The Client is seeking a detail-oriented and technically proficient Deviation Investigator to support deviation investigations and technical report writing. This role is responsible for investigating and documenting deviations and non-conformances, ensuring clear, thorough, and compliant documentation. The ideal candidate has strong analytical and writing skills, attention to detail, and the ability to evaluate complex technical issues with precision.
Key Objectives / Deliverables:
Conduct thorough investigations into deviations, identifying root causes and contributing factors
Write clear, concise, and technically accurate deviation investigation reports
Collaborate with cross-functional teams to gather required information and ensure timely resolution of deviations
Apply critical thinking and technical knowledge to assess issues and recommend corrective and preventive actions (CAPAs)
Ensure compliance with internal procedures and applicable regulatory requirements
Requirements (Education, Experience, Training):
Proven ability to write technical documentation or investigation reports
Strong analytical skills and attention to detail
Ability to assess and interpret technical or process-related issues
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite or similar tools
Preferred Qualifications (Not Required):
Background in a technical field such as engineering, life sciences, or quality assurance
Experience in pharmaceutical or biotechnology industries
Familiarity with manufacturing environments and processes
Understanding of deviation management systems and CAPA processes
Ability to work independently and manage multiple priorities
Additional Information:
Training and support will be provided to ensure success in the role
Candidates without direct pharmaceutical or manufacturing experience are encouraged to apply if core requirements are met
This position offers a dynamic work environment with opportunities to contribute to continuous improvement initiatives
$52k-71k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Technical Business Analyst
Kellymitchell Group 4.5
Technical writer job in Charlotte, NC
Our client is seeking a Technical Business Analyst to join their team! This position is located in Charlotte, North Carolina.
Determines user needs and requirements and recommends ways to improve systems by identifying optimizations for legacy IVR and modern conversational platforms
Supports the process of translating business needs into formal technical requirement deliverables to ensure alignment between business goals and technical execution
Serves as the primary point of contact between users and engineering/development staff to facilitate clear communication throughout the project lifecycle
Design complex customer flows, dialog tasks, and utterance mappings to define how the conversational engine processes user intent
Create wireframes, BPMN diagrams, and clickable prototypes to validate customer experience logic and prompt engineering before development begins
Partner with engineering teams to deploy intent recognition and agentic AI solutions, ensuring technical specifications meet the desired user experience
Manage the end-to-end SDLC for conversational AI products, transitioning legacy IVR systems into modern NLU and GenAI-powered experiences
Execute advanced SQL queries and data profiling to optimize bot performance
Identifies, documents, reports, and tracks system issues to maintain high performance and resolve defects post-launch
Desired Skills/Experience:
10+ Years of Experience
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $60.00 and $70.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$60-70 hourly 4d ago
Technical Writer
Integrated Resources 4.5
Technical writer job in Hickory, NC
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.
Job Description
Duties:
Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, spare parts lists and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals. Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials.
Requirements:
·
Must be able to work in a busy
manufacturing environment
.
·
Resources may not be readily available.
·
Must be able to find the necessary contacts for information.
Education:
·
AAS or BS in an Engineering discipline preferred
.
·
Equivalent work experience may be considered on a case by case basis.
Experience:
·
10+ years preferred
.
·
Candidates with experience in new
equipment installation projects
or
new plant implementations
will be given preference.
Travel:
Travel required in NC area
Manager Must Haves:
·
Technical experience working in a
manufacturing
environment
·
Ability to clearly communicate with other team members and superiors
·
Experience coordinating with engineering and other technical contacts to develop technical documentation.
Qualifications
Candidates with experience in new
equipment installation projects
or
new plant implementations
will be given preference.
Experience coordinating with
engineering
and other t
echnical contacts to develop technical documentation
.
Must be able to work in a busy
manufacturing environment
.
Additional Information
Kind Regards
,
Pramod Kumar
Technical Recruiter
Integrated Resources
, Inc.
DIRECT # -
732-844-8730
$58k-80k yearly est. 3d ago
Technical Writer
Zone It Solutions
Technical writer job in Charlotte, NC
Job Description
Zone IT Solutions is seeking for a TechnicalWriter responsible for developing and maintaining enterprise-level technical documentation supporting data governance, data privacy, and cybersecurity initiatives.
Requirements
* 7+ years of experience in technical writing within regulated or enterprise environments
* Strong expertise in cybersecurity, data privacy, and data governance documentation
* Experience with compliance frameworks (NIST 800-53, SOX, ISO 27001, GDPR)
* Ability to translate complex technical and regulatory requirements into clear documentation
* Experience producing audit-ready policies, procedures, SOPs, and controls
* Proficiency with SharePoint, Confluence, and CMS tools
* Ability to create process flows, data flow diagrams, and visual documentation
* Strong collaboration skills with engineering, cybersecurity, risk, legal, and compliance teams
* Excellent written communication and attention to detail
* Bachelor's degree or equivalent relevant experience
Benefits
About Us
We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at ******************************.
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.
$56k-78k yearly est. Easy Apply 7d ago
Technical Writer
Jakepro
Technical writer job in Charlotte, NC
Donec quis orci eget orci vehicula condimentum. Curabitur in libero ut massa volutpat convallis. Morbi odio odio, elementum eu, interdum eu, tincidunt in, leo. Maecenas pulvinar lobortis est. Phasellus sit amet erat.
$56k-78k yearly est. 60d+ ago
Technical Writer
Comp Compworks
Technical writer job in Statesville, NC
Req number:
R6916
Employment type:
Full time
Worksite flexibility:
OnsiteWho we are
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
As the TechnicalWriter, you will be responsible for researching, organizing, writing, editing, and producing documentation.
Job Description
We are looking for a Technical Documentation Specialist to manage and enhance our technical documentation processes and support continuous improvement initiatives. This position will be Full-Time and on-site in Fairview, NC and Arden, NC.
What You'll Do
Format, publish, and manage technical documents, specifications, and work instructions in accordance with company and industry standards
Ensure all documentation is properly controlled and published within the Quality Management System (QMS)
Collaborate with process engineers and subject matter experts to gather, clarify, and update technical content
Support audits and compliance activities by ensuring documentation is accurate, up-to-date, and readily accessible
Identify opportunities to streamline administrative and documentation processes
Support the digitization of manufacturing process documents
Participate in cross-functional meetings to support project planning and execution
Provide feedback and recommendations for process enhancements
What You'll Need
Required:
Strong organizational and communication skills
Familiarity with QMS platforms and document control best practices
Ability to manage multiple priorities in a fast-paced environment
Expert proficiency with Microsoft Office and document management systems
Preferred:
Experience in manufacturing, engineering administration, or technical documentation
Experience with CAD drawings and modeling
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Must be able to communicate with customers/team members over the phone and in person
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$24.00 per hour
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$56k-78k yearly est. Auto-Apply 10d ago
Technical Writer
Tata Consulting Services 4.3
Technical writer job in Charlotte, NC
Must Have Technical/Functional Skills * Ability to communicate complex ideas clearly and concisely. * Understanding the subject matter, often requiring experience in software development or related fields. * Ability to gather and analyze information effectively.
* Expertise in improving document usability through visual elements like graphs and charts.
* Expertise in tailoring communication based on the audience's knowledge and understanding.
Roles & Responsibilities
* Develop, write, and maintain technical documentation for software applications, APIs, SDKs, and tools.
* Translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences.
* Collaborate with developers, product managers, and subject matter experts (SMEs) to gather information and validate content.
* Create and update user guides, online help, FAQs, knowledge base articles, and training materials.
* Ensure consistency, clarity, and compliance with company style guides and documentation standards.
* Use content management systems (CMS), version control tools, and publishing platforms to manage documentation.
* Participate in design and code reviews to stay informed about product changes and upcoming features. · Continuously improve documentation based on user feedback and product updates.
* Maintain and update API documentation using tools like Swagger, Postman, or similar
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $110,000-$120,000 a year
$110k-120k yearly 9d ago
Technical Writer
Cai 4.8
Technical writer job in Fairview, NC
**Req number:** R6916 **Employment type:** Full time **Worksite flexibility:** Onsite **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
As the TechnicalWriter, you will be responsible for researching, organizing, writing, editing, and producing documentation.
**Job Description**
We are looking for a **Technical Documentation Specialist** to manage and enhance our technical documentation processes and support continuous improvement initiatives. This position will be **Full-Time** and **on-site** in Fairview, NC and Arden, NC.
**What You'll Do**
+ Format, publish, and manage technical documents, specifications, and work instructions in accordance with company and industry standards
+ Ensure all documentation is properly controlled and published within the Quality Management System (QMS)
+ Collaborate with process engineers and subject matter experts to gather, clarify, and update technical content
+ Support audits and compliance activities by ensuring documentation is accurate, up-to-date, and readily accessible
+ Identify opportunities to streamline administrative and documentation processes
+ Support the digitization of manufacturing process documents
+ Participate in cross-functional meetings to support project planning and execution
+ Provide feedback and recommendations for process enhancements
**What You'll Need**
Required:
+ Strong organizational and communication skills
+ Familiarity with QMS platforms and document control best practices
+ Ability to manage multiple priorities in a fast-paced environment
+ Expert proficiency with Microsoft Office and document management systems
Preferred:
+ Experience in manufacturing, engineering administration, or technical documentation
+ Experience with CAD drawings and modeling
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
+ Must be able to communicate with customers/team members over the phone and in person
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$24.00 per hour
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$48k-66k yearly est. 9d ago
Manager, IT Business Analyst - NAM Customer Excellence
BIC Corporation 4.8
Technical writer job in Charlotte, NC
+ Apply Now + Start applying with LinkedIn + **Please wait...** **Manager, IT Business Analyst - NAM Customer Excellence** Shelton, CT, US, 06484Charlotte, US, 28269 BIC Hybrid Description: For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.
Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.
It's a colorful world - make your mark by joining the BIC team today.
The **Manager, IT Business Analyst - NAM Customer Excellence** focuses on the execution part of Supply Chain which plays a crucial role in ensuring that technology solutions effectively meet the needs of the supply chain.
The Manager, IT Business Analyst also develops and delivers training to end-users, helping them to effectively use the new systems or processes. They provide ongoing support, addressing any issues that arise, troubleshooting problems, and ensuring that the solutions remain effective. They handle requests for changes or enhancements and coordinate with IT teams for system maintenance and updates.
Major Duties :
**Manage Design and Development**
+ Project Planning and Risk Management: Develop and oversee project plans, timelines, and resource allocation, identify and mitigate risks to ensure smooth project execution.
+ Business Needs and Functional Requirements: Assess business needs and translate them into detailed functional requirements.
+ Process and Application Design: Create detailed specifications for processes and application designs to meet business objectives.
+ Application Engineering: Configure and customize JDE, WMS, TMS applications to support business needs, adhering to GSC methodologies.
+ Training and Testing: Develop and conduct system training, and participate in system, integration, and user acceptance testing to ensure effective deployment and user proficiency.
**Manage Solution Implementation**
+ Setup and Configuration: Oversee the setup and customization of JDE, WMS, TMS applications, ensuring proper integration with existing systems.
+ Implementations and Training: Lead the implementation process and deliver training programs to ensure users are proficient with new setups and systems.
+ Application Rollout: Manage the deployment of new functionalities, systems and integrations across multiple locations, tailoring solutions to regional needs.
+ Process Documentation: Create and maintain detailed documentation for processes related to system setup, configuration, and usage.
+ Collaborate with cross-functional teams(IT, Finance, Supply Chain) to integrate new processes, functionalities with other enterprise systems (JDE, WMS, TMS, ...) and ensure data accuracy and consistency.
+ Conduct user acceptance testing (UAT) and facilitate training sessionsto ensure successful adoption and utilization of Supply chain applications: This includes preparing test cases, leading testing sessions, and training users.
+ Provide ongoing support and troubleshooting for users, addressing issues and optimizing system performance: This involves resolving user issues, monitoring system performance, and making necessary adjustments.
+ Stay updated on Supply Chain Execution best practices and industry trends, applying insights to continuously enhance demand planning and factory planning capabilities
**QUALIFICATIONS**
+ Bachelor's degree in engineering, Business Administration, Supply Chain Management, Information Systems, or related field.
+ Proven experience (6+ years) as an IT professional or similar role, a focus on warehouse management systems, Order to cash, Transportation or Customer Service would be prefered
+ Fluent English. Spanish is a plus. We are working in a multicultural environment
+ Knowledges of Supply Chain Processes and Metrics are a plus
+ ERP and Supply Chain Systems: Experience with Enterprise Resource Planning (like JDEdwards (preferred), SAP, Microsoft Dynamics, ...), Warehouse Management, and Transportation Management systems
+ Data Analysis and Management: Proficiency in analyzing large datasets, understanding data modeling, and utilizing tools like SQL, Excel, or business intelligence platforms
+ Understanding of how to integrate various IT systems and platforms through APIs and other integration methods.
+ Business Analysis Skills
+ Project Management skills
+ Excellent Communication and Collaboration skills
+ Problem-Solving and Analytical Thinking
BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.
BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.
$83k-104k yearly est. 60d+ ago
Technical Business Analyst
Artech Information System 4.8
Technical writer job in Charlotte, NC
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Technical Business Analyst
Duration: 8+ months contract
Location:Charlotte, NC
The successful candidate will have experience and expertise in:
• Eliciting requirements with business partners and tracking enhancement requests in a product backlog.
• Preferred experience with Agile development methodology.
• Writing Business Requirements Document (BRD), Functional System Design (FSD) documents, User Stories, and Use Cases.
• Working closely with development team.
• Preferred experience creating screen mockups.
• Thorough understanding of Software Development Life Cycle (SDLC) concepts.
• Working closely with QA team and tracking defects
Qualifications
experience creating screen mockups
creating Business Requirements Document (BRD), Functional System Design (FSD) documents, User Stories, and Use Cases.
Financial/ Banking industry experience
Additional Information
For more information, Please contact
Jyoti
************
$90k-117k yearly est. 60d+ ago
Senior Technical Writer
Contact Government Services, LLC
Technical writer job in Charlotte, NC
Job DescriptionSenior TechnicalWriterEmployment Type: Full-Time, ExperiencedDepartment: Technology Support CGS is seeking an experienced Senior TechnicalWriter to provide consultative, analytical, and documentation support for a large Federal agency initiative.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Drafting and development of technical documentation related to a variety of projects in the IT space.- Work closely with project stakeholders to establish technical processes and procedures.- Document projects through the SDLC.- Provide status reports for multiple ongoing projects and related documentation efforts.- Assist with both user and admin level documentation.
Qualifications:- Excellent writing and Communication skills.- 5+ years experience with development of technical documentation.- 3+ years experience with development of user documentation.- Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.- Ability to produce quality work independently or in a group setting.- Experience with MS Office Suite including Visio.- Willingness and ability to pass background check/security screening.
Ideally, you will also have:- Familiarity with Business Intelligence/Analysis applications.- Experience with Government software development policies and procedures.- Client facing communication experience.- Federal Agency issued security clearance.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact: Email: *******************
#CJ
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$61k-84k yearly est. Easy Apply 8d ago
Technical Business Analyst
Collabera 4.5
Technical writer job in Charlotte, NC
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Minimum Qualifications:
• 3+ years of experience scheduling system changes among several internal teams
• Experience with technology tools for change management, scheduling and/or automation
• Solid skills in Microsoft PowerPoint, Excel, Word and SharePoint
• Experience understanding complex problems and suggesting solutions
• Strong analytical and problem solving skills with proven ability to perform the business analyst role for complex projects
Qualifications
Preferred Qualifications:
• 5+ years in leadership or supervisory roles and responsibilities
• 5+ years of experience taking a lead role in moderately complex technology projects.
• Knowledge of Oracle, SQL, Sybase, and DB2 technical administration functions
• Managed projects as part of a larger portfolio for a specific business requirement in the area of cyber security.
• Excellent communication(oral and written) and ability to communicate effectively with technical, business and executive staff, organizational, negotiation, team and client relation skills
Additional Information
To know more about this position or to schedule an interview please contact:
Rianard Joven Villanueva
************
***********************************
$78k-98k yearly est. Easy Apply 60d+ ago
Technical Writer/Editor
Prosidian Consulting
Technical writer job in Charlotte, NC
@ProSidian is looking for “Great People Who Lead” at all levels in the organization.
ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and HR Talent Management. We help clients improve their operations.
Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information.
ProSidian Consulting seeks a Technical Editor/Writer to join our team. The position provides an opportunity to draft key business documents that support management and operations consulting business development and other internal initiatives. The selected candidate will work with collaborative teams to compose and revise business materials for ProSidian and its engagement teams. In addition to receiving a competitive salary, the Technical Editor/Writer will enhance their skill set by working among a talented and technically accomplished group of colleagues. The selected candidate will also enjoy a flexible work environment where contributions are recognized and rewarded. The job description below summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.
RESPONSIBILITIES FOR THIS POSITION:
Gathers, analyzes, translates and composes technical information into clear, readable documents to be used by technical and nontechnical personnel. Composes technical documents including, user's manuals, training materials, installation guides, proposals, client content, thought leadership, publications, and reports. Edits functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents. Conducts research and ensures the use of proper technical terminology. Collaborates with internal and external stakeholders on the development of documentation. Assist in maintaining documentation, presentations, matrices, and other project related information in the normal upkeep of project. Maintains documentation security, back up, and accessibility.
Organizes and prepares specified proposals, content, and proposal, client content, thought leadership, and publications including compilation and analysis of source material. Coordinates editing, composition, production, and delivery in accordance with applicable specifications, standards, and other requirements.
Participates in the establishment of guidelines and standards for text and graphics.
Conducts research on the subject matter including interviewing and observing subject matter experts, researching journals, on-line sources, and other substantive source material to write technical materials.
Coordinates ancillary services and interdepartmental activities required for proposal, client content, thought leadership, and publication, preparation, and delivery.
Oversees the maintenance of cost and schedule status information for each assigned project.
Serves as a focal point for problems and inquiries related to assigned projects.
Coordinates the quality-control activities required to ensure the accuracy and adequacy of each proposal, client content, thought leadership, and publication, including in-process and final reviews, editing for compliance with all applicable specifications and standards, validation, and change verification.
Produces proposal, client content, thought leadership, and publications using computerized composition and text-management systems.
Maintains constantly high qualitative and quantitative output standards to ensure that quality proposal, client content, thought leadership, and publications are produced.
Completes all projects within the established schedules and authorized funding.
Complies with all applicable specifications, standards, and other project constraints.
Establishes and achieves annual quality and productivity goals.
KEY RESPONSIBILITIES
Research Writing: Researches, organizes, writes, edits, and produces technical data for major proposal, client content, thought leadership, and publication projects.
Collateral Development: Organizes material and writes descriptive copy according to standards regarding order, clarity, conciseness, style, and terminology.
Illustration Creation: May participate in the establishment of style guidelines and standards for texts and illustrations. May provide work leadership for lower level team members.
Technical Writing: Writes and restructures/rewrites/edits proposal sections, resumes, and past performance references; conceptualizes graphics; and prepares tables and focus boxes.
Proposal Support: Brainstorms and helps in outlining proposal sections that are compliant and written to obtain the highest possible evaluation score. Issues data calls and interviews subject matter experts to collect the right content.
Technical Editing: Provides light, moderate, and in-depth editing and proofreading (copy edit) of proposal or other document sections and graphics to ensure consistency, clarity, completeness, conciseness, and correctness. Oversees development of an acronyms list.
The Technical Editor/Writer will plan, outline and draft technical manuals and other proposal, client content, thought leadership, and publications that relate to ProSidian Consulting services and solutions. It is also their responsibility to edit and format these documents. These writers will acquire and organize basic source material, including applicable specifications, technical write-ups and drawings. As part of this process, ProSidian team members will work to research and interpret schematics, design technical specifications, create/leverage/retool collateral, and design diagrams.
Qualifications
ADDITIONAL REQUIREMENTS
Exercise creative thinking and ideation to advance our business performance.
Candidates should demonstrate a strong ability to draft and edit business documents.
Ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face. Some travel may be required.
The TechnicalWriter/Editor must have a bachelor's degree in a related specialty or the equivalent, and four to six years of related (technical writing/editing) experience.
Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Details will be discussed with qualified candidates.
Experience with Microsoft Office applications
Normal demands associated with an office environment as well as normal demands associated with working remotely.
Additional Information
ADDITIONAL NOTES FROM HR: ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
All your information will be kept confidential according to EEO guidelines.
$49k-66k yearly est. 60d+ ago
IT Business Analyst
Sharp Decisions 4.6
Technical writer job in Charlotte, NC
We are looking for a Sr. Business Analyst with capital markets experience. Qualifications and Skills * 10+ years of experience in Capital Markets as a Project Manager or Business Analyst with experience in system implementations or equivalent operational experience on central datamarts like Security Master or Pricing Master.
* Good understanding of the financial terminology and various securities and asset classes
* Experience with data projects involving concepts and processes related to data management, such as critical data elements, data architecture, data models, data lineage, data quality, data dictionary etc.
* Strong analytical, strategic thinking and problem-solving skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements.
* Strong verbal and written communication skills. Ability to communicate effectively and confidently with users, team members.
* Strong work ethic with focus on meeting deadlines, objectives, and ability to learn new products and systems in a timely manner.
* Experience working directly within Technology.
* Experience with stakeholder management.
* Ability to prioritize efforts across multiple projects and manage competing deadlines with stakeholders.
* Strong skills working with MS Excel, MS Project, MS Word, MS Power Point & SharePoint.
* Bachelors degree in finance or MBA or Computer Science or Information Systems preferred.
#LI-BP1
$82k-100k yearly est. 27d ago
Technical Business Analyst
Tectammina
Technical writer job in Charlotte, NC
The position is for a Technical Business Analyst within the Finance Change Management & Technology Organization. The candidate will work both independently and collaboratively on initiatives and business-as-usual efforts. The following activities will be performed:
Take end-to-end ownership of projects by gathering requirements, building the design, assisting in the development, performing testing, and implementing the solution into production;
Create all project documentation including BRDs, HLD/LLDs, Test Plans, and Test Scripts;
Work closely with the business partners and developers;
Query large amounts of data, analyze results, evaluate data anomalies and work with peers to resolve issues.
The resource must be self-motivated and be able to work with minimal supervision. The Resource must also be able to partner with both the business and technical peers to ensure timely and accurate results
Required Skills:
• Strong technical aptitude
• Excellent analytical thinking and problem solving
• Effective communication
• Communicate clearly and concisely both verbally and in writing
• Strong time management and task prioritization skills, including multi-tasking
• Take on tasks independently and see them through to completion
• Excellent interpersonal skills
• Strong organization and partnering skills
• Excellent analytical thinking and problem solving
• Foster collaborative relationships within and across business units
• Self motivated
• Attention to detail
• Experience with Oracle and Teradata databases and query tools
• Intermediate SQL skills
Desired Skills:
Mainframe: COBOL, JCL, ISPF
Unix Shell Scripting, Oracle SQL Loader
Hadoop
Excellent documentation skills
Additional Information
Job Status: Permanent / Full time postion
Eligibility: EAD GC/ GC/ US Citizen
Share the Profiles to **********************
Contact: ************
Keep the subject line with Job Title and Location
$72k-95k yearly est. Easy Apply 3d ago
IT Business Analyst
Transportation Insight 4.1
Technical writer job in Hickory, NC
Job Title: Sr. IT Business Analyst COMPANY STATEMENT: As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain. Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day. JOB PURPOSE: The business analyst's primary objective is helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. This person will serve as the liaison between the business and IT departments. Also responsible for the translation of business needs to IT solutions, and vice versa, with current programs, projects, and initiatives in mind. CRITICAL JOB FUNCTIONS:
Determine operational objectives by studying business functions; gathering information and evaluating output requirements and formats
Gather intelligence from corporate executives and middle managers about needs and future growth
Construct workflow charts and diagrams, studying system capabilities and writing specifications
Improve systems by studying current practices and designing modifications
Recommend controls by identifying problems and writing improved procedures
Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
Participate in IT prioritization meetings, ranking IT requests according to impact and difficulty
Partner with application directors and creators to ensure each project meets a specific need and resolves successfully
Compile and distribute reports on application development and deployment
Consult with the executive team and the IT department on the newest technology and its implications in the industry
Providing leadership, training, coaching, and guidance to junior staff
SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS:
Ability to impact operations and effect change without being confrontational
Ability to work independently and with others
Extremely organized with strong time-management skills
Understanding of modeling techniques and methodologies
Knowledge of software development lifecycles
Competency in Microsoft applications including Word, Excel, and Visio
Exceptional analytical and conceptual thinking skills
JOB REQUIREMENTS:
Bachelor's degree in logistics, supply chain, business, economics, computer information systems or equivalent experience in the industry at the discretion of the hiring manager.
5+ years' experience working in transportation/logistics
3+ years' experience as an IT Business Analyst
3+ years' experience leading and supporting software development projects
Excellent problem-solving skills
Must possess a proven ability to complete detailed assignments accurately in a timely fashion
Strong organizational and planning skills
Strong written and oral communication skills
EEOC/ADA STATEMENT: Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
$77k-103k yearly est. 60d+ ago
Procedure Writer Business Process Associate
JPMC
Technical writer job in Charlotte, NC
Join our team and play a key role in driving operational excellence and shaping the future of Global Banking through your expertise and leadership.
As a Procedure Writer Business Process Associate within Global Banking, you will provide technical writing support using Structured Authoring, manage periodic change requests, and oversee the annual attestation process. Your role will require high level of critical thinking, problem-solving skills to research inquiries, and recommend solutions, stakeholder management, and project management.
Job responsibilities
Manage medium to complex requests and projects.
Foster an environment of trust with internal partners and their senior management, where issues are escalated, identified, and resolved effectively.
Create, modify, and write standardized procedure documents through partnership with Product, Subject Matter Experts, and Library Function owners to maintain accuracy of content.
Continuously ensure that documents are updated, streamlined, maintained and archived appropriately.
Identifies and remediates process or control gaps that deviates from approved writing standard.
Work across organizational boundaries with internal partners to ensure the delivery of quality products and services.
Respond to inquiries from Global Banking partners related to operating procedure changes and creation.
Build relationships and establish credibility which is founded on a detailed understanding of operational data and processes.
Prioritize inquiries to ensure visibility, traction, and resolution.
Set expectations, facilitate internal communication, and resolve inquiries through effective communication.
Required qualifications, skills and capabilities:
Good communication skills both verbal and written.
Experience developing, writing, and/or maintaining standard operating procedures.
Experience in service, operations, treasury, implementations, sales, or portfolio management
Ability to write in a simple, clear, and concise manner including documenting processes and summarizing complex issues and situations.
Previous experience adapting to a fast paced, transformative work environment while driving results.
Motivated self-starter & continuous learner who is driven to solve problems.
A strong aptitude for critical thinking and tactical execution.
Excellent interpersonal, influencing, communication and partnership skills.
Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines.
Strong interpersonal, influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners.
Preferred qualifications, skills and capabilities:
College degree preferred, and / or with minimum of 3 years of experience in client service, operations, technology, sales, or portfolio management.
Technical writing or Structured Authoring experience is an advantage, but not required with experience in Content Management Tool such as Adobe Experience Manager authoring using DITA.
Commercial or Financial services experience with knowledge on Treasury products is a plus.
$55k-90k yearly est. Auto-Apply 60d+ ago
Proposal Writer - Heavy Civil Construction
Ames Construction 4.7
Technical writer job in Charlotte, NC
Ames Construction has built America for more than 60 years, and the exceptional people who make up our team are a vital factor in our success. We are a full-service, heavy civil and industrial general contractor that brings innovative solutions to many market segments, from highway and bridge construction to mining and rail. Ames is an employee-owned company that retains its entrepreneurial spirit while offering the experience and stability of a proven construction industry leader. Equipped with our core values of People, Team, Our Bond, Persistence, and Vision, we make communities across the U.S. safer, keep supply chains moving, and lay the groundwork for a sustainable future. By joining Ames, you will be working with talented colleagues at an award-winning, nationally recognized top 65 general contractor.
The Proposal Writer will be responsible for developing and managing high-quality, compliant, and compelling proposals in response to RFQs, RFPs, and SOQs for heavy civil construction projects. This role requires excellent communication and writing skills, a firm understanding of civil construction processes, and the ability to work collaboratively with internal teams and external partners.
Key Responsibilities:
* Review and interpret RFP/RFQ documents to develop compliant, client-focused responses.
* Write, edit, and organize proposal content including executive summaries, approach narratives, project descriptions, resumes, safety records, and organizational charts.
* Coordinate with estimating, operations, engineering, and business development teams to gather technical content and ensure proposal accuracy.
* Manage multiple deadlines, proposal schedules, and submission requirements.
* Maintain and update a library of boilerplate content, resumes, and project write-ups.
* Assist in developing presentations and marketing collateral as needed.
* Ensure all submissions align with client requirements and company branding.
Qualifications:
* Bachelor's degree in Communications, English, Civil Engineering, Construction Management, or a related field.
* 2-5 years of experience writing proposals in the heavy civil, construction, or AEC (Architecture, Engineering, Construction) industry.
* Strong writing, editing, and organizational skills with a keen attention to detail.
* Familiarity with public agency procurement processes (e.g., DOTs, municipalities, transit authorities).
* Proficient in Microsoft Office (Word, Excel, PowerPoint); knowledge of Adobe Creative Suite (InDesign, Illustrator) is a plus.
Preferred Skills:
* Experience preparing proposals for design-bid-build, design-build, progressive design-build, and CM/GC projects.
* Understanding of construction documents including schedules, cost estimates, and work plans.
* Ability to manage input from multiple stakeholders under tight deadlines.
Ames Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$54k-67k yearly est. Auto-Apply 47d ago
Technical Writer
Zone It Solutions
Technical writer job in Charlotte, NC
Zone IT Solutions is seeking for a TechnicalWriter responsible for developing and maintaining enterprise-level technical documentation supporting data governance, data privacy, and cybersecurity initiatives.
Requirements
* 7+ years of experience in technical writing within regulated or enterprise environments
* Strong expertise in cybersecurity, data privacy, and data governance documentation
* Experience with compliance frameworks (NIST 800-53, SOX, ISO 27001, GDPR)
* Ability to translate complex technical and regulatory requirements into clear documentation
* Experience producing audit-ready policies, procedures, SOPs, and controls
* Proficiency with SharePoint, Confluence, and CMS tools
* Ability to create process flows, data flow diagrams, and visual documentation
* Strong collaboration skills with engineering, cybersecurity, risk, legal, and compliance teams
* Excellent written communication and attention to detail
* Bachelor's degree or equivalent relevant experience
Benefits
About Us
We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at ******************************.
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.
$56k-78k yearly est. Auto-Apply 37d ago
Senior Technical Writer
Contact Government Services, LLC
Technical writer job in Charlotte, NC
Senior TechnicalWriterEmployment Type: Full-Time, ExperiencedDepartment: Technology Support CGS is seeking an experienced Senior TechnicalWriter to provide consultative, analytical, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:- Drafting and development of technical documentation related to a variety of projects in the IT space.- Work closely with project stakeholders to establish technical processes and procedures.- Document projects through the SDLC.- Provide status reports for multiple ongoing projects and related documentation efforts.- Assist with both user and admin level documentation.
Qualifications:- Excellent writing and Communication skills.- 5+ years experience with development of technical documentation.- 3+ years experience with development of user documentation.- Fluency with industry standard technical summary and reporting techniques including Agile project management methodology.- Ability to produce quality work independently or in a group setting.- Experience with MS Office Suite including Visio.- Willingness and ability to pass background check/security screening.
Ideally, you will also have:- Familiarity with Business Intelligence/Analysis applications.- Experience with Government software development policies and procedures.- Client facing communication experience.- Federal Agency issued security clearance.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact: Email: *******************
#CJ
How much does a technical writer earn in Concord, NC?
The average technical writer in Concord, NC earns between $48,000 and $91,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.
Average technical writer salary in Concord, NC
$66,000
What are the biggest employers of Technical Writers in Concord, NC?
The biggest employers of Technical Writers in Concord, NC are: