understanding of audience segmentation, digital engagement, and higher education enrollment communications. * Ability to write in a clear, persuasive, and brand-aligned voice. Requirements: Minimum Qualifications: * Bachelor's degree in marketing, communications, English, journalism, or related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization * 1 to 3 years of relevant experience in blogging, digital writing, or similar content creation. * Experience developing copy for email campaigns, web pages, or blogs. * Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community * Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: * Experience with Slate CRM or a comparable higher education CRM system. * Knowledge of SEO strategies and emerging best practices in generative AI optimization. * Familiarity with higher education marketing, particularly for graduate or online programs. * Hands-on experience with A/B testing and applying insights to future campaigns. * Basic HTML/email platform knowledge (e.g., Slate email builder, Mailchimp, Constant Contact). Working Environment: * Typical office environment Additional Information: Professional Rank and Salary Grade: Senior Staff Assistant, SL3, $57,151-$59,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link ********************************** Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER Please apply online via ************************************************************** Application Instructions: Applicants MUST submit the following documents: * Resume * Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications * List of 3 professional references with e-mail addresses and telephone numbers Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.). See the FAQ for using our online system. Please contact us if you need assistance applying through this website. Returning Applicants - Login to your UAlbany Careers Account to check your completed application. Closing date for receipt of applications: January 23, 2026
    $57.2k-59k yearly 35d ago
  • Documentation Specialist - Senior

    Mindlance 4.6company rating

    Technical writer job in New York

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Temporary role with the Client On-boarding Team to support documentation collection efforts for master securities forward transaction agreements. This will involve liaising with clients and several teams in Sales, Legal, Compliance, Credit, Operations, Tax, etc. in order to ensure that time to market is minimized and that transparency can be provided around the process. Additionally, the candidate will be responsible for identifying opportunities to centralize and optimize the processes to constantly improve client satisfaction and the overall group performance. Job Background/context: The Client On-boarding team is global, cross asset class function responsible for both the client experience during the on-boarding process and the overall quality of client/customer data. Client On-boarding is part of the Account Control department within the Information Services Group (ISG) Main areas of interaction • Capital markets Sales • Compliance • Legal • Credit • Settlement Ops • Accounts Control Operations/KYC • Middle Office Key Responsibilities: • Work with clients and sales teams to obtain necessary documentation for account opening • Liase with client on obtaining the master securities forward transaction agreement and supporting documentation • Support and monitor the timely and accurate execution of sales and client requests to the group • Populate account opening, market opening, and tax documentation. Ensure all documents are collected, verified and stored, and provide status back to the client • Perform client documentation searches across internal and external sites and compile client profiles. • Interact with client regarding the latest status and current onboarding actions • Partner with Accounts Control team to ensure KYC/AML/MiFID and other regulatory reviews on all clients is performed • Partner with Credit Risk Officers to ensure that all client review materials are in place and completed • Provide guidance in the role of subject matter expert in the areas of account opening, tax, and local market documentation to both Citi staff and external clients • Maintain MIS on end to end process for tracking turnaround times of deliverables from team and other processing areas Qualifications Qualifications: • BA/BS Degree and/or equivalent experience • 1-2 years experience in financial services • Previous, client facing, middle office or operations financial services experience. • Knowledge of capital market products a plus • Strong analytical and creative solutioning abilities • Strong communications and presentation skills • Strong organization skills with high attention to details Additional Information Regards Venkatesh ************
    $34k-43k yearly est. 60d+ ago
  • Content/Copywriter

    Tw Interactive Search 3.3company rating

    Technical writer job in Philadelphia, PA

    Our client is the nation's largest non-profit professional educational institution devoted to financial services. Holding the highest level of academic accreditation, The College has served as a valued business partner to banks, brokerage firms, insurance companies and others since 1927. The College's faculty represents some of the financial services industry's foremost thought leaders. Job Description Primary Duties • Develops engaging and compelling content for a variety of audiences in support of differing objectives. • Leverages knowledge of marketing communications strategy across all channels including print, web, social media, mobile, and video. • Assists AVP of Marketing and Communications in the development of content strategy. • Researches, writes, edits, and publishes materials for digital platforms that are captivating and SEO friendly. • Uses working knowledge of SEO and tactics to improve website traffic generation. • Creates digital and print marketing tools including dynamic emails, websites, blog posts, images, and videos that enhance marketing efforts. • Enforces brand tone and voice guidelines for all digital content and copy. • Guarantees the quality of site, email, and digital content to ensure copy, images, hyperlinks, and other assets meet branding guidelines and are fully functional. • Assumes accountability for the accuracy and integrity of content. • Models and upholds company core values. • Performs other related duties and responsibilities as assigned. Qualifications • Performs other related duties and responsibilities as assigned. QUALIFICATIONS: • Excellent verbal and written communication skills, and ability to interact professionally with a diverse group of individuals • Entrepreneurial spirit with a strong sense of ownership, urgency, and follow through • Demonstrated ability to effectively manage time and prioritize efforts • Strong interest in current media and social media trends • Ability to multi-task and work in a fast paced environment • Open to growing as part of a team - ability to take direction and be taught • Knowledge of current cultural and technology trends • Experience with Drupal, Google Analytics, and/or Adwords a plus Additional Information EXPERIENCE/EDUCATION: • 1-3 years of experience • Bachelor's Degree in English, Marketing, or a related field • Knowledge of the Insurance/Financial Services industry • Comfortable working with a Mac. • All applicants must submit a writing portfolio in addition to resume and cover letter
    $49k-71k yearly est. 1d ago
  • Substack Writer and Growth Strategist

    Vaynermedia 4.5company rating

    Technical writer job in New York, NY

    VaynerMedia is a contemporary global creative and media agency with an expertise in driving relevance for clients and delivering impactful business results. The independently-owned agency was founded in 2009 and has offices in New York, Los Angeles, London, Singapore and Mexico City. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies. This position is a three to six month temporary residency with the potential to go full-time immediately following. We are currently accepting applications for this position to start immediately. Location: Remote The Role We're looking for someone who can help architect, write, and scale Gary Vaynerchuk's Substack as a thought-leadership and culture hub. The ideal candidate is a writer-strategist hybrid who lives and breathes storytelling, audience growth, and platform psychology. You'll build out Gary's Substack presence: Shaping the content strategy, growing the subscriber base, and connecting it to the broader ecosystem of video and social content. What You'll Do Lead Substack strategy & growth: Own the publishing schedule, tone, and distribution strategy for Gary's Substack. Research, write & edit: Turn Gary's ideas, interviews, and content into high-impact Substack content to build engagement and grow the subscriber base. Interviewing: Interview Gary to extract his insights and produce original content. Driving subscribers: Collaborate with the creative and platform teams to distribute Substack stories, and drive more subscribers. Come up with creative growth strategies. Analyze & iterate: Go beyond surface metrics: Draw insights from engagement data and reader behavior to guide concepts we publish and frequency. Understand user behavior on the platform deeply. Stay ahead of the curve: Keep tabs on Substack and newsletter best practices, algorithm updates, and emerging content patterns. Balance doing what works and what's proven, and experimenting with things no one else is doing. You Might Be a Fit If You… Have proven experience writing or editing for Substack, newsletters, or editorial brands that grew to meaningful audiences. Have excellent long-form and short-form writing skills. Have a deep understanding of Gary's message and personal brand. Understand what he talks about, and how he talks about it. Understand social strategy: You know how content performs differently on Substack, X, TikTok, LinkedIn, and YouTube, and can promote content contextually for the platform. Are analytical and creative. Equally comfortable dissecting data dashboards and crafting an opening paragraph that hooks. Are deeply curious. Curiosity translates to what you want to hear Gary should talk more about, and how the content is performing. Are plugged into internet culture: You instinctively know what will resonate, and you can connect macro trends to what's relevant to Gary's brand.
    $89k-128k yearly est. Auto-Apply 60d+ ago
  • Voice AI Conversation & Campaign Writer

    Medical Guardian 4.2company rating

    Technical writer job in Philadelphia, PA

    Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we're redefining what it means to age confidently and independently. We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose. About the Role Medical Guardian is seeking a curious, creative, detail-oriented Voice AI Conversation & Campaign Writer to help build the next generation of AI-powered engagement experiences for our members and caregivers. This is an ideal role for someone early in their career who is passionate about AI, human-centered communication, language, sentiment, and behavior design - and wants to grow into the expanding field of conversational AI. You will write the scripts, messaging flows, and conversation logic that power our voice AI bots, ensuring that every interaction feels empathetic, natural, clear, and aligned with the Medical Guardian brand and mission. You'll collaborate closely with Product, Data, AI Engineering, and Member Experience teams to shape meaningful conversations that support seniors' wellness, safety, and engagement. What You'll Do Write conversational scripts, dialogue flows, and engagement campaigns for AI voice bots and automated outreach Interpret sentiment, tone, and emotional cues to shape empathetic and appropriate responses Build behaviorally informed outreach sequences, including wellness check-ins, nudges, reminders, and caregiver communications Collaborate with AI engineers and product managers to translate campaign goals into conversational logic Test and refine bot dialogs based on performance data, sentiment analysis, and user feedback Maintain brand voice guidelines and ensure tone consistency across all AI interactions Partner with Member Services to ensure conversations meet real-world needs and reduce friction Document conversational patterns, edge cases, and escalation paths for human handoff Stay current on trends in conversational AI, behavior design, linguistics, and human-computer interaction About You 1+ years of experience in writing, content creation, UX writing, customer success, support scripting, marketing copywriting, or related fields Strong command of English language, tone, clarity, and grammar Natural empathy and the ability to write for sensitive and emotionally nuanced situations Curiosity about AI, machine learning, and conversational design (formal background not required) Comfortable analyzing feedback, sentiment data, and performance metrics to improve scripts Excellent communication skills and ability to collaborate with cross-functional teams Highly organized with strong attention to detail Interest in supporting seniors, healthcare innovation, or mission-driven work Candidates must be authorized to work in the United States without current or future need for visa sponsorship. Must have the ability to work from our Philadelphia office on Tuesdays and Wednesdays. Bonus Skills (Not Required) Experience with conversational AI platforms (e.g., Dialogflow, Voiceflow, Cognigy, etc.) Background in psychology, linguistics, creative writing, communication, or human behavior Experience writing support scripts or call center playbooks Familiarity with sentiment detection, natural language processing, or AI ethics Understanding of APIs Experience with telephony systems such as Five9 Exprience with campaign management with outreach to customers Why Join Medical Guardian? Work at the forefront of AI + human hybrid care, building tools that meaningfully impact people's lives Opportunity to grow into product, AI design, or conversational strategy roles Mission-driven culture focused on safety, wellness, and empowering aging adults Collaborative team environment where innovation and empathy are valued Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick Time Off & Holidays) Company Paid Short Term Disability and Life Insurance Retirement Plan (401k) with Company Match
    $73k-116k yearly est. Auto-Apply 28d ago
  • UX Writer

    Better Inspect, LLC 4.5company rating

    Technical writer job in New York, NY

    Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better: * We've funded over $100 billion in loans for our customers, more than any other fintech * Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval * Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender * Fintech Breakthrough Award: Best Lending Innovation Award * Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing * We are Forbes' Best Online Mortgage Lender for 2023 * We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. A Better Opportunity The UX Writer will play a critical role in defining and refining the user experience for our digital products. The focus is on crafting clear, concise, and user-centric copy across all customer touchpoints, ensuring users can navigate our interfaces with clarity and confidence. This role combines writing talent with a deep understanding of user-centered design and product strategy. Responsibilities: * Create clear, concise, and engaging copy for user interfaces, microcopy (buttons, error messages, instructional text), help articles, and notifications. * Collaborate closely with designers, product managers, engineers, and researchers to ensure content aligns with user needs and business objectives. * Develop and maintain content style guides and standards for tone, consistency, and brand voice across platforms. * Conduct and apply user research and testing to optimize copy for usability and clarity. * Edit and revise existing content for improved readability, accessibility, and effectiveness. * Document and maintain copywriting guidelines and best practices. * Actively participate in design and content brainstorming, usability reviews, and feedback sessions. Qualifications: * Bachelor's degree in Communications, Human-Computer Interaction, or a related field. * 2+ years of experience in UX writing, content strategy, or similar roles OR user research * Excellent writing, editing, and communication skills with a user-first mindset. * Strong understanding of user-centered design principles and digital product UX. * Experience conducting user research and usability testing. * Familiarity with design tools (Figma, Sketch, Adobe XD) and agile product workflows. * Knowledge of accessibility standards and best practices. * Collaborative spirit; able to work effectively with cross-functional teams. * Experience in highly regulated industries or localization for global audiences preferred. * Understanding of content management systems (CMS), HTML/CSS basics, and conversational interfaces (chatbots, voice UI) preferred. * UX Writing certification (e.g., UX Writing Hub, Nielsen Norman Group) is a plus. $95,000 - $120,000 a year Company Benefits We are thrilled to offer all our full-time employees the following benefit offerings: * Benefits eligibility effective DAY ONE * *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage) * Flexible PTO * Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you! * Personalized care for every fertility and family care journey for our employees and their partner! * Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match! * Discount programs and perks including pet Insurance! The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided. Disclaimer Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $95k-120k yearly 60d+ ago
  • Plan Writer

    Citizen Advocates 4.5company rating

    Technical writer job in Malone, NY

    Our Mission and Vision are supported by a foundation of excellence SUMMARY/OBJECTIVE: It is the Program Writer's responsibility to ensure that all daily and monthly notes are done accurately and timely for billing purposes according to regulation, the Program Writer writes and implements person centered staff action plans, audits and approves daily notes. The Program writer writes a monthly summary note on each person on their case load. Program Writers monitor progress with plans and update as needed, attend all life plan meetings, and represent the person being served. Essential Functions (Job Duties) Conduct audits on daily notes to ensure billing requirements are met. Approve notes that are acceptable for billing in Medisked. Train/monitor staff on daily data collection and staff action plans in place. Attend Life Plan/admission discharge, Special ITT meetings and create meeting minutes from these meetings. Print and file life plan meeting minutes. Complete monthly notes of the daily data collected. Create Person Centered Staff Action Plans and residential Individual Plans of Protective Oversight based on each individuals' likes/dislikes and needs. Monthly observations two times per month/document the observation. Monitor outcomes through staff action plans, objectives, and assessments. Participate in bi-monthly staff meetings and other required meetings with staff. • Record all relevant information in appropriate section of Communication Log. Ensures residents' rights are respected. Coordinate admission/discharge meetings. Provide supports to assist each individual with environmental and personal demands. Ensure staff minimums are always being met. Complete Medication Certification course. Ensure that all regulations are followed. Attend all mandatory training. Upload needed documents into Medisked. Print all signed and approved Staff action plans and file them in the black file with the signature page. Print all signed monthly notes and file them in the black file. Print all life plans and file them in the black file. Coordinate community outings for each person serve. Report any accidents, illnesses, untoward incidents or any other unusual circumstances or behavior to the Team Manager and record the same in accordance with the policy and regulations. Attend behavioral health appointments. Other duties as assigned. Qualifications Competencies Excellent written and oral communication skills. Ability to work independently with minimum supervision. Good professional judgement in decision making. Ability to use specialized individual adaptive equipment. Confidentiality. Computer skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position. Work week schedule: Monday through Friday. Hours of work: 8:00 a.m. to 4:30 p.m. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Staff will be expected to travel within the programs they are responsible for. There may be times staff are asked to travel for trainings to help out at another site out of the county. If this were to occur staff can submit for mileage from their work site to the destination and back to their work site. Required Education and Experience High School diploma and at least 2 years' experience working with individuals with developmental disabilities. Or An associate degree in related field preferred with one year of experience working with individuals with developmental disabilities. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $30k-52k yearly est. 2d ago
  • Apex Legends Script Writer

    Proguides

    Technical writer job in Day, NY

    ProGuides is one of the biggest names in Gaming and Esports YouTube content. Our mission is to inspire, instruct, and connect the next generation of gamers. The team here isn't like any other media company - in everything we do we have a clear goal of creating quality content that provides value to our fellow gamers around the world. Whether offering personal coaching, educational tip videos, or inspirational web content, we want to help gamers improve in and out of their game. Position Information ProGuides is looking for a talented high level gamer experienced with writing and creativity to write scripts for our Apex Legends channel content. The writer will research, and write scripts with occasional script revisions with talent producer. Writer is expected to stay up to date on Apex Legends meta, community discussions, and professional tournament standings as well as maintain a high rank in the game. What we're looking for A high level Apex Legends Player Great writing skills. (College experience preferred, but willing to accept anyone with amazing skills) Willing to work in a fast paced team of eSports veterans Someone with a drive to produce amazing content What we offer Experience in the eSports industry with an established brand Steady work, and opportunities to grow 125$/script. Scripts are anywhere from 1200-2200 well crafted words. If you're interested, apply with your relevant experience and we'll be in touch to give you a topic to submit a test script for.
    $52k-84k yearly est. 60d+ ago

Learn more about technical writer jobs

How much does a technical writer earn in Alden, NY?

The average technical writer in Alden, NY earns between $45,000 and $80,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.

Average technical writer salary in Alden, NY

$60,000
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